JP2023020795A - Electronic apparatus for providing delivery information and method thereof - Google Patents

Abstract

To provide an electronic apparatus for providing delivery information and a method thereof.SOLUTION: According to the present disclosure, disclosed is a method by which an electronic device provides delivery information, comprising the steps of: acquiring parcel packing completion information and pickup location information; acquiring information about dispatchable delivery people from among one or more delivery people at a store; dispatching one delivery person from among delivery people dispatchable for parcel delivery on the basis of the information about the dispatchable delivery people; and providing, to the dispatched delivery person, delivery information including parcel delivery destination information and information about the route from the store to the destination.SELECTED DRAWING: Figure 2

Description

TECHNICAL FIELD The present disclosure relates to electronic devices and methods for providing shipping information. More specifically, the present disclosure determines an assignable carrier of a store carrier for delivery of a fully packed parcel, and assigns one of the assignable carrier to the delivery of the parcel. and a method of providing destination information and delivery information to the assigned delivery person, and an electronic device utilizing the same.

The electronic commerce market is expanding as the use of the Internet becomes ubiquitous. In particular, due to the spread of infectious diseases, interest in e-commerce/online purchases, which allow non-face-to-face purchases, is rapidly increasing.

Items such as fresh food, frozen food, delivery food, flowers, plants, etc. are delivered while maintaining certain conditions such as freshness and warmth compared to the delivery of general items, or are delivered quickly. The need for delivery is particularly great. However, the actual situation is that delivery delays occur due to various reasons, such as delays in preparing items at supply destinations such as restaurants and delays in delivery preparations by delivery personnel.

Also, recently, in order to provide a user experience similar to purchasing an item directly offline, the time interval between the customer's order and the completion of the item delivery has also been reduced for general item delivery. Efforts to do so are being made continuously.

In this connection, reference can be made to prior documents such as KR20160145815A and KR102230013B1.

The problem to be solved by this embodiment is to acquire parcel packing completion information and pickup position information, acquire assignable delivery member information among at least one delivery member in the store, an electronic device that assigns one of the available carriers to deliver parcels by means of an electronic device and provides the assigned carrier with delivery information including parcel delivery destination information and store-to-destination routing information; We are here to provide you with that method.

The technical problem to be achieved by the present embodiment is not limited to the technical problem described above, and other technical problems can be inferred from the following embodiments.

A method of providing delivery information in an electronic device according to an embodiment includes acquiring parcel packing completion information and pick-up location information, and obtaining information of an assignable delivery person among at least one delivery person in a store. obtaining; assigning one of the assignable carriers to deliver the parcel based on the assignable carrier information; and assigning the assigned carrier to a delivery purpose of the parcel. and providing delivery information including location information and route information from said store to said destination.

According to one embodiment, assigning the delivery crew includes determining a priority among the assignable delivery crew based on time information when the allocable delivery crew is switched to a ready-to-deliver state; and providing request information requesting delivery of the parcel to delivery workers selected based on priority, wherein the request information includes the store information, the pick-up location information, and item information included in the parcel. can include

According to one embodiment, the ready-to-delivery state corresponds to a state in which there is no work assigned to the delivery person after the delivery person's work allocation exclusion state ends, and the work allocation exclusion state corresponds to a state in which the delivery person is not present. At least one of a state of not being delivered, a state in which the delivery person is delivering, a state in which the delivery person has not returned to the store after completing the delivery, and a state in which the delivery person has requested to remove the work assignment.

According to one embodiment, the method for providing delivery information may further include determining whether to provide the feedback to the delivery person based on the history of the delivery person being in a work assignment exclusion state.

According to one embodiment, the assigning of the delivery members includes receiving pick-up completion information corresponding to the pickup location from a first delivery member among the assignable delivery members; and providing request information requesting delivery of the parcel to a first delivery person.

According to one embodiment, receiving information from the assigned carrier acknowledging that the parcel has been delivered; and providing the carrier with return route information from the destination to the store. , can further include.

According to one embodiment, the route information to the destination may be displayed taking into account the mode of transportation used by the delivery person.

According to one embodiment, the step of assigning the delivery crew includes, in association with one or more transportation vehicles utilized by the assignable delivery crew, the transport from the store to the destination using the one or more transportation vehicles. obtaining an estimated time required for travel to a destination; and prioritizing among the allocatable couriers based on the estimated time.

According to one embodiment, the delivery information may include the real-time location of the delivery person.

According to one embodiment, the delivery information further includes time information related to delivery of the parcel, wherein the time information includes information on time elapsed after assignment of the delivery person, picking up the parcel from the assigned delivery person. At least one of information on the time elapsed after obtaining the information indicating that the package was delivered and information on the time elapsed after obtaining the delivery request corresponding to the parcel may be included.

According to one embodiment, when a request for navigation information to the destination is received from the delivery person, the method for providing delivery information further includes providing the route guidance information to the destination. be able to.

According to one embodiment, after the assignment of the courier, if the parcel is picked up by another courier before the assigned courier picks up the parcel, the method of providing delivery information is performed by the assigned courier. transmitting information revoking the assignment to the assigned delivery person.

According to one embodiment, if the assigned delivery person receives a delivery cancellation request corresponding to the parcel before the parcel is picked up after the delivery person is assigned, the delivery information providing method may include: The method may include transmitting information requesting a delivery person to cancel the assignment and to transport the parcel to a preset location.

According to one embodiment, the method for providing delivery information when a delivery cancellation request corresponding to the parcel is received after the assigned delivery person picks up the parcel but before the assigned delivery person completes delivery. transmitting information to the assigned delivery person to cancel the assignment and information to request the delivery of the parcel to a preset location; and a route from the destination to the preset location. and providing information.

An electronic device for providing parcel delivery information according to one embodiment includes a transceiver, a memory for storing instructions, and a processor, the processor being connected to the transceiver and the memory to acquire parcel packing completion information and pick-up location information. obtaining assignable carrier information of at least one carrier of the store, and assigning one of the assignable carriers to deliver the parcel based on the assignable carrier information. and providing the assigned delivery person with delivery information including delivery destination information for the parcel and route information from the store to the destination.

Specifics of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for processing delivery information obtains carrier information that enables parcel delivery assignment assignment, assigns carrier for delivery of parcels based on this, and By providing delivery information including destination information and route information, it is possible to efficiently assign delivery personnel considering real-time conditions, and delivery convenience for delivery personnel may be improved.

The effects of the invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those of ordinary skill in the art from the claims.

1 is a schematic configuration diagram showing a system for providing delivery information according to one embodiment; FIG. 4 is an operation flowchart of a method for providing delivery information of an electronic device in a system for providing delivery information according to an embodiment; FIG. 10 is a diagram for exemplifying allocable delivery personnel according to an exemplary embodiment; FIG. FIG. 10 is a diagram illustrating an example of a method of allocating delivery workers to deliver parcels according to an exemplary embodiment; FIG. FIG. 6 is a diagram for illustrating a screen of a delivery member terminal on which delivery information and return route information provided to delivery members assigned to deliver parcels are reflected according to an exemplary embodiment; FIG. FIG. 5 is a diagram for exemplifying delivery information provided to a delivery person assigned to deliver parcels according to an exemplary embodiment; FIG. FIG. 5 is a diagram for illustrating a case of transmitting information for canceling assignment to a delivery person assigned to deliver parcels according to an exemplary embodiment; FIG. 4 is an operation flowchart of a method for providing delivery information for an electronic device according to an embodiment; FIG. 2 is an exemplary diagram of a configuration of an electronic device for providing shipping information according to one embodiment;

The terms used in the embodiments were selected as general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but this is not the intention or precedent of engineers engaged in the art, or the development of new technologies. It may change depending on appearance. There are also terms arbitrarily chosen by the Applicant in certain instances, in which case the appropriate portions of the description will set forth their meaning in detail. Therefore, the terms used in this disclosure should be defined based on the meanings they carry and the context of the disclosure as a whole, rather than simple terminology.

Throughout the specification, when a part "includes" any component, it means that it may further include other components, not excluding other components, unless specifically stated to the contrary. . In addition, terms such as ``... part'' and ``... module'' in the specification mean a unit that processes at least one function or operation, which is implemented by hardware or software, or is a combination of hardware and software. It can be embodied in a combination.

References to "at least one of a, b, and c" throughout the specification include "a alone", "b alone", "c alone", "a and b", "a and c" , "b and c", or "all a, b, c".

A "terminal" referred to below may be embodied in a computer or a portable terminal that can connect to a server or other terminal through a network. Here, the computer includes, for example, a notebook computer equipped with a web browser, a desktop, a laptop, etc., and the portable terminal includes, for example, a wireless terminal that guarantees portability and mobility. Communication devices, such as communication base terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution), smartphones, tablet PCs, etc. It can include all kinds of handheld-based wireless communication devices such as.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily implement the present disclosure. This disclosure may, however, be embodied in many different forms and is not limited to the embodiments set forth herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In the description of the embodiments, descriptions of technical contents that are widely known in the technical field to which the present invention belongs and are not directly related to the present invention will be omitted. This is in order to convey the gist of the present invention more clearly without obscuring it by omitting unnecessary descriptions.

For the same reason, some components are exaggerated, omitted, or schematically illustrated in the accompanying drawings. Also, the size of each component does not fully reflect the actual size. The same reference numerals are given to the same or corresponding components in each drawing.

Advantages and features of the present invention, as well as the manner in which they are achieved, will become apparent with reference to the embodiments described in detail below in conjunction with the accompanying drawings. The present invention may, however, be embodied in various different forms and should not be construed as limited to the embodiments disclosed below, provided that this embodiment provides a complete disclosure of the invention and the art to which the invention pertains. It is provided to fully convey the scope of the invention to those of ordinary skill in the art, and the invention is defined only by the scope of the claims. Like numbers refer to like elements throughout the specification.

At this time, it will be understood that each block of the flowchart illustrations, and combinations of flowchart illustrations, can be implemented by computer program instructions. These computer program instructions can reside on a general purpose computer, special purpose computer or other programmable data processing equipped processor so that the instructions executed through the computer or other programmable data processing equipped processor are the flow chart block(s). will create a means to perform the functions described in . These computer program instructions may also be stored in a computer usable or computer readable memory capable of directing a computer or other programmable data processing equipment to perform functions in a particular manner, and thus the computer use thereof. The instructions stored in a readable or computer readable memory may produce an item of manufacture containing instruction means for performing the functions described in the flowchart block(s). The computer program instructions may be resident on a computer or other programmable data processing equipment such that a computer-implemented process in which a series of operational steps are performed on the computer or other programmable data processing equipment. and perform a computer or other programmable data processing equipment may provide steps for performing the functions described in the flowchart block(s).

Also, each block may represent a module, segment or portion of code containing one or more executable instructions for performing the specified logical function(s). It should also be noted that in some alternative implementations the functions noted in the blocks may occur out of order. For example, two blocks shown in succession may in fact be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending on the functionality involved.

FIG. 1 is a schematic configuration diagram showing a system for providing delivery information according to one embodiment.

According to various embodiments, system 100 for providing shipping information includes electronic device 110 and courier terminal 120 . According to example embodiments, the system 100 for providing delivery information may further include at least one of a picker terminal and a customer terminal. According to an embodiment, the system 100 for providing delivery information may further include a network supporting transmission and reception of information between at least some of the electronic device 110, the delivery terminal 120, the picker terminal, and the customer terminal.

Electronic device 110, courier terminal 120, picker terminal and customer terminal may each include a transceiver, memory and processor. In addition, the electronic device 110, the delivery terminal 120, the picker terminal, and the customer terminal each mean a unit that processes at least one function or operation, which can be implemented by hardware, software, or a combination of hardware and software. . On the other hand, although throughout the embodiments electronic device 110, courier terminal 120, picker terminal and customer terminal are each referred to as separate devices or servers, this may be a logically separate structure, at least of which Some may be embodied by separate functionality from a single device or server.

According to one embodiment, electronic device 110, courier terminal 120, picker terminal, and customer terminal may include a number of computer systems or computer software embodied in network servers. For example, at least some of the electronic device 110, the delivery terminal 120, the picker terminal, and the customer terminal are connected to lower devices that can communicate with other network servers through a computer network such as an intranet or the Internet, and receive a job execution request. , may refer to computer systems and computer software that perform tasks thereon and provide performance results. In addition, at least some of the electronic device 110, the delivery person terminal 120, the picker terminal and the customer terminal are a series of applications that can operate on a network server and various applications built in other nodes inside or connected to it. It can be understood as a broad concept that includes databases. For example, at least some of the electronic device 110, the delivery staff terminal 120, the picker terminal, and the customer terminal are compatible with DOS, Windows, Linux (registered trademark), UNIX ( (registered trademark)) or Mac OS (MacOS), etc., and can be implemented using network server programs that are variously provided according to operating systems.

The electronic device 110 is a device that configures and provides various information. The electronic device 110 may provide configured information on a web page or application screen, or may provide information in a form that can be displayed on a web page or application screen on the provided terminal. Electronic device 110 may be a device that performs a role of providing various information related to delivery such as picking of items, packing of parcels containing items, and delivery of parcels.

Electronic device 110 obtains parcel packing completion information and pickup location information. A parcel is a unit of delivery that is generated through packing operations and can be the object of delivery operations of a delivery person. Packing complete information may correspond to information indicating that the parcel is ready for delivery.

The electronic device 110 can acquire the parcel packing completion information and the pickup location information by receiving the parcel packing completion information and the pickup location information from the picker's terminal, but is not limited thereto.

The electronic device 110 obtains information of the assignable courier of the at least one courier of the store. A store is a conceptual or physical unit to which a delivery person belongs, and the delivery person can perform delivery tasks associated with the store to which they belong. A delivery person does not necessarily have to belong to one store, but may possibly belong to more than one store to perform all the shipping tasks associated with more than one store.

Electronic device 110 assigns one of the assignable carriers to deliver the parcel based on the assignable carrier information. According to one embodiment, the electronic device 110 may assign a carrier by prioritizing among the assignable carriers and selecting a carrier based on the priority. According to one embodiment, the electronic device 110 may assign a delivery member among the assignable delivery members by receiving pickup completion information corresponding to the pickup location from the first delivery member.

The electronic device 110 provides the assigned carrier with shipping information, including parcel shipping destination information and route information from the store to the shipping destination.

More detailed matters related to the operation of the electronic device 110 will be described later with reference to FIG. 2 and the like.

Pickers may include entities that prepare parcels for delivery personnel to pick them up and begin delivery. A picker may prepare parcels by performing at least one of a picking operation and a packing operation. The picker terminal is a device operated and managed by the picker, and can transmit parcel packing completion information and pickup location information to the electronic device 110 in response to the picker's parcel packing completion input and pickup location input.

A customer may correspond to the entity that ordered the items contained in the parcel. The customer terminal may receive user input from the customer or receive information from the electronic device 110 or the like and perform corresponding actions. For example, the customer terminal may transmit item order information to the electronic device 110 in response to the customer's user input, or may receive real-time delivery information regarding the item order from the electronic device 110 and provide the customer with the information.

The picker terminal and delivery terminal of the embodiment may be implemented by installing an application on a smart phone or by installing an application on a POS machine. In the embodiment, the presence of the picker and the customer is not essential in the series of operations of the electronic device 110 for providing delivery information. does not have to be included.

The electronic device 110, courier terminal 120, picker terminal and customer terminal may include computer devices, mobile communication terminals, servers, and the like. The courier terminal 120, picker terminal and customer terminal may include or be coupled to input devices such as touch pads, mice, keyboards, etc. for receiving user input. Also, the courier terminal 120, the picker terminal and the customer terminal may include or be connected to output devices such as screens, speakers, and interface devices for providing information to users. Further, the input and output devices of the courier terminal 120, picker terminal or customer terminal may be integrally configured or associated with each other, e.g. an interface may be displayed at the courier terminal 120 or picker terminal for receiving user input. .

A series of operations related to information processing methods according to various embodiments may be implemented by a single physical device, or may be implemented in a manner in which a plurality of physical devices are organically combined. For example, some of the components included in the system 100 for providing delivery information may be embodied in any one physical device, and the rest may be embodied in another physical device. For example, any one physical device may be embodied as part of the electronic device 110, and the other physical device may be embodied as part of the courier terminal 120 or other external device. In some cases, each component included in the system 100 for providing delivery information is distributed in different physical devices, and the distributed components are organically combined to provide delivery information. may be implemented to perform the functions and operations of system 100 for For example, the electronic device 110 herein includes at least one sub-device, some operations described as being performed by the electronic device 110 are performed by the first sub-device, and some other operations are performed by the first sub-device. It may be performed by a second sub-device.

FIG. 2 is an operation flowchart of a method for providing delivery information for an electronic device in a system for providing delivery information according to an embodiment.

Referring to FIG. 2, electronic device 110 according to one embodiment obtains parcel packing completion information and pickup location information (201). As described above, the electronic device 110 can obtain the parcel packing completion information and the pickup location information by receiving the parcel packing completion information and the pickup location information from the picker's terminal, but is not limited thereto.

A parcel may correspond to a shipping unit formed by placing items within the interior space of an object, such as a shopping bag or box, in which the items can be stored or packaged. The packing completion information may include information indicating completion of placing items in the inner space of an object such as a shopping bag or box. Packing may correspond to placing items in the interior space of an object such as a shopping bag or box.

The electronic device 110 obtains (202) assignable carrier information of the at least one carrier of the store. Assignable couriers can include couriers that are in a ready-to-delivery state. A more detailed description relating to assignable couriers is provided below in FIG.

A store is a conceptual or physical unit to which a delivery person belongs, and a store can be an entity that manages multiple items. Shipping for parcels containing items managed by a store may be assigned to a carrier belonging to that store. According to one embodiment, if a store corresponds to a physical unit, the store includes a distribution warehouse that displays a plurality of items, and in this case, delivery operations for parcels containing items stored in the distribution warehouse belong to the store. May be assigned to a delivery person.

Electronic device 110 assigns one of the assignable carriers to deliver the parcel based on the assignable carrier information. As described above, in some embodiments, the electronic device 110 assigns carriers by prioritizing among the assignable carriers and selecting carriers based on the priority, or assigning carriers to the assignable carriers. A delivery member can be assigned by receiving pickup completion information corresponding to the pickup location from the first delivery member. A more detailed description related to the operation of assigning a single carrier is provided below in FIG.

Electronic device 110 provides 204 shipping information to the assigned shipping crew, including shipping destination information for the parcel and routing information from the store to the shipping destination. The delivery information may be displayed on the delivery staff terminal 120 in a form recognizable by the delivery staff.

Route information to the destination may be displayed taking into account the mode of transportation used by the delivery person. For example, the route information to the destination includes the moving route on foot when the assigned delivery staff performs the delivery on foot, and when the assigned delivery staff performs the delivery by bicycle. includes a route that a bicycle can travel, and can include a route that a vehicle can travel in the case of carrying out delivery using a motorcycle or an automobile.

Electronic device 110 may also receive 205 information from the assigned courier acknowledging that the parcel has been delivered, and may provide the courier with return route information from the destination to the store (206). . The return route information, like the route information to the delivery destination, can be displayed in consideration of the means of transportation used by the delivery person.

According to an embodiment, when a delivery person is assigned to a plurality of delivery tasks, the electronic device 110 receiving information indicating that some of the parcels have been delivered completes delivery of at least some of the remaining parcels. You may also provide the delivery person with delivery information for However, in this case as well, when the electronic device 110 receives information notifying that all the assigned delivery tasks have been completed, the electronic device 110 responds to the information by providing return route information from the destination to the store to the delivery member. can do.

A more detailed discussion relating to providing delivery information is provided below in FIGS.

FIG. 3 is a diagram for exemplifying assignable delivery personnel according to an embodiment.

Referring to FIG. 3, assignable carriers of the at least one carrier of the store may include carriers in a ready-to-ship state, according to one embodiment. In this regard, the courier's ready-to-deliver state may correspond to a state in which there are no jobs assigned to the courier after the courier's job assignment exclusion state ends.

A job assignment excluded state may mean a state in which it has been decided not to assign a job to a delivery person. For example, the work assignment exclusion status is a state in which the delivery person is not at work, a state in which the delivery person is delivering, a state in which the delivery person has not returned to the store after completing the delivery, and a state in which the delivery person has requested to be excluded from work assignment. at least one of In this regard, the state in which the delivery person requests to remove the work assignment may mean that the delivery person displays his or her status offline on the delivery person terminal 120 or the terminal of the store. Reference numeral 310 may correspond to the case where the status of the delivery person is displayed offline on the delivery person terminal 120 . The electronic device 110 minimizes cases where the delivery person displays the status offline by mistake and forgets to view the status online after previously entering their status offline, allowing the delivery person to make more deliveries. to guide the delivery terminal 120 to perform the delivery, it is possible to output information suggesting changing the status to online, such as "Go online to start delivery!"

Depending on the embodiment, a state other than the state in which the delivery worker requested removal of work assignment (for example, a state in which the delivery member is not at work, a state in which the delivery member is delivering, a state in which the delivery member returns to the store after the delivery is completed) , etc.), the status of the delivery person may be displayed offline on the delivery person terminal 120 as well. For example, the status of the delivery staff can be displayed offline on the delivery staff terminal 120 even when the delivery staff is not at work. In this case, the courier may inform the courier terminal 120 that he has arrived by changing his status to online when he arrives for work.

Drawing reference numeral 320 may correspond to the case where the status of the delivery person is displayed online on the delivery person terminal 120 . If the courier displays his status online, the electronic device 110 can recognize that the courier has not requested a work assignment waiver. In some embodiments, electronic device 110 may determine that a courier is ready to perform a delivery task if the courier displays his/her status online.

The electronic device 110 generates assignable carrier information based on the carrier's displayed status. Alternatively, the electronic device 110 receives the information of the delivery person, including the status of the delivery person displayed by the delivery person, from the delivery person terminal 120 . Electronic device 110 then assigns one of the assignable carriers to deliver the parcel based on the (assignable) carrier information.

According to one embodiment, the electronic device 110 can determine whether to provide feedback to the courier based on the courier's history of being in a work assignment barred state. For example, the electronic device 110 considers the number of requests for work assignment exemption, the length of time the delivery worker has requested the work assignment exemption, and the time required for the delivery worker to return to the store after completing the delivery. Review whether the work assignment exemption request is of a reasonable level, and provide feedback if it is determined that it is not reasonable. The feedback may include requests for clarification of reasons associated with work assignment waiver requests, requests for restraint from overly frequent work assignment waivers, information limiting work assignment waivers, and the like.

FIG. 4 is a diagram for exemplifying a method of allocating delivery workers to deliver parcels according to an embodiment.

Referring to FIG. 4, the electronic device 110 according to one embodiment assigns one of the assignable carriers to deliver the parcel based on the assignable carrier information.

According to one embodiment, the electronic device 110 may assign a carrier by prioritizing the assignable carriers and selecting a carrier based on the priority. Specifically, the electronic device 110 determines priorities among assignable delivery crews based on the time information when the allocable delivery crews are switched to the delivery ready state, and selects delivery crews based on the priorities. be able to. For example, the electronic device 110 can sequentially select and assign work to assignable delivery workers in the order in which they are switched to the delivery ready state.

According to one embodiment, the electronic device 110 assigns the assignable carriers to a job assignment queue in the order in which they were available for assignment, and assigns the carriers first assigned to the queue to the queue. It is possible to allocate tasks to the delivery staff by changing the priority of the delivery staff each time the delivery staff is assigned a task. For example, regarding delivery staff 1, delivery staff 2, delivery staff 3, delivery staff 4, and delivery staff 5 belonging to a specific store, delivery staff 2 is not at work at 09:00, and delivery staff 1 is When delivery staff 3 arrives at 08:45, delivery staff 4 arrives at 08:50, and delivery staff 5 arrives at 08:55, the job assignment queue is [delivery staff 1 - delivery staff 3]. - Deliveryman 4 - Deliveryman 5]. Also, when a delivery task to be processed at a specific store occurs at 09:10, the electronic device 110 allocates the corresponding delivery task to delivery member 1, and then sets the task assignment queue to [delivery member 3-delivery member 4-delivery]. 5], and when delivery member 1 becomes available for assignment again, delivery member 1 can be re-included in the queue.

Depending on the embodiment, the electronic device 110 may be in a state in which it is completely impossible to allocate work, such as when the electronic device 110 is not at work (for example, the delivery worker 2 who is not at work in the above example), and after a certain period of time has passed, it is possible to allocate work again. In order to distinguish the state that is expected to be (for example, delivery person 1 who is in the process of delivery in the above example), instead of removing the delivery person assigned to the task from the queue, it keeps the state included in the queue. and instead change its priority to last. For example, in the above example, when a delivery job to be processed at a specific store occurs at 09:10, the electronic device 110 assigns the corresponding delivery job to delivery person 1, and then sets the job assignment queue to [delivery person 3-delivery person 4-delivery member 5-delivery member 1].

According to one embodiment, the electronic device 110 may prioritize the couriers further based on one or more of the modes of transportation utilized by the assignable couriers. Specifically, electronic device 110 obtains the estimated time required to travel from a store to a destination using one or more transportation vehicles, and assigns deliverables based on the estimated time. Able to determine priorities among members. For example, the estimated time required to travel to the destination using a car is 9 minutes, the estimated time required to travel to the destination using a motorcycle is 7 minutes, and the estimated time required to travel to the destination is 7 minutes. The estimated time required to travel to the destination by using the vehicle is 14 minutes, the estimated time required to travel to the destination by walking is 33 minutes, and the parcel is 10 minutes. If there is an item whose delivery must be completed within the delivery, give the highest priority to the delivery staff who deliver using a motorcycle, and give the delivery staff who deliver using a car the next priority. can be given higher priority.

In this regard, if there are multiple carriers using the carrier determined to be given the highest priority, they will be prioritized in the order in which they were available for assignment. It can be, but is not limited to.

When the electronic device 110 assigns carriers by prioritizing the assignable carriers and selecting carriers based on the priority, the electronic device 110 requests the selected carrier to deliver the parcel. You can provide the requested information to The request information for requesting parcel delivery may include store information, pickup location information, and item information included in the parcel. The delivery member terminal 120 that receives the request information may display at least part of the information included in the request information to the delivery member in a form that the delivery member can identify. For example, a screen indicated by reference numeral 410 is a screen displayed by the delivery terminal 120, and corresponds to a screen requesting allocation of delivery work corresponding to store KY01, indicating that the pick-up position is area E2. Information (“Pick up at E2”) and information indicating that the item contained in the parcel is 4 oz of almond and cranberry juice may be included.

In addition, the screen displayed by the courier terminal 120 may further include a UI for receiving pick-up input from the courier. For example, the UI illustrated at drawing number 411 may correspond to a UI provided to allow input that the delivery parcel has been picked up. Upon receiving carrier input for the UI for receiving carrier pickup input, electronic device 110 provides the carrier with delivery information including parcel delivery destination information and store-to-destination routing information. be able to.

Depending on the embodiment, the screen displayed by the courier terminal 120 may include a UI for receiving the courier's acceptance of the request information. In this case, if the delivery member accepts the request information, the delivery business is assigned to the delivery member, and if the delivery member refuses to deliver the parcel, the request information is provided to request another delivery member to deliver the parcel. may

In some embodiments, the request information may further include additional information related to delivery of the parcel, such as quantity and price of items contained in the parcel, total price of items contained in the parcel, and the like.

According to one embodiment, the electronic device 110 may assign the courier by receiving pickup completion information corresponding to the pick-up location from the first courier among the assignable courier. Specifically, even if the delivery member is not assigned to the job, he or she can pick up the parcel at the pick-up position to carry out the delivery instead, and receive the pick-up completion information of the first delivery member. The electronic device 110 may assign parcels to the first courier. In this case, the electronic device 110 may provide request information requesting parcel delivery to the first delivery member based on the pickup completion information, and as described above, the request information may include store information, pickup location information, and the parcel. can contain additional item information.

In some cases, after electronic device 110 assigns a carrier, the parcel may be picked up by another carrier before the assigned carrier picks up the parcel. In this case, the electronic device 110 can transmit information to cancel the assignment to the pre-assigned courier, and more details regarding this will be described later with reference to FIG.

FIG. 5 is a diagram illustrating a screen of a delivery member terminal reflecting delivery information and return route information provided to delivery members assigned to deliver parcels according to an exemplary embodiment.

Referring to FIG. 5, an electronic device 110 according to one embodiment provides an assigned delivery person with delivery information including parcel delivery destination information and route information from the store to the delivery destination. Also, the electronic device 110 can provide return route information from the destination to the store to the delivery person who has completed the delivery.

An example of the screen of the delivery staff terminal 120 displayed based on the delivery information is shown by reference numerals 510 and 520, and an example of the screen of the delivery staff terminal 120 displayed based on the return route information is It is shown at drawing number 530 . In this regard, the delivery route may be displayed on the map corresponding to drawing number 511, and the return route may be displayed on the map corresponding to drawing number 531. FIG.

In the following description of the delivery information and the return route information, the illustrated contents of the screen of the delivery staff terminal 120 displayed based on the reference numerals 510, 520 and 530 can be referred to.

According to one embodiment, the delivery information may include the real-time location of the delivery person. Also, the return route information may include the real-time location of the delivery person. In this case, the courier terminal 120 can display the real-time location of the courier based on the delivery information. For example, reference numerals 511 and 531 show the real-time location of the delivery person as a circular icon. The real-time location of the delivery person may be obtained based on GPS (Global Positioning System) information, but is not limited thereto.

According to one embodiment, the shipping information may further include time information associated with shipping the parcel. In relation to this, the time information includes information on the time elapsed after assignment of a delivery person, information on the time elapsed after acquisition of information notifying that the parcel was picked up from the assigned delivery person, and delivery request corresponding to the parcel. At least one of the time information that has elapsed after being acquired can be included. The time information included in the delivery information may provide the time information to the delivery person terminal 120, and an example of the displayed time information may be as indicated by reference numeral 512. FIG. In some embodiments, the return route information may also include time information associated with the return, where the time information is information about the amount of time that has passed since the assignment of the carrier, and information indicating that the parcel was picked up from the assigned carrier. At least one of information on the time elapsed after the parcel was delivered, information on the time elapsed after the delivery request corresponding to the parcel was acquired, and information on the time elapsed after the delivery of the parcel to the destination is completed.

In some embodiments, instead of electronic device 110 continuously updating real-time time information to courier terminal 120, when electronic device 110 transmits initial time information to courier terminal 120, courier terminal 120 may additionally The elapsed time may be reflected on the screen in real time.

As previously described, route information to the delivery destination and return route information to the store may be displayed taking into account the mode of transportation utilized by the delivery person. Route guidance information, which will be described later, can also be displayed in consideration of the means of transportation used by the delivery person.

According to one embodiment, electronic device 110 may further transmit navigation information to courier terminal 120 . For example, when the electronic device 110 receives a request for directions to a destination from a delivery person, the electronic device 110 may provide directions to the destination. Alternatively, the electronic device 110 may provide route guidance information to the store when receiving a request for return route guidance information from a delivery person. In this regard, the delivery staff terminal 120 has at least one of an interface 513 for receiving a request for route guidance information to a destination from a delivery staff and an interface 532 for receiving a request for return route guidance information. can contain.

The route guidance information may correspond to information for comprehensively providing real-time guidance on the delivery person's moving direction, moving speed, precautions when moving, etc. in consideration of the delivery person's real-time position.

The screen displayed on the courier terminal 120 includes an interface 521 for receiving user input indicating that parcel delivery has been completed, and an interface 533 for receiving user input indicating that returning to the store has been completed. at least one of which can be included. Electronic device 110 may provide return route information based on user input to interface 521 for receiving user input indicating completion of parcel delivery. Also, based on user input to interface 533 for receiving user input indicating completion of return to the store, electronic device 110 may recognize that the delivery worker can be assigned a task.

Still referring to FIG. 6, an exemplary screen of the courier terminal 120 reflecting the delivery information is shown (610), according to one embodiment. Specifically, the screen of the delivery staff terminal 120 displays a map so that the direction in which the delivery staff looks or moves is displayed in a fixed direction so that the delivery staff can easily move along the route information on the screen. It can be displayed in a rotating compass mode.

When the screen is displayed in the compass mode, there is no need to call up specific route guidance information, and the transportation convenience of the delivery person can be improved, which may have the effect of reducing costs. However, the delivery staff may prefer to display the map in either the general mode in which the north, south, east, and west directions of the map are fixed, or the compass mode in which the map is rotated. The courier terminal 120 can determine how to display the map based on the courier's user input.

FIG. 7 is a diagram for exemplifying a case of transmitting information for canceling assignment to a delivery person assigned to deliver parcels according to an exemplary embodiment.

Referring to FIG. 7, the electronic device 110 according to one embodiment may transmit information to cancel the assignment to the delivery person assigned to deliver the parcel. When transmitting information to a carrier to cancel the assignment, the circumstances under which the parcel was picked up by another carrier before the parcel was picked up by the carrier assigned after the carrier was assigned, the parcel assigned after the carrier was assigned Circumstances under which a delivery cancellation request corresponding to a parcel is accepted before the parcel is picked up by the carrier, and a delivery corresponding to the parcel after the parcel is picked up by the assigned carrier but before the assigned carrier completes the delivery It can include conditions under which cancellation requests are accepted, and the like. The electronic device 110 may transmit information to cancel the assignment to the courier taking into account the specific circumstances involved in transmitting the information to cancel the assignment to the courier.

Specifically, referring to (a) on the drawing, if the parcel is picked up by another delivery person before the parcel is picked up by the assigned delivery person after the assignment of the delivery person, the electronic device 110 De-assignment information may be transmitted 710, including information indicating that the pickup was made by the courier. Also, referring to (b) in the drawing, if the assigned delivery person receives a delivery cancellation request corresponding to the parcel before the parcel is picked up by the assigned delivery person after the delivery person is assigned, the electronic device 110 determines that the order has been canceled. It is possible to transmit allocation cancellation information including information notifying that the parcel is transported to a preset location ('problem zone' on the drawing) (720). In this regard, the electronic device 110 can receive a delivery cancellation request corresponding to the parcel from the customer's terminal, but is not limited thereto.

Also, referring to (c) of the drawing, if the delivery cancellation request corresponding to the parcel is received after the assigned delivery person picks up the parcel but before the assigned delivery person completes the delivery, the electronic device 110 transmits (730) information to the assigned delivery person to cancel the assignment and information to request that the parcel be transported to the preset location, and provides route information from the destination to the preset location. (740). Depending on the embodiment, instead of providing the route information from the destination to the preset location, the electronic device 110 may provide the route information from the delivery person's current location to the preset location. In this regard, the preset location is a specific area located within or near the store, and may include an area for storing items and parcels that have problems ordering.

FIG. 8 is an operation flowchart of a method for providing delivery information for an electronic device according to an embodiment.

Referring to FIG. 8, electronic device 110, according to one embodiment, obtains parcel packing completion and pickup location information (810). The electronic device 110 can acquire the parcel packing completion information and the pickup location information by receiving the parcel packing completion information and the pickup location information from the picker's terminal, but is not limited thereto.

Thereafter, the electronic device 110 obtains (820) assignable carrier information of the at least one carrier in the store, and based on the assignable carrier information, assignable carrier carriers for the delivery of the parcel. One of the carriers is assigned (830). Assignable couriers can include couriers that are in a ready-to-delivery state. According to an embodiment, the electronic device 110 assigns a carrier by determining priorities among allocatable carriers and selecting a carrier based on the priority, or selects the first carrier among the assignable carriers. Couriers can be assigned by receiving pick-up completion information corresponding to pick-up locations from.

Electronic device 110 provides 840 shipping information to the assigned shipping crew, including shipping destination information for the parcel and routing information from the store to the destination.

FIG. 9 is an exemplary diagram of a configuration of an electronic device for providing shipping information according to one embodiment.

Referring to FIG. 9, electronic device 110 includes transceiver 910 , processor 920 and memory 930 . The electronic device 110 can be connected to the courier terminal 120 and other external devices through the transceiver 910 to exchange data.

Processor 920 may include at least one of the devices described above with reference to FIGS. 1-8, or perform at least one of the methods described with reference to FIGS. 1-8. The memory 930 can store information for performing at least one of the methods described above with reference to FIGS. 1-8. Memory 930 may be volatile or non-volatile memory.

Processor 920 can execute programs and control electronic device 110 to provide information. Codes for programs executed by processor 920 may be stored in memory 930 .

Also, the electronic device 110 of one embodiment may further include an interface capable of providing information to the user.

On the other hand, the specification and drawings disclose preferred embodiments of the present invention, and even if specific terms are used, they are merely general terms to facilitate the description of the technical content of the present invention and aid in understanding the invention. are used in a descriptive sense and are not intended to limit the scope of the invention. It is obvious to those who have ordinary knowledge in the technical field to which the present invention belongs that other modifications based on the technical idea of the present invention can be implemented in addition to the embodiments disclosed herein. .

The electronic device or terminal according to the above embodiments includes a processor, a memory for storing and executing program data, a permanent storage such as a disk drive, a communication port for communicating with an external device, a touch panel, keys. , buttons, and the like. A method embodied as a software module or algorithm is computer readable code or program instructions executable on the processor and may be stored on a computer readable recording medium. Here, computer-readable recording media include magnetic storage media (eg, ROM (read-only memory), RAM (random-access memory), floppy disks, hard disks, etc.) and optical reading media (eg, CD ROM (CD-ROM), DVD (Digital Versatile Disc)), and the like. The computer readable recording medium can be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion. The medium may be computer readable, stored in memory, and executed by a processor.

The embodiments may be presented in functional block form and various processing stages. Such functional blocks may be embodied in various numbers of hardware and/or software constructs that perform the specified functions. For example, embodiments may directly implement circuits such as memory, processing, logic, look-up tables, etc. that may perform various functions under the control of one or more microprocessors or other controllers. configuration can be employed. As well as the components may be implemented in software programming or software elements, the present embodiments include various algorithms embodied in a combination of data structures, processes, routines or other programming constructs and may be written in C, C++, Java ( It can be embodied in a programming or scripting language such as Java, assembler, Python, and the like. Functional aspects can be embodied in algorithms running on one or more processors. Also, the present embodiments may employ conventional techniques for electronic configuration, signal processing, and/or data processing, and the like. The same terms as "mechanism", "element", "means", "configuration" can be used broadly and are not limited to mechanical and physical configurations. The term can include the meaning of software routines in conjunction with processors and the like.
The above-described embodiments are exemplary only, and other embodiments may be implemented within the scope of the following claims.

Claims (16)

A method of providing shipping information on an electronic device, comprising:
obtaining parcel packing completion information and pickup location information;
obtaining assignable carrier information of at least one carrier of the store;
assigning one of the assignable carriers to deliver the parcel based on the assignable carrier information;
providing the assigned delivery person with delivery information including delivery destination information of the parcel and route information from the store to the destination. assigning the delivery crew: determining a priority among the allocable delivery crews based on time information at which the allocable delivery crews were switched to a ready-to-deliver state;
providing request information requesting delivery of the parcel to delivery personnel selected based on the priority;
2. The method of claim 1, wherein the request information includes the store information, the pick-up location information, and item information included in the parcel. The deliverable state corresponds to a state in which there is no work assigned to the delivery person after the delivery person's work assignment exclusion state ends,
The work assignment exclusion states include a state in which the delivery member is not at work, a state in which the delivery member is delivering, a state in which the delivery member has not returned to the store after the delivery is completed, and a state in which the delivery member requests removal from work assignment. 3. The delivery information providing method according to claim 2, comprising at least one of: 4. The method of claim 3, further comprising the step of determining whether to provide feedback to the delivery person based on the history of the delivery person being in a work assignment exclusion state. Allocating the delivery crew includes receiving pick-up completion information corresponding to the pickup location from a first delivery crew among the assignable delivery crews;
2. The method of claim 1, further comprising providing request information for requesting delivery of the parcel to the first delivery member based on the pick-up completion information. receiving information from the assigned delivery person indicating that delivery of the parcel has been completed;
2. The method of claim 1, further comprising providing return route information from the destination to the store to the delivery person. 2. The delivery information providing method according to claim 1, wherein the route information to the destination is displayed in consideration of the means of transportation used by the delivery person. The step of assigning the courier is associated with one or more transportation means utilized by the assignable courier, and is required when traveling from the store to the destination using the one or more transportation means. obtaining the time expected to be
3. The method of claim 1, comprising prioritizing among the allocatable delivery crews based on the expected time. 2. The method of claim 1, wherein the delivery information includes the real-time location of the delivery person. the delivery information further includes time information associated with delivery of the parcel;
The time information includes information on the time elapsed after the assignment of the delivery person, information on the time elapsed after obtaining information notifying that the parcel was picked up from the assigned delivery person, and a delivery request corresponding to the parcel. 2. The delivery information providing method according to claim 1, wherein at least one of information on time elapsed after delivery is included. The delivery of claim 1, further comprising providing the route guidance information to the destination when receiving a request for the route guidance information to the destination from the delivery person. How to provide information. after assignment of said carrier, if said parcel was picked up by another carrier before said parcel was picked up by said assigned carrier;
2. The method of claim 1, further comprising transmitting information to cancel the assignment to the assigned delivery person. If, after the assignment of the carrier, a delivery cancellation request corresponding to the parcel is received before the assigned carrier picks up the parcel,
2. The delivery information of claim 1, further comprising transmitting information to cancel the assignment and information requesting delivery of the parcel to a preset location to the assigned delivery person. delivery method. If a delivery cancellation request corresponding to the parcel is received after the assigned delivery person picks up the parcel but before the assigned delivery person completes delivery,
transmitting information to the assigned delivery person to cancel the assignment and information to request delivery of the parcel to a preset location;
2. The method of claim 1, further comprising providing route information from the destination to the preset location. A computer-readable non-transitory recording medium recording a program for causing a computer to execute the method according to claim 1. An electronic device for providing parcel delivery information, comprising:
including a transceiver, a memory storing instructions and a processor;
the processor is coupled to the transceiver and the memory;
obtaining parcel packing completion information and pick-up location information; obtaining assignable carrier information of at least one carrier in a store; and said assignable to deliveries of said parcel based on said assignable carrier information. An electronic device for assigning one of the carriers and providing the assigned carrier with delivery information including delivery destination information for the parcel and route information from the store to the destination.

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