WO2019056495A1 - Procédé et dispositif d'attribution de tâches de distribution de police d'assurance, appareil informatique et support de stockage - Google Patents

Procédé et dispositif d'attribution de tâches de distribution de police d'assurance, appareil informatique et support de stockage Download PDF

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Publication number
WO2019056495A1
WO2019056495A1 PCT/CN2017/108467 CN2017108467W WO2019056495A1 WO 2019056495 A1 WO2019056495 A1 WO 2019056495A1 CN 2017108467 W CN2017108467 W CN 2017108467W WO 2019056495 A1 WO2019056495 A1 WO 2019056495A1
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delivery
task
policy
distribution
score
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PCT/CN2017/108467
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English (en)
Chinese (zh)
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罗洁
王航
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平安科技（深圳）有限公司
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08—Insurance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06316—Sequencing of tasks or work

Definitions

  • the present application relates to the field of data processing technologies, and in particular, to a policy delivery task assignment method, apparatus, computer device, and storage medium.
  • the traditional policy mailing task is to manually distribute the policy distribution task by the personnel of the policy issuing institution, and distribute the policy to be mailed to each courier company, so that the distribution efficiency of the policy delivery task is low.
  • a policy delivery task assignment method In accordance with various embodiments provided herein, a policy delivery task assignment method, apparatus, computer device, and storage medium are provided.
  • a method for assigning a policy distribution task comprising:
  • the automatic allocation request is generated when the terminal detects that the automatic allocation button in the delivery task allocation page is clicked;
  • the created policy distribution tasks are assigned to each courier company according to the obtained distribution task assignment ratio.
  • a policy distribution task distribution device comprising:
  • an allocation instruction receiving module configured to receive an automatic allocation request sent by the terminal registered by the task assigning personnel account; the automatic allocation request is generated when the terminal detects that the automatic allocation button in the delivery task allocation page is clicked;
  • a policy query module configured to query a policy according to a policy query condition in the automatic allocation request
  • a distribution task creation module configured to create a policy delivery task according to the inquired policy batch
  • a distribution ratio obtaining module configured to acquire a distribution task allocation ratio that matches the policy billing institution identifier in the policy query condition
  • the distribution task assignment module is configured to distribute the created policy delivery tasks to each courier company according to the obtained distribution task assignment ratio.
  • a computer apparatus comprising a memory and a processor, wherein the memory stores instructions that, when executed by the processor, cause the processor to perform the steps of: computer executable instructions computer executable instructions
  • the automatic allocation request is generated when the terminal detects that the automatic allocation button in the delivery task allocation page is clicked;
  • the created policy distribution tasks are assigned to each courier company according to the obtained distribution task assignment ratio.
  • One or more storage media storing computer executable instructions that, when executed by one or more processors, cause the one or more processors to perform the following steps:
  • the automatic allocation request is generated when the terminal detects that the automatic allocation button in the delivery task allocation page is clicked;
  • the created policy distribution tasks are assigned to each courier company according to the obtained distribution task assignment ratio.
  • 1 is an application environment diagram of a method for assigning a policy distribution task in an embodiment
  • FIG. 2 is a schematic flow chart of a method for assigning a policy distribution task in an embodiment
  • FIG. 3 is a flow chart showing the steps of determining a policy fee in an embodiment
  • FIG. 4 is a flow chart showing the steps of querying a distributed policy distribution task in one embodiment
  • FIG. 5 is a schematic flowchart of a step of adjusting a distribution ratio of a distribution task in an embodiment
  • FIG. 6 is a structural block diagram of a policy distribution task allocation device in an embodiment
  • FIG. 7 is a structural block diagram of a policy distribution task allocation device in another embodiment
  • Figure 8 is a block diagram showing the structure of a policy distribution task distribution device in still another embodiment
  • FIG. 9 is a structural block diagram of a policy distribution task allocation device in still another embodiment.
  • Figure 10 is a block diagram showing the structure of a server in a policy distribution task distribution system in an embodiment.
  • FIG. 1 is an application environment diagram of a policy distribution task allocation method in an embodiment.
  • the policy distribution task assignment method is applied to a policy delivery task distribution system.
  • the policy delivery task distribution system includes a terminal 110 and a server 120, wherein the terminal 110 is connected to the server 120 via a network.
  • the terminal 110 may be a fixed terminal or a mobile terminal, and the fixed terminal may specifically be at least one of a printer, a scanner, and a monitor, and the mobile terminal may specifically be at least one of a tablet computer, a smart phone, a personal data assistant, and a digital camera. .
  • a method for assigning a policy distribution task is provided.
  • the method is applied to the server 120 in FIG. 1 for example.
  • the method specifically includes the following content:
  • S202 Receive an automatic allocation request sent by a terminal that is logged in by the task assigning personnel account.
  • the automatic allocation request is generated when the terminal detects that the automatic allocation button in the delivery task allocation page is clicked.
  • the terminal 110 generates an allocation page access request according to the logged-in task assignment personnel account, and sends the generated allocation page access request to the server 120.
  • the server 120 queries the delivery task allocation page data according to the allocation page access request, and sends the queried delivery task allocation page data to the terminal 110.
  • the terminal 110 displays the distribution task according to the distribution task allocation page data. Match the page.
  • the terminal 110 generates an automatic allocation request upon detecting that the automatic assignment button in the delivery task assignment page is clicked.
  • the terminal 110 generates an allocation page access request according to the registered task allocation personnel account, and sends the generated allocation page access request to the server 120, including: each policy issuing institution has a task assignment for assigning the policy delivery task. Personnel and task assigners are each assigned a corresponding task assignment personnel account.
  • the task assigning person inputs the task assigning personnel account in the terminal 110 and clicks the login button. Upon detecting that the login button is clicked, the terminal 110 acquires the input task assignment personnel account, generates an allocation page access request according to the acquired task assignment personnel account, and transmits the generated distribution page access request to the server 120.
  • the server 120 queries the delivery task allocation page data according to the allocation page access request, and sends the queried delivery task allocation page data to the terminal 110, including: the server 120 extracts the page access after receiving the allocation page access request.
  • the task in the request assigns a personnel account, and verifies the access authority of the extracted task assignment personnel account.
  • the delivery task assignment page data is queried, and the queried delivery task assignment page data is sent to the terminal 110 registered with the task assignment personnel account.
  • the terminal 110 displays the distribution task allocation page according to the distribution task allocation page data, including: the terminal 110 logged in with the task assignment personnel account receives the distribution task allocation page data returned by the server 120, and allocates the page according to the delivery task.
  • the data shows the distribution task assignment page, and the input box of the automatic assignment button and the policy query condition is set in the delivery task assignment page.
  • the task assigning person can input the policy query condition for querying the policy in the input box of the policy query condition through the input setting of the terminal 110, and click the automatic assign button.
  • the terminal 110 generates an automatic allocation request when detecting that the automatic assignment button in the delivery task assignment page is clicked, including: the terminal 110 logged in with the task assignment personnel account detects the automatic assignment in the delivery task assignment page.
  • the button is clicked, the policy query condition input in the distribution task allocation page is obtained, and an automatic allocation request is generated according to the obtained policy query condition.
  • the terminal 110 transmits the generated automatic allocation request to the server 120.
  • Server 120 receives the task An automatic allocation request sent by the terminal 110 to which the personnel account is registered is assigned.
  • the server 120 after receiving the automatic allocation request sent by the terminal 110, parses the automatic allocation request, and extracts the policy query condition in the automatic allocation request by parsing. After the extracted policy query condition, the server 120 queries the policy stored in the database for the policy that meets the extracted policy query condition.
  • the policy query conditions may specifically include the policy of the policy issuing institution, the date of the policy billing, the type of insurance, the amount of insurance, and the like.
  • the server 120 queries the policy, for each policy, the billing agency address, shipping address, and policyholder name in the policy are extracted.
  • the server 120 creates a policy delivery task corresponding to the policy according to the extracted billing institution address, the delivery address, and the name of the policyholder, thereby realizing the batch creation of the policy delivery task.
  • the database of the server 120 stores a distribution task allocation ratio that matches each policy billing institution identifier, and the distribution task allocation ratio includes a distribution task allocation ratio corresponding to each of the courier company identifiers.
  • the server 120 obtains the policy billing institution identifier from the policy query condition, and queries the distribution task assignment ratio in the database to query the distribution task allocation ratio that matches the obtained policy billing institution identifier.
  • the server 120 allocates the created policy delivery task according to the obtained distribution task assignment ratio according to the distribution task assignment ratio corresponding to each delivery company identifier in the distribution task assignment ratio, so as to allocate the created policy distribution task. To each courier company.
  • the server 120 sends the policy delivery task assigned to each courier company identification to the terminal logged in with the courier company account to complete the assignment of the policy delivery task.
  • the server 120 creates 100 policy delivery tasks, and the distribution task distribution ratio Including A delivery company corresponding distribution task distribution ratio of 20%, B delivery company's distribution task allocation ratio of 50% and C express company's distribution task allocation ratio of 30%, server 120 will be created according to the distribution task allocation ratio 20 policy delivery tasks in 100 policy delivery tasks are assigned to A courier company, 50 policy delivery tasks are assigned to B courier companies, and 30 policy delivery tasks are assigned to C courier companies.
  • the policy when receiving the automatic allocation request sent by the terminal registered by the task assigning personnel account, the policy is queried according to the policy query condition in the automatic allocation request, according to the policy batch obtained by the query. Create a policy delivery task. After the policy delivery task is created, the distribution task assignment ratio matching the policy billing institution identifier in the policy query condition is obtained, and the created distribution task is distributed to each courier company according to the obtained distribution task assignment ratio.
  • the policy is queried according to the automatic allocation request, the policy delivery task is created according to the automatically queried policy, and the created policy delivery task is automatically allocated according to the distribution ratio corresponding to each courier company identification, thereby reducing the manual assignment of the distribution task.
  • the operation improves the distribution efficiency and distribution accuracy of the policy delivery task.
  • the policy delivery task assignment method specifically includes the step of determining a policy fee, and the step specifically includes the following:
  • the server 120 when creating a policy delivery task, the server 120 adds an assignment status to the created policy delivery task and sets the assigned status of the created policy delivery task to the status to be assigned. After assigning the created policy delivery task to each courier company, the server 120 modifies the assigned status of the created policy delivery task from the to-be-assigned state to the assigned completion state. The server 120 extracts a policy delivery task whose assignment status is the assignment completion status according to the assigned status of the created policy delivery task.
  • the server 120 parses the extracted policy delivery task, and analyzes the billing agency address and the delivery address of the policy delivery task employee.
  • the server 120 database stores the calculation method of the delivery fee, and the delivery fee can be calculated according to the departure address and the destination address.
  • the server 120 uses the obtained delivery institution address as the departure address, and obtains the delivery address as the destination address, and determines the delivery fee of the extracted policy delivery task according to the calculation method of the delivery fee.
  • the calculation method of the distribution fee stored in the database of the server 120 is the administrative area calculation mode.
  • the server 120 determines the departure administrative area according to the obtained delivery institution address, determines the destination administrative area according to the obtained delivery address, and queries the database for the delivery fee from the departure administrative area to the destination administrative area.
  • the database stores the distribution costs corresponding to the distribution between the administrative districts.
  • S406 specifically includes the steps of: respectively, locating a distribution start point and a delivery end point on the electronic map according to the obtained billing institution address and the delivery address; and calculating the delivery according to the distribution start point and the delivery end point located on the electronic map. Distance; determining the delivery cost of the extracted policy delivery task based on the calculated delivery distance.
  • the server 120 locates the distribution starting point on the electronic map according to the obtained delivery institution address, locates the delivery terminal on the electronic map according to the obtained delivery address, and calculates the positioned distribution starting point and the delivery terminal through the electronic map.
  • the delivery distance between the two is obtained by multiplying the delivery distance by the delivery cost per unit distance to obtain the delivery cost of the policy delivery task.
  • the total cost is distributed according to the delivery cost of the extracted policy delivery task.
  • the server 120 collects the distribution cost corresponding to each courier company according to the policy distribution task assigned to each courier company, according to the statistical distribution fee corresponding to each courier company. Plus the total cost of distribution.
  • the delivery cost of the policy delivery task can be directly calculated according to the billing agency address and the delivery address in the policy delivery task, thereby avoiding the re-finding of the policy delivery task, and manually calculating the delivery cost according to the found policy delivery task, thereby improving The calculation efficiency of the distribution fee.
  • the method further includes querying the assigned policy.
  • the step of sending a task specifically includes the following:
  • S402. Receive a task acquisition request sent by a terminal that is logged in by a courier company employee account.
  • the courier company employee can log in to the delivery task assignment page by entering the courier company employee account in the terminal 110, and the task acquisition button is set in the delivery task assignment page.
  • the terminal 110 obtains the input courier company employee account, queries the courier company ID corresponding to the input cross-company company employee account, generates a task acquisition request according to the inquired courier company ID, and acquires the task.
  • the request is sent to the server 120.
  • the server 120 parses the task acquisition request, and parses the delivery company identifier in the extraction task acquisition request.
  • the server 120 stores the policy delivery tasks assigned to the courier company as the assigned policy delivery tasks, respectively, corresponding to the courier company identifications of the respective courier companies. After extracting the courier company identification from the task acquisition request, the server 120 queries the assigned policy delivery task corresponding to the extracted courier company identification.
  • the queried assigned policy delivery task is sent to the terminal 110 registered with the courier company employee account.
  • the courier company employee can print the policy and courier ticket in the assigned policy delivery task through the terminal 110.
  • the employee of the courier company can obtain the assigned policy delivery task by logging in the courier company employee account in the terminal, simplifying the operation steps of obtaining the assigned policy delivery task, and improving the acquisition efficiency of the assigned policy delivery task.
  • the policy delivery task assignment method further includes the step of adjusting a distribution task allocation ratio, and the step specifically includes the following content:
  • each courier company feeds back the delivery information of the policy delivery task to the policy.
  • the task assigning personnel of the policy issuing institution uploads the task completion information corresponding to each policy delivery task to the server 120 through the delivery task allocation page in the terminal 110.
  • the delivery information includes delivery time information, arrival location information, courier information, and the like.
  • the courier company employee enters the courier company employee account in the terminal 110 to log in to the delivery task assignment page, and enters the task completion information for each policy delivery task in the delivery task assignment page.
  • the terminal 110 transmits the task completion information of each policy delivery task to the server 120.
  • the server 120 acquires the task completion information corresponding to the policy delivery task corresponding to each courier company ID uploaded by the terminal 110.
  • the distribution score corresponding to each policy delivery task is counted according to the obtained task completion information.
  • the order length is the length of time from the creation time of the policy delivery task and the order time of the policy delivery task; the delivery time is the length of the delivery start time of the policy delivery task to the customer time; the customer rating is The evaluation score after the customer signs.
  • the server 120 extracts the order duration, the delivery duration, and the customer score in the task completion information, and performs weighting calculation according to the received order duration, delivery duration, and customer score corresponding to each policy delivery task, and obtains each policy by statistics.
  • S506 Calculate a delivery score corresponding to each express company identifier according to the statistical distribution score.
  • the server 120 after collecting the distribution scores corresponding to the policy delivery tasks, classifies the policy delivery tasks according to the courier company identification corresponding to each policy delivery task, and obtains the policy delivery tasks corresponding to the respective courier company identifiers after classification. .
  • the server 120 acquires the delivery score corresponding to the policy delivery task corresponding to each courier company identification, and calculates the delivery score corresponding to each courier company identification.
  • the server 120 obtains the delivery score corresponding to the policy delivery task corresponding to each courier company identification, adds the delivery scores corresponding to the policy delivery tasks corresponding to the same courier company identification to obtain the delivery score, and counts the policies.
  • the number of tasks for the delivery task, the distribution score is divided by the number of tasks counted to obtain the delivery score corresponding to the courier company identification.
  • S508 Adjust the distribution ratio of the delivery tasks corresponding to each express company identifier according to the calculated delivery score.
  • the server 120 calculates the delivery scores of the express company identifiers
  • the number of the express company identifiers is counted, and the delivery scores of the express company logos are added to obtain the total score of the express company, and the total score of the express company is divided by the express delivery.
  • the number of company logos the average rating of the courier company.
  • the server 120 compares the delivery score corresponding to each express company logo with the average score of the express company, and increases the distribution ratio of the delivery task corresponding to the delivery company identifier corresponding to the delivery score of the express company average score, which is lower than the average of the express delivery company.
  • the distribution task assignment ratio corresponding to the courier company logo corresponding to the score of the rating is lowered. Among them, the distribution ratio of the delivery tasks in the identification of each courier company is equal to the distribution ratio of the delivery tasks that are lowered.
  • the task completion information of each policy delivery task is obtained, the delivery score of each express company logo is calculated according to the task completion information, the distribution task assignment ratio is adjusted according to the delivery score of each express company logo, and the delivery company identifier with high delivery score is determined.
  • the corresponding distribution task assignment ratio is increased, so that more policy delivery tasks are assigned to the delivery company with high delivery score, thereby improving the distribution efficiency of the policy delivery task as a whole.
  • S504 specifically includes: extracting the order duration, the delivery duration, and the customer score from the acquired task completion information; and querying the weight values corresponding to the extracted order duration, the delivery duration, and the customer score; The weighted value of the query is weighted to obtain the delivery score corresponding to each policy delivery task for the received order duration, delivery duration, and customer score.
  • the server 120 parses each task completion information, and extracts the order duration, the delivery duration, and the customer score from the task completion information; the server separately queries the database for the order duration. Corresponding weight value, weight value corresponding to the delivery duration, and weight value corresponding to the customer score; multiplying the extracted duration by the weight corresponding to the order duration to obtain the product corresponding to the order duration, multiplying the extracted delivery duration by the delivery.
  • the weight corresponding to the duration is the product corresponding to the delivery duration
  • the extracted customer score is multiplied by the weight corresponding to the customer score to obtain the product corresponding to the customer score, and the product corresponding to the order duration, the product corresponding to the order duration, and the customer score are corresponding.
  • the product of the sum is added to obtain the delivery score corresponding to the policy delivery task corresponding to the task completion information.
  • the order taking time, the delivery duration, and the customer evaluation in the task completion information are extracted. According to the weight of the order, the delivery time and the weight of the customer score, the distribution score corresponding to the policy delivery task can be calculated, and the accuracy of the calculated delivery score can be improved.
  • a policy delivery task distribution device 600 is provided.
  • the device specifically includes the following: an allocation instruction receiving module 602, a policy query module 604, a delivery task creation module 606, and an allocation ratio acquisition module. 608 and a distribution task assignment module 610.
  • the allocation instruction receiving module 602 is configured to receive an automatic allocation request sent by the terminal registered by the task assigning personnel account; the automatic allocation request is generated when the terminal detects that the automatic allocation button in the delivery task allocation page is clicked.
  • the policy query module 604 is configured to query the policy according to the policy query condition in the automatic allocation request.
  • the delivery task creation module 606 is configured to create a policy delivery task according to the inquired policy.
  • the distribution ratio obtaining module 608 is configured to obtain a distribution task allocation ratio that matches the policy billing institution identifier in the policy query condition.
  • the distribution task assignment module 610 is configured to allocate the created policy delivery task to each courier company according to the obtained distribution task assignment ratio.
  • the policy when receiving the automatic allocation request sent by the terminal registered by the task assigning personnel account, the policy is queried according to the policy query condition in the automatic allocation request, according to the policy batch obtained by the query. Create a policy delivery task. After the policy delivery task is created, the distribution task assignment ratio matching the policy billing institution identifier in the policy query condition is obtained, and the created distribution task is distributed to each courier company according to the obtained distribution task assignment ratio.
  • the policy Upon receiving the automatic allocation request, the policy is queried according to the automatic allocation request, the policy delivery task is created according to the automatically queried policy, and the created policy delivery task is automatically assigned according to the distribution ratio corresponding to each courier company identification, and the policy delivery task is assigned to each
  • the courier company reduces the manual allocation of distribution tasks and improves the distribution efficiency and distribution accuracy of policy delivery tasks.
  • the policy delivery task distribution device 600 specifically includes the following: a delivery task extraction module 612, an address acquisition module 614, and a task fee determination module 616.
  • the delivery task extraction module 612 is configured to extract the assigned policy delivery task from the created policy delivery task.
  • the address obtaining module 614 is configured to obtain the billing institution address and the delivery address in the extracted policy delivery task.
  • the task cost determining module 616 is configured to determine, according to the obtained billing institution address and the delivery address, a delivery fee of the extracted policy delivery task, and distribute the total cost according to the delivery cost of the extracted policy delivery task.
  • the task fee determining module 616 is further configured to locate a distribution start point and a delivery end point on the electronic map according to the obtained billing institution address and the delivery address respectively; and calculate the delivery according to the distribution start point and the delivery end point located on the electronic map. Distance; determining the delivery cost of the extracted policy delivery task based on the calculated delivery distance.
  • the delivery cost of the policy delivery task can be directly calculated, and the re-calling is avoided, and the policy delivery task re-calculates the policy delivery task, thereby improving the calculation of the delivery cost. effectiveness.
  • the policy delivery task distribution device 600 specifically includes the following: an acquisition request receiving module 618 , a company identification extraction module 620 , a delivery task query module 622 , and a delivery task return module 624 .
  • the obtaining request receiving module 618 is configured to receive a task obtaining request sent by the terminal registered by the courier company employee account.
  • the company identification extraction module 620 is configured to extract the courier company identifier in the task acquisition request.
  • the delivery task query module 622 is configured to query the assigned policy delivery task corresponding to the extracted courier company identifier.
  • the delivery task returning module 624 is configured to return the queried assigned policy delivery task to the terminal registered with the courier company employee account.
  • the employee of the courier company can obtain the assigned policy delivery task by logging in the courier company employee account in the terminal, simplifying the operation steps of obtaining the assigned policy delivery task, and improving the acquisition efficiency of the assigned policy delivery task.
  • the policy delivery task distribution device 600 specifically includes the following information: a completion information acquisition module 626 , a delivery score statistics module 628 , a delivery score calculation module 630 , and a distribution ratio adjustment module 632 .
  • the completion information obtaining module 626 is configured to obtain task completion information corresponding to each policy delivery task.
  • the delivery score statistic module 628 is configured to collect the delivery score corresponding to each policy delivery task according to the obtained task completion information.
  • the delivery score calculation module 630 calculates a delivery score corresponding to each express company identifier according to the statistical distribution score.
  • the distribution ratio adjustment module 632 adjusts the distribution ratio of the delivery tasks corresponding to each express company identifier according to the calculated delivery score.
  • the delivery score statistic module 628 is further configured to extract the order duration, the delivery duration, and the customer score from the acquired task completion information; and query the corresponding weights of the received order duration, the delivery duration, and the customer score. The value is obtained according to the weight value of the query, and the extracted delivery time, delivery time, and customer score are weighted to obtain the delivery score corresponding to each policy delivery task.
  • the task completion information of each policy delivery task is obtained, the delivery score of each express company logo is calculated according to the task completion information, the distribution task assignment ratio is adjusted according to the delivery score of each express company logo, and the delivery company identifier with high delivery score is determined.
  • the corresponding distribution task assignment ratio is increased, so that more policy delivery tasks are assigned to the delivery company with high delivery score, thereby improving the distribution efficiency of the policy delivery task as a whole.
  • the various modules in the policy delivery task assignment device described above may be implemented in whole or in part by software, hardware, and combinations thereof.
  • the network interface may be an Ethernet or a wireless network card.
  • Each of the above modules may be embedded in a hardware form or independent of a processor in the server, or may be stored in a memory of the server in a software form, so that the processor calls to perform operations corresponding to the above modules.
  • the processor can be a central processing unit (CPU), a microprocessor, a microcontroller, or the like.
  • FIG. 10 is a schematic diagram showing the internal structure of the server 120 in the policy distribution task distribution system of FIG. 1 in an embodiment.
  • the server 120 includes a processor, a non-volatile storage medium, a memory, and a network interface connected by a system bus.
  • the processor of server 120 is used to provide calculations And control capabilities support the operation of the entire server 120
  • the memory is used to store data, code instructions, etc.
  • the network interface is used for network communication with the terminal 110.
  • At least one computer executable instruction stored on the memory is executable by the processor to implement the policy delivery task assignment method for the server 120 provided in the embodiment of the present application.
  • the memory may include a non-volatile storage medium such as a magnetic disk, an optical disk, or a read-only memory (ROM).
  • a non-volatile storage medium such as a magnetic disk, an optical disk, or a read-only memory (ROM).
  • the memory includes a non-volatile storage medium and an internal memory; the non-volatile storage medium stores an operating system, a database, and computer-executable instructions, the database stores the policy and each policy-issuing institution identifier respectively A matching delivery task allocation ratio, the computer executable instructions executable by the processor to implement the policy delivery task assignment method described above; the internal memory provides cached operation for operating systems and computer executable instructions in the non-volatile storage medium surroundings.
  • FIG. 10 is only a schematic diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation on the server to which the solution of the present application is applied.
  • the specific server may include a ratio. More or fewer components are shown in Figure 10, or some components are combined, or have different component arrangements.
  • the embodiment of the present application provides a computer device, which includes a series of computer executable instructions stored in a memory, and when the computer executable instructions are executed by the processor, the policy delivery provided by the embodiments of the present application may be implemented. Task assignment method. In some embodiments, the particular operations are implemented based on the various portions of the computer executable instructions.
  • a computer device includes a memory, a processor, and computer executable instructions stored on the memory and executable on the processor, the processor implementing the following steps when executing the computer executable instructions : receiving an automatic allocation request sent by the terminal registered by the task assigning personnel account; the automatic allocation request is generated when the terminal detects that the automatic allocation button in the delivery task allocation page is clicked; and querying the policy according to the policy query condition in the automatic allocation request; The policy delivery task is created in batch according to the inquired policy; the distribution assignment ratio matching the policy billing institution identifier in the policy query condition is obtained; and the created policy distribution task is distributed to each courier company according to the obtained distribution task assignment ratio.
  • the processor implements the following steps when executing the computer executable instructions: Extracting the assigned policy delivery task from the created policy delivery task; obtaining the issued institution address and delivery address in the extracted policy delivery task; determining the extracted policy delivery task according to the obtained billing institution address and delivery address The delivery cost; the total cost of the distribution is calculated based on the delivery cost of the extracted policy delivery task.
  • determining the delivery cost of the extracted policy delivery task according to the obtained billing institution address and the delivery address including: respectively, locating the distribution starting point on the electronic map according to the obtained billing institution address and the delivery address respectively. And the delivery end point; calculating the delivery distance according to the distribution starting point and the delivery end point located on the electronic map; determining the delivery cost of the extracted policy delivery task according to the calculated delivery distance.
  • the processor executes the computer executable instruction, the following steps are implemented: receiving the terminal registered by the courier company employee account to send The task acquisition request; extracting the courier company identification in the request acquisition request; querying the assigned policy delivery task corresponding to the extracted courier company identification; returning the queried assigned policy delivery task to the terminal registered with the courier company employee account .
  • the processor executes the computer executable instructions, the following steps are performed: acquiring task completion information corresponding to each policy delivery task; and collecting, according to the obtained task completion information, a delivery score corresponding to each policy delivery task; The delivery scores obtained are calculated, and the distribution score corresponding to each express company logo is calculated; and the distribution task distribution ratio corresponding to each express company logo is adjusted according to the calculated delivery score.
  • the delivery score corresponding to each policy delivery task is calculated according to the obtained task completion information, including: extracting the order duration, the delivery duration, and the customer score from the acquired task completion information; querying the extracted order The weight value corresponding to the duration, the delivery duration, and the customer score; the weighted operation is performed on the extracted order duration, the delivery duration, and the customer score according to the weight value of the query, and the delivery score corresponding to each policy delivery task is obtained.
  • the whole policy distribution task allocation process when receiving the automatic allocation request sent by the terminal registered by the task assigning personnel account, according to the policy query in the automatic allocation request Conditional query policy, create a policy delivery task in batch according to the inquired policy. After the policy delivery task is created, the distribution task assignment ratio matching the policy billing institution identifier in the policy query condition is obtained, and the created distribution task is distributed to each courier company according to the obtained distribution task assignment ratio.
  • the policy Upon receiving the automatic allocation request, the policy is queried according to the automatic allocation request, the policy delivery task is created according to the automatically queried policy, and the created policy delivery task is automatically assigned according to the distribution ratio corresponding to each courier company identification, and the policy delivery task is assigned to each
  • the courier company reduces the manual allocation of distribution tasks and improves the distribution efficiency and distribution accuracy of policy delivery tasks.
  • One or more storage media storing computer executable instructions that, when executed by one or more processors, cause the one or more processors to perform the steps of: receiving a login with a task assignment personnel account
  • the distribution task obtaining the distribution task allocation ratio matching the policy billing institution identifier in the policy query condition; assigning the created policy distribution task to each courier company according to the obtained distribution task allocation ratio.
  • the processor further performs the steps of: extracting the assigned policy delivery task from the created policy delivery task; obtaining the billing agency address and the delivery address in the extracted policy delivery task; and obtaining the bill according to the obtained
  • the organization address and the delivery address determine the delivery fee of the extracted policy delivery task; and the total cost is distributed according to the delivery cost of the extracted policy delivery task.
  • determining the delivery cost of the extracted policy delivery task according to the obtained billing institution address and the delivery address including: respectively, locating the distribution starting point on the electronic map according to the obtained billing institution address and the delivery address respectively. And the delivery end point; calculating the delivery distance according to the distribution starting point and the delivery end point located on the electronic map; determining the delivery cost of the extracted policy delivery task according to the calculated delivery distance.
  • the processor further performs the following steps: receiving a task acquisition request sent by the terminal registered by the courier company employee account; and extracting the task Get the courier company ID in the request; check The assigned policy delivery task corresponding to the extracted courier company identifier is sent; the queried assigned policy delivery task is returned to the terminal registered with the courier company employee account.
  • the processor further performs the following steps: acquiring task completion information corresponding to each policy delivery task; and collecting, according to the obtained task completion information, a delivery score corresponding to each policy delivery task; and calculating each according to the statistical delivery score The delivery score corresponding to the express company logo; according to the calculated delivery score, adjust the distribution ratio of the delivery tasks corresponding to each express company logo.
  • the delivery score corresponding to each policy delivery task is calculated according to the obtained task completion information, including: extracting the order duration, the delivery duration, and the customer score from the acquired task completion information; querying the extracted order The weight value corresponding to the duration, the delivery duration, and the customer score; the weighted operation is performed on the extracted order duration, the delivery duration, and the customer score according to the weight value of the query, and the delivery score corresponding to each policy delivery task is obtained.
  • the policy when receiving the automatic allocation request sent by the terminal registered by the task assigning personnel account, the policy is queried according to the policy query condition in the automatic allocation request, according to the policy batch obtained by the query. Create a policy delivery task. After the policy delivery task is created, the distribution task assignment ratio matching the policy billing institution identifier in the policy query condition is obtained, and the created distribution task is distributed to each courier company according to the obtained distribution task assignment ratio.
  • the policy Upon receiving the automatic allocation request, the policy is queried according to the automatic allocation request, the policy delivery task is created according to the automatically queried policy, and the created policy delivery task is automatically assigned according to the distribution ratio corresponding to each courier company identification, and the policy delivery task is assigned to each
  • the courier company reduces the manual allocation of distribution tasks and improves the distribution efficiency and distribution accuracy of policy delivery tasks.
  • all or part of the processes in the foregoing embodiment may be completed by instructing related hardware by computer executable instructions, which may be stored in a computer readable storage medium.
  • the computer executable instructions may be stored in a storage medium of a computer system and executed by at least one processor in the computer system to implement a flow comprising an embodiment of the methods as described above.
  • the storage medium includes, but is not limited to, a magnetic disk, a USB flash drive, an optical disk, a read-only memory (ROM), and the like.

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Abstract

L'invention concerne un procédé d'attribution de tâches de distribution de police d'assurance comprenant les étapes suivantes : réception d'une demande d'attribution automatique transmise à partir d'un terminal connecté à un compte de personnel d'attribution de tâche, la demande d'attribution automatique étant générée lors de la détection par le terminal d'un clic sur un bouton d'attribution automatique sur une page d'attribution de tâche de distribution ; la recherche de polices d'assurance selon les conditions de recherche de police d'assurance de la demande d'attribution automatique ; la création de tâches de distribution de police d'assurance en fonction de lots de polices d'assurance détectés ; l'acquisition d'un taux d'attribution de tâches de distribution correspondant à des identifiants d'organisations d'émission de police d'assurance dans les conditions de recherche de police d'assurance ; et l'attribution, en fonction du taux d'attribution de tâches de distribution acquis, des tâches de distribution de police d'assurance créées à des sociétés de services de messagerie respectives.
PCT/CN2017/108467 2017-09-25 2017-10-31 Procédé et dispositif d'attribution de tâches de distribution de police d'assurance, appareil informatique et support de stockage WO2019056495A1 (fr)

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CN110533518A (zh) * 2018-05-23 2019-12-03 深圳福莱信息科技有限公司 一种贷后催收案件管理的方法
CN110210707B (zh) * 2019-04-30 2022-07-29 跨越速运集团有限公司 基于熵权法的点部自动调度效率评价方法及系统
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