WO2017056177A1 - Completely non-face-to-face physical distribution system - Google Patents

Completely non-face-to-face physical distribution system Download PDF

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Publication number
WO2017056177A1
WO2017056177A1 PCT/JP2015/077429 JP2015077429W WO2017056177A1 WO 2017056177 A1 WO2017056177 A1 WO 2017056177A1 JP 2015077429 W JP2015077429 W JP 2015077429W WO 2017056177 A1 WO2017056177 A1 WO 2017056177A1
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WO
WIPO (PCT)
Prior art keywords
article
base box
information
face
receiving
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Application number
PCT/JP2015/077429
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French (fr)
Japanese (ja)
Inventor
相川太郎
小笠原健
Original Assignee
株式会社テンフィートライト
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 株式会社テンフィートライト filed Critical 株式会社テンフィートライト
Priority to JP2015548094A priority Critical patent/JP6072293B1/en
Priority to PCT/JP2015/077429 priority patent/WO2017056177A1/en
Priority to TW104132191A priority patent/TW201712607A/en
Publication of WO2017056177A1 publication Critical patent/WO2017056177A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the present invention relates to a logistics system, and more particularly to a logistics system that does not require personal information regarding the sender's and recipient's address and name at the time of shipment / receipt of packages and is completely non-face-to-face.
  • the sender selects a delivery means such as a logistics company's window, convenience store, home delivery BOX, etc., and sends the package to the recipient.
  • a delivery means such as a logistics company's window, convenience store, home delivery BOX, etc.
  • the recipient receives the package at his / her home, distribution company window, convenience store, delivery box, etc.
  • the sender In the physical distribution system shown in FIG. 8A, the sender generally writes information such as the address and name of the sender and recipient when shipping the package. Other than the home delivery BOX, it is necessary to deposit the luggage in a face-to-face manner with the person in charge of shipping. The recipient must receive the parcel in a face-to-face manner from the person who deposits the parcel at the place described above, except for the home delivery BOX.
  • the sender generally writes information such as the address and name of the sender and recipient when shipping the package. I have to leave my luggage. In addition, the recipient must receive the package in a face-to-face manner from the person who keeps the package.
  • the present invention has an object to provide a complete non-face-to-face logistics system that does not require personal information such as the address and name of the sender and recipient, and enables sending and receiving of packages in a non-face-to-face format. .
  • a computer connected to a network, A storage unit is provided, and in the storage unit, a transaction ID that specifies a specific transaction established between an article sender that sends out a specific article and an article recipient that receives the specific article is registered.
  • An authentication processing unit that performs an authentication process when receiving an authentication request using the transaction ID;
  • the article sender receives an authentication request using the transaction ID from a sending base BOX that is a base BOX for temporarily storing the specific goods when sending the specific goods to the goods recipient.
  • An article transfer instruction information creation processing unit that takes out the specific article from the base BOX, transfers the specific article to the receiving base BOX, and outputs the article transfer instruction information so as to temporarily store the specific article to the receiving base BOX. It is a completely non-face-to-face logistics system.
  • the invention of claim 3 A computer connected to a network, A storage unit; An ID issuance processing unit that issues a transaction ID for identifying a specific transaction established between an article sender that sends out a specific article and an article recipient that receives the specific article; An authentication processing unit that performs an authentication process when receiving an authentication request using the transaction ID; The article sender receives an authentication request using the transaction ID from a sending base BOX that is a base BOX for temporarily storing the specific goods when sending the specific goods to the goods recipient.
  • An article transfer instruction information creation processing unit that takes out the specific article from the base BOX, transfers the specific article to the receiving base BOX, and outputs the article transfer instruction information so as to temporarily store the specific article to the receiving base BOX. It is a completely non-face-to-face logistics system.
  • FIG. 1 It is a figure showing an example of the composition of the physical distribution system concerning the present invention. It is a figure showing an example of a structure of the server apparatus shown in FIG. (A) It is a figure showing an example of the information memorize
  • the completely non-face-to-face logistics system 1 of the present invention illustrated in FIG. 1 is a service provider that provides a completely non-face-to-face logistics service according to the present invention, and installs a server device 2 on a network such as the Internet. To make up.
  • the service provider can connect the plurality of bases BOX 3 arranged at a plurality of predetermined locations and the server device 2 to each other via a communication network 8a such as the Internet communication network, and the logistics according to the present invention. Provide service.
  • the base BOX 3 is a “luggage storage BOX”.
  • An article sender and an article recipient who use the completely non-face-to-face logistics service according to the present invention provided by the service provider send out and receive a specific article illustrated by reference numeral 9 in FIG.
  • Base BOX3 is used as “temporary custody BOX”.
  • the base BOX 3 is installed in a place where goods senders and goods recipients can easily use, for example, convenience stores and stations.
  • a so-called coin locker provided at a station or the like may be used as the base BOX 3.
  • each base BOX 3 includes an information transmitting / receiving unit 3a, a control unit 3b, a display unit 3c, an operation unit 3d, a storage unit 3e, and a lock management unit 3f.
  • Each base BOX 3 performs information communication with the server device 2 via the communication network 8a such as the Internet communication network by the information transmitting / receiving unit 3a.
  • Information output and information input reception are performed by the display unit 3c and the operation unit 3d including an operation panel.
  • the storage unit 3e is a storage unit that can be locked and unlocked with a predetermined capacity for storing and temporarily storing the luggage 9.
  • the lock of the storage unit 3e is managed by the lock management unit 3f.
  • the locking management unit 3f when the lock management unit 3f acquires the first unlocking instruction information via the communication network 8a such as the Internet communication network, the locking management unit 3f unlocks the storage unit 3e based on the instruction.
  • the locking management unit 3f creates the first locking information, and performs Internet communication.
  • the first-time locking information is transmitted via the communication network 8a such as a network.
  • the locking management unit 3f when the lock management unit 3f acquires the second unlocking instruction information via the communication network 8a such as the Internet communication network, the locking management unit 3f unlocks the storage unit 3e based on the instruction.
  • the locking management unit 3f creates the second locking information, and the Internet communication network
  • the second lock information is transmitted via the communication network 8a.
  • an article sender who uses a completely non-face-to-face logistics service provided by the service provider uses a sender terminal 4 composed of a computer, a portable terminal, etc.
  • Information can be communicated with the completely non-face-to-face logistics system 1 of the present invention via a communication network 8b such as a wireless communication network defined by the wireless communication standard.
  • an article recipient who uses a completely non-face-to-face logistics service according to the present invention provided by the service provider uses a recipient terminal 5 comprising a computer, a portable terminal, etc.
  • Information communication is possible with the completely non-face-to-face logistics system 1 of the present invention via a communication network 8b such as a wireless communication network defined in the above.
  • a commerce operator terminal 6 is a terminal including a computer used by a commerce operator who uses a completely non-face-to-face logistics service according to the present invention provided by the service provider.
  • the commerce operator terminal 6 and the server device 2 can be connected to each other via a communication network 8a such as the Internet communication network.
  • a commerce company provides a place for product transactions between a business operator or an individual who uses a network such as the Internet as an intermediary between merchandise transactions between individuals or individuals on the network. It is a business. Business operators that provide auction sites where auctions are held between participants on the network are also included in the commerce business operators.
  • a logistics company terminal 7 is a terminal composed of a computer or the like used by the logistics company.
  • the logistics company terminal 7 and the server device 2 can be connected to each other via a communication network 8a such as the Internet communication network.
  • the logistics company transfers the luggage 9 according to the request / instruction received from the service provider via the communication network 8a and the logistics company terminal 7.
  • the sender BOX 3 is a base BOX3 that temporarily stores the specific article (package 9).
  • the specific article (package 9) is transferred to the receiving base BOX, which is a base BOX 3 for temporarily storing the specific article (package 9). To do.
  • the server device 2 has an information transmission / reception unit 10, an ID issuance processing unit 12, an authentication processing unit 13, a site BOX management unit 14, an article transfer management unit 15, A distribution cost calculation processing unit 16, a storage unit 17, and a control unit 11 that controls information processing of these units are provided.
  • the information transmitting / receiving unit 10 communicates information with the base BOX 3, the sender terminal 4, the recipient terminal 5, the commerce operator terminal 6, and the logistics operator terminal 7 via a communication network such as the Internet communication network. I do.
  • the ID issuance processing unit 12 performs a process of issuing a transaction ID that identifies a specific transaction established between an article sender that sends out a package 9 that is a specific article and an article recipient that receives the package 9. .
  • a typical example in which the ID issuance processing unit 12 issues a transaction ID is established between an article sender who sends a package 9 as a specific article and an article recipient who receives the package 9 from the commerce company terminal 6.
  • Information specifying a specific transaction is provided, and a transaction ID specifying the specific transaction is issued in correspondence with the information.
  • the issued transaction ID specifies a specific transaction established between the product sender that provides the package 9 as a specific product and the product recipient that receives the package 9 provided from the commerce company terminal 6. In association with the information, it is registered in a transaction information database (hereinafter referred to as “DB”) 17 a of the storage unit 17.
  • DB transaction information database
  • the issued transaction ID is notified via the information transmitting / receiving unit 10 of the server device 2 to the commerce operator terminal 6 that has requested the issue of the transaction ID.
  • the commerce company uses the commerce company terminal 6 to issue the issued transaction ID, the article sender terminal 4 of the article sender who has established the specific transaction for the package 9, and the receipt of the article of the article recipient. Notify the human terminal 5.
  • the package 9 Information providing information to the article sender terminal 4 of the article sender who has completed the specific transaction and the article recipient terminal 5 of the article recipient (for example, information using an E-mail address or specific application software) If the server device 12 has also received an article sender ID of an article sender that can be used for transmission / reception, an article recipient ID of an article recipient, etc., the transaction ID issued from the server apparatus 2 by using the information.
  • the article sender terminal 4 and the article recipient terminal 5 may be notified.
  • the issued transaction ID is notified from the server device 2 to the commerce operator terminal 6 that has requested the issue of the transaction ID, but from the commerce operator (commerce operator terminal 6), the package
  • the notification of the transaction ID to the article sender terminal 4 of the article sender and the article recipient terminal 5 of the article recipient that have established the specific transaction for receiving the transaction No. 9 becomes unnecessary.
  • the transaction ID registered in the transaction information DB 17a of the storage unit 17 further includes information for providing information to the article sender terminal 4 and the article recipient terminal 5 (for example, an E-mail address, a specific
  • the article sender ID of the article sender and the article recipient ID of the article recipient that can be used for information transmission and reception using the application software are associated and registered together.
  • the product sender ID and the product recipient ID are, for example, IDs respectively given to the product sender and the product recipient when using an SNS (Social Networking Service) established by the commerce company or a transaction site. Can be.
  • SNS Social Networking Service
  • the ID issuance processing unit 12 issues a transaction ID
  • the article sender or the article recipient is in accordance with the present invention. Some are issued by accessing the server device 2 constituting the completely non-face-to-face logistics system 1 and requesting issuance.
  • the article sender or the article recipient uses the sender terminal 4 or the recipient terminal 5 to provide the service provider.
  • the sender terminal 4 or the recipient terminal 5 By accessing the website of the completely non-face-to-face logistics system 1 of the present invention to be provided or starting an application for the logistics service provided by the completely non-face-to-face logistics system 1 and requesting the server 2 to issue the transaction ID It is issued.
  • the ID issuance processing unit 12 performs a specific transaction between the sender terminal 4 or the recipient terminal 5 and the article sender who provides the parcel 9 as a particular article and the article recipient who receives the parcel 9. Upon receipt of information to be specified, a transaction ID for specifying the specific transaction is issued in correspondence with the information.
  • the issued transaction ID is a specific transaction established between the product sender that sends out the package 9 that is a specific product and the product receiver that receives the package 9, obtained from the sender terminal 4 or the recipient terminal 5.
  • the transaction information DB 17a of the storage unit 17 is registered in association with the information to be specified.
  • the ID issuance processing unit 12 provides information for providing information from the accessing sender terminal 4 or recipient terminal 5 to the article sender terminal 4 or the article recipient terminal 5 (for example, an E-mail address or a specific address).
  • the product sender ID of the product sender, the product recipient ID of the product recipient, etc. which can be used for sending and receiving information using the application software, and registering it in the transaction information DB 17a of the storage unit 17 in association with the issued transaction ID. To do.
  • the issued transaction ID is notified to the sender terminal 4 or the recipient terminal 5.
  • the ID issue processing unit 12 may further issue an article sender ID for specifying the article sender and an article recipient ID for specifying the article recipient in association with the transaction ID. .
  • the ID issue processing unit that performs the same function as the ID issue processing unit 12 that performs the processing described above may be provided in the commerce operator terminal 6. That is, when the transaction is established, the commerce company issues the transaction ID using the commerce company terminal 6 and transmits it to the sender terminal 4 and the recipient terminal 5 and the server device 2. .
  • the server device 2 of the completely non-face-to-face logistics system 1 of the present invention provided by the service provider acquires the transaction ID issued by the ID issuing processing unit of the commerce operator terminal 6 from the commerce operator terminal 6.
  • the transaction information DB 17a of the storage unit 17 is registered.
  • information providing information from the commerce company terminal 6 to the article sender terminal 4 and the article recipient terminal 5 for example, an article sender that can be used for information transmission / reception using an e-mail address or specific application software) Item sender ID, item recipient ID of the item recipient, etc.), and these can be associated and registered together.
  • the above-mentioned transaction ID does not include personal information such as the address and name of the product sender, and personal information such as the address and name of the product recipient. Therefore, in the logistics system provided by the service provider by the completely non-face-to-face logistics system 1 of the present invention, the personal information such as the address of the article sender, the personal information such as the name, the personal address such as the address of the article recipient, and the name are not required. It is.
  • the article sender ID and the article recipient ID can be used for information transmission / reception using specific application software.
  • the sender ID and the goods recipient ID of the goods recipient none of the personal information such as the address of the goods sender, the personal information such as the name, and the personal information such as the address of the goods recipient and the name is necessary.
  • the authentication processing unit 13 performs authentication processing when the server device 2 receives an authentication request using the transaction ID via a communication network such as the Internet communication network. Examples of the authentication request are as follows.
  • the authentication processing unit 13 can also perform an authentication process when an authentication request using the article sender ID or the article recipient ID is received via a communication network such as an Internet communication network.
  • the site BOX management unit 14 includes a site BOX information provision processing unit 14a and an unlocking instruction information creation processing unit 14b.
  • the article transfer management unit 15 includes a deposit status notification processing unit 15a and an article transfer instruction information creation processing unit 15b.
  • the deposit status notification processing unit 15a performs a process of notifying the sender terminal 4 and / or the recipient terminal 5 of predetermined information that the package 9 is in the deposit status at the sender base BOX. As a result, the goods recipient knows that the goods sender has deposited the baggage 9 at the sending base BOX.
  • the site BOX information provision processing unit 14a receives an instruction to request that the server device 2 provide the site BOX information regarding a plurality of available sites BOX3 via a communication network such as the Internet communication network. At this time, processing for providing base BOX information regarding a plurality of usable bases BOX 3 is performed.
  • this is a case where a request is received from the recipient terminal 5 to provide location BOX information regarding a plurality of locations BOX 3 that can be used by the item recipient using the recipient terminal 5.
  • location BOX information regarding a plurality of usable bases BOX 3 is provided to the recipient terminal 5.
  • the recipient terminal 5 is urged to select the location BOX where the item 9 is temporarily stored when the item recipient receives the item 9, as the receiving location BOX.
  • base BOX information related to a plurality of usable bases BOX 3 is provided to the sender terminal 4.
  • the sender terminal 4 is urged to select the site BOX that temporarily stores the package 9 as the source site BOX when the product sender presents the package 9.
  • predetermined browsing information is transmitted to the sender terminal 4 and the recipient terminal 5 based on the information shown in FIG. 3B stored in the base BOX DB 17b of the storage unit 17.
  • the base BOX information provision processing unit 14a obtains information on the sender base BOX and the receiver base BOX selected from the sender terminal 4 and the recipient terminal 5 as the base BOX selected and temporarily stored by the sender and the recipient.
  • the transaction is established in the transaction information DB 17a of the storage unit 17 in association with the transaction ID that identifies the transaction that has been established between the sender and the recipient.
  • the authentication processing unit 13 receives the first authentication request using the transaction ID from the sending site BOX or the receiving site BOX and performs the authentication process. Thereafter, a process of transmitting the unlocking instruction information for the first time to unlock the sending base BOX or the receiving unit BOX of the receiving base BOX to the sending base BOX or the receiving base BOX is performed.
  • the article sender operates the operation unit 3d of the nearest base BOX, transmits the transaction ID, and requests authentication.
  • the site BOX management unit 14 of the server apparatus 2 acquires the site BOX information for which the authentication request has been made, and uses the site BOX that the sender has started to use as information related to the source site BOX selected by the sender.
  • the transaction information DB 17a of the storage unit 17 is recorded in association with the transaction ID that identifies the transaction related to the sender.
  • the locking unit 3f of the sending site BOX and the receiving site BOX acquires the first unlocking instruction information
  • the locking unit 3f of the sending site BOX and the receiving site BOX unlocks the storage unit 3e of the sending site BOX and the receiving site BOX.
  • the locking management unit 3f After unlocking based on the first unlocking instruction information, when the luggage 9 is stored in the unlocked storage unit 3e, etc., the locking management unit 3f The lock information is created, and the first lock information is transmitted via the communication network 8a such as the Internet communication network.
  • the authentication processing unit 13 When the authentication processing unit 13 receives the first authentication request using the transaction ID from the receiving site BOX and performs the authentication process, information regarding the site BOX 3 to which the authentication request has been transmitted is stored. As described above, it is also authenticated that the information corresponding to the receiving location BOX selected in advance by the item recipient and recorded in the transaction information DB 17a of the storage unit 17 in association with the transaction ID is supported.
  • the unlocking instruction information creation processing unit 14b performs a process of transmitting the first unlocking instruction information to the sending base BOX or the receiving base BOX, and then the authentication processing unit 13 performs the sending base BOX or the receiving base BOX. After receiving the second authentication request using the transaction ID from the base BOX and performing the authentication process, the second unlocking instruction information for unlocking the storage part 3e of the sending base BOX or the receiving base BOX Is transmitted to the sending site BOX or the receiving site BOX.
  • the lock management unit 3f of the sending base BOX and the receiving base BOX obtains the second unlocking instruction information
  • the lock unit 3e of the sending base BOX and the receiving base BOX is unlocked based on the instructions. .
  • the locking management unit 3f performs the second locking. Information is created, and the second locking information is transmitted via the communication network 8a such as the Internet communication network.
  • the first authentication request using the transaction ID received from the sending base BOX is generally an article sender. Is an authentication request that is input to the operation unit 3d of the site BOX3.
  • the first lock information acquired by the server device 2 from the sending base BOX is generally information indicating that the article sender temporarily deposits the luggage 9 in the sending base BOX.
  • the second authentication request using the transaction ID received from the sending base BOX is generally described later. This is an authentication request that is input by the logistics company to the operation unit 3d of the site BOX3.
  • the second lock information acquired by the server device 2 from the sending base BOX is generally information indicating that a logistics company, which will be described later, has taken out the baggage 9 from the sending base BOX and started a transfer operation.
  • the first authentication request using the transaction ID received from the receiving base BOX before the authentication processing unit 13 sends the above-described first unlocking instruction information to the receiving base BOX is generally described later. This is an authentication request that is input by the logistics company to the operation unit 3d of the site BOX3.
  • the first-time locking information acquired by the server device 2 from the receiving location BOX is generally information indicating that a logistics company (to be described later) has temporarily deposited the luggage 9 at the receiving location BOX.
  • the second authentication request using the transaction ID received from the receiving base BOX is generally an article receiving This is an authentication request that a person inputs to the operation unit 3d of the base BOX3.
  • the second lock information acquired by the server device 2 from the receiving location BOX is generally information indicating that the goods recipient has taken out the package 9 from the receiving location BOX and has received the package 9.
  • the article transfer instruction information creation processing unit 15b issues an authentication request using the transaction ID from the sending base BOX that temporarily stores the package 9 when the article sender sends the package 9 to the product recipient.
  • the logistics operator terminal 7 used by the logistics operator receives the information.
  • the package 9 is taken out from the sending site BOX, transferred to the receiving site BOX, and the article transfer instruction information is transmitted to the receiving site BOX so as to temporarily store the package 9.
  • the server device 2 can recognize that the baggage 9 has been temporarily deposited by the product sender at the sending site BOX.
  • the receiving location BOX is selected by the item recipient, the acquisition of the information in the server device 2 is associated with the transaction ID.
  • the above-mentioned article sender sends the package 9 to the above-mentioned article recipient
  • the above-mentioned article recipient receives the authentication request using the transaction ID from the sending base BOX that temporarily stores the package 9 and receives the package 9.
  • This is the state after receiving the information specifying the receiving base BOX, which is the base BOX for temporarily storing the luggage 9. Therefore, in this state, the deposit of the article 9 related to the transaction ID to the sending base BOX is completed, and information on the receiving base BOX to which the article 9 related to the transaction ID is to be transferred is recorded in the transaction information DB 17a of the storage unit 17. ing.
  • the article transfer instruction information creation processing unit 15b adds information related to the transaction ID to information related to the base BOX from which the article 9 is taken out with the transaction ID as a clue and information related to the receiving base BOX to which the article 9 should be transferred.
  • the logistics company terminal 7 takes out the package 9 from the sending site BOX, transfers it to the receiving site BOX, and transmits article transfer instruction information so as to temporarily store the package 9 to the receiving site BOX. Process.
  • the deposit status notification processing unit 15a After obtaining the second lock information from the sending base BOX, the deposit status notification processing unit 15a takes out the baggage 9 from the sending base BOX by the logistics company and sends it to the receiving base BOX. A process for notifying the sender terminal 4 and / or the recipient terminal 5 of predetermined information that the transfer has started is performed.
  • the goods sender and / or the goods recipient know that the logistics company has started to transfer the package 9 from the sending site BOX to the receiving site BOX.
  • the deposit status notification processing unit 15a After acquiring the first lock information from the receiving location BOX, the deposit status notification processing unit 15a sends predetermined information indicating that the package 9 is in the deposit status to the receiving location BOX. Alternatively, a process for notifying the recipient terminal 5 is performed.
  • the article sender and / or the article recipient know that the logistics company has transferred the package 9 to the receiving location BOX.
  • the deposit state notification processing unit 15a obtains the second lock information from the receiving location BOX, and then the predetermined information that the package 9 has been taken out by the goods recipient from the receiving location BOX. Is sent to the sender terminal 4 and / or the recipient terminal 5.
  • the goods sender and the goods recipient ship and receive the package using the desired base BOX. There is no need to meet delivery personnel such as business operators. In addition, it is not necessary to display personal information such as the name and address of the product sender and the product recipient on the package delivered from the product sender to the product recipient. Therefore, the goods sender and the goods recipient do not meet the delivery person such as the logistics company, and the personal information such as the name and address of the goods sender and the goods recipient is not known.
  • a logistics system can be provided.
  • the logistics cost calculation processing unit 16 acquires the transaction ID from the receiving site BOX and performs authentication performed by the authentication processing unit after the second time.
  • the goods recipient pays the distribution cost in accordance with the instruction displayed on the display unit 3a in accordance with the information on the distribution cost displayed on the display unit 3a at the receiving site BOX.
  • the unlocking instruction information creation processing unit 14b receives the authentication request using the transaction ID from the receiving site BOX and performs the authentication process from the receiving site BOX, and then receives the distribution cost from the receiving site BOX. After acquiring the information indicating that the payment has been made, the second unlocking instruction information for unlocking the storage unit 3e of the receiving location BOX is transmitted to the receiving location BOX.
  • the distribution cost calculation processing unit 16 acquires the transaction ID from the sending base BOX, and the authentication performed by the authentication processing unit is a first authentication process, and the first unlocking is performed by the authentication process.
  • the authentication performed by the authentication processing unit is a first authentication process, and the first unlocking is performed by the authentication process.
  • the first unlocking information calculate the basic fee required to transfer the package 9 from the sending base BOX to the receiving base BOX included in the logistics costs, It is also possible to perform processing for transmitting information related to the fee to the sending base BOX.
  • the article sender pays the basic fee according to the instruction displayed on the display unit 3a in accordance with the information on the basic fee displayed on the display unit 3a at the sending base BOX.
  • the unlocking instruction information creation processing unit 14b receives the authentication request using the transaction ID from the sending base BOX and performs the authentication process from the sending base BOX. After acquiring the information that the basic fee has been settled, the first unlocking instruction information for unlocking the storage unit 3e of the sending base BOX is transmitted to the sending base BOX.
  • the logistics cost calculation processing unit 16 acquires the transaction ID from the receiving base BOX, performs the second and subsequent authentication processing, and When creating the unlocking instruction information for the second and subsequent times by the authentication process, the load 9 is transferred from the sending base BOX to the receiving base BOX, which is calculated before creating the second unlocking instruction information.
  • the logistics costs required to do this can be those that were not covered by the settled basic rates. In other words, only the portion of the fee charged for the excess time exceeding the transfer period / time covered by the basic fee (for example, the time at which the sending base box and the receiving base box can be used) is calculated as the logistics cost. it can.
  • the distribution cost calculation processing unit 16 calculates the following charges shown in FIG. 4 based on information on various charge systems stored in the distribution cost DB 17c shown in FIG.
  • the basic fee is the minimum fee required to use the completely non-face-to-face logistics service according to the present invention provided by the service provider.
  • Information relating to the basic fee 18 shown in FIG. 4 is predetermined by the service provider and stored in the logistics cost DB 17c.
  • the above-mentioned article sender can make a payment and settlement according to the information regarding the basic fee displayed on the display unit 3a at the sending base BOX.
  • the basic fee is included in the physical distribution cost, and the above-mentioned goods recipient follows the instruction displayed on the display unit 3a according to the information on the physical distribution cost displayed on the display unit 3a at the receiving base BOX. It is also possible to make a payment.
  • the basic fee is not calculated, and a usage time compatible fee and a usage distance compatible fee, which will be described later, may be included in the logistics cost.
  • Usage time fee is measured from the time when locking information is acquired from the sending site BOX to the second and subsequent authentication times that are performed by acquiring the transaction ID from the receiving site BOX. This is a charge calculated correspondingly.
  • the usage time charge 19 shown in FIG. 4 is uniformly determined from the time when the first lock information is obtained from the sending base BOX to a predetermined elapsed time.
  • the elapsed time is based on the acquisition time of the first lock information from the sending base BOX stored in the transaction information DB 17a shown in FIG. 3A and the second authentication processing time at the receiving base BOX. It is measured.
  • the usage time charge is a time-based charge per unit time that occurs when a predetermined elapsed time is exceeded from the time of acquisition of the first lock information from the sending base BOX.
  • the usage time corresponding fee is paid according to the instruction displayed on the display unit 3a according to the information related to the logistics cost displayed on the display unit 3a by the above-mentioned goods recipient at the receiving base BOX.
  • the usage distance compatible fee is a fee calculated corresponding to the distance between the sending base box and the receiving base box.
  • the usage distance compatible fee is paid according to the instruction displayed on the display unit 3a according to the information related to the logistics cost displayed on the display unit 3a by the above-mentioned goods recipient at the receiving base BOX.
  • the usage distance charge is calculated based on the following charge system, for example.
  • the storage units 3e set as the sending base BOX and the receiving base BOX in the same base BOX 3 respectively.
  • the storage units 3e set as the sending base BOX and the receiving base BOX in the same base BOX 3 respectively.
  • the same-site BOX delivery cost may be set to a fixed amount.
  • the sending base BOX is generated when the sending base BOX and the receiving base BOX are different from each other, and each base BOX 3 is installed in a different place in the same district. This is a charge required for delivery of the package 9 from the BOX to the receiving location BOX. In FIG. 4, it is represented by reference numeral 21.
  • Whether one base BOX3 and another base BOX3 are in the same district or different districts is determined by information regarding the installation area of the base BOX3 stored in the base BOXDB 17b shown in FIG. 3B. .
  • the same-area delivery cost 21 is the distance between the sending base BOX and the receiving base BOX calculated based on the location related to the location information of the base BOX stored in the base BOX DB 17b shown in FIG. It is calculated corresponding to.
  • the sending base BOX is different from the receiving base BOX, and the receiving base BOX is generated from the sending base BOX generated when the base BOX 3 is installed in different districts. This is a charge required for delivery of the luggage 9 to.
  • FIG. 4 it is represented by reference numeral 22.
  • the inter-area delivery cost 22 is calculated based on the distance between the sending base BOX and the receiving base BOX calculated based on the location related to the location information of the base BOX stored in the base BOX DB 17b shown in FIG. It is calculated correspondingly.
  • the distribution cost generated when the sending base BOX and the receiving base BOX are set in the same base BOX 3 includes the basic charge and / or the usage time corresponding charge and the same base BOX. It is a delivery cost.
  • the distribution fee generated when the sending base BOX and the receiving base BOX are different bases BOX3 and the bases BOX3 are installed in different places in the same area is the basic charge And / or the usage time charge and the same district delivery cost.
  • the distribution cost generated when the sending base BOX and the receiving base BOX are different from each other, and each base BOX 3 is installed in a different area is the basic charge and / or the use These are time-related charges and inter-area delivery costs.
  • Article transaction stage A transaction is established between an article sender that submits a specific article and an article recipient that receives the specific article.
  • an agreement is established between an exhibitor (article sender) who has exhibited a specific article and a purchaser (article recipient) who has made a successful bid for the article.
  • An example of a mode for issuing a transaction ID that identifies a transaction thus established is as follows.
  • the establishment of the specific transaction between the product sender and the product recipient is a commerce company providing an auction site, etc.
  • the commerce company terminal 6 used by the commerce company is provided with an ID issuance processing unit having the function of the ID issuance processing unit 12, which is performed through a website provided by a person.
  • the commerce operator terminal 6 issues the transaction ID and transmits it to the sender terminal 4 and the recipient terminal 5 and the server device 2. .
  • the commerce company terminal 6 After the specific transaction between the product sender and the product recipient is established, the commerce company terminal 6 notifies the server device 2 of the establishment of the transaction and issues the transaction ID. Request. Based on this, the ID issuance processing unit 12 of the server device 2 issues a transaction ID and notifies the commerce operator terminal 6. Alternatively, the commerce company terminal 6, the sender terminal 4 and the recipient terminal 5 are notified.
  • the commerce operator terminal 6 or the server apparatus 2 can also transmit the transaction ID to the sender terminal 4 and the recipient terminal 5 in accordance with API (Application Programming Interface) (illustrated). Not)
  • API Application Programming Interface
  • the transaction ID is created, for example, in the form of text, QR code (registered trademark) or the like. Further, the transaction ID is associated with information specifying the specific transaction established between the article sender and the article recipient, or further, information to the article sender terminal 4 and the article recipient terminal 5
  • the transaction information DB 17a is registered in association with the providing information (S104).
  • the base BOX management unit 15 of the server device 2 stores information on the base BOX for which the authentication request is made (that is, the base BOX that the article sender has started using) by the article sender using the transaction ID.
  • the information is related to the selected sender base box, and is recorded in the transaction information DB 17a of the storage unit 17 in association with the transaction ID that identifies the transaction related to the sender.
  • the article sender selects an arbitrary base box BOX 3 that temporarily stores the baggage 9 when sending the baggage 9 to the article recipient as the source base BOX.
  • the sender terminal 4 requests the complete non-face-to-face logistics system 1 to provide base BOX information regarding a plurality of base boxes BOX 3 that can be used by the article sender who uses the sender terminal 4, and the base BOX information provision processing unit From 14a, base BOX information related to a plurality of usable bases BOX3 is acquired. At the same time, the selection is made in response to the acquired request to select the base BOX that temporarily stores the baggage 9 when the article sender presents the baggage 9 as the source base BOX.
  • the base BOX selected by the article sender via the sender terminal 4 identifies the transaction related to the sender as information on the source base BOX selected by the article sender using the transaction ID. In association with the transaction ID, it is recorded in the transaction information DB 17a of the storage unit 17.
  • the article sender inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 selected as the source site BOX (S105).
  • the authentication processing unit 13 receives the first authentication request using the transaction ID from the sending base BOX and performs the first authentication process (S106).
  • the unlocking instruction information creation processing unit 14b performs a process of transmitting unlocking instruction information for unlocking the storage unit 3e to the sending base BOX.
  • the locking management unit 3f of the sending site BOX unlocks the storage unit 3e of the sending site BOX based on the unlocking instruction information (S107).
  • the lock management unit 3f creates the first lock information of the storage unit 3e and transmits it to the server device 2 (S108).
  • the deposit status notification processing unit 15a sends predetermined information that the package 9 is deposited at the sending location BOX to the sender terminal 4 and / or the recipient terminal 5. (S109 to S111).
  • the goods recipient knows that the goods sender has deposited the baggage 9 at the sending base BOX.
  • the server apparatus 2 After the server apparatus 2 acquires the first lock information, the server apparatus 2 transmits information corresponding to the information to the commerce operator terminal 6, and the commerce operator terminal 6 responds to the API according to the API.
  • the predetermined information that the package 9 is in the depositing state at the sending base BOX can be transmitted to the sender terminal 4 and / or the recipient terminal 5 (not shown).
  • the distribution cost calculation processing unit 16 measures the time from the time when the first locking information is acquired from the sending base BOX to the second and subsequent authentication times performed by acquiring the transaction ID from the receiving base BOX. (S112).
  • Article recipient designation stage The article recipient uses the recipient terminal 5 to access a website for the logistics service according to the present invention provided by the service provider, or an application for the logistics service. And the transaction ID is input (S113).
  • the authentication processing unit 13 receives the authentication request using the transaction ID from the recipient terminal 5 and performs authentication processing (S114).
  • the site BOX information provision processing unit 14a provides the recipient terminal 5 with site BOX information regarding a plurality of available sites BOX3, and the package recipient receives the package 9 when receiving the package 9. Processing for urging the article recipient to select the location BOX that temporarily stores 9 as the receiving location BOX is performed (S115).
  • the goods recipient uses the recipient terminal 5 to select the location BOX3 that temporarily stores the package 9 from the location BOX information as the receiving location BOX when receiving the package 9 (S116).
  • the site BOX management unit 14 registers information specifying the receiving site BOX acquired by the server device 2 from the recipient terminal 5 in the transaction information DB 17a in association with the transaction ID (S117).
  • the article transfer instruction information creation processing unit 15b takes out the baggage 9 from the sending base BOX and transfers it to the receiving base BOX with respect to the logistic carrier terminal 7 used by the logistics operator, and sends the parcel 9 to the receiving base BOX.
  • the process of transmitting the article transfer instruction information is performed so as to be temporarily stored (S118, S119).
  • the transmission process of the article transfer instruction information to the logistics company terminal 7 by the article transfer instruction information creation processing unit 15b is the completion of the deposit of the article 9 related to the predetermined transaction ID to the sending base BOX (first locking) Acquisition of information in the server device 2), and the above-described process of acquiring information in the server device 2 regarding the receiving base BOX used for temporary storage for receiving the article 9 related to the predetermined transaction ID. Done later.
  • the server device 2 receives an authentication request using the transaction ID from the sending base BOX that temporarily stores the package 9 when the product sender sends the package 9 to the product recipient, and the package 9 receives the package 9 when the product recipient receives the package 9. This is after the server device 2 has received the information specifying the receiving location BOX, which is the location BOX that temporarily stores.
  • the transaction information DB 17a of the storage unit 17 of the server device 2 information on the sending base BOX in which the article 9 related to the transaction ID is temporarily stored and the article recipient related to the article 9 related to the transaction ID are temporarily stored.
  • the information of the receiving base BOX that is the base BOX to be stored is stored in association with the transaction ID.
  • the article transfer instruction information transmitted to the logistics company terminal 7 by the article transfer instruction information creation processing unit 15b includes the transaction ID, information on the sending base BOX in which the article 9 related to the transaction ID is temporarily stored, Information related to the receiving base BOX, which is a base BOX that is temporarily stored when the goods recipient receives the article 9 related to the transaction ID, is attached.
  • the logistics company using the logistics company terminal 7 transfers the luggage 9 according to these pieces of information.
  • the server device 2 notifies the commerce company terminal 6 of the information included in the article transfer instruction information, and the commerce company terminal 6 transmits the information to the logistics company terminal 7 according to the API. (Not shown).
  • the logistics company inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 related to the sending site BOX (201 ).
  • the authentication processing unit 13 receives the authentication request using the transaction ID from the sending base BOX and performs an authentication process (S202). This is a second authentication request using the transaction ID received from the sending base BOX.
  • the unlocking instruction information creation processing unit 14b performs processing of transmitting unlocking instruction information for unlocking the storage unit 3e of the sending base BOX to the sending base BOX. Based on the unlocking instruction information, the locking management unit 3f of the sending base BOX unlocks the storage unit 3e in which the article 9 is temporarily stored (S203).
  • the lock management unit 3f creates the second lock information of the storage unit 3e and transmits it to the server device 2 (S204).
  • the deposit status notification processing unit 15a takes out the baggage 9 from the sending base BOX by the logistics company, and starts transferring to the receiving base BOX.
  • a process of notifying the sender terminal 4 and / or the recipient terminal 5 of the predetermined information that has been made is performed (S205 to S207). Thereby, the goods sender and the goods recipient know that the logistics company has started to transfer the package 9 from the sending base BOX to the receiving base BOX.
  • commerce operator terminal 6 can also transmit the information to the sender terminal 4 and the recipient terminal 5 according to the API (not shown).
  • the logistics company Based on the article transfer instruction information, the logistics company inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 related to the receiving site BOX (S208).
  • the authentication processing unit 13 receives the authentication request using the transaction ID from the receiving site BOX and performs an authentication process (S209). This is the first authentication request and authentication process using the transaction ID received from the receiving site BOX.
  • the unlocking instruction information creation processing unit 14b performs a process of transmitting the first unlocking instruction information for unlocking the storage unit 3e of the receiving site BOX to the receiving site BOX. Based on the unlocking instruction information, the lock management unit 3f of the receiving location BOX unlocks the storage unit 3e (S210).
  • the lock management unit 3f creates the first lock information of the receiving site BOX and transmits it to the server device 2 (S211).
  • the deposit status notification processing unit 15a After acquiring the first lock information from the receiving location BOX, the deposit status notification processing unit 15a sends predetermined information that the package 9 is in the deposit status to the receiving location BOX and / or the recipient terminal 4 and / or the recipient. Processing for notifying the terminal 5 is performed (S212 to S214). As a result, the article sender and the article recipient know that the logistics company has transferred the package 9 to the receiving location BOX.
  • commerce operator terminal 6 can also transmit the information to the sender terminal 4 and the recipient terminal 5 according to the API (not shown).
  • the article recipient inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 related to the selected receiving site BOX (S301).
  • the authentication processing unit 13 receives the authentication request using the transaction ID from the receiving site BOX and performs authentication processing (S302). This is the second authentication request and authentication process using the transaction ID received from the receiving site BOX.
  • the distribution cost calculation processing unit 16 performs a process of calculating the distribution cost required to transfer the package 9 from the sending base BOX to the receiving base BOX (S303). Information on the calculated distribution cost is transmitted to the receiving location BOX (S304).
  • the goods recipient pays the logistics costs in accordance with the information on the logistics costs at the receiving location BOX.
  • the unlocking instruction information creation processing unit 14b performs the authentication processing (that is, the second authentication processing) after the authentication processing unit 13 receives the authentication request using the transaction ID from the receiving base BOX, and then performs the receiving After acquiring information indicating that the distribution cost has been settled from the base BOX (S305), a process of transmitting the second unlocking instruction information for unlocking the storage unit 3e of the receiving base BOX to the sending base BOX It performs (S306). Based on the unlocking instruction information, the locking management unit 3f of the sending base BOX unlocks the storage unit 3e in which the article 9 is temporarily stored.
  • the lock management unit 3f creates the second lock information of the receiving location BOX and transmits it to the server device 2 (S307).
  • the deposit status notification processing unit 15a performs a process of notifying the sender terminal 4 and / or the recipient terminal 5 of predetermined information that the package 9 has been taken out by the goods recipient from the receiving location BOX (S308). To S310). As a result, the product sender knows that the product recipient has received the package 9.
  • commerce operator terminal 6 can also transmit the information to the sender terminal 4 and the recipient terminal 5 according to the API (not shown).
  • the use of the base BOX 3 describes an aspect in which the article sender and the goods recipient are different, and the sender base BOX selected by the article sender is different from the receiving base BOX selected by the article recipient.
  • the physical distribution system according to the present invention can be implemented for the following modes.
  • the goods recipient uses the recipient terminal 5 to select the sending base BOX selected by the goods sender from the base BOX information as the receiving base BOX.
  • the article transfer instruction information creation processing unit 15b sends the article transfer instruction information that the sending base BOX and the receiving base BOX are the same, and that the transfer of the goods 9 is unnecessary, to the logistics company. Transmit to terminal 7.
  • the process (4) is omitted, and the article recipient is notified by the deposit status notification processing unit 15a (4) to the recipient terminal 5 and the baggage 9 is in the deposit state at the sending base BOX.
  • the article 9 is received according to the process (5).
  • this is a mode in which the same person transfers baggage or the like from one base BOX 3 to another base BOX 3 installed near the home.
  • the selection of the sending base box in (2) above is performed by the goods recipient who is also the goods sender.
  • the article recipient receives the article 9 in accordance with the process (5).
  • the present invention can be used as a paid locker in which the same person temporarily deposits baggage at the same location BOX.

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Abstract

Provided is a completely non-face-to-face physical distribution system with which it is possible to send and receive packages with a non-face-to-face method without requiring personal information such as the address, name, etc., of the sender and receiver. A completely non-face-to-face physical distribution system comprising computers connected over a network, and provided with: a storage unit in which a transaction ID is registered that specifies a specific transaction performed between an article sender who sends a specific article and an article receiver who receives the specific article, or an ID issuing processor for issuing the transaction ID; an authentication processor for performing a process to authenticate the transaction ID; and an article transport instruction information preparation processor which, after receiving an authentication request using the transaction ID from a sending hub box for temporarily holding the article when the article sender sends the article to the article receiver, and receiving information specifying a receiving hub box for temporarily holding the article when the article receiver is to receive the sent article, provides, to a physical distribution operator terminal used by a physical distribution operator, article transport instruction information to remove the article from the sending hub box, to transport the article to the receiving hub box, and to temporarily hold the article in the receiving hub box.

Description

完全非対面物流システムComplete non-face-to-face logistics system
 この発明は、物流システムに関し、特に、荷物の発送・受取に際し差出人及び受取人の住所、氏名などに関する個人情報を必要とせず、また、完全非対面で行われる物流システムに関する。 The present invention relates to a logistics system, and more particularly to a logistics system that does not require personal information regarding the sender's and recipient's address and name at the time of shipment / receipt of packages and is completely non-face-to-face.
 インターネットを利用した個人間での商品取引(C2C(Consumer to Consumer))等の増加に伴い、小型の荷物が増加の傾向にある。個人間での商品取引を行う差出人及び受取人は、例えば、図8に示すような既存の物流システムを利用して、取引に係る荷物を発送し、受け取る。 With the increase in merchandise transactions (C2C (Consumer to Consumer)) between individuals using the Internet, there is a tendency for small packages to increase. For example, a sender and a recipient who carry out a merchandise transaction between individuals ship and receive a package relating to the transaction using an existing physical distribution system as shown in FIG.
 図8図示の既存の物流システムにおいて、差出人は、物流事業者の窓口、コンビニエンスストア、宅配BOX等の発送手段を選択して荷物を受取人に発送する。受取人は自宅、物流事業者の窓口、コンビニエンスストア、宅配BOX等で荷物を受け取る。 In the existing logistics system shown in FIG. 8, the sender selects a delivery means such as a logistics company's window, convenience store, home delivery BOX, etc., and sends the package to the recipient. The recipient receives the package at his / her home, distribution company window, convenience store, delivery box, etc.
 図8(a)図示の物流システムでは、差出人は、荷物を発送する際に差出人及び受取人の住所、氏名などの情報を記載することが一般的である。また、宅配BOX以外では、発送を担当する者に対面形式で荷物を預けなければならない。受取人は、宅配BOX以外では、上述した場所で、荷物を預かる者から対面形式で荷物を受け取らなければならない。 In the physical distribution system shown in FIG. 8A, the sender generally writes information such as the address and name of the sender and recipient when shipping the package. Other than the home delivery BOX, it is necessary to deposit the luggage in a face-to-face manner with the person in charge of shipping. The recipient must receive the parcel in a face-to-face manner from the person who deposits the parcel at the place described above, except for the home delivery BOX.
 図8(b)図示の物流システムでも、差出人は、荷物を発送する際に差出人及び受取人の住所、氏名などの情報を記載することが一般的であり、発送を担当する者に対面形式で荷物を預けなければならない。また、受取人は、荷物を預かる者から対面形式で荷物を受け取らなければならない。 Even in the physical distribution system shown in FIG. 8 (b), the sender generally writes information such as the address and name of the sender and recipient when shipping the package. I have to leave my luggage. In addition, the recipient must receive the package in a face-to-face manner from the person who keeps the package.
特開2008-15767号公報JP 2008-15767 A 特開2012-12177号公報JP 2012-12177 A 特開2012-71912号公報JP 2012-71912 A
 上述の個人間での商品取引等に利用される既存の物流システムでは、下記の様な課題が発生し、改善が望まれている。 In the existing logistics system used for the above-mentioned merchandise transactions between individuals, the following problems occur and improvement is desired.
(物流面の課題)
 受取人不在に基づく再配送による物流コストの増加
 CO排出量の増加
(個人間取引利用者の課題)
 取引を行う個人間で、受取人が差出人へ受取人の住所、氏名などの個人情報(配送先情報)を開示しなければならない不安感
 差出人が物流事業者に荷物の発送を依頼するにあたり、差出人や受取人の住所、氏名などの個人情報(配送元情報、配送先情報)を開示しなければならないという不安感
 B2C(Business to Consumer)モデルと違い、高い送料が発生することがある。また、インターネットによるオークション等における落札、購入を成立させるために、送料の交渉を出品者と購入者との間で行う必要が生じることもある。  
 荷物の受渡し、受取を物流事業者と対面で行うことへの不安感
 特に、個人間の取引では、差出人及び受取人の氏名、住所などの個人情報を開示することや、対面形式での荷物の差出及び受取を避けたいという心理的傾向がある。
(Distribution issues)
Increase in logistics costs due to re-delivery based on absence of recipients Increase in CO 2 emissions (issues for interpersonal transaction users)
Anxiety that the recipient must disclose personal information (delivery address information) such as the address and name of the recipient to the sender. When the sender requests the logistics company to ship the package, the sender Unlike the B2C (Business to Consumer) model, there is a case where high shipping costs may occur, such as anxiety that personal information (delivery source information, delivery destination information) such as the address, recipient address, and name must be disclosed. In addition, in order to establish a successful bid or purchase in an auction or the like via the Internet, it may be necessary to negotiate shipping costs between the exhibitor and the purchaser.
Anxiety about face-to-face delivery and receipt of goods with logistics companies In particular, in transactions between individuals, it is necessary to disclose personal information such as sender and recipient names and addresses, and There is a psychological tendency to avoid sending and receiving.
 そこで、この発明は、差出人及び受取人の住所、氏名などの個人情報を必要とせず、非対面形式での荷物の差出及び受取を可能とする完全非対面物流システムを提供することを目的としている。 Therefore, the present invention has an object to provide a complete non-face-to-face logistics system that does not require personal information such as the address and name of the sender and recipient, and enables sending and receiving of packages in a non-face-to-face format. .
 上記課題を解決するため、以下の発明を提案する。 In order to solve the above problems, the following inventions are proposed.
 請求項1の発明は、
 ネットワークに接続されているコンピュータからなり、
 記憶部を備えていて、当該記憶部に、特定の物品を差し出す物品差出人と、当該特定の物品を受け取る物品受取人との間に成立した特定の取引を特定する取引IDが登録され、更に、
 前記取引IDを用いた認証要求を受けた際に認証処理を行う認証処理部と、
 前記物品差出人が前記特定の物品を前記物品受取人へ送付するにあたって前記特定の物品を一時保管する拠点BOXである差出拠点BOXから前記取引IDを用いた認証要求を受け、前記物品受取人が前記送付される前記特定の物品を受け取るにあたって前記特定の物品を一時保管する拠点BOXである受取拠点BOXを特定する情報を受けた後に、物流事業者が使用する物流事業者端末に対して、前記差出拠点BOXから前記特定の物品を取り出して前記受取拠点BOXへ移送し、前記受取拠点BOXへ前記特定の物品の一時保管を行うように物品移送指示情報を出す物品移送指示情報作成処理部と
 を備えている完全非対面物流システムである。
The invention of claim 1
A computer connected to a network,
A storage unit is provided, and in the storage unit, a transaction ID that specifies a specific transaction established between an article sender that sends out a specific article and an article recipient that receives the specific article is registered.
An authentication processing unit that performs an authentication process when receiving an authentication request using the transaction ID;
The article sender receives an authentication request using the transaction ID from a sending base BOX that is a base BOX for temporarily storing the specific goods when sending the specific goods to the goods recipient. Upon receiving the information specifying the receiving base BOX, which is the base BOX for temporarily storing the specific goods, when receiving the specific goods to be sent, An article transfer instruction information creation processing unit that takes out the specific article from the base BOX, transfers the specific article to the receiving base BOX, and outputs the article transfer instruction information so as to temporarily store the specific article to the receiving base BOX. It is a completely non-face-to-face logistics system.
 請求項3の発明は、
 ネットワークに接続されているコンピュータからなり、
 記憶部と、
 特定の物品を差し出す物品差出人と、当該特定の物品を受け取る物品受取人との間に成立した特定の取引を特定する取引IDを発行するID発行処理部と、
 前記取引IDを用いた認証要求を受けた際に認証処理を行う認証処理部と、
 前記物品差出人が前記特定の物品を前記物品受取人へ送付するにあたって前記特定の物品を一時保管する拠点BOXである差出拠点BOXから前記取引IDを用いた認証要求を受け、前記物品受取人が前記送付される前記特定の物品を受け取るにあたって前記特定の物品を一時保管する拠点BOXである受取拠点BOXを特定する情報を受けた後に、物流事業者が使用する物流事業者端末に対して、前記差出拠点BOXから前記特定の物品を取り出して前記受取拠点BOXへ移送し、前記受取拠点BOXへ前記特定の物品の一時保管を行うように物品移送指示情報を出す物品移送指示情報作成処理部と
 を備えている完全非対面物流システムである。
The invention of claim 3
A computer connected to a network,
A storage unit;
An ID issuance processing unit that issues a transaction ID for identifying a specific transaction established between an article sender that sends out a specific article and an article recipient that receives the specific article;
An authentication processing unit that performs an authentication process when receiving an authentication request using the transaction ID;
The article sender receives an authentication request using the transaction ID from a sending base BOX that is a base BOX for temporarily storing the specific goods when sending the specific goods to the goods recipient. Upon receiving the information specifying the receiving base BOX, which is the base BOX for temporarily storing the specific goods, when receiving the specific goods to be sent, An article transfer instruction information creation processing unit that takes out the specific article from the base BOX, transfers the specific article to the receiving base BOX, and outputs the article transfer instruction information so as to temporarily store the specific article to the receiving base BOX. It is a completely non-face-to-face logistics system.
 この発明によれば、差出人及び受取人の住所、氏名などの個人情報を必要とせず、非対面形式での荷物の差出及び受取を可能とする完全非対面物流システムを提供することができる。 According to the present invention, it is possible to provide a completely non-face-to-face logistics system that enables sending and receiving of packages in a non-face-to-face format without requiring personal information such as addresses and names of senders and recipients.
本発明に係る物流システムの構成の一例を表した図である。It is a figure showing an example of the composition of the physical distribution system concerning the present invention. 図1図示のサーバ装置の構成の一例を表した図である。It is a figure showing an example of a structure of the server apparatus shown in FIG. (a)取引情報DBに記憶される情報の一例を表した図である。(b)拠点BOXDBに記憶される情報の一例を表した図である。(c)物流費DBに記憶される情報の一例を表した図である。(A) It is a figure showing an example of the information memorize | stored in transaction information DB. (B) It is a figure showing an example of the information memorize | stored in base BOXDB. (C) It is a figure showing an example of the information memorize | stored in distribution cost DB. 本発明に係る物流システムにおける物流費の一例を表す概念図である。It is a conceptual diagram showing an example of the physical distribution cost in the physical distribution system which concerns on this invention. 本発明に係る物流システムにおける荷物の差出段階を表すフロー図の一例である。It is an example of the flowchart showing the delivery stage of the package in the physical distribution system according to the present invention. 本発明に係る物流システムにおける荷物の配送段階を表すフロー図の一例である。It is an example of the flowchart showing the delivery stage of the package in the physical distribution system concerning the present invention. 本発明に係る物流システムにおける荷物の受取段階を表すフロー図の一例である。It is an example of the flowchart showing the receipt stage of the package in the physical distribution system concerning the present invention. (a)、(b)共に既存の物流システムを表す図である。(A), (b) is a figure showing the existing physical distribution system.
 以下、添付図面を参照して、本発明の実施形態の一例を説明する。 Hereinafter, an example of an embodiment of the present invention will be described with reference to the accompanying drawings.
1.本発明の構成
 図1に例示する本発明の完全非対面物流システム1は、本発明に係る完全非対面の物流サービスを提供するサービス提供者が、インターネット、等のネットワーク上にサーバ装置2を設置して構成するものになっている。
1. Configuration of the Present Invention The completely non-face-to-face logistics system 1 of the present invention illustrated in FIG. 1 is a service provider that provides a completely non-face-to-face logistics service according to the present invention, and installs a server device 2 on a network such as the Internet. To make up.
 前記サービス提供者は、複数の所定の箇所に配置されている複数の拠点BOX3と、サーバ装置2とを、インターネット通信網などの通信ネットワーク8aを介して相互に接続可能にして本発明に係る物流サービスを提供する。 The service provider can connect the plurality of bases BOX 3 arranged at a plurality of predetermined locations and the server device 2 to each other via a communication network 8a such as the Internet communication network, and the logistics according to the present invention. Provide service.
 拠点BOX3は「荷物の一時預かりBOX」である。前記サービス提供者が提供する本発明に係る完全非対面の物流サービスを利用する物品差出人、物品受取人は、図1に符号9で例示されている特定の物品を差出し、受取る際の「荷物の一時預かりBOX」として拠点BOX3を利用する。 The base BOX 3 is a “luggage storage BOX”. An article sender and an article recipient who use the completely non-face-to-face logistics service according to the present invention provided by the service provider send out and receive a specific article illustrated by reference numeral 9 in FIG. Base BOX3 is used as “temporary custody BOX”.
 拠点BOX3は、例えば、コンビニエンスストア、駅など、物品差出人や物品受取人が利用しやすい場所に設置される。また、駅などに配備される、いわゆるコインロッカーが拠点BOX3として使用されることもある。 The base BOX 3 is installed in a place where goods senders and goods recipients can easily use, for example, convenience stores and stations. In addition, a so-called coin locker provided at a station or the like may be used as the base BOX 3.
 各拠点BOX3は、図1に例示されているように、情報送受信部3a、制御部3b、表示部3c、操作部3d、収納部3e、施錠管理部3fを備えている。 As shown in FIG. 1, each base BOX 3 includes an information transmitting / receiving unit 3a, a control unit 3b, a display unit 3c, an operation unit 3d, a storage unit 3e, and a lock management unit 3f.
 各拠点BOX3は、情報送受信部3aにより、サーバ装置2との間で、インターネット通信網などの通信ネットワーク8aを介した情報通信を行う。操作パネルなどからなる、表示部3c、操作部3dにより、情報出力、情報入力受付が行われる。収納部3eは、荷物9を収容・一時保管する所定の容量を備えた施錠・解錠可能な収納部である。施錠管理部3fにより収納部3eの施錠が管理される。 Each base BOX 3 performs information communication with the server device 2 via the communication network 8a such as the Internet communication network by the information transmitting / receiving unit 3a. Information output and information input reception are performed by the display unit 3c and the operation unit 3d including an operation panel. The storage unit 3e is a storage unit that can be locked and unlocked with a predetermined capacity for storing and temporarily storing the luggage 9. The lock of the storage unit 3e is managed by the lock management unit 3f.
 施錠管理部3fは、後述するように、インターネット通信網などの通信ネットワーク8aを介して一回目の開錠指示情報を取得した際に当該指示に基づいて収納部3eを開錠する。 As will be described later, when the lock management unit 3f acquires the first unlocking instruction information via the communication network 8a such as the Internet communication network, the locking management unit 3f unlocks the storage unit 3e based on the instruction.
 また、開錠後、当該開錠した収納部3eに荷物9が収容される、等して、施錠が行われた時には、施錠管理部3fは、一回目の施錠情報を作成して、インターネット通信網などの通信ネットワーク8aを介して当該一回目の施錠情報を送信する。 Further, after the unlocking, when the luggage 9 is stored in the unlocked storage unit 3e, etc., the locking management unit 3f creates the first locking information, and performs Internet communication. The first-time locking information is transmitted via the communication network 8a such as a network.
 更に、施錠管理部3fは、後述するように、インターネット通信網などの通信ネットワーク8aを介して二回目の開錠指示情報を取得した際に当該指示に基づいて収納部3eを開錠する。 Furthermore, as will be described later, when the lock management unit 3f acquires the second unlocking instruction information via the communication network 8a such as the Internet communication network, the locking management unit 3f unlocks the storage unit 3e based on the instruction.
 また、開錠後、当該開錠した収納部3eから荷物9が取り出される、等して、施錠が行われた時には、施錠管理部3fは、二回目の施錠情報を作成して、インターネット通信網などの通信ネットワーク8aを介して当該二回目の施錠情報を送信する。 In addition, after unlocking, when the baggage 9 is taken out from the unlocked storage unit 3e, etc., and the locking is performed, the locking management unit 3f creates the second locking information, and the Internet communication network The second lock information is transmitted via the communication network 8a.
 各拠点BOX3が備えている制御部3bによって上述した各部の情報処理が制御される。 The information processing of each unit described above is controlled by the control unit 3b provided in each base BOX3.
 図1図示の実施形態では、前記サービス提供者が提供する本発明に係る完全非対面の物流サービスを利用する物品差出人は、コンピュータや、携帯端末などからなる差出人端末4を用い、インターネット通信網、無線通信規格で定められている無線通信網などの通信ネットワーク8bを介して本発明の完全非対面物流システム1との間で相互に情報交信可能になっている。 In the embodiment shown in FIG. 1, an article sender who uses a completely non-face-to-face logistics service provided by the service provider uses a sender terminal 4 composed of a computer, a portable terminal, etc. Information can be communicated with the completely non-face-to-face logistics system 1 of the present invention via a communication network 8b such as a wireless communication network defined by the wireless communication standard.
 同様に、前記サービス提供者が提供する本発明に係る完全非対面の物流サービスを利用する物品受取人は、コンピュータや、携帯端末などからなる受取人端末5を用い、インターネット通信網、無線通信規格で定められている無線通信網などの通信ネットワーク8bを介して本発明の完全非対面物流システム1との間で相互に情報交信可能になっている。 Similarly, an article recipient who uses a completely non-face-to-face logistics service according to the present invention provided by the service provider uses a recipient terminal 5 comprising a computer, a portable terminal, etc. Information communication is possible with the completely non-face-to-face logistics system 1 of the present invention via a communication network 8b such as a wireless communication network defined in the above.
 図1中、コマース事業者端末6は、前記サービス提供者が提供する本発明に係る完全非対面の物流サービスを利用するコマース事業者が使用するコンピュータ、等からなる端末である。図示の例では、コマース事業者端末6とサーバ装置2とがインターネット通信網などの通信ネットワーク8aを介して相互に接続可能になっている。 Referring to FIG. 1, a commerce operator terminal 6 is a terminal including a computer used by a commerce operator who uses a completely non-face-to-face logistics service according to the present invention provided by the service provider. In the illustrated example, the commerce operator terminal 6 and the server device 2 can be connected to each other via a communication network 8a such as the Internet communication network.
 コマース事業者は、インターネットなどのネットワークを利用した個人と個人との間、等における商品取引を仲介する事業者、あるいは、そのような個人、等の間の商品取引の場をネットワーク上に提供する事業者である。ネットワーク上で、参加者同士の間でオークションが行われるオークションサイトを提供する事業者なども、コマース事業者に含まれる。 A commerce company provides a place for product transactions between a business operator or an individual who uses a network such as the Internet as an intermediary between merchandise transactions between individuals or individuals on the network. It is a business. Business operators that provide auction sites where auctions are held between participants on the network are also included in the commerce business operators.
 図1中、物流事業者端末7は、物流事業者が使用するコンピュータ、等からなる端末である。図示の例では、物流事業者端末7とサーバ装置2とがインターネット通信網などの通信ネットワーク8aを介して相互に接続可能になっている。 In FIG. 1, a logistics company terminal 7 is a terminal composed of a computer or the like used by the logistics company. In the illustrated example, the logistics company terminal 7 and the server device 2 can be connected to each other via a communication network 8a such as the Internet communication network.
 物流事業者は、通信ネットワーク8a、物流事業者端末7を介して前記サービス提供者から受けた依頼・指示により、荷物9の移送を行う。具体的には、後述するように、物品差出人が特定の物品(例えば、荷物9)を物品受取人へ送付するにあたって当該特定の物品(荷物9)を一時保管する拠点BOX3である差出拠点BOXから、物品受取人が前記送付される前記特定の物品(荷物9)を受け取るにあたって前記特定の物品(荷物9)を一時保管する拠点BOX3である受取拠点BOXへ前記特定の物品(荷物9)を移送する。 The logistics company transfers the luggage 9 according to the request / instruction received from the service provider via the communication network 8a and the logistics company terminal 7. Specifically, as will be described later, when an article sender sends a specific article (for example, package 9) to an article recipient, the sender BOX 3 is a base BOX3 that temporarily stores the specific article (package 9). When the article recipient receives the specific article (package 9) to be sent, the specific article (package 9) is transferred to the receiving base BOX, which is a base BOX 3 for temporarily storing the specific article (package 9). To do.
2.サーバ装置の構成
(1)サーバ装置2は、図2に例示されている構成では、情報送受信部10、ID発行処理部12、認証処理部13、拠点BOX管理部14、物品移送管理部15、物流費算出処理部16、記憶部17、これら各部の情報処理を制御する制御部11を備えている。
2. Configuration of Server Device (1) In the configuration illustrated in FIG. 2, the server device 2 has an information transmission / reception unit 10, an ID issuance processing unit 12, an authentication processing unit 13, a site BOX management unit 14, an article transfer management unit 15, A distribution cost calculation processing unit 16, a storage unit 17, and a control unit 11 that controls information processing of these units are provided.
(2)情報送受信部10は、拠点BOX3、差出人端末4、受取人端末5、コマース事業者端末6、物流事業者端末7との間で、インターネット通信網などの通信ネットワークを介して、情報通信を行う。 (2) The information transmitting / receiving unit 10 communicates information with the base BOX 3, the sender terminal 4, the recipient terminal 5, the commerce operator terminal 6, and the logistics operator terminal 7 via a communication network such as the Internet communication network. I do.
(3)ID発行処理部12は、特定の物品である荷物9を差し出す物品差出人と、荷物9を受け取る物品受取人との間に成立した特定の取引を特定する取引IDを発行する処理を行う。 (3) The ID issuance processing unit 12 performs a process of issuing a transaction ID that identifies a specific transaction established between an article sender that sends out a package 9 that is a specific article and an article recipient that receives the package 9. .
 ID発行処理部12が取引IDを発行する典型的な例は、コマース事業者端末6から、特定の物品である荷物9を差し出す物品差出人と、荷物9を受け取る物品受取人との間に成立した特定の取引を特定する情報が提供され、当該情報に対応させて、当該特定の取引を特定する取引IDを発行するものである。 A typical example in which the ID issuance processing unit 12 issues a transaction ID is established between an article sender who sends a package 9 as a specific article and an article recipient who receives the package 9 from the commerce company terminal 6. Information specifying a specific transaction is provided, and a transaction ID specifying the specific transaction is issued in correspondence with the information.
 発行された取引IDは、前記コマース事業者端末6から提供された、特定の物品である荷物9を差し出す物品差出人と、荷物9を受け取る物品受取人との間に成立した特定の取引を特定する情報に関連付けられて、記憶部17の取引情報データベース(以下、データベースを「DB」という)17aに登録される。 The issued transaction ID specifies a specific transaction established between the product sender that provides the package 9 as a specific product and the product recipient that receives the package 9 provided from the commerce company terminal 6. In association with the information, it is registered in a transaction information database (hereinafter referred to as “DB”) 17 a of the storage unit 17.
 また、この場合、サーバ装置2の情報送受信部10を介して、当該発行された取引IDが、取引ID発行を要請してきた前記コマース事業者端末6通知される。コマース事業者は、コマース事業者端末6を介して、発行を受けた前記取引IDを、前記荷物9についての前記特定の取引を成立させた物品差出人の物品差出人端末4、物品受取人の物品受取人端末5へ通知する。 In this case, the issued transaction ID is notified via the information transmitting / receiving unit 10 of the server device 2 to the commerce operator terminal 6 that has requested the issue of the transaction ID. The commerce company uses the commerce company terminal 6 to issue the issued transaction ID, the article sender terminal 4 of the article sender who has established the specific transaction for the package 9, and the receipt of the article of the article recipient. Notify the human terminal 5.
 コマース事業者端末6から、特定の物品である荷物9を差し出す物品差出人と、荷物9を受け取る物品受取人との間に成立した特定の取引を特定する情報が提供された際に、前記荷物9を受け取る特定の取引を成立させた物品差出人の物品差出人端末4、物品受取人の物品受取人端末5への情報提供用の情報(例えば、E-mailアドレスや、特定のアプリケーションソフトを利用した情報送受信に利用できる物品差出人の物品差出人ID、物品受取人の物品受取人ID、など)をもサーバ装置12が受取っていた場合、当該情報を用いて、サーバ装置2から、発行された取引IDが、物品差出人端末4、物品受取人端末5へ通知されることもある。 When the commerce company terminal 6 provides information for specifying a specific transaction between an article sender that sends out a package 9 that is a specific article and an article recipient that receives the package 9, the package 9 Information providing information to the article sender terminal 4 of the article sender who has completed the specific transaction and the article recipient terminal 5 of the article recipient (for example, information using an E-mail address or specific application software) If the server device 12 has also received an article sender ID of an article sender that can be used for transmission / reception, an article recipient ID of an article recipient, etc., the transaction ID issued from the server apparatus 2 by using the information. The article sender terminal 4 and the article recipient terminal 5 may be notified.
 この場合も、サーバ装置2から、前記発行された取引IDが、取引ID発行を要請してきた前記コマース事業者端末6へ通知されるが、コマース事業者(コマース事業者端末6)から、前記荷物9を受け取る特定の取引を成立させた物品差出人の物品差出人端末4、物品受取人の物品受取人端末5への前記取引IDの通知は不要になる。 Also in this case, the issued transaction ID is notified from the server device 2 to the commerce operator terminal 6 that has requested the issue of the transaction ID, but from the commerce operator (commerce operator terminal 6), the package The notification of the transaction ID to the article sender terminal 4 of the article sender and the article recipient terminal 5 of the article recipient that have established the specific transaction for receiving the transaction No. 9 becomes unnecessary.
 また、この場合、記憶部17の取引情報DB17aに登録される取引IDには、更に、物品差出人端末4、物品受取人端末5への情報提供用の情報(例えば、E-mailアドレスや、特定のアプリケーションソフトを利用した情報送受信に利用できる物品差出人の物品差出人ID、物品受取人の物品受取人ID、など)が関連付けされて一緒に登録される。 In this case, the transaction ID registered in the transaction information DB 17a of the storage unit 17 further includes information for providing information to the article sender terminal 4 and the article recipient terminal 5 (for example, an E-mail address, a specific The article sender ID of the article sender and the article recipient ID of the article recipient that can be used for information transmission and reception using the application software are associated and registered together.
 前記物品差出人ID、前記物品受取人IDは、例えば、前記コマース事業者が開設するSNS(Social Networking Service)、取引サイト等を利用する際に前記物品差出人と前記物品受取人にそれぞれ付与されるIDにすることができる。 The product sender ID and the product recipient ID are, for example, IDs respectively given to the product sender and the product recipient when using an SNS (Social Networking Service) established by the commerce company or a transaction site. Can be.
 ID発行処理部12が取引IDを発行する他の例としては、前記物品差出人と前記物品受取人との間の前記特定の取引が成立した後、前記物品差出人又は前記物品受取人が本発明の完全非対面物流システム1を構成するサーバ装置2にアクセスしてきて発行要請することにより、発行されるものがある。 As another example in which the ID issuance processing unit 12 issues a transaction ID, after the specific transaction is established between the article sender and the article recipient, the article sender or the article recipient is in accordance with the present invention. Some are issued by accessing the server device 2 constituting the completely non-face-to-face logistics system 1 and requesting issuance.
 例えば、前記物品差出人と前記物品受取人との間の前記特定の取引が成立した後、前記物品差出人又は前記物品受取人が、差出人端末4又は受取人端末5を使用して前記サービス提供者が提供する本発明の完全非対面物流システム1のウェブサイトへアクセスし、又は完全非対面物流システム1が提供する物流サービスについてのアプリケーションを起動し、サーバ2に前記取引IDの発行を要求することによって発行されるものである。 For example, after the specific transaction between the article sender and the article recipient is completed, the article sender or the article recipient uses the sender terminal 4 or the recipient terminal 5 to provide the service provider. By accessing the website of the completely non-face-to-face logistics system 1 of the present invention to be provided or starting an application for the logistics service provided by the completely non-face-to-face logistics system 1 and requesting the server 2 to issue the transaction ID It is issued.
 この場合、ID発行処理部12は、差出人端末4又は受取人端末5から、特定の物品である荷物9を差し出す物品差出人と、荷物9を受け取る物品受取人との間に成立した特定の取引を特定する情報の提供を受け、当該情報に対応させて、当該特定の取引を特定する取引IDを発行する。 In this case, the ID issuance processing unit 12 performs a specific transaction between the sender terminal 4 or the recipient terminal 5 and the article sender who provides the parcel 9 as a particular article and the article recipient who receives the parcel 9. Upon receipt of information to be specified, a transaction ID for specifying the specific transaction is issued in correspondence with the information.
 発行された取引IDは、前記差出人端末4又は受取人端末5から取得した、特定の物品である荷物9を差し出す物品差出人と、荷物9を受け取る物品受取人との間に成立した特定の取引を特定する情報に関連付けられて、記憶部17の取引情報DB17aに登録される。 The issued transaction ID is a specific transaction established between the product sender that sends out the package 9 that is a specific product and the product receiver that receives the package 9, obtained from the sender terminal 4 or the recipient terminal 5. The transaction information DB 17a of the storage unit 17 is registered in association with the information to be specified.
 この場合、ID発行処理部12では、アクセスしてきた差出人端末4又は受取人端末5から、物品差出人端末4、物品受取人端末5への情報提供用の情報(例えば、E-mailアドレスや、特定のアプリケーションソフトを利用した情報送受信に利用できる物品差出人の物品差出人ID、物品受取人の物品受取人ID、など)を取得して、発行した取引IDに関連付けて記憶部17の取引情報DB17aに登録する。 In this case, the ID issuance processing unit 12 provides information for providing information from the accessing sender terminal 4 or recipient terminal 5 to the article sender terminal 4 or the article recipient terminal 5 (for example, an E-mail address or a specific address). The product sender ID of the product sender, the product recipient ID of the product recipient, etc., which can be used for sending and receiving information using the application software, and registering it in the transaction information DB 17a of the storage unit 17 in association with the issued transaction ID. To do.
 また、差出人端末4又は受取人端末5へ、発行した取引IDを通知する。 Also, the issued transaction ID is notified to the sender terminal 4 or the recipient terminal 5.
 なお、ID発行処理部12が、更に、前記物品差出人を特定する物品差出人IDと、前記物品受取人を特定する物品受取人IDとをそれぞれ前記取引IDに関連付けて発行する形態にすることもできる。 The ID issue processing unit 12 may further issue an article sender ID for specifying the article sender and an article recipient ID for specifying the article recipient in association with the transaction ID. .
 以上に説明した処理を行うID発行処理部12と同様の機能を行うID発行処理部がコマース事業者端末6に配備されている形態にすることもできる。すなわち、前記取引が成立した際に、前記コマース事業者がコマース事業者端末6を使用して前記取引IDを発行し、差出人端末4及び受取人端末5と、サーバ装置2に送信するものである。 The ID issue processing unit that performs the same function as the ID issue processing unit 12 that performs the processing described above may be provided in the commerce operator terminal 6. That is, when the transaction is established, the commerce company issues the transaction ID using the commerce company terminal 6 and transmits it to the sender terminal 4 and the recipient terminal 5 and the server device 2. .
 この場合、前記サービス提供者が提供する本発明の完全非対面物流システム1のサーバ装置2は、コマース事業者端末6のID発行処理部が発行した取引IDを、コマース事業者端末6から取得し、記憶部17の取引情報DB17aに登録する。この際、コマース事業者端末6から、物品差出人端末4、物品受取人端末5への情報提供用の情報(例えば、E-mailアドレスや、特定のアプリケーションソフトを利用した情報送受信に利用できる物品差出人の物品差出人ID、物品受取人の物品受取人ID、など)も取得して、これらを関連付け一緒に登録するようにできる。 In this case, the server device 2 of the completely non-face-to-face logistics system 1 of the present invention provided by the service provider acquires the transaction ID issued by the ID issuing processing unit of the commerce operator terminal 6 from the commerce operator terminal 6. The transaction information DB 17a of the storage unit 17 is registered. At this time, information providing information from the commerce company terminal 6 to the article sender terminal 4 and the article recipient terminal 5 (for example, an article sender that can be used for information transmission / reception using an e-mail address or specific application software) Item sender ID, item recipient ID of the item recipient, etc.), and these can be associated and registered together.
 上述した取引IDには、前記物品差出人の住所、氏名などの個人情報、前記物品受取人の住所、氏名などの個人情報は含まれない。そこで、本発明の完全非対面物流システム1により前記サービス提供者が提供する物流システムでは、物品差出人の住所、氏名などの個人情報、物品受取人の住所、氏名などの個人情報は、いずれも不要である。 The above-mentioned transaction ID does not include personal information such as the address and name of the product sender, and personal information such as the address and name of the product recipient. Therefore, in the logistics system provided by the service provider by the completely non-face-to-face logistics system 1 of the present invention, the personal information such as the address of the article sender, the personal information such as the name, the personal address such as the address of the article recipient, and the name are not required. It is.
 また、上述したような物品差出人ID、物品受取人IDが利用されるようになる場合にも、物品差出人ID、物品受取人IDが特定のアプリケーションソフトを利用した情報送受信に利用できる物品差出人の物品差出人ID、物品受取人の物品受取人IDである場合には、物品差出人の住所、氏名などの個人情報、物品受取人の住所、氏名などの個人情報は、いずれも不要である。 Further, even when the article sender ID and the article recipient ID as described above are used, the article sender ID and the article recipient ID can be used for information transmission / reception using specific application software. In the case of the sender ID and the goods recipient ID of the goods recipient, none of the personal information such as the address of the goods sender, the personal information such as the name, and the personal information such as the address of the goods recipient and the name is necessary.
 そこで、いずれにしても、本発明の完全非対面物流システム1により前記サービス提供者が提供する物流システムでは、物品差出人の住所、氏名などの個人情報、物品受取人の住所、氏名などの個人情報は不要である。 Therefore, in any case, in the physical distribution system provided by the service provider by the completely non-face-to-face physical distribution system 1 of the present invention, personal information such as the address of the product sender, personal information such as name, personal information such as the address of the product recipient, name, etc. Is unnecessary.
(4)認証処理部13は、サーバ装置2が、インターネット通信網などの通信ネットワークを介して前記取引IDを用いた認証要求を受けた際に認証処理を行う。前記認証要求の態様を例示すると以下のとおりである。 (4) The authentication processing unit 13 performs authentication processing when the server device 2 receives an authentication request using the transaction ID via a communication network such as the Internet communication network. Examples of the authentication request are as follows.
 (a)物品受取人が使用する物品受取人端末5から受ける取引IDを用いた認証要求
 (b)物品差出人が使用する物品差出人端末4から受ける取引IDを用いた認証要求
 (c)後述する差出拠点BOXから受ける取引IDを用いた認証要求
 (d)後述する受取拠点BOXから受ける取引IDを用いた認証要求
(A) Authentication request using the transaction ID received from the item recipient terminal 5 used by the item recipient (b) Authentication request using the transaction ID received from the item sender terminal 4 used by the item sender (c) Sending described later Authentication request using transaction ID received from base BOX (d) Authentication request using transaction ID received from receiving base BOX described later
 認証処理部13は、更に、前記物品差出人ID又は前記物品受取人IDを用いた認証要求をインターネット通信網などの通信ネットワークを介して受けた際にそれぞれ認証処理を行うこともできる。 The authentication processing unit 13 can also perform an authentication process when an authentication request using the article sender ID or the article recipient ID is received via a communication network such as an Internet communication network.
(5)拠点BOX管理部14は、拠点BOX情報提供処理部14a及び開錠指示情報作成処理部14bとを備えている。 (5) The site BOX management unit 14 includes a site BOX information provision processing unit 14a and an unlocking instruction information creation processing unit 14b.
(6)物品移送管理部15は、預入状態通知処理部15a及び物品移送指示情報作成処理部15bとを備えている。 (6) The article transfer management unit 15 includes a deposit status notification processing unit 15a and an article transfer instruction information creation processing unit 15b.
(7)預入状態通知処理部15aは、荷物9が前記差出拠点BOXに預入状態であるとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う。これにより、前記物品受取人は、前記物品差出人が荷物9を前記差出拠点BOXに預けたことを知ることになる。 (7) The deposit status notification processing unit 15a performs a process of notifying the sender terminal 4 and / or the recipient terminal 5 of predetermined information that the package 9 is in the deposit status at the sender base BOX. As a result, the goods recipient knows that the goods sender has deposited the baggage 9 at the sending base BOX.
(8)拠点BOX情報提供処理部14aは、サーバ装置2が、インターネット通信網などの通信ネットワークを介して、利用可能な複数の拠点BOX3に関する拠点BOX情報を提供するように要請する指示を受けた際に、利用可能な複数の拠点BOX3に関する拠点BOX情報を提供する処理を行う。 (8) The site BOX information provision processing unit 14a receives an instruction to request that the server device 2 provide the site BOX information regarding a plurality of available sites BOX3 via a communication network such as the Internet communication network. At this time, processing for providing base BOX information regarding a plurality of usable bases BOX 3 is performed.
 例えば、受取人端末5から、当該受取人端末5を利用している物品受取人が利用可能な複数の拠点BOX3に関する拠点BOX情報を提供するよう要請を受けた場合である。この場合には、当該受取人端末5に対して、利用可能な複数の拠点BOX3に関する拠点BOX情報を提供する。また、当該受取人端末5に対して、前記物品受取人が荷物9を受け取るにあたって荷物9を一時保管する拠点BOXを受取拠点BOXとして選択するように前記物品受取人に対して促す処理を行う。 For example, this is a case where a request is received from the recipient terminal 5 to provide location BOX information regarding a plurality of locations BOX 3 that can be used by the item recipient using the recipient terminal 5. In this case, base BOX information regarding a plurality of usable bases BOX 3 is provided to the recipient terminal 5. In addition, the recipient terminal 5 is urged to select the location BOX where the item 9 is temporarily stored when the item recipient receives the item 9, as the receiving location BOX.
 また、差出人端末4から、当該差出人端末4を利用している物品差出人が利用可能な複数の拠点BOX3に関する拠点BOX情報を提供するよう要請を受けた場合である。この場合には、当該差出人端末4に対して、利用可能な複数の拠点BOX3に関する拠点BOX情報を提供する。また、当該差出人端末4に対して、前記物品差出人が荷物9を差し出すにあたって荷物9を一時保管する拠点BOXを差出拠点BOXとして選択するように前記物品差出人に対して促す処理を行う。 Also, this is a case where the sender terminal 4 receives a request to provide base BOX information regarding a plurality of base BOXs 3 that can be used by the article sender who uses the sender terminal 4. In this case, base BOX information related to a plurality of usable bases BOX 3 is provided to the sender terminal 4. In addition, the sender terminal 4 is urged to select the site BOX that temporarily stores the package 9 as the source site BOX when the product sender presents the package 9.
 前記拠点BOX情報は、記憶部17の拠点BOXDB17bに記憶されている図3(b)図示のような情報に基づいて所定の閲覧情報が差出人端末4、受取人端末5に送信される。 As the base BOX information, predetermined browsing information is transmitted to the sender terminal 4 and the recipient terminal 5 based on the information shown in FIG. 3B stored in the base BOX DB 17b of the storage unit 17.
 拠点BOX情報提供処理部14aは、差出人端末4、受取人端末5から、差出人、受取人による選択が行われて一時保管する拠点BOXとして選択された差出拠点BOX、受取拠点BOXに関する情報を、当該差出人、受取人の間に成立している前記取引を特定する取引IDに関連付けて、記憶部17の取引情報DB17aに記録する。 The base BOX information provision processing unit 14a obtains information on the sender base BOX and the receiver base BOX selected from the sender terminal 4 and the recipient terminal 5 as the base BOX selected and temporarily stored by the sender and the recipient. The transaction is established in the transaction information DB 17a of the storage unit 17 in association with the transaction ID that identifies the transaction that has been established between the sender and the recipient.
(9)開錠指示情報作成処理部14bは、認証処理部13が前記差出拠点BOXあるいは、前記受取拠点BOXから、前記取引IDを用いた一回目の認証要求を受けて前記認証処理を行った後、前記差出拠点BOXあるいは前記受取拠点BOXの収納部3eを開錠する一回目の開錠指示情報を前記差出拠点BOXあるいは前記受取拠点BOXに送信する処理を行う。 (9) In the unlocking instruction information creation processing unit 14b, the authentication processing unit 13 receives the first authentication request using the transaction ID from the sending site BOX or the receiving site BOX and performs the authentication process. Thereafter, a process of transmitting the unlocking instruction information for the first time to unlock the sending base BOX or the receiving unit BOX of the receiving base BOX to the sending base BOX or the receiving base BOX is performed.
 なお、ここで、事前に、前述したような差出拠点BOXの選択が行われていない場合、物品差出人が最寄りの拠点BOXの操作部3dを操作して、取引IDを送信して認証要求してくる際に、当該認証要求が行われている拠点BOX情報をサーバ装置2の拠点BOX管理部14が取得して、差出人が利用開始した当該拠点BOXを差出人によって選択された差出拠点BOXに関する情報とし、当該差出人に係る前記取引を特定する取引IDに関連付けて、記憶部17の取引情報DB17aに記録する。 Here, in the case where the sending base BOX as described above is not selected in advance, the article sender operates the operation unit 3d of the nearest base BOX, transmits the transaction ID, and requests authentication. At the time of arrival, the site BOX management unit 14 of the server apparatus 2 acquires the site BOX information for which the authentication request has been made, and uses the site BOX that the sender has started to use as information related to the source site BOX selected by the sender. The transaction information DB 17a of the storage unit 17 is recorded in association with the transaction ID that identifies the transaction related to the sender.
 差出拠点BOX、受取拠点BOXの施錠管理部3fは、前述したように、一回目の開錠指示情報を取得すると、当該指示に基づいて差出拠点BOX、受取拠点BOXの収納部3eを開錠する。 As described above, when the lock management unit 3f of the sending site BOX and the receiving site BOX acquires the first unlocking instruction information, the locking unit 3f of the sending site BOX and the receiving site BOX unlocks the storage unit 3e of the sending site BOX and the receiving site BOX. .
 また、一回目の開錠指示情報に基づく開錠後、当該開錠した収納部3eに荷物9が収容される、等して、施錠が行われた時には、施錠管理部3fは、一回目の施錠情報を作成して、インターネット通信網などの通信ネットワーク8aを介して当該した一回目の施錠情報を送信する。 Further, after unlocking based on the first unlocking instruction information, when the luggage 9 is stored in the unlocked storage unit 3e, etc., the locking management unit 3f The lock information is created, and the first lock information is transmitted via the communication network 8a such as the Internet communication network.
 なお、認証処理部13が、前記受取拠点BOXから、前記取引IDを用いた一回目の認証要求を受けて前記認証処理を行う際には、当該認証要求が送信されてきた拠点BOX3に関する情報が、前述したように、事前に物品受取人によって選択され、記憶部17の取引情報DB17aに前記取引IDに関連付けて記録されている受取拠点BOXに関する情報に対応していることの認証も行われる。 When the authentication processing unit 13 receives the first authentication request using the transaction ID from the receiving site BOX and performs the authentication process, information regarding the site BOX 3 to which the authentication request has been transmitted is stored. As described above, it is also authenticated that the information corresponding to the receiving location BOX selected in advance by the item recipient and recorded in the transaction information DB 17a of the storage unit 17 in association with the transaction ID is supported.
 開錠指示情報作成処理部14bは、前記一回目の開錠指示情報を前記差出拠点BOXあるいは前記受取拠点BOXに送信する処理を行った後、認証処理部13が前記差出拠点BOXあるいは、前記受取拠点BOXから、前記取引IDを用いた二回目の認証要求を受けて前記認証処理を行った後、前記差出拠点BOXあるいは前記受取拠点BOXの収納部3eを開錠する二回目の開錠指示情報を前記差出拠点BOXあるいは前記受取拠点BOXに送信する処理を行う。 The unlocking instruction information creation processing unit 14b performs a process of transmitting the first unlocking instruction information to the sending base BOX or the receiving base BOX, and then the authentication processing unit 13 performs the sending base BOX or the receiving base BOX. After receiving the second authentication request using the transaction ID from the base BOX and performing the authentication process, the second unlocking instruction information for unlocking the storage part 3e of the sending base BOX or the receiving base BOX Is transmitted to the sending site BOX or the receiving site BOX.
 差出拠点BOX、受取拠点BOXの施錠管理部3fは、前述したように、二回目の開錠指示情報を取得すると、当該指示に基づいて差出拠点BOX、受取拠点BOXの収納部3eを開錠する。 As described above, when the lock management unit 3f of the sending base BOX and the receiving base BOX obtains the second unlocking instruction information, the lock unit 3e of the sending base BOX and the receiving base BOX is unlocked based on the instructions. .
 また、二回目の開錠指示情報に基づく開錠後、当該開錠した収納部3eから荷物9が取り出される、等して、施錠が行われた時には、施錠管理部3fは、二回目の施錠情報を作成して、インターネット通信網などの通信ネットワーク8aを介して当該した二回目の施錠情報を送信する。 Further, after the unlocking based on the second unlocking instruction information, when the baggage 9 is taken out from the unlocked storage unit 3e, for example, the locking management unit 3f performs the second locking. Information is created, and the second locking information is transmitted via the communication network 8a such as the Internet communication network.
 認証処理部13が前述した一回目の開錠指示情報を前記差出拠点BOXへ送る前に、前記差出拠点BOXから受ける前記取引IDを用いた一回目の認証要求は、一般的には、物品差出人が拠点BOX3の操作部3dに入力して行う認証要求である。 Before the authentication processing unit 13 sends the first unlocking instruction information described above to the sending base BOX, the first authentication request using the transaction ID received from the sending base BOX is generally an article sender. Is an authentication request that is input to the operation unit 3d of the site BOX3.
 サーバ装置2が前記差出拠点BOXから取得する一回目の施錠情報は、一般的には、物品差出人が荷物9を差出拠点BOXに一時預けしたことを示す情報になる。 The first lock information acquired by the server device 2 from the sending base BOX is generally information indicating that the article sender temporarily deposits the luggage 9 in the sending base BOX.
 認証処理部13が前述した二回目の開錠指示情報を前記差出拠点BOXへ送る前に、前記差出拠点BOXから受ける前記取引IDを用いた二回目の認証要求は、一般的には、後述する物流事業者が拠点BOX3の操作部3dに入力して行う認証要求である。 Before the authentication processing unit 13 sends the above-described second unlocking instruction information to the sending base BOX, the second authentication request using the transaction ID received from the sending base BOX is generally described later. This is an authentication request that is input by the logistics company to the operation unit 3d of the site BOX3.
 サーバ装置2が前記差出拠点BOXから取得する二回目の施錠情報は、一般的には、後述する物流事業者が荷物9を差出拠点BOXから取り出して移送作業を開始したことを示す情報になる。 The second lock information acquired by the server device 2 from the sending base BOX is generally information indicating that a logistics company, which will be described later, has taken out the baggage 9 from the sending base BOX and started a transfer operation.
 認証処理部13が前述した一回目の開錠指示情報を前記受取拠点BOXへ送る前に、前記受取拠点BOXから受ける前記取引IDを用いた一回目の認証要求は、一般的には、後述する物流事業者が拠点BOX3の操作部3dに入力して行う認証要求である。 The first authentication request using the transaction ID received from the receiving base BOX before the authentication processing unit 13 sends the above-described first unlocking instruction information to the receiving base BOX is generally described later. This is an authentication request that is input by the logistics company to the operation unit 3d of the site BOX3.
 サーバ装置2が前記受取拠点BOXから取得する一回目の施錠情報は、一般的には、後述する物流事業者が荷物9を受取拠点BOXに一時預けしたことを示す情報になる。 The first-time locking information acquired by the server device 2 from the receiving location BOX is generally information indicating that a logistics company (to be described later) has temporarily deposited the luggage 9 at the receiving location BOX.
 認証処理部13が前述した二回目の開錠指示情報を前記受取拠点BOXへ送る前に、前記受取拠点BOXから受ける前記取引IDを用いた二回目の認証要求は、一般的には、物品受取人が拠点BOX3の操作部3dに入力して行う認証要求である。 Before the authentication processing unit 13 sends the above-described second unlocking instruction information to the receiving base BOX, the second authentication request using the transaction ID received from the receiving base BOX is generally an article receiving This is an authentication request that a person inputs to the operation unit 3d of the base BOX3.
 サーバ装置2が前記受取拠点BOXから取得する二回目の施錠情報は、一般的には、物品受取人が荷物9を受取拠点BOXから取り出して荷物9の受け取りが完了したことを示す情報になる。 The second lock information acquired by the server device 2 from the receiving location BOX is generally information indicating that the goods recipient has taken out the package 9 from the receiving location BOX and has received the package 9.
(10)物品移送指示情報作成処理部15bは、上述した前記物品差出人が荷物9を前記物品受取人へ送付するにあたって荷物9を一時保管する前記差出拠点BOXから前記取引IDを用いた認証要求を受け、上述した前記物品受取人が荷物9を受け取るにあたって荷物9を一時保管する拠点BOXである前記受取拠点BOXを特定する情報を受けた後に、物流事業者が使用する物流事業者端末7に対して、前記差出拠点BOXから荷物9を取り出して前記受取拠点BOXへ移送し、前記受取拠点BOXへ荷物9の一時保管を行うように物品移送指示情報を送信する処理を行う。 (10) The article transfer instruction information creation processing unit 15b issues an authentication request using the transaction ID from the sending base BOX that temporarily stores the package 9 when the article sender sends the package 9 to the product recipient. Upon receipt of the information specifying the receiving location BOX, which is the location BOX that temporarily stores the package 9 when the item recipient receives the package 9, the logistics operator terminal 7 used by the logistics operator receives the information. Then, the package 9 is taken out from the sending site BOX, transferred to the receiving site BOX, and the article transfer instruction information is transmitted to the receiving site BOX so as to temporarily store the package 9.
 上述したように、差出拠点BOXから一回目の施錠情報を取得すると、差出拠点BOXに荷物9が物品差出人によって一時預けが行われたとサーバ装置2において認識できる。一方、物品受取人によって受取拠点BOXが選択されると、サーバ装置2におけるこれらの情報の取得はいずれも取引IDに関連付けられている。 As described above, when the first lock information is acquired from the sending site BOX, the server device 2 can recognize that the baggage 9 has been temporarily deposited by the product sender at the sending site BOX. On the other hand, when the receiving location BOX is selected by the item recipient, the acquisition of the information in the server device 2 is associated with the transaction ID.
 上述した前記物品差出人が荷物9を前記物品受取人へ送付するにあたって荷物9を一時保管する前記差出拠点BOXから前記取引IDを用いた認証要求を受け、上述した前記物品受取人が荷物9を受け取るにあたって荷物9を一時保管する拠点BOXである前記受取拠点BOXを特定する情報を受けた後とはこのような状態である。そこで、この状態では、当該取引IDに係る物品9の差出拠点BOXへの預け入れの完了、当該取引IDに係る物品9を移送すべき受取拠点BOXの情報が記憶部17の取引情報DB17aに記録されている。 When the above-mentioned article sender sends the package 9 to the above-mentioned article recipient, the above-mentioned article recipient receives the authentication request using the transaction ID from the sending base BOX that temporarily stores the package 9 and receives the package 9. This is the state after receiving the information specifying the receiving base BOX, which is the base BOX for temporarily storing the luggage 9. Therefore, in this state, the deposit of the article 9 related to the transaction ID to the sending base BOX is completed, and information on the receiving base BOX to which the article 9 related to the transaction ID is to be transferred is recorded in the transaction information DB 17a of the storage unit 17. ing.
 そこで、物品移送指示情報作成処理部15bは、取引IDを手掛かりに物品9を取り出す拠点BOXに関する情報、物品9を移送していくべき受取拠点BOXに関する情報に、当該取引IDに関する情報とを付帯させて、物流事業者端末7に対して、前記差出拠点BOXから荷物9を取り出して前記受取拠点BOXへ移送し、前記受取拠点BOXへ荷物9の一時保管を行うように物品移送指示情報を送信する処理を行う。 Therefore, the article transfer instruction information creation processing unit 15b adds information related to the transaction ID to information related to the base BOX from which the article 9 is taken out with the transaction ID as a clue and information related to the receiving base BOX to which the article 9 should be transferred. The logistics company terminal 7 takes out the package 9 from the sending site BOX, transfers it to the receiving site BOX, and transmits article transfer instruction information so as to temporarily store the package 9 to the receiving site BOX. Process.
(11)預入状態通知処理部15aは、前記差出拠点BOXから前記二回目の施錠情報を所得した後、前記差出拠点BOXから前記物流事業者によって荷物9が取り出され、前記受取拠点BOXに向けた移送が開始されたとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う。 (11) After obtaining the second lock information from the sending base BOX, the deposit status notification processing unit 15a takes out the baggage 9 from the sending base BOX by the logistics company and sends it to the receiving base BOX. A process for notifying the sender terminal 4 and / or the recipient terminal 5 of predetermined information that the transfer has started is performed.
 これにより、前記物品差出人及び/又は前記物品受取人は、前記物流事業者によって前記差出拠点BOXから前記受取拠点BOXへ荷物9の移送が開始されたことを知ることになる。 Thereby, the goods sender and / or the goods recipient know that the logistics company has started to transfer the package 9 from the sending site BOX to the receiving site BOX.
(12)預入状態通知処理部15aは、前記受取拠点BOXから前記一回目の施錠情報を取得した後、荷物9が前記受取拠点BOXに預入状態であるとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う。 (12) After acquiring the first lock information from the receiving location BOX, the deposit status notification processing unit 15a sends predetermined information indicating that the package 9 is in the deposit status to the receiving location BOX. Alternatively, a process for notifying the recipient terminal 5 is performed.
 これにより、前記物品差出人及び/又は前記物品受取人は、前記物流事業者が荷物9を前記受取拠点BOXへ移送したことを知ることになる。 Thereby, the article sender and / or the article recipient know that the logistics company has transferred the package 9 to the receiving location BOX.
(13)預入状態通知処理部15aは、前記受取拠点BOXから前記二回目の施錠情報を取得した後、荷物9が前記受取拠点BOXから前記物品受取人によって荷物9が取り出されたとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う。 (13) The deposit state notification processing unit 15a obtains the second lock information from the receiving location BOX, and then the predetermined information that the package 9 has been taken out by the goods recipient from the receiving location BOX. Is sent to the sender terminal 4 and / or the recipient terminal 5.
 これにより、前記物品差出人は、前記物品受取人が荷物9を受け取ったことを知ることになる。 Thereby, the article sender knows that the article recipient has received the package 9.
(14)このような構成を備える本発明の完全非対面物流システム1では、物品差出人及び物品受取人は希望の拠点BOXを利用して荷物を出荷し、受取るので、従来物流システムのように物流事業者などの配送担当者と対面する必要がない。かつ、物品差出人から物品受取人へ配送される荷物に当該物品差出人及び物品受取人の氏名、住所などの個人情報を表示する必要もない。したがって、物品差出人及び物品受取人が物流事業者などの配送担当者と対面することがなく、また、当該物品差出人及び物品受取人の氏名、住所などの個人情報を知られることのない完全非対面の物流システムを提供することができる。 (14) In the completely non-face-to-face logistics system 1 of the present invention having such a configuration, the goods sender and the goods recipient ship and receive the package using the desired base BOX. There is no need to meet delivery personnel such as business operators. In addition, it is not necessary to display personal information such as the name and address of the product sender and the product recipient on the package delivered from the product sender to the product recipient. Therefore, the goods sender and the goods recipient do not meet the delivery person such as the logistics company, and the personal information such as the name and address of the goods sender and the goods recipient is not known. A logistics system can be provided.
3.物流費
 物流費算出処理部16は、前記受取拠点BOXから前記取引IDを取得して前記認証処理部が行う認証が第二回目以降の認証処理であって、当該認証処理により第二回目以降の前記開錠指示情報を作成する場合に、前記二回目の開錠指示情報を作成する前に、前記差出拠点BOXから前記受取拠点BOXへ荷物9を移送するのに要した物流費を算出する処理を行う。算出された物流費に関する情報は、前記受取拠点BOXに送信される。
3. Logistics cost The logistics cost calculation processing unit 16 acquires the transaction ID from the receiving site BOX and performs authentication performed by the authentication processing unit after the second time. When creating the unlocking instruction information, before creating the second unlocking instruction information, a process for calculating the distribution cost required to transfer the baggage 9 from the sending base BOX to the receiving base BOX I do. Information on the calculated distribution cost is transmitted to the receiving site BOX.
 物品受取人は、前記受取拠点BOXにて、表示部3aに表示される前記物流費に関する情報に従って、表示部3aに表示される指示に従って、当該物流費を支払う。 The goods recipient pays the distribution cost in accordance with the instruction displayed on the display unit 3a in accordance with the information on the distribution cost displayed on the display unit 3a at the receiving site BOX.
 開錠指示情報作成処理部14bは、上述した認証処理部13が前記受取拠点BOXから前記取引IDを用いた認証要求を受けて前記認証処理を行った後で、前記受取拠点BOXから前記物流費が決済された旨の情報を取得した後に、前記受取拠点BOXの収納部3eを開錠する前記二回目の開錠指示情報を前記受取拠点BOXに送信する処理を行う。 The unlocking instruction information creation processing unit 14b receives the authentication request using the transaction ID from the receiving site BOX and performs the authentication process from the receiving site BOX, and then receives the distribution cost from the receiving site BOX. After acquiring the information indicating that the payment has been made, the second unlocking instruction information for unlocking the storage unit 3e of the receiving location BOX is transmitted to the receiving location BOX.
 また、物流費算出処理部16は、前記差出拠点BOXから前記取引IDを取得して前記認証処理部が行う認証が第一回目の認証処理であって、当該認証処理により第一回目の開錠情報を作成する場合に、前記一回目の開錠情報を作成する前に、前記物流費に含まれる前記差出拠点BOXから前記受取拠点BOXへ荷物9を移送するのに要する基本料金を算出し、当該料金に関する情報を、前記差出拠点BOXに送信する処理を行うこともできる。 In addition, the distribution cost calculation processing unit 16 acquires the transaction ID from the sending base BOX, and the authentication performed by the authentication processing unit is a first authentication process, and the first unlocking is performed by the authentication process. When creating information, before creating the first unlocking information, calculate the basic fee required to transfer the package 9 from the sending base BOX to the receiving base BOX included in the logistics costs, It is also possible to perform processing for transmitting information related to the fee to the sending base BOX.
 物品差出人は、前記差出拠点BOXにて、表示部3aに表示される前記基本料金に関する情報に従って、表示部3aに表示される指示に従って、当該基本料金を支払う。 The article sender pays the basic fee according to the instruction displayed on the display unit 3a in accordance with the information on the basic fee displayed on the display unit 3a at the sending base BOX.
 この場合、開錠指示情報作成処理部14bは、上述した認証処理部13が前記差出拠点BOXから前記取引IDを用いた認証要求を受けて前記認証処理を行った後で、前記差出拠点BOXから前記基本料金が決済された旨の情報を取得した後に、前記差出拠点BOXの収納部3eを開錠する前記一回目の開錠指示情報を前記差出拠点BOXに送信する処理を行う。 In this case, the unlocking instruction information creation processing unit 14b receives the authentication request using the transaction ID from the sending base BOX and performs the authentication process from the sending base BOX. After acquiring the information that the basic fee has been settled, the first unlocking instruction information for unlocking the storage unit 3e of the sending base BOX is transmitted to the sending base BOX.
 このように基本料金の決済が差出拠点BOXで行われている場合、物流費算出処理部16が、前記受取拠点BOXから前記取引IDを取得して第二回目以降の認証処理を行って、当該認証処理により第二回目以降の前記開錠指示情報を作成するときに、前記二回目の開錠指示情報を作成する前に行う算出する、前記差出拠点BOXから前記受取拠点BOXへ荷物9を移送するのに要した物流費については、決済済の基本料金で賄われていなかった物流費にすることができる。すなわち、基本料金で賄われる移送期間・時間(例えば、差出拠点BOX、受取拠点BOXを使用できる時間)を越えた超過時間に対して費用請求する部分の料金のみを前記物流費として算出するようにできる。 In this way, when the basic fee is settled at the sending base BOX, the logistics cost calculation processing unit 16 acquires the transaction ID from the receiving base BOX, performs the second and subsequent authentication processing, and When creating the unlocking instruction information for the second and subsequent times by the authentication process, the load 9 is transferred from the sending base BOX to the receiving base BOX, which is calculated before creating the second unlocking instruction information. The logistics costs required to do this can be those that were not covered by the settled basic rates. In other words, only the portion of the fee charged for the excess time exceeding the transfer period / time covered by the basic fee (for example, the time at which the sending base box and the receiving base box can be used) is calculated as the logistics cost. it can.
 物流費算出処理部16は、図3(c)図示の物流費DB17cに記憶されている各種料金体系に関する情報に基づいて、図4図示の下記の料金を算出する。 The distribution cost calculation processing unit 16 calculates the following charges shown in FIG. 4 based on information on various charge systems stored in the distribution cost DB 17c shown in FIG.
(1)基本料金
 基本料金は、前記サービス提供者が提供する本発明に係る完全非対面の物流サービスを利用するのに必要な最低限の料金である。図4図示の基本料金18に関する情報は前記サービス提供者によって予め定められ、物流費DB17cに記憶されている。
(1) Basic fee The basic fee is the minimum fee required to use the completely non-face-to-face logistics service according to the present invention provided by the service provider. Information relating to the basic fee 18 shown in FIG. 4 is predetermined by the service provider and stored in the logistics cost DB 17c.
 基本料金については、上述した前記物品差出人が、前記差出拠点BOXにて、表示部3aに表示される前記基本料金に関する情報に従って支払い、決済を行う形態にすることができる。 Regarding the basic fee, the above-mentioned article sender can make a payment and settlement according to the information regarding the basic fee displayed on the display unit 3a at the sending base BOX.
 あるいは、前記基本料金を前記物流費に含め、上述した前記物品受取人が、前記受取拠点BOXにて、表示部3aに表示される前記物流費に関する情報に従って、表示部3aに表示される指示に従って、支払われる態様にすることもできる。 Alternatively, the basic fee is included in the physical distribution cost, and the above-mentioned goods recipient follows the instruction displayed on the display unit 3a according to the information on the physical distribution cost displayed on the display unit 3a at the receiving base BOX. It is also possible to make a payment.
 さらには、前記基本料金を算出せず、後述する使用時間対応料金、使用距離対応料金を前記物流費に含める態様とすることもできる。 Furthermore, the basic fee is not calculated, and a usage time compatible fee and a usage distance compatible fee, which will be described later, may be included in the logistics cost.
(2)使用時間対応料金
 使用時間対応料金は、前記差出拠点BOXから施錠情報を取得した時点から、前記受取拠点BOXから前記取引IDを取得して行う二回目以降の認証時刻までの計測時間に対応させて算出される料金である。
(2) Usage time fee The usage time fee is measured from the time when locking information is acquired from the sending site BOX to the second and subsequent authentication times that are performed by acquiring the transaction ID from the receiving site BOX. This is a charge calculated correspondingly.
 図4図示の使用時間対応料金19は、前記差出拠点BOXからの前記一回目の施錠情報の取得時点から所定の経過時間までは一律に定められている。 The usage time charge 19 shown in FIG. 4 is uniformly determined from the time when the first lock information is obtained from the sending base BOX to a predetermined elapsed time.
 前記経過時間は、図3(a)図示の取引情報DB17aに記憶されている差出拠点BOXからの前記一回目の施錠情報の取得時刻及び受取拠点BOXにおける前記第二回目の認証処理時刻に基づいて計測される。 The elapsed time is based on the acquisition time of the first lock information from the sending base BOX stored in the transaction information DB 17a shown in FIG. 3A and the second authentication processing time at the receiving base BOX. It is measured.
 また、前記使用時間対応料金には、前記差出拠点BOXからの前記一回目の施錠情報の取得時点から所定の経過時間を超えた場合に発生する単位時間あたりの時間従量料金である。 In addition, the usage time charge is a time-based charge per unit time that occurs when a predetermined elapsed time is exceeded from the time of acquisition of the first lock information from the sending base BOX.
 使用時間対応料金は、上述した前記物品受取人が、前記受取拠点BOXにて、表示部3aに表示される前記物流費に関する情報に従って、表示部3aに表示される指示に従って、支払われる。 The usage time corresponding fee is paid according to the instruction displayed on the display unit 3a according to the information related to the logistics cost displayed on the display unit 3a by the above-mentioned goods recipient at the receiving base BOX.
(3)使用距離対応料金
 使用距離対応料金は、前記差出拠点BOXと前記受取拠点BOXとの間の距離に対応させて算出される料金である。
(3) Usage distance compatible fee The usage distance compatible fee is a fee calculated corresponding to the distance between the sending base box and the receiving base box.
 使用距離対応料金は、上述した前記物品受取人が、前記受取拠点BOXにて、表示部3aに表示される前記物流費に関する情報に従って、表示部3aに表示される指示に従って、支払われる。 The usage distance compatible fee is paid according to the instruction displayed on the display unit 3a according to the information related to the logistics cost displayed on the display unit 3a by the above-mentioned goods recipient at the receiving base BOX.
 使用距離対応料金は、例えば、下記の料金体系に基づいて算出される。 The usage distance charge is calculated based on the following charge system, for example.
(a)同一拠点BOX配送費
 前記差出拠点BOXと前記受取拠点BOXとが同一の拠点BOX3内に設定されている場合に発生する前記差出拠点BOXから前記受取拠点BOXへの荷物9の配送に要する料金である。図4では符号20で表している。
(A) Delivery cost of the same base BOX Necessary for delivery of the package 9 from the source base BOX to the receiving base BOX, which occurs when the source base BOX and the receiving base BOX are set in the same base BOX 3 It is a charge. In FIG. 4, it is represented by reference numeral 20.
 前記差出拠点BOXと前記受取拠点BOXとが同一の拠点BOX3内に設定されている場合とは、同一の拠点BOX3内で前記差出拠点BOXと前記受取拠点BOXとして設定されている収納部3eがそれぞれ異なる場合又は同一である場合をいう。 When the sending base BOX and the receiving base BOX are set in the same base BOX 3, the storage units 3e set as the sending base BOX and the receiving base BOX in the same base BOX 3 respectively. When different or the same.
 なお、同一拠点BOX配送費は、一定の金額に設定しておいてもよい。 The same-site BOX delivery cost may be set to a fixed amount.
(b)同一地区内配送費
 前記差出拠点BOXと前記受取拠点BOXとが異なる拠点BOXであって、それぞれの拠点BOX3が同一の地区内で異なる場所に設置されている場合に発生する前記差出拠点BOXから前記受取拠点BOXへの荷物9の配送に要する料金である。図4では符号21で表している。
(B) Delivery cost in the same area The sending base BOX is generated when the sending base BOX and the receiving base BOX are different from each other, and each base BOX 3 is installed in a different place in the same district. This is a charge required for delivery of the package 9 from the BOX to the receiving location BOX. In FIG. 4, it is represented by reference numeral 21.
 一の拠点BOX3と他の拠点BOX3が同一の地区内であるか、異なる地区であるかは、図3(b)図示の拠点BOXDB17bに記憶されている拠点BOX3の設置エリアに関する情報によって判別される。 Whether one base BOX3 and another base BOX3 are in the same district or different districts is determined by information regarding the installation area of the base BOX3 stored in the base BOXDB 17b shown in FIG. 3B. .
 同一地区内配送費21は、図3(b)図示の拠点BOXDB17bに記憶されている拠点BOXの位置情報に係る所在地に基づいて計算された前記差出拠点BOXと前記受取拠点BOXとの間の距離に対応させて算出される。 The same-area delivery cost 21 is the distance between the sending base BOX and the receiving base BOX calculated based on the location related to the location information of the base BOX stored in the base BOX DB 17b shown in FIG. It is calculated corresponding to.
(c)地区間配送費
 前記差出拠点BOXと前記受取拠点BOXとが異なる拠点BOX3であって、それぞれの拠点BOX3が異なる地区に設置されている場合に発生する前記差出拠点BOXから前記受取拠点BOXへの荷物9の配送に要する料金である。図4では符号22で表している。
(C) Delivery cost between districts The sending base BOX is different from the receiving base BOX, and the receiving base BOX is generated from the sending base BOX generated when the base BOX 3 is installed in different districts. This is a charge required for delivery of the luggage 9 to. In FIG. 4, it is represented by reference numeral 22.
 地区間配送費22は、図3(b)図示の拠点BOXDB17bに記憶されている拠点BOXの位置情報に係る所在地に基づいて計算された前記差出拠点BOXと前記受取拠点BOXとの間の距離に対応させて算出される。 The inter-area delivery cost 22 is calculated based on the distance between the sending base BOX and the receiving base BOX calculated based on the location related to the location information of the base BOX stored in the base BOX DB 17b shown in FIG. It is calculated correspondingly.
(4)前記差出拠点BOXと前記受取拠点BOXとが同一の拠点BOX3内に設定されている場合に発生する前記物流費は、前記基本料金及び/又は前記使用時間対応料金と、前記同一拠点BOX配送費である。 (4) The distribution cost generated when the sending base BOX and the receiving base BOX are set in the same base BOX 3 includes the basic charge and / or the usage time corresponding charge and the same base BOX. It is a delivery cost.
(5)前記差出拠点BOXと前記受取拠点BOXとが異なる拠点BOX3であって、それぞれの拠点BOX3が同一の地区内で異なる場所に設置されている場合に発生する前記物流費は、前記基本料金及び/又は前記使用時間対応料金と、前記同一地区内配送費である。 (5) The distribution fee generated when the sending base BOX and the receiving base BOX are different bases BOX3 and the bases BOX3 are installed in different places in the same area is the basic charge And / or the usage time charge and the same district delivery cost.
(6)前記差出拠点BOXと前記受取拠点BOXとが異なる拠点BOX3であって、それぞれの拠点BOX3が異なる地区に設置されている場合に発生する前記物流費は、前記基本料金及び/又は前記使用時間対応料金と、前記地区間配送費である。 (6) The distribution cost generated when the sending base BOX and the receiving base BOX are different from each other, and each base BOX 3 is installed in a different area is the basic charge and / or the use These are time-related charges and inter-area delivery costs.
4.本発明による処理フロー
 本発明に係る完全非対面物流システム1の処理フローの一例を図5乃至図7を参照して説明する。
4). Processing Flow According to the Present Invention An example of the processing flow of the complete non-face-to-face logistics system 1 according to the present invention will be described with reference to FIGS.
(1)物品取引段階
 特定の物品を差し出す物品差出人と、当該特定の物品を受け取る物品受取人との間に取引が成立する。
(1) Article transaction stage A transaction is established between an article sender that submits a specific article and an article recipient that receives the specific article.
 例えば、特定の物品を出品した出品者(物品差出人)と、当該物品を落札した購入者(物品受取人)との間で、物品を送り・受け取る合意(契約)が成立する。 For example, an agreement (contract) is established between an exhibitor (article sender) who has exhibited a specific article and a purchaser (article recipient) who has made a successful bid for the article.
 このように成立した取引を特定する取引IDを発行する態様の一例は以下のとおりである。 An example of a mode for issuing a transaction ID that identifies a transaction thus established is as follows.
 (a-1)前記物品差出人と前記物品受取人との間の前記特定の取引が成立した後、前記物品差出人又は前記物品受取人からのアクセス、すなわち、差出人端末4又は受取人端末5を使用して前記サービス提供者が提供する本発明に係る物流サービスについてのウェブサイトへアクセスし、又は前記物流サービスについてのアプリケーションを起動し、サーバ2に前記取引IDの取得を要求する。これに応じて、サーバ装置2のID発行処理部12が取引IDを発行する(S101~S103)。 (A-1) After the specific transaction between the product sender and the product recipient is established, access from the product sender or the product recipient, that is, using the sender terminal 4 or the recipient terminal 5 Then, the website for the logistics service according to the present invention provided by the service provider is accessed, or an application for the logistics service is started, and the server 2 is requested to obtain the transaction ID. In response to this, the ID issuing processor 12 of the server device 2 issues a transaction ID (S101 to S103).
 (a-2)図5には図示していないが、物品差出人と物品受取人との間の前記特定の取引の成立が、オークションサイト、等を提供しているコマース事業者や、当該コマース事業者が提供しているウェブサイトなどを介して行われ、コマース事業者が使用しているコマース事業者端末6が前記ID発行処理部12の機能を有するID発行処理部を備えている場合である。前記物品差出人と前記物品受取人との間の前記特定の取引が成立した後、コマース事業者端末6が前記取引IDを発行し、差出人端末4及び受取人端末5と、サーバ装置2に送信する。 (A-2) Although not shown in FIG. 5, the establishment of the specific transaction between the product sender and the product recipient is a commerce company providing an auction site, etc. This is a case where the commerce company terminal 6 used by the commerce company is provided with an ID issuance processing unit having the function of the ID issuance processing unit 12, which is performed through a website provided by a person. . After the specific transaction between the article sender and the article recipient is established, the commerce operator terminal 6 issues the transaction ID and transmits it to the sender terminal 4 and the recipient terminal 5 and the server device 2. .
 (a-3)前記物品差出人と前記物品受取人との間の前記特定の取引が成立した後、コマース事業者端末6がサーバ装置2へ前記取引の成立を通知するとともに、前記取引IDの発行を依頼する。これに基づいて、サーバ装置2のID発行処理部12が取引IDを発行し、コマース事業者端末6へ通知する。あるいは、コマース事業者端末6と差出人端末4及び受取人端末5に通知する。 (A-3) After the specific transaction between the product sender and the product recipient is established, the commerce company terminal 6 notifies the server device 2 of the establishment of the transaction and issues the transaction ID. Request. Based on this, the ID issuance processing unit 12 of the server device 2 issues a transaction ID and notifies the commerce operator terminal 6. Alternatively, the commerce company terminal 6, the sender terminal 4 and the recipient terminal 5 are notified.
 なお、いずれも場合においても、コマース事業者端末6、あるいは、サーバ装置2は、API(Application Programming Interface)にしたがって前記取引IDを差出人端末4及び受取人端末5に送信することもできる(図示していない)。 In either case, the commerce operator terminal 6 or the server apparatus 2 can also transmit the transaction ID to the sender terminal 4 and the recipient terminal 5 in accordance with API (Application Programming Interface) (illustrated). Not)
 前記取引IDは、例えば、テキスト、QRコード(登録商標)等の形式で作成される。また、前記取引IDは、前記物品差出人と前記物品受取人との間に成立した前記特定の取引を特定する情報に関連付けて、あるいは、更に、物品差出人端末4、物品受取人端末5への情報提供用の情報と関連付けされて取引情報DB17aに登録される(S104)。 The transaction ID is created, for example, in the form of text, QR code (registered trademark) or the like. Further, the transaction ID is associated with information specifying the specific transaction established between the article sender and the article recipient, or further, information to the article sender terminal 4 and the article recipient terminal 5 The transaction information DB 17a is registered in association with the providing information (S104).
(2)物品差出段階
 物品差出人が近所に存在している拠点BOX3の存在を知っており、その近所の拠点BOXを利用して荷物9の発送を行おうと考えた場合、物品差出人は、近所の拠点BOX3の操作部3dを操作して、取引IDを完全非対面物流システム1に送信して認証要求を行う(S105)。
(2) Article delivery stage If the article sender knows the existence of the base BOX 3 in the neighborhood and intends to ship the package 9 using the neighborhood base BOX, the article sender By operating the operation unit 3d of the site BOX3, the transaction ID is transmitted to the complete non-face-to-face logistics system 1 to make an authentication request (S105).
 この際に、サーバ装置2の拠点BOX管理部15によって、当該認証要求が行われている拠点BOX(すなわち、物品差出人が利用開始した拠点BOX)に関する情報が、当該取引IDを使用する物品差出人によって選択された差出拠点BOXに関する情報とされ、当該差出人に係る前記取引を特定する取引IDに関連付けて、記憶部17の取引情報DB17aに記録される。 At this time, the base BOX management unit 15 of the server device 2 stores information on the base BOX for which the authentication request is made (that is, the base BOX that the article sender has started using) by the article sender using the transaction ID. The information is related to the selected sender base box, and is recorded in the transaction information DB 17a of the storage unit 17 in association with the transaction ID that identifies the transaction related to the sender.
 一方、物品差出人が利用可能な拠点BOX3に関する情報を持っていない場合、物品差出人は、荷物9を物品受取人へ送付するにあたって荷物9を一時保管する任意の拠点BOX3を差出拠点BOXとして選択する。 On the other hand, when the article sender does not have information on the base BOX 3 that can be used, the article sender selects an arbitrary base box BOX 3 that temporarily stores the baggage 9 when sending the baggage 9 to the article recipient as the source base BOX.
 すなわち、差出人端末4から、当該差出人端末4を利用している物品差出人が利用可能な複数の拠点BOX3に関する拠点BOX情報を提供するよう完全非対面物流システム1に要請し、拠点BOX情報提供処理部14aから、利用可能な複数の拠点BOX3に関する拠点BOX情報を取得する。同時に、取得した、物品差出人が荷物9を差し出すにあたって荷物9を一時保管する拠点BOXを差出拠点BOXとして選択する要請に応じて、選択を行う。 That is, the sender terminal 4 requests the complete non-face-to-face logistics system 1 to provide base BOX information regarding a plurality of base boxes BOX 3 that can be used by the article sender who uses the sender terminal 4, and the base BOX information provision processing unit From 14a, base BOX information related to a plurality of usable bases BOX3 is acquired. At the same time, the selection is made in response to the acquired request to select the base BOX that temporarily stores the baggage 9 when the article sender presents the baggage 9 as the source base BOX.
 この場合には、物品差出人によって、差出人端末4を介して選択された拠点BOXが、当該取引IDを使用する物品差出人によって選択された差出拠点BOXに関する情報として、当該差出人に係る前記取引を特定する取引IDに関連付けて、記憶部17の取引情報DB17aに記録される。 In this case, the base BOX selected by the article sender via the sender terminal 4 identifies the transaction related to the sender as information on the source base BOX selected by the article sender using the transaction ID. In association with the transaction ID, it is recorded in the transaction information DB 17a of the storage unit 17.
 そして、物品差出人は、差出拠点BOXとして選択した拠点BOX3にて表示部3c及び操作部3dを使用して、取引IDを入力する(S105)。 Then, the article sender inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 selected as the source site BOX (S105).
 認証処理部13は、差出拠点BOXから取引IDを用いた上述の一回目の認証要求を受けて一回目の認証処理を行う(S106)。 The authentication processing unit 13 receives the first authentication request using the transaction ID from the sending base BOX and performs the first authentication process (S106).
 前記一回目の認証処理が完了すると、開錠指示情報作成処理部14bは、収納部3eを開錠する開錠指示情報を差出拠点BOXに送信する処理を行う。 When the first authentication process is completed, the unlocking instruction information creation processing unit 14b performs a process of transmitting unlocking instruction information for unlocking the storage unit 3e to the sending base BOX.
 差出拠点BOXの施錠管理部3fは、前記開錠指示情報に基づいて、差出拠点BOXの収納部3eを開錠する(S107)。 The locking management unit 3f of the sending site BOX unlocks the storage unit 3e of the sending site BOX based on the unlocking instruction information (S107).
 収納部3eに物品9が収納され、扉を閉じると、施錠管理部3fは当該収納部3eの一回目の施錠情報を作成し、サーバ装置2に送信する(S108)。 When the article 9 is stored in the storage unit 3e and the door is closed, the lock management unit 3f creates the first lock information of the storage unit 3e and transmits it to the server device 2 (S108).
 サーバ装置2が一回目の施錠情報を取得した後、預入状態通知処理部15aは、荷物9が前記差出拠点BOXに預入状態であるとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う(S109~S111)。 After the server device 2 acquires the first lock information, the deposit status notification processing unit 15a sends predetermined information that the package 9 is deposited at the sending location BOX to the sender terminal 4 and / or the recipient terminal 5. (S109 to S111).
 これにより、物品受取人は、物品差出人が荷物9を差出拠点BOXに預けたことを知ることになる。 Thereby, the goods recipient knows that the goods sender has deposited the baggage 9 at the sending base BOX.
 なお、サーバ装置2が一回目の施錠情報を取得した後、サーバ装置2がそれに対応する情報をコマース事業者端末6に送信し、これに応じて、コマース事業者端末6が、前記APIにしたがって、荷物9が差出拠点BOXに預入状態であるとの所定の情報を差出人端末4及び/又は受取人端末5に送信することもできる(図示していない)。 In addition, after the server apparatus 2 acquires the first lock information, the server apparatus 2 transmits information corresponding to the information to the commerce operator terminal 6, and the commerce operator terminal 6 responds to the API according to the API. The predetermined information that the package 9 is in the depositing state at the sending base BOX can be transmitted to the sender terminal 4 and / or the recipient terminal 5 (not shown).
 物流費算出処理部16は、前記差出拠点BOXから前記一回目の施錠情報を取得した時点から、前記受取拠点BOXから前記取引IDを取得して行う二回目以降の認証時刻までの時間を計測する(S112)。 The distribution cost calculation processing unit 16 measures the time from the time when the first locking information is acquired from the sending base BOX to the second and subsequent authentication times performed by acquiring the transaction ID from the receiving base BOX. (S112).
(3)物品受取先指定段階
 前記物品受取人は、受取人端末5を使用して前記サービス提供者が提供する本発明に係る物流サービスについてのウェブサイトへアクセスし、又は前記物流サービスについてのアプリケーションを起動し、前記取引IDを入力する(S113)。
(3) Article recipient designation stage The article recipient uses the recipient terminal 5 to access a website for the logistics service according to the present invention provided by the service provider, or an application for the logistics service. And the transaction ID is input (S113).
 認証処理部13は、受取人端末5から前記取引IDを用いた認証要求を受けて認証処理を行う(S114)。 The authentication processing unit 13 receives the authentication request using the transaction ID from the recipient terminal 5 and performs authentication processing (S114).
 前記認証処理が完了すると、拠点BOX情報提供処理部14aは、受取人端末5に対して、利用可能な複数の拠点BOX3に関する拠点BOX情報を提供し、前記物品受取人が荷物9を受け取るにあたって荷物9を一時保管する拠点BOXを受取拠点BOXとして選択するように前記物品受取人に対して促す処理を行う(S115)。 When the authentication process is completed, the site BOX information provision processing unit 14a provides the recipient terminal 5 with site BOX information regarding a plurality of available sites BOX3, and the package recipient receives the package 9 when receiving the package 9. Processing for urging the article recipient to select the location BOX that temporarily stores 9 as the receiving location BOX is performed (S115).
 前記物品受取人は、受取人端末5を使用して、前記拠点BOX情報の中から荷物9を受け取るにあたって荷物9を一時保管する拠点BOX3を受取拠点BOXとして選択する(S116)。 The goods recipient uses the recipient terminal 5 to select the location BOX3 that temporarily stores the package 9 from the location BOX information as the receiving location BOX when receiving the package 9 (S116).
 拠点BOX管理部14は、サーバ装置2が受取人端末5から取得した前記受取拠点BOXを特定する情報を前記取引IDに関連付けて取引情報DB17aに登録する(S117)。 The site BOX management unit 14 registers information specifying the receiving site BOX acquired by the server device 2 from the recipient terminal 5 in the transaction information DB 17a in association with the transaction ID (S117).
 物品移送指示情報作成処理部15bは、物流事業者が使用する物流事業者端末7に対して、前記差出拠点BOXから荷物9を取り出して前記受取拠点BOXへ移送し、前記受取拠点BOXへ荷物9の一時保管を行うように物品移送指示情報を送信する処理を行う(S118、S119)。 The article transfer instruction information creation processing unit 15b takes out the baggage 9 from the sending base BOX and transfers it to the receiving base BOX with respect to the logistic carrier terminal 7 used by the logistics operator, and sends the parcel 9 to the receiving base BOX. The process of transmitting the article transfer instruction information is performed so as to be temporarily stored (S118, S119).
 この物品移送指示情報作成処理部15bによる、物流事業者端末7への物品移送指示情報の送信処理は、所定の取引IDに係る物品9の差出拠点BOXへの預け入れの完了(第一回目の施錠情報のサーバ装置2での取得)、当該所定の取引IDに係る物品9を物品受取人が受け取るための一時保管に利用する受取拠点BOXに関する情報のサーバ装置2での取得という上述した工程を経た後に行われる。 The transmission process of the article transfer instruction information to the logistics company terminal 7 by the article transfer instruction information creation processing unit 15b is the completion of the deposit of the article 9 related to the predetermined transaction ID to the sending base BOX (first locking) Acquisition of information in the server device 2), and the above-described process of acquiring information in the server device 2 regarding the receiving base BOX used for temporary storage for receiving the article 9 related to the predetermined transaction ID. Done later.
 すなわち、物品差出人が荷物9を物品受取人へ送付するにあたって荷物9を一時保管する差出拠点BOXから取引IDを用いた認証要求をサーバ装置2が受け、物品受取人が荷物9を受け取るにあたって荷物9を一時保管する拠点BOXである受取拠点BOXを特定する情報をサーバ装置2が受けた後である。 That is, the server device 2 receives an authentication request using the transaction ID from the sending base BOX that temporarily stores the package 9 when the product sender sends the package 9 to the product recipient, and the package 9 receives the package 9 when the product recipient receives the package 9. This is after the server device 2 has received the information specifying the receiving location BOX, which is the location BOX that temporarily stores.
 そこで、サーバ装置2の記憶部17の取引情報DB17aには、取引IDに係る物品9が一時預けされた差出拠点BOXの情報と、当該取引IDに係る物品9を物品受取人が受け取るにあたって一時保管する拠点BOXである受取拠点BOXの情報とが、前記取引IDに関連づけて記憶されている。 Therefore, in the transaction information DB 17a of the storage unit 17 of the server device 2, information on the sending base BOX in which the article 9 related to the transaction ID is temporarily stored and the article recipient related to the article 9 related to the transaction ID are temporarily stored. The information of the receiving base BOX that is the base BOX to be stored is stored in association with the transaction ID.
 そこで、物品移送指示情報作成処理部15bが物流事業者端末7へ送信する物品移送指示情報には、前記取引IDと、前記取引IDに係る物品9が一時預けされた差出拠点BOXに関する情報と、前記取引IDに係る物品9を物品受取人が受け取るにあたって一時保管する拠点BOXである受取拠点BOXに関する情報とが付帯されている。 Therefore, the article transfer instruction information transmitted to the logistics company terminal 7 by the article transfer instruction information creation processing unit 15b includes the transaction ID, information on the sending base BOX in which the article 9 related to the transaction ID is temporarily stored, Information related to the receiving base BOX, which is a base BOX that is temporarily stored when the goods recipient receives the article 9 related to the transaction ID, is attached.
 物流事業者端末7を使用している物流事業者は、これらの情報に従って、荷物9の移送を行う。 The logistics company using the logistics company terminal 7 transfers the luggage 9 according to these pieces of information.
 なお、サーバ装置2から、前述した物品移送指示情報に含まれている情報がコマース事業者端末6に通知され、コマース事業者端末6がAPIにしたがって前記情報を物流事業者端末7に送信することもできる(図示していない)。 The server device 2 notifies the commerce company terminal 6 of the information included in the article transfer instruction information, and the commerce company terminal 6 transmits the information to the logistics company terminal 7 according to the API. (Not shown).
(4)物品配送段階
 前記物流事業者は、前記物品移送指示情報に基づいて、前記差出拠点BOXに係る拠点BOX3にて表示部3c及び操作部3dを使用して前記取引IDを入力する(201)。
(4) Article delivery stage Based on the article transfer instruction information, the logistics company inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 related to the sending site BOX (201 ).
 認証処理部13は、前記差出拠点BOXから前記取引IDを用いた認証要求を受けて認証処理を行う(S202)。これは、前記差出拠点BOXから受け取る、前記取引IDを用いた二回目の認証要求になる。 The authentication processing unit 13 receives the authentication request using the transaction ID from the sending base BOX and performs an authentication process (S202). This is a second authentication request using the transaction ID received from the sending base BOX.
 前記認証処理が完了すると、開錠指示情報作成処理部14bは、前記差出拠点BOXの収納部3eを開錠する開錠指示情報を前記差出拠点BOXに送信する処理を行う。前記差出拠点BOXの施錠管理部3fは、前記開錠指示情報に基づいて、物品9が一時保管されている収納部3eを開錠する(S203)。 When the authentication process is completed, the unlocking instruction information creation processing unit 14b performs processing of transmitting unlocking instruction information for unlocking the storage unit 3e of the sending base BOX to the sending base BOX. Based on the unlocking instruction information, the locking management unit 3f of the sending base BOX unlocks the storage unit 3e in which the article 9 is temporarily stored (S203).
 収納部3eから物品9が取り出され、扉を閉じると、施錠管理部3fは当該収納部3eの二回目の施錠情報を作成し、サーバ装置2に送信する(S204)。 When the article 9 is taken out from the storage unit 3e and the door is closed, the lock management unit 3f creates the second lock information of the storage unit 3e and transmits it to the server device 2 (S204).
 預入状態通知処理部15aは、前記差出拠点BOXから前記二回目の施錠情報を所得した後、前記差出拠点BOXから前記物流事業者によって荷物9が取り出され、前記受取拠点BOXに向けた移送が開始されたとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う(S205~S207)。これにより、前記物品差出人及び前記物品受取人は、前記物流事業者によって前記差出拠点BOXから前記受取拠点BOXへ荷物9の移送が開始されたことを知ることになる。 After obtaining the second lock information from the sending base BOX, the deposit status notification processing unit 15a takes out the baggage 9 from the sending base BOX by the logistics company, and starts transferring to the receiving base BOX. A process of notifying the sender terminal 4 and / or the recipient terminal 5 of the predetermined information that has been made is performed (S205 to S207). Thereby, the goods sender and the goods recipient know that the logistics company has started to transfer the package 9 from the sending base BOX to the receiving base BOX.
 なお、コマース事業者端末6がAPIにしたがって前記情報を差出人端末4及び受取人端末5に送信することもできる(図示していない)。 Note that the commerce operator terminal 6 can also transmit the information to the sender terminal 4 and the recipient terminal 5 according to the API (not shown).
 前記物流事業者は、前記物品移送指示情報に基づいて、前記受取拠点BOXに係る拠点BOX3にて表示部3c及び操作部3dを使用して前記取引IDを入力する(S208)。 Based on the article transfer instruction information, the logistics company inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 related to the receiving site BOX (S208).
 認証処理部13は、前記受取拠点BOXから前記取引IDを用いた認証要求を受けて認証処理を行う(S209)。これは、前記受取拠点BOXから受け取る、前記取引IDを用いた一回目の認証要求、認証処理になる。 The authentication processing unit 13 receives the authentication request using the transaction ID from the receiving site BOX and performs an authentication process (S209). This is the first authentication request and authentication process using the transaction ID received from the receiving site BOX.
 前記認証処理が完了すると、開錠指示情報作成処理部14bは、前記受取拠点BOXの収納部3eを開錠する一回目の開錠指示情報を前記受取拠点BOXに送信する処理を行う。前記受取拠点BOXの施錠管理部3fは、前記開錠指示情報に基づいて、収納部3eを開錠する(S210)。 When the authentication process is completed, the unlocking instruction information creation processing unit 14b performs a process of transmitting the first unlocking instruction information for unlocking the storage unit 3e of the receiving site BOX to the receiving site BOX. Based on the unlocking instruction information, the lock management unit 3f of the receiving location BOX unlocks the storage unit 3e (S210).
 収納部3eに物品9が収納され、扉を閉じると、施錠管理部3fは前記受取拠点BOXの一回目の施錠情報を作成し、サーバ装置2に送信する(S211)。 When the article 9 is stored in the storage unit 3e and the door is closed, the lock management unit 3f creates the first lock information of the receiving site BOX and transmits it to the server device 2 (S211).
 預入状態通知処理部15aは、前記受取拠点BOXから前記一回目の施錠情報を取得した後、荷物9が前記受取拠点BOXに預入状態であるとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う(S212~S214)。これにより、前記物品差出人及び前記物品受取人は、前記物流事業者が荷物9を前記受取拠点BOXへ移送したことを知ることになる。 After acquiring the first lock information from the receiving location BOX, the deposit status notification processing unit 15a sends predetermined information that the package 9 is in the deposit status to the receiving location BOX and / or the recipient terminal 4 and / or the recipient. Processing for notifying the terminal 5 is performed (S212 to S214). As a result, the article sender and the article recipient know that the logistics company has transferred the package 9 to the receiving location BOX.
 なお、コマース事業者端末6がAPIにしたがって前記情報を差出人端末4及び受取人端末5に送信することもできる(図示していない)。 Note that the commerce operator terminal 6 can also transmit the information to the sender terminal 4 and the recipient terminal 5 according to the API (not shown).
(5)物品受取段階
 前記物品受取人は、選択した前記受取拠点BOXに係る拠点BOX3にて表示部3c及び操作部3dを使用して前記取引IDを入力する(S301)。
(5) Article Receiving Stage The article recipient inputs the transaction ID using the display unit 3c and the operation unit 3d at the site BOX3 related to the selected receiving site BOX (S301).
 認証処理部13は、前記受取拠点BOXから前記取引IDを用いた認証要求を受けて認証処理を行う(S302)。これは、前記受取拠点BOXから受け取る、前記取引IDを用いた二回目の認証要求、認証処理になる。 The authentication processing unit 13 receives the authentication request using the transaction ID from the receiving site BOX and performs authentication processing (S302). This is the second authentication request and authentication process using the transaction ID received from the receiving site BOX.
 前記認証処理が完了すると、物流費算出処理部16は、前記差出拠点BOXから前記受取拠点BOXへ荷物9を移送するのに要した物流費を算出する処理を行う(S303)。算出された物流費に関する情報は、前記受取拠点BOXに送信される(S304)。 When the authentication process is completed, the distribution cost calculation processing unit 16 performs a process of calculating the distribution cost required to transfer the package 9 from the sending base BOX to the receiving base BOX (S303). Information on the calculated distribution cost is transmitted to the receiving location BOX (S304).
 前記物品受取人は、前記受取拠点BOXにて、前記物流費に関する情報に従って当該物流費を支払う。 The goods recipient pays the logistics costs in accordance with the information on the logistics costs at the receiving location BOX.
 開錠指示情報作成処理部14bは、認証処理部13が前記受取拠点BOXから前記取引IDを用いた認証要求を受けて前記認証処理(すなわち、二回目の認証処理)を行った後、前記受取拠点BOXから前記物流費が決済された旨の情報を取得した後に(S305)、前記受取拠点BOXの収納部3eを開錠する二回目の開錠指示情報を前記差出拠点BOXに送信する処理を行う(S306)。前記差出拠点BOXの施錠管理部3fは、前記開錠指示情報に基づいて、物品9が一時保管されている収納部3eを開錠する。 The unlocking instruction information creation processing unit 14b performs the authentication processing (that is, the second authentication processing) after the authentication processing unit 13 receives the authentication request using the transaction ID from the receiving base BOX, and then performs the receiving After acquiring information indicating that the distribution cost has been settled from the base BOX (S305), a process of transmitting the second unlocking instruction information for unlocking the storage unit 3e of the receiving base BOX to the sending base BOX It performs (S306). Based on the unlocking instruction information, the locking management unit 3f of the sending base BOX unlocks the storage unit 3e in which the article 9 is temporarily stored.
 収納部3eから物品9が取り出され、扉を閉じると、施錠管理部3fは前記受取拠点BOXの二回目の施錠情報を作成し、サーバ装置2に送信する(S307)。 When the article 9 is taken out from the storage unit 3e and the door is closed, the lock management unit 3f creates the second lock information of the receiving location BOX and transmits it to the server device 2 (S307).
 預入状態通知処理部15aは、荷物9が前記受取拠点BOXから前記物品受取人によって荷物9が取り出されたとの所定の情報を差出人端末4及び/又は受取人端末5に通知する処理を行う(S308~S310)。これにより、前記物品差出人は、前記物品受取人が荷物9を受け取ったことを知ることになる。 The deposit status notification processing unit 15a performs a process of notifying the sender terminal 4 and / or the recipient terminal 5 of predetermined information that the package 9 has been taken out by the goods recipient from the receiving location BOX (S308). To S310). As a result, the product sender knows that the product recipient has received the package 9.
 なお、コマース事業者端末6がAPIにしたがって前記情報を差出人端末4及び受取人端末5に送信することもできる(図示していない)。 Note that the commerce operator terminal 6 can also transmit the information to the sender terminal 4 and the recipient terminal 5 according to the API (not shown).
 上述した実施形態では、拠点BOX3の利用について、物品差出人と物品受取人が異なり、物品差出人が選択する差出拠点BOXと物品受取人が選択する受取拠点BOXが異なる態様について説明をしている。この他、以下の態様についても本発明に係る物流システムの実施は可能である。 In the above-described embodiment, the use of the base BOX 3 describes an aspect in which the article sender and the goods recipient are different, and the sender base BOX selected by the article sender is different from the receiving base BOX selected by the article recipient. In addition, the physical distribution system according to the present invention can be implemented for the following modes.
(a)物品差出人と物品受取人が異なり、差出拠点BOXと受取拠点BOXが同一となる態様 (A) A mode in which an article sender and an article receiver are different and the sending base box and the receiving base box are the same.
 この場合、上記(3)において、物品受取人は、受取人端末5を使用して、前記拠点BOX情報の中から物品差出人が選択した差出拠点BOXを受取拠点BOXとして選択する。 In this case, in (3) above, the goods recipient uses the recipient terminal 5 to select the sending base BOX selected by the goods sender from the base BOX information as the receiving base BOX.
 また、上記(3)において、物品移送指示情報作成処理部15bは、前記差出拠点BOXと前記受取拠点BOXが同一であり、物品9の移送は不要であるとの物品移送指示情報を物流事業者端末7へ送信する。 In (3) above, the article transfer instruction information creation processing unit 15b sends the article transfer instruction information that the sending base BOX and the receiving base BOX are the same, and that the transfer of the goods 9 is unnecessary, to the logistics company. Transmit to terminal 7.
 そこで、上記(4)の処理は省略され、前記物品受取人は、上記(4の預入状態通知処理部15aが受取人端末5に通知する、荷物9が前記差出拠点BOXに預入状態であるとの所定の情報に基づいて、上記(5)の処理にしたがって物品9を受け取る。 Therefore, the process (4) is omitted, and the article recipient is notified by the deposit status notification processing unit 15a (4) to the recipient terminal 5 and the baggage 9 is in the deposit state at the sending base BOX. On the basis of the predetermined information, the article 9 is received according to the process (5).
(b)物品差出人と物品受取人が同一で、差出拠点BOXと受取拠点BOXが異なる態様 (B) A mode in which the product sender and the product recipient are the same, and the sender base box and the receiver base box are different.
 例えば、同一人が一の拠点BOX3から自宅の近くに設置されている他の拠点BOX3に手荷物等を移送する態様である。 For example, this is a mode in which the same person transfers baggage or the like from one base BOX 3 to another base BOX 3 installed near the home.
 この場合、上記(2)の差出拠点BOXの選択は、物品差出人でもある物品受取人が行う。当該物品受取人は上記(5)の処理にしたがって物品9を受け取る。 In this case, the selection of the sending base box in (2) above is performed by the goods recipient who is also the goods sender. The article recipient receives the article 9 in accordance with the process (5).
 上記の他にも、本発明を、同一人が同一拠点BOXへ手荷物等を一時預かる有料のロッカーとして利用することができる。 In addition to the above, the present invention can be used as a paid locker in which the same person temporarily deposits baggage at the same location BOX.
5.以上、添付図面を参照して本発明の好ましい実施形態を説明したが、本発明はかかる実施形態に限定されるものではなく、特許請求の範囲の記載から把握される技術的範囲において種々の形態に変更可能である。 5. The preferred embodiments of the present invention have been described above with reference to the accompanying drawings. However, the present invention is not limited to such embodiments, and various forms are possible within the technical scope grasped from the description of the claims. Can be changed.
1  完全非対面物流システム
2  サーバ装置
3  拠点BOX
4  差出人端末
5  受取人端末
6  コマース事業者端末
7  物流事業者端末
8a、8b 通信ネットワーク
9  荷物
10 情報送受信部
11 制御部
12 ID発行処理部
13 認証処理部
14 拠点BOX管理部
15 物品移送管理部
16 物流費算出処理部
17 記憶部
18 基本料金
19 使用時間対応料金
20 同一拠点BOX配送費
21 同一地区内配送費
22 地区間配送費
1 Complete non-face-to-face logistics system 2 Server device 3 Base box
4 Sender terminal 5 Recipient terminal 6 Commerce company terminal 7 Logistics company terminal 8a, 8b Communication network 9 Baggage 10 Information transmission / reception unit 11 Control unit 12 ID issuance processing unit 13 Authentication processing unit 14 Base BOX management unit 15 Goods transfer management unit 16 Logistics Cost Calculation Processing Unit 17 Storage Unit 18 Basic Charge 19 Usage Hours-Compatible Charge 20 Same Box Delivery Cost 21 Same District Delivery Cost 22 Inter-District Delivery Cost

Claims (19)

  1.  ネットワークに接続されているコンピュータからなり、
     記憶部を備えていて、当該記憶部に、特定の物品を差し出す物品差出人と、当該特定の物品を受け取る物品受取人との間に成立した特定の取引を特定する取引IDが登録され、更に、
     前記取引IDを用いた認証要求を受けた際に認証処理を行う認証処理部と、
     前記物品差出人が前記特定の物品を前記物品受取人へ送付するにあたって前記特定の物品を一時保管する拠点BOXである差出拠点BOXから前記取引IDを用いた認証要求を受け、前記物品受取人が前記送付される前記特定の物品を受け取るにあたって前記特定の物品を一時保管する拠点BOXである受取拠点BOXを特定する情報を受けた後に、物流事業者が使用する物流事業者端末に対して、前記差出拠点BOXから前記特定の物品を取り出して前記受取拠点BOXへ移送し、前記受取拠点BOXへ前記特定の物品の一時保管を行うように物品移送指示情報を出す物品移送指示情報作成処理部と
     を備えている完全非対面物流システム。
    A computer connected to a network,
    A storage unit is provided, and in the storage unit, a transaction ID that specifies a specific transaction established between an article sender that sends out a specific article and an article recipient that receives the specific article is registered.
    An authentication processing unit that performs an authentication process when receiving an authentication request using the transaction ID;
    The article sender receives an authentication request using the transaction ID from a sending base BOX that is a base BOX for temporarily storing the specific goods when sending the specific goods to the goods recipient. Upon receiving the information specifying the receiving base BOX, which is the base BOX for temporarily storing the specific goods, when receiving the specific goods to be sent, An article transfer instruction information creation processing unit that takes out the specific article from the base BOX, transfers the specific article to the receiving base BOX, and outputs the article transfer instruction information so as to temporarily store the specific article to the receiving base BOX. Has a completely non-face-to-face logistics system.
  2.  前記記憶部には、更に、前記物品差出人を特定する物品差出人IDと、前記物品受取人を特定する物品受取人IDとがそれぞれ前記取引IDに関連付けて登録される請求項1記載の完全非対面物流システム。 The complete non-face-to-face according to claim 1, wherein an article sender ID for specifying the article sender and an article recipient ID for specifying the article recipient are registered in the storage unit in association with the transaction ID. Logistics system.
  3.  ネットワークに接続されているコンピュータからなり、
     記憶部と、
     特定の物品を差し出す物品差出人と、当該特定の物品を受け取る物品受取人との間に成立した特定の取引を特定する取引IDを発行するID発行処理部と、
     前記取引IDを用いた認証要求を受けた際に認証処理を行う認証処理部と、
     前記物品差出人が前記特定の物品を前記物品受取人へ送付するにあたって前記特定の物品を一時保管する拠点BOXである差出拠点BOXから前記取引IDを用いた認証要求を受け、前記物品受取人が前記送付される前記特定の物品を受け取るにあたって前記特定の物品を一時保管する拠点BOXである受取拠点BOXを特定する情報を受けた後に、物流事業者が使用する物流事業者端末に対して、前記差出拠点BOXから前記特定の物品を取り出して前記受取拠点BOXへ移送し、前記受取拠点BOXへ前記特定の物品の一時保管を行うように物品移送指示情報を出す物品移送指示情報作成処理部と
     を備えている完全非対面物流システム。
    A computer connected to a network,
    A storage unit;
    An ID issuance processing unit that issues a transaction ID for identifying a specific transaction established between an article sender that sends out a specific article and an article recipient that receives the specific article;
    An authentication processing unit that performs an authentication process when receiving an authentication request using the transaction ID;
    The article sender receives an authentication request using the transaction ID from a sending base BOX that is a base BOX for temporarily storing the specific goods when sending the specific goods to the goods recipient. Upon receiving the information specifying the receiving base BOX, which is the base BOX for temporarily storing the specific goods, when receiving the specific goods to be sent, An article transfer instruction information creation processing unit that takes out the specific article from the base BOX, transfers the specific article to the receiving base BOX, and outputs the article transfer instruction information so as to temporarily store the specific article to the receiving base BOX. Has a completely non-face-to-face logistics system.
  4.  前記ID発行処理部は、更に、前記物品差出人を特定する物品差出人IDと、前記物品受取人を特定する物品受取人IDとをそれぞれ前記取引IDに関連付けて発行する請求項3記載の完全非対面物流システム。 4. The complete non-face-to-face according to claim 3, wherein the ID issue processing unit further issues an article sender ID that specifies the article sender and an article recipient ID that specifies the article recipient in association with the transaction ID. Logistics system.
  5.  前記認証処理部は、更に、物品差出人ID又は前記物品受取人IDを用いた認証要求を受けた際にそれぞれ認証処理を行う
     請求項2又は4記載の完全非対面物流システム。
    The complete non-face-to-face logistics system according to claim 2, wherein the authentication processing unit further performs an authentication process when receiving an authentication request using the article sender ID or the article recipient ID.
  6.  拠点BOX管理部を更に備えていて、前記差出拠点BOXから前記取引IDを用いた認証要求を受けて前記認証処理部が認証を行った後、前記差出拠点BOXに向けて送出される開錠指示情報が当該拠点BOX管理部により作成される請求項1~5のいずれか一項記載の完全非対面物流システム。 A base BOX management unit is further provided, and after receiving an authentication request using the transaction ID from the source base BOX and authenticating by the authentication processing unit, an unlocking instruction sent to the source base BOX The complete non-face-to-face logistics system according to any one of claims 1 to 5, wherein the information is created by the base BOX management unit.
  7.  前記物品受取人が使用する物品受取人端末から前記受取拠点BOXを特定する情報を受けたときに、前記拠点BOX管理部により、前記受取拠点BOXに関する情報が前記取引IDに関連付けられて前記記憶部に登録される
     請求項6記載の完全非対面物流システム。
    When the information specifying the receiving location BOX is received from the item recipient terminal used by the item recipient, the location BOX management unit associates the information about the receiving location BOX with the transaction ID and stores the storage unit. The complete non-face-to-face logistics system according to claim 6.
  8.  前記認証処理部が、前記受取拠点BOXから前記取引IDを用いた認証要求を受けて認証を行った後に、前記拠点BOX管理部により、前記受取拠点BOXに向けて開錠指示情報が送出される請求項6又は7記載の完全非対面物流システム。 After the authentication processing unit receives an authentication request using the transaction ID from the receiving site BOX and performs authentication, the site BOX management unit sends unlocking instruction information to the receiving site BOX. The complete non-face-to-face logistics system according to claim 6 or 7.
  9.  前記物品受取人が使用する物品受取人端末に対して、利用可能な複数の前記拠点BOXに関する情報を提供し、前記物品受取人が前記特定の物品を前記物品差出人から受け取るにあたって前記特定の物品を一時保管する受取拠点BOXを選択するように促す拠点BOX情報提供処理部を更に備えている
     請求項1~8のいずれか一項記載の完全非対面物流システム。
    Information about a plurality of available base BOXes is provided to an item recipient terminal used by the item recipient, and the specific item is received when the item recipient receives the specific item from the item sender. The complete non-face-to-face logistics system according to any one of claims 1 to 8, further comprising a site BOX information provision processing unit that prompts the user to select a receiving site BOX to be temporarily stored.
  10.  前記拠点BOX情報提供処理部は、前記物品差出人が使用する物品差出人端末に対して、利用可能な複数の前記拠点BOXに関する情報を提供し、前記物品差出人が前記特定の物品を前記物品受取人へ送付するにあたって前記特定の物品を一時保管する差出拠点BOXを選択するように促す
     請求項9記載の完全非対面物流システム。
    The site BOX information provision processing unit provides information on a plurality of available site BOXes to an article sender terminal used by the article sender, and the article sender sends the specific article to the article recipient. The complete non-face-to-face logistics system according to claim 9 urging the user to select a sending base BOX for temporarily storing the specific article upon sending.
  11.  物流費算出処理部を更に備えており、
     前記受取拠点BOXから前記取引IDを取得して前記認証処理部が行う認証が第二回目以降の認証処理であって、当該認証処理により第二回目以降の開錠指示情報を送出する場合に、
     前記開錠指示情報を送出する前に、物流費算出処理部が算出した物流費に関する情報が前記受取拠点BOXに送出され、
     前記受取拠点BOXから当該物流費が決済された旨の情報を受け取った後に前記第二回目以降の開錠指示情報が送出されるようにする
     請求項1~10のいずれか一項記載の完全非対面物流システム。
    It further includes a logistics cost calculation processing unit,
    When the authentication performed by the authentication processing unit by acquiring the transaction ID from the receiving base BOX is a second or later authentication process, and when the second and subsequent unlocking instruction information is sent by the authentication process,
    Before sending the unlocking instruction information, information on the logistics cost calculated by the logistics cost calculation processing unit is sent to the receiving base BOX,
    11. The information on whether the distribution cost has been settled from the receiving base BOX is sent after the second and subsequent unlocking instruction information is sent. In-person logistics system.
  12.  物流費算出処理部が算出する前記物流費には、前記差出拠点BOXから施錠情報を取得した時点から、前記受取拠点BOXから前記取引IDを取得して行う前記第二回目以降の認証処理までの時間を計測し、当該計測した時間に対応させて算出された使用時間対応料金が含まれている
     請求項11記載の完全非対面物流システム。
    The distribution cost calculated by the distribution cost calculation processing unit includes from the time when the lock information is acquired from the sending base BOX to the second and subsequent authentication processes performed by acquiring the transaction ID from the receiving base BOX. The complete non-face-to-face logistics system according to claim 11, wherein the time is measured and a usage time corresponding fee calculated corresponding to the measured time is included.
  13.  物流費算出処理部が算出する前記物流費には、前記差出拠点BOXと前記受取拠点BOXとの間の距離に対応させて算出された使用距離対応料金が含まれている
     請求項11又は12記載の完全非対面物流システム。
    13. The usage cost corresponding to the usage distance calculated according to the distance between the sending base BOX and the receiving base BOX is included in the physical distribution cost calculated by the physical distribution cost calculation processing unit. Complete non-face-to-face logistics system.
  14.  物流費算出処理部を更に備えており、
     当該物流費算出部が算出する前記物流費には、前記特定の物品を前記差出拠点BOXに一時保管し、前記特定の物品を前記差出拠点BOXから前記受取拠点BOXへ移送し、前記特定の物品を前記受取拠点BOXに一時保管するのに必要な基本料金が含まれ、
     前記差出拠点BOXから前記取引IDを取得して前記認証処理部が行う認証が第一回目の認証処理であって、当該認証処理により第一回目の開錠情報を送出する場合に、
     前記開錠情報を送出する前に、前記物流費算出処理部が算出した前記基本料金に関する情報が前記差出拠点BOXに送出され、
     前記差出拠点BOXから当該基本料金が決済された旨の情報を受け取った後に前記開錠情報が送出されるようにする
     請求項1~10のいずれか一項記載の完全非対面物流システム。
    It further includes a logistics cost calculation processing unit,
    In the distribution cost calculated by the distribution cost calculation unit, the specific goods are temporarily stored in the sending base BOX, the specific goods are transferred from the sending base BOX to the receiving base BOX, and the specific goods are stored. Is included in the basic charge required to temporarily store the
    When the authentication performed by the authentication processing unit by acquiring the transaction ID from the sending base BOX is a first authentication process, and when the first unlocking information is sent by the authentication process,
    Before sending the unlocking information, information on the basic fee calculated by the logistics cost calculation processing unit is sent to the sending base BOX,
    The complete non-face-to-face logistics system according to any one of claims 1 to 10, wherein the unlocking information is transmitted after receiving information indicating that the basic fee has been settled from the sending base BOX.
  15.  前記受取拠点BOXから前記取引IDを取得して前記認証処理部が行う認証が第二回目以降の認証処理であって、当該認証処理により第二回目以降の開錠指示情報を送出する場合に、前記開錠指示情報を送出する前に、物流費算出処理部が算出する物流費は、前記決済済の基本料金で賄われていなかった物流費である
     請求項14記載の完全非対面物流システム。
    When the authentication performed by the authentication processing unit by acquiring the transaction ID from the receiving base BOX is a second or later authentication process, and when the second and subsequent unlocking instruction information is sent by the authentication process, The completely non-face-to-face logistics system according to claim 14, wherein the logistics cost calculated by the logistics cost calculation processing unit before sending the unlocking instruction information is a logistics cost not covered by the settled basic fee.
  16.  前記差出拠点BOXから一回目の施錠情報を取得した後に、前記物品差出人が使用する物品差出人端末及び/又は前記物品受取人が使用する物品受取端末に対して、前記差出拠点BOXに前記特定の物品が預入されたとの情報を通知する預入状態通知処理部
     を更に備えている請求項1~15のいずれか一項記載の完全非対面物流システム。
    After acquiring the first lock information from the sending base BOX, the specific article in the sending base BOX with respect to the article sender terminal used by the article sender and / or the article receiving terminal used by the article recipient The complete non-face-to-face logistics system according to any one of claims 1 to 15, further comprising: a deposit status notification processing unit that notifies information that a deposit has been made.
  17.  前記預入状態通知処理部は、前記差出拠点BOXから二回目の施錠情報を取得した後に、前記物品差出人が使用する物品差出人端末及び/又は前記物品受取人が使用する物品受取端末に対して、前記差出拠点BOXから前記物流事業者によって前記特定の物品が取り出され、前記受取拠点BOXに向けた移送が開始されたとの情報を通知する
     請求項16記載の完全非対面物流システム。
    The deposit status notification processing unit obtains the second lock information from the sending base BOX, and then the article sender terminal used by the article sender and / or the article receiving terminal used by the article recipient, The complete non-face-to-face logistics system according to claim 16, wherein information indicating that the specific goods have been taken out from the sending site BOX by the logistics company and has been transferred to the receiving site BOX is notified.
  18.  前記預入状態通知処理部は、前記受取拠点BOXから一回目の施錠情報を取得した後に、前記物品差出人が使用する物品差出人端末及び/又は前記物品受取人が使用する物品受取端末に対して、前記受取拠点BOXに前記特定の物品が預入されたとの情報を通知する
     請求項17記載の完全非対面物流システム。
    The deposit status notification processing unit obtains the first lock information from the receiving base BOX, and then the article sender terminal used by the article sender and / or the article receiving terminal used by the article recipient The complete non-face-to-face logistics system according to claim 17, wherein information indicating that the specific article has been deposited is notified to a receiving site BOX.
  19.  前記預入状態通知処理部は、前記受取拠点BOXから二回目の施錠情報を取得した後に、前記物品差出人が使用する物品差出人端末及び/又は前記物品受取人が使用する物品受取端末に対して、前記受取拠点BOXから前記物品受取人によって前記特定の物品が取り出されとの情報を通知する
     請求項18記載の完全非対面物流システム。
    The deposit status notification processing unit obtains the second locking information from the receiving base BOX, and then the article sender terminal used by the article sender and / or the article receiving terminal used by the article recipient The complete non-face-to-face logistics system according to claim 18, wherein information indicating that the specific item is taken out by the item recipient is received from a receiving location box.
PCT/JP2015/077429 2015-09-29 2015-09-29 Completely non-face-to-face physical distribution system WO2017056177A1 (en)

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JP2015548094A JP6072293B1 (en) 2015-09-29 2015-09-29 Complete non-face-to-face logistics system
PCT/JP2015/077429 WO2017056177A1 (en) 2015-09-29 2015-09-29 Completely non-face-to-face physical distribution system
TW104132191A TW201712607A (en) 2015-09-29 2015-09-30 Completely non-face-to-face physical distribution system

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US10832296B2 (en) * 2017-11-16 2020-11-10 Panasonic Intellectual Property Corporation Of America Transaction management system, transaction management method, and program

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