WO2002095643A1 - Appareil de programmation d'utilisation d'attractions, appareil d'entree d'informations de reservation, et systeme d'utilisation de ces appareils - Google Patents

Appareil de programmation d'utilisation d'attractions, appareil d'entree d'informations de reservation, et systeme d'utilisation de ces appareils Download PDF

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Publication number
WO2002095643A1
WO2002095643A1 PCT/JP2002/005046 JP0205046W WO02095643A1 WO 2002095643 A1 WO2002095643 A1 WO 2002095643A1 JP 0205046 W JP0205046 W JP 0205046W WO 02095643 A1 WO02095643 A1 WO 02095643A1
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WO
WIPO (PCT)
Prior art keywords
attraction
information
schedule
user
reservation
Prior art date
Application number
PCT/JP2002/005046
Other languages
English (en)
Japanese (ja)
Inventor
Takuya Oka
Masaaki Ueda
Katsuteru Yamanaka
Original Assignee
Matsushita Electric Industrial Co., Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Matsushita Electric Industrial Co., Ltd. filed Critical Matsushita Electric Industrial Co., Ltd.
Publication of WO2002095643A1 publication Critical patent/WO2002095643A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G06Q10/047—Optimisation of routes or paths, e.g. travelling salesman problem
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere

Definitions

  • Attraction use schedule construction device, reservation information input device, and system using them
  • the present invention relates to a reservation device used for reserving the use of a plurality of attractions in a facility such as a theme park.
  • the “reservation ticket” includes an admission ticket or one in which information such as reservation time is recorded as electronic data, printed or stamped on a separate sheet (card) or the like.
  • the present invention has been made in view of the above problems, and has as its main object to be able to smoothly use a plurality of attractions with a short waiting time for a customer.
  • the present invention stores attraction information relating to usage conditions for a plurality of attractions, including at least usage time information relating to a time during which use is permitted for each attraction.
  • Attraction information storage means attraction information acquisition means for acquiring attraction identification information relating to the use of attraction from a user, and a time period during which each attraction is used based on the attraction information and the attraction identification information.
  • a schedule construction means for constructing a schedule by determining.
  • the usage time information defines a time zone in which one or more usages are permitted for each attraction
  • the schedule construction means uses a route selection condition that determines a usage order of each attraction. It is characterized in that the use order of the attraction is determined and the time period for using each attraction is determined.
  • the attraction utilization schedule construction device manages information on a reservation status by a reservation from a plurality of users at a time indicated by utilization time information relating to a time at which utilization of the attraction information is permitted.
  • the schedule construction means constructs a schedule by selecting a time zone of each attraction based on the information on the reservation status managed by the reservation status information management means. I do.
  • the use schedule is constructed by reflecting the reservation status of each attraction by a plurality of users, it is possible to avoid a situation in which the users have to be lined up with other customers.
  • the attraction information includes information on conditions for which use is prohibited for a predetermined attraction
  • the schedule construction means corresponds to the attraction specification information corresponding to the use prohibition conditions. If such information is included in the schedule, exclude the attraction and construct a schedule. And features.
  • the forbidden attraction is excluded and a schedule is created, so that the actual use is not an actual unusable attraction, and the user can use the attraction on the day of attraction use. Can be used for
  • the use prohibition condition is information on a range of height or information on a range of age
  • the attraction specifying information obtaining means obtains attraction specifying information including information on the height or age of the user.
  • the schedule construction means determines whether the height or age of the user is included in the height range or the age range of the use prohibition condition, and if it is included, the use prohibition condition is determined. It is characterized by constructing a schedule by excluding the action for which the is set.
  • the attraction information includes attraction group information indicating a group including one or more identification information of the attraction, and the attraction identification information includes information of the attraction desired by the user.
  • Information indicating attraction group information wherein the schedule building means includes the attraction group information from the plurality of attractions based on the information indicating the attraction group information acquired by the attraction identification information acquiring means. It is characterized in that a plurality of attractions corresponding to the information indicating the information are extracted, and a use time zone of each attraction is determined.
  • the attraction group information includes information indicating what season the attraction is for, such as “attractions for summer,””attractions for winter,” and “irrespective of the season,” and the event is held while walking. What is the so-called “pour-in attraction” or “the attraction to sit and watch the entertainment” It is information that indicates the type of each attraction, or the name of each attraction, including a name unique to each attraction.
  • the attraction identification information includes information on a moving speed at which the user uses the attraction
  • the schedule construction means includes the following two attractions that are used continuously. It is characterized in that the travel time in each attraction and the travel time between each attraction are calculated based on the travel speed indicated by the travel speed information to determine a use time zone of the next attraction.
  • the attraction specifying information includes information on a moving speed at which the user uses the attraction and a break time when using the attraction, and the schedule construction means is configured to continuously execute the attraction.
  • the travel time in each attraction and the travel time between attractions are calculated based on the travel speed indicated by the travel speed information.
  • the use time of the next attraction is determined using the rest time.
  • option presenting means for presenting an option of the moving speed to the user
  • moving speed coefficient storing means for storing a ratio of each moving speed shown in the above option to the reference speed as a predetermined coefficient
  • the attraction identification information acquiring means acquires attraction identification information including information on a moving speed selected by a user with respect to the plurality of moving speeds presented by the option presenting means
  • the storage means stores information on the required time when moving at the reference speed when using each attraction and moving at the reference speed when moving between two arbitrarily selected attractions.
  • the schedule construction means stores the time indicated by the information on the required time when moving at the reference speed when using the attraction, and the attraction identification information acquiring means acquires the time.
  • the travel time in the attraction is calculated using the coefficient stored in the travel speed coefficient storage means corresponding to the information on the travel speed, and the vehicle travels at the reference speed when traveling between attractions.
  • the time indicated by the information about the travel time in the case and the coefficient stored in the travel speed coefficient storage means corresponding to the information about the travel speed acquired by the attraction identification information acquisition means It may be characterized in that a travel time between attractions is calculated.
  • the coefficient stored in the moving speed coefficient storage means is characterized in that the moving speed in the attraction is set to a different value for each attraction.
  • the attraction specifying information obtaining means obtains attraction specifying information including information on a user's desired use start time of the attraction
  • the schedule structuring means obtains the attraction specified information after the obtained desired use start time.
  • An attraction with an available time zone is set as the first attraction, one schedule is constructed sequentially from the attraction, and further another schedule is constructed by changing the first attraction.
  • the present invention provides a reservation information input device communicably connected to an attraction utilization schedule construction device, wherein the attraction utilization schedule construction device comprises attraction and time at which the attraction is used.
  • Specific information input receiving means for receiving input of attraction specifying information used as a parameter for specifying the attraction, and attraction specifying information transmitting means for transmitting the received attraction specifying information to the attraction use schedule construction device.
  • Receiving means for receiving information on the attraction usage schedule constructed by the attraction utilization schedule construction device based on the transmitted attraction identification information, and displaying the schedule based on the received information on the utilization schedule.
  • Schedule Table display means for receiving information on the attraction usage schedule constructed by the attraction utilization schedule construction device based on the transmitted attraction identification information, and displaying the schedule based on the received information on the utilization schedule.
  • the schedule display means displays a plurality of constructed schedules based on a predetermined display rule
  • the reservation information input device accepts a user's selection from the plurality of displayed schedules.
  • Means, and schedule information transmitting means for transmitting information on the accepted schedule to the auction utilization schedule building device.
  • the usage time of each attraction for the schedule selected by the user in the constructed schedule including the attraction that is not the attraction targeted for the schedule, and the positional relationship of the attraction To be displayed corresponding to the layout diagram showing It is characterized by comprising: a figure display means; and a large screen use presence / absence determination screen display means for inquiring whether a large screen is used.
  • the large screen use presence / absence determination screen display means also receives an input of the use content and the use time.
  • a storage unit that stores information on a schedule selected by the user in the displayed schedule in a portable storage medium.
  • the user ID and the schedule are recorded on the memory card, and when entering from the entrance EG, the information is compared with the one stored in the attraction use schedule construction device, and if there is a match, the reservation is made. Can be determined.
  • the storage medium stores information on the number of distributable numbers related to the information on the schedule.
  • the attraction is used as a reservation in the same manner as the user who has performed the reservation procedure, and the attraction can be used in the same manner as the user.
  • the present invention provides an attraction reservation system in which an attraction utilization schedule construction device and a plurality of reservation information input devices are communicably connected.
  • a scheduling information storage unit configured to store attraction information including usage time information relating to a time permitted to use a plurality of attractions and information on the number of persons accommodated in each attraction, and the attraction; Usage time related to the time when the use of information is allowed
  • a reservation status information management unit that manages a reserved number of users by reservations from a plurality of users at a time indicated by the information; and an accommodation number stored by the attraction information storage unit.
  • a schedule construction means for selecting a time period and constructing a schedule in a time period not exceeding.
  • the attraction utilization schedule construction device includes congestion degree information management means for managing congestion degree information for each time zone, and the schedule construction means comprises congestion degree information managed by the congestion degree information management means.
  • the schedule construction means comprises congestion degree information managed by the congestion degree information management means.
  • the attraction reservation system includes a plurality of attraction parks provided in a theme park having at least one entrance language.
  • a reservation information input device wherein the user selects, from among the schedules constructed by the attraction utilization schedule construction device, a user-specific ID number and a portable storage medium.
  • the apparatus for constructing an fractional use schedule includes a storage means for storing the information, and a decision schedule storage means for storing a selection schedule of the user as a user's decision schedule. And an information transmitting unit for transmitting the information received by the information receiving unit. When the user passes through the entrance gate, the information receiving unit stores the schedule selected by the user.
  • the information transmitting unit receives the schedule and the user ID number from The attraction use schedule construction device transmits the schedule and user ID number to the attraction use schedule construction device, and the attraction use schedule construction device receives the transmission and corresponds to the user ID number stored in the determined schedule storage means. If the schedule is not matched with the set schedule, the reservation is canceled and the determined schedule is deleted from the determined schedule storage means, and the schedule is matched with the schedule corresponding to the user ID number. Is determined.
  • the user ID and schedule are recorded on the memory card, and when entering from the entrance gate, they are compared with those stored in the attraction schedule building device, and if they match, the reservation is confirmed. Not only makes it easier for the theme park operator to understand how the user is using the theme park for the user, but also admits unreserved customers according to the reservation status. It is also possible to improve the convenience of facility operation by adjusting the number of facilities.
  • the attraction utilization schedule construction device includes a transmission unit that transmits information about the determined schedule corresponding to the user's ID number to the mobile terminal of the user after passing through the entrainment gate. I do.
  • the attraction reservation system is provided for each attraction.
  • An information display means for displaying a decision schedule corresponding to one ID number is provided.
  • the user can smoothly use the attractions according to the displayed schedule. .
  • the attraction utilization schedule construction device is for constructing a utilization schedule of a plurality of attractions provided in a theme park, and is a behavior assistance system for supporting a user in using the attraction.
  • a behavior support information acquisition means for acquiring behavior support information on the content of the behavior support; behavior support use status information management means for managing behavior support use status information on the use status of the behavior support indicated by the behavior support information; If the behavior support indicated in the behavior support information is available in the behavior support use status information, behavior support reservation control means for reserving the behavior support is provided.
  • the above-mentioned behavioral support includes renting wheelchairs, providing helpers, providing guide dogs, providing interpreters, and providing various types of information. It is to provide tools, human resources, systems, etc. that support users when using the attractions.
  • the behavior support information acquiring means acquires wheelchair use desired number information about the desired number of wheelchairs to be used as behavior support information
  • the behavior support use status information management means acquires the use of wheelchairs at the theme park.
  • the information on the number of available wheelchairs for the number of vehicles is managed as behavior support use status information
  • the behavior support reservation control means makes a request when the desired number of vehicles indicated in the desired number of wheelchair users does not exceed the number of available wheelchairs. Lending the number It is characterized by making about.
  • the action support information obtaining means obtains information about a desired time zone in which a helper is desired to be used as action support information
  • the action support use status information management means obtains information for each helper employed in the theme park.
  • the information on the reservation status is managed as behavior support use status information, and the behavior support reservation control means reserves the use of the helper when the user desires to use the helper during the available time period. Yes, it can be.
  • the attraction utilization schedule construction device constructs a utilization schedule of a plurality of attractions provided in a theme park
  • the reservation information input device comprises an attraction utilization schedule device.
  • Attraction-specific information input receiving means for receiving the input of the attraction-specific information used as a parameter by the file construction device to specify the attraction and its use time, and use the attraction-specific information that has received the input as the attraction.
  • Attraction specific information transmitting means for transmitting to the schedule building apparatus; receiving means for receiving information of an attraction use schedule constructed by the attraction use schedule constructing apparatus based on the transmitted attraction specifying information; About use schedule Schedule display means for displaying a schedule based on the above information, selection accepting means for accepting a user's decision on acceptance of the displayed schedule, and information indicating that the accepted schedule is adopted or not adopted.
  • a schedule information transmitting means for transmitting to the utilization schedule construction device, and a schedule selected by the user which is generated and transmitted by the attraction utilization schedule construction device when information indicating that the transmitted schedule is adopted is received. The use time of each attraction on the schedule is set at the theme park.
  • Composite screen information receiving means for receiving composite screen information about a schedule attraction layout diagram composite screen configured to correspond to a layout diagram showing the positional relationship between the attraction and the large screen in the screen; Synthetic screen display means for displaying the scheduler arrangement diagram synthesizing screen based on the synthesizing screen information received by the receiving means, and a large screen use decision screen display for asking about the contents of the large screen provided in the theme park Means, a large-screen use content decision accepting means for accepting the user's decision on the use content, and a large-screen use content decision transmitting means for transmitting the received information on the use content decision by the user to the attraction use schedule construction device And-is provided.
  • the attraction use schedule construction device includes: a large screen use content determination receiving unit that receives information about the user's determination of the use content transmitted by the large screen use content determination transmission unit; Large screen setting control means for controlling the setting of the large screen based on the information on the user's determination of the usage content.
  • FIG. 1 is an overall configuration diagram of a system according to the embodiment.
  • Figure 2 Diagram of the internal configuration of terminal P.
  • Fig. 3 Diagram of the internal equipment configuration of the center computer S.
  • Fig. 4 Functional block diagram of the center computer S.
  • Fig. 6 An example of the reservation database DB2.
  • Fig. 7 Example of user attribute database DB3.
  • Figure 8 An example of the user database DB4.
  • Figure 9 Diagram showing the processing procedure for building the schedule of the center computer S.
  • Figure 10 Diagram showing the detailed procedure of schedule construction.
  • FIG. 11 An example of a screen displayed on the terminal P.
  • FIG. 12 is a diagram showing an example of a screen displayed on the terminal P.
  • FIG. 13 is a diagram showing an example of a screen displayed on the terminal P.
  • Fig. 14 Diagram showing the processing procedure when the user enters the entrance EG.
  • FIG. 15 is a diagram showing a processing procedure of the center computer S corresponding to FIG. Figure 16: Diagram showing congestion degree rules managed in the center computer S.
  • Figure 17 An example of reservation status information.
  • FIG. 18 An example of a schedule construction based on the congestion degree rule of FIG. 16 and the reservation status information of FIG.
  • Figure 19 Example of screen displayed on terminal P.
  • FIG. 20 is a functional block diagram of a center computer S according to a modification.
  • Figure 21 Diagram showing an example of the screen displayed on terminal P.
  • FIG. 22 Function block diagram of the center computer S according to the modification. BEST MODE FOR CARRYING OUT THE INVENTION
  • a system is used to control from reservation of an attraction in a certain theme park to a plurality of users who are users of the attraction actually using the theme park.
  • a plurality of attractions vehicles A to A in the illustrated example
  • H one of the attractions
  • a large screen X which is an information output device.
  • FIG. 1 schematically shows an overall configuration diagram of a system according to the present embodiment.
  • P is an information processing device (hereinafter, referred to as “terminal”) used by the user
  • S is a center computer managed by the theme park, and these are broadcast and communication networks, It is connected to enable two-way communication through CATV.
  • the center computer S and the terminal P are connected via the Internet NET.
  • the terminal P is, for example, a so-called personal computer connected to the Internet NET through a predetermined provider, and as shown in FIG. 2, the CPU 101, the internal memory 102, the HD, etc.
  • the terminal P is shown as a personal computer, but a PDA, a mobile phone, or the like can be applied to the terminal P.
  • an input auxiliary device Pa is connected to the terminal P.
  • the input assisting device Pa is for inputting, for example, information on a theme park attraction reservation received by the user from the center computer S through the terminal P to the IC card Pb. It has an interface for connection with the terminal P, and a function of reading and writing information to and from the memory of the IC card Pb.
  • the input assisting device Pa and the IC card Pb are lent or provided by the theme park to a specific user. In other words, this user has become a “member” of the theme park by paying a basic fee, for example, and can use the theme park at a discounted rate from general customers other than “members”.
  • the program for operating the input assist device Pa should be installed in advance before the theme park handover to the user. Good, but if necessary, it can be installed and updated via the terminal P based on the information downloaded from the center computer s.
  • the personal information stored in the IC card Pb can also be updated through the center combination ⁇ , the terminal P, and the input auxiliary device Pa.
  • the center computer S serves as a general server computer such as a WWW server function and a database server function in addition to a schedule building function and a reservation function for a user to use a plurality of activities in the theme park. It has various functions. As shown in FIG. 3, the center computer S includes a CPU 111, an internal memory 112, an external storage device 113 such as an HD, a keyboard / mouse, and the like as shown in FIG. 4, display means such as a display, a communication interface, and the like. In the present embodiment, the center computer S is shown as being realized as a single unit. However, it is assumed that the functions described above are distributed to a plurality of computers and function as the center computer S as a whole. No problem.
  • the center computer S is equipped with an entransfer EG installed at the entrance of the theme park and a reception device (not shown) installed at each of the attractions on a dedicated line. It is communicably connected through such as.
  • the entrance EG has a function of reading information stored and stored in the IC card Pb possessed by the user by a contact or non-contact method to receive the user's entrance to the theme park, and It has at least a function of transmitting the received information to the center computer S.
  • the entrance gate EG is a “member” having the IC card P b, may be dedicated to the user, or may be an entrance gate for general customers. .
  • the reception device also reads information stored / stored in the user's IC card Pb in a contact or non-contact manner in the same manner as in the above-mentioned entransgate EG to enter the attraction.
  • At least a means for receiving and a function of transmitting / receiving information including the received information to / from the center computer S are provided. Can also be provided.
  • the CPU 101 and peripheral devices operate according to the programs and the like stored in the storage device 113, etc., and as shown in FIG. Part 2, User attribute information reception part 3, Use request information reception part 4, Schedule construction part 5, Schedule candidate information output part 6, Reservation information reception part 7, User-specific information management part 8, Output information reception part 9, Information It functions as the output control unit 10.
  • the program may be installed on a computer-readable recording medium such as a CD-ROM, or may be received and installed through an electric communication line such as the Internet. I just need.
  • the attraction management unit 1 stores the attraction information on each attraction in the theme park in the attraction database DB1.
  • the attraction information is an identification number (attraction number) that is an attraction identifier assigned to the corresponding attraction A to H and the large screen X, respectively. It is stored as an attraction record corresponding to the fraction numbers 01 to 09).
  • each attraction information includes the “name”, “capacity” of each attraction, the “standard time required” for the time to use the attraction, and the information for each attraction. “Attraction” that indicates which season the attraction such as “distance information”, “start time”, summer, winter, or season-independent, which is the standard travel time obtained based on the distance, is suitable.
  • the reservation status information management unit 2 accumulates the reservation status at each start time in each attraction in the reservation database DB 2 for the opening date of the theme park. As shown in Figure 6, the reservation database DB2 As described above, “reserved number information” indicating the number of reserved people for each opening day and for each start time is accumulated while being updated as needed in association with each attraction identifier, that is, the attraction number.
  • the “reservation number information” does not only indicate the number of reservations themselves as shown in the figure, but also applies to the identifier (user ID) column of the user who made the reservation, The degree of booking relative to the number of people (eg, “more”, “less”, etc.) may apply.
  • the user attribute information receiving unit 3 receives the user's attributes such as “walking speed information” related to the speed at which each user moves in the theme park received from the terminal P, height information, and information on the number of users. It accepts information indicating “walking speed information” related to the speed at which each user moves in the theme park received from the terminal P, height information, and information on the number of users. It accepts information indicating “walking speed information” related to the speed at which each user moves in the theme park received from the terminal P, height information, and information on the number of users. It accepts information indicating “walking speed information” related to the speed at which each user moves in the theme park received from the terminal P, height information, and information on the number of users. It accepts information indicating “walking speed information” related to the speed at which each user moves in the theme park received from the terminal P, height information, and information on the number of users. It accepts information indicating “walking speed information” related to the speed at which each user moves in the theme park received from the terminal P, height information,
  • the user attribute information composed of “walking speed information” classifies the moving speed within the theme park into three categories, “first”, “middle”, and “slow”, and selects the user from among them. Any one of these is accepted. That is, for example, based on the “middle”, which is the speed at which a standard family member travels in a theme park, if the traveling speed is faster than the “middle”, then add “fast”. When moving, the user selects “slow”. C In response to this, the center computer S is provided with a user attribute database DB 3 shown in FIG. 4, for example, as shown in FIG.
  • the user attribute database DB 3 stores the “walking speed coefficient” of the user set in accordance with each user attribute (“first”, “middle”, “slow”), and the “required time” of each attraction. Coefficient “and” Break time coefficient "are accumulated.
  • the “walking speed coefficient” indicates a walking speed at which the user moves between attractions. If “middle” is set to 1.0, “fast” is a smaller value ( For example, 0.8), “slow” is set to a larger value (for example, 1.3).
  • the “time required coefficient” indicates the ratio of the required time corresponding to each “user attribute” to the “standard required time” of each attraction in the attraction database DB 1 shown in FIG.
  • “Break time coefficient” indicates the break time and break interval set for each “user attribute”. For example, it is set to take a 10-minute break for each use of some attractions.
  • the height information indicates the height of each user and is used to determine whether or not the user falls under the height where the use of the attraction is prohibited.
  • the desired use information receiving unit 4 receives the type of the attraction received from the terminal P, the attraction identifier (attraction number), the number of attractions used, and the date and time of use of the theme park. Such information is received as desired use information.
  • the schedule construction unit 5 is configured to reserve the attraction database DB 1 based on the user attribute information received by the user attribute information receiving unit 3 and the desired use information received by the desired use information receiving unit 4.
  • a schedule candidate that indicates a route and time suitable for using a plurality of attractions that the user desires to use is constructed. .
  • the schedule candidate information output unit 6 transmits the candidates constructed by the schedule construction unit 5 to the terminal P. For example, when the number of schedule candidates to be transmitted to the terminal P is set to a predetermined number (for example, five), and the schedule construction unit 5 constructs more schedule candidates, the constructed schedule Only the predetermined number of candidates are transmitted in the order of preference among the candidates. '
  • the reservation information receiving unit 7 receives, at the terminal P, information indicating that the user has decided to use the theme park based on one of the schedule candidates received from the schedule candidate information output unit 6,
  • the reservation information including the information indicating the accepted schedule is received from the terminal P, and is accepted as a new reservation.
  • the received reservation information is sent to the reservation status information management unit 2, and the contents of the reservation database DB2 are updated based on the reservation information.
  • the user-specific information management unit 8 updates and records the contents of the user database DB 4 based on the reservation information received by the reservation information reception unit 7. It is.
  • the user database DB 4 stores various information related to each user in association with the user ID.
  • the recorded contents in the specific user database include the user ID, name, address, telephone number, and e-mail address of each user. (It may be a credit card number, etc.), and the contents of use of the theme park including the reservation information.
  • the output information receiving unit 9 provides the user who has made a reservation for use of the theme park whether or not to use the large screen X, and if the large screen is to be used, the output time information indicating the use start time and the large display indicating the contents of use. Output information including information to be output to the screen X is received and accepted from the terminal P.
  • the output information receiving unit 9 may receive the output information at the same time as receiving the user attribute information and the desired use information from the terminal P, and may output the received output information together with the reservation information to the user.
  • the information management unit 8 can also record the information in the user database DB2.
  • the information output control unit 10 Based on the output information received by the output information receiving unit 9, the information output control unit 10 outputs information indicating the contents of use on the large screen X at a time corresponding to the output time information included in the output information. The control is performed.
  • the entrance gate EG operates the CPU and peripheral devices in accordance with a program or the like stored in a storage device or the like by previously or appropriately downloaded from the center computer S or the like, and as shown in FIG. It functions as the information transmission unit 12 and so on.
  • the information receiving unit 11 stores information such as a user ID and reservation information recorded on the ID card Pb held by the user. Is read and accepted. Note that the method of reading the information of the ID card Pb does not matter whether it is contact or non-contact.
  • the information transmitting unit 12 transmits the information received by the information receiving unit 11 to the center computer S. In this way, it can be determined whether the user who made the reservation has come to the venue as scheduled.
  • FIG. 9 is a flowchart illustrating the operation of the center computer S
  • FIGS. 11 to 11 are diagrams illustrating screens displayed on the display of the terminal P and the like. This will be described with reference to FIGS.
  • the reservation screen W1 includes “date of use”, “time of use”, “type of desired attraction”, “name of desired attraction”, “number of used attraction”, “moving speed within the theme park”. , The number of users, and the height, and the user sets the desired reservation conditions by entering numerical values corresponding to these items, or by entering a check mark in the check box. Click the Send button to send the desired reservation conditions entered.
  • the user may add a “summer” attraction and an “irrespective of season” attraction from “9:30 to 16:30” on “May 3, 2001”.
  • schedules are specified based on the rule that “a plurality of schedules are specified by using each attraction in the theme park clockwise or counterclockwise in order from the first attraction used”. Build and output the schedule candidates based on the rule that the specified schedule candidates will be used starting from the attraction near the entrance gate and ending in the attraction near the entrance gate in the order of the schedule.
  • the schedule construction unit 5 extracts “use date” and “use time” from the received use information (step S5a). In this example, “May 3” and “9:30 to 16:30” are extracted.
  • the user selects an attraction number corresponding to the “use attraction type” selected by the user from the received desired use information.
  • the number of combinations of acquisition numbers obtained is not limited to one, and a predetermined number or all of the combinations that satisfy the “use attraction type” and “use number” selected by the user may be obtained. . It is assumed that the attraction record corresponding to the attraction number obtained in this way has no use prohibition condition for the attraction, but the “height” of the user attribute information is Use These attractions are excluded from use if they are within the height indicated in the prohibited conditions.
  • the schedule construction unit 5 extracts an attraction number corresponding to an attraction to be used first by the user from the acquired attraction numbers (step S5c). Then, the earliest start time after the use start time set in step S5a is selected from the attraction record of the attraction number extracted in step S5c (step S5d). Further, based on the attraction number, the number of reserved persons at the selected start time of the reservation database DB 2 is compared with the number of persons accommodated in the attraction record (step S5e), and if the number of reserved persons has not reached the number of accommodated persons. If it is (step S5e; Y), the attraction corresponding to the selected attraction number is determined as the first attraction (step S5f).
  • step S5e If the number of reserved people has reached the capacity (step S5e; N), the process returns to step S5c and the first interaction number is set again.
  • the user's attraction start time is after 9:30, so for Attraction A, the attraction number 01 is used. "10:00" is selected from the start time of the attraction record.
  • the number of reservations (15 people, see Fig. 6) at this time is smaller than the capacity (100 people, see Fig. 5), so "Attraction AJ and" Start time 10:00 " And the usage time.
  • the attraction to be used by the user after the first attraction determined as described above is determined.
  • the use end time of the attraction is calculated using the required time and the required time coefficient at the first attraction number (step S5g).
  • the standard time for Attraction A is 20 minutes, and the user wants to move at a “slow” speed, so Attraction A
  • the required time coefficient is “1.2”. Therefore, the usage time of this user's attraction A is
  • the attraction of the attraction next to the first attraction is selected from the desired attractions selected by the user along the direction of travel.
  • the schedule number is set by the schedule construction unit 5 (step S5h :).
  • the schedule construction unit 5 acquires the walking speed coefficient and the break time coefficient of the user from the DB 3 and calculates the arrival time at the set attraction (step S5i).
  • attraction D is selected as the next attraction after attraction A
  • the standard travel time from attraction A to attraction D is 20 minutes
  • the walking speed coefficient is 1.3. Since the rest time coefficient is 10 minutes per attraction, the time required from exiting attraction A to arriving at attraction D is
  • step S5j the earliest start time after the calculated arrival time is selected from the interaction record of the attraction number corresponding to the arrived attraction.
  • step S5e the number of reserved persons and the number of persons at the start time are compared.
  • step S51 the next attraction is determined (step S51).
  • step S5n By repeating such a procedure, all the attractions for which the schedule is to be constructed, that is, the use times up to the last attraction, are determined so as to be within the end time of the user (step S5m :), and Identify one schedule (step S5n).
  • step S5o the schedule builder 5 specifies a plurality of schedule candidates. Then, based on the above rules, use is started from the attraction near the entrance transfer, and is rearranged in order from the schedule to end use at the attraction near the entrance transfer (step S5p). To determine the output order (Step S 5 q) 0
  • the center computer S transmits the schedule candidates whose output order is determined in this way to the terminal P (FIG. 9; step S6).
  • terminal P displays a reservation registration screen W2 as shown in FIG.
  • the five schedules (I to V) are displayed as "recommended attraction use results" indicating the name of the attraction corresponding to the attraction number and the use time zone. I have.
  • a simple map indicating the arrangement of each attraction in the theme park is displayed, and the user refers to these displays to select one of the plurality of schedule candidates. You will have to choose a schedule.
  • the center computer S Upon receiving the reservation information (FIG. 9; step S7), the center computer S transmits a large screen use registration screen asking whether or not the large screen X is used (step S8). Terminal P receiving this sends a large image as shown in Figure 13
  • the screen use registration screen W3 is displayed.
  • a map similar to the reservation registration screen W2 is displayed, and the schedule determined in step S5 corresponding to the display of the action in this map is displayed.
  • the usage time zone of each attraction based on is displayed. While referring to this map, the user clicks “use” or “do not use” the large screen on the large screen use registration screen W3.
  • the center computer S receives the information of "use” (step S9; Y), and accepts the use mode of the large screen X set by the user as output information (step S10). ) And record (step S11), and when the user actually arrives at the theme park, the desired message is output on the large screen X at the time desired by the user.
  • step S11 When the output information is recorded (step S11) or when the information indicating that the large screen X is not used is received (step S9; N), the center computer S sets the determined schedule. Based on the above, the contents of the reservation status information in the reservation database DB relating to each attraction are updated (step S12), and the recorded contents of the user database DB4 are also updated (step S13).
  • the determined reservation information ⁇ information for using the large screen X is transmitted from the terminal P to the input assisting device Pa and recorded on the IC card Pb.
  • FIGS. 1 the operation of the entrance gate EG and the center computer S when the user holding the IC card Pb on which the reservation information and the like are recorded actually visits the theme park is shown in FIGS. This will be described with reference to the flowcharts shown in FIG.
  • the entrance gate EG When the IC card Pb is inserted into the input port of the entrance gate EG, as shown in FIG. 14, the entrance gate EG The user reads the user ID and reservation information recorded on the IC card Pb and accepts entry (step S101). The received information is transmitted to the center computer S (step S102). In this step, for example, when a timer is provided in the entrance gate EG, the information on the time when the user has passed the entrance gate EG, that is, the time when the entrance gate EG has read the information of the IC card Pb Can also be sent together.
  • step S201 when the center computer S receives the user ID, the reservation information, the information on the time when the user passed the entrance gate EG (step S201), the center computer S receives the user ID.
  • the recorded contents of the user database DB 4 are searched based on the information, and the recorded reservation information is compared with the received reservation information (step S202). If the two pieces of reservation information match (step S202; Y), the reservation of each attraction is determined according to the reservation information (step S203). If the reservation information does not match (step S202; N), a part or all of the reservation information is canceled (step S204).
  • canceling a part of the reservation information for example, judging from the time when the user passed the entransgate EG, the entry time to the theme park is after the start time of the reserved attraction Only the reservation of the attraction corresponding to is canceled.
  • the user when a user wants to use a plurality of attractions in a theme park as a customer, the user receives information from the user regarding information desired by the user, information on the walking speed of the user, etc., and also manages the information in advance. Based on various types of information such as information on the characteristics of each attraction and information on the reservation status, the most appropriate schedule for using the attraction desired by the user is presented to the user as a candidate to make a reservation. be able to. Thus, for a user, if they go to the relevant attraction on time, they will be able to take the attraction as scheduled without having to join the queue of other customers who are trying to use the attraction without reservation.
  • the user ID and reservation information are recorded on the IC card, collated with the one stored in the center computer S when entering from the entrance gate EG, and the reservation is confirmed if they match. Therefore, it is not only easy for the theme park operator to grasp the usage of the theme park for the user, but also to adjust the entrance of unreserved customers according to the reservation situation. It can also improve the convenience of facility operation.
  • the user specifies the attraction such as “summer attraction”, “winter attraction”, “attraction not related to the season”, etc. You can also specify the attraction name directly.
  • the break time is set on the center computer S side.
  • the present invention is not limited to this, and the break time can be specified by the user.
  • the schedule is constructed by incorporating the specified break time.
  • the attractions for which the schedule is to be constructed may include restaurants and parades.
  • the request to use the restaurant is set as use request information on the reservation screen W1 and transmitted to the center computer S as shown in FIG. .
  • the walking speed of the user in the theme park Earth, Middle, and Slow were set, but in the afternoon the same designated speed was used in the afternoon, considering that walking in the afternoon due to fatigue builds up slower than in the morning. Can be calculated using a larger coefficient than the one used in the morning. As a result, a schedule construction that reflects the user's fatigue level is realized.
  • the center computer S After the information transmitted from the entrance gate EG is processed appropriately by the center computer S, it is transmitted to the reception device of each attraction, so that the reservation for the user at each attraction can be made. It can be determined. As a result, the theme park can not only grasp the actual usage status of the attraction by the user, but also provide the user with the ID information to the attraction accepting device that corresponds to the reservation time. Attraction can be used smoothly if they are read.
  • the information receiving unit 11 receives the information at the time of passing through the entrance gate. Based on the user ID sent by the user and the information such as the bank account recorded in the user database DB 4, the theme park usage fee may be automatically deducted from the account. it can. As a result, it is possible to save the user and the theme park's trouble of paying the fee.
  • the schedule construction 'output procedure is not limited to the above. Duplicate When building and outputting a number of schedule candidates, for example, an attraction that rules information on time zones such as "It is crowded from morning to daytime but relatively vacant after evening" By managing the congestion degree rule and using the attraction congestion degree rule and the reservation status information managed by the reservation status information management unit, the user can select the most popular attraction among the attractions that the user wishes to use. It is also possible to sort and output the traction use starting from the schedule candidate in the evening.
  • the "congestion degree rule” is, for example, a "hourly congestion degree table” shown in Fig. 16 (a) and a "reserved number evaluation table” shown in Fig.
  • the “Hourly congestion degree table” is based on information obtained by theme park operators, etc. in the past and past experience, and the number of users during a given time of day is relatively large. It is either “congested” or “vacant” with relatively few users. For example, in Fig. 16 (a), for the time zone "10:00 to 17:00", “0" which is a flag indicating "congestion” is recorded in association with "17:00 to 20:00". For the time zone of, a flag “1” corresponding to “vacant” is recorded.
  • the “reservation number evaluation table” stores information preliminarily evaluating whether the number of reservations is large or small for each predetermined number of reservations. For example, in FIG.
  • the flag corresponding to the small number is set in correspondence with the number of reserved persons “0 to 100”, “101 to 999”, and “100 or more”. "0”, a null value corresponding to the "medium” level, and a flag "1" corresponding to the large number.
  • the reservation status information managed by the reservation status information management unit is 50 for the attraction number 1 and 50 for the attraction number 2.
  • the number of users is 200
  • the number of attraction number 3 is 200
  • the number of attraction number 8 is 1,500.
  • the center computer S operates as follows when receiving from the terminal P a notification that it wishes to use the attraction corresponding to" Make. That is, information indicating that the number of reservations for the attraction number 1 is 50 is extracted from the reservation status information, and based on the extracted information, the corresponding “small” number is determined from the reservation number evaluation table. Flag "0" is extracted.
  • the flag “1” corresponding to “many V,” is extracted from the reservation number evaluation table, and furthermore, After extracting the corresponding time zone information from 17 o'clock to 22 o'clock, the basic data for schedule construction shows the time zone from 17 o'clock to 22 o'clock as shown in Fig. 18. Added.
  • the reservation number evaluation table shows a null value of “medium”, either 0 or 1 is extracted from the hourly congestion degree table. As shown in the table below, the basic data for schedule construction is added to either the time zone "10: 00-17: 00 :! or "17: 00-22: 00".
  • the user makes a wheelchair reservation through terminal P. It can also be done.
  • the number of wheelchairs desired to be used is specified as shown in Fig. 19 (designated as one in Fig. 19), and transmitted to the center computer S simultaneously with transmission of the desired use information.
  • the center computer S further includes a wheelchair usable number storage unit 201 in addition to the above configuration, as shown in FIG.
  • the wheelchair available number storage unit 201 stores and manages information on the number of wheelchairs that can be rented at the entire theme park at present, reflecting the reservation status from each user.
  • the schedule construction unit determines that the number desired by the user is available for lending based on the information on the number of rentals stored in the wheelchair available number storage unit 201, the schedule is reserved and included in the reservation information of the user. Stored on user data base.
  • the user can make a reservation for a wheelchair through the terminal P.
  • the reservation screen W1 specify the time zone where you want to use the helper as shown in Fig. 21 (in Fig. 21, specify 9: 30 to 16: 00) and send the desired use information.
  • the data is transmitted to the center computer S.
  • the center computer S further includes a helper reservation status information management section 221, in addition to the above configuration, as shown in FIG. 22.
  • the helper reservation status information management section 21 has a reservation status from each user. The information on available time zones for each helper that is currently available throughout the theme park is managed.
  • the schedule builder determines from the information on the available time zone of each helper managed by the helper reservation status information manager 221 that it is possible to use the helper in the time zone desired by the user.
  • the user reserves the use and includes it in the reservation information of the user and stores it in the user database.
  • the schedule may be changed in the theme park on the day of the theme park use in order to reflect the change in the reservation status that occurs between the date of the theme park reservation and the day of the use day. it can. More specifically, a reservation can be made again in the same procedure as that performed at terminal P from a terminal connected to center computer S via the network, similarly to terminal P.
  • the information indicating the attraction use prohibition condition is in the range of height.
  • the information is not limited to this, and may be in the range of age, for example.
  • the reservation schedule was only stored in the IC card owned by the user who performed the reservation procedure (user who registered as a member).
  • the stored schedule and the user's ID number can be distributed to one or more other persons.
  • the attraction can be used together with the user who made the reservation and this user. Even if the users who are supposed to do this are to be used separately, each user is authenticated by the center, so that it is possible to use the attraction even if it is not the user who performed the reservation procedure.
  • the center s provides a number of points to which reservation information can be distributed as a point for each user. This point is to be stored on the IC card together with the reservation information consisting of the ID number and the corresponding schedule.
  • the number of distributions may be either a number desired by the user or a number determined by the center, but may be a number corresponding to the number of users.
  • the user is asked to input the number of distributions and the number of distributions, and each terminal From this, the reservation information corresponding to the user ID is distributed to the desired number of distributions and predetermined users by using the distribution processing program incorporated in advance. After the distribution, the points are subtracted by the number of distributions, and the points are updated. The user can distribute the points only after this subtraction.
  • this copy information is transmitted to each mobile terminal indicated to the transmission destination of each distribution target, or the IC information possessed by the distribution target prepared in advance
  • the reservation information is distributed to one or more users by storing the information in one place.
  • the program for realizing the schedule construction operation may be stored in a storage medium, and the program may be installed on a schedule construction device equipped with a CPU when the schedule is constructed. .
  • the present invention can provide a user with a use schedule in a theme park having a plurality of attractions.

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Abstract

Un visiteur peut utiliser sans problème une pluralité d'attractions sans avoir à attendre trop longtemps. En fonction des informations d'attribut d'utilisateur (vitesse de marche, hauteur) acceptées par un bloc d'acceptation d'informations d'attribut d'utilisateur (3), et des informations concernant le souhait de l'utilisateur (type d'attraction voulu, heure et date d'utilisation voulues) acceptée par un bloc d'acceptation d'informations concernant le souhait de l'utilisateur (4), un bloc de programmation (5) prépare un candidat de programmation indiquant un itinéraire et un horaire appropriés à l'utilisation d'une pluralité d'attractions voulues par un utilisateur, par le biais du référençage d'une base de données d'attractions (DB1), d'une base de données de réservations (DB2), et d'une base de données d'attribut d'utilisateur (DB3).
PCT/JP2002/005046 2001-05-24 2002-05-24 Appareil de programmation d'utilisation d'attractions, appareil d'entree d'informations de reservation, et systeme d'utilisation de ces appareils WO2002095643A1 (fr)

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FR2909203A1 (fr) * 2006-11-23 2008-05-30 Serlive Soc Par Actions Simpli Procede et dispositif pour la synchronisation de bases de donnees heterogenes
US8606605B2 (en) 2006-09-28 2013-12-10 Lo-Q, Plc Reservation management system and method
CN111260807A (zh) * 2020-01-17 2020-06-09 长沙理工大学 一种智能etc系统及其使用方法
CN113837416A (zh) * 2021-11-23 2021-12-24 环球数科集团有限公司 跨时段融合以保持最大入园率的分时预约方法和系统
CN114724298A (zh) * 2022-04-02 2022-07-08 福建智康云医疗科技有限公司 一种基于人工智能的医院排队叫号方法、系统以及存储介质

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JPH0619940A (ja) * 1992-06-29 1994-01-28 Mirai Gijutsu Kenkyusho:Kk カードによる予約システム
JPH08315188A (ja) * 1995-05-22 1996-11-29 Hitachi Ltd 携帯記憶装置を用いた施設の管理方法
JPH1125178A (ja) * 1997-07-04 1999-01-29 N T T Data:Kk 待ち状況通知システム及び方法
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Publication number Priority date Publication date Assignee Title
US8606605B2 (en) 2006-09-28 2013-12-10 Lo-Q, Plc Reservation management system and method
US10198699B2 (en) 2006-09-28 2019-02-05 Lo-Q, Plc Reservation management system and method
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CN111260807A (zh) * 2020-01-17 2020-06-09 长沙理工大学 一种智能etc系统及其使用方法
CN111260807B (zh) * 2020-01-17 2020-12-25 长沙理工大学 一种智能etc系统及其使用方法
CN113837416A (zh) * 2021-11-23 2021-12-24 环球数科集团有限公司 跨时段融合以保持最大入园率的分时预约方法和系统
CN114724298A (zh) * 2022-04-02 2022-07-08 福建智康云医疗科技有限公司 一种基于人工智能的医院排队叫号方法、系统以及存储介质
CN114724298B (zh) * 2022-04-02 2023-12-12 福建智康云医疗科技有限公司 一种基于人工智能的医院排队叫号方法、系统以及存储介质

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