WO2017166642A1 - 移动终端通话重拨方法、装置及移动终端 - Google Patents

移动终端通话重拨方法、装置及移动终端 Download PDF

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Publication number
WO2017166642A1
WO2017166642A1 PCT/CN2016/096963 CN2016096963W WO2017166642A1 WO 2017166642 A1 WO2017166642 A1 WO 2017166642A1 CN 2016096963 W CN2016096963 W CN 2016096963W WO 2017166642 A1 WO2017166642 A1 WO 2017166642A1
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Prior art keywords
prompt information
operator
calling party
information
operator prompt
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English (en)
French (fr)
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都彭韬
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Le Holdings Beijing Co Ltd
Lemobile Information Technology (Beijing) Co Ltd
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Le Holdings Beijing Co Ltd
Lemobile Information Technology (Beijing) Co Ltd
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/2749—Automatic dialling or redialling systems, e.g. on off-hook or redial on busy

Definitions

  • the embodiments of the present invention relate to the field of mobile communications, and in particular, to a mobile terminal call redial method, apparatus, and mobile terminal.
  • an object of embodiments of the present invention is to provide a method and apparatus for automatically redialing a called party mobile terminal based on voice prompt information received by a calling party.
  • An embodiment of the present invention provides a method for re-dialing a call of a mobile terminal, where the method includes: Step 110: Monitor whether the calling party receives the operator prompt information; Step 120: When the calling party receives the operator prompt information, Determining whether the operator prompt information belongs to predetermined audio information; Step 130: When the operator prompt information belongs to predetermined audio information, the calling party re-calls the called party.
  • step 110 includes: determining whether the calling party and the answering party are connected, and stopping listening to the operator prompting information when the calling party and the answering party are not connected.
  • the operator prompt information is an audio streaming media file.
  • the calling party receives the operator prompt information, it determines whether the operator prompt information belongs to by identifying data in the audio streaming media file. Schedule audio information.
  • the operator prompt information is to the user through the voice playback device.
  • the played voice when the calling party receives the operator prompt information, determines whether the operator prompt information belongs to the predetermined audio information by identifying the voice played to the user.
  • step 130 includes: when the operator prompt information belongs to the predetermined audio information, setting different predetermined time intervals according to the received operator prompt information, and the calling party re-calls the called party after the predetermined time interval.
  • the embodiment of the present invention further provides a mobile terminal call redial device, the device includes: a prompt information monitoring module, a prompt information determining module, and a redial module, wherein: the prompt information monitoring module is configured to monitor whether the calling party receives the The operator prompt information is used to determine whether the operator prompt information belongs to predetermined audio information when the calling party receives the operator prompt information; the redial module is configured to: when the operator prompt information belongs to the predetermined audio Re-call the called party when the information is available.
  • the prompt information monitoring module includes an on-state identification unit, and the on-state recognition unit is configured to determine whether the caller and the answering party are connected, and stop when the calling party and the answering party are not connected.
  • the operator prompt information is monitored.
  • the prompt information determining module includes an audio streaming media file identifying unit, and when the operator prompting information is an audio streaming media file, the audio streaming media file identifying unit is configured to determine the operation by identifying data in the audio streaming media file. Whether the quotient information belongs to the predetermined audio information.
  • the prompt information determining module includes a voice recognition unit, and when the operator prompt information is a voice played to the user by the voice playing device, the voice recognition unit is configured to determine the operator prompt information by identifying the voice played to the user. Whether it belongs to predetermined audio information.
  • the redial module includes a time setting unit, and the time setting unit is configured to set different predetermined time intervals according to the received operator prompt information when the operator prompt information belongs to predetermined audio information, at a predetermined time After the time interval, the calling party re-calls the called party.
  • the embodiment of the present invention further provides a mobile communication terminal, where the mobile communication terminal includes a mobile terminal call redial device, and the device includes: a prompt information monitoring module, a prompt information determining module, and a redial module, wherein: the prompt information is monitored.
  • the module is configured to monitor whether the calling party receives the operator prompt information;
  • the prompt information determining module is configured to determine, when the calling party receives the operator prompt information, whether the operator prompt information belongs to predetermined audio information;
  • the redial module is used to The called party is re-called when the operator prompt information belongs to the predetermined audio information.
  • the embodiment of the invention further provides a mobile terminal call redial device, including:
  • the processor, the memory, and the communication interface complete communication with each other through the bus;
  • the communication interface is used for information transmission between the decoding server and a communication device of the local server;
  • the processor is configured to invoke logic instructions in the memory to perform the following method
  • Step 110 Monitor whether the calling party receives the operator prompt information.
  • Step 120 When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.
  • Step 130 When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.
  • the embodiment of the invention further provides a computer program, comprising program code, wherein the program code is used to perform the following operations:
  • Step 110 Monitor whether the calling party receives the operator prompt information.
  • Step 120 When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.
  • Step 130 When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.
  • Embodiments of the present invention also provide a storage medium for storing a computer program as described above.
  • an object of embodiments of the present invention is to provide a method and apparatus for automatically redialing according to a user's call status.
  • the prompt information of the specific operator response is determined, and the called party can be re-called for the specific prompt information by the identification judgment.
  • FIG. 1 is a flowchart of a method for re-dialing a call of a mobile terminal according to an embodiment of the present invention
  • FIG. 2 is a system block diagram of a mobile terminal call redial device according to an embodiment of the present invention
  • FIG. 3 is a schematic structural diagram of a mobile terminal with a mobile terminal call redial device according to an embodiment of the present invention
  • FIG. 4 is a logic block diagram of a mobile terminal call redial device according to an embodiment of the present invention.
  • GSM Global System for Mobile Communications
  • CDMA Code Division Multiple Access
  • TDMA Time Division Multiple Access
  • WCDMA Wideband Code Division Multiple Access
  • FDMA Frequency Division Multiple Access
  • FDMA Frequency Division Multiple Addressing
  • SC-FDMA Single Carrier Frequency Division Multiple Addressing
  • GPRS General Packet Radio Service
  • LTE Long Term Evolution
  • the mobile terminal can be a wireless terminal, which can be a device that provides voice and/or data connectivity only to the user, a handheld device with wireless connectivity, or other processing device that is connected to the wireless modem.
  • the wireless terminal can communicate with one or more core networks via a radio access network (eg, RAN, Radio Access Network), which can be a mobile terminal, such as a mobile terminal (or "cellular" telephone) and with a mobile terminal
  • RAN Radio Access Network
  • the computers for example, can be portable, pocket-sized, handheld, computer-integrated or in-vehicle mobile devices that exchange language and/or data with the wireless access network.
  • a wireless terminal may also be called a Subscriber Unit, a Subscriber Station, a Mobile Station, a Mobile, a Remote Station, an Access Point, and a Remote Terminal.
  • Remote Terminal Access Terminal, User Terminal, User Agent, User Device, or User Equipment.
  • FIG. 1 is a flow chart of a specific implementation manner of a call redial method of a mobile terminal according to the present invention. The method includes:
  • Step 110 Determine whether the calling party mobile terminal is monitored to receive the operator prompt information.
  • the calling party of the telephone first calls the called party by dialing, and in the normal state, there are two states of "on” and “not on”, wherein, "not connected” of The status is usually caused by not being in the service area, shutting down, or not receiving the signal.
  • the operator usually sends a voice prompt according to the specific situation. For example, if the called party's mobile terminal is turned off, the operator will prompt the voice of the other party's phone is turned off, please dial later. If the mobile terminal signal of the calling party is poor, the operator will prompt “The phone you dialed cannot be connected, please dial again later”.
  • the embodiment of the invention provides a method for identifying a voice prompt of an operator, which can perform fast redialing by identifying prompt information pushed by the operator.
  • the calling party After calling the called party's phone, the calling party starts to monitor the voice message received by the calling party's mobile terminal. In the state that the other party cannot be connected, the operator sends a corresponding message according to the detection of the mobile terminal of the called party.
  • the calling party When the called party connects the phone for a normal call, the calling party detects the corresponding turn-on signal.
  • the monitoring of the state of the mobile phone can be based on two classes: TelephoneManger and PhoneStateListener.
  • the main static member constants monitored for PhoneStateListener.LISTEN_CALL_STATE include:
  • Int CALL_STATE_OFFHOOK off-hook state indicating that there is at least one phone activity, the activity is either dialing or talking, or on hold;
  • Step 120 Determine whether the operator prompt information is received to belong to predetermined audio information. After listening to the prompt message sent by the operator, the mobile terminal acting as the calling party considers that the operator prompt information is from the operation if the voice identification information from the network side is received if the called party is not connected. Voice prompt information.
  • the predetermined voice prompt information refers to information that characterizes a situation suitable for replay. For example, when the prompt message from the operator is "The user you dialed has been down," it means that the user will be quite If you can't connect for a long time, there is no need to start redialing; if the prompt message from the operator is "The user you dialed is busy, please dial later", it means that you need to start redialing after a period of time.
  • the operator prompt information is the voice played by the operator to the user through the handset.
  • the played voice is first collected, and then the voice is identified to extract relevant data in the voice to determine whether it belongs to the predetermined voice prompt information.
  • the recognition of the played voice can be implemented by various suitable voice recognition modules, such as a siri software module or the like. After the voice recognition module recognizes the voice played by the user, the data outputted after the recognition is compared with the predetermined voice prompt information, and if it belongs to the predetermined voice prompt information, the redial is performed in the subsequent step.
  • the operator prompt information is an audio streaming media file from the network side indicating the operator prompt information.
  • the data in the stream file can be directly read by identifying the data. And determining whether the data belongs to predetermined voice prompt information.
  • the identification of the data can still be achieved by the speech recognition module mentioned above, but the speech in the microphone does not have to be collected, and the processing is faster.
  • the streaming media file refers to a continuous time base medium using streaming technology in the Internet/Intranet, such as audio, video or multimedia files, which may be based on, for example, Resource Reservation Protocol (RSVP), real-time transport protocol.
  • RSVP Resource Reservation Protocol
  • RTP Real Time Transport Control Protocol
  • MMS Microsoft Streaming Media Service Protocol
  • RTSP Real Time Streaming Protocol
  • MIME Multi-Email Internet Mail Extension Protocol
  • the format of the streaming media file can be avi, mpeg, dat, etc.
  • Determining whether the predetermined voice prompt information belongs to the predetermined voice prompt information may be implemented by a keyword comparison method.
  • the preset voice prompt information set includes multiple keywords, such as “user busy”, “shutdown”, and “unable to connect”. "Wait. After obtaining the operator prompt information by the identifier, querying whether the respective elements in the preset voice prompt information set exist in the obtained operator prompt information. If yes, it indicates that the operator prompt information belongs to the predetermined voice prompt information; if not, it indicates that the operator prompt information does not belong to the predetermined voice prompt information.
  • the preset voice prompt information set may include synonyms and synonyms for the keyword as much as possible, so as to implement the determining step more accurately and comprehensively.
  • step 110 If the operator prompt information does not belong to the predetermined audio information, return to step 110 to continue monitoring.
  • Step 130 If the operator prompt information belongs to predetermined audio information, the calling party mobile terminal Re-call the called party mobile terminal. Redialing is the same as the process of dialing, and will not be described here.
  • the corresponding redial interval time is set for the prompt information. Since different operator prompt information means that the called party is in different states, it may take different time to recover to answer the call. status. For example, when the operator prompt message is "The phone you dialed cannot be connected, please dial later", it indicates that the called party may not be able to answer due to poor signal, so it may take a long time interval (for example, 30) -50 seconds) Redial again; when the operator prompt message is "Your call is busy, please dial later", it indicates that the called party is due to other calls, so it may take a short time interval (for example 10-20 seconds) Redial again. Therefore, for different operator prompt information, redial can be performed at different times to improve the efficiency and success rate of redialing.
  • the embodiment of the present invention further provides a mobile terminal call redial device 200.
  • the device 200 includes a prompt information monitoring module 210, a prompt information determining module 220, and a redial module 230. among them:
  • the prompt information monitoring module 210 is configured to monitor whether the calling party receives the operator prompt information. After calling the called party's phone, the calling party starts to monitor the voice information received by the calling party's mobile terminal. In the state that the other party cannot be connected, the operator sends a corresponding message according to the detection of the mobile terminal of the called party.
  • the prompt information monitoring module 210 can be implemented by a corresponding software module. For example, if the Android state changes in the phone state, the broadcast will be sent as android.intent.action.PHONE_STATE, and the broadcast receiver can be monitored by setting a corresponding broadcast receiver.
  • the prompt information monitoring module 210 includes an on-state identification unit 211 for determining whether the caller and the answering party are connected, and stopping when the calling party and the answering party are not connected. The operator prompt information is monitored.
  • the on-state identification unit 211 can be implemented by monitoring the parameter int CALL_STATE_OFFHOOK in the PhoneStateListener.LISTEN_CALL_STATE to determine whether the phone is turned "on".
  • the prompt information determining module 220 is configured to determine whether the operator prompt information belongs to predetermined audio information when the calling party receives the operator prompt information.
  • the prompt information determining module 220 may include a voice recognition unit, and when the operator prompt information is a voice played to the user by the voice playing device, the voice recognition unit is configured to determine the voice played by the user. Whether the operator prompt information belongs to a predetermined tone Frequency information.
  • the speech recognition unit can be implemented by various suitable speech recognition modules, such as Apple's siri software module and the like.
  • the prompt information determining module 220 may include an audio streaming media file identifying unit, and when the operator prompting information is an audio streaming media file, the audio streaming media file identifying unit is configured to identify the audio streaming media file.
  • the data in the data determines whether the operator prompt information belongs to predetermined audio information.
  • the data input port of the audio streaming media file identification unit does not need to collect the voice feedback from the operator, but directly collects the voice data file fed back by the operator, and identifies the voice information from the data file.
  • the audio streaming file identification unit can also be implemented using a voice recognition module.
  • the redial module 230 is configured to re-dial the called party when the operator prompt information belongs to the predetermined audio information.
  • the redial module 230 includes a time setting unit 231. Since different operator prompt information means that the called party is in a different state, it may take different time to resume the state in which the call can be answered. Therefore, for different operator prompt information, redial can be performed at different times to improve the efficiency and success rate of redialing.
  • the time setting unit 231 can be implemented by a program module such as a timer, and set different predetermined time intervals according to the received operator prompt information, and the calling party re-calls the called party after the predetermined time interval.
  • the embodiment of the present invention further provides a mobile communication terminal 300.
  • the mobile communication terminal 300 includes the mobile terminal call redial device 200.
  • the call redial device 200 includes a prompt information monitoring module 210, a prompt information determining module 220, and a heavy Dial module 230.
  • the prompt information monitoring module is configured to monitor whether the calling party receives the operator prompt information;
  • the prompt information determining module is configured to determine, when the calling party receives the operator prompt information, whether the operator prompt information belongs to the predetermined audio information;
  • the redial module is configured to re-dial the called party when the operator prompt information belongs to the predetermined audio information.
  • the mobile communication terminal 300 of the embodiment of the present invention is configured with a mobile terminal call redial device that can perform redialing based on the operator's voice prompt information, and the principle and implementation manner of the mobile terminal call redial device 200 have been performed above. Description, no longer repeat here.
  • FIG. 4 is a logic block diagram of a mobile terminal call redial device according to an embodiment of the present invention, the device includes:
  • processor 401 a processor 401, a memory 402, a communication interface 403, and a bus 404;
  • the processor 401, the memory 402, and the communication interface 403 complete communication with each other through the bus 404;
  • the communication interface 403 is used for information transmission between a mobile terminal and a communication device of the server;
  • the processor 404 is configured to invoke logic instructions in the memory 402 to perform the following methods;
  • Step 110 Monitor whether the calling party receives the operator prompt information.
  • Step 120 When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.
  • Step 130 When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.
  • the embodiment discloses a computer program, including program code, which is used to perform the following operations:
  • Step 110 Monitor whether the calling party receives the operator prompt information.
  • Step 120 When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.
  • Step 130 When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.
  • This embodiment discloses a storage medium for storing a computer program as described above.
  • the foregoing program may be stored in a computer readable storage medium, and the program is executed when executed.
  • the foregoing steps include the steps of the foregoing method embodiments; and the foregoing storage medium includes: a medium that can store program codes, such as a ROM, a RAM, a magnetic disk, or an optical disk.

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Abstract

本发明实施例公开了一种移动终端通话重拨方法，所述方法包括：监听主叫方是否接收到运营商提示信息；当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。本发明实施例还公开了一种移动终端通话重拨装置以及包含该装置的移动终端，所述装置包括：提示信息监听模块、提示信息判断模块、重拨模块。在本发明实施例中，当主叫方监听到运营商反馈的提示信息后，通过识别判断，基于特定的提示信息，可以自动重新拨打被叫方，从而使得重拨动作更加快捷方便。

Description

移动终端通话重拨方法、装置及移动终端
交叉引用
本申请引用于2016年3月29日提交的专利名称为“一种移动终端通话重拨方法、装置和移动终端”的第2016101879829号中国专利申请，其通过引用被全部并入本申请。
技术领域
本发明实施例涉及移动通信领域，尤其涉及一种移动终端通话重拨方法、装置和移动终端。
背景技术
在生活中，人们会经常使用移动终端进行通话，例如，主叫方会给被叫方拨打电话，但很多时候，另一方会由于工作忙活其他原因无法接听，或因为所处地域的通信信号质量不好而无法接通。出现这种情况下，主叫方就需要手工再次拨打电话，因此操作较为繁琐。
发明内容
针对现有技术的缺陷，本发明实施例的目的是提供一种能够基于主叫方收到的语音提示信息自动重拨被叫方移动终端的方法和装置。
本发明实施例提供了一种移动终端通话重拨方法，所述方法包括：步骤110：监听主叫方是否接收到运营商提示信息；步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
优选地，步骤110包括：判断主叫方与接听方之间是否已接通，当主叫方与接听方之间未接通时，停止监听所述运营商提示信息。
优选地，步骤120为：所述运营方提示信息为音频流媒体文件，当主叫方接收到运营商提示信息时，通过识别音频流媒体文件中的数据，判断所述运营商提示信息是否属于预定音频信息。
优选地，步骤120为：所述运营方提示信息为通过语音播放装置向用户 播放的语音，当主叫方接收到运营商提示信息时，通过识别向用户播放的语音，判断所述运营商提示信息是否属于预定音频信息。
优选地，步骤130包括：当所述运营商提示信息属于预定音频信息时，根据接收到的运营商提示信息设定不同的预定时间间隔，在预定时间间隔后主叫方重新拨打被叫方。
本发明实施例还提供了一种移动终端通话重拨装置，所述装置包括：提示信息监听模块、提示信息判断模块、重拨模块，其中：提示信息监听模块用于监听主叫方是否接收到运营商提示信息；提示信息判断模块用于当主叫方接收到运营商提示信息时判断所述运营商提示信息是否属于预定音频信息；重拨模块用于当所述运营商提示信息属于预定音频信息时重新拨打被叫方。
优选地，提示信息监听模块包括接通状态识别单元，接通状态识别单元用于判断主叫方与接听方之间是否已接通，当主叫方与接听方之间未接通时，停止监听所述运营商提示信息。
优选地，提示信息判断模块包括音频流媒体文件识别单元，当所述运营方提示信息为音频流媒体文件时，音频流媒体文件识别单元用于通过识别音频流媒体文件中的数据判断所述运营商提示信息是否属于预定音频信息。
优选地，提示信息判断模块包括语音识别单元，当所述运营方提示信息为通过语音播放装置向用户播放的语音时，语音识别单元用于通过识别向用户播放的语音判断所述运营商提示信息是否属于预定音频信息。
优选地，重拨模块包括时间设定单元，所述时间设定单元用于当所述运营商提示信息属于预定音频信息时根据接收到的运营商提示信息设定不同的预定时间间隔，在预定时间间隔后，主叫方重新拨打被叫方。
本发明实施例还提供了一种移动通信终端，所述移动通信终端包括移动终端通话重拨装置，所述装置包括：提示信息监听模块、提示信息判断模块、重拨模块，其中：提示信息监听模块用于监听主叫方是否接收到运营商提示信息；提示信息判断模块用于当主叫方接收到运营商提示信息时判断所述运营商提示信息是否属于预定音频信息；重拨模块用于当所述运营商提示信息属于预定音频信息时重新拨打被叫方。
本发明实施例还提供了一种移动终端通话重拨装置，包括：
处理器、存储器、通信接口和总线；其中，
所述处理器、存储器、通信接口通过所述总线完成相互间的通信；
所述通信接口用于所述解码服务器器与本地服务器的通信设备之间的信息传输；
所述处理器用于调用所述存储器中的逻辑指令，以执行如下方法；
步骤110：监听主叫方是否接收到运营商提示信息；
步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；
步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
本发明实施例还提供了一种计算机程序，包括程序代码，所述程序代码用于执行如下操作：
步骤110：监听主叫方是否接收到运营商提示信息；
步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；
步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
本发明实施例还提供了一种存储介质，用于存储如上述的计算机程序。
相对于现有技术，本发明实施例的目的是提供一种根据用户通话状况进行自动重拨的方法和装置。在本发明实施例中，当监听到被叫方移动终端的反馈是特定的运营商回应的提示信息后，通过识别判断，对于特定的提示信息可以重新拨打被叫方。
附图说明
图1是本发明一种具体实施方式的移动终端通话重拨方法的流程图；
图2是本发明一种具体实施方式的移动终端通话重拨装置的系统框图；
图3是本发明一种具体实施方式的具有移动终端通话重拨装置的移动终端的结构示意图；
图4是本发明一种具体实施方式的移动终端通话重拨装置的逻辑框图。
具体实施方式
本文中描述的各种技术可用于各种无线通信系统，例如当前2G、3G、4G通信系统，例如全球移动通信系统(GSM，Global System for Mobile communications)、码分多址(CDMA，Code Division Multiple Access)系统、时分多址(TDMA，Time Division Multiple Access)系统、宽带码分多址(WCDMA，Wideband Code Division Multiple Access Wireless)系统、频分多址(FDMA，Frequency Division Multiple Addressing)系统、正交频分多址(OFDMA，Orthogonal Frequency-Division Multiple Access)系统、单载波频分多址(SC-FDMA，Single Carrier Frequency Division Multiple Addressing)系统、通用分组无线业务(GPRS，General Packet Radio Service)系统、长期演进(LTE，Long Term Evolution)系统，以及其他此类通信系统。
移动终端可以是无线终端，无线终端可以是只向用户提供语音和/或数据连通性的设备、具有无线连接功能的手持式设备、或连接到无线调制解调器的其他处理设备。无线终端可以经无线接入网(例如，RAN，Radio Access Network)与一个或多个核心网进行通信，无线终端可以是移动终端，如移动终端(或称为“蜂窝”电话)和具有移动终端的计算机，例如，可以是便携式、袖珍式、手持式、计算机内置的或者车载的移动装置，它们与无线接入网交换语言和/或数据。例如，个人通信业务(PCS，Personal Communication Service)电话、无绳电话、会话发起协议(SIP)话机、无线本地环路(WLL，Wireless Local Loop)站、个人数字助理(PDA，Personal Digital Assistant)等设备。无线终端也可以称为订户单元(Subscriber Unit)、订户站(Subscriber Station)，移动站(Mobile Station)、移动台(Mobile)、远程站(Remote Station)、接入点(Access Point)、远程终端(Remote Terminal)、接入终端(Access Terminal)、用户设备(User Terminal)、用户代理(User Agent)、用户设备(User Device)、或用户装备(User Equipment)。
图1是本发明移动终端通话重拨方法的一种具体实施方式的流程图。所述方法包括：
步骤110：判断监听主叫方移动终端是否接收到运营商提示信息。
在电话通信的过程中，电话的主叫方首先要通过拨号呼叫被叫方，在通常状态下，会出现“接通”与“未接通”两种状态，其中，在“未接通”的 状态通常会是不在服务区、关机或信号不好无法接听的情况造成的。在这些情况下，通常运营商会根据具体情况发送语音提示，例如：在被叫方的移动终端关机的情况下，运营商会提示“对方的电话已关机，请稍后再拨”的语音；在被叫方的移动终端信号较差的情况下，运营商会提示“您拨打的电话无法接通，请稍后再拨”等。
在上述情况下，需要对不能接通的通话进行重拨。本发明实施例提出了一种根据识别运营商语音提示的方法，可以通过识别运营商推送的提示信息进行快速重拨。
首先，主叫方在拨打了被叫方的电话后，开始监听主叫方的移动终端收到的语音信息。在对方无法接通的状态下，运营商会根据对被叫方移动终端的检测发送相应的消息。
在被叫方接通电话进行正常通话时，主叫方会检测到相应的接通信号。在一个实施例中，在Android系统中，实现手机电话状态的监听，可以依靠两个类：TelephoneManger和PhoneStateListener。
对PhoneStateListener.LISTEN_CALL_STATE监测的主要静态成员常量包括：
int CALL_STATE_IDLE空闲状态；
int CALL_STATE_OFFHOOK摘机状态，表示至少有个电话活动，该活动或是拨打(dialing)或是通话，或是on hold；
ringing、waiting表示没有电话。
在上述实施例中，可以通过监测int CALL_STATE_OFFHOOK来判断电话是否接通。如果接通，则关闭对运营商提示信息进行监听。
步骤120：判断接收到所述运营商提示信息是否属于预定音频信息。在监听到运营商发送的提示消息后，作为主叫方的移动终端，如果在被叫方未接通的情况下接收到来自网络侧的语音识别信息，则认为该运营商提示信息是来自运营商的语音提示信息。
在接收到来自运营商的提示信息后，需要对所述提示信息进行判断，以确定其是否属于预定的语音提示信息，从而决定后续主叫方是否启动重拨。其中，预定的语音提示信息是指表征适于重播的情况的信息。例如，当接收到来自运营商的提示信息是“您拨打的用户已停机”，则表明该用户会在相当 长的一段时间内无法接通，没有必要启动重拨；如果来自运营商的提示信息是“您拨打的用户忙，请稍后再拨”，则表明需要在一段时间后启动重拨。
在一个优选实施例中，运营商提示信息是运营商通过听筒向用户播放的语音。在该实施例中，首先采集播放的语音，然后对语音进行识别，以提取出语音中的相关数据，从而确定其是否属于预定的语音提示信息。在本实施例中，对播放语音的识别可以通过各种适合的语音识别模块来实现，例如，siri软件模块等。语音识别模块对向用户播放的语音进行识别后，将识别后输出的数据与预定的语音提示信息进行对比，如果属于预定的语音提示信息，则在后续步骤中进行重拨。
在另一个优选实施例中，运营商提示信息是来自网络侧表示运营商提示信息的音频流媒体文件，在该实施例中，可以直接读取流文件中的数据，通过对所述数据的识别，判断出所述数据是否属于预定的语音提示信息。在该实施例中，数据的识别仍然可以通过上面提及的语音识别模块来实现，但不必对话筒中的语音进行采集，处理过程更加快捷。在该实施例中，流媒体文件是指在Internet/Intranet中使用流式传输技术的连续时基媒体，如：音频、视频或多媒体文件，可以基于例如资源预留协议(RSVP)、实时传输协议(RTP)、实时传输控制协议(RTCP)、微软流媒体服务协议(MMS)、实时流传输协议(RTSP)或多目因特网电子邮件扩展协议(MIME)等协议中的一种。流媒体文件的格式可以是avi、mpeg、dat等格式的文件。
判断是否属于预定的语音提示信息可以通过关键词比较的方法来实现，具体地，在预设的语音提示信息集合中包括多个关键词，例如“用户忙”、“关机”、“无法接通”等。在通过识别获取运营商提示信息后，查询所述获取运营商提示信息中是否存在预设语音提示信息集合中的各个元素。如果存在，则表明该运营商提示信息属于预定的语音提示信息；如果不存在，则表明该运营商提示信息不属于预定的语音提示信息。其中，预设的语音提示信息集合中可以尽可能多地包含表示关键词的同义词、近义词，以便更准确、全面地实现判断步骤。
所述运营商提示信息不属于预定音频信息，则返回步骤110，继续进行监听。
步骤130：如果所述运营商提示信息属于预定音频信息，主叫方移动终端 重新拨打被叫方移动终端。重拨与拨打的通信过程相同，在此不再赘述。
在实现该步骤的一个优选实施例中，针对提示信息设定相应的重拨间隔时间，由于不同运营商提示信息意味着被叫方处于不同的状态，可能需要不同的时间才能恢复到可以接听电话的状态。例如，当运营商提示信息是“您拨打的电话无法接通，请稍后再拨”时，表明被叫方目前可能是由于信号不好无法接听，因此可能需要较长的时间间隔(例如30-50秒)再重拨；当运营商提示信息是“您拨打的电话忙，请稍后再拨”时，表明被叫方是由于暂时有其他通话，因此可能需要较短的时间间隔(例如10-20秒)再重拨。因此，对于不同运营商提示信息，可以间隔不同的时间进行重拨，以提高重拨的效率和成功率。
相应地，本发明实施例还提供了一种移动终端通话重拨装置200，如图2所示，所述装置200包括提示信息监听模块210、提示信息判断模块220、重拨模块230。其中：
提示信息监听模块210用于监听主叫方是否接收到运营商提示信息。主叫方在拨打了被叫方的电话后，开始监听主叫方的移动终端收到的语音信息。在对方无法接通的状态下，运营商会根据对被叫方移动终端的检测发送相应的消息。提示信息监听模块210可以通过相应的软件模块实现，例如，Android在电话状态改变是会发送action为android.intent.action.PHONE_STATE的广播，可以通过设置相应的广播接收器来实现对广播的监听。
提示信息监听模块210包括接通状态识别单元211，接通状态识别单元211用于判断主叫方与接听方之间是否已接通，当主叫方与接听方之间未接通时，停止监听所述运营商提示信息。
根据前面的描述，作为一个实施例，接通状态识别单元211可以通过监测PhoneStateListener.LISTEN_CALL_STATE中的参数int CALL_STATE_OFFHOOK来判断电话是否接通来实现。
提示信息判断模块220用于当主叫方接收到运营商提示信息时判断所述运营商提示信息是否属于预定音频信息。
在一个优选实施例中，提示信息判断模块220可以包括语音识别单元，当所述运营方提示信息为通过语音播放装置向用户播放的语音时，语音识别单元用于通过识别向用户播放的语音判断所述运营商提示信息是否属于预定音 频信息。语音识别单元可以通过各种适合的语音识别模块来实现，例如，苹果公司的siri软件模块等。
在另一个优选实施例中，提示信息判断模块220可以包括音频流媒体文件识别单元，当所述运营方提示信息为音频流媒体文件时，音频流媒体文件识别单元用于通过识别音频流媒体文件中的数据判断所述运营商提示信息是否属于预定音频信息。音频流媒体文件识别单元的数据输入端口不需要采集运营商反馈的语音，而是直接采集运营商反馈的语音数据文件，从数据文件中识别语音信息。音频流媒体文件识别单元也可以采用语音识别模块来实现。
重拨模块230用于当所述运营商提示信息属于预定音频信息时重新拨打被叫方。
在一个优选实施例中，所述重拨模块230包括时间设定单元231，由于不同运营商提示信息意味着被叫方处于不同的状态，可能需要不同的时间才能恢复到可以接听电话的状态。因此，对于不同运营商提示信息，可以间隔不同的时间进行重拨，以提高重拨的效率和成功率。所述时间设定单元231可以通过定时器等程序模块来实现，根据接收到的运营商提示信息设定不同的预定时间间隔，在预定时间间隔后主叫方重新拨打被叫方。
本发明实施例还提供一种移动通信终端300，所述移动通信终端300包括上面描述的移动终端通话重拨装置200，通话重拨装置200包括提示信息监听模块210、提示信息判断模块220、重拨模块230。其中，提示信息监听模块用于监听主叫方是否接收到运营商提示信息；提示信息判断模块用于当主叫方接收到运营商提示信息时判断所述运营商提示信息是否属于预定音频信息；重拨模块用于当所述运营商提示信息属于预定音频信息时重新拨打被叫方。本发明实施例的移动通信终端300在于在其中设置了可以基于运营商的语音提示信息进行重拨的移动终端通话重拨装置，移动终端通话重拨装置200的原理与实现方式已经在上面进行了描述，在此不再赘述。
图4是本发明一种具体实施方式的移动终端通话重拨装置的逻辑框图，该装置包括：
处理器401、存储器402、通信接口403和总线404；其中，
所述处理器401、存储器402、通信接口403通过所述总线404完成相互间的通信；
所述通信接口403用于移动终端与服务器的通信设备之间的信息传输；
所述处理器404用于调用所述存储器402中的逻辑指令，以执行如下方法；
步骤110：监听主叫方是否接收到运营商提示信息；
步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；
步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
参见图1，本实施例公开了一种计算机程序，包括程序代码，所述程序代码用于执行如下操作：
步骤110：监听主叫方是否接收到运营商提示信息；
步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；
步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
本实施例公开了一种存储介质，用于存储如上述的计算机程序。
本领域普通技术人员可以理解：实现上述方法实施例的全部或部分步骤可以通过程序指令相关的硬件来完成，前述的程序可以存储于一计算机可读取存储介质中，该程序在执行时，执行包括上述方法实施例的步骤；而前述的存储介质包括：ROM、RAM、磁碟或者光盘等各种可以存储程序代码的介质。
最后应说明的是：以上各实施例仅用以说明本发明的技术方案，而非对其限制；尽管参照前述各实施例对本发明进行了详细的说明，本领域的普通技术人员应当理解：其依然可以对前述各实施例所记载的技术方案进行修改，或者对其中部分或者全部技术特征进行等同替换；而这些修改或者替换，并不使相应技术方案的本质脱离本发明各实施例技术方案的范围。

Claims (14)

  1. 一种移动终端通话重拨方法，其特征在于，所述方法包括：
    步骤110：监听主叫方是否接收到运营商提示信息；
    步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；
    步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
  2. 根据权利要求1所述的方法，其特征在于，步骤110包括：判断主叫方与接听方之间是否已接通，当主叫方与接听方之间未接通时，停止监听所述运营商提示信息。
  3. 根据权利要求1或2所述的方法，其特征在于，步骤120为：所述运营方提示信息为音频流媒体文件，当主叫方接收到运营商提示信息时，通过识别音频流媒体文件中的数据，判断所述运营商提示信息是否属于预定音频信息。
  4. 根据权利要求1或2所述的方法，其特征在于，步骤120为：所述运营方提示信息为通过语音播放装置向用户播放的语音，当主叫方接收到运营商提示信息时，通过识别向用户播放的语音，判断所述运营商提示信息是否属于预定音频信息。
  5. 根据权利要求1或2所述的方法，其特征在于，步骤130包括：当所述运营商提示信息属于预定音频信息时，根据接收到的运营商提示信息设定不同的预定时间间隔，在预定时间间隔后主叫方重新拨打被叫方。
  6. 一种移动终端通话重拨装置，其特征在于，所述装置包括：提示信息监听模块、提示信息判断模块、重拨模块，其中：
    提示信息监听模块用于监听主叫方是否接收到运营商提示信息；
    提示信息判断模块用于当主叫方接收到运营商提示信息时判断所述运营商提示信息是否属于预定音频信息；
    重拨模块用于当所述运营商提示信息属于预定音频信息时重新拨打被叫方。
  7. 根据权利要求6所述的装置，其特征在于，提示信息监听模块包括接通状态识别单元，接通状态识别单元用于判断主叫方与接听方之间是否已接 通，当主叫方与接听方之间未接通时，停止监听所述运营商提示信息。
  8. 根据权利要求6或7所述的装置，其特征在于，提示信息判断模块包括音频流媒体文件识别单元，当所述运营方提示信息为音频流媒体文件时，音频流媒体文件识别单元用于通过识别音频流媒体文件中的数据判断所述运营商提示信息是否属于预定音频信息。
  9. 根据权利要求6或7所述的装置，其特征在于，提示信息判断模块包括语音识别单元，当所述运营方提示信息为通过语音播放装置向用户播放的语音时，语音识别单元用于通过识别向用户播放的语音判断所述运营商提示信息是否属于预定音频信息。
  10. 根据权利要求6或7所述的装置，其特征在于，重拨模块包括时间设定单元，所述时间设定单元用于当所述运营商提示信息属于预定音频信息时根据接收到的运营商提示信息设定不同的预定时间间隔，在预定时间间隔后，主叫方重新拨打被叫方。
  11. 一种移动通信终端，其特征在于，所述移动通信终端包括移动终端通话重拨装置，所述装置包括：提示信息监听模块、提示信息判断模块、重拨模块，其中：
    提示信息监听模块用于监听主叫方是否接收到运营商提示信息；
    提示信息判断模块用于当主叫方接收到运营商提示信息时判断所述运营商提示信息是否属于预定音频信息；
    重拨模块用于当所述运营商提示信息属于预定音频信息时重新拨打被叫方。
  12. 一种移动终端通话重拨装置，其特征在于，包括：
    处理器、存储器、通信接口和总线；其中，
    所述处理器、存储器、通信接口通过所述总线完成相互间的通信；
    所述通信接口用于所述解码服务器器与本地服务器的通信设备之间的信息传输；
    所述处理器用于调用所述存储器中的逻辑指令，以执行如下方法；
    步骤110：监听主叫方是否接收到运营商提示信息；
    步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；
    步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
  13. 一种计算机程序，其特征在于，包括程序代码，所述程序代码用于执行如下操作：
    步骤110：监听主叫方是否接收到运营商提示信息；
    步骤120：当主叫方接收到运营商提示信息时，判断所述运营商提示信息是否属于预定音频信息；
    步骤130：当所述运营商提示信息属于预定音频信息时，主叫方重新拨打被叫方。
  14. 一种存储介质，用于存储如权利要求13所述的计算机程序。
PCT/CN2016/096963 2016-03-29 2016-08-26 移动终端通话重拨方法、装置及移动终端 Ceased WO2017166642A1 (zh)

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