WO2019091325A1 - 人机对话方法、交互方法、客户端、电子设备及存储介质 - Google Patents

人机对话方法、交互方法、客户端、电子设备及存储介质 Download PDF

Info

Publication number
WO2019091325A1
WO2019091325A1 PCT/CN2018/113338 CN2018113338W WO2019091325A1 WO 2019091325 A1 WO2019091325 A1 WO 2019091325A1 CN 2018113338 W CN2018113338 W CN 2018113338W WO 2019091325 A1 WO2019091325 A1 WO 2019091325A1
Authority
WO
WIPO (PCT)
Prior art keywords
virtual object
user
electronic coupon
order
human
Prior art date
Application number
PCT/CN2018/113338
Other languages
English (en)
French (fr)
Inventor
周铭汉
范辉
Original Assignee
阿里巴巴集团控股有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 阿里巴巴集团控股有限公司 filed Critical 阿里巴巴集团控股有限公司
Publication of WO2019091325A1 publication Critical patent/WO2019091325A1/zh

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces
    • G06Q30/0643—Graphical representation of items or shoppers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

Definitions

  • the present specification relates to the field of Internet technologies, and in particular, to a human-machine dialogue method, an interaction method, a client, an electronic device, and a storage medium.
  • the user logs in to a corresponding service platform, selects a virtual object, such as an imported snack or a housekeeping service, submits a corresponding order, and completes the order through online payment or payment to purchase the corresponding goods or services.
  • a virtual object such as an imported snack or a housekeeping service
  • merchants will launch some e-vouchers in order to promote the promotion of goods or services, or to speed up sales.
  • a coupon issued by a merchant for promoting a product For example, a coupon issued by a merchant for promoting a product.
  • the embodiments of the present specification provide a human-machine dialogue method, an interaction method, a client, an electronic device, and a storage medium. Helps improve the user experience.
  • the embodiment of the present specification provides a human-machine dialog method, the method comprising: providing a human-machine dialog interface; displaying a virtual object selection list if a specified input of the user is received; wherein the virtual object selection list provides at least a virtual object is selected by the user; the target virtual object selected by the user and the electronic coupon associated with the target virtual object are displayed on the human-machine dialog interface; wherein the electronic coupon is used to constrain the virtual object to be acquired Resources.
  • the embodiment of the present specification further provides a client, including: a display module and a processing module; the display module is configured to provide a human-machine dialogue interface; and the processing module is configured to display a virtuality when receiving a specified input of the user An object selection list; wherein the virtual object selection list provides at least one virtual object for selection by a user; displaying, at the human-machine dialog interface, a target virtual object selected by the user and an electronic coupon associated with the target virtual object; The electronic coupon is used to constrain the amount of resources needed for the virtual object to be acquired.
  • the embodiment of the present specification further provides a server, including: a display and a processor; the display is configured to provide a human-machine dialog interface; and the processor is configured to display a virtual object selection list when receiving a specified input of the user;
  • the virtual object selection list provides at least one virtual object for the user to select; the target virtual object selected by the user and the electronic coupon associated with the target virtual object are displayed on the human-machine dialog interface; wherein the electronic coupon is used
  • the embodiment of the present specification further provides a computer storage medium, wherein the computer storage medium stores computer program instructions, and when the computer program instructions are executed, the method provides: providing a human-machine dialogue interface; and displaying the specified input of the user, displaying a virtual object selection list; wherein the virtual object selection list provides at least one virtual object for selection by a user; and the target virtual object selected by the user and the electronic coupon associated with the target virtual object are displayed on the human-machine dialog interface; The electronic coupon is used to constrain the amount of resources required when the virtual object is acquired.
  • the embodiment of the present specification further provides a human-machine dialogue method, including: providing a human-machine dialogue interface; displaying an order selection list when receiving a specified input of the user; wherein the order selection list provides at least one order for the user Selecting; the order includes at least one virtual object; displaying, at the human-machine dialog interface, a target order selected by the user and an electronic coupon associated with the target order; wherein the electronic coupon is used to constrain the need for the order to be paid The amount of resources.
  • the embodiment of the present specification further provides a human-computer interaction method, including: displaying a virtual object selection interface; wherein the virtual object selection interface includes at least one virtual object for user selection; determining a selected target virtual object according to user input; The target virtual object selected by the user and the electronic coupon associated with the target virtual object; wherein the electronic coupon is used to constrain the amount of resources required when the target virtual object is acquired.
  • the embodiment of the present specification further provides a human-computer interaction method, including: displaying an order selection interface; wherein the order selection interface includes at least one order for the user to select; determining the selected target order according to the user input; displaying the user selected location The target order and the electronic coupon associated with the target order; wherein the electronic coupon is used to constrain the amount of resources required when the target order is paid.
  • the human-machine dialogue method, the client, the electronic device and the computer storage medium can provide a human-machine dialogue interface; when receiving the specified input of the user, the virtual object selection list is displayed; The virtual object selection list provides at least one virtual object for user selection; the target virtual object selected by the user and the electronic coupon associated with the target virtual object are displayed on the human-machine dialog interface.
  • the above method can facilitate the user to select a virtual object in the interface and obtain corresponding e-voucher information to improve the user experience.
  • FIG. 1 is a schematic diagram of a human-machine dialog interface in an embodiment of the present specification
  • FIG. 2 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 3 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 4 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 5 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 6 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • Figure 7 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 8 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 9 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 10 is a schematic diagram of a service platform interface shown in an embodiment of the present specification.
  • FIG. 11 is a schematic flowchart of a human-machine dialogue method in an embodiment of the present specification.
  • FIG. 12 is a schematic diagram of another human-machine dialog interface in the embodiment of the present specification.
  • FIG. 13 is a schematic diagram of another human-machine dialog interface in an embodiment of the present specification.
  • FIG. 14 is a schematic diagram showing a flow of displaying a virtual object in an embodiment of the present specification.
  • 15 is a schematic diagram showing the flow of an electronic coupon in the embodiment of the present specification.
  • 16 is a schematic diagram of a client module in an embodiment of the present specification.
  • 17 is a schematic diagram of an electronic device in an embodiment of the present specification.
  • 19 is a schematic diagram showing a flow of a target order in an embodiment of the present specification.
  • 20 is a schematic diagram showing the flow of an electronic coupon in the embodiment of the present specification.
  • 21 is a schematic flow chart of a human-computer interaction method in an embodiment of the present specification.
  • FIG. 22 is a schematic flow chart of another human-computer interaction method in an embodiment of the present specification.
  • Embodiments of the present specification provide a human-machine dialog system.
  • the human-machine dialog system can include a client and a service platform.
  • the client may be a desktop computer, a tablet computer, a notebook computer, a smart phone, a digital assistant, a smart wearable device, or the like.
  • the smart wearable device may include a smart bracelet, a smart watch, smart glasses, a smart helmet, and the like.
  • the client is not limited to the above-mentioned electronic device having a certain entity, and may also be a software running in the above electronic device.
  • the client can perform data interaction with the service platform, so that the client receives the information of the virtual object and the corresponding electronic coupon information, such as a coupon.
  • the client may present corresponding data to the user and provide the user with corresponding business operations. For example, the user may select the virtual object through the client to obtain corresponding electronic coupon information when the virtual object is selected.
  • the service platform may include one or more independently running servers, or a distributed server, or a server cluster composed of multiple servers.
  • the server may include a network communication unit, a processor and a memory, and the like.
  • the distributed memory may include a plurality of processors and a plurality of network communication units and a plurality of memories and the like. Multiple memories can be multiple independent physical memories or distributed storage systems.
  • the server may be an electronic device having computing and network interaction functions; or may be a software running in the electronic device to provide business logic for data processing and network interaction.
  • the user can query the virtual object information and the electronic coupon on the service platform using the client.
  • the virtual object information may be commodity information or service information in a service platform.
  • the product information and service information can correspond to real-life goods or services.
  • the client may display an interface for presenting corresponding information to the user.
  • shopping can be either a purchase or a purchase.
  • the client can have a human-machine dialog function.
  • the user can talk to the virtual robot of the client through the human-machine dialogue interface provided by the client.
  • the client displays the human-machine dialog interface, the client can display "Hello, what service is needed" in the human-machine dialog interface to prompt the user.
  • the user inputs "shopping coupon simulation” for simulated shopping.
  • the client prompts "please select the baby you want” and displays a virtual object selection list in the dialog interface for the user to select.
  • the list is displayed at the bottom of the dialogue interface.
  • the list of "baby cotton boys 2017 winter new ⁇ 188 Zhejiang Wenzhou” and “baby cotton girls 2017 winter new ⁇ 288 Zhejiang Wenzhou” can be in the user's shopping cart.
  • the priority of the virtual object display in the virtual object list may be as follows: the baby in the current buyer's shopping cart has a higher priority than the current buyer has placed the order but has not paid the baby, currently The buyer who has placed the order but has not paid the priority has higher priority than the user who has recently completed the order.
  • the priority of the user's recently completed order is higher than that of the user who recently browsed.
  • the priority of the user who recently visited the baby is high. Recommended for the baby on the business platform. That is to say, the higher the priority of the virtual object, the more front in the list, so that the user can more easily query the information, saving user time and facilitating the user.
  • the user can select the virtual object by clicking on the virtual object in the virtual object list, and can set the number of selected virtual objects.
  • a "coupon" graphic may also be included on the interface, and the user may click on the graphic to trigger a "coupon” instruction, enter a machine program, and query activity related information and knowledge points, for example, what are the various coupons, how to obtain , how to use, use conditions and other knowledge.
  • the server calculates and obtains an available electronic coupon for the target virtual object according to the target virtual object selected by the user and the electronic coupon owned by the user, and sends the electronic coupon to the target virtual object.
  • the client displays information on the human-machine dialog interface. As shown in FIG. 3, for the virtual object selected by the user, the user is informed that 4 electronic coupons are available, and different combinations of available coupons are provided, and when the coupon combination is displayed, the original price of the virtual object can be displayed, and what coupon is used, how much money can be saved. , how much money you need to pay after the offer.
  • the dotted line in the figure indicates that the information is not in the current visible area, and the user can view different electronic coupon combinations and corresponding prices and the like on the interface through the left and right activities of the finger.
  • the man-machine dialogue interface can display the scheme with the highest price of the preferential price in the first place.
  • a discount of 150 yuan may be provided, and in the second scheme, a discount of 140 yuan may be provided.
  • the information is first displayed. The first option.
  • the electronic coupon combination scheme for the virtual object displayed by the human-machine dialog interface can also be evaluated by the user.
  • the "reliable” and “not reliable” under the human-machine dialogue interface the user can click on it, the client can feed the user's result to the server, and the server can analyze the user's preference according to the feedback result. Wait, to optimize.
  • the user can click on the electronic coupon combination displayed on the human-machine dialog interface to view the detailed information.
  • the details information can display relevant coupon information and information about virtual objects and coupons.
  • the user can return to the original human-machine dialog interface through the close button in the upper right corner.
  • a simple description corresponding to the coupon selected by the user in the e-voucher scheme can be displayed after the discount is available.
  • the available offers Under the available offers, the original price of the target virtual object selected by the user, and the available coupon baby under the original price. Because in the actual situation, not every baby in the virtual object selected by the user can use the coupon, so in the detailed interface of the available offer, the specific baby available offers are displayed.
  • the user has only selected one item (3 identical items), so the available coupon baby only displays the item.
  • the user can view the baby details by clicking on the available coupon baby shown in the figure.
  • the user can slide through the area to slide left and right to view different available coupons.
  • the available coupon baby there is a specific information for each coupon under the program.
  • the total amount of money that can be saved and how much the user actually needs to pay is included.
  • the user can also obtain the lowest total price of the target virtual object through the man-machine dialogue interface, the maximum cost-effective order, the maximum user average consumption interval habitual order, the same user can make a single order, the old user can make a single order Possibly, a single store may make a single order, and a cross-shop order may be possible.
  • the server is based on multiple types of preferential rules of the service platform and multi-dimensional intelligent algorithms. For example, after the user selects the target virtual object, the server obtains the order of the order according to the target virtual object selected by the user, and the virtual object combination and the electronic coupon that the mass user of the cloud statistics often bundles to purchase.
  • the man-machine dialogue interface displays a single plan for the user to select.
  • the user can also directly access the shopping interface through the interface to place an order for the selected virtual object.
  • the interface can also display “14 discounts”.
  • the coupon is not used to indicate that after the user uses the above coupon combination, 14 coupons have not been used in the user's coupon card package, and the user can click on the link to view the details of the 14 coupons.
  • the user can obtain a response electronic coupon combination after selecting the target virtual object, so as to achieve the purpose of the user conveniently using the electronic coupon.
  • the virtual object selection list displayed by the human-machine dialog interface may also be replaced with an order selection list.
  • the order is used to characterize that the corresponding target item or service is in a state on the service platform.
  • the status may be that the user has submitted an order request to the server for the target item or service.
  • the order corresponding to the target goods or services may be the state that has been placed but has not completed the payment operation, or may be the state in which the payment operation has been completed.
  • One or more corresponding virtual objects may be included in the order.
  • the user inputs "order simulation" on the man-machine dialogue interface to perform a simulated order.
  • the selection list displayed by the man-machine dialogue interface is an order selection list, as shown in the lower list in FIG. 6, the list includes “order 1”, “order 2” and the like.
  • orders that are closer in time can be ranked first according to the length of time, and longer in the list.
  • an implementation scenario of displaying a voucher such as an example of a scenario in which the virtual object selection list is displayed, is not described herein.
  • the user can also query for unavailable coupons.
  • the user enters an "unavailable coupon" on the human-machine dialog interface, and the human-machine dialog interface displays an order selection list for the user to select.
  • the human-machine dialog interface displays that the electronic coupon cannot be applied to the reason of the order.
  • the user wants to query how many coupons in his coupon card package corresponding to "Order 1" are not available.
  • the human-machine dialog interface displays 14 unavailable coupons, and shows below why each coupon is unavailable. For example, the amount of the virtual object in the user's selection order does not satisfy the coupon activity amount; or the shop corresponding to the target virtual object selected by the user does not satisfy the store to which the coupon applies; or the category corresponding to the target virtual object selected by the user , does not meet the category of the coupon applicable.
  • the user can slide around the corresponding area with his finger to view different unavailable coupons.
  • the order in which the unavailable coupons of the order are displayed may be arranged according to certain rules. As in the example of this scenario, one coupon is over 100 minus 50, another coupon is over 100 minus 10, etc., and a discount coupon can be in front.
  • the unavailable dialog is displayed on the human-machine dialog interface, the user can also view the detailed information of the unavailable coupon for the target object by clicking a preset operation such as “view detail”.
  • the human-machine dialog interface pops up the detailed information interface of the unavailable coupon.
  • the nature of the unavailable coupon can be displayed, as shown in the figure, the coupon is a double 12 coupon, full 500 minus 50, and can be used across stores (but only for designated stores).
  • the reasons below are not available, in which case the total amount available for the threshold calculation does not reach the activity amount after the order has been applied for other offers.
  • the details may also include details detailing the reasons for the unavailability.
  • the virtual object corresponding to 100 yuan is not applicable to the "double 12 full 500 minus 50" coupon, which needs to be deducted in advance; further, in the coupon algorithm
  • the amount that can be used to participate in the coupon is the amount after using other coupons. For example, a discount of 20 store coupons, 50 discounts for another coupon, and 389 remaining, does not meet the applicable threshold of 500 yuan for the "double 12 full 500 minus 50" coupon.
  • the user can simulate an order or query specific information corresponding to the coupon that is not available for the order.
  • the user may simulate a shopping by selecting a target virtual object or a target order by a preset operation before entering the human-machine dialog interface.
  • the user pops up an operation box by long pressing the virtual object on the service platform.
  • Embodiments of the present specification provide a human-machine dialog method, which may include the following steps.
  • Step S10 providing a human-machine dialogue interface.
  • the human-machine dialog interface is an interface for human-machine information interaction.
  • the text or language automatically sent and displayed by the client or the server may be included, and the information input by the user through the client may also be included.
  • the client or the server recognizes the information therein, and can automatically send the corresponding data according to the preset instruction.
  • the client or the server recognizes the information therein, and can automatically send the corresponding data according to the preset instruction.
  • the client secretary automatically sends “please select the baby you want” and provides a list to the customer to select, after the user selects the baby, according to the selection. Baby, the interface automatically displays coupon combinations and the like.
  • information interaction between the user and the client or server is implemented in the human-machine dialog interface to simulate shopping.
  • the human-machine dialog interface may be a new interface popped up by the client when receiving the user preset operation, for simulating shopping, etc., or when the client receives the preset operation.
  • the original man-machine dialogue interface simulate shopping.
  • the user performs simulated shopping by inputting “shopping simulation” through the existing man-machine dialogue interface; referring to FIG. 12, the user clicks on “shopping coupon simulation” in the existing man-machine dialogue interface.
  • the graphics are used for simulation; see Figure 10, the user can also directly select the shopping simulation by displaying the virtual objects on the business platform.
  • the user may cause the client to pop up the human-machine dialog interface through a preset operation.
  • the preset operation may be that the user operation reaches a trigger condition, so that the client pops up the human-machine dialog interface.
  • the preset operation may include text input, voice input, or other action input.
  • the user can directly input through the client, or through an external device, such as a VR device, an electronic pen, a keyboard, a mouse, and the like.
  • the trigger condition is met, so that the client pops up the human-machine dialog interface.
  • the human-machine dialog interface is popped up, or when the user clicks on the designated area, The man-machine dialogue interface and the like are popped up.
  • Step S12 displaying a virtual object selection list in the case where the specified input of the user is received; wherein the virtual object selection list provides at least one virtual object for the user to select.
  • the designated input may be a text input, a voice input, or other motion input, etc., to satisfy a preset condition, so that the human-machine dialog interface displays a virtual object selection list.
  • the user can directly input through the client, or through an external device, such as a VR device, an electronic pen, a keyboard, a mouse, and the like.
  • the virtual object selection list is displayed.
  • the user inputs "shopping coupon simulation” on the interface, and the interface can automatically display the virtual object selection list.
  • the "shopping coupon simulation” input by the user on the interface reaches the preset condition.
  • the virtual object selection list may be displayed, which is not limited herein. It is similar to the principle of other preset operations, and will not be described here.
  • the virtual object is a representation object for an actual product or service, which is convenient for the user to conduct a transaction.
  • the virtual object may be commodity information or service information in a service platform.
  • the product information and service information can correspond to real-life goods or services.
  • the user may select the virtual object and pay the corresponding currency for purchase, so as to realize the purchase of the goods or services in real life.
  • the virtual object selection list is a virtual object set for the user to query and select the virtual object.
  • the virtual object may be referred to as a target virtual object.
  • the selection list of the virtual object may be on the human-machine dialog interface, such as in a designated area of the interface; the virtual object selection list may be enlarged to a full screen to display more information, facilitating the user to perform a selection operation;
  • the list may also be a new interface that is different from the human-machine dialog interface, and the interface includes a virtual object to facilitate user selection.
  • the virtual object selection list may further include a search function or the like to facilitate the user to search for the virtual object that is desired to be selected. Referring to FIG. 13, the user displays a full-screen virtual object selection list by clicking a specified area of the list, such as a "full-screen list" or other specified operation.
  • the virtual object in the virtual object selection list may be selected from one of the following: a virtual object in the user's shopping cart, a virtual object in the user's unpaid order, the The virtual object in the order that the user has completed the payment, the virtual object that the user recently browsed, the virtual object recommended according to the user's preference, or the virtual object that meets the set condition.
  • the virtual object displayed by the virtual object list can also be displayed by a certain weight relationship. Before the list, the user is more easily searched and convenient for the user to determine, so the weight of the virtual object in front of the list should be larger.
  • the priority of the virtual object can be as follows: the priority of the baby in the current buyer's shopping cart is higher than the baby that the current buyer has placed the order but has not paid, the current buyer has already The priority of the baby who has not yet paid the order is higher than the baby who has recently completed the order.
  • the priority of the user who recently completed the order is higher than that of the user who recently browsed.
  • the priority of the user who recently visited the baby is higher than that recommended by the business platform.
  • Popular baby; among them, "recent" can be a time limit of one week, one month, etc., and the time limit can also be different.
  • the recently completed order can be an order completed within one month, and the user who recently browsed the baby can be Baby browsing in half a year.
  • the order of the virtual objects in the virtual object selection list may also be determined by other means. For example, when a user browses a virtual object, a numerical value of 5 is given, when browsing twice, a numerical value of 5 is given, and so on; when a virtual object is placed by the user for the virtual object but has not yet paid, Value point 40; when a virtual object is in the user's order for the virtual object and completes the payment, a numerical point 50 is given... Finally, the higher value is displayed in the front of the list. This is not specifically limited.
  • the selection of the virtual object in the virtual object selection list may be performed by a preset designation operation to achieve the determination of the virtual object.
  • the virtual object that needs to be selected may be referred to as a target virtual object.
  • the specified operation may include text input, voice input, or other action input.
  • the virtual object may be selected by the sensor when the user's line of sight (identified by the pupil or the like) is sensed to reach a preset value on a virtual object; for example, the user clicks on the "virtual object, It is determined that the user can select multiple virtual objects at the same time, and for example, the user selects one or more virtual objects by respectively checking the virtual objects that the user wants to obtain.
  • the selection of multiple objects is also performed. It can be added one by one by long press, and after the user completes the addition, perform certain operations, such as clicking the "confirm selected baby" operation or other operations to confirm the selected virtual object.
  • the determination may also be performed by means of multiple points or directly setting.
  • the selected virtual object may include removing the selected virtual object for modification and adjustment, in addition to adding the virtual object. It is no longer exhaustive.
  • the virtual object selection list provides at least one virtual object for user selection, that is, the selection list of the virtual object includes at least one virtual object, and the user can select it to perform simulated shopping.
  • Step S14 displaying a target virtual object selected by the user and an electronic coupon associated with the target virtual object on the human-machine dialog interface; wherein the electronic coupon is used to constrain the amount of resources required when the virtual object is acquired.
  • the electronic voucher may be an electronic voucher used between users on the service platform or between the user and the merchant, and the voucher may act on the corresponding virtual object, and the constrained virtual object corresponds to the transaction.
  • the amount of resources may be referred to as the price of the virtual object.
  • a pen is priced at 10 yuan on the Internet, and the pen on the Internet is a virtual object used to represent the corresponding pen in real life. "10 yuan" is used to represent the amount of resources needed when the pen is acquired.
  • the amount of resources required for the electronic coupon to constrain the virtual object to be acquired may mean that the user can use the corresponding electronic coupon when purchasing the pen. Get a certain discount.
  • the electronic coupon may be a coupon or a shopping coupon.
  • the electronic coupon may be a store coupon, a category coupon, a full reduction coupon, a discount coupon, or the like.
  • the electronic coupon may also refer to a red envelope, a member discount, and the like.
  • the electronic coupon may be an electronic coupon bound to a user account when a different user logs in to the service platform. For example, a user often consumes on the platform, and the system provides a “full-size 100-plus 50 coupon” for the product, and the user B does not receive the gift.
  • the coupons bound to the user account can be donated by the system, or can be obtained by the user.
  • the target object there is a correspondence between the target object and the electronic coupon.
  • the electronic coupon can only be applied to the corresponding virtual object. Therefore, the target virtual object does not necessarily correspond to an electronic coupon. For example, if a pen does not participate in any discount activity, the virtual object does not correspond to any e-voucher.
  • the association is used to characterize a relationship between the electronic coupons having the target virtual objects.
  • the electronic voucher can only be applied to the virtual object, and the electronic voucher can be a relationship between the electronic voucher and the virtual object, and the electronic voucher can also be applied to other virtual objects or the electronic voucher and the virtual object.
  • a relationship in which the electronic coupon cannot be applied to the virtual object can be used only with other virtual objects, or as a relationship between the electronic coupon and the virtual object.
  • the so-called unavailable coupon is a kind of "unavailable" relationship between the electronic coupon and the other virtual object and the target virtual object.
  • the human-machine dialog interface may display a target virtual object selected by the user and an electronic coupon associated with the target virtual object.
  • the target virtual object selected by the user and/or the electronic coupon associated with the target virtual object is displayed.
  • the preset operation may be a voice input, a text input, a click/long press, etc., and is not described here.
  • the human-machine dialog interface displays the selected target virtual object and the corresponding coupon combination.
  • the coupon combination at this time may be a virtual object selected for the user, or may be a user order for the virtual object.
  • the user inputs "unavailable coupons", and the human-machine dialog interface displays an electronic coupon that is not available for the target virtual object.
  • the electronic coupons displayed may be displayed one by one or in combination.
  • the user can view different available electronic coupons or available electronic coupon combinations for the selected virtual object by a preset operation, such as a finger swiping left and right.
  • a preferred combination of display coupons is that the server determines the combination of available coupons according to the selected virtual object, and displays the electronic coupon combination in which the preferential power is the greatest in the first place.
  • users need to view other combinations or e-vouchers, they can refer to them by sliding their fingers to the left or right.
  • the target virtual object displayed by the user and the electronic coupon associated with the target virtual object may include the target virtual object information and corresponding electronic coupon information. Specifically, for example, it may be a total price showing the target virtual object, a price after using the electronic coupon, which electronic coupons are used, and whether other electronic coupon combinations correspond to information such as the target virtual object.
  • the data interaction between the client and the service platform may send or receive data information through a specific protocol.
  • the transmission may be performed by a protocol such as a TCP/IP protocol (Transmission Control Protocol/Internet Protocol) and a HyperText Transfer Protocol (HTTP).
  • TCP/IP protocol Transmission Control Protocol/Internet Protocol
  • HTTP HyperText Transfer Protocol
  • the order of steps S10 and S12 is not limited to the order of actual operations.
  • the client may first display a human-machine dialog interface and then display the virtual object selection list.
  • the client may also display the virtual object selection list, and the user selects the target virtual object through the virtual object list to enter the human-computer interaction interface.
  • the simulated shopping is a scenario in which a user makes a hypothetical selection of a target object through a human-machine dialogue interface, and simulates a real online shopping scenario to obtain corresponding data so that the user can evaluate psychologically.
  • shopping in simulated shopping is not limited to goods, but also services.
  • the embodiment provides a human-machine dialog interface, and can select the virtual object through a corresponding virtual object selection list, and the human-machine dialog interface can display the selected target virtual object and is related to the target virtual object.
  • Associated e-vouchers It is convenient for the user to simulate selecting different combinations of virtual objects, and obtaining corresponding electronic coupon combination or other electronic coupon information to improve the user experience when using the service platform.
  • the specified input received by the user includes at least one of the following: the text information received by the user input includes the specified phrase; or the received voice information of the user includes the specified sound; or; User input is a specified operation on the human-machine dialog interface.
  • the user input is used to indicate that the user is performing a certain operation, and the trigger condition is reached on the human-machine dialog interface, and the virtual object selection list is displayed.
  • the specified input of the user may be that the input text information includes a specified phrase, such as the user inputting a “display list” through the input field to reach a preset trigger condition, and the human-machine dialog interface displays the virtual object.
  • the list is selected, or the user inputs "shopping simulation", and the man-machine dialogue interface directly displays the virtual object list.
  • the voice information received by the user includes a specified voice, and the specified voice may refer to a phrase spoken by the user.
  • the human-machine dialog interface displays the Virtual object selection list.
  • Receiving the user input is a specified operation on the human-machine dialog interface, specifically, for example, by clicking an “object list” graphic to reach a preset trigger condition, the human-machine dialog interface displaying the virtual object selection list .
  • the virtual object in the virtual object selection list is selected from at least one of: a virtual object in the user's shopping cart, a virtual object in the user's unpaid order, the user has The virtual object in the completed payment order, the virtual object that the user recently browsed, the virtual object recommended according to the user's preference, or the virtual object that meets the set condition.
  • the virtual object selection list represents a virtual object set to facilitate the user to select the virtual object.
  • the virtual object in the shopping cart of the user may be included; the virtual object in the unpaid order of the user, that is, the virtual object is in a state that has been placed but not paid; the user has completed payment
  • the virtual object in the order that is, the virtual object is in the virtual object that has been placed and has been paid for.
  • the virtual object that the user recently browsed may be browsed within a week, or may be viewed within 10 days, and is not specifically limited herein; the virtual object recommended according to the user's preference may refer to A virtual object that a user frequently purchases or browses, and a user's preference obtained by means of big data or the like.
  • the corresponding motion-related virtual object may be recommended for the user to select;
  • the virtual object that meets the set condition may mean that the virtual object satisfies a certain preset condition, typically, It is a popular commodity for the business platform.
  • the priority of the multiple virtual objects in the virtual object selection list may be defined according to a specified rule.
  • the virtual object in the user's shopping cart, the user's unpaid The virtual object in the order, the virtual object in the order that the user has completed the payment, the virtual object that the user recently browsed, the virtual object recommended according to the user's preference, the priority corresponding to the virtual object that meets the set condition Decrease in turn.
  • the virtual object in the virtual object list satisfies certain conditions, so that the user can select the virtual object and save user time.
  • the following steps may be included in the step of displaying the target virtual object selected by the user in the human-machine dialog interface.
  • Step S20 Receive user input, and the user input points to the virtual object in the virtual object selection list as the target virtual object.
  • Step S22 Display the target virtual object on the human-machine dialog interface.
  • the receiving user input is used to indicate that the user performs a certain operation on the client, and the client receives the operation information to complete the corresponding feedback.
  • the user clicks on a virtual object and the feedback from the client is that the virtual object is selected and displayed as the target virtual object on the human-machine dialog interface.
  • the virtual object in the virtual object list is selected by user input to implement shopping simulation.
  • displaying the electronic coupon associated with the target object at the human-machine dialog interface may include the following steps.
  • Step S30 Send an electronic coupon information acquisition request to the server; the electronic coupon information acquisition request is accompanied by the target virtual object and the identity information of the user.
  • the electronic coupon information acquisition request is accompanied by the target virtual object and the identity information of the user, and may refer to the association between the target virtual object, the identity information of the user, and the electronic coupon.
  • a target virtual object the corresponding merchant has a store coupon for the user, then the electronic coupon (store coupon) corresponds to the target virtual object; and, for example, according to different users, each user owns Electronic coupons are not necessarily the same.
  • the server an association characteristic between the electronic coupon, the target virtual object, and the identity information of the user is stored to obtain the corresponding electronic coupon information.
  • the server selects the corresponding electronic coupon according to the target virtual object and the identity information of the user. Based on the available e-vouchers, the server can also calculate the e-coupon combination with the most discounts.
  • the identity information that is attached to the target virtual object and the user may be related data including the target virtual object and the user information selected by the user in the corresponding sending request, or may be the server side according to the electronic coupon information.
  • the acquisition request obtains the related data of the target virtual object and the user information selected by the user according to the association characteristics between the electronic coupon information acquisition request, the target virtual object, and the user information in the data.
  • Step S32 Receive an electronic coupon fed back by the server; wherein the electronic coupon is an electronic coupon that can be applied to the target virtual object in the user-owned electronic coupon.
  • the electronic coupons selected by the server may include electronic coupons owned by the user and applicable to the electronic coupons of the target virtual objects, and may also include electronic coupons that are not applicable to the target virtual objects.
  • the user wants to obtain electronic coupon information that can be applied to the target virtual object.
  • the server sends a coupon corresponding to the target virtual object to the client, the human-machine dialogue.
  • the interface displays the combination of the most discounted e-vouchers in front, so that the user can query how much information can be discounted when selecting the virtual object or virtual object set.
  • an electronic coupon applicable to the target virtual object is used to characterize that the electronic coupon is applicable to a state in which the target virtual object is purchased.
  • an electronic coupon satisfies all the conditions applied to the target object, and can be referred to as an electronic coupon applicable to the target virtual object.
  • matching an e-voucher attribute with a related attribute of the target virtual object may be a match of a shop dimension, a match of an amount dimension, a match of a category dimension, a match of a time dimension, etc., when the attributes of the electronic coupon can match When successful, it is an electronic coupon applicable to the target virtual object.
  • Step S34 Display the received electronic coupon on the human-machine dialog interface.
  • the client receives the electronic coupon and displays it on the interface through a human-machine dialog interface for the user to query.
  • the method further includes: receiving a specified operation of the electronic coupon by the user in the human-machine dialog interface, The electronic coupon is displayed by switching between the human-machine dialog interface.
  • the number of the electronic coupons may refer to one electronic coupon, or may be an electronic coupon combination scheme.
  • the electronic coupon combination scheme is shown; for example, if in FIG. 3, each combination contains only one electronic coupon.
  • the electronic coupon when the number of the electronic coupons is two or more, the electronic coupon can be switched and displayed on the human-machine dialog interface, specifically, for example, the available coupons or available coupons are displayed on the human-machine dialog interface.
  • the user can query different coupons or combinations through specified operations.
  • the switch display can also be performed when querying the unavailable coupons, so that the user can query related information.
  • the specifying operation may be performed by inputting a specified text, long-pressing a corresponding picture, sliding a finger in a designated area, etc., to achieve a trigger condition, and completing the switching of the human-machine dialog interface of the client.
  • Electronic coupons It is not repeated here.
  • the electronic coupon associated with the target virtual object includes at least one of: an electronic coupon to which the target virtual object is independently applicable; an electronic coupon to which the target virtual object is commonly used with other virtual objects; The electronic voucher applicable to other virtual objects in the order where the target virtual object is located.
  • the electronic coupon to which the target virtual object is independently applicable may mean that the electronic coupon is separately applicable to the target virtual object.
  • a voucher that can only be used for a certain store corresponds to one of the target virtual objects of the store, and at this time, the electronic voucher is independently applicable to the target virtual object.
  • the electronic coupon that the target virtual object is commonly used with other virtual objects may mean that the electronic coupon may be used with the target virtual object or other virtual objects.
  • an electronic coupon on the service platform, can be applied to all virtual objects, or can be applied to multiple virtual objects, including the target objects among multiple virtual objects.
  • an electronic coupon can be used to purchase stationery, and a target virtual object is a pencil, and the electronic coupon can be an electronic coupon for which the target virtual object is used together with other virtual objects.
  • A is the target virtual object of the user
  • B and C are not the target virtual objects of the user.
  • the user has an electronic coupon, which is applicable to B and C, but not applicable to A, in this case, the electronic coupon is an electronic coupon applicable to other virtual objects in the order of the target virtual object.
  • the amount of resources required when the electronic coupon constraint virtual object is acquired includes: when the resource amount corresponding to the virtual resource meets the specified condition of the electronic coupon, the user actually pays The actual amount of resources is less than the amount of resources corresponding to the virtual resources.
  • the specified condition means that the electronic voucher matches the corresponding target virtual object to be applied to the corresponding target virtual object.
  • the specified condition may include one or more dimensions, such as a time dimension, a shop dimension, a category dimension, or whether the target virtual object satisfies the satisfaction requirement of the electronic coupon, etc., and only the resource amount corresponding to the virtual resource meets the In the case of a specified condition of the electronic coupon, the electronic coupon is applied to the corresponding target virtual object.
  • the electronic coupon can function to reduce the actual payment of the user, that is, the amount of resources actually required to be paid by the user is less than the original amount of the virtual resource, and the amount of resources herein may refer to Price or general equivalent.
  • the electronic coupon is also displayed corresponding to the amount of resources required to acquire the target virtual object in the case where the electronic coupon is used.
  • the amount of resources required to acquire the target virtual object in the present embodiment may be an equivalent cost that the user spends in order to obtain the product or service represented by the target virtual object.
  • the RMB price of the item A may also be the virtual currency price of Wuping A, such as the Q currency.
  • the amount of resources required by the target virtual object is restricted by the electronic coupon, and the server may calculate the amount of resources corresponding to the use of the electronic coupon and send it to the client. Specifically, in the case that the target object is selected, according to the applicable electronic coupon or electronic coupon combination, the amount of resources required by the target virtual object is reduced, and the server obtains according to the corresponding reduction amount and the original resource amount.
  • the amount of resources needed now For example, if a target virtual object is a pen and the price is 10 yuan, and one or more electronic coupons are now applicable, the cost can be reduced by 2 yuan, and the human-machine dialogue interface can display that the electronic coupon is used.
  • the amount of resources required to obtain the target virtual object that is, 8 yuan. Referring to FIG. 3, in this scenario, the amount of resources originally required by the target virtual object is 564 yuan, and the amount of resources required after using the electronic coupon discount is 414 yuan.
  • the electronic coupon is also displayed corresponding to the reason why the electronic coupon cannot be applied to the target virtual object.
  • the human-machine dialog interface may also display an electronic coupon that is not applicable to the target virtual object and its reason.
  • the user simulates purchasing a virtual object of a virtual object "Baby Cotton Boy 2017 Winter New"
  • the user wants to know how many coupons in his coupon card package are unavailable.
  • the user enters "coupon not available” to query how many e-vouchers are not available for the target virtual object. For example, the amount of the target virtual object selected by the user does not satisfy the coupon activity amount; or the store corresponding to the target virtual object selected by the user does not satisfy the store to which the coupon applies; or, the category corresponding to the target virtual object selected by the user, Satisfy the category to which the coupon applies.
  • the electronic coupon is used to represent an electronic coupon that is not applicable to the target virtual object.
  • the electronic coupon may be available and unavailable, and the unavailable electronic coupon therein is determined to be the target electronic coupon in the embodiment.
  • the unavailable electronic coupon may be displayed on the human-machine dialog interface, and the user may view different unavailable coupons by sliding the finger on the interface. You can also view specific unavailable details by clicking on "Query Details".
  • the displayed electronic coupon associated with the target virtual object includes at least an electronic coupon or an electronic corresponding to a minimum amount of resources required when the target virtual object is acquired. Voucher group.
  • the human-machine dialog interface may display the corresponding electronic coupon.
  • the server calculates an electronic coupon applicable to the target object according to the user information and the target virtual object.
  • the server sends the electronic coupon to the client, and the client displays the electronic coupon through the human-machine dialog interface.
  • the server may match the electronic coupon with the selected virtual object when determining whether the electronic coupon is available, for example, category matching. For example, if the user purchases the clothing, the wine-type electronic coupon is not available; the store coupon matches, that is, whether the store to which the electronic coupon applies is corresponding to the store of the virtual object, etc., and is not described here.
  • the coupon or coupon combination of the maximum discount is displayed on the man-machine dialogue interface, which is convenient for the user to refer to. That is, under this scheme, the amount of resources required to acquire the target virtual object is the smallest.
  • the embodiment of the present specification also provides a client.
  • the client may include: a display module and a processing module.
  • the display module is configured to provide a human-machine dialogue interface.
  • the processing module is configured to display a virtual object selection list when receiving a specified input of the user; wherein the virtual object selection list provides at least one virtual object for user selection; displaying the user selection in the human-machine dialog interface a target virtual object and an electronic coupon associated with the target virtual object; wherein the electronic coupon is used to constrain the amount of resources required when the virtual object is acquired.
  • the display module may be a display or the like for outputting display information
  • the processing module may be implemented by software or by hardware.
  • Embodiments of the present specification also provide an electronic device.
  • the electronic device can include a display and a processor.
  • the display is for providing a human-machine dialog interface.
  • the processor is configured to display a virtual object selection list if a specified input of the user is received; wherein the virtual object selection list provides at least one virtual object for user selection; and the user-selected interface displays the user-selected a target virtual object and an electronic coupon associated with the target virtual object; wherein the electronic coupon is used to constrain the amount of resources required when the virtual object is acquired.
  • the processor can be implemented in any suitable manner.
  • a processor can employ, for example, a microprocessor or processor and a computer readable medium, logic gate, switch, or application-specific integrated circuit (such as software or firmware) that can be executed by the (micro)processor.
  • ASIC Application Specific Integrated Circuit
  • programmable logic controller programmable logic controller and embedded microcontroller form, etc. This application is not limited.
  • the display may be an interface for displaying a client. Specifically, for example, a computer monitor, a mobile phone screen, and the like. It can be an input/output device that displays certain electronic file data on a screen through a specific transmission device and then reflects it to the display tool of the human eye.
  • the embodiment of the present specification further provides a computer storage medium, where the computer storage medium stores computer program instructions, when the computer program instructions are executed: providing a human-machine dialogue interface; and receiving a specified input of the user Displaying a virtual object selection list; wherein the virtual object selection list provides at least one virtual object for user selection; displaying, at the human-machine dialog interface, a target virtual object selected by the user and an electronic coupon associated with the target virtual object; The electronic coupon is used to constrain the amount of resources required when the virtual object is acquired.
  • the computer storage medium may be a memory device for storing information.
  • a device capable of storing binary data may be a storage medium; in an integrated circuit, a circuit having a storage function without a physical form may also be a storage medium such as a RAM, a FIFO, etc.; in the system, having a physical form
  • the storage device can also be called a storage medium, such as a memory stick, a TF card, or the like.
  • Embodiments of the present specification provide a human-machine dialog method, which may include the following steps.
  • Step S40 providing a human-machine dialogue interface.
  • the human-machine dialog interface is an interface for human-machine information interaction.
  • the client or the server recognizes the information therein, and can automatically send the corresponding data according to the preset instruction.
  • the client or the server recognizes the information therein, and can automatically send the corresponding data according to the preset instruction.
  • the client secretary automatically sends “please select your order”, and can provide a list to the customer to select, after the user selects the order, according to the selected order.
  • the interface automatically displays coupon combinations and the like.
  • information interaction between the user and the client or server is implemented in the human-machine dialog interface.
  • the client provides a human-machine dialogue interface, and presents the interface to the user to implement human-computer interaction.
  • the user may provide a human-machine dialogue interface through a preset operation.
  • the preset operation may include text input, voice input, or other action input. Users can directly input through the client, or through an external device.
  • the trigger condition is met, so that the client pops up the man-machine dialogue interface or performs the corresponding shopping simulation function or shopping coupon simulation function on the original human-machine dialogue interface.
  • Step S42 displaying an order selection list in the case where the specified input of the user is received; wherein the order selection list provides at least one order for the user to select; the order includes at least one virtual object.
  • the designated input may be a text input, a voice input, or other action input, etc., to satisfy a preset condition, so that the human-machine dialog interface displays an order selection list.
  • the principle is the same as other preset operations, and is not described here.
  • the list may be a representation of the set of target objects to facilitate user access.
  • the list may be displayed in an area on the human-machine dialog interface, or may be a new interface display.
  • the client interface may be partial or full-screen, and is not specifically limited herein.
  • the virtual object is a representation object for an actual product or service, which is convenient for the user to conduct a transaction. Specifically, the user may select the virtual object to pay for the purchase of the corresponding currency to realize the purchase of the goods or services in real life.
  • the virtual object selection list is available for the user to select to determine the virtual object for simulated shopping.
  • the order is used to represent that the corresponding target item or service is in a state on the service platform.
  • the status may be that the user has submitted an order request to the server for the target item or service, which may be a state in which the payment operation has not been completed, or a status in which the payment operation has been completed.
  • One or more corresponding virtual objects may be included in the order.
  • selecting an order in the order selection list may be performed by reaching a preset specified operation to determine the order.
  • the selected order may be referred to as a target order.
  • the specifying operation may be performed by clicking, long pressing, ticking, text input voice input, etc. in the order selection list, and one or more of the orders may be selected. It is not described here.
  • Step S44 Display the target order selected by the user and the electronic coupon associated with the target order on the human-machine dialog interface; wherein the electronic coupon is used to constrain the amount of resources required when the order is paid.
  • the virtual object in the target order there is a correspondence between the virtual object in the target order and the electronic coupon.
  • the electronic coupon can be applied only to the corresponding target virtual object. Therefore, the target virtual object does not necessarily correspond to an electronic coupon. For example, if a pen does not participate in any discount activity, the virtual object does not correspond to any e-voucher.
  • the human-machine dialog interface may display a target order selected by the user and an electronic coupon associated with the target order. Specifically, when the user reaches the preset operation, the virtual object of the target order selected by the user and/or the electronic coupon associated with the target virtual object is displayed.
  • the preset operation may be a voice input, a text input, a click/long press, etc., and is not described here.
  • the human-machine dialog interface displays the virtual object of the selected target order; if the user inputs the “unavailable coupon”, the human-machine dialogue interface displays the corresponding For the target order, the e-voucher is not available.
  • the target ticket selected by the user and the electronic coupon associated with the target order may include the target order information and corresponding electronic coupon information.
  • each target order information is displayed one by one, such as virtual objects in the order, price per order, total price, etc., and the price after using the electronic coupon, which electronic coupons are used, and whether there are other electronic coupon combinations.
  • the order of steps S40 and S42 is not limited to the order of actual operations.
  • the client can first display the human-machine dialog interface and then display the order selection list.
  • the client may also display the order selection list first, and the user selects the target order through the order list to enter the human-computer interaction interface.
  • displaying the target order selected by the user in the human-machine dialog interface may include the following steps.
  • Step S50 receiving user input, the user input points to the order in the order selection list as the target order;
  • Step S52 Display the target order in the man-machine dialogue interface.
  • the receiving user input is used to indicate that the user performs a certain operation on the client, and the client receives the operation information to complete the corresponding feedback.
  • an order in an order selection list is selected by user input to implement human-computer interaction.
  • Presenting the electronic coupon associated with the target order at the human-machine dialog interface includes the following steps.
  • Step S60 Sending an electronic coupon information acquisition request to the server; the electronic coupon information acquisition request is accompanied by the virtual object of the target order and the identity information of the user.
  • the electronic coupon information acquisition request is accompanied by the virtual object of the target order and the identity information of the user for characterizing the virtual object, the identity information of the user, and the association between the electronic coupons.
  • a virtual object the corresponding merchant has a store coupon for the user
  • the electronic coupon corresponds to the virtual object; for example, according to different users, and differently on the service platform.
  • Different user records each user has a variety of e-vouchers are also different.
  • an association characteristic between the electronic coupon, the virtual object, and the identity information of the user is stored to obtain the corresponding electronic coupon information.
  • the server filters and displays the corresponding electronic coupon according to the virtual object of the target order and the identity information of the user.
  • Step S62 receiving an electronic coupon fed back by the server; wherein the electronic coupon is an electronic coupon in the user-owned electronic coupon that can be applied to the order.
  • the electronic voucher selected by the server may include an electronic voucher owned by the user and can be applied to the electronic voucher of the target order, and may further include an electronic voucher that cannot be applied to the target order.
  • the server sends a coupon corresponding to the target order to the client, so as to facilitate the user to select the query. When the order is placed, how much information can be discounted.
  • the electronic coupon applicable to the target order may mean that the electronic coupon is applicable to purchase the target order.
  • an electronic coupon satisfies all the conditions applied to the target object, and can be referred to as an electronic coupon applicable to the target virtual object.
  • an e-coupon attribute matches a related attribute of a virtual object in the order, which may be a match of a shop dimension, a match of an amount dimension, a match of a category dimension, a match of a time dimension, etc., when an attribute of an electronic coupon can When the match is successful, it is an electronic coupon applicable to the target virtual object.
  • Step S64 Display the received electronic coupon on the human-machine dialog interface.
  • the electronic coupon is also displayed corresponding to the reason why the electronic coupon cannot be applied to the target order.
  • the human-machine dialog interface may also display an electronic coupon that is not applicable to the target order and its reason.
  • the user wants to know how many coupons in the coupon card package are unavailable.
  • the user enters "coupon not available" to query the virtual object for the target order, and how many e-vouchers are not available. For example, the amount of the target order selected by the user does not satisfy the coupon activity amount; or the shop corresponding to the target order selected by the user does not satisfy the store to which the coupon applies; or the category corresponding to the target order selected by the user does not satisfy the offer.
  • the category to which the voucher applies is not applicable to the target order and its reason.
  • the unavailable electronic coupon may be displayed on the human-machine dialog interface, and the user may view different unavailable coupons by sliding the finger on the interface.
  • the embodiment of the present specification also provides a client.
  • the client may include: a display module and a processing module.
  • the display module is configured to provide a human-machine dialogue interface.
  • the processing module is configured to display an order selection list upon receiving a specified input of the user; wherein the order selection list provides at least one order for the user to select; the order includes at least one virtual object;
  • the machine dialog interface displays the target order selected by the user and the electronic coupon associated with the target order; wherein the electronic coupon is used to constrain the amount of resources required for the order to be paid.
  • the display module may be a display or the like for outputting display information
  • the processing module may be implemented by software or by hardware.
  • Embodiments of the present specification also provide an electronic device.
  • the electronic device can include a display and a processor.
  • the display is for providing a human-machine dialog interface.
  • the processor is configured to display an order selection list upon receiving a specified input of the user; wherein the order selection list provides at least one order for the user to select; the order includes at least one virtual object;
  • the dialog interface displays the target order selected by the user and the electronic coupon associated with the target order; wherein the electronic coupon is used to constrain the amount of resources required for the order to be paid.
  • the processor can be implemented in any suitable manner.
  • a processor can employ, for example, a microprocessor or processor and a computer readable medium, logic gate, switch, or application-specific integrated circuit (such as software or firmware) that can be executed by the (micro)processor.
  • ASIC Application Specific Integrated Circuit
  • programmable logic controller programmable logic controller and embedded microcontroller form, etc. This application is not limited.
  • the display may be an interface for displaying a client. Specifically, for example, a computer monitor, a mobile phone screen, and the like. It can be an input/output device that displays certain electronic file data on a screen through a specific transmission device and then reflects it to the display tool of the human eye.
  • the embodiment of the present specification further provides a computer storage medium, where the computer storage medium stores computer program instructions, when the computer program instructions are executed: providing a human-machine dialogue interface; and receiving a specified input of the user Displaying an order selection list; wherein the order selection list provides at least one order for the user to select; the order includes at least one virtual object; displaying the target order selected by the user on the human-machine dialog interface and associating with the target order The electronic coupon; wherein the electronic coupon is used to constrain the amount of resources required when the order is paid.
  • the computer storage medium may be a memory device for storing information.
  • a device capable of storing binary data may be a storage medium; in an integrated circuit, a circuit having a storage function without a physical form may also be a storage medium such as a RAM, a FIFO, etc.; in the system, having a physical form
  • the storage device can also be called a storage medium, such as a memory stick, a TF card, or the like.
  • the embodiment of the present specification further provides a human-computer interaction method, and the human-computer interaction includes the following steps.
  • Step S70 Display a virtual object selection interface, where the virtual object selection interface includes at least one virtual object for user selection;
  • Step S72 determining the selected target virtual object according to the user input
  • Step S74 Display the target virtual object selected by the user and the electronic coupon associated with the target virtual object; wherein the electronic coupon is used to constrain the amount of resources required when the target virtual object is acquired.
  • the embodiment of the present specification further provides a human-computer interaction method, and the human-computer interaction includes the following steps.
  • Step S80 Display an order selection interface; wherein the order selection interface includes at least one order for the user to select;
  • Step S82 determining the selected target order according to the user input
  • Step S84 Display the target order selected by the user and the electronic coupon associated with the target order; wherein the electronic coupon is used to constrain the amount of resources required when the target order is paid.
  • the server mentioned in the embodiment of the present specification may be an electronic device having a certain arithmetic processing capability. It may have a network communication terminal, a processor, a memory, and the like. Of course, the above server may also refer to software running in the electronic device. The above server may also be a distributed server, and may be a system with multiple processors, a memory, a network communication module, and the like.
  • PLD Programmable Logic Device
  • FPGA Field Programmable Gate Array
  • HDL Hardware Description Language
  • the logic steps can be used to make the client and the server use logic gates, switches, ASICs, and programmable logic. Controllers and embedded microcontrollers, etc., implement the same functionality.
  • a client, server can be considered a hardware component, and the means for implementing various functions included therein can also be considered as a structure within the hardware component.
  • a device for implementing various functions can be considered as a software module that can be both a method of implementation and a structure within a hardware component.
  • the present specification can be implemented by means of software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present specification may be embodied in the form of a software product in essence or in the form of a software product, which may be stored in a storage medium such as a ROM/RAM or a disk.
  • An optical disk, etc. includes instructions for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform the methods described in various embodiments of the present specification or portions of the embodiments.
  • program modules include routines, programs, objects, components, data structures, and the like that perform particular tasks or implement particular abstract data types.
  • the present specification can also be practiced in distributed computing environments where tasks are performed by remote processing devices that are connected through a communication network.
  • program modules can be located in both local and remote computer storage media including storage devices.

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Development Economics (AREA)
  • Strategic Management (AREA)
  • General Physics & Mathematics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Mathematical Physics (AREA)
  • Game Theory and Decision Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Artificial Intelligence (AREA)
  • Human Computer Interaction (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Computational Linguistics (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • User Interface Of Digital Computer (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

本说明书实施方式公开了一种人机对话方法、交互方法、客户端、电子设备及存储介质。其中，所述方法包括：提供人机对话界面；在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。本说明书公开的技术方案，能够在业务平台模拟用户购物或购买服务，提高用户使用体验。

Description

人机对话方法、交互方法、客户端、电子设备及存储介质
本申请要求2017年11月9日递交的申请号为201711097595.7、发明名称为“人机对话方法、交互方法、客户端、电子设备及存储介质”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本说明书涉及互联网技术领域，特别涉及人机对话方法、交互方法、客户端、电子设备及存储介质。
背景技术
目前，越来越多的人选择在网上购买自己想要的商品或服务。例如，用户登陆一个对应的业务平台，选择虚拟对象，如进口零食或家政服务等，提交对应的订单，通过网上支付或到付等方式完成订单，以购买到对应的商品或服务。
在一些情况下，商家为了进行商品或服务的推广，或者为了加快销售的速度，会推出一些电子券。在购买商品或服务时，达到使用电子券的要求，可以享受到电子券的待遇。具体的，例如，商家为了对商品进行促销，推出的优惠券。
发明内容
本说明书实施方式提供一种人机对话方法、交互方法、客户端、电子设备及存储介质。有助于提升用户的操作体验。
本说明书实施方式提供一种人机对话方法，所述方法包括：提供人机对话界面；在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
本说明书实施方式还提供一种客户端，包括：显示模块和处理模块；所述显示模块用于提供人机对话界面；所述处理模块用于在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
本说明书实施方式还提供一种服务器，包括：显示器和处理器；所述显示器用于提供人机对话界面；所述处理器用于在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
本说明书实施方式还提供计算机存储介质，所述计算机存储介质中存储有计算机程序指令，所述计算机程序指令被执行时实现：提供人机对话界面；在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
本说明书实施方式还提供一种人机对话方法，包括：提供人机对话界面；在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
本说明书实施方式还提供一种人机交互方法，包括：显示虚拟对象选择界面；其中，所述虚拟对象选择界面包括至少一个虚拟对象供用户选择；根据用户输入确定被选择的目标虚拟对象；展示用户选择的所述目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束所述目标虚拟对象被获取时所需要的资源量。
本说明书实施方式还提供一种人机交互方法，包括：显示订单选择界面；其中，所述订单选择界面包括至少一个订单供用户选择；根据用户输入确定被选择的目标订单；展示用户选择的所述目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束所述目标订单被支付时所需要的资源量。
由上可见，本说明书提供的人机对话方法、客户端、电子设备以及计算机存储介质，可以提供人机对话界面；在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券。上述做法，可以方便用户在界面中进行选择虚拟对象以及获取对应的电子券信息，提高用户体验。
附图说明
为了更清楚地说明本说明书实施方式或现有技术中的技术方案，下面将对实施方式或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本说明书中记载的一些实施方式，对于本领域普通技术人员来讲，在不付出创造性劳动性的前提下，还可以根据这些附图获得其他的附图。
图1为本说明书实施方式中一个人机对话界面示意图；
图2为本说明书实施方式中另一个人机对话界面示意图；
图3为本说明书实施方式中另一个人机对话界面示意图；
图4为本说明书实施方式中另一个人机对话界面示意图；
图5为本说明书实施方式中另一个人机对话界面示意图；
图6为本说明书实施方式中另一个人机对话界面示意图；
图7为本说明书实施方式中另一个人机对话界面示意图；
图8为本说明书实施方式中另一个人机对话界面示意图；
图9为本说明书实施方式中另一个人机对话界面示意图；
图10为本说明书实施方式中展示的业务平台界面示意图；
图11为本说明书实施方式中一个人机对话方法流程示意图；
图12为本说明书实施方式中另一个人机对话界面示意图；
图13为本说明书实施方式中另一个人机对话界面示意图；
图14为本说明书实施方式中一个展示虚拟对象流程示意图；
图15为本说明书实施方式中一个展示电子券流程示意图；
图16为本说明书实施方式中一个客户端模块示意图；
图17为本说明书实施方式中一个电子设备示意图；
图18为本说明书实施方式中另一个人机对话方法流程示意图；
图19为本说明书实施方式中一个展示目标订单流程示意图；
图20为本说明书实施方式中一个展示电子券流程示意图；
图21为本说明书实施方式中一个人机交互方法流程示意图；
图22为本说明书实施方式中另一个人机交互方法流程示意图。
具体实施方式
为了使本技术领域的人员更好地理解本说明书中的技术方案，下面将结合本说明书实施方式中的附图，对本说明书实施方式中的技术方案进行清楚、完整地描述，显然， 所描述的实施方式仅仅是本说明书一部分实施方式，而不是全部的实施方式。基于本说明书中的实施方式，本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施方式，都应当属于本说明书保护的范围。
本说明书实施方式提供一种人机对话系统。所述人机对话系统可以包括客户端和业务平台。
在本实施方式中，客户端可以为台式电脑、平板电脑、笔记本电脑、智能手机、数字助理、智能可穿戴设备等。其中，智能可穿戴设备可以包括智能手环、智能手表、智能眼镜、智能头盔等。当然，客户端并不限于上述具有一定实体的电子设备，其还可以为运行于上述电子设备中的软体。
在本实施方式中，客户端可以与业务平台进行数据交互，使得客户端接收到虚拟对象的信息和对应的电子券信息，如优惠券等。所述客户端可以向用户展示对应数据，并提供用户进行相应的业务操作。例如，用户可以通过客户端选择所述虚拟对象，获取在选择所述虚拟对象时，对应的电子券信息。
在本实施方式中，业务平台可以包括一个或多个独立运行的服务器，或者分布式服务器，或者由多个服务器组成的服务器集群。服务器可以包括有网络通信单元、处理器和存储器等等。分布式存储器可以包括多个处理器和多个网络通信单元和多个存储器等。多存储器可以为多个独立的物理存储器，也可以为分布式存储系统。
在本实施方式中，服务器可以为具有运算和网络交互功能的电子设备；也可以为运行于该电子设备中，为数据处理和网络交互提供业务逻辑的软体。
在一个具体的场景示例中，用户可以使用客户端在业务平台查询虚拟对象信息和电子券。所述虚拟对象信息可以是业务平台中的商品信息或服务信息。该商品信息和服务信息可以对应至现实生活中的商品或服务。所述客户端可以展示界面，用于向用户展示对应信息。在本场景示例中，购物可以是购买商品也可以指购买服务。
请参阅图1，在本场景示例中，客户端可以具有人机对话功能。用户可以通过客户端提供的人机对话界面，与客户端的虚拟机器人进行对话。在客户端展示该人机对话界面时，客户端可以在该人机对话界面显示“您好，请问需要什么服务”以提示用户。
请参阅图2，在本场景示例中，用户输入“购物券模拟”以进行模拟购物。在用户输入“购物券模拟”后，该客户端提示“请选择您要的宝贝”，并在所述对话界面展示虚拟对象选择列表，供用户选择。如图2中，在对话界面的下方展示列表，列表中的“宝 宝棉衣男童2017冬新款￥188浙江温州”和“宝宝棉衣女童2017冬新款￥288浙江温州”可以是用户的购物车中的虚拟对象，用户可以通过手指在该列表上滑动，以查询列表中的其他虚拟对象。
在本场景示例中，虚拟对象列表中虚拟对象展示的优先级可以按照下述方式：在当前买家购物车中的宝贝的优先级高于当前买家已经下订单但是还未付款的宝贝，当前买家已经下订单但是还未付款的宝贝的优先级高于用户最近完成的订单的宝贝，用户最近完成的订单的宝贝优先级高于用户最近浏览的宝贝，用户最近游览的宝贝的优先级高于业务平台推荐的热门宝贝。也就是说，优先级越高的虚拟对象，在列表中越前面，这样，用户更加容易查询到该信息，节省用户时间，方便用户。用户可以通过点击虚拟对象列表中的虚拟对象，选择该虚拟对象，并可以设置选择的虚拟对象的数量。
在该界面上还可以包括“优惠券”图形，用户可以通过点击该图形，触发“优惠券”指令，进入机器程序，查询活动相关信息及知识点，例如，各种优惠券是什么，怎么获得，如何使用，使用条件等知识。
请参阅图3，在本场景示例中，当用户选择虚拟对象后，服务器根据用户选择的目标虚拟对象以及用户拥有的电子券等信息，计算获得针对该目标虚拟对象的可用的电子券，发送至客户端，所述客户端将信息展示在所述人机对话界面上。如图3，针对用户选择的虚拟对象，告诉用户可用4张电子券，并提供可用优惠券不同组合，展示优惠券组合时，可以展示该虚拟对象原价，用了什么优惠券，可以节省多少钱，优惠后需要支付多少钱等信息。图中虚线部分代表该信息不处于在当前可视区域中，用户可以通过手指左右活动在界面上查看不同的电子券组合以及对应的价格等信息。针对不同的优惠券组合，所述人机对话界面可以将优惠价格力度最大的方案展示在第一位。图3中，针对同一目标虚拟对象，在第一个方案的电子券组合中，可以优惠150元，第二个方案，可以优惠140元，在所述人机对话界面展示该信息时，先展示第一个方案。
在本场景示例中，所述人机对话界面展示的针对虚拟对象的电子券组合方案还可以供用户评价。如图3中所述人机对话界面下方的“靠谱”与“不靠谱”，用户可以对其进行点击，客户端可以将用户的结果反馈给服务器，服务器可以根据反馈结果分析用户的偏好等，以不断优化。
请参阅图4。在本场景示例中，用户可以点击所述人机对话界面展示的电子券组合查看详细信息。详情信息可以展示相关的优惠券信息及虚拟对象与优惠券的信息。结合图4，具体说明，在本界面上，用户可以通过右上角的关闭按钮返回到原人机对话界面， 在本界面上方，可用优惠后展示对应于用户选择电子券方案中优惠券的简单描述，在可用优惠的下方为用户选择的目标虚拟对象的原价，在原价下方展示可用券宝贝。因为在实际情况下，用户选择的虚拟对象中不一定每个宝贝都可以用优惠券，因此在该可用优惠的详细界面上，展示具体的哪些宝贝可用优惠。在本场景示例中，用户只选择了一个商品(3个同样的商品)，因此可用券宝贝只显示该商品。用户可以通过点击图中展示的可用券宝贝来查看该宝贝详情。需要说明的是，如果可用券宝贝有多个的情况下，用户可以通过手指在该区域内左右滑动来查看不同的可用券。在可用券宝贝的下方，展示有每个优惠券在该方案下具体的信息，最后在优惠券具体信息下方包括总过可以节省多少钱，用户需要实际支付多少钱。
在本场景示例中，用户还可以通过该人机对话界面获取目标虚拟对象最低总价凑单，最大划算凑单，最大用户平均消费区间习惯凑单可能，同类用户凑单可能，老用户凑单可能，单店凑单可能，跨店凑单可能。具体的，服务器根据业务平台的多类优惠规则以及多维智能算法。例如，用户在选择目标虚拟对象后，服务器根据用户选择的目标虚拟对象，以及云端统计的大众用户经常捆绑购买的虚拟对象组合和电子券，获取凑单可能。用户在所述人机对象界面输入“最大划算凑单”后，所述人机对话界面展示一个凑单方案供用户选择。用户也可以通过该界面直接接入购物界面以对选择的虚拟对象进行下单。
请参阅图5，在本场景示例中，用户在模拟一个购物组合后，觉得靠谱，通过客户端发送“靠谱”，或点击“靠谱”后，所述界面还可以展示“14张优惠券未用”表明在用户在使用上述优惠券组合后，用户的优惠券卡包中，还有14张优惠券还未使用，用户可以通过点击该链接，查看该14张优惠券的详情。
通过上述方式，用户在选定目标虚拟对象后可以获得应对的电子券组合，以实现用户方便使用电子券的目的。
在另一个具体场景示例中，所述人机对话界面展示的虚拟对象选择列表也可以替换为订单选择列表。所述订单用于表征在业务平台上，对应目标商品或服务处于一种状态。该状态可以是，用户已经针对该目标商品或服务，提交下单请求至服务器。订单对应目标商品或服务可以是已经下单但还未完成付款操作的状态，也可以是已经完成付款操作的状态。在所述订单中可以包括一个或多个对应的虚拟对象。
请参阅图6，在本场景示例中，用户在所述人机对话界面输入“订单模拟”，以进行模拟订单。其中所述人机对话界面展示的选择列表为订单选择列表，如图6中下方的 列表中，该列表中包含“订单1”、“订单2”等。在本场景中示例中，在订单选择列表中，可以根据时间长短，时间较近的订单排列在前，较久的在列表上排列在后面。具体的，展示电子券等实施场景，可以参照上述展示虚拟对象选择列表的场景示例，此处不再累述。
请参阅图7。在一个场景示例中，用户还可以查询不可用优惠券。用户在进入所述人机对话界面输入“不可用优惠券”，所述人机对话界面展示订单选择列表供用户选择。用户点击其中一个订单，以选择该订单。
请参阅图8。在本场景示例中，用户选择要查询不可用优惠券对应的订单后，所述人机对话界面展示，电子券不能适用于所述订单的原因。如图8所示，用户想要查询对应于“订单1”他优惠券卡包中有多少优惠券是不可用的。所述人机对话界面展示不可用优化券数量为14张，以及在下方展示每张优惠券不可用原因的。具体原因，如用户选择订单中虚拟对象的金额不满足优惠券活动金额；或者用户选择的目标虚拟对象对应的店铺，不满足该优惠券适用的店铺；或者，用户选择的目标虚拟对象对应的品类，不满足该优惠券适用的品类等。用户可以通过手指在对应区域左右滑动以查看不同的不可用优惠券。关于所述订单的不可用优惠券的展示先后顺序方式可以是根据一定的规则来排列的。如在本场景示例中的，一个优惠券满100减50，另一个优惠券满100减10等，折扣大的优惠券可以在前面。在所述人机对话界面展示不可用优惠券之后，用户还可以通过点击“查看明细”等预设操作来查看针对目标对象的不可用优惠券的详细信息。
请参阅图9。在本场景示例中，根据用户的操作，所述人机对话界面弹出该不可用优惠券的详细信息界面。图中，可以展示不可用优惠券的性质，如图中该优惠券性质为双12优惠券，满500减50，并且可以跨店使用(但是只限于指定的商店)。下面展示不可用的原因，在该情况下，订单适用了其他优惠后，可用于门槛计算的总额未达到活动金额。详细信息还可以包括具体阐述不可用原因的细节。例如，对于该订单中的多个虚拟对象，其中，有100元对应的虚拟对象不适用于该“双12满500减50”的优惠券，需要预先扣除；再者，在该优惠券算法中，可参与该优惠券的金额是，使用了其他优惠券后的金额。如，一张店券优惠20，另一张品类券优惠50，剩余389，不满足该“双12满500减50”优惠券的适用门槛500元。
在本场景示例中，用户可以模拟订单，也可以查询对应于订单不可用优惠券的具体信息。
请参阅图10，在另一个具体场景示例中，用户可以在进入所述人机对话界面前，通过预设的操作，选择目标虚拟对象或目标订单，来模拟购物。
在本场景示例中，用户通过长按所述业务平台上虚拟对象，弹出操作框，在该操作框中，用户点击“购物模拟”，以进行对应于该虚拟对象的购物模拟。获取对应的可用电子券信息、不可用电子券信息、总金额等信息。
在本场景示例中，具体的，在选定目标虚拟对象/订单，进入到所述人机对话界面后，可以参照上述两个具体场景示例，此处不再累述。
请参阅图11。本说明书实施方式提供人机对话方法，所述方法可以包括以下步骤。
步骤S10：提供人机对话界面。
在本实施方式中，所述人机对话界面是一个用于人机信息交互的界面。在该界面上，可以包括客户端或服务器自动发送并展示的文字或语言，也可以包括用户通过客户端输入的信息。当用户通过客户端输入信息时，客户端或服务器识别其中的信息，并根据预设指令可以自动发送对应的数据。例如，请参阅图2，在该界面上，用户输入“购物券模拟”时，客户端秘书自动发送“请选择您要的宝贝”，并提供列表给客户以选择，用户选择宝贝后，根据选择的宝贝，所述界面自动展示优惠券组合等。通过这种形式，实现在所述人机对话界面，用户与客户端或服务器之间的信息交互，以模拟购物。
在本实施方式中，所述人机对话界面可以是客户端在接收用户预设操作时弹出的新的界面，以用于模拟购物等；也可以是客户端在接收用于预设操作时，在原有的人机对话界面上，进行模拟购物。例如，请参阅图2，用户通过已有的人机对话界面，通过输入“购物模拟”来进行模拟购物；请参阅图12，用户通过点击已有的人机对话界面中的“购物券模拟”图形来进行模拟；请参阅图10，用户也可以通过展示的业务平台上的虚拟对象，直接对其选定进入购物模拟。
在本实施方式中，用户可以通过预设的操作，使得客户端弹出所述人机对话界面。所述预设的操作可以是用户操作达到触发条件，以使得客户端弹出所述人机对话界面。具体的，所述预设操作可以包括文字输入、语音输入、或其他动作输入等。用户可以通过客户端直接进行输入，也可以通过外接设备，如VR设备、电子笔、键盘、鼠标等，进行操作。当操作达到预设操作时，即满足触发条件，以使得客户端弹出人机对话界面。如，当声音属性值大于预设属性值时，对所述声音进行识别，与预设操作指令进行匹配， 匹配成功时，则弹出所述人机对话界面，或当用户点击指定区域时，则弹出所述人机对话界面等。
步骤S12：在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择。
在本实施方式中，所述指定输入可以是文字输入、语音输入、或其他动作输入等，以满足达到预设的条件，使得所述人机对话界面展示虚拟对象选择列表。用户可以通过客户端直接进行输入，也可以通过外接设备，如VR设备、电子笔、键盘、鼠标等，进行操作。当操作达到预设操作时，即满足触发条件，显示虚拟对象选择列表。例如，用户在界面上输入，“购物券模拟”，所述界面可以自动展示虚拟对象选择列表，此处，用户在界面上输入的“购物券模拟”即达到了预设的条件。当然，在另一种情况下，也可以是在用户输入“宝贝列表”之后，显示虚拟对象选择列表，此处不作限定。与其他预设操作的原理相同相近，此处不作累述。
在本实施方式中，所述虚拟对象是用于实际商品或服务的一个表征对象，方便用户进行交易。所述虚拟对象可以是业务平台中的商品信息或服务信息。该商品信息和服务信息可以对应至现实生活中的商品或服务。具体的，用户可以对所述虚拟对象进行选择，支付对应货币对其购买，以实现购买到实际生活中的商品或服务。
在本实施方式中，所述虚拟对象选择列表为一个虚拟对象集，供用户查询和选择虚拟对象，当用户选择该虚拟对象时，该虚拟对象可以称为目标虚拟对象。所述虚拟对象的选择列表可以是在所述人机对话界面上，如在界面的指定区域内；所述虚拟对象选择列表可以放大至全屏，以显示更多信息，方便用户进行选择操作；当然，所述列表也可以是不同于所述人机对话界面所弹出的新的界面，该界面上包含有虚拟对象以方便用户选择。所述虚拟对象选择列表还可以包括搜索功能等，方便用户搜索到想要选择的虚拟对象。请参阅图13，用户通过点击所述列表的指定区域，如“全屏列表”或其他指定操作时，展示全屏虚拟对象选择列表。
在本实施方式中，所述虚拟对象选择列表中的所述虚拟对象可以选自以下之一：所述用户的购物车中的虚拟对象、所述用户的未支付订单中的虚拟对象、所述用户已经完成支付的订单中的虚拟对象、所述用户最近浏览的虚拟对象、根据所述用户的偏好推荐的虚拟对象或者符合设定条件的虚拟对象。当然，所述虚拟对象列表展示的虚拟对象还可以通过一定的权重关系来展示，在列表前的，用户更加容易所搜到，方便用户确定，所以在列表前面的虚拟对象的权重应该较大。例如场景示例中的方案，虚拟对象的优先 级可以按照下述方式：在当前买家购物车中的宝贝的优先级高于当前买家已经下订单但是还未付款的宝贝，当前买家已经下订单但是还未付款的宝贝的优先级高于用户最近完成订单的宝贝，用户最近完成订单的宝贝的优先级高于用户最近浏览的宝贝，用户最近游览的宝贝的优先级高于业务平台推荐的热门宝贝；其中，“最近”可以是一周、一个月等的时间限定，时间限定也可以不同，如，最近完成的订单，可以是一个月内完成的订单，而用户最近浏览的宝贝，可以是半年内浏览的宝贝。当然，也可以是通过其他方式来确定所述虚拟对象选择列表中虚拟对象的先后顺序。例如，当用户浏览过一个虚拟对象时，给予数值点5，当浏览两次时，再给予数值点5，依次类推；当一个虚拟对象处于用户对该虚拟对象下单但还未支付时，给予数值点40；当一个虚拟对象处于用户对该虚拟对象下单并完成支付时，给予数值点50……最后，数值较高的，在所述列表中展示在前面。此处不做具体限定。
在本实施方式中，对所述虚拟对象选择列表中虚拟对象的选择，可以是通过达到预设的指定操作，以实现对所述虚拟对象的确定。需要选择的所述虚拟对象，可以称为目标虚拟对象。在本实施方式中，所述指定操作，可以包括文字输入、语音输入、或其他动作输入等。可以选择一个虚拟对象，也可以选择多个所述虚拟对象。例如，可以通过传感器，当感应到用户视线(通过瞳孔等识别)在某个虚拟对象上停留时间达到预设值，则对该虚拟对象进行选定；再例如，用户通过点击“虚拟对象，对其进行确定，用户可以同时选择多个虚拟对象，再例如，用户通过对用户想要获取的虚拟对象分别勾选，以实现选择一个或多个虚拟对象。再例如，多个对象的选取，还可以是通过长按方式，一个一个添加，当用户添加完成之后，执行一定的操作，如点击“确认选定宝贝”操作或其他操作，确认选择的所述虚拟对象。对于同一虚拟对象的数量属性，也可以通过多点几次或直接设置的方式进行确定。在本实施方式中，选定虚拟对象除了进行增加虚拟对象外，还可以包括移除选定的虚拟对象用以修改和调整，此处不再累述。
在本实施方式中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择，也就是说，所述虚拟对象的选择列表至少包含一个虚拟对象，用户可以对其进行选定，进行模拟购物。
步骤S14：在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
在本实施方式中，电子券可以是在业务平台上的用户之间或用户与商家之间交易时用到的一种电子凭证，该凭证可以作用于对应的虚拟对象，约束虚拟对象在交易时对应 的资源量。在本实施方式中，所述资源量通俗的讲，可以是指所述虚拟对象的价格。例如，一支笔，在网上标价为10元，网上的那只笔，则是虚拟对象，用于表征现实生活中的对应的笔。“10元”用于表征该笔被获取时所需要的资源量，电子券用于约束虚拟对象被获取时所需要的资源量可以是指，用户可以通过对应的电子券，在购买该笔时得到一定优惠。通俗的讲，所述电子券可以是优惠券、购物券。具体的，电子券可以是店类优惠券、品类优惠券、满减优惠券、折扣优惠券等。所述电子券还可以是指红包、会员折扣等。
在本实施方式中，所述电子券可以是不同用户在登陆业务平台时与用户账号相绑定的电子券。如甲用户经常在该平台消费，获得系统赠送的“全品类满100减50优惠券”，而乙用户未获得赠送。与用户账号相绑定的优惠券可以是系统赠送的，也可以是用户主动领取的。
在本实施方式中，所述目标对象与电子券之间存在对应关系。根据电子券性质，电子券只能运用于对应虚拟对象。因此，所述目标虚拟对象不一定对应有电子券。比如说，一支笔，不参加任何折扣活动，则该虚拟对象不对应任何电子券。
在本实施方式中，所述关联用于表征电子券有目标虚拟对象之间的一种关系。具体的，所述电子券只能运用于该虚拟对象可以为该电子券与该虚拟对象的一种关系，所述电子券同时还能运用于其他虚拟对象也可以为该电子券与该虚拟对象的一种关系；所述电子券不能运用于该虚拟对象只能用于与其他虚拟对象，也可以作为该电子券与该虚拟对象的一种关系。例如，通常所说的不可用优惠券就是一种该电子券只能用于与其他虚拟对象，与该目标虚拟对象之间的一种“不可用”关系。
在本实施方式中，所述人机对话界面可以展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券。具体的，用户进行预设的操作时，展示用户选择的目标虚拟对象和/或所述目标虚拟对象关联的电子券。所述预设的操作可以是语音输入、文字输入、单击/长按等指定操作等，此处不再累述。例如，用户单击所述虚拟对象选择列表的一个或几个虚拟对象时，所述人机对话界面展示选择的目标虚拟对象以及对应的优惠券组合。当然，此时的优惠券组合可以是针对用户选择的虚拟对象，也可以是针对该虚拟对象处于的用户订单。用户输入“不可用优惠券”则所述人机对话界面展示对应于该目标虚拟对象，不可用的电子券。
在本实施方式中，展示的所述电子券，可以是一张一张展示，也可以是以组合方式展示。用户可以通过预设操作，如手指在左右滑动来查看针对选择的所述虚拟对象的不 同可用电子券或可用电子券组合。一种优选的展示优惠券组合方式是，服务器根据选择虚拟对象，确定可用优惠券的组合，将其中优惠力度最大的电子券组合展示在第一位。用户需要查看其他组合或电子券时，可以通过手指向左右滑动等指定操作，进行查阅。
在本实施方式中，展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券可以包括所述目标虚拟对象信息和对应的电子券信息。具体的，例如，可以是展示目标虚拟对象的总价格，以及使用电子券之后的价格，使用了哪些电子券，是否还有其他电子券组合对应于该目标虚拟对象等信息。
在本实施方式中，客户端与业务平台的数据交互可以通过特定的协议进行发送或接收数据信息。具体的，例如，可以通过TCP/IP协议(传输控制协议/网际协议Transmission Control Protocol/Internet Protocol)以及超文本传输协议(HTTP，HyperText Transfer Protocol)等协议进行传输。通过上述方法，实现客户端与业务平台的数据交互，以实现客户端提供用户所述人机对话界面。
在本实施方式中，步骤S10、步骤S12的先后顺序不局限于实际操作的先后顺序。例如，客户端可以先展示人机对话界面，然后显示所述虚拟对象选择列表。客户端也可以先显示所述虚拟对象选择列表，用户通过所述虚拟对象列表选择目标虚拟对象，进入所述人机交互界面。
在本实施方式中，模拟购物是一种用户通过人机对话界面，对目标对象进行假设选定，模拟真正的网上购物的场景，以获取相对应的数据，使得用户可以在心理上进行评估等。其中模拟购物中购物，不局限于商品，也可以是服务。
本实施方式通过提供一个人机对话界面，并可以通过对应的虚拟对象选择列表以选定所述虚拟对象，所述人机对话界面可以展示选择的目标虚拟对象，以及与所述目标虚拟对象相关联的电子券。方便用户模拟选择不同组合的虚拟对象，以及获取对应的电子券组合或其他电子券信息，以提高用户在使用业务平台时的体验。
在一个实施方式中，接收到用户的指定输入至少包括以下之一：接收到用户输入的文本信息中包括有指定短语；或者；接收到用户输入的语音信息中包括有指定声音；或者；接收到用户输入是在所述人机对话界面的指定操作。
在本实施方式中，用户输入用于表征用户在执行一定的操作，而达到触发条件在所述人机对话界面上，显示所述虚拟对象选择列表。具体的，用户的指定输入，可以是输入的文本信息中包括有指定短语，如用户通过输入栏，输入“展示列表”，达到预设的 触发条件，所述人机对话界面展示所述虚拟对象选择列表，或者，用户输入“购物模拟”，所述人机对话界面直接展示所述虚拟对象列表。接收到用户输入的语音信息中包括有指定声音，指定声音可以是指用户说的短语，如用户通过语音设备说“展示列表”，达到预设的触发条件，所述人机对话界面展示所述虚拟对象选择列表。接收到用户输入是在所述人机对话界面的指定操作，具体的，例如，通过单击“对象列表”图形，达到预设的触发条件，所述人机对话界面展示所述虚拟对象选择列表。
在一个实施方式中，所述虚拟对象选择列表中的虚拟对象选自至少以下之一：所述用户的购物车中的虚拟对象、所述用户的未支付订单中的虚拟对象、所述用户已经完成支付的订单中的虚拟对象、所述用户最近浏览的虚拟对象、根据所述用户的偏好推荐的虚拟对象或者符合设定条件的虚拟对象。
在本实施方式中，所述虚拟对象选择列表表征一个虚拟对象集，以方便用户选定所述虚拟对象。具体的，可以包括所述用户的购物车中的虚拟对象；所述用户的未支付订单中的虚拟对象，即该虚拟对象处于已经下单，但未支付的状态；所述用户已经完成支付的订单中的虚拟对象，即该虚拟对象处于已经下单，且已经支付完成的虚拟对象。所述用户最近浏览的虚拟对象，可以是一周内浏览过的，也可以是10天内浏览过的等，在此处不做具体限定；根据所述用户的偏好推荐的虚拟对象，可以是指根据用户经常购买或浏览的，通过大数据等方式获得的用户偏好相对应的虚拟对象。例如，用户经常买运动类的商品，则可以推荐相应的与运动相关的虚拟对象供用户选择；符合设定条件的虚拟对象可以是指所述虚拟对象满足一定的预设条件，典型的，可以是所述业务平台的热门商品。
在本实施方式中，上述多种虚拟对象在所述虚拟对象选择列表中的优先级可以根据指定规则进行限定，在优选的方案中，用户的购物车中的虚拟对象、所述用户的未支付订单中的虚拟对象、所述用户已经完成支付的订单中的虚拟对象、所述用户最近浏览的虚拟对象、根据所述用户的偏好推荐的虚拟对象、符合设定条件的虚拟对象对应的优先级依次降低。
本实施方式通过显示虚拟对象选择列表，所述虚拟对象列表中的虚拟对象满足一定的条件，以方便用户选择虚拟对象，节省用户时间。
请参阅图14。在一个实施方式中，在所述人机对话界面展示用户选择的目标虚拟对 象的步骤中可以包括以下步骤。
步骤S20：接收用户输入，所述用户输入指向所述虚拟对象选择列表中的虚拟对象为所述目标虚拟对象。
步骤S22：在所述人机对话界面展示所述目标虚拟对象。
在本实施方式中，所述接收用户输入用于表征用户对客户端执行一定的操作，所述客户端接收操作信息，以完成对应的反馈。具体的，例如，用户单击一个虚拟对象，客户端的反馈为，将该虚拟对象进行选定，作为目标虚拟对象在所述人机对话界面展示。所属领域技术人员在本申请技术精髓的启示下，还可能做出其它变更，但只要其实现的功能和效果与本申请相同或相似，均应涵盖于本申请保护范围内。
本实施方式通过用户输入，选择虚拟对象列表中的虚拟对象，以实现购物模拟。
请参阅图15。在一个实施方式中，在所述人机对话界面展示与所述目标对象关联的电子券可以包括以下步骤。
步骤S30：向服务器发送电子券信息获取请求；所述电子券信息获取请求附带有所述目标虚拟对象和所述用户的身份信息。
在本实施方式中，所述电子券信息获取请求附带有所述目标虚拟对象和所述用户的身份信息，可以指所述目标虚拟对象、用户的身份信息、以及电子券之间存在关联性。具体的，例如，一个目标虚拟对象，对应的商家有店券供用户，则此时该电子券(店券)与所述目标虚拟对象相对应；再例如根据不同的用户，每个用户拥有的电子券也是不一定相同的。在服务器中，存储有所述电子券、所述目标虚拟对象、所述用户的身份信息之间的关联特性，以实现获取对应的电子券信息。如用户在选择目标虚拟对象后，服务器根据所述目标虚拟对象与所述用户的身份信息，筛选出对应的电子券。根据其中的可用电子券，服务器还可以计算出折扣最大的电子券组合。
在本实施方式中，附带有所述目标虚拟对象和所述用户的身份信息可以是对应的发送请求中包含用户选择的目标虚拟对象和用户信息的相关数据，也可以是服务器端根据电子券信息获取请求，依据数据中电子券信息获取请求、目标虚拟对象、用户信息之间的关联特性，得到其用户选择的目标虚拟对象和用户信息的相关数据。
步骤S32：接收所述服务器反馈的电子券；其中，所述电子券是所述用户拥有电子券中能被适用于所述目标虚拟对象的电子券。
在本实施方式中，服务器筛选出的电子券可以包括用户拥有的电子券且能适用于所 述目标虚拟对象的电子券，还可以包括不能适用于所述目标虚拟对象的电子券。通常情况下，用户想要获取能适用于所述目标虚拟对象的电子券信息，则在一种优选的方案中，服务器向客户端发送对应于目标虚拟对象可用的优惠券，所述人机对话界面将其中的折扣最大的电子券组合展示在前面，以方便用户查询在选择该虚拟对象或虚拟对象集时，可以优惠多少等信息。
在本实施方式中，适用于所述目标虚拟对象的电子券，用于表征所述电子券可应用于购买所述目标虚拟对象中的状态。具体的，一个电子券满足应用于所述目标对象的所有条件，才能称之为适用于所述目标虚拟对象的电子券。例如，将一个电子券属性与所述目标虚拟对象的相关属性进行匹配，可以是店铺维度的匹配、金额维度的匹配、品类维度的匹配、时间维度的匹配等，当电子券的属性都能匹配成功时，即为适用于所述目标虚拟对象的电子券。
步骤S34：在所述人机对话界面展示接收的所述电子券。
在本实施方式中，客户端接收所述电子券，并通过人机对话界面展示在界面上，供用户查询。
请参阅图3，在一个实施方式中，在所述电子券的数量为二个以上时；所述方法还包括：接收所述用户在所述人机对话界面对所述电子券的指定操作，以在所述人机对话界面切换显示电子券。
在本实施方式中，所述电子券的数量可以指一张的电子券，也可以是指电子券组合方案。例如，如图3，展示的电子券组合方案；再例如，如果图3中，每个组合仅仅包含一张电子券。
在本实施方式中，在所述电子券的数量为二个以上时，可以在所述人机对话界面切换显示电子券，具体的，例如，在人机对话界面展示可用优惠券或可用优惠券组合时，用户可以通过指定的操作来查询不同的优惠券或组合。当然，在查询不可用优惠券时也可以进行切换显示，以方便用户查询相关信息。
在本实施方式中，所述指定操作可以通过输入指定文字的方式、长按对应图片的方式、手指在指定区域滑动的方式等，以达到触发条件，完成客户端的所述人机对话界面切换显示电子券。此处不再累述。其中相关术语可以参见前述实施方式或场景示例对照解释。
在一个实施方式中，与所述目标虚拟对象关联的电子券至少包括以下之一：所述目标虚拟对象独立适用的电子券；所述目标虚拟对象与其它虚拟对象共同适用的电子券；所述目标虚拟对象所在订单中，其它虚拟对象适用的电子券。
在本实施方式中，所述目标虚拟对象独立适用的电子券；所述目标虚拟对象与其它虚拟对象共同适用的电子券；所述目标虚拟对象所在订单中，其它虚拟对象适用的电子券，可以用于表征所述电子券与所述目标对象的几种关联关系。所述目标虚拟对象独立适用的电子券可以是指所述电子券与所述目标虚拟对象单独适用。例如，一张只能用于某一店铺的电子券，对应于该店铺的一个所述目标虚拟对象，此时，该电子券与该目标虚拟对象独立适用。所述目标虚拟对象与其它虚拟对象共同适用的电子券可以是指，该电子券可以既可以使用与所述目标虚拟对象，也可以适用于其他虚拟对象。例如，一张电子券，在该业务平台上，可以适用于所有虚拟对象，或者，可以适用于多个虚拟对象，在多个虚拟对象中，包括所述目标对象。如，一张电子券，可以用来购买文具，一个目标虚拟对象为铅笔，则该电子券可以成为所述目标虚拟对象与其它虚拟对象共同适用的电子券。所述目标虚拟对象所在订单中，其它虚拟对象适用的电子券，在这里，所述订单可以是用户已经下单的对应的虚拟对象集，在该集中，所述电子券不适用于目标虚拟对象，但可以适用于其他虚拟对象。例如，在一个订单中，包括了A、B、C三个虚拟对象，此时A为用户的目标虚拟对象，B、C不为用户的目标虚拟对象，用户有一张电子券，适用于B和C，但不适用与A，则在此情况下，该电子券为所述目标虚拟对象所在订单中，其它虚拟对象适用的电子券。
在一个实施方式中，所述电子券约束虚拟对象被获取时所需要的资源量包括：在所述虚拟资源对应的资源量符合所述电子券的指定条件的情况下，所述用户实际支付的实际资源量少于所述虚拟资源对应的资源量。
在本实施方式中，所述指定条件是指，所述电子券与对应目标虚拟对象相匹配，以适用于对应的目标虚拟对象。所述指定条件可以包括一个或多个维度，如时间维度、店铺维度、品类维度，或者所述目标虚拟对象是否满足电子券的满足要求等，只有在所述虚拟资源对应的资源量符合所述电子券的指定条件的情况下，所述电子券适用于对应的目标虚拟对象。当满足指定条件是，电子券才能发挥作用，减少用户实际支付的费用，即此时所述用户实际需要支付的资源量少于所述虚拟资源原来对应的资源量，此处资源量可以是指价格或一般等价物等。
在一个实施方式中，在所述人机对话界面中，还对应所述电子券展示在所述电子券被使用的情况下，获取所述目标虚拟对象所需要的资源量。
在本实施方式中获取目标虚拟对象所需要的资源量可以是，用户为了获得目标虚拟对象所表示的商品或服务，所花费的等价物。具体的，例如，物品A的人民币价格，也可以是武平A的虚拟货币价格，如Q币等。
在本实施方式中，所述目标虚拟对象所需要的资源量受电子券的约束，所述服务器可以计算得到在所述电子券被使用的情况下对应的资源量，发送给客户端。具体的，选定目标对象的情况下，根据适用的所述电子券或电子券组合，所述目标虚拟对象所需要的资源量减少，服务器根据对应的减少量和原来所述的资源量，获得现在所述需要的资源量。如，一个目标虚拟对象为一支笔，价格为10元，现在适用一张或多张电子券，可以减少2元，则所述人机对话界面可以展示所述电子券被使用的情况下，获取所述目标虚拟对象所需要的资源量，即8元。请参阅图3，在该场景下，所述目标虚拟对象原来所需要的资源量为564元，使用电子券优惠后所需要的资源量为414元。
在一个本实施方式中，在所述人机对话界面中，还对应所述电子券展示所述电子券不能适用于所述目标虚拟对象的原因。
在本实施方式中，所述人机对话界面还可以展示不适用于所述目标虚拟对象的电子券和其原因。具体的，例如，用户在模拟购买一个虚拟对象“宝宝棉衣男童2017冬新款”的虚拟对象时，用户想知道他优惠券卡包中有多少优惠券是不可用的。用户输入“优惠券不可用”以查询针对所述目标虚拟对象，有多少电子券不能使用。例如，用户选择目标虚拟对象的金额不满足优惠券活动金额；或者用户选择的目标虚拟对象对应的店铺，不满足该优惠券适用的店铺；或者，或者用户选择的目标虚拟对象对应的品类，不满足该优惠券适用的品类等。
在本实施方式中，对应所述电子券用于表征不能适用于所述目标虚拟对象的电子券。例如，对于服务器端的电子券数据，针对用户的目标虚拟对象，电子券可以可用与不可用，确定其中的不可用电子券为本实施方式中的目标电子券。
在本实施方式中，所述不可用电子券可以展示在所述人机对话界面，并且用户可以通过手指在界面上滑动的方式以查看不同的不可用优惠券。也可以通过点击“查询详情”来查看具体的不可用的详细信息。
在一个本实施方式中，在所述人机对话界面中，展示的所述目标虚拟对象关联的电子券至少包括：在所述目标虚拟对象被获取时所需要最小资源量对应的电子券或电子券组。
在本实施方式中，用户在选择虚拟对象后，所述人机对话界面可以展示对应的电子券。具体的，服务器根据用户信息和目标虚拟对象，计算得到可用于该目标对象的电子券。服务器将该电子券发送至客户端，客户端通过人机对话界面展示所述电子券。所述服务器在判断电子券是否可用时，可以将电子券与选择的虚拟对象进行匹配，例如，品类匹配。如，用户购买的是衣物，则酒水类电子券不可用；店券匹配，即该电子券适用的店铺是否与所述虚拟对象的店铺相对应等，此处不再累述。默认情况下，用户选择目标虚拟对象后，只展示对应于该虚拟对象的可用优惠券组合，其中对于不同的优惠券组合，对应减少的获取所述目标虚拟资源对应的资源量不同，其中，服务器通过对比，将最大折扣的优惠券或优惠券组合展示在所述人机对话界面上，方便用户参考。即，在该方案下，获取所述目标虚拟对象所需的资源量最小。
请参阅图16。本说明书实施方式还提供一种客户端。所述客户端可以包括：显示模块和处理模块。
所述显示模块用于提供人机对话界面。
所述处理模块用于在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
在本实施方式中，显示模块可以是显示器等用于输出展示信息，处理模块可以由软件实现，也可以由硬件上实现。本实施方式中的相关术语可以参见前述实施方式对照解释。
请参阅图17。本说明书实施方式还提供一种电子设备。所述电子设备可以包括：显示器和处理器。
所述显示器用于提供人机对话界面。
所述处理器用于在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中， 所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
在本实施方式中，所述处理器可以按任何适当的方式实现。例如，处理器可以采取例如微处理器或处理器以及存储可由该(微)处理器执行的计算机可读程序代码(例如软件或固件)的计算机可读介质、逻辑门、开关、专用集成电路(Application Specific Integrated Circuit，ASIC)、可编程逻辑控制器和嵌入微控制器的形式等等。本申请并不作限定。
在本实施方式中，所述显示器可以是用于显示客户端的界面。具体的，例如，电脑显示器，手机屏幕等。可以是一种输入输出设备，将一定的电子文件数据通过特定的传输设备显示到屏幕上再反射到人眼的显示工具。
在本实施方式中的相关术语可以参见前述实施方式对照解释，此处不再复述。
本说明书实施方式还提供一种计算机存储介质，所述计算机存储介质中存储有计算机程序指令，所述计算机程序指令被执行时实现：提供人机对话界面；在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
在本实施方式中，所述计算机存储介质可以是用于保存信息的记忆设备。在数字系统中，能保存二进制数据的设备可以是存储介质；在集成电路中，一个没有实物形式的具有存储功能的电路也可以为存储介质，如RAM、FIFO等；在系统中，具有实物形式的存储设备也可以叫存储介质，如内存条、TF卡等。
在本实施方式中的相关术语可以参见前述实施方式或场景示例对照解释，此处不再复述。
请参阅图18。本说明书实施方式提供人机对话方法，所述方法可以包括以下步骤。
步骤S40：提供人机对话界面。
在本实施方式中，所述人机对话界面是一个用于人机信息交互的界面。在该界面上，客户端可以展示的文字或语言信息，也可以包括用户通过客户端输入的信息。当用户通 过客户端输入信息时，客户端或服务器识别其中的信息，并根据预设指令可以自动发送对应的数据。例如，请参阅图6，在该界面上，用户输入“订单模拟”时，客户端秘书自动发送“请选择您订单”，并可以提供列表给客户以选择，用户选择订单后，根据选择的订单，所述界面自动展示优惠券组合等。通过这种形式，实现在所述人机对话界面，用户与客户端或服务器之间的信息交互。
在本实施方式中，客户端提供人机对话界面，向用户展示界面，以实现人机交互。可以是用户通过预设的操作，使得客户端提供人机对话界面。具体的，所述预设操作可以包括文字输入、语音输入、或其他动作输入等。用户可以通过客户端直接进行输入，也可以通过外接设备等，进行操作。当操作达到预设操作时，满足触发条件，以使得客户端弹出所述人机对话界面或者在原有人机对话界面上，执行对应的购物模拟功能或购物券模拟功能等。
步骤S42：在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象。
在本实施方式中，所述指定输入可以是文字输入、语音输入、或其他动作输入等，以满足达到预设的条件，使得所述人机对话界面展示订单选择列表。与其他预设操作的原理，相同，此处不做累述。
在本实施方式中，列表可以是表征目标对象集合的一个表现形式，以方便用户进行查阅。所述列表可以在所述人机对话界面上一个区域内展示，也可以是弹出新的界面展示，在客户端界面上可以是局部的，也可以是全屏的，此处不做具体限定。
在本实施方式中，所述虚拟对象是用于实际商品或服务的一个表征对象，方便用户进行交易。具体的，用户可以对所述虚拟对象进行选择，以可以支付对应货币对其购买，以实现购买到实际生活中的商品或服务。在本实施方式中，所述虚拟对象选择列表可供用户进行选择，以确定虚拟对象来进行模拟购物。
在本实施方式中，所述订单用于表征在业务平台上，对应目标商品或服务处于一种状态。该状态可以是，用户已经针对该目标商品或服务，提交下单请求至服务器，可以是还未完成付款操作的状态，也可以是已经完成付款操作的状态。在所述订单中可以包括一个或多个对应的虚拟对象。
在本实施方式中，选择所述订单选择列表中的订单，可以是通过达到预设的指定操作，以实现对所述订单的确定。选择的所述订单，可以称为目标订单。在本实施方式中，所述指定操作，可以是在所述订单选择列表中，进行单击、长按、勾选、文字输入语音 输入等，可以选择一个，也可以选择多个所述订单，此处不作累述。
步骤S44：在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
在本实施方式中，所述目标订单中的虚拟对象与电子券之间存在对应关系。根据电子券性质，电子券可以是只能运用于对应目标虚拟对象。因此，所述目标虚拟对象不一定对应有电子券。比如说，一支笔，不参加任何折扣活动，则该虚拟对象不对应任何电子券。
在本实施方式中，所述人机对话界面可以展示用户选择的目标订单和与所述目标订单关联的电子券。具体的，用户在达到预设的操作时，展示用户选择的目标订单的虚拟对象和/或所述目标虚拟对象关联的电子券。所述预设的操作可以是语音输入、文字输入、单击/长按等指定操作等，此处不再累述。例如，用户单击所述订单选择列表的一个或几个订单时，所述人机对话界面展示选择的目标订单的虚拟对象；用户输入“不可用优惠券”则所述人机对话界面展示对应于该目标订单，不可用的电子券。
在本实施方式中，展示所述用户选择的目标订单和与所述目标订单关联的电子券可以包括所述目标订单信息和对应的电子券信息。具体的，例如，逐一展示每个目标订单信息，如订单中的虚拟对象，每个订单价格，总价格等，以及使用电子券之后的价格，使用了哪些电子券，是否还有其他电子券组合对应于该目标订单等信息。
在本实施方式中，步骤S40、步骤S42的先后顺序不局限于实际操作的先后顺序。例如，客户端可以先展示人机对话界面，然后显示所述订单选择列表。客户端也可以先显示所述订单选择列表，用户通过订单列表选择目标订单，进入所述人机交互界面。
其中相关术语可以参见前述实施方式或场景示例对照解释，在此不再赘述。
请参阅图19，在所述人机对话界面展示用户选择的目标订单可以包括以下步骤。
步骤S50：接收用户输入，所述用户输入指向所述订单选择列表中的订单为所述目标订单；
步骤S52：在所述人机对话界面展示所述目标订单。
在本实施方式中，所述接收用户输入用于表征用户在所述客户端是执行一定的操作，所述客户端接收操作信息，以完成对应的反馈。具体的，例如，用户单击一个订单，客户端的反馈为，将该虚拟对象进行选定，作为目标订单在所述人机对话界面展示。
本实施方式通过用户输入，选择订单选择列表中的订单，以实现人机交互。其中相 关术语可以参见前述实施方式或场景示例对照解释，在此不再赘述。
请参阅图20。在所述人机对话界面展示与所述目标订单关联的电子券包括以下步骤。
步骤S60：向服务器发送电子券信息获取请求；所述电子券信息获取请求附带有所述目标订单的虚拟对象和所述用户的身份信息。
在本实施方式中，所述电子券信息获取请求附带有所述目标订单的虚拟对象和所述用户的身份信息用于表征所述虚拟对象、用户的身份信息、以及电子券之间存在关联性。具体的，例如，一个虚拟对象，对应的商家有店券供用户，则此时该电子券(店券)与所述虚拟对象相对应；再例如根据不同的用户，以及不同不用在业务平台上不同使用记录，每个用户拥有的电子券也是多种多样各不相同的。在服务器中，存储有所述电子券、所述虚拟对象、所述用户的身份信息之间的关联特性，以实现获取对应的电子券信息。如用户在选择目标订单后，服务器根据所述目标订单的虚拟对象与所述用户的身份信息，筛选说对应的电子券。
步骤S62：接收所述服务器反馈的电子券；其中，所述电子券是所述用户拥有电子券中能被适用于所述订单的电子券。
在本实施方式中，服务器筛选出的电子券可以包括用户拥有的电子券且能适用于所述目标订单的电子券，还可以包括不能适用于所述目标订单的电子券。通常情况下，用户想要获取能适用于所述目标虚拟对象的电子券信息，则在一种优选的方案中，服务器向客户端发送对应于目标订单可用的优惠券，以方便用户查询在选择该订单时，可以优惠多少等信息。
在本实施方式中，适用于所述目标订单的电子券，可以是指所述电子券可应用于购买所述目标订单中。具体的，一个电子券满足应用于所述目标对象的所有条件，才能称之为适用于所述目标虚拟对象的电子券。例如，一个电子券属性与所述订单中的虚拟对象的相关属性相匹配，可以是店铺维度的匹配、金额维度的匹配、品类维度的匹配、时间维度的匹配等，当电子券的属性都能匹配成功时，即为适用于所述目标虚拟对象的电子券。
步骤S64：在所述人机对话界面展示接收的所述电子券。
其中相关术语可以参见前述实施方式或场景示例对照解释，在此不再赘述。
在一个实施方式中，在所述人机对话界面中，还对应所述电子券展示所述电子券不 能适用于所述目标订单的原因。
在本实施方式中，所述人机对话界面还可以展示不适用于所述目标订单的电子券和其原因。具体的，例如，用户在模拟购买一个订单，订单中有对应的虚拟对象时，用户想知道他优惠券卡包中有多少优惠券是不可用的。用户输入“优惠券不可用”以查询针对所述目标订单的虚拟对象，有多少电子券不能使用。例如，用户选择目标订单的金额不满足优惠券活动金额；或者用户选择的目标订单对应的店铺，不满足该优惠券适用的店铺；或者，或者用户选择的目标订单对应的品类，不满足该优惠券适用的品类等。
在本实施方式中，所述不可用电子券可以展示在所述人机对话界面，并且用户可以通过手指在界面上滑动的方式以查看不同的不可用优惠券。
本实施方式中，相关术语可以参见前述实施方式或场景示例对照解释，此处不再复述。
本说明书实施方式还提供一种客户端。所述客户端可以包括：显示模块和处理模块。
所述显示模块用于提供人机对话界面。
所述处理模块用于在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
在本实施方式中，显示模块可以是显示器等用于输出展示信息，处理模块可以由软件实现，也可以由硬件上实现。本实施方式中的相关术语可以参见前述实施方式对照解释。
本说明书实施方式还提供一种电子设备。所述电子设备可以包括：显示器和处理器。
所述显示器用于提供人机对话界面。
所述处理器用于在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
在本实施方式中，所述处理器可以按任何适当的方式实现。例如，处理器可以采取例如微处理器或处理器以及存储可由该(微)处理器执行的计算机可读程序代码(例如 软件或固件)的计算机可读介质、逻辑门、开关、专用集成电路(Application Specific Integrated Circuit，ASIC)、可编程逻辑控制器和嵌入微控制器的形式等等。本申请并不作限定。
在本实施方式中，所述显示器可以是用于显示客户端的界面。具体的，例如，电脑显示器，手机屏幕等。可以是一种输入输出设备，将一定的电子文件数据通过特定的传输设备显示到屏幕上再反射到人眼的显示工具。
在本实施方式中的相关术语可以参见前述实施方式对照解释，此处不再复述。
本说明书实施方式还提供一种计算机存储介质，所述计算机存储介质中存储有计算机程序指令，所述计算机程序指令被执行时实现：提供人机对话界面；在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
在本实施方式中，所述计算机存储介质可以是用于保存信息的记忆设备。在数字系统中，能保存二进制数据的设备可以是存储介质；在集成电路中，一个没有实物形式的具有存储功能的电路也可以为存储介质，如RAM、FIFO等；在系统中，具有实物形式的存储设备也可以叫存储介质，如内存条、TF卡等。
在本实施方式中的相关术语可以参见前述实施方式或场景示例对照解释，此处不再复述。
请参阅图21。本说明书实施方式还提供一种人机交互方法，所述人机交互包括以下步骤。
步骤S70：显示虚拟对象选择界面；其中，所述虚拟对象选择界面包括至少一个虚拟对象供用户选择；
步骤S72：根据用户输入确定被选择的目标虚拟对象；
步骤S74：展示用户选择的所述目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束所述目标虚拟对象被获取时所需要的资源量。
在本实施方式中的相关术语可以参见前述实施方式或场景示例对照解释，此处不再复述。
请参阅图22。本说明书实施方式还提供一种人机交互方法，所述人机交互包括以下步骤。
步骤S80：显示订单选择界面；其中，所述订单选择界面包括至少一个订单供用户选择；
步骤S82：根据用户输入确定被选择的目标订单；
步骤S84：展示用户选择的所述目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束所述目标订单被支付时所需要的资源量。
在本实施方式中的相关术语可以参见前述实施方式或场景示例对照解释，此处不再复述。
说明书中的各个实施方式均采用递进的方式描述，各个实施方式之间相同相似的部分互相参见即可，每个实施方式重点说明的都是与其他实施方式的不同之处。
本说明书实施方式中提及的服务器，可以是具有一定运算处理能力的电子设备。其可以具有网络通信端子、处理器和存储器等。当然，上述服务器也可以是指运行于所述电子设备中的软体。上述服务器还可以为分布式服务器，可以是具有多个处理器、存储器、网络通信模块等协同运作的系统。
在20世纪90年代，对于一个技术的改进可以很明显地区分是硬件上的改进(例如，对二极管、晶体管、开关等电路结构的改进)还是软件上的改进(对于方法流程的改进)。然而，随着技术的发展，当今的很多方法流程的改进已经可以视为硬件电路结构的直接改进。设计人员几乎都通过将改进的方法流程编程到硬件电路中来得到相应的硬件电路结构。因此，不能说一个方法流程的改进就不能用硬件实体模块来实现。例如，可编程逻辑器件(Programmable Logic Device,PLD)(例如现场可编程门阵列(Field Programmable Gate Array，FPGA))就是这样一种集成电路，其逻辑功能由用户对器件编程来确定。由设计人员自行编程来把一个数字系统“集成”在一片PLD上，而不需要请芯片制造厂商来设计和制作专用的集成电路芯片。而且，如今，取代手工地制作集成电路芯片，这种编程也多半改用“逻辑编译器(logic compiler)”软件来实现，它与程序开发撰写时所用的软件编译器相类似，而要编译之前的原始代码也得用特定的编程语言来撰写，此称之为硬件描述语言(Hardware Description Language，HDL)，而HDL也并非仅有一种，而是有许多种，如ABEL(AdvancedBoolean Expression Language)、AHDL(Altera Hardware Description Language)、Confluence、CUPL(Cornell University  Programming Language)、HDCal、JHDL(Java Hardware Description Language)、Lava、Lola、MyHDL、PALASM、RHDL(Ruby Hardware Description Language)等，目前最普遍使用的是VHDL(Very-High-Speed Integrated Circuit Hardware Description Language)与Verilog2。本领域技术人员也应该清楚，只需要将方法流程用上述几种硬件描述语言稍作逻辑编程并编程到集成电路中，就可以很容易得到实现该逻辑方法流程的硬件电路。
本领域技术人员也知道，除了以纯计算机可读程序代码方式实现客户端、服务器以外，完全可以通过将方法步骤进行逻辑编程来使得客户端、服务器以逻辑门、开关、专用集成电路、可编程逻辑控制器和嵌入微控制器等的形式来实现相同功能。因此这种客户端、服务器可以被认为是一种硬件部件，而对其内包括的用于实现各种功能的装置也可以视为硬件部件内的结构。或者甚至，可以将用于实现各种功能的装置视为既可以是实现方法的软件模块又可以是硬件部件内的结构。
通过以上的实施方式的描述可知，本领域的技术人员可以清楚地了解到本说明书可借助软件加必需的通用硬件平台的方式来实现。基于这样的理解，本说明书的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来，该计算机软件产品可以存储在存储介质中，如ROM/RAM、磁碟、光盘等，包括若干指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)执行本说明书各个实施方式或者实施方式的某些部分所述的方法。
本说明书中的各个实施方式均采用递进的方式描述，各个实施方式之间相同相似的部分互相参见即可，每个实施方式重点说明的都是与其他实施方式的不同之处。尤其，针对服务器、用户客户端、计算机存储介质的实施方式来说，均可以参照前述方法的实施方式的介绍对照解释。
本说明书可以在由计算机执行的计算机可执行指令的一般上下文中描述，例如程序模块。一般地，程序模块包括执行特定任务或实现特定抽象数据类型的例程、程序、对象、组件、数据结构等等。也可以在分布式计算环境中实践本说明书，在这些分布式计算环境中，由通过通信网络而被连接的远程处理设备来执行任务。在分布式计算环境中，程序模块可以位于包括存储设备在内的本地和远程计算机存储介质中。
虽然通过实施方式描绘了本说明书，本领域普通技术人员知道，本说明书有许多变形和变化而不脱离本说明书的精神，希望所附的权利要求包括这些变形和变化而不脱离本说明书的精神。

Claims (23)

  1. 一种人机对话方法，其特征在于，包括：
    提供人机对话界面；
    在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；
    在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
  2. 根据权利要求1所述的方法，其特征在于，接收到用户的指定输入至少包括以下之一：
    接收到用户输入的文本信息中包括有指定短语；或者；
    接收到用户输入的语音信息中包括有指定声音；或者；
    接收到用户输入是在所述人机对话界面的指定操作。
  3. 根据权利要求1所述的方法，其特征在于，所述虚拟对象选择列表中的虚拟对象选自至少以下之一：所述用户的购物车中的虚拟对象、所述用户的未支付订单中的虚拟对象、所述用户已经完成支付的订单中的虚拟对象、所述用户最近浏览的虚拟对象、根据所述用户的偏好推荐的虚拟对象或者符合设定条件的虚拟对象。
  4. 根据权利要求1所述的方法，其特征在于，在所述人机对话界面展示用户选择的目标虚拟对象包括：
    接收用户输入，所述用户输入指向所述虚拟对象选择列表中的虚拟对象为所述目标虚拟对象；
    在所述人机对话界面展示所述目标虚拟对象。
  5. 根据权利要求1所述的方法，其特征在于，在所述人机对话界面展示与所述目标对象关联的电子券包括：
    向服务器发送电子券信息获取请求；所述电子券信息获取请求附带有所述目标虚拟对象和所述用户的身份信息；
    接收所述服务器反馈的电子券；其中，所述电子券是所述用户拥有电子券中能被适 用于所述目标虚拟对象的电子券；
    在所述人机对话界面展示接收的所述电子券。
  6. 根据权利要求1所述的方法，其特征在于，所述电子券的数量为二个以上；所述方法还包括：接收所述用户在所述人机对话界面对所述电子券的指定操作，以在所述人机对话界面切换显示电子券。
  7. 根据权利要求1所述的方法，其特征在于，与所述目标虚拟对象关联的电子券至少包括以下之一：所述目标虚拟对象独立适用的电子券；所述目标虚拟对象与其它虚拟对象共同适用的电子券；所述目标虚拟对象所在订单中，其它虚拟对象适用的电子券。
  8. 根据权利要求1所述的方法，其特征在于，所述电子券约束虚拟对象被获取时所需要的资源量包括：
    在所述虚拟资源对应的资源量符合所述电子券的指定条件的情况下，所述用户实际支付的实际资源量少于所述虚拟资源对应的资源量。
  9. 根据权利要求1所述的方法，其特征在于，在所述人机对话界面中，还对应所述电子券展示在所述电子券被使用的情况下，获取所述目标虚拟对象所需要的资源量。
  10. 根据权利要求1所述的方法，其特征在于，在所述人机对话界面中，还对应所述电子券展示所述电子券不能适用于所述目标虚拟对象的原因。
  11. 根据权利要求1所述的方法，其特征在于，在所述人机对话界面中，展示的所述目标虚拟对象关联的电子券至少包括：在所述目标虚拟对象被获取时所需要最小资源量对应的电子券或电子券组。
  12. 一种客户端，其特征在于，包括：显示模块和处理模块；
    所述显示模块用于提供人机对话界面；
    所述处理模块用于在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展 示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
  13. 一种电子设备，其特征在于，包括：显示器和处理器；
    所述显示器用于提供人机对话界面；
    所述处理器用于在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
  14. 一种计算机存储介质，其特征在于，所述计算机存储介质中存储有计算机程序指令，所述计算机程序指令被执行时实现：
    提供人机对话界面；
    在接收到用户的指定输入的情况下，显示虚拟对象选择列表；其中，所述虚拟对象选择列表提供至少一个虚拟对象供用户选择；
    在所述人机对话界面展示用户选择的目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束虚拟对象被获取时所需要的资源量。
  15. 一种人机对话方法，其特征在于，包括：
    提供人机对话界面；
    在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；
    在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
  16. 根据权利要求15所述的方法，其特征在于，在所述人机对话界面展示用户选择的目标订单包括：
    接收用户输入，所述用户输入指向所述订单选择列表中的订单为所述目标订单；
    在所述人机对话界面展示所述目标订单。
  17. 根据权利要求15所述的方法，其特征在于，在所述人机对话界面展示与所述目标订单关联的电子券包括：
    向服务器发送电子券信息获取请求；所述电子券信息获取请求附带有所述目标订单的虚拟对象和所述用户的身份信息；
    接收所述服务器反馈的电子券；其中，所述电子券是所述用户拥有电子券中能被适用于所述订单的电子券；
    在所述人机对话界面展示接收的所述电子券。
  18. 根据权利要求15所述的方法，其特征在于，在所述人机对话界面中，还对应所述电子券展示所述电子券不能适用于所述目标订单的原因。
  19. 一种客户端，其特征在于，包括：显示模块和处理模块；
    所述显示模块用于提供人机对话界面；
    所述处理模块用于在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
  20. 一种电子设备，其特征在于，包括：显示器和处理器；
    所述显示器用于提供人机对话界面；
    所述处理器用于在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
  21. 一种计算机存储介质，其特征在于，所述计算机存储介质中存储有计算机程序指令，所述计算机程序指令被执行时实现：
    提供人机对话界面；
    在接收到用户的指定输入的情况下，显示订单选择列表；其中，所述订单选择列表提供至少一个订单供用户选择；所述订单包括至少一个虚拟对象；
    在所述人机对话界面展示用户选择的目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束订单被支付时所需要的资源量。
  22. 一种人机交互方法，其特征在于，包括：
    显示虚拟对象选择界面；其中，所述虚拟对象选择界面包括至少一个虚拟对象供用户选择；
    根据用户输入确定被选择的目标虚拟对象；
    展示用户选择的所述目标虚拟对象和与所述目标虚拟对象关联的电子券；其中，所述电子券用于约束所述目标虚拟对象被获取时所需要的资源量。
  23. 一种人机交互方法，其特征在于，包括：
    显示订单选择界面；其中，所述订单选择界面包括至少一个订单供用户选择；
    根据用户输入确定被选择的目标订单；
    展示用户选择的所述目标订单和与所述目标订单关联的电子券；其中，所述电子券用于约束所述目标订单被支付时所需要的资源量。
PCT/CN2018/113338 2017-11-09 2018-11-01 人机对话方法、交互方法、客户端、电子设备及存储介质 WO2019091325A1 (zh)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201711097595.7A CN110019707A (zh) 2017-11-09 2017-11-09 人机对话方法、交互方法、客户端、电子设备及存储介质
CN201711097595.7 2017-11-09

Publications (1)

Publication Number Publication Date
WO2019091325A1 true WO2019091325A1 (zh) 2019-05-16

Family

ID=66438169

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CN2018/113338 WO2019091325A1 (zh) 2017-11-09 2018-11-01 人机对话方法、交互方法、客户端、电子设备及存储介质

Country Status (3)

Country Link
CN (1) CN110019707A (zh)
TW (1) TW201923676A (zh)
WO (1) WO2019091325A1 (zh)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111626765B (zh) * 2020-04-22 2023-07-25 拉扎斯网络科技（上海）有限公司 资源配置方法及装置、存储介质、计算机设备
CN111580967A (zh) * 2020-05-07 2020-08-25 拉扎斯网络科技（上海）有限公司 一种虚拟资源分配方法、装置、服务器、终端及存储介质
CN111754310A (zh) * 2020-06-30 2020-10-09 北京来也网络科技有限公司 结合rpa及ai的网络购物方法、装置、设备及介质
CN112785348A (zh) * 2021-02-09 2021-05-11 上海哔哩哔哩科技有限公司 一种信息分享方法及装置
CN113435960A (zh) * 2021-06-04 2021-09-24 北京沃东天骏信息技术有限公司 虚拟物品显示方法、装置、电子设备和计算机可读介质
CN114139049A (zh) * 2021-11-19 2022-03-04 北京三快在线科技有限公司 资源推荐方法和装置

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7653693B2 (en) * 2003-09-05 2010-01-26 Aol Llc Method and system for capturing instant messages
CN103858451A (zh) * 2011-10-11 2014-06-11 可可株式会社 即时通讯服务提供方法及系统
CN106022812A (zh) * 2015-11-06 2016-10-12 刘翔英 一种优惠券的电子化发行、使用与交易方法

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20140279050A1 (en) * 2008-05-21 2014-09-18 The Delfin Project, Inc. Dynamic chatbot
CN105426436B (zh) * 2015-11-05 2019-10-15 百度在线网络技术（北京）有限公司 基于人工智能机器人的信息提供方法和装置
CN107180371B (zh) * 2016-03-11 2022-01-07 北京京东尚科信息技术有限公司 使用优惠券购买商品的方法、系统和计算机可读存储介质

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7653693B2 (en) * 2003-09-05 2010-01-26 Aol Llc Method and system for capturing instant messages
CN103858451A (zh) * 2011-10-11 2014-06-11 可可株式会社 即时通讯服务提供方法及系统
CN106022812A (zh) * 2015-11-06 2016-10-12 刘翔英 一种优惠券的电子化发行、使用与交易方法

Also Published As

Publication number Publication date
CN110019707A (zh) 2019-07-16
TW201923676A (zh) 2019-06-16

Similar Documents

Publication Publication Date Title
WO2019091325A1 (zh) 人机对话方法、交互方法、客户端、电子设备及存储介质
US20200358749A1 (en) System and method for providing multiple application programming interfaces for a browser to manage payments from a payment service
CN106164822B (zh) 保存通信会话的状态的方法、系统和机器可读介质
CN111279336A (zh) 通过浏览器应用程序编程接口提供加密货币支付
WO2015135353A1 (zh) 搜索方法、系统和装置
US20140013202A1 (en) Web page display system
US20170116658A1 (en) Objective Function Based Engine To Create Smart Product Groupings
JP2009104607A (ja) ウェブサイトの運営方法及びオンラインシステム
CA2857909C (en) Virtual bundles
US11615439B2 (en) Method and apparatus for clustering platform sessions and user accounts associated with the platform sessions
US20230274280A1 (en) Dynamically populated user interface feature
JP6050922B1 (ja) 携帯端末査定装置及び携帯端末査定方法
CN110391972A (zh) 一种业务执行系统、方法及装置
US20210174428A1 (en) System and method for providing multple application programming interfaces for a browser to manage payments from a payment service
JP2018185681A (ja) ポイント還元装置、ポイント還元方法およびポイント還元プログラム
KR20210068822A (ko) 상품 가격 예측 서버 및 그것의 동작방법
KR20190079582A (ko) 선물 추천 서비스 방법 및 이를 실행하기 위한 선물 추천 서버
US10699325B2 (en) Web service method
US10380669B2 (en) Product browsing system and method
JP2002269423A (ja) ポイント変換サービスシステム
CN111222934B (zh) 信息发布方法、装置及计算机系统
JP7491904B2 (ja) 情報処理装置、情報処理方法及びプログラム
TWM447553U (zh) 互動式購物裝置
WO2014201062A2 (en) Online selling mechanism creation
JP7122286B2 (ja) 決定装置、決定方法及び決定プログラム

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 18876079

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 18876079

Country of ref document: EP

Kind code of ref document: A1