KR20060099489A - Customer rewards service method and system - Google Patents

Abstract

1. Fields to which the invention described in the claims belong

The present invention relates to a customer compensation service method and system

2. Technical problem to be solved by the invention

The PC room is a business that provides customers with a PC with internet access on a part-time basis and receives a fee for the amount of time they use. There was a need for a way to provide more substantial rewards to customers visiting these businesses.

3. Summary of the Solution of the Invention

Providing the right to participate in the event in proportion to the paid usage time of the pc provided in the pc room, and rewarding customers who have earned a certain number of consecutive wins through a game that competes with customers who participated in the event Make it possible.

4. Main uses of the invention

Customers visiting the pc room through the present invention has an effect that can participate in the event game in proportion to the use of the paid pc used to receive fun and immediate rewards.

 Winning game, reward service, PC room, management program

Description

Customer rewards service method and system

1 is a configuration diagram of an embodiment of a customer compensation service method and system according to an exemplary embodiment of the present invention;

2 is a configuration diagram of an embodiment of a display screen of an event management controller installed in an internet access terminal provided by an affiliated PC room;

3 is a schematic flowchart of a process for acquiring an event acquisition right while an affiliated PC room user uses the terminal according to an embodiment of the present invention;

4 is a schematic flowchart of an event participation and event game play process according to an embodiment of the present invention;

5 is a schematic flowchart of a process of performing settlement of PC affiliates according to an event according to an embodiment of the present invention;

* Description of the main parts of the drawings

10: user terminal 20: network

30: event management web server 40: channel server (40)

50: game logic server 60: game server

70: settlement server 80: database server unit

The present invention relates to a method and system for customer compensation service, which provides a right to participate in an event in proportion to the usage fee according to the time used by the customer to a user who uses a pc that is accessible to the internet for a fee by visiting the pc room. Of the configuration and method for accessing the game server in which the game server proceeds to play a game that wins or loses between customers connected to the game server, and provides benefits such as a PC room fee discount or a product according to the winning winning number set in the event. will be.

In general, a PC room is a place where a large number of PCs with Internet access are installed, they are turned on and off and controlled by a management program, and users are charged in proportion to the usage time. However, competition is fierce, and the high-speed Internet spreads from home to home, and its profitability continues to fall. Therefore, various compensation systems for visiting customers were needed.

To this end, the system provides the right to participate in the event according to the calculated usage fee of the pc room, and rewards such as discount rate for customers who have achieved a certain number of consecutive wins through competition among participating customers. This became necessary.

The present invention has been made to solve the above problems, and an object thereof is to provide a means for granting an event participation right in proportion to a usage fee according to a use time to a customer who uses a PC for a fee through a pc room.

It also aims to provide a means for the game to be played between customers of the same multiplier among the customers participating in the event.

It is also an object of the present invention to provide a means for providing and processing a reward to a customer who has obtained a predetermined reward multiplier.

The present invention for achieving the above object is a system for providing a customer reward service to a plurality of users connected via the Internet, the plurality of users who visited the pc room to participate in the event to perform a game service A wired / wireless internet access terminal provided with a web browser, a channel belonging to a game to be provided to the plurality of users, and a list of game rooms established in the channel, the channel server configured to provide the terminal to the plurality of users so that the game is connected. The game server and the plurality of user information, which are connected to the plurality of terminals through the Internet and manage the information of the plurality of users or receive data transmitted from the plurality of user terminals and proceed with a game to block the winning or losing of the game. Game database and event participants Compensation database that provides rewards to the participants of the event according to the game results and stores the rewards, a settlement server that performs the settlement for the pc room that provides customer compensation services, and a settlement database that stores and manages the settlement It provides a customer compensation service method and system characterized in that.

The present invention for achieving the above object is a method of providing an event game through the customer compensation service method and system configured as described above, A) to provide a reward to participating customers, A) can be connected to the Internet connection of the PC room reward system Receiving, by the terminal, an event participation right; B) requesting to participate in the event by the Internet access terminal of the pc room granted the right to participate in the event; C) acquiring a condition to participate in an event and receive a reward; D) performing a compensation process according to the event participation result; E) Provide a customer compensation service method and system comprising the step of performing the settlement process for the affiliated PC room according to the event participation result and the compensation result.

Receiving the event participation rights of the terminal that can access the Internet of the pc room subscribed to the compensation system A) The step of using the Internet access terminal of the event participating PC room for a fee (A101); A paid use time is calculated to satisfy the event participation conditions (A102); If the event participation condition is satisfied, a step (A103) of informing the acquisition of the event participation right is included.

Here, when the Internet access terminal of the PC room is used for a fee in the step (A101) in which the Internet access terminal of the PC room participating in the event is used for a fee, the user is given permission to use the Internet access terminal selected by the customer by the management program of the PC room. If you are a member of the PC room, enter the member ID and password assigned to you in the terminal, and obtain the user's permission remotely from the PC room management program. Permission to use it.

Here, when the paid usage time is calculated to satisfy the event participation condition (A102), when the terminal is used to receive the use authority of the terminal of the PC room through the above process, the use time is checked from the time when the use authority is granted. do. It is usually set at 1 hour, and in detail, at 10 minutes or 100 won. In addition, rates for day time and night time may be different for each business room. Therefore, the conditions for participation in the event are granted based on the usage fee selected by the PC owner, and the usage time is converted into the usage fee according to the day and night rate policy.

For example, in a PC room set at a fee of 1,000 won per hour, an event merchant registration owner may register so that an event participation ticket is granted for every use fee of 1,000 won. Therefore, three times of participation in the event is given to the customer who used three hours, and the acquisition of the participation right is displayed on the user's terminal. In addition, if the night is set to 500 won per hour, the event will be granted once every two hours at night. Or, in the case of a PC room, the use rights of the terminal may be granted by fixed amount. In this case, the right to use the event is granted based on the fixed amount rather than the use time.

When the event participation condition is satisfied, in step A103 of informing the acquisition of the event participation right, the event participation right acquired according to the paid use time or use fee set above is displayed on the display window so that the paying user can recognize. Therefore, by clicking the Participate event button on the corresponding display window, the event is performed by accessing the channel server and the game server to use the participation right and proceed with the event.

B) requesting to participate in the event by the Internet access terminal of the pc room to which the right to participate in the event is granted comprises selecting an event participation button on the event participation acquisition display window (B101); Connecting to the event participation management channel server 40 and determining whether the request is legitimate (B102); If it is not a legitimate request (B103); If the request is legitimate, the method may include searching for other users who have requested to perform the event (B104) so that the event game may be connected to each other.

Here, in step (B101) of selecting an event participation button in the event participation acquisition display window, if the user wants to participate as an event participation button provided in the display window indicating the acquisition of participation right, the corresponding button is applied to apply for event participation.

Here, in step (B102), connected to the event participation management channel server 40 and determining whether the request is a legitimate request, the channel server 40 receiving the participation request by selecting the event participation button belongs to the affiliated PC room in which the request terminal is registered. It is determined by determining whether the terminal has acquired the event controller to which the registered merchant code is assigned, whether the IP address given to the event requesting terminal is the same as that of the registered merchant.

Here, if the request is legitimate, the step (B104) of searching for other users who have requested to perform an event to be connected to each other so that the event game can be progressed can be performed by automatically connecting the event request terminals to each other so that the event game can be performed. 40) designates the opponent. At this time, the event channel server 40 connects user terminals that record the same winning streak to each other. In other words, only the terminals that applied for the first event game are connected to each other, and event game application terminals that record the same winning streak, such as event game application terminals that have won one event, and event game application terminals that have won two consecutive games, are connected to each other.

Participating in the C) event to obtain a condition to receive a reward includes entering the game room assigned by the event channel server 40 (C101); Proceeding the game according to the provided game rule to block the winning or losing of the game (C102); The user terminal lost to the game is terminated the connection with the game server and the channel server 40 and the game results are stored in the game database (C103); The user terminal winning the game is connected to the channel server 40 again and selects whether to proceed (C104); If the end of the reward event is selected, the game result is stored in the game database, and the content of the reward is provided to the compensation processing unit of the settlement server, requesting the reward process and ending the connection between the game server and the channel server 40 (C105); Determining whether the winner is the limited winner by the channel server 40 when selecting to continue the reward event (C106); If it is determined that the limited winner, the game contents up to that time are stored in the game database, and the reward acquisition contents are provided to the compensation processing unit of the settlement server to request compensation processing and the connection between the game server and the channel server 40 is terminated ( C107); If it is determined that the winner is not a limited winner, the channel server 40 allows the participants of the same multiplier to enter the game room so that the game proceeds to step C102, and continues the event game (C108).

In the step (C101) of entering the game room assigned by the event channel server 40, the event channel server 40 automatically connects the applicants with the same multiplier according to the event participation application to enter the game room. It is to let.

In a general game, a participant list for each channel and a list of opened game rooms are provided to a channel server 40 provided to perform a game so that a participant directly selects a game room to participate in and performs a game or creates a game room by himself. Waiting for the participation of the child to proceed with the game or immediately start, such as to start the game server to randomly request the channel server 40 to enter the game room assigned by the channel server 40 to perform the game.

In this step (C102), the game is progressed according to the provided game rule, and the game is blocked. The game participants of the same winning multiplier automatically enter the game room by the channel server 40 and win or lose according to the predetermined game rule. The game that covers the game is divided into a hand, which is played with the hand, a card game such as poker, a game such as concave or chess, or a game such as fighting, or a variety of games that can win or lose between the parties involved in the game. Games may be provided and the participant will play the game to determine the winning or losing according to the provided game rules.

In this case, the user terminal lost to the game is terminated in the connection with the game server and the channel server 40 and the game result is stored in the game database (C103), the participant who has lost the game is notified to the settlement server of the result of the game and the corresponding event. Participation is terminated.

Here, in step C104, in which the user terminal winning the game is connected to the channel server 40 and selecting whether to proceed, the participant who wins the game is provided with an event channel interface. Will you be informed of the rewards you have and continue to receive the rewards you will receive if you continue the game? Will you quit? You will also receive a button to choose from.

In this case, when the end of the reward event is selected, the game result is stored in the game database, and the reward acquisition contents are provided to the compensation processing unit of the settlement server to request compensation processing, and the connection between the game server and the channel server 40 is terminated (C105). If the user chooses to stop the event through the event channel interface provided to the winner, the game contents performed by the game participants are stored in the game database, and the information according to the game results is transferred to the compensation processing unit of the settlement server to obtain the reward contents according to the winning streak. It is confirmed, stored in the compensation database, and delivered to the event management control so that the reward can be made, request a compensation process to perform a discount or points earning for the user terminal in the PC room management program and the channel server 40 and the game The connection with the server is terminated.

In this case, if the selection of the reward event is continued, the step C106 of determining whether the limited winner is the channel server 40 is to limit the maximum multiplier that can be won by participating in the event. This prevents meandering through infinite succession and ensures that compensation can be made at a reasonable level. Therefore, it is an action for restricting the participation of the participants who recorded more than the limited multiplier, and the maximum participation multiplier is preset in the channel server 40 to compare the set number of limited participation times and the winning streak obtained by the participant.

The step of performing the compensation process according to the result of the D) event participation is performed by the compensation processing unit of the settlement server, the step of notifying the game end of the event participants (D101); Determining a reward content of the participant according to the game result of the event participant (D102); Transmitting the determined reward contents to a participant terminal (D103); And storing the determined reward contents (D104).

Here, the step D101 in which the event participant is notified of the end of the game is performed when the event participant loses the game, the participant selects the end of the event participating game, or achieves a limited winning streak. In order to notify the compensation processing unit of the settlement server for compensation.

Here, in the step D102 of determining the reward content of the participant according to the game result of the event participant, if the content of the event participant's game is called out from the game database and the game is lost according to the content, the participant does not have the reward content and the participant receives the event. If you select to end the participating game, the rewards corresponding to the winning streak until the end of the request are applied in the reward calculation table, and if the final winning streak is completed automatically, the highest reward is called out from the reward calculation table. Lose.

The step (D103) of transmitting the determined reward content to the participant terminal refers to being transmitted to the event management control of the user terminal, which is the compensation content determined according to the winning and losing of the event participant, and notified to the management program of the corresponding PC room affiliated store. The PC room management program is a program installed on all terminals provided by the PC room to control the use of the terminal and settle the charges, and the reported compensation is processed as a deduction of the fee charged to the terminal or the PC room affiliated store. If the rewards obtained through the terminal used by the member of the sum of the points of the member is processed.

The step (D104) of storing the determined reward content refers to storing the reward content for the participants who participated in the event by the settlement server in the reward database. The stored contents are stored in participating affiliated PC rooms, connected participants' IP addresses, rewards, and participation dates and times.

E) performing the settlement process for the affiliate PC room according to the event participation result and the reward result of calculating the number of participation of the event participating affiliate PC room for each affiliate PC room (E101); Calculating the reward contents of the terminal participating in the affiliated PC room for each affiliated PC room according to the event participation result (E102); Computing the participation count calculation and the compensation content calculation details to calculate the event providing fee for each affiliated PC room and stores in the settlement database of the affiliated PC room (E103).

Here, in the step (E101) of calculating the number of participation of the participating PC room for each affiliated PC room, the terminal participating in the event using the IP address registered in the affiliated PC room by the settlement processing unit 70B of the settlement server for a certain period of time. In addition, a certain fee is charged per participant. To this end, each affiliate store's event is compared by comparing the access IP address and access code of the participants who have connected to the game server for a set period in the game database with the codes and registered IP addresses assigned to each affiliated administration stored in the affiliate database. The number of connections is calculated.

Here, the step (E102) of calculating the reward contents of the terminal participating in the affiliated PC room according to the event participation result is performed using the IP address registered in the affiliated PC room by the settlement processing unit 70B of the settlement server. The event participation result of a terminal participating in a certain period is called up from the reward database, and the event participation rewards obtained for each merchant are summed up and stored in each merchant account to be used as an event participation cost deduction or payment amount.

Here, the calculation of the event provision fee for each affiliated PC room by summing the content of the participation count calculation and the compensation content calculation content and storing in the settlement database of the affiliated PC room (E103) includes a cost element according to the event participation and a reward element according to the event participation. The result is saved by subtracting through and reflected in the fee management account of each affiliated PC.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings so that those skilled in the art can easily implement the technical idea of the present invention.

Hereinafter, a customer compensation method and system according to an embodiment of the present invention.

1 is a configuration diagram of a customer compensation service method and system according to an embodiment of the present invention. The user terminal 10, a network 20, and an event management web server are connected to a game providing server via wired or wireless network. 30, the channel server 40, the game logic server 50, the game server 60, the settlement server 70, and the database server unit 80.

The system is connected to a plurality of user terminals 10 in the affiliated PC room via a network 20 (including all types of networks including various types of networks such as a telephone network, the Internet, and a wireless communication network).

As shown in the figure, the user terminal 10 is a wired / wireless user as a customer of a PC room connected to a channel server 40 and a game server to perform an event by participating in a game service provided by a game server installed in an affiliated PC room. The system is connected to the system through a terminal capable of internet access. In addition, event management control, channel control, and game control, which are required for event participation and event game execution, are installed to perform customer compensation service.

The event management control, the channel control, and the game control installed in the user terminal will be briefly described as follows.

The event management control is installed in the internet access terminals of affiliated PC rooms, and calculates the event participation right according to the paid usage time and usage fee of each terminal, informs the user, induces event participation, and provides the result of event participation. It plays a role to reflect this.

To this end, the event management control calculates the time when the terminal of the affiliated PC room is used for a fee based on the registered policy data of the registered affiliated PC room. In the case of one-time participation or fixed-use per hour use, the total amount of participation rights is provided to the prepaid amount, or the participation right is calculated according to the change of day and night rates, and the user of the corresponding terminal is notified.

In addition, channel control is executed according to the event participation selection so that event participation can proceed.

In addition, after receiving the rewards from the participation in the event, the rewards are delivered to the management program of the PC cafe affiliate and reflected in the fee charged to the terminal, or if the reward is for the member of the blind spot of the PC cafe, the rewards are added to the member's reserve points. Process to reflect.

Such event management control may be interworked with a PC room management program as a separate program, or the event management control may be part of the PC room management program.

Channel control meets the participation conditions for the event participation application, and if the participation conditions are satisfied, the participants with the same multiplier are automatically entered into the game room so that the game can be performed and the related data is transmitted or the event participants use the game control. It transmits the input data to the game logic server 50 and performs a task corresponding to the received data. In addition, it compares the version of the game program installed in the user terminal and also serves to receive and install a new version if different.

In addition, when the channel control is connected to the channel server 40 to provide the user with a channel screen, and the user requests a game to challenge the winning game on the channel screen, the channel participant who enters the winning participant such as the request by succession level automatically Entering the game room by connecting to the channel server 40 is disconnected and connected to the game logic server. The channel control connected to the game logic server executes the game control corresponding to the game selected by the user. The game control executed by the channel control provides the corresponding game screen to the user's computer and transmits the game-related data input from the user to the channel control, and the channel control transmits the data received from the game control through the game logic server. Sends to the server.

In addition, when the game is terminated by the game server, the loser is disconnected from the game server and the channel server 40, and the result of the game participation is stored in the game database, and the winner is connected to the channel server 40 to continue the event. Will be.

The user terminal 10 may be used in a variety of communication devices, such as a landline telephone, a mobile communication terminal, a computer, an Internet connection TV provided by the event providing merchant.

The network 20 includes all types of networks, such as a telephone network, the Internet, and a wireless communication network.

The event management web server 30 allows a plurality of user terminals 10 to access the network 20, in particular, the Internet or the wireless Internet, and provides an event information providing unit for providing event guide information to a member of a PC room. 30A, an affiliated store registration unit (30B) for performing an affiliate registration by providing an event affiliate registration interface of a PC owner who wants to register an event PC room affiliate, event management control for performing an event on a terminal installed in the affiliated PC room, Channel control, event performing program providing unit (30C) to support the download of the game control, the event inquiry unit (30D) to provide the event results proceeded through the participating affiliated PC room and the settlement inquiry unit (30E) to provide the settlement contents and Provides services such as payment execution unit 30F to perform the payment. In addition, a database interworking device (CGI) for transmitting and receiving information with other systems is included.

In addition, the event management web server may issue an event participation right in advance at the request of the affiliated PC room, including an event participation right issuing system, if necessary, and its configuration may be added so that the issued data may be stored in the publication database.

The PC owner who wants to use the customer compensation method and system connects to the event management web server 30 through a wired or wireless terminal with internet access, and inputs the necessary information for registering the merchant after registering. Input information is registered by entering the merchant name, merchant name, merchant address, contact address, e-mail address, registration terminal specifications, IP address, payment account information, etc. Merchant code issued upon registration is also stored in the merchant information database and own Just download and install the event execution program on your PC room terminal.

The channel server 40 receives the access by the user terminal granted the right to participate in the event by the event management control installed in the internet access terminal of the affiliated PC room and provides the event list for the game room belonging to the channel list for each grade and the channel for each grade. Store and manage lists and lists of users located in each game room. In addition, the channel server 40 automatically classifies the event participants connected to the channel server 40 among the participants who have recorded the same winning multiplier, manages the channel, and automatically matches and processes the game to enter the game room. In addition, the game server asks the winner to continue the game after the game is over, and provides rewards for quitting and rewards for continuing to induce the progression of the game to a higher level or to interrupt the event game. The application will be processed and processed.

Game logic server 50 is a part that is commonly applied to a plurality of games provided by the event management web server 30, for example, the connection and disconnection of game participants, chat in the game room, and manage the game participants, etc. Do it. In addition, the channel control and game control of each service access terminal and the transmission and reception of data between each game server belonging to the game server 60.

The game server 60 includes a plurality of servers for various game services provided by the game service providing server 30. Such games include RPGs, casual games, up-and-coming games, poker game servers, and long-term Go game servers, which play games according to predetermined rules among players and can win or lose. Each game server included in the game server 60 performs a game according to a game rule determined for each game, calculates a game result, and delivers the game result to the game logic server.

Settlement server 70 is a reward that performs the function of confirming the rewards of the participants who have qualified to receive the reward by participating in the event game and notify the content of the rewards to the corresponding participants terminal and the management program of the corresponding PC room. The processing unit 70A, the settlement processing unit 70B that calculates the charges for each merchant based on the number of event participation by the merchant and the reward acquisition contents for each merchant, and the request for settlement details of the merchant owner through the event management web server. Settlement history providing unit (70C) to retrieve and provide the settlement history from the settlement database, and compensation history provider (70D) to bring up the compensation history from the compensation database for the compensation history inquiry request of the merchant owner through the event management web server ) And the like.

In order to determine the compensation details by the compensation processing unit 70A, there should be a compensation calculation table for compensation processing, through which the compensation processing unit 70A confirms the compensation contents according to the winning record of the event participation terminal requesting the compensation, and adds them to the compensation database. Save and send to the event management control installed in the participating terminal to be rewarded.

The following is an embodiment of a compensation calculation table.

As shown in the above-described reward calculation table, the reward grade is determined according to the number of consecutive game wins, and the reward amount is determined according to the corresponding grade. Here, A is an amount excluding a certain event progress fee from the burden of the affiliate store according to the event participation. For example, if the event burden cost of the merchant is 100 won at a time and the event progress fee is 20%, A = 100 * 0.8, and the event burden cost or event progress fee may vary depending on the application of the system.

The number of game wins is also not limited to 10, and can be increased or decreased if necessary.

In addition, the compensation amount may be provided by the above formula, but if necessary, the compensation amount to be applied to each level may be determined as a fixed amount or may be provided by applying a different calculation method.

Database server unit 80 is a merchant database (80A) that stores information for registering merchants to use the event customer compensation service, participating PC room participating in the event game, game server access IP address of the participating PC room, game participation content , Game database (80B) is stored, the participation date and time, reward PC affiliated room, reward game participation IP address, reward details, reward offer date and time stored, etc. , The settlement database (80D) that stores the contents of the rewards and the number of participations and the charges of the merchants through the contents of rewards according to the results of participation by merchants, the request for issuance of the participation rights issued by the event participation rights issuance system The publication database 80E stores a number, a publication date and time, use status, and the like.

Here, the affiliate database 80A is affiliated PC room name, affiliate business name, affiliated PC room address, contact information, e-mail address, registered terminal number, registered IP address, affiliate registration code, payment account, hourly rate, day and night rate policy, fixed amount Fare policies are stored.

The game database 80B stores the date and time of participating in the event, the game result, the IP address of the participating terminal, and the participating merchant code through the registered IP address of each affiliate store.

Compensation database (80C) stores the reward date and time, reward details, the IP address of the reward terminal, the merchant code, etc. for the case of obtaining the reward criteria in the event participation results of each affiliate store.

The settlement database 80D stores event participation dates, participation frequency, reward details, payment details, payment details, and payment accounts for each affiliate store.

The issuance database 80E stores event participation right issuance data, which is pre-issued in advance at the request of the PC cafe affiliated store, and includes an issuing affiliate store, an issuing event certification number, issuing date and time, use status, and the like.

In the present invention, a customer compensation method and system are introduced. An example of this is as follows. A user who uses a paid Internet access terminal in the affiliated PC room is given a right to participate in the event based on a certain fee or a use time. Participant PC room users who participated in the event through the right to participate in the event will be assigned a game object randomly with the participants of the same winning streak, and will win or lose through the given game. Here, if one hour of PC room usage fee is 1,000 won and the participating PC room bears the cost of 100 won for the event participation, the event participant will get a one-hour free ticket when winning four consecutive victories. This requires 16 participants in total for 4 consecutive wins, and the participating PC cafes paid 100 won each for their participation, resulting in 1,000 won for 4 winners and 600 won for compensation system operation. In addition, if a participant who succeeds in the 4 consecutive wins continues the game, the game competition between the 4 winners will be made. do. And 5 consecutive wins can challenge 6 straight wins. However, this winning streak challenge is limited to the maximum winning streak challenge set by the system. This is to some extent prevent meandering from occurring through infinite challenges. In addition, if there is no winner, such as the winner of the winning streak, the winning streak will be automatically stopped because it is impossible for the same winner to enter the game room.

Through this process, the event affiliated PC room can provide fun and rewards to the customers in the room while paying for the number of times the event is performed through the terminals and IP addresses registered by them.

Therefore, in the above system, the right to participate in the event converts the user's usage time into a usage fee according to the applicable fee, and thus the event participation right is granted based on the usage fee, and the number of winning streaks for the first reward can no longer be challenged. The number of winning streaks can be determined, and the criteria for determining the streak can be freely determined from one or more winning streak, and the rewards can be arbitrarily set within the participation cost, allowing the flexible compensation system to be operated.

FIG. 2 is a diagram illustrating an embodiment of a display screen of an event management controller installed in an internet access terminal provided by an affiliated PC room. The terminal number 201, user type 202, and use of the internet access terminal of the affiliated PC room are shown in FIG. It consists of a start time 203, a use time 204, a usage fee 205, the number of event participation rights 206, and an event participation button 207.

As shown in the figure, the terminal number 201 is a corresponding terminal number assigned by a PC room management program, and each terminal is assigned a unique IP address.

The user type 202 is a member of the PC room to receive the right to use the terminal of the PC room for a fee. If the member is a member of the PC room, the user is given permission to use the terminal by inputting the member ID and password. If a non-member is a non-member, he / she will be given permission to use the terminal by entering a temporary use number.

Alternatively, the classification of the non-members of regular members may be determined by selecting a right of use of the terminal remotely by the PC room management program.

The use start time 203 displays a use start time to which a use right of a terminal is granted.

The usage time 204 is a time used by the user since the right to use the terminal is granted.

The usage fee 205 is displayed by converting the terminal usage time calculated according to the hourly, day and night rate policy of the affiliated PC room into the usage fee.

The event participation right acquisition number 206 indicates the event participation right acquisition condition, that is, the number of event participation rights acquired based on a certain use time or a fee.

The event participation button 207 informs the user of the terminal that the button is activated when the event participation right is granted and the user can participate in the event, and when the button is selected, the event game is connected to the channel server.

A customer compensation service method and system according to an embodiment of the present invention configured as described above will be described with reference to the drawings.

3 is a process for acquiring an event acquisition right while an affiliated PC room user uses the terminal according to an embodiment of the present invention.

First, the customer visiting the affiliated PC room will start the user terminal 10 provided in the PC room for a fee. (S301)

In order to use the terminal provided in the PC room, the terminal is allowed to be used by the management program installed in the administrator computer of the PC room, or if the member is a PC room member, the member ID and password are inputted to the terminal according to the authentication result. If you allow to use or if you are a non-member, you will be given a temporary use number, which will allow you to use the terminal according to the authentication result.

Subsequently, the event management control installed in the affiliated PC room terminal is executed to provide an event management control display screen (S302).

The display screen of the event management controller executed here is the terminal number 201, user type 202, use start time 203, use time 204, use fee 205, event participation right of the Internet access terminal of the affiliated PC room. The number of acquisitions 206 and the event participation button 207 are provided.

Next, the event management control checks the usage time and the usage fee of the user terminal to determine whether to acquire the event participation right.

In this case, the acquisition of the event participation right may be determined based on a fee charged based on the usage time of the affiliated PC room terminal in which the event management controller is executed. For example, the weekly time is set from 10 am to 10 pm and the hourly rate is set to 1000 won, the night time is 10 pm to 10 am the next day, and the hourly rate is set to PC room management program at 500 won. If you use the terminal from 9 pm to 12 pm, the user will be charged a total of 3 hours of usage time and a total of 2,000 won in usage fee. .

However, rounding up or down can be used for the use of the standard fee set in the imposition of the event participation right, and the granting of the right to participate in the event can be purified.

In addition, the right to participate in the event is calculated according to the user's usage time by the weekly rate plan, the nightly rate plan, the subscription rate, and the like, and the event participation right is given for every predetermined fee based on the calculated fee.

If the determination result does not satisfy the conditions for acquiring the event participation right, the event participation right is suspended and the user continues to check the terminal usage time and fee.

As a result of the determination, if the acquisition condition of the event participation right is satisfied, the acquisition of the event participation right is informed through the display window (S305).

The event participation button of the event management control display window of the user terminal that has obtained the event participation right is activated to enable event participation.

If the user continues to use the user terminal without selecting the active event participation button, the event management control continuously checks the usage time and fee to grant additional event participation rights.

Here, the PC room computer user who wants to participate in the event selects the event participation button to participate in the customer reward event.

4 is a flowchart illustrating an event participation and event game play process according to an exemplary embodiment of the present invention.

The event participation button is selected to request event participation.

In this case, when the event participation button displayed on the user terminal is selected, the channel server is connected by the channel control installed in the user terminal.

Subsequently, the channel server of the user terminal is connected to the channel server.

Subsequently, it is determined whether the event request is legitimate. (S403)

Here, the determination of the legitimate event request is made through the unique merchant code and the access IP address of the channel control that made the event request. To this end, the request code and the IP address of the terminal which made the event request are compared with the code of the affiliate database of the database unit and the registered IP address.

If the request is not legitimate, the event is rejected and notified (S404).

If the request is legitimate, it checks the winning multiplier of the event request terminal and connects to the channel for each grade recording the same winning multiplier (S405).

Subsequently, the event participants who enter the channel by the same grade are automatically matched to enter the game room (S406).

Event participants who enter the game room automatically by the channel server perform the game according to the given game rules (S407).

The game progress is performed by the game server and game logic server, and the generated data is stored in the game database.

Subsequently, the win or loss of the game performed by the game server is masked (S408).

At this point, the win or loss is not hidden, and the game continues to be played and the game is checked to see if the win or loss is blocked.

Informing the end of the event of the event participant terminal defeated as a result of the win and loss and stores the game result (S409).

The defeated user terminal is terminated the connection with the channel server and the game server.

The winning result of the victorious event participants is stored in the game database (S410).

As a result of the win and loss, the terminal of the event participant who wins the guide informs the acquired contents and asks whether to continue the winning streak challenge (S411).

In this case, the reward is calculated according to a predetermined reward calculation table based on the winning streak of the event participant by the compensation processing unit of the settlement server.

When the event participant terminal selects to stop the event proceeding, the corresponding game contents and reward contents are stored in the database (S412).

In this case, the user terminal selecting to stop the event is terminated with the channel server and game server.

Subsequently, the reward is notified to the event management control of the event participant terminal, and the event management control notifies the content of the compensation to the management program of the affiliated PC room so that the reward can be processed.

In this case, the compensation is delivered to the PC room management program through the event management control, and the processing is subtracted from the usage fee of the corresponding participant terminal or, in the case of the PC room member, is added to the member point of the corresponding member.

When the event participant terminal selects to continue the event, it is determined whether the limit winning streak has been exceeded (S414).

If the determination resulted in the limit winning streak is notified that the achievement of the limit winning streak (S412) is sent to the process.

As a result of the determination, if the challenge of the event participant who did not achieve the limited winning streak is connected to the channel server and sent to the rating channel having the same winning multiplier, the player enters the game room with the same ranking participant and proceeds to the game for the winning streak (S405). Sent to repeat the event participation proceeds. (S414)

5 is a flowchart illustrating a process of performing settlement of PC affiliates according to an event according to an embodiment of the present invention.

PC merchants request for a certain period of time according to the performance of the event comes in. (S501)

In this case, the request for settlement of the PC affiliated store according to the event is automatically performed by the settlement system for each PC affiliated store at a predetermined settlement period or when the owner of the PC affiliate requests settlement of the service through the web service.

Subsequently, the settlement processing unit of the settlement server calculates the number of event participations of the PC merchant during the settlement request period in the game database.

Subsequently, the settlement processing unit of the settlement server calculates an event participation result of the PC affiliate store during the settlement request period in the compensation database.

Subsequently, the settlement amount is calculated and provided to the person who requested the settlement based on the number of event participations and the compensation contents of the PC merchant during the settlement request period.

Through the above method, there is provided a customer compensation service method and system that provides an event participation, an event game, and a participant compensation processing function.

According to another preferred embodiment of the present invention, the PC merchant receives a certain amount of event participation right through the event management web server. To this end, an event participation right issuing unit and an event participation right issuing database are additionally installed in the event management web server. In addition, the event participation right issued in this way can be linked to the IP address of the issued PC affiliate so that the user can participate in the event only through a terminal in the corresponding PC affiliate.

As mentioned above, the owner divides the right to participate in the event, which is issued in advance, according to the usage fee of customers visiting the PC merchant.

Customers who received the right to participate in the event enter the participation authentication number printed on the event participation right through the terminal of the corresponding PC affiliate when requesting to participate in the event and access the reward system through the winning streak according to the authentication result of the corresponding input number. A reward event can be performed.

At this time, the event participation authentication number, as well as the IP address of the requesting terminal must be the same as the registered IP address of the event participation rights generation PC affiliates to participate in the event.

In addition, when the reward is obtained, the amount of compensation is added to the account of the PC merchant entered at the event participation, so that the PC merchant increases the point by the amount of the reward to the member points of the customer who obtained the reward, thereby enabling the discount rate. If you are a non-member, you will be registered as a full member to handle the compensation.

Through this method, it is possible to compensate the customer by the customer compensation method and system without the direct linkage between the PC room management program and the event management control.

The present invention is not limited to the above embodiments, and many variations are possible by those skilled in the art within the spirit of the present invention.

Customers visiting the pc room through the present invention has an effect that can participate in the event game in proportion to the use of the paid pc used to receive fun and immediate rewards.

Claims (25)

In the system for providing a customer compensation service to a plurality of users connected via the Internet, the wired and wireless Internet access terminal 10 is provided with a web browser for performing a game service by the plurality of users who visited the pc room to participate in the event ), Network 20, event management web server 30, channel server 40, game logic server 50, game server 60, settlement server 70, and database server 80 Customer compensation service method and system characterized in that The method and system for customer compensation service according to claim 1, wherein the internet access terminal 10 is provided with an event management control, a channel control, and a game control to execute event compensation. The event management control according to claim 2, wherein the event management control is performed through the display window on the user terminal, the terminal number 201, the user type 202, the use start time 203, the use time 204, the usage fee of the Internet access terminal of the affiliated PC room. 205, the event participation right acquisition number 206, event participation button 207, characterized in that the customer compensation service method and system According to claim 2, the user's terminal usage time is calculated according to the user's usage time by the weekly rate plan, the nightly rate plan, the subscription rate, etc. by the event management control. Customer compensation service method and system characterized by granting the right to participate in the event The event management control according to claim 2, wherein the event management control receives a reward of the event participant and delivers it to a PC room management program to perform a function of accumulating the membership fee when the user terminal is deducted or an active member. Customer compensation service method and system The method and system of claim 2, wherein the event management control is an event management control interworked with a PC room management program as a separate program or the event management control may be part of a PC room management program. According to claim 1, the event management web server 30 allows a plurality of user terminals 10 to be connected through the network 20, in particular, the Internet or wireless Internet, and provides event guide information to the PC room affiliates Provide event information providing unit (30A), event registration room to provide the PC owner's event affiliate registration interface that wants to register the event to perform affiliate stores registration unit (30B), PC room affiliates to perform events Event management control, channel control, the event execution program providing unit (30C) to support the download of the game control, the event inquiry unit (30D) to provide the event results proceeded through participating affiliated PC room and settlement to provide the settlement contents Services such as the inquiry unit 30E and the payment execution unit 30F for performing the payment are provided. In addition, the customer compensation service method and system characterized in that it includes a database interlocking device (CGI) for transmitting and receiving information with other systems According to claim 1, the event management web server 30, if necessary, including the event participation right issuance unit can issue the event participation right in advance at the request of the affiliated PC room, the configuration is so that the issue data can be stored in the publication database Customer compensation service method and system which can be added The method according to claim 1, wherein the channel server 40 determines the event participation request by comparing the IP of the event request terminal and the affiliated store grant code with the registered affiliated store grant code and the IP address. Customer compensation service method and system characterized by The channel compensation service according to claim 1, wherein the channel server 40 automatically matches users who have requested to participate in the event game to the same winners, enters the game room, and classifies the same winners and manages the list. Method and system The settlement server 70 of claim 1 is to determine the rewards of the participants who have qualified to participate in the event game and receive the rewards and notify the rewards to the corresponding participants terminal and management program of the PC room. Compensation processing unit (70A) to perform the function to perform the function of calculating the charges for each merchant based on the number of event participation by each merchant and the reward acquisition content for each merchant, merchant affiliates through the event management web server Settlement history providing unit (70C) that retrieves the settlement history from the settlement database for the settlement history inquiry request of the customer, and provides the compensation history from the compensation database for the compensation history request of the merchant owner through the event management web server. Customer compensation service method and system comprising a compensation history providing unit 70D The method of claim 1, wherein the database server unit 80 is an affiliated store database (80A) storing information for registering an affiliated store to use the event customer reward service, affiliated PC room participating in the event game, game server access to the affiliated PC room Game database (80B) that stores the IP address, game participation content, participation date and time, the rewards affiliate PC room, compensation database (C) that stores the reward game participation IP address, reward details, reward offer date and time, Settlement database (80D) that stores the number of daily event participations by affiliates, rewards according to the participating stores, and the number of participations and charges by affiliates through rewards, and issuance of participation rights issued by the event participation system Including the issuance database (80E) that stores the requesting merchant code, participation authentication number, date and time of use, use status, etc. Customer compensation service method and system characterized in that the configuration A method for providing rewards to participating customers by providing an event game through the customer compensation service method and system of the component of claim 1, A) A terminal capable of accessing the internet of a pc room subscribed to the compensation system grants event participation right Receiving step; B) requesting to participate in the event by the Internet access terminal of the pc room granted the right to participate in the event; C) acquiring a condition to participate in an event and receive a reward; D) performing a compensation process according to the event participation result; E) customer compensation service method and system comprising the step of performing the settlement process for the affiliated PC room according to the event participation result and the compensation result The method of claim 13, wherein the step A) of receiving a right to participate in an event by a terminal capable of accessing the Internet of a pc room subscribed to a compensation system includes: using an Internet access terminal of an event participating PC room for a fee (A101); A paid use time is calculated to satisfy the event participation conditions (A102); Customer compensation service method and system comprising the step (A103) of notifying the acquisition of the event participation rights if the event participation conditions are satisfied. 15. The method of claim 14, wherein the step of calculating the paid usage time to satisfy the event participation condition (A102) is event management when satisfying the usage time for satisfying the usage fee determined by the event management control installed in the user terminal. Customer compensation service method and system, characterized in that the control gives conditions for participation in the event The method according to claim 13, wherein B) requesting to participate in an event by the Internet access terminal of the pc room to which the event participation right is granted comprises: selecting an event participation button in an event participation acquisition display window (B101); Connecting to the event participation management channel server 40 and determining whether the request is legitimate (B102); If it is not a legitimate request (B103); If it is a legitimate request, the customer compensation service method and system comprising a step (B104) to search for other users who have requested to perform the event to be connected to each other to proceed with the event game The method of claim 16, wherein the step (B102) connected to the event participation management channel server 40 determines whether the request is a legitimate request. Determining whether the affiliate PC room belongs to the terminal that acquired the right to participate, whether the event controller is assigned the registered affiliated store code, whether the IP address assigned to the event requesting terminal is the same as the registered affiliated store's IP address, etc. Customer compensation service method and system characterized by The method of claim 16, wherein if the request is legitimate, the step (B104) of searching for other users who have requested to perform an event to be connected to each other to proceed with the event game may be performed by automatically connecting terminals requesting an event to each other. Event channel server 40 is to specify the opponent so that you can. At this time, the event channel server 40 is a customer compensation service method and system, characterized in that for connecting the user terminal that records the same winning streak with each other The method of claim 13, wherein the step C) of obtaining the condition to be rewarded by participating in the event comprises: entering a game room assigned by the event channel server 40 (C101); Proceeding the game according to the provided game rule to block the winning or losing of the game (C102); The user terminal lost to the game is terminated the connection with the game server and the channel server 40 and the game results are stored in the game database (C103); The user terminal winning the game is connected to the channel server 40 again and selects whether to proceed (C104); If the end of the reward event is selected, the game result is stored in the game database, and the content of the reward is provided to the compensation processing unit of the settlement server, requesting the reward process and ending the connection between the game server and the channel server 40 (C105); Determining whether the winner is the limited winner by the channel server 40 when selecting to continue the reward event (C106); If it is determined that the limited winner, the game contents up to that time are stored in the game database, and the reward acquisition contents are provided to the compensation processing unit of the settlement server to request compensation processing and the connection between the game server and the channel server 40 is terminated ( C107); If it is determined that the winner is not a limited winner, the channel server 40 allows the participants of the same multiplier to enter the game room so that the game proceeds to step C102, and continues the event game (C108). Customer compensation service method and system 20. The method and system of claim 19, wherein the provided event game is limited to continue the game beyond a predetermined maximum winning streak. According to claim 19, The provided event game is the game participants participating in the game to play the game according to the rules of the game and as a result of which one of the winners and one of the losers to be a game of the type to cover the win or lose is provided. Customer compensation service method and system characterized in that The method of claim 13, wherein the step D) of performing the reward processing according to the event participation result is performed by the compensation processing unit of the settlement server and notifies the end of the game of the event participant (D101); Determining a reward content of the participant according to the game result of the event participant (D102); Transmitting the determined reward contents to a participant terminal (D103); And a step (D104) of storing the determined reward contents. 23. The method of claim 22, wherein in determining the reward content of the participant according to the game result of the event participant (D102), a reward level is rated according to the number of consecutive game wins in a predetermined reward calculation table, and a reward amount is determined according to the corresponding level. Customer compensation service method and system characterized in that The method of claim 13, wherein the performing of the settlement processing for the affiliated PC room according to the event participation result and the reward result comprises: calculating the number of participation of the affiliated PC room for each event in each affiliated PC room (E101); Calculating the reward contents of the terminal participating in the affiliated PC room for each affiliated PC room according to the event participation result (E102); Computing the participation count calculation and the compensation content calculation details to calculate the event providing fee for each affiliated PC room and store in the settlement database of the affiliated PC room (E103), characterized in that it comprises a customer compensation service method and system 25. The method according to claim 24, wherein the total fee for participating in the event is calculated by using the number of event participation as a billing element for the affiliated PC room, and obtaining the event reward as a factor for subtracting the fee for the affiliated PC room. Customer compensation service method and system

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