WO2017166642A1

WO2017166642A1 - Mobile terminal redial method, device, and mobile terminal

Info

Publication number: WO2017166642A1
Application number: PCT/CN2016/096963
Authority: WO
Inventors: 都彭韬
Original assignee: 乐视控股（北京）有限公司; 乐视移动智能信息技术（北京）有限公司
Priority date: 2016-03-29
Filing date: 2016-08-26
Publication date: 2017-10-05
Also published as: CN105872220A

Abstract

The embodiments of the invention disclose a mobile terminal call redial method. The method comprises: detecting whether a calling party has received a mobile network operator prompt message; if so, determining whether the mobile network operator prompt message belongs to a preconfigured audio message; and if so, redialing, by the calling party, a called party. The embodiments of the invention further disclose a mobile terminal redial device and a mobile terminal including the same. The device comprises: a prompt message monitoring module, a prompt message determination module, and a redial module. In the embodiments of the invention, when the calling party detects the prompt message fed back from the mobile network operator, the calling party can automatically redial the called party by determining an identity on the basis of a specific prompt message, thereby enabling a quick and simple redial operation.

Description

Mobile terminal call redialing method, device and mobile terminal

cross reference

The present application is hereby incorporated by reference in its entirety in its entirety in its entirety the entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire entire all

Technical field

The embodiments of the present invention relate to the field of mobile communications, and in particular, to a mobile terminal call redial method, apparatus, and mobile terminal.

Background technique

In life, people often use mobile terminals to make calls. For example, the calling party will call the called party, but in many cases, the other party will not be able to answer due to other reasons, or because of the quality of the communication signal in the area. Not good enough to connect. In this case, the calling party needs to make a call again manually, so the operation is cumbersome.

Summary of the invention

In view of the deficiencies of the prior art, an object of embodiments of the present invention is to provide a method and apparatus for automatically redialing a called party mobile terminal based on voice prompt information received by a calling party.

An embodiment of the present invention provides a method for re-dialing a call of a mobile terminal, where the method includes: Step 110: Monitor whether the calling party receives the operator prompt information; Step 120: When the calling party receives the operator prompt information, Determining whether the operator prompt information belongs to predetermined audio information; Step 130: When the operator prompt information belongs to predetermined audio information, the calling party re-calls the called party.

Preferably, step 110 includes: determining whether the calling party and the answering party are connected, and stopping listening to the operator prompting information when the calling party and the answering party are not connected.

Preferably, in step 120, the operator prompt information is an audio streaming media file. When the calling party receives the operator prompt information, it determines whether the operator prompt information belongs to by identifying data in the audio streaming media file. Schedule audio information.

Preferably, in step 120, the operator prompt information is to the user through the voice playback device. The played voice, when the calling party receives the operator prompt information, determines whether the operator prompt information belongs to the predetermined audio information by identifying the voice played to the user.

Preferably, step 130 includes: when the operator prompt information belongs to the predetermined audio information, setting different predetermined time intervals according to the received operator prompt information, and the calling party re-calls the called party after the predetermined time interval.

The embodiment of the present invention further provides a mobile terminal call redial device, the device includes: a prompt information monitoring module, a prompt information determining module, and a redial module, wherein: the prompt information monitoring module is configured to monitor whether the calling party receives the The operator prompt information is used to determine whether the operator prompt information belongs to predetermined audio information when the calling party receives the operator prompt information; the redial module is configured to: when the operator prompt information belongs to the predetermined audio Re-call the called party when the information is available.

Preferably, the prompt information monitoring module includes an on-state identification unit, and the on-state recognition unit is configured to determine whether the caller and the answering party are connected, and stop when the calling party and the answering party are not connected. The operator prompt information is monitored.

Preferably, the prompt information determining module includes an audio streaming media file identifying unit, and when the operator prompting information is an audio streaming media file, the audio streaming media file identifying unit is configured to determine the operation by identifying data in the audio streaming media file. Whether the quotient information belongs to the predetermined audio information.

Preferably, the prompt information determining module includes a voice recognition unit, and when the operator prompt information is a voice played to the user by the voice playing device, the voice recognition unit is configured to determine the operator prompt information by identifying the voice played to the user. Whether it belongs to predetermined audio information.

Preferably, the redial module includes a time setting unit, and the time setting unit is configured to set different predetermined time intervals according to the received operator prompt information when the operator prompt information belongs to predetermined audio information, at a predetermined time After the time interval, the calling party re-calls the called party.

The embodiment of the present invention further provides a mobile communication terminal, where the mobile communication terminal includes a mobile terminal call redial device, and the device includes: a prompt information monitoring module, a prompt information determining module, and a redial module, wherein: the prompt information is monitored. The module is configured to monitor whether the calling party receives the operator prompt information; the prompt information determining module is configured to determine, when the calling party receives the operator prompt information, whether the operator prompt information belongs to predetermined audio information; the redial module is used to The called party is re-called when the operator prompt information belongs to the predetermined audio information.

The embodiment of the invention further provides a mobile terminal call redial device, including:

a processor, a memory, a communication interface, and a bus; wherein

The processor, the memory, and the communication interface complete communication with each other through the bus;

The communication interface is used for information transmission between the decoding server and a communication device of the local server;

The processor is configured to invoke logic instructions in the memory to perform the following method;

Step 110: Monitor whether the calling party receives the operator prompt information.

Step 120: When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.

Step 130: When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.

The embodiment of the invention further provides a computer program, comprising program code, wherein the program code is used to perform the following operations:

Embodiments of the present invention also provide a storage medium for storing a computer program as described above.

Compared with the prior art, an object of embodiments of the present invention is to provide a method and apparatus for automatically redialing according to a user's call status. In the embodiment of the present invention, after the feedback of the mobile terminal of the called party is monitored, the prompt information of the specific operator response is determined, and the called party can be re-called for the specific prompt information by the identification judgment.

DRAWINGS

1 is a flowchart of a method for re-dialing a call of a mobile terminal according to an embodiment of the present invention;

2 is a system block diagram of a mobile terminal call redial device according to an embodiment of the present invention;

3 is a schematic structural diagram of a mobile terminal with a mobile terminal call redial device according to an embodiment of the present invention;

4 is a logic block diagram of a mobile terminal call redial device according to an embodiment of the present invention.

detailed description

The various techniques described herein can be used in a variety of wireless communication systems, such as current 2G, 3G, 4G communication systems, such as Global System for Mobile Communications (GSM), Code Division Multiple Access (CDMA, Code Division Multiple). Access) system, Time Division Multiple Access (TDMA) system, Wideband Code Division Multiple Access (WCDMA) system, Frequency Division Multiple Access (FDMA), Frequency Division Multiple Addressing (FDMA) system, orthogonal OFDM (Orthogonal Frequency-Division Multiple Access) system, Single Carrier Frequency Division Multiple Addressing (SC-FDMA) system, General Packet Radio Service (GPRS) system, Long Term Evolution (LTE) systems, and other such communication systems.

The mobile terminal can be a wireless terminal, which can be a device that provides voice and/or data connectivity only to the user, a handheld device with wireless connectivity, or other processing device that is connected to the wireless modem. The wireless terminal can communicate with one or more core networks via a radio access network (eg, RAN, Radio Access Network), which can be a mobile terminal, such as a mobile terminal (or "cellular" telephone) and with a mobile terminal The computers, for example, can be portable, pocket-sized, handheld, computer-integrated or in-vehicle mobile devices that exchange language and/or data with the wireless access network. For example, personal communication service (PCS, Personal Communication Service) telephone, cordless telephone, Session Initiation Protocol (SIP) telephone, Wireless Local Loop (WLL) station, Personal Digital Assistant (PDA, Personal Digital Assistant), etc. . A wireless terminal may also be called a Subscriber Unit, a Subscriber Station, a Mobile Station, a Mobile, a Remote Station, an Access Point, and a Remote Terminal. (Remote Terminal), Access Terminal, User Terminal, User Agent, User Device, or User Equipment.

1 is a flow chart of a specific implementation manner of a call redial method of a mobile terminal according to the present invention. The method includes:

Step 110: Determine whether the calling party mobile terminal is monitored to receive the operator prompt information.

In the process of telephone communication, the calling party of the telephone first calls the called party by dialing, and in the normal state, there are two states of "on" and "not on", wherein, "not connected" of The status is usually caused by not being in the service area, shutting down, or not receiving the signal. In these cases, the operator usually sends a voice prompt according to the specific situation. For example, if the called party's mobile terminal is turned off, the operator will prompt the voice of the other party's phone is turned off, please dial later. If the mobile terminal signal of the calling party is poor, the operator will prompt “The phone you dialed cannot be connected, please dial again later”.

In the above case, it is necessary to redial the call that cannot be connected. The embodiment of the invention provides a method for identifying a voice prompt of an operator, which can perform fast redialing by identifying prompt information pushed by the operator.

First, after calling the called party's phone, the calling party starts to monitor the voice message received by the calling party's mobile terminal. In the state that the other party cannot be connected, the operator sends a corresponding message according to the detection of the mobile terminal of the called party.

When the called party connects the phone for a normal call, the calling party detects the corresponding turn-on signal. In one embodiment, in the Android system, the monitoring of the state of the mobile phone can be based on two classes: TelephoneManger and PhoneStateListener.

The main static member constants monitored for PhoneStateListener.LISTEN_CALL_STATE include:

Int CALL_STATE_IDLE idle state;

Int CALL_STATE_OFFHOOK off-hook state, indicating that there is at least one phone activity, the activity is either dialing or talking, or on hold;

Ringing, waiting means no phone.

In the above embodiment, it is possible to judge whether or not the telephone is turned on by monitoring int CALL_STATE_OFFHOOK. If it is turned on, it turns off the monitoring of the operator prompt information.

Step 120: Determine whether the operator prompt information is received to belong to predetermined audio information. After listening to the prompt message sent by the operator, the mobile terminal acting as the calling party considers that the operator prompt information is from the operation if the voice identification information from the network side is received if the called party is not connected. Voice prompt information.

After receiving the prompt information from the operator, the prompt information needs to be judged to determine whether it belongs to the predetermined voice prompt information, thereby determining whether the subsequent calling party initiates redialing. The predetermined voice prompt information refers to information that characterizes a situation suitable for replay. For example, when the prompt message from the operator is "The user you dialed has been down," it means that the user will be quite If you can't connect for a long time, there is no need to start redialing; if the prompt message from the operator is "The user you dialed is busy, please dial later", it means that you need to start redialing after a period of time.

In a preferred embodiment, the operator prompt information is the voice played by the operator to the user through the handset. In this embodiment, the played voice is first collected, and then the voice is identified to extract relevant data in the voice to determine whether it belongs to the predetermined voice prompt information. In this embodiment, the recognition of the played voice can be implemented by various suitable voice recognition modules, such as a siri software module or the like. After the voice recognition module recognizes the voice played by the user, the data outputted after the recognition is compared with the predetermined voice prompt information, and if it belongs to the predetermined voice prompt information, the redial is performed in the subsequent step.

In another preferred embodiment, the operator prompt information is an audio streaming media file from the network side indicating the operator prompt information. In this embodiment, the data in the stream file can be directly read by identifying the data. And determining whether the data belongs to predetermined voice prompt information. In this embodiment, the identification of the data can still be achieved by the speech recognition module mentioned above, but the speech in the microphone does not have to be collected, and the processing is faster. In this embodiment, the streaming media file refers to a continuous time base medium using streaming technology in the Internet/Intranet, such as audio, video or multimedia files, which may be based on, for example, Resource Reservation Protocol (RSVP), real-time transport protocol. One of the protocols (RTP), Real Time Transport Control Protocol (RTCP), Microsoft Streaming Media Service Protocol (MMS), Real Time Streaming Protocol (RTSP), or Multi-Email Internet Mail Extension Protocol (MIME). The format of the streaming media file can be avi, mpeg, dat, etc.

Determining whether the predetermined voice prompt information belongs to the predetermined voice prompt information may be implemented by a keyword comparison method. Specifically, the preset voice prompt information set includes multiple keywords, such as “user busy”, “shutdown”, and “unable to connect”. "Wait. After obtaining the operator prompt information by the identifier, querying whether the respective elements in the preset voice prompt information set exist in the obtained operator prompt information. If yes, it indicates that the operator prompt information belongs to the predetermined voice prompt information; if not, it indicates that the operator prompt information does not belong to the predetermined voice prompt information. The preset voice prompt information set may include synonyms and synonyms for the keyword as much as possible, so as to implement the determining step more accurately and comprehensively.

If the operator prompt information does not belong to the predetermined audio information, return to step 110 to continue monitoring.

Step 130: If the operator prompt information belongs to predetermined audio information, the calling party mobile terminal Re-call the called party mobile terminal. Redialing is the same as the process of dialing, and will not be described here.

In a preferred embodiment for implementing the step, the corresponding redial interval time is set for the prompt information. Since different operator prompt information means that the called party is in different states, it may take different time to recover to answer the call. status. For example, when the operator prompt message is "The phone you dialed cannot be connected, please dial later", it indicates that the called party may not be able to answer due to poor signal, so it may take a long time interval (for example, 30) -50 seconds) Redial again; when the operator prompt message is "Your call is busy, please dial later", it indicates that the called party is due to other calls, so it may take a short time interval (for example 10-20 seconds) Redial again. Therefore, for different operator prompt information, redial can be performed at different times to improve the efficiency and success rate of redialing.

Correspondingly, the embodiment of the present invention further provides a mobile terminal call redial device 200. As shown in FIG. 2, the device 200 includes a prompt information monitoring module 210, a prompt information determining module 220, and a redial module 230. among them:

The prompt information monitoring module 210 is configured to monitor whether the calling party receives the operator prompt information. After calling the called party's phone, the calling party starts to monitor the voice information received by the calling party's mobile terminal. In the state that the other party cannot be connected, the operator sends a corresponding message according to the detection of the mobile terminal of the called party. The prompt information monitoring module 210 can be implemented by a corresponding software module. For example, if the Android state changes in the phone state, the broadcast will be sent as android.intent.action.PHONE_STATE, and the broadcast receiver can be monitored by setting a corresponding broadcast receiver.

The prompt information monitoring module 210 includes an on-state identification unit 211 for determining whether the caller and the answering party are connected, and stopping when the calling party and the answering party are not connected. The operator prompt information is monitored.

According to the foregoing description, as an embodiment, the on-state identification unit 211 can be implemented by monitoring the parameter int CALL_STATE_OFFHOOK in the PhoneStateListener.LISTEN_CALL_STATE to determine whether the phone is turned "on".

The prompt information determining module 220 is configured to determine whether the operator prompt information belongs to predetermined audio information when the calling party receives the operator prompt information.

In a preferred embodiment, the prompt information determining module 220 may include a voice recognition unit, and when the operator prompt information is a voice played to the user by the voice playing device, the voice recognition unit is configured to determine the voice played by the user. Whether the operator prompt information belongs to a predetermined tone Frequency information. The speech recognition unit can be implemented by various suitable speech recognition modules, such as Apple's siri software module and the like.

In another preferred embodiment, the prompt information determining module 220 may include an audio streaming media file identifying unit, and when the operator prompting information is an audio streaming media file, the audio streaming media file identifying unit is configured to identify the audio streaming media file. The data in the data determines whether the operator prompt information belongs to predetermined audio information. The data input port of the audio streaming media file identification unit does not need to collect the voice feedback from the operator, but directly collects the voice data file fed back by the operator, and identifies the voice information from the data file. The audio streaming file identification unit can also be implemented using a voice recognition module.

The redial module 230 is configured to re-dial the called party when the operator prompt information belongs to the predetermined audio information.

In a preferred embodiment, the redial module 230 includes a time setting unit 231. Since different operator prompt information means that the called party is in a different state, it may take different time to resume the state in which the call can be answered. Therefore, for different operator prompt information, redial can be performed at different times to improve the efficiency and success rate of redialing. The time setting unit 231 can be implemented by a program module such as a timer, and set different predetermined time intervals according to the received operator prompt information, and the calling party re-calls the called party after the predetermined time interval.

The embodiment of the present invention further provides a mobile communication terminal 300. The mobile communication terminal 300 includes the mobile terminal call redial device 200. The call redial device 200 includes a prompt information monitoring module 210, a prompt information determining module 220, and a heavy Dial module 230. The prompt information monitoring module is configured to monitor whether the calling party receives the operator prompt information; the prompt information determining module is configured to determine, when the calling party receives the operator prompt information, whether the operator prompt information belongs to the predetermined audio information; The redial module is configured to re-dial the called party when the operator prompt information belongs to the predetermined audio information. The mobile communication terminal 300 of the embodiment of the present invention is configured with a mobile terminal call redial device that can perform redialing based on the operator's voice prompt information, and the principle and implementation manner of the mobile terminal call redial device 200 have been performed above. Description, no longer repeat here.

4 is a logic block diagram of a mobile terminal call redial device according to an embodiment of the present invention, the device includes:

a processor 401, a memory 402, a communication interface 403, and a bus 404; wherein

The processor 401, the memory 402, and the communication interface 403 complete communication with each other through the bus 404;

The communication interface 403 is used for information transmission between a mobile terminal and a communication device of the server;

The processor 404 is configured to invoke logic instructions in the memory 402 to perform the following methods;

Referring to FIG. 1, the embodiment discloses a computer program, including program code, which is used to perform the following operations:

This embodiment discloses a storage medium for storing a computer program as described above.

A person skilled in the art can understand that all or part of the steps of implementing the above method embodiments may be completed by using hardware related to the program instructions. The foregoing program may be stored in a computer readable storage medium, and the program is executed when executed. The foregoing steps include the steps of the foregoing method embodiments; and the foregoing storage medium includes: a medium that can store program codes, such as a ROM, a RAM, a magnetic disk, or an optical disk.

Finally, it should be noted that the above embodiments are merely illustrative of the technical solutions of the present invention, and are not intended to be limiting; although the present invention has been described in detail with reference to the foregoing embodiments, those skilled in the art will understand that The technical solutions described in the foregoing embodiments may be modified, or some or all of the technical features may be equivalently replaced; and the modifications or substitutions do not deviate from the technical solutions of the embodiments of the present invention. range.

Claims

A mobile terminal call redial method, characterized in that the method comprises:

Step 110: Monitor whether the calling party receives the operator prompt information.

Step 120: When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.

Step 130: When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.
The method according to claim 1, wherein the step 110 comprises: determining whether the caller and the answering party are connected, and stopping listening to the operation when the calling party and the answering party are not connected. Merchant prompt information.
The method according to claim 1 or 2, wherein the step 120 is: the operator prompting information is an audio streaming media file, and when the calling party receives the operator prompting information, by identifying the audio streaming media file The data determines whether the operator prompt information belongs to predetermined audio information.
The method according to claim 1 or 2, wherein the step 120 is: the operator prompt information is a voice played to the user by the voice playing device, and when the calling party receives the operator prompt information, the identification is performed. The voice played to the user determines whether the operator prompt information belongs to predetermined audio information.
The method according to claim 1 or 2, wherein the step 130 comprises: when the operator prompt information belongs to predetermined audio information, setting different predetermined time intervals according to the received operator prompt information, at a predetermined time After the time interval, the calling party re-calls the called party.
A mobile terminal call redial device, wherein the device comprises: a prompt information monitoring module, a prompt information determining module, and a redialing module, wherein:

The prompt information monitoring module is configured to monitor whether the calling party receives the operator prompt information;

The prompt information determining module is configured to determine, when the calling party receives the operator prompt information, whether the operator prompt information belongs to predetermined audio information;

The redial module is configured to re-dial the called party when the operator prompt information belongs to the predetermined audio information.
The device according to claim 6, wherein the prompt information monitoring module comprises an on-state identification unit, and the on-state recognition unit is configured to determine whether the caller and the answering party are connected If the caller and the answering party are not connected, the interception of the operator prompt information is stopped.
The device according to claim 6 or 7, wherein the prompt information determining module comprises an audio streaming media file identifying unit, and when the operator prompting information is an audio streaming media file, the audio streaming media file identifying unit is configured to pass Identifying data in the audio streaming media file determines whether the operator prompt information belongs to predetermined audio information.
The device according to claim 6 or 7, wherein the prompt information determining module comprises a voice recognition unit, and when the operator prompting information is a voice played to the user by the voice playing device, the voice recognition unit is configured to identify The voice played to the user determines whether the operator prompt information belongs to predetermined audio information.
The apparatus according to claim 6 or 7, wherein the redialing module comprises a time setting unit, and the time setting unit is configured to: according to the received operator, when the operator prompt information belongs to predetermined audio information The prompt information sets different predetermined time intervals, and after the predetermined time interval, the calling party re-calls the called party.
A mobile communication terminal, comprising: a mobile terminal call redial device, the device comprising: a prompt information monitoring module, a prompt information determining module, and a redialing module, wherein:

The prompt information monitoring module is configured to monitor whether the calling party receives the operator prompt information;

The prompt information determining module is configured to determine, when the calling party receives the operator prompt information, whether the operator prompt information belongs to predetermined audio information;

The redial module is configured to re-dial the called party when the operator prompt information belongs to the predetermined audio information.
A mobile terminal call redial device, comprising:

a processor, a memory, a communication interface, and a bus; wherein

The processor, the memory, and the communication interface complete communication with each other through the bus;

The communication interface is used for information transmission between the decoding server and a communication device of the local server;

The processor is configured to invoke logic instructions in the memory to perform the following method;

Step 110: Monitor whether the calling party receives the operator prompt information.

Step 120: When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.

Step 130: When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.
A computer program comprising program code for performing the following operations:

Step 110: Monitor whether the calling party receives the operator prompt information.

Step 120: When the calling party receives the operator prompt information, it is determined whether the operator prompt information belongs to the predetermined audio information.

Step 130: When the operator prompt information belongs to the predetermined audio information, the calling party re-calls the called party.
A storage medium for storing the computer program of claim 13.