WO2009065308A1 - Procédé et appareil pour appeler un utilisateur à se joindre à une conférence - Google Patents

Procédé et appareil pour appeler un utilisateur à se joindre à une conférence Download PDF

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Publication number
WO2009065308A1
WO2009065308A1 PCT/CN2008/071366 CN2008071366W WO2009065308A1 WO 2009065308 A1 WO2009065308 A1 WO 2009065308A1 CN 2008071366 W CN2008071366 W CN 2008071366W WO 2009065308 A1 WO2009065308 A1 WO 2009065308A1
Authority
WO
WIPO (PCT)
Prior art keywords
call
conference
user
voice stream
subscriber number
Prior art date
Application number
PCT/CN2008/071366
Other languages
English (en)
Chinese (zh)
Inventor
Zhengkai Yin
Original Assignee
Huawei Technologies Co., Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Huawei Technologies Co., Ltd. filed Critical Huawei Technologies Co., Ltd.
Publication of WO2009065308A1 publication Critical patent/WO2009065308A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1818—Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42204—Arrangements at the exchange for service or number selection by voice
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition

Definitions

  • the present invention relates to a method and apparatus for calling a user to join a conference, and more particularly to a method and apparatus for calling a user to join a conference during a conference.
  • VoIP Voice over IP
  • VoIP voice over the network
  • NGN Next Generation Communication Network
  • the network system is based on packet-switched data networks and directly targets multi-service convergence.
  • the service provides requirements for integration, personalization, and openness.
  • the technical system meets the requirements of layering, standardization, and openness, and represents the direction of network development.
  • IP PBX The core product of the enterprise-class IP telephony system is called IP PBX, which realizes the function of dedicated PBX voice service with open LAN packet switching technology, and seamlessly integrates with existing LAN. It not only integrates the internal data network and the voice network, but also meets the full range of needs to keep the enterprise running and flourishing. From complex call control to integrated voicemail and computer/telephone integration; from caller identification to multiple, multi-level auto attendants, to the easy addition, movement and change of terminal phones; from LAN and WAN (LAN/WAN) communication, connectivity to the Internet, etc., these technically While the advancement reduces the associated overall costs, it also enables companies to access all functions in an economical, manageable manner.
  • FIG. 1 The system structure of the IP PBX is shown in Figure 1, which includes:
  • Call Controller As the intelligent part of the enterprise-class IP telephony system, it is responsible for providing the services provided by all the centers of traditional PBX systems (PBX switches). Responsible for controlling all call setup and call management, providing most basic services (such as call hold, call forwarding, and call waiting), as well as configuring the phone's Extension Number, feature buttons, call management, and routing decisions. . In addition, it controls all PC virtual phone features such as voicemail, unified messaging, desktop call control, auto attendant, interactive voice response, and automatic call distribution.
  • Media gateway In the IP PBX system, the media gateway is used to realize the communication between the IP network and the traditional circuit switching network, and is responsible for transferring the call to the PSTN network to complete the incoming and outgoing calls of the heterogeneous network. In addition to having the ability to connect to the called party, it can also connect calls from the PSTN to the enterprise IP telephony system. Media gateways play a key role in the entire IP PBX system. It not only enables the IP PBX system to connect to PSTN (Public Service Telephone Network, PSDN) users, but also increases the reliability of the entire system, enabling the system to handle emergency calls. The media gateway also needs to complete voice code conversion, communication protocol conversion and LAN-PSTN (local area network to PSTN) call setup/demolition.
  • PSTN Public Service Telephone Network
  • LAN access module Provides the connection between the components of the IP PBX system.
  • the module can be a LAN switch or a function module of the call controller.
  • Control Center Includes resource management system, billing system, network management system, voice mail, etc.
  • the resource management system mainly performs functions such as address translation, authority control, and route management
  • the billing system mainly performs billing and settlement functions
  • the network management system completes maintenance and management of network and IP PBX operations.
  • Signaling Gateway Provides interworking functions with other signaling networks. It can support H.323, SS7 (Signaling System 7, Signaling No. 7, SS7), SIP (Session Initiation Protocol). All or part of the functions of SIP), ⁇ 248, MGCP (Media Gateway Control Protocol, MGCP) can be implemented on a single device, in multiple devices, or embedded in multiple devices. Implemented in the call controller.
  • Application Server Provides value-added application services for IP PBX systems.
  • IP phone terminal including terminal part connection software PC Phone, PC Phone+, IP-Phone, etc.:
  • PC Phone multimedia PC, or PC + sound card + phone handle that does not provide dialing function
  • PC Phone+ has the basic functions, appearance and usage of ordinary phone, it transmits voice information by means of sound card on PC , through the serial port to complete dialing and other controls;
  • IP-Phone The telephone directly connected to the IP network can be directly connected to the network through the RJ45 connector.
  • Data terminal A computer used for data communication purposes.
  • Analog terminal Traditional analog equipment such as ordinary telephones and fax machines.
  • IP PBX In addition to providing all the traditional C4/C5 and PBX services for enterprise users, the IP PBX solution provides a wealth of new services and applications.
  • the conference server function is one of them.
  • the system structure of the conference system is shown in Figure 2.
  • the conference system is based on the IP PBX system.
  • the MCU (Mul t ipoint Contro l Uni t, multi-point control unit, MCU) is added to the IP PBX system for conferences. Control and management, and use IP networks to combine video, audio and data to achieve mutual communication and negotiation among multiple people.
  • the MCU consists of three parts:
  • Conference service management component responsible for the control and management of high-level attributes such as policies and services of the conference;
  • signaling control component responsible for the transmission, control, interaction and other functions of signaling;
  • Media processing component responsible for receiving, encoding, negotiating, processing, etc. of the media.
  • the conference establishment process is shown in FIG. 3, and the conference establishment process is divided into two phases:
  • An object of the embodiments of the present invention is to provide a method and apparatus for a calling user to join a conference, to receive and identify a conference invitation in a voice manner, and to call a new conference member to join the conference.
  • an embodiment of the present invention provides a method for a calling user to join a conference, including:
  • Receiving an initiating call prompt message prompting to receive a call voice stream of the participant; receiving a call voice stream of the participant;
  • An invitation to join the conference is issued to the called subscriber number.
  • a device for calling a user to join a conference including:
  • a call prompt information receiving module configured to receive a call prompt information, and activate a call voice stream receiving module
  • the call voice stream receiving module is configured to receive a call command voice stream of the participant
  • a call voice stream identification module configured to identify the call command voice stream, and obtain a called user number
  • the invitation sending module of the conference is configured to send an invitation to join the conference to the called subscriber number according to the called subscriber number obtained by the call flow voice stream identification module.
  • the embodiment of the present invention implements receiving a conference invitation in a voice manner by receiving a call voice stream of the participant, and identifying the acquired voice stream by identifying the call voice stream. Calling the user number to implement the meeting invitation, and calling the new meeting member to join the meeting, so that the meeting starting process is more flexible and flexible.
  • FIG. 1 is a schematic structural diagram of a system of a prior art IP PBX
  • FIG. 2 is a schematic structural diagram of a system of a prior art conference system
  • FIG. 4 is a flowchart of a method for a calling user to join a conference according to Embodiment 1 of the present invention
  • FIG. 5 is a signaling flowchart of a mode 1 of a conference creation process according to Embodiment 1 of the present invention.
  • FIG. 7 is a schematic structural diagram of an embodiment of an apparatus for calling a user to join a conference according to the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
  • a flowchart of Embodiment 1 of the method for calling a user to join a conference, as shown in FIG. 4, includes the following steps:
  • Step 1 01 The conference server receives an initiation call prompt message
  • Step 102 The conference server receives a call command voice stream of the participant.
  • Step 1 03 The conference server identifies the voice stream of the call command, and obtains the called subscriber number.
  • the conference server may obtain the called subscriber number by using the following two methods:
  • the call command voice stream includes the called subscriber number information
  • the conference server identifies the call command voice stream and obtains a call command; the conference server obtains the subscriber number from the call command.
  • the call voice stream includes the called subscriber number query information;
  • the conference server queries the subscriber number information table according to the called subscriber query information, and obtains the called subscriber number.
  • the user number information table may be stored in the enterprise telephone server, or may be a conference user list configured by the conference chairperson when the conference server creates the conference call.
  • Step 104 Send an invitation to join the conference to the called subscriber number.
  • the voice recognition of the conference server can be started through an operation manner such as a command line, a web interface, or a special service number, as follows:
  • the conference server starts voice recognition, and recognizes the voice input by the specific terminal; if through the web interface, you can Any computer terminal logs in to the web page of the conference server, clicks the option to start the conference invitation and voice recognition, and the conference server starts the voice recognition module to identify the voice input by the specific terminal; if the special service number is adopted, the conference is added after the conference The conference terminal dials the special service number, and the conference server starts the voice recognition module to identify the voice input by the specific terminal.
  • the conference server can prompt the user to say the name of the person to be invited by playing the prompt tone, and end the voice input with a certain button. When all participants are added to the conference, the conference chairperson can turn off voice recognition through the command line, web interface, and dialing the service number.
  • the conference creation process can be as follows:
  • the user first dials the conference access number through the telephone terminal to enter the conference.
  • the conference server will actively call the user in the conference user list stored therein (in which the information of the members participating in the conference and the corresponding user terminal are recorded). Enter the meeting.
  • Each user in the meeting member address book can set several phone numbers, and the conference server will dial the phone number under the user name one by one until it is connected and confirms that the corresponding phone terminal of the user establishes a communication connection with the conference.
  • the difference from the first method is that the user logs in to the conference server through a web page or a GUI (Graphic User Interface, GUI).
  • GUI Graphic User Interface
  • the operation triggers the conference startup process. Further, you can edit the information in the conference user list through interface operations, and add or delete conference members.
  • the specific process is as follows:
  • the user logs in to the conference server through the web page or GUI, opens the conference user list, selects some users, and starts the conference.
  • the conference server actively calls these users to the specified conference.
  • the user can load himself into the conference user list, let the conference server call himself to the conference, or dial the conference number through the telephone terminal to access the conference.
  • the conference startup mode provided in this embodiment can accurately select the users who need to participate in the conference, and has great flexibility.
  • a privileged user (such as an administrator or other user who has permission to create a conference) can log in to the conference server through a web page or a GUI to create a conference.
  • the conference server allocates corresponding conference resources for the conference, and performs setting of conference members and the like.
  • the conference timing mode is introduced, and the conference server directly initiates the conference initiation process. As shown in Figure 6, the specific process is as follows:
  • the conference member address book and the conference start time are configured.
  • the conference server dials the telephone number of the user terminal according to the user information of the conference participant configured in the conference user list, and actively calls the user. The user joins the meeting.
  • the method further includes: returning a user verification prompt, which may be a voice prompt, etc., requiring the user to input relevant verification information, and the verification information may be preset for the conference chairperson. a password, etc.
  • a user verification prompt which may be a voice prompt, etc., requiring the user to input relevant verification information
  • the verification information may be preset for the conference chairperson. a password, etc.
  • step 102 Receive authentication information sent by the user and verify the identity of the user. If the verification is passed, step 102 is continued; otherwise, the information of the authentication failure is returned, and the process of the first embodiment is ended.
  • FIG. 7 is a schematic structural diagram of an embodiment of an apparatus for calling a user to join a conference according to the present invention, including:
  • the call prompt information receiving module 1 is configured to receive the call prompt information and initiate the call voice flow. Receiving module
  • a call voice stream receiving module 2 configured to receive a call command voice stream of the participant
  • a call voice stream identification module 3 configured to identify a call command voice stream, and obtain a called user number
  • the invitation sending module 4 of the conference is configured to send an invitation to join the conference to the called subscriber number according to the called subscriber number obtained by the call command voice stream identification module.
  • the call voice stream identification module may specifically include:
  • a call command extraction module configured to acquire a call command from the call voice stream
  • the user number extraction module is configured to obtain a user number from a call command obtained by the call command extraction module.
  • the call voice stream identification module may further include:
  • the called subscriber number query information extraction module is configured to be obtained from the call voice stream
  • the user number information table querying module is configured to query the user number information table according to the called user number query information, and obtain the called user number.
  • the user number information table may be located in the enterprise telephone server; the user number information table may also be a conference user list.
  • the device in this embodiment may further include a user verification module, configured to return a user verification prompt, receive verification information sent by the user, and verify the identity of the user.
  • a user verification module configured to return a user verification prompt, receive verification information sent by the user, and verify the identity of the user.
  • the storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM), or a random access memory (RAM).

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • General Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention porte sur un procédé et un appareil pour appeler un utilisateur à se joindre à une conférence, ledit procédé comprenant les opérations consistant à : recevoir un flux vocal d'appel de participant à une conférence ; reconnaître le flux vocal d'appel, obtenir un numéro d'utilisateur appelé ; envoyer une invitation de se joindre à la conférence au numéro de l'utilisateur appelé. Ledit appareil comprend : une unité de réception de message d'invite d'appel pour recevoir un message d'invite de lancement d'appel et une unité de réception de flux vocal d'appel de démarrage ; une unité de réception de flux vocal d'appel pour recevoir un flux vocal d'instruction d'appel de participant à la conférence ; une unité de reconnaissance de flux vocal d'appel pour reconnaître un flux vocal d'instruction d'appel et obtenir le numéro de l'utilisateur appelé ; une unité d'envoi d'invitation à la conférence pour envoyer une invitation de se joindre à la conférence à l'utilisateur appelé selon le numéro de l'utilisateur appelé obtenu par l'unité de reconnaissance de flux vocal d'instruction d'appel. Avec le procédé et l'appareil, une invitation à une conférence sous la forme de parole peut être reçue et reconnue pour appeler un nouveau membre à se joindre à une conférence.
PCT/CN2008/071366 2007-11-23 2008-06-19 Procédé et appareil pour appeler un utilisateur à se joindre à une conférence WO2009065308A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN200710178010.4 2007-11-23
CNA2007101780104A CN101159788A (zh) 2007-11-23 2007-11-23 一种呼叫用户加入会议的方法及装置

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CN102404541A (zh) * 2010-09-10 2012-04-04 中华电信股份有限公司 智能型视频会议启动方法
CN115002394A (zh) * 2022-05-27 2022-09-02 中移互联网有限公司 基于5g消息的多方会议方法、装置及电子设备

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CN102523099B (zh) * 2011-12-21 2015-04-08 华为技术有限公司 一种发起多点会议的方法、装置、终端及系统
CN104754286B (zh) 2012-02-28 2018-08-21 华为技术有限公司 呼叫终端入会的方法和装置
CN103152186A (zh) * 2013-03-19 2013-06-12 天脉聚源(北京)传媒科技有限公司 一种信息交互的方法和系统
CN108924373B (zh) * 2018-07-13 2021-02-12 京东方科技集团股份有限公司 基于中转服务器的固话的通信系统、构建方法和通信方法
CN111681650A (zh) * 2019-03-11 2020-09-18 阿里巴巴集团控股有限公司 一种智能会议控制方法和装置
CN112040166A (zh) * 2019-06-04 2020-12-04 中兴通讯股份有限公司 会议控制的实现方法、装置和服务器

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Cited By (2)

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Publication number Priority date Publication date Assignee Title
CN102404541A (zh) * 2010-09-10 2012-04-04 中华电信股份有限公司 智能型视频会议启动方法
CN115002394A (zh) * 2022-05-27 2022-09-02 中移互联网有限公司 基于5g消息的多方会议方法、装置及电子设备

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