TW202305682A - Electronic apparatus for providing delivery information and method thereof - Google Patents

Abstract

Disclosed is a method of providing delivery information by an electronic apparatus, the method including acquiring packing completion information of a parcel and pickup location information, acquiring information on assignable couriers among one or more couriers of a store, assigning one courier among the assignable couriers for delivery of the parcel on the basis of the information on the assignable couriers, and providing the assigned courier with delivery information including delivery destination information of the parcel and information on a route from the store to the destination.

Description

Electronic devices and methods for providing delivery information

The present invention relates to an electronic device and method for providing delivery information, and more specifically, the present invention relates to an assignable courier, assign A method for assigning one of the couriers to deliver packages and providing destination information and delivery information to the assigned courier, and an electronic device using the method.

With the widespread use of the Internet, the e-commerce market is expanding. In particular, with the spread of infectious diseases, interest in the field of e-commerce/online purchasing where non-face-to-face product purchases can be made is growing rapidly.

Items such as fresh food, frozen food, delivered food, flowers and plants in particular need to be delivered quickly or while maintaining certain conditions such as freshness or warmth more than normal item delivery. Currently, however, delivery delays are occurring due to various reasons such as delays in preparing items by a supplier (such as a restaurant) or delays in preparing deliveries by a courier.

In addition, recently, in order to provide a user experience similar to purchasing an item directly offline, efforts are being made to shorten the time interval between a customer's order and the completion of delivery of the item, even for general item delivery.

In this regard, relevant documents such as KR20160145815A or KR102230013B1 can be referred to.

[Technical target]

An aspect of the present invention provides an electronic device and a method thereof, the electronic device is configured to: obtain information on the completion of packaging of a package and information on the pick-up location; obtain information about a storefront where one of at least one courier can assign a courier information about the assignable courier; assign one of the plurality of assignable couriers to deliver the package based on the information about the assignable courier; and provide the assigned courier with information including the delivery destination of the package and the The delivery information of the route information from the store to the destination.

However, the technical challenges achieved by these example embodiments are not limited to the above-mentioned technical challenges, and other technical challenges can be inferred from the following example embodiments. [Technical solution]

According to one aspect, there is provided a method for providing delivery information by an electronic device, the method includes: obtaining information on the completion of packaging of a package and information on the pick-up location; information about the couriers; assigning one of the couriers to deliver the package based on that information about the couriers; and providing the courier with delivery destination information including the package And delivery information for information on a route from the storefront to the destination.

Assigning a courier may include: determining priority among the assignable couriers based on time information regarding when the assignable couriers change to a delivery status; The clerk provides request information requesting delivery of the package, and the request information may include information about the storefront, the pickup location information, and information about an item contained in the package.

The deliverable state may correspond to a state in which no tasks are assigned to the courier after a task assignment rejection status of the courier ends, and the task assignment rejection status may include at least one of the following: one of the couriers A state of not yet at work, a state of one of the couriers delivering, a state of one of the couriers who have not yet returned to the store after completing the delivery, and a state of one of the couriers who have requested to decline the task assignment.

The method may further comprise determining whether to provide feedback to the courier based on a history in which the courier has been in the job assignment rejection status.

Assigning a courier may include: receiving pickup completion information corresponding to a pickup location from a first courier of the assignable couriers; and providing the first courier with a request for delivery based on the pickup completion information. Request information for this package.

The method may further comprise: receiving information from the assigned courier indicating that delivery of the package is complete; and providing the courier with information on a return route from the destination to the storefront.

The information about the route to the destination may be displayed in view of a means of transport used by the courier.

Assigning a courier may include: obtaining an expected time required to travel from the storefront to the destination using one or more means of transportation by the assignable courier; priority among members.

The delivery information may include the real-time location of one of the couriers.

The delivery information may further include time information related to the delivery of the package, and the time information may include at least one of the following: information about the elapsed time since the courier was assigned, information about the Information about the time elapsed since the courier received the information and information about the time elapsed since obtaining a delivery request corresponding to the package.

The method may further comprise, upon receiving a request for information on directions to the destination from the courier, providing the information on directions to the destination.

The method may further comprise transmitting to the assigned courier information that the assignment is canceled when the package is picked up by another courier after the courier is assigned and before the package is picked up by the assigned courier.

The method may further include, when a delivery cancellation request corresponding to the package is received after the courier is assigned and before the assigned courier picks up the package, canceling the assignment information and requesting delivery of the package to a pre-delivered The location information is transmitted to the assigned courier.

The method may further comprise when a delivery cancellation request corresponding to the package is received after the package is received by the designated courier and before the delivery is completed by the designated courier: transmitting information to cancel the assignment and requesting that the package be canceled delivering information to a default location; and providing information about a route from the destination to the default location.

According to another aspect, there is also provided an electronic device for providing package delivery information, the electronic device includes a transceiver, a memory configured to store instructions, and a processor, wherein the processor is connected to the transceiver device and the memory and is configured to: obtain package completion information and pickup location information for a package; obtain information about assignable couriers among one or more couriers at a store; The information of the courier, assigning one of the couriers who can be assigned to deliver the package; and providing the designated courier with information on the delivery destination of the package and a route from the store to the destination The delivery information of the information.

Specific details of example embodiments are included in the [Detailed Description] and drawings. [effect]

According to the present invention, using an electronic device and a method for processing delivery information, it is possible to efficiently assign delivery manpower in view of the real-time situation, and also by obtaining information about couriers who can be assigned for parcel delivery tasks, Assigning a courier for package delivery based on the information and providing delivery information including delivery destination information and route information to the assigned courier to improve the delivery convenience of a courier.

The effects of the present invention are not limited to the above effects, and those skilled in the art can clearly understand other effects not mentioned here from the appended claims.

The terms used herein have been selected as general terms widely used at present in view of the functions of the present invention, but may be changed according to the intention of those skilled in the art, conventional practices or the introduction of new technologies. In addition, specific terms have been arbitrarily selected by the applicants and their meanings will be described in detail in corresponding sections. Therefore, the terms used herein should be defined based on the overall content of the present invention rather than simple names of the terms.

Furthermore, when a component is referred to as "comprising" elements, it should be understood that it may contain only those elements, or other elements in addition to those elements, unless expressly stated otherwise. In addition, terms such as "unit" and "module" used herein refer to an element for performing at least one function or operation and may be implemented using a combination of hardware, software, or the like.

The expression "at least one of A, B, and C" may indicate the following meanings, including: only A; only B; only C; both A and B; both A and C; both B and C; and All three of A, B and C are at the same time.

The term "terminal" mentioned below may be implemented as a computer or a portable terminal that can access a server or another terminal via a network. Here, a computer may include, for example, a notebook computer in which a web browser is installed, a desktop computer, a laptop computer, and the like, and a portable terminal may be, for example, One of the wireless communication devices that ensures portability and mobility and can include various handheld wireless communication devices, such as communication-based (such as International Mobile Telecommunications (IMT), Code Division Multiple Access (CDMA), W-Code Division Multiple Access Access (W-CDMA) and long-term evolution (LTE)) a terminal, a smart phone and a tablet PC.

Hereinafter, example embodiments of the present invention will be described in detail with reference to the accompanying drawings in such a manner that those skilled in the art can easily implement the example embodiments. This invention may, however, be embodied in many different forms and should not be construed as limited to the example embodiments set forth herein.

Hereinafter, example embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In the example embodiments, detailed descriptions of well-known technical contents not directly related to the example embodiments of the present invention are omitted so as not to obscure the subject matter of the present invention and convey the subject matter more clearly.

For the same reason, some elements are enlarged, omitted or simplified in the drawings. Additionally, in practice, elements may have sizes other than those shown in the drawings. The same or corresponding constituent elements in the drawings are denoted by the same reference numerals.

Advantages and features of the present invention and methods for their realization may be more easily understood with reference to the following detailed description of example embodiments and accompanying drawings. This invention may, however, be embodied in many different forms and should not be construed as limited to the example embodiments set forth herein. Rather, these example embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of the invention to those skilled in the art, and the invention will be defined only by the appended claims. Throughout the specification, the same reference numerals refer to the same constituent elements.

It will be understood that each block of the flowchart and/or block diagrams, and combinations of blocks in the flowchart and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general-purpose computer, a special-purpose computer, or another programmable data processing device, so that the instructions executed by the processor of the computer or another programmable data processing device generate A component that performs the function specified in a flowchart block(s). These computer program instructions can also be stored in a computer-accessible or computer-readable memory that can instruct a computer or another programmable data processing device to operate in a specific way, so that the computer-accessible or computer-readable The instructions in the readable memory may also produce an article of manufacture embedded with instruction means for performing the functions specified in the block(s) of the flowchart. Computer program instructions can also be loaded into a computer or another programmable data processing device to cause a series of operations to be executed on the computer or another programmable data processing device to produce a computer-implemented program that makes the Instructions executing on a programmable data processing device may also provide operations for implementing the functions specified in the flowchart block(s).

Additionally, each block described herein may refer to a module, a segment, or a portion of code, which includes one or more executable instructions that perform a specific logical function(s). Furthermore, it should be noted that in some modifications the functions of the blocks may be performed in a different order. For example, two consecutive blocks may be executed substantially concurrently or they may be executed in reverse order according to their functions.

FIG. 1 is a schematic configuration diagram of a delivery information providing system according to an embodiment.

According to various example embodiments, a delivery information providing system 100 includes an electronic device 110 and a courier terminal 120 . In some example embodiments, the delivery information providing system 100 may further include at least one of a picker terminal and a customer terminal. In some example embodiments, the delivery information providing system 100 may further include a network that supports transmission and reception of information between at least some of the electronic device 110, the courier terminal 120, the picker terminal, and the customer terminal. road.

Each of the electronic device 110, courier terminal 120, picker terminal, and customer terminal may include a transceiver, a memory, and a processor. In addition, each of the electronic device 110, courier terminal 120, picker terminal, and customer terminal refers to a unit for processing at least one function or operation and may use a combination of hardware, software, or the like. implement. Meanwhile, in all example embodiments, each of the electronic device 110, the courier terminal 120, the picker terminal and the customer terminal is referred to as a single device or server, but may be a logically separated structure. At least some of the electronic device 110 , the courier terminal 120 , the picker terminal and the customer terminal can be implemented using a single function in one device or server.

According to an example embodiment, the electronic device 110, the courier terminal 120, the picker terminal and the customer terminal may comprise a plurality of computer systems or computer software implemented as a web server. For example, at least some of electronic device 110, courier terminal 120, picker terminal, and customer terminal may refer to a computer system or computer software that is connected to a or the Internet) communicates with another network server to receive a task execution request, execute a corresponding task, and provide a result of executing the task. In addition, at least some of the electronic device 110, the courier terminal 120, the picker terminal, and the customer terminal can be broadly understood to include a series of applications that can operate on a network server and are located in the internal Or various databases constructed in other connected nodes. For example, at least some of the electronic device 110, courier terminal 120, picker terminal, and customer terminal may use various web servers depending on an operating system such as DOS, Windows, Linux, UNIX, or MacOS program implementation.

The electronic device 110 is a device for configuring and providing various information. The electronic device 110 may provide the configured information as a web page, an application screen or the like or in a form that can be displayed as a web page or an application screen on a terminal to be provided. Electronic device 110 may be a device for providing various delivery-related information, such as picking of an item, packaging of a package containing an item, and delivery of a package.

The electronic device 110 obtains the package completion information and the pick-up location information of a package. A package is a delivery unit produced by a packaging operation and can be delivered by a courier. The package complete information may correspond to information indicating that the package is ready for delivery.

Although the electronic device 110 can obtain the package completion information and pickup location information of the package by receiving the package completion information and pickup location information from the picker terminal, the invention is not limited thereto.

The electronic device 110 acquires information about an assignable courier among at least one courier in a store. A storefront is a conceptual or physical unit to which the courier belongs, and a courier can perform delivery tasks associated with a storefront to which the courier belongs. A courier does not necessarily belong to a storefront. In some cases, a courier may perform delivery tasks associated with and belonging to two or more storefronts.

The electronic device 110 assigns one of the assignable couriers for package delivery based on the information about the assignable couriers. According to an example embodiment, the electronic device 110 may assign a courier by determining a priority among assignable couriers and selecting a courier based on the priority. According to an example embodiment, the electronic device 110 may assign a courier by receiving pickup completion information corresponding to a pickup location from a first courier among the assignable couriers.

The electronic device 110 provides delivery information to the assigned courier including delivery destination information for the package and information about a route from the storefront to the delivery destination.

More details related to the operation of the electronic device 110 will be described below with reference to FIG. 2 and the like.

A picker can include the entity that prepares a package so that a courier can pick it up and begin delivery. Pickers can prepare packages by performing at least one of picking tasks and packing tasks. A picker terminal is a device operated and managed by the picker and can transmit package completion information and pickup location information of the package to the electronic device in response to the picker's package package completion input and pickup location input 110.

A customer may correspond to an entity ordering an item to be included in a package. A client terminal may receive a user input from a client or information from the electronic device 110 or the like and then perform a corresponding operation. For example, the customer terminal can transmit item order information to the electronic device 110 in response to the customer's user input, or can receive real-time delivery information of an item order from the electronic device 110 and provide the real-time delivery information to the customer.

The picker terminal and courier terminal according to an example embodiment can be implemented as an app installed on a smartphone or can be implemented as an app installed on a point-of-sale (POS) device . In an example embodiment, it is not necessary for a picker and a customer to be present in the series of operations of the electronic device 110 for providing delivery information, therefore, the picker terminal and the customer terminal are not necessarily included in the delivery In the information providing system 100 .

Each of the electronic device 110, the courier terminal 120, the picker terminal, and the customer terminal may include a computer device, a mobile communication terminal, a server, and the like. Each of the courier terminal 120, picker terminal, and customer terminal may include or be connected to an input device, such as a touchpad, a mouse, and a keyboard, to receive a user input. Additionally, each of the courier terminal 120, picker terminal, and customer terminal may include or be connected to an output device, such as a screen, a speaker, and an interface device, to provide information to the user. In addition, the input device and output device of the courier terminal 120, the picker terminal or the customer terminal can be integrally formed or interrelated. For example, an interface for receiving a user input can be displayed on the courier terminal 120 or the picker terminal.

Operations related to a series of information processing methods according to various example embodiments may be implemented by a single physical device or may be implemented in an organic combination of multiple physical devices. For example, some constituent elements included in the delivery information providing system 100 may be implemented by any physical device, and other constituent elements may be implemented by another physical device. For example, any physical device can be implemented as a part of the electronic device 110, and another physical device can be implemented as a part of the courier terminal 120 or a part of other external devices. In some cases, the constituent elements included in the delivery information providing system 100 are distributed in different physical devices, and the distributed constituent elements may be organically combined and implemented to perform the functions and operations of the delivery information providing system 100 . For example, the electronic device 110 in this specification may include at least one sub-device. Some operations described as being performed by electronic device 110 may be performed by a first sub-device, while other operations may be performed by a second sub-device.

FIG. 2 is an operation flowchart of a delivery information providing method of an electronic device in a delivery information providing system according to an example embodiment.

Referring to FIG. 2 , in operation 201 , according to an example embodiment, an electronic device 110 acquires packing completion information and pick-up location information of a package. As described above, although the electronic device 110 can obtain the package completion information and pickup location information of the package by receiving the package completion information and pickup location information from the picker terminal, the present invention is not limited thereto. .

A package may correspond to forming a delivery unit by placing an item into an interior space of an item, such as a shopping bag or box that can hold or pack the item. Packaging completion information may include information indicating that the task of placing an item into an interior space of an item, such as a shopping bag or box, is complete. Packaging may correspond to the task of putting an item into an interior space of an item, such as a shopping bag or box.

In operation 202, the electronic device 110 acquires information about assignable couriers among one or more couriers in a store. The available couriers may include one of the couriers available for delivery. More details about an assignable courier will be described below with reference to FIG. 3 .

A storefront is a concept or entity unit to which the courier belongs and can be an entity that manages multiple items. The delivery of a package containing an item managed in a storefront can be assigned to a courier belonging to the storefront. According to an example embodiment, when a storefront corresponds to a physical unit, the storefront includes a warehouse for disposing a plurality of items. In this case, a delivery task of a package containing an item accommodated in the warehouse can be assigned to a courier belonging to the storefront.

In operation 203, the electronic device 110 assigns one of the assignable couriers to deliver the package based on the information about the assignable couriers. As described above, in some example embodiments, the electronic device 110 may assign a courier by determining the priority among assignable couriers and selecting a courier based on the priority, or may select a courier from among the assignable couriers A first courier assigns a courier by receiving pickup completion information corresponding to a pickup location. More details on the operation of assigning a courier will be described below with reference to FIG. 4 .

In operation 204 , the electronic device 110 provides the assigned courier with delivery information including delivery destination information of the package and information about a route from the storefront to the delivery destination. The delivery information can be displayed on a courier terminal 120 in a form recognizable by the courier.

Information about the route to the destination can be displayed in view of a means of transport used by the courier. For example, information about the route to a destination may include the route a courier moves by walking when a courier is assigned to perform a delivery by foot, the route a bicycle can move when a courier is assigned to perform a delivery, and the A route along which a courier can move when a courier is assigned to perform a delivery using a locomotive or a car.

In addition, the electronic device 110 may receive information from the assigned courier indicating that the delivery of the package is complete in operation 205 and may provide the courier with information on a return route from the destination to the store in operation 206 . Return route information can also be displayed in view of a means of transport used by the courier, as information about the route to the delivery destination.

According to an example embodiment, when a courier is assigned multiple delivery tasks, the electronic device 110 receiving information indicating that the delivery of some packages is completed may further provide delivery information for delivering at least some other packages to the courier . Here, as well, the electronic device 110 may provide information to the courier regarding a return route from the destination to the storefront in response to receiving information from the courier indicating that all assigned delivery tasks have been completed.

More details on providing shipping information will be described below with reference to FIGS. 5 and 6 .

FIG. 3 is a diagram illustrating an assignable courier according to an example embodiment.

Referring to FIG. 3 , an assignable courier among at least one courier of a storefront according to an example embodiment may include a courier in a delivery-ready state. Accordingly, the delivery-ready status of the courier may correspond to a status in which no tasks are assigned to the courier after a task assignment rejection status of one of the couriers ends.

The job assignment rejection status may mean a status in which it is determined not to assign a job to a courier. For example, the task assignment rejection status may include at least one of the following: a status in which a courier is not on duty, a status in which a courier is delivering, a status in which a courier has not returned to the store after delivery is completed status and one of the statuses in which a courier has requested to reject the job assignment. Accordingly, the status that one of the couriers has requested to reject the task assignment may refer to a status in which one of the couriers has displayed its status as "offline" on the courier terminal 120 or a store-specific terminal. The element symbol 310 may correspond to a situation in which the status of the courier is displayed as “offline” on the courier terminal 120 . To minimize the situation where one of the couriers incorrectly shows their status as "offline", one of the couriers previously entered their status as "offline" and then forget to change the status to "online", etc. and cause the courier In the case of implementing more deliveries, the electronic device 110 may output information suggesting a change of status (such as "Go online and start delivery!") to the courier terminal 120 .

According to an example embodiment, at least some tasks are assigned rejection states (e.g., a state in which one of the couriers is not on duty, a state in which a courier is making a delivery, and a state in which a courier has not returned to the storefront after a delivery is completed) , except that one of the couriers has requested to reject the assignment, the status of the courier can be displayed as “offline” on the courier terminal 120 . For example, even though the courier is not on duty yet, the status of the courier can be displayed as “offline” on the courier terminal 120 . In this case, the courier can notify the courier terminal 120 that he has come to work by changing his status to "online" when he comes to work.

The element symbol 320 may correspond to a situation in which the status of the courier is displayed as “online” on the courier terminal 120 . When the courier displays its status as "online", the electronic device 110 can recognize that the courier has not requested to refuse the task assignment. In some example embodiments, when a courier displays its status as "online", the electronic device 110 may determine that the courier is ready for a delivery task.

The electronic device 110 generates information about assignable couriers based on the status of the courier itself displayed by the courier. Alternatively, the electronic device 110 receives courier information from the courier terminal 120 including a status of the courier itself displayed by a courier. Then, the electronic device 110 assigns one of the assignable couriers to deliver the package based on the information about the (assignable) couriers.

According to an example embodiment, the electronic device 110 may determine whether to provide the reward to the courier based on a history in which the courier has been in a task assignment rejection state. For example, the electronic device 110 may review tasks from the courier in view of the number of times a task assignment rejection request has been made, the duration of the task assignment rejection request made by the courier, the time it takes for the courier to return to the storefront after the delivery is completed Whether the assignment rejection request is reasonable and can provide feedback when it is determined that the task assignment rejection request is unreasonable. Feedback may include a request to clarify a reason associated with an assignment rejection request, a request to suppress an overly frequent assignment rejection request, limit assignment rejection information, and the like.

FIG. 4 is a diagram illustrating a method of assigning a courier for package delivery according to an example embodiment.

Referring to FIG. 4 , based on the information about the assignable couriers, an electronic device 110 according to an example embodiment assigns one of the assignable couriers for package delivery.

According to an example embodiment, the electronic device 110 may assign a courier by determining a priority among assignable couriers and selecting a courier based on the priority. Specifically, the electronic device 110 may determine the priority among assignable couriers based on the time information about when the assignable couriers change to a delivery status and may select the couriers based on the priority. For example, the electronic device 110 may sequentially select couriers according to the order in which assignable couriers change to delivery status and then assign tasks to the couriers.

According to an example embodiment, the electronic device 110 may assign the assignable couriers to a task assignment queue in the order in which the couriers are available for assignment. The courier assigned to the queue first has high priority in the order in which it is assigned to the queue. Whenever a task is assigned to a courier, the electronic device 110 can assign the task to the courier by changing the priority of the courier. For example, as of 09:00, regarding courier 1, courier 2, courier 3, courier 4 and courier 5 belonging to a specific store, courier 2 is not on duty, courier 1 is on duty at 08:40, courier 3 goes to work at 08:45, courier 4 goes to work at 08:50, and courier 5 goes to work at 08:55, the task assignment queue can be equal to [courier 1 - courier 3 - courier 4 - courier 5]. In addition, when a delivery task to be processed occurs in a specific storefront at 09:10, the electronic device 110 may assign the delivery task to courier 1 and then set the task assignment queue as [courier 3 - courier 4 - courier 5]. When courier 1 is again available for assignment, the electronic device 110 may add courier 1 to the queue again.

In some example embodiments, to distinguish a state in which task assignment is not possible at all (such as absent) (e.g. courier 2, who is not at work in the above example) from a state in which it is expected to be tasked again after a certain period of time (e.g. courier 1, who is delivering in the example above), the electronic device 110 may maintain a courier assigned a task rather than excluding the courier from the queue, and then change the courier's priority to the lowest priority . For example, in the above example, when one of the delivery tasks to be processed occurs in a specific storefront at 09:10, the electronic device 110 may assign the delivery task to courier 1 and then change the task assignment queue to [courier 3 - courier 4 - courier 5 - courier 1].

According to an example embodiment, the electronic device 110 may further determine priority among assignable couriers based on one or more means of transport used by the couriers. Specifically, the electronic device 110 can obtain the expected time required to travel from the storefront to the destination by using one or more means of transportation, and can determine the priority among assignable couriers based on the expected time. For example, the expected time required for a courier to reach the destination using a car is 9 minutes, the expected time required for a courier to reach the destination using a locomotive is 7 minutes, and the expected time required for a courier to reach the destination using a bicycle The expected time is 14 minutes, the expected time required for a courier to reach the destination on foot is 33 minutes, and a package contains an item which by its nature must be delivered within 10 minutes. In this case, the electronic device 110 may give the highest priority to the courier who performs the delivery by using a locomotive and may give the second highest priority to the courier who performs the delivery by using a car.

Accordingly, when multiple couriers use one of the delivery tools judged to be given the highest priority, the electronic device can give the courier a higher priority in the order in which the courier can be used for assignment, but the present invention is not limited here.

When the electronic device 110 assigns a courier by determining priority among assignable couriers and selecting a courier based on the priority, the electronic device 110 may provide the selected courier with request information requesting package delivery. The request information for requesting package delivery may include storefront information, pickup location information, and item information contained in the package. After receiving the request information, the courier terminal 120 may display at least some information included in the request information to the courier in a form recognizable by a courier. For example, a screen indicated by element symbol 410 (which is a screen displayed by courier terminal 120) may correspond to a screen for requesting assignment of a delivery job corresponding to storefront KY01 and may include an indication of the pickup location INFORMATION AND INSTRUCTIONS FOR AREA E2 ("Collected at E2") Items included in the package are information for 4 oz of almond and cranberry juice.

In addition, a screen displayed by the courier terminal 120 may further include a user interface (UI) for receiving a pick-up input from a courier. For example, the UI indicated by reference numeral 411 may correspond to a UI provided to enable a courier to enter an input indicating that a pickup of a package is complete. When receiving the courier's input to the UI for receiving the courier's pick-up input, the electronic device 110 can provide the courier with delivery information including the delivery destination information of the package and information about a route from the store to the destination. goods information.

In some example embodiments, the screen displayed by the courier terminal 120 may include a UI for receiving the courier's acceptance input for the requested information. In this case, when the courier accepts the request information, the delivery task is assigned to the courier, and when the courier rejects the package delivery, the request information requesting package delivery may be provided to other couriers.

In some example embodiments, the requested information may further include additional information related to package delivery, such as the quantity and price of the items contained in the package and the total price of the items contained in the package.

According to an example embodiment, the electronic device 110 may assign a courier by receiving pickup completion information corresponding to a pickup location from a first courier among the assignable couriers. Specifically, the courier can instead perform the delivery by picking up the package at the pickup location, even for a task not assigned to the courier. After receiving the pickup completion information from the first courier, the electronic device 110 may assign the first courier to the package. In this case, the electronic device 110 may provide request information requesting package delivery to the first courier based on the pickup completion information. As described above, the request information may include storefront information, pickup location information, and item information contained in the package.

In some cases, after the electronic device 110 assigns a courier, a package may be picked up by another courier before the courier is assigned to pick up the package. In this case, the electronic device 110 may transmit the information for canceling the assignment to the previously assigned courier, and more details will be described below with reference to FIG. 7 .

5 is a diagram illustrating a screen of a courier terminal with delivery information and return route information reflected to provide to a courier assigned for package delivery, according to an example embodiment.

Referring to FIG. 5 , an electronic device 110 according to an example embodiment provides delivery information including delivery destination information of a package and information about a route from a storefront to a delivery destination to an assigned courier according to an example embodiment. In addition, the electronic device 110 may provide information about a return route from the destination to the storefront to the courier who has completed the delivery.

An example of a screen of the courier terminal 120 displayed based on delivery information is indicated by element symbols 510 and 520 , and an example of a screen of the courier terminal 120 displayed based on return route information is indicated by element symbol 530 . Accordingly, a delivery route can be displayed on a map corresponding to the component symbol 511 , and a return route can be displayed on a map corresponding to the component symbol 531 .

Hereinafter, when describing delivery information and return route information, the contents of the screen of the courier terminal 120 displayed based on the component symbols 510 , 520 and 530 may be referred to.

According to an example embodiment, the delivery information may include a real-time location of a courier. In addition, the return route information may include the real-time location of one of the couriers. In this case, the courier terminal 120 can display the real-time location of one of the couriers based on the delivery information. For example, at component symbol 511 and component symbol 531, the immediate location of the courier is indicated by a circular icon. Although the real-time location of the courier can be obtained based on Global Positioning System (GPS) information, the present invention is not limited thereto.

According to an example embodiment, the delivery information may further include time information related to package delivery. Accordingly, time information may include at least one of the following: information about the time elapsed after assigning the courier, information about the time elapsed after obtaining information indicating that the package was picked up by the assigned courier, and information about Information about the time elapsed after a delivery request for a package. Time information may be provided to courier terminal 120 based on the time information included in the delivery information, and an example of time information may be indicated by element number 512 . In some example embodiments, the return route information may also include time information related to the return, and the time information may include at least one of the following: information about the time elapsed after the delivery of the courier, information about the Information about the time elapsed after assigning the courier to pick up the information, information about the time elapsed after obtaining a delivery request corresponding to a package, and information about the time elapsed after completing the delivery of a package to a destination.

In some example embodiments, when the initial time information is transmitted to the courier terminal 120 instead of continuously updating the courier terminal 120 with real-time time information, the electronic device 110 can display the time information in real time by additionally reflecting the elapsed time.

As described above, in view of the means of transport used by the courier, information about the route to the delivery destination and information about the return route to the store can be displayed. In addition, in view of the means of transport used by the courier, navigation information to be described below may also be displayed.

According to an example embodiment, the electronic device 110 may further transmit route guidance information to the courier terminal 120 . For example, when receiving a request for information on route guidance to a destination from a courier, the electronic device 110 may provide information on route guidance to the destination. Alternatively, when receiving a request for return route guidance information from a courier, the electronic device 110 may provide information regarding route guidance to a storefront. Accordingly, the courier terminal 120 may include at least one of the following: an interface 513 for receiving a request from the courier for information on route navigation to the destination and an interface 513 for receiving return route navigation information An interface 532 is requested.

In view of the real-time location of the courier, the route guidance information may correspond to providing information on the courier's moving direction, a moving speed, precautionary measures and the like in real time.

The screen displayed on the courier terminal 120 may include at least one of the following: an interface 521 for receiving a user input indicating that the package delivery is completed and for receiving a user input indicating that the return to the store is completed One interface 533. The electronic device 110 may provide return route information based on user input from the interface 521 for receiving a user input indicating that package delivery is complete. Additionally, the electronic device 110 may recognize that the task may be assigned to the corresponding courier based on user input to the interface 533 for receiving a user input indicating that returning to the storefront is complete.

With further reference to FIG. 6 , an example of a screen of a courier terminal 120 is shown in a screenshot 610 with delivery information reflected according to an example embodiment. Specifically, the screen of the courier terminal 120 can be displayed in a compass mode, wherein a map is rotated so that a courier's viewing direction or moving direction can be displayed in a predetermined direction to facilitate the courier to move according to the route information on the screen.

When the screen is displayed in compass mode, it can increase the transportation convenience of a courier without the need to retrieve specific route navigation information, and thus can reduce costs. However, the courier terminal 120 according to an example embodiment can determine a map display method based on a courier's user input because the general mode (in which the north, south, east, and west directions of a map are fixed) and a compass The preferred one of the modes (where a map rotates) can vary depending on the courier.

7 is a diagram illustrating an example of transmitting assignment cancellation information to a courier assigned for package delivery, according to an example embodiment.

Referring to FIG. 7 , according to an example embodiment, an electronic device 110 may transmit assignment cancellation information to a courier assigned for package delivery. Transmitting assignment cancellation information to a courier assigned for package delivery may include a scenario in which a package is picked up by another courier after a courier is assigned and before a courier is assigned to pick up a package, wherein after assigning a courier A scenario in which a delivery cancellation request corresponding to a package is received after and before a courier is assigned to pick up a package and wherein a delivery cancellation request corresponding to a package is received after a courier is assigned to pick up a package and before delivery by the courier is completed by the courier One delivery cancel request one context. The electronic device 110 may transmit the information for de-assignment to the courier in view of a particular context related to the circumstances of transmitting the information for de-assignment.

Specifically, referring to (a) in the drawing, when a parcel is picked up by another courier after a courier is assigned and before a courier is assigned to pick up a parcel, the electronic device 110 may transmit a The assignment cancellation of the message by the courier is shown in a screen shot 710 . In addition, referring to (b) in the drawing, when a delivery cancellation request corresponding to a package is received after a courier is assigned and before a courier is assigned to pick up a package, the electronic device 110 may transmit a message indicating that the order has been cancelled. The assignment of the message cancels the message and requests that the package be delivered to a default location (the "problem area" in the diagram), as shown in a screen shot 720 . Accordingly, although the electronic device 110 may receive a delivery cancellation request corresponding to a package from a customer terminal, the present invention is not limited thereto.

In addition, referring to (c) in the figure, when a delivery cancellation request corresponding to a package is received after the courier is assigned to pick up a package and before the delivery by the courier is completed by the courier, the electronic device 110 can cancel Assignment information and information requesting delivery of the package to a default location is transmitted to the courier (as shown in a screenshot 730 ), and information is provided about a route from a destination to the default location (as shown in a screenshot 740 shown in ). In some example embodiments, the electronic device 110 may provide information about a route from a courier's current location to a preset location instead of providing information about a route from a destination to a preset location. Accordingly, the default location is a specific area in or near the storefront and may include an area in or near the storefront for storing packages or items, and may include an area for storing items and packages with an order error. an area.

FIG. 8 is an operation flowchart of a method for providing delivery information of an electronic device according to an example embodiment.

Referring to FIG. 8 , in operation 810 , according to an example embodiment, an electronic device 110 acquires packing completion information and pickup location information of a package. Although the electronic device 110 can acquire the package completion information and pickup location information of the package by receiving the package completion information and pickup location information from a picker terminal, the present invention is not limited thereto.

Subsequently, the electronic device 110 acquires information about an assignable courier in operation 820 and assigns one of the assignable couriers based on the information about the assignable courier to deliver in operation 830. a package. The available couriers may include one of the couriers available for delivery. In some example embodiments, the electronic device 110 may assign a courier by determining the priority among assignable couriers and selecting a courier based on the priority, or may select a courier from one of the assignable couriers. The courier receives the pickup completion information corresponding to a pickup location to assign a courier.

In operation 840, the electronic device 110 provides the assigned courier with delivery information including delivery destination information of the package and information about a route from the storefront to the delivery destination.

9 is an illustration of a configuration of an electronic device for providing shipping information, according to an example embodiment.

Referring to FIG. 9 , an electronic device 110 includes a transceiver 910 , a processor 920 and a memory 930 . The electronic device 110 can be connected to a courier terminal 120, other external devices, etc. through the transceiver 910 to exchange data.

The processor 920 may include at least one of the apparatuses described with reference to FIGS. 1 to 8 or may perform at least one of the methods described with reference to FIGS. 1 to 8 . The memory 930 may store information for performing at least one of the methods described above with reference to FIGS. 1-8 . The memory 930 can be a volatile memory or a non-volatile memory.

The processor 920 can execute a program and control the electronic device 110 to provide information. Program code executed by processor 920 may be stored in memory 930 .

In addition, the electronic device 110 according to an example embodiment may further include an interface for providing information to a user.

Meanwhile, in this specification and the accompanying drawings, preferred example embodiments of the present invention have been disclosed, and although specific terms are used, these terms are only used in a general sense in order to easily describe the technical content of the present invention and to facilitate implementation of the present invention. It is understood that the scope of the present invention is not limited. It should be clear to those skilled in the art that various modifications other than the example embodiments disclosed herein can be made without departing from the technical spirit of the present invention.

According to the above example embodiments, an electronic device or a terminal may include a processor, memory configured to store and execute program data, a permanent storage (such as a disk drive), configured to communicate with A communication port for external device communication, a user interface device such as a touch panel, a key and a button, and the like. A method implemented using a software module or an algorithm can be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on a processor. Here, the computer-readable recording medium may include a magnetic storage medium (such as ROM, RAM, floppy disk, hard disk, etc.), an optical recording medium (such as CD-ROM or digital versatile disk (DVD), etc.) and its analogues. The computer readable recording medium can be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion. The media can be read by a computer, stored in a memory and executed on a processor.

Example embodiments may be described in terms of functional block components and various processing operations. Functional blocks may be implemented by various hardware and/or software components configured to perform particular functions. For example, example embodiments may employ integrated circuit elements, such as a memory, a processing circuit, a logic circuit, and a look-up table, for performing various functions under the control of one or more microprocessors or other control devices. Like elements that may be implemented using software programming or software components, example embodiments may be implemented using a programming or scripting language, such as C, C++, Java, and an assembly language, including using data structures, procedures, routines, or Various algorithms implemented in combination with one of the other programming elements. Functional aspects may be implemented using an algorithm executed by one or more processors. Furthermore, example embodiments may employ various related techniques for electronics configuration, signal processing, data processing, and the like. The terms "mechanism", "element", "member" and "configuration" are used broadly and are not limited to mechanical and physical configurations. The term may include a series of software routines combined with a meaning of a processor.

The example embodiments described above are examples only, and other example embodiments may be practiced within the scope of the claims to be described below.

100: Delivery information providing system 110: Electronic equipment 120: Courier terminal 201: Operation 202: Operation 203: Operation 204: Operation 205: Operation 206: Operation 310: The status of the courier is displayed as "offline" on the courier terminal 320: The status of the courier is displayed as "online" on the courier terminal 410: screen 411: user interface 510: screen 511: map 512: time information 513: interface 520: screen 521: interface 530: screen 531: map 532: interface 533: interface 610:Screenshot 710:Screenshot 720:Screenshot 730:Screenshot 740:Screenshot 810: operation 820: Operation 830: Operation 840: Operation 910: Transceiver 920: Processor 930: memory

FIG. 1 is a schematic configuration diagram of a delivery information providing system according to an example embodiment.

FIG. 2 is an operation flowchart of a delivery information providing method of an electronic device in a delivery information providing system according to an example embodiment.

FIG. 3 is a diagram illustrating an assignable courier according to an example embodiment.

4 is a diagram illustrating a method of assigning a courier for package delivery according to an example embodiment.

5 is a diagram illustrating a screen of a courier terminal with delivery information and return route information reflected to provide to a courier assigned for package delivery, according to an example embodiment.

6 is a diagram illustrating delivery information provided to a courier assigned for package delivery, according to an example embodiment.

7 is a diagram illustrating an example of transmitting assignment cancellation information to a courier assigned for package delivery, according to an example embodiment.

FIG. 8 is an operation flowchart of a method for providing delivery information of an electronic device according to an example embodiment.

9 is an illustration of a configuration of an electronic device for providing shipping information, according to an example embodiment.

110: Electronic equipment

120: Courier terminal

201: Operation

202: Operation

203: Operation

204: Operation

205: Operation

206: Operation

Claims (16)

A method of providing delivery information by an electronic device, the method comprising: Obtain the package completion information and pick-up location information of a package; Obtain information on assignable couriers among one or more couriers in a store; assigning one of the assignable couriers to deliver the package based on that information about the assignable couriers; and Provide the assigned courier with delivery information including delivery destination information for the package and information about a route from the storefront to the destination. The method of claim 1, wherein assigning a courier includes: determining priority among the assignable couriers based on time information about when the assignable couriers entered a delivery-ready state; and provide information requesting delivery of the package to one of the couriers selected based on those preferences, and The request information includes information about the storefront, the pickup location information, and information about an item contained in the package. The method as claimed in claim 2, wherein the delivery status corresponds to a state in which no task is assigned to the courier after a task assignment rejection status of a courier ends, and The task assignment rejection status includes at least one of the following: a status where one of the couriers is not on duty, a status where one of the couriers is delivering goods, a status where one of the couriers has not yet returned to the store after completing delivery, and One of the couriers has requested a status of declining job assignments. The method of claim 3, further comprising: Whether to provide feedback to the courier is determined based on a history in which the courier has been in the job assignment rejection status. The method of claim 1, wherein assigning a courier includes: receiving pickup completion information corresponding to a pickup location from a first of the assignable couriers; and Providing request information for delivery of the package to the first courier based on the pickup completion information. The method of claim 1, further comprising: receiving information from the designated courier indicating that delivery of the package has been completed; and Provide the courier with information about a return route from the destination to the storefront. The method as claimed in claim 1, wherein the information about the route to the destination is displayed in view of a means of transport used by the courier. The method of claim 1, wherein assigning a courier includes: obtain an estimated time required to travel from the storefront to the destination by such assignable courier using one or more means of transport; and Priority among the assignable couriers is determined based on the expected time. The method as claimed in item 1, wherein the delivery information includes a real-time location of the courier. The method as claimed in item 1, wherein the delivery information further includes time information related to delivery of the package, and The time information includes at least one of the following: information about the elapsed time after assigning the courier, information about the elapsed time after obtaining information indicating that the package was received by the assigned courier, and information about the Information about the time elapsed since a delivery request for a package. The method of claim 1, further comprising: providing the information on routing to the destination when a request for information on routing to the destination is received from the courier. The method of claim 1, further comprising: when the package is picked up by another courier after the courier is assigned and before the courier is assigned to pick up the package, transmit the cancellation of the assignment to the assigned courier. The method of claim 1, further comprising: When a delivery cancellation request corresponding to one of the packages is received after the courier is assigned and before the package is picked up by the assigned courier, transmitting to the assigned courier information canceling the assignment and requesting delivery of the package to a default location. The method of claim 1, further comprising: When a delivery cancellation request corresponding to the package is received after the package is picked up by the designated courier and before the delivery is completed by the designated courier, transmit to the assigned courier information canceling the assignment and requesting delivery of the package to a default location; and Provides information about a route from the destination to the default location. A non-transitory computer-readable recording medium including a computer program for executing the method of Claim 1. An electronic device for providing package delivery information, the electronic device comprising: a transceiver; a memory configured to store instructions; and a processor, Wherein the processor is connected to the transceiver and the memory and is configured to: obtain package completion information and pickup location information for a package; obtain information about an assignable courier among one or more couriers at a store information; based on the information about the assignable couriers, assign one of the assignable couriers to deliver the package; and provide the assigned courier with information including the delivery destination of the package and information about The delivery information of the route information from the store to the destination.

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