WO2014119950A1 - Procédé permettant de fournir un service pour trouver un objet perdu à l'aide d'un programme d'application de messagerie - Google Patents

Procédé permettant de fournir un service pour trouver un objet perdu à l'aide d'un programme d'application de messagerie Download PDF

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Publication number
WO2014119950A1
WO2014119950A1 PCT/KR2014/000892 KR2014000892W WO2014119950A1 WO 2014119950 A1 WO2014119950 A1 WO 2014119950A1 KR 2014000892 W KR2014000892 W KR 2014000892W WO 2014119950 A1 WO2014119950 A1 WO 2014119950A1
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WO
WIPO (PCT)
Prior art keywords
user
lost
terminal
unique code
service
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Application number
PCT/KR2014/000892
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English (en)
Korean (ko)
Inventor
선병일
Original Assignee
Sun Byong Il
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sun Byong Il filed Critical Sun Byong Il
Publication of WO2014119950A1 publication Critical patent/WO2014119950A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services
    • G06Q50/40—
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/18—Status alarms
    • G08B21/24—Reminder alarms, e.g. anti-loss alarms

Definitions

  • the present invention relates to a method for providing a lost object search service, and more particularly, to a method for providing a lost object search service using a messenger application program (hereinafter, referred to as an "app").
  • apps messenger application program
  • the recovery rate of lost items may depend on how easily the acquirer can find and return the lost person.
  • reports and collections of lost items have been generally made through public offices, but recently, the situation has been changed to collect lost items using the Internet.
  • an object of the present invention is to provide a method for providing a lost object search service using a messenger app that is economical and can improve the actual return rate of the lost item.
  • another object of the present invention is to provide a method for providing a lost object search service using a messenger app, in which a user and a learner can safely contact for returning lost items without risk of exposing personal information.
  • the service providing server for providing a lost object search service to a user terminal and a learner terminal is installed,
  • step (1) Preferably, before step (1),
  • the method may further include generating a unique code of the user according to a request of the user terminal.
  • the lower code is received from the user terminal, and stored in association with the unique code and the user account,
  • step (2) receiving the lower code provided in the acquisition from the acquirer terminal
  • step (3) the lost and found notification can be transmitted using the user account linked with the received lower code.
  • step (1) Preferably, in step (1),
  • the second receiver account may be received from the user terminal and stored in association with the unique code.
  • step (3) More preferably, in step (3),
  • the lost item notification may be transmitted to the messenger app installed in the terminal of the second receiver using the second receiver account.
  • the predetermined condition is
  • It may be a second receiver connection request of the learner terminal, or the user's non-response to the lost object notification for a predetermined time.
  • step (3) or step (4) Preferably, in step (3) or step (4),
  • the account information of the user or the acquirer may be non-exposured.
  • step (4) Preferably, in step (4),
  • a basic comment according to a language available in the chat service may be provided.
  • step (4) Preferably, in step (4),
  • Lost property consignment management point information may be provided to the acquirer terminal and the user terminal.
  • the service providing server stores the user's unique code in association with the user's account of the messenger app, and stores the unique code provided in the acquired object from the acquirer's terminal.
  • the service providing server When received through the user, linked to the unique code associated with the user account by sending lost items notifications, and provides a messenger app chat service to the user and the learner to be able to contact immediately, the user of the already secured messenger app There is no need to build additional systems using the platform, which is economical and improves the actual rate of return of lost items.
  • the present invention because it uses a unique code, you can mark the goods and easily find the missing items without exposing personal information, and when the lost or missing goods notification or chat service provided, the user or learner's account information can be unexposed. By doing so, users and learners can safely contact for return of lost items without risk of personal information exposure.
  • FIG. 1 is a diagram showing the configuration of a system for implementing a method for providing a lost object search service using a messenger app according to an embodiment of the present invention.
  • FIG. 2 is a flowchart illustrating a method for providing a lost object search service using a messenger app according to an embodiment of the present invention.
  • FIG. 3 is a view illustrating an example of a user terminal storing a unique code in association with a user account in a method for providing a lost object search service using a messenger app according to an embodiment of the present invention.
  • FIG. 4 is a view illustrating an example of a learner terminal for inputting a unique code in a method for providing a lost object search service using a messenger app according to an embodiment of the present invention.
  • FIG. 5 is a view illustrating an example of a learner terminal for requesting transmission of a lost object notification in the method for providing a lost object search service using a messenger app according to an embodiment of the present invention.
  • FIG. 6 is a view illustrating an example of a user terminal for receiving a lost object notification in a method for providing a lost object search service using a messenger app according to an embodiment of the present invention
  • FIG. 7 is a view illustrating an example of a user terminal using a chat service in a method for providing a lost object search service using a messenger app according to an embodiment of the present invention.
  • S400 step of providing a chat service between the acquirer terminal and the user terminal
  • FIG. 1 is a diagram illustrating a configuration of a system for implementing a method for providing a service for finding a lost item 20 using a messenger app 10 according to an embodiment of the present invention.
  • a system for implementing a method for providing a service for finding lost items 20 using a messenger app 10 according to an embodiment of the present invention includes a service providing server 100 and a user terminal 200. And a learner terminal 300.
  • the service providing server 100 stores the user's unique code 21 in association with the user's account of the messenger app 10, and loses the article 20 having the unique code 21.
  • the acquirer who acquired the corresponding article 20 inputs the unique code 21 provided in the acquired article (acquired article) 20 using the messenger app 10 installed in the acquirer terminal 300
  • the user account linked with the code 21 can be sent notification of the lost and found, the user and the learner can be immediately contacted through the chat service of the messenger app (10). Therefore, through the messenger app 10 platform secured by the user, the user and the learner can easily contact each other, and display a mark on the article 20 without exposing personal information such as a phone number using the unique code 21. And lost items (lost items) 20 can be easily found.
  • the user can prepare for the loss of the article 20 by having the unique code 21 on the article 20. That is, the unique code 21 may be provided in the article 20 in advance so that the acquirer may check the unique code 21 provided in the acquired article 20 and contact the user through the messenger app 10. .
  • having the unique code 21 on the article 20 means that the unique code 21 is directly written on or engraved on the article 20, the unique code 21 is printed or described with a sticker, etc.
  • the unique code 21 may be printed or installed on the ornament described, and the unique code 21 may be displayed on the display screen of the article 20, and the like.
  • the unique code 21 of the user may be checked. It may include all of the various ways to display the unique code 21 on the article 20 to be able to.
  • the unique code 21 may be stored in the article 20 in the form of at least one of a text, a barcode or a QR code.
  • a text a barcode or a QR code.
  • 'abc123' may be directly provided in the text form in the article 20, but may also be converted into a barcode or QR code form.
  • a part of the unique code 21 may be converted into a complex form with a text, and the other part may be provided in a QR code.
  • the lost item 20 that can find the user using the messenger app 10 and the unique code 21 may be a general article 20 such as a camera as shown in FIG. It may be a person who may be lost, such as elderly people with dementia (for prevention of lost children), pets, etc. If there is a risk of loss, such as a card, bank account, or a vehicle, there is no limit to the object.
  • the service providing server 100 may be a server that provides a service for finding lost items 20 to the user terminal 200 and the acquirer terminal 300 on which the messenger app 10 is installed.
  • the service providing server 100 allows access of the user terminal 200 and the acquirer terminal 300 via a network including the Internet, an intranet, a wired / wireless communication network, a mobile communication network, and the user and the learner to the messenger app 10.
  • the user terminal 200 and the learner terminal 300 may be connected using a unique code 21 stored in the database 110 to provide a chat service.
  • the learner can easily send lost goods notification and chat with the user with only the unique code (21) Can be.
  • the user terminal 200 is a terminal of a user who wants to find the lost item 20 using the unique code 21 and the messenger app 10 by having the unique code 21 in the article 20 which may be lost. Can be.
  • the user uses the messenger app 10 installed in the user terminal 200, and stores the unique code 21 in association with the user account of the messenger app 10, so that the learner enters the messenger app when the unique code 21 is input.
  • the lost and found notification can be sent to the user account of 10), and chat with the learner with the messenger app 10 can easily find the lost and found 20.
  • the acquirer terminal 300 may be a learner's terminal that acquires the lost user's article 20 and returns the acquired product 20 to the user who is the element owner.
  • the learner checks the unique code 21 provided in the acquired article 20, and inputs the unique code 21 into the messenger app 10 installed in the acquirer terminal 300, thereby easily losing the article 20 with the user. Contact and return the acquisition 20 to the user.
  • the user terminal 200 and the learner terminal 300 of the present invention may be a smart device in which the messenger app 10 is installed.
  • Smart devices refer to products that are not limited in functionality and that can be changed or extended in many ways through application programs, such as smartphones, smart notes, tablet PCs, smart cameras, and smart TVs.
  • the present invention is not limited to the form of the terminal as listed by the user terminal 200 and the acquirer terminal 300, and installs a messenger app 10 equipped with a function for finding lost items 20 and generates a unique code 21. If the learner and the user can use the chat service through), the user terminal 200 and the learner terminal 300 of the present invention may play any role regardless of the specific terminal form.
  • FIG. 2 is a flowchart illustrating a method of providing a lost service 20 service using a messenger app 10 according to an embodiment of the present invention.
  • the lost service 20 providing service providing method using the messenger app 10 according to an embodiment of the present invention.
  • storing the unique code 21 of the user in association with the user's account (S100) the step of receiving the unique code 21 from the acquirer terminal 300 (S200), using the user account linked with the unique code 21 transmitting the lost goods notification (S300) and the acquirer terminal 300 )
  • a chat service between the user terminal 200 may be implemented (S400).
  • the method may include generating a unique code 21 of the user (S10) and paying for a reward in the user terminal 200. It may be implemented further comprising the step (S500) to provide a process.
  • the service providing server 100 may generate a unique code 21 of the user according to a request of the user terminal 200. That is, the service providing server 100 may arbitrarily generate and provide a user's unique code 21.
  • the unique code 21 may be composed of a number, letters, symbols, or a combination of numbers and letters, symbols, and the like, there may be a limit to the minimum or maximum length of the unique code 21.
  • step S10 it may be generated by receiving the unique code 21 of the form desired by the user from the user terminal 200.
  • the service providing server 100 directly receives the unique code 21 desired by the user from the user terminal 200 in step S10, since the unique code 21 may be duplicated, the database 110 may be searched. This allows you to check for duplicates. If the same unique code 21 is already stored in the database 100 and retrieved, the user terminal 200 may output a message indicating that it is impossible to use as a duplicate unique code 21, and another unique code 21 ) Can be requested.
  • the service providing server 100 may store the unique code 21 of the user in association with the user account of the messenger app 10.
  • the user account may be an account of a user who subscribes for the use of the messenger app 10, and may generate a unique code 21 in a state of being already subscribed and store it in association with the user account. And step S100.
  • the second receiver account may be received from the user terminal 200 and the second receiver account may be stored in association with the unique code 21. That is, in step S300 to be described in detail later, the user may lose the user terminal 200 to receive the lost or found notification, or may not be able to respond to the lost or missed notification due to the user's personal circumstances. By setting up a second recipient account for return, the second recipient on behalf of the user can receive the lost goods notification and make an effort to retrieve the lost items 20.
  • step S100 of the method for providing a service for finding lost items 20 using the messenger app 10 a user's account information and a unique code input or generated in step S10 are provided. (21) can be stored in conjunction with the user account, and by further receiving and searching the second recipient account information, the unique code 21 can be stored in conjunction with the second recipient account.
  • the account information of the user may be any information capable of specifying the user, such as an ID and an alias, as well as a phone number and an email address, and may include information necessary for managing the user's account.
  • the lower code may be received from the user terminal 200 and may be stored in association with the unique code 21 and the user account.
  • the article 20 can be used in the same manner as the unique code 21 of the present invention.
  • Serial number can be used as a sub code.
  • the company name or the product name, etc. may be received together with the serial number and stored as the lower code.
  • Service costs may be additionally charged according to the number of sub-codes, and the owner of the goods 20 of the same sub-code may be changed according to the sale and purchase of the product 20, so that the sub-codes may be edited. have.
  • duplication may occur according to a change of the owner, and thus the user may be notified by checking whether the duplication occurs by searching the database 110.
  • the goods purchased by the bona fide user as used goods 20 may be the goods 20 which have already registered the serial number. Therefore, when a new owner wants to register a subcode, it may be searched as a duplicate subcode. In this case, by providing a chat service so that the owner and the new owner can talk to the messenger app 10, the lost or stolen goods 20 may be tracked.
  • the lower code may be for automatically connecting to the second receiver account in a special case, such as the case where the lost item 20 is the user terminal 200.
  • the sub code may be a specific symbol added to the unique code 21, and the service providing server 100 may automatically store the sub code without a user's separate input or request. For example, as shown in FIG. 3, if the unique code 21 is 'abc123', 'abc123 #' may be stored as a lower code. In this case, the sub code such as 'abc123 #' may be stored in association with the second receiver account, thereby automatically connecting to the second receiver when the corresponding sub code is input.
  • the service providing server 100 may receive a unique code 21 provided in the acquired object 20 through the messenger app 10 from the acquirer terminal 300. That is, when the user acquires the article 20 having the unique code 21, the acquirer acquires the unique code 21 provided in the acquired product 20 through the messenger app 10. ) Can be entered.
  • a separate website or app is not required, but the learner inputs the unique code 21 into the messenger app 10 by utilizing the already built messenger app 10 platform. Therefore, the acquirer can chat with the user who is the owner of the acquired object 20 without great difficulty.
  • a lower code provided in the acquired object 20 may be input from the acquirer terminal 300. That is, when the acquired code 20 is not provided with the unique code 21, the lower code such as the serial number can be input to the service providing server 100 through the messenger app 10. Alternatively, in a special case such as when the acquired object 20 is the user terminal 200, the acquirer may request a connection with the second receiver by inputting a lower code such as 'abc123 #'.
  • FIG. 4 is a view illustrating an example of a learner terminal 300 for inputting a unique code 21 in a method for providing a lost object 20 service using the messenger app 10 according to an exemplary embodiment of the present invention.
  • a learner messenger app 10 installed in the learner terminal 300 is obtained.
  • the unique code 21 in the search the user who is the owner of the acquired object 20 can be found.
  • QR code search or the like can also be performed.
  • the searched user information such as a picture or a screen name is searched and displayed, but according to the embodiment, only the information of the degree that there is a user account linked to the searched unique code 21 for the protection of personal information
  • the non-exposure process may be performed so that a part of account information is not displayed.
  • the lost service notification may be transmitted to the messenger app 10 installed in the user terminal 200 by using the user account linked to the unique code 21 received by the service providing server 100. That is, the service providing server 100 may search for a user account stored in the database 110 by interworking with the unique code 21 input in step S200, and may transmit a lost item notification to the retrieved user account.
  • the lost property notification is transmitted using an instant message, a chat service, a push message, etc. of the messenger app 10, and the user notices the lost object using the messenger app 10 that is already installed without installing a separate program. Can be received.
  • the lost and found notification may be transmitted using a user account linked to the received lower code.
  • FIG. 5 is a view illustrating an example of a learner terminal 300 requesting the transmission of a lost item notification in the method for providing a lost item 20 service using the messenger app 10 according to an exemplary embodiment of the present invention.
  • the acquirer uses the 'lost item acquisition report' menu. If the service is provided that the signal has been acquired, the lost object notification can be transmitted to the searched user using the unique code 21.
  • the lost and found notification may be automatically transmitted with the learner searching for the unique code 21 in step S200 and the search result is derived, as shown in FIG. 3, such as selecting a 'lost lost report' menu. In addition, it may be transmitted according to the request of the lost object notification transmission of the learner.
  • the lost and found notification may be transmitted to the messenger app 10 installed in the terminal of the second receiver using the second receiver account.
  • the predetermined condition may be a condition that the user cannot respond or does not respond, such as a request for connection of a second receiver of the acquirer terminal 300 or a user's non-response to the lost object notification for a predetermined time.
  • receiving the sub-code ('abc123 #' in the above-described example) linked with the second receiver account among the sub-codes in step S200 may be regarded as receiving a second receiver connection request from the acquirer terminal 300. 2 Lost and found can be sent to the messenger app 10 installed on the terminal of the recipient account.
  • FIG. 6 is a diagram illustrating an example of a user terminal 200 in which a lost object notification is received in the method for providing a lost object 20 service using the messenger app 10 according to an embodiment of the present invention.
  • a user may receive a lost item notification and request a chat.
  • the terminal receiving the lost and found notification shown in FIG. 6 may be a terminal of the second receiver.
  • step S300 the account information of the user or learner can be subjected to non-exposure processing. That is, as shown in FIG. 5, when the acquirer reports the acquisition of the lost item 20, the user's information may be protected by not exposing personal information such as a user's telephone number, as shown in FIG. 6. In the same manner, the user may not be able to confirm the contact information of the acquirer, thereby protecting the acquirer's personal information. In addition, it is also possible to make it impossible to check each other's photos, IDs, e-mails, etc., so that account information other than the unique code 21 cannot be confirmed.
  • the service providing server 100 may provide a chat service between the acquirer terminal 300 and the user terminal 200 using the messenger app 10. That is, when the user who receives the lost property notification in step S300 requests the chat service, the user and the learner may chat.
  • the chat is not only text, but also voice chat, and can also be attached to the image, video, multimedia, etc. by using the messenger app 10, the user can accurately check whether the item 20 that he lost is correct. And, the lost and found 20 can be made through quick and easy communication.
  • FIG. 7 illustrates an example of a user terminal 200 using a chat service in a method for providing a lost object 20 service using a messenger app 10 according to an embodiment of the present invention.
  • a learner and a user chat provided by the service providing server 100.
  • the service may be used to identify the acquired object 20 and to coordinate opinions for return of the acquired object 20.
  • the service providing server 100 may collect the location information of the acquirer terminal 300 and provide the collected location information to the user terminal 200 with the learner's consent in step S400. .
  • the user may determine the location of the learner by using the provided location information and may be used to return the lost item 20.
  • the account information of the user or the acquirer may be non-exposured.
  • the user and the learner chat there is a risk of leakage of personal information because they do not know each other. Therefore, it is possible to perform non-exposure processing so as not to check each other's account information such as photos, IDs, e-mails, and phone numbers, and to enable only a conversation by a chat service.
  • the lost object 20 consigned management point information may be provided to the acquirer terminal 300 and the user terminal 200. That is, in some cases, it may be difficult for the learner and the user to meet directly, or may be inconvenient to meet directly, so that the service providing server 100 may operate the lost and found 20 consignment management point. In particular, by operating a convenience store, a mart, or the like, which is operated for a long time, as a lost-management item 20 consigned management store, the satisfaction of the learner and the user can be improved.
  • the lost and found 20 lost management point information may be provided, so that the acquirer and the user may chat and check the location of the lost and found 20 lost control point, or the like.
  • the service providing server 100 registers a store such as a convenience store or a mart as the lost and found 20 consignment management store, and entrusts the lost and found 20 with detailed information such as a store name, a location, an operating time, and a consignment fee.
  • the management point information may be stored in advance in the database 110.
  • the service providing server 100 transmits the lost control point 20 management point information stored in the database 110, the learner and the user Information can be provided to use the lost and found 20 consigned management point.
  • step S400 it is possible to provide a basic comment according to the language available in the chat service. Since the learner and the user may have different languages from each other, by providing the basic comment mainly used in returning the acquired object 20 in various languages, it is possible to smoothly return the acquired object 20.
  • the service providing server 100 may provide a payment process for the reward to the user terminal 200. That is, the service providing server 100 may provide a payment process so that a user may pay a reward for the learner on the messenger app 10.
  • the payment process may include a general payment process that can be used in online payment, such as bank transfer, credit card, points, gift certificates, coupons, mobile phone payment according to the user's selection.

Abstract

L'invention concerne un procédé permettant de fournir un service pour trouver un objet perdu à l'aide d'un programme d'application de messagerie. Selon ce procédé, un serveur fournisseur de service se connecte à un compte utilisateur d'une application de messagerie et enregistre un code unique de l'utilisateur, puis, lorsque le code unique fourni sur un objet trouvé est reçu d'un terminal d'une personne l'ayant trouvé au moyen de l'application de messagerie, une notification d'objet perdu est transmise au moyen du compte utilisateur lié au code unique, et un service de conversation en ligne de l'application de messagerie est fourni à l'utilisateur et à la personne ayant trouvé l'objet, de manière à leur permettre d'entrer immédiatement en contact. L'invention représente ainsi une plate-forme économique d'une application de messagerie ayant un grand nombre d'utilisateurs, rendant inutile la création d'un système séparé, et permet d'améliorer le taux de retour effectif d'objets perdus.
PCT/KR2014/000892 2013-02-01 2014-01-29 Procédé permettant de fournir un service pour trouver un objet perdu à l'aide d'un programme d'application de messagerie WO2014119950A1 (fr)

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KR1020130012075A KR101504979B1 (ko) 2013-02-01 2013-02-01 메신저 애플리케이션 프로그램을 이용한 분실물 찾기 서비스 제공 방법
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KR20130011768A (ko) * 2011-07-22 2013-01-30 황순영 시리얼넘버를 이용한 분실물의 회수방법

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US11657136B2 (en) 2017-12-21 2023-05-23 Bitstrata Systems Inc. Secure association of an installed application instance with a service
CN109934317A (zh) * 2019-03-25 2019-06-25 湘潭大学 一种基于二维码信息储存技术的失物寻回系统及方法
CN109934317B (zh) * 2019-03-25 2022-06-07 湘潭大学 一种基于二维码信息储存技术的失物寻回系统及方法

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