WO2013121683A1 - Carte d'adhérent - Google Patents

Carte d'adhérent Download PDF

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Publication number
WO2013121683A1
WO2013121683A1 PCT/JP2012/083503 JP2012083503W WO2013121683A1 WO 2013121683 A1 WO2013121683 A1 WO 2013121683A1 JP 2012083503 W JP2012083503 W JP 2012083503W WO 2013121683 A1 WO2013121683 A1 WO 2013121683A1
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WO
WIPO (PCT)
Prior art keywords
membership card
user
company
integrated
store
Prior art date
Application number
PCT/JP2012/083503
Other languages
English (en)
Japanese (ja)
Inventor
石川　肇
和恵 佐古
澄夫 森岡
Original Assignee
日本電気株式会社
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Filing date
Publication date
Application filed by 日本電気株式会社 filed Critical 日本電気株式会社
Publication of WO2013121683A1 publication Critical patent/WO2013121683A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to a technique for managing a plurality of user IDs given to users by a plurality of membership card management companies with a single membership card.
  • membership cards such as credit cards and point cards have become very popular, and it is becoming common for a single user to have multiple membership cards. If such a membership card is used, there is no need to handle cash, so a great merit can be obtained for both users and member stores, and the use of membership cards is expected to become increasingly popular in the future.
  • Japanese Patent Laid-Open No. 2002-83114 an attempt to collectively manage a plurality of membership cards is being studied.
  • the first problem is that membership cards such as credit cards, cash cards, prepaid cards, point cards, identification cards, etc. are issued independently by various membership card management companies. It is necessary to carry around. The reason for this is that if different membership card management companies integrate membership cards and put the membership numbers assigned to each user on one integrated membership card, the integrated membership card is authenticated online by a neutral certification body, Or it is because it is necessary to make it the structure which can be decoded in common with the membership card reader installed in the store, and all user IDs (membership number) can be recognized. Online authentication requires constant connection communication.
  • being able to decrypt the membership card reader at any store is equivalent to publishing the user ID to a membership card reader of another company, leading to leakage of customer information about the user. If information is leaked, a malicious third party may forge a membership card. In addition to counterfeiting, if a business competitor shares a membership card with each other, there is a risk that the usage status of each other's customers will be leaked.
  • the second problem is that when the membership card issuing companies that issue membership cards share the user ID numbering system itself distributed to users and combine them into one, the cost for transfer is low. It is a problem that prevents the execution of flexible management strategies. The reason for this is that when sharing the user ID numbering system, the cost of transition from the previous numbering system, or the business company to leave the numbering system once shared for business reasons and become independent. This is because a new membership card is required. Furthermore, limited cooperation such as limited time and limited range where two companies of a large number of companies collaborate was difficult due to the problem of transfer costs.
  • an object of the present invention is to solve the above-mentioned problems and manage a plurality of user IDs given to users by a plurality of membership card management companies with a single membership card.
  • a membership card according to the present invention is a plurality of membership cards using a storage means for storing a plurality of user IDs given to users by a plurality of membership card management companies and a group signature technology.
  • Disclosing means for selectively disclosing the user ID to the outside.
  • a plurality of user IDs given to users by a plurality of membership card management companies can be managed with a single membership card.
  • FIG. 1 shows the configuration of a customer management system according to this embodiment.
  • the integrated membership card 1 is obtained by integrating a plurality of user IDs so that a single membership card can be used.
  • the user carries the integrated membership card 1.
  • the integrated membership card management company 80 provides a service for integrating membership cards operated by a plurality of membership card management companies, and manages and manages the integrated membership card 1.
  • the physical membership card is integrated, but the membership card numbering system continues to use the membership card management company.
  • Each membership card management company recruits member companies from business companies that operate retail stores, etc., and stores that are operated by the member companies can use the membership card service that they operate.
  • Membership card management companies can provide services to multiple member stores.
  • member companies can receive services from a plurality of membership card management companies.
  • the membership card management company is an electronic money business company
  • the member company is a convenience store headquarters
  • the member company store is a convenience store store.
  • the membership card management company, the member company, and the member company store may be regarded as the same.
  • the integrated membership card 1 includes a personal information management circuit 2 for storing user information including user IDs of a plurality of membership cards given to users by each membership card management company. User information is encrypted by the selective information disclosure circuit 3 and taken out by the proximity communication circuit 4. A group signature technique is used for encryption at this time.
  • the integrated membership card 1 includes a designator 9 for designating a user ID to be disclosed from user IDs of a plurality of membership cards. Only the user ID designated by the designator 9 is not encrypted, and other user IDs are presented to the membership card reader 21 in a state of being encrypted by the group signature technique. When a user with an integrated membership card 1 uses a member service at a first member company store, the user information read from the integrated membership card 1 to the membership card reader 21 is the first member company store.
  • the selective information disclosure verification circuit 23 can be realized by either hardware or software. When the selective information disclosure verification circuit 23 is realized by hardware, the selective information disclosure verification circuit 23 can also be mounted inside the membership card reader 21. In any case, since the selective information disclosure verification circuit 23 is disposed in the store, the membership card can be authenticated even if the store is offline (not connected to a higher-level server or network). Become.
  • the first member store server 22 is intermittently or constantly connected to the first member company headquarters management server 41 of the first member company headquarters 40.
  • the first member company joins the membership card service operated by the first membership card management company and also the membership card service operated by the second membership card management company.
  • the first member company headquarters management server 41 includes the first membership card management company management server 61 of the first membership card management company 60 and the second membership card management company of the second membership card management company 62.
  • the management server 63 is intermittently or constantly connected.
  • the first membership card management company management server 61 and the second membership card management company management server 63 are intermittently or constantly connected to the integrated membership card management server 81 of the integrated membership card management company 80.
  • the integrated membership card management server 81 is intermittently or constantly connected to all membership card management company management servers of a plurality of membership card management companies integrated by the integrated membership card management company.
  • the user information in the integrated membership card 1 read by the membership card reader 21 is sent to the integrated membership card management server 81 while being encrypted except for the user ID specified by the designator 9, and is decrypted by the decryption circuit 82. Decrypted.
  • the user ID designated by the designator 9 and the user usage and action record information are stored in the user membership and action record 64 of the first membership card management company of the first membership card management company 60. Accumulated.
  • the user ID designated by the designator 9 is issued by the second membership card management company, the user ID designated by the designator 9 and the user's usage and action record information are: The user's usage and action record 65 of the second membership card management company 62 of the second membership card management company 62 is also accumulated.
  • the user ID designated by the designator 9 and the information on the user's usage and action records are also stored in the usage and action records 83 of all users of the integrated membership card management company 80.
  • the personal information management circuit 2 of the integrated membership card 1 has an ID storage area 5 including a company name area 6 and a user ID area 8 for each membership card management company.
  • the user ID is assigned to the user by the membership card management company.
  • the designator 9 designates a user ID that is not encrypted.
  • the user ID area 8 for each membership card management company is encrypted using a group signature technique except for the user ID specified by the designator 9.
  • the company name area 6 may also be encrypted using group signature technology.
  • FIG. 2 illustrates a case where the user ID assigned by the second membership card management company at the first member company store, that is, the second user ID is used.
  • the user information is read by the membership card reader 21, and the first member company store with the user ID area 8 other than the second user ID encrypted. Authentication is performed by the selective information disclosure verification circuit 23 of the server. Here, it is confirmed that the second user ID is recognized and the valid integrated membership card 1 is presented.
  • the membership card reader 21 is a reader / writer such as a cash register, for example.
  • the user information read from the integrated membership card 1 is sent to the integrated membership card operator 80 together with the current usage and action history recording the purchase and service usage contents linked to the presentation of the integrated membership card 1.
  • the integrated membership card management server 81 has a decryption circuit 82 for decrypting user information encrypted by the group signature technique.
  • the encryption method in this case is not particularly limited.
  • the user's usage and behavior history includes, for example, purchase and service usage details, coupon acquisition and usage details, store visit dates, points, prepaid balance, postpaid usage, and the like.
  • an ultra-thin battery can be mounted on the integrated membership card 1 to supplement external power supply.
  • the selective information disclosure verification circuit 23 can be realized by hardware, and can be mounted in the membership card reader 21. In this case, high speed processing is possible.
  • the integrated membership card management company can collate the user IDs of a plurality of membership cards.
  • the first user ID assigned by the first membership card management company and the second user ID assigned by the second membership card management company to the same user are the integrated membership card having the decryption circuit 82. It will be presented to the management company at the same time, and it is not necessary for the user to present the membership card issued by each membership card management company separately. Therefore, in the integrated membership card management server 81, it is possible to easily realize point cooperation and cancellation among a plurality of membership card management companies. Further, by using the customer management system of the present embodiment, it is possible to actively develop timely campaign activities and the like.
  • the integrated membership card management company 80 manages the user information of the integrated membership card 1 with the same content as each membership card management company (when all user usage and action records 83 are held), the integrated member A user ID (0th user ID) for the certificate management company is given to the integrated membership card 1.
  • the 0th user ID is presented as encrypted at the member company store, decrypted by the integrated membership card management server 81, and used for user recognition.
  • the integrated membership card 1 further includes a control circuit 15, a display content recording circuit 17, and an information display 12 in addition to the components described above.
  • the distribution contents 28 are recorded in the member company store server (first member company store server 22 in FIG. 3) of each member company store (first member company store 20 in FIG. 3).
  • the correspondence rule table 27 is recorded in the member company store server (first member company store server 22 in FIG. 3).
  • the correspondence rule table 27 describes the correspondence between the user ID to which the distribution content specified by the member company headquarters or the membership card management company that has planned the campaign for the specific user layer and the content of the distribution content to be transferred. ing.
  • the distribution contents 28 and the correspondence rule table 27 are created by the member company headquarters or the membership card management company that planned the campaign, and are transmitted from the integrated membership card management company server 81.
  • the contents of the distribution contents 28 are advertisements issued by member companies or membership card management companies for acquiring customers or advertisements with coupons.
  • the distribution content 28 is not limited to one type, but is a set of a plurality of advertisements or advertisements with advertisements, and the content to be transferred can be selected according to the attributes of the user.
  • the user When the user presents the integrated membership card 1 and confirms that the selective information disclosure verification circuit 23 of the membership card reader 21 is a legitimate integrated membership card 1, the user refers to the corresponding rule table 27 and transfers it.
  • the content of the distribution content 28 to be recognized is recognized, and the distribution content 28 is transferred to the display content recording circuit 17 of the integrated membership card 1 through the membership card reader 21.
  • Distribution contents 28 that is, advertisements with a plurality of advertisements or coupons
  • the integrated membership card management company In the case of an advertisement (no coupon is attached), there is a price to the integrated membership card management company at the time of transmission from the integrated membership card management server 81, or at the time of transfer from the membership card reader 21 to the integrated membership card 1 This involves consideration for the integrated membership card management company and the first member company (i.e., where the distributed content has been transferred).
  • the simplest configuration in FIG. 3 is that the first member company that transferred the distribution content and the second member company that planned the campaign join the membership card service of the same membership card management company and share the user ID. This is the case. Since the integrated membership card management company can decrypt all the user IDs described in one integrated membership card 1, the user IDs of a plurality of membership cards can be easily associated. Therefore, the user ID of the membership card management company not affiliated with the second member company headquarters is added to the correspondence rule table 27 for the user ID created by the second member company headquarters, and the corresponding rule table is displayed. Distribution is also possible.
  • the second member company headquarters shall plan the campaign.
  • the distribution content 28 is transferred to the display content recording circuit 17 of the integrated membership card 1 at any member company store where the integrated membership card 1 can be used (first member company store 20 in FIG. 4).
  • the display content recording circuit 17 records which member company store the distribution content 28 has been transferred to.
  • the case where the integrated membership card 1 is used in the second member company store 25 will be described as an example.
  • the distribution content 28 transferred at the first member company store 20 is recorded.
  • the information display 12 has a pressure-sensitive function, senses the pressure and location applied to the surface of the information display 12, and notifies the control circuit 15.
  • the control circuit 15 specifies the advertisement with a coupon specified by applying pressure to the surface of the information display 12 and sets the status of the advertisement with coupon to a use ready state.
  • the member reader 21 of the second member company store 25 transfers the advertisement with the coupon in use of the integrated membership card 1 and the store with the advertisement with the coupon in use (first member company store 20 in FIG. 4). Read information.
  • the second member company store server 29 notifies the second member company headquarters management server 45 that the advertisement with a coupon (transferred to the integrated membership card 1 at the first member company store) has been used. .
  • the second member company headquarters management server notifies the integrated membership card management server 81 that the advertisement with the coupon (transferred to the integrated membership card 1 at the first member company store) is used, and with the coupon. Pay for advertising delivery.
  • the consideration for the advertisement distribution with coupons is distributed between the integrated membership card management company 80, the first member company headquarters 40 that distributed the advertisement with coupons, and the first member company store 20 at a predetermined rate.
  • the advertisement with a coupon is issued by each member company, but may be issued by each membership card management company.
  • the integrated membership card 1 includes a public recording circuit 16 in addition to the components shown in FIG.
  • the public recording circuit 16 is a storage circuit divided into an area 18 to which a plurality of addresses are allocated. Each member company can use the area 18 to which an address is allocated for a certain period of time (data can be written and erased). Authority) can be purchased from an integrated membership card management company. When the right is purchased, data can be written to the area 18 to which the address for which the company owns the right is allocated from the membership card reader 21 at the member company store.
  • the public recording circuit 16 is not encrypted, and the membership card reader 21 of another member company can recognize what data is recorded in the area 18 to which the address is allocated.
  • the target user correspondence table 30 is recorded in the second member company store server 29.
  • the target user correspondence table 30 records user IDs belonging to user groups that are targets of campaigns planned by the second member company headquarters. Information on the user ID is given by each membership card management company to which the second member company headquarters is a member.
  • the second member company store server 29 checks whether or not the user ID is a campaign target user ID. If the target user ID is found as a result of the collation, a flag indicating that the user is a campaign target is written in the area 18 to which the address for which the company owns the right is assigned from the membership card reader 21.
  • the second member company store server 29 confirms the contents of the public recording circuit 16 with the public recording circuit confirmation circuit 26. Then, the distribution content 28 is transferred to the display content recording circuit 17 of the integrated membership card 1 with reference to the correspondence rule table 27.
  • the distribution content 28 is an advertisement or an advertisement with a coupon from the second member company headquarters toward the target user, as in FIG. Unlike the case of FIG. 3, the correspondence rule 27 shown in FIG. 5 describes the correspondence between the contents of the public recording circuit 16 and the distribution contents 28 to be transferred to the display content recording circuit 17.
  • the correspondence rule 27 shown in FIG. 3 is determined based on the user ID, but in the case of FIG.
  • the correspondence is determined based on the area 18 to which the address is allocated.
  • the handling of the value due to the content distribution and the use of the coupon follows the contents explained in FIG.
  • the address is assigned based on the allocated area 18, even if the first member company store and the second member company store belong to different membership card management companies, the distribution of contents can be performed. It becomes possible.
  • the same effect as when the integrated membership card management company in FIG. 3 additionally processes the user ID of the membership card management company to which the second member company headquarters is not a member can be realized.
  • FIG. 6 shows a configuration that is effective when the user stops at a store but is not presented to the membership card reader 21 (particularly for new customer development).
  • the integrated membership card 1 is presented to the membership card reader 21 (corresponding to paying at the cash register at the store), but by installing the store station 24, Data can be written to the area 18 to which the address of the public recording circuit 16 is allocated just by stopping by.
  • the store station 24 includes a remote communication circuit 13.
  • the remote communication circuit 13 uses a wireless communication technology that can obtain a communication distance of about 10 m, and can use active RFID.
  • the integrated membership card 1 is also equipped with a remote communication circuit 13, and the communication between the store station 24 and the integrated membership card 1 can be established even if they are separated by about 10 m.
  • the selective information disclosure circuit 3 of the integrated membership card 1 encrypts all user IDs with the group signature technology will be described with reference to FIG.
  • All the information on the integrated membership card is read by the reader 21, and it is verified by the selective information disclosure verification circuit 23 that it is the integrated membership card 1.
  • Decryption is performed by the decryption circuit 82 of the integrated membership card management server 81. Therefore, since no specific user ID is disclosed at each store, it can be used in an environment (for example, an emerging country) where it is difficult to invest in security.
  • a plurality of user IDs are operated independently on a single membership card in order to ensure that it is a legitimate integrated membership card 1 while anonymizing a plurality of user IDs. It can be made.
  • Anonymized user ID authentication can be processed on a membership card reader or store server.
  • Information on the entire customer management system, such as the usage status of users, is collected once by the integrated membership card management company and treated as independent information for each user ID. It is configured to be distributed to each company store.
  • the integrated membership card 1 has the following effects. (1) Even if business competitors share an integrated membership card, the user ID will not leak to malicious third parties or competitors. (2) A plurality of membership cards can be operated in a secure manner by anonymizing information independently from each other with one integrated membership card 1. Thereby, since the user can bundle a plurality of membership cards into one sheet, the convenience when carrying is improved and the risk of loss is also reduced. In addition, when different user IDs are used between different member companies or between different membership card management companies, the integrated membership card 1 is lost due to the association of different user IDs by the integrated membership card management company. However, since the integrated membership card 1 can be revoked in a single procedure, it is safe for the user.
  • (Appendix 1) Storage means (personal information management circuit 2) for storing a plurality of user IDs given to users by a plurality of membership card management companies; Disclosure means (selective information disclosure circuit 3) for selectively disclosing a plurality of user IDs using group signature technology; A membership card (integrated membership card 1).
  • (Appendix 2) The membership card (integrated membership card 1) described in Appendix 1,
  • the disclosing means (the selective information disclosing circuit 3) is a membership card (integrated membership card 1) that encrypts a user ID other than the user ID that is disclosed to the outside with a group signature technique among a plurality of user IDs.
  • the membership card (integrated membership card 1) described in Appendix 1 or Appendix 2 receives means (proximity communication circuit 4) for receiving an advertisement associated with a user ID or a coupon with an advertisement; Display means (information display 12) for displaying the received advertisement or coupon with advertisement; A membership card (integrated membership card 1).
  • the membership card (integrated membership card 1) described in Appendix 3 When different user IDs are used between different member companies or different membership card management companies, the membership card (integrated membership card 1) is associated with a different user ID by the integrated membership card management company.
  • the membership card (integrated membership card 1) described in Appendix 3 An area in which a flag for enabling the transfer of the advertisement or the coupon with advertisement to the integrated membership card 1 when different user IDs are used between different member companies or between different membership card management companies
  • a membership card (integrated membership card 1) according to any one of appendix 1 to appendix 5, Communication means (remote communication circuit 13) for establishing wireless communication with a membership card member company store or a store station installed in a specific area; When a user stops at a member card member company store or a specific area, a flag for enabling the transfer of an advertisement or a coupon with an advertisement to the integrated membership card 1 is written via the communication means (remote communication circuit 13). Area (area 18 to which a plurality of addresses are allocated), A membership card (integrated membership card 1).
  • a decoder that can be connected to the membership card according to any one of Supplementary Notes 1 to 6,
  • a decryptor comprising decryption means (decryption circuit 82) for decrypting a user ID encrypted by a group signature technique among a plurality of user IDs.
  • first member company headquarters management server 42 ... user usage and action records 43 of the first member company ... second Member company headquarters 44
  • Third member company headquarters 45 ... second member company headquarters management server 60 ... first membership card management company 61 ... first membership card management company management server 62 ... second membership card management company 63 ... second Membership card management company management server 64: User usage and action record 65 of the first membership card management company 65
  • User usage and action log 80 of the second membership card management company 80 Integrated membership card management company 81: Integration Membership card management server 82 ... Decryption circuit 83 ... All users' usage and action records

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Abstract

La présente invention concerne une carte d'adhérent intégrée (1) pourvue d'un circuit de gestion d'informations personnelles (2) pour stocker une pluralité d'identifiants d'utilisateur attribués à des utilisateurs par une pluralité de sociétés d'administration de carte d'adhérent, et un circuit de divulgation d'informations sélective (3) pour la divulgation externe sélective d'une pluralité d'identifiants d'utilisateur à l'aide d'une technologie d'autographe de groupe.
PCT/JP2012/083503 2012-02-17 2012-12-25 Carte d'adhérent WO2013121683A1 (fr)

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JP2012-033062 2012-02-17
JP2012033062 2012-02-17

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Cited By (2)

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Publication number Priority date Publication date Assignee Title
WO2016068058A1 (fr) * 2014-10-30 2016-05-06 株式会社ロイヤリティマーケティング Dispositif de gestion des membres, procédé de gestion des membres et support d'enregistrement
JP2020009476A (ja) * 2019-09-17 2020-01-16 株式会社ロイヤリティマーケティング 会員管理装置、会員管理方法、およびプログラム

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JPH11250353A (ja) * 1998-03-03 1999-09-17 Hitachi Ltd ポイント管理システム
JP2002109434A (ja) * 2000-09-27 2002-04-12 Nec Corp オンラインショッピングシステム、電子決済方法、決済サーバ及び記録媒体
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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2016068058A1 (fr) * 2014-10-30 2016-05-06 株式会社ロイヤリティマーケティング Dispositif de gestion des membres, procédé de gestion des membres et support d'enregistrement
JP2016091072A (ja) * 2014-10-30 2016-05-23 株式会社ロイヤリティマーケティング 会員管理装置、会員管理方法、およびプログラム
CN107077688A (zh) * 2014-10-30 2017-08-18 客户忠诚度市场股份有限公司 会员管理装置、会员管理方法以及存储介质
CN107077688B (zh) * 2014-10-30 2021-05-28 客户忠诚度市场股份有限公司 会员管理装置、会员管理方法以及存储介质
JP2020009476A (ja) * 2019-09-17 2020-01-16 株式会社ロイヤリティマーケティング 会員管理装置、会員管理方法、およびプログラム

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