WO2009001827A1 - 顧客行動管理装置，方法及びプログラム - Google Patents

顧客行動管理装置，方法及びプログラム Download PDF

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Publication number
WO2009001827A1
WO2009001827A1 PCT/JP2008/061479 JP2008061479W WO2009001827A1 WO 2009001827 A1 WO2009001827 A1 WO 2009001827A1 JP 2008061479 W JP2008061479 W JP 2008061479W WO 2009001827 A1 WO2009001827 A1 WO 2009001827A1
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WO
WIPO (PCT)
Prior art keywords
data
time
movement line
customer
customers
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Application number
PCT/JP2008/061479
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English (en)
French (fr)
Inventor
Masaki Narahashi
Takashi Koiso
Masami Takahata
Tomonori Ikumi
Original Assignee
Toshiba Tec Kabushiki Kaisha
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Toshiba Tec Kabushiki Kaisha filed Critical Toshiba Tec Kabushiki Kaisha
Priority to JP2009520599A priority Critical patent/JP4892609B2/ja
Publication of WO2009001827A1 publication Critical patent/WO2009001827A1/ja
Priority to US12/393,355 priority patent/US20090192882A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201—Market modelling; Market analysis; Collecting market data
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Game Theory and Decision Science (AREA)
  • Data Mining & Analysis (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Cash Registers Or Receiving Machines (AREA)

Abstract

　動線記憶部（４２）は、店舗内における各顧客の行動を追跡した顧客別の動線データに、それぞれその顧客が決済を行ったと推定される時点の時刻データを付加して記憶する。トランザクション記憶部（４１）は、各顧客の購買内容を記録した顧客別のトランザクションデータに、それぞれその顧客が決済を行った時点の時刻データを付加して記憶する。組合せ部（３７）は、動線記憶部に記憶される各動線データとトランザクション記憶部に記憶される各トランザクションデータとについて、各々の時刻データの差が最小となる組合せを決定する。紐付け部（３７，４３）は、組合せ部により組み合わせられた動線データとトランザクションデータとを紐付ける。
PCT/JP2008/061479 2007-06-26 2008-06-24 顧客行動管理装置，方法及びプログラム WO2009001827A1 (ja)

Priority Applications (2)

Application Number Priority Date Filing Date Title
JP2009520599A JP4892609B2 (ja) 2007-06-26 2008-06-24 顧客行動管理装置，方法及びプログラム
US12/393,355 US20090192882A1 (en) 2007-06-26 2009-02-26 Customer behavior monitoring system, method, and program

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
JP2007167938 2007-06-26
JP2007-167938 2007-06-26
JP2007331125 2007-12-21
JP2007-331125 2007-12-21

Related Child Applications (1)

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US12/393,355 Continuation US20090192882A1 (en) 2007-06-26 2009-02-26 Customer behavior monitoring system, method, and program

Publications (1)

Publication Number Publication Date
WO2009001827A1 true WO2009001827A1 (ja) 2008-12-31

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PCT/JP2008/061479 WO2009001827A1 (ja) 2007-06-26 2008-06-24 顧客行動管理装置，方法及びプログラム

Country Status (3)

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US (1) US20090192882A1 (ja)
JP (1) JP4892609B2 (ja)
WO (1) WO2009001827A1 (ja)

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JP4585580B2 (ja) * 2008-04-24 2010-11-24 東芝テック株式会社 人物動線追跡システム
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US9405795B2 (en) * 2011-07-20 2016-08-02 Hitachi, Ltd. Stream data processing server and a non-transitory computer-readable storage medium storing a stream data processing program
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US11288472B2 (en) 2011-08-30 2022-03-29 Digimarc Corporation Cart-based shopping arrangements employing probabilistic item identification
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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
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JPWO2018008307A1 (ja) * 2016-07-05 2018-11-15 パナソニックＩｐマネジメント株式会社 情報提示装置、情報提示システム、及び情報提示方法

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Publication number Publication date
JPWO2009001827A1 (ja) 2010-08-26
JP4892609B2 (ja) 2012-03-07
US20090192882A1 (en) 2009-07-30

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