KR20010060026A - Method for keeping customer's local phone number using call forwarding service when a customer moves to out-of local service area - Google Patents

Abstract

PURPOSE: A different area number use service providing method in an exchanger is provided to reduce an exchanger instruction word input/output terminal operation of an operator for a different area number use service, and remove the necessity of a phone set of a phone number to be connected by automatically inputting a different area number use service to an exchanger through a WLL communication service construction management system. CONSTITUTION: A construction command required for a construction command table of a database of a WLL communication service construction management system is added, an item required for a subscriber management table of a telephone office database is added, and a construction command is obtained from a client management system(300). The obtained construction command is converted to the WLL communication service construction management system command in consideration of an exchanger and a construction command, a required item is set, and is diverted as a command of the WLL communication service construction management system itself(310). The commands converted into the construction commands of the WLL communication service construction management system are distributed by commands(320), a predetermined process routine is performed, and a mechanical terminal of the exchanger is allocated by using a construction command process routine(330). A temporary installation command document according to an extension selection is outputted(340), a jumper operation of a main distributed frame(MDF) is performed with reference to a code value of a regulation code for a construction command by a mechanical terminal of the corresponding exchanger(350), and it is determined whether the corresponding exchanger is a semi-electronic exchanger(360). If the corresponding exchanger is a semi-electronic exchanger, a semi-electronic exchanger process routine is performed(370), and completion of the construction is informed each system to maintain the consistency of the database(390). If the corresponding exchanger is a full-electronic exchanger, a full-electronic exchanger process routine is performed(380).

Description

Method of providing service using other area code at exchange {{METHOD FOR KEEPING CUSTOMER'S LOCAL PHONE NUMBER USING CALL FORWARDING SERVICE WHEN A CUSTOMER MOVES TO OUT-OF LOCAL SERVICE AREA}

The present invention relates to a method of providing a service for using another area code at an exchange and a computer readable recording medium having recorded thereon a program for realizing the method.

In general, other area code usage services are services that connect to other telephones (both in and out of the city), wireless pagers, and mobile communication terminals, even when the office or home phone is absent.

1 is a block diagram of a conventional system for providing another area code using service.

In the conventional method of providing a service for using another area code, when the operator of the electronic exchange room registers to the exchange 11 using the exchange command input / output terminal 10 so that the user can use the other area code for the customer's phone number, the customer can call Service using other area code by directly inputting the phone number of the other area code service to receive using the phone connected to the number.

However, in the conventional method for providing a service using other area codes as described above, the operator of the electronic switching room must register manually to enable the incoming call telephone service function to the customer's telephone number by using an exchange command input / output terminal. There is a problem in that the telephone to use the service must be connected to receive the other area code service.

Therefore, the present invention was devised to solve the above problems, and generates a construction order when a customer requests a service using another area code after connecting a switch, a subscriber network communication service configuration management system, and a customer management system through a communication network. In order to realize the above method and the method of providing the other area code use service at the exchange, which can receive the data online from the customer management system and automatically input the other area code use service to the exchange. Its purpose is to provide a computer readable recording medium having recorded thereon a program.

1 is a configuration of an embodiment of a conventional system for providing another area code using service.

Figure 2 is a configuration diagram of an embodiment of another area code using service providing system to which the present invention is applied.

3 is a flowchart illustrating an embodiment of a method for providing a service using another area code in an exchange according to the present invention;

4 is a detailed flowchart of one embodiment of the inverter exchanger processing routine in FIG.

FIG. 5 is a detailed flowchart of one embodiment of the electron exchanger processing routine in FIG.

Figure 6 is an exemplary embodiment of another area code usage service command database structure according to the present invention.

* Explanation of symbols for the main parts of the drawings

100: customer management system 102: the first router

104: subscriber network communication service configuration management system

106: second router 108: third router

110: computer for exchange switch 112: terminal server

114: exchanger

The method of the present invention for achieving the above object is, in the method for providing another area code use service applied to another area code use service system, adding a construction order required to the construction order table of the subscriber network communication service configuration management system database; A first step of adding necessary items to the subscriber management table of the telephone company database and obtaining a construction order from the outside by the customer management system; A second step of converting the obtained construction order into the subscriber network communication service configuration management system command and branching to its own command of the subscriber network communication service configuration management system; A third step of distributing instructions converted into construction instructions of the subscriber network communication service configuration management system for each instruction, performing a predetermined processing routine, and selecting an extension; A fourth step of outputting a hypothesis command according to the extension selection and performing a jumper operation at the corresponding exchange; And a fifth step of performing an exchange operation using an exchange command, according to the type of the exchange.

In addition, the present invention adds a construction order required to a construction order table of a subscriber network communication service configuration management system database to another area code usage service system having a microprocessor, and adds a necessary item to a subscriber management table of a telephone station database. A first function for the customer management system to obtain a construction order from the outside; A second function of converting the obtained construction order into the subscriber network communication service configuration management system command and branching to its own command of the subscriber network communication service configuration management system; A third function of distributing instructions converted into construction instructions of the subscriber network communication service configuration management system for each instruction, performing a predetermined processing routine, and selecting an extension; A fourth function of outputting a hypothesis command according to the extension selection and performing a jumper operation at the corresponding exchange; And a computer readable recording medium having recorded thereon a program for realizing a fifth function of performing an exchange operation using an exchange command according to the type of the exchange.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

2 is a configuration diagram of an embodiment of another area code using service providing system to which the present invention is applied.

As shown in the drawings, the service system for providing another area code to which the present invention is applied includes a customer management system 100 for generating a construction order by receiving a request for using another area code from a customer, and the customer management system 100. Subscriber network communication service configuration management system (104), switchboard interworking operator (110), terminal server (112), switchboard (114), first and second (WAN). And third routers 102, 106, 108.

Here, the subscriber network communication service configuration management system 104 receives the data related to the construction order online from the customer management system 100, extracts the other area code use service command, and the corresponding exchange 114 databased After automatically generating the incoming call transfer service function command and the other area code use service command, the other area code use service is automatically entered into the switch 114 to provide a service to the customer.

Now, with reference to the accompanying Figures 3 and 5 will be described in detail with respect to the other area code using service providing method in the exchange according to the present invention.

3 is a flowchart illustrating an embodiment of a method of providing a service using another area code at an exchange.

First, a construction order required for the construction order table of the subscriber network communication service configuration management system 104 database is added, a necessary item is added to the subscriber management table of the telephone company database, and a construction order is obtained from the customer management system 100. (300).

After converting the obtained construction order into the subscriber network communication service configuration management system 104 command in consideration of the characteristics of the exchange and the construction command, setting necessary items, the subscriber network communication service configuration management system 104 Branching to its own command (310).

In addition, the instructions converted into construction instructions of the subscriber network communication service configuration management system 104 are distributed to each instruction (320) to perform a predetermined processing routine, and the construction instruction processing such as extension selection, that is, a number change guide service. In operation 330, the machine terminal of the exchange 114 is allocated using the routine.

By outputting the hypothesis instruction according to the extension selection (340), the jumper operation of the main distributed frame (MDF) is performed by referring to the code value of the control code for the construction instruction at the mechanical terminal of the corresponding switch 114. In operation 350, it is determined whether the corresponding exchanger is an inverter exchanger (360).

The determination result 360, if it is an inverter exchanger, performs the inverter exchanger processing routine (370), and notifies the completion of each system to maintain the consistency of the database (390).

As a result of the determination 360, if the electron exchanger, the electron exchanger processing routine is performed (380).

4 is a detailed flowchart of an embodiment of the inverter exchanger processing routine in FIG. 3.

First, an inverter other area code use command is obtained (371), a corresponding inverter other area code use command is extracted (372), and the inverter other area code use related command is processed (373).

Then, the incoming call transfer function command is transmitted to the exchange 114 (374), and after receiving and analyzing the incoming call transfer function command input result (375), it is determined whether the analysis result is successful (376). ).

If the determination result 376, if the analysis result is successful, and transmits the other area code used phone number to the exchange 114 (377), after receiving and analyzing the input result of the other area code used phone number (377); 378) It is determined whether the analysis result is successful (379).

If the result of the determination 376 fails, the process 371 is performed to transmit the incoming call transfer switching function command to the exchange 114.

The determination result 379, if the analysis result is successful, terminates, and if it fails, the process 377 of transmitting the other area code used telephone number to the exchange 114 to the receiving.

4 is a detailed flowchart illustrating an embodiment of the electron exchanger processing routine in FIG. 3.

First, a command for using another area code is obtained (381), and the command for extracting the other area code for use (382) is automatically generated (383).

Then, the incoming call transfer function command is transmitted to the exchange 114 (384). After receiving and analyzing the incoming call transfer function command input result (385), it is determined whether the analysis result is successful (386). ).

If the determination result 386, if the analysis result is successful, and transmits the other area code used phone number to the exchange 114 (387), after receiving and analyzing the input result of the other area code used phone number (387); 388) It is determined whether the analysis result is successful (389).

If the determination result 386, if the analysis result is unsuccessful, the process 383 of transmitting the incoming call transfer function command to the exchange 114 is performed.

The determination result 389, if the analysis result is successful, terminates, and if it fails, the process 387 of transmitting the other area code used telephone number to the exchange 114 to the receiving.

6 is a diagram illustrating an embodiment of a structure of a command code database for service of another area code according to the present invention.

In the figure, the first column represents an exchange model, "TDX-10A" is "X", "TDX-1A" is "D", "TDX-1B" is "B", and "S1240" is "S" "5ESS-2000" is represented by "O", "TDX-100" is represented by "T".

The second column shows the type of construction order, "J1" means special service application and "J2" means abolition of special service.

The third column indicates the type of special service, and "SI" means service using other area code.

The fourth column shows command attributes. "CD" is the command for entering the current phone number only. "CX" is the command for entering the current phone number and other area codes.

The fifth column represents the input sequence of the exchange command, the sixth column represents the exchange version, and the last seventh column represents the exchange command format.

The present invention described above is capable of various substitutions, modifications, and changes without departing from the spirit of the present invention for those skilled in the art to which the present invention pertains. It is not limited to the drawing.

The present invention as described above, the operator can reduce the operator command input and output terminal operation for the other area code use service to the exchange, and the other area code use service is automatically entered into the exchange through the subscriber network communication service configuration management system There is no need for a telephone of a telephone number to be connected, and since the customer does not need to directly enter a telephone number of another area code use service, there is an effect of significantly reducing the time and manpower of providing another area code use service.

Claims (5)

In the method of providing other area code use service applied to another area code use service system, A first step of adding a construction order required to the construction order table of the subscriber network communication service configuration management system database, adding a necessary item to the subscriber management table of the telephone company database, and obtaining a construction order from the outside by the customer management system; A second step of converting the obtained construction order into the subscriber network communication service configuration management system command and branching to its own command of the subscriber network communication service configuration management system; A third step of distributing instructions converted into construction instructions of the subscriber network communication service configuration management system for each instruction, performing a predetermined processing routine, and selecting an extension; A fourth step of outputting a hypothesis command according to the extension selection and performing a jumper operation at the corresponding exchange; And A fifth step of performing an exchange operation using an exchange command according to the type of the exchange; How to provide services using other area code, including. The method of claim 1, The construction order table, Method for providing a service using other area code, comprising exchange type information, type of construction instruction, type of special service, instruction attribute information, input sequence information of exchange instruction, exchange version information, and exchange instruction format information. The method according to claim 1 or 2, The fifth step of the exchange processing process, A sixth step of obtaining an inverter other area code use command from the customer management system, extracting the corresponding inverse other area code use command from the customer management system, and processing a command related to another area code use; A seventh step of transmitting the incoming call transfer function command to the exchange, receiving and analyzing the incoming call transfer function command input result from the exchange, and determining whether the analysis result is successful; As a result of the determination in the seventh step, if the analysis result is unsuccessful, the operation is repeated from the seventh step. An eighth step of receiving and analyzing a number input result and determining whether the analysis result is successful; A determination step of the eighth step, if the analysis result is successful, ending; if failing, the ninth step of repeating the step of transmitting the other area code used telephone number of the eighth step to the exchange; How to Provide Other Area Codes. The method according to claim 1 or 2, The fifth step of the exchange processing process, A sixth step of acquiring an other area code use command from the customer management system, extracting the corresponding area code use command, and automatically generating another area code use related command; A seventh step of transmitting the incoming call transfer function command to the exchange, receiving and analyzing the incoming call transfer function command input result from the exchange, and determining whether the analysis result is successful; As a result of the determination of the seventh step, if the analysis result is unsuccessful, the operation is repeated from the seventh step. If the analysis result is successful, the telephone number of the other area code to be received is transmitted to the exchange, and the telephone number of the other area code is used. An eighth step of receiving and analyzing a number input result and determining whether the analysis result is successful; A determination step of the eighth step, if the analysis result is successful, ending; if failing, the ninth step of repeating the step of transmitting the other area code used telephone number of the eighth step to the exchange; How to Provide Other Area Codes. In other area code usage service system equipped with a microprocessor, A first function of adding a construction order required to the construction order table of the subscriber network communication service configuration management system database, adding a necessary item to the subscriber management table of the telephone company database, and obtaining a construction order from the outside by the customer management system; A second function of converting the obtained construction order into the subscriber network communication service configuration management system command and branching to its own command of the subscriber network communication service configuration management system; A third function of distributing instructions converted into construction instructions of the subscriber network communication service configuration management system for each instruction, performing a predetermined processing routine, and selecting an extension; A fourth function of outputting a hypothesis command according to the extension selection and performing a jumper operation at the corresponding exchange; And A fifth function of performing an exchange operation using an exchange command according to the type of the exchange; A computer-readable recording medium having recorded thereon a program for realizing this.