WO2012152005A1 - Procédé et système de mise en œuvre d'une lecture d'annonce de site dans un service de conférence multimédia - Google Patents

Procédé et système de mise en œuvre d'une lecture d'annonce de site dans un service de conférence multimédia Download PDF

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Publication number
WO2012152005A1
WO2012152005A1 PCT/CN2011/084242 CN2011084242W WO2012152005A1 WO 2012152005 A1 WO2012152005 A1 WO 2012152005A1 CN 2011084242 W CN2011084242 W CN 2011084242W WO 2012152005 A1 WO2012152005 A1 WO 2012152005A1
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WO
WIPO (PCT)
Prior art keywords
platform
identifier
ivr
site
service providing
Prior art date
Application number
PCT/CN2011/084242
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English (en)
Chinese (zh)
Inventor
蒋宇智
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Publication of WO2012152005A1 publication Critical patent/WO2012152005A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H04L65/403—Arrangements for multi-party communication, e.g. for conferences
    • H04L65/4038—Arrangements for multi-party communication, e.g. for conferences with floor control
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066—Session management
    • H04L65/1101—Session protocols
    • H04L65/1104—Session initiation protocol [SIP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a method and system for implementing venue playback in a multimedia conference service. Background technique
  • Multimedia conference means that two or more audio and video users can join the same conference. Voice can be mixed. Participants can see videos of other participants. Users can conveniently use HD terminals and video phones. Terminals, PC soft terminals, 3G mobile terminals, 2G mobile terminals, PSTN (Public Switched Telephone Network) telephones and other terminals are connected to obtain the service experience of audio and video conferences.
  • Terminals, PC soft terminals, 3G mobile terminals, 2G mobile terminals, PSTN (Public Switched Telephone Network) telephones and other terminals are connected to obtain the service experience of audio and video conferences.
  • PSTN Public Switched Telephone Network
  • Multimedia conference is a remote remote communication method that integrates communication technology, computer technology and microelectronic technology. It uses multimedia conferencing equipment to connect conference rooms in two or more locations through communication and computer networks, and to hold real-time, two-way, interactive visual conferences by television.
  • the multimedia conference system can transmit the image, sound, and images of the conference materials and related objects in real time, so that participants in different locations can see each other as if they are sitting in the same conference room. It is convenient for users to discuss work remotely, improve work efficiency, save time and cost, and can be widely used in various forms such as business work conference, telemedicine, emergency command, distance education, and remote recruitment.
  • the present invention provides a method and system for implementing site playback in a multimedia conference service, which is used to solve the problem that the field playback is coupled in the conference process in the prior art, resulting in poor playback flexibility.
  • the present invention provides a method for implementing site playback in a multimedia conference service, including: a multimedia conference capability open server creates a conference site based on a request of a service providing platform; and the multimedia conference capability open server initiates an interactive voice response IVR platform. After the IVR platform responds to the call, the media channel between the IVR platform and the multimedia conference capability open server is established; when the site playback is triggered, the service providing platform uses the media channel to the conference site. play music.
  • the multimedia conference capability open server initiates a call to the IVR platform
  • the IVR platform identifier, the service providing platform identifier, and the site identifier are carried.
  • the method further includes: establishing the IVR platform identifier, the service providing platform identifier, the site identifier, and the media channel. Index relationship.
  • the service providing platform using the media channel to play the sound to the site specifically includes: the service providing platform initiating a site playback request to the IVR platform, where the request carries Having a playback content, an IVR platform identifier, a service providing platform identifier, and a site identifier; the IVR platform searches for a corresponding media channel according to the IVR platform identifier, the service providing platform identifier, and the site identifier, and uses the media channel to The venue will play the audio content.
  • the IVR platform calls a text-to-speech TTS platform, and converts the text content into a voice file. And playing the voice file to the venue through the media channel.
  • the present invention further provides a system for implementing site playback in a multimedia conference service, including: a service providing platform, a multimedia conference capability open server, and an IVR platform, where: the service providing platform is configured to use the multimedia
  • the conference capability opening server initiates a site creation request; and when the conference site playback is triggered, a playback request is initiated to the IVR platform;
  • the multimedia conference capability open server is configured to create a conference site based on a site creation request of the service providing platform, and initiate a call to the IVR platform;
  • the IVR platform is configured to respond to the call request of the multimedia conference capability open server, establish a media channel between the IVR platform and the multimedia conference capability open server, and use the playback request initiated by the service providing platform to utilize The media channel plays a sound to the venue.
  • the multimedia conference capability open server carries an IVR platform identifier, a service providing platform identifier, and a site identifier when initiating a call to the IVR platform.
  • the IVR platform is further configured to establish the IVR platform identifier, the service providing platform identifier, and the site identifier after establishing a media channel between the IVR platform and the multimedia conference capability open server.
  • the index relationship of the media channel is further configured to establish the IVR platform identifier, the service providing platform identifier, and the site identifier after establishing a media channel between the IVR platform and the multimedia conference capability open server. The index relationship of the media channel.
  • the service providing platform specifically includes: a site creation requesting module, configured to initiate a site creation request to the multimedia conference capability open server;
  • a playback initiation module configured to initiate a conference play request to the IVR platform when the conference sound is triggered, where the request carries the playback content, the IVR platform identifier, the service providing platform identifier, and the site identifier;
  • the IVR platform specifically includes:
  • a media channel establishing module configured to establish a media channel between the IVR platform and the multimedia conference capability open server in response to the call request of the multimedia conference capability open server;
  • a playing module configured to search for a corresponding media channel according to the IVR platform identifier, the service providing platform identifier, and the site identifier in the service providing platform playback request, and play the text content to the venue through the media channel .
  • system of the present invention further includes: a TTS platform, configured to: after the text content is a text file, convert the text file into a voice file based on the call of the IVR platform, and output the file to the IVR platform .
  • a TTS platform configured to: after the text content is a text file, convert the text file into a voice file based on the call of the IVR platform, and output the file to the IVR platform .
  • the method and system of the present invention effectively combines the IVR+TTS service with the multimedia conference service, so that the service providing platform (Internet SP/personal developer) can play the sound anytime and anywhere during the conference, and the content of the playback can be
  • the flexible organization and playback times in the form of text can also be flexibly controlled, which greatly improves the flexibility of the venue to play the sound; and in the present invention, the service providing platform fully grasps the sounding initiative, and can play anytime and anywhere, without Perform a system upgrade.
  • FIG. 1 is a schematic structural diagram of an application networking of the method according to the present invention.
  • FIG. 2 is a schematic flowchart of a method for implementing site playback in a multimedia conference service according to the present invention
  • FIG. 3 is a schematic flowchart of a method for implementing site playback in a multimedia conference service according to Embodiment 1 of the present invention
  • FIG. 4 is a schematic flowchart of a method for implementing site playback in a multimedia conference service according to Embodiment 2 of the present invention
  • FIG. 5 is a schematic structural diagram of a system for implementing site playback in a multimedia conference service according to the present invention. detailed description
  • the present invention provides a method for implementing site playback in a multimedia conference service, where the method is in IMS (IP Multimedia Subsystem, IP Multimedia Subsystem) / NGN ( Next Generation Network, Next Generation Network) Combines TTS (Text To Speech) and IVR (Interactive Voice Response) capabilities while opening multimedia conferencing capabilities to Internet SP/personal developers.
  • IMS IP Multimedia Subsystem, IP Multimedia Subsystem
  • NGN Next Generation Network, Next Generation Network
  • TTS Text To Speech
  • IVR Interactive Voice Response
  • a schematic diagram of a networking structure applied by the method according to the present invention includes: an Internet SP/personal developer (ie, a service providing platform), and a multimedia conferencing capability open server.
  • IVR platform TTS platform, core network (IMS/NGN/IP), telephone terminal users (A, B), where:
  • the multimedia conference capability open server on the core network, performs call control on the IVR platform and the terminal user through the core network through the SIP (Session Initiation Protocol, session initiation protocol, and session layer signaling control protocol).
  • SIP Session Initiation Protocol, session initiation protocol, and session layer signaling control protocol.
  • the types of end users may be: GSM mobile phone users, CDMA mobile phone users, telecom fixed-line users, IMS SIP hard terminals, soft terminals and other telephone users.
  • the IVR platform on top of the core network, provides IVR services to users triggered by core network calls.
  • the TTS platform provides a standard interface, inputs voice text parameters, and outputs voice files for the IVR platform to call.
  • the core network provides multiple terminal access for services.
  • the method of the present invention includes:
  • Step 201 The multimedia conference capability open server creates a conference based on the request of the service providing platform.
  • Step 202 The multimedia conference capability open server initiates a call to the IVR platform.
  • the multimedia conference capability open server initiates a call to the IVR platform
  • the IVR platform identifier, the service provider platform identifier, and the site identifier are carried.
  • the multimedia conference capability open server may initiate a call to the IVR platform, or may be triggered by the service providing platform.
  • the present invention does not limit the specific trigger mechanism.
  • Step 203 After responding to the call, the IVR platform establishes a media channel between the IVR platform and the multimedia conference capability open server.
  • the IVR platform identifier, the service providing platform identifier, and the index relationship between the site identifier and the media channel are also established, and are used to search according to the index relationship when there is a subsequent playback requirement.
  • the media channel After the media channel is established, the IVR platform identifier, the service providing platform identifier, and the index relationship between the site identifier and the media channel are also established, and are used to search according to the index relationship when there is a subsequent playback requirement.
  • the media channel is also established, and are used to search according to the index relationship when there is a subsequent playback requirement.
  • Step 204 When the site playback is triggered, the service providing platform uses the media channel to play the conference.
  • This step is specifically as follows:
  • the service providing platform initiates a conference playback request to the IVR platform, where the request carries the playback content, the IVR platform identifier, the service providing platform identifier, and the site identifier;
  • the IVR platform searches for the corresponding media channel according to the IVR platform identifier, the service providing platform identifier, and the site identifier, and plays the playback content to the conference site through the media channel.
  • the IVR platform calls the TTS platform to convert the playback content into a voice file, and the voice file is played to the conference site through the media channel.
  • the condition that the site playback is triggered may be a conference when the user joins the conference, when the user is in the conference, when the conference ends, and when the conference wants to play at any time during the conference. Playback trigger condition.
  • the multimedia conference capability open server can call the participating users at any time, and the present invention does not limit the specific access timing.
  • a method for implementing site playback in a multimedia conference service includes:
  • Step 301 The Internet SP/personal developer initiates a meeting request to click on the multimedia conferencing capability open server.
  • Step 302 The multimedia conference capability open server creates a conference site.
  • Step 303 the Internet SP/personal developer instructs the multimedia conference capability to open the server call
  • the IVR platform the call carries an IVR platform identifier, an SP identifier, and a site identifier.
  • the identifier information carried by the identifier is used to identify a media channel between the multimedia conference capability open server and the IVR platform, and signaling between the SP and the IVR platform. The relationship between the channels.
  • Step 304 The multimedia conference capability open server uses the IVR platform as a terminal to make a call.
  • Step 305 The call is successful, and a media channel between the multimedia conference capability open server and the IVR platform is established.
  • Step 306 The Internet SP/personal developer wants to play the voice at this time, and calls the external interface of the IVR platform, and writes the following parts on the interface: the text content corresponding to the playback, the IVR platform identifier, the SP logo, and the site identifier.
  • Step 307 The IVR platform finds a corresponding media channel according to the foregoing identification information, and converts the text into a voice file through a standard interface of the TTS platform, and performs the sound playback operation through the media channel.
  • a method for implementing site playback in a multimedia conference service includes:
  • Step 401 The Internet SP/personal developer initiates a conference request to the multimedia conference capability open server.
  • the requested protocol can use common protocols in the Internet, such as: Webservice, Rest, Mashu, JavaScript, Html, etc.
  • Step 402 The multimedia conference capability open server creates a conference site.
  • the multimedia conference capability open server creates a conference site in the same manner as the one used in the prior art. For its specific creation process, it is not mentioned here.
  • Step 403 The Internet SP/personal developer indicates that the multimedia conference capability open server calls the IVR platform if there is a playback requirement. The following information is required to be included in the call: IVR platform identifier, SP identifier, and site identifier.
  • Step 404 The multimedia conference capability open server calls the IVR platform.
  • the server for the multimedia conferencing capability opens the IVR platform as an ordinary participant at this time, without special modification.
  • Step 405 the IVR platform returns 200 OK
  • the IVR platform also processes the call of the multimedia conference capability open server as an ordinary call incoming call, without special modification.
  • Step 406 The call is successful, and the multimedia conference capability open server and the IVR platform establish a media channel.
  • the established media channel is a media channel reserved for subsequent playback of the conference site.
  • Step 407 The Internet SP/personal developer invokes the open interface of the IVR platform, and requests to play the venue.
  • the request includes at least the following parameters: the text content corresponding to the playback, the IVR platform identifier, the SP identifier, and the site identifier.
  • Step 408 The IVR platform calls the TTS platform to convert the text into a voice file.
  • Step 409 The IVR platform searches for the corresponding media channel according to the identification information carried in the request, and uses the media channel to play the playback content to the conference site.
  • the method of the present invention effectively combines the IVR+TTS service with the multimedia conference service, so that the service providing platform (Internet SP/personal developer) can play and play at any time and any place during the conference.
  • the content can be flexibly organized in the form of text, and the number of playbacks can also be flexibly controlled, which greatly improves the flexibility of the venue to play the sound; and in the present invention, the service providing platform fully grasps the active voice, and plays at any time and any place. , no system upgrade is required.
  • the present invention also provides a system for implementing conference site playback in a multimedia conference service.
  • the system includes: a service providing platform 510, a multimedia conference capability open server 520, and an IVR platform 530, where:
  • the service providing platform 510 is configured to initiate a venue creation session to the multimedia conference capability opening server 520. And the IVR platform 530 initiates a playback request; the multimedia conference capability open server 520 is configured to create a conference site based on the site creation request of the service providing platform 510, and initiate a call to the IVR platform 530;
  • the IVR platform 530 is configured to respond to the call request of the multimedia conference capability open server 520, establish a media channel between the IVR platform 530 and the multimedia conference capability open server 520, and use the media based on the playback request initiated by the service providing platform 510.
  • the channel plays a sound to the venue.
  • the multimedia conference capability open server 520 when initiating a call to the IVR platform 530, carries the IVR platform identifier, the service providing platform identifier, and the site identifier.
  • the IVR platform 530 is further configured to establish the IVR platform identifier, the service providing platform identifier, and the site identifier after establishing a media channel between the IVR platform and the multimedia conference capability open server. An index relationship with the media channel.
  • the service providing platform 510 specifically includes:
  • a site creation request module configured to initiate a site creation request to the multimedia conference capability open server 520;
  • the playback initiating module is configured to initiate a conference play request to the IVR platform 530 when the conference sound is triggered, where the request carries the playback content, the IVR platform identifier, the service providing platform identifier, and the site identifier;
  • the IVR platform 530 specifically includes:
  • a media channel establishing module configured to respond to a call request of the multimedia conference capability open server 520, and establish a media channel between the IVR platform and the multimedia conference capability open server;
  • a playback module configured to search for a corresponding media channel according to the IVR platform identifier, the service providing platform identifier, and the site identifier in the playback request of the service providing platform 510, and pass the media pass
  • the channel plays the text content to the venue.
  • system of the present invention further comprises:
  • the TTS platform 540 is configured to, after the playback content is a text file, convert the text file into a voice file based on the call of the IVR platform 530, and output the file to the IVR platform 530.
  • the system of the invention effectively combines the IVR+TTS service with the multimedia conference service, so that the content of the playback can be flexibly organized in the form of text, and the number of playbacks can be flexibly controlled, thereby greatly improving the venue.
  • the flexibility of playback; and in the present invention, the service providing platform fully grasps the active voice, and plays the sound anytime and anywhere, without requiring system upgrade.

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Telephonic Communication Services (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)

Abstract

L'invention porte sur un procédé et un système de mise en œuvre d'une lecture d'annonce de site dans un service de conférence multimédia. Le procédé comprend les opérations suivantes : un serveur d'ouverture de capacité de conférence multimédia crée un site sur la base d'une requête d'une plateforme de fourniture de services ; le serveur d'ouverture de capacité de conférence multimédia initie un appel auprès d'une plateforme de réponse vocale interactive (IVR) ; en réponse à l'appel, la plateforme IVR établit un canal multimédia entre la plateforme IVR et le serveur d'ouverture de capacité de conférence multimédia ; et lorsque la lecture d'annonce de site est déclenchée, la plateforme de fourniture de services lit une annonce au site par utilisation du canal multimédia. La présente invention combine de manière efficace le service IVR+TTS avec le service de conférence multimédia, de telle sorte que la plateforme de fourniture de services peut réaliser une lecture d'annonce à n'importe quel instant, à n'importe quel endroit, durant une conférence, le contenu à lire peut être organisé de manière souple sous la forme de texte, et le nombre de fois de lecture d'annonce peut être commandé de manière souple, permettant ainsi d'améliorer la souplesse de lecture d'annonce de site.
PCT/CN2011/084242 2011-09-28 2011-12-19 Procédé et système de mise en œuvre d'une lecture d'annonce de site dans un service de conférence multimédia WO2012152005A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201110289827.5 2011-09-28
CN201110289827.5A CN102394991B (zh) 2011-09-28 2011-09-28 一种多媒体会议业务中实现会场放音的方法和系统

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WO2012152005A1 true WO2012152005A1 (fr) 2012-11-15

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WO (1) WO2012152005A1 (fr)

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CN105306420B (zh) * 2014-06-27 2019-08-30 中兴通讯股份有限公司 实现从文本到语音业务循环播放的方法、装置及服务器

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CN102394991A (zh) 2012-03-28

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