WO2014103248A1 - Dispositif de calcul de productivité et procédé de calcul - Google Patents

Dispositif de calcul de productivité et procédé de calcul Download PDF

Info

Publication number
WO2014103248A1
WO2014103248A1 PCT/JP2013/007427 JP2013007427W WO2014103248A1 WO 2014103248 A1 WO2014103248 A1 WO 2014103248A1 JP 2013007427 W JP2013007427 W JP 2013007427W WO 2014103248 A1 WO2014103248 A1 WO 2014103248A1
Authority
WO
WIPO (PCT)
Prior art keywords
employee
productivity
production rate
decline
value
Prior art date
Application number
PCT/JP2013/007427
Other languages
English (en)
Japanese (ja)
Inventor
宏比古 伊藤
祐樹 神谷
Original Assignee
日本電気株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 日本電気株式会社 filed Critical 日本電気株式会社
Publication of WO2014103248A1 publication Critical patent/WO2014103248A1/fr

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • the present invention relates to a productivity calculation device and a calculation method.
  • a shift employee is an employee who works on the basis of a shift work table created, for example, represented by a part-time employee.
  • Patent Document 1 discloses a technique for creating a work shift in consideration of a worker's fatigue level and skill level.
  • Patent Document 2 discloses a technique for quantitatively calculating the amount of work required in a certain period by computer processing.
  • Patent Document 3 discloses a technique for evaluating an employee's ability based on a test result, and assigning an employee with high ability to working hours.
  • Patent Document 4 discloses a technology for automatically calculating work shifts by calculating productivity based on past results of each employee, staff, part-time job, or the like.
  • Patent Document 5 discloses a technique for evaluating the allocation of working hours of employees in consideration of the degree of exhaustion from the total working hours and continuous working hours of the employees.
  • JP 2012-185645 A JP 2008-176417 A JP 2006-323756 A JP 2006-058929 A International Publication No. 2011/070790
  • Patent Documents 1 to 5 described above there is a problem that productivity reduction factors other than the elements of long-term work are not taken into account when determining the productivity of shift employees.
  • an example of an object of the present invention is to provide a productivity calculation device, a calculation method, and a program that solve the above-described problems.
  • a productivity calculation apparatus includes a productivity storage unit that stores a capability value representing productivity for each employee, and reduces the productivity for each employee.
  • Reduction information storage means for storing information to be shown, and for each of the employees, the ability value, and calculation means for calculating an effective ability value based on the decline information.
  • a calculation method stores a capability value representing productivity for each employee in productivity storage means, and reduces the productivity for each employee.
  • the information to be shown is stored in the decline information storage means, and the effective ability value is calculated for each employee based on the ability value and the decline information.
  • a computer-readable recording medium includes a productivity storage process for storing a capability value representing productivity for each employee in the productivity storage means, and the employee
  • a reduction information storage process for storing information indicating the reduction in productivity for each employee in a reduction information storage means, and a calculation for calculating an effective ability value for each employee based on the ability value and the reduction information.
  • a program for causing the computer to execute the process is recorded.
  • the effective productivity of employees can be obtained by reflecting the decrease based on the presentism.
  • FIG. 1 is a block diagram showing the configuration of the first embodiment for carrying out the present invention.
  • FIG. 2 is a flowchart showing an operation of obtaining the second production rate at the time of lowering in the operation of the first embodiment for carrying out the present invention.
  • FIG. 3 is a flowchart showing the operation of calculating the effective ability value of the employee in the operation of the first embodiment for carrying out the present invention.
  • FIG. 4 is a diagram illustrating a specific example of data transmitted from the acquisition unit 206 to the terminal 102.
  • FIG. 5 is a diagram illustrating a specific example of a holiday table stored in the holiday storage unit 209.
  • FIG. 6 is a diagram illustrating a specific example of data stored in the holiday storage unit 209.
  • FIG. 5 is a diagram illustrating a specific example of data transmitted from the acquisition unit 206 to the terminal 102.
  • FIG. 7 is a diagram illustrating a specific example of the production capacity table stored in the productivity storage unit 202.
  • FIG. 8 is a diagram illustrating a specific example of the change table 204.
  • FIG. 9 is a diagram illustrating a specific example of a request value table stored in the request value storage unit 207.
  • FIG. 10 is a diagram illustrating a specific example of an effective ability value table created by the calculation unit 201.
  • FIG. 11 is a diagram illustrating a specific example of the shift table stored in the shift storage unit 208.
  • FIG. 12 is a block diagram showing the configuration of the fourth mode for carrying out the present invention.
  • each unit constituting the productivity calculation apparatus 101 in the embodiment for carrying out the present invention includes a control unit, a memory, a program loaded in the memory, a storage unit such as a hard disk for storing the program, a network connection interface, and the like. Consists of. Each unit is realized by any combination of hardware and software. And unless there is particular notice, the realization method and apparatus are not limited.
  • the control unit is composed of a CPU (Central Processing Unit) and the like.
  • the control unit operates the operating system to control the productivity calculation apparatus 101 and the like as a whole.
  • the control unit reads a program and data into a memory from a recording medium mounted on, for example, a drive device, and executes various processes according to the program and data.
  • the recording unit is, for example, an optical disk, a flexible disk, a magnetic optical disk, an external hard disk, a semiconductor memory, or the like.
  • the storage unit records the computer program so that the computer can read it.
  • the computer program may be downloaded from an external computer that is connected to a communication network and not shown.
  • the communication network may be the Internet, a LAN (Local Area Network), a public line network, a wireless communication network, or a network constituted by a combination thereof.
  • the block diagram used in the description of the mode for carrying out the invention shows not a hardware unit configuration but a functional unit configuration. These functional blocks are realized by any combination of hardware and software.
  • the components of each embodiment may be described as being realized by one physically coupled device.
  • the means for realizing the component is not limited to this. That is, the productivity calculation apparatus 101 may be realized by a plurality of apparatuses in which two or more physically separated apparatuses are connected by wire or wirelessly.
  • each component may be described as two or more devices that are physically separated.
  • the means for realizing the component is not limited to this. That is, the productivity calculation apparatus 101 may be realized by a single apparatus that is physically combined by arbitrarily combining hardware and software.
  • FIG. 1 is a block diagram showing the configuration of the first embodiment for carrying out the present invention.
  • the productivity calculation apparatus 101 includes a calculation unit 201, a productivity storage unit 202, a decrease information storage unit 203, an acquisition unit 206, and a request value storage unit. 207, a shift storage unit 208, and a holiday storage unit 209.
  • the calculation unit 201 calculates effective productivity (hereinafter referred to as effective capacity value) based on employee productivity and information on the decrease thereof, and based on this, for example, works for a plurality of periods during the period. Create a shift table that shows employees.
  • the productivity storage unit 202 stores a capability value (hereinafter referred to as “production capability”) representing productivity for each employee.
  • the decrease information storage unit 203 stores information indicating a decrease in productivity for each employee.
  • the decrease information storage unit 203 stores a change table 204 indicating a first decrease production rate that represents a ratio reflecting the decrease in productivity that occurs with respect to the continuous work hours of employees.
  • the decline information storage unit 203 stores a second decline production rate 205 that represents a ratio reflecting a decline in productivity due to the presentism.
  • the obtaining unit 206 inputs the second production rate at the time of decline obtained from the employee at almost constant intervals and stores it in the decline information storage unit 203.
  • the request value storage unit 207 stores a request value that is an effective capacity value required in the period for each of a plurality of periods.
  • the request value storage unit 207 stores, for example, a business amount necessary for one day at a franchise store.
  • the shift storage unit 208 stores a shift table created by the calculation unit 201 and indicating employees who work during the period for each of a plurality of periods.
  • the shift storage unit 208 stores, for example, employees (shift personnel) that are appropriately shifted (assigned) on a certain day of the franchise store.
  • the holiday storage unit 209 stores holidays for each employee.
  • FIG. 4 is a diagram illustrating a specific example of data transmitted from the acquisition unit 206 to the terminal 102.
  • FIG. 4 shows a survey form for investigating the physical condition of the employee for the past two weeks, the ratio of the employee status at that time, and the like.
  • the questionnaire is, for example, “Walking to another work place, such as going to a meeting, excluding difficulties caused by physical health and emotional problems in the past two weeks, "Are you able to move around?"
  • the survey form includes, for example, answer items to the questions. This is an option when the employee answers using the terminal 102, and indicates that the second production rate at the time of decline is obtained by this answer item.
  • the acquisition unit 206 obtains the second production rate at the time of decline, such as 100%, 75%, and 50%, from the answer to the survey form shown in FIG.
  • the second production rate at the time of decline is a ratio reflecting the state of employees and the like.
  • the second production rate at the time of decline is, for example, the ratio of the employee's production capacity at a certain point in time. If the second production rate at the time of decline is 100%, it indicates that the production capacity of the employee remains unchanged.
  • a production rate at the second decline of 50% indicates that the production capacity of the employee is half.
  • the survey form may be, for example, an answer item that is not an option, and that only the proportion of the employee's status is entered, or a free field in which an answer can be freely given.
  • FIG. 5 is a diagram showing a specific example of the second production rate 205 at the time of decline.
  • the second production rate 205 at the time of decline includes the production rate at the time of decline resulting from the presentity of each employee's name and date.
  • Mr. A's second production rate at the time of decline is 100% on July 1st. This 100% indicates that Mr. A's production capacity has not decreased.
  • Mr. A's second production rate on August 15 is 60%. This indicates that Mr. A's production capacity is 60%.
  • the second production rate 205 at the time of decline may be, for example, a collection of files for each employee, or all employee files may be combined into one.
  • FIG. 6 is a diagram illustrating a specific example of holiday table data stored in the holiday storage unit 209.
  • the holiday table includes data indicating holidays for each employee. As shown in FIG. 6, the holiday table states that, for example, the day when Mr. A acquires a holiday is the morning of September 1st. As a result, the holiday table indicates that Mr. A cannot attend work in the morning of September 1st.
  • the holiday table includes holidays of all employees, but may be a table separated for each employee, for example.
  • FIG. 7 is a diagram showing a specific example of the data of the production capacity table stored in the productivity storage unit 202.
  • the production capacity table includes the name of the employee and a value indicating the production capacity for each job.
  • the production capacity for Mr. A to “boil udon” is 100.
  • Mr. A can boil 100 cups of udon per hour.
  • the unit of production capacity depends on the business. For example, “Register” is the number of customers who can respond to one hour.
  • the production capacity table includes the production capacity of all employees, but may be a table separated for each employee, for example. Further, the production capacity table of FIG. 7 includes a plurality of operations, but may include one operation. Further, the work is not limited to the one shown in FIG. 7, and may be a work performed in all franchise stores such as cooking baked rice and hamburger steak and washing dishes.
  • the production capacity may be determined by, for example, a business manager evaluating an employee's work. In addition, the production capacity may be determined based on, for example, an employee who has received a test regarding work and the test result.
  • FIG. 8 is a diagram showing a specific example of data of the change table 204.
  • the change table 204 represents a first reduced production rate that occurs with respect to the continuous working hours of the employee.
  • the continuous work time is 1 hour (1H)
  • Mr. A's reduction production rate is 100% (not lowered)
  • the work time is 6 hours. It is described that the production rate of Mr. A when it is (6H) is 50% (production capacity halved). This indicates that the production capacity decreases when Mr. A works continuously for a long time.
  • the change table is data of a curve graph, but may be data of a bar graph, for example.
  • FIG. 9 is a diagram illustrating a specific example of the data of the request value table stored in the request value storage unit 207.
  • the request value table shows request values for each period and business.
  • the unit of the required value is the same as the production capacity.
  • the unit of the request value for “udon boiled” is “cup” corresponding to the boiled processing number.
  • the requirement value table describes that, for example, the amount of production required for the business of “Udon boiled” is 100 cups from 11:00 to 12:00 on September 1. This indicates that, for example, 100 cups of udon must be produced between 11:00 and 12:00 at a franchise store.
  • the request value table includes a plurality of business operations, but may include one business operation, for example.
  • FIG. 10 is a diagram illustrating a specific example of the data of the effective ability value table created by the calculation unit 201.
  • the effective ability value table shows the name of the employee and the effective ability value for each job.
  • the effective ability value for Mr. A to “boil udon” is 60.
  • Mr. A's production capacity value for “Udon Yude” is 100 as shown in FIG. 7, and Mr. A's latest (August 15) second production rate at the time of decline is as shown in FIG. 60%.
  • the effective capacity value of Mr. A's “Udon Yude” is 60, which is 60% of the production capacity value 100, assuming that the production rate at the time of the first decline is 100%.
  • the effective ability value table includes the effective ability values of all employees, but may be a table separated for each employee. Moreover, although the effective capability value table includes a plurality of tasks, it may include one task.
  • FIG. 11 is a diagram illustrating a specific example of data of the shift table stored in the shift storage unit 208.
  • the shift table contains the names of employees who work for each period. As shown in FIG. 11, in the shift table, for example, the names of Mr. C and Mr. D are described between 11:00 and 12:00 on September 1. This shows the total target employee (hereinafter referred to as shift personnel) when the sum of the effective ability values of each employee shown in FIG. 10 is equal to or greater than the required value shown in FIG. Yes.
  • the required value of “Udon Yude” from 11:00 to 12:00 on September 1 is 100, and the effective ability values of Mr. C and Mr. D are 90, respectively. That is, when the effective ability values of Mr. C and Mr. D are added, it becomes 180, which is equal to or greater than the required value. As a result, the shift personnel will be Mr. C and Mr. D.
  • the acquisition unit 206 transmits, to the employee's terminal 102, a survey form for investigating the physical condition of the past two weeks, for example, the survey form shown in FIG. 4, in order to examine the productivity reduced by the employee's presentism. (Step S101). Next, the acquisition unit 206 acquires data input from the employee (step S102). Next, the acquisition unit 206 stores the acquired data in the reduction information storage unit 203 as the second reduction production rate (step S103).
  • the acquisition unit 206 acquires the production rate at the time of decline caused by the presentism from the employee every two weeks by sequentially repeating the steps from step S101 to step S103 every two weeks.
  • the acquisition unit 206 may sequentially repeat the steps from Step S101 to Step S103 every three weeks or every month.
  • the calculation unit 201 obtains the production capacity of all employees from the productivity storage unit 202, for example, the production capacity of Mr. A's “Udon Yude” is 100 from the production capacity table shown in FIG. 7 (step S201).
  • the calculation unit 201 determines that the latest second production rate at the time of decline of all employees, for example, the production rate at the time of Mr. A's decline on August 15 from the second production rate table at the time of decline shown in FIG. % Is acquired from the decrease information storage unit 203 (step S202).
  • the calculation unit 201 calculates the request value for each period from the request value storage unit 207, for example, the request value of “Udon Yud” for the period from 11:00 to 12:00 on September 1 from the request value table of FIG. 100 is acquired (step S203).
  • the calculation unit 201 sets the continuous work time of each employee to 0 (step S204).
  • the calculation unit 201 calculates all effective capacity values by sequentially repeating the steps from Step S205 to Step S209 and Step S222 from the previous time for all periods.
  • the calculation part 201 calculates
  • the continuous work time is set to 0 in S204. Accordingly, when the change table is as shown in FIG. 8 and the request table is as shown in FIG. 7, the calculation unit 201 calculates the first time when calculating the period from 11:00 to 12:00 on September 1. A value of 100% is obtained as the production rate at the time of decline.
  • the calculation unit 201 advances the calculation for each successive period, the length of each period is accumulated as the continuous work time (S209). For example, when this value is 6 hours in the calculation for a certain period, the calculation unit 201 obtains a value of 50% as the first reduction production rate for the period (see FIG. 8). Next, the calculation unit 201 calculates the effective capacity value of each employee during the calculation target period by multiplying the production capacity of each employee by the first production rate at the time of decline and the second production rate at the time of decline. Is obtained (step S206). For example, for Udon boiled from 11:00 to 12:00 on September 1st, Mr. A's production capacity is 100, the first decline rate is 100%, and the second decline rate is 60%. Therefore, the effective ability value of Mr.
  • A's “Udon Yude” is calculated to be 60.
  • the calculation unit 201 stores the above-mentioned effective ability value in the effective ability value table of the degradation information storage unit 203.
  • the calculation unit 201 determines a set I that satisfies the following formula (1) (step S207).
  • the calculation unit 201 adds the effective ability values of each employee sequentially from Mr. A according to the order described in the effective ability value table shown in FIG. When the sum of the values (hereinafter, the total value) becomes equal to or greater than the required value, the addition ends.
  • the set of employees targeted for the summation is set I.
  • the calculation unit 201 refers to the holiday storage unit 209 in the addition, and if the employee is a holiday on the day of the period, or the employee's effective ability is 0, the employee We will remove member from addition object.
  • the required value of “Udon Yude” from 11:00 to 12:00 on September 1 is 100
  • the effective ability value of Mr. A is 60
  • the effective ability value of Mr. B and Mr. E is 0.
  • Mr. C and Mr. D each have an effective ability value of 90
  • Mr. A takes an example in which the morning of September 1 is a holiday (FIG. 6).
  • the calculation unit 201 excludes Mr. A, Mr. B, and Mr. E from the addition targets. Thereafter, the calculation unit 201 adds the effective ability values of Mr. C and Mr. D, and as a result, detects that the effective ability value is 180 and exceeds the required value of 100. To decide. In the above description, the calculation unit 201 adds only “udon boiled”. When there are a plurality of business operations, the calculation unit 201 adds all the business operations for each business operation and determines a set I that satisfies Formula (1).
  • the calculation unit 201 determines employees belonging to the set I as shift personnel for the period and records the shift table in the shift storage unit 208 (step S208). . For example, as shown in the shift table of FIG. 11, it is recorded that the set I in the period from 11:00 to 12:00 on September 1 is Mr. C and Mr. D.
  • the calculation unit 201 adds the length of the period to the continuous work time of employees belonging to the set I, and advances the flow to the next period (step S209).
  • the calculation unit 201 sets the continuous work time of each employee to 0 and advances the flow to the next period (step S222).
  • the calculation unit 201 transmits a warning that the set I cannot be determined to the terminal of the business administrator, and ends the operation (step S221).
  • the calculation unit 201 outputs the shift table stored in the shift storage unit 208 (step S210).
  • the productivity calculation apparatus 101 multiplies each employee's production capacity by the first reduced production rate and the second reduced production rate. Find the effective capacity value. Therefore, in calculating the employee's effective productivity, the productivity calculation device that can reflect the decrease that occurs with respect to the continuous working hours of the employee and the decrease that is based on the presentism. , A calculation method, and a program are provided.
  • the productivity calculation apparatus 101 makes it possible to create a shift table suitable for the effective ability of employees.
  • the productivity calculation apparatus 101 makes it possible to create a shift table that takes into account employee holidays. The reason is that the calculation unit 201 calculates the effective ability of the employee and refers to the holiday table to determine a set of employees who should attend work in a certain period.
  • a modified example of the productivity calculation apparatus 101 in the first embodiment for carrying out the invention calculates the effective ability value of the employee, ends the operation, and shift table Do not create.
  • the productivity calculation apparatus 101 of the modified example may be used in, for example, a performance evaluation system for evaluating performance based on the effective ability of employees. Further, for example, a human may collect the effective ability value obtained by the productivity calculation apparatus 101 according to the modified example, and manually create the shift table. Moreover, since the productivity calculation apparatus 101 of a modification can calculate the production rate at the time of a fall of an employee, for example, when the production rate at the time of a fall of an employee is remarkably low, the holiday which recommends acquisition of a holiday to an employee It may be used as a recommendation system. For example, this is a case where the productivity when the employee's decline is 10%, which is too low.
  • the productivity calculation apparatus 101 may be used in a business placement system that places employees in appropriate business.
  • the productivity calculation apparatus 101 may calculate the effective capacity value by referring to, for example, the decrease value without the calculation unit 201 referring to the decrease production rate.
  • a decrease value is a value at which an employee's production capacity decreases. For example, if the production capacity of Mr. A's “Udon boiled” is 100, the decrease value of Mr. A's “Udon boiled” is 20 mag. In that case, the calculation unit 201 obtains the effective capacity value by subtracting the decrease value from the production capacity of the employee.
  • the productivity calculation apparatus 101 includes an employee labor cost storage unit in addition to the configuration of FIG.
  • the Employee Labor Cost Storage Department stores wage information per hour for each employee.
  • the calculation unit 201 obtains the effective capability value of the employee from the production capability value stored in the productivity storage unit 202 and the decrease information stored in the decrease information storage unit 203.
  • the productivity calculation apparatus 101 determines the set I by adding the employees to be added in ascending order of wages.
  • the productivity calculation apparatus 101 can determine the set I, the productivity calculation apparatus 101 can determine the set I with the lowest labor cost.
  • the reason is that the calculation unit 201 determines the set I with reference to the wage information described above.
  • the productivity calculation apparatus 101 includes a legal working time storage unit in addition to the configuration of FIG.
  • the Legal Working Hours Preservation Department stores legal working hours and conditions for collective agreements.
  • the calculation unit 201 obtains the effective capability value of the employee from the production capability value stored in the productivity storage unit 202 and the decrease information stored in the decrease information storage unit 203.
  • the calculation unit 201 can determine whether the employee violates the legal working hours or the collective agreement when creating the shift table. The reason is that the calculation unit 201 determines the set I with reference to the above-described conditions and the like.
  • FIG. 12 is a block diagram showing the configuration of the fourth mode for carrying out the present invention.
  • the productivity calculation apparatus 101 includes a calculation unit 201, a productivity storage unit 202, and a decrease information storage unit 203.
  • the calculation unit 201 obtains the effective capability value of the employee from the production capability value stored in the productivity storage unit 202 and the decrease information stored in the decrease information storage unit 203.
  • the productivity calculation apparatus 101 can obtain the effective productivity of the employee reflecting the decrease based on the presentism or the like.
  • the reason is that the calculation unit 201 obtains the effective capability value of the employee based on the production capability value stored in the productivity storage unit 202 and the decrease information stored in the decrease information storage unit 203. is there.

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Game Theory and Decision Science (AREA)
  • Educational Administration (AREA)
  • Development Economics (AREA)
  • Data Mining & Analysis (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'objet de la présente invention est de dériver une productivité effective d'un employé, reflétant des déclins reposant sur le présentéisme, etc. La solution selon l'invention porte sur un dispositif de calcul de productivité comprenant : un moyen d'enregistrement de la productivité permettant d'enregistrer des valeurs d'aptitude qui dénotent la productivité de chaque employé ; un moyen d'enregistrement d'informations de détérioration pour enregistrer les informations qui dénotent une détérioration de la productivité pour chaque employé ; et un moyen de calcul pour calculer les valeurs d'aptitude efficace pour chaque employé en fonction des valeurs d'aptitude et des informations de détérioration.
PCT/JP2013/007427 2012-12-26 2013-12-18 Dispositif de calcul de productivité et procédé de calcul WO2014103248A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2012283135 2012-12-26
JP2012-283135 2012-12-26

Publications (1)

Publication Number Publication Date
WO2014103248A1 true WO2014103248A1 (fr) 2014-07-03

Family

ID=51020369

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2013/007427 WO2014103248A1 (fr) 2012-12-26 2013-12-18 Dispositif de calcul de productivité et procédé de calcul

Country Status (1)

Country Link
WO (1) WO2014103248A1 (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2020053930A1 (fr) * 2018-09-10 2020-03-19 三菱電機株式会社 Dispositif d'attribution de travail et procédé d'attribution de travail
CN115809795A (zh) * 2023-02-03 2023-03-17 佰聆数据股份有限公司 一种基于数字化的生产班组的承载能力评估方法和装置

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002529120A (ja) * 1998-10-30 2002-09-10 ウォルター リード アーミー インスティテュート オブ リサーチ 人の認知能力を予測する方法
JP2010011014A (ja) * 2008-06-26 2010-01-14 Chugoku Electric Power Co Inc:The コールセンタにおけるオペレータ管理システムおよびオペレータ管理プログラム

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002529120A (ja) * 1998-10-30 2002-09-10 ウォルター リード アーミー インスティテュート オブ リサーチ 人の認知能力を予測する方法
JP2010011014A (ja) * 2008-06-26 2010-01-14 Chugoku Electric Power Co Inc:The コールセンタにおけるオペレータ管理システムおよびオペレータ管理プログラム

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
HIROMASA IDA: "Development of the Work Limitations Questionnaire Japanese Version (WLQ-J): Fundamental Examination of the Reliability and Validity of the WLQ-J", JOURNAL OF OCCUPATIONAL HEALTH, vol. 54, no. 3, 20 May 2012 (2012-05-20), pages 101 - 107 *
WLQ-J NO KAIHATSU, SHINRAISEI · DATOSEI NO KISOTEKI KENTO -DAI 84 KAI JAPAN SOCIETY FOR OCCUPATIONAL HEALTH DE HAPPYO, 30 May 2011 (2011-05-30) *

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2020053930A1 (fr) * 2018-09-10 2020-03-19 三菱電機株式会社 Dispositif d'attribution de travail et procédé d'attribution de travail
JPWO2020053930A1 (ja) * 2018-09-10 2021-02-15 三菱電機株式会社 作業割当装置および作業割当方法
CN115809795A (zh) * 2023-02-03 2023-03-17 佰聆数据股份有限公司 一种基于数字化的生产班组的承载能力评估方法和装置

Similar Documents

Publication Publication Date Title
Luscombe et al. Dynamic resource allocation to improve emergency department efficiency in real time
Henao et al. The impact of multi-skilling on personnel scheduling in the service sector: a retail industry case
US9619208B2 (en) System, apparatus, and method to facilitate management of agile software development projects
JP4678879B2 (ja) 販売予測システム、方法及びコンピュータプログラム
US20180261319A1 (en) Nurse scheduling forecasts using empirical regression modeling
Lin et al. Optimal and approximate algorithms for sequential clinical scheduling with no-shows
US20060177041A1 (en) Method and system to project staffing needs using predictive modeling
JP2008059523A (ja) スケジュール管理システム及びスケジュール管理情報処理装置及びスケジュール管理プログラム及びスケジュール管理方法
Tiwari et al. Predicting case volume from the accumulating elective operating room schedule facilitates staffing improvements
Zinouri et al. Modelling and forecasting daily surgical case volume using time series analysis
US20200273562A1 (en) Automated healthcare staffing system
JP2007241393A (ja) スケジュール割当てシステム及び作業スケジュール割当てプログラム及び作業スケジュール割当て方法
US20180144829A1 (en) Determining Risk Adjustment Payment Information
US20150242782A1 (en) Interactive Planning Method And Tool
Higginson et al. Demand and capacity planning in the emergency department: how to do it
WO2014103248A1 (fr) Dispositif de calcul de productivité et procédé de calcul
JP2013168099A (ja) 対象業務負荷評価システム
JP6265871B2 (ja) 営業業務支援システム、及び営業業務支援方法
US20040019504A1 (en) Multi-tier forecast-based hospital staffing system
US11062802B1 (en) Medical resource forecasting
JP2007004688A (ja) プロジェクト一括管理システム
CN111325433A (zh) 物流领域的排班方法、装置、设备及存储介质
Green Queueing analysis in health care
Kolker et al. Management engineering for effective healthcare delivery: Principles and Applications
JP4777419B2 (ja) スケジューリング装置、スケジューリング方法及び記録媒体

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 13867783

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 13867783

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: JP