WO2012083856A1 - 一种处理舆情话题的方法、装置和系统 - Google Patents

一种处理舆情话题的方法、装置和系统 Download PDF

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Publication number
WO2012083856A1
WO2012083856A1 PCT/CN2011/084381 CN2011084381W WO2012083856A1 WO 2012083856 A1 WO2012083856 A1 WO 2012083856A1 CN 2011084381 W CN2011084381 W CN 2011084381W WO 2012083856 A1 WO2012083856 A1 WO 2012083856A1
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WO
WIPO (PCT)
Prior art keywords
lyric
topic
information
feature information
public opinion
Prior art date
Application number
PCT/CN2011/084381
Other languages
English (en)
French (fr)
Chinese (zh)
Inventor
张丹
杨建武
梁汝锋
吴新丽
Original Assignee
北大方正集团有限公司
北京大学
北京北大方正电子有限公司
北京北大方正技术研究院有限公司
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Application filed by 北大方正集团有限公司, 北京大学, 北京北大方正电子有限公司, 北京北大方正技术研究院有限公司 filed Critical 北大方正集团有限公司
Priority to EP20110851529 priority Critical patent/EP2657855A4/en
Priority to JP2013545028A priority patent/JP5816296B2/ja
Priority to US13/997,137 priority patent/US20140052753A1/en
Publication of WO2012083856A1 publication Critical patent/WO2012083856A1/zh

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/951—Indexing; Web crawling techniques
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/958—Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Definitions

  • the present invention relates to the field of communications, and more particularly to a method, apparatus and system for handling lyric topics. Background technique
  • Embodiments of the present invention provide a method, apparatus, and system for processing a lyric topic, and by acquiring and detecting feature information of a lyric topic, alerting a lyrical topic.
  • An embodiment of the present invention provides a method for processing a public opinion topic, the method comprising: searching a lyric topic including public opinion information in a network;
  • the lyric topic and its feature information are saved.
  • an embodiment of the present invention provides an apparatus for processing a public opinion topic, including: a retrieval module, configured to retrieve a lyric topic including public opinion information in a network;
  • An obtaining module configured to acquire feature information of the lyric topic
  • a detecting module configured to detect whether the feature information of the lyric topic meets an alarm condition
  • a storage module configured to save the lyric topic and its feature information when the alarm condition is met.
  • an embodiment of the present invention provides a system for processing a public opinion topic, including: a network side server and a device for handling lyric topics;
  • the network side server is configured to provide a lyric topic including public opinion information
  • the device for processing a lyric topic is configured to retrieve a lyric topic containing lyric information in the network; acquire feature information of the lyric topic, and detect whether the feature information of the lyric topic meets an alarm condition; when the alarm condition is met, save The lyric topic and its characteristic information.
  • An embodiment of the present invention provides a method, device, and system for processing a public opinion topic, which is used for retrieving a lyric topic containing public opinion information in a network; acquiring feature information of the lyrical topic, and detecting whether the feature information of the lyric topic matches Alarm condition; when the alarm condition is met, the lyric topic and its characteristic information are saved.
  • the method, device and system for processing lyric topics provided by the embodiments of the present invention provide early warning of lyric topics by acquiring and detecting feature information of lyric topics.
  • the saved lyric topics can be managed and continuously tracked to obtain trends in their communication, clicks, comments, etc., and to fully grasp the lyric topics. And you can analyze and sort out the lyric topics to generate a sensational report.
  • FIG. 1 is a schematic flowchart of a method for processing a public opinion topic according to an embodiment of the present invention
  • FIG. 2 is a schematic flowchart of a method for processing a public opinion topic according to another embodiment of the present invention.
  • FIG. 3 is a schematic diagram of an apparatus for processing a public opinion topic according to another embodiment of the present invention.
  • FIG. 4 is a schematic diagram of a system for processing a public opinion topic according to another embodiment of the present invention. detailed description
  • the embodiment of the present invention provides a method for processing a public opinion topic. As shown in FIG. 1, the method includes the following steps:
  • Step 101 Search for a lyric topic containing sensation information in the network
  • the user searches for the lyrical topic including the lyric information by inputting the sensation information, and can also select the lyric information stored in the database for searching, and the lyric information is pre-stored in the database and updated regularly.
  • the public opinion information of the lyrical topic stored in the database in advance may include the publisher, the publishing location, the publishing time, the title, the classification, etc., when the user searches for ⁇ When you are in a topic, you can actively provide the above information to the user.
  • Step 102 Obtain feature information of the lyric topic, and detect whether the feature information of the lyric topic meets the alarm condition.
  • the lyric topic may be obtained on a specified website or the entire network, for example, in a specified website, according to a preset.
  • the keyword rules and/or sample documents obtain the related topics and similarities of the lyric topic, and can be collected by using the web crawler technology during the specific implementation; and can also be obtained according to the whole network keyword of the lyric topic in all networks.
  • the related topics and similarities of the lyric topic can be implemented using meta-search techniques.
  • This step mainly provides raw statistics, that is, how many related topics and similarities of the lyrical topic are in the designated website or all networks.
  • the related topic includes the lyric topic itself. When conducting a full network search, you can mainly search for various types of sites, such as web pages, news, forums, and so on.
  • the above logical relationship between the keyword rule and the sample document may be "and” or "or”, wherein the keyword search adopts a complex condition of Boolean logic operation, and the sample document may adopt a single text segment or a multi-text segment.
  • relevant information can be found through different segments, and the situation of the lyric topic can be comprehensively obtained from multiple angles, and the problem of different description manners of the same event can be effectively solved.
  • the amount of change in the quantity and/or quantity of the feature information such as the sensitive information, the reload amount, the click volume, the comment volume, the duration length, and the associated topic amount in the network, and the preset alarm threshold. For comparison; if it is greater than the alarm threshold, the detection result is in accordance with the alarm condition; if it is not greater than the alarm threshold, the detection result is not in accordance with the alarm condition.
  • the above alarm threshold may be one or more, and corresponds to the feature information of the acquired lyric topic in specific use, for example, the click amount and the reply amount of the lyric topic are acquired, and the click alarm threshold and the reply amount alarm are used for detecting. Threshold.
  • the number of one or more feature information may be simultaneously used in the detection, and the quantity increase and the increase rate of the one or more feature information may be simultaneously used, and the number of one or more feature information may be used, and The amount of increase in the number of one or more feature information is used, and the like.
  • the text data of the webpage containing the lyric topic needs to be segmented, and then the sensitive information in the webpage text data is obtained according to the preset sensitive words.
  • the Chinese word segmentation technology is used to perform word segmentation processing on the webpage text data, and all words in the webpage text are analyzed in a positive order and a reverse order, and then the webpage is obtained according to the preset sensitive words.
  • the preset sensitive words are stored in the database, set according to sensitive words specified by national laws, or set by the user.
  • Step 103 When the alarm condition is met, the lyric topic and its feature information are saved.
  • the lyric topic and its feature information are saved, and the data mining technology can be used to periodically analyze and track the lyric topic, so as to know the progress of the lyric topic. For example, by periodically analyzing the reprinting of lyric topics and the changes in clicks and comments, a continuous tracking of the lyric topics is formed. The user can modify or set the timer to set or modify the specific time of the periodic analysis.
  • the analysis results can then be saved and displayed for the user to view.
  • they can be saved separately according to the analysis time, so as to view the related information of the lyric topic in a certain time period, the related information includes the distribution of the lyric topics, the amount of clicks and the amount of comments.
  • the related information includes the distribution of the lyric topics, the amount of clicks and the amount of comments.
  • a sensation report can be generated, for example, statistical analysis of the website, release time, and propagation path of the lyric topic, generating a sensation report and saving it in the analysis result, so as to assist the user better.
  • Grasp the law of lyric communication provide data basis for the development of public opinion treatment and grievances, and also check the guiding effect.
  • the sensation topic is alerted by acquiring and detecting the feature information of the lyric topic.
  • users can add topics as needed. They can also set up multiple sample texts or keywords at the same time, describe the topic from multiple angles, in order to comprehensively analyze the evolution of the topic; and choose to use the meta-search technology for Internet information. Conduct statistics to learn about the Internet's coverage of the lyrical topic.
  • the process of automatically analyzing lyric topics in the network including the reprinting, clicking, and commenting of related information in different time periods.
  • the law can be presented to the user in the form of a chart, thereby assisting the user to better grasp the law of lyric communication, and successfully complete the functions of the Internet lyric topic tracking system.
  • a detailed description, as shown in Figure 2 includes the following steps:
  • Step 201 Acquire public opinion information selected by the user
  • the user can input the public opinion information, and can also select among the provided public opinion information.
  • the grievance information includes but is not limited to: publisher, place of publication, time of publication, title, category.
  • Step 202 Search for a lyric topic that includes the public opinion information in the network
  • the search may be performed on a designated website or all networks to obtain the communication of the lyric topic.
  • the related topic may be obtained according to preset keyword rules and/or sample documents in the specified website.
  • the topic and similarity can be collected by using web crawler technology.
  • relevant topics and similarities of the lyric topic can be obtained according to the whole network keyword of the lyric topic, and the meta search can be used for specific implementation. technology.
  • the related topic includes the lyric topic itself. When searching across the web, you can search for various types of sites, such as web pages, news, forums, and more.
  • the above logical relationship between the keyword rule and the sample document may be "and” or "or”, wherein the keyword search adopts a complex condition of Boolean logic operation, and the sample document may adopt a single text segment or a multi-text segment.
  • the keyword search adopts a complex condition of Boolean logic operation
  • the sample document may adopt a single text segment or a multi-text segment.
  • Step 203 Acquire feature information of the lyric topic
  • the amount of change in the quantity and/or quantity of the characteristic information such as the sensitive information, the reload amount, the click volume, the comment volume, the duration duration, and the related topic amount in the network, and the preset alarm threshold are obtained. For comparison; if it is greater than the alarm threshold, the detection result is in accordance with the alarm condition; if it is not greater than the alarm threshold, the detection result is not in accordance with the alarm condition.
  • the alarm threshold may be one or more, and corresponds to the feature information of the acquired lyric topic in specific use, for example, when the click amount and the reply amount of the lyric topic are acquired, when the detection is performed, Use the click alert threshold and the reply alert threshold.
  • the number of one or more feature information may be simultaneously used in the detection, and the quantity increase and the increase rate of the one or more feature information may be simultaneously used, and the number of one or more feature information may be used, and The amount of increase in the number of one or more feature information is used, and the like.
  • the Chinese word segmentation technology is used to process the word segmentation of the webpage text data, and all the words in the webpage text are analyzed in a positive order and a reverse order, and then the sensitive words in the webpage are obtained according to the preset sensitive words.
  • the preset sensitive words are stored in the database, set according to sensitive words specified by national laws, or set by the user.
  • Step 204 Detect whether the feature information of the lyric topic meets the alarm condition; when one or more feature information of the lyric topic meets the alarm condition, save the lyric topic and its feature information, and perform regular analysis and tracking by using data mining technology.
  • a continuous tracking of the lyric topics is formed. The user can set or modify the specific time of the periodic analysis through the timer.
  • Step 205 When the alarm condition is met, save the lyric topic and its feature information; Step 206, periodically analyze the lyric topic, and save the analysis result; when one or more feature information of the lyric topic meets the alarm condition, the file may be saved.
  • the lyrical topic and its characteristic information can be analyzed and tracked regularly by using data mining technology to learn the progress of the lyric topic. For example, by periodically analyzing the reprint situation of the lyric topic and the change process of the click volume and the comment volume, a continuous tracking of the lyric topic is formed. The user can set or modify the specific time of the periodic analysis through the timer.
  • Step 207 Generate a sensation report according to relevant feature information of the lyric topic; perform statistical analysis on the website, release time, and propagation path of the lyric topic, and generate a sensation report, so as to assist the user to better grasp the law of public opinion communication, Provide a data basis for public opinion processing and public opinion guidance, and also view the guiding effect.
  • Step 208 View the analysis result.
  • the method for processing the lyric topic is used to obtain an early warning of the lyric topic by acquiring and detecting the feature information of the lyric topic. Moreover, it is possible to manage lyrical topics and conduct continuous tracking, analyze the trends of the spread, clicks, and comments of lyric topics, and provide early warning tips for topics that require early warning. It can also automatically analyze and analyze the public opinion information on the Internet to provide data materials for generating grievances. It further supports the comprehensive grasp of public opinion incidents, provides important support for public opinion handling and guiding decision-making, and continuously tracks and analyzes the effects of public opinion guidance.
  • users can add topics as needed. They can also set up multiple sample texts or keywords at the same time, describe the topic from multiple angles, in order to comprehensively analyze the evolution of the topic; and choose to use the meta-search technology for Internet information. Conduct statistics to learn about the Internet's coverage of the lyrical topic. Through the process of automatically analyzing the lyric topics in the network, including the information of the reprint, click, and comment of the relevant information in different time periods, and can be presented to the user in the form of a chart, thereby helping the user to better grasp the sensation The law of communication has successfully completed the functions of the Internet lyric topic tracking system.
  • the embodiment of the present invention further provides a device for processing a public opinion topic, as shown in FIG. 3, including:
  • a retrieval module 301 configured to retrieve a lyric topic containing lyric information in the network
  • an obtaining module 302 configured to acquire feature information of the lyric topic
  • the detecting module 303 is configured to detect whether the feature information of the lyric topic meets an alarm condition
  • the storage module 304 is configured to save the lyric topic and its characteristic information when the alarm condition is met.
  • the obtaining module 302 is configured to obtain an associated topic and similarity of the lyric topic according to preset keyword rules and/or sample documents in a specified website; and/or in all networks. Obtaining an associated topic and similarity of the lyric topic according to the whole network keyword of the lyric topic.
  • the obtaining module 302 is configured to perform word segmentation processing on the webpage text data including the lyric topic, and acquire sensitive information in the webpage text data according to the preset sensitive words.
  • the detecting module 303 is configured to obtain the quantity and/or the change amount of the feature information, and compare with a preset alarm threshold; if the alarm threshold is greater than the alarm threshold, the detection result is an alarm condition; If the alarm threshold is greater than the alarm threshold, the detection result is that the alarm condition is not met.
  • the device further includes: an analysis module 305, configured to periodically analyze the lyric topic and its feature information by using a data mining technology; save the analysis result and display.
  • the device further includes: a generating module 306, configured to generate a public opinion report according to the feature information of the lyric topic.
  • a generating module 306 configured to generate a public opinion report according to the feature information of the lyric topic.
  • the sensation topic is alerted by acquiring and detecting the feature information of the lyric topic.
  • users can add topics as needed. They can also set up multiple sample texts or keywords at the same time, describe the topic from multiple angles, in order to comprehensively analyze the evolution of the topic; and choose to use the meta-search technology for Internet information. Conduct statistics to learn about the Internet's coverage of the lyrical topic. Through the process of automatically analyzing the lyric topics in the network, including the information of the reprint, click, and comment of the relevant information in different time periods, and can be presented to the user in the form of a chart, thereby helping the user to better grasp the sensation The law of communication has successfully completed the functions of the Internet lyric topic tracking system.
  • the embodiment of the present invention further provides a system for processing a public opinion topic, as shown in FIG. 4, including: a network side server 401 and a device 402 for processing a public opinion topic;
  • the network side server 401 is configured to provide a public opinion including the public opinion information; the device 402 for processing the public opinion topic is configured to retrieve the public opinion including the public opinion information in the network; acquire the feature information of the public opinion topic, and detect the location Whether the characteristic information of the lyric topic meets the alarm condition; when the alarm condition is met, the lyric topic and its characteristic information are saved.
  • the method, the device and the system for processing the lyric topic provide an early warning to the lyric topic by acquiring and detecting the feature information of the lyric topic.
  • the newspaper provides data materials. It further supports the comprehensive grasp of public opinion incidents, provides important support for public opinion handling and guiding decision-making, and continuously tracks and analyzes the effects of public opinion guidance.
  • users can add topics as needed. They can also set up multiple sample texts or keywords at the same time, describe the topic from multiple angles, in order to comprehensively analyze the evolution of the topic; and choose to use the meta-search technology for Internet information. Conduct statistics to learn about the Internet's coverage of the lyrical topic. Through the process of automatically analyzing the lyric topics in the network, including the information of the reprint, click, and comment of the relevant information in different time periods, and can be presented to the user in the form of a chart, thereby helping the user to better grasp the sensation The law of communication has successfully completed the functions of the Internet lyric topic tracking system. It is within the spirit and scope of the invention. Therefore, it is intended that the present invention cover the modifications and variations of the invention and the scope of the invention.

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  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
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PCT/CN2011/084381 2010-12-21 2011-12-21 一种处理舆情话题的方法、装置和系统 WO2012083856A1 (zh)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP20110851529 EP2657855A4 (en) 2010-12-21 2011-12-21 METHOD, DEVICE AND SYSTEM FOR PROCESSING THEMES OF PUBLIC OPINION
JP2013545028A JP5816296B2 (ja) 2010-12-21 2011-12-21 世論トピックの処理方法、装置及びシステム
US13/997,137 US20140052753A1 (en) 2010-12-21 2011-12-21 Method, device and system for processing public opinion topics

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CN201010614703.5 2010-12-21
CN2010106147035A CN102567393A (zh) 2010-12-21 2010-12-21 一种处理舆情话题的方法、装置和系统

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US (1) US20140052753A1 (ja)
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