JP2011060251A - System capable of reliable notification of work starting time, workload reduction of supervisor and caller, and immediate reward payment to employed caller from supervisor, by writing medical treatment information, contraindication drug information, or individual specific information into electronic information storage area of ic chip type member card, reading member attribute from the information in the card by home-healthcare service provider, and transmitting working report to supervisor while making the report easily - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve service quality, by writing individual specific information into a card owned by a member and reading member attribute from the card with an information device brought by a caller, as follows: readout time is regarded as calling time; items required to be written in a working report that describes provided services in detail are automatically written by reading the member attribute at the point; caller's workload is reduced; management workload is reduced by immediately transmitting the information to a supervisor; and a definite calling time is presented to a member. <P>SOLUTION: Medical treatment information, contraindication drug information, or the like, of a member is written in an electronic information storage area of an IC card that is effective when damaged in a disaster and possible to always carry around, and the written information is viewable and changeable at a medical institution. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

The present invention improves the service to members and works for visiting employees by designing the structure of an IC chip type membership card, reading member attributes on information devices including mobile phones, and simultaneously setting the reading time as the work start time. The present invention relates to a business model that enables a service manager capable of mitigation to make immediate payment to visiting employees, and a system configuration and program for performing the above.

In conventional home care services, visiting caregivers visit members' homes according to requests from members, provide services according to member's requests, and provide to managers with weekly or monthly business reports, etc. Communicate service details and get rewards.

However, according to the above technology, there is no way to immediately communicate to the administrator the time when the visiting employee visited the member's home or the time when the service was started. There is a situation in which no reward can be obtained unless the creation is completed.
In addition, it has not been possible to build a system in which an administrator can immediately confirm whether a visit to a member's home has been reliably performed at the time according to the contract or whether the service has been performed according to the contract.
Therefore, the present invention writes the personal identification information on the card possessed by the member and reads the member attribute from the card with the information device brought by the visitor, so that the reading time can be set as the visiting time, and the implementation report of the service provision details is also provided. At this time, by reading the member attributes, necessary items are automatically transcribed, the visitor's work is reduced, this information is immediately communicated to the administrator, the administrative work is reduced, and the visit time is shown to the member. The challenge is to provide improved services.

In order to solve the above problems, the first invention is a card structure characterized in that member contraindicated drug information, medical information, etc. are provided as a member card service on an IC chip that can be accompanied by an electronic money function. Is in the design.
In addition, the second invention is a system that operates on an information device including a mobile phone, which greatly reduces the burden of creating a business report for visiting employees by reading member attributes from this card possessed by the member. is there.
In addition, the third invention provides a server for counting the work of visiting employee staff to share information with service providers with whom the member has a contract, and here is the business report transmitted from the visiting employee. The tabulation program is characterized by eliminating the double-input work for digitizing from paper-based reports, and reducing the work for the service provider.
In addition, the fourth invention completes the business by transmitting a business report using information equipment from the visiting staff, and the service provider transmits this report to the remuneration account that has been negotiated with the visiting staff in advance. The business model is characterized by providing a comfortable working environment for visiting staff by reducing the payment period of the visiting staff by transferring rewards using the Internet.

According to the first invention, the card user can use the storage area prepared on the IC chip on the card to write the user's personal medical information, contraindication information, etc., and this area is the card issuer. By writing a system code that needs to be decrypted in accordance with the above, the member is prohibited to view and update only the self or family medical institution that can withstand tampering and erasure from a malicious third party. Drug information and medical information can be carried safely. Also, by making the browsing impossible except for this decryption program, it is possible to protect the privacy of the member's medical history, medical examination facts, etc. unlike the notebook.
In addition, according to the second invention, the visiting employee can easily transfer the electronic information to the report creation used in daily work by reading the membership attribute and service provision distinction from the storage area of this card when visiting the member's house. This will lead to a reduction in the work effort and prevention of wrong medical practices.
In addition, according to the third invention, since the report according to the second invention can be created immediately, a report digitized in advance by each visiting employee can be immediately transmitted to the manager of the visiting employee. Administrators can aggregate the contents of work performed by visiting employees and immediately transmit them to related facilities.
In addition, according to the fourth invention, since it is possible to count and confirm the work on the manager side without waiting for the report submission to the manager from the monthly and weekly visiting employees previously defined, By electronically transmitting the certificate, it can be considered that the work has ended, and it is possible to make immediate payments to visiting employees, shorten the payment cycle to visiting employees, and improve the treatment of visiting employees. .

One embodiment of the present invention is shown in FIG.
The user who has this card always carries this card and presents this card when receiving medical examinations at a medical institution.
When a user with this card receives a visit service such as home care as a member, when the visiting employee who performs home care visits the member's house, the card is presented and the visiting employee brings the card. Reads the date / time, contents, member attributes, etc. of the visit service by reading with the device, and automatically transcribes it to the corresponding item of the business report created in the information device.
The visiting employee can set the time of reading the card as the time when the service started and the time when the service was completed. This frees you from the task of entering the member name, visit date, etc. in the conventional business report, saving labor and ensuring work.
The business report created in the information device of the visiting employee can be electronically notified to the immediate manager, and the manager who receives this can immediately grasp the work contents and problems of the visiting employee. is there. In addition, it is possible to simultaneously monitor the arrival of visiting employees and the failure of business by setting the service start time to read the card owned by the visiting home member.
Furthermore, since the reports that were previously checked, aggregated, and paid for the visitor's office visit date can be grasped immediately after the service is provided, the visiting employee's next visit to the office It is possible to pay the visiting employee immediately after the electronic notification of the report without waiting.

Effects of the embodiment

According to this embodiment, it is possible to provide a system in which an administrator can easily check whether a visiting employee has arrived at a designated user's home on time in a visiting service that is not accompanied by the administrator. By contacting the report immediately, you can get rewards faster than before, which is beneficial for both the employer and the employer. In addition, if this system is used for visiting care, etc., the visiting employees will be able to quickly communicate with related facilities using electronic transmission of the status of visiting home members, etc. There are also merits for members.

In the embodiment of FIG. 4, it is assumed that this member card is used as a business report creation function and communication method for visiting employees. It is also possible to write the email address of the mobile phone of the family that you want to receive, so in other embodiments, there is a service that automatically notifies the person who wants to receive a safety notice when visiting the member's home Can be provided.

It is an overhead view which shows one Embodiment of this invention. The membership card (1) is equipped with an IC card service (2) that provides a basic service, and a plurality of systems on which individual applications operate are installed (3,4). , 5). A part of the storage area inside the card is released for the service, and is used as a storage area for writing member information (3). In order to refer to and update this storage area, a system code (key) for use in a program that only the card issuer knows is necessary. The card also has an application (4) for electronic money service. In this electronic money area (4), a management number for electronic money management is written, and an electronic money operator can give a gift (payout) of electronic money toward this management number. . It is an assumption figure in case a member uses the said system. The main member (10) presents the member card (9) that is always carried at a predetermined registration institution and reads the member card (8) into the card reader (7) connected to the computer, so that the member can The attribute information is displayed on the screen (6), and the member information can be rewritten (updated). Similarly, when a member receives a service at another registration organization for travel or the like, the member (10) carries the card (9) with the data written therein to present the latest attribute information of the member. Can be browsed. It is an operational diagram when the main member receives the service of the visiting employee. When the main member (14) receives the visiting service, the member card (16) is presented to the visiting employee (15), and the member card (16) is held over the reading information terminal (17) brought by the visiting employee. The reading time (visit time) is automatically transcribed on the information terminal screen (18). Further, a visit report is automatically created on the information terminal by reading the member attribute from the presented member card (16) (19). If a visiting employee wishes to pay an immediate remuneration after sending a business report, he / she can select the same-day transfer via the Internet etc. by selecting it when submitting the report (20). This is an operational diagram in which a visiting employee issues a business report to the manager and receives compensation. The visiting employee (21) makes an electronic notification from the information terminal (23) bringing the business report (22) to the server (24) on the manager side to complete the business. The administrator can immediately check the received business report (25) and notify the desired visiting employee (21) by using the Internet etc. in conjunction with the notification of the business report (22). Payout (26) is performed.

1 The whole member IC card 2 IC card service that runs the application built in the IC card 3 The decryption system key that only the card issuer knows can be decrypted by the program in the usage area where medical information is written necessary.
4 Service provision area for using electronic money. The medical information storage area does not have a contact and exists individually. In this area, a management number for electronic money management for using electronic money (impossible tampering) is written.
5 Equipped with a blank storage area that does not specify an application, in case the card has additional functions in the future.
6 Program screen for viewing and updating the main member's medical information 7 Card reader 8 for reading the main member's card 8 Main member card 9 with medical information written The member card 10 carried by the main member The main member 11 Program screen for viewing and updating medical information of travel destination (same as Figure 2-6)
12 Card reader for reading travel cards (same as Figure 2-7)
13 Primary card for travel destination (same as Figure 2-8)
14 Primary member 15 who receives the visiting service 16 Visiting employee 16 who provides the visiting service Card 17 in which the member attributes that the main member presents to the visiting employee are written 17 Information equipment brought by the visiting employee (mobile phone in this figure)
18 Example of a screen output on an information terminal in which the time of holding the member card is written 19 Example of the screen when the member attribute is read from the member card and a business report is created 20 After the business report is sent, the remuneration is transferred on the same day Selection screen example 21 when you wish to visit Visiting employees (same as Figure 3-15)
22 Report sent from visiting employees to managers via the Internet, etc. 23 Information equipment for creating reports and sending them electronically (same as Figure 3-17)
24 A server on the administrator's side that aggregates reports 25 An example of a screen output on the server screen on the administrator's side 26 When a visiting employee wishes to communicate a business report, In addition, immediate remuneration is made through the Internet etc.

Claims (5)

The feature is that the medical information and contraindication information of the person who is able to carry at any time, which is effective at times of disaster, etc. are written in the electronic information storage area of the IC card, and can be viewed and changed at medical institutions. Card to play. The medical information and contraindication information of the person who was able to carry them at all times, which was effective at times of disaster, etc., was written in the electronic information storage area of the mobile phone IC card part, and it was possible to check and change at the medical institution Mobile phone service featuring It is possible to read the holder information stored in this card and make it possible for service providers to provide holders to easily create implementation reports etc. using the holder information inside the card. Services on information devices including telephones. A system configuration and a program characterized in that a service provider or the like provided to a card user performs business management of visiting employees and customer service using the service of claim 3. A business characterized in that the service provider provided to the card user completes the business with the business contact email of the visiting employee using the service of claim 3 and transfers the remuneration amount in conjunction with the designated account of the visiting employee model.