TW200611540A - Automated voice link initiation - Google Patents

Automated voice link initiation

Info

Publication number
TW200611540A
TW200611540A TW094119104A TW94119104A TW200611540A TW 200611540 A TW200611540 A TW 200611540A TW 094119104 A TW094119104 A TW 094119104A TW 94119104 A TW94119104 A TW 94119104A TW 200611540 A TW200611540 A TW 200611540A
Authority
TW
Taiwan
Prior art keywords
user
items
client process
voice
selection
Prior art date
Application number
TW094119104A
Other languages
English (en)
Inventor
Samir Ismail
Tadamasa Kitsukawa
Original Assignee
Sony Electronics Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sony Electronics Inc filed Critical Sony Electronics Inc
Publication of TW200611540A publication Critical patent/TW200611540A/zh

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0024Services and arrangements where telephone services are combined with data services
    • H04M7/003Click to dial services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2207/00Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/20Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
    • H04M2207/203Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems composed of PSTN and data network, e.g. the Internet
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W76/00Connection management
    • H04W76/20Manipulation of established connections
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W92/00Interfaces specially adapted for wireless communication networks
    • H04W92/04Interfaces between hierarchically different network devices
    • H04W92/08Interfaces between hierarchically different network devices between user and terminal device

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Signal Processing (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)
TW094119104A 2004-06-10 2005-06-09 Automated voice link initiation TW200611540A (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US10/866,432 US20050277410A1 (en) 2004-06-10 2004-06-10 Automated voice link initiation

Publications (1)

Publication Number Publication Date
TW200611540A true TW200611540A (en) 2006-04-01

Family

ID=35461165

Family Applications (1)

Application Number Title Priority Date Filing Date
TW094119104A TW200611540A (en) 2004-06-10 2005-06-09 Automated voice link initiation

Country Status (7)

Country Link
US (1) US20050277410A1 (zh)
EP (1) EP1767012A4 (zh)
JP (2) JP2008503184A (zh)
KR (1) KR101223401B1 (zh)
CN (1) CN101002485A (zh)
TW (1) TW200611540A (zh)
WO (1) WO2005125231A2 (zh)

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US20080170676A1 (en) * 2007-01-17 2008-07-17 Sony Corporation Voice recognition advertisements
US8447016B1 (en) * 2008-02-13 2013-05-21 Ifbyphone, Inc. System and method for emulating call center screen-pop application
US8869032B2 (en) * 2008-03-13 2014-10-21 International Business Machines Corporation Telecom web browsers, and methods for defining a telecom web browser
US8867711B2 (en) * 2008-03-19 2014-10-21 International Business Machines Corporation Telecom web browsers, and methods for defining a telecom web browser
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US20120117510A1 (en) * 2010-11-05 2012-05-10 Xerox Corporation System and method for automatically establishing a concurrent data connection with respect to the voice dial features of a communications device
US10453074B2 (en) * 2016-07-08 2019-10-22 Asapp, Inc. Automatically suggesting resources for responding to a request
US11113626B2 (en) 2017-11-06 2021-09-07 International Business Machines Corporation Self-learning contextual modality selection for cognitive solution delivery

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US5893902A (en) * 1996-02-15 1999-04-13 Intelidata Technologies Corp. Voice recognition bill payment system with speaker verification and confirmation
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Also Published As

Publication number Publication date
WO2005125231A2 (en) 2005-12-29
EP1767012A4 (en) 2012-07-18
JP2008503184A (ja) 2008-01-31
CN101002485A (zh) 2007-07-18
WO2005125231A3 (en) 2006-04-27
US20050277410A1 (en) 2005-12-15
EP1767012A2 (en) 2007-03-28
JP2011229173A (ja) 2011-11-10
KR20070026793A (ko) 2007-03-08
KR101223401B1 (ko) 2013-01-16

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