TWI840024B - Package delivery system for home delivery - Google Patents

Abstract

A package delivery system for home delivery comprises a backend server, a user device and a logistics-end device. The user device scans a consignment note number on the package and then provides it to the logistics-end device for review check. If the review check is approved, the user device sends an order confirmation information to proceed delivery. If the delivery cannot be completed and the package should be returned, the user device sends a return confirmation information, and the logistics-end device scans and receives a member number and the consignment note number for a review check. If the review check is approved, the return procedure can be carried out, so that the package can be returned to the logistics office for storage.

Description

Home delivery package delivery system

The present invention relates to a home delivery parcel delivery system, which is a delivery system that allows delivery personnel to conveniently choose to accept orders, deliver goods, and return goods.

In the past, the delivery of goods was done by logistics companies with their own logistics fleets. In recent years, with the rise of Foodpanda and Uber Eats delivery platforms, a delivery model with motorcycle delivery drivers has gradually emerged. However, most of these motorcycle delivery drivers sign contracts with delivery platforms and rarely have the opportunity to work directly with logistics companies. If they can work with logistics companies, it will inevitably increase the delivery options and delivery income of these motorcycle delivery drivers.

However, in order to ensure that the goods of the logistics company can be delivered stably and accurately, there must be a good system to connect the logistics company and the deliveryman, so that the deliveryman can avoid the occurrence of wrong or duplicate pickup when receiving the order.

In addition, since this type of deliveryman does not directly belong to the logistics company's own logistics fleet, if the goods cannot be delivered on the same day, or cannot be delivered to the recipient on the same day for some reason, the goods must be returned to the logistics station. However, if there is no system to control, it is possible that someone else will return the goods to the logistics station or the recipient himself is a deliveryman, which may lead to return errors.

Therefore, this case designs a home delivery parcel delivery system, which allows the deliveryman to conveniently choose the delivery system for receiving orders and returning goods. At the same time, the staff of the logistics station can double-confirm the delivery or return of goods with the deliveryman through the system to avoid the deliveryman mistakenly picking up or returning the wrong package. Therefore, this invention should be the best solution.

The home delivery parcel delivery system of the present invention comprises a backend server device, which stores a parcel delivery data file and a member data file. The parcel delivery data file contains at least one order information, and the order information corresponds to a consignment note number. The backend server device can perform a delivery inspection query or/and a return inspection query based on the consignment note number to generate a delivery status information or/and a return status information; at least one member-side electronic device is used to The system comprises at least one delivery application connected to the backend server device, wherein the delivery application comprises: an interface unit for providing an operation interface; a member unit for logging in through a member account, and the member unit is capable of generating a member identity barcode according to the member account; a scanning unit connected to the interface unit for scanning the consignment note number on at least one package; an order unit connected to the interface unit and the scanned barcode; The invention relates to a processing unit for displaying the order information corresponding to the consignment note number on the operation interface according to the scanned consignment note number; an order receiving unit, which is connected to the interface unit and the order unit, and is used to convert one or more consignment note numbers into an authentication barcode and display the authentication barcode on the operation interface, and the order receiving unit can further send an order receiving confirmation information to the background server device to modify the order information of the consignment note number; a return unit, which is connected to the interface unit and the order unit, and is used to convert one or more consignment note numbers into an authentication barcode and display the authentication barcode on the operation interface, and the order receiving unit can further send an order receiving confirmation information to the background server device to modify the order information of the consignment note number; A return unit is connected to the interface unit, the member unit and the order unit, and is used to send a return confirmation information to the back-end server device to change the order information of the consignment number, and the return unit can display the member identity barcode on the operation interface through the member unit; a feedback unit is connected to the interface unit and the order unit, and is used to send a delivery feedback information to the back-end server device to change the order of the consignment number. information; at least one logistics end electronic device, which has at least one logistics control application connected to the background server device, wherein the logistics control application includes: an interface unit for providing an operation interface; a scanning unit, which is connected to the interface unit, for scanning at least one barcode; a dispatch processing unit, which is connected to the background server device, the interface unit and the scanning unit, for scanning the certification through the scanning unit barcode to obtain the consignment note number, and the delivery processing unit can be connected to the backend server device and perform delivery inspection and inquiry through the consignment note number to obtain a delivery status information; a delivery confirmation unit is connected to the interface unit and the delivery processing unit to display the delivery status of different consignment note numbers on the operation interface according to the delivery status information, wherein the delivery status is used to confirm whether the consignment note number allows delivery; a return processing unit , which is connected to the background server equipment, the interface unit and the scanning unit, and is used to scan the member identity barcode and the consignment note number on at least one package through the scanning unit to obtain the member account and the consignment note number, and the return processing unit can be connected to the background server equipment, and perform a return inspection query through the member account and the consignment note number to obtain a return status information; a return confirmation unit, which is connected to the interface unit and the return processing unit The unit is connected to the interface unit, and is used to display the return status of different waybill numbers on the operation interface according to the return status information, wherein the return status is used to confirm whether the waybill number allows return; and a printing unit is connected to the interface unit, the dispatch confirmation unit and the return confirmation unit, and is used to print out a confirmation sheet, which has one or more waybill numbers, and the confirmation sheet also has the dispatch status or return status corresponding to the waybill number.

More specifically, the member unit can be used to register or log in to the member account, and the member data corresponding to the member account is transmitted to the background server equipment and stored in the member data file.

More specifically, the order information stores a delivery record data, which has at least one undelivered status record, one delivered status record, one undeliverable status record, one non-returnable status record, one returned status record or one non-returnable status record, wherein the delivery record data can be linked to one of the member accounts.

More specifically, the backend server device can perform a dispatch check based on the consignment note number to confirm the dispatch status record of the order information corresponding to the consignment note number. The backend server device can determine whether the order information corresponding to the consignment note number allows dispatch based on the dispatch status record, and generate the dispatch status information based on the determination result, so that the dispatch confirmation unit can display the dispatch status of different consignment note numbers on the operation interface.

More specifically, the backend server device determines that if the member account used for delivery inspection is the same as the consignment number recorded in the delivered status or the same as the consignment number recorded in the undeliverable status, delivery is not allowed.

More specifically, the backend server device can perform a return check based on the member account and the consignment note number to confirm the dispatch status record and the return status record of the order information corresponding to the consignment note number. The backend server device can determine whether the order information corresponding to the consignment note number allows return based on the dispatch status record and the return status record, and generate the return status information based on the determination result, so that the return confirmation unit can display the return status of different consignment note numbers on the operation interface.

More specifically, the backend server device determines that the member account and the consignment note number used for return check are different from the member account or consignment note number recorded in the dispatch status record, and determines that the return is not allowed.

More specifically, the backend server device determines that the member account and the consignment note number used for the return check are the same as the consignment note number recorded in the returned status or the consignment note number recorded in the non-returnable status, and determines that the return is not allowed.

More specifically, after confirming that the delivery is allowed, the delivery confirmation unit can send a delivery permission message to the background server device to change the order information of the consignment note number, and the operation interface of the delivery application can display the updated order information.

More specifically, after confirming that the return is allowed, the return confirmation unit can send a return permission message to the background server device to change the order information of the consignment note number, and the operation interface of the delivery application can display the updated order information.

1: Backend server equipment

2: Member electronic devices

21: Processor

22: Computer-readable recording media

221: Delivery App

2211: Interface unit

22111: Operation interface

2212: Membership Unit

2213: Scanning unit

2214: Order unit

2215: Order receiving unit

2216:Return unit

2217:Reporting Unit

2218: Delivery unit

2219: Class registration unit

3: Electronic devices at the logistics end

31: Processor

32: Computer-readable recording media

321: Logistics control application

3211: Interface unit

32111: Operation interface

3212: Scanning unit

3213: Delivery processing unit

3214: Delivery confirmation unit

3215: Return processing unit

3216: Return confirmation unit

3217: Print unit

4:Confirmation form

5:Confirmation form

[Figure 1] is a schematic diagram of the system architecture of the home delivery package delivery system of the present invention.

[Figure 2A] is a schematic diagram of the structure of the electronic device at the member end of the home delivery package delivery system of the present invention.

[Figure 2B] is a schematic diagram of the architecture of the delivery application of the home delivery package delivery system of the present invention.

[Figure 3A] is a schematic diagram of the electronic device structure of the logistics end of the home delivery package delivery system of the present invention.

[Figure 3B] is a schematic diagram of the architecture of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 4A] is a schematic diagram of the login implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 4B] is a schematic diagram of the point-to-point implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 4C] is a schematic diagram of the point-to-point implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 4D] is a schematic diagram of the point-to-point implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 5A] is a schematic diagram of the point-to-point implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 5B] is a schematic diagram of the point-to-point implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 5C] is a schematic diagram of the point-to-point implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 5D] is a schematic diagram of the point-to-point implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 5E] is a schematic diagram of the point-to-point implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 5F] is a schematic diagram of the point-to-point implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 5G] is a schematic diagram of the point-to-point implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 5H] is a schematic diagram of the implementation of the order confirmation form of the home delivery package delivery system of the present invention.

[Figure 6A] is a schematic diagram of the delivery implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 6B] is a schematic diagram of the delivery implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 6C] is a schematic diagram of the delivery implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 6D] is a schematic diagram of the delivery implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 6E] is a schematic diagram of the delivery implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 7A] is a schematic diagram of the return implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 7B] is a schematic diagram of the return implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 7C] is a schematic diagram of the return implementation of the delivery application of the home delivery package delivery system of the present invention.

[Figure 8A] is a schematic diagram of the return implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 8B] is a schematic diagram of the return implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 8C] is a schematic diagram of the return implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 8D] is a schematic diagram of the return implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 8E] is a schematic diagram of the return implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 8F] is a schematic diagram of the return implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 8G] is a schematic diagram of the return implementation of the logistics control application of the home delivery package distribution system of the present invention.

[Figure 8H] is a schematic diagram of the implementation of the return confirmation form of the home delivery package delivery system of the present invention.

[Figure 8I] is a schematic diagram of the implementation of a successful return of the delivery application of the home delivery package delivery system of the present invention.

Other technical contents, features and effects of the present invention will be clearly presented in the following detailed description of the preferred embodiment with reference to the drawings.

Please refer to Figure 1, which is a schematic diagram of the system architecture of the home delivery package delivery system of the present invention. As shown in the figure, the home delivery package delivery system includes a backend server device 1, a member-side electronic device 2 and a logistics-side electronic device 3. The backend server device 1 stores a package delivery data file and a member data file. The package delivery data file contains at least one order information, and the order information corresponds to a consignment note number. The backend server device 1 can perform a dispatch inspection query or/and a return inspection query based on the consignment note number to generate a dispatch status information or/and a return status information.

The order information stores a delivery record data, which has at least one undelivered status record, one delivered status record, one undeliverable status record, one non-returnable status record, one returned status record or one unreturnable status record, wherein the delivery record data can be linked to one of the member accounts.

As shown in FIG. 2A , the member-side electronic device 2 includes at least one processor 21 and at least one computer-readable recording medium 22, wherein the computer-readable recording medium 22 contains a distribution application 221. The distribution application 221 can connect to the background server device 1 in real time or in non-real time. If the connection is not in real time, the data can be temporarily stored in the computer-readable recording medium 22. Read the recording medium 22, and perform transmission processing when connected. As shown in Figure 2B, the delivery application 221 includes an interface unit 2211, a membership unit 2212, a scanning unit 2213, an order unit 2214, an order receiving unit 2215, a return unit 2216, a reporting unit 2217, a delivery unit 2218 and a shift registration unit 2219.

The interface unit 2211 is used to provide an operation interface.

The member unit 2212 is connected to the interface unit 2211 to enable login through a member account, and the member unit 2212 can generate a member identity barcode according to the member account; and the member unit 2212 can be used to register or log in to the member account, and the member data corresponding to the member account is transmitted to the background server device 1 and stored in the member data file.

The scanning unit 2213 is connected to the interface unit 2211 and is used to scan the consignment note number on at least one package.

The order unit 2214 is connected to the interface unit 2211 and the scanning unit 2213, and is used to display the order information corresponding to the consignment note number on the operation interface according to the scanned consignment note number.

The order receiving unit 2215 is connected to the interface unit 2211 and the order unit 2214 to convert one or more shipping numbers into a verification barcode and display the verification barcode on the operation interface. The order receiving unit 2215 sends an order confirmation message to the background server device 1 to change the order information of the shipping number.

The return unit 2216 is connected to the interface unit 2211, the member unit 2212 and the order unit 2214 to send a return confirmation message to the backend server device 1 to change the order information of the consignment note number, and the return unit 2216 can also display the member identity barcode on the operation interface through the member unit 2212.

The report unit 2217 is connected to the interface unit 2211 and the order unit 2214 to send a delivery report information to the background server device 1 to modify the order information of the consignment number.

The delivery unit 2218 is connected to the interface unit 2211 and the order unit 2214 to display the delivery-related interface content on the operation interface to assist the delivery person in the delivery process.

The report unit 2219 is connected to the interface unit 2211 and the member unit 2212, and is used to display the report-related interface content on the operation interface to assist the deliveryman in the report procedure. At the same time, the information that the deliveryman has reported is sent back to the background server device 1 to indicate that the deliveryman is able to start accepting orders.

As shown in FIG. 3A , the logistics end electronic device 3 includes at least one processor 31 and at least one computer readable recording medium 32, wherein the computer readable recording medium 32 contains a logistics control application 321, and the logistics control application 321 can connect to the background server device 1 in real time or non-real time. If the connection is non-real time, the data can be first transferred to the server device 1. The data is temporarily stored in the computer-readable recording medium 32, and is then transmitted and processed when connected. As shown in FIG. 3B, the logistics control application program 321 includes an interface unit 3211, a scanning unit 3212, a dispatch processing unit 3213, a dispatch confirmation unit 3214, a return processing unit 3215, a return confirmation unit 3216, and a printing unit 3217.

The interface unit 3211 is used to provide an operation interface.

The scanning unit 3212 is connected to the interface unit 3211 to scan at least one barcode.

The delivery processing unit 3213 is connected to the background server device 1, the interface unit 3211 and the scanning unit 3212, and is used to scan the authentication barcode through the scanning unit 3212 to obtain the consignment number. The delivery processing unit 3213 can be connected to the background server device 1 and perform delivery inspection and inquiry through the consignment number to obtain a delivery status information.

The delivery confirmation unit 3214 is connected to the interface unit 3211 and the delivery processing unit 3213, and is used to display the delivery status of different consignment numbers on the interface unit 3211 according to the delivery status information, wherein the delivery status is used to confirm whether the consignment number allows delivery.

The backend server device 1 can perform a dispatch inspection query based on the consignment note number to confirm the dispatch status record of the order information corresponding to the consignment note number. The backend server device 1 can determine whether the order information corresponding to the consignment note number allows dispatch based on the dispatch status record, and generate the dispatch status information based on the determination result, so that the dispatch confirmation unit 3214 can display the dispatch status of different consignment note numbers on the interface unit 3211.

The backend server device 1 determines that the member account for the delivery inspection query is the same as the consignment number recorded in the delivered status or the same as the consignment number recorded in the non-deliverable status, and determines that the delivery is not allowed.

After confirming that the delivery is allowed, the delivery confirmation unit 3214 can send a delivery permission message to the background server device 1 to change the order information of the consignment note number, and the operation interface of the delivery application 221 can display the updated order information.

The return processing unit 3215 is connected to the background server device 1, the interface unit 3211 and the scanning unit 3212, and is used to scan the member identity barcode and the consignment note number on at least one package through the scanning unit 3212 to obtain the member account and the consignment note number. The return processing unit 3215 can be connected to the background server device 1, and perform a return inspection query through the member account and the consignment note number to obtain a return status information.

The return confirmation unit 3216 is connected to the interface unit 3211 and the return processing unit 3215, and is used to display the return status of different consignment note numbers on the interface unit 3211 according to the return status information, wherein the return status is used to confirm whether the consignment note number allows return.

The backend server device 1 can perform a return inspection query based on the member account and the consignment note number to confirm the dispatch status record and the return status record of the order information corresponding to the consignment note number. The backend server device 1 can determine whether the order information corresponding to the consignment note number allows return based on the dispatch status record and the return status record, and generate the return status information based on the determination result, so that the return confirmation unit 3216 can display the return status of different consignment note numbers on the interface unit 3211.

The backend server device 1 determines that the member account and the consignment note number for the return check are different from the member account or the consignment note number in the dispatch status record, and determines that the return is not allowed.

The backend server device 1 determines that the member account and the consignment note number for the return check are the same as the consignment note number recorded in the returned status or the consignment note number recorded in the non-returnable status, and determines that the return is not allowed.

After confirming that the return is allowed, the return confirmation unit 3216 can send a return permission message to the background server device to change the order information of the consignment note number, and the operation interface of the delivery application 221 can display the updated order information.

The printing unit 3217 is connected to the interface unit 3211, the delivery confirmation unit 3214 and the return confirmation unit 3216 to print out a confirmation slip, which has one or more consignment number, and the confirmation slip also has the delivery status or return status corresponding to the consignment number.

The member-side electronic device 2 and the logistics-side electronic device 3 are mobile phones, tablet computers, laptop computers or desktop computers.

As shown in Figure 4A, before the deliveryman starts delivering, he must first go to the business office and open the delivery application 221 to log in the member account and password, and then the login is completed. After that, he must sign up for work by operating the delivery application 221, indicating that the deliveryman can start accepting orders.

When the deliveryman starts to accept the order, he first takes the package to be accepted in the business office, and then scans the order as shown in Figure 4B. Since the deliveryman may accept a large number of packages at a time, he can scan the consignment number on multiple packages in succession as shown in Figure 4C, and then press "Generate QR code". As shown in Figure 4D, the QR code will be displayed on the operation interface 22111 for the station staff of the business office to check.

As shown in Figures 5A to 5C, the station staff can use the logistics control application 321 of the logistics end electronic device 3, and after pressing "Delivery rider" and "Rider to point" on the operation interface 32111, they can press "Scan QR code" to scan the QR code displayed on the delivery application 221 of the delivery person. As shown in Figure 5D, after scanning the QR code, the logistics control application 321 can obtain the consignment note numbers of multiple packages scanned by the delivery person, and upload the multiple consignment note numbers to the background server device 1 at the same time. The background server device 1 will perform a dispatch inspection query on the multiple consignment note numbers to confirm the dispatch status record of the order information corresponding to the multiple consignment note numbers.

The backend server device 1 can determine whether the order information corresponding to the consignment note number is allowed to be delivered based on the dispatch status record, for example, whether the order information corresponding to the consignment note number has been taken away by other delivery personnel or whether the order information corresponding to the consignment note number is marked as not allowed to be carried out (for example, some packages must be delivered by the business office's own logistics fleet). If there is no such or other prohibited situation, the judgment results of different consignment note numbers are organized into a dispatch status information and sent back to the logistics end electronic device 3.

As shown in Figures 5E and 5F, the dispatch status (assignable and assigned status) of different consignment numbers can be displayed on the interface unit 3211, and the station staff must review the content on the operation interface 32111 again and press to confirm. As shown in Figures 5G and 5H, a confirmation slip 4 is printed out. The confirmation slip 4 has one or more consignment numbers, and the confirmation slip 4 also has different dispatch statuses corresponding to the consignment numbers.

Afterwards, the delivery person can click "Accept Order" on the operation interface 22111 and sign on the confirmation form 4, and the station staff must also sign on the confirmation form 4 to indicate that both parties have confirmed that the package can be accepted and taken out for delivery.

After confirming that the delivery is allowed, the logistics control application 321 can send a delivery permission message to the background server device 1 to modify the order information of the consignment note number, and the operation interface 22111 of the delivery application 221 can display the updated order information, as shown in Figure 6A. The delivery person can click on the "Processing" block, and all received orders will be displayed in the "Processing" block. Before the delivery person starts delivering the package, he can also press "Change all "Received Orders (2)" to "Delivering". If pressed, the order information of multiple received orders can be updated to the order status of "Delivering" at the same time, or click "Details" on the operation interface 22111, as shown in Figures 6A~6B, and press "Confirm to start delivery" for a single order, and the order status will be updated to "Delivering", as shown in Figure 6C.

As shown in Figures 6A to 6E, the deliveryman can click "Details" on the operation interface 22111. As shown in Figures 6A to 6D, during the delivery process, the deliveryman uses the operation interface 22111 to operate. Finally, after arriving at the home delivery point, the deliveryman can press "Order has been delivered" to enter the screen shown in Figure 6E. After signing and pressing "Confirm delivery", the delivery process is completed.

When the delivery person cannot deliver the item for some reason, the delivery person can click "Report/Return" on the operation interface 22111, as shown in Figure 7A, and then can select the report status (reason for non-delivery or abnormality report). Then, as shown in Figure 7B, the "Status Report" information can be displayed on the operation interface 22111.

When the delivery person returns to the business office, he will first hand the package to the station staff, and at the same time, as shown in Figure 7C, click on the "Personal" area and display the barcode for the station staff to scan.

As shown in FIG. 8A, the station staff can use the logistics control application 321 of the logistics end electronic device 3, and after pressing "delivery rider" or "rider return" on the operation interface 32111, as shown in FIG. 8B, first scan the member identity barcode (rider code) displayed on the operation interface 22111 of the deliveryman to obtain the member account, and then as shown in FIG. 8C, After scanning the consignment note numbers on the returned packages one after another and pressing "Confirm", the logistics control application 321 can upload the member account and the consignment note numbers to the backend server device 1, and the backend server device 1 will perform a return inspection query on the member account and the consignment note number to confirm the return status record of the order information corresponding to the multiple consignment note numbers.

The backend server device 1 can determine whether the order information corresponding to the consignment note number allows return based on the dispatch status record and the return status record. For example, returns are not allowed in the following situations:

(1) If the member account used for return inspection is different from the member account recorded in the dispatch status, it means that the delivery person who accepted the order is different from the delivery person who returned the goods, so the return is not allowed.

(2) Determine the consignment note number for return inspection. If the delivery person who accepts the order is the same as the delivery person who returns the goods, but the consignment note number is different from the delivery status record, then it is determined that the package received and the package returned are not the same, so the return is not allowed.

(3) If the member account and consignment note number used for return inspection are the same as the consignment note number recorded in the returned status, it means that the package returned by the return courier has been returned, so it is judged that the return is not allowed.

(4) If the member account and consignment note number used for return inspection are the same as the consignment note number recorded as non-returnable, it means that the package returned by the return courier is not allowed to be returned, so it is judged that the return is not allowed.

If there are no above or other unauthorized situations, the judgment results of different waybill numbers are collated into a return status information and sent back to the logistics end electronic device 3.

As shown in Figures 8E and 8F, the return status of different consignment note numbers (normal and abnormal status of the package) can be displayed on the interface unit 3211, and the station staff must check the content on the operation interface 32111 again and press to confirm. As shown in Figures 8G and 8H, a confirmation slip 5 is printed out. The confirmation slip 5 has one or more consignment note numbers, and the confirmation slip 5 also has different return statuses corresponding to the consignment note numbers.

Afterwards, both parties sign on the confirmation form 5 to indicate that both parties have confirmed that the package has been taken back. When the logistics control application 321 confirms that the return is allowed, it can send a return permission information to the background server device 1 to change the order information of the consignment note number, and the operation interface of the delivery application can display the updated order information, as shown in Figure 8I, and "Returned" will be displayed on the order information on the operation interface 22111, so that the delivery person can see which package has been successfully returned on the delivery application 221.

The advantages of the home delivery package delivery system provided by this invention compared with other commonly used technologies are as follows:

1. The home delivery parcel delivery system of this invention allows the delivery personnel to conveniently choose the delivery system for receiving orders and returning goods.

2. The home delivery parcel delivery system of the present invention allows logistics station staff to double-confirm the delivery or return of goods with the delivery personnel through the system to prevent the delivery personnel from mistakenly picking up or returning the wrong parcel.

The present invention has been disclosed through the above-mentioned embodiments, but they are not used to limit the present invention. Anyone familiar with this technical field and having common knowledge can understand the above-mentioned technical features and embodiments of the present invention and make some changes and modifications within the spirit and scope of the present invention. Therefore, the scope of patent protection of the present invention shall be subject to the definition of the claim items attached to this specification.

1: Backend server equipment

2: Member electronic devices

3: Electronic devices at the logistics end

Claims (6)

A home delivery package delivery system includes: a backend server device storing a package delivery data file and a member data file, wherein the package delivery data file contains at least one order information, and the order information corresponds to a consignment note number, and the backend server device can perform a dispatch inspection query or/and a return inspection query based on the consignment note number to generate a dispatch status information or/and a return status information; at least one member-side electronic device having at least one delivery application connected to the backend server device, wherein the delivery application includes: an interface unit for providing an operation interface; A member unit is connected to the interface unit and is used to log in through a member account, and the member unit is capable of generating a member identity barcode according to the member account; a scanning unit is connected to the interface unit and is used to scan the consignment note number on at least one package; an order unit is connected to the interface unit and the scanning unit and is used to display the order information corresponding to the consignment note number on the operation interface according to the scanned consignment note number; an order receiving unit is connected to the interface unit and the order unit and is used to convert one or more consignment note numbers into an authentication barcode and display the authentication barcode on the operation interface , and the order receiving unit can send an order receiving confirmation information to the background server device to change the order information of the consignment number; a return unit is connected to the interface unit, the member unit and the order unit, and is used to send a return confirmation information to the background server device to change the order information of the consignment number, and the return unit can display the member identity barcode on the operation interface through the member unit; a report unit is connected to the interface unit and the order unit, and is used to send a delivery report information to the background server device to change the order information of the consignment number At least one logistics end electronic device has at least one logistics control application connected to the background server device, wherein the logistics control application includes: an interface unit for providing an operation interface; a scanning unit connected to the interface unit for scanning at least one barcode; a dispatch processing unit connected to the background server device, the interface unit and the scanning unit for scanning the authentication barcode through the scanning unit to obtain the consignment note number, and the dispatch processing unit can be connected to the background server device and perform dispatch inspection and inquiry through the consignment note number to obtain a dispatch certificate a delivery confirmation unit connected to the interface unit and the delivery processing unit, and used to display the delivery status of different consignment numbers on the operation interface according to the delivery status information, wherein the delivery status is used to confirm whether the consignment number is allowed to be delivered; a return processing unit connected to the background server equipment, the interface unit and the scanning unit, and used to scan the member identity barcode and the consignment number on at least one package through the scanning unit to obtain the member account and the consignment number, and the return processing unit can be connected to the background server equipment and perform the return processing through the member account and the consignment number. A return inspection query is performed to obtain return status information; a return confirmation unit is connected to the interface unit and the return processing unit to display the return status of different waybill numbers on the operation interface according to the return status information, wherein the return status is used to confirm whether the waybill number allows return; and a printing unit is connected to the interface unit, the delivery confirmation unit and the return confirmation unit to print out a confirmation sheet, which has one or more waybill numbers, and the confirmation sheet also has the dispatch status or return status corresponding to the waybill number; wherein the order information stores a delivery status. Record data, the delivery record data has at least one undelivered status record, one delivered status record, one undeliverable status record, one non-returnable status record, one returned status record or one unreturnable status record, wherein the delivery record data can be further linked to one of the member accounts; wherein the backend server device can perform a return check query based on the member account and the consignment note number to confirm the delivery status record and the return status record of the order information corresponding to the consignment note number, and the backend server device can determine whether the order information corresponding to the consignment note number is Whether the return is allowed, and the judgment result generates the return status information, so that the return confirmation unit can display the return status of different consignment note numbers on the operation interface; wherein the backend server device judges that the member account and the consignment note number for the return check query are different from the member account recorded in the dispatch status or different from the consignment note number recorded in the dispatch status, then it is judged that the return is not allowed; wherein the backend server device judges that the member account and the consignment note number for the return check query are the same as the consignment note number recorded in the returned status or the consignment note number recorded in the non-returnable status, then it is judged that the return is not allowed. The home delivery package delivery system as described in claim 1, wherein the member unit can be used to register or log in to the member account, and the member data corresponding to the member account is transmitted to the background server device and stored in the member data file. The home delivery parcel delivery system as described in claim 3, wherein the backend server device can perform a dispatch check query based on the consignment note number to confirm the dispatch status record of the order information corresponding to the consignment note number, and the backend server device can determine whether the order information corresponding to the consignment note number is allowed to be dispatched based on the dispatch status record, and generate the dispatch status information based on the determination result, so that the dispatch confirmation unit can display the dispatch status of different consignment note numbers on the operation interface. In the home delivery parcel delivery system described in claim 4, the backend server device determines that if the member account for delivery inspection is the same as the consignment note number of the delivered status record or the same as the consignment note number of the undeliverable status record, delivery is not allowed. The home delivery parcel delivery system as described in claim 1, wherein the delivery confirmation unit can send a delivery permission message to the backend server device after confirming that the delivery is allowed, so as to modify the order information of the consignment note number, and the operation interface of the delivery application can display the updated order information. The home delivery parcel delivery system as described in claim 1, wherein the return confirmation unit can send a return permission information to the background server device after confirming that the return is allowed, so as to change the order information of the consignment note number, and the operation interface of the delivery application can display the updated order information.

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