KR100964239B1 - Integrated Operation Support System - Google Patents

Abstract

The present invention relates to a unified operation support system, and more particularly, in the operation support system (OSS) for managing network components in a WCDMA mobile communication network environment, there is no system function duplication according to a method for constructing an individual operation support system, and the system structure is The present invention relates to a unified operational support system capable of establishing a simple and low-cost operational support system.

The operation support system according to the present invention for achieving the above object is constructed so that the function is not duplicated among the plurality of support tasks classified and classified by a plurality of support tasks required to build and operate any network. Multiple integrated subsystems that perform their support tasks based on the infrastructure; And an infrastructure that collects relevant data for the network and distributes the collected related data to the plurality of integrated subsystems, including an infrastructure that performs data collection and processing for interworking between the plurality of integrated subsystems. And a data collection subsystem.

Operational Support System, OSS

Description

Unified Operation Support System

The present invention relates to a unified operation support system, and more particularly, to a method for establishing an individual operation support system in an operation support system (hereinafter referred to as "OSS") for managing network components in a WCDMA mobile communication network environment. The present invention relates to a unified operational support system that can be constructed with low system cost and simple operation system structure.

Operation Support System refers to a system configured for the purpose of monitoring / operating / designing / analyzing / managing all systems in the network except for hardware or software to directly provide services to customers, or network Effectively supports all operational processes required for design, construction, and maintenance of components, collects various network status information in real time to monitor network operation in real time, and provides various network data for network quality improvement and design feedback. It is a system that supports various analysis.

According to the conventional technology in such an operation support system, in particular, a WCDMA network operator wants to systemize tasks that an operator must perform in order to efficiently design, build, and operate his own network. It is introduced and utilized. However, network service providers generally build up the entire network step by step rather than all at once, and expand the business area accordingly. Therefore, an independent operation support system for a specific project can be established at the time when the business is in progress. It is common to use.

That is, the operation support system development method according to the prior art is to develop an independent system for each business area, for example, WCDMA mobile communication network, repeater management system, facility management system, wireless network design system, signal network management system, wireless network quality analysis Individual operation support systems such as systems are being built and operated.

However, according to the construction and operation method of the individual operation support system according to the prior art as described above, although the initial development of the system for each area of each department was not serious problem of overlap or inconsistency, operation management of various network operators gradually In order to meet the needs of each department, each department evolved its own system individually, resulting in problems such as system function duplication and data inconsistency.Increased system construction cost due to duplicated system development and maintenance due to complex system operation environment Problems such as over-payment of expenses have occurred.

In addition, although new demands such as M +, CTAS, RTAS, CDR monitoring, etc. are continuously generated for OSS of WCDMA wireless network recently, it is difficult to carry out business in a timely manner due to lack of agreed OSS implementation guidelines between departments. Due to the lack of clear definition of departmental responsibilities or roles related to OSS implementation and operation, there is a problem that delays in work or leakage or confusion occurs.

The present invention has been made to solve the problems according to the prior art as described above, to reduce the development / maintenance costs by establishing a simple and clear system system enhancement model, and by integrating small similar or redundant systems to enlarge the system Unified operation support system that can classify existing systems by core operation tasks and categorize them according to system group characteristics, and eliminate core duplication by building core implementation technology and shared function module as common infrastructure. The purpose is to provide them.

 In addition, an object of the present invention is to provide a unified operation support system that can effectively respond to the needs (needs) in configuring a new operation support system.

The operation support system according to the present invention for achieving the above object is constructed so that the function is not duplicated among the plurality of support tasks classified and classified by a plurality of support tasks required to build and operate any network. Multiple integrated subsystems that perform their support tasks based on the infrastructure; And an infrastructure that collects relevant data for the network and distributes the collected related data to the plurality of integrated subsystems, including an infrastructure that performs data collection and processing for interworking between the plurality of integrated subsystems. And a data collection subsystem.

The plurality of integrated subsystems may include: an integrated situation monitoring subsystem built on a real-time data processing infrastructure for implementing a function of processing real-time data; An integrated operation support subsystem built on a business process processing infrastructure for implementing a function of processing a business process; And an integrated quality analysis subsystem built on a large data processing infrastructure for implementing large data processing capabilities.

Wherein the integrated context monitoring subsystem supports real time monitoring of the arbitrary network based on the real time data processing infrastructure and related data distributed from the integrated data collection subsystem; The integrated operations support subsystem supports operations of any network based on the business process processing infrastructure and related data distributed from the integrated data collection subsystem; And the integrated quality analysis subsystem supports quality analysis tasks of any network based on the associated data distributed from the integrated data collection subsystem and the massive data processing infrastructure.

Further, the integrated data collection subsystem collects relevant data from a network belonging to a sales computer network in which sales information is provided among the arbitrary networks, and the integrated status monitoring subsystem, the integrated operation support subsystem, and the integrated quality analysis sub. An interworking object interface module for distributing related data to the system; And collecting related data from a network belonging to an operation maintenance network to which network information is provided, and distributing related data to the integrated status monitoring subsystem, the integrated operation support subsystem, and the integrated quality analysis subsystem. It can be made by including the target interface module.

In addition, the integrated status monitoring subsystem preferably comprises a real-time TP server and notification server for providing real-time transaction processing and event processing functions, respectively, using the relevant data distributed from the management interface module.

The integrated operation support subsystem may further include a BPM server and a KM server that provide a related operation support service function of the arbitrary network by using related data distributed from the interworking object interface module and the management object interface module. It is preferable to make.

In addition, the integrated quality analysis subsystem preferably comprises a large-capacity server that provides the relevant quality analysis function of the arbitrary network by using the relevant data distributed from the interworking object interface module and the management object interface module. .

According to the unified operational support system of the present invention, the operational competitiveness of the network operator can be integrated and systemized in the most suitable and effective manner in consideration of the operational characteristics of the operational support system of the network operator. There is an effect that can strengthen.

In addition, since the unified operation support system of the present invention is built according to the system advancement model, it is possible to present a guideline for establishing the operation support system, thereby enabling cost-effective and operation-efficient coping with new demands for the operation support system. have.

In addition, according to the unified operational support system of the present invention, by systematically maintaining and integrating the existing operational support systems to solve the problems of the cost and operational aspects of maintenance and improvement / improvement of the operational support system that has been in issue for many years. The effect is that you can.

In addition, since the unified operation support system of the present invention is built according to the system advancement model, it is possible to refrain from building an individual system by department and network type, and aim to establish a common infrastructure that can satisfy various operational support needs. The effects of functional duplication and data inconsistency between systems can be eliminated.

Hereinafter, a preferred embodiment of the present invention will be described with reference to the drawings.

1 is a diagram schematically illustrating the classification of tasks in a network sector for establishing a system enhancement model for establishing an operation support system according to the present invention.

In general, the work of the network sector in the WCDMA network can be roughly divided into three categories: network quality management (11), network investment design and implementation (12), and network operation (13).

The network quality management unit 11 may include wired quality analysis / improvement, wireless quality analysis / improvement, data quality analysis / improvement, terminal quality analysis / improvement, etc. belonging to the quality analysis work group. In the network investment design / construction section 12, fixed network construction, base station / repeater establishment, base station / repeater demolition, dedicated line / optical core construction, wireless station licensing, local government, fixed network investment / design belonging to the operation / maintenance work group , Investment / design of wireless network, establishment of public network, evaluation and management of business partners. In addition, the network operation section 13, network fault monitoring, network traffic monitoring, and network performance management tasks belonging to the situation monitoring work group, base station / repeater work management, facility status management, equipment belonging to the operation / maintenance work group This may include maintenance / inspection and company evaluation / management, network statistics analysis and network quality analysis / improvement belonging to the quality work group. In addition, the network sector's work may include handling customer contact complaints in the network operations 13 that are not directly related to the operational support system.

In addition, the network configuration equipment according to the current network evolution technology, the repeater; Radio networks such as BTS Node B and BCS RNC; Circuit switching networks such as PCX, MSC, IMX and the like; Packet-switched networks such as PSDN, SGSN, AAA, CDA, etc .; IP network such as ICR, IER, router, etc .; Transmission networks such as DCS and MUX; Intelligent networks such as SCP, SMS, etc .; SMSC. Additional networks such as LMSC, VMS, etc. are all included, and in the future, as network technology evolves, many other network configuration equipment may be included.

The support tasks required for all current and future network components for various and complex network tasks as described above can be broadly classified into the following four tasks.

First, it is a task to provide a stable collection support service of data for all the network equipment as described above, thereby collecting fault data, equipment configuration data, traffic monitoring / statistics data, command I / F, message log Services such as management are provided. These services are mainly used by network data centralized collection and management personnel such as the network management team, and the related systems currently in place include source data collection systems output from network equipment (eg NetAdaptor, DCAS, Uranus, etc.). Can be mentioned.

Secondly, as a task of providing a real-time monitoring support service of all network operations as described above, services such as network failure monitoring, network traffic monitoring, device configuration information management, command processing, and message log search are provided. These services are mainly used by network real-time monitoring personnel such as network management team, switching operation team, wireless operation team, HLR operation team, and related systems that are currently deployed include NetCommander, ReMS (surveillance) and NTAS (surveillance). Division), AROMA, NetTrace, LUNA, etc., network monitoring data processing and implementation status monitoring system.

The third is to provide efficient operation support service for all network operation tasks as described above, whereby TT processing and management, emergency recovery support, network construction work management, network maintenance support, operation / maintenance Services such as assessment management are provided. These services are mainly used by network design, deployment management, and maintenance personnel such as operation improvement team, operation planning team, network management team, network construction team, wireless operation team, A / C network design team, and network cooperation team. Systems include NetPost, NetWorker, ReMS (operational), ODMS, iPortal, and network design, deployment, facilities, work management and maintenance systems.

Lastly, as a task of providing accurate statistics / quality analysis support services for all networks as described above, services such as E2E comprehensive quality analysis, atypical analysis, formal analysis, current status and indicator analysis are provided. These services are mainly used by network quality analysts such as network management team, operation improvement team, exchange operation team, HLR operation team, wired quality technology team, wireless quality technology team, data quality technology team, engineering team, etc. Network raw data delivery and data analysis systems such as SAS, NetProbe, AQUA, NATS (analysis sector), M +, NetQms, CTAS, NetCube, and others.

In order to provide a unified operation support system by integrating support tasks, provided services, and related systems for each department, which are currently very complicated as described above, the present invention provides a system advancement model by OSS system layering as described below. It was established.

2 illustrates a model in which the OSS system is layered to establish a system enhancement model for establishing an operation support system according to the present invention.

First, the data source layer 21 corresponds to a layer that provides source data for monitoring network conditions, supporting operations, and providing quality analysis services. The data source layer 21 is used to manage network devices and IT / OSS systems to be linked. Provide data for

The data collection and distribution layer 22 integrates and manages the connection management function of the management object and the interworking object, and collects and distributes the data of the management object and the interlocking object, and shares them. Function and real-time data collection and distribution. .

The OSS infrastructure layer 23 establishes and shares the core implementation technology and shared function modules of each integrated subsystem as a common infrastructure, including interworking processing infrastructure, real-time data processing infrastructure, business process processing infrastructure, and Includes large data processing infrastructure. As an example, infrastructure for real-time transaction processing (Real-time TP), Notification, BPM, KM, ETL, DW OLAP, etc. is built as a common infrastructure.

The OSS service layer 24 provides a user-specific function as a service concept. This includes a situation monitoring service group, an operation support service group, a quality analysis service group, and examples thereof include a repeater monitoring service, a base station RF monitoring service, a mobile operation support service, and a data quality analysis service.

The integrated UI layer 25 provides one-stop, one-view views of OSS users, such as business intelligent portals, to network operators' strategic planning, business, network headquarters, network regions, network management centers, and partners. ), To provide a multi-use environment.

As described above, the hierarchical model of the operation support system construction system according to the present invention includes real-time data processing infrastructure and business process processing based on processing characteristics of core implementation technology and shared function modules of the operation support system in order to prevent redundant development of the system. As it is divided into infrastructure, large data processing infrastructure, and interworking processing infrastructure between subsystems, it can act as an operation support system construction system to prevent duplication of functions and data inconsistency. In addition, when new system functions are required, it can be used to develop the required system and function as a service concept of the operation support system by utilizing the corresponding infrastructure.

FIG. 3 is a diagram schematically illustrating a relationship between the OSS service layer 24 and the OSS common infrastructure layer 23 of FIG. 2.

The OSS service layer 24 is composed of three service groups: a situation monitoring service group 31, an application support service group 32, and a quality analysis service group 33. The situation monitoring service group 31 includes a network monitoring service such as a comprehensive network monitoring service, a repeater monitoring service, a base station RF monitoring service, and the like, and the operation support service group 32 includes a network design / construction work support service and a mobile service. Network operation support services such as work management services, operation / maintenance evaluation services, etc., wherein the quality analysis service group 33 includes end-to-end quality analysis services, performance indicator analysis services, and coverage. Network quality support services such as map analysis services.

The OSS service layer 24 and the OSS infrastructure layer 23 may use a communication middleware 38 such as SQL-Net communication for interworking between the layers.

The OSS common infrastructure layer 23 is a real-time data processing infrastructure for supporting the situation monitoring service group 31, the application support service group 32, and the quality analysis service group 33 of the OSS service layer 24, respectively. 34, business process processing infrastructure 35, and large data processing infrastructure 36. Also, the OSS common infrastructure layer 23 collects / processes various related data about the interworking object and the management object received from the data source layer 21, and the real-time data processing infrastructure 34 and the business process processing infrastructure ( 35) and inter-subsystem interworking infrastructure 37 for performing functions such as distribution of the collected / processed related data through mass data processing infrastructure 36.

The real-time data processing infrastructure 34 is for implementing functions such as real-time processing, TP, event notification, real-time transaction processing infrastructure, event-driven to smoothly perform real-time data processing It includes an event notification infrastructure for supporting event-driven data processing, and in this case, it can be used interchangeably among the functions provided by the existing situation monitoring system and can produce the most desirable result. It is desirable to build the functionality into the common infrastructure functions of the present invention.

The business process processing infrastructure 35 is for implementing functions such as workflow management, KM, and the like, and effectively supporting network design / deployment / operation / maintenance business processes using OSS Prime, for example. BPM infrastructure, knowledge management infrastructure to support the promotion of knowledge-based tasks, etc., which can be used interchangeably among the functions provided by the existing operation / maintenance system and can produce the most desirable results. It is desirable to build existing functions into the common infrastructure functions of the present invention.

The large data processing infrastructure 36 is for implementing functions of bulk data processing, ETL, data warehouse, OLAP, and the like, which can smoothly perform large data processing, that is, for example, parallel It is constructed with common H / W infrastructure that can handle and easily expand capacity, common data infrastructure (Data-Hub) for eliminating redundancy / mismatch of network analysis data and efficient data management. It is preferable that the common H / W infrastructure secures a large-capacity H / W infrastructure by integrating and executing H / W investment costs with respect to the analysis system, and the common data infrastructure includes network equipment, probing equipment, and measurement equipment. It is desirable to integrate all network quality analysis data outputted from the network.

In addition, the large-capacity data processing infrastructure 36 establishes a data warehouse and OLAP analysis environment for effectively providing an end-to-end comprehensive network quality analysis service, and unifies the network quality analysis data access window. Network quality analysis BI Portal (Integrated UI) for openness is established, and also the function that can be used interchangeably among the functions provided by the existing quality analysis system and can produce the most desirable result as the common infrastructure function of the present invention. It is desirable to.

The interworking processing infrastructure 37 between the subsystems performs a function of data collection / processing and the data collected / distributed in the data collection / distribution layer 22 of the collected / processed data 22 is a real time data processing infrastructure 34 as a higher layer. ), And an interworking interface such as connection management for connecting to the business process processing infrastructure 35 and the large data processing infrastructure 36. To this end, the inter-subsystem interworking processing infrastructure 37, for example, by using the NC or OSS Master to build a variety of I / F modules and EAI infrastructure that can smoothly perform inter-subsystem interworking, and also It is desirable to build a function that can be used interchangeably among the functions provided by the existing data collection system and that can produce the most desirable result as the common infrastructure function of the present invention.

4 is a view showing a schematic configuration of a unified operation support system according to an embodiment of the present invention.

Operation support system according to an embodiment of the present invention, based on the above-described content with respect to Figures 2 and 3, four integrated subsystems, namely integrated data collection subsystem 41, integrated situation monitoring subsystem ( 42), an integrated operational support subsystem 43 and an integrated quality analysis subsystem 44.

The integrated data collection subsystem 41 is a subsystem for data collection and distribution, and collects relevant data from various network equipment based on inter-subsystem interworking infrastructure, and processes the collected related data to process the integrated status monitoring sub. It includes functional modules that support interworking between each subsystem for distribution to each of the system 42, the integrated operational support subsystem 43, and the integrated quality analysis subsystem 44.

The integrated situation monitoring subsystem 42 is built across the infrastructure layer and the service layer and functions to support real-time monitoring of various networks based on data and real-time data processing infrastructure distributed from the integrated data collection subsystem 41. It is provided to users in the form of monitoring service, but the functions of each monitoring service are not duplicated.

The integrated operational support subsystem 43 is built across the infrastructure layer and the service layer and based on the data and business process processing infrastructure distributed from the integrated data collection subsystem 41 to manage network, design, build, and operational business processes. Supporting functions are provided to users in the form of operation support services, but the functions of each operation support service are not duplicated.

The integrated quality analysis subsystem 44 is built across the infrastructure layer and the service layer, and functions to support various analysis of the network based on the data and the large data processing infrastructure distributed from the integrated data collection subsystem 41. It is provided in the form of quality analysis service, but the functions of each quality analysis service are not overlapped with each other.

5 is a diagram schematically illustrating the configuration and operation of the integrated data collection subsystem according to an exemplary embodiment of the present invention.

Referring to FIG. 5, the integrated data collection subsystem according to an exemplary embodiment of the present invention includes an interworking target interface module 51, a management target interface module 52, and a temporary storage module 53.

The interworking target interface module 51 collects various data mainly used in a sales computer network, including sales information, customer VOC, billing information, distribution information, performance indicators, IT information, and the like. Manages the connection with the integrated operational support subsystem 43 and the integrated quality analysis subsystem 44, the integrated situation monitoring subsystem 42, the integrated operational support subsystem 43, and the integrated quality analysis subsystem. At 44, the processing of the collected data is performed in a form suitable for processing.

The management object interface module 52 may include facility information, operation information, investment and design information, measurement data, M + data, RF data, probing data, CDR data, traffic data, performance data, failure data, configuration data, and the like. Collects various data mainly used in the operation maintenance network, including status data, log data, and the like, and includes the integrated situation monitoring subsystem 42, the integrated operation support subsystem 43, and the integrated quality analysis subsystem 44. Process and distribute the collected data in a form suitable for processing in the integrated situation monitoring subsystem 42, the integrated operational support subsystem 43, and the integrated quality analysis subsystem 44, respectively. It performs the function.

The temporary storage module 53 is for temporarily storing various data from a data source, and the integrated data collection system 41 is in the form of an EAI, the integrated situation monitoring subsystem 42, an integrated operation support subsystem ( (43) and connection management with the integrated quality analysis subsystem (44) and data processing, data distribution and command processing for the same.

6 is a diagram schematically illustrating the configuration and operation of the integrated situation monitoring subsystem according to an embodiment of the present invention.

Referring to FIG. 6, the integrated situation monitoring subsystem according to the preferred embodiment of the present invention mainly includes an operator OSS, a measuring device, a terminal, a repeater, a wireless network, a circuit switching network, a packet switching network, an IP network, a signal network, a transmission network, and an intelligent network. Comprehensive network monitoring, signaling network monitoring, transmission network, call tracking based on the data collected by the integrated data collection subsystem from the operational maintenance network, such as supplementary network, and the real-time data processing infrastructure built in the situation monitoring subsystem. Provides various monitoring services such as monitoring, base station RF monitoring, and repeater monitoring.

In order to provide various monitoring services as described above, the integrated status monitoring subsystem includes a real-time TP server 61 for providing functions such as fault monitoring, performance monitoring, configuration management, TT issuance, QoS checking, and status diagnosis. Notification Server 62 is provided to provide functions such as event filtering, event generation, event correlation, and the like for various events, and includes warning data, configuration data, and the like. The event database 63 may be included.

7 is a diagram schematically showing the configuration and operation of the integrated operations support subsystem according to an embodiment of the present invention.

Referring to FIG. 7, the integrated operation support subsystem according to the preferred embodiment of the present invention mainly includes data collected by the integrated data collection subsystem from a sales computer network such as InfoBank, CreaM, WISE, SMART, and ERP. Data including VOC information, purchase information, investment information, HR information, partner information, etc.), and the integrated data collection service from operational maintenance networks such as situation monitoring OSS, quality analysis OSS, SMSC, operations personnel, maintenance personnel, etc. Network investment based on data collected by the system (this includes data on equipment information, analytical information, IT information, operational information, work information, etc.) and business process processing infrastructure built on the integrated operational support subsystem. / Design work support, network construction support, network equipment / line management, wireless network / station data work management, operation / repair evaluation support, mobile operation It provides various operational support services and support.

In order to provide various operational support services as described above, the integrated operational support subsystem includes a BPM server 71 for supporting tasks such as workflow management, operational knowledge management, operational organization management, operational terminal messaging, and OSS. It includes a KM server 72 for supporting tasks such as ID management or OSS development request management, and includes an operation database such as inventory data, operation data, knowledge data, and the like. 73).

8 is a schematic diagram illustrating the configuration and operation of an integrated quality analysis subsystem according to an exemplary embodiment of the present invention.

Referring to FIG. 8, the integrated quality analysis subsystem according to the preferred embodiment of the present invention mainly includes data collected by the integrated data collection subsystem from a sales computer network such as InfoBank, CreaM, WISE, SMART, and KPI. Data includes sales information, customer VOC information, billing information, distribution information, performance indicators, etc.), and measuring instruments, terminals, repeaters, wireless networks, circuit-switched networks, packet-switched networks, IP networks, signaling networks, transmission networks, intelligent networks, Data collected by the integrated data collection subsystem from operational maintenance networks such as supplementary networks (including operational information, investment design, measurement data, M + data, RF data, probing data, CDR data, traffic data, performance data, failure data) , Various data such as configuration data, status data, log data, etc.) and the integrated quality analysis subsystem Based on large data processing infrastructure, we provide various quality analysis services such as E2E comprehensive quality analysis, investment design analysis, wireline quality analysis, data quality analysis, internet quality analysis, fault diagnosis prediction analysis, and coverage map analysis.

In order to provide various quality analysis services as described above, the integrated quality analysis subsystem includes ETL tools (Extrat, Transform, Loading) for supporting tasks such as data extraction, data processing / transformation, data remediation / loading, and data management. Tool) and a large-capacity server 81 that can use the OLAP tool for supporting tasks such as reporting, multi-dimensional analysis, simulation, predictive analysis, etc., and a mass storage device for storing data used by the ETL tool ( 82) and an analytical database 83 such as source data used by the OLAP tool, data warehouse, data mart, and the like.

Although preferred embodiments of the present invention have been described in detail above, this is only for explaining the embodiments of the present invention, and it is obvious that various modifications can be made by those skilled in the art. After all, the scope of the present invention will be defined by the claims that follow.

1 is a diagram schematically illustrating a classification of a business in a network section for establishing a system enhancement model of an operation support system according to the present invention.

2 illustrates a model in which the OSS system is layered to establish a system enhancement model for establishing an operation support system according to the present invention.

FIG. 3 is a diagram schematically illustrating a relationship between the OSS service layer 24 and the OSS common infrastructure layer 23 of FIG. 2.

4 is a view showing a schematic configuration of a unified operation support system according to an embodiment of the present invention.

5 is a diagram schematically illustrating the configuration and operation of the integrated data collection subsystem according to an exemplary embodiment of the present invention.

6 is a diagram schematically illustrating the configuration and operation of the integrated situation monitoring subsystem according to an embodiment of the present invention.

7 is a diagram schematically showing the configuration and operation of the integrated operations support subsystem according to an embodiment of the present invention.

8 is a schematic diagram illustrating the configuration and operation of an integrated quality analysis subsystem according to an exemplary embodiment of the present invention.

Claims (7)

A plurality of integrated subsystems that perform a corresponding support task based on an infrastructure constructed such that a plurality of support tasks classified and classified by a plurality of support tasks required for building and operating a network are not overlapped; And Integrated data that collects relevant data for the network, including the infrastructure that performs data collection and processing functions for interworking between the plurality of integrated subsystems, and distributes the collected related data to the plurality of integrated subsystems. Includes a collection subsystem, The plurality of integrated subsystems, An integrated situation monitoring subsystem that supports real-time monitoring of the network based on a real-time data processing infrastructure for processing related data and real-time data distributed from the integrated data collection subsystem; An integrated operation support subsystem for supporting operation of the network based on a business process processing infrastructure for processing related data and business processes distributed from the integrated data collection subsystem; And An integrated quality analysis subsystem for supporting the quality analysis of the network based on a large data processing infrastructure for processing related data and large data distributed from the integrated data collection subsystem, The integrated data collection subsystem, An interworking target interface module for collecting related data from a network belonging to a sales computer network in which sales information is provided and distributing related data to the integrated status monitoring subsystem, the integrated operation support subsystem, and the integrated quality analysis subsystem. ; And A management target interface that collects related data from a network belonging to an operation maintenance network provided with network information among the networks, and distributes relevant data to the integrated situation monitoring subsystem, the integrated operation support subsystem, and the integrated quality analysis subsystem. Module, A unified operational support system for managing and supporting the components of a network, including WCDMA mobile communication networks. delete delete delete The method of claim 1, The integrated situation monitoring subsystem includes a real-time TP server and a notification server for providing real-time transaction processing and event processing functions using the relevant data distributed from the management target interface module, respectively. Support system. The method of claim 1, The integrated operation support subsystem includes a BPM server and a KM server for providing a related operation support service function of the network by using the associated data distributed from the interworking target interface module and the management target interface module. Unified operation support system. The method of claim 1, The integrated quality analysis subsystem comprises a mass server providing a related quality analysis function of the network using the related data distributed from the interworking target interface module and the managed interface module. Support system.

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