KR20150033270A - Device, method for path finding and computer readable recording medium recording prgram for implementing the method - Google Patents

Device, method for path finding and computer readable recording medium recording prgram for implementing the method Download PDF

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Publication number
KR20150033270A
KR20150033270A KR20130113058A KR20130113058A KR20150033270A KR 20150033270 A KR20150033270 A KR 20150033270A KR 20130113058 A KR20130113058 A KR 20130113058A KR 20130113058 A KR20130113058 A KR 20130113058A KR 20150033270 A KR20150033270 A KR 20150033270A
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South Korea
Prior art keywords
deposit
customer
reservation
terminal
account
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KR20130113058A
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Korean (ko)
Inventor
이선호
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주식회사 하나은행
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Publication of KR20150033270A publication Critical patent/KR20150033270A/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Tourism & Hospitality (AREA)
  • Operations Research (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Quality & Reliability (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

A deposit managing system according to the present invention is a deposit managing system for managing a deposit of a customer with respect to a business operator, the system comprising: a reception processing unit for receiving the reservation application information of the customer and processing reservation registration; And a deposit payment returning unit for returning the deposit when the reservation cancellation has been processed by the deposit payment returning unit for confirming whether or not the deposit is deposited in the business account when the reservation registration is processed.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention [0001] The present invention relates to a computer readable recording medium storing a program for executing a deposit payment management system, a deposit payment management method,

The present invention relates to a computer readable recording medium on which a program for executing a deposit payment management system, a deposit payment management method and a management method is recorded.

In Korea, which is not accustomed to reservations, it is difficult to operate restaurants, hospitals and beauty salons as reservations. For example, due to the no show that customers do not show up at the time of booking without prior notice of cancellation, the rate of Nosho is 40-50% on the day when the reservation is made in many cases, which makes it difficult to operate the company.

In order to prevent this, vendors receive a predetermined deposit at the time of reservation and use a method of imposing a penalty fee when a no show occurs. However, it is not easy to manage reservations and reservations when reservations are operated with reservations. Moreover, since most of the reservations are managed by hand, it is difficult to easily manage the process of charging a penalty or returning the deposit when canceling the reservation.

SUMMARY OF THE INVENTION The present invention provides a system and method for managing a deposit, which enables a business operator to conveniently perform a deposit payment management for a customer's reservation and a deposit return management that occurs when a reservation is canceled.

A deposit payment management system according to an embodiment of the present invention is a deposit payment management system for managing a deposit of a customer with respect to a business operator, receives a reservation application information of the customer to process reservation registration, receives the reservation cancellation information of the customer A reservation processing unit for processing reservation cancellation, a deposit deposit management unit for confirming whether the deposit is deposited in the business account when the reservation registration is processed, and a deposit return management unit for returning the deposit when the reservation cancellation has been processed do.

The reservation application information may include information on at least one of a customer name, a customer contact, and a reservation amount.

The reservation cancellation information may include information on at least one of a customer name, a customer contact, a reservation amount, and a customer account.

The deposit return management section can transfer the deposit from the business account to the customer account.

The deposit return management section may make a part of the deposit money as a cancellation fee and transfer the remainder.

The processing result of at least one of the reservation processing unit, the deposit deposit management unit, and the deposit return management unit to the business entity terminal.

The notification processing unit can further transmit the processing result to the customer terminal.

The notification processing unit may transmit the processing result through a social network service or a short message.

A method for managing a deposit according to another embodiment of the present invention is a method for managing a deposit of a customer by a deposit payment management system, the method comprising the steps of: receiving reservation application information of the customer; confirming whether or not the deposit is deposited in a business account And informing the vendor terminal of the confirmation result.

Receiving the reservation cancellation information of the customer, returning the deposit, and informing the provider terminal of the return result.

The step of returning the deposit may include transferring the deposit from the business account to the customer account.

The step of returning the deposit may further include a step of transferring the rest of the deposit as a penalty.

Informing the customer terminal of the confirmation result, and informing the customer terminal of the return result.

The reservation application information may include information on at least one of a customer name, a customer contact, and a reservation amount.

The reservation cancellation information may include information on at least one of a customer name, a customer contact, a reservation amount, and a customer account.

The recording medium according to another embodiment of the present invention includes a step of receiving reservation application information of a customer for a business entity, confirming whether the deposit is deposited in a business account, receiving reservation cancellation information of the customer, And returning the deposit. The computer readable recording medium records a program for executing the method in a computer.

Informing the business terminal or the client terminal of the confirmation result, and informing the business terminal or the client terminal of the return result.

The step of returning the deposit may include transferring the deposit from the business account to the customer account.

The step of returning the deposit may further include a step of transferring the rest of the deposit as a penalty.

According to the present invention, it is possible to conveniently manage reservations and extend marketing to operators by providing a system for performing deposit management for depositing a reservation for a customer and for managing the return of a deposit, which occurs when a reservation is canceled .

1 is a block diagram of an environment in which a deposit management system according to an embodiment of the present invention operates.
2 is a block diagram of a deposit payment management system according to an embodiment of the present invention.
3 is a block diagram of a business entity terminal according to an embodiment of the present invention.
4 is an example of a screen provided by the deposit money management system according to the embodiment of the present invention to a business entity terminal.
5 is a flowchart of a method of managing a deposit according to another embodiment of the present invention.
6 is a flowchart of a method of managing a deposit according to another embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily carry out the present invention. The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. In order to clearly illustrate the present invention, parts not related to the description are omitted, and similar parts are denoted by like reference characters throughout the specification.

Throughout the specification, when an element is referred to as "comprising ", it means that it can include other elements as well, without excluding other elements unless specifically stated otherwise. Also, the terms " part, "" module," and " module ", etc. in the specification mean a unit for processing at least one function or operation and may be implemented by hardware or software or a combination of hardware and software have.

The following is a detailed description of a deposit payment management system and a deposit payment management method according to an embodiment of the present invention with reference to the drawings.

1 is a block diagram of an environment in which a deposit management system according to one embodiment of the present invention operates.

1, the deposit management system 100 manages the reservation of the customer terminal 100 to the commercial terminal 200 according to the service request of the commercial terminal 200, and in particular, Confirmation and deposit return processing.

The business entity terminal 200 is a device that connects and communicates with the deposit management system 100 and the customer terminal 300 through a network by a company that provides goods and services to customers such as a restaurant, a salon, and a hospital, Various communication devices such as a personal digital assistant (PDA), a mobile communication terminal, a point of sale system (POS), and a television (TV) can be used.

The customer terminal 300 is a device that connects and communicates with the deposit management system 100 and the provider terminal 200 through a network by a customer using a company of the provider. Similarly, the customer terminal 300 is a computer, a personal digital assistant, And a television may be used.

A deposit management system according to an embodiment of the present invention will now be described in detail with reference to FIG.

2 is a block diagram of a deposit payment management system according to an embodiment of the present invention.

2, the deposit management system 100 includes a reservation processing unit 110, a deposit deposit management unit 120, a deposit return management unit 130, and a notification processing unit 140.

The reservation processing unit 110 receives the reservation information received from the customer terminal 200 by the customer and registers the reservation. That is, the reservation processing unit 110 can register the reservation by receiving and storing at least one of the customer's name, the customer's contact, and the reservation amount from the business entity terminal 200. [

In addition, the reservation processing unit 110 receives the reservation canceling request from the vendor terminal 200, and deletes the registered reservation to process the reservation cancellation. That is, the reservation processing unit 110 receives information on at least one of a customer name, a customer contact, a reservation amount, and a customer account for which the business entity terminal 200 desires to cancel the reservation, and cancels the reservation cancellation.

At this time, the business entity terminal 200 may receive the information from the customer terminal 300 through the network, or may receive the information from the customer through the wired telephone. On the other hand, the reservation processing unit 110 may directly receive the information from the customer terminal 300.

The deposit deposit management unit 120 manages the deposit deposit state when the reservation processing unit 110 registers a reservation. In other words, the deposit deposit management unit 120 manages the business account designated by the business entity terminal 200, and confirms whether or not the deposit of the customer who made the reservation for the business account is deposited. When the deposit is deposited, the deposit deposit managing unit 120 retrieves and stores the information from the account server or the like, and informs the provider terminal 200 of the deposit information.

When the reservation processing unit 110 cancels the reservation, the deposit return management unit 130 processes the deposit return. In other words, the deposit return management unit 130 also manages the business account, and transfers the booked amount of the customer who made the reservation from the business account to the customer account.

On the other hand, the deposit return management unit 130 can return only a portion of the deposit, leaving a penalty, in accordance with the customer's cancellation condition.

The notification processing unit 140 informs at least one of the business terminal 200 and the client terminal 300 of the reservation status. That is, when the deposit deposit managing unit 120 confirms the deposit deposit, the notification processing unit 140 can inform the customer terminal 300 of the reservation completion result through the registered social network service or using the short message. In addition, the notification processor 140 may notify the customer terminal 300 of the completion result of the reservation cancellation through the social network service registered for reservation completion or the short message when the deposit return management unit 130 has processed the return deposit deposit .

A user terminal according to an embodiment of the present invention will now be described in detail with reference to FIGS. 3 and 4. FIG.

FIG. 3 is a block diagram of a business entity terminal according to an embodiment of the present invention, and FIG. 4 is an example of a screen provided by a deposit money management system according to an embodiment of the present invention to a business entity terminal.

Referring to FIG. 3, the user terminal 200 includes a communication unit 210, a memory 220, a display unit 230, an input unit 240, and a processor 250.

The communication unit 210 is connected to the processor 250 to transmit data received through the network 200 to the processor 250 and transmits data output by the processor 250 to the network 200.

At this time, the communication unit 210 is connected to the deposit management system 100 via the network to transmit the reservation application information and the reservation cancellation information of the customer, receives information on the reservation application state and the reservation cancellation state, And informs the processor 250 of the status and the cancellation status.

The memory 220 is coupled to the processor 250 and stores various information for driving the processor 250. The memory 220 may be a medium such as a dynamic random access memory (DRAM), a Rambus DRAM, a synchronous dynamic random access memory (SDRAM), a static random access memory (SRAM) Can be implemented.

The display unit 230 displays information on the operation of the processor 250 on the screen. The display unit 230 outputs a screen as shown in FIG. 4, and displays information on a reservation application state and a reservation cancel state on the screen. The display unit 230 may be a commercially available LCD (Liquid Crystal Display) or the like.

The input unit 240 is a means for inputting information from a provider on the screen output by the display unit 230. [ The input unit 240 may include a pointing device including a light joystick, a touch pad, a hall sensor, a fingerprint recognition sensor, a pressure sensor, and the like, a keypad, and a touch screen. The input unit 240 is connected to the processor 250 and transmits the input information to the processor 250.

The processor 250 may be implemented as a central processing unit (CPU) or other chipset, microprocessor, etc., and the layers of the air interface protocol may be implemented by the processor 250.

The processor 250 includes a deposit money management unit for driving a deposit money management program for displaying a management screen as shown in FIG.

5 and 6, a method of managing a deposit according to an embodiment of the present invention will be described in detail.

FIG. 5 is a flowchart of a method of managing a deposit according to another embodiment of the present invention, and FIG. 6 is a flowchart of a method of managing a deposit according to another embodiment of the present invention.

Referring to FIG. 5, the customer terminal 300 transmits a reservation request to the business entity 200 (S510). At this time, the reservation application may include information on at least one of a customer name, a customer contact reservation, and a reservation amount.

Then, the business entity terminal 200 transmits the guidance required for the reservation to the customer terminal 300 (S520). For example, the guidance may include information on the account of a business operator for depositing a deposit, a deposit date, and the like. The customer terminal 300 deposits the deposit in the corresponding company account according to the guidance received from the business entity terminal 200 (S530).

Then, the deposit management system 100 inquires of the provider account to confirm whether or not the deposit is deposited from the customer in step S540, and transmits the confirmation result to the business entity terminal 200 in step S550. At this time, steps S540 and S550 may be performed periodically or in real time on a time unit set by the deposit payment managing system 100, or may be performed according to a confirmation request of the business terminal 200. [

After receiving the deposit confirmation from the deposit payment management system 100, the business entity terminal 200 informs the customer terminal 300 of the reservation completion result (S560).

Meanwhile, the deposit payment management system 100 may directly transmit the reservation completion result to the customer terminal 300. [

Referring to FIG. 6, when the reservation is completed, the customer terminal 300 transmits a reservation cancellation request to the business entity 200 (S610) when the customer terminal 300 desires to cancel the reservation. The reservation cancellation application may include at least one of a customer name, a customer contact, a reservation amount, and customer account information.

Then, the vendor terminal 200 transmits a reservation cancellation processing request to the deposit management system 100 (S620). The deposit management system 100 transfers the deposit of the customer from the provider account to the customer account (S630). At this time, the penalty may be transferred according to the conditions.

Thereafter, the deposit payment management system 100 transmits a reservation cancellation result to the business entity terminal 200 (S640). The vendor terminal 200 informs the customer terminal 300 of the reservation cancellation result (S650). At this time, the deposit payment management system 100 may directly transmit the reservation cancellation result to the customer terminal 300.

As described above, according to the embodiment of the present invention, the deposit payment management system directly performs a deposit deposit confirmation for reserving a customer and a deposit payment return occurring when a reservation is canceled, stores and notifies the result thereof, . This allows operators to expand their business based on reservations.

The embodiments of the present invention described above are not implemented only by the apparatus and method, but may be implemented through a program for realizing the function corresponding to the configuration of the embodiment of the present invention or a recording medium on which the program is recorded. Such a recording medium can be executed not only on a server but also on a user terminal.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is to be understood that the invention is not limited to the disclosed exemplary embodiments, It belongs to the scope of right.

Claims (19)

A deposit management system for managing a customer's deposit for a business entity,
A reservation processing unit for receiving the reservation application information of the customer to process the reservation registration, receiving the reservation cancellation information of the customer and processing the reservation cancellation,
A deposit deposit management unit for confirming whether or not the deposit is deposited in the business account when the reservation registration is processed, and
When the reservation cancellation is processed, the deposit payment return management unit
The system comprising: The method of claim 1,
The reservation application information includes:
A customer name, a customer contact name, and a reservation amount. The method of claim 1,
The reservation cancellation information includes:
A customer name, a customer name, a customer contact name, a reservation amount, and a customer account. The method of claim 1,
The deposit return management unit
Transferring the deposit from the provider account to the customer account
Deposit payment management system. 5. The method of claim 4,
The deposit return management unit,
A portion of the above deposit will be charged as a penalty and the remainder will be transferred
Deposit payment management system. The method of claim 1,
And a notification processing unit for transmitting the processing result of at least one of the reservation processing unit, the deposit deposit management unit and the deposit return management unit to the business entity terminal,
Further comprising: The method of claim 6,
The notification processing unit,
And further transmits the processing result to the customer terminal
Deposit payment management system. 8. The method of claim 7,
The notification processing unit,
And transmits the processing result through a social network service or a short message
Deposit payment management system. A method of managing a deposit of a customer with respect to a business operator,
Receiving the reservation application information of the customer,
Confirming whether or not the deposit is deposited in the business account, and
A step of notifying the vendor terminal of the confirmation result
The method comprising the steps of: The method of claim 9,
Receiving the reservation cancellation information of the customer,
Returning the deposit; and
Informing the vendor terminal of the return result
Further comprising the steps of: 11. The method of claim 10,
The step of returning the deposit,
Transferring the deposit from the provider account to the customer account
The method comprising the steps of: 12. The method of claim 11,
The step of returning the deposit,
A portion of the deposit is set as a penalty, and the balance is transferred
Further comprising the steps of: 11. The method of claim 10,
Informing the customer terminal of the confirmation result, and
Informing the customer terminal of the return result;
Further comprising the steps of: The method of claim 9,
The reservation application information includes:
A customer name, a customer contact, and a reservation amount. The method of claim 9,
The reservation cancellation information includes:
Customer name, customer name, customer contact, reservation amount, and customer account. Receiving a customer's reservation application information for a business entity,
Confirming whether or not the deposit is deposited in the business account,
Receiving the reservation cancellation information of the customer, and
Returning the deposit
A computer-readable recording medium storing a program for executing a method in a computer. 17. The method of claim 16,
Informing the business terminal or the customer terminal of the confirmation result, and
Informing the business terminal or the customer terminal of the return result
And a program for executing the method in a computer. 17. The method of claim 16,
The step of returning the deposit,
Transferring the deposit from the provider account to the customer account
A computer-readable recording medium storing a program for executing a method in a computer. The method of claim 18,
The step of returning the deposit,
A portion of the deposit is set as a penalty, and the balance is transferred
And a program for executing the method in a computer.
KR20130113058A 2013-09-24 2013-09-24 Device, method for path finding and computer readable recording medium recording prgram for implementing the method KR20150033270A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20180092792A (en) 2017-06-20 2018-08-20 주식회사 케이엔케이 Method for managing reservations to prevent a no-show, recording medium and system for performing the method
JP2020057237A (en) * 2018-10-03 2020-04-09 三菱電機インフォメーションシステムズ株式会社 Store management device, store management method, and store management program
KR20200144754A (en) 2019-06-19 2020-12-30 도현구 Method and apparatus for managing reservation

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20180092792A (en) 2017-06-20 2018-08-20 주식회사 케이엔케이 Method for managing reservations to prevent a no-show, recording medium and system for performing the method
JP2020057237A (en) * 2018-10-03 2020-04-09 三菱電機インフォメーションシステムズ株式会社 Store management device, store management method, and store management program
KR20200144754A (en) 2019-06-19 2020-12-30 도현구 Method and apparatus for managing reservation

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