KR102426384B1 - Electronic apparatus for providing delivery information and method thereof - Google Patents

Abstract

According to the present disclosure, disclosed is a method for providing delivery information from an electronic apparatus. The method includes: a step of acquiring parcel packing completion information and pick-up location information; a step of assigning one delivery person among delivery people who can be assigned for parcel delivery based on information on the delivery people who can be assigned; and a step of providing delivery information including delivery destination information of the parcel and route information from a store to a destination to the assigned delivery person.

Description

ELECTRONIC APPARATUS FOR PROVIDING DELIVERY INFORMATION AND METHOD THEREOF

The present disclosure relates to an electronic device and method for providing delivery information. More specifically, the present disclosure determines an allocable delivery source among the delivery sources of the store for the delivery of the parcel on which the packing is completed, assigns one of the allocatable delivery sources to the delivery of the parcel, and provides the assigned delivery agent to the parcel delivery service. A method of providing destination information and delivery information, and an electronic device using the same.

As the use of the Internet becomes common, the e-commerce market is expanding. In particular, with the spread of infectious diseases, interest in e-commerce/online purchase where non-face-to-face product purchases are possible is rapidly increasing.

In the delivery of items such as fresh food, frozen food, delivered food, flowers, and plants, there is a particular need for delivery or prompt delivery while maintaining constant conditions such as freshness and warmth, compared to general delivery of items. However, delivery delays occur due to various reasons, such as delay in the preparation of items at a supplier such as a restaurant or delay in delivery preparation by a delivery person.

In addition, in recent years, in order to provide a user experience similar to that of directly purchasing an item offline, efforts are being made to reduce the time interval between a customer's order and the completion of the item's delivery for general item delivery.

In this regard, reference may be made to prior documents such as KR20160145815A or KR102230013B1.

The problem to be solved by this embodiment is to acquire parcel packing completion information and pickup location information, acquire information on allocable delivery sources among at least one delivery source in the store, and perform delivery of parcels based on allocable delivery source information To provide an electronic device and method for allocating one delivery source among allocatable delivery sources, and providing delivery information including delivery destination information of Parcel and route information from a store to a destination to the assigned delivery agent.

The technical problems to be achieved by the present embodiment are not limited to the technical problems described above, and other technical problems may be inferred from the following embodiments.

According to an exemplary embodiment, a method for providing delivery information in an electronic device includes: acquiring parcel packing completion information and pickup location information; obtaining information on an allocable delivery source among at least one delivery source of a store; allocating one of the allocatable delivery sources to the delivery of the parcel based on the information on the allocatable delivery sources; and providing delivery information including delivery destination information of the parcel and route information from the store to the destination to the assigned delivery person.

According to an embodiment, the allocating the delivery source may include: determining a priority among the allocable delivery sources based on time information when the allocable delivery source is converted to a delivery available state; and providing request information for requesting delivery of the parcel to a delivery person selected based on the priority, wherein the request information includes the store information, the pickup location information, and item information included in the parcel can do.

According to one embodiment, the delivery available state corresponds to a state in which the task assigned by the delivery person does not exist after the delivery person's task assignment exclusion state ends, and the task assignment exclusion state is that the delivery person does not go to work. It may include at least one of a non-delivery state, a state in which the delivery person is delivering, a state in which the delivery person does not return to the store after the delivery is completed, and a state in which the delivery person has requested to exclude the task assignment.

According to an embodiment, the method for providing delivery information may further include determining whether to provide feedback to the delivery person based on a history in which the delivery person has been in a work assignment exclusion state.

According to an embodiment, the allocating the delivery source may include: receiving pickup completion information corresponding to the pickup location from a first delivery source among the allocatable delivery sources; and providing request information for requesting delivery of the parcel to the first delivery person based on the pickup completion information.

According to an embodiment, receiving information informing that delivery of the parcel has been completed from the assigned delivery source; and providing return route information from the destination to the store to the delivery person.

According to an embodiment, the route information to the destination may be displayed in consideration of the transportation means used by the delivery person.

According to an embodiment, in the step of allocating the shipping agent, the estimated time required for moving from the store to the destination using the one or more transportation means with respect to the one or more transportation means used by the allocable delivery member obtaining a; and determining a priority among the allocatable delivery sources based on the expected time.

According to an embodiment, the delivery information may include a real-time location of the delivery source.

According to an embodiment, the delivery information further includes time information related to delivery of the parcel, and the time information includes information on time elapsed since the allocation of the delivery source, and the parcel was picked up from the allocated delivery agent. It may include at least one of information on time elapsed since the acquisition of information informing of

According to an embodiment, when receiving a request for route guidance information from the delivery source to the destination, the delivery information providing method may further include providing route guidance information to the destination. can

According to an embodiment, after the allocation of the delivery source, when the parcel is picked up by another delivery source before the allocated delivery person picks up the parcel, the delivery information providing method includes: It may include transmitting information for canceling the allocation to the .

According to an embodiment, after the allocation of the delivery source, when the allocated delivery person receives a request for cancellation of delivery corresponding to the parcel before picking up the parcel, the delivery information providing method includes: and transmitting information to cancel the assignment and information requesting to transport the parcel to a preset location.

According to one embodiment, after the assigned delivery person picks up the parcel, when the allocated delivery person receives a request for cancellation of delivery corresponding to the parcel before completing the delivery, the delivery information providing method comprises: , transmitting information for canceling the assignment and information requesting delivery of the parcel to a preset location to the assigned delivery person; and providing route information from the destination to the preset location.

An electronic device for providing parcel delivery information according to an embodiment includes a transceiver, a memory for storing instructions, and a processor, wherein the processor is connected to the transceiver and the memory to obtain parcel packing completion information and pickup location information and obtaining information on allocable delivery sources among at least one delivery source of the store, and assigning one delivery source among the allocatable delivery sources to the delivery of the parcel based on the allocatable delivery source information, and Delivery information including delivery destination information of the parcel and route information from the store to the destination is provided to the delivery person.

Specific details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for processing delivery information acquires information on a delivery source capable of assigning a parcel delivery service, allocates a delivery source for delivery of a parcel based on this, and provides the delivery destination information and By providing delivery information including route information, efficient delivery manpower allocation in consideration of a real-time situation is possible, and delivery convenience of delivery personnel may be improved.

Effects of the invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram illustrating a system for providing delivery information according to an embodiment.
2 is an operation flowchart of a method for providing delivery information by an electronic device in a system for providing delivery information according to an exemplary embodiment.
3 is a view for explaining an allocable delivery source according to an embodiment by way of example.
FIG. 4 is a diagram for illustratively explaining a method of allocating a delivery person to delivery of a parcel according to an embodiment.
FIG. 5 is a diagram for illustratively explaining a screen of a delivery person terminal in which delivery information and return route information provided to a delivery person assigned to delivery of a parcel are reflected, according to an embodiment.
6 is a diagram for illustratively explaining delivery information provided to a delivery person assigned to delivery of a parcel according to an embodiment.
7 is a diagram for explaining a case in which information for canceling assignment is transmitted to a delivery person assigned to delivery of a parcel according to an embodiment.
8 is an operation flowchart of a method for providing delivery information by an electronic device according to an exemplary embodiment.
9 is an exemplary diagram of a configuration of an electronic device for providing delivery information according to an embodiment.

Terms used in the embodiments are selected as currently widely used general terms as possible while considering functions in the present disclosure, but may vary depending on intentions or precedents of those of ordinary skill in the art, emergence of new technologies, and the like. In addition, in certain cases, there are also terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the corresponding description. Therefore, the terms used in the present disclosure should be defined based on the meaning of the term and the contents of the present disclosure, rather than the simple name of the term.

In the entire specification, when a part “includes” a certain component, it means that other components may be further included, rather than excluding other components, unless otherwise stated. In addition, terms such as “…unit” and “…module” described in the specification mean a unit that processes at least one function or operation, which is implemented as hardware or software, or a combination of hardware and software. can be

The expression “at least one of a, b, and c” described throughout the specification is, 'a alone', 'b alone', 'c alone', 'a and b', 'a and c', 'b and c ', or 'all of a, b, and c'.

The "terminal" referred to below may be implemented as a computer or a portable terminal capable of accessing a server or other terminal through a network. Here, the computer includes, for example, a laptop, a desktop, and a laptop equipped with a web browser (WEB Browser), and the portable terminal is, for example, a wireless communication device that ensures portability and mobility. , IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution) and other communication-based terminals, smartphones, tablet PCs, etc. It may include a handheld-based wireless communication device.

Hereinafter, with reference to the accompanying drawings, embodiments of the present disclosure will be described in detail so that those of ordinary skill in the art to which the present disclosure pertains can easily implement them. However, the present disclosure may be implemented in several different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In describing the embodiments, descriptions of technical contents that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is to more clearly convey the gist of the present invention by omitting unnecessary description.

For the same reason, some components are exaggerated, omitted, or schematically illustrated in the accompanying drawings. In addition, the size of each component does not fully reflect the actual size. In each figure, the same or corresponding elements are assigned the same reference numerals.

Advantages and features of the present invention, and a method of achieving them will become apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only these embodiments allow the disclosure of the present invention to be complete, and common knowledge in the art to which the present invention pertains. It is provided to fully inform the possessor of the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout.

At this time, it will be understood that each block of the flowchart diagrams and combinations of the flowchart diagrams may be performed by computer program instructions. These computer program instructions may be embodied in a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment, such that the instructions performed by the processor of the computer or other programmable data processing equipment are not described in the flowchart block(s). It creates a means to perform functions. These computer program instructions may also be stored in a computer-usable or computer-readable memory that may direct a computer or other programmable data processing equipment to implement a function in a particular manner, and thus the computer-usable or computer-readable memory. It is also possible for the instructions stored in the flowchart block(s) to produce an article of manufacture containing instruction means for performing the function described in the flowchart block(s). The computer program instructions may also be mounted on a computer or other programmable data processing equipment, such that a series of operational steps are performed on the computer or other programmable data processing equipment to create a computer-executed process to create a computer or other programmable data processing equipment. It is also possible that instructions for performing the processing equipment provide steps for performing the functions described in the flowchart block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). It should also be noted that in some alternative implementations it is also possible for the functions recited in the blocks to occur out of order. For example, it is possible that two blocks shown in succession are actually performed substantially simultaneously, or that the blocks are sometimes performed in the reverse order according to the corresponding function.

1 is a schematic configuration diagram illustrating a system for providing delivery information according to an embodiment.

According to various embodiments, the system 100 for providing delivery information includes an electronic device 110 and a delivery person terminal 120 . According to an embodiment, the system 100 for providing delivery information may further include at least one of a picker terminal and a customer terminal. According to an embodiment, the system 100 for providing delivery information may further include a network supporting transmission and reception of information between at least some of the electronic device 110 , the delivery person terminal 120 , the picker terminal, and the customer terminal. .

Each of the electronic device 110 , the delivery person terminal 120 , the picker terminal and the customer terminal may include a transceiver, a memory, and a processor. In addition, each of the electronic device 110 , the delivery person terminal 120 , the picker terminal and the customer terminal means a unit that processes at least one function or operation, which is implemented by hardware or software, or a combination of hardware and software. can be Meanwhile, throughout the embodiments, each of the electronic device 110 , the delivery person terminal 120 , the picker terminal and the customer terminal is referred to as a separate device or server, but this may be a logically divided structure, and at least some of them are It can be implemented by a separate function in the device or server.

According to an embodiment, the electronic device 110 , the delivery person terminal 120 , the picker terminal, and the customer terminal may include a plurality of computer systems or computer software implemented as a network server. For example, at least some of the electronic device 110, the delivery person terminal 120, the picker terminal, and the customer terminal are connected to a lower level device capable of communicating with another network server through a computer network such as an intranet or the Internet to perform a task It may refer to a computer system and computer software that receives a request, performs an operation on it, and provides a result of the performance. In addition, at least some of the electronic device 110, the delivery person terminal 120, the picker terminal, and the customer terminal include a series of application programs that can operate on the network server, and various databases built inside or connected to other nodes. can be understood as a broad concept. For example, at least some of the electronic device 110 , the delivery person terminal 120 , the picker terminal, and the customer terminal are DOS, Windows, Linux, UNIX, or MacOS. It may be implemented using a network server program that is provided in various ways according to an operating system, such as.

The electronic device 110 is a device that configures and provides various types of information. The electronic device 110 may provide the configured information as a web page or an application screen, or may provide information in a form that can be displayed as a web page or an application screen in a receiving terminal. The electronic device 110 may be a device serving to provide various information related to delivery, such as picking of an item, packing of a parcel including the item, and delivery of the parcel.

The electronic device 110 acquires parcel packing completion information and pickup location information. A parcel is a delivery unit generated through a packing operation, and may be a target of a delivery operation of a delivery person. The packing completion information may correspond to information indicating that the parcel is ready for delivery.

The electronic device 110 may acquire the parcel packing completion information and the pickup location information by receiving the parcel packing completion information and the pickup location information from the terminal of the picker, but is not limited thereto.

The electronic device 110 acquires information on an allocable delivery source among at least one delivery source of the store. A store is a conceptual or physical unit to which a delivery person belongs, and the delivery person may perform delivery tasks related to the store to which the delivery person belongs. A delivery person does not necessarily belong to one store, and in some cases, by belonging to two or more stores, all delivery operations related to two or more stores may be performed.

The electronic device 110 allocates one of the allocatable delivery sources to delivery of the parcel based on the information on the allocatable delivery sources. According to an embodiment, the electronic device 110 may allocate the delivery sources by determining priorities among allocatable delivery sources and selecting the delivery sources based on the priorities. According to an embodiment, the electronic device 110 may allocate a delivery source by receiving pickup completion information corresponding to a pickup location from a first delivery source among allocatable delivery sources.

The electronic device 110 provides delivery information including delivery destination information of the parcel and route information from the store to the delivery destination to the assigned delivery person.

More details related to the operation of the electronic device 110 will be described later in FIG. 2 and the like.

The picker may include an entity that prepares the parcel so that the delivery person can pick up the parcel and start delivery. The picker may prepare the parcel by performing at least one of a picking operation and a packing operation. The picker terminal is a device operated and managed by the picker, and may transmit the parcel packing completion information and the pickup position information to the electronic device 110 in response to the parcel packing completion input and the pickup position input of the picker.

The customer may correspond to the subject who ordered the item included in the parcel. The customer terminal may receive a user input from the customer or receive information from the electronic device 110 or the like and perform an operation corresponding thereto. For example, the customer terminal may transmit item order information to the electronic device 110 in response to a user input of the customer, or may receive real-time delivery information for an item order from the electronic device 110 and provide it to the customer.

The picker terminal and the delivery person terminal of the embodiment may be implemented in the form of installing an application on a smartphone, or may be implemented in a form of installing the application on a POS device. In an embodiment, the presence of a picker and a customer is not essential in a series of operations of the electronic device 110 for providing delivery information, and therefore the picker terminal and the customer terminal must be in the system 100 for providing delivery information. It doesn't have to be included.

The electronic device 110, the delivery agent terminal 120, the picker terminal, and the customer terminal may include a computer device, a mobile communication terminal, a server, etc. The delivery agent terminal 120, the picker terminal, and the customer terminal receive a user input. To include, or be connected to, an input device such as a touch pad, mouse, keyboard, etc. In addition, the delivery person terminal 120, the picker terminal and the customer terminal are screens, speakers, and interfaces for providing information to the user. It may include or be connected to an output device such as an output device, etc. Further, the input device and output device of the delivery person terminal 120, the picker terminal or the customer terminal may be integrally configured or interrelated, for example, the delivery person An interface for receiving a user input may be displayed on the terminal 120 or the picker terminal.

Operations related to a series of information processing methods according to various embodiments may be implemented by a single physical device, or may be implemented in a manner in which a plurality of physical devices are organically coupled. For example, some of the components included in the system 100 for providing delivery information may be implemented by any one physical device, and the remaining parts may be implemented by another physical device. For example, any one physical device may be implemented as a part of the electronic device 110 , and the other physical device may be implemented as a part of the delivery person terminal 120 or other external devices. In some cases, each of the components included in the system 100 for providing delivery information is dispersedly disposed in different physical devices, and the dispersedly disposed components are organically combined, so that the system for providing delivery information ( 100) may be implemented to perform the functions and operations. For example, the electronic device 110 of the present specification includes at least one sub device, some operations described as being performed by the electronic device 110 are performed by the first sub device, and some operations are performed by the second sub device. It may also be performed by the device.

2 is an operation flowchart of a method for providing delivery information by an electronic device in a system for providing delivery information according to an exemplary embodiment.

Referring to FIG. 2 , the electronic device 110 according to an embodiment acquires parcel packing completion information and pickup location information ( 201 ). As described above, the electronic device 110 may obtain the parcel packing completion information and the pickup location information by receiving the parcel packing completion information and the pickup location information from the terminal of the picker, but is not limited thereto.

A parcel may correspond to a delivery unit formed by putting an item in an internal space of an object, such as a shopping bag or box, capable of accommodating or packaging the item. The packing completion information may include information indicating that the operation of locating the item in the internal space of an object such as a shopping bag or a box has been completed. Packing may correspond to an operation of locating an item in an internal space of an object such as a shopping bag or a box.

The electronic device 110 acquires information on an allocable delivery source among at least one delivery source of the store ( S202 ). The allocatable source of delivery may include a shipper that is in a delivery available state. A more detailed description related to allocable shipping sources will be described later in FIG. 3 .

A store is a conceptual or physical unit to which a delivery person belongs, and the store may be a subject that manages a plurality of items. Delivery for a parcel including an item managed by the store may be assigned to a delivery person belonging to the store. According to an embodiment, when a store corresponds to a physical unit, the store includes a warehouse that displays a plurality of items, and in this case, a delivery operation for a parcel including the items stored by the warehouse is performed in the corresponding store. It can be assigned to a shipper to which it belongs.

The electronic device 110 allocates one of the allocatable delivery sources to delivery of the parcel based on the information on the allocatable delivery sources. As described above, according to an exemplary embodiment, the electronic device 110 allocates a delivery source by determining a priority among allocatable delivery sources and selecting a delivery source based on the priority, or assigns a delivery source from a first delivery source among allocatable delivery sources. A delivery person may be assigned by receiving pickup completion information corresponding to the pickup location. A more detailed description related to the operation of allocating one delivery source will be described later with reference to FIG. 4 .

The electronic device 110 provides delivery information including delivery destination information of the parcel and route information from the store to the delivery destination to the assigned delivery person ( 204 ). Delivery information may be displayed on the delivery source terminal 120 in a form that can be identified by the delivery person.

The route information to the destination may be displayed in consideration of the transportation means used by the delivery person. For example, the route information to the destination includes a movement route through walking when the assigned delivery person performs delivery through walking, and when the assigned delivery person performs delivery using a bicycle, the bicycle can be moved It includes a route, and when delivery is performed using a motorcycle or a car, a route through which the vehicle can move may be included.

Also, the electronic device 110 may receive information notifying that delivery of the parcel has been completed from the assigned delivery agent ( 205 ), and may provide the delivery agent with return route information from the destination to the store ( 206 ). The return route information may also be displayed in consideration of the transportation means used by the delivery person, similarly to route information to the delivery destination.

According to an embodiment, when a delivery person is assigned to a plurality of delivery tasks, the electronic device 110 that receives information indicating that delivery of some of the parcels has been completed may be configured for delivery of at least some of the remaining parcels. Further shipping information may be provided to the shipper. However, even in this case, the electronic device 110 may provide information on the return route from the destination to the store to the delivery person in response to receiving information indicating that all the assigned delivery tasks have been completed from the delivery agent.

A more detailed description related to providing shipping information will be described later with reference to FIGS. 5 and 6 .

3 is a view for explaining an allocable delivery source according to an embodiment by way of example.

Referring to FIG. 3 , an allocable delivery source among at least one delivery source of a store according to an embodiment may include a delivery source in a delivery available state. In relation to this, the delivery available state of the delivery agent may correspond to a state in which the task assigned by the delivery agent does not exist after the task assignment exclusion state of the delivery agent is terminated.

The work assignment exclusion state may mean a state in which it is decided not to assign work to a delivery person. For example, the work assignment exclusion status includes at least one of a status where the delivery person does not go to work, a status where the delivery person is delivering, a status where the delivery person does not return to the store after delivery is completed, and a status where the delivery person has requested to exclude the work assignment can do. In relation to this, the state in which the delivery person has requested the exclusion of the task assignment may mean a state in which the delivery person displays the status of the person offline on the delivery agent terminal 120 or the terminal of the store. Reference numeral 310 may correspond to a case in which the status of the delivery person is displayed offline on the delivery agent terminal 120 . The electronic device 110 minimizes cases in which the delivery person displays the status offline due to an error, or forgets to display the status online after having previously entered the status offline, and allows the delivery person to receive more information. In order to induce delivery, information suggesting to change the status to online, such as “Go online to start delivery!”, may be output to the delivery source terminal 120 .

According to an embodiment, a state of exclusion of work assignment other than the state in which the delivery person has requested the exclusion of work assignment (eg, a state in which the delivery person does not go to work, a state in which the delivery person is delivering, a state in which the delivery person does not return to the store after delivery is completed, etc. ), the status of the delivery person may be displayed offline on the delivery agent terminal 120 for at least a portion. For example, even when the delivery person does not go to work, the status of the delivery person may be displayed offline on the delivery agent terminal 120 . In this case, the delivery person may notify the delivery person terminal 120 of going to work by changing his or her status to online.

Reference numeral 320 may correspond to a case in which the status of the delivery agent is displayed online on the delivery agent terminal 120 . When the delivery person displays his/her status online, the electronic device 110 may recognize that the delivery person has not requested the exclusion of the work assignment. According to an embodiment, when the delivery person displays their status online, the electronic device 110 may determine that the delivery agent is in a state in which the delivery service can be performed.

The electronic device 110 generates information on the delivery source that can be assigned based on the status of the delivery person indicated by the delivery person. Alternatively, the electronic device 110 receives, from the delivery agent terminal 120 , information on the delivery source including the status of the delivery person indicated by the delivery agent. Thereafter, the electronic device 110 allocates one delivery source among allocatable delivery sources to the delivery of the parcel based on information on the (assignable) delivery source.

According to an embodiment, the electronic device 110 may determine whether to provide feedback to the delivery person based on a history in which the delivery person has been excluded from work assignment. For example, in the electronic device 110, the number of times the task assignment exclusion has been requested, the length of time the delivery person has requested the exclusion of the work assignment, and the time it takes for the delivery person to return to the store after the delivery is completed, are taken into account. We may review whether the request for exclusion from work assignments is at a reasonable level, and provide feedback if it is determined not to be justified. The feedback may include a request for clarification of reasons related to the request for exclusion from work assignment, a request to refrain from excessively frequent work assignment exclusion, and information limiting exclusion from work assignment.

FIG. 4 is a diagram for illustratively explaining a method of allocating a delivery person to delivery of a parcel according to an embodiment.

Referring to FIG. 4 , the electronic device 110 according to an embodiment allocates one delivery source among allocable delivery sources to delivery of a parcel based on information on the allocable delivery source.

According to an embodiment, the electronic device 110 may allocate the delivery sources by determining priorities among allocatable delivery sources and selecting the delivery sources based on the priorities. Specifically, the electronic device 110 may determine priorities among allocable delivery sources based on time information when allocable delivery sources are converted to a delivery available state, and may select a delivery source based on the priorities. For example, the electronic device 110 may assign tasks by sequentially selecting the delivery agents that can be assigned to the delivery agents in the order in which they are switched to the delivery available state.

According to an embodiment, the electronic device 110 allocates allocatable delivery personnel to a task assignment queue in the order in which they were in an allocatable state, and the delivery workers initially assigned to the queue are allocated to the queue in the order in which they are assigned to the queue. It has a high priority, and each time the delivery person is assigned a task, the task can be assigned to the delivery person in such a way that the priority of the delivery agent is changed. For example, with respect to carrier 1, carrier 2, carrier 3, carrier 4, and carrier 5 belonging to a specific store, as of 09:00, carrier 2 is not at work, and carrier 1 is at 08:00. If delivery person 3 goes to work at 08:45, delivery person 4 goes to work at 08:50, delivery person 5 goes to work at 08:55, the task assignment queue is [Carrier 1 - delivery person 3 - delivery Won 4 - Shipping Won 5]. Also, when a delivery task to be processed in a specific store occurs at 09:10, the electronic device 110 assigns the delivery task to delivery person 1 and sets the task assignment queue to [shipper 3 - delivery agent 4 - delivery agent 5], and if delivery person 1 becomes available for work assignment again, delivery person 1 can be included in the queue again.

According to the embodiment, the electronic device 110 is in a state in which task assignment is completely impossible, such as not going to work (eg, delivery person 2 who did not go to work in the above example), and when a certain period of time elapses, task assignment is expected to become possible again. In order to distinguish the status (e.g., delivery person 1 in the process of delivery in the example above), instead of excluding the delivery person who has been assigned the task from the queue, it is possible to maintain the state in which it is included in the queue and instead change the priority to the last one. have. For example, in the above example, when a delivery task to be processed in a specific store occurs at 09:10 in the example, the electronic device 110 allocates the delivery task to delivery person 1 and then sets the task assignment queue to [shipper 3 - delivery person 4] - Delivery source 5 - Delivery source 1].

According to an embodiment, the electronic device 110 may determine the priority among the delivery agents further based on one or more moving means used by the allocatable delivery agents. Specifically, the electronic device 110 may obtain an estimated time required for moving from a store to a destination using one or more transportation means, and may determine a priority among allocatable delivery sources based on the expected time. For example, the estimated time to travel to the destination by car is 9 minutes, the estimated time to travel to the destination by motorcycle is 7 minutes, and the estimated time to travel to the destination by bicycle is estimated to be 9 minutes. If the time is 14 minutes, the estimated time it will take to travel to the destination by foot is 33 minutes, and the parcel contains an item that must be delivered within 10 minutes, the delivery person who performs the delivery using a motorcycle may be given the highest priority, and the next highest priority may be given to a delivery person who performs delivery using a car.

In relation to this, when there are a plurality of delivery sources using the delivery means determined to be given the highest priority, the highest priority may be given in the order in which they were in an assignable state, but the present invention is not limited thereto.

When the electronic device 110 allocates a delivery source by determining a priority among allocatable delivery sources and selecting a delivery source based on the priority, the electronic device 110 makes a request for requesting delivery of the parcel to the selected delivery agent information can be provided. The request information for requesting delivery of the parcel may include store information, pickup location information, and item information included in the parcel. Upon receiving the request information, the delivery person terminal 120 may display at least some of the information included in the request information to the delivery person in a form that the delivery person can identify. For example, the screen shown at reference numeral 410 is a screen displayed by the delivery person terminal 120 and corresponds to a screen requesting assignment of delivery service corresponding to store KY01, and information indicating that the pickup location is area E2 ("Pick up"). at E2") and information indicating that the item contained in the parcel is 4 oz of almond and cranberry juice.

In addition, the screen displayed by the delivery agent terminal 120 may further include a UI for receiving the pickup input of the delivery agent. For example, the UI shown at reference numeral 411 may correspond to a UI provided so that the delivery person can input that the parcel pickup has been completed. When receiving the delivery agent's input on the UI for receiving the delivery agent's pickup input, the electronic device 110 provides delivery information including the delivery destination information of the parcel and the route information from the store to the destination to the delivery agent can do.

According to an embodiment, the screen displayed by the delivery agent terminal 120 may include a UI for receiving the delivery agent acceptance input for the request information. In this case, if the delivery person accepts the request information, the delivery service is assigned to the delivery person, and when the delivery person rejects the delivery of the parcel, the request information for requesting delivery of the parcel may be provided to another delivery person. .

According to an embodiment, the request information may further include additional information related to delivery of the parcel, such as the quantity and price of the item included in the parcel, and the total price of the item included in the parcel.

According to an embodiment, the electronic device 110 may allocate a delivery source by receiving pickup completion information corresponding to a pickup location from a first delivery source among allocatable delivery sources. Specifically, the delivery person may perform delivery instead by picking up the parcel of the pickup location even for a task that is not assigned to the delivery person, and the electronic device 110 receiving the pickup completion information of the first delivery agent performs the first delivery Parcels can be assigned to circles. In this case, the electronic device 110 may provide request information for requesting delivery of the parcel to the first delivery person based on the pickup completion information, and as described above, the request information includes store information, pickup location information, and parcel information. Included item information may be included.

In some cases, after the electronic device 110 allocates a delivery source, the parcel may be picked up by another delivery source before the assigned delivery agent picks up the parcel. In this case, the electronic device 110 may transmit information for canceling the allocation to the previously allocated delivery person, and more details related thereto will be described later with reference to FIG. 7 .

FIG. 5 is a diagram for illustratively explaining a screen of a delivery person terminal in which delivery information and return route information provided to a delivery person assigned to delivery of a parcel are reflected, according to an embodiment.

Referring to FIG. 5 , the electronic device 110 according to an embodiment provides delivery information including delivery destination information of a parcel and route information from a store to a delivery destination to an assigned delivery person. Also, the electronic device 110 may provide return route information from the destination to the store to the delivery person who has completed delivery.

An example of the screen of the delivery agent terminal 120 displayed based on the delivery information is shown at 510 and 520, an example of the screen of the delivery agent terminal 120 displayed based on the return route information is shown at reference numeral 530 . In relation to this, a delivery route may be displayed on a map corresponding to reference numeral 511 and a return route may be displayed on a map corresponding to reference numeral 531 .

Hereinafter, in describing the delivery information and the return route information, reference may be made to the contents of the screen of the delivery agent terminal 120 displayed based on reference numerals 510, 520, and 530.

According to an embodiment, the delivery information may include a real-time location of the delivery source. In addition, the return route information may include the real-time location of the delivery person. In this case, the delivery agent terminal 120 may display the real-time location of the delivery agent based on the delivery information. For example, reference numerals 511 and 531 indicate the real-time location of the delivery person as a circular icon. The real-time location of the delivery person may be obtained based on GPS (Global Positioning System) information, but is not limited thereto.

According to an embodiment, the delivery information may further include time information related to delivery of the parcel. In this regard, the time information includes information on time elapsed since the assignment of the delivery source, time information elapsed since information indicating that the parcel was picked up from the assigned delivery source, and elapsed time since the delivery request corresponding to the parcel was obtained. It may include at least one of time information. Time information may be provided to the delivery person terminal 120 according to the time information included in the delivery information, and an example of the displayed time information may be indicated by reference numeral 512 . According to an embodiment, the return route information may also include time information related to the return, and the time information may include information on time elapsed since the assignment of the delivery person and information indicating that the parcel has been picked up from the assigned delivery agent. It may include at least one of elapsed time information, information on time elapsed since the delivery request corresponding to the parcel was obtained, and information on time elapsed after delivery of the parcel to the destination was completed.

According to an embodiment, instead of the electronic device 110 continuously updating real-time time information to the delivery source terminal 120 , when the electronic device 110 transmits the first time information to the delivery source terminal 120 , It may be displayed on the screen in real time by reflecting the additionally elapsed time in the delivery person terminal 120 .

As described above, the route information to the delivery destination and the return route information to the store may be displayed in consideration of the transportation means used by the delivery person. In addition, route guidance information to be described later may also be displayed in consideration of the transportation means used by the delivery person.

According to an embodiment, the electronic device 110 may further transmit navigation information to the delivery person terminal 120 . For example, when receiving a request for route guide information from the delivery person to the destination, the electronic device 110 may provide route guide information to the destination. Alternatively, when receiving a request for return route guide information from a delivery person, the electronic device 110 may provide route guide information to the store. In this regard, the delivery person terminal 120 has at least one of an interface 513 for receiving a request for route guidance information from the delivery source to a destination and an interface 532 for receiving a request for return route guidance information. may include

The route guidance information may correspond to information for comprehensively guiding in real time a moving direction, a moving speed, and precautions when moving, in consideration of the real-time location of the delivery person.

The screen displayed on the delivery person terminal 120 includes an interface 521 for receiving a user input informing that delivery of the parcel has been completed and an interface 533 for receiving a user input informing that the return to the store has been completed. may include at least one of Based on a user input to the interface 521 for receiving a user input indicating that delivery of the parcel has been completed, the electronic device 110 may provide return route information. In addition, based on the user input to the interface 533 for receiving the user input indicating that the return to the store has been completed, the electronic device 110 may recognize that task assignment to the corresponding delivery person is possible.

Referring further to FIG. 6 , an example of a screen of the delivery person terminal 120 to which delivery information is reflected according to an embodiment is shown ( 610 ). Specifically, the screen of the delivery man terminal 120 is a compass mode ( compass mode).

When the screen is displayed in the compass mode, there may be an effect of cost reduction in that it is possible to increase the convenience of movement of the delivery person without the need to call out specific route guidance information. However, depending on the delivery source, the preferred method of displaying the map may be different between the normal mode in which the east, west, north, and south directions of the map are fixed and the compass mode for rotating the map, so the delivery person terminal 120 according to an embodiment is The display method of the map may be determined based on the user input of the delivery person.

7 is a diagram for explaining a case in which information for canceling assignment is transmitted to a delivery person assigned to delivery of a parcel according to an embodiment.

Referring to FIG. 7 , the electronic device 110 according to an embodiment may transmit information for canceling assignment to a delivery person assigned to delivery of a parcel. In the case of transmitting information to cancel assignment to a shipping agent, a situation in which a parcel is picked up by another shipping agent before the assigned delivery person picks up the parcel after the assignment of the shipping agent, and the assigned delivery agent after assignment of the shipping agent A situation in which a shipment cancellation request corresponding to a parcel is received before the parcel is picked up, and a situation where a shipment cancellation request corresponding to the parcel is received after the allocated delivery person picks up the parcel and before the allocated delivery person completes the delivery. situation, etc. The electronic device 110 may transmit information for canceling the allocation to the delivery person in consideration of a specific situation related to the case of transmitting information for canceling the allocation to the delivery person.

Specifically, referring to (a) in the drawing, when a parcel is picked up by another delivery agent before the delivery person assigned after assignment of the delivery agent picks up the parcel, the electronic device 110 sends the parcel by the other delivery agent. Allocation cancellation information including information indicating that pickup has been made may be transmitted ( 710 ). In addition, referring to (b) in the drawing, when a delivery person assigned after assignment of a delivery agent receives a delivery cancellation request corresponding to a parcel before picking up the parcel, the electronic device 110 notifies that the order is cancelled. It is possible to transmit de-allocation information including information and information requesting delivery of a parcel to a preset location (“problem zone” in the drawing) ( 720 ). In this regard, the electronic device 110 may receive a delivery cancellation request corresponding to the parcel from the customer's terminal, but is not limited thereto.

Also, referring to (c) in the drawing, when the assigned delivery person picks up the parcel and then receives the delivery cancellation request corresponding to the parcel before the allocated delivery person completes the delivery, the electronic device 110 is Information for canceling assignment and information requesting to transport the parcel to a preset location may be transmitted to the assigned delivery person ( 730 ), and route information from a destination to a preset location may be provided ( 740 ). According to an embodiment, the electronic device 110 may provide route information from the current location of the delivery person to the preset location instead of providing route information from the destination to the preset location. In relation to this, the preset location is a specific area located inside or near the store, and may include an area for storing items and parcels in which an order problem occurs.

8 is an operation flowchart of a method of providing delivery information by an electronic device according to an exemplary embodiment.

Referring to FIG. 8 , the electronic device 110 according to an embodiment obtains packet packing completion and pickup location information ( 810 ). The electronic device 110 may obtain the parcel packing completion information and the pickup location information by receiving the parcel packing completion information and the pickup location information from the terminal of the picker, but is not limited thereto.

Thereafter, the electronic device 110 obtains information on an allocable delivery source among at least one delivery source of the store ( 820 ), and selects one of the delivery sources allocable for delivery of the Parcel based on the information on the allocatable delivery source. Allocate a delivery person (830). The allocatable source of delivery may include a shipper that is in a delivery available state. According to an embodiment, the electronic device 110 allocates a delivery source by determining a priority among allocatable delivery sources and selecting a delivery source based on the priority, or at a pickup location from a first delivery source among allocatable delivery sources. A shipper may be assigned by receiving the corresponding pickup completion information.

The electronic device 110 provides delivery information including delivery destination information of the parcel and route information from the store to the destination to the assigned delivery person ( S840 ).

9 is an exemplary diagram of a configuration of an electronic device for providing delivery information according to an embodiment.

Referring to FIG. 9 , the electronic device 110 includes a transceiver 910 , a processor 920 , and a memory 930 . The electronic device 110 may be connected to the delivery person terminal 120 and other external devices through the transceiver 910 and exchange data.

The processor 920 may include at least one of the devices described above with reference to FIGS. 1 to 8 , or perform at least one method described above with reference to FIGS. 1 to 8 . The memory 930 may store information for performing at least one method described above with reference to FIGS. 1 to 8 . The memory 930 may be a volatile memory or a non-volatile memory.

The processor 920 may control the electronic device 110 for executing a program and providing information. The code of the program executed by the processor 920 may be stored in the memory 930 .

In addition, the electronic device 110 according to an embodiment may further include an interface capable of providing information to a user.

On the other hand, in the present specification and drawings, preferred embodiments of the present invention have been disclosed, and although specific terms are used, these are only used in a general sense to easily explain the technical content of the present invention and help the understanding of the present invention, It is not intended to limit the scope of the invention. It will be apparent to those of ordinary skill in the art to which the present invention pertains that other modifications based on the technical spirit of the present invention can be implemented in addition to the embodiments disclosed herein.

The electronic device or terminal according to the above-described embodiments includes a processor, a memory for storing and executing program data, a permanent storage such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key (key). ), user interface devices such as buttons, and the like. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Herein, the computer-readable recording medium includes a magnetic storage medium (eg, read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and an optically readable medium (eg, CD-ROM). ) and DVD (Digital Versatile Disc)). The computer-readable recording medium may be distributed among network-connected computer systems, so that the computer-readable code may be stored and executed in a distributed manner. The medium may be readable by a computer, stored in a memory, and executed on a processor.

This embodiment may be represented by functional block configurations and various processing steps. These functional blocks may be implemented in any number of hardware and/or software configurations that perform specific functions. For example, an embodiment may be an integrated circuit configuration, such as memory, processing, logic, look-up table, etc., capable of executing various functions by the control of one or more microprocessors or other control devices. can be hired Similar to how components may be implemented as software programming or software components, this embodiment includes various algorithms implemented in a combination of data structures, processes, routines or other programming constructs, including C, C++, Java ( Java), assembler, Python, etc. may be implemented in a programming or scripting language. Functional aspects may be implemented in an algorithm running on one or more processors. In addition, the present embodiment may employ the prior art for electronic environment setting, signal processing, and/or data processing. Terms such as “mechanism”, “element”, “means” and “configuration” may be used broadly and are not limited to mechanical and physical configurations. The term may include the meaning of a series of routines of software in connection with a processor or the like.

The above-described embodiments are merely examples, and other embodiments may be implemented within the scope of the claims to be described later.

Claims (16)

A method of providing shipping information in an electronic device, the method comprising:
obtaining parcel packing completion information and pickup location information;
obtaining information on an allocable delivery source among at least one delivery source of a store;
allocating one of the allocatable delivery sources to the delivery of the parcel based on the information on the allocatable delivery sources;
obtaining route information from the store to the delivery destination of the parcel based on the moving means corresponding to the assigned delivery source; and
Comprising the step of providing delivery information including the information of the destination and the route information to the assigned delivery person,
The step of allocating the delivery source is
obtaining information about an estimated time required to travel from the store to the destination using one or more transportation means corresponding to the allocatable delivery source;
obtaining critical time information at which delivery of the parcel should be completed;
determining a priority between the allocable delivery sources based on a result of comparing the expected time information and the critical time information;
selecting a delivery source based on the priority; and
providing request information for requesting delivery of the parcel to the selected delivery person;
The step of selecting the delivery source is
When there are a plurality of delivery sources having the highest priority, a method of providing delivery information comprising the step of selecting a delivery source that has been converted to a delivery possible state first among the plurality of delivery sources having the highest priority.
delete According to claim 1,
The delivery possible state corresponds to a state in which the task assigned by the delivery person does not exist after the delivery person's task assignment exclusion state ends,
The work assignment exclusion status includes at least one of a status where the delivery person does not go to work, a status where the delivery person is delivering, a status where the delivery person does not return to the store after delivery is complete, and a state where the delivery person has requested to exclude the work assignment Shipping information providing method, characterized in that.
4. The method of claim 3,
The method of providing shipping information, characterized in that it further comprises the step of determining whether to provide feedback to the delivery person based on the history of the delivery person being in a work assignment exclusion state.
According to claim 1,
The step of allocating the delivery source is
receiving pickup completion information corresponding to the pickup location from a first delivery source among the allocatable delivery sources; and
and providing request information for requesting delivery of the parcel to the first delivery person based on the pickup completion information.
According to claim 1,
receiving information indicating that delivery of the parcel has been completed from the assigned delivery source; and
Delivery information providing method further comprising the step of providing return route information from the destination to the store to the delivery person.
delete delete According to claim 1,
The delivery information is a delivery information providing method, characterized in that it includes a real-time location of the delivery source.
According to claim 1,
The delivery information further includes time information related to delivery of the parcel,
The time information may include information on time elapsed since the assignment of the delivery source, time information elapsed after obtaining information indicating that the parcel was picked up from the assigned delivery source, and after a delivery request corresponding to the parcel is obtained Shipping information providing method comprising at least one of elapsed time information.
delete According to claim 1,
When the parcel is picked up by another delivery source after the allocation of the delivery source and before the allocated delivery person picks up the parcel,
Shipping information providing method, characterized in that it further comprises the step of transmitting information for canceling the assignment to the assigned delivery person.
According to claim 1,
After the assignment of the shipping agent, when the assigned shipping agent receives a delivery cancellation request corresponding to the parcel before picking up the parcel,
Shipping information providing method, characterized in that it further comprises the step of transmitting information to cancel the assignment and information requesting to transport the parcel to a preset location to the assigned delivery person.
According to claim 1,
After the assigned delivery person picks up the parcel, and before the allocated delivery person completes delivery, a delivery cancellation request corresponding to the parcel is received;
transmitting information for canceling the assignment and information for requesting to deliver the parcel to a preset location to the assigned delivery person; and
Shipping information providing method, characterized in that it further comprises the step of providing route information from the destination to the preset location.
A computer-readable non-transitory recording medium in which a program for executing the method of claim 1 in a computer is recorded.
An electronic device for providing parcel delivery information, the electronic device comprising:
a transceiver, memory for storing instructions, and a processor;
The processor is connected to the transceiver and the memory,
Acquire parcel packing completion information and pickup location information, acquire information on allocable delivery sources among at least one delivery source of a store, and obtain one of the delivery sources assignable to delivery of the parcel based on the assignable delivery source information allocating a delivery source of , obtaining route information from the store to a delivery destination of the parcel based on a moving means corresponding to the allocated delivery source, and providing the assigned delivery agent with information on the destination and the route information provide shipping information, including
In order to allocate the delivery source, the processor obtains information on the estimated time required to travel from the store to the destination by using one or more moving means corresponding to the allocable delivery source, and the delivery of the parcel is obtaining critical time information to be completed, determining a priority between the allocatable delivery sources based on a result of comparing the expected time information and the critical time information, and selecting a delivery source based on the priority; , providing request information for requesting delivery of the parcel to the selected delivery person,
In order to select the delivery source, the processor selects a delivery source that has been converted to a delivery available state first among a plurality of delivery sources having the highest priority when there are a plurality of delivery sources having the highest priority, electronic device.

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