WO2018120757A1 - 一种漏话提醒的方法及其系统 - Google Patents

一种漏话提醒的方法及其系统 Download PDF

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Publication number
WO2018120757A1
WO2018120757A1 PCT/CN2017/092921 CN2017092921W WO2018120757A1 WO 2018120757 A1 WO2018120757 A1 WO 2018120757A1 CN 2017092921 W CN2017092921 W CN 2017092921W WO 2018120757 A1 WO2018120757 A1 WO 2018120757A1
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Prior art keywords
called
call
collector
missed call
related information
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PCT/CN2017/092921
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English (en)
French (fr)
Inventor
彭仁诚
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深圳有麦科技有限公司
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Publication of WO2018120757A1 publication Critical patent/WO2018120757A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold

Definitions

  • the invention relates to the technical field of mobile communication, in particular to a method for leaking reminders and a system thereof.
  • the user is inevitably unable to receive the call when the user is in the service area, shutdown, no answer, busy, etc., forming a missed call.
  • the general method of missed calls is that telecom operators provide various value-added services such as call reminders and telephone secrets to improve the ARPU value of users, so as to assist users to effectively know missed calls.
  • the object of the present invention is to overcome the deficiencies of the prior art and to provide a method for leaking reminders and a system thereof.
  • the present invention is implemented in such a way that a missed reminder method includes the following steps:
  • the primary calling terminal captures that the current call fails to be connected through the primary call collector, and sends the missed call related information to the reminder center;
  • the called terminal After the called terminal connects to the Internet, the called terminal initiates a request for obtaining relevant information to the reminding center through the called collector;
  • the missed call information is displayed in a visual UI mode.
  • the main calling terminal captures, by the main call collector, that the current dialing fails to be connected, and sends the related information to the reminding center, including the following steps:
  • a missed call mark is formed, and the missed call mark is stored in the relevant area;
  • the main call collector captures the missing call mark of the current dial in the relevant area
  • the main call collector collects the missed call related information of the main call user
  • the main call collector sends the missed call related information to the reminder center.
  • the missed call related information includes a number of the primary calling terminal, a number of the called terminal, and a time of the call.
  • the called terminal After the called terminal connects to the Internet, the called terminal initiates a request for acquiring related information to the reminding center through the called collector, and the request for acquiring related information includes the number of the called terminal and the query and the received Information related to the number of the calling terminal.
  • the called terminal After the called terminal connects to the Internet, the called terminal initiates a request for acquiring related information to the reminding center by the called collector, and the request for acquiring related information further includes an ID number of the called terminal.
  • step of the reminder center receiving and responding to the request sent by the called collector and returning the related information to the called collector includes the following specific steps:
  • the number of the calling terminal and the time of the call are raised from the missed call related information about the called terminal, and are sent to the called collector as missed call information.
  • the called terminal further includes the called user confirming the callback, and initiating a callback call to the primary calling user.
  • the invention also provides a system for missed call reminding, comprising a main call collecting unit, a called collecting unit, a reminding center unit and a reminding unit;
  • the main call collecting unit is configured to: after the called user generates a missed call, capture that the current dialing fails to be connected, send the related information of the missed call to the reminding center, and connect with the reminding center unit;
  • the called collection unit is configured to initiate a request for acquiring related information to the reminding center after the connected terminal connects to the Internet, and is connected to the reminding center unit.
  • the reminder center unit is configured to receive the missed call related information sent by the primary call collector, and receive and respond to the request sent by the called collector, and return information related thereto to the called collector, respectively, and the main a call collection unit and the called collection unit are connected;
  • the reminding unit is configured to display the missed message in a visual UI mode after the called terminal receives the relevant information through the called collector, and connect with the reminding center unit.
  • the main call collection unit includes a marking module, a capture module, an acquisition module, and a sending module;
  • the marking module is configured to form a missed call mark after the called user generates a missed call, and store the missed call mark in the relevant area, and connect with the capture module;
  • the capturing module is configured to capture, by the main call collector, a missing call mark updated in the relevant area with the current dialing, and connect to the collecting module;
  • the collecting module is configured to collect, by the primary call collector, the missed call related information of the primary calling user, and connect to the sending module;
  • the sending module is configured to send the missed call related information to the reminding center by the main call collector, and respectively connect with the called collecting unit and the reminding center unit.
  • the reminder center unit includes a search module, a judgment module, and an extraction and sending module;
  • the search module is configured to remind the center to receive and respond to the request sent by the called collector, and perform information search by using the number of the called terminal as a search condition, and respectively connect with the sending module and the called collection unit;
  • the determining module is configured to determine whether the related information is searched for, and is connected to the extraction sending module;
  • the extracting and transmitting module is configured to, if the related information is searched, propose the number of the calling terminal and the time of the call from the missed call related information about the called terminal, and send the call to the called collector as the missed call information, and The reminder unit is connected.
  • the method for leaking reminder provided by the present invention is to send the missed call information to the reminding center through the main call collector, and after the connected terminal connects to the Internet, send a request to the reminding center to obtain Relevant missed messages, and the information is presented in a visual form, realizing the use of the characteristics of the Internet to achieve the function of missed calls, and the response is fast.
  • FIG. 1 is a flow chart of a method for a missed call reminder according to Embodiment 1 of the present invention
  • FIG. 2 is a block diagram showing a specific process of capturing the information that the current dialing fails to be connected and transmitting the missed call according to the first embodiment of the present invention
  • FIG. 3 is a block diagram of a specific process of the reminder center receiving and responding to a request sent by the called collector, and returning information related thereto to the called collector according to the first embodiment of the present invention
  • Embodiment 4 is a structural block diagram of a system for missed calls provided by Embodiment 1 of the present invention.
  • FIG. 5 is a flow chart showing a method for a missed call reminder according to Embodiment 2 of the present invention.
  • FIG. 6 is a schematic diagram of collecting leaked information according to Embodiment 1 of the present invention.
  • Figure 7 is a network diagram of a conventional PSTN.
  • the method for the missed call reminder provided by the embodiment can be used in the process of using the mobile phone by the user to remind the missed call, and realize the function of using the combination of the Internet to achieve the missed call reminder.
  • a method for revealing a reminder includes the following steps:
  • the primary calling terminal captures that the current dialing fails to be connected through the primary call collector, and sends the missed related information to the reminding center;
  • the called terminal After the called terminal connects to the Internet, the called terminal initiates a request for obtaining related information to the reminding center through the called collector.
  • the reminding center receives and responds to the request sent by the called collector, and returns information related thereto to the called collector.
  • the missed call information is displayed in a visual UI mode.
  • the called user confirms the callback, and initiates a callback call to the primary calling user.
  • the S10, S11, and S12 steps described above may be sent by means of a communication carrier's communication network (SMS center, USSD, service website, voice platform, etc.) by means of flashing short messages, short messages, USDD, MMS, and web. request.
  • SMS center communication carrier's communication network
  • USSD communication carrier's communication network
  • voice platform voice platform
  • the response may be sent through the communication network of the communication carrier (SMS center, USSD, service website, voice platform, etc.). It is also possible to use a fixed communication network (including NGN) signaling network, a 2G mobile communication network (GSM/CDMA) signaling network, and a 3G mobile communication network (TD-CDMA) signaling network.
  • the signaling involved in this process is SS7, SIGTRAN. , ISDN, SIP and H.323 signaling.
  • step S10 after the called user generates a missed call, the primary calling terminal captures that the current call fails to be connected through the primary call collector, and sends a missed call related information to the reminding center, where the missed call may be due to the called user.
  • the phenomenon of missed calls caused by shutdown, out of service, no answer, busy, etc.
  • the primary calling terminal captures, by the primary call collector, that the current dialing fails to be connected, and sends the missed related information to the reminding center, including the missed call information.
  • the collection there are two ways to collect:
  • the first type is terminal acquisition. In the security app of the calling mobile terminal, as long as the phone is not connected, the missed call can be collected;
  • the second type is network access, which is different in different network situations.
  • the PLMN network is not in the service area.
  • the called MSC will perform N times of paging on the called MS that obtains the routing information. If there is no response, The call fails; the type is no response to the paging; for the traditional PSTN network, as shown in FIG. 7, the SS and LS/GW side can see the busy tag of the called party directly reflected in the REL.
  • the method further includes the following steps:
  • the main call collector captures a missing call mark updated in the relevant area.
  • the primary call collector collects related information about the missed call of the primary calling user.
  • the primary call collector sends the related information of the missed call to the reminder center.
  • the missed call mark formed by the step S101 refers to forming a markup text with the main call user dialing the called user at a certain time period, and the called user does not answer, so that the key body such as “no answer” can be provided.
  • the main call collector in step S102 captures whether there is an update basis in the relevant area.
  • the main call collector mainly searches for the updated content of the relevant area by using the keyword. If the “no response” is searched, it indicates that a missed call has been formed. If no “no response” is found, it indicates that no missed call is formed.
  • the main call collector collects the missed call related information of the primary calling user, and the missed call related information includes a number of the primary calling terminal, a number of the called terminal, and a time of the call, so as to be subsequently called. Acquisition of the terminal.
  • the called terminal after the called terminal connects to the Internet, the called terminal initiates a request for acquiring related information to the reminding center through the called collector, and the request for acquiring related information includes the number of the called terminal and the query. Information related to the number of the called terminal.
  • the called terminal connects to the Internet, which embodies the combination of the Internet, facilitates timely acquisition of missed messages, and has low cost and fast response.
  • the called terminal after the called terminal connects to the Internet, the called terminal initiates a request for acquiring related information to the reminding center through the called collector, and the request for acquiring the related information further includes the called terminal. ID number.
  • the above request for obtaining related information may further include a SIM card number or a telephone number of the called terminal.
  • the step of reminding the center to receive and respond to the request sent by the called collector and returning the related information to the called collector includes the following specific steps:
  • the reminding center receives and responds to the request sent by the called collector, and performs information search by using the number of the called terminal as a search condition;
  • the method further includes: S124. If the related information is not found, the process proceeds to the end step. Alternatively, in other embodiments, the step S12 further includes: if the related information is not found, the reminder center returns the notification information to the Call collector.
  • the content of the foregoing notification information is that there is no missed call during the time period.
  • Step S13 after the called terminal receives the relevant information through the called collector, the step of displaying the missed message in the visual UI mode, the reminding manner is: short message; the user can click the number in the short message, call back; APP terminal Message; user You can directly click the UI button provided by the APP to directly call back; the content of the reminder can be the missed phone number, the number of calls, and the time.
  • the above-mentioned method for missed call reminding is performed by the main call collector to capture the missed message and then sent to the reminding center.
  • the request is sent to the reminding center to obtain the related missed call information, and the The information is presented in a visual form, realizing the use of the characteristics of the Internet to achieve the function of missed reminders, and the response is fast.
  • the embodiment further provides a system for missed call reminding, which includes a main call collecting unit, a called collecting unit 90, a reminding center unit, and a reminding unit 80.
  • the main call collection unit is configured to: after the called user generates a missed call, capture that the current dialing fails to be connected, send the related information of the missed call to the reminding center, and connect with the reminding center unit;
  • the called collection unit 90 is configured to initiate a request for obtaining related information to the reminding center after the connected terminal connects to the Internet, and is connected to the reminding center unit.
  • the reminding unit 80 is configured to display the missed message in the visible UI mode after the called terminal receives the relevant information through the called collector, and connect with the reminding center unit.
  • the above-mentioned system for missed call reminding is collected by the main call collector and sent to the reminding center.
  • the called collecting unit 90 sends a request to the reminding center to obtain a related missed call.
  • the information is presented by the reminding unit 80 in a visual form, and realizes the function of using the combination of the Internet to achieve the function of the missed call reminder, and the response is fast.
  • the main call collection unit includes a marking module 10, a capture module 20, an acquisition module 30, and a transmission module 40;
  • the tagging module 10 is configured to form a missed call mark after the called user generates a missed call, and store the missed call mark in the relevant area, and connect with the capturing module 20;
  • the capturing module 20 is configured to capture, by the main call collector, a missing call mark updated in the relevant area with the current dialing, and connect to the collecting module 30;
  • the collecting module 30 is configured to collect, by the main call collector, the missed call related information of the main calling user, and connect to the sending module 40;
  • the sending module 40 is configured to send the missed call related information to the reminding center by the main call collector, and is respectively connected to the called collecting unit 90 and the reminding center unit.
  • the reminder center unit includes a search module 50, a judging module 60, and an extracting and transmitting module 70;
  • the search module 50 is configured to remind the center to receive and respond to the request sent by the called collector, and perform information search by using the number of the called terminal as a search condition, and respectively connect with the sending module 40 and the called collection unit 90;
  • the determining module 60 is configured to determine whether the related information is searched for, and is connected to the extraction sending module 70.
  • the extraction sending module 70 is configured to, if the related information is searched, propose the number of the calling terminal and the time of the call from the missed related information about the called terminal, and send the call to the called collector as the missed call information.
  • the reminder unit 80 is connected.
  • a method for revealing a reminder includes the following steps:
  • the primary calling terminal captures that the current dialing fails to be connected through the primary call collector, and sends the missed call related information to the reminding center;
  • the called terminal After the called terminal connects to the Internet, the called terminal initiates a request for obtaining related information to the reminding center through the called collector.
  • the reminder center receives and responds to the request sent by the called collector, and returns information related thereto to the called collector.
  • the missed call information is displayed in a visual UI mode.
  • the called terminal sends a positioning request for the primary calling terminal to the reminding center.
  • the reminding center sends a positioning request to the primary calling terminal after receiving the positioning request, and the primary calling terminal sends the current positioning to the reminding center;
  • the reminding center sends the current location of the primary calling terminal to the called terminal.
  • the called terminal determines whether to confirm the callback.
  • S20, S21, S22, S23, and S25 in the second embodiment are identical to the steps S10, S11, S12, S13, and S14 in the first embodiment, and will not be described in detail herein.
  • the called terminal sends a positioning request for the primary calling terminal to the reminding center;
  • the reminding center sends a positioning request to the primary calling terminal after receiving the positioning request, and the primary calling terminal sends the current positioning to the reminding center;
  • the reminding center sends the current location of the primary calling terminal to the called terminal.
  • the purpose of these three steps is to obtain more current information about the primary calling terminal and determine whether the primary calling terminal is currently suitable for answering the call, thereby serving as the basis for determining the S27, thereby improving the efficiency of the call.

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Abstract

本发明涉及一种漏话提醒的方法及其系统，该方法包括被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息；被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求；提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器; 被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息。本发明通过主呼叫采集器捕捉漏话信息后发送至提醒中心，在被呼叫终端连接互联网后，发送请求至提醒中心获取与之相关的漏话信息，并将该信息以可视化形式呈现，实现利用结合互联网的特点，来达到漏话提醒的功能，响应快。

Description

一种漏话提醒的方法及其系统
技术领域
本发明涉及移动通讯的技术领域，尤其是一种漏话提醒的方法及其系统。
背景技术
用户在使用手机过程中，不可避免由于用户处于不在服务区、关机、无人接听、遇忙等状态时，无法正常接听到电话，形成漏接来电的现象。
目前通用的漏话方法是电信运营商为提高用户的ARPU值，提供了来电提醒、电话秘书等各种增值业务，以辅助用户有效知道未接来电。
随着移动互联网的发展，互联网对于人们来说越来越重要，任何信息交互过程，都可以依赖于互联网来实现，因此，有必要提供另一种漏话提醒的方法，实现利用结合互联网的特点，来达到漏话提醒的功能。
发明内容
本发明的目的在于克服现有技术的缺陷，提供一种漏话提醒的方法及其系统。
本发明是这样实现的，一种漏话提醒的方法，包括以下步骤：
被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息；
被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求；
提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器;
被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息。
进一步地，所述被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通,向提醒中心发送漏话相关信息的步骤中，具体包括以下步骤：
被呼叫用户产生漏话后，形成漏话标记，并在相关区域存储漏话标记；
主呼叫采集器捕捉到相关区域内更新有本次拨号的漏话标记；
主呼叫采集器采集主呼叫用户的漏话相关信息；
主呼叫采集器发送漏话相关信息至提醒中心。
进一步地，所述主呼叫采集器采集主呼叫用户的漏话相关信息的步骤中，所述漏话相关信息包括主呼叫终端的号码、被呼叫终端的号码以及呼叫的时间。
进一步地，所述被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求的步骤中，所述获取相关信息的请求包括被呼叫终端的号码以及查询与被呼叫终端的号码相关的信息。
进一步地，所述被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求的步骤中，所述获取相关信息的请求还包括被呼叫终端的ID号。
进一步地，所述提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器的步骤，包括以下具体步骤：
提醒中心接收并响应被呼叫采集器发送的请求，以被呼叫终端的号码作为搜索条件进行信息搜索；
判断是否搜索到相关信息；
若搜索到相关信息，则从关于被呼叫终端的漏话相关信息中提出主呼叫终端的号码以及呼叫的时间，作为漏话信息，发送至被呼叫采集器。
进一步地，所述被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息的步骤之后，还包括被呼叫用户确认回拨，向主呼叫用户发起回拨呼叫。
本发明还提供了一种漏话提醒的系统，包括主呼叫采集单元、被呼叫采集单元、提醒中心单元以及提醒单元；
所述主呼叫采集单元，用于被呼叫用户产生漏话后，捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息，与所述提醒中心单元连接；
所述被呼叫采集单元，用于被呼叫终端连接互联网后，向提醒中心发起获取相关信息的请求，与所述提醒中心单元连接。
所述提醒中心单元，用于接收主呼叫采集器发送的漏话相关信息，并且接收和响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器，分别与所述主呼叫采集单元以及所述被呼叫采集单元连接；
所述提醒单元，用于被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息，与所述提醒中心单元连接。
进一步地，所述主呼叫采集单元包括标记模块、捕捉模块、采集模块以及发送模块；
所述标记模块，用于被呼叫用户产生漏话后，形成漏话标记，并在相关区域存储漏话标记，与所述捕捉模块连接；
所述捕捉模块，用于主呼叫采集器捕捉到相关区域内更新有本次拨号的漏话标记，与所述采集模块连接；
所述采集模块，用于主呼叫采集器采集主呼叫用户的漏话相关信息，与所述发送模块连接；
所述发送模块，用于主呼叫采集器发送漏话相关信息至提醒中心，分别与所述被呼叫采集单元以及所述提醒中心单元连接。
进一步地，所述提醒中心单元包括搜索模块、判断模块以及提取发送模块；
所述搜索模块，用于提醒中心接收并响应被呼叫采集器发送的请求，以被呼叫终端的号码作为搜索条件进行信息搜索，分别与所述发送模块以及所述被呼叫采集单元连接；
所述判断模块，用于判断是否搜索到相关信息，与所述提取发送模块连接；
所述提取发送模块，用于若搜索到相关信息，则从关于被呼叫终端的漏话相关信息中提出主呼叫终端的号码以及呼叫的时间，作为漏话信息，发送至被呼叫采集器，与所述提醒单元连接。
与现有技术相比，本发明提供的一种漏话提醒的方法，通过主呼叫采集器捕捉漏话信息后发送至提醒中心，在被呼叫终端连接互联网后，发送请求至提醒中心获取与之相关的漏话信息，并将该信息以可视化形式呈现，实现利用结合互联网的特点，来达到漏话提醒的功能，响应快。
附图说明
图1是本发明实施例一提供的一种漏话提醒的方法的流程框图；
图2是本发明实施例一提供的捕捉本次拨号未能接通并发送漏话相关信息的具体流程框图；
图3是本发明实施例一提供的提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器的具体流程框图；
图4是本发明实施例一提供的一种漏话提醒的系统的结构框图；
图5是本发明实施例二提供的一种漏话提醒的方法的流程框图；
图6是本发明实施例一提供的采集漏话信息的示意图；
图7是传统PSTN的网络示意图。
具体实施方式
为了使本发明的目的、技术方案及优点更加清楚明白，以下结合附图及实施例，对本发明进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。
以下结合具体实施例对本发明的实现进行详细的描述。
本实施例提供的一种漏话提醒的方法，可以运用在用户在使用手机过程中，对漏接的电话进行提醒，实现利用结合互联网的特点，来达到漏话提醒的功能。
如图1所示，是实施例一，该实施例中，一种漏话提醒的方法包括以下步骤：
S10、被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息；
S11、被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求；
S12、提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器;
S13、被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息。
S14、被呼叫用户确认回拨，向主呼叫用户发起回拨呼叫。
上述的该S10、S11以及S12步骤，可以通过通信运营商的通信网络（短信中心、USSD、业务网站、声讯平台等），以快闪短信、短信、USDD、彩信以及web等方式，发送信息、请求。
另外，对于该S10、S11以及S12步骤中关于服务器响应请求的过程，可以通过通信运营商的通信网络（短信中心、USSD、业务网站、声讯平台等），发送响应。还可以使用固定通信网（含NGN）信令网、2G移动通信网（GSM/CDMA）信令网、3G移动通信网（TD-CDMA）信令网，这个过程涉及的信令有SS7、SIGTRAN、ISDN、SIP和H.323信令。
上述的S10步骤中，被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息，这里漏话可以是由于被呼叫用户关机、处于不在服务区、无人接听、遇忙等情况引起的漏接电话的现象。
具体地，S10步骤中，被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息的步骤中，包括了漏话信息的采集，该采集的方式有两种：
第一种是终端获取，在主叫手机终端安全app应用，只要电话未接通,即可以采集到未接电话；
第二种是网络端获取，在不同的网络情况下不同，以不在服务区PLMN网络为例，如图6所示，对于如上正常的一个呼叫， 被叫端的MSC会对取得路由信息的被叫MS进行N次寻呼， 如果没有响应上报， 则此次呼叫失败；类型为寻呼无响应;对于传统PSTN的网络如图7所示，在SS与LS/GW侧可以看到在REL直接体现的被叫忙的标记。
更进一步的，如图2所示，对于S10步骤，其还具体包括以下步骤：
S101、被呼叫用户产生漏话后，形成漏话标记，并在相关区域存储漏话标记；
S102、主呼叫采集器捕捉到相关区域内更新有本次拨号的漏话标记；
S103、主呼叫采集器采集主呼叫用户的漏话相关信息；
S104、主呼叫采集器发送漏话相关信息至提醒中心。
具体地，S101步骤所形成的漏话标记是指形成带有主呼叫用户在某个时间段拨打被呼叫用户，被呼叫用户无应答的标记文字，这样，“无应答”等关键字体可以供S102步骤中的主呼叫采集器捕捉相关区域内是否有更新的依据。
S102步骤中，主呼叫采集器主要依靠关键词搜索相关区域的更新内容，若搜索到“无应答”，则表明已形成漏话，若没有搜索到“无应答”，则表明未形成漏话。
对于S103步骤，所述主呼叫采集器采集主呼叫用户的漏话相关信息的步骤中，所述漏话相关信息包括主呼叫终端的号码、被呼叫终端的号码以及呼叫的时间，以便后续被呼叫终端的获取。
另外，上述的S11步骤，被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求的步骤中，所述获取相关信息的请求包括被呼叫终端的号码以及查询与被呼叫终端的号码相关的信息。这里的被呼叫终端连接互联网，体现了互联网的联合，便于及时获取漏话信息，并且成本低，响应快。
更进一步的，上述的S11步骤，被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求的步骤中，所述获取相关信息的请求还包括被呼叫终端的ID号。
当然，上述的获取相关信息的请求还可以包括被呼叫终端的SIM卡号或者电话号码。
如图3所示，上述的S12步骤，提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器的步骤，包括以下具体步骤：
S121、提醒中心接收并响应被呼叫采集器发送的请求，以被呼叫终端的号码作为搜索条件进行信息搜索；
S122、判断是否搜索到相关信息；
S123、若搜索到相关信息，则从关于被呼叫终端的漏话相关信息中提出主呼叫终端的号码以及呼叫的时间，作为漏话信息，发送至被呼叫采集器。
对于上述的S12步骤，还包括S124、若未搜索到相关信息，进入结束步骤；或者，于其他实施例，上述的S12步骤，还包括若未搜索到相关信息，则提醒中心返回通知信息至被呼叫采集器。
具体地，上述的通知信息的内容为该时间段内无漏接电话。
S13步骤，被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息的步骤，提醒的方式有：短信；用户可以点击短信内的号码，回拨；APP终端消息；用户 可以直接点击APP提供的按钮等UI操作，直接进行回拨;提醒的内容可以是未接的电话号码，来电次数，时间。
上述的一种漏话提醒的方法，通过主呼叫采集器捕捉漏话信息后发送至提醒中心，在被呼叫终端连接互联网后，发送请求至提醒中心获取与之相关的漏话信息，并将该信息以可视化形式呈现，实现利用结合互联网的特点，来达到漏话提醒的功能，响应快。
如图4所示，本实施例还提出了一种漏话提醒的系统，其包括主呼叫采集单元、被呼叫采集单元90、提醒中心单元以及提醒单元80。
主呼叫采集单元，用于被呼叫用户产生漏话后，捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息，与提醒中心单元连接；
被呼叫采集单元90，用于被呼叫终端连接互联网后，向提醒中心发起获取相关信息的请求，与提醒中心单元连接。
提醒中心单元，用于接收主呼叫采集器发送的漏话相关信息，并且接收和响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器，分别与主呼叫采集单元以及被呼叫采集单元90连接；
提醒单元80，用于被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息，与提醒中心单元连接。
上述的一种漏话提醒的系统，通过主呼叫采集器捕捉漏话信息后发送至提醒中心，在被呼叫终端连接互联网后，被呼叫采集单元90发送请求至提醒中心获取与之相关的漏话信息，并由提醒单元80将该信息以可视化形式呈现，实现利用结合互联网的特点，来达到漏话提醒的功能，响应快。
更进一步的，主呼叫采集单元包括标记模块10、捕捉模块20、采集模块30以及发送模块40；
标记模块10，用于被呼叫用户产生漏话后，形成漏话标记，并在相关区域存储漏话标记，与捕捉模块20连接；
捕捉模块20，用于主呼叫采集器捕捉到相关区域内更新有本次拨号的漏话标记，与采集模块30连接；
采集模块30，用于主呼叫采集器采集主呼叫用户的漏话相关信息，与发送模块40连接；
发送模块40，用于主呼叫采集器发送漏话相关信息至提醒中心，分别与被呼叫采集单元90以及提醒中心单元连接。
另外，提醒中心单元包括搜索模块50、判断模块60以及提取发送模块70；
搜索模块50，用于提醒中心接收并响应被呼叫采集器发送的请求，以被呼叫终端的号码作为搜索条件进行信息搜索，分别与发送模块40以及所述被呼叫采集单元90连接；
判断模块60，用于判断是否搜索到相关信息，与所述提取发送模块70连接；
提取发送模块70，用于若搜索到相关信息，则从关于被呼叫终端的漏话相关信息中提出主呼叫终端的号码以及呼叫的时间，作为漏话信息，发送至被呼叫采集器，与所述提醒单元80连接。
如图5所示，是实施例二，该实施例中，一种漏话提醒的方法包括以下步骤：
S20、被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息；
S21、被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求；
S22、提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器;
S23、被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息。
S24、被呼叫终端向提醒中心发送针对主呼叫终端的定位请求；
S25、提醒中心接收定位请求后发送获取定位请求至主呼叫终端，主呼叫终端发送当前定位至提醒中心；
S26、提醒中心发送主呼叫终端的当前定位至被呼叫终端；
S24、被呼叫终端判断是否确认回拨；
S25、若确认回拨，则被呼叫用户确认回拨，向主呼叫用户发起回拨呼叫。
实施例二中的S20、S21、S22、S23以及S25与实施例一的S10、S11、S12、S13、S14步骤一致，此处不再详细阐述。
对于S24、被呼叫终端向提醒中心发送针对主呼叫终端的定位请求；
S25、提醒中心接收定位请求后发送获取定位请求至主呼叫终端，主呼叫终端发送当前定位至提醒中心；
S26、提醒中心发送主呼叫终端的当前定位至被呼叫终端。
这三个步骤，目的在于获取更多有关主呼叫终端的当前信息，判断主呼叫终端当前是否适宜接电话，从而作为S27的判断依据，提高通话的有效率。
以上所述仅为本发明的较佳实施例而已，并不用以限制本发明，凡在本发明的精神和原则之内所作的任何修改、等同替换和改进等，均应包含在本发明的保护范围之内。

Claims (10)

  1. 一种漏话提醒的方法，其特征在于，包括以下步骤：
    被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息；
    被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求；
    提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器;
    被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息。
  2. 根据权利要求1所述的一种漏话提醒的方法，其特征在于，所述被呼叫用户产生漏话后，主呼叫终端通过主呼叫采集器捕捉到本次拨号未能接通,向提醒中心发送漏话相关信息的步骤中，具体包括以下步骤：
    被呼叫用户产生漏话后，形成漏话标记，并在相关区域存储漏话标记；
    主呼叫采集器捕捉到相关区域内更新有本次拨号的漏话标记；
    主呼叫采集器采集主呼叫用户的漏话相关信息；
    主呼叫采集器发送漏话相关信息至提醒中心。
  3. 根据权利要求2所述的一种漏话提醒的方法，其特征在于，所述主呼叫采集器采集主呼叫用户的漏话相关信息的步骤中，所述漏话相关信息包括主呼叫终端的号码、被呼叫终端的号码以及呼叫的时间。
  4. 根据权利要求1至3任一项所述的一种漏话提醒的方法，其特征在于，所述被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求的步骤中，所述获取相关信息的请求包括被呼叫终端的号码以及查询与被呼叫终端的号码相关的信息。
  5. 根据权利要求4所述的一种漏话提醒的方法，其特征在于，所述被呼叫终端连接互联网后，被呼叫终端通过被呼叫采集器向提醒中心发起获取相关信息的请求的步骤中，所述获取相关信息的请求还包括被呼叫终端的ID号。
  6. 根据权利要求5所述的一种漏话提醒的方法，其特征在于，所述提醒中心接收并响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器的步骤，包括以下具体步骤：
    提醒中心接收并响应被呼叫采集器发送的请求，以被呼叫终端的号码作为搜索条件进行信息搜索；
    判断是否搜索到相关信息；
    若搜索到相关信息，则从关于被呼叫终端的漏话相关信息中提出主呼叫终端的号码以及呼叫的时间，作为漏话信息，发送至被呼叫采集器。
  7. 根据权利要求6所述的一种漏话提醒的方法，其特征在于，所述被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息的步骤之后，还包括被呼叫用户确认回拨，向主呼叫用户发起回拨呼叫。
  8. 一种漏话提醒的系统，其特征在于，包括主呼叫采集单元、被呼叫采集单元、提醒中心单元以及提醒单元；
    所述主呼叫采集单元，用于被呼叫用户产生漏话后，捕捉到本次拨号未能接通，向提醒中心发送漏话相关信息，与所述提醒中心单元连接；
    所述被呼叫采集单元，用于被呼叫终端连接互联网后，向提醒中心发起获取相关信息的请求，与所述提醒中心单元连接；
    所述提醒中心单元，用于接收主呼叫采集器发送的漏话相关信息，并且接收和响应被呼叫采集器发送的请求，并返回与之相关的信息至被呼叫采集器，分别与所述主呼叫采集单元以及所述被呼叫采集单元连接；
    所述提醒单元，用于被呼叫终端通过被呼叫采集器收到相关的信息后，以可视UI模式显示漏话信息，与所述提醒中心单元连接。
  9. 根据权利要求8所述的一种漏话提醒的系统，其特征在于，所述主呼叫采集单元包括标记模块、捕捉模块、采集模块以及发送模块；
    所述标记模块，用于被呼叫用户产生漏话后，形成漏话标记，并在相关区域存储漏话标记，与所述捕捉模块连接；
    所述捕捉模块，用于主呼叫采集器捕捉到相关区域内更新有本次拨号的漏话标记，与所述采集模块连接；
    所述采集模块，用于主呼叫采集器采集主呼叫用户的漏话相关信息，与所述发送模块连接；
    所述发送模块，用于主呼叫采集器发送漏话相关信息至提醒中心，分别与所述被呼叫采集单元以及所述提醒中心单元连接。
  10. 根据权利要求9所述的一种漏话提醒的系统，其特征在于，所述提醒中心单元包括搜索模块、判断模块以及提取发送模块；
    所述搜索模块，用于提醒中心接收并响应被呼叫采集器发送的请求，以被呼叫终端的号码作为搜索条件进行信息搜索，分别与所述发送模块以及所述被呼叫采集单元连接；
    所述判断模块，用于判断是否搜索到相关信息，与所述提取发送模块连接；
    所述提取发送模块，用于若搜索到相关信息，则从关于被呼叫终端的漏话相关信息中提出主呼叫终端的号码以及呼叫的时间，作为漏话信息，发送至被呼叫采集器，与所述提醒单元连接。
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CN103369474A (zh) * 2013-05-31 2013-10-23 华为技术有限公司 漏话提醒方法和装置
CN105025177A (zh) * 2014-04-28 2015-11-04 苏州工业园区蓝海网络科技有限公司 一种手机漏话提醒系统及其实现方法

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