KR20210096996A - Apparatus for maintenance of kiosk - Google Patents

Abstract

An unmanned terminal maintenance device according to one embodiment of the present invention comprises: a fault-free information receiving unit which is connected to an unmanned terminal installed in a user company through a network and which receives fault-free information including fault-free data for each part of the unmanned terminal in real time; a classification information calculation unit which uses the failure-free information as big data to update classification information obtained by classifying average failure-free data of parts by a manufacturer of the unmanned terminal in real time; an area-specific touch number receiving unit which receives the number of touches for each area of a touch panel of the unmanned terminal sensed through a touch sensor installed in the unmanned terminal; and a second alarm information transmission unit which generates second alarm information to transmit the second alarm information to the manufacturer's terminal, when second data defined as a ratio of the number of touches for each area of the touch panel of the unmanned terminal to the average number of non-failure touches of the corresponding touch panel on the basis of the classification information is equal to or greater than a second set ratio. Failure of an unmanned terminal can be prevented in advance.

Description

Unmanned terminal maintenance device {APPARATUS FOR MAINTENANCE OF KIOSK}

The present invention relates to an unmanned terminal maintenance apparatus, and more particularly, predicts when a failure may occur for each of the parts by utilizing the period during which a failure does not occur for each part as big data, and touch installed in the unmanned terminal The present invention relates to an unmanned terminal maintenance apparatus capable of performing maintenance of an unmanned terminal in advance in preparation for the number of touches for each area of the touch panel of the unmanned terminal sensed through a detection sensor.

Kiosk refers to an unmanned terminal installed in a place with a large floating population such as restaurants, fast food chains, banks, government offices, hospitals, etc. so that the public can easily use them for unmanned automation of information services and tasks in the information and communication field. . Due to the recent improvement in labor costs, the number of installations of these kiosks is increasing every year, and in particular, the use of kiosks in places where a large number of people gather at a specific time, such as restaurants and fast food chains, is increasing more and more rapidly.

Compared to the increasing number of kiosks installed, the maintenance system for kiosks is relatively outdated. Currently, maintenance of the kiosk, if a problem occurs with the kiosk, the problem is solved through remote access with the manufacturer's representative over the phone. done in a way However, this method takes a lot of time, and if you visit the site for maintenance, it may cause disruption to your business until the kiosk operates normally.

In this specification, an unmanned terminal maintenance apparatus and method are introduced to complement the above-mentioned problems and to manage the status of the parts of the kiosk in real time to perform the maintenance of the kiosk in an integrated manner.

Registered Patent 10-0964239

One technical problem to be solved by the present invention is to predict when a failure may occur for each of the parts by utilizing the period during which a failure does not occur for each part as big data, and to prepare for this, maintenance of the unmanned terminal is performed in advance An object of the present invention is to provide an unmanned terminal maintenance device that can do this.

Another technical problem to be solved by the present invention is an unmanned terminal that enables maintenance of the unmanned terminal to be performed in advance by using the number of touches for each area of the touch panel of the unmanned terminal sensed through a touch sensor installed in the unmanned terminal. To provide a maintenance device.

The problems to be solved by the present invention are not limited to the problems mentioned above, and other problems not mentioned will be clearly understood by those skilled in the art from the following description.

The unmanned terminal maintenance apparatus according to an embodiment of the present invention is connected to an unmanned terminal installed in a user company through a network to receive failure-free information including failure-free data for each part of the unmanned terminal in real time. A receiver, a classification information calculation unit that updates the classification information obtained by classifying the average non-failure data of parts for each manufacturer of the corresponding unmanned terminal in real time by using the non-failure information as big data, and a touch detection installed in the unmanned terminal The touch panel of the unmanned terminal with respect to the number of touches per area receiving the number of touches per area of the touch panel of the unmanned terminal sensed through the sensor, and the average number of faultless touches of the corresponding touch panel based on the classification information and a second alarm information transmitter that generates and transmits second alarm information to the manufacturer's terminal when the second data defined as the ratio of the number of touches for each area of is equal to or greater than the second set ratio.

According to an embodiment of the present invention, the non-failure data for each part includes data on a period from the immediately preceding repair time of the display panel of the unmanned terminal to the next failure and the next failure from the immediately preceding repair time of the touch panel of the unmanned terminal. Include one or more data for the period up to.

The non-failure information receiving unit according to an embodiment of the present invention receives the non-failure information including the non-failure data for each component from the manufacturer's terminal or a screen motion detection sensor for monitoring the screen operation of the unmanned terminal and receiving signals indicating that failures of the display panel and the touch panel of the unmanned terminal are detected from the touch detection sensor, respectively, and may generate the failure-free information therefrom.

In the unmanned terminal maintenance apparatus according to an embodiment of the present invention, when a failure of the display panel of the unmanned terminal is confirmed through a screen operation detection sensor for monitoring the screen operation of the unmanned terminal, or through the touch detection sensor, the When a failure of the touch panel is confirmed, a supplementary tag activation unit for activating a supplementary tag attached to the unmanned terminal is further included,

When the user using the unmanned terminal is tagged with the supplementary tag while the supplementary tag is activated, a screen to be displayed on the unmanned terminal is displayed on the user terminal,

It is characterized in that the user can select the product or service of the user company through the screen displayed on the user terminal through the tagging of the supplementary tag.

Through the unmanned terminal maintenance apparatus of the present invention, the manufacturer performs the maintenance of the unmanned terminal in the user company by checking the first to fourth alarm information, which is a signal that parts need to be replaced, in real time through the manufacturer terminal. Failure of the unmanned terminal can be prevented in advance.

In addition, through the unmanned terminal maintenance apparatus of the present invention, when an abnormal operation is detected during the program operation of the unmanned terminal, system diagnosis, device diagnosis, application program diagnosis, software diagnosis, dump file diagnosis, and serial port diagnosis of the unmanned terminal are performed. The unmanned terminal can be maintained in an optimized state by performing it remotely and controlling the ideal operation of the software using the diagnostic information obtained through it or by monitoring whether the unattended terminal operates normally after automatic rebooting.

In addition, through the unmanned terminal maintenance apparatus of the present invention, the display panel of the unmanned terminal does not operate during the business hours of the user company using the unmanned terminal. , by calculating the non-transmission time of advertisements and providing compensation for this to the requesting company, the contract between the user and the client can be made more fair.

1 is a schematic diagram illustrating an unmanned terminal maintenance management system according to an embodiment of the present invention.
2 is a block diagram of an unmanned terminal maintenance apparatus according to an embodiment of the present invention.
3 is a block diagram of an information receiving unit according to an embodiment of the present invention.
4 is a block diagram of an information transmitter according to an embodiment of the present invention.
5 is a block diagram of an alarm information transmitter according to an embodiment of the present invention.
6 is a flowchart of an unmanned terminal maintenance method according to an embodiment of the present invention.
7 and 8 are diagrams exemplarily illustrating an interface of an unmanned terminal maintenance apparatus according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those of ordinary skill in the art can easily implement them. However, the present invention may be embodied in many different forms and is not limited to the embodiments described herein. And in order to clearly explain the present invention in the drawings, parts irrelevant to the description are omitted, and similar reference numerals are attached to similar parts throughout the specification.

Throughout the specification, when a part is "connected" with another part, this includes not only the case of being "directly connected" but also the case of being "electrically connected" with another element interposed therebetween. . Also, when a part "includes" a certain component, it means that other components may be further included, rather than excluding other components, unless otherwise stated. Thus, the present invention will be described in detail.

1 is a schematic diagram illustrating an unmanned terminal maintenance management system according to an embodiment of the present invention.

Referring to FIG. 1 , an unmanned terminal maintenance management system 1000 according to an embodiment of the present invention is a user company terminal 100 , a manufacturer terminal 300 , a request company terminal 400 , and an unmanned terminal used by the user company. The terminal 500 may include a user terminal 600 used by a user using the unmanned terminal 500 , and an unmanned terminal maintenance apparatus 200 connected to the terminal 500 and the network 700 .

Referring to FIG. 1 , the user terminal 100 may be a terminal used by the company using the unmanned terminal 500 . As an example of the present invention, the user company may be a restaurant, a fast food restaurant, a bus company, etc. using the unmanned terminal 500 .

The manufacturer's terminal 300 may be a terminal used by a manufacturer of the unmanned terminal 500 . The manufacturer may be a manufacturer that manufactures the unmanned terminal 500 and supplies it to the user.

The user's terminal 100 and the manufacturer's terminal 300 may be general desktop computers. However, the present invention is not limited thereto, and the user terminal 100 and the manufacturer terminal 300 are electronic devices such as general smart phones, notebook computers, digital broadcasting terminals, PDA (Personal Digital Assistants), PMP (Portable Multimedia Player), tablet PC, etc. may include An electronic device may have one or more general or special purpose processors, memory, storage, and/or networking components (wired or wireless).

The user terminal 600 may be a terminal used by a customer who wants to use the product or service of the user company in the store of the user company.

The user terminal 600 may be a smartphone. However, the present invention is not limited thereto, and the user terminal 600 may include an electronic device such as a general desktop computer, a navigation system, a notebook computer, a digital broadcasting terminal, a personal digital assistant (PDA), a portable multimedia player (PMP), a tablet PC, and the like. An electronic device may have one or more general or special purpose processors, memory, storage, and/or networking components (wired or wireless).

The unmanned terminal 500 is a terminal used by a user company, and may be a device that substitutes for a user's payment for a product or service provided by the user company or provides information to the user. The unmanned terminal 500 may include a display panel through which an image is output and a touch panel through which a signal is transmitted by a user's touch, and if necessary, a payment device for performing the aforementioned payment, a receipt for payment, and payment details It may further include a receipt output device for outputting. For example, the unmanned terminal 500 may include a kiosk (KIOSK), an automated teller machine (ATM), a digital information display (DID), or a bar code scanner, but the present invention is not limited thereto.

The requesting company terminal 400 may be a company requesting that the advertisement is displayed on the unmanned terminal 500 . The client terminal 400 will be described in more detail with reference to FIGS. 2 to 6 .

The unmanned terminal maintenance apparatus 200 receives real-time information from the unmanned terminal 500 through the network 700 , and processes information based on the received information in the manufacturer's terminal 300 and the user's terminal 100 . ) and so on. As an example of the present invention, the unmanned terminal maintenance apparatus 200 may be a server. Through the information processed from the unmanned terminal maintenance apparatus 200 , maintenance may be integrally performed on the unmanned terminal 500 used by the user company.

This will be described in more detail with reference to FIGS. 2 to 6 .

The communication method of the network 700 is not limited, and examples of the communication network that the network 700 may include include a mobile communication network, a wired online, a wireless online, and a communication method using a broadcasting network, as well as short-range wireless communication between devices. may be included. For example, the network 700 may include a personal area network (PAN), a local area network (LAN), a campus area network (CAN), a metropolitan area network (MAN), a wide area network (WAN), and a broadband network (BBN). , online, and the like.

2 is a block diagram of an unmanned terminal maintenance apparatus according to an embodiment of the present invention, FIG. 3 is a block diagram of the information receiving unit 201 according to an embodiment of the present invention, and FIG. 4 is an embodiment of the present invention It is a block diagram of an information transmitter according to an example, FIG. 5 is a block diagram of an alarm information transmitter according to an embodiment of the present invention, and FIG. 6 is a flowchart of an unmanned terminal maintenance method according to an embodiment of the present invention. 7 and 8 are diagrams exemplarily illustrating an interface of an unmanned terminal maintenance apparatus according to an embodiment of the present invention.

2 to 6 , the unmanned terminal maintenance apparatus 200 includes an information receiving unit 201 , an information transmitting unit 202 , a classification information calculating unit 203 , an amount calculating unit 204 , and a supplementary tag activation unit ( 205 ), an input window generating unit 206 , a payment proxy window generating unit 207 , an abnormal operation diagnosis unit 208 , and an unmanned terminal control unit 209 .

The information receiver 201 includes a failure-free information receiver 211 , an operation time receiver 212 , a touch count receiver 213 for each area, and a length information receiver 217 , an input count information receiver 218 , and an abnormal operation signal. It may include a receiver 219 .

The information transmitter 202 may include an alarm information transmitter 221 , and the alarm information transmitter 221 includes a first alarm information transmitter 241 , a second alarm information transmitter 242 , and a third It may include an alarm information transmitter 243 and a fourth alarm information transmitter 244 .

The failure-free information receiving unit 211 may receive failure-free information including failure-free data for each part of the unmanned terminal 500 in real time. It can include data for a period.

The failure-free information receiving unit 211 may generally receive failure-free information from the manufacturer's terminal 300, and in some cases, receives a signal indicating that a failure of the corresponding component is detected from sensors installed in each component to be described later. It is also possible to generate fault-free information from

The classification information calculation unit 203 may update the classification information obtained by classifying the average non-failure data of parts for each manufacturer of the unmanned terminal 500 in real time by using the failure-free information as big data. (S12) More Specifically, the classification information calculating unit 203 may continuously receive the failure-free information, and generate average failure-free data of parts for each manufacturer using the received data through a machine learning algorithm.

The operation time receiver 212 may receive the operation time of the display panel of the unmanned terminal 500 sensed through the screen motion detection sensor installed in the unmanned terminal 500. (S13) The screen motion detection sensor is the unmanned terminal 500 It is installed adjacent to the display panel of 500 to sense whether the display panel operates normally, and through this, the operation time of the display panel can be calculated. The calculated operation time of the display panel may be received by the operation time receiver 212 .

The first alarm information transmitting unit 241 is configured such that the first data defined as the ratio of the operating time of the display panel of the corresponding unmanned terminal 500 to the average non-failure operating time of the display panel based on the classification information is equal to or greater than the first set ratio. In this case, the first alarm information may be generated and transmitted to the manufacturer terminal 300 used by the manufacturer of the corresponding unmanned terminal 500 (S14). For example, the first alarm information transmitting unit 241 may classify The first, which is the ratio of the operating time from the point of immediately preceding repair of the display panel of the unmanned terminal 500 to be checked to the average non-failure operation time of the display panel of the unmanned terminal 500 model to be checked based on the information When the data is equal to or greater than the first set ratio, first alarm information may be generated and transmitted to the corresponding manufacturer terminal 300 . As an example of the present invention, the first setting ratio may be 0.8 (not limited thereto, and the first setting ratio may be changed by the manager of the unmanned terminal maintenance apparatus 200), that is, the average failure-free operation time. When the operation time is about 0.8 times of It may be transmitted to the company terminal 300 .

The touch number receiving unit 213 for each area may receive the number of touches for each area of the touch panel of the unmanned terminal 500 sensed through a touch sensor installed in the unmanned terminal 500. (S13) The touch detection sensor is It is installed adjacent to the touch panel of the unmanned terminal 500 to sense the number of touches for each area of the touch panel, and the sensed number of touches for each area of the touch panel may be received by the touch number receiving unit 213 for each area.

When the second data defined as the ratio of the number of touches for each area of the unmanned terminal 500 to the average number of non-failure touches of the touch panel based on the classification information, the second alarm information transmitter 242 is greater than or equal to a second set ratio, The second alarm information may be generated and transmitted to the manufacturer's terminal 300 of the corresponding unmanned terminal 500. (S14) For example, the second alarm information transmitting unit 242 may be configured to check based on the classification information. The second data, which is the ratio of the number of touches for each area from the point of repair immediately before the touch panel of the unmanned terminal 500 to be checked, to the average number of faultless touches of the touch panel of the model of the unmanned terminal 500 is the second setting ratio In this case, the second alarm information may be generated and transmitted to the corresponding manufacturer's terminal 300 . As an example of the present invention, the second setting ratio may be 0.9. (However, it is not limited thereto and may be changed by an administrator) That is, when the number of touches approximately 0.9 times the average number of non-failure touches is applied to a specific area , since there is a high probability that a failure of the corresponding touch panel occurs, the second alarm information transmitter 242 may transmit the second alarm information to the manufacturer terminal 300 in order to prevent the failure of the touch panel in advance.

The length information receiving unit 217 senses the length of the receipt output from the unmanned terminal 500 through a failure detection sensor installed in the receipt output device for product payment of the unmanned terminal 500, and adds the length information generated by the sensing. can receive

The third alarm information transmitting unit 243 is the third data defined as the ratio of the length of the receipt output from the unmanned terminal 500 to the average non-failure receipt output length of the receipt output device based on the classification information and the length information. When the ratio is greater than or equal to the set ratio, third alarm information may be generated and transmitted to the manufacturer's terminal 300 of the corresponding unmanned terminal 500 . For example, the third alarm information transmitting unit 243 is an unattended terminal to check the average non-failure receipt output length of the receipt output device of the unmanned terminal 500 model to be checked based on the classification information and the length information. When the third data, which is the ratio of the receipt output length from the time of immediately preceding repair of the receipt output device of 500 to the present, is equal to or greater than the third set ratio, third alarm information may be generated and transmitted to the corresponding manufacturer terminal 300 . As an example of the present invention, the third setting ratio may be 0.9. (However, it is not limited thereto and may be changed by an administrator) That is, a receipt with a length of about 0.9 times the average error-free receipt printing length is sent to the receipt printing device. In the case of output by the maker, there is a high probability that a failure of the corresponding receipt output device occurs, so in order to prevent the receipt output device from being broken in advance, the third alarm information transmission unit 243 sends the third alarm information to the manufacturer terminal ( 300) can be transmitted.

The input count information receiving unit 218 senses the input count of the payment means input to the payment device of the unmanned terminal 500 during payment through a failure detection sensor installed in the payment device for product payment of the unmanned terminal 500, It is possible to receive the generated input count information. For example, the failure detection sensor may be installed adjacent to the card slot of the payment device to generate input count information by counting when a card for payment is inserted into the card slot, and the generated input count information is the input count. It may be received by the information receiving unit 218 .

The fourth alarm information transmission unit 244 is a ratio of the number of input performed through the payment means in the payment processing device of the unmanned terminal 500 to the average number of fault-free input of the payment processing device based on the classification information and the input number information When the defined fourth data is equal to or greater than the fourth set ratio, fourth alarm information may be generated and transmitted to the manufacturer's terminal 300 of the corresponding unmanned terminal 500 . For example, the fourth alarm information transmission unit 244 is the unmanned terminal ( 500), when the fourth data, which is the ratio of the number of input of the payment means from the time of immediately preceding repair of the payment device to the present, is equal to or greater than the fourth set ratio, the fourth alarm information may be generated and transmitted to the corresponding manufacturer terminal 300 . As an example of the present invention, the fourth setting ratio may be 0.9. (However, it is not limited thereto and may be changed by an administrator) That is, when the input of the payment method is about 0.9 times the average number of failure-free input, the corresponding Since there is a high probability that a failure of the payment device occurs, the fourth alarm information transmitter 244 may transmit the fourth alarm information to the manufacturer terminal 300 to prevent the failure of the payment device in advance.

As such, the manufacturer checks the first to fourth alarm information in real time through the manufacturer terminal 300 to perform maintenance of the unmanned terminal 500 in the user company to prevent the failure of the unmanned terminal 500 in advance. can

In addition, when an abnormal operation signal receiver 219 detects an abnormal operation in the program operation process of the unmanned terminal 500 through the abnormal operation detection sensor installed in the unmanned terminal 500, the abnormal operation signal is received from the abnormal operation detection sensor. can receive Abnormal operation detection sensor generates an abnormal operation signal by detecting when a specific value is out of the normal range based on the numerical value related to the system, device, application, etc. when the unmanned terminal 500 operates normally, and generates an abnormal operation signal receiving unit ( 219) may receive an abnormal operation signal including such abnormal operation contents.

The abnormal operation diagnosis unit 208 may remotely diagnose the abnormal operation of the unmanned terminal 500 by analyzing the abnormal operation signal to generate diagnostic information.

As an example of the present invention, the abnormal operation diagnosis unit 208 analyzes the abnormal operation signal, and performs system diagnosis, device diagnosis, application program diagnosis, software diagnosis, dump file diagnosis, and serial port diagnosis of the unmanned terminal 500. Diagnostic information regarding an abnormal operation of the unmanned terminal 500 (eg, in which part of the process a problem occurs) may be generated (refer to FIGS. 7 and 8 ).

The unmanned terminal controller 209 may remotely control the unmanned terminal 500 in response to the diagnosis information.

As an example of the present invention, the unmanned terminal control unit 209 may determine whether to block the software according to the software level in the unmanned terminal 500 , and by focusing and preferentially checking a specific software, an ideal operation for the corresponding software occurs In this case, it is possible to control this and to maintain the unmanned terminal 500 in an optimized state (see FIGS. 7 and 8 ).

As another example of the present invention, the unmanned terminal control unit 209 controls the network power installed in the unmanned terminal 500 when the unmanned terminal 500 or the network 700 is in an operation stop state for a reference time (eg, 5 minutes). After the unmanned terminal 500 is automatically rebooted through the switch, a function of monitoring whether the unmanned terminal 500 operates normally may be performed. Here, the network power switch may correspond to a power manager capable of turning on or off the power of a device (eg, CCTV, camera, PC, route, monitor, etc.) connected to hardware through the Internet at a remote location.

The information transmitter 202 may include a display panel replacement time transmitter 222 and a touch panel replacement time transmitter 223 .

The display panel replacement time transmission unit 222 is based on the value obtained by multiplying the daily business hours of the user company and the average trouble-free screen display time of the display panel of the unmanned terminal 500 of the user company by the first setting ratio, the corresponding unmanned terminal The display panel replacement time of 500 may be calculated and transmitted to the user company terminal 100 used by the user company. For example, if the time of repair of the display panel is January 1, the daily business hours are 10 hours, the average trouble-free screen display time is 1000 hours, and the first setting ratio is 0.8 as exemplified above, The display panel replacement timing transmitter 222 may determine the time when the screen is displayed for 800 hours from the time of immediately preceding repair of the display panel as the time when the display panel needs to be replaced. In this case, the display panel replacement time is from January 1st. The display panel replacement time transmission unit 222 that can be calculated as the time when 80 days have elapsed may transmit the calculated time point to the user company terminal 100 .

The touch panel replacement time transmitter 223 calculates the number of daily touches for the unmanned terminal 500 of the user company based on the number of touches received from the touch detection sensor, and calculates the number of daily touches and the unattended number used by the user. Based on a value obtained by multiplying the average number of non-failure touches of the touch panel of the terminal 500 by the second set ratio, the touch panel replacement time of the corresponding unmanned terminal 500 may be calculated and transmitted to the user company terminal 100 . The touch panel replacement time transmission unit 223 calculates the touch panel replacement time in the same room as the display panel replacement time transmission unit 222 exemplarily described above, and the exemplary description is omitted, and this replacement time calculation method is a receipt The same may be applied to an output device and a payment device.

The user company can continuously check the replacement timing of the parts of the unmanned terminal 500 through the user company terminal 100 , thereby further facilitating the maintenance of the unmanned terminal 500 .

As described above, configurations for preventing failure of parts of the unmanned terminal 500 installed in the user's company in advance have been described. However, nevertheless, in the case of parts, failure may occur at an unexpected time, causing disruption to business. Hereinafter, when the parts are broken, the configurations for supplementing the parts that may be damaged will be described.

The information receiver 201 may further include a non-operation time receiver 214 , a contract information receiver 215 , and a response signal receiver 216 .

The information transmission unit 202 includes a non-transmission time transmission unit 224 , a selection signal transmission unit 225 , a first payment information transmission unit 226 , a second payment information transmission unit 227 , and an amount transmission unit 228 . ) may be further included.

The non-operation time receiver 214 may receive, from the screen motion detection sensor, the time during which the operation of the display panel of the corresponding unmanned terminal 500 is not operated during the daily business hours of the user company.

The non-transmission time transmission unit 224 calculates the non-transmission time of the advertisement of the client company from the unmanned terminal 500 by the requesting company that has requested the advertisement to the unmanned terminal 500 of the user company based on the non-operation time Thus, it can be transmitted to the requesting company terminal 400 used by the requesting company.

The contract information receiving unit 215 may receive contract information including information on the contents of an advertisement contract for the unmanned terminal 500 between the user company and the client company from the user company terminal 100 used by the user company. The contract information may be received from the client terminal 400 as well as from the user terminal 100 .

The amount calculation unit 204 may calculate an amount corresponding to the non-transmission time of the advertisement of the client company based on the contract information. For example, the contract information includes the content that 10,000 won is set to send an hour of advertisement and is sent for 30 days based on business hours. In this case, the amount calculation unit 204 may calculate the amount of 50,000 won.

The selection signal transmission unit 225 sends a selection signal to the requesting company to select any one of receiving the amount calculated by the amount calculation unit 204 and receiving an additional advertisement time corresponding to the non-transmission time of the advertisement. It can be transmitted to the terminal 400 . The requesting company can check the selection signal to check the non-delivery time of the advertisement and the amount of compensation for it, and can select whether to receive it or to be given additional advertisement time. If the requesting company chooses to be given additional advertisement time, since the advertisement is transmitted outside the contract period, an additional advertisement time longer than the non-transmission time of the advertisement may be given.

As described above, the requesting company may transmit an advertisement for its own product or service of the unmanned terminal 500 through a contract with the user company. However, if the display panel of the unmanned terminal 500 does not operate during the business hours of the user company and the advertisement of the requesting company is not transmitted, the requesting company may suffer damage, and the requesting company continuously checks whether the advertisement is being transmitted. There may be limits to checking with . Therefore, in order to solve this problem, it may be necessary to have the requesting company check the selection signal and select what kind of compensation to receive. Through this process, the contract between the user and the client can be more fair than before.

Hereinafter, the process according to the content in which the requesting company responds to the selection signal will be described.

The response signal receiving unit 216 may receive a first response signal when the requesting company selects to receive the money in response to the selection signal, and receives a second response signal when the client chooses to be given additional advertising time. .

When the requesting company selects to receive the amount and the first response signal is received, the first payment information transmission unit 226 performs payment for the compensation amount plus the amount to be received by the client and a setting fee proportional to the amount The first payment information to proceed may be transmitted to the user company terminal 100 . The setting fee is a fee for fairly resolving the contract problem between the user company and the client company, and through this, the management company (or manager) of the unmanned terminal maintenance apparatus 200 can earn a profit. However, this payment process may be changed through agreement between companies.

The amount transmitting unit 228 may transmit the amount to be received by the requesting company among the amount of payment proceeded in response to the first payment information to the client company terminal 400, and through this, the client company pays compensation for the unsent advertisement time. can receive

When the second response signal is received by selecting to be given the additional advertisement time, the second payment information transmitting unit 227 responds to the additional advertisement signal and the additional advertisement time for requesting the granting of the additional advertisement time from the requesting company to the user company. The second payment information for proceeding with the payment for the compensation amount plus the proportional setting fee may be transmitted to the user company terminal 100 . The user company terminal 100 may check the additional advertisement signal and additionally proceed with the advertisement for the requesting company. The setting fee proportional to the additional advertisement time may be a fee having a concept similar to the setting fee for the above-described compensation amount.

Hereinafter, when a component of the unmanned terminal 500 is broken, a configuration for allowing the user to use the unmanned terminal 500 smoothly by supplementing the defective part will be described.

The information transmission unit 202 may further include a receipt information transmission unit 229 and a payment completion amount transmission unit 230 .

Complementary tag activation unit 205 when the failure of the display panel is confirmed through the screen motion detection sensor or when the failure of the touch panel is confirmed through the touch detection sensor, the supplementary tag attached to the unmanned terminal 500 can be activated. As an example of the present invention, the supplementary tag may be an NFC tag, and the supplementary tag may be attached by a management company of the unmanned terminal maintenance apparatus 200 .

For example, when the display panel malfunctions and the supplementary tag is activated, the user using the unmanned terminal 500 tags his/her terminal (user terminal 600) with the supplementary tag, it should be displayed on the unmanned terminal 500. A screen to be displayed is displayed on the user terminal 600 , and at this time, the user can select a product or service of the user company through a touch of the user terminal 600 , and payment of the unmanned terminal 500 for the selected product or service Payment can be made through the device. This is of course the same even if the touch panel is broken.

As such, even when the display panel or touch panel of the unmanned terminal 500 is broken, the corresponding unmanned terminal 500 can be utilized through the supplementary tag, thereby increasing the efficiency of sales from the point of view of the user company.

The input window generating unit 206 may generate a terminal number input window on the display unit of the unmanned terminal 500 when the failure of the receipt output device is confirmed through the failure detection sensor of the receipt output device.

The receipt information transmission unit 229 enters the terminal number of the user terminal 600 used by the user who has completed the payment through the unmanned terminal 500 into the input window generated by the input window generation unit 206 . In this case, the receipt information for the payment performed by the user may be transmitted to the user terminal 600 by the SMS method.

When the user completes the payment through the unmanned terminal 500 in which the receipt output device is malfunctioning, the user may input the terminal number to the display unit of the unmanned terminal 500 to check the receipt for the payment (including order details). This may be usefully utilized in a situation in which order confirmation is difficult because the order number is not output from the receipt printing device when the receipt printing device breaks down in a fast food restaurant.

When a failure of the payment device is confirmed through the failure detection sensor of the payment device, the payment agency window generating unit 207 is a payment agency window for inputting card information, which is information necessary for card payment, to the display unit of the unmanned terminal 500 . can create

When card information is input in the payment agency window by the user in the payment process, the payment completion amount transmission unit 230 performs payment for the corresponding amount, and the user of the unmanned terminal 500 uses the payment completed amount. It can be transmitted to the user company terminal 100 . The card information may include a card number, an expiration date, and a card password. Through this, when a failure of the payment device is confirmed, payment may be performed through the corresponding unmanned terminal 500 .

The above-described embodiments are for illustration, and those of ordinary skill in the art to which the above-described embodiments pertain can easily transform into other specific forms without changing the technical idea or essential features of the above-described embodiments. You will understand. Therefore, it should be understood that the above-described embodiments are illustrative in all respects and not restrictive. For example, each component described as a single type may be implemented in a distributed manner, and likewise components described as distributed may be implemented in a combined form.

The scope to be protected through this specification is indicated by the claims described below rather than the detailed description, and should be construed to include all changes or modifications derived from the meaning and scope of the claims and their equivalents.

100: user company terminal 400: client company terminal
200: unmanned terminal maintenance device 500: unmanned terminal
300: manufacturer's terminal 600: user's terminal

Claims (4)

In the unmanned terminal maintenance apparatus,
a failure-free information receiving unit connected to an unmanned terminal installed in a user company through a network to receive failure-free information including failure-free data for each part of the unmanned terminal in real time;
a classification information calculation unit for updating classification information obtained by classifying average failure-free data of parts for each manufacturer of the corresponding unmanned terminal in real time by using the failure-free information as big data;
a touch number receiving unit for each area for receiving the number of touches for each area of the touch panel of the unmanned terminal sensed through a touch sensor installed in the unmanned terminal;
When the second data defined as the ratio of the number of touches for each area of the touch panel of the unmanned terminal to the average number of non-failure touches of the corresponding touch panel based on the classification information is equal to or greater than the second set ratio, second alarm information is generated and a second alarm information transmission unit for transmitting to the manufacturer's terminal.
Unmanned terminal maintenance device. According to claim 1, wherein the failure-free data for each part,
Data on the period from the immediately preceding repair time of the display panel of the unmanned terminal to the next failure and at least one data on the period from the immediately preceding repair time of the touch panel of the unmanned terminal to the next failure,
Unmanned terminal maintenance device. The method of claim 1, wherein the failure-free information receiving unit,
A display panel and a touch panel of the unmanned terminal from a screen motion detection sensor and the touch sensor for receiving the failure-free information including the failure-free data for each part from the manufacturer terminal or monitoring the screen operation of the unmanned terminal receiving a signal indicating that a failure of
Unmanned terminal maintenance device. According to claim 1,
When a failure of the display panel of the unmanned terminal is confirmed through a screen operation detection sensor monitoring the screen operation of the unmanned terminal, or when a failure of the touch panel is confirmed through the touch detection sensor, it is attached to the unmanned terminal Further comprising a supplementary tag activation unit that activates the supplementary tag,
When the user using the unmanned terminal is tagged with the supplementary tag in the state in which the supplementary tag is activated, a screen to be displayed on the unmanned terminal is displayed on the user terminal,
The user can select the product or service of the user company through a screen displayed on the user terminal through the tagging of the supplementary tag.

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