WO2009065308A1

WO2009065308A1 - A method and apparatus for calling user to join conference

Info

Publication number: WO2009065308A1
Application number: PCT/CN2008/071366
Authority: WO
Inventors: Zhengkai Yin
Original assignee: Huawei Technologies Co., Ltd.
Priority date: 2007-11-23
Filing date: 2008-06-19
Publication date: 2009-05-28
Also published as: CN101159788A

Abstract

A method and an apparatus for calling user to join conference are disclosed, said method comprises: receiving call speech stream of conference participant; recognizing the call speech stream, obtaining number of called user; sending invitation of joining conference to the called user's number. Said apparatus comprises: call prompt message receiving unit for receiving prompt message of initiating call and starting call speech stream receiving unit; call speech stream receiving unit for receiving speech stream of call command of conference participant; call speech stream recognition unit for recognizing speech stream of call command and obtaining the called user's number; conference invitation sending unit for sending invitation of joining conference to the called user according to the number of the called user obtained by call command speech stream recognition unit. With the method and the apparatus, conference invitation in the form of speech can be received and recognized for calling new conference member to join.

Description

Method and device for calling user to join conference

This application claims priority to Chinese Patent Application No. 200710178010.4, entitled "A Method and Apparatus for Calling a User to Join a Conference" on November 23, 2007, the entire contents of which are incorporated by reference. In this application. Technical field

The present invention relates to a method and apparatus for calling a user to join a conference, and more particularly to a method and apparatus for calling a user to join a conference during a conference. BACKGROUND With the widespread popularity of IP technologies, many enterprises are now moving toward VoIP (Voice over IP, voice over the network, called VoIP), and by adopting new services and applications, to improve production efficiency and reduce communication. The purpose of the cost. In recent years, the IP PBX (IP pr ivate branch exchange, IP PBX) technology is the representative of enterprise private network VoIP technology. While the enterprise VoIP market is booming, the carrier's NGN (Next Generation Communication Network, NGN) VoIP technology has also been launched nationwide in just a few years. Due to its advanced open concept, the emergence of NGN technology with softswitch as the core has attracted the attention of all 31⁄2 business, equipment suppliers and software developers, and some new businesses are emerging. The network system is based on packet-switched data networks and directly targets multi-service convergence. The service provides requirements for integration, personalization, and openness. The technical system meets the requirements of layering, standardization, and openness, and represents the direction of network development.

The core product of the enterprise-class IP telephony system is called IP PBX, which realizes the function of dedicated PBX voice service with open LAN packet switching technology, and seamlessly integrates with existing LAN. It not only integrates the internal data network and the voice network, but also meets the full range of needs to keep the enterprise running and flourishing. From complex call control to integrated voicemail and computer/telephone integration; from caller identification to multiple, multi-level auto attendants, to the easy addition, movement and change of terminal phones; from LAN and WAN ( LAN/WAN) communication, connectivity to the Internet, etc., these technically While the advancement reduces the associated overall costs, it also enables companies to access all functions in an economical, manageable manner.

The system structure of the IP PBX is shown in Figure 1, which includes:

1) Call Controller: As the intelligent part of the enterprise-class IP telephony system, it is responsible for providing the services provided by all the centers of traditional PBX systems (PBX switches). Responsible for controlling all call setup and call management, providing most basic services (such as call hold, call forwarding, and call waiting), as well as configuring the phone's Extension Number, feature buttons, call management, and routing decisions. . In addition, it controls all PC virtual phone features such as voicemail, unified messaging, desktop call control, auto attendant, interactive voice response, and automatic call distribution.

2) Media gateway: In the IP PBX system, the media gateway is used to realize the communication between the IP network and the traditional circuit switching network, and is responsible for transferring the call to the PSTN network to complete the incoming and outgoing calls of the heterogeneous network. In addition to having the ability to connect to the called party, it can also connect calls from the PSTN to the enterprise IP telephony system. Media gateways play a key role in the entire IP PBX system. It not only enables the IP PBX system to connect to PSTN (Public Service Telephone Network, PSDN) users, but also increases the reliability of the entire system, enabling the system to handle emergency calls. The media gateway also needs to complete voice code conversion, communication protocol conversion and LAN-PSTN (local area network to PSTN) call setup/demolition.

3) LAN access module: Provides the connection between the components of the IP PBX system. In the environment of the LAN, the module can be a LAN switch or a function module of the call controller.

4) Control Center: Includes resource management system, billing system, network management system, voice mail, etc. Among them, the resource management system mainly performs functions such as address translation, authority control, and route management; the billing system mainly performs billing and settlement functions; the network management system completes maintenance and management of network and IP PBX operations.

5) Signaling Gateway: Provides interworking functions with other signaling networks. It can support H.323, SS7 (Signaling System 7, Signaling No. 7, SS7), SIP (Session Initiation Protocol). All or part of the functions of SIP), Η248, MGCP (Media Gateway Control Protocol, MGCP) can be implemented on a single device, in multiple devices, or embedded in multiple devices. Implemented in the call controller. 6) Application Server: Provides value-added application services for IP PBX systems.

7) IP phone terminal: including terminal part connection software PC Phone, PC Phone+, IP-Phone, etc.:

a) PC Phone: multimedia PC, or PC + sound card + phone handle that does not provide dialing function; b) PC Phone+: has the basic functions, appearance and usage of ordinary phone, it transmits voice information by means of sound card on PC , through the serial port to complete dialing and other controls;

c) IP-Phone: The telephone directly connected to the IP network can be directly connected to the network through the RJ45 connector.

8) Data terminal: A computer used for data communication purposes.

9) Analog terminal: Traditional analog equipment such as ordinary telephones and fax machines.

In addition to providing all the traditional C4/C5 and PBX services for enterprise users, the IP PBX solution provides a wealth of new services and applications. The conference server function is one of them.

The system structure of the conference system is shown in Figure 2. The conference system is based on the IP PBX system. The MCU (Mul t ipoint Contro l Uni t, multi-point control unit, MCU) is added to the IP PBX system for conferences. Control and management, and use IP networks to combine video, audio and data to achieve mutual communication and negotiation among multiple people. Among them, the MCU consists of three parts:

Conference service management component: responsible for the control and management of high-level attributes such as policies and services of the conference; signaling control component: responsible for the transmission, control, interaction and other functions of signaling;

Media processing component: responsible for receiving, encoding, negotiating, processing, etc. of the media.

In the prior art, the conference establishment process is shown in FIG. 3, and the conference establishment process is divided into two phases:

1) Creation of a conference: An administrator or a user with permission is required to create a conference in advance (the conference is created here, mainly in advance, and the conference time can be further reserved. During the conference creation process, the MCU allocates the conference. The corresponding conference resource), after the conference is created, the conference initiation process can be performed.

2) Start of the conference: Each user who needs to participate in the conference dials the conference access number through the user terminal to connect with the conference server. After the conference server verifies the terminal, the conference server returns an acknowledgement response, allowing the user terminal to join the conference. In the process of implementing the present invention, the inventors have found that in the above-described prior art conference starting method, there are the following drawbacks:

Each user needs to dial the conference access number to join the conference. This causes the conference startup process to be cumbersome. The user who enters the conference first needs to wait for the user to enter, and for the user, the joining process is cumbersome, the operation is easy to make mistakes, and it is not easy to Sexually successful to join the meeting. Also, you cannot send a meeting invitation to the conference server in voice. Summary of the invention

An object of the embodiments of the present invention is to provide a method and apparatus for a calling user to join a conference, to receive and identify a conference invitation in a voice manner, and to call a new conference member to join the conference.

To achieve the above objective, an embodiment of the present invention provides a method for a calling user to join a conference, including:

Receiving an initiating call prompt message, prompting to receive a call voice stream of the participant; receiving a call voice stream of the participant;

Identifying the call voice stream to obtain a called subscriber number;

An invitation to join the conference is issued to the called subscriber number.

A device for calling a user to join a conference, including:

a call prompt information receiving module, configured to receive a call prompt information, and activate a call voice stream receiving module;

The call voice stream receiving module is configured to receive a call command voice stream of the participant;

a call voice stream identification module, configured to identify the call command voice stream, and obtain a called user number;

The invitation sending module of the conference is configured to send an invitation to join the conference to the called subscriber number according to the called subscriber number obtained by the call flow voice stream identification module.

According to the foregoing technical solution, the embodiment of the present invention implements receiving a conference invitation in a voice manner by receiving a call voice stream of the participant, and identifying the acquired voice stream by identifying the call voice stream. Calling the user number to implement the meeting invitation, and calling the new meeting member to join the meeting, so that the meeting starting process is more flexible and flexible.

The technical solution of the present invention will be further described in detail below through the accompanying drawings and embodiments. DRAWINGS

1 is a schematic structural diagram of a system of a prior art IP PBX;

2 is a schematic structural diagram of a system of a prior art conference system;

3 is a signaling flowchart of a conference setup established in the prior art;

4 is a flowchart of a method for a calling user to join a conference according to Embodiment 1 of the present invention;

FIG. 5 is a signaling flowchart of a mode 1 of a conference creation process according to Embodiment 1 of the present invention;

6 is a signaling flowchart of mode 3 of a conference creation process according to Embodiment 1 of the present invention;

FIG. 7 is a schematic structural diagram of an embodiment of an apparatus for calling a user to join a conference according to the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

A flowchart of Embodiment 1 of the method for calling a user to join a conference, as shown in FIG. 4, includes the following steps:

Step 1 01: The conference server receives an initiation call prompt message;

Step 102: The conference server receives a call command voice stream of the participant.

Step 1 03: The conference server identifies the voice stream of the call command, and obtains the called subscriber number. The conference server may obtain the called subscriber number by using the following two methods:

method one

The call command voice stream includes the called subscriber number information;

The conference server identifies the call command voice stream and obtains a call command; the conference server obtains the subscriber number from the call command.

Way two

The call voice stream includes the called subscriber number query information; The conference server queries the subscriber number information table according to the called subscriber query information, and obtains the called subscriber number.

The user number information table may be stored in the enterprise telephone server, or may be a conference user list configured by the conference chairperson when the conference server creates the conference call.

Step 104: Send an invitation to join the conference to the called subscriber number.

In this embodiment, the voice recognition of the conference server can be started through an operation manner such as a command line, a web interface, or a special service number, as follows:

If voice recognition is started through the command line, then you need to operate directly on the server or remotely log in to the server, input the corresponding command, the conference server starts voice recognition, and recognizes the voice input by the specific terminal; if through the web interface, you can Any computer terminal logs in to the web page of the conference server, clicks the option to start the conference invitation and voice recognition, and the conference server starts the voice recognition module to identify the voice input by the specific terminal; if the special service number is adopted, the conference is added after the conference The conference terminal dials the special service number, and the conference server starts the voice recognition module to identify the voice input by the specific terminal. The conference server can prompt the user to say the name of the person to be invited by playing the prompt tone, and end the voice input with a certain button. When all participants are added to the conference, the conference chairperson can turn off voice recognition through the command line, web interface, and dialing the service number. The conference creation process can be as follows:

method one

As shown in Figure 5, the user first dials the conference access number through the telephone terminal to enter the conference. The conference server will actively call the user in the conference user list stored therein (in which the information of the members participating in the conference and the corresponding user terminal are recorded). Enter the meeting. Each user in the meeting member address book can set several phone numbers, and the conference server will dial the phone number under the user name one by one until it is connected and confirms that the corresponding phone terminal of the user establishes a communication connection with the conference.

Way two

The difference from the first method is that the user logs in to the conference server through a web page or a GUI (Graphic User Interface, GUI). The operation triggers the conference startup process. Further, you can edit the information in the conference user list through interface operations, and add or delete conference members. The specific process is as follows:

The user logs in to the conference server through the web page or GUI, opens the conference user list, selects some users, and starts the conference. The conference server actively calls these users to the specified conference. The user can load himself into the conference user list, let the conference server call himself to the conference, or dial the conference number through the telephone terminal to access the conference. The conference startup mode provided in this embodiment can accurately select the users who need to participate in the conference, and has great flexibility.

In this way, the user has greater flexibility in operation. Further, a privileged user (such as an administrator or other user who has permission to create a conference) can log in to the conference server through a web page or a GUI to create a conference. The conference server allocates corresponding conference resources for the conference, and performs setting of conference members and the like.

Way three

The conference timing mode is introduced, and the conference server directly initiates the conference initiation process. As shown in Figure 6, the specific process is as follows:

When the conference is scheduled, the conference member address book and the conference start time are configured. When the conference and the conference start time are reached, the conference server dials the telephone number of the user terminal according to the user information of the conference participant configured in the conference user list, and actively calls the user. The user joins the meeting.

Embodiment 2

The difference from the first embodiment is that the verification mechanism is added. Before the step 102, the method further includes: returning a user verification prompt, which may be a voice prompt, etc., requiring the user to input relevant verification information, and the verification information may be preset for the conference chairperson. a password, etc.

Receive authentication information sent by the user and verify the identity of the user. If the verification is passed, step 102 is continued; otherwise, the information of the authentication failure is returned, and the process of the first embodiment is ended.

Embodiment 3

FIG. 7 is a schematic structural diagram of an embodiment of an apparatus for calling a user to join a conference according to the present invention, including:

The call prompt information receiving module 1 is configured to receive the call prompt information and initiate the call voice flow. Receiving module

a call voice stream receiving module 2, configured to receive a call command voice stream of the participant;

a call voice stream identification module 3, configured to identify a call command voice stream, and obtain a called user number;

The invitation sending module 4 of the conference is configured to send an invitation to join the conference to the called subscriber number according to the called subscriber number obtained by the call command voice stream identification module.

The call voice stream identification module may specifically include:

a call command extraction module, configured to acquire a call command from the call voice stream;

The user number extraction module is configured to obtain a user number from a call command obtained by the call command extraction module.

The call voice stream identification module may further include:

The called subscriber number query information extraction module is configured to be obtained from the call voice stream;

The user number information table querying module is configured to query the user number information table according to the called user number query information, and obtain the called user number.

The user number information table may be located in the enterprise telephone server; the user number information table may also be a conference user list.

The device in this embodiment may further include a user verification module, configured to return a user verification prompt, receive verification information sent by the user, and verify the identity of the user.

A person skilled in the art can understand that all or part of the process of implementing the above embodiment method can be completed by a computer program to instruct related hardware, and the program can be stored in a computer readable storage medium. In execution, the flow of an embodiment of the methods as described above may be included. The storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM), or a random access memory (RAM).

It should be noted that the above embodiments are only intended to illustrate the technical solutions of the present invention and are not to be construed as limiting the embodiments of the present invention. The technical solutions of the present invention may be modified or equivalently substituted, and the modified technical solutions may not deviate from the spirit and scope of the technical solutions of the present invention.

Claims

Rights request

A method for calling a user to join a conference, which is characterized by comprising:

Identifying the call voice stream to obtain a called subscriber number;

An invitation to join the conference is issued to the called subscriber number.

2. The method of claim 1 wherein:

The call voice stream includes the called subscriber number information;

The step of identifying the call voice stream and obtaining the called subscriber number includes: identifying the call voice stream, and obtaining a call command;

A subscriber number is obtained from the call command.

3. The method of claim 1 wherein:

The call voice stream includes the called subscriber number query information;

The step of identifying the call voice stream and obtaining the called subscriber number includes: identifying the call voice stream, obtaining the called subscriber number query information; and querying the subscriber number according to the called subscriber query information Information sheet, and get the called user number.

4. The method of claim 3, wherein the subscriber number information table is located in an enterprise telephone server.

The method according to claim 3, wherein the user number information table is a conference user list.

The method of claim 5, wherein the method further comprises:

When the meeting creator creates a meeting, receiving a meeting user list provided by the meeting creator; storing the meeting user list.

7. The method according to claim 1, wherein the step of receiving the call command voice stream of the participant further comprises:

Return user verification prompts; Receive authentication information sent by the user and verify the identity of the user.

8. A device for calling a user to join a conference, comprising:

9. The apparatus according to claim 8, wherein the call voice stream identification module comprises:

The device according to claim 8, wherein the call voice stream identification module comprises:

The called user number query information extraction module is configured to be obtained from the call voice stream; the user number information table querying module is configured to query the user number information table according to the called user number query information, and obtain the called user number .

11. Apparatus according to claim 10 wherein said subscriber number information table is located in an enterprise telephone server.

12. The apparatus according to claim 10, wherein the subscriber number information table is a conference subscriber list.

The device according to claim 8, further comprising a user verification module, configured to return a user verification prompt, receive verification information sent by the user, and verify the identity of the user.