US10289474B2 - Fixing system, server, terminal device, fixing method, and recording medium - Google Patents

Fixing system, server, terminal device, fixing method, and recording medium Download PDF

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US10289474B2
US10289474B2 US15/785,609 US201715785609A US10289474B2 US 10289474 B2 US10289474 B2 US 10289474B2 US 201715785609 A US201715785609 A US 201715785609A US 10289474 B2 US10289474 B2 US 10289474B2
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information
target device
fixing
trouble
restoration
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US20180107533A1 (en
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Susumu Itou
Hitoshi HIROTA
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Fanuc Corp
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Fanuc Corp
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0635—Risk analysis of enterprise or organisation activities
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/079—Root cause analysis, i.e. error or fault diagnosis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0736—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in functional embedded systems, i.e. in a data processing system designed as a combination of hardware and software dedicated to performing a certain function
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0751—Error or fault detection not based on redundancy
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0766—Error or fault reporting or storing
    • G06F11/0775—Content or structure details of the error report, e.g. specific table structure, specific error fields
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0793—Remedial or corrective actions
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B31/00—Predictive alarm systems characterised by extrapolation or other computation using updated historic data
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01R—MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
    • G01R13/00—Arrangements for displaying electric variables or waveforms
    • G01R13/02—Arrangements for displaying electric variables or waveforms for displaying measured electric variables in digital form
    • G01R13/0218—Circuits therefor
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01R—MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
    • G01R23/00—Arrangements for measuring frequencies; Arrangements for analysing frequency spectra
    • G01R23/16—Spectrum analysis; Fourier analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Quality & Reliability (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Health & Medical Sciences (AREA)
  • Biomedical Technology (AREA)
  • Operations Research (AREA)
  • Tourism & Hospitality (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Emergency Management (AREA)
  • Game Theory and Decision Science (AREA)
  • Computing Systems (AREA)
  • Educational Administration (AREA)
  • Development Economics (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Computer And Data Communications (AREA)
US15/785,609 2016-10-19 2017-10-17 Fixing system, server, terminal device, fixing method, and recording medium Active US10289474B2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2016205257A JP6378282B2 (ja) 2016-10-19 2016-10-19 修理システム、サーバ、端末装置、修理方法及びプログラム
JP2016-205257 2016-10-19

Publications (2)

Publication Number Publication Date
US20180107533A1 US20180107533A1 (en) 2018-04-19
US10289474B2 true US10289474B2 (en) 2019-05-14

Family

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US15/785,609 Active US10289474B2 (en) 2016-10-19 2017-10-17 Fixing system, server, terminal device, fixing method, and recording medium

Country Status (4)

Country Link
US (1) US10289474B2 (de)
JP (1) JP6378282B2 (de)
CN (1) CN107977767A (de)
DE (1) DE102017009553B4 (de)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP6816077B2 (ja) * 2018-09-14 2021-01-20 ファナック株式会社 誘導情報提示装置、誘導情報提示サーバ、誘導情報提示システム、誘導情報提示方法及びプログラム
US11532220B2 (en) 2018-11-27 2022-12-20 Tektronix, Inc. System for test and measurement instrumentation data collection and exchange
JP2023527362A (ja) * 2020-05-27 2023-06-28 テクトロニクス・インコーポレイテッド 試験測定計器データ収集及び交換システム

Citations (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH07234987A (ja) 1994-02-22 1995-09-05 Mitsubishi Electric Corp 数値制御装置及びその故障診断システム
US6742141B1 (en) * 1999-05-10 2004-05-25 Handsfree Networks, Inc. System for automated problem detection, diagnosis, and resolution in a software driven system
US6882950B1 (en) * 2003-01-17 2005-04-19 Unisys Corporation Building and testing complex computer products with contract manufacturers without supplying proprietary information
JP2009116483A (ja) 2007-11-05 2009-05-28 Hitachi Ltd 情報機器および、その保守情報支援システム
US20090164853A1 (en) * 2006-12-22 2009-06-25 Parag Gokhale Systems and methods for remote monitoring in a computer network
CN101625570A (zh) 2009-08-12 2010-01-13 北京协进科技发展有限公司 故障诊断服务器、车辆故障检测与诊断方法、装置及系统
US20120089860A1 (en) * 2010-10-11 2012-04-12 At&T Intellectual Property I, L.P. Methods, systems, and computer program products for analyzing an occurrence of an error in a computer program by restricting access to data identified as being sensitive information
JP2013030983A (ja) 2011-07-28 2013-02-07 Konica Minolta Business Technologies Inc 画像処理システム、画像処理装置、表示方法、および表示プログラム
JP2014050951A (ja) 2012-09-07 2014-03-20 Fanuc Robotics America Inc ロボット関連情報を監視／分析してスマートデバイス上に表示するシステム
US20140173350A1 (en) * 2012-12-19 2014-06-19 Xilinx, Inc. On-the-fly technical support
JP2014163931A (ja) 2014-02-19 2014-09-08 Peritec:Kk 計測制御装置
US20150095709A1 (en) * 2013-09-27 2015-04-02 International Business Machines Corporation Pattern oriented data collection and analysis
US20160132372A1 (en) * 2014-11-06 2016-05-12 International Business Machines Corporation Cognitive Analysis for Healing an IT System
JP2016100026A (ja) 2014-11-26 2016-05-30 ファナック アメリカ コーポレイション ロボットの状態を診断するためのシステム
US20170308422A1 (en) * 2016-04-26 2017-10-26 Juniper Networks, Inc. Method, system, and apparatus for debugging networking malfunctions within network nodes

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003140737A (ja) * 2001-10-30 2003-05-16 Fujitsu Ten Ltd サポートシステム
DE102010020149A1 (de) 2010-05-11 2011-11-17 Frank Hoffmann System zur automatischen Überprüfung von schadhaften Bauteilen an Maschinen und Anlagen
WO2015037603A1 (ja) * 2013-09-11 2015-03-19 Ｎｅｃフィールディング株式会社 遠隔監視システム、遠隔監視方法、及びプログラム
CN105610609A (zh) * 2015-12-17 2016-05-25 美的集团股份有限公司 家用电器故障的处理方法、系统、家用电器和云服务器

Patent Citations (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH07234987A (ja) 1994-02-22 1995-09-05 Mitsubishi Electric Corp 数値制御装置及びその故障診断システム
US6742141B1 (en) * 1999-05-10 2004-05-25 Handsfree Networks, Inc. System for automated problem detection, diagnosis, and resolution in a software driven system
US6882950B1 (en) * 2003-01-17 2005-04-19 Unisys Corporation Building and testing complex computer products with contract manufacturers without supplying proprietary information
US20090164853A1 (en) * 2006-12-22 2009-06-25 Parag Gokhale Systems and methods for remote monitoring in a computer network
JP2009116483A (ja) 2007-11-05 2009-05-28 Hitachi Ltd 情報機器および、その保守情報支援システム
CN101625570A (zh) 2009-08-12 2010-01-13 北京协进科技发展有限公司 故障诊断服务器、车辆故障检测与诊断方法、装置及系统
US20120089860A1 (en) * 2010-10-11 2012-04-12 At&T Intellectual Property I, L.P. Methods, systems, and computer program products for analyzing an occurrence of an error in a computer program by restricting access to data identified as being sensitive information
JP2013030983A (ja) 2011-07-28 2013-02-07 Konica Minolta Business Technologies Inc 画像処理システム、画像処理装置、表示方法、および表示プログラム
JP2014050951A (ja) 2012-09-07 2014-03-20 Fanuc Robotics America Inc ロボット関連情報を監視／分析してスマートデバイス上に表示するシステム
US20140173350A1 (en) * 2012-12-19 2014-06-19 Xilinx, Inc. On-the-fly technical support
US20150095709A1 (en) * 2013-09-27 2015-04-02 International Business Machines Corporation Pattern oriented data collection and analysis
JP2014163931A (ja) 2014-02-19 2014-09-08 Peritec:Kk 計測制御装置
US20160132372A1 (en) * 2014-11-06 2016-05-12 International Business Machines Corporation Cognitive Analysis for Healing an IT System
JP2016100026A (ja) 2014-11-26 2016-05-30 ファナック アメリカ コーポレイション ロボットの状態を診断するためのシステム
US20170308422A1 (en) * 2016-04-26 2017-10-26 Juniper Networks, Inc. Method, system, and apparatus for debugging networking malfunctions within network nodes

Also Published As

Publication number Publication date
US20180107533A1 (en) 2018-04-19
JP2018067145A (ja) 2018-04-26
CN107977767A (zh) 2018-05-01
DE102017009553A1 (de) 2018-04-19
JP6378282B2 (ja) 2018-08-22
DE102017009553B4 (de) 2022-07-14

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