WO2008067147A2 - Procédé, système et appareil pour surveiller le temps de séjour dans un établissement de vente au détail - Google Patents
Procédé, système et appareil pour surveiller le temps de séjour dans un établissement de vente au détail Download PDFInfo
- Publication number
- WO2008067147A2 WO2008067147A2 PCT/US2007/084317 US2007084317W WO2008067147A2 WO 2008067147 A2 WO2008067147 A2 WO 2008067147A2 US 2007084317 W US2007084317 W US 2007084317W WO 2008067147 A2 WO2008067147 A2 WO 2008067147A2
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- signal detecting
- zone
- detecting device
- store
- rfid
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/18—Status alarms
- G08B21/22—Status alarms responsive to presence or absence of persons
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Z—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS, NOT OTHERWISE PROVIDED FOR
- G16Z99/00—Subject matter not provided for in other main groups of this subclass
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
- G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
- G16H10/65—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records stored on portable record carriers, e.g. on smartcards, RFID tags or CD
Definitions
- the present method, system and apparatus provides for monitoring and may be used to facilitate meeting needs for the checkout area, dynamically maintain appropriate staffing levels, create "surge 11 models, analyze periodic trends and improve customer service.
- the method, system and apparatus may be used to manage aspects of a retail store facility.
- An embodiment provides a method, system and apparatus for facilitating dwell monitoring.
- the number of shoppers in a store may be detected through the use of broadcasting devices, such as RFID tags, and associated signal detecting devices.
- the information may be stored and processed with storage equipment and a processor (such as, for example, a computer).
- Fig. l is a schematic illustration showing the monitoring of a retail area.
- FIG. 2 is a schematic diagram illustrating a method, system and apparatus for monitoring in a retail store.
- One embodiment of the method, system and apparatus utilizes WiFi enabled RFID tags to determine the number of shoppers in the checkout area (or any other area) of the
- the RFID tags are associated with a cart, basket or carrier which a consumer utilizes while in the retail establishment.
- Detection apparatus is positioned in one or more locations throughout the retail establishment to receive transmissions from RFED devices.
- the transmissions are processed with a processing device, such as a computer, and may be stored.
- Software may be used to provide a set of instructions for handling the information received from the RFID tags.
- information may include at which location the RFID detection apparatus may be based on the detection apparatus location which senses the RFID in its vicinity.
- Detection apparatus may be associated with one or more zones within the establishment.
- a single detector or group of detectors may define a zone, the zone being within the range of the single detector, or group of detectors. Alternately, or in addition thereto, different detectors (or different groups of detectors) may define different zones.
- the detection apparatus may receive transmissions from cart associated RFID tags, to determine the number of carts, or individuals, in a particular zone of the establishment.
- FIG. 2 is a schematic diagram illustrating a method, system and apparatus for monitoring a checkout area and alerting management when the number and dwell time of customers in a checkout zone exceeds a threshold.
- Software is employed on a processing device, such as for example, a computer to utilize data from a location engine source (which may be a commercially available).
- the dwell time may be the time which a consumer is present in the checkout zone.
- the event engine which for example, may comprise software containing a set of instructions which may be executed when a threshold number of RFID devices (e.g., carts or consumers) are present at the checkout, or when dwell time for one or more associated RFID tags is sensed at the checkout zone.
- the event engine may then utilize one or multiple communication paths for alerting people, such as store management or employees, or other systems, and may record data for further analysis.
- An embodiment uses one or more antenna to regulate the dimension of the zone of coverage for the detector (or group of detectors).
- a tunable antenna may be employed to provide a geometrically configurable zone.
- the detector may be configured to cover the adjacent checkout stations.
- One embodiment uses a unidirectional antenna.
- the antenna may have or be configured with a unidirectional radiation and response pattern, such as, for example a Yagi antenna.
- Fig. 1 illustrates another embodiment where multiple data, which includes dwell time data and demand data, is utilized.
- the system, method and apparatus illustrated in the schematic view of Fig. 1, shows the monitoring of an entire retail area (which may comprise one zone or multiple zones) and creating 'demand' and 'dwell time' data based on the ratio(s) of shoppers in the store versus those preparing to check out.
- the RFID tags may indicate through detection by one or more detection apparatus the number of carts, baskets or other containers (which correspond with the number of shoppers in the store) on one hand, and
- #1244067 vl 107451-60965 the number of carts, baskets or olher containers (which correspond with the number of shoppers in the store) on the other hand which are at the checkout zone.
- the method, system and apparatus include configuring areas of the store to correspond with one or more zones.
- the zones may include one or more checkout zones, and may additionally or alternately include plurality of zones throughout the store.
- a zone may be configured to receive RFlD transmissions within an area of a marketing display.
- the display zone may sense the presence of RFED tags, their duration within the zone or dwell time, and record and/or report this data.
- one marketing display may have results (e.g., dwell time and visit frequency) greater than another marketing display. The sensed data may provide this information, and the information used to facilitate purchases through efficient use of displays.
- the retailer may use the system, method and apparatus to determine how Jong shoppers 'stayed' in a certain department or in front of a marketing display, a practice which generally is sometimes referred to as 'stickiness' in marketing parlance.
- Benefits may be derived by not only in retail store operations by retailers, but also by CPG companies who are continuously trying to determine the most valuable marketing displays and shelf facing tactics.
Abstract
L'invention concerne un procédé, un système et un appareil pour faciliter la surveillance du temps de séjour dans un magasin de vente au détail. Les procédé, système et appareil de l'invention consistent à détecter et à surveiller le nombre de clients dans un magasin au moyen de dispositifs de diffusion, de type étiquettes RFID, et dispositifs de détection de signaux associés; et font intervenir un processeur pour traiter les informations, un support de stockage pour stocker les informations tel que désiré (par exemple, un ordinateur), ainsi qu'un moteur d'événements pour comparer les informations traitées avec des données seuil pour générer des alertes lorsqu'un seuil est atteint.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US85866906P | 2006-11-13 | 2006-11-13 | |
US60/858,669 | 2006-11-13 |
Publications (3)
Publication Number | Publication Date |
---|---|
WO2008067147A2 true WO2008067147A2 (fr) | 2008-06-05 |
WO2008067147A3 WO2008067147A3 (fr) | 2008-08-14 |
WO2008067147A9 WO2008067147A9 (fr) | 2008-10-02 |
Family
ID=39430466
Family Applications (2)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2007/084317 WO2008067147A2 (fr) | 2006-11-13 | 2007-11-09 | Procédé, système et appareil pour surveiller le temps de séjour dans un établissement de vente au détail |
PCT/US2007/084340 WO2008063936A2 (fr) | 2006-11-13 | 2007-11-09 | Procédé et appareil de gestion et de localisation de biens, patients et personnel d'un hôpital |
Family Applications After (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2007/084340 WO2008063936A2 (fr) | 2006-11-13 | 2007-11-09 | Procédé et appareil de gestion et de localisation de biens, patients et personnel d'un hôpital |
Country Status (2)
Country | Link |
---|---|
US (2) | US20080126126A1 (fr) |
WO (2) | WO2008067147A2 (fr) |
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US20060251498A1 (en) * | 2005-02-25 | 2006-11-09 | Maersk, Inc. | System and process for improving container flow in a port facility |
US20060244588A1 (en) * | 2005-03-18 | 2006-11-02 | Hannah Stephen E | Two-way communication system for tracking locations and statuses of wheeled vehicles |
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CN104364817A (zh) * | 2012-05-30 | 2015-02-18 | 柯惠有限合伙公司 | 用于提供透明医学治疗的系统和方法 |
Also Published As
Publication number | Publication date |
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WO2008067147A3 (fr) | 2008-08-14 |
US20090033491A1 (en) | 2009-02-05 |
WO2008067147A9 (fr) | 2008-10-02 |
US20080126126A1 (en) | 2008-05-29 |
WO2008063936A2 (fr) | 2008-05-29 |
WO2008063936A3 (fr) | 2008-10-23 |
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