TW202401352A - Method and device for providing time information regarding delivery of items - Google Patents

Abstract

A method for providing time information related to delivery of an item by an electronic device includes checking a store, checking first information about one or more delivery workers assigned to the store, checking second information about a time taken for an item of the store to be delivered to a customer, checking third information about an estimated required time taken for an item of the store to be delivered after an order for the item is placed on the basis of the first information and the second information, and providing the third information.

Description

Methods and devices for providing time information about item delivery

The present invention relates to a method for providing time information related to item transportation and an electronic device thereof.

Recently, due to various phenomena, there has been a decrease in going to restaurants or going to markets to buy products. Instead, a method of ordering is replaced by a method of purchasing food, products and the like through an application. In this method of purchasing items online, a buyer needs to be notified of the estimated shipping arrival time of one of the items so that the buyer can receive the corresponding item. As a document in the related art related to this, there is Korean Patent Publication No. 10-1517514.

However, in the procedure of notifying the buyer of the estimated shipping arrival time as described above, a time related to the order needs to be calculated and jointly managed by one of the managers of the corresponding store. In addition, the staff assigned to each order needs to be managed so that the items can be shipped smoothly from the store to the shipping address.

[Technical Target]

One aspect provides a method and electronic device for providing time information related to the transportation of an item. The technical matters to be achieved by the example embodiments are not limited to the technical matters mentioned above, and other technical matters can be inferred from the following example embodiments. [Technical solutions]

According to one aspect, a method is provided for providing time information related to the delivery of an item through an electronic device, which includes: checking a store; checking information about one or more delivery staff assigned to the store (or driver); check second information about the time it takes to deliver an item from the store to a customer; check based on the first information and the second information about the time it takes to deliver an item from the store Third information about the estimated time it will take to ship the item after ordering; and provide that third information.

According to another aspect, there is provided a terminal associated with a store and configured to provide time information for delivery of an item, the terminal including: a communication device; an output device; and a processor, It is operatively coupled to the communication device and the output device, and the processor is configured to: receive information from an electronic device associated with the shipment of an item after placing an order for an item in the store via the communication device Information on the estimated time required for the item; and providing a page containing the estimated time information through the output device. The estimated time information may be calculated based on first information about one or more shipping personnel assigned to the store and second information about a time it takes to ship an item from the store to a customer.

Specific details of other example embodiments are included in the detailed description and drawings. [Effect]

According to the present invention, a store manager can manage orders and shipping staff of one of his stores, and based on this, the store manager can check statistical information about his store, so that there is an effect of increasing store management efficiency.

In addition, a system can calculate an average required time or receive a fixed required time based on the store's order history, and can quickly perform a time calculation for each operation from ordering to return to the store based on the obtained time information. , without complicated procedures.

The effects of the present invention will not be limited to the above-mentioned effects and those skilled in the art will clearly understand other unmentioned effects from the following invention application scope.

The terms used in the example embodiments are commonly used terms currently in widespread use, taking into account their respective functions in the present invention. However, these terms may change depending on the intentions of those of ordinary skill, legal precedent, the emergence of new technologies, and the like. Furthermore, in some cases, there may be terms arbitrarily selected by the applicant, and in this case, the meanings of the terms will be described in detail in the corresponding description. Therefore, the terms used herein should not be simply interpreted as their names, but should be based on the meaning of the terms and the overall context of the present invention.

Throughout this specification, when a part is referred to as "comprising" a component, it means that the part does not exclude other components, and may further include other components, unless otherwise specifically defined. In addition, the terms "...", "...portion", "...module" and the like refer to a unit that handles at least one function or operation, which may be implemented in hardware or software or in both hardware and software. Implemented in a combination of software.

The expression "at least one of a, b and c" shall be understood to include only a, only b, only c, both a and b, both a and c, both b and c or all of a, b and c .

The term "terminal" mentioned below may be implemented as a computer or a portable terminal capable of accessing a server or another terminal through a network. Here, the computer may include, for example, a laptop computer, a desktop computer, and a notebook computer equipped with a web browser. The portable terminal may be a wireless communication device that ensures portability and mobility, and includes any type of handheld wireless communication device, such as a tablet computer (PC), a smart phone, a Terminals based on communications, such as International Mobile Telecommunications (IMT), Code Division Multiple Access (CDMA), W-Code Division Multiple Access (W-CDMA) and Long Term Evolution (LTE).

Example embodiments of the present invention, which can be easily carried out by those skilled in the art, will be described in detail below with reference to the accompanying drawings. This invention may, however, be embodied in many different forms and should not be construed as limited to the example embodiments described herein. In the present invention, an item may refer to a single item, or may refer to a group of items of the same type. Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

Figure 1 illustrates a system for providing time information related to item shipping, according to an example embodiment.

Referring to FIG. 1 , a system 1 for providing time information related to item delivery may include an electronic device 10 , an administrator terminal 20 , a customer terminal 30 and a delivery staff terminal 40 . In the system 1 for providing time information related to item transportation shown in FIG. 1 , only components related to this example embodiment are shown. Therefore, those of ordinary skill in relation to the present example embodiment will understand that in addition to the components illustrated in FIG. 1 , other general components may also be further included.

The electronic device 10 and the terminals 20, 30 and 40 can communicate with each other through a network (not shown). Here, the network may include any one or more combinations of a local area network (LAN), a wide area network (WAN), a value-added network (VAN), a mobile radio communication network, and a satellite communication network. In addition, the network is an integrated data communications network that allows the network components of Figure 1 to communicate smoothly with each other, and may include a wired Internet, a wireless Internet, and a mobile wireless communications network. Wireless communications may be, for example, Wireless Fidelity (Wi-Fi) LAN, Bluetooth, Bluetooth Low Energy, ZigBee, Wi-Fi direct (WFD), Ultra-Wideband (UWB), Infrared Data Association (IrDA) communications, Near Field Communications ( NFC) or the like, but the invention is not limited thereto.

According to an example embodiment, the electronic device 10 may be a device included in a server for managing at least one store. For example, the electronic device 10 can manage the server to configure a management page for each store.

Electronic device 10 can check with a store to provide time information. According to an example embodiment, the electronic device 10 may receive order information from the customer terminal 30 and check a store where item pickup and collection for delivery may be performed based on the received order information. For example, the customer terminal 30 may request an order by specifying a store, and in this case, the order information received from the customer terminal 30 may be one or more orders from the designated store. Alternatively, a location of the customer terminal 30 may be identified as a destination for receiving items, and a nearby store may be designated based on the location of the customer terminal 30. In addition, the electronic device 10 can assign a picker or both a picker and a delivery worker to each of the one or more orders received from the customer terminal 30 .

Electronic device 10 may check first information regarding one or more delivery personnel assigned to the store. Additionally, secondary information can be checked regarding the time it takes to ship an item from the store to a customer. According to an example embodiment, the first information may include the number of available transport workers among one or more transport workers. At this time, the first information can be determined based on multiple pieces of information provided by one or more transport worker terminals 40 . For example, the delivery staff terminal 40 may provide the electronic device 10 with information including at least one of a delivery assignment waiting state, an item delivery state, and a return to store state. Through this, the electronic device 10 can check available delivery personnel.

According to an example embodiment, the second information may be determined based on information received by the administrator terminal 20 . For example, the manager terminal 20 may receive an average required time to ship an item in a store after placing an order for the item based on an order history associated with the store. Alternatively, the average required time may be calculated by the electronic device 10 based on order history associated with the store. In addition, the manager terminal 20 may receive a fixed required time for shipping an item after placing an order, and provide the fixed required time to the electronic device 10 .

The electronic device 10 may check third information regarding an estimated time required to ship an item in a store after placing an order for the item based on the first information and the second information. In addition, the electronic device 10 may provide the third information to the manager terminal 20 before placing an order for the item. According to an example embodiment, the electronic device 10 may receive an average time required to ship an item after placing an order from the manager terminal 20, and check the average time required as the third information. According to another example embodiment, the electronic device 10 may obtain one of the costs of shipping an item after placing an order based on an order history that includes a plurality of pieces of information regarding the time it takes to ship an item after placing an order for the item. Average time required. Additionally, the third information may be calculated by checking the number of available transport workers based on the first information. According to another example embodiment, the electronic device 10 may receive a fixed required time for shipping an item in the store after placing an order for the item from the manager terminal 20, and determine one or more items based on the first information. Whether there are any transportation workers waiting for transportation assignment among the transportation workers. In addition, when there is a transportation worker waiting for transportation assignment among one or more transportation workers, the third information can be checked based on the fixed required time. Alternatively, when there is no delivery worker among the one or more delivery staff waiting for delivery assignment, the delivery worker in a return-to-store state may be additionally checked from among the one or more delivery workers. At this time, when there is no transportation worker in a return state, one or more transportation workers are listed based on the transportation start time, and the first transportation worker can be checked based on the fixed required time of the transportation worker with the earliest transportation start time. Three information. Alternatively, when there are shipping workers in a return status, one or more shipping workers are listed based on the time of return to the store, and the shipping worker with the earliest return time can be checked based on the fixed required time. Three information. At this point, since the pickup of the item can be performed when the shipping worker returns to the store, it can be calculated by excluding an estimate of the time it would take to pick up the item after placing an order for the item in the store. Calculate third information.

A user can select a store for delivery of items to be managed in the manager terminal 20, or the manager terminal 20 can provide an order management page based on user information. For example, based on the identification (ID) of a user accessing the system 1 for providing time information, the system 1 for providing time information of the present invention can provide for checking information about a store managed by the corresponding user. And manage one of the store pages accordingly.

The manager terminal 20 may receive information from the electronic device 10 about an estimated time required to ship an item in the store after placing an order for the item, and output a page containing the information about the estimated time. At this point, estimated time information may be calculated based on first information about one or more shipping personnel assigned to the store and second information about a time it takes to ship an item from the store to a customer.

The customer terminal 30 may receive an order-related request from the user. For example, the user may select an item and enter a purchase request for the corresponding item in the client terminal 30 . In addition, the client terminal 30 may transmit the received purchase request to the electronic device 10 . At this time, the information transmitted from the client terminal 30 to the electronic device 10 may include information about the user who has selected the item. Information about the user can be used to designate a store for delivery of items.

The delivery staff terminal 40 is a terminal of a user who delivers items, and the user can check the order information assigned to him through the delivery staff terminal 40 . For example, the user can check information about an item to be delivered by the delivery staff and information about a delivery address through the delivery staff terminal 40 . In addition, the user can transmit information about one of its current states (eg, a delivery assignment waiting state, an item delivery state, or a return-to-store state) to the electronic device 10 through the delivery staff terminal 40 . According to an example embodiment, the user of the delivery worker terminal 40 may be a user assigned to a specific store and specifically responsible for delivering for the corresponding store, and therefore, the delivery worker terminal 40 of the user waiting for the delivery assignment Can be targeted within a specific range of one of the assigned stores.

FIG. 2 illustrates a view of an order management page 200 before assigning a store, according to an example embodiment.

According to an example embodiment, an order management page 200 may exist for each store, and a manager of each store may access one of the order management pages to manage order information and shipping information associated with the order.

According to an example embodiment, in the order management page 200 before specifying a store, time information related to item shipping may be displayed as "0". Therefore, after specifying a store, a user can check the order status information from the order management page 200. The user can directly select a store to be managed by the user, or the server can automatically select a store for the user based on the location of one of the user's terminals.

Referring to Figure 2, since it is the state before assigning a store, the map information 210 is in a state of unassigned stores, and in the map information 210, one of the user's current location or the previous location of the corresponding terminal can be displayed as a default. The location of the managed store. In addition, since it is the state before the store is assigned, "0" minutes can be displayed for the time information 220.

FIG. 3 is a view of an order management page 300 for displaying information related to an ongoing order according to an example embodiment.

According to an example embodiment, the order management page 300 may include map information 310 . Since FIG. 3 illustrates an order management page 300 in which a store is specified, the map information 310 may be based on a location of the store. Map information 310 may include at least one of an indicator of a delivery worker in a delivery assignment waiting state, an item delivery state, and a return to store state within a predetermined range from the location of the store. For example, an indicator 311 of a designated store may be displayed in a center of the map, and an indicator 312 of a delivery worker waiting for a delivery assignment may be displayed as an indication of waiting around the store. An indicator 313 of a delivery worker in a state of delivering an item and an indicator 314 of a delivery worker returning after delivery may also be displayed on the map based on the actual location of the delivery staff. These indicators 312, 313, and 314 for the transportation worker may be displayed based on a plurality of pieces of information received from the transportation worker terminal 40.

The order management page 300 may include information 320 regarding an estimated time it will take to ship an item after placing an order for the item. The information 320 regarding the estimated time required may be information for one order selected from among the orders related to the items in the store, but may be time information commonly applied to orders related to the items in the store. One method of calculating the estimated required time will be described below with reference to FIGS. 5 and 6 .

According to an example embodiment, the order management page 300 may include information 330 related to ongoing orders. According to an example embodiment, the in-progress order related information 330 may include an order identifier, customer information of the orderer, a shipping related order status, an estimated required time, related to an elapsed time since the order information was received. At least one of the information and the staff assignment status information.

In particular, the order identifier may be an order number managed in the store. Additionally, the orderer's customer information may be identification information based on personal information entered by a purchaser to place an order through an online access store. For example, a buyer may enter a name, a shipping address, and their contact information to purchase an item, and based on this, the customer may be identified.

Shipping-related order status refers to the shipping status of one of the items based on the order. For example, the shipping-related order status may include the status of items waiting for pickup, in pickup, waiting for shipping, and in transit. Estimated time information refers to time information that is information about the estimated time it will take to ship an item after placing an order for the item. Estimated time information can vary for each order and can be applied together when orders are placed for the same store. In the latter case, the time may also be confirmed at estimated time required information 320 .

The elapsed time information includes time information from a time point when the store receives the customer's order information to a current time point. Moreover, the elapsed time information may further include tag information, which may be based on whether the delivery completion time of an item exceeds the estimated required time and whether a worker has been assigned during a predetermined time from a point in time when the order information is received. One of them will decide. Specifically, when the item delivery completion time exceeds the estimated required time, the corresponding order is marked as a missed order. In addition, when the delivery completion time of the item is within the estimated required time, the corresponding order is marked as an on-time processing order. In addition, when a worker has not been assigned within a predetermined time period from the time point of receiving the order information, the corresponding order is marked as a delayed order. For example, when a picker has not been assigned within two minutes from the time the order information is received and therefore an item pickup operation has not even started, the corresponding order may be displayed as a delayed order. Alternatively, when pickup of an item is completed, but shipping of the item has not begun because a shipping worker was not assigned within three minutes from the time the pickup operation was completed, the order may be displayed as a backorder.

Referring to Figure 3, when the estimated time required for an order related to a store is set to 12 minutes, an order that takes 12 minutes and 1 second from the time point of receiving the order information to the time point of completing a shipment can be An order marked with a "missed order" tag 331 and which takes 6 minutes and 59 seconds from the time of receiving the order information to the time of completing a shipment may be marked with a "on-time order processing" tag 333 . In addition, an order that is not assigned a picker within 2 minutes and 59 seconds from the time the order information is received may be marked with a "backed order" tag 332.

The worker assignment status information indicates whether each order is assigned a worker that includes a picker or a delivery worker. For example, staff assignment status information may include a status of a staff member being assigned or not assigned, and information about the assigned staff member may be displayed. For example, the type and name of the staff member, identifier or the like may be displayed as staff information. In a state where workers are not assigned, an "unassigned" instruction can be used to launch an interface for manually requesting worker assignments. According to an example embodiment, the electronic device 10 may assign only a picker to each of one or more orders, or assign both a picker and a delivery worker simultaneously. Therefore, the status of not assigning a worker may include all the status of not assigning a picker, a status of not assigning a delivery worker, and a state of not assigning both a picker and a delivery worker. In the status of assigning a worker, information about the worker (a picker or a delivery worker) can be displayed, for example, "Driver C" or "Clerk A", and can be activated to request cancellation of the assignment (instruction An interface for "cancel assignment") or reassignment (instruction "reassign") a worker.

According to an example embodiment, the order management page 300 may include store statistical information 340 . The statistical information 340 may include order-related statistical information 341 and staff-related statistical information 342. Order-related statistical information 341 may include the number of orders shipped during a predetermined time period and the number of orders shipped within an estimated required time compared to the number of orders shipped during the predetermined time period. Referring to Figure 3, it can be seen that the store has completed 800 orders in one day, of which 788 orders were shipped within the estimated required time, achieving an overall on-time completion rate of 98.5%.

In addition, the order-related statistical information 341 may further include ongoing order statistical information. Specifically, in-progress order statistics may include information summarized based on the shipping progress status of currently in-progress orders, excluding orders that have completed shipment. In-progress order statistics may include information about an order in a waiting for pickup status, an order in a pickup status, an order in a waiting for shipping status, and an order in a shipping status. Referring to Figure 3, it can be seen that currently in the store, 28 orders are in progress, of which 2 orders are in a waiting for pickup status, 8 orders are in a pickup status, 3 orders are in a waiting for shipping status, and 15 Orders are in a shipping status.

The worker related statistical information 342 may indicate the number of pickers or delivery workers working on each shipping progress status of the order in progress. The staff-related statistical information 342 may include the number of pickers waiting for pick-up assignments, the number of pick-ups performing a pick-up operation, the number of delivery staff waiting for pick-up assignments, the number of pick-ups performing a delivery operation. At least one of multiple pieces of information related to the number of delivery staff and the number of delivery staff returning to the store. Referring to Figure 3, it can be seen that currently in the store, 27 staff members are assigned to orders, of which 1 is waiting to pick up the goods, 8 are performing a pickup operation, 0 are waiting for a delivery operation, and 15 are performing a delivery operation. Shipping operation and 3 are being returned to the store. In addition, through the staff-related statistical information 342, it can also be inferred that among the 27 staff assigned to the store, 9 are pickers and 21 are delivery staff.

FIG. 4 is a view of an order management page 400 for displaying shipping result information according to an example embodiment.

According to an example embodiment, the order management page 400 may include map information 410, estimated required time information 420, and statistical information 440, and a description thereof will be made with reference to FIG. 3 .

According to an example embodiment, the order management page 400 may further include shipping result information 430 . Shipping result information 430 may include an order identifier, customer information of the orderer, a shipping-related order status, an estimated time required, a total shipping time, a shipping completion time, an estimated return time of the shipping staff, and shipping At least one of the staff information. The description of the order identifier, the customer information of the orderer and the elapsed time information will refer to the description of the ongoing order related information 330 in FIG. 3 .

In the shipping result information 430, the shipping-related order status refers to an order status after shipping an item to a customer has been completed. For example, a shipping-related order status may include a shipping completion status (for a shipping worker) and a return status. Shipping time information includes the time it takes from the time point of receiving the order information until the completion of a shipment. In addition, the shipping time information may further include label information, and the label information may be determined based on whether the item shipping completion time exceeds an estimated required time. For example, when an item's delivery takes longer than its estimated time, the corresponding order may be marked with a "missed order" label. In addition, when the item delivery time is within the estimated required time, the corresponding order can be marked with a "On-time processing order" label.

Referring to Figure 4, when the estimated time required for an order related to a store is set to 12 minutes, an order that takes 11 minutes and 35 seconds from the time point of receiving the order information to the time point of completing a shipment can be An order marked with a "On-time Processed Order" tag 431 and which takes 12 minutes and 1 second from the time of receiving the order information to the time of completing a shipment may be marked with a "Missed Order" tag 432.

The delivery completion time information in the delivery result information 430 indicates a time when the item has been delivered. Additionally, the delivery worker's estimated return time is based on the delivery completion time information to indicate an estimated time for the delivery worker to arrive at the store. In addition, the delivery worker information may also include information about a delivery worker who has completed a delivery.

Figure 5 is a view related to an example of checking second information regarding a time required to ship an item to a customer, according to an example embodiment.

According to an example embodiment, the second information may be determined based on information input by a manager of the store. Specifically, the electronic device 10 may receive an estimated time required to ship an item in the store after placing an order for the item from the manager terminal 20 , and may check the received estimated time required as the third information. . According to an example embodiment, an estimated time required for each order may be entered, and an estimated time required for each order corresponding to the store may be entered.

Referring to Figure 5, the user can arbitrarily enter the estimated time required for one of the orders in the store. In Figure 5, the user sets that it takes 12 minutes to complete the delivery of one item. In this case, the estimated time required for one of the corresponding orders may be displayed as 12 minutes in each of the manager terminal 20, the customer terminal 30, and the shipping worker terminal 40.

6 is a view related to an example of checking second information regarding a time required to ship an item to a customer, according to an example embodiment.

According to an example embodiment, the system 1 for providing time information related to item shipping may obtain an average time required to ship an item after placing an order based on an order history associated with a store. At this time, the average required time can be input from the administrator terminal 20, and can also be calculated in the electronic device 10.

Additionally, the system 1 for providing time information may obtain the number of available shipping workers based on information regarding one or more shipping workers assigned to the store. This can be information provided by the server based on store information. In addition, the system 1 for providing time information can calculate an estimated required time based on the obtained average required time and the number of transportation workers. For example, when it is determined that the number of transportation workers is insufficient to meet the average required time, the estimated required time may be calculated to extend, and in the opposite case, the estimated required time may be further shortened. Additionally, the estimated time required can also be calculated by further checking the delivery staff awaiting delivery assignments from among the available delivery staff. For example, when there are no delivery workers waiting for delivery assignments, the estimated required time may be calculated to extend, and in the opposite case, the estimated required time may be calculated based on the obtained average required time.

Referring to FIG. 6, in an interface 601, the user can input a request to calculate the estimated time required. In an interface 602, the user can input an average required time 610 or receive the average required time 610 from the server. Additionally, one of the number 620 of available shipping workers may be received from the server. An interface 603 illustrates an example in which a user changes a setting of an average required time 630 from 7 minutes to 8 minutes, according to an example embodiment. An interface 604 illustrates the use of the administrator terminal 20 as shown in FIG. 5 in a situation where the user does not wish to calculate an estimated time required based on the average time required and the number of transportation workers, according to an example embodiment. Enter any instance of an estimated time required. The mode of automatically calculating the estimated time required and the mode of directly inputting the estimated time required can be switched between each other through a switching interface 640 .

According to another example embodiment, the system 1 for providing time information may receive a fixed required time to ship an item in a store after placing an order for the item. The fixed required time can be input from the manager terminal 20. The fixed required time is a time interval (or time window) that can be set arbitrarily by the user without considering the order history associated with the store, which is different from the average required time. In addition, the fixed required time is applied to one of the time intervals from the start of the shipment to the completion of the item shipment (shipment completion) and return to the store. That is, the fixed required time applies to each time interval (or time window) from the start of shipping to the completion of shipping, from the completion of shipping to return to the store, and further from the start of shipping to completion of the next order.

The system 1 for providing time information may determine whether there is a shipping worker waiting for shipping assignment based on information about one or more shipping workers assigned to the store. When there are one or more transport workers waiting for a transport assignment, the estimated transport time information can be checked based on a fixed required time. For example, when the required time is fixed at 10 minutes, you can estimate that it will take 10 minutes for the delivery worker to pick up the item and complete the delivery. Alternatively, according to another example embodiment previously described, when there are delivery workers waiting for delivery assignments, the estimated delivery time may be determined based on the obtained average required time.

According to an example embodiment, when there is no transportation worker waiting for transportation assignment among the one or more transportation workers, the system 1 for providing time information may further check from the one or more transportation workers who are returning to Store status shipping staff. According to an example embodiment, when there are no transport workers in a return state, one or more transport workers may be listed based on the transport start time. Additionally, the third information can be checked based on a fixed required time for the delivery worker with the earliest delivery start time. For example, when the required time is fixed at 7 minutes, 7 minutes can be applied to the three times from the start of the shipment to the completion of the shipment, from the completion of the shipment to the return to the store, and from the return to the store to the completion of the shipment of the next order. interval (or time window) and calculate the estimated time required as 21 minutes. At the same time, when there are delivery workers in a return status, one or more delivery staff may be listed based on the time of return to the store. Additionally, the third information can be checked based on a fixed required time for the delivery worker with the earliest return time. For example, when the required time is fixed at 7 minutes, it can be calculated by applying a time interval (or time window) of 7 minutes from return to the store to completion of shipment of the next order as the delivery worker's estimated return time. Estimate the time required. At this point, since the pickup of the item can be performed when the shipping worker returns to the store, it can be calculated by excluding an estimate of the time it would take to pick up the item after placing an order for the item in the store. Calculate third information. Although example embodiments have been previously described as calculating the time interval (or time window) based on a fixed required time, the time interval (or time window) may be calculated based on an average required time.

Through the method of the present invention for providing time information related to the delivery of items, items of a store can be provided to customers within a predetermined radius around a location of the store, and therefore, the delivery staff assigned to the store can only Executing deliveries within a predetermined radius enables quick provision of time estimates without the need to track the location of one of the delivery workers and complicated calculations, and saves resources.

In the following, an operation method for providing time information related to item transportation through a flow chart according to an example embodiment of the present invention will be described in detail.

7 is a flowchart illustrating a method for providing time information related to item shipping according to an example embodiment. An electronic device may be the electronic device 10 of the system 1 for providing time information related to item transportation, and a terminal may be the administrator terminal 20 of the system 1 for providing time information related to item transportation.

In operation S701, the electronic device 10 may check a store to provide time information related to item delivery. The store can be selected from the administrator terminal 20, or the electronic device 10 can set the store based on the information of the administrator terminal 20. According to an example embodiment, electronic device 10 may verify one or more orders related to a store. Additionally, a picker or both a picker and a delivery worker may be assigned to each of one or more orders.

In operation S702, the electronic device 10 may check first information about one or more delivery staff assigned to the store. A shipping worker is a person who ships an item to an orderer, and one or more shipping workers may be assigned to a store. Each delivery worker may be assigned to multiple stores, or may be assigned uniquely to one store. The first information may include information related to the delivery staff, such as an identifier of the delivery staff, the number of delivery staff assigned to the store, status information of the delivery staff, and the like. The first information may include the number of available transport workers among one or more transport workers, and may be determined based on a plurality of pieces of information provided by one or more transport worker terminals 40 . For example, the delivery staff can input at least one status information through their terminals, such as whether they are currently in a delivery assignment waiting state, an item delivery state, and a return-to-store state after delivery is completed.

In operation S703, the electronic device 10 may check second information about a time taken to ship an item of the store to the customer. According to an example embodiment, the second information may be determined based on information input by a manager of the store. For example, the electronic device 10 may receive an estimated time required to ship an item in a store as the second information from the manager terminal 20 after placing an order for the item. In addition, in subsequent operation S704, the received estimated required time may be checked as third information. Alternatively, the second information may include an order history that includes information regarding the time it took to ship an item from the store after an order was placed for the item. In addition, the electronic device 10 can obtain an average time required to ship an item after placing an order through the order history. Alternatively, the second information may include a fixed required time to ship an item from the store after placing an order for the item. The fixed required time information may be information received from the manager terminal 20 .

In operation S704, the electronic device 10 may check third information regarding an estimated time required to ship an item in a store after placing an order for the item based on the first information and the second information. According to an example embodiment, the electronic device 10 may obtain an average time required to ship an item after placing an order based on the order history associated with the store according to the second information. In addition, the electronic device 10 may obtain the number of available transport workers based on the first information. In addition, third information about the estimated required time may be calculated based on the obtained average required time and the number of transportation workers.

According to an example embodiment, when the fixed required time is received and verified as the second information, the electronic device 10 may determine whether there is a transportation worker among one or more transportation workers waiting for transportation assignment based on the first information. When there are transport workers waiting for transport assignments among one or more transport workers, the electronic device 10 can calculate the third information based on the fixed required time. Alternatively, the electronic device 10 may check the delivery staff returning to the store from the one or more delivery staff when there is no delivery staff waiting for delivery assignment. At this time, if there are no delivery staff returning to the store, the electronic device 10 may list one or more delivery staff based on the delivery start time. Additionally, the third information can be checked based on a fixed required time for the delivery worker with the earliest delivery start time. Alternatively, when there are shipping workers returning to the store, the electronic device 10 may list one or more shipping workers based on the time of return to the store. Additionally, the third information can be checked based on a fixed required time for the delivery worker with the earliest return time. At the same time, since the delivery staff may have time to pick up an item, when calculating the third information, the electronic device 10 may calculate by excluding an estimated time required to pick up the item after placing the order.

In operation S705, the electronic device 10 may provide third information. The third information may be provided to the manager terminal 20, and may also be provided to the customer terminal 30 and the transportation worker terminal 40.

FIG. 8 is a block diagram of a user terminal 20 for providing time information related to item delivery according to an example embodiment. The user terminal 20 in FIG. 8 may correspond to the administrator terminal 20 in FIG. 1 .

According to an example embodiment, the user terminal 20 of the present invention may include a communication device 22, an output device 24 and a processor 26. One of ordinary skill will appreciate that the components illustrated in Figure 8 are not necessary to implement the terminal, and therefore the terminal described herein may have more or fewer components than those listed above.

Communication device 22 may communicate with an external electronic device using wired and wireless communication technologies, and may include a transceiver. The external electronic device may be a terminal or a server. In addition, the communication technology using the communication device 22 may include, but is not limited to, Global System for Mobile Communications (GSM), Code Division Multiple Access (CDMA), Long Term Evolution (LTE), 5th Generation (5G), Wireless Local Area Network (WLAN) ), Wireless Fidelity (Wi-Fi), Bluetooth, Radio Frequency Identification (RFID), Infrared Data Association (IrDA), ZigBee, Near Field Communication (NFC) and the like, but the invention is not limited thereto.

According to an example embodiment, communication device 22 may receive information from electronic device 10 regarding an estimated time it would take to ship an item from a store after placing an order for the item. The estimated time required information may be information calculated in the electronic device 10 based on first information assigned to one or more delivery staff of the store and second information regarding the time it takes to deliver an item from the store to a customer. . According to an example embodiment, communication device 22 may receive, through an input device (not shown), an estimated time required or a fixed time required to ship an item after placing an order.

The output device 24 is a device for generating an output related to vision, hearing, touch, or the like, and may include at least one of an optical output portion, a display, a sound output portion, and a haptic module. The display can implement a touch screen by forming a layered structure or integrating with touch sensors. The touch screen can provide an output interface between the terminal and the user, and is also used as a user input portion for providing an input interface between the terminal and the user.

According to an example embodiment, output device 24 may output map information based on a location of a store. The map information may include at least one of an indicator of a delivery worker in a delivery assignment waiting state, an item delivery state, and a return to store state within a predetermined range from the location of the store. In addition, the output device 24 can output information related to ongoing orders. In-progress order-related information may include an order identifier, customer information about the orderer, a shipping-related order status, an estimated time required, information related to elapsed time since the order information was received, and staff assignment status. At least one of the information. In addition, the elapsed time information may also include tag information determined based on whether the delivery completion time of an item exceeds the estimated required time and whether one of the staff members is assigned during a predetermined time from the time when the order information is received. According to an example embodiment, the output device 24 may output shipping result information. Shipping result information may include an order identifier, customer information of the orderer, a shipping-related order status, an estimated time required, a total shipping time, a shipping completion time, an estimated return time of the shipping staff, and shipping work At least one piece of personnel information. In addition, the output device 24 can output statistical information of the store. Statistical information can include order-related statistical information and staff-related statistical information. According to an example embodiment, the order-related statistical information may include the number of orders completed during a predetermined period of time, the number of orders completed within an estimated required time compared to the number of orders completed during the predetermined period, and the number of orders in progress. At least one of the order statistics. In addition, the in-progress order statistics may include multiple orders regarding an order in a waiting for pickup status, an order in a pickup status, an order in a waiting for shipping status, and an order in a shipping status. information. In addition, staff-related statistical information may include the number of pickups waiting for pickup assignments, the number of pickups performing a pickup operation, the number of delivery staff waiting for pickup assignments, and the number of pickups performing a delivery operation. At least one of multiple pieces of information related to the number of delivery staff and the number of delivery staff returning to the store. The store map information, in-progress order related information, shipping result information and statistical information described above can be determined based on the information received from the electronic device 10, and can also be determined based on a memory (not yet available) stored in the user terminal 20. display) to determine.

The processor 26 can control the overall operation of the user terminal 20 and process data and signals. According to an example embodiment, processor 26 may control the operation of communication device 22 and output device 24 to provide time information related to item shipping. Additionally, the processor 26 may configure a page output based on the estimated required time information received from the electronic device 10 . Alternatively, processor 26 may receive first information from electronic device 10 regarding one or more shipping staff assigned to the store and second information regarding the time it takes to ship an item from the store to a customer, and based on the First information and second information are used to configure a page containing estimated required time information.

According to an example embodiment, the user terminal 20 may further include an input device (not shown). The input device may include a camera or image input portion for inputting an image signal, a microphone or audio input portion for inputting an audio signal, and a user input portion for receiving information from the user (e.g., a touch keys, a mechanical key or similar). The input device may also include at least one or more sensors for detecting at least one of information in the mobile terminal, information about the surrounding environment surrounding the mobile terminal, and user information. For example, the input device may include a proximity sensor, a lighting sensor, a touch sensor, a motion sensor, a finger scan sensor, an optical sensor (eg, a camera), and At least one of a microphone. At the same time, the mobile terminal of the present invention can combine and utilize information detected by at least two sensors among the sensors described above.

Devices according to the foregoing example embodiments may include a processor, a memory for storing and executing program data, a persistent storage medium (such as a disk drive), a communication port for communicating with an external device, and a user Interface devices (such as a touch panel, a key or a button) and the like. Methods implemented as software modules or algorithms may be stored as program instructions or computer-readable code executable on a processor on a computer-readable medium. Examples of computer-readable recording media include magnetic storage media (e.g., read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and optical recording media (e.g., compact disc (CD)- ROM or Digital Versatile Disc (DVD)). The computer-readable recording medium can also be distributed over network-coupled computer systems so that the computer-readable program code is stored and executed in a distributed fashion. This media can be read by a computer, stored in memory, and executed by a processor.

Also, throughout example embodiments, a communication device may include a transceiver for transmitting and receiving information.

This example embodiment may be described in terms of functional block components and various processing operations. These functional blocks may be implemented by any number of hardware and/or software components configured to perform specified functions. For example, example embodiments may employ various integrated circuit (IC) components, such as memory elements, processing elements, logic elements, lookup tables, and the like, which may be implemented within one or more microprocessors or other control devices. Perform various functions under control. Similarly, where components of the invention are implemented using software programming or software components, example embodiments may be implemented using any programming or scripting language, such as C, C++, Java, a combinatorial programming language, or the like, where using Any combination of data structures, objects, programs, routines, or other programming elements implements algorithms. Functional aspects may be implemented as algorithms executing on one or more processors. Additionally, this example embodiment may employ any number of techniques for electronic configuration, signal processing and/or control, data processing, and the like, in accordance with relevant techniques. The terms "mechanism," "component," "part," and "configuration" may be used broadly and are not limited to mechanical or physical embodiments. These terms may include software routines associated with a processor and the like.

The example embodiments described above are examples only, and other example embodiments may be implemented within the scope of the invention claims that are subsequently described.

10: Electronic devices 20: Manager terminal 22: Communication device 24:Output device 26: Processor 30:Customer terminal 40: Transport staff terminal 200:Order management page 210:Map information 220: Time information 300: Order management page 310:Map information 311: indicator 312: indicator 313: indicator 314: indicator 320:Information 330: Information about orders in progress 331: "Missed order" label 332: "Backorder" label 333: "Orders processed on time" label 340:Statistical information 341: Order related statistical information 342: Staff related statistical information 400: Order management page 410:Map information 420: Estimated time information 430: Shipping result information 431: "Orders processed on time" label 432: "Missed order" label 440:Statistical information 601:Interface 602:Interface 603:Interface 604:Interface 610:Average time required 620: Number of available transport workers 630:Average time required 640:Switch interface S701: Operation S702: Operation S703: Operation S704: Operation S705: Operation

Figure 1 illustrates a system for providing time information related to item shipping, according to an example embodiment.

FIG. 2 illustrates a view of an order management page before assigning a store, according to an example embodiment.

FIG. 3 is a view of an order management page for displaying information related to an ongoing order according to an example embodiment.

FIG. 4 is a view of an order management page for displaying shipping result information according to an example embodiment.

Figure 5 is a view related to an example of checking second information regarding a time required to ship an item to a customer, according to an example embodiment.

6 is a view related to an example of checking second information regarding a time required to ship an item to a customer, according to another example embodiment.

7 is a flowchart illustrating a method for providing time information related to item shipping according to an example embodiment.

FIG. 8 is a block diagram of a user terminal for providing time information related to item delivery according to an example embodiment.

S701: Operation

S702: Operation

S703: Operation

S704: Operation

S705: Operation

Claims (19)

A method for providing time information related to the transportation of an item through an electronic device, the method includes: Check one store; Verify first information about one or more delivery staff associated with the store; Check secondary information regarding the shipping time of one of the items for the store; Check third information based on the first information and the second information regarding an estimate of the time it would take to ship the item after placing an order for the item at the store; and Provide a page containing the first information and the third information. Such as the method of request item 1, where The first information includes status information of the one or more delivery workers assigned to the store; and The status information includes at least one of a shipping assignment waiting status, an item shipping status, and a return to the store status. Such as the method of request item 1, where The page contains map information based on one of the store's locations, and The map information includes at least one of an indicator of a delivery worker in a delivery assignment waiting state, an item delivery state, and a return to the store state within a predetermined range from the location of the store. The method of claim 1 further includes: Calculate an on-time completion rate based on the third information, wherein the on-time completion rate includes a ratio of the number of orders completed within the estimated required time based on the third information to the number of orders completed during a first period; and The page further includes the on-time completion rate. Such as the method of request item 1, where This third information is provided via this page prior to placing an order for the item. Such as the method of request item 1, where the first information includes the number of available transport workers among the one or more transport workers, The first information is determined based on a plurality of pieces of information provided by the one or more transportation workers' terminals, and The second information is determined based on information entered by a manager of the store. The method of claim 1 further includes: Check one or more orders related to the store; and Assign a picker or both a picker and a delivery worker to each of the one or more orders. Such as the method of request item 1, where The verification of the second information includes receiving from a terminal associated with the store the estimated time it will take to ship the item after placing an order for the item at the store, and The checking of the third information includes checking the received estimated time required as the third information. Such as the method of request item 1, where the second information includes an order history that includes information about the time it took to ship the item after placing an order for the item at the store, and The verification of the third information includes: Obtain an average time required to ship the item after placing an order for the item in the store based on the second information; Obtain the number of available transport workers based on the first information; and The third information is calculated based on the average required time and the number of transportation workers. Such as the method of request item 1, where The verification of the second information includes receiving a fixed required time to ship the item after placing an order for the item at the store, and The verification of the third information includes: Determine whether there is a transportation worker among the one or more transportation workers waiting for a transportation assignment based on the first information; and When there is a transportation worker waiting for transportation assignment among the one or more transportation workers, the third information is calculated based on the fixed required time. Such as the method of request item 10, wherein When there is no transportation worker waiting for transportation assignment among the one or more transportation workers, the method includes, Check back from the one or more delivery staff to one of the store's delivery staff, When there are no shipping workers returning to the store, this method contains: List the one or more delivery workers based on the delivery start time; and For the delivery staff with the earliest delivery start time, the third information is checked based on the fixed required time, When there is a shipping worker returning to the store, this method contains: List the one or more transport workers based on return time; and The delivery staff checks the third information based on the fixed required time for one of the earliest return times, and The third information is calculated by excluding an estimated time required to pick up the item after placing an order for the item at the store. Such as the method of request item 1, where This page contains information about ongoing orders, and The in-progress order-related information includes an order identifier, customer information of the person who placed the order, a shipping-related order status, an estimated required time, information related to the elapsed time from the point in time when the order information was received, and At least one of the worker assignment status information. Such as the method of request item 12, wherein This elapsed time information contains Marking information is determined based on whether the delivery completion time of an item exceeds the estimated required time and whether a staff member is assigned during a predetermined time from a time point when the order information is received. Such as the method of request item 1, where This page contains shipping results information, and The shipping result information includes An order identifier, the customer information of the orderer, a delivery-related order status, an estimated time required, a total delivery time, a delivery completion time, an estimated return time of the delivery staff and at least one of the delivery staff information One. Such as the method of request item 1, where This page contains statistics for the store, and This statistical information includes order-related statistical information and staff-related statistical information. Such as the method of request item 15, wherein The order-related statistical information includes the number of orders that have been shipped during a predetermined period, the number of orders that have been shipped within an estimated required time compared to the number of orders that have been shipped during the predetermined period, and statistical information on orders in progress. at least one, and The in-progress order statistical information includes a plurality of information about an order in a waiting for pickup status, an order in a pickup status, an order in a waiting for shipping status, and an order in a shipping status. Such as the method of request item 15, wherein Statistics related to this worker include The number of pickers waiting for pickup assignments, the number of delivery staff waiting for delivery assignments, the number of pickers performing a pickup operation, the number of such delivery staff performing a delivery operation and returning to the store At least one of the number of such transport workers. A computer-readable non-transitory recording medium having a program for causing a computer to execute the method of claim 1 recorded on the computer-readable non-transitory recording medium. A terminal that is associated with a store and provides time information for the delivery of an item, the terminal includes: a communication device; an output device; and a processor operably coupled to the communication device and the output device, where the processor is configured to: Check one store; Verify first information about one or more delivery staff associated with the store; Check secondary information regarding the shipping time of one of the items for the store; Check third information based on the first information and the second information regarding an estimate of the time it would take to ship the item after placing an order for the item at the store; and Provide a page containing the first information and the third information.