WO2014005300A1 - 实现多媒体数据录制的方法、设备和系统 - Google Patents

实现多媒体数据录制的方法、设备和系统 Download PDF

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Publication number
WO2014005300A1
WO2014005300A1 PCT/CN2012/078175 CN2012078175W WO2014005300A1 WO 2014005300 A1 WO2014005300 A1 WO 2014005300A1 CN 2012078175 W CN2012078175 W CN 2012078175W WO 2014005300 A1 WO2014005300 A1 WO 2014005300A1
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WO
WIPO (PCT)
Prior art keywords
multimedia data
recording
identification information
address
port number
Prior art date
Application number
PCT/CN2012/078175
Other languages
English (en)
French (fr)
Inventor
吴杰
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority to AU2012384782A priority Critical patent/AU2012384782B2/en
Priority to EP12791067.7A priority patent/EP2701358B1/en
Priority to CA2854067A priority patent/CA2854067C/en
Priority to RU2014126331/08A priority patent/RU2595526C2/ru
Priority to PCT/CN2012/078175 priority patent/WO2014005300A1/zh
Priority to CN201280004478.0A priority patent/CN103688506B/zh
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Priority to JP2014546287A priority patent/JP5845554B2/ja
Priority to SG11201402086WA priority patent/SG11201402086WA/en
Priority to US13/935,656 priority patent/US9591377B2/en
Publication of WO2014005300A1 publication Critical patent/WO2014005300A1/zh
Priority to IN1021/KOLNP/2014A priority patent/IN2014KN01021A/en
Priority to US15/435,515 priority patent/US20170163809A1/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/63Control signaling related to video distribution between client, server and network components; Network processes for video distribution between server and clients or between remote clients, e.g. transmitting basic layer and enhancement layers over different transmission paths, setting up a peer-to-peer communication via Internet between remote STB's; Communication protocols; Addressing
    • H04N21/647Control signaling between network components and server or clients; Network processes for video distribution between server and clients, e.g. controlling the quality of the video stream, by dropping packets, protecting content from unauthorised alteration within the network, monitoring of network load, bridging between two different networks, e.g. between IP and wireless
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1101Session protocols
    • H04L65/1104Session initiation protocol [SIP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/10Protocols in which an application is distributed across nodes in the network
    • H04L67/1001Protocols in which an application is distributed across nodes in the network for accessing one among a plurality of replicated servers
    • H04L67/1004Server selection for load balancing
    • H04L67/1008Server selection for load balancing based on parameters of servers, e.g. available memory or workload
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5183Call or contact centers with computer-telephony arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/27Server based end-user applications
    • H04N21/274Storing end-user multimedia data in response to end-user request, e.g. network recorder
    • H04N21/2743Video hosting of uploaded data from client
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/63Control signaling related to video distribution between client, server and network components; Network processes for video distribution between server and clients or between remote clients, e.g. transmitting basic layer and enhancement layers over different transmission paths, setting up a peer-to-peer communication via Internet between remote STB's; Communication protocols; Addressing
    • H04N21/632Control signaling related to video distribution between client, server and network components; Network processes for video distribution between server and clients or between remote clients, e.g. transmitting basic layer and enhancement layers over different transmission paths, setting up a peer-to-peer communication via Internet between remote STB's; Communication protocols; Addressing using a connection between clients on a wide area network, e.g. setting up a peer-to-peer communication via Internet for retrieving video segments from the hard-disk of other client devices
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/63Control signaling related to video distribution between client, server and network components; Network processes for video distribution between server and clients or between remote clients, e.g. transmitting basic layer and enhancement layers over different transmission paths, setting up a peer-to-peer communication via Internet between remote STB's; Communication protocols; Addressing
    • H04N21/643Communication protocols
    • H04N21/64322IP
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/83Generation or processing of protective or descriptive data associated with content; Content structuring
    • H04N21/835Generation of protective data, e.g. certificates
    • H04N21/8352Generation of protective data, e.g. certificates involving content or source identification data, e.g. Unique Material Identifier [UMID]

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a method, device and system for implementing multimedia data recording. Background technique
  • multimedia data communication such as audio and video communication
  • recording multimedia data such as audio data, video data
  • UC unified communications services
  • IPCC IP contact center services
  • the current mainstream recording method is based on the mechanism of multimedia data distribution, that is, the distribution device first obtains all the multimedia data from the received data packet, and then uniformly distributes all of the multimedia data to each recording device, and each recording device has a certain way.
  • the multimedia data is recorded and the divided multimedia data is recorded into a file.
  • the data of the 3000 calls includes 3000 channels of multimedia data (including audio and video data) and signaling for establishing and managing channels for transmitting the 3000 channels of multimedia data.
  • the device After receiving the data packet of 3000 calls, the device first obtains the multimedia data of 3000 calls (such as audio and video data) from the data packet, and then distributes the 3000 multimedia data to 12 recording devices for recording, for example, using equalization.
  • the distribution method distributes 3000 channels of multimedia data equally to 12 recording devices, and each recording device divides 250 channels of multimedia data, and records the received 250 channels of multimedia data into files.
  • Embodiments of the present invention provide a method for implementing multimedia data recording, which is used to solve the problem of low efficiency of recording multimedia data.
  • a method for implementing multimedia data recording includes: a distribution device generates a recording instruction, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify multimedia data that needs to be recorded. ;
  • the distribution device sends the recording instruction to the recording device, so that the recording device identifies the multimedia data corresponding to the multimedia data identification information and records the multimedia data.
  • the method before the distributing device generates the recording instruction, the method further includes: the distributing device receiving signaling, where the signaling is used to establish a channel for transmitting the multimedia data.
  • the signaling device generates the recording instruction.
  • the distributing device acquires the multimedia data identification information according to the signaling, and generates a recording instruction including the multimedia data identification information.
  • the acquiring the multimedia data identification information according to the signaling includes:
  • the signaling includes session description protocol SDP information, and obtains an IP address from the connection information field of the SDP information, and uses the IP address as the multimedia data identification information; or, from the media name and the transport address of the SDP information.
  • Obtaining a port number the port number is used as the multimedia data identification information; or obtaining an IP address from a connection information field of the SDP information and obtaining a port number from a media name and a transport address field of the SDP information,
  • the IP address and the port number are used as the multimedia data identification information.
  • the generating, by using the multimedia data identification information, a recording instruction includes: recording the acquired multimedia data identification information, and acquiring the recording instruction information for indicating the multimedia data corresponding to the multimedia data identification information, and generating the recording instruction.
  • the method before the distributing device generates the recording instruction, the method further includes: the distributing device receiving signaling, where the signaling is used to establish a channel for transmitting the multimedia data. Signaling and the signaling includes the multimedia data identification information; the generating device generates a recording instruction, specifically, the distribution device uses the signaling as the recording instruction.
  • the first recording policy is used to determine signaling corresponding to the multimedia data that needs to be recorded.
  • the determining that the signaling meets a preset first recording policy specifically, determining that the signaling includes The set recording number matches the calling number or the called number; or, it is determined that the signaling includes an IP address matching the preset IP address.
  • the method before the distributing device generates the recording instruction, the method further includes: the distributing device receiving the multimedia data identification information from the control device.
  • the method before the generating the recording instruction that includes the multimedia data identification information, the method further includes: the distributing device receiving the receiving device from the control device Describe a calling number or a called number corresponding to the multimedia data identification information, and determine that the calling number or the called number matches a preset recording number.
  • the distribution device transmits the recording finger to all recording devices that communicate with the distribution device Whether the multimedia data corresponding to the information is multimedia data indicating the recording of the recording device, and recording the multimedia data when the determination result is YES.
  • the multimedia data identification information includes:
  • the IP address and port number corresponding to the multimedia data are identical to the IP address and port number corresponding to the multimedia data.
  • the distribution device generates the recording instruction according to a preset third recording policy, where the third recording policy is used to determine that the multimedia data corresponding to the multimedia data recorded by the recording device is required. Data identification information.
  • the distributing device generates the recording instruction according to the third recording policy, specifically, the sending device acquires a preset The user identification information corresponding to the recording device acquires preset multimedia data identification information corresponding to the user identification information, and generates a recording instruction including the multimedia data identification information; or the distribution device Obtaining multimedia data identification information corresponding to the recording device set in advance, and generating a recording instruction including the multimedia data identification information.
  • the multimedia data identification information includes:
  • the IP address and port number corresponding to the multimedia data are identical to the IP address and port number corresponding to the multimedia data.
  • the recording instruction further includes a data type of the multimedia data to be recorded So that the recording device records the multimedia data corresponding to the data type.
  • a second aspect provides a method for implementing multimedia data recording, the method comprising: a recording device receiving a recording instruction from a distribution device, the recording instruction including multimedia data identification information, wherein the multimedia data identification information is used to identify that recording is required Multimedia data;
  • the recording device identifies the multimedia data that needs to be recorded according to the multimedia data identification information
  • the recording device records the multimedia data.
  • the multimedia data identification information includes:
  • the IP address and port number corresponding to the multimedia data are identical to the IP address and port number corresponding to the multimedia data.
  • the multimedia data identification information includes a call identifier
  • the recording device determines whether the received data packet includes the call identifier, if Including, determining data included in the data packet as multimedia data to be recorded; or
  • the multimedia data identification information includes a call identifier
  • the recording device acquires signaling including the call identifier, obtains an IP address from the obtained signaling, and determines a destination IP address or a source IP address in the received data packet. Whether the address is the obtained IP address, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded; or
  • the multimedia data identification information includes a call identifier
  • the recording device acquires signaling including the call identifier, obtains a port number from the acquired signaling, and determines a destination port number or a source port in the received data packet. Whether the number is the obtained port number, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded; or
  • the multimedia data identification information includes a call identifier
  • the recording device acquires signaling including the call identifier, obtains an IP address and a port number from the obtained signaling, and determines the received number. If the destination IP address and the destination port number in the packet are the obtained IP address and port number, if the determination result is yes, the data included in the data packet is determined as the multimedia data to be recorded; or
  • the multimedia data identification information includes a call identifier
  • the recording device acquires signaling including the call identifier, obtains an IP address and a port number from the acquired signaling, and determines a source IP address in the received data packet. And whether the source port number is the obtained IP address and port number, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded; or
  • the multimedia data identification information includes an IP address, and the recording device determines whether the destination IP address or the source IP address in the received data packet is an IP address included in the recording instruction, and if the determination result is yes, the data is The data included in the packet is determined to be multimedia data to be recorded; or the multimedia data identification information includes a port number, and the recording device determines whether the destination port number or the source port number in the received data packet is included in the recording instruction. If the result of the determination is yes, the data included in the data packet is determined as multimedia data to be recorded; or the multimedia data identification information includes an IP address and a port number, and the recording device determines the received data packet. Whether the destination IP address and the destination port number are the IP address and port number included in the recording instruction, and if the determination result is yes, the data included in the data packet is determined as the multimedia data to be recorded; or
  • the multimedia data identification information specifically includes an IP address and a port number, and the recording device determines whether the source IP address and the source port number in the received data packet are the IP address and the port number included in the recording instruction, if the judgment result is If yes, the data contained in the data packet is determined as multimedia data to be recorded.
  • the recording device identifies the need according to the multimedia data identification information Before the recorded multimedia data, the recording device further filters the multimedia data corresponding to the multimedia data identification information set from the received multimedia data, where the multimedia data is The identification information set is pre-configured, or acquired from the distribution device, or generated according to the multimedia data identification information included in the previously received recording instruction; the recording device is specifically selected from the filtered multimedia data according to the multimedia data identification information. Identify the multimedia data that needs to be recorded.
  • the multimedia data identification information set specifically includes: an IP address range; or a port number range.
  • a distribution device for implementing multimedia data recording is provided, and the distribution device includes:
  • An instruction generating unit configured to generate a recording instruction, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify multimedia data that needs to be recorded;
  • an instruction sending unit configured to send the recording instruction to the recording device, so that the recording device identifies the multimedia data corresponding to the multimedia data identification information and records the multimedia data.
  • the distribution device further includes: a first data receiving unit, configured to receive signaling, where the signaling is signaling for establishing a channel for transmitting the multimedia data;
  • the instruction generating unit is specifically configured to acquire the multimedia data identification information according to the signaling, and generate a recording instruction including the multimedia data identification information.
  • the command generating unit is specifically configured to acquire a call identifier from the call identity header field of the signaling, and send the call Identifying, as the multimedia data identification information, and generating a recording instruction including the call identifier;
  • the signaling includes session description protocol (SDP) information, where the command generating unit is configured to obtain an IP address from the connection information field of the SDP information, use the IP address as the multimedia data identification information, and generate a Recording an instruction of the IP address; or obtaining a port number from the media name and transmission address field of the SDP information, using the port number as the multimedia data identification information, and generating a recording instruction including the port number; or
  • the connection information field of the SDP information acquires an IP address and obtains a port number from a media name and a transport address field of the SDP information, and The IP address and the port number are used as the multimedia data identification information, and a recording instruction including the IP address and the port number is generated.
  • SDP session description protocol
  • the command generating unit is specifically configured to acquire the multimedia data identification information according to the signaling, and record And acquiring the multimedia data identification information, and generating the recording instruction after acquiring the recording indication information for indicating the recording of the multimedia data.
  • the distribution device further includes: a second data receiving unit, configured to receive signaling, where the signaling is signaling for establishing a channel for transmitting the multimedia data, and The signaling includes the multimedia data identification information; the instruction generating unit is specifically configured to use the signaling as the recording instruction.
  • the instruction generating unit is further configured to determine that the signaling meets a preset first recording Determining that the signaling meets a preset first recording policy, specifically, determining that the signaling includes a calling number or a called number that matches a preset recording number; or determining the letter Let the IP address match the pre-set IP address.
  • the distribution device further includes: a multimedia data identification information receiving unit, configured to receive the multimedia data identification information from the control device.
  • the multimedia data identification information receiving unit is further configured to receive, from the control device, a main body corresponding to the multimedia data identification information. Calling the number or the called number; the command generating unit is further configured to determine that the calling number or the called number matches the preset recording number.
  • the distribution device further includes a recording device determining unit, configured to determine a recording device for recording the multimedia data according to a preset second recording policy, where the command sending unit is specifically configured to send to the determined recording device The recording instruction; or, The instruction sending unit is specifically configured to: whether the multimedia data corresponding to the body data identification information of all the recording devices communicated with the distribution device is the multimedia data recorded by the recording device, and record the result when the determination result is yes. Multimedia data.
  • the command generating unit is configured to generate the recording instruction according to a preset third recording policy, where the third recording policy is used to determine that the recording device needs to record the multimedia.
  • the command generating unit is configured to obtain a preset user identification information corresponding to the recording device, and obtain a preset And the multimedia data identification information corresponding to the user identification information, and generating a recording instruction including the multimedia data identification information;
  • the instruction generating unit is specifically configured to acquire the multimedia data identification information corresponding to the recording device set in advance, and generate a recording instruction including the multimedia data identification information.
  • a fourth aspect provides a recording device for implementing multimedia data recording, where the recording device includes:
  • the instruction receiving unit is configured to receive a recording instruction from the distribution device, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify multimedia data that needs to be recorded, and the multimedia data identification unit is configured to use the multimedia data according to the multimedia data.
  • the identification information identifies the multimedia data that needs to be recorded;
  • a recording unit configured to record the multimedia data.
  • the multimedia data identification information includes a call identifier; the multimedia data identification unit is specifically configured to determine whether the received data packet includes the call identifier, and if included, determine data included in the data packet as multimedia to be recorded Data; or,
  • the multimedia data identification information includes a call identifier, and the multimedia data identification unit has The method is configured to obtain, according to the call identifier, the signaling that includes the call identifier, obtain an IP address from the obtained signaling, and determine whether the destination IP address or the source IP address in the received data packet is the obtained IP address, if the judgment result is yes, the data contained in the data packet is determined as the multimedia data to be recorded; or
  • the multimedia data identification information includes a call identifier
  • the multimedia data identification unit is configured to acquire, according to the call identifier, signaling that includes the call identifier, obtain a port number from the obtained signaling, and determine to receive Whether the destination port number or the source port number in the data packet is the obtained port number, and if the determination result is yes, the data included in the data packet is determined as the multimedia data to be recorded; or
  • the multimedia data identification information includes a call identifier, where the multimedia data identification unit is configured to obtain, according to the call identifier, signaling that includes the call identifier, and obtain an IP address and a port number from the obtained signaling. And determining whether the destination IP address and the destination port number in the received data packet are the obtained IP address and port number, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded. Or,
  • the multimedia data identification information includes a call identifier, where the multimedia data identification unit is configured to obtain, according to the call identifier, signaling that includes the call identifier, and obtain an IP address and a port number from the obtained signaling. And determining whether the source IP address and the source port number in the received data packet are the obtained IP address and port number, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded. Or,
  • the multimedia data identification information includes an IP address
  • the multimedia data identification unit is specifically configured to determine whether the destination IP address or the source IP address in the received data packet is an IP address included in the recording instruction, and if the determination result is yes And determining the data contained in the data packet as the multimedia data to be recorded; or
  • the multimedia data identification information includes a port number
  • the multimedia data identification unit is specifically configured to determine whether a destination port number or a source port number in the received data packet is a port number included in the recording instruction, and if the determination result is yes , determining the data contained in the data packet as needing to be recorded Multimedia data; or,
  • the multimedia data identification information specifically includes an IP address and a port number, where the multimedia data identification unit is specifically configured to determine whether the destination IP address and the destination port number in the received data packet are the IP address included in the recording instruction.
  • the port number if the judgment result is yes, the data included in the data packet is determined as the multimedia data to be recorded; or
  • the multimedia data identification information specifically includes an IP address and a port number, and the recording device determines whether the source IP address and the source port number in the received data packet are the IP address and the port number included in the recording instruction, and if the judgment result is Yes, the data contained in the data packet is determined as multimedia data to be recorded.
  • the recording device further includes a data receiving unit, configured to receive multimedia data
  • the recording device further includes a multimedia data screening unit, configured to filter multimedia data corresponding to the multimedia data identification information set from the received multimedia data, where the multimedia data identification information set is pre-configured, or is obtained from a distribution device. Or generated based on the multimedia data identification information included in the previously received recording instruction;
  • the multimedia data identification unit is specifically configured to identify multimedia data to be recorded from the filtered multimedia data according to the multimedia data identification information included in the recording instruction.
  • a system for implementing multimedia data recording comprising: a distribution device, which is specifically described in any one of the first to tenth possible implementation manners of the third aspect or the third aspect Distribute equipment;
  • the recording device is specifically a recording device as described in the fourth or second possible implementation of the fourth aspect or the fourth aspect.
  • the system further includes a mirror switch, where the recording device receives the multimedia data from the mirror switch.
  • the system further includes a control device, where the distribution device receives signaling or multimedia data from the control device Identify information.
  • the distribution device does not need to process and distribute all the multimedia data, and only needs to determine the multimedia data identification information corresponding to the multimedia data to be recorded and send it to the recording device, and the recording device identifies the multimedia data corresponding to the multimedia data identification information. And recording the multimedia data, the amount of data processed by the distribution device is small, and the efficiency of recording multimedia data is improved.
  • FIG. 1 is a schematic structural diagram of a system according to an embodiment of the present invention.
  • FIG. 2 is a schematic flow chart of a method according to Embodiment 1 of the present invention.
  • Figure 3-1 and Figure 3-2 show examples of SIP (Session Initiation Protocol) message structure
  • Figure 4-1 and Figure 4-2 show an example of the structure of an IP packet that encapsulates the RTP (Real-Time Transport Protocol) packet.
  • RTP Real-Time Transport Protocol
  • Figure 5 is a schematic view showing a preferred exemplary embodiment of Embodiment 1 of the present invention.
  • FIG. 6 is a schematic structural diagram of a device according to Embodiment 1 of the present invention.
  • FIG. 7 is a schematic structural diagram of another device according to Embodiment 2 of the present invention.
  • FIG. 8 is a schematic structural diagram of another device according to Embodiment 2 of the present invention.
  • FIG. 9 is a schematic structural diagram of a device according to Embodiment 3 of the present invention.
  • FIG. 10 is a schematic structural diagram of another device according to Embodiment 3 of the present invention.
  • 11 is a schematic structural diagram of another device according to Embodiment 3 of the present invention.
  • 12 is a schematic structural diagram of a system according to Embodiment 4 of the present invention.
  • FIG. 13 is a schematic structural diagram of a computer system according to an embodiment of the present invention. detailed description
  • the recording system includes a distribution device and a recording device.
  • the distribution device sends a recording instruction including multimedia data identification information to the recording device, and the recording device identifies the multimedia data corresponding to the multimedia data identification information. Recording the multimedia data.
  • the recording device can receive the multimedia data, and identify the multimedia data corresponding to the multimedia data identification information from the received multimedia data.
  • the distribution device can be deployed independently or in combination with other devices, such as one recording device, or integrated with a computer telephony (CTI) device, automatic call distribution (ACD, automat ic) Ca ll di s tr ibut ion ) at least one of a control device such as a device, a private branch exchange (PBX), a universal access platform (UAP, universa l acces s platform), and the like.
  • CTI computer telephony
  • ACD automatic call distribution
  • ACD automatic call distribution
  • UAP universal access platform
  • the distribution device generates a recording instruction, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify multimedia data that needs to be recorded;
  • the distribution device sends the recording instruction to a recording device
  • the recording device identifies multimedia data corresponding to the multimedia data identification information and records the multimedia data. Specifically, the recording device receives multimedia data, and identifies multimedia data corresponding to the multimedia data identification information from the received multimedia data. Preferably, the recording device receives the multimedia data from the mirror switch, and the mirror switch is configured to mirror the data packet of the multimedia data transmitted between the two communication parties and send the data packet to the recording device.
  • the recording instruction is used to instruct the recording device to record the multimedia data corresponding to the multimedia data identification information
  • the recording instruction may carry an operation command for instructing the recording device to perform the recording operation, or may not carry the operation. command.
  • the recording device determines that the received message carrying the multimedia data identification information is from the distribution device, and the message may be the recording instruction by default.
  • the distribution device does not need to perform processing and distribution of the multimedia data, and the distribution device only needs to determine the multimedia data identification information corresponding to the multimedia data that needs to be recorded and send it to the recording device, and the recording device identifies the multimedia data identification information correspondingly.
  • the multimedia data is recorded and the multimedia data is recorded, and the amount of data processed by the distribution device is small, thereby improving the efficiency of recording the multimedia data.
  • the distribution device consumes less resources, so it can be combined with other devices, thereby reducing server devices and networked networking.
  • the multimedia data identification information included in the recording instruction is used to identify multimedia data that needs to be recorded.
  • the multimedia data may specifically be one or more of audio data, video data, screen shared data, image data, text data, and the like.
  • the multimedia data is multimedia data transmitted between two communicating parties, and the two communication parties are respectively referred to as a first communication device and a second communication device respectively.
  • the communication parties may be the point-to-point communication. Both parties, such as a seat device and a client terminal, a UC terminal and another UC terminal, a UC terminal, and a non-UC terminal; in the conference scenario, the communication parties can be a conference terminal and a conference server, and the conference terminal is transmitted to the conference server.
  • the multimedia data includes an audio signal or a video signal of the conference terminal, and the number of multimedia transmitted by the conference server to the conference terminal It includes audio mix signals for conferences or video signals from other conference terminals.
  • the multimedia data transmitted between the two communication parties may include multimedia data sent by the first communication device to the second communication device (hereinafter referred to as multimedia data one) and multimedia data sent by the second communication device to the first communication device (subsequent The cartridge is called multimedia data 2).
  • the multimedia data identification information may specifically include information for identifying the multimedia data 1 and information for identifying the multimedia data 2.
  • the information for identifying the multimedia data 1 and the information for identifying the multimedia data 2 may be It is the same or it can be different.
  • the multimedia data identification information may specifically include an IP address, a port number, or an IP address and a port number corresponding to the multimedia data.
  • the IP address corresponding to the multimedia data is a source IP address, a destination IP address, or a source IP address and a destination IP address of the multimedia data
  • the multimedia data includes a source corresponding to the multimedia data 1 and the multimedia data 2
  • the IP address and the destination IP address, the multimedia data identification information may specifically include a corresponding IP address of the multimedia data and an IP address corresponding to the multimedia data 2.
  • a source IP address of the multimedia data 1 and a source IP address of the multimedia data 2 For example, the destination IP address of the multimedia data 1 and the destination IP address of the multimedia data 2.
  • the port number corresponding to the multimedia data is a source port number, a destination port number, or a source port number and a destination port number of the multimedia data, and a source port number and a destination corresponding to the multimedia data 1 and the multimedia data 2
  • the port number, the multimedia data identification information may specifically include a corresponding port number of the multimedia data and a port number corresponding to the multimedia data 2.
  • a source port number of the multimedia data 1 and a source port number of the multimedia data 2 and, for example, multimedia The destination port number of data one and the destination port number of multimedia data 2.
  • the multimedia data identification information may include only one IP address, and the IP address may be used as the multimedia data.
  • the source IP address may be the destination IP address of the multimedia data 2.
  • the multimedia data identification information may include only one port number.
  • the port number can be used as both the source port number of the multimedia data 1 and the destination port of the multimedia data 2.
  • the recording instruction may further carry information indicating whether the IP address or port number is a source IP address or a source port number or a destination IP address or a destination port number.
  • the recording instruction may carry identification information of one or more multimedia data, wherein an example of identification information of the multimedia data is as follows:
  • Multimedia2 des (destination), IP address 2, port number 2
  • Multimedia2 sour (source), IP address 1, port number 1
  • Multimedia2 sour (source), IP address 3, port number 3; des (destination), IP address 4, port number 4
  • the multimedia data identification information is exemplified by an IP address and a port number.
  • the IP address and port number in the above example may also be replaced with an IP address or a port number.
  • the multimedia data includes audio and video.
  • the multimedia data identification information of the audio and the multimedia data identification information of the video may be the same or different. If different, and the recording device is required to simultaneously record audio and video, the multimedia data identification information includes The identification information of the audio (such as the destination IP address and destination port number of the audio) and the identification information of the video (such as the destination IP address and destination port number of the video).
  • the multimedia data identification information may further include: a call identifier corresponding to the multimedia data to be recorded, where the call identifier corresponding to the multimedia data may be included in signaling used to establish a channel for transmitting the multimedia data.
  • Call identity The multimedia data includes multimedia data 1 and the call identifier corresponding to the multimedia data 2 is the same.
  • the recording instruction may further include a data type of the multimedia data to be recorded, such as one or more of an audio data type, a video data type, a screen shared data type, an image data type, a text data type, and the like.
  • a data type of the multimedia data to be recorded such as one or more of an audio data type, a video data type, a screen shared data type, an image data type, a text data type, and the like.
  • the recording device may be specified to record only the audio data transmitted during the communication without recording the video data.
  • Three exemplary embodiments of Embodiment 1 of the present invention are respectively described below.
  • Example Embodiment A The distribution device generates a recording instruction based on the received signaling.
  • the distribution device receives signaling and generates a recording instruction according to the signaling, the signaling being signaling for establishing a channel for transmitting the multimedia data.
  • the signaling may be specifically received from a mirror switch or received from a control device (such as CTI).
  • the signaling includes the multimedia data identification information
  • the distribution device may obtain the multimedia data identification information according to the signaling, and generate a recording instruction including the multimedia data identification information;
  • the call request signaling is used as a recording instruction.
  • the signaling may be directly used as a recording instruction, and part or all of the information other than the multimedia data identification information in the signaling may be deleted, and the signaling is used as the signaling. Record the command.
  • the distribution device may further include: detecting the signaling from the data before generating the recording instruction according to the signaling.
  • the signaling may specifically be SIP signaling, H.323 signaling, H.248 signaling, etc.
  • SIP signaling H.323 signaling
  • H.248 signaling H.248 signaling
  • Example Embodiment 1 Obtain a call identifier corresponding to the multimedia data from the signaling, and use the call identifier as multimedia data identification information in a recording instruction.
  • the call identifier is obtained from the call identity header field of the signaling, and if the signaling is SIP signaling, specifically, the Ca l-ID, Ca is obtained from the Ca n-ID header field of the signaling. l l-ID is the call ID.
  • the call identifier may be obtained from any type of signaling, or may be obtained only from the signaling of the set type, such as call request signaling INVITE, success response signaling 200 0K, successful response acknowledgement signaling ACK, etc. .
  • the call identity can be obtained from the Ca n-ID header field of the INVITE signaling.
  • Example Embodiment 2 Obtain an IP address or port number corresponding to the multimedia data from the signaling, and use the IP address or port number as the multimedia data identification information.
  • the method may include: acquiring, by using the at least one signaling sent by the first communications device in the signaling to the second communications device, the destination IP address, the destination port number, or the destination IP address, and the destination port of the multimedia data 2. And obtaining, by the at least one signaling sent by the second communications device in the signaling to the first communications device, a destination IP address, a destination port number, or a destination IP address, and a destination port of the multimedia data 1 number.
  • the address is obtained from the media name and transport address field of the SDP information.
  • the source IP address of the multimedia data 1 is the same as the destination IP address of the multimedia data 2, or the source port number of the multimedia data 1 is the same as the destination port number of the multimedia data 2, only the first Acquiring at least one signaling sent by the communication device to the second communication device The destination IP address or destination port number of the multimedia data 2.
  • the first communication device and the second communication device are a calling device and a called device, respectively.
  • the call request signaling sent by the calling device to the called device may be parsed.
  • FIG. 3-1 it is an example of INVITE signaling. 1086 92. 167. 1. 248 (subsequent cylinder called 1086) calls 8000 92. 162. 1. 29 (subsequent cylinder called 8000), sends SIP INVITE signaling to 8000, from which 1086 can be obtained for receiving The parameters related to the multimedia data transmitted by 8000, such as the destination IP address of the multimedia data (192.167. 1.248) and the destination port number (10574) of the multimedia data.
  • the parameters related to the multimedia data transmitted by 8000 such as the destination IP address of the multimedia data (192.167. 1.248) and the destination port number (10574) of the multimedia data.
  • FIG 3-2 it is an example of a SIP 200 OK message body. It is the S IP 200 OK signaling returned to the 8000 after the user corresponding to 1086 picks up the phone. From the 200 0K signaling, 8000 can be obtained for receiving.
  • the parameters related to the multimedia data transmitted by 1086 such as the destination IP address of the multimedia data (192.162. 1.29) and the destination port number of the multimedia data (11798).
  • the call identifier can be obtained from a certain type of signaling (such as INVITE signaling), and the call identifier is used to retrieve the received SIP signaling to obtain other SIP signaling including the call identifier, and then have the same from the above.
  • the signaling of the call identity determines signaling including SDP information, and obtains an IP address or port number from the SDP information of the determined signaling.
  • the method before the generating the recording instruction according to the signaling, the method further includes: determining whether the signaling meets a preset first recording policy, and if yes, generating the recording instruction according to the signaling, the first recording
  • the policy is used to determine the signaling corresponding to the multimedia data that needs to be recorded.
  • Determining whether the signaling meets a preset first recording policy specifically, determining whether the signaling includes a calling number or a called number that matches a preset recording number, where the recording number is specifically The number of the communication device corresponding to the multimedia data that needs to be recorded (such as the phone number) a code number), the preset recording number may be one or more, and the set of the one or more recorded numbers is subsequently referred to as a recording number set; or, determining whether the signaling is included with a preset
  • the IP address matching the IP address may specifically determine whether the from header value of the signaling, or the to header field value, or the IP address of the connection information field of the SDP information matches the preset IP address, where the advance
  • the set IP address specifically includes the IP address of the multimedia data to be recorded. It should be noted that, since the signaling including the same call identifier includes the same calling number and called number, it is determined whether the signaling includes a calling number or a matching number corresponding to a preset recording number.
  • the calling number may be: determining whether the signaling includes the acquired call identifier, where the obtained call identifier refers to signaling from a calling number or a called number that matches a preset recording number. The resolved call ID.
  • the recording number set is preferably generated according to the IPCC agent number. Specifically, it may be generated according to the recording work number set and the correspondence between the agent number and the agent number, and the recorded work number set represents Only the multimedia data related to the communication of the agent representative corresponding to the agent number in the recording work number set is recorded.
  • the agent can be registered to the control device such as CTI, ACD, PBX, MP, etc., and the set of the recording number can be a control device such as CTI, ACD, PBX, UAP, etc., and only the CTI is taken as an example.
  • the control device such as CTI, ACD, PBX, MP, etc.
  • the set of the recording number can be a control device such as CTI, ACD, PBX, UAP, etc.
  • the CTI When the agent representative signs in to the CTI, the CTI records the correspondence between the agent number and the number of the agent representative. Accordingly, the above-mentioned example of the recording number collection and the correspondence between the agent number and the agent number generates the latest recording number set.
  • the implementation manner is as follows: For example, the CTI generates a recording number set by the recording work number set and the correspondence table between the agent number and the agent number, and sends the recorded number set to the distribution device, if the recording work number set changes (if there is new) The registration of the agent number to be recorded, the new agent number is added to the recording number set) or the correspondence between the agent number and the agent number changes (for example, an agent represents a CTI, and an agent represents a checkout).
  • the recording number set is updated correspondingly, and the updated recording number set is sent to the distribution device; for example, the CTI sends the recording work number set and the correspondence table between the agent number and the agent number to the distribution device, and The distribution device generates a recording number set, if the record number collection or the agent number and the agent number correspond to each other. Changes, Correspondingly, the latest recording work number set or the latest correspondence relationship table is sent to the distribution device and the recording device set is updated by the distribution device, and only the recording number or correspondence of the updated portion may be sent to the distribution device and distributed. The device updates the collection of recorded numbers.
  • the set of recording numbers may also be pre-configured on the distribution device.
  • the distribution device may further generate the recording instruction according to the recording indication information, and may include: recording the recording parameter, such as the multimedia data identification information, the multimedia data type, and the like, and generating the recording parameter after the recording indication information of the multimedia data is acquired.
  • the method for obtaining the recording indication information may include obtaining recording indication information from a signaling (specifically, SIP INFO signaling) having the same call identifier as the signaling. After the recording indication information is obtained, the recorded recording parameter corresponding to the recording indication information is determined, and a recording instruction including the recording parameter (such as multimedia data identification information) is generated, where the recording indication information is determined.
  • the manner of the corresponding recorded recording parameter may include: determining, according to the parameter included in the SIP INFO, for example, the multimedia data identification information included in the recorded recording parameter is a Cal l-ID, and the data may be in the SIP INFO.
  • the included Can-ID matches the recording parameters of the record.
  • the recorded multimedia data identification information included in the recorded recording parameter is not Ca 11 - 1 D, but the relationship between the recording parameter and the Ca l l-ID is recorded at the same time.
  • the recorded recording parameters can be matched according to the Cal l-ID included in the SIP INFO and the recorded relationship between the recorded recording parameters and the Can-ID.
  • the distribution device may further acquire a recording parameter of the multimedia data corresponding to the call after acquiring the recording indication information, and generate the recording instruction including the recording parameter.
  • the recording instruction is generated according to the recording instruction information, and can be recorded only when the user instructs to record the multimedia data of the current communication, which fully reflects the user's willingness to record, and is particularly suitable for the UC scene.
  • the distribution device sends the recording instruction after detecting signaling indicating that the communication corresponding to the recording instruction is successfully established (such as SIP 200 0K, SIP ACK), and the implementation manner can avoid recording in communication establishment.
  • the previously transmitted multimedia data (such as multimedia ring back tone data) can ensure that the recorded multimedia data is multimedia data transmitted between the two communicating parties. 120A: The distribution device sends the recording instruction to the recording device;
  • the recording device that needs to record the multimedia data corresponding to the multimedia data identification information may be determined first, and then the recording instruction is sent to the determined recording device.
  • the method for determining the recording device may be: determining the recording device according to a second recording policy set in advance.
  • the second recording policy may include determining a policy of the recording device based on the load balancing, for example, distributing the multimedia data of the 3000 communication to the 12 recording devices for recording; for example, for the scenario where the hardware performance difference exists between the recording devices, For example, some new devices with higher performance can support 500 channels. Some are old servers with lower performance and can support 200 channels. You can perform load balancing according to the capability specifications of each device.
  • the second recording policy may include determining a policy of the recording device based on characteristics of the multimedia data identification information, for example, as far as possible, a logical position of the communication device corresponding to the multimedia data to be recorded allocated to the same recording device on the network deployment
  • the IP address corresponding to the multimedia data to be recorded allocated to the same recording device is as continuous as possible, or the port number corresponding to the multimedia data to be recorded allocated to the same recording device is as For example, if there are 2400 users, the IP addresses corresponding to the multimedia data transmitted by the communication devices of these users are distributed in XX 1. 10-x. X. 11. 250, and the IP address range xx 1. 10 -xx 2. 20 The corresponding 250 channels of multimedia data are assigned to the same recording device for recording.
  • the second recording policy may further include determining a policy of the recording device according to the association relationship between the set recording device and the recording number set.
  • the recording device 1 records the multimedia data corresponding to the number included in the recording number set 1.
  • the second recording policy may include one or more of a plurality of recording policies, such as the three recording strategies described above.
  • the recording device determines whether the multimedia data corresponding to the multimedia data identification information included in the recording instruction is The multimedia data recorded by the recording device is required, and preferably, before the sending the recording instruction, the recording device may further include Send a multimedia data identification information set that needs to be recorded.
  • the distribution device may be the recording instruction, and after obtaining the user indication, send the recording instruction to the recording device, and the method for obtaining the user indication is as described in step 110A.
  • the method of obtaining the recording instruction after the user is instructed to send the recording instruction to the recording device can be recorded only when the user instructs to record the multimedia data of the current communication, which can fully reflect the user's recording intention, and is particularly suitable for UC scene.
  • the recording device identifies the multimedia data corresponding to the multimedia data identification information included in the recording instruction after receiving the recording instruction, and records the multimedia data.
  • the recording device may receive multimedia data, and identify multimedia data corresponding to the multimedia data identification information from the received multimedia data.
  • the recording device receives the multimedia data from a mirror switch. It should be noted that the multimedia data received by the recording device is encapsulated in the received data packet.
  • the multimedia data identification information specifically includes an IP address, and the recording device determines whether the destination IP address or the source IP address in the received data packet is an IP address included in the recording instruction, and if the determination result is yes, The data included in the data packet is determined to be multimedia data to be recorded; or the multimedia data identification information specifically includes a port number, and the recording device determines whether the destination port number or the source port number in the received data packet is Determining, by the recording instruction, a port number, if the determination result is yes, determining data included in the data packet as multimedia data to be recorded; or, the multimedia data identification information includes an IP address and a port number, and the recording device Determining whether the destination IP address and the destination port number in the received data packet are the IP address and port number included in the recording instruction, and if the determination result is yes, determining the data included in the data packet as the multimedia to be recorded Data; or The multimedia data identification information specifically includes an IP address and a port number, and the recording device determines whether the source IP address and the source port number in
  • the data packet is an IP packet encapsulating an RTP packet
  • the multimedia data corresponding to the multimedia data identification information is identified from the received multimedia data.
  • Figure 4-1 shows the IP packet of the encapsulated RTP packet sent from 10086 to 8000
  • Figure 4-2 shows the IP packet of the encapsulated RTP packet sent by 8000 to 10086. It should be noted that only the source IP address, destination IP address, source port number, and destination port number of the IP packet are shown in Figures 4-1 and 4-2, and other fields of the IP packet are omitted.
  • the IP packets shown in FIG. 4-1 and FIG. 4-2 are taken as an example for example.
  • the multimedia data identification information is exemplified by an IP address and a port number, and an IP address and a port in the following example.
  • the number can also be replaced with an IP address or port number.
  • the multimedia data identification information in the recording command includes a destination IP address and a destination port number of the multimedia data one, and a destination IP address and a destination port number of the multimedia data 2, as follows:
  • Mul t imedia2 des (purpose), 192. 167. 1. 248 , 10574
  • the IP packet shown in FIG. 4-1 and the IP packet shown in FIG. 4-2 can be determined.
  • the multimedia data in the IP packet is the multimedia data to be recorded, and the IP packet shown in FIG. 4-1 can be determined as the data packet corresponding to the multimedia data, and the IP packet shown in FIG. 4-2 is the corresponding data of the multimedia data. data pack.
  • the recording instruction may not carry information indicating that the IP address and the port number are the source IP address and the source port number or the destination IP address and the destination port number (such as des in the example). 0
  • the recording device can directly utilize the IP address and port carried in the recording instruction. The number matches the source IP address and the source port number in the IP packet or matches the destination IP address and the destination port number in the IP packet. If it matches, the multimedia data in the IP packet is determined as the multimedia data to be recorded.
  • the multimedia data identification information in the recording instruction includes a destination IP address and a destination port number of the multimedia data 1, and a source IP address and a source port number of the multimedia data 2, as follows:
  • the multimedia data in the IP packet shown in FIG. 4-1 can be determined to be recorded.
  • Multimedia data and can determine that the IP packet shown in FIG. 4-1 is a data packet corresponding to the multimedia data; by comparing the source IP address and the source port number included in the multimedia data identification information with the source IP address in the IP packet
  • the source port number can determine that the multimedia data in the IP packet shown in Figure 4-2 is the multimedia data to be recorded, and can determine that the IP packet shown in Figure 4-2 is the data packet corresponding to the multimedia data 2.
  • the multimedia data identification information in the recording instruction includes an IP address and a port number of the multimedia data, and the IP address and the port number serve as both the destination IP address and the destination port number of the multimedia data 1 and the source IP address and the source port number of the multimedia data 2.
  • the IP address and port number included in the multimedia data identification information are compared with the destination IP address and the destination port number in the IP packet, and the destination IP address and the destination port number in the IP packet are compared, and the IP packet shown in Figure 4-1 can be determined.
  • the multimedia data is multimedia data that needs to be recorded, and the IP packet shown in FIG. 4-1 can be determined as a data packet corresponding to the multimedia data; the IP address and port number included in the multimedia data identification information are used as the source IP address and the source port.
  • the number is compared with the source IP address and the source port number in the IP packet, and the multimedia data in the IP packet shown in FIG. 4_2 can be determined as the number of multimedia records to be recorded. According to this, it can be determined that the IP packet shown in FIG. 4-2 is a data packet corresponding to the multimedia data 2.
  • the multimedia data identification information in the recording instruction includes a source IP address and a source port number of the multimedia data one, a destination IP address and a destination port number of the multimedia data one, and a source IP address and a source port number of the multimedia data 2 and the multimedia data.
  • Mul t imedia2 sour (source), 192. 162. 1. 29, 11798; des (purpose), 192. 167. 1. 248 , 10574
  • the multimedia data in the IP packet shown in Figure 4-1 can be determined as the multimedia data to be recorded, and the IP packet shown in Figure 4-1 can be determined as a data packet corresponding to the multimedia data;
  • the source IP address and source port number, destination IP address and destination port number of the Mul t imedia2 included in the message, and the source IP address and source port number, destination IP address, and destination port number in the IP packet can be determined as shown in Figure 4-2.
  • the multimedia data in the IP packet shown is multimedia data to be recorded, and the IP packet shown in FIG. 4-2 can be determined as the data packet corresponding to the multimedia data 2.
  • the call identifier field may be extended in the data packet to carry the call identifier corresponding to the data packet (such as Can-ID), such as extending the Cal l-ID field in the RTP header field.
  • the multimedia data identification information is a call identifier (such as a Can-ID)
  • identifying the multimedia data corresponding to the multimedia data identification information may further include: determining whether the received data packet includes the call identifier, If included, the data contained in the data packet is determined to be multimedia data that needs to be recorded.
  • the data packet corresponding to the multimedia data 1 and the multimedia data 2 (such as the source IP address in the data packet) may be combined to determine the data packet corresponding to the multimedia data and the data packet corresponding to the multimedia data 2.
  • the recording device may also receive data including signaling and multimedia data. If stated
  • the multimedia data identification information included in the recording instruction is a call identifier.
  • the recording device may obtain, according to the call identifier, signaling that includes the call identifier (eg, matching the call from the received signaling) The signaling of the identifier, obtaining an IP address from the obtained signaling, and determining whether the destination IP address or the source IP address in the received data packet is the obtained IP address, and if the judgment result is yes, The data included in the data packet is determined to be multimedia data to be recorded; or, the port number is obtained from the obtained signaling, and it is determined whether the destination port number or the source port number in the received data packet is the obtained If the judgment result is yes, the data included in the data packet is determined as the multimedia data to be recorded; or the IP address and the port number are obtained from the obtained signaling, and the received data is determined.
  • the data packet is included.
  • the data included is determined to be multimedia data to be recorded; or, the IP address and the port number are obtained from the obtained signaling, and it is determined whether the source IP address and the source port number in the received data packet are the obtained IP address.
  • the address and the port number if the judgment result is yes, the data included in the data packet is determined as the multimedia data to be recorded. It should be noted that the method for obtaining an IP address or a port number from the matched signaling is as described in step 11 OA.
  • the recording device includes the audio included in the multimedia data and the audio included in the multimedia data 2 Record and store after mixing.
  • the recording device may further determine the multimedia data to be recorded according to the type of the multimedia data carried in the data packet.
  • the recording device may also filter out data packets that may be recorded from the received data packets, and then identify, from the filtered data packets, data packets corresponding to the multimedia data identification information included in the recording instruction,
  • the multimedia data identification information set is pre-configured, or acquired from the distribution device, or generated based on the multimedia data identification information included in the previously received recording instruction.
  • the recording device receives data including signaling and multimedia data, specifically The recording device detects the data packet from the received data, and filters out the data packet corresponding to the multimedia data identification information set from the detected data packet, and identifies the recording instruction from the filtered data packet.
  • the multimedia data identification information corresponds to the data packet.
  • the filtering operation may be specifically performed according to the locally stored multimedia data identification information set, where the multimedia data identification information set may be an IP address set (such as an IP address range), or a port number set (such as a port number range), Or an IP address set and a port number set, where the IP address range or port number range may be a completely continuous range or a phase continuous range, and an IP address range is taken as an example.
  • a completely continuous IP address range example is XX 1 10-x. X . 2. 20,
  • Example of a continuous IP address range for the P segment is XX 1. 10-x. X. 1. 120 and xx 1. 120-xx 2. 20.
  • the multimedia data identification information set may be received from the distribution device, or may be generated according to the multimedia data identification information included in the recording instruction sent by the distribution device, for example, the received recording instruction includes the required recording
  • the multimedia data identification information recorded by the device is recorded to form a multimedia data identification information set. Since the multimedia data identification information included in the multimedia data identification information set is not completely discrete, but is completely continuous or continuous in stages, that is, the multimedia data identification information is logically related, the multimedia data identification information set may be Expressed in a continuous range of logical expressions (such as port number 1 QQQ () _1 () () 3 (), IP address XX 10. l Q_x. X. 11. 70, etc., for quick comparison screening may need Recorded media.
  • the screening operation may specifically be based on other screening conditions, such as a packet type (such as recording only audio data).
  • the recording device receives data including signaling and multimedia data, that is, the received data packet includes a data packet that encapsulates signaling and a data packet that encapsulates multimedia data
  • the recording device receives the received data.
  • the method may further include: detecting the multimedia data from the data, that is, detecting the data package encapsulating the multimedia data from the received data packet.
  • the recording device may first buffer the received data packet, and filter out the data packet that may be recorded from the cached data packet.
  • the specific example implementation manner is as follows: First, the received data packet is cached (for example, cached in real-time first-in first-out mode), and then the real-time comparison filtering operation is performed, only If the data packet does not conform to the logical expression of the multimedia data identification information set, it is discarded in real time, and if it is met, the data packet is filtered out.
  • the recording device receives data including signaling and multimedia data, that is, the received data packet includes a data packet that encapsulates signaling and a data packet that encapsulates the multimedia data
  • the receiving may be cached in real time.
  • the data packet to be detected the data packet encapsulating the multimedia data is detected from the cached data packet, and the data packet corresponding to the multimedia data identification information set is filtered out from the detected data packet of the encapsulated multimedia data.
  • the received multimedia data is cached in real time and compared in real time according to a logical expression to filter out data packets containing multimedia data that may need to be recorded for subsequent identification of data containing the multimedia data to be recorded from the filtered data packets.
  • the package is recorded to cope with large real-time network traffic, further enhancing the efficiency of the recording device.
  • each recording device needs to determine the recording.
  • the multimedia data corresponding to the multimedia data identification information included in the instruction is multimedia data that needs to be recorded by the recording device, and may be determined according to the multimedia data identification information set, that is, if the multimedia data identification information included in the recording instruction belongs to the multimedia
  • the data identification information set determines that the multimedia data corresponding to the multimedia data identification information is multimedia data that needs to be recorded by the recording device.
  • the distribution device and the recording device receive the same data, and the data includes signaling and multimedia data, and specifically may be mirror data received from the mirror switch.
  • the data includes signaling and multimedia data, and specifically may be mirror data received from the mirror switch.
  • FIG. 5 it is a preferred example embodiment of the exemplary embodiment A.
  • the mirroring switch sends the aggregated mirrored data (3000-way mirrored data as shown in FIG. 5) to the distribution device and each recording device, and the mirrored data includes signaling and multimedia data.
  • the distribution device After receiving the mirrored data, the distribution device generates a recording instruction including the multimedia data identification information according to the signaling included in the mirrored data, and indicates that the multimedia data identification signal needs to be recorded.
  • the recording device of the multimedia data corresponding to the content records the multimedia data.
  • the recording device After receiving the mirror data, the recording device identifies the multimedia data to be recorded and records the multimedia data included in the received mirror data according to the multimedia data identification information included in the received recording instruction, and the recorded file may be stored in the recording device. It can also be stored on a storage device that communicates with the recording device.
  • the communication-related data of the large-capacity site can be aggregated and mirrored through multiple ports, and the communication multimedia data mirrored by each port is recorded separately.
  • the distribution device does not need to perform processing and distribution of multimedia data, and the distribution device only needs to process the received signaling and determine the multimedia data identification information corresponding to the multimedia data that needs to be recorded according to the signaling. And sending to the recording device, the multimedia data corresponding to the multimedia data identification information is recognized by the recording device, and the multimedia data is recorded.
  • the amount of data processed by the distribution device is small, and the consumed resources are relatively small, so generally no performance bottleneck is caused. This improves the efficiency of recording multimedia data.
  • Example Embodiment B The distribution device generates a recording instruction based on the acquired multimedia data identification information.
  • the distribution device receives the multimedia data identification information from the control device, and generates a recording instruction including the multimedia data identification information.
  • the control device acquires the multimedia data identification information from the received signaling and sends the acquired multimedia data identification information to the distribution device, where the distribution device generates a recording instruction including the multimedia data identification information;
  • the calling number or the called number corresponding to the multimedia data identification information may be obtained from the signaling and sent to the distribution device, and the distribution device determines whether the calling number or the called number matches the preset recording number, if Matching to generate a package
  • the recording instruction of the multimedia data identification information is included.
  • 130B Similar to 130A, no longer praise.
  • control device parses the signaling to obtain the multimedia data identification information and sends the same to the distribution device for generating a recording instruction, and the distribution device does not need to receive and parse the signaling, thereby further reducing the processing load of the distribution device.
  • the efficiency of recording multimedia data is further improved.
  • the exemplary embodiment B is mainly directed to the case where the distribution device and the control device are combined.
  • the recording instruction may further include related description information of the communication corresponding to the multimedia data identification information, including but not limited to: the number of the communication parties, the number of the agent, the identity information of the client, and the agent and The data type interaction information, the recording value information, the evaluation information, and the like in the process of the customer communication are used for recording the multimedia data of the recording device and recording the description information for subsequent use.
  • the description information may be specifically that the distribution device parses out from the signaling; in the example implementation manner B, the description information may specifically be that the control device receives from the signaling. Parsed out and sent to the distribution device.
  • Example Embodiment C The distribution device generates a recording instruction according to a third recording policy set in advance.
  • H OC The distribution device generates the recording instruction according to a preset third recording policy, and the third recording strategy is used to determine multimedia data identification information of multimedia data that needs to be recorded by each recording device.
  • the user identification information corresponding to each recording device is preset, and the correspondence between the user identification information and the multimedia data identification information (such as an IP address, or a port number, or an IP address and a port number) is preset.
  • the user identification information may specifically be a phone number (such as a UC user's phone number, a seat phone number), an agent number, and the like.
  • the multimedia data identification information corresponding to each recording device is set in advance, and the distribution device respectively acquires the multimedia data identification information corresponding to each preset recording device, and generates a recording including the multimedia data identification information. instruction.
  • the generating the recording instruction including the multimedia data identification information specifically, generating a recording instruction for each recording device, respectively, and respectively acquiring the acquired multimedia data identification information corresponding to each recording device to be generated for the recording device
  • the recording instruction may be configured to generate the same recording instruction for all recording devices that communicate with the distribution device, and the obtained multimedia data identification information corresponding to each recording device is placed in the recording instruction, and at the same time
  • the recording instruction carries an association relationship between the recording device and the multimedia data identification information corresponding to the recording device.
  • the distribution device sends the recording instruction to the recording device
  • the recording instructions generated for the respective recording devices are separately transmitted to the device; if it is in step 110C for communication with the distribution device When all recording devices generate the same recording command, the recording command is sent to all recording devices.
  • the recording device identifies the multimedia data corresponding to the multimedia data identification information included in the recording instruction from the received multimedia data after receiving the recording instruction, and records the identified multimedia data.
  • the recording instruction includes the association relationship between the recording device and the multimedia data identification information corresponding to the recording device, first determining the multimedia data identification information corresponding to the recording device according to the association relationship, and then identifying the multimedia data from the received multimedia data.
  • the determined multimedia data identifies multimedia data corresponding to the information and records the identified multimedia data.
  • the distribution device sends the identification information of the multimedia data currently required by each recording device to each recording device according to the second recording policy without parsing the signaling. Ready. With this embodiment, the processing efficiency of the distribution device is high and the implementation cost is low. It should be noted that, in Embodiment 1 of the present invention, the distribution device may further send recording additional information to the recording device, where the recording additional information may include information for indicating a recording manner, for example, for video multimedia data.
  • the recording can be performed by hierarchically recording the video according to the resolution, for example, recording the video below the standard definition, recording the high-definition video in segments (only recording 64 frames per 256 multimedia data frames, etc.).
  • the recording additional information may be carried in a recording instruction or may be transmitted through other instructions different from the recording instruction.
  • Embodiment 2 of the present invention proposes a distribution device 100 for realizing multimedia data recording.
  • the distribution device 100 for implementing multimedia data recording may include: an instruction generating unit 1002, configured to generate a recording instruction, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify a need Recorded multimedia data;
  • the command sending unit 1003 is configured to send the recording instruction to the recording device, so that the recording device identifies the multimedia data corresponding to the multimedia data identification information and records the multimedia data.
  • the distribution device 100 may further include a data receiving unit 1001A, the data receiving unit is configured to receive data, the data includes signaling, and the signaling is used to establish and transmit multimedia data.
  • the data may be received by the first network card (which may include one or more network cards).
  • the command generating unit is specifically configured to generate the recording instruction according to the signaling.
  • the instruction generating unit is further configured to determine whether the signaling meets a first recording policy, where the first recording policy is used to determine signaling corresponding to multimedia data to be recorded, and if yes, according to the Signaling generates the recording instruction. For example, determining whether the signaling includes a calling number or a called number that matches a preset recording number, if yes, according to the signaling
  • the recording instruction is generated, where the recording number is specifically a number (such as a phone number) of the communication device corresponding to the multimedia data to be recorded; and, for example, determining whether the signaling includes an IP address matching the preset IP address.
  • the preset IP address specifically includes a source IP address or a destination IP address of the multimedia data to be recorded, and if yes, the recording instruction is generated according to the signaling.
  • the signaling includes session description protocol SDP information
  • the call identifier is obtained from the call identity of the signaling, and the recording instruction including the call identifier is generated.
  • the device may further include a signaling detection unit for detecting signaling from the data.
  • the distribution device may further include a recording unit 1004, where the instruction sending unit is further configured to send a recording instruction to the recording unit to indicate the recording unit
  • the multimedia data corresponding to the multimedia data identification information is recorded; the recording unit records the multimedia data corresponding to the multimedia data identification information, and specifically, after receiving the recording instruction, the recording unit identifies the multimedia data from the received multimedia data.
  • the multimedia data corresponding to the multimedia data identification information included in the recording instruction is recorded and recorded.
  • the recording unit receives the multimedia data through a second network card (which may include one or more network cards) or receives data including signaling and the multimedia data through the second network card and detects the data from the data. Multimedia data.
  • the first network card and the second network card may be the same network card, preferably, or different. Network card.
  • the network link that implements the signaling receiving and detecting function and the network link that implements the recording operation are in physical The network is separated, so that the signaling receiving and detecting process after the setup is independent of the recording process of the original recording device on the network link, which is beneficial to ensure the performance of the higher recorded multimedia data.
  • the command generating unit is configured to generate the recording instruction according to a preset third recording policy, where the third recording policy is used to determine multimedia data identification information that requires multimedia data recorded by each recording device.
  • the command generating unit may be configured to obtain user identification information corresponding to each recording device set in advance, and then acquire preset multimedia data identification information corresponding to the user identification information, and generate the multimedia
  • the recording instruction of the data identification information, the user identification information may specifically be a phone number (such as a UC user's phone number, a seat phone number), an agent number, etc., and the multimedia data identification information may be an IP address, or a port number.
  • the instruction generating unit may be further configured to separately acquire the multimedia data identification information corresponding to each recording device set in advance, and generate a recording instruction including the multimedia data identification information.
  • the generating the recording instruction including the multimedia data identification information specifically, generating a recording instruction for each recording device, respectively, and respectively acquiring the acquired multimedia data identification information corresponding to each recording device to be generated for the recording device
  • the recording instruction may be configured to generate the same recording instruction for all recording devices that communicate with the distribution device, and the obtained multimedia data identification information corresponding to each recording device is placed in the recording instruction, and at the same time
  • the recording instruction carries an association relationship between the recording device and the multimedia data identification information corresponding to the recording device.
  • the distribution device may further include a multimedia data identification information receiving unit 1001B, configured to receive multimedia data identification information, where the control device may receive the multimedia data acquired by the control device from the received signaling.
  • the information generating unit is specifically configured to generate a recording instruction including the multimedia data identification information.
  • the multimedia data identification information receiving unit is further configured to acquire a calling number corresponding to the multimedia data identification information.
  • the command generating unit is further configured to: determine whether the calling number or the called number matches the preset recording number, and generate the multimedia data identification information when the determination result is yes. Record the command.
  • the device further includes a recording device determining unit, configured to determine, according to a preset second recording policy, a recording device for recording multimedia data corresponding to the multimedia data identification information; Sending the recording instruction to the determined recording device; or the instruction sending unit is specifically configured to send the recording instruction to all recording devices that communicate with the distribution device, so that each recording device determines the recording Whether the multimedia data corresponding to the multimedia data identification information included in the instruction is multimedia data indicating the recording of the recording device, and recording the multimedia data when the determination is yes.
  • a recording device determining unit configured to determine, according to a preset second recording policy, a recording device for recording multimedia data corresponding to the multimedia data identification information
  • Sending the recording instruction to the determined recording device or the instruction sending unit is specifically configured to send the recording instruction to all recording devices that communicate with the distribution device, so that each recording device determines the recording Whether the multimedia data corresponding to the multimedia data identification information included in the instruction is multimedia data indicating the recording of the recording device, and recording the multimedia data when the determination is yes.
  • some or all of the functions of the distribution device may be implemented by using a dedicated hardware circuit (such as a hardware circuit such as a field programmable gate array (FPGA)).
  • the hardware circuit may be used to implement the The functionality of one or more units included in the distribution device is described to further enhance the performance of the distribution device.
  • Embodiment 1 of the present invention proposes a recording apparatus 200 for realizing multimedia data recording.
  • the recording device 200 for implementing multimedia data recording includes:
  • the instruction receiving unit 2001 is configured to receive a recording instruction from the distribution device, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify multimedia data that needs to be recorded;
  • a multimedia data identification unit 2005 configured to identify, according to the multimedia data identification information, multimedia data that needs to be recorded;
  • the recording unit 2006 is configured to record the multimedia data.
  • the recording device may further include a data receiving unit 2002.
  • Receiving data the data includes multimedia data, and preferably, specifically for receiving the data from a mirror switch.
  • the multimedia data identification unit is specifically configured to identify multimedia data corresponding to the multimedia data identification information from the received multimedia data.
  • the multimedia data identification information specifically includes a call identifier
  • the multimedia data identification unit is specifically configured to determine whether the received data packet includes the call identifier If included, the data contained in the data packet is determined to be multimedia data to be recorded.
  • the multimedia data identification information specifically includes a call identifier
  • the multimedia data identification unit is configured to acquire, according to the call identifier, signaling that includes the call identifier (eg, matching the received signaling from the received Obtaining an IP address from the obtained signaling, and determining whether the destination IP address or the source IP address in the received data packet is the obtained
  • IP address if the judgment result is yes, determining the data included in the data packet as multimedia data to be recorded; or obtaining a port number from the obtained signaling, and determining a destination port in the received data packet Whether the number or the source port number is the obtained port number, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded; or obtaining the IP from the acquired signaling An address and a port number, and determining whether the destination IP address and the destination port number in the received data packet are the obtained IP address and port number.
  • the determination result is yes, determining the data included in the data packet as The multimedia data to be recorded is obtained; or, the IP address and the port number are obtained from the obtained signaling, and it is determined whether the source IP address and the source port number in the received data packet are the obtained IP address and port number. If the result of the determination is yes, the data contained in the data packet is determined as the multimedia data to be recorded.
  • the multimedia data identification information specifically includes an IP address
  • the multimedia data identification unit is specifically configured to determine whether the destination IP address or the source IP address in the received data packet is an IP address included in the recording instruction, if As a result, the data contained in the data packet is determined as the multimedia data to be recorded.
  • the multimedia data identification information specifically includes a port number
  • the multimedia data identification The unit is specifically configured to determine whether the destination port number or the source port number in the received data packet is a port number included in the recording instruction, and if the determination result is yes, determine the data included in the data packet as needing to be recorded. Multimedia data.
  • the multimedia data identification information specifically includes an IP address and a port number, where the multimedia data identification unit is specifically configured to determine whether the destination IP address and the destination port number in the received data packet are IPs included in the recording instruction. The address and the port number, if the determination result is yes, the data included in the data packet is determined as the multimedia data to be recorded; or the multimedia data identification information specifically includes an IP address and a port number, and the recording device determines to receive The source IP address and the source port number in the data packet are the IP address and port number included in the recording instruction. If the determination result is yes, the data included in the data packet is determined as the multimedia data to be recorded.
  • the data received by the data receiving unit specifically includes signaling and multimedia data; the device further includes a multimedia data detecting unit, configured to detect multimedia data from the received data; the multimedia data identifying unit, Specifically, the multimedia data that needs to be recorded is identified from the detected multimedia data according to the multimedia data identification information.
  • the recording device 200 further includes a multimedia data screening unit 2004, where the multimedia data screening unit is configured to filter multimedia data corresponding to the multimedia data identification information set from the received multimedia data.
  • the multimedia data identification information set may be pre-configured, or obtained from the distribution device, or generated according to the multimedia data identification information included in the previously received recording instruction, where the multimedia data identification information set may be IP.
  • the address range, or the port number range, or the IP address range and the port number range; the multimedia data identification unit is specifically configured to identify, according to the multimedia data identification information included in the recording instruction, the selected multimedia data from the filtered multimedia data Multimedia data.
  • the recording device 200 further includes a data buffering unit 2003, configured to cache the received data in real time, the data includes multimedia data, and the multimedia data filtering unit is specifically configured to filter from the cached multimedia data.
  • a data buffering unit 2003 configured to cache the received data in real time
  • the data includes multimedia data
  • the multimedia data filtering unit is specifically configured to filter from the cached multimedia data. The number of multimedia corresponding to the multimedia data identification information set According to.
  • the instruction receiving unit receives the recording instruction by using a third network card (which may include one or more network cards); the data receiving unit receives the data through a fourth network card (which may include one or more network cards).
  • a third network card which may include one or more network cards
  • the data receiving unit receives the data through a fourth network card (which may include one or more network cards).
  • the third network card and the fourth network card may be the same network card.
  • the network card may be a different network card. If the third network card and the fourth network card are different network cards, the recording device communicates with the distribution device (such as receiving The network link of the recording command and the network link for realizing the recording operation are separated on the physical network and independent of each other, which is beneficial to improving the performance of the recording device.
  • some or all of the functions of the recording device may be implemented by using a dedicated hardware circuit (such as a hardware circuit such as an FPGA).
  • the hardware circuit may be used to implement the function of one or more units included in the recording device. Thereby further improving the performance of the recording device.
  • Embodiment 1 of the present invention For the specific function implementation of the recording device, refer to Embodiment 1 of the present invention. According to Embodiments 1 to 3 of the present invention, Embodiment 4 of the present invention proposes a system for realizing multimedia data recording.
  • the recording system for realizing multimedia data recording includes:
  • the recording device is specifically the recording device described in Embodiment 3;
  • the recording system further includes a first mirror switch, the recording device receives multimedia data from the first mirror switch, optionally, the system further includes a second mirror switch, the distribution device from the The second mirror switch receives signaling.
  • the first mirror switch and the second mirror switch may be the same mirror switch.
  • the recording system may further include a storage device, where the storage device is configured to store a multimedia data file recorded by the recording device.
  • the recording system further includes a control device, where the distribution device receives signaling or multimedia data identification information from the control device, if the distribution device receives from the control device The multimedia data identification information is used.
  • the control device is configured to obtain the multimedia data identification information from the received signaling, and send the acquired multimedia data identification to the distribution device, where the distribution device is specifically configured to generate the multimedia.
  • control device is further configured to acquire, from the signaling, the calling number or the called number corresponding to the multimedia data identification information, and send the number to the distribution device, where the distribution device is further used to Determining whether the calling number or the called number matches a preset recording number, and if the determination result is yes, generating a recording instruction including the multimedia data identification information.
  • Embodiments 1 to 3 of the present invention The specific functional implementation of the recording system is described in Embodiments 1 to 3 of the present invention.
  • the distribution apparatus according to Embodiments 1 and 2 of the present invention can be realized by electronic hardware, or a combination of computer software and electronic hardware. If implemented by a combination of computer software and electronic hardware, specifically, it may be implemented by running a computer program on a computer, the computer program including program code, which may be implemented by running the computer program on a computer The method described in Inventive Example 1.
  • the computer includes, but is not limited to, a PC, a server, a PAD, a notebook portable.
  • the system structure diagram of the computer is as shown in FIG. 13 , and includes a processor, a memory, a storage controller, and a communication device, and may further include a persistent storage, a persistent storage controller, a display device, a display controller, an input device, and /O controller.
  • the memory is for storing computer programs and data, the computer program comprising program code, the program code comprising computer operating instructions.
  • the computer operating instructions include computer operating instructions for implementing the functions of the various units of the dispensing device set forth in Embodiment 2 of the present invention.
  • the data includes data required for processing the computer operation instruction and data generated by executing the computer operation instruction, and specifically may include data (including signaling) received by the distribution device, multimedia data identification information acquired from the signaling, and reading. Pre-set recording strategy into the memory, received multimedia data identification information, generated recording instructions, and the like.
  • the memory is specifically a volatile memory.
  • the memory controller is configured to address and access operating instructions and data stored in the memory.
  • the storage controller is controlled by the processor.
  • the main processor is a computer program for executing memory storage.
  • the main processor that is, a central processing unit (CPU, centra l proces s ing uni t ), is a computer core unit.
  • the persistent storage is used to persist storage applications, operating systems, and file data.
  • the application program may specifically include an application corresponding to the computer program of the distribution device, and the stored file data specifically includes a file for saving a preset recording policy.
  • the persistent storage device includes, but is not limited to, a magnetic disk, a magnetic tape, a memory card, and the like.
  • the persistent storage controller is for addressing, accessing applications, operating systems, and file data in the persistent storage.
  • the persistent storage is under the control of the processor.
  • the display device is for presenting computer processing results.
  • the computer processing result may specifically be the operation process and the operation result in the embodiments 1 and 1, including the configuration process and the configuration result of configuring the recording policy.
  • the display device includes, but is not limited to, a display, a display screen, a touch screen, and the like.
  • the display controller is configured to control the display device to present a computer processing result.
  • the input device is for inputting an operation indication.
  • the operation indication may specifically include the operation indications for configuring the recording policy in Embodiments 1 and 2.
  • the input device includes, but is not limited to, a keyboard, a mouse, a touch screen, and the like.
  • the I/O controller is used to control the input and output of a computer system.
  • the I/O controller is operative to control an input of the input device.
  • the communication device is configured to connect the distribution device to an Internet, an intranet or a local area network.
  • the distribution device may receive information through the communication device, such as receiving signaling, multimedia data identification information, a set of recording numbers sent by the control device, etc., and may also send information through the communication device. , such as sending a recording instruction to the recording device, recording additional information, and the like.
  • the communication device includes, but is not limited to, a network card, a GPRS module, a WIFI module, a 3G module, and the like.
  • the recording apparatus according to Embodiments 1 and 3 of the present invention can be implemented by electronic hardware or computer software. Combined with electronic hardware to achieve.
  • the computer includes, but is not limited to, a PC, a server, a PAD, a notebook portable.
  • the system architecture of the computer includes a processor, a memory, a memory controller, a communication device, and may also include a persistent memory, a persistent storage controller, a display device, a display controller, an input device, an I/O controller.
  • the memory is for storing computer programs and data, the computer program comprising program code, the program code comprising computer operating instructions.
  • the computer operating instructions include computer operating instructions for implementing the functions of the various units of the recording device set forth in Embodiment 3 of the present invention.
  • the data includes data required to process the computer operation instructions and data generated by executing the computer operation instructions, and specifically may include data (including multimedia data) received by the recording device, a multimedia data identification information set, and a recording received from the distribution device. Instructions, etc.
  • the memory is specifically a volatile memory.
  • the memory controller is configured to address and access operating instructions and data stored in the memory.
  • the storage controller is controlled by the processor.
  • the main processor is a computer program for executing memory storage.
  • the main processor that is, a central processing unit (CPU, centra l proces s ing uni t ), is a computer core unit.
  • the persistent storage is used to persist storage applications, operating systems, and file data.
  • the application program may specifically include an application program corresponding to the computer program of the recording device, and the stored file data specifically includes a database file for storing the multimedia data files recorded in the embodiments 1 and 3, recording communication related description information, and the like.
  • the persistent storage device includes, but is not limited to, a magnetic disk, a magnetic tape, a memory card, and the like.
  • the persistent storage controller is for addressing, accessing applications, operating systems, and file data in the persistent storage.
  • the persistent storage is under the control of the processor.
  • the display device is for presenting computer processing results.
  • the computer processing result may specifically It is the operation procedure and operation result in Embodiments 1 and 3, including the recording process, the recording result, and the like.
  • the display device includes, but is not limited to, a display, a display screen, a touch screen, and the like.
  • the display controller is configured to control the display device to present a computer processing result.
  • the input device is for inputting an operation indication.
  • the operation indication may specifically include an operation indication for configuring the multimedia data identification information set in Embodiments 1 and 3.
  • the input device includes, but is not limited to, a keyboard, a mouse, a touch screen, and the like.
  • the I/O controller is used to control the input and output of a computer system.
  • the I/O controller is operative to control an input of the input device.
  • the communication device is configured to connect the recording device to an Internet, an intranet or a local area network.
  • the recording device may receive information through the communication device, such as receiving multimedia data, a recording instruction sent by the distribution device, recording additional information sent by the distribution device, etc., and may also pass through the communication device.
  • Send information such as sending a recorded multimedia data file to a storage device.
  • the communication device includes, but is not limited to, a network card, a GPRS module, a WIFI module, a 3G module, and the like.
  • Embodiment 5 of the present invention proposes a distribution device for realizing multimedia data recording.
  • the distribution device includes a processor and a memory, the memory is for storing an operation instruction, and the processor executes the operation instruction to implement the following functions.
  • the distribution device generates a recording instruction, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify multimedia data that needs to be recorded, and the recording instruction is sent to the recording device, so that the recording device recognizes the The multimedia data identifies the multimedia data corresponding to the information and records the multimedia data.
  • the distribution device receives signaling, where the signaling is used to establish signaling of a channel for transmitting the multimedia data, and after receiving the signaling, acquiring according to the signaling.
  • the multimedia data identification information may specifically include a call identifier corresponding to the multimedia data, or an IP address corresponding to the multimedia data, or a port number corresponding to the multimedia data, or an IP address and a port number corresponding to the multimedia data.
  • the signaling includes session description protocol SDP information, and obtains an IP address from the connection information field of the SDP information, and uses the IP address as the multimedia data identification information; or, from the media name and transport address field of the SDP information.
  • the acquired multimedia data identification information may be first recorded in a memory, and a recording instruction for instructing to record the multimedia data corresponding to the multimedia data identification information is obtained.
  • the recording instruction is generated after the information.
  • the signaling received by the distribution device includes multimedia data identification information, and after receiving the signaling, the signaling may be directly used as the recording instruction.
  • the distributing device before the generating the recording instruction, further includes: determining that the signaling meets a preset first recording policy, where the first recording policy is used to determine a correspondence corresponding to the multimedia data that needs to be recorded. make. Specifically, it may be determined that the signaling includes a calling number or a called number that matches a preset recording number; or, determining that the signaling includes an IP address that matches a preset IP address. It should be noted that, the preset first recording policy is stored in a persistent storage and loaded into the memory, and the distribution device determines before the signaling meets a preset first recording policy. The first recording policy is read in the memory.
  • the distribution device receives the multimedia data identification information from the control device, and generates a recording instruction including the multimedia data identification information.
  • the distribution device further receives, from the control device, a calling number corresponding to the multimedia data identification information. The code or the called number determines that the calling number or the called number matches the preset recording number to generate a recording instruction including the multimedia data identification information.
  • the distribution device may determine, according to a preset second recording policy, a recording device for recording the multimedia data, and send the recording instruction to the determined recording device, It is noted that the preset second recording policy is stored in a persistent storage and loaded into the memory, and the distribution device determines to use the second recording policy to record the multimedia data according to a preset second recording policy.
  • the recording device previously reads the second recording policy from the memory; optionally, the distribution device may also send the recording instruction to all recording devices in communication with the distribution device, to facilitate the Each of the recording devices in the recording device determines whether the multimedia data corresponding to the multimedia data identification information included in the recording instruction is multimedia data indicating the recording of the recording device, and records the multimedia data when the determination result is YES.
  • the distribution device may generate the recording instruction according to a preset third recording policy, where the third recording policy is used to determine multimedia corresponding to the multimedia data recorded by the recording device.
  • Data identification information Specifically, the distribution device may acquire user identification information corresponding to the recording device set in advance, acquire pre-set multimedia data identification information corresponding to the user identification information, and generate and include the multimedia data identification.
  • the recording device may further acquire the multimedia data identification information corresponding to the recording device set in advance, and generate a recording instruction including the multimedia data identification information.
  • the multimedia data identification information may include an IP address corresponding to the multimedia data, or a port number corresponding to the multimedia data, or an IP address and a port number corresponding to the multimedia data.
  • the preset third recording policy is stored in the persistent storage and loaded into the memory, and the distribution device is configured to generate the recording instruction according to a preset third recording policy.
  • the third recording policy is read in the memory.
  • the recording instruction may further include a data type of the multimedia data to be recorded, so that the recording device records the multimedia data corresponding to the data type.
  • the distribution device refer to Embodiment 1 of the present invention.
  • Embodiment 6 of the present invention proposes a recording apparatus for realizing multimedia data recording.
  • the recording device includes a processor and a memory, the memory is for storing an operation instruction, and the processor executes the operation instruction to implement the following functions.
  • the recording device receives a recording instruction from a distribution device, where the recording instruction includes multimedia data identification information, where the multimedia data identification information is used to identify multimedia data that needs to be recorded, and the multimedia data that needs to be recorded is identified according to the multimedia data identification information. Recording the multimedia data.
  • the multimedia data identification information may specifically include a call identifier corresponding to the multimedia data, or an IP address corresponding to the multimedia data, or a port number corresponding to the multimedia data.
  • the multimedia data identification information that is to be recorded according to the multimedia data identification information may specifically include: the multimedia data identification information specifically includes a call identifier, where the recording device determines whether the received data packet includes the call identifier, and if included, Then, the data included in the data packet is determined as multimedia data that needs to be recorded.
  • the multimedia data identification information may include a call identifier
  • the recording device acquires signaling including the call identifier according to the call identifier, obtains a port number from the obtained signaling, and determines to receive Whether the destination port number or the source port number in the data packet is the obtained port number, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded; or, from the Obtaining an IP address and a port number in the obtained signaling, and determining whether the destination IP address and the destination port number in the received data packet are the obtained IP address and port number, and if the determination result is yes, the data is The data included in the packet is determined to be multimedia data to be recorded; or, the IP address and the port number are obtained from the obtained signaling, and it is determined whether the source IP address and the source port number in the received data packet are the obtained The IP address and port number, if the judgment result is yes, the data included in the data packet is determined as the multimedia data to be recorded.
  • the multimedia data identification information specifically includes an IP address, and the recording device determines a destination IP address or a source IP address in the received data packet. Whether it is the IP address included in the recording instruction, if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded; or the multimedia data identification information specifically includes the port number, the recording The device determines whether the destination port number or the source port number in the received data packet is a port number included in the recording instruction, and if the determination result is yes, determining the data included in the data packet as the multimedia data to be recorded; or The multimedia data identification information includes an IP address and a port number, and the recording device determines whether the destination IP address and the destination port number in the received data packet are the IP address and the port number included in the recording instruction, and if the judgment result is If yes, the data included in the data packet is determined to be multimedia data to be recorded; or the multimedia data identification information specifically includes an IP address and a port number, and the recording device determines a source IP address in the received data packet.
  • the recording device filters the multimedia data corresponding to the multimedia data identification information set from the received multimedia data, and identifies the multimedia data to be recorded from the filtered multimedia data according to the multimedia data identification information, the multimedia
  • the data identification information set is pre-configured, or is obtained from the distribution device, or is generated according to the multimedia data identification information included in the previously received recording instruction, and may specifically include an IP address range or a port number range.
  • Embodiment 1 of the present invention For a specific implementation of the recording device, refer to Embodiment 1 of the present invention.
  • Embodiment 7 of the present invention proposes a recording system for realizing multimedia data recording.
  • the system for implementing multimedia data recording includes:
  • the recording device is specifically the recording device described in Embodiment 6;
  • the recording system further includes a first mirror switch, and the recording device receives multimedia data from the first mirror switch.
  • the system further includes a second mirror switch.
  • the distribution device receives signaling from the second mirror switch. It should be noted that the first mirror switch and the second mirror switch may be the same mirror switch.
  • the recording system may further include a storage device, where the storage device is configured to store a multimedia data file recorded by the recording device.
  • the recording system further includes a control device, where the distribution device receives signaling or multimedia data identification information from the control device, and if the distribution device receives multimedia data identification information from the control device, specifically
  • the control device is configured to: obtain the multimedia data identification information from the received signaling, and send the acquired multimedia data identification to the distribution device, where the distribution device is specifically configured to generate a recording instruction including the multimedia data identification information;
  • the control device is further configured to: acquire, by the signaling, a calling number or a called number corresponding to the multimedia data identification information, and send the called number to the distribution device, where the distribution device is further configured to determine the calling number or Whether the called number matches the preset recording number, and if the determination result is YES, a recording instruction including the multimedia data identification information is generated.
  • Embodiments 1, 5 and 6 of the present invention Specific implementations of the recording system are described in Embodiments 1, 5 and 6 of the present invention.
  • Those of ordinary skill in the art will appreciate that the elements and algorithm steps of the various examples described in connection with the embodiments disclosed herein can be implemented in a combination of electronic hardware or computer software and electronic hardware. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the solution. A person skilled in the art can use different methods for implementing the described functions for each particular application, but such implementation should not be considered to be beyond the scope of the present invention.
  • the disclosed systems, devices, and methods may be implemented in other manners.
  • the device embodiments described above are merely illustrative.
  • the division of the unit is only a logical function division, and may be implemented in actual implementation.
  • multiple units or components may be combined or integrated into another system, or some features may be omitted or not implemented.
  • the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, and may be electrical, mechanical or otherwise.
  • the components displayed for the unit may or may not be physical units, ie may be located in one place, or may be distributed over multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of the embodiment.
  • each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.
  • the functions, if implemented in the form of software functional units and sold or used as separate products, may be stored in a computer readable storage medium.
  • the technical solution of the present invention which is essential or contributes to the prior art, or a part of the technical solution, may be embodied in the form of a software product, which is stored in a storage medium, including A number of instructions are used to make a computer device (which may be a personal computer, a server, or a storage medium including: a USB flash drive, a removable hard disk, a read-only memory (ROM), a random access memory (RAM, Random Acces s)
  • a computer device which may be a personal computer, a server, or a storage medium including: a USB flash drive, a removable hard disk, a read-only memory (ROM), a random access memory (RAM, Random Acces s)

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Abstract

本发明实施例公开了一种实现多媒体数据录制的方法、设备和系统。该方法包括:分发设备生成录制指令,所述录制指令包括多媒体数据识别信息;所述分发设备向录制设备发送所述录制指令,以便于所述录制设备识别并录制所述多媒体数据识别信息对应的多媒体数据。根据本发明实施例,分发设备无需对所有多媒体数据进行处理与分发,只需要确定需要录制的多媒体数据对应的多媒体数据识别信息并发送给录制设备,由录制设备识别所述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据,分发设备处理的数据量很小,提升了录制多媒体数据的效率。

Description

实现多媒体数据录制的方法、 设备和系统
技术领域
本发明涉及通信技术领域, 具体地, 涉及一种实现多媒体数据录制的方 法、 设备和系统。 背景技术
在多媒体数据通信(如音视频通信) 中, 对通信终端之间传递的多媒体 数据(如音频数据、 视频数据)进行录制是一种常用的功能。 随着统一通信 业务(UC, unif ied commimicat ion )和 IP联络中心业务( IPCC, IP contact center ) 的发展, 客户已经将录制功能作为新建组网局点的一项不可或缺的 特性, 同时对大量的现网局点也要求进行改造以增加录制功能。
现在的主流录制方法是基于多媒体数据分发的机制, 即分发设备首先从 接收的数据包中获得所有多媒体数据, 然后统一将所有这些多媒体数据分发 给各台录制设备, 每台录制设备分得一定路数的多媒体数据并将分到的多媒 体数据录制成文件。 举例说明, 假设有 3000路同时进行的通话, 这 3000路 通话的数据包括 3000路多媒体数据 (包括音视频数据)以及用于建立和管理 用于传输这 3000路多媒体数据的通道的信令, 分发设备接收到 3000路通话 的数据包后,首先从数据包中获取 3000路通话的多媒体数据(如音视频数据), 然后将这 3000路多媒体数据分发给 12 台录制设备进行录制, 如, 采用均衡 分发方式将 3000路多媒体数据平均分配给 12 台录制设备录制, 每台录制设 备分到 250路多媒体数据, 并将接收到的 250路多媒体数据录制成文件。
由于分发设备需要处理和分发接收的所有多媒体数据, 如果分发设备同 时处理和分发的多媒体数据的数据量比较大, 消耗的资源会比较多, 会导致 来不及实时处理和分发接收到的多媒体数据, 存在性能瓶颈, 从而使得录制 多媒体数据的效率较低。 发明内容
本发明实施例提供一种实现多媒体数据录制的方法, 用于解决录制多媒 体数据的效率较低的问题。
第一方面, 提供了一种实现多媒体数据录制的方法, 所述方法包括: 分发设备生成录制指令, 所述录制指令包括多媒体数据识别信息, 所述 多媒体数据识别信息用于识别需要录制的多媒体数据;
所述分发设备向录制设备发送所述录制指令, 以便于所述录制设备识别 所述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据。
在第一种可能的实现方式中, 在所述分发设备生成录制指令之前, 所述 方法还包括: 所述分发设备接收信令, 所述信令为用于建立传输所述多媒体 数据的通道的信令; 所述分发设备生成录制指令具体为, 所述分发设备根据 所述信令获取所述多媒体数据识别信息, 生成包括所述多媒体数据识别信息 的录制指令。
结合第一方面的第一种可能的实现方式 ,在第二种可能的实现方式中, 所述根据所述信令获取所述多媒体数据识别信息, 具体包括:
从所述信令的呼叫标识头域获取呼叫标识, 将所述呼叫标识作为所述多 媒体数据识别信息; 或者
所述信令包含会话描述协议 SDP信息, 从所述 SDP信息的连接信息字段 获取 IP地址, 将所述 IP地址作为所述多媒体数据识别信息; 或者, 从所述 SDP信息的媒体名称与传输地址字段获取端口号,将所述端口号作为所述多媒 体数据识别信息; 或者, 从所述 SDP信息的连接信息字段获取 IP地址并从所 述 SDP信息的媒体名称与传输地址字段获取端口号, 将所述 IP地址和所述端 口号作为所述多媒体数据识别信息。
结合第一方面的第一种可能的实现方式或第二种可能的实现方式 ,在第 三种可能的实现方式中, 所述生成包括所述多媒体数据识别信息的录制指令, 具体包括: 记录所述获取的多媒体数据识别信息, 获取用于指示录制所述多 媒体数据识别信息对应的多媒体数据的录制指示信息后生成所述录制指令。
在第四种可能的实现方式中, 在所述分发设备生成录制指令之前, 所述 方法还包括: 所述分发设备接收信令, 所述信令为用于建立传输所述多媒体 数据的通道的信令并且所述信令包含所述多媒体数据识别信息; 所述分发设 备生成录制指令具体为, 所述分发设备将所述信令作为所述录制指令。
结合第一方面的第一种至第四种任一可能的实现方式, 在第五种可能的 实现方式中, 所述生成录制指令之前还包括, 确定所述信令满足预先设置的 第一录制策略, 所述第一录制策略用于确定需要录制的多媒体数据对应的信 令。
结合第一方面的第五种可能的实现方式, 在第六种可能的实现方式中, 所述确定所述信令满足预先设置的第一录制策略, 具体包括, 确定所述信令 包含与预先设置的录制号码相匹配的主叫号码或被叫号码; 或者, 确定所述 信令包含与预先设置的 IP地址相匹配的 IP地址。
在第七种可能的实现方式中, 在所述分发设备生成录制指令之前, 所述 方法还包括: 所述分发设备从控制设备接收所述多媒体数据识别信息。
结合第一方面的第七种可能的实现方式, 在第八种可能的实现方式中, 生成包括所述多媒体数据识别信息的录制指令之前, 还包括: 所述分发设备 从所述控制设备接收所述多媒体数据识别信息对应的主叫号码或被叫号码, 确定所述主叫号码或被叫号码与预先设置的录制号码相匹配。
结合第一方面的第一种至第八种任一可能的实现方式, 在第九种可能的 实现方式中,
所述分发设备根据预先设置的第二录制策略确定用于录制所述多媒体数 据的录制设备, 并向所述确定的录制设备发送所述录制指令; 或者,
所述分发设备向与所述分发设备通信的所有录制设备发送所述录制指 息对应的多媒体数据是否为指示本录制设备录制的多媒体数据, 并在判断结 果为是时录制所述多媒体数据。
结合第一方面或第一方面的第一种或第四种或第七种或第八种可能的实 现方式, 在第十种可能的实现方式中, 所述多媒体数据识别信息包括:
所述多媒体数据对应的呼叫标识;
所述多媒体数据对应的 IP地址;
所述多媒体数据对应的端口号; 或者
所述多媒体数据对应的 IP地址和端口号。
在第十一种可能的实现方式中, 所述分发设备根据预先设置的第三录制 策略生成所述录制指令, 所述第三录制策略用于确定需要所述录制设备录制 的多媒体数据对应的多媒体数据识别信息。
结合第一方面的第十一种可能的实现方式, 在第十二种可能的实现方式 中, 所述分发设备根据第三录制策略生成所述录制指令, 具体包括, 所述分 发设备获取预先设置的所述录制设备对应的用户身份识别信息, 获取预先设 置的与所述用户身份识别信息相对应的多媒体数据识别信息, 并生成包括所 述多媒体数据识别信息的录制指令; 或者, 所述分发设备获取预先设置的所 述录制设备对应的多媒体数据识别信息, 并生成包括所述多媒体数据识别信 息的录制指令。
结合第一方面的第十一种或第十二种可能的实现方式, 在第十三种可能 的实现方式中, 所述多媒体数据识别信息包括:
所述多媒体数据对应的 IP地址;
所述多媒体数据对应的端口号; 或者
所述多媒体数据对应的 IP地址和端口号。
结合第一方面或第一方面的第一种至第十三种任一可能的实现方式, 在 第十四种可能的实现方式中, 所述录制指令中还包括需要录制的多媒体数据 的数据类型, 以便于所述录制设备录制所述数据类型对应的多媒体数据。 第二方面, 提供了一种实现多媒体数据录制的方法, 所述方法包括: 录制设备从分发设备接收录制指令, 所述录制指令包括多媒体数据识别 信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据;
所述录制设备根据所述多媒体数据识别信息识别需要录制的多媒体数 据;
所述录制设备录制所述多媒体数据。
在第一种可能的实现方式中, 所述多媒体数据识别信息包括:
所述多媒体数据对应的呼叫标识;
所述多媒体数据对应的 IP地址;
所述多媒体数据对应的端口号; 或者
所述多媒体数据对应的 IP地址和端口号。
结合第二方面的第一种可能的实现方式, 在第二种可能的实现方式中, 所述多媒体数据识别信息包括呼叫标识, 所述录制设备判断接收的数据 包是否包含所述呼叫标识, 如果包含, 则将所述数据包包含的数据确定为需 要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼 叫标识的信令, 从所述获取的信令中获取 IP地址, 并判断接收的数据包中的 目的 IP地址或源 IP地址是否为所述获取的 IP地址, 如果判断结果为是, 则 将所述数据包所包含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼 叫标识的信令, 从所述获取的信令中获取端口号, 并判断接收的数据包中的 目的端口号或源端口号是否为所述获取的端口号, 如果判断结果为是, 则将 所述数据包所包含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼 叫标识的信令, 从所述获取的信令中获取 IP地址和端口号, 并判断接收的数 据包中的目的 IP地址和目的端口号是否为所述获取的 IP地址和端口号, 如 果判断结果为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数 据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼 叫标识的信令, 从所述获取的信令中获取 IP地址和端口号, 并判断接收的数 据包中的源 IP地址和源端口号是否为所述获取的 IP地址和端口号, 如果判 断结果为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括 IP地址, 所述录制设备判断接收的数据包 中的目的 IP地址或源 IP地址是否为所述录制指令包括的 IP地址, 如果判断 结果为是, 则将所述数据包包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包括端口号, 所述录制设备判断接收的数据包 中的目的端口号或源端口号是否为所述录制指令包括的端口号, 如果判断结 果为是, 则将所述数据包包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包括 IP地址和端口号, 所述录制设备判断接收 的数据包中的目的 IP地址和目的端口号, 是否为所述录制指令包括的 IP地 址和端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录 制的多媒体数据; 或者
所述多媒体数据识别信息具体包括 IP地址和端口号, 所述录制设备判断 接收的数据包中的源 IP地址和源端口号, 是否为所述录制指令包括的 IP地 址和端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录 制的多媒体数据。
结合第二方面、 或第二方面的第一种、 或第二方面的第二种可能的实现 方式, 在第三种可能的实现方式中, 所述录制设备根据所述多媒体数据识别 信息识别需要录制的多媒体数据之前, 还包括, 所述录制设备从接收的多媒 体数据中筛选出多媒体数据识别信息集对应的多媒体数据, 所述多媒体数据 识别信息集为预先配置的, 或从分发设备获取的, 或根据之前接收的录制指 令包括的多媒体数据识别信息生成的; 所述录制设备具体根据所述多媒体数 据识别信息从筛选出的多媒体数据中识别需要录制的多媒体数据。
结合第二方面的第三种可能的实现方式, 在第四种可能的实现方式中, 所述多媒体数据识别信息集, 具体包括: IP地址范围; 或者端口号范围。 第三方面, 提供了一种实现多媒体数据录制的分发设备, 所述分发设备 包括:
指令生成单元, 用于生成录制指令, 所述录制指令包括多媒体数据识别 信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据;
指令发送单元, 用于向录制设备发送所述录制指令, 以便于所述录制设 备识别所述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据。
在第一种可能的实现方式中, 所述分发设备还包括: 第一数据接收单元, 用于接收信令, 所述信令为用于建立传输所述多媒体数据的通道的信令; 所 述指令生成单元, 具体用于根据所述信令获取所述多媒体数据识别信息, 生 成包括所述多媒体数据识别信息的录制指令。
结合第三方面的第一种可能的实现方式, 在第二种可能的实现方式中, 所述指令生成单元, 具体用于从所述信令的呼叫标识头域获取呼叫标识, 将所述呼叫标识作为所述多媒体数据识别信息, 并生成包括所述呼叫标识的 录制指令; 或者,
所述信令包含会话描述协议 SDP信息, 所述指令生成单元, 具体用于从 所述 SDP信息的连接信息字段获取 IP地址, 将所述 IP地址作为所述多媒体 数据识别信息, 并生成包括所述 IP地址的录制指令; 或从所述 SDP信息的媒 体名称与传输地址字段获取端口号, 将所述端口号作为所述多媒体数据识别 信息, 并生成包括所述端口号的录制指令; 或从所述 SDP信息的连接信息字 段获取 IP地址并从所述 SDP信息的媒体名称与传输地址字段获取端口号, 将 所述 IP地址和所述端口号作为所述多媒体数据识别信息,并生成包括所述 IP 地址和所述端口号的录制指令。
结合第三方面的第一种或第二种可能的实现方式, 在第三种可能的实现 方式中, 所述指令生成单元, 具体用于根据所述信令获取所述多媒体数据识 别信息, 记录所述获取的多媒体数据识别信息, 并在获取用于指示录制所述 多媒体数据的录制指示信息后生成所述录制指令。
在第四种可能的实现方式中, 所述分发设备还包括: 第二数据接收单元, 用于接收信令, 所述信令为用于建立传输所述多媒体数据的通道的信令并且 所述信令包含所述多媒体数据识别信息; 所述指令生成单元, 具体用于将所 述信令作为所述录制指令。
结合第三方面的第一种至第四种任一可能的实现方式, 在第五种可能的 实现方式中, 所述指令生成单元, 还用于确定所述信令满足预先设置的第一 录制策略; 所述确定所述信令满足预先设置的第一录制策略, 具体包括, 确 定所述信令包含与预先设置的录制号码相匹配的主叫号码或被叫号码; 或者, 确定所述信令包含与预先设置的 IP地址相匹配的 IP地址。
在第六种可能的实现方式中, 所述分发设备还包括: 多媒体数据识别信 息接收单元, 用于从控制设备接收所述多媒体数据识别信息。
结合第三方面的第六种可能的实现方式, 在第七种可能的实现方式中, 所述多媒体数据识别信息接收单元, 还用于从所述控制设备接收所述多媒体 数据识别信息对应的主叫号码或被叫号码; 所述指令生成单元, 还用于确定 所述主叫号码或被叫号码与预先设置的录制号码相匹配。
结合第三方面或第三方面的第一种至第七种任一可能的实现方式, 在第 八种可能的实现方式中,
所述分发设备还包括录制设备确定单元, 用于根据预先设置的第二录制 策略确定用于录制所述多媒体数据的录制设备; 所述指令发送单元, 具体用 于向所述确定的录制设备发送所述录制指令; 或者, 所述指令发送单元, 具体用于向与所述分发设备通信的所有录制设备发 体数据识别信息对应的多媒体数据是否为指示本录制设备录制的多媒体数 据, 并在判断结果为是时录制所述多媒体数据。
在第九种可能的实现方式中, 所述指令生成单元, 具体用于根据预先设 置的第三录制策略生成所述录制指令, 所述第三录制策略用于确定需要所述 录制设备录制的多媒体数据对应的多媒体数据识别信息。
结合第三方面的第九种可能的实现方式, 在第十种可能的实现方式中, 所述指令生成单元, 具体用于获取预先设置的所述录制设备对应的用户 身份识别信息, 获取预先设置的与所述用户身份识别信息相对应的多媒体数 据识别信息, 并生成包括所述多媒体数据识别信息的录制指令; 或者,
所述指令生成单元, 具体用于获取预先设置的所述录制设备对应的多媒 体数据识别信息, 并生成包括所述多媒体数据识别信息的录制指令。 第四方面, 提供了一种实现多媒体数据录制的录制设备, 所述录制设备 包括:
指令接收单元, 用于从分发设备接收录制指令, 所述录制指令包括多媒 体数据识别信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据; 多媒体数据识别单元, 用于根据所述多媒体数据识别信息识别需要录制 的多媒体数据;
录制单元, 用于录制所述多媒体数据。
在第一种可能的实现方式中,
所述多媒体数据识别信息包括呼叫标识; 所述多媒体数据识别单元, 具 体用于判断接收的数据包是否包含所述呼叫标识, 如果包含, 则将所述数据 包包含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具 体用于根据所述呼叫标识获取包含所述呼叫标识的信令, 从所述获取的信令 中获取 IP地址, 并判断接收的数据包中的目的 IP地址或源 IP地址是否为所 述获取的 IP地址, 如果判断结果为是, 则将所述数据包所包含的数据确定为 需要录制的多媒体数据; 或者
所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具 体用于根据所述呼叫标识获取包含所述呼叫标识的信令, 从所述获取的信令 中获取端口号, 并判断接收的数据包中的目的端口号或源端口号是否为所述 获取的端口号, 如果判断结果为是, 则将所述数据包所包含的数据确定为需 要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具 体用于根据所述呼叫标识获取包含所述呼叫标识的信令, 从所述获取的信令 中获取 IP地址和端口号, 并判断接收的数据包中的目的 IP地址和目的端口 号是否为所述获取的 IP地址和端口号, 如果判断结果为是, 则将所述数据包 所包含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具 体用于根据所述呼叫标识获取包含所述呼叫标识的信令, 从所述获取的信令 中获取 IP地址和端口号, 并判断接收的数据包中的源 IP地址和源端口号是 否为所述获取的 IP地址和端口号, 如果判断结果为是, 则将所述数据包所包 含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括 IP地址, 所述多媒体数据识别单元, 具体 用于判断接收的数据包中的目的 IP地址或源 IP地址是否为所述录制指令包 括的 IP地址, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录 制的多媒体数据; 或者,
所述多媒体数据识别信息包括端口号, 所述多媒体数据识别单元, 具体 用于判断接收的数据包中的目的端口号或源端口号是否为所述录制指令包括 的端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制 的多媒体数据; 或者,
所述多媒体数据识别信息具体包括 IP地址和端口号, 所述多媒体数据识 别单元, 具体用于判断接收的数据包中的目的 IP地址和目的端口号, 是否为 所述录制指令包括的 IP地址和端口号, 如果判断结果为是, 则将所述数据包 包含的数据确定为需要录制的多媒体数据; 或者
所述多媒体数据识别信息具体包括 IP地址和端口号, 所述录制设备判断 接收的数据包中的源 IP地址和源端口号是否为所述录制指令包括的 IP地址 和端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制 的多媒体数据。
结合第四方面或第四方面的第一种可能的实现方式, 在第二种可能的实 现方式中,
所述录制设备还包括数据接收单元, 用于接收多媒体数据;
所述录制设备还包括多媒体数据筛选单元, 用于从所述接收的多媒体数 据中筛选出多媒体数据识别信息集对应的多媒体数据, 所述多媒体数据识别 信息集为预先配置的, 或从分发设备获取的, 或根据之前接收的录制指令包 括的多媒体数据识别信息生成的;
所述多媒体数据识别单元, 具体用于根据所述录制指令中包括的多媒体 数据识别信息从筛选出的多媒体数据中识别需要录制的多媒体数据。 第五方面, 提出了一种实现多媒体数据录制的系统, 所述系统包括: 分发设备, 具体为如第三方面或第三方面的第一种至第十种任一可能的 实现方式所述的分发设备;
录制设备, 具体为如第四方面或第四方面的第一种或第二种可能的实现 方式所述的录制设备。
在第一种可能的实现方式中, 所述系统还包括镜像交换机, 所述录制设 备从所述镜像交换机接收所述多媒体数据。 结合第五方面或第五方面的第一种可能的实现方式, 在第二种可能的实 现方式中, 所述系统还包括控制设备, 所述分发设备从所述控制设备接收信 令或多媒体数据识别信息。
通过上述方案, 分发设备无需对所有多媒体数据进行处理与分发, 只需 要确定需要录制的多媒体数据对应的多媒体数据识别信息并发送给录制设 备, 由录制设备识别所述多媒体数据识别信息对应的多媒体数据并录制所述 多媒体数据, 分发设备处理的数据量很小, 提升了录制多媒体数据的效率。 附图说明
为了更清楚地说明本发明实施例的技术方案, 下面将对实施例或现有技 术描述中所需要使用的附图作筒单地介绍, 显而易见地, 下面描述中的附图 仅仅是本发明的一些实施例, 对于本领域普通技术人员来讲, 在不付出创造 性劳动的前提下, 还可以根据这些附图获得其他的附图。
图 1是本发明实施例的系统架构示意图;
图 2是本发明实施例 1的方法流程示意图;
图 3—1和图 3—2为 SIP ( ses s ion ini t iat ion protoco l,会话发起十办议) 消息结构示例;
图 4-1和图 4-2为封装 RTP (rea l- t ime transpor t protocol , 实时传输 协议)包的 IP包的结构示例;
图 5是本发明实施例 1的优选示例实施方式示意图;
图 6是本发明实施例 1的设备结构示意图;
图 7是本发明实施例 2的另一设备结构示意图;
图 8是本发明实施例 2的另一设备结构示意图;
图 9是本发明实施例 3的设备结构示意图;
图 10是本发明实施例 3的另一设备结构示意图;
图 11是本发明实施例 3的另一设备结构示意图; 图 12是本发明实施例 4的系统结构示意图;
图 13是本发明实施例的计算机系统结构示意图。 具体实施方式
下面将结合本发明实施例中的附图, 对本发明实施例中的技术方案进行 清楚、 完整地描述, 显然, 所描述的实施例是本发明一部分实施例, 而不是 全部的实施例。 基于本发明中的实施例, 本领域普通技术人员在没有作出创 造性劳动前提下所获得的所有其他实施例, 都属于本发明保护的范围。
如图 1 所示, 本发明实施例提供的录制系统包括分发设备和录制设备, 分发设备向录制设备发送包括多媒体数据识别信息的录制指令, 录制设备识 别所述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据。 可选 地, 所述录制设备可以接收多媒体数据, 并从接收的多媒体数据中识别所述 多媒体数据识别信息对应的多媒体数据。
所述分发设备, 可以独立部署, 也可以与其它设备合设, 如与其中一个 录制设备合设,或与计算机电话集成( CTI , computer te lephony integrat ion ) 设备、 自动呼叫分配(ACD, automat ic ca l l di s tr ibut ion )设备、 专用交 换机 ( PBX, pr ivate branch exchange )、通用接入平台 ( UAP, universa l acces s platform )等控制设备中的至少一个设备合设等。 本发明实施例 1 提供了一种实现多媒体数据录制的方法, 方法流程示意 图如图 2所示, 方法包括:
110: 分发设备生成录制指令, 所述录制指令包括多媒体数据识别信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据;
120: 所述分发设备向录制设备发送所述录制指令;
130: 所述录制设备识别所述多媒体数据识别信息对应的多媒体数据并录 制所述多媒体数据。 具体地, 所述录制设备接收多媒体数据, 并从所述接收的多媒体数据中 识别所述多媒体数据识别信息对应的多媒体数据。 优选地, 所述录制设备从 镜像交换机接收多媒体数据, 所述镜像交换机用于将通信双方之间传递的多 媒体数据的数据包镜像出来发送给所述录制设备。
需要说明的是, 所述录制指令用于指示录制设备录制所述多媒体数据识 别信息对应的多媒体数据, 所述录制指令中可以携带用于指示录制设备执行 录制操作的操作命令, 也可以不携带操作命令。 对于录制指令中不携带操作 命令的实现方式, 录制设备确定接收的携带多媒体数据识别信息的消息是来 自分发设备的, 则可以默认该消息为录制指令。
根据本发明实施例, 分发设备无需进行多媒体数据的处理与分发, 分发 设备只需要确定需要录制的多媒体数据对应的多媒体数据识别信息并发送给 录制设备, 由录制设备识别所述多媒体数据识别信息对应的多媒体数据并录 制所述多媒体数据, 分发设备处理的数据量很小, 从而提升了录制多媒体数 据的效率。
另外, 分发设备消耗的资源比较少, 因此可以与其它设备合设, 从而减 少服务器设备、 筒化组网。 所述录制指令包括的多媒体数据识别信息用于识别需要录制的多媒体数 据。 所述多媒体数据具体可以是音频数据、 视频数据、 屏幕共享数据、 图像 数据、 文本数据等数据中的一种或多种。
所述多媒体数据是通信双方之间传输的多媒体数据, 所述通信双方后续 分别称为第一通信设备和第二通信设备, 具体来说, 在点对点通信场景中, 通信双方可以是该点对点通信的双方, 如座席设备和客户终端、 一个 UC终端 和另一个 UC终端、 一个 UC终端和一个非 UC终端等; 在会议场景中, 通信双 方可以是会议终端和会议服务器, 会议终端传给会议服务器的多媒体数据包 括该会议终端的音频信号或视频信号, 会议服务器传给会议终端的多媒体数 据包括会议的音频混音信号或其它会议终端的视频信号。 所述通信双方之间 传输的多媒体数据可以包括第一通信设备发给第二通信设备的多媒体数据 (后续筒称为多媒体数据一 )和第二通信设备发给第一通信设备的多媒体数 据(后续筒称为多媒体数据二)。 相应地, 所述多媒体数据识别信息具体可以 包括用于识别多媒体数据一的信息和用于识别多媒体数据二的信息, 所述用 于识别多媒体数据一的信息和用于识别多媒体数据二的信息可以是相同的也 可以是不同的。
所述多媒体数据识别信息, 具体可以包括, 所述多媒体数据对应的 IP地 址、 或端口号、 或 IP地址和端口号。 所述多媒体数据对应的 IP地址是所述 多媒体数据的源 IP地址、 或目的 IP地址、 或源 IP地址和目的 IP地址, 所 述多媒体数据包括的多媒体数据一和多媒体数据二均有对应的源 IP地址和目 的 IP地址号,所述多媒体数据识别信息具体可以包括多媒体数据一对应的 IP 地址和多媒体数据二对应的 IP地址, 如, 多媒体数据一的源 IP地址以及多 媒体数据二的源 IP地址, 又如, 多媒体数据一的目的 IP地址以及多媒体数 据二的目的 IP地址。 所述多媒体数据对应的端口号是所述多媒体数据的源端 口号、 或目的端口号、 或源端口号和目的端口号, 所述多媒体数据一和多媒 体数据二均有对应的源端口号和目的端口号, 所述多媒体数据识别信息具体 可以包括多媒体数据一对应的端口号和多媒体数据二对应的端口号, 如, 多 媒体数据一的源端口号以及多媒体数据二的源端口号, 又如, 多媒体数据一 的目的端口号以及多媒体数据二的目的端口号。
需要说明的是, 如果所述多媒体数据一的源 IP地址与多媒体数据二的目 的 IP地址是相同的, 则所述多媒体数据识别信息可以仅包括一个 IP地址, 该 IP地址既可以作为多媒体数据一的源 IP地址又可以作为多媒体数据二的 目的 IP地址; 如果所述多媒体数据一的源端口号与多媒体数据二的目的端口 号是相同的, 则所述多媒体数据识别信息可以仅包括一个端口号, 该端口号 既可以作为多媒体数据一的源端口号又可以作为多媒体数据二的目的端口 优选地,还可以在录制指令中携带用于表示所述 IP地址或端口号是源 IP 地址或源端口号还是目的 IP地址或目的端口号的信息。
所述录制指令可以携带一路或多路多媒体数据的识别信息, 其中, 一路 多媒体数据的识别信息示例如下:
示例 1:
multimedial: des (目的) , IP地址 1 , 端口号 1
multimedia2: des (目的) , IP地址 2, 端口号 2
示例 2:
multimedial: des (目的) , IP地址 1, 端口号 1
multimedia2: sour (源), IP地址 1 , 端口号 1
示例 3:
IP地址 1, 端口 1
示例 4:
multimedial: sour (源), IP地址 1, 端口号 1; des (目的), IP地址 2, 端口号 2
multimedia2: sour (源), IP地址 3, 端口号 3; des (目的), IP地址 4, 端口号 4
示例 5:
multimedial: IP地址 1, 端口号 1
multimedia2: IP地址 2, 端口号 2
在上述示例中,多媒体数据识别信息均以 IP地址和端口号为例, 同样地, 在上述示例中的 IP地址和端口号也可以替换为 IP地址或端口号。
需要说明的是, 如果所述多媒体数据包括音频和视频。 所述音频的多媒 体数据识别信息和视频的多媒体数据识别信息可能相同也可能不同, 如果不 同, 且需要录制设备同时录制音频和视频, 所述多媒体数据识别信息包括所 述音频的识别信息(如音频的目的 IP地址和目的端口号)和所述视频的识别 信息 (如视频的目的 IP地址和目的端口号)。
所述多媒体数据识别信息, 具体还可以包括, 需要录制的多媒体数据对 应的呼叫标识, 所述多媒体数据对应的呼叫标识可以是, 在用于建立传输所 述多媒体数据的通道的信令中包含的呼叫标识。 所述多媒体数据包括的多媒 体数据一和多媒体数据二对应的呼叫标识是相同的。
可选地, 所述录制指令还可以包括需要录制的多媒体数据的数据类型, 如音频数据类型、 视频数据类型、 屏幕共享数据类型、 图像数据类型、 文本 数据类型等数据类型中的一种或多种, 用于指示录制设备录制指定的多媒体 数据类型对应的多媒体数据, 如, 对于视频电话通信, 可以指定仅录制该通 信过程中传输的音频数据, 而不录制视频数据。 下面分别介绍本发明实施例 1的三种示例实施方式。
示例实施方式 A: 分发设备根据接收的信令生成录制指令。
110A: 分发设备接收信令并根据所述信令生成录制指令, 所述信令为用 于建立传输所述多媒体数据的通道的信令。
所述信令具体可以是从镜像交换机接收的,也可以是从控制设备(如 CTI ) 接收的。
所述信令包括多媒体数据识别信息, 所述分发设备具体可以根据所述信 令获取多媒体数据识别信息, 并生成包括所述多媒体数据识别信息的录制指 令; 具体还可以将所述信令(如呼叫请求信令)作为录制指令, 具体地, 可 以直接将所述信令作为录制指令, 还可以删除所述信令中的除多媒体数据识 别信息以外的部分或全部信息后将所述信令作为录制指令。
如果所述分发设备接收的数据包括信令和多媒体数据, 所述分发设备根 据所述信令生成所述录制指令之前, 还可以包括, 从所述数据中检测出所述 信令。 所述信令,具体可以是 SIP信令、 H. 323信令、 H. 248信令等, 下面以 SIP 信令为例详细阐述从所述信令中获取多媒体数据识别信息的示例实施方式: 示例实施方式 1 : 从所述信令中获取所述多媒体数据对应的呼叫标识, 将 该呼叫标识作为录制指令中的多媒体数据识别信息。
具体地,从所述信令的呼叫标识头域获取呼叫标识, 如果所述信令为 SIP 信令, 则具体为从所述信令的 Ca n-ID头域获取 Ca l l-ID, Ca l l-ID即为呼叫 标识。 可以从任意类型的信令中获取呼叫标识, 也可以仅从设定类型的信令 中获取呼叫标识, 如呼叫请求信令 INVITE、 成功响应信令 200 0K、 成功响应 确认信令 ACK等信令。 以 INVITE信令为例, 如图 3-1所述, 从该 INVITE信 令的 Ca n-ID头域可以获取呼叫标识。
示例实施方式 2:从所述信令中获取多媒体数据对应的 IP地址或端口号, 将所述 IP地址或端口号作为多媒体数据识别信息。
具体可以包括, 从所述信令中的第一通信设备发送给第二通信设备的至 少一条信令中获取所述多媒体数据二的目的 IP地址、 或目的端口号、 或目的 IP地址和目的端口号, 从所述信令中的第二通信设备发送给所述第一通信设 备的至少一条信令中获取所述多媒体数据一的目的 IP地址、 或目的端口号、 或目的 IP地址和目的端口号。
优选地, 所述信令包含会话描述协议( SDP信息, ses s ion descr ipt ion protoco l ),从所述 SDP信息的连接信息 ( connec t ion informat ion )字段(即 "c= "行)获取 IP地址,或从所述 SDP信息的媒体名称与传输地址( media name and transpor t addres s )字段(即 "m=,, 行)获取端口号, 或从所述 SDP信 息的连接信息字段获取 IP地址并且从所述 SDP信息的媒体名称与传输地址字 段获取端口号。
如果所述多媒体数据一的源 IP地址与多媒体数据二的目的 IP地址是相 同的, 或者所述多媒体数据一的源端口号与多媒体数据二的目的端口号是相 同的, 也可以仅从第一通信设备发给第二通信设备的至少一条信令获取所述 多媒体数据二的目的 IP地址或目的端口号。
在实际的通信场景中, 所述第一通信设备和第二通信设备分别为主叫设 备和被叫设备。 具体地, 可以解析主叫设备发送给被叫设备的呼叫请求信令
(如 SIP INVITE信令) 以获取主叫设备用于接收被叫设备发送的多媒体数据 的 IP地址或端口号;也可以解析被叫设备发送给主叫设备的临时响应信令(如 SIP 183信令、 SIP 180信令等)或成功响应信令(如 SIP 200 OK信令) 以 获取被叫设备用于接收主叫设备发送的多媒体数据的 IP地址或端口号。
如图 3-1所示, 是一个 INVITE信令的示例。 1086 92. 167. 1. 248 (后续 筒称 1086 )呼叫 8000 92. 162. 1. 29(后续筒称 8000 ),向 8000发送 SIP INVITE 信令, 从该 INVITE信令中可以获取 1086用于接收 8000发送的多媒体数据的 相关参数, 如该多媒体数据的目的 IP地址( 192. 167. 1. 248 )和该多媒体数 据的目的端口号 ( 10574 )。
如图 3-2所示, 是一个 SIP 200 OK消息体的示例, 是 1086对应的用户 摘机后向 8000返回的 S IP 200 OK信令, 从该 200 0K信令中可以获取 8000 用于接收 1086发送的多媒体数据的相关参数, 如该多媒体数据的目的 IP地 址 ( 192. 162. 1. 29 )和该多媒体数据的目的端口号 ( 11798 )。
优选地, 可以从某一类型的信令(如 INVITE信令) 中获取呼叫标识, 用 该呼叫标识去检索接收的 SIP信令从而得到包含该呼叫标识的其它 SIP信令, 然后从上述具有相同呼叫标识的信令中确定包含 SDP信息的信令, 并从所述 确定出的信令的 SDP信息中获取 IP地址或端口号。
优选地, 根据所述信令生成录制指令之前还包括, 判断所述信令是否满 足预先设置的第一录制策略, 如果满足, 则根据所述信令生成所述录制指令, 所述第一录制策略用于确定需要录制的多媒体数据对应的信令。
所述判断所述信令是否满足预先设置的第一录制策略, 具体包括, 判断 所述信令是否包含与预先设置的录制号码相匹配的主叫号码或被叫号码, 所 述录制号码具体为需要录制的多媒体数据对应的通信设备的号码(如电话号 码), 所述预先设置的录制号码可以是一个或多个, 后续将所述一个或多个录 制号码的集合称为录制号码集; 或者, 判断所述信令是否包含与预先设置的
IP地址相匹配的 IP地址, 具体可以判断所述信令的 from头域值、或 to头域 值、 或 SDP信息的连接信息字段的 IP地址是否与预先设置的 IP地址相匹配, 所述预先设置的 IP地址具体包括需要录制的多媒体数据的 IP地址。 需要说 明的是, 由于包含相同的呼叫标识的信令均包含相同的主叫号码和被叫号码, 所以, 上述判断所述信令是否包含与预先设置的录制号码相匹配的主叫号码 或被叫号码, 具体可以是, 判断所述信令是否包含获取的呼叫标识, 所述获 取的呼叫标识指的是从包含与预先设置的录制号码相匹配的主叫号码或被叫 号码的信令中解析出的呼叫标识。
在 IPCC场景中, 所述录制号码集优选是根据 IPCC座席号码制定的, 具 体来说, 可以是根据录制工号集合以及座席工号与座席号码的对应关系生成 的, 所述录制工号集合表示仅录制该录制工号集合中的座席工号所对应的座 席代表的通信相关的多媒体数据。 在 IPCC实际应用场景中, 座席可以注册到 CTI、 ACD、 PBX、 MP等控制设备上, 设置所述录制工号集合的可以是 CTI、 ACD、 PBX、 UAP等控制设备, 后续仅以 CTI为例加以详细阐述。 当座席代表签 入 CTI的时候, CTI会记录座席代表的工号与号码的对应关系, 相应地, 上述 由录制工号集合以及座席工号与座席号码的对应关系生成最新的录制号码集 合的示例实施方式如下: 如, CTI由录制工号集合以及座席工号与座席号码的 对应关系表生成录制号码集合, 并将该录制号码集合发送给分发设备, 如果 录制工号集合发生变化(如有新的需录制的座席工号注册, 即将新的座席工 号添加到录制工号集合)或座席工号与座席号码的对应关系表发生变化(如, 有座席代表签入 CTI、 有座席代表签出 CTI ), 则相应更新录制号码集合, 并 将更新后的录制号码集合发送给分发设备; 又如, CTI将录制工号集合以及座 席工号与座席号码的对应关系表发送给分发设备并由该分发设备生成录制号 码集合, 如果录制工号集合或座席工号与座席号码的对应关系表发生变化, 则相应地将最新的录制工号集合或最新的对应关系表发送给分发设备并由分 发设备更新该录制号码集合, 也可以仅将更新部分的录制工号或对应关系发 送给分发设备并由分发设备更新该录制号码集合。 可选地, 所述录制号码集 也可以是预先配置在分发设备上的。
分发设备还可以根据录制指示信息生成所述录制指令, 具体可以包括, 先记录录制参数, 如多媒体数据识别信息、 多媒体数据类型等, 待获取录制 所述多媒体数据的录制指示信息后生成包括录制参数的所述录制指令。 获取 所述录制指示信息的方法可以包括, 从与所述信令具有相同的呼叫标识的信 令(具体可以是 SIP INFO信令) 中获取录制指示信息。 获取所述录制指示信 息后, 确定所述录制指示信息所对应的已记录的录制参数, 并生成包括所述 录制参数(如多媒体数据识别信息) 的录制指令, 其中, 确定所述录制指示 信息所对应的已记录的录制参数的方式可以包括, 根据所述 SIP INFO中包含 的参数确定,如,所述记录的录制参数包括的多媒体数据识别信息为 Cal l-ID, 则可以 艮据 SIP INFO中包括的 Can-ID匹配记录的录制参数, 又如, 所述记 录的录制参数包括的多媒体数据识别信息不是 Ca 11 - 1 D ,但同时记录了录制参 数和 Ca l l-ID的关联关系, 则可以根据 SIP INFO中包括的 Cal l-ID和记录的 录制参数与 Can-ID 的关联关系匹配到记录的录制参数。 另外, 分发设备还 可以在获取到所述录制指示信息后再获取该呼叫对应的多媒体数据的录制参 数并生成包括该录制参数的所述录制指令。
采用根据录制指示信息生成录制指令的方式, 可以实现, 在用户指示要 对本次通信的多媒体数据进行录制的情况下才录制, 可以充分体现用户的录 制意愿, 尤其适用于 UC场景。
优选地, 所述分发设备在检测到表示所述录制指令对应的通信建立成功 的信令(如 SIP 200 0K、 SIP ACK )后发送所述录制指令, 采用该实现方式, 可以避免录制在通信建立之前传输的多媒体数据(如多媒体彩铃数据), 从而 可以保证录制的多媒体数据为通信双方之间传输的多媒体数据。 120A: 分发设备向录制设备发送所述录制指令;
具体地, 可以是先确定需要录制所述多媒体数据识别信息对应的多媒体 数据的录制设备, 然后向所述确定的录制设备发送所述录制指令。
确定所述录制设备的方法, 具体可以是, 根据预先设置的第二录制策略 确定所述录制设备。 所述第二录制策略可以包括基于负载均衡确定录制设备 的策略, 如, 将 3000路通信的多媒体数据平均分配给 12 台录制设备进行录 制; 又如, 对于各录制设备存在硬件性能差异的场景, 比如有些是性能较高 的新款设备, 可以支持 500路, 有些是性能较低的旧款服务器, 可以支持 200 路, 则可以根据各设备的能力规格, 进行相应的负载均衡。 所述第二录制策 略可以包括基于多媒体数据识别信息的特征确定录制设备的策略, 如, 尽可 能使得分配给同一台录制设备的需录制的多媒体数据对应的通信设备在组网 部署上的逻辑位置尽可能是关联的, 即使得分配给同一台录制设备的需录制 的多媒体数据对应的 IP地址尽可能是连续的, 或者分配给同一台录制设备的 需录制的多媒体数据对应的端口号尽可能是连续的,如,假设有 2400个用户, 这些用户 的通信设备传输的多媒体数据对应的 IP 地址分布在 X. X. 1. 10-x. X. 11. 250, 则可以将与 IP地址范围 x. x. 1. 10-x. x. 2. 20对应的 250路通信的多媒体数据分配给同一台录制设备录制。所述第二录制策略还可 以包括根据设置的录制设备与录制号码集的关联关系确定录制设备的策略, 如, 录制设备 1录制录制号码集 1所包含的号码对应的多媒体数据。 具体实 现时, 所述第二录制策略可以包括多种录制策略(如上述三种录制策略) 中 的一种或多种。
也可以不确定录制该多媒体数据的录制设备, 而是直接向与该分发设备 通信的所有录制设备发送该录制指令, 由各个录制设备确定该录制指令包括 的多媒体数据识别信息对应的多媒体数据是否为需要本录制设备录制的多媒 体数据, 优选地, 在发送所述录制指令之前, 还可以包括, 向各个录制设备 发送需要其录制的多媒体数据识别信息集。
另外, 分发设备可以先生成所述录制指令, 获取用户指示后再向录制设 备发送所述录制指令, 获取用户指示的方法如步骤 110A所述。 采用获取用户 指示后再向录制设备发送所述录制指令的方式, 可以实现, 在用户指示要对 本次通信的多媒体数据进行录制的情况下才录制, 可以充分体现用户的录制 意愿, 尤其适用于 UC场景。
130A: 所述录制设备接收到所述录制指令后识别所述录制指令中包括的 多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据。
可选地, 所述录制设备可以接收多媒体数据, 并从接收的多媒体数据中 识别所述多媒体数据识别信息对应的多媒体数据。 优选地, 所述录制设备从 镜像交换机接收所述多媒体数据。 需要说明的是, 所述录制设备接收的多媒 体数据是封装在接收的数据包中的。
识别所述多媒体数据识别信息对应的多媒体数据, 具体可以包括, 判断 接收的数据包中是否包含所述多媒体数据识别信息, 如果包括, 则将所述数 据包所包含的数据确定为所述多媒体数据识别信息对应的多媒体数据。
具体地, 所述多媒体数据识别信息具体包括 IP地址, 所述录制设备判断 接收的数据包中的目的 IP地址或源 IP地址是否为所述录制指令包括的 IP地 址, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多媒 体数据; 或者, 所述多媒体数据识别信息具体包括端口号, 所述录制设备判 断接收的数据包中的目的端口号或源端口号是否为所述录制指令包括的端口 号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多媒 体数据; 或者, 所述多媒体数据识别信息包括 IP地址和端口号, 所述录制设 备判断接收的数据包中的目的 IP地址和目的端口号, 是否为所述录制指令包 括的 IP地址和端口号, 如果判断结果为是, 则将所述数据包包含的数据确定 为需要录制的多媒体数据; 或者 所述多媒体数据识别信息具体包括 IP地址和端口号, 所述录制设备判断 接收的数据包中的源 IP地址和源端口号, 是否为所述录制指令包括的 IP地 址和端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录 制的多媒体数据。
下面以数据包为封装 RTP包的 IP包为例详加阐述从接收的多媒体数据中 识别所述多媒体数据识别信息对应的多媒体数据的示例实施方式:
如图 4-1和图 4-2所示,图 4-1是 10086向 8000发送的封装 RTP包的 IP 包, 图 4-2是 8000向 10086发送的封装 RTP包的 IP包。 需要说明的是, 在 图 4-1和 4-2中仅给出了 IP包的源 IP地址、 目的 IP地址、 源端口号和目的 端口号, 省略了该 IP包的其它字段。
下面以图 4-1和图 4-2所示的 IP包为例举例说明如下, 在如下示例中, 多媒体数据识别信息均以 IP地址和端口号为例, 在如下示例中的 IP地址和 端口号也可以替换为 IP地址或端口号。
示例 1 :
录制指令中的多媒体数据识别信息包括多媒体数据一的目的 IP地址和目 的端口号以及多媒体数据二的目的 IP地址和目的端口号, 如下:
Mul t imedial : des (目的) , 192. 162. 1. 29 , 11798
Mul t imedia2: des (目的) , 192. 167. 1. 248 , 10574
则通过比对多媒体数据识别信息中包括的目的 IP地址和目的端口号与 IP 包中的目的 IP地址和目的端口号, 可以确定图 4-1所示的 IP包和图 4-2所 示的 IP包中的多媒体数据均为需要录制的多媒体数据, 且可以确定图 4-1所 示的 IP包为多媒体数据一对应的数据包, 图 4-2所示的 IP包为多媒体数据 二对应的数据包。
需要说明的是, 在示例 1中也可以不在录制指令中携带用于表示 IP地址 和端口号为源 IP地址和源端口号或为目的 IP地址和目的端口号的信息 (如 示例中的 des )0所述录制设备可以直接利用录制指令中携带的 IP地址和端口 号与 IP包中的源 IP地址和源端口号进行匹配或与 IP包中的目的 IP地址和 目的端口号进行匹配, 如果匹配则将该 IP包中的多媒体数据确定为需要录制 的多媒体数据。
示例 2:
录制指令中的多媒体数据识别信息包括多媒体数据一的目的 IP地址和目 的端口号以及多媒体数据二的源 IP地址和源端口号, 如下:
Mul t imedial : des (目的) , 192. 162. 1. 29 , 11798
Mul t imedia2: sour (源) , 192. 162. 1. 29 , 11798
则通过比对多媒体数据识别信息中包括的目的 IP地址和目的端口号与 IP 包中的目的 IP地址和目的端口号, 可以确定图 4-1所示的 IP包中的多媒体 数据为需要录制的多媒体数据, 且可以确定图 4-1所示的 IP包为多媒体数据 一对应的数据包; 通过比对多媒体数据识别信息中包括的源 IP地址和源端口 号与 IP包中的源 IP地址和源端口号, 可以确定图 4-2所示的 IP包中的多媒 体数据为需要录制的多媒体数据, 且可以确定图 4-2所示的 IP包为多媒体数 据二对应的数据包。
示例 3:
录制指令中的多媒体数据识别信息包括多媒体数据的 IP地址和端口号, 该 IP地址和端口号既作为多媒体数据一的目的 IP地址和目的端口号又作为 多媒体数据二的源 IP地址和源端口号
192. 162. 1. 29 , 11798
将多媒体数据识别信息中包括的 IP地址和端口号作为目的 IP地址和目 的端口号与 IP 包中的目的 IP地址和目的端口号进行比对, 可以确定图 4-1 所示的 IP包中的多媒体数据为需要录制的多媒体数据, 且可以确定图 4-1所 示的 IP包为多媒体数据一对应的数据包;将多媒体数据识别信息中包括的 IP 地址和端口号作为源 IP地址和源端口号与 IP包中的源 IP地址和源端口号进 行比对, 可以确定图 4_2所示的 IP包中的多媒体数据为需要录制的多媒体数 据, 且可以确定图 4-2所示的 IP包为多媒体数据二对应的数据包。 示例 4:
录制指令中的多媒体数据识别信息包括多媒体数据一的源 IP地址和源端 口号以及多媒体数据一的目的 IP地址和目的端口号, 还包括多媒体数据二的 源 IP地址和源端口号以及多媒体数据二的目的 IP地址和目的端口号
Mul t imedial: sour (源) , 192. 167. 1. 248 , 10574 ; des ( 目的) , 192. 162. 1. 29 , 11798
Mul t imedia2: sour (源) , 192. 162. 1. 29 , 11798; des ( 目的) , 192. 167. 1. 248 , 10574
则通过比对多媒体数据识别信息中包括的 Mul t imedial的源 IP地址和源 端口号、 目的 IP地址和目的端口号与 IP包中的源 IP地址和源端口号、 目的 IP地址和目的端口号,可以确定图 4-1所示的 IP包中的多媒体数据为需要录 制的多媒体数据, 且可以确定图 4-1所示的 IP包为多媒体数据一对应的数据 包; 通过比对多媒体数据识别信息中包括的 Mul t imedia2的源 IP地址和源端 口号、 目的 IP地址和目的端口号与 IP包中的源 IP地址和源端口号、 目的 IP 地址和目的端口号, 可以确定图 4-2所示的 IP包中的多媒体数据为需要录制 的多媒体数据,且可以确定图 4-2所示的 IP包为多媒体数据二对应的数据包。
另外, 还可以在数据包中扩展呼叫标识字段, 用于携带该数据包对应的 呼叫标识(如 Can-ID ), 如在 RTP包头域中扩展 Cal l-ID字段。 如果所述多 媒体数据识别信息为呼叫标识(如 Can-ID ), 相应地, 识别所述多媒体数据 识别信息对应的多媒体数据, 具体还可以包括, 判断接收的数据包中是否包 含所述呼叫标识, 如果包含, 则将所述数据包包含的数据确定为需要录制的 多媒体数据。 具体还可以结合数据包中可以用于区分多媒体数据一和多媒体 数据二的信息(如数据包中的源 IP地址)来确定多媒体数据一对应的数据包 和多媒体数据二对应的数据包。
所述录制设备接收的还可以是包括信令和多媒体数据的数据。 如果所述 录制指令中包括的多媒体数据识别信息为呼叫标识, 可选地, 所述录制设备 可以根据所述呼叫标识获取包含所述呼叫标识的信令(如从接收的信令中匹 配出包含所述呼叫标识的信令), 从所述获取的信令中获取 IP地址, 并判断 接收的数据包中的目的 IP地址或源 IP地址是否为所述获取的 IP地址, 如果 判断结果为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数据; 或者, 从所述获取的信令中获取端口号, 并判断接收的数据包中的目的端口 号或源端口号是否为所述获取的端口号, 如果判断结果为是, 则将所述数据 包所包含的数据确定为需要录制的多媒体数据; 或者, 从所述获取的信令中 获取 IP地址和端口号, 并判断接收的数据包中的目的 IP地址和目的端口号 是否为所述获取的 IP地址和端口号, 如果判断结果为是, 则将所述数据包所 包含的数据确定为需要录制的多媒体数据; 或者, 从所述获取的信令中获取 IP地址和端口号,并判断接收的数据包中的源 IP地址和源端口号是否为所述 获取的 IP地址和端口号, 如果判断结果为是, 则将所述数据包所包含的数据 确定为需要录制的多媒体数据。 需要说明的是, 从所述匹配出的信令中获取 I P地址或端口号的方法同步骤 11 OA所述。
如果录制的数据包括多媒体数据一和多媒体数据二, 且多媒体数据一和 多媒体数据二均包括音频, 优选地, 所述录制设备将所述多媒体数据一包括 的音频和所述多媒体数据二包括的音频进行混音后录制存储下来。
优选地, 如果录制指令还包括需要录制的多媒体数据的类型, 如音频、 视频, 则所述录制设备还可以根据数据包中携带的多媒体数据的类型确定需 要录制的多媒体数据。
优选地, 录制设备也可以从接收到的数据包中筛选出可能会被录制的数 据包, 然后从筛选出的数据包中识别所述录制指令包括的多媒体数据识别信 息对应的数据包, 所述多媒体数据识别信息集为预先配置的, 或从分发设备 获取的, 或根据之前接收的录制指令包括的多媒体数据识别信息生成的。 优 选地, 如果所述录制设备接收的是包括信令和多媒体数据的数据, 具体可以 是, 所述录制设备从接收到的数据中检测出数据包, 并从检测出的数据包中 筛选出多媒体数据识别信息集对应的数据包并从筛选出的数据包中识别所述 录制指令包括的多媒体数据识别信息对应的数据包。
所述筛选操作, 具体可以是根据本地存储的多媒体数据识别信息集进行 筛选, 所述多媒体数据识别信息集可以是 IP地址集合(如 IP地址范围)、 或 端口号集合(如端口号范围)、 或 IP地址集合和端口号集合, 所述 IP地址范 围或端口号范围具体可以是完全连续的范围也可以是阶段连续的范围, 以 IP 地址范围为例, 完全连续的 IP地址范围示例为 X. X. 1. 10-x. X . 2. 20, P介段连 续的 IP地址范围示例为 X. X. 1. 10-x. X. 1. 120和 x. x. 1. 120-x. x. 2. 20。 所述 多媒体数据识别信息集可以是从所述分发设备接收的, 也可以是根据所述分 发设备发送的录制指令包括的多媒体数据识别信息生成的, 如, 将接收的录 制指令包括的需要本录制设备录制的多媒体数据识别信息记录下来形成多媒 体数据识别信息集。 由于多媒体数据识别信息集包括的多媒体数据识别信息 不是完全离散的, 而是完全连续或阶段连续的, 即这些多媒体数据识别信息 之间是有逻辑关系的, 所以, 所述多媒体数据识别信息集可以以连续范围的 逻辑表达式来表示(如端口号 1 QQQ()_1 ()()3()、 IP地址 X. X. 10. l Q_x. X. 11. 70 等), 便于快速比对筛选出可能需要录制的媒体。 所述筛选操作, 具体还可以 是根据其它筛选条件进行筛选, 如数据包类型 (如仅录制音频数据)等。
需要说明的是, 如果所述录制设备接收的是包括信令和多媒体数据的数 据, 即接收的数据包包括封装信令的数据包和封装多媒体数据的数据包, 所 述录制设备从接收到的多媒体数据中识别所述录制指令包括的多媒体数据识 别信息对应的多媒体数据之前, 还可以包括, 从所述数据中检测出多媒体数 据, 即从接收的数据包中检测出封装多媒体数据的数据包。
优选地, 录制设备还可以先緩存接收到的数据包, 从緩存的数据包中筛 选出可能会被录制的数据包。 具体示例实施方式如下: 首先对收到的数据包 进行緩存(如按实时先进先出方式緩存), 然后执行实时比对的筛选操作, 只 要数据包不符合多媒体数据识别信息集的逻辑表达式, 则实时抛掉, 如果符 合, 则筛选出该数据包。
需要说明的是, 如果所述录制设备接收的是包括信令和多媒体数据的数 据, 即接收的数据包包括封装信令的数据包和封装多媒体数据的数据包, 具 体可以, 实时緩存所述接收到的数据包, 从所述緩存的数据包中检测出封装 多媒体数据的数据包并从检测出的封装多媒体数据的数据包中筛选出多媒体 数据识别信息集对应的数据包。
对收到的多媒体数据进行实时緩存并根据逻辑表达式实时比对以筛选出 包含可能需要录制的多媒体数据的数据包供后续从所述筛选出的数据包中识 别包含需要录制的多媒体数据的数据包进行录制, 可以应对较大的实时网络 流量, 从而进一步提升录制设备的效率。
可选地, 如果分发设备不先确定录制多媒体数据的录制设备, 而是直接 向与该分发设备通信的所有录制设备发送用于指示录制该多媒体数据的录制 指令, 则各个录制设备需要确定该录制指令包括的多媒体数据识别信息对应 的多媒体数据是否为需要本录制设备录制的多媒体数据, 具体可以根据所述 多媒体数据识别信息集确定, 即如果所述录制指令包括的多媒体数据识别信 息属于所述多媒体数据识别信息集, 则确定该多媒体数据识别信息对应的多 媒体数据为需要本录制设备录制的多媒体数据。
优选地, 分发设备和录制设备接收的为相同的数据, 所述数据包括信令 和多媒体数据, 具体可以是从镜像交换机接收的镜像数据。 如图 5所示, 是示例实施方式 A的一种优选的示例实施方式。
镜像交换机将汇聚的镜像数据(如图 5所示的 3000路镜像数据)分别发 送给分发设备和各个录制设备, 所述镜像数据包括信令和多媒体数据。
所述分发设备接收所述镜像数据后, 根据所述镜像数据包括的信令生成 包含多媒体数据识别信息的录制指令, 并指示需要录制该多媒体数据识别信 息对应的多媒体数据的录制设备录制该多媒体数据。
所述录制设备接收所述镜像数据后, 根据接收的录制指令包括的多媒体 数据识别信息从接收的镜像数据所包括的多媒体数据中识别需要录制的多媒 体数据并录制, 录制的文件可以存储在录制设备上, 也可以存储在与所述录 制设备通信的存储设备上。
采用该优选示例实施方式, 能够实现大容量局点场景下的自动多媒体数 据录制, 几乎不存在处理容量上限, 只要将通信的相关数据汇聚到一个端口 后镜像给录制系统的分发设备, 录制系统就能独立高效地完成多媒体数据录 制。
在实际部署中, 可以将超大容量局点的通信相关数据分别通过多个端口 汇聚和镜像出来, 分别对每个端口镜像出来的通信多媒体数据进行录制。
根据本发明实施例 1的示例实施方式 A,分发设备无需进行多媒体数据的 处理与分发, 分发设备只需要处理接收的信令并根据所述信令确定需要录制 的多媒体数据对应的多媒体数据识别信息并发送给录制设备, 由录制设备识 别所述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据, 分发 设备处理的数据量很小, 消耗的资源比较少, 因此一般不会引起性能瓶颈, 从而提升了录制多媒体数据的效率。
示例实施方式 B: 分发设备根据获取的多媒体数据识别信息生成录制指 令。
1 10B:分发设备从控制设备接收多媒体数据识别信息, 并生成包括所述多 媒体数据识别信息的录制指令。
具体地 , 所述控制设备从接收的信令中获取多媒体数据识别信息并将获 取的多媒体数据识别信息发送给分发设备, 分发设备生成包括所述多媒体数 据识别信息的录制指令; 所述控制设备还可以从信令中获取所述多媒体数据 识别信息对应的主叫号码或被叫号码并发送给分发设备, 分发设备判断所述 主叫号码或被叫号码是否与预先设置的录制号码相匹配, 如果匹配则生成包 括所述多媒体数据识别信息的录制指令。
120B:与 120A类似, 不再赞述;
130B:与 130A类似, 不再赞述。
在示例实施方式 B 中, 所述控制设备解析信令获取多媒体数据识别信息 并发送给分发设备供其生成录制指令, 所述分发设备无需接收并解析信令, 进一步减轻了分发设备的处理负担, 进一步提升了录制多媒体数据的效率。
需要说明的是, 示例实施方式 B主要针对分发设备与控制设备合设的情 况。
在实际应用中, 所述录制指令还可以包括所述多媒体数据识别信息对应 的通信的相关描述信息, 包括但不限于: 所述通信双方的号码、 座席的工号、 客户的身份信息、 座席与客户通信过程中的数据类交互信息、 录制价值信息、 评价信息等, 用于录制设备录制多媒体数据的同时记录下所述描述信息供后 续使用。 在示例实施方式 A 中, 所述描述信息具体可以是所述分发设备从所 述信令中解析出来的; 在示例实施方式 B 中, 所述描述信息具体可以是控制 设备从接收的信令中解析出来并发送给分发设备的。 示例实施方式 C: 分发设备根据预先设置的第三录制策略生成录制指令。 H OC: 分发设备根据预先设置的第三录制策略生成所述录制指令, 所述 第三录制策略用于确定需要各录制设备录制的多媒体数据的多媒体数据识别 信息。
具体可以是, 预先设置每个录制设备对应的用户身份识别信息, 并预先 设置所述用户身份识别信息与多媒体数据识别信息(如 IP地址、 或端口号、 或 IP地址和端口号)的对应关系, 所述用户身份识别信息具体可以是电话号 码(如 UC用户的电话号码、 座席电话号码)、 座席工号等。 所述分发设备分 别获取所述预先设置的各个录制设备对应的用户身份识别信息, 进而获取与 所述用户身份识别信息相对应的多媒体数据识别信息, 并生成包括所述多媒 体数据识别信息的录制指令。
具体还可以是, 预先设置每个录制设备对应的多媒体数据识别信息, 所 述分发设备分别获取所述预先设置的各个录制设备对应的多媒体数据识别信 息, 并生成包括所述多媒体数据识别信息的录制指令。
所述生成包括所述多媒体数据识别信息的录制指令, 具体可以是, 针对 每个录制设备分别生成一个录制指令, 将获取的每个录制设备对应的多媒体 数据识别信息分别放到针对该录制设备生成的录制指令中; 具体还可以是, 针对与该分发设备通信的所有录制设备生成相同的录制指令, 将获取的每个 录制设备对应的多媒体数据识别信息都放到该录制指令中, 同时在该录制指 令中携带录制设备与该录制设备对应的多媒体数据识别信息的关联关系。
120C: 分发设备向录制设备发送所述录制指令;
具体地,如果在步骤 1 10C中是针对每个录制设备分别生成一个录制指令, 则将针对各个录制设备生成的录制指令分别发送给该设备; 如果在步骤 110C 中是针对与该分发设备通信的所有录制设备生成相同的录制指令, 则向所有 录制设备都发送该录制指令。
1 30C: 所述录制设备接收到所述录制指令后从接收的多媒体数据中识别 所述录制指令中包括的多媒体数据识别信息对应的多媒体数据并录制所述识 别的多媒体数据。
如果所述录制指令中包括录制设备与该录制设备对应的多媒体数据识别 信息的关联关系, 则先根据所述关联关系确定出本录制设备对应的多媒体数 据识别信息, 再从接收的多媒体数据中识别所述确定出的多媒体数据识别信 息对应的多媒体数据并录制所述识别的多媒体数据。
所述识别操作和录制操作的具体实现可以参照 1 30A。 在示例实施方式 C 中, 分发设备无需解析信令, 直接根据第二录制策略 将当前需要各录制设备录制的多媒体数据的识别信息分别发送给各录制设 备。 采用该实施方式, 分发设备的处理效率较高, 实现成本较低。 需要说明的是, 在本发明实施例 1 中, 所述分发设备还可以向所述录制 设备发送录制附加信息, 所述录制附加信息可以包括用于指示录制方式的信 息, 如, 对于视频多媒体数据的录制, 可以是根据分辨率等对视频进行分等 级录制, 例如, 完整录制标清以下的视频, 分片段录制高清视频(每 256 个 多媒体数据帧中只录制 64 个帧等)。 所述录制附加信息可以携带在录制指令 中, 也可以通过不同于录制指令的其它指令发送。 根据本发明实施例 1 ,本发明实施例 2提出了一种实现多媒体数据录制的 分发设备 100。
如图 6所示, 所述实现多媒体数据录制的分发设备 100可以包括: 指令生成单元 1002 , 用于生成录制指令, 所述录制指令包括多媒体数据 识别信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据;
指令发送单元 1003 , 用于向录制设备发送所述录制指令, 以使得所述录 制设备识别所述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数 据。
如图 7所示,优选地,所述分发设备 100还可以包括数据接收单元 1001A, 所述数据接收单元用于接收数据, 所述数据包括信令, 所述信令为用于建立 传输多媒体数据的通道的信令, 具体地, 可以是通过第一网卡(可以包括一 块或多块网卡)接收所述数据; 所述指令生成单元, 具体用于根据所述信令 生成所述录制指令。
优选地, 所述指令生成单元, 还用于判断所述信令是否满足第一录制策 略, 所述第一录制策略用于确定需要录制的多媒体数据对应的信令, 如果满 足, 则根据所述信令生成所述录制指令。 如, 判断所述信令是否包含与预先 设置的录制号码相匹配的主叫号码或被叫号码, 如果满足, 则根据所述信令 生成所述录制指令, 所述录制号码具体为需要录制的多媒体数据对应的通信 设备的号码(如电话号码); 又如, 判断所述信令是否包含与预先设置的 IP 地址相匹配的 IP地址, 所述预先设置的 IP地址具体包括需要录制的多媒体 数据的源 IP地址或目的 IP地址, 如果满足, 则根据所述信令生成所述录制 指令。
优选地, 所述信令包含会话描述协议 SDP信息, 所述指令生成单元, 具 体用于从所述 SDP信息的连接信息( connect ion informat ion )字段 (即 "c=" 行)获取 IP地址并生成包括所述 IP地址的录制指令, 或从所述 SDP信息的 媒体名称与传输地址 ( media name and t ranspor t addres s )字段 (即 "m=" 行)获取端口号并生成包括所述端口号的录制指令, 或从所述 SDP信息的连 接信息字段获取 IP地址并从所述 SDP信息的媒体名称与传输地址字段获取端 口号并生成包括所述 IP地址和所述端口号的录制指令; 或者, 具体用于从所 述信令的呼叫标识 Ca l l-ID 头域获取呼叫标识并生成包括所述呼叫标识的录 制指令。
如果所述数据包括信令和多媒体数据, 所述设备还可以包括信令检测单 元, 用于从所述数据中检测出信令。
优选地, 如果所述分发设备还具有录制多媒体数据的功能, 所述分发设 备还可以包括录制单元 1004 , 所述指令发送单元还用于向所述录制单元发送 录制指令, 以指示所述录制单元录制所述多媒体数据识别信息对应的多媒体 数据; 所述录制单元录制所述多媒体数据识别信息对应的多媒体数据, 具体 地, 所述录制单元接收到录制指令后, 从接收到的多媒体数据中识别所述录 制指令包括的多媒体数据识别信息对应的多媒体数据并录制。 优选地, 所述 录制单元通过第二网卡(可以包括一块或多块网卡)接收所述多媒体数据或 通过第二网卡接收包括信令和所述多媒体数据的数据并从所述数据中检测出 所述多媒体数据。
所述第一网卡和所述第二网卡可以是同一网卡, 优选地, 也可以是不同 的网卡。 对于将分发设备与现有的录制设备合设的场景, 如果第一网卡和第 二网卡是不同的网卡, 则实现信令接收与检测功能的网络链路和实现录制操 作的网络链路在物理网络上是分开的 , 使得合设后的信令接收与检测流程同 原录制设备的录制流程在网络链路上互相独立, 有利于保证较高的录制多媒 体数据的性能。
可选地, 所述指令生成单元, 具体用于根据预先设置的第三录制策略生 成所述录制指令, 所述第三录制策略用于确定需要各录制设备录制的多媒体 数据的多媒体数据识别信息。 所述指令生成单元, 具体可以用于获取预先设 置的各个录制设备对应的用户身份识别信息, 进而获取预先设置的与所述用 户身份识别信息相对应的多媒体数据识别信息, 并生成包括所述多媒体数据 识别信息的录制指令, 所述用户身份识别信息具体可以是电话号码(如 UC用 户的电话号码、 座席电话号码)、 座席工号等, 所述多媒体数据识别信息可以 是 IP地址、 或端口号、 或 IP地址和端口号; 所述指令生成单元, 具体还可 以用于分别获取预先设置的各个录制设备对应的多媒体数据识别信息, 并生 成包括所述多媒体数据识别信息的录制指令。 所述生成包括所述多媒体数据 识别信息的录制指令, 具体可以是, 针对每个录制设备分别生成一个录制指 令, 将获取的每个录制设备对应的多媒体数据识别信息分别放到针对该录制 设备生成的录制指令中; 具体还可以是, 针对与该分发设备通信的所有录制 设备生成相同的录制指令, 将获取的每个录制设备对应的多媒体数据识别信 息都放到该录制指令中, 同时在该录制指令中携带录制设备与该录制设备对 应的多媒体数据识别信息的关联关系。
如图 8 所示, 所述分发设备还可以包括多媒体数据识别信息接收单元 1001B, 用于接收多媒体数据识别信息, 具体可以是从控制设备接收所述控制 设备从接收的信令中获取的多媒体数据识别信息; 所述指令生成单元, 具体 用于生成包括所述多媒体数据识别信息的录制指令。 优选地, 所述多媒体数 据识别信息接收单元, 还用于获取所述多媒体数据识别信息对应的主叫号码 或被叫号码, 所述指令生成单元还用于, 判断所述主叫号码或被叫号码是否 与预先设置的录制号码相匹配, 并在判断结果为是时生成包括所述多媒体数 据识别信息的录制指令。
优选地, 所述设备还包括录制设备确定单元, 用于根据预先设置的第二 录制策略确定用于录制所述多媒体数据识别信息对应的多媒体数据的录制设 备; 所述指令发送单元, 具体用于向所述确定的录制设备发送所述录制指令; 或者, 所述指令发送单元, 具体用于向与所述分发设备通信的所有录制设备 发送所述录制指令, 以便于各录制设备判断所述录制指令中包括的多媒体数 据识别信息对应的多媒体数据是否为指示本录制设备录制的多媒体数据, 并 在判断为是时录制所述多媒体数据。
具体地, 可以使用专用硬件电路(如现场可编程门阵列(FPGA , f ield programmable gate array)等硬件电路) 实现所述分发设备的部分或全部功 能, 具体可以是, 利用所述硬件电路实现所述分发设备包括的一个或多个单 元的功能, 从而进一步提升分发设备的性能。
所述分发设备 100的具体功能实现参见本发明实施例 1。 根据本发明实施例 1 ,本发明实施例 3提出了一种实现多媒体数据录制的 录制设备 200。
如图 9所示, 所述实现多媒体数据录制的录制设备 200包括:
指令接收单元 2001 , 用于从分发设备接收录制指令, 所述录制指令包括 多媒体数据识别信息, 所述多媒体数据识别信息用于识别需要录制的多媒体 数据;
多媒体数据识别单元 2005 , 用于根据所述多媒体数据识别信息识别需要 录制的多媒体数据;
录制单元 2006 , 用于录制所述多媒体数据。
可选地, 如图 10所示, 所述录制设备还可以包括数据接收单元 2002 , 用 于接收数据, 所述数据包括多媒体数据, 优选地, 具体用于从镜像交换机接 收所述数据。 所述多媒体数据识别单元, 具体用于从所述接收的多媒体数据 中识别多媒体数据识别信息对应的多媒体数据。
所述录制指令包括的多媒体数据识别单元的具体功能实现如下所述: 所述多媒体数据识别信息具体包括呼叫标识, 所述多媒体数据识别单元, 具体用于判断接收的数据包是否包含所述呼叫标识, 如果包含, 则将所述数 据包包含的数据确定为需要录制的多媒体数据。
或者, 所述多媒体数据识别信息具体包括呼叫标识, 所述多媒体数据识 别单元, 具体用于根据所述呼叫标识获取包含所述呼叫标识的信令(如从接 收的信令中匹配出包含所述呼叫标识的信令), 从所述获取的信令中获取 IP 地址, 并判断接收的数据包中的目的 IP地址或源 IP地址是否为所述获取的
IP地址, 如果判断结果为是, 则将所述数据包所包含的数据确定为需要录制 的多媒体数据; 或者从所述获取的信令中获取端口号, 并判断接收的数据包 中的目的端口号或源端口号是否为所述获取的端口号, 如果判断结果为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数据; 或者, 从所述 获取的信令中获取 IP地址和端口号, 并判断接收的数据包中的目的 IP地址 和目的端口号是否为所述获取的 IP地址和端口号, 如果判断结果为是, 则将 所述数据包所包含的数据确定为需要录制的多媒体数据; 或者, 从所述获取 的信令中获取 IP地址和端口号, 并判断接收的数据包中的源 IP地址和源端 口号是否为所述获取的 ip地址和端口号, 如果判断结果为是, 则将所述数据 包所包含的数据确定为需要录制的多媒体数据。
或者, 所述多媒体数据识别信息具体包括 IP地址, 所述多媒体数据识别 单元, 具体用于判断接收的数据包中的目的 IP地址或源 IP地址是否为所述 录制指令包括的 IP地址, 如果判断结果为是, 则将所述数据包包含的数据确 定为需要录制的多媒体数据。
或者, 所述多媒体数据识别信息具体包括端口号, 所述多媒体数据识别 单元, 具体用于判断接收的数据包中的目的端口号或源端口号是否为所述录 制指令包括的端口号, 如果判断结果为是, 则将所述数据包包含的数据确定 为需要录制的多媒体数据。
或者, 所述多媒体数据识别信息具体包括 IP地址和端口号, 所述多媒体 数据识别单元, 具体用于判断接收的数据包中的目的 IP地址和目的端口号, 是否为所述录制指令包括的 IP地址和端口号, 如果判断结果为是, 则将所述 数据包包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识 别信息具体包括 IP地址和端口号,所述录制设备判断接收的数据包中的源 IP 地址和源端口号是否为所述录制指令包括的 IP地址和端口号, 如果判断结果 为是, 则将所述数据包包含的数据确定为需要录制的多媒体数据。 优选地, 所述数据接收单元接收的数据具体包括信令和多媒体数据; 所 述设备还包括多媒体数据检测单元, 用于从所述接收的数据中检测出多媒体 数据; 所述多媒体数据识别单元, 具体用于根据所述多媒体数据识别信息从 所述检测出的多媒体数据中识别需要录制的多媒体数据。
如图 11 所示, 优选地, 所述录制设备 200还包括多媒体数据筛选单元 2004 , 所述多媒体数据筛选单元用于从所述接收的多媒体数据中筛选出多媒 体数据识别信息集对应的多媒体数据,所述多媒体数据识别信息集具体可以 是预先配置的, 或从分发设备获取的, 或根据之前收到的录制指令包括的多 媒体数据识别信息生成的, 所述多媒体数据识别信息集, 具体可以为 IP地址 范围、 或端口号范围、 或 IP地址范围和端口号范围; 所述多媒体数据识别单 元, 具体用于根据所述录制指令中包括的多媒体数据识别信息从筛选出的多 媒体数据中识别需要录制的多媒体数据。
优选地, 所述录制设备 200还包括数据緩存单元 2003 , 用于实时緩存接 收到的数据, 所述数据包括多媒体数据; 所述多媒体数据筛选单元, 具体用 于从所述緩存的多媒体数据中筛选出多媒体数据识别信息集对应的多媒体数 据。
优选地, 所述指令接收单元通过第三网卡(可以包括一块或多块网卡) 接收所述录制指令; 所述数据接收单元通过第四网卡(可以包括一块或多块 网卡)接收所述数据。
所述第三网卡和所述第四网卡可以是同一网卡, 优选地, 也可以是不同 的网卡, 如果第三网卡和第四网卡是不同的网卡, 则录制设备与分发设备进 行通信(如接收录制指令) 的网络链路和实现录制操作的网络链路在物理网 络上是分开的, 互相独立, 有利于提升录制设备的性能。
具体地, 可以使用专用硬件电路(如 FPGA等硬件电路) 实现所述录制设 备的部分或全部功能, 具体可以是, 利用所述硬件电路实现所述录制设备包 括的一个或多个单元的功能, 从而进一步提升录制设备的性能。
所述录制设备的具体功能实现参见本发明实施例 1。 根据本发明实施例 1至 3 ,本发明实施例 4提出了一种实现多媒体数据录 制的系统。
如图 12所示, 所述实现多媒体数据录制的录制系统包括:
分发设备, 具体为实施例 2所述的分发设备;
录制设备, 具体为实施例 3所述的录制设备;
优选地, 所述录制系统还包括第一镜像交换机, 所述录制设备从所述第 一镜像交换机接收多媒体数据, 可选地, 所述系统还包括第二镜像交换机, 所述分发设备从所述第二镜像交换机接收信令。 需要说明的是, 所述第一镜 像交换机和所述第二镜像交换机可以是同一镜像交换机。
所述录制系统还可以包括存储设备, 所述存储设备用于存储所述录制设 备录制的多媒体数据文件。
可选地, 所述录制系统还包括控制设备, 所述分发设备从所述控制设备 接收信令或多媒体数据识别信息, 如果所述分发设备从所述控制设备接收的 是多媒体数据识别信息, 具体地, 所述控制设备用于从接收的信令中获取多 媒体数据识别信息并将获取的多媒体数据识别发送给分发设备, 所述分发设 备具体用于生成包括所述多媒体数据识别信息的录制指令; 优选地, 所述控 制设备还用于从信令中获取所述多媒体数据识别信息对应的主叫号码或被叫 号码并发送给分发设备, 所述分发设备还用于判断所述主叫号码或被叫号码 是否与预先设置的录制号码相匹配, 如果判断结果为是, 则生成包括所述多 媒体数据识别信息的录制指令。
所述录制系统的具体功能实现参见本发明实施例 1至 3。 本发明实施例 1和 2所述的分发设备能够以电子硬件、 或者计算机软件 和电子硬件的结合来实现。 如果以计算机软件和电子硬件的结合来实现, 具 体地, 可以是通过在计算机上运行计算机程序来实现, 所述计算机程序包括 程序代码 ( program code ), 在计算机上运行所述计算机程序可以实现本发明 实施例 1所述的方法。 所述计算机包括但不限于 PC机、 服务器、 PAD、 笔记 本便携机。
所述计算机的系统结构示意图如图 13所示, 包括处理器、 存储器、 存储 控制器、 通信装置, 还可以包括持久化存储器、 持久化存储控制器、 显示装 置、 显示控制器、 输入装置、 I/O控制器。
所述存储器用于存储计算机程序和数据, 所述计算机程序包括程序代码, 所述程序代码包括计算机操作指令。 所述计算机操作指令包括用于实现本发 明实施例 2提出的分发设备的各个单元的功能的计算机操作指令。 所述数据 包括处理所述计算机操作指令需要的数据和执行所述计算机操作指令产生的 数据, 具体可以包括分发设备接收的数据(包括信令)、 从信令中获取的多媒 体数据识别信息、 读入存储器的预先设置的录制策略、 接收的多媒体数据识 别信息、 生成的录制指令等。 所述存储器具体为易失性存储器。
所述存储控制器用于寻址、 存取所述存储器中存储的操作指令和数据。 所述存储控制器受到所述处理器的控制。
所述主处理器用于执行存储器存储的计算机程序。 所述主处理器即中央 处理器(CPU, centra l proces s ing uni t ), 是计算机核心单元。
所述持久化存储器用于持久化存储应用程序、 操作系统和文件数据。 所 述应用程序具体可以包括所述分发设备的计算机程序对应的应用程序, 存储 的文件数据具体包括保存预先设置的录制策略的文件。 所述持久化存储装置 包括但不限于磁盘、 磁带、 存储卡等。
所述持久化存储控制器用于寻址、 存取所述持久化存储器中的应用程序、 操作系统和文件数据。 所述持久化存储器受到所述处理器的控制。
所述显示装置用于展现计算机处理结果。 所述计算机处理结果具体可以 是实施例 1和 1 中的操作过程和操作结果, 包括配置录制策略的配置过程和 配置结果等。 所述显示装置包括但不限于显示器、 显示屏、 触摸屏等。
所述显示控制器用于控制所述显示装置展现计算机处理结果。
所述输入装置用于输入操作指示。 所述操作指示具体可以包括实施例 1 和 2 中用于配置录制策略的操作指示。 所述输入装置包括但不限于键盘、 鼠 标、 触摸屏等。
所述 I/O控制器用于控制计算机系统的输入和输出。 所述 I/O控制器具 体用于控制所述输入装置的输入。
所述通信装置用于将所述分发设备连接到 Internet , Intranet或局域网 络上。 具体地, 在实施例 1和 2 中, 分发设备可以通过所述通信装置接收信 息, 如接收信令、 多媒体数据识别信息、 控制设备发送的录制号码集等, 还 可以通过所述通信装置发送信息, 如向所述录制设备发送录制指令、 录制附 加信息等。 所述通信装置包括但不限于网卡、 GPRS模块、 WIFI模块、 3G模块 等。 本发明实施例 1和 3所述的录制设备能够以电子硬件、 或者计算机软件 和电子硬件的结合来实现。 如果以计算机软件和电子硬件的结合来实现, 具 体地, 可以是通过在计算机上运行计算机程序来实现, 所述计算机程序包括 程序代码 ( program code ), 在计算机上运行所述计算机程序可以实现本发明 实施例 1所述的方法。 所述计算机包括但不限于 PC机、 服务器、 PAD、 笔记 本便携机。
所述计算机的系统结构包括处理器、 存储器、 存储控制器、 通信装置, 还可以包括持久化存储器、 持久化存储控制器、 显示装置、 显示控制器、 输 入装置、 I/O控制器。
所述存储器用于存储计算机程序和数据, 所述计算机程序包括程序代码, 所述程序代码包括计算机操作指令。 所述计算机操作指令包括用于实现本发 明实施例 3提出的录制设备的各个单元的功能的计算机操作指令。 所述数据 包括处理所述计算机操作指令需要的数据和执行所述计算机操作指令产生的 数据, 具体可以包括录制设备接收的数据(包括多媒体数据)、 多媒体数据识 别信息集、 从分发设备接收的录制指令等。 所述存储器具体为易失性存储器。
所述存储控制器用于寻址、 存取所述存储器中存储的操作指令和数据。 所述存储控制器受到所述处理器的控制。
所述主处理器用于执行存储器存储的计算机程序。 所述主处理器即中央 处理器(CPU, centra l proces s ing uni t ), 是计算机核心单元。
所述持久化存储器用于持久化存储应用程序、 操作系统和文件数据。 所 述应用程序具体可以包括所述录制设备的计算机程序对应的应用程序, 存储 的文件数据具体包括保存实施例 1和 3中录制生成的多媒体数据文件、 记录 通信相关描述信息的数据库文件等。 所述持久化存储装置包括但不限于磁盘、 磁带、 存储卡等。
所述持久化存储控制器用于寻址、 存取所述持久化存储器中的应用程序、 操作系统和文件数据。 所述持久化存储器受到所述处理器的控制。
所述显示装置用于展现计算机处理结果。 所述计算机处理结果具体可以 是实施例 1和 3中的操作过程和操作结果, 包括录制过程、 录制结果等。 所 述显示装置包括但不限于显示器、 显示屏、 触摸屏等。
所述显示控制器用于控制所述显示装置展现计算机处理结果。
所述输入装置用于输入操作指示。 所述操作指示具体可以包括实施例 1 和 3 中用于配置多媒体数据识别信息集的操作指示。 所述输入装置包括但不 限于键盘、 鼠标、 触摸屏等。
所述 I/O控制器用于控制计算机系统的输入和输出。 所述 I/O控制器具 体用于控制所述输入装置的输入。
所述通信装置用于将所述录制设备连接到 Internet , Intranet或局域网 络上。 具体地, 在实施例 1和 3中, 录制设备可以通过所述通信装置接收信 息, 如接收多媒体数据、 分发设备发送的录制指令、 分发设备发送的录制附 加信息等, 还可以通过所述通信装置发送信息, 如向存储设备发送录制的多 媒体数据文件。 所述通信装置包括但不限于网卡、 GPRS模块、 WIFI模块、 3G 模块等。 根据本发明实施例 1和实施例 2 ,本发明实施例 5提出了一种实现多媒体 数据录制的分发设备。
所述分发设备包括处理器和存储器, 所述存储器用于存储操作指令, 所 述处理器执行所述操作指令来实现如下功能。
所述分发设备生成录制指令, 所述录制指令包括多媒体数据识别信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据, 向录制设备发送 所述录制指令, 以便于所述录制设备识别所述多媒体数据识别信息对应的多 媒体数据并录制所述多媒体数据。
在一种可能的实现方式中, 所述分发设备接收信令, 所述信令为用于建 立传输所述多媒体数据的通道的信令, 并在接收所述信令后根据所述信令获 取所述多媒体数据识别信息, 并生成包括所述多媒体数据识别信息的录制指 令。 所述多媒体数据识别信息具体可以包括多媒体数据对应的呼叫标识、 或 所述多媒体数据对应的 IP地址、 或所述多媒体数据对应的端口号, 或所述多 媒体数据对应的 IP地址和端口号。 根据所述信令获取所述多媒体数据识别信 息, 具体可以为, 从所述信令的呼叫标识头域获取呼叫标识, 将所述呼叫标 识作为所述多媒体数据识别信息; 具体还可以为, 所述信令包含会话描述协 议 SDP信息, 从所述 SDP信息的连接信息字段获取 IP地址, 将所述 IP地址 作为所述多媒体数据识别信息; 或者, 从所述 SDP信息的媒体名称与传输地 址字段获取端口号, 将所述端口号作为所述多媒体数据识别信息; 或者, 从 所述 SDP信息的连接信息字段获取 IP地址并从所述 SDP信息的媒体名称与传 输地址字段获取端口号, 将所述 IP地址和所述端口号作为所述多媒体数据识 别信息。 所述分发设备获取所述多媒体数据识别信息后, 还可以先将所述获 取的多媒体数据识别信息记录在存储器中, 并在获取用于指示录制所述多媒 体数据识别信息对应的多媒体数据的录制指示信息后生成所述录制指令。
在另一种可能的实现方式中, 所述分发设备接收的信令包括多媒体数据 识别信息, 接收所述信令后, 还可以直接将所述信令作为所述录制指令。
结合上述两种实现方式, 所述分发设备在生成录制指令之前还包括, 确 定所述信令满足预先设置的第一录制策略, 所述第一录制策略用于确定需要 录制的多媒体数据对应的信令。 具体可以为, 确定所述信令包含与预先设置 的录制号码相匹配的主叫号码或被叫号码; 或者, 确定所述信令包含与预先 设置的 IP地址相匹配的 IP地址。 需要说明的是, 所述预先设置的第一录制 策略是存储在持久化存储器中并加载到所述存储器中的, 所述分发设备在确 定所述信令满足预先设置的第一录制策略之前从所述存储器中读取所述第一 录制策略。
在另一种可能的实现方式中, 所述分发设备从控制设备接收所述多媒体 数据识别信息, 并生成包括所述多媒体数据识别信息的录制指令。 优选地, 所述分发设备还从所述控制设备接收所述多媒体数据识别信息对应的主叫号 码或被叫号码, 确定所述主叫号码或被叫号码与预先设置的录制号码相匹配 后生成包括所述多媒体数据识别信息的录制指令。
结合上述三种实现方式, 优选地, 所述分发设备可以根据预先设置的第 二录制策略确定用于录制所述多媒体数据的录制设备, 并向所述确定的录制 设备发送所述录制指令, 需要说明的是, 所述预先设置的第二录制策略是存 储在持久化存储器中并加载到所述存储器中的, 所述分发设备在根据预先设 置的第二录制策略确定用于录制所述多媒体数据的录制设备之前从所述存储 器中读取所述第二录制策略; 可选地, 所述分发设备还可以向与所述分发设 备通信的所有录制设备发送所述录制指令, 以便于所述所有录制设备中的各 个录制设备判断所述录制指令中包括的多媒体数据识别信息对应的多媒体数 据是否为指示本录制设备录制的多媒体数据, 并在判断结果为是时录制所述 多媒体数据。
在另一种可能的实现方式中, 所述分发设备可以根据预先设置的第三录 制策略生成所述录制指令, 所述第三录制策略用于确定需要所述录制设备录 制的多媒体数据对应的多媒体数据识别信息。 具体地, 所述分发设备可以获 取预先设置的所述录制设备对应的用户身份识别信息, 获取预先设置的与所 述用户身份识别信息相对应的多媒体数据识别信息, 并生成包括所述多媒体 数据识别信息的录制指令; 所述分发设备还可以获取预先设置的所述录制设 备对应的多媒体数据识别信息, 并生成包括所述多媒体数据识别信息的录制 指令。 所述多媒体数据识别信息可以包括所述多媒体数据对应的 IP地址, 或 所述多媒体数据对应的端口号, 或所述多媒体数据对应的 IP地址和端口号。 需要说明的是, 所述预先设置的第三录制策略是存储在持久化存储器中并加 载到所述存储器中的, 所述分发设备在根据预先设置的第三录制策略生成所 述录制指令之前从所述存储器中读取所述第三录制策略。
结合上述四种实现方式, 所述录制指令中还可以包括需要录制的多媒体 数据的数据类型, 以便于所述录制设备录制所述数据类型对应的多媒体数据。 所述分发设备的具体实现参见本发明实施例 1。 根据本发明实施例 1和实施例 3 ,本发明实施例 6提出了一种实现多媒体 数据录制的录制设备。
所述录制设备包括处理器和存储器, 所述存储器用于存储操作指令, 所 述处理器执行所述操作指令来实现如下功能。
所述录制设备从分发设备接收录制指令, 所述录制指令包括多媒体数据 识别信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据, 根据 所述多媒体数据识别信息识别需要录制的多媒体数据并录制所述多媒体数 据。 所述多媒体数据识别信息具体可以包括多媒体数据对应的呼叫标识、 或 所述多媒体数据对应的 IP地址、 或所述多媒体数据对应的端口号。
所述根据所述多媒体数据识别信息识别需要录制的多媒体数据, 具体可 以为, 所述多媒体数据识别信息具体包括呼叫标识, 所述录制设备判断接收 的数据包是否包含所述呼叫标识, 如果包含, 则将所述数据包包含的数据确 定为需要录制的多媒体数据。 具体还可以为, 所述多媒体数据识别信息具体 包括呼叫标识, 所述录制设备根据所述呼叫标识获取包含所述呼叫标识的信 令, 从所述获取的信令中获取端口号, 并判断接收的数据包中的目的端口号 或源端口号是否为所述获取的端口号, 如果判断结果为是, 则将所述数据包 所包含的数据确定为需要录制的多媒体数据; 或者, 从所述获取的信令中获 取 IP地址和端口号, 并判断接收的数据包中的目的 IP地址和目的端口号是 否为所述获取的 IP地址和端口号, 如果判断结果为是, 则将所述数据包所包 含的数据确定为需要录制的多媒体数据; 或者, 从所述获取的信令中获取 IP 地址和端口号, 并判断接收的数据包中的源 IP地址和源端口号是否为所述获 取的 IP地址和端口号, 如果判断结果为是, 则将所述数据包所包含的数据确 定为需要录制的多媒体数据。 具体还可以为, 所述多媒体数据识别信息具体 包括 IP地址, 所述录制设备判断接收的数据包中的目的 IP地址或源 IP地址 是否为所述录制指令包括的 IP地址, 如果判断结果为是, 则将所述数据包包 含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息具 体包括端口号, 所述录制设备判断接收的数据包中的目的端口号或源端口号 是否为所述录制指令包括的端口号, 如果判断结果为是, 则将所述数据包包 含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包 括 IP地址和端口号, 所述录制设备判断接收的数据包中的目的 IP地址和目 的端口号,是否为所述录制指令包括的 IP地址和端口号,如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒 体数据识别信息具体包括 IP地址和端口号, 所述录制设备判断接收的数据包 中的源 IP地址和源端口号, 是否为所述录制指令包括的 IP地址和端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多媒体数 据。。
优选地, 所述录制设备从接收的多媒体数据中筛选出多媒体数据识别信 息集对应的多媒体数据, 并根据所述多媒体数据识别信息从筛选出的多媒体 数据中识别需要录制的多媒体数据, 所述多媒体数据识别信息集为预先配置 的, 或从分发设备获取的, 或根据之前接收的录制指令包括的多媒体数据识 别信息生成的, 具体可以包括 IP地址范围或端口号范围。
所述录制设备的具体实现参见本发明实施例 1。 根据本发明实施例 1、 5和 6 , 本发明实施例 7提出了一种实现多媒体数 据录制的录制系统。
所述实现多媒体数据录制的系统包括:
分发设备, 具体为实施例 5所述的分发设备;
录制设备, 具体为实施例 6所述的录制设备;
优选地, 所述录制系统还包括第一镜像交换机, 所述录制设备从所述第 一镜像交换机接收多媒体数据, 可选地, 所述系统还包括第二镜像交换机, 所述分发设备从所述第二镜像交换机接收信令。 需要说明的是, 所述第一镜 像交换机和所述第二镜像交换机可以是同一镜像交换机。
所述录制系统还可以包括存储设备, 所述存储设备用于存储所述录制设 备录制的多媒体数据文件。
可选地, 所述录制系统还包括控制设备, 所述分发设备从所述控制设备 接收信令或多媒体数据识别信息, 如果所述分发设备从所述控制设备接收的 是多媒体数据识别信息, 具体地, 所述控制设备用于从接收的信令中获取多 媒体数据识别信息并将获取的多媒体数据识别发送给分发设备, 所述分发设 备具体用于生成包括所述多媒体数据识别信息的录制指令; 优选地, 所述控 制设备还用于从信令中获取所述多媒体数据识别信息对应的主叫号码或被叫 号码并发送给分发设备, 所述分发设备还用于判断所述主叫号码或被叫号码 是否与预先设置的录制号码相匹配, 如果判断结果为是, 则生成包括所述多 媒体数据识别信息的录制指令。
所述录制系统的具体功能实现参见本发明实施例 1、 5和 6。 本领域普通技术人员可以意识到, 结合本文中所公开的实施例描述的各 示例的单元及算法步骤, 能够以电子硬件、 或者计算机软件和电子硬件的结 合来实现。 这些功能究竟以硬件还是软件方式来执行, 取决于技术方案的特 定应用和设计约束条件。 专业技术人员可以对每个特定的应用来使用不同方 法来实现所描述的功能, 但是这种实现不应认为超出本发明的范围。
所属领域的技术人员可以清楚地了解到, 为描述的方便和筒洁, 上述描 述的系统、 装置和单元的具体工作过程, 可以参考前述方法实施例中的对应 过程, 在此不再赘述。
在本申请所提供的几个实施例中, 应该理解到, 所揭露的系统、 设备和 方法, 可以通过其它的方式实现。 例如, 以上所描述的设备实施例仅仅是示 意性的, 例如, 所述单元的划分, 仅仅为一种逻辑功能划分, 实际实现时可 以有另外的划分方式, 例如多个单元或组件可以结合或者可以集成到另一个 系统, 或一些特征可以忽略, 或不执行。 另一点, 所显示或讨论的相互之间 的耦合或直接耦合或通信连接可以是通过一些接口, 设备或单元的间接耦合 或通信连接, 可以是电性, 机械或其它的形式。 为单元显示的部件可以是或者也可以不是物理单元, 即可以位于一个地方, 或者也可以分布到多个网络单元上。 可以根据实际的需要选择其中的部分或 者全部单元来实现本实施例方案的目的。
另外, 在本发明各个实施例中的各功能单元可以集成在一个处理单元中, 也可以是各个单元单独物理存在, 也可以两个或两个以上单元集成在一个单 元中。
所述功能如果以软件功能单元的形式实现并作为独立的产品销售或使用 时, 可以存储在一个计算机可读取存储介质中。 基于这样的理解, 本发明的 技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的部分可 以以软件产品的形式体现出来, 该计算机软件产品存储在一个存储介质中, 包括若干指令用以使得一台计算机设备(可以是个人计算机, 服务器, 或者 存储介质包括: U盘、 移动硬盘、 只读存储器(ROM, Read-Only Memory ), 随 机存取存储器(RAM, Random Acces s Memory )、 磁碟或者光盘等各种可以存 储程序代码的介质。
以上所述, 仅为本发明的具体实施方式, 但本发明的保护范围并不局限 于此, 任何熟悉本技术领域的技术人员在本发明揭露的技术范围内, 可轻易 想到变化或替换, 都应涵盖在本发明的保护范围之内。 因此, 本发明的保护 范围应所述以权利要求的保护范围为准。

Claims

权利要求书
1. 一种实现多媒体数据录制的方法, 其特征在于, 所述方法包括: 分发设备生成录制指令, 所述录制指令包括多媒体数据识别信息, 所述多 媒体数据识别信息用于识别需要录制的多媒体数据; 所述分发设备向录制设备发送所述录制指令, 以便于所述录制设备识别所 述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据。
2.如权利要求 1所述的方法, 其特征在于, 在所述分发设备生成录制指令之前, 所述方法还包括: 所述分发设备接收 信令, 所述信令为用于建立传输所述多媒体数据的通道的信令; 所述分发设备生成录制指令具体为, 所述分发设备根据所述信令获取所述 多媒体数据识别信息, 生成包括所述多媒体数据识别信息的录制指令。
3. 如权利要求 2所述的方法, 其特征在于, 所述根据所述信令获取所述多 媒体数据识别信息, 具体包括: 从所述信令的呼叫标识头域获取呼叫标识, 将所述呼叫标识作为所述多媒 体数据识别信息; 或者 所述信令包含会话描述协议 SDP信息, 从所述 SDP信息的连接信息字段获 取 IP地址, 将所述 IP地址作为所述多媒体数据识别信息; 或者, 从所述 SDP 信息的媒体名称与传输地址字段获取端口号, 将所述端口号作为所述多媒体数 据识别信息; 或者, 从所述 SDP信息的连接信息字段获取 IP地址并从所述 SDP 信息的媒体名称与传输地址字段获取端口号, 将所述 IP地址和所述端口号作为 所述多媒体数据识别信息。
4. 如权利要求 2或 3所述的方法, 其特征在于, 所述生成包括所述多媒体 数据识别信息的录制指令, 具体包括: 记录所述获取的多媒体数据识别信息, 获取用于指示录制所述多媒体数据识别信息对应的多媒体数据的录制指示信息 后生成所述录制指令。
5. 如权利要求 1所述的方法, 其特征在于, 在所述分发设备生成录制指令之前, 所述方法还包括: 所述分发设备接收 信令, 所述信令为用于建立传输所述多媒体数据的通道的信令并且所述信令包 含所述多媒体数据识别信息; 所述分发设备生成录制指令具体为, 所述分发设备将所述信令作为所述录 制指令。
6. 如权利要求 2至 5任一所述的方法, 其特征在于, 所述生成录制指令之 前还包括, 确定所述信令满足预先设置的第一录制策略, 所述第一录制策略用 于确定需要录制的多媒体数据对应的信令。
7. 如权利要求 6所述的方法, 其特征在于, 所述确定所述信令满足预先设 置的第一录制策略, 具体包括, 确定所述信令包含与预先设置的录制号码相匹配的主叫号码或被叫号码; 或者,
确定所述信令包含与预先设置的 IP地址相匹配的 IP地址。
8. 如权利要求 1所述的方法, 其特征在于, 在所述分发设备生成录制指令 之前, 所述方法还包括:
所述分发设备从控制设备接收所述多媒体数据识别信息。
9.如权利要求 8 所述的方法, 其特征在于, 生成包括所述多媒体数据识别 信息的录制指令之前, 还包括: 所述分发设备从所述控制设备接收所述多媒体数据识别信息对应的主叫号 码或被叫号码, 确定所述主叫号码或被叫号码与预先设置的录制号码相匹配。
10.如权利要求 2-9任一所述的方法, 其特征在于, 所述分发设备根据预先设置的第二录制策略确定用于录制所述多媒体数据 的录制设备, 并向所述确定的录制设备发送所述录制指令; 或者, 所述分发设备向与所述分发设备通信的所有录制设备发送所述录制指令, 以便于所述所有录制设备中的各个录制设备判断所述多媒体数据识别信息对应 的多媒体数据是否为指示本录制设备录制的多媒体数据, 并在判断结果为是时 录制所述多媒体数据。
11. 如权利要求 1或 2或 5或 8或 9所述的方法, 其特征在于, 所述多媒 体数据识别信息包括:
所述多媒体数据对应的呼叫标识; 所述多媒体数据对应的 IP地址; 所述多媒体数据对应的端口号; 或者
所述多媒体数据对应的 IP地址和端口号。
12. 如权利要求 1 所述的方法, 其特征在于, 所述分发设备根据预先设置 的第三录制策略生成所述录制指令, 所述第三录制策略用于确定需要所述录制 设备录制的多媒体数据对应的多媒体数据识别信息。
13.如权利要求 12 所述的方法, 其特征在于, 所述分发设备根据第三录制 策略生成所述录制指令, 具体包括, 所述分发设备获取预先设置的所述录制设备对应的用户身份识别信息, 获 取预先设置的与所述用户身份识别信息相对应的多媒体数据识别信息, 并生成 包括所述多媒体数据识别信息的录制指令; 或者, 所述分发设备获取预先设置的所述录制设备对应的多媒体数据识别信息, 并生成包括所述多媒体数据识别信息的录制指令。
14.如权利要求 12或 13所述的方法, 其特征在于, 所述多媒体数据识别信 息包括: 所述多媒体数据对应的 IP地址; 所述多媒体数据对应的端口号; 或者
所述多媒体数据对应的 IP地址和端口号。
15. 如权利要求 1-14任一所述的方法, 其特征在于, 所述录制指令中还包括需要录制的多媒体数据的数据类型, 以便于所述录 制设备录制所述数据类型对应的多媒体数据。
16. 一种实现多媒体数据录制的方法, 其特征在于, 所述方法包括: 录制设备从分发设备接收录制指令, 所述录制指令包括多媒体数据识别信 息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据;
所述录制设备根据所述多媒体数据识别信息识别需要录制的多媒体数据; 所述录制设备录制所述多媒体数据。
17.如权利要求 16 所述的方法, 其特征在于, 所述多媒体数据识别信息包 括:
所述多媒体数据对应的呼叫标识; 所述多媒体数据对应的 IP地址;
所述多媒体数据对应的端口号; 或者
所述多媒体数据对应的 IP地址和端口号。
18.如权利要求 17所述的方法, 其特征在于, 所述多媒体数据识别信息包括呼叫标识, 所述录制设备判断接收的数据包 是否包含所述呼叫标识, 如果包含, 则将所述数据包包含的数据确定为需要录 制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼叫 标识的信令, 从所述获取的信令中获取 IP地址, 并判断接收的数据包中的目的 IP地址或源 IP地址是否为所述获取的 IP地址, 如果判断结果为是, 则将所述 数据包所包含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼叫 标识的信令, 从所述获取的信令中获取端口号, 并判断接收的数据包中的目的 端口号或源端口号是否为所述获取的端口号, 如果判断结果为是, 则将所述数 据包所包含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼叫 标识的信令, 从所述获取的信令中获取 IP地址和端口号, 并判断接收的数据包 中的目的 IP地址和目的端口号是否为所述获取的 IP地址和端口号, 如果判断 结果为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包括呼叫标识, 所述录制设备获取包含所述呼叫 标识的信令, 从所述获取的信令中获取 IP地址和端口号, 并判断接收的数据包 中的源 IP地址和源端口号是否为所述获取的 IP地址和端口号, 如果判断结果 为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包括 IP地址, 所述录制设备判断接收的数据包中 的目的 IP地址或源 IP地址是否为所述录制指令包括的 IP地址, 如果判断结果 为是, 则将所述数据包包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包括端口号, 所述录制设备判断接收的数据包中 的目的端口号或源端口号是否为所述录制指令包括的端口号, 如果判断结果为 是, 则将所述数据包包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包括 IP地址和端口号, 所述录制设备判断接收的 数据包中的目的 IP地址和目的端口号, 是否为所述录制指令包括的 IP地址和 端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多 媒体数据; 或者 所述多媒体数据识别信息具体包括 IP地址和端口号, 所述录制设备判断接 收的数据包中的源 IP地址和源端口号, 是否为所述录制指令包括的 IP地址和 端口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多 媒体数据。
19.如权利要求 16-18任一所述的方法, 其特征在于, 所述录制设备根据所述多媒体数据识别信息识别需要录制的多媒体数据之 前, 还包括, 所述录制设备从接收的多媒体数据中筛选出多媒体数据识别信息 集对应的多媒体数据, 所述多媒体数据识别信息集为预先配置的, 或从分发设 备获取的, 或根据之前接收的录制指令包括的多媒体数据识别信息生成的; 所述录制设备具体根据所述多媒体数据识别信息从筛选出的多媒体数据中 识别需要录制的多媒体数据。
20.如权利要求 19所述的方法, 其特征在于, 所述多媒体数据识别信息集, 具体包括:
IP地址范围; 或者 端口号范围。
21. 一种实现多媒体数据录制的分发设备, 其特征在于, 所述分发设备包 括: 指令生成单元, 用于生成录制指令, 所述录制指令包括多媒体数据识别信 息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据; 指令发送单元, 用于向录制设备发送所述录制指令, 以便于所述录制设备 识别所述多媒体数据识别信息对应的多媒体数据并录制所述多媒体数据。
22. 如权利要求 21所述的分发设备, 其特征在于, 所述分发设备还包括: 第一数据接收单元, 用于接收信令, 所述信令为用 于建立传输所述多媒体数据的通道的信令;
所述指令生成单元, 具体用于根据所述信令获取所述多媒体数据识别信息, 生成包括所述多媒体数据识别信息的录制指令。
23. 如权利要求 22所述的分发设备, 其特征在于, 所述指令生成单元, 具体用于从所述信令的呼叫标识头域获取呼叫标识, 将所述呼叫标识作为所述多媒体数据识别信息, 并生成包括所述呼叫标识的录 制指令; 或者,
所述信令包含会话描述协议 SDP信息, 所述指令生成单元, 具体用于从所 述 SDP信息的连接信息字段获取 IP地址, 将所述 IP地址作为所述多媒体数据 识别信息, 并生成包括所述 IP地址的录制指令; 或从所述 SDP信息的媒体名称 与传输地址字段获取端口号, 将所述端口号作为所述多媒体数据识别信息, 并 生成包括所述端口号的录制指令; 或从所述 SDP信息的连接信息字段获取 IP地 址并从所述 SDP信息的媒体名称与传输地址字段获取端口号, 将所述 IP地址和 所述端口号作为所述多媒体数据识别信息, 并生成包括所述 IP地址和所述端口 号的录制指令。
24.如权利要求 11或 23所述的分发设备, 其特征在于, 所述指令生成单元, 具体用于根据所述信令获取所述多媒体数据识别信息, 记录所述获取的多媒体数据识别信息, 并在获取用于指示录制所述多媒体数据 的录制指示信息后生成所述录制指令。
25. 如权利要求 21所述的分发设备, 其特征在于, 所述分发设备还包括: 第二数据接收单元, 用于接收信令, 所述信令为用 于建立传输所述多媒体数据的通道的信令并且所述信令包含所述多媒体数据识 别信息;
所述指令生成单元, 具体用于将所述信令作为所述录制指令。
26. 如权利要求 22-25任一所述的分发设备, 其特征在于, 所述指令生成单元, 还用于确定所述信令满足预先设置的第一录制策略; 所述确定所述信令满足预先设置的第一录制策略, 具体包括, 确定所述信令包含与预先设置的录制号码相匹配的主叫号码或被叫号码; 或者,
确定所述信令包含与预先设置的 IP地址相匹配的 IP地址。
27.如权利要求 21所述的分发设备, 其特征在于, 所述分发设备还包括: 多媒体数据识别信息接收单元, 用于从控制设备接 收所述多媒体数据识别信息。
28. 如权利要求 27所述的分发设备, 其特征在于, 所述多媒体数据识别信息接收单元, 还用于从所述控制设备接收所述多媒 体数据识别信息对应的主叫号码或被叫号码; 所述指令生成单元, 还用于确定所述主叫号码或被叫号码与预先设置的录 制号码相匹配。
29. 如权利要求 21-28任一所述的分发设备, 其特征在于, 所述分发设备还包括录制设备确定单元, 用于根据预先设置的第二录制策 略确定用于录制所述多媒体数据的录制设备; 所述指令发送单元, 具体用于向 所述确定的录制设备发送所述录制指令; 或者, 所述指令发送单元, 具体用于向与所述分发设备通信的所有录制设备发送 所述录制指令, 以便于所述所有录制设备中的各个录制设备判断所述多媒体数 据识别信息对应的多媒体数据是否为指示本录制设备录制的多媒体数据, 并在 判断结果为是时录制所述多媒体数据。
30.如权利要求 21所述的分发设备, 其特征在于, 所述指令生成单元, 具体用于根据预先设置的第三录制策略生成所述录制 指令, 所述第三录制策略用于确定需要所述录制设备录制的多媒体数据对应的 多媒体数据识别信息。
31.如权利要求 30所述的分发设备, 其特征在于, 所述指令生成单元, 具体用于获取预先设置的所述录制设备对应的用户身 份识别信息, 获取预先设置的与所述用户身份识别信息相对应的多媒体数据识 别信息, 并生成包括所述多媒体数据识别信息的录制指令; 或者,
所述指令生成单元, 具体用于获取预先设置的所述录制设备对应的多媒体 数据识别信息, 并生成包括所述多媒体数据识别信息的录制指令。
32. 一种实现多媒体数据录制的录制设备, 其特征在于, 所述录制设备包 括:
指令接收单元, 用于从分发设备接收录制指令, 所述录制指令包括多媒体 数据识别信息, 所述多媒体数据识别信息用于识别需要录制的多媒体数据; 多媒体数据识别单元, 用于根据所述多媒体数据识别信息识别需要录制的 多媒体数据;
录制单元, 用于录制所述多媒体数据。
33.如权利要求 32所述的录制设备, 其特征在于, 所述多媒体数据识别信息包括呼叫标识; 所述多媒体数据识别单元, 具体 用于判断接收的数据包是否包含所述呼叫标识, 如果包含, 则将所述数据包包 含的数据确定为需要录制的多媒体数据; 或者,
所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具体 用于获取包含所述呼叫标识的信令, 从所述获取的信令中获取 I P地址, 并判断 接收的数据包中的目的 IP地址或源 IP地址是否为所述获取的 IP地址, 如果判 断结果为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数据; 或 者
所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具体 用于获取包含所述呼叫标识的信令, 从所述获取的信令中获取端口号, 并判断 接收的数据包中的目的端口号或源端口号是否为所述获取的端口号, 如果判断 结果为是, 则将所述数据包所包含的数据确定为需要录制的多媒体数据; 或者, 所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具体 用于获取包含所述呼叫标识的信令,从所述获取的信令中获取 IP地址和端口号, 并判断接收的数据包中的目的 IP地址和目的端口号是否为所述获取的 IP地址 和端口号, 如果判断结果为是, 则将所述数据包所包含的数据确定为需要录制 的多媒体数据; 或者, 所述多媒体数据识别信息包括呼叫标识, 所述多媒体数据识别单元, 具体 用于获取包含所述呼叫标识的信令,从所述获取的信令中获取 IP地址和端口号, 并判断接收的数据包中的源 IP地址和源端口号是否为所述获取的 IP地址和端 口号, 如果判断结果为是, 则将所述数据包所包含的数据确定为需要录制的多 媒体数据; 或者, 所述多媒体数据识别信息包括 IP地址, 所述多媒体数据识别单元, 具体用 于判断接收的数据包中的目的 IP地址或源 IP地址是否为所述录制指令包括的 IP地址, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多 媒体数据; 或者, 所述多媒体数据识别信息包括端口号, 所述多媒体数据识别单元, 具体用 于判断接收的数据包中的目的端口号或源端口号是否为所述录制指令包括的端 口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多媒 体数据; 或者, 所述多媒体数据识别信息具体包括 IP地址和端口号, 所述多媒体数据识别 单元, 具体用于判断接收的数据包中的目的 IP地址和目的端口号, 是否为所述 录制指令包括的 IP地址和端口号, 如果判断结果为是, 则将所述数据包包含的 数据确定为需要录制的多媒体数据; 或者 所述多媒体数据识别信息具体包括 IP地址和端口号, 所述录制设备判断接 收的数据包中的源 IP地址和源端口号是否为所述录制指令包括的 IP地址和端 口号, 如果判断结果为是, 则将所述数据包包含的数据确定为需要录制的多媒 体数据。
34. 如权利要求 32或 33所述的录制设备, 其特征在于, 所述录制设备还包括数据接收单元, 用于接收多媒体数据; 所述录制设备还包括多媒体数据筛选单元, 用于从所述接收的多媒体数据 中筛选出多媒体数据识别信息集对应的多媒体数据, 所述多媒体数据识别信息 集为预先配置的, 或从分发设备获取的, 或根据之前接收的录制指令包括的多 媒体数据识别信息生成的; 所述多媒体数据识别单元, 具体用于根据所述录制指令中包括的多媒体数 据识别信息从筛选出的多媒体数据中识别需要录制的多媒体数据。
35. 一种实现多媒体数据录制的系统, 其特征在于, 所述系统包括: 分发设备, 具体为如权利要求 21-31任一所述的分发设备; 录制设备, 具体为如权利要求 32-34任一所述的录制设备。
36. 如权利要求 35所述的系统, 其特征在于, 所述系统还包括镜像交换机, 所述录制设备从所述镜像交换机接收所述多媒体数据。
37. 如权利要求 35或 36所述的系统, 其特征在于, 所述系统还包括控制 设备, 所述分发设备从所述控制设备接收信令或多媒体数据识别信息。
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CA2854067C (en) 2018-12-11
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