WO2002041739A2 - Procede de commerce au detail, entreprise de commerce, point de commande, point de livraison et de vente et service caisse - Google Patents

Procede de commerce au detail, entreprise de commerce, point de commande, point de livraison et de vente et service caisse Download PDF

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Publication number
WO2002041739A2
WO2002041739A2 PCT/RU2001/000232 RU0100232W WO0241739A2 WO 2002041739 A2 WO2002041739 A2 WO 2002041739A2 RU 0100232 W RU0100232 W RU 0100232W WO 0241739 A2 WO0241739 A2 WO 0241739A2
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WO
WIPO (PCT)
Prior art keywords
point
ordering
order
goods
delivery
Prior art date
Application number
PCT/RU2001/000232
Other languages
English (en)
Other versions
WO2002041739A8 (fr
Inventor
Andrei Vladimirovich Rogachev
Original Assignee
Andrei Vladimirovich Rogachev
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from RU2000129408A external-priority patent/RU2216037C2/ru
Application filed by Andrei Vladimirovich Rogachev filed Critical Andrei Vladimirovich Rogachev
Priority to AU2001269642A priority Critical patent/AU2001269642A1/en
Priority to PCT/RU2001/000232 priority patent/WO2002041739A2/fr
Publication of WO2002041739A2 publication Critical patent/WO2002041739A2/fr
Publication of WO2002041739A8 publication Critical patent/WO2002041739A8/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/12—Payment architectures specially adapted for electronic shopping systems
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus

Definitions

  • the invention relates to trading and particularly, to retail sale of food products and other small-scale retailing goods generally, sale in supermarkets, such as household chemical goods, sanitary goods, cosmetics etc.
  • the order by catalog is based, in general, on a dispatch by mail, from the buyer to the seller, of a message with information about the goods, which, naturally, causes a certain delay in the execution of the order.
  • the phone order i.e. made by a voice message
  • There are known personal facilities matched with voice communication lines and simplifying the entry of the order over the phone such as those disclosed in the patent US, A, 4, 654, 482.
  • the purchase of personal facilities involves additional expenses on the part of the customer, and so far they are not accessible to the public at large.
  • the computer reads the information from the memory of the scanner and sends the list of the products selected to the shop warehouse, where the ordered goods, either automatically or manually, are made up into sets, packaged and transferred to the sales delivery point together with the bill for the total sum to be paid by customer before receiving his set of commodities.
  • the automated shop and the method of shopping described above solve some of the problems arising in conventional self-service shops. Maintenance costs borne by the seller for the upkeep of the selling area and its equipment are partially reduced, and thefts from the shelves prevented. In such automated shops, however, the procedures of taking the order, the multiple unit packaging and the sales delivery are all combined in the same location, with the buyer present within a single shopping visit), which makes it necessary to have a warehouse within the shop with a sufficient stock of food products, which would involve rather high maintenance costs.
  • the commercial effectiveness of sales in shops, especially in large supermarkets is known to be achieved, if the shops are located in convenient places for the public to visit, i.e. in districts with a well-developed infrastructure and a convenient transportation network, e.g. near underground stations.
  • a method of retail sale of goods comprising distribution, by the seller, of information about the nomenclature of goods supplied, reception, at least in one ordering point, accessible to the shopping customers, of orders from the customers in accordance with this nomenclature, transmission of the ordering information from the ordering point to the packaging center, and the payment for it
  • the orders are taken by the seller at a point remote from the packaging point, the payment for the ordered goods being made on taking the order at the ordering point.
  • the spatial separation of ordering and packaging points enables the seller to make an economical use of large areas in expensive districts, while providing the taking and delivery of orders to said districts which are convenient for shopping.
  • Time separation of the ordering and delivery operations allows the seller to supply goods directly from the manufacturer to the order packaging center in quantities specified in the order, rather than hold a substantial stock of goods in the shop warehouse. This also cuts the seller's expenses.
  • the multicomponent order packaging center may incorporate a warehouse, although a warehouse-free embodiment of the invention is also possible, wherein the goods are supplied directly from the manufacturer.
  • the aim is also attained by providing that in a trading enterprise comprising an order-packaging center, data carriers with a list of the seller's goods, at least one ordering point, equipped with a means for transmission of order information to the order-packaging center, according to the proposed invention, the order packaging center is separated from the ordering point and is remote therefrom.
  • the trading enterprise comprises a plurality of ordering points remote from one another and a plurality of points for delivery of goods packaged as specified by the orders.
  • the proposed trading enterprise provides a broad sales network that may be convenient for serving a large number of customers with minimum expenses, both for the seller and for the buyer.
  • Each section is provided with a signaling device to notify the operator of the client's wish to make an order, and the operator's seat is made rotatable about its axis, in one direction.
  • the containers have compartments and an open lateral side to provide access to the compartments.
  • Fig. 1 is a layout of the trading enterprise;
  • Fig. 2 is an automated operator's seat ;
  • Fig. 3 is an ordering point
  • Fig.4 is a sales delivery point
  • Fig. 5 is a brochure with nomenclature of goods.
  • Fig. 6 is a cash department.
  • the trading enterprise represented in Fig. 1 is intended, preferably, for a large populated area, such as the city. What is meant, from now on, by the term "trading enterprise” is a company engaged in retailing of goods such as foodstuffs and other goods generally available on the shelves of supermarkets.
  • the trading enterprise will be also referred to hereinafter as "seller”.
  • the trading enterprise comprises a packaging center 1 , a plurality of ordering points 2, a plurality of sales delivery points 3 for delivery of goods packaged in accordance with the order.
  • a packaging center 1 In a big city, more than one packaging centers are also possible.
  • the ordering points 2 and the sales delivery points 3 are separated from the packaging center 1 and located remotely therefrom, e.g. in different districts of the city.
  • the ordering points 2 and the sales delivery points are separated from the packaging center 1 and located remotely therefrom, e.g. in different districts of the city.
  • the 3 for taking orders and delivery of goods, respectively, may coincide, the points 2 and 3 being located remotely from one another, e.g. in different districts of the city, region etc.
  • the ordering points 2 may be designed as standard lightweight structures such as pavilions.
  • the ordering points 2 and the sales delivery points 3 may also be made mobile, i.e. in the form of specially equipped vehicles.
  • the number and location of the ordering and delivery points designed to take orders and deliver the goods in accordance with the orders taken, as well as the packaging center, depends on the size and special features of the populated areas in which the trading enterprise is situated, and also on the turnover of capital of the trading enterprise.
  • the packaging point 1 may be advantageously located in those regions where the industrial land value or the rent of space are at a minimum or else in the vicinity of wholesale supply depots.
  • the trading enterprise comprises carriers 4 (Fig. 3) of information about the nomenclature of goods.
  • the data carriers are brochures (Fig. 4) with a complete list of commodities supplied by the seller.
  • the brochure includes numbered lists of items classified by categories of products (such as dairy products, prepared foods of meat, non-alcoholic beverages, etc.) and arranged alphabetically. Within each category (and also in alphabetical order), the goods are listed together with the name of the manufacturer end/or the trademark. An identification code 5, such as the bar code, is indicated opposite each item of goods.
  • the data carriers may also be order forms (not shown) containing sections filled in by the seller and blank sections to be filled in by the buyer.
  • the data carriers may also contain matched brochures and order forms.
  • the sections filled in by the seller in the order forms include the numbers of items matched with the brochure, and the corresponding bar codes.
  • each line corresponding to an item of goods includes sections to be filled in by the buyer, such as "quantity of goods", "delivery point", "date of delivery” etc.
  • the buyer is offered the choice between two alternative order forms, one of them containing the total list of numbers of the items included in the brochure, the other being an abridged list covering only day-to-day goods which are in constant demand.
  • the former may be a multipage order form wherein each page covers a section of the brochure relating to a particular kind of commodity.
  • the data carriers may be also made in a different manner, for example, using punched cards, as disclose in US, A, 4,107,467.
  • the ordering point 2 is equipped with at least one automated order-processing operator's position.
  • the operator's task includes registration of the order with an identification code assigned thereto, transmission of information about the order to the packaging center 1 , receiving and recording the payment.
  • There are different known technical facilities allowing implementation of said functions, such as described in the patents: US, A, 5, 047,614 and US, A, 5, 752, 582.
  • the automated operators position includes a scanner 7 (Fig. 2) with a memory for reading out the bar code and/or other information from the order form, for example, SYMBOL LS 1000 SPARK or SYMBOL LS5700, LS9100, a personal computer (PC) 8 with a modem and a port for connection of the scanner 7.
  • the configuration of the PC employed may be as follows: processor, Celeron 600 MHz, memory RAM 64 Mbyte, monitor LC575N, modem 3ComPCI Win Modem V90 56K.
  • the automated operator's position may include an additional monitor 9 facing the customer, for displaying the list of commodities ordered, to be checked and corrected, if necessary, in addition, the automated operators position includes a payment recording means 10, such as the fiscal registrator type Spark 617F, matched with the scanner 7. Other known devices performing similar functions may be alternatively used.
  • the automated operator's position may include the electronic payment device (not shown) for receiving the payment from the credit card, apart from the use of the autoteller machines (not shown) to receive/pay out banknotes and coins, or the coin machines (not shown) to issue the change. Said devices are known to be used, for example, in automated self- service cash sections (US, A, 5,047,614 and US, A, 5,752 582). Other embodiments of the automated operator's position are also possible.
  • the orders may also be processed by the operator manually. According to the preferred embodiment shown in Fig.3, the ordering point
  • FIG. 2 comprises eight sections 11 (Fig. 3a) having each an operators side 12 and a buyer's side 13 separated by a partition 14 (Fig 2b) which screens off the operator and is provided with a window 15 for receiving the money.
  • the partitions 14 are arranged in a closed circuit to form an octagon with an operators position 16 in the center thereof, which is common to and capable of serving all the sections 11.
  • the common operator's position 16 is made rotatable about its axis. According to one embodiment, the operators position 16 can turn only in one direction, for example, clockwise.
  • Each section 11 on the buyer's side comprise the buyer's monitor 8, the nomenclature brochure 4 with bar codes, the scanner 7 with a memory for reading the bar code or other desired information.
  • each section 11 on the operator's side is generally designed similarly to the above embodiment of the automated operator's position of Fig. 2 and comprises a computer 8 (Fig. 3a) with a modem and a port for connection of the scanner 7, and the payment-recording means 10, such as the fiscal registrator, which is also matched with the scanner 7.
  • the ordering point 2 comprises a signaling device to notify the operator of the client's wish to make an order.
  • the signaling device comprises a button 17 located on the customers side 13 and electrically connected with a light indicator 18 on the operator's side 12.
  • the signaling device may also be designed in a different manner.
  • the customers side may comprise the keyboard (not shown in the drawing) to correct the order and to let the operator know that the customer is ready to complete the order.
  • a computer type PALM may be used for the operator to process the orders.
  • the computer 8 at the ordering point 2 is connected, say, by a modem, over a telephone line, to the packaging center 1 , where the items of goods are made up into a set, packed and sent to the sales delivery point 3.
  • the packaging center 1 comprises the automated warehouse (not shown) controlled by a computer receiving the ordering information.
  • the packaging center 1 may be designed in a known manner, for example, as disclosed in US, A, 5,975,434.
  • the packaging center 1 may be warehouse-free. Manual packaging of the order is an option.
  • Fig. 4 shows the mobile sales delivery point 3 comprising a lorry 19 (Figs. 4a and 4b) and containers 20.
  • the lateral overall dimensions of the containers 20 are multiples of the internal dimensions of the body of the lorry 19, so that containers can be fitted into the body of the lorry 19 in a compact way.
  • the container 20 (Fig 4b) is provided with compartments 21 for boxes (packages) with items of goods constituting the order.
  • the container 20 is provided with wheels 22 and has an open lateral side 23 for accessing the compartments 21.
  • the compartments 21 , the boxes or packages (not shown) are provided with identification codes corresponding to the identification codes of the orders.
  • the containers 20 are capable of being interconnected to form a chain. Specifically, as shown in Fig 4c. at the apical points of the open lateral side 23, from where the container 20 is loaded, there are fasteners 24 providing interconnection of the two containers 20. Any known devices such as chains, latches, etc. secured at both ends may be used
  • the containers 20 are rolled off the body of the lorry 19, and by interconnecting adjacent containers to form a chain, they are set at an angle to each other on both sides of the lorry body, around the operator's working area 25, with the sides 23 looking towards the working area 25 (Fig. 4d).
  • a passageway 26 for the delivery of goods is left around the periphery of the interconnected containers 20.
  • the sales delivery point 3 may include the refrigerating plant provided with compartments (not shown) for frozen food products.
  • the delivery point 3 may also be fitted out in a different way to allow an ordered arrangement or the packaged sets.
  • the sales delivery point may be made stationary, in addition, the delivery point may comprise the cash department 27 (Fig. 6) to make the payment for the goods received.
  • the cash department 27 may be organized in essentially the same way as the ordering point shown in Fig. 3a
  • the cash department 27 comprises cash sections 28 having each cashier's side 29 and customer's side 30 and the common cashier's seat 31 surrounded by the cash sections 28. In each section 28, the cashier's sides 29 and the customer's sides 30 are separated by the partition 32 with a window 33 for receiving the payment, which screens off the cashier.
  • the partitions 32 of the sections 28 are arranged in a closed circuit around the cashier's seat 31 which is made rotatable about its axis, preferably in one direction only.
  • Each cash section 28 is provided with a signaling device to inform the cashier about the client's readiness to make the payment.
  • the signaling device comprises a button 34 located on the customer's side 30 and electrically connected to an indicator lamp 35 located on the cashiers side 29.
  • the cash sections 28 may include the known equipment used in automated self-service cash sections (US, A,5,047,614 and US, A, 5,752,582), including a payment registration device 36 such as the cash register matched with the scanner (not shown), the cashier's and customer's monitors 37, the electronic payment device, the autoteller machine to issue the change in coin form (not shown).
  • a payment registration device 36 such as the cash register matched with the scanner (not shown), the cashier's and customer's monitors 37, the electronic payment device, the autoteller machine to issue the change in coin form (not shown).
  • the modes of operation of the trading enterprise may vary, depending on the fit-out of the enterprise, in particular, on the structure of the ordering and sales delivery points, the type of data carriers with information about the nomenclature of goods etc.
  • the trading enterprise operates as follows.
  • the seller distributes order forms and brochures among the customers, indicating the nomenclature of goods supplied by the seller.
  • the order forms and brochures are received by the points 2 (Fig. 1) and 3 for the acceptance of orders and the delivery of goods constituting the orders, respectively, in addition, special containers for the order forms may be installed at underground stations, near the gates of big factories, in densely populated micro-districts etc.
  • the customer fills in the order form, marking in an agreed way, the items of goods, their quantity, indicates the delivery point 3 where he wishes to receive the order, and the desired delivery date and time. Then the customers hand over the completed order forms to the ordering points 2 and make the payment.
  • the operator registers the order, inputs all the ordering data to the computer, including indication of the delivery point 3 and delivery time, receives the payment for the goods ordered, and gives out an order-identification means, such as a cheque, to the customer.
  • the operator transmits the ordering information, say, by phone, through a modem, to the packaging center 1, where the commodities ordered are made up into sets, packed and shipped, either manually or automatically.
  • the seller may have an automated warehouse with a certain (e.g. 24-hour) stock of commodities, or else, the orders may be made up by a direct supply of the necessary selection of goods from the manufacturers to the packaging center 1.
  • the order comprises a commodity that had not been earlier supplied by the seller
  • the seller promptly places an appropriate order with the manufacturer or has the commodity supplied from the wholesale warehouse and delivered to the packaging center 1.
  • the payment for such commodity may be made on delivery at a delivery point adapted to receive the payment, being equipped, for example, with a cash department.
  • the seller may have his own database for the commodities and their manufacturers or use existing databases, such as those available in the world-wide network, the Internet.
  • the sets of products are classified according to the location of the delivery point 3 supposed to receive the order, and the orders are shipped to the motor vehicle 19 serving the respective delivery point 3.
  • the motor vehicle 19 (Fig.4) transports the orders to a location selected for the delivery points 3, where the orders are given out on presentation of a cheque or some other identification document.
  • the order-taking and delivery are separated in time. For example, the orders taken earlier in the day, before 1 ,00, p.m., may be given out from 5.00 p.m. to 11.00. p. m. The orders taken in the afternoon may be given out on the following day.
  • the orders may be delivered at any later time specified by the customer, for instance, on a particular day.
  • Home delivery of the goods is also provided.
  • the ordering and delivery procedure may be carried out from an integrated order-and-delivery point.
  • the buyer may also make an order from an ordering point situated in one district of a settlement and receive the goods at a delivery point in another district.
  • the most efficient procedure of taking the orders is followed at the automated ordering point 2 represented in Fig. 3.
  • a customer at the ordering point 2 draws up a list of commodities he/she wishes to order by using the scanner 7 to read out the bar codes 5 (Fig. 5) of items from the brochure 4, which codes are stored in the memory of the scanner.
  • the ordering information is transferred from the scanner 7 to the computer 8.
  • the list of items is then displayed on the customer's monitor 9 and the operator's computer monitor 8, with the total sum indicated.
  • the buyer who wishes to make a payment pushes the signaling button 17, notifying the operator of his/her readiness to pay.
  • the operator turning clockwise on his/her seat 16, successively serves the sections with their light indicators 18 lit up.
  • the automatic coin machines (not shown) are used.
  • the payment may be made without the aid of the operator, through an electronic payment device, e.g. by credit cards.
  • Fig.2 The ordering procedure followed at the point shown in Fig.2 differs from that described above in that most of the operations (scanning the list, transfer of data from the scanner to the computer) are performed by the operator from his/her position.
  • the containers 20 are filled with commodities constituting the orders and loaded into the body of a lorry 19 which carries the load to a specific location.
  • the operator for example, the driver, rolls the containers 20 down and, connecting adjacent containers together to form a chain, places them on both sides of the lorry body, around the operator's working area 25, with the sides 23, through which the packaged goods are extracted facing the center of the area 25 (Fig..4d), leaving a passageway 26 for delivery of the sales.
  • the lorry 19 remains in this position during the regular working hours of the sales delivery point 3.
  • the lorry 19 leaves and stays away for the entire wording period of the point 3.
  • the containers 20 are fastened together throughout the periphery of the working area (except the passageway 26).
  • the delivery point 3 may be located indoors.
  • the aforementioned sales delivery point may also serve as a mobile trading enterprise and as a means for delivery of goods to a stationary trading enterprise.
  • the containers loaded with goods at the packaging center serve as racks of the trading enterprise during the working hours.
  • the ordering point may also be a mobile, vehicle-mounted, structure.

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)

Abstract

L'invention concerne un procédé de commerce au détail, une entreprise de commerce, un point de commande, un point de livraison et de vente et un service caisse. Un procédé de commerce de biens au détail comprend la distribution, par le vendeur, des informations sur la nomenclature des biens livrés, l'enregistrement des ordres des acheteurs selon cette nomenclature de biens dans au moins un point de commande (2) accessible aux acheteurs, la transmission des informations sur les commandes depuis le point de commande (2) jusqu'au centre d'emballage (1), dans lequel les commandes sont préparées, la réception du paiement pour la commande et la livraison des biens aux acheteurs. Dans le cas de l'invention, les commandes sont enregistrées par le vendeur dans un lieu éloigné de l'endroit de l'emballage. Le procédé est mis en oeuvre dans une entreprise de commerce dans laquelle le centre d'emballage des commandes est séparé et éloigné du point d'enregistrement des commandes. Le point de commande comprend une section de commandes (11), qui comprend un côté opérateurs (12) et un côté clients (13) séparés par une paroi (14) ainsi qu'un siège opérateur (16) commun à toutes les sections, la paroi entourant le siège de l'opérateur. Le service caisse peut être organisé de manière semblable. Le point de livraison et de vente (3) comprend un véhicule à moteur (19), avec une carrosserie et des récipients montés sur roues (20). Les dimensions latérales des récipients sont le multiple des dimensions internes de la carrosserie, et au moins une partie des récipients est conçue pour les relier les uns aux autres.
PCT/RU2001/000232 2000-11-21 2001-06-05 Procede de commerce au detail, entreprise de commerce, point de commande, point de livraison et de vente et service caisse WO2002041739A2 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2001269642A AU2001269642A1 (en) 2000-11-21 2001-06-05 Method of retail sale, trading enterprise, ordering point, sales delivery point and cash department
PCT/RU2001/000232 WO2002041739A2 (fr) 2000-11-21 2001-06-05 Procede de commerce au detail, entreprise de commerce, point de commande, point de livraison et de vente et service caisse

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
RU2000129408 2000-11-21
RU2000129408A RU2216037C2 (ru) 2000-11-21 2000-11-21 Способ розничной продажи товаров и кассовый узел
PCT/RU2001/000232 WO2002041739A2 (fr) 2000-11-21 2001-06-05 Procede de commerce au detail, entreprise de commerce, point de commande, point de livraison et de vente et service caisse

Publications (2)

Publication Number Publication Date
WO2002041739A2 true WO2002041739A2 (fr) 2002-05-30
WO2002041739A8 WO2002041739A8 (fr) 2003-07-17

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PCT/RU2001/000232 WO2002041739A2 (fr) 2000-11-21 2001-06-05 Procede de commerce au detail, entreprise de commerce, point de commande, point de livraison et de vente et service caisse

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4107467A (en) 1977-06-09 1978-08-15 American Hospital Supply Corporation Electronic order placement system using signals over telephone line
US4654482A (en) 1984-10-15 1987-03-31 Deangelis Lawrence J Home merchandise ordering telecommunications terminal
US5047614A (en) 1989-01-23 1991-09-10 Bianco James S Method and apparatus for computer-aided shopping
US5752582A (en) 1996-02-09 1998-05-19 Stores Automated Systems, Inc Self-service checkout system
US5975434A (en) 1998-04-13 1999-11-02 Douglas; John H Showerhead system with turbulence inducing and water purification means
US6105866A (en) 1997-12-15 2000-08-22 Ncr Corporation Method and apparatus for reducing shrinkage during operation of a self-service checkout terminal

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4107467A (en) 1977-06-09 1978-08-15 American Hospital Supply Corporation Electronic order placement system using signals over telephone line
US4654482A (en) 1984-10-15 1987-03-31 Deangelis Lawrence J Home merchandise ordering telecommunications terminal
US5047614A (en) 1989-01-23 1991-09-10 Bianco James S Method and apparatus for computer-aided shopping
US5752582A (en) 1996-02-09 1998-05-19 Stores Automated Systems, Inc Self-service checkout system
US6105866A (en) 1997-12-15 2000-08-22 Ncr Corporation Method and apparatus for reducing shrinkage during operation of a self-service checkout terminal
US5975434A (en) 1998-04-13 1999-11-02 Douglas; John H Showerhead system with turbulence inducing and water purification means

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