WO2006029638A1 - Procede, systeme et logiciel destines a la verification de l'eligibilite d'un objet - Google Patents
Procede, systeme et logiciel destines a la verification de l'eligibilite d'un objet Download PDFInfo
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- WO2006029638A1 WO2006029638A1 PCT/EP2004/010218 EP2004010218W WO2006029638A1 WO 2006029638 A1 WO2006029638 A1 WO 2006029638A1 EP 2004010218 W EP2004010218 W EP 2004010218W WO 2006029638 A1 WO2006029638 A1 WO 2006029638A1
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- message
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00944—Details of construction or manufacture
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration
Definitions
- the invention relates to a method for the verification of the eligibility of an object for the usability in a subsequent procedure, particularly in a check-in procedure for a passenger, via a mobile device, and a system and a software product.
- the US 6,295,527 Bl discloses a filter tool for establishing and viewing groups of devices within a network of devices.
- a filter mechanism receives information about different network devices by a polling service, that means an automatic, sequential testing of each potential servers of input of the network. The received information are stored and the stored data are later searched for a filtering of the data.
- the disadvantage of such a filter tool is that the data is not received from selected data sources and that only the data interesting for the filtering are stored. Thus, the filter process is very time consuming and needs a lot of storing resources. Furthermore this method does not allow the filtering of data distributed on different data hosts.
- the US 2001/0039540 Al discloses a method and structure for dynamic conversion of data especially to convert a data from multiple sources to multiple clients enabling for each user to see the wished data.
- dynamic filters are constructed by using and combining a set of partial filter adapters.
- the disadvantage of this method is that it cannot be used for filtering data when in one filtering process different filter criteria has to be fulfilled whereby the different filter data are located on different data servers.
- different attempts were made in the state of the art to allow the data communication of different elements within a communication system.
- the US 5,912,897 discloses a method for converting different formats in communication systems. To allow a communication using different releases of a software this method uses a conversion table which defines how to convert a single message from one system to another. During this conversion message elements in this single message can be added or deleted.
- the disadvantage of this method is that it does not allow the communication of different system elements using different message sequences to reach one and the same transaction.
- the DE 102 41 197 Al discloses a message conversion method. By this method a conversion of different signalisation protocols of different communication systems is reached. Thus, also by this method only converting signalisation protocols a communication between data servers using different message sequences for one and the same transaction is not possible.
- the US 2002/0147823 Al discloses a computer network system comprising a plurality of hosts and plurality of hubs in which at least one host can communicate with a hub through a connection service using one or more host protocols.
- a message mapping is accomplished to translate a XML message into a native command format of a host and to translate the host response back into a XML message. But this mapping does not allow the communication with a plurality of data hosts using different message sequences for one and the same transaction.
- the US 6,741,927 B2 discloses a user definable communication method and system to notify a user in advance of the impending arrival of a vehicle or a user, for example a bus, a train or a delivery van.
- a global position system or a delivery list together with information about accomplished deliveries is used to estimate the location of the object.
- additional devices or a complex tracking method are used.
- the WO 2004/034721 Al discloses a method of providing information regarding a mobile station. By this method it is indicated whether the mobile station is leaving or entering an area around a respective base station with which the mobile station communicates during the normal use.
- check-in means the final seat and/or plane assignment for a passenger, this includes, if necessary, the marking of a boarding pass document as printed in at least one database of at least one transportation company, i.e. the registration of a passenger in a passenger list, preferably followed by a confirmation check-in message issued by the transportation company.
- a boarding pass is generated by printing out a physical boarding pass which is handed out to the passenger. Additionally the flight data of this passenger is sent and stored in a departure control system (DCS) of the airline. After this check-in procedure the passenger goes to the departure gate. Before entering the gate the passenger has to run through a vetting procedure. During this procedure he hands out his boarding pass and an ID to an employee of the airline or the airport which verifies the data of the boarding pass with the ID of the passenger. In the last phase before the flight a last verification of the data of the boarding pass is made. The boarding pass is for example put into a boarding pass reader which is in data connection to the DCS of the airline. After this final verification of the boarding pass data with the data stored in the departure control system the passenger can board the airplane.
- DCS departure control system
- ticket data that is transferred to a mobile device can be used to redeem this ticket.
- US 2004/0039635 Al discloses a ticketing apparatus and method. After a user has purchased a ticket at a ticket centre the ticket centre sends a person user identification ticket to a wireless device, for example a mobile phone. During the purchase the ticket data are read out of the mobile phone, for example by using a barcode reader and a ticket data is compared with tickets data contained in a data base for verification purposes.
- the disadvantage of this method is that a connection to a data base comprising the details of valid tickets of the reading device has to exist.
- the EP 1 341 327 Al discloses a mobile terminal and electronic commerce system.
- a mobile phone of a consumer can receive via a mobile phone provider an encrypted registration number which is associated with product information.
- This information can be transferred to this reading device.
- a verification of the registration number with a virtual shop is accomplished, which makes the use of a live data connection between the reading device and the virtual shop necessary.
- Such a connection to a central data base is also necessary if the commerce system is used for a reservation system for airports. Thus, high costs arise when installing the reading devices.
- the US 2003/0105954 Al discloses a method, system and computer program product for secure ticketing in a communications device.
- a mobile device can receive a ticket via a radiolink from an issuing device.
- the user sends the ticket data to a collection device via a radio connection.
- the mobile device communicates bi-directional with the collection device, wherein the data has to be decrypted, changed and encrypted actively by the mobile device.
- a complicated method has to be used to redeem the ticket after the ticket data has been sent to the mobile device.
- this object is achieved in that in the method at least one dynamic filter module
- At least one second logical record comprising at least one second piece of information concerning the object from a first data host, wherein the first data host is selected based on the first piece of information;
- a plurality of second criteria is verified by the dynamic filter module and the dynamic filter module checks whether one of the previously retrieved fourth logical records comprises the necessary data for the comparison with the second criteria, retrieves the at least one additional second piece of data location information in case also one of the previously retrieved fourth logical records does not comprise the necessary data for the comparison with the second criteria and/or uses particularly at least one piece of information comprised by one of the previously retrieved fourth logical records to retrieve at least one additional fourth logical record.
- the dynamic filter module does store subsequent to a positive comparison with the first and/or the second criteria at least one piece of information comprised by the second, third and/or fourth logical record in an eligible object list.
- the object is a passenger and the first piece of information allows the identification of at least one transportation company, preferably an airline, the second piece of information allows the identification of at least one passenger and/or the first and/or second criteria comprises personal data of the passenger, particularly the age, the place of domicile, frequent traveller information, and/or special service requests of the passenger, like needing oxygen, passenger having a fire arm and/or wheelchair passenger.
- the first piece of information allows the identification of at least one transportation company, preferably an airline
- the second piece of information allows the identification of at least one passenger and/or the first and/or second criteria comprises personal data of the passenger, particularly the age, the place of domicile, frequent traveller information, and/or special service requests of the passenger, like needing oxygen, passenger having a fire arm and/or wheelchair passenger.
- first data host, the second data host and/or the third data host is or are comprised by at least one reservation system (RES), at least one departure control system (DCS) and/or at least one operation system (OPS) of at least one airline.
- RES reservation system
- DCS departure control system
- OPS operation system
- the first logical record is retrieved from a flight list, wherein the flight list is preferably periodically updated and/or the flight list preferably comprises flight data of a variety of different airlines.
- the first and/or the second piece of data location information is retrieved from at least one data location table.
- the communication between the dynamic filter module and at least one data host is accomplished by using a message sequence normalisation.
- the message sequence comprises at least two message sets which are communicated subsequently between the message sequence normalisation module and the identified data host.
- the invention further proposes after the receiving of the transaction command the storing of the transaction command, preferably in the message sequence normalisation module.
- the transaction command comprises at least one first parameter, particularly an identification information concerning the identified data host, a username, a password, a PNR identification, a flight number, a departure airport and/or departure city identifier, a destination airport and/or destination city identifier and/or a seat selection.
- the message set comprises at least one first and at least one second message set element, wherein the first message set element comprises at least one first message that has to be sent to the identified data host by the message sequence normalisation module and the second message set element comprises at least one second message received as a response of the identified data host to the first message by the message sequence normalisation module.
- the first message comprises at least one second parameter and the second message comprises at least one third parameter, wherein preferably the first, second and/or third parameter is or are stored at least temporarily preferably by the message sequence normalisation module.
- first or second parameter and/or the first, second and/or third parameter is or are further processed into at least one fourth parameter, preferably by the message sequence normalisation module, which especially is at least temporarily stored, preferably in the message sequence normalisation module.
- the fourth parameter is further processed into at least one fifth parameter after the communication of a least one subsequent message set of the message sequence with the identified data host, preferably using the first parameter and/or the second and/or the third parameter of the subsequent message set.
- the inventive method comprises the steps of exchanging of at least one transaction result, particularly the first, second, third, fourth and/or fifth parameter between the dynamic filter module and the message sequence normalisation module after the communication of the complete message sequence with the identified data host.
- the message sequence is retrieved from at least one interface definition table accessible by the message sequence normalisation module.
- inventive method can be characterized in that the transaction command, the transaction result, the at least one message set, the first message and/or the second message are sent, received and/or communicated on the same network layer.
- the object of the invention is furthermore achieved according to a second aspect by a system for the verification of the eligibility of an object for the usability in a subsequent procedure, equipped to carry out an inventive method, comprising at least one dynamic filter module, at least one message sequence normalisation module and/or at least one data host.
- the inventive system can be characterized in that the dynamic filter module and/or the message sequence normalisation module is or are software modules executable by a data processor.
- At least one data location table and/or at least one eligibility criteria list is or are realised in way of at least one plug-in dynamically loadable into the dynamic filter module and/or dynamically unloadable out of the dynamic filter module, wherein the data location table and/or the eligibility criteria list can preferably be amended without the necessity to suspend the execution of the dynamic filter tool and/or the message sequence normalisation module.
- at least one Interface definition table is realised in way of at least one plug-in dynamically loadable into the message sequence normalisation module and/or dynamically unloadable out of the message sequence normalisation module, wherein the Interface definition table can preferably be amended without the necessity to suspend the execution the dynamic filter tool and/or the message sequence normalisation module.
- this software product comprising program code information, is stored on a computer-readable storage medium.
- this software product comprises program code information stored on a storage medium to accomplish all steps of the method according to the invention, in the case the program is executed by a computer processor.
- the present invention is based on the astonishing perception that a method for the verification of the eligibility of an object for the usability in a subsequent procedure can be designed that this verification enabled although the data to allow a comparison of at least two eligibility criteria with the data is stored on different data hosts.
- At least one first logical record is retrieved from a first data host by a dynamic filter module.
- the data necessary for an eligibility verification are distributed over a variety of different data hosts, thus the first logical record often do not comprise all data necessary to the comparison with all the different eligibility criteria.
- a variety of different eligibility criteria exists that are not only based on personal data of the passenger but also based on data concerning the respective trip of the passenger.
- the personal data of the passenger are stored on different data hosts of the airlines and also the trip related data are stored again on other data hosts.
- the inventive method allows the retrieving of the necessary data by providing a "data map", preferably in form of a data location table, to a dynamic filter module executing the inventive method.
- the dynamic filter module retrieves the necessary data location information by this "data map” that it can navigate through the data of the different data hosts. Especially it is possible that the dynamic filter module retrieves from the "data map” information which data it needs before contacting a respective data host to retrieve the necessary information. For example the dynamic filter module needs frequent traveller mileage account information for a verification of the eligibility.
- the dynamic filter module retrieves the information on which data host the frequent traveller data are stored and also which data, for example a frequent traveller number and/or another unique personal identifier, the dynamic filter module has to send to the respective data host to retrieve the needed data. If the dynamic filter module has already retrieved this information, e.g. the frequent traveller number, the dynamic filter module can directly contact the respective data host to retrieve the necessary information for the comparison with the eligibility criteria. In the case that the dynamic filter module is not in the possession of the necessary data to contact the respective data host, preferably in the data location table also the information where to retrieve the data that are necessary to contact the data host storing the data necessary for the comparison with the eligibility criteria in dispute are stored.
- the dynamic filter module is enabled by the data location table to collect the necessary data to retrieve the data it needs for the comparison with a respective eligibility criteria without a further intervention.
- the realisation of the Eligibility criteria list and/or the data location table as dynamically loadable and unloadable plug-ins lead to the advantage that the inventive system can be adapted to changed ambient conditions, particularly in the case the data structure of the different data hosts is changed, without the necessity to suspend the execution of the method.
- Fig. 1 is a flow chart showing the actions taken by the user of the check-in system
- Fig. 2 is a flow chart showing the actions taken by a mobile passenger service module of the check-in system
- Fig. 3 is a block diagram schematically illustrating a check-in system implementing the invention
- Fig. 4 is a block diagram schematically illustrating the interaction of a message sequence normalisation module with other elements
- Fig. 5 a shows an example of a transaction table
- Fig. 5b shows an example of an interface definition table
- Fig. 6 is a schematic diagram showing the interaction of a dynamic filter module with other elements
- Fig. 7 is a schematic diagram showing the interaction of a mobile device with a boarding pass generator.
- Fig. 8 is an example of a data record for a boarding pass.
- Fig. 1 the steps a user has to accomplish to use the mobile check-in service are pictured.
- a first step 1 the user has to register for the check-in service.
- the registration data of the user are stored in a registration user list in step 3.
- the user can contact a registration service of a transportation company in form of an airline or a travel agent to buy a flight ticket.
- the ticket data are stored in a reservation (RES) system of the transportation company in form of an airline or air carrier for which the user has purchased a flight in step 7.
- RES reservation
- the user can start a check-in procedure via a mobile device, for example a mobile phone, a PDA and/or a handheld PC in step 9.
- a mobile device for example a mobile phone, a PDA and/or a handheld PC in step 9.
- this check-in procedure is realized by a JAVA application or another device specific application stored on the mobile device.
- the user is flexible when and where to start the check-in procedure, especially he has not to be present at the airport. Especially in the short time prior the departure of an airplane many people want to check-in at the airport during this time.
- the mobile device for the check-in procedure the user can avoid to check-in during such peak hours at crowded check-in counters or check- in terminals.
- the user is not locally fixed to do check-in where he has access to the world wide web.
- step 11 the user receives in step 11 via his mobile device boarding pass data from the mobile check-in system.
- the boarding pass data are transferred in a special encrypted form and when the user arrives at the airport he uses this data stored in the mobile device to generate a boarding pass.
- a physical boarding pass as known in the state of the art in which the boarding data are printed on or stored on a magnetic strip is generated.
- the transfer of the boarding pass data from the mobile device to the boarding pass generator can be reached by a visual transfer of the data for example by using a two-dimensional barcode displayed on the mobile device and scanned by the boarding pass generator or via a wireless connection as short distance communication methods, e.g. Bluetooth ® and/or short distance link (SDL) or infrared connections between the mobile device and the boarding pass generator.
- SDL short distance link
- the user can show the boarding pass during security checks together with his ID.
- the passenger can use this boarding pass to board the airplane in the step 15 as known in the state of the art without the necessity to install additional reading devices for the boarding pass data stored on the mobile device beside the boarding pass generator.
- Fig. 2 the steps accomplished by the mobile check-in system are shown.
- the mobile check-in system connects, as shown later, to a data host of the operation systems (OPS) of a plurality of airlines to retrieve information concerning the flights provided by the airlines on a variety of different airports.
- OPS operation systems
- a transportation trip list in form of a flight list comprising the retrieved information is stored in the mobile check-in system and this flight list is used in a step 25 to accomplish a passenger eligibility check which user fulfils special criteria mainly specified by the respective airline.
- the data of the RES systems of the plurality of airlines and the data of the departure control system (DCS) of this airline are used by adapting the inventive eligibility method .
- DCS departure control system
- step 27 All users or passengers which fulfil the eligibility criteria will be stored in step 27 in an eligible passenger list of the mobile check-in system. Depending on different criteria the users stored in the eligible passenger list can be notified in a step 29 to start the mobile check- in service via a mobile device.
- step 31 which is identical to the step 9 in Fig. 1, a check-in service is provided to a mobile device of a user and to the departure control system of one or a plurality of airlines.
- a boarding passenger list is stored in the mobile check-in system in step 33 and boarding pass data are transferred to the mobile device of the user in step 35.
- the check-in process is finished with step 35 for the mobile check-in system.
- Fig. 3 a schematic overview is given over the elements comprised by the mobile check-in system and the connections to other elements cooperating with the mobile check-in system are shown. With aid of Fig. 3 the details of the procedures shown in Fig. 1 and 2 are now described.
- the core element of the mobile check-in system is the mobile passenger service module 15.
- this mobile passenger service module is realized by a software application executed on a computer processor.
- the mobile passenger service module 50 is cooperating with a registration module 52.
- the registration module 52 is realized by a web based interface application.
- a future user of the mobile check-in system can provide the necessary information to the mobile passenger service module 50.
- the user provides the following details: full name, e-mail address, mobile phone details, frequent flyer account, home or base airport, APIS information (i.e. passport number, nationality, expiry date), a seat selection preference, i.e. whether the user wants to sit in a window/idle/middle seat, near to an emergency exit, on the right or the left side of an airplane and/or on a specific seat, and/or notification preferences, i.e. whether the user wants to be notified in step 29 by receiving a notification on the mobile device 84 a specific time period before the departure of flight and/or by a notification when he approaches an airport, as described later.
- the registration module 52 it is further possible for the user to modify his personal details, for example changing the mobile phone detail, e-mail address, frequent flyer number, base airport, flight preferences, seat selection preferences and/or notification preferences.
- this details of the user are stored in a registered user list 54.
- This registered user list 54 is comprised by a relational data base management system (RDBMS) module 56 of the mobile check-in system.
- RDBMS relational data base management system
- the module 56 comprises a flight list 58.
- this flight list 58 all flights are stored in the step 23 shown in Fig. 2 for which a passenger eligibility test in step 25 is accomplished.
- the mobile passenger service module 50 contacts a plurality of data hosts of a variety of airlines to receive the respective flight data.
- the mobile passenger service module 50 does contact especially data hosts 60a, 60b of the operating systems of airlines 1 to N and/or data hosts 62a, 62b of DCS systems of airlines 1 to N.
- the invention allows the mobile check-in system the communication with the different data hosts of the different airlines, thus that a multi-airline environment can be handled. This communication with the data host 60a, 60b, 62a, 62b becomes possible via the message sequence normalisation module 64.
- a message sequence normalisation is accomplished by the message sequence normalisation module 64 representing a second data processing module.
- a transaction command preferably comprising a plurality of first parameters, like a username, a password, a registration number, is sent from the mobile passenger service module 50 to the message sequence normalisation module 64.
- a transaction command preferably comprising a plurality of first parameters, like a username, a password, a registration number, is sent from the mobile passenger service module 50 to the message sequence normalisation module 64.
- Fig. 5a an example of a transaction list used by the mobile passenger service module 50 is shown.
- the transaction commands of the transaction list are subsequently sent to the message sequence normalisation module 64.
- the transaction list comprises N transactions 68a, 68b, 68c, 68d and 68e named as TA 1 , TA 2 , TA 3 , ..., TAN -1 and TAN-
- the transaction command 68a stands for the transaction TA 1 for connecting to a data host 66a, 66b, for example the data host 66a.
- the message sequence normalisation module 64 is cooperating with an interface definition table 70.
- One example of such an interface definition table 70 is shown in Fig. 5b.
- the interface definition table 70 comprises message sequences 70a, 70b, 70c, wherein each message sequence 70a, 70b, 70c comprises a first message set element 71a and a second message set element 71b.
- each line of the message sequence 70a, 70b, 70c in the first message set element 71a a message that has to be sent to the data host is defined whereas in the second message set element 71b the response message of the data host to the sent message is defined.
- the interface definition table 70 it is defined that when the transaction TA 1 has to be accomplished with the data host 1 first a message 5 1 M 1 1 I, preferably comprising a second parameter, like a registration number, has to be sent and a response message , preferably comprising a third parameter, like a verification information, is sent back from the data host 1.
- the message SM 1 1 2 preferably comprising at least one further second parameter, e.g.
- the verification information and the username is sent to the host 1 and no return message will be sent from the host 1.
- the message 5M 1 1 S e.g. comprising a password
- the message sequence normalisation module 64 After sending and receiving further messages to accomplish the transaction TA 1 with the host 1 finally the message Y is sent and the message Z is received from the host 1.
- the message sequence normalisation module 64 sends the data probably received from the host 1 to the Mobile Passenger Service Module 50.
- the message sequence normalisation module 64 allows the communication of the mobile passenger service module 50 with the different data bases of the variety of different airlines using different numbers of messages to accomplish a transaction.
- the mobile passenger service module 50 communicates with these data hosts via the message sequence normalisation module 64 to monitor a number of flights due for boarding and departure in a predefined time range.
- the list of flights to be monitored is preferably defined as a set of range defined on basis of a carrier code of the airline, departure time and/or a flight number. It is also possible that special flights are not stored in the flight list 58 using exclusions criteria as date of the flight, day of the week, departure city, arrival city, the number of stopovers etc.
- the flight list 58 is build up only the flights that are listed therein and that are in a predefined coverage time concerning for example the departure time, are monitored preferably with a predefined monitoring frequency.
- the flight data for the flights already stored in the flight list 58 are updated by receiving the respective data from the data hosts 60a, 60b, 62a, 62b if a change for example in the departure or arrival time will arise or if flights are cancelled.
- the monitoring frequency could be for example 15 minutes and the coverage time could be 24 hours that all flight within the next 24 hours are monitored every 15 minutes.
- the mobile passenger service module 50 is configured in this way that blackout periods are defined for example if regular maintenance work is done at the data hosts 60a, 60b, 62a, 62b of the airlines. During this blackout times no flight monitoring is performed by the mobile passenger service module 50 for the respective flights.
- the mobile passenger service module 50 retrieves a passenger list from the data hosts 72a, 72b of the reservation system of the respective airlines 1 to N depending which airline is handling the flight in the flight list 58. This data retrieving from the data hosts 72a, 72b is also performed using the message sequence normalisation module 64 and it returns to the mobile passenger service module 50 the passenger data for the passengers booked on that flight, especially the following data of the passenger name record (PNR): passenger name, air segments, urgent indicator, destination indicator, ticket types, group travel indicators, security alerts indicators, frequent flyer details and/or passenger e-mail address.
- PNR passenger name record
- the mobile passenger service module 50 comprises a inventive dynamic filter module 76 representing a first data processing module. It is possible that each airline can define its own eligibility criteria list in which the criteria are defined which a passenger has to fulfil that he can use the mobile check-in service provided by the mobile passenger service module 50.
- the dynamic filter module 76 is connected with this eligibility criteria list 78 for each airline. During the eligibility check the dynamic filter module 76 retrieves a first logical record in form of flight information from the flight list 58. For each passenger, representing an object for the inventive method, of each flight listed in the flight list the dynamic filter module 76 receives at least one eligibility criteria from the eligibility criteria list 78 for the respective airline. As can be seen from Fig.
- the dynamic filter module 76 receives in this preferred embodiment the above mentioned passenger data representing a second logical record via the method sequence normalisation module 64 from the data hosts 62a, 62b, 72a, 72b.
- the dynamic filter module 76 checks if the passenger is listed in the registered user list 54. If this is the case the dynamic filter module 76 compares each eligibility criteria of the airline listed in the list 78 for the respective airline with the passenger data received from the data hosts 62a, 62b, 72a, 72b. In the case that a eligibility criteria is given by the airline and the necessary passenger data cannot be received from the data hosts 62a, 62b, 72a, 72b the dynamic filter module 76 contacts a data location table 80.
- this data location table 80 the location of respective passenger data is stored.
- the reservation data host 72a, 72b can only provide the dynamic filter module 76 with a frequent traveller number or another unique identifier without the information of the frequent traveller mileage account of this passenger.
- this data is stored in one of the data hosts 1 to X, e.g. the data host 1 (82a).
- the dynamic filter module 76 needs the frequent travel number received from one of the data hosts 62a, 62b, 72a, 72b and has to sent a request comprising the frequent traveller number to the data host 82a to retrieve the mileage account representing a third logical record of the passenger in dispute.
- This procedure is repeated for each passenger for each eligibility criteria stored in the eligibility criteria list 78 for the respective airline. If the passenger fulfils every eligibility criteria his data is stored in the eligible passenger list 74. It is preferred that the eligibility check for one passenger is interrupted when one criteria is not fulfilled by the passenger.
- the dynamic filter module 76 is realized as a software application and the data location table 80 as well as the eligibility criteria list 78 are realized as dynamically loadable and dynamically unloadable plug-ins for this application.
- Examples for the eligibility criteria are whether the frequent flyer details, mobile phone details and/or e-mail address details received from the reservation or DCS system of the airline match with the data in the registered user list 54.
- the PNR comprises more than one name or no name, no assignments, no origin destination information, a fraud prompt indicator and/or a group indicator. It is also possible that passengers are excluded which have connecting flights or interline connecting flights or connection taking place at an airport listed in a exclusion list. Furthermore it is possible to exclude passengers from the eligibility passenger list 74 which have made a special service request, for example unaccompanied minors, passengers needing oxygen, prisoners, passengers having animal in hold, passengers that have a pet in the cabin, passengers with fire arms, passengers with a transit without visa or wheelchair passengers.
- this data are all stored on different data hosts beside the RES and DCS system data hosts of the airlines and thus the dynamic filter tool 76 contacts first the eligibility criteria list 78 to receive the criteria and than uses the data location table 80 to retrieve the information where to find the respective data that has to be filtered/compared with the eligibility criteria.
- the mobile check-in service system also allows the first time in the state of the art a check-in of a whole group, e.g. a couple, via one mobile device.
- the PNR record comprises more than one passenger identification.
- the data sets of the passengers are separated, mainly as the check-in procedure via the check-in system is personalized to the user of the respective mobile phone.
- the check-procedure for a first passenger of the group including the sending of the necessary information to the DCS system of the respective airline is accomplished.
- the check-in of the next passenger is accomplished.
- the personal data stored in the registered user list are used.
- the second person can accomplish a check-in also via the mobile device of the passenger checked in prior when they are travelling as one group.
- the check-in for this passenger is accomplished, wherein preferably the data, e.g. flight number of the check-in of at least one prior checked-in person of the group is used.
- the data e.g. flight number of the check-in of at least one prior checked-in person of the group is used.
- the seat choice has to be accomplished.
- a eligible passenger can initiate a check-in procedure via his mobile device 84. It is preferred that the passenger receives a notification that the check-in service via the mobile device 84 is available for him.
- a notification can comprise a written message like a SMS (Short Message Service), FMS (Flash Message Service) and/or an e-mail that is sent to the mobile device 84 as well as a call via the mobile device 84, for example including an automatic voice message.
- the passenger is notified via a so called send/retrieve procedure.
- the newest generation of mobile devices are all the time switched on, at least in a stand-by mode and allow at any time a communication between with the mobile device via the mobile network.
- a notification can be send to the mobile device, that preferably causes the mobile device to change in a operational mode.
- the user may start with preferably one confirmation action, like pressing one key on the mobile device, an application on the mobile device which is predefined by the content of the notification message.
- the passenger can initiate the check-in procedure in very comfortable and uncomplicated way when receiving such a notification via a send/retrieve procedure.
- a user can define his personal notification preferences. It is for example possible that the user decides that he does not want any notification that he can initiate the mobile check-in service. It is also possible that the user decides that he will be notified a predefined period of time before the flight departure of the flight that he can check-in via the mobile device 84. In a preferred embodiment the notification process uses a local tracking of the mobile device 84.
- the user has agreed to authorizing access to a location tracking information concerning his mobile device 84 he will be notified when his mobile device 84 is localized in a predefined area around a departure airport from which the user will depart with a flight for which a mobile check-in service is available as the passenger is stored in the eligible passenger list 74 and the respective flight is stored in the flight list 58.
- the details when such a location based notification is sent can also be defined by the user with his notification preferences. It is possible that the notification is sent when the mobile device 84 is tracked within a predefined radius around the respective airport or when the mobile device 84 is localized in an area around a predefined address not being a destination airport, for example a parking lot that is usually used by the passenger when departing from a respective airport.
- the mobile passenger service module 50 also comprises a data base table to store a list of notifications.
- this internal data base table all notification procedures for the variety of passengers are stored. Especially the status of the notification process is stored, i.e. whether the notification is pending to be send, is send, is discarded or returned an error. To avoid a duplication of notifications new notifications requests are verified against the stored internal database table. It is also possible that new passengers can be added to a list of pending notifications, including a copy of their flight information, PNR and/or customer profile.
- the passenger which is stored in the eligible passenger list 74 can initiate a check-in service in step 9 and 31 respectively.
- the aim of this check-in procedure via the mobile device 84 of the passenger is that the DCS system of the respective airline is provided with the necessary information that the passenger can be put on a passenger list as well as providing the passenger with the necessary boarding pass data as explained below.
- the mobile check-in procedure is accomplished via an application, especially a java application, that is installed on the mobile device 84.
- this installation of the application takes place during the registration process in step 1 via the registration module 52.
- the user When starting the check-in process via the mobile device 84, in particular using the before mentioned application, the user preferably has to log in using a user name and a password before allowing access to the check-in steps described below. It is also possible that a combination of a user name, password and/or an identifier of the mobile device 84 are used for authentication purposes.
- the mobile passenger service module 50 especially verifies the data sent by the mobile device 84 with the data of the registered user list 54. After accomplishing this log in procedure the mobile passenger service module 50 starts to query the eligible passenger list 74 using the personal data of the respective user.
- the passenger name or the frequent traveller number can be used to retrieve a list of flights for which the user can check-in via the mobile device 84 during the check-in procedure. It is important to notice that more than one flight can be handled during this mobile check-in procedure. For example it is possible that a passenger has purchased a ticket in step 5 which allows him to use different flights of one airline between one predefined departure airport and one predefined arrival airport within a special time period, for example within one day. Possibly the user can check-in in different flights of different airlines between these departure and destination airports within a predefined time period with this ticket. Thus, if the user fulfils the eligibility criteria of the different airlines he can probably choose between different flights, especially of different airlines during this check-in procedure.
- the ticket allows the user to depart from a variety of different departure airports within a predefined area, for example to depart from one airport in Chicago, e.g. Midway Airport or the O ⁇ are Airport, and to fly to different destination airports within an area, for example the city area of New York, for example the John F. Kennedy Airport, Newark International Airport and/or LaGuardia Airport.
- the user can chose from a variety flights selected by the mobile passenger service module 50 and displayed via the mobile device 84.
- the user is informed via the mobile device 84 if one of the departure airports does not provide a baggage drop and that only hand baggage is allowed for the user when accomplishing the check-in procedure via the module device 84.
- the mobile passenger service module 50 contacts via the message sequence normalisation module 64 a respective DCS system of the respective airline of the selected flight. After retrieving information about the available seats from the DCS data host 62a, 62b of the respective airline the user can accomplish a seat selection via the mobile device 84.
- the mobile passenger service module 50 uses the seat preferences stored in the registered user list 54 to make a pre-assignment of a seat. This pre- assignment is displayed to the user via mobile device 84. It is also possible that a seat preference of the user is retrieved from other data hosts, for example from the data hosts 86a, 86b which preferably store frequent flyer data of the respective user.
- the passenger has the option to change the seat assignment using a seat map that is retrieved also from the airline DCS system 62a, 62b. If for the connection to the data hosts 62a, 62b of the DCS systems of the airlines APIS data has to be used, the mobile passenger service module 50 uses these APIS data stored in the registered user list 54 to provide this information to a data host 62a, 62b via the message sequence normalisation module 64. If some of the APIS data is not available the user is prompted to enter the necessary APIS data via the mobile device 84 to allow the data communication with the data host 62a, 62b. This information retrieval leads to a significant time saving for the passenger using the mobile check-in service. For the time being this time consuming inquiry concerning APIS data is accomplished for each passenger at the airport. This leads usually to the build up of waiting queues. By using the mobile check-in system the passenger can avoid to be detained in this way.
- the user can, depending on the eligibility criteria of the specific airline, specify the number of bags to be checked-in at the airport if he has to check- in bags beside the hand baggage. In particular the user is prompted to answer security questions concerning the bags, especially whether the user has packed the bags himself and whether the bags have been under attendance all the time.
- the mobile passenger service module 50 sends the necessary information and instructions to the DCS data hosts 62a, 62b of the respective airline that bag tags can be pre-printed at a respective baggage drop desk at the departure airport, where the passenger can drop the baggage.
- the user can use, as described below, the boarding pass data sent to the mobile device 84 after finishing the check-in procedure to print the bag tag on his own.
- the mobile passenger service module 50 sends preferably additional information to the mobile device 84 especially concerning the time the user has to be at the airport in advance for boarding, connection times, the availability of baggage drops and their location information about the terminal configuration and so on.
- the mobile passenger service module 50 sends boarding pass data to the mobile device 84.
- these data can be sent in encrypted form and can be used by the user at the airport to print out a boarding pass and/or at least one bag tag.
- a plurality of boarding pass data is sent to the mobile device 84 if the user has booked additional connecting flights at an airport where a check-in via the mobile device 84 is possible.
- the check-in procedure described before has to be accomplished by the user also for the connecting flights.
- Typical transaction commands (TA 1 , TA 2 , TA 3 , TAN -1 and TA N ) for this check-in are "open flight”, “check-in”, “seat map”, “change seat”, “add bag”, “receive boarding pass data” and/or “receive bag tag data”.
- TA 1 , TA 2 , TA 3 , TAN -1 and TA N Typical transaction commands for this check-in are "open flight”, “check-in”, “seat map”, “change seat”, “add bag”, “receive boarding pass data” and/or “receive bag tag data”.
- one DCS system of a first airline only needs a flight number to open the flight.
- This flight number is comprised by the transaction command of the mobile passenger Service Module 50 sent to the message sequence normalisation module 64, and is further processed by the message sequence normalisation module 64 by introducing it in the respective message sent to the data host. It is possible that a for opening a flight it is necessary that a registration number, user name and a password is sent before a message for identifying the flight that has to be opened is sent to the data host.
- this transaction preferably only one transaction command comprising as a parameter the flight number is sent from the mobile passenger Service module 50 to the message sequence normalisation module 64, and the further information are retrieved from the Interface definition table 70.
- this data host a first message has to be sent comprising the registration number and a verification answer has to be awaited from this data host.
- another message is sent comprising the user name and the password after sending of which a verification response message has to be awaited.
- a message is sent to this data host of this airline comprising the flight number.
- the message sequence normalisation module 64 further processes the parameters received with the transaction command from the mobile passenger service module 50 as well as the parameters sent and received with the messages to and from the data hosts to provide the dynamic filter module 76 and/or the mobile passenger service module 50 with the requested data.
- the accomplishing of a check-in procedure with data hosts of different airlines via the mobile passenger service module 50 is made possible especially by the invention by a message sequence normalisation module 64.
- the check-in data is stored in a boarding passenger list 88.
- the boarding pass data sent to mobile device 84 are stored in the boarding passenger list 88 to give the opportunity to resend the boarding pass data in case of a failure of the mobile device 84.
- the user receives via his mobile device 84 in the step 11 or 35 the boarding pass data that allows him to accomplish the necessary security checks at the airport and to board the airplane.
- appropriate devices that can communicate with the mobile device 84 are located at the respective locations at the airport, for example at the baggage drop counter, the security check location, where the ID of the passenger is compared with the boarding pass data, and/or at the boarding gate to allow the passenger to board the airplane.
- the data communication between the mobile device 84 and these devices is preferably accomplished via a wireless connection as blutooth or infrared or by displaying a two-dimensional barcode on the mobile device 84 that can be read by an appropriate reading device.
- the already available procedures for a security check and the boarding at a boarding gate are used.
- the user prints out a boarding pass using the data stored on the mobile device 84.
- the further security check and the boarding is accomplished in the known way that the passenger shows an ID and his boarding pass to an agent for a security check before entering the departure gate and before boarding the airplane the passenger hands out the boarding pass to a agent who puts the boarding pass into an appropriate reading device to verify the boarding pass data with a central data base for listing the passenger on a passenger list of this flight and to verify the validity of the boarding pass.
- the user uses a boarding pass printer 90 as shown in Fig. 7 to generate a boarding pass.
- the boarding pass generator comprises a receiver device in form of a optical reader 92.
- the reader 92 receives the boarding pass data from the mobile device 84, preferably by scanning a two-dimensional barcode displayed on a display device of the mobile device 84, that is not shown in Fig. 7. Also a receiving of the data via a wireless connection like blutooth or infrared is possible.
- the received data are further processed by a controller 94 and sent to a printer 96 which prints out the boarding pass, preferably in a paper form on which the boarding pass data are printed as well as writing the boarding pass data on a magnetic strip of the boarding pass.
- the boarding pass generator 90 is connected to a data base for verification purposes of the boarding pass data.
- the data sent from the mobile device 84 to the reader 92 comprises a data record 98 as shown in Fig. 8.
- the data record 98 comprises at least two data sets 100, 102.
- the boarding pass data are stored in encrypted form.
- data information is stored that facilitates a decryption of the boarding pass data of the first data set 100.
- the encrypted data of the first data set 100 are decrypted by the boarding pass generator 90 as follows. After the decryption of the data the decrypted data are directly printed on a boarding pass via the printer 96.
- the decrypted data in the first data set 100 it is not necessary that the decrypted data has to be verified with an central database of the airport or airline.
- the encryption of the boarding pass data that these data cannot be changed by a third party it is secured that the data printed on the boarding pass generated by the boarding pass generating 90 are identical to the data stored in the DCS system of the airline.
- the verification of the boarding pass data with the identity of the user is made during the user security check and the verification of the boarding pass data with the DCS system of the airline is accomplished as usual at the boarding gate using the existing boarding pass reader.
- the costs for the boarding pass generator 90 are less compared to a device that needs a live connection to a central database of the respective airport or airline.
- the boarding pass generator 90 For the decryption of the data stored in the first data set 100 different procedures can be chosen. For example it is possible that in the boarding pass generator 90 a private decryption key is stored whereas the second data set 102 comprises a public key, which preferably comprises a time stamp information. In preferred embodiments the private decryption key is stored in a decryption key lock-up table in an internal storage device 104 of the boarding pass generator 90. It is preferred that this private decryption key is altered after a periodical or non- periodical period of time. For this purpose the boarding pass generator 90 comprises a reading device 106 for a mobile storage medium, e.g. a diskette, CD, DVD, data storage stick and/or data tape.
- a mobile storage medium e.g. a diskette, CD, DVD, data storage stick and/or data tape.
- the decryption key lock-up table stored in storage device 104 a plurality of private decryption keys is stored wherein these decryption keys are distributed to the different boarding pass generators 90 by using a mobile storage medium that can be read by the reading device 106.
- the second data set 102 comprises an identification number or decryption key index which represents a special decryption key and the controller 94 uses the second data set 102 to lock up the appropriate decryption key in the decryption lock-up table stored in the storage device 104. After the decryption of the encrypted data of the first data set 100 the boarding pass is printed via the printer 96.
- a plurality of comparably cheap devices in form of the boarding pass generator 90 can be installed at the respective airport to implement the above described mobile check-in system in the known boarding procedures without leading to an insecurity because of a missing verification of the boarding pass data stored on the mobile device 84 with a central data base.
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Abstract
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