KR20230006303A - Represenative Number Incoming Information Display Service System and Method - Google Patents

Abstract

The present invention relates to a representative number incoming information display service system and method. The method according to the present invention comprises: a step in which a mobile carrier server stores representative incoming information display service subscription information containing multiple representative numbers, designated information designated to each of multiple representative numbers and an incoming switching number designated to switch incoming calls for multiple representative numbers; a step in which the mobile carrier server transmits a call connection request to a receiver terminal corresponding to an incoming switching number when the call connection request for one among the multiple representative numbers is received from a caller terminal; a step in which the mobile carrier server transmits representative number incoming information containing a representative number having the call connection requested, an incoming switching number and designation information designated to the representative number having the call connection requested; a step in which an application server transmits the representative number incoming information to the receiver terminal; and a step of displaying the representative number incoming information on an incoming screen of the receiver terminal through a service app installed in the receiver terminal. According to the present invention, users can first check the designation information corresponding to the representative number through the incoming screen of the receiver terminal and communicate with a caller.

Description

Representative Number Incoming Information Display Service System and Method

The present invention relates to a representative number incoming information display service system and method, and more particularly, to a representative number incoming information display service system and method for providing pre-designated information to a call forwarded representative number to a recipient terminal.

An increasing number of users operate a representative number for online and offline marketing and communication, and receive incoming calls to mobile or landline numbers. In addition, when multiple businesses are operated simultaneously, there is an increasing number of cases in which calls are forwarded to a single mobile phone using a representative number assigned separately to each business. For example, a user who simultaneously operates a flower delivery service business and a consignment service driver service business may separately create a representative number for the flower delivery service and a representative number for the consignment service driver service, and have all calls forwarded to his/her mobile phone.

However, the existing representative number call forwarding service only forwards calls when a call is received to the representative number, and cannot confirm which representative number the call is from. Therefore, a business operator using a call forwarding service for a representative number has to ask the caller, which is a customer, which representative number he or she has dialed, and this process has a problem in that the customer's trust in the business operator may be diminished.

Korean Patent Publication No. 2001-0060026 (published date: 2001-07-06) Korean Patent Publication No. 2013-0004775 (published date: 2013-01-14)

A technical problem to be solved by the present invention is to provide a representative number incoming information display service system and method for providing designated information previously designated to a representative number for which a call has been forwarded to a recipient terminal.

Representative number incoming information display service method according to an embodiment of the present invention for solving the above technical problem is a plurality of representative numbers, designation information previously assigned to each of the plurality of representative numbers, and incoming calls for the plurality of representative numbers Storing, by a telecommunications company server, subscription information for an incoming call information display service for a representative number including a call forwarding number designated to be switched, when a call connection request for one of the plurality of representative numbers is received from a caller's terminal, the telecommunications company server transmits the incoming call Sending a call connection request to the receiver terminal corresponding to the transfer number, the telecommunications company server sends the designated information previously assigned to the representative number requested for the call connection, the call forwarding number, and the representative number requested for the call connection to the app server Conveying the representative number incoming information including, the step of the app server forwarding the representative number incoming information to the recipient terminal, and the representative number incoming information through a service app installed in the recipient terminal to the recipient and displaying on the incoming call screen of the terminal.

The method may further include, when receiving the call connection request from the recipient terminal, requesting, by the service app, the representative number incoming information to the app server.

The app server may deliver the representative number incoming information to the receiver terminal according to a request from the service app.

The app server may transmit the representative number incoming information to the recipient terminal as a push message.

The representative number incoming information may further include a phone number of the caller terminal.

The call connection request transmitted to the call connection terminal may include a voice signal corresponding to designated information previously assigned to the representative number requested for the call connection.

When caller information corresponding to the phone number of the caller terminal is included in the phone book of the callee terminal, the caller information may be displayed together on the call reception screen.

Representative number incoming information display service system according to an embodiment of the present invention for solving the above technical problem, for a plurality of representative numbers, designation information previously assigned to each of the plurality of representative numbers, and the plurality of representative numbers When a call connection request for one of the plurality of representative numbers is received from a caller terminal, the call forwarding number corresponding to the call forwarding number is transmitted to the called party terminal corresponding to the call forwarding number. A communication company server that transmits a call connection request, and a representative number receiving information including the representative number requested for call connection, the call forwarding number, and designated information previously assigned to the representative number requested for call connection from the communication company server Includes app server.

The app server may deliver the representative number incoming information to the recipient terminal.

The service app installed on the recipient terminal may display the representative number incoming information on the call reception screen of the recipient terminal.

It may include a computer-readable recording medium on which a program for executing the above method according to the present invention for solving the above technical problem is recorded.

According to the present invention, there is an advantage in that it is possible to first check the designation information previously assigned to the representative number transferred through the call reception screen of the receiving terminal and then talk to the caller.

1 is a block diagram of a representative number incoming call information display service system according to an embodiment of the present invention.
2 and 3 illustrate an incoming call screen including information assigned to a representative number transferred according to the present invention.
4 is a flowchart illustrating a representative number incoming call information display service method according to an embodiment of the present invention.
5 is a flowchart illustrating a representative number incoming call information display service method according to another embodiment of the present invention.

Then, with reference to the accompanying drawings, embodiments of the present invention will be described in detail so that those skilled in the art can easily practice the present invention.

1 is a block diagram of a representative number incoming call information display service system according to an embodiment of the present invention.

Referring to FIG. 1, the representative number incoming information display service system according to the present invention includes a communication company server 100 and an app server 200, and a caller terminal 20 and a receiver terminal 30 through a communication network 10 and can exchange various types of information, data and signals.

The communication network 10 includes a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, a 2G, 3G, 4G, 5G LTE mobile communication network, Bluetooth , Wi-Fi, Wibro, satellite communication networks, etc., and the communication method does not cover wired or wireless, and any communication method may be used.

The caller terminal 20 may be a device having a phone call function, such as a wired phone, a mobile phone, a smart phone, or a tablet PC.

The receiver terminal 30 may be a device such as a mobile phone, smart phone, tablet PC, etc. having a phone call function and having various applications installed thereon to provide various services to the user. The recipient terminal 30 may have a representative number incoming information display service app (app) (hereinafter referred to as 'service app') installed.

The service app is an application that provides a service for displaying designated information on the screen of the receiver terminal 30 in advance to the representative number for which the call forwarding is transmitted from the app server 200 .

The communication company server 100 is a device operated by a communication service provider and may provide a call forwarding service and a representative number incoming information display service. A communication service provider may include a key communication service provider or a special communication service provider that leases line facilities of a key communication service provider to provide communication services.

The call forwarding service refers to a service in which, when a call is received to a representative number subscribed to a communication service provided by a communication service provider, the call is forwarded to a call forwarding number pre-designated by the user. The call forwarding service may be performed by a known method.

In addition, the representative number incoming information display service, when a call is received from the caller terminal 20 to the representative number, forwards the call to the receiver terminal 30 corresponding to a pre-designated call forwarding number, and guides information designated for the representative number together. It is a service that

Numbers that support the intelligent network representative number service starting with '1544', '1588', '1877', '1811', '080', '050' can be used as the representative number.

A user who has subscribed to the representative number incoming call information display service can expose the representative number as related to a specific business or specific region. For example, different representative numbers can be allocated according to the type of business operated by the user and exposed through advertisements. Of course, it is also possible to allocate different representative numbers for each region by classifying not only the type of business but also the business operated in a specific region.

The telecommunications company server 100 may receive registration of representative number incoming information display service subscription information including a representative number and designation information previously assigned to the corresponding representative number, and store the registered information in a database (DB) (not shown).

Table 1 is an example of subscription information for a representative number incoming call information display service stored in the communication company server 100.

subscriber name call forwarding number representative number designation information

Cheol-soo Kim

010-5678-1234 1544-5671 flower delivery 1544-5672 chauffeur driving 1544-5673 Flower Delivery Gangnam 1544-5674 Hand Kalguksu

Among the representative number call information display service subscription information exemplified in Table 1, call forwarding number, representative number, and designation information are mandatory, and personal information such as subscriber name may be optional. In addition, additional information other than that illustrated in Table 1 may be included in the representative number incoming call information display service subscription information.

The representative number is a number that has been opened after being subscribed to a communication service of a communication service provider operating the communication company server 100 . The call forwarding number does not have to be subscribed to a communication service of a communication service provider operating the communication service provider server 100 .

When the communication company server 100 receives a call connection request for a representative number subscribed to the representative number call information display service from the caller terminal 20, the call is forwarded to the recipient terminal 30 corresponding to the call forwarding number of the representative number. The corresponding call connection request may be forwarded.

The telecommunications company server 100 may transmit, to the app server 200, representative number incoming information including a representative number requested for a call connection from the caller terminal 20, a call forwarding number, and designation information.

For example, when a call connection request for the representative number '1544-5671' is received in a state in which the representative number incoming call information display service subscription information as in Table 1 is registered, the communication company server 100 sends the representative number '070-1234-5671'. ', call forwarding number '010-5678-1234' and designated information 'flower delivery' may be delivered to the app server 200. In addition, the representative number incoming information transmitted to the app server 200 may include the phone number of the caller terminal 20.

The app server 200 may deliver the representative number incoming information transmitted from the telecommunications company server 100 to the receiver terminal 30 . For example, the representative number incoming information may be transmitted to the recipient terminal 30 corresponding to the call forwarding number '010-5678-1234' included in the representative number incoming information transmitted from the communication company server 100.

The method in which the representative number incoming information is transmitted from the app server 200 to the receiver terminal 30 may be the following two methods. The first method is that if there is a request from the service app installed on the receiver terminal 30 that has received the call connection request, the app server 200 provides the receiver terminal 30 with representative number incoming information in response. The second method is that the app server 200 receives from the telecommunication company server 100 and transmits the representative number incoming call information to the receiver terminal 30 as a push message.

The receiver terminal 30 may display the representative number incoming information transmitted from the app server 200 on the incoming call screen.

2 illustrates an incoming call screen including representative number incoming information according to the present invention.

As illustrated in FIG. 2, the service app is the representative number '1811-1234' forwarded to the call information display area (A1) on the call screen of the recipient terminal 30 and the designated information set in advance for the representative number. 'Consignment operation' may be displayed. Meanwhile, when caller information corresponding to the phone number of the caller terminal is included in the phone book of the callee terminal 30, the caller information may also be displayed in the call information display area A2. Therefore, the user of the receiver terminal 30 can know which representative number the call is from and respond accordingly.

3 illustrates an incoming call list to a representative number according to the present invention.

As illustrated in FIG. 3 , the service app may display a list of forwarded calls on the call list screen of the receiver terminal 30 . Area A3 may display the number of receptions of the representative number on the same day and the number of calls received by the representative number being forwarded to the receiver terminal 30 . 3 shows that the number of forwarding calls to the representative number is 77 during today. Among them, the representative number 1544-5671 is 50 cases, and the representative number 1544-5672 is 27 cases.

Meanwhile, in area A4, call forwarded call information may be listed in chronological order.

In the column displayed at the top of the area (A4), caller information (Hong Gil-dong, 010-1234-5678), call time information (5:44 pm), and representative number call information (1544-5672, consignment service) are displayed. will be. This is a case where caller information 'Hong Gil-dong' corresponding to the phone number of the caller terminal is stored in the phone book of the callee terminal 30 .

The second column from the top of the area A4 shows an example in which caller information (010-4321-1111), call time information (4:34 pm), and representative number call information (1544-5671, flower delivery) are displayed. This is a case where '010-4321-1111' is not registered in the phone book of the receiver's terminal 30, so the sender's name is not displayed.

In the third column from the top of area A4, it is a case where a call forwarded call connection request is not received. In this case, it can be distinguished from the case where it is received by displaying it as absent.

On the other hand, the communication company server 100 may include a voice signal corresponding to designated information previously designated in the representative number in the call connection request transmitted to the receiver terminal 30 . In this case, a voice signal corresponding to designated information may be output from the receiver terminal 30 prior to a call connection between the receiver terminal 30 and the caller terminal 20 .

4 is a flowchart illustrating a call forwarding service method according to an embodiment of the present invention.

First, the telecommunications company server 100 may receive registration information for a representative number incoming call information display service subscription and build it into a database (DB) (S410). The representative number incoming information display service subscription information DB constructed in step S410 may be updated whenever there is new representative number incoming information display service subscription information or there is a change. Subscription to the representative number call forwarding information display service may be performed together with subscription to the call forwarding service or may be additionally subscribed after subscribing to the call forwarding service. In addition, since the representative number incoming call information display service subscription can be made through various routes, a detailed description thereof will be omitted.

When a call connection request for a representative number is transmitted from the caller terminal 20 (S420), the telecommunications company server 100 forwards the call connection request so that the call is received to the receiver terminal 30 corresponding to the call forwarding number of the corresponding representative number. It can (S430).

In step S420, the representative number requested for call connection is inquired from the representative number call information display service subscription information DB, and if the representative number is subscribed to the representative number call information display service, the communication company server 100 displays the representative number, call forwarding number and Representative number incoming information including designation information may be delivered to the app server 200 (S440).

In step S430, the telecommunication company server 100 may include a voice signal corresponding to the designated information assigned to the representative number in the call connection request transmitted to the receiver terminal 30. And the representative number incoming information transmitted to the app server 200 in step (S430) may include the phone number of the caller terminal (20).

App server 200 may receive and store the representative number incoming information transmitted in step (S440) (S450).

Next, when the call connection request is received from the receiver terminal 30, the service app installed on the receiver terminal 30 may request representative number incoming information to the app server 200 (S460).

Then, the app server 200 may provide the representative number incoming information stored in step S450 to the receiver terminal 30 (S470).

After that, the service app may display the representative number incoming information provided in step (S470) on the incoming screen of the recipient terminal (30) (S480). When caller information corresponding to the phone number of the caller terminal is included in the phone book of the callee terminal 30, the service app may also display caller information on the call reception screen in step S480.

5 is a flowchart illustrating a call forwarding service method according to another embodiment of the present invention.

Referring to FIG. 5 , steps S510 to S550 may be performed identically to steps S410 to S450 of FIG. 4 .

App server 200 may transmit the representative number incoming information transmitted in step (S540) to the receiver terminal 30 as a push message (S560).

After that, the service app may display the representative number incoming information transmitted as a push message on the incoming screen of the recipient terminal 30 (S570). When caller information corresponding to the phone number of the caller terminal is included in the phone book of the callee terminal 30, the service app may also display caller information on the call reception screen in step S570.

The embodiments described above may be implemented as hardware components, software components, and/or a combination of hardware components and software components. For example, the devices, methods and components described in the embodiments may include, for example, a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable gate (FPGA). array), programmable logic units (PLUs), microprocessors, or any other device capable of executing and responding to instructions. A processing device may run an operating system (OS) and one or more software applications running on the operating system. A processing device may also access, store, manipulate, process, and generate data in response to execution of software. For convenience of understanding, there are cases in which one processing device is used, but those skilled in the art will understand that the processing device includes a plurality of processing elements and/or a plurality of types of processing elements. It can be seen that it can include. For example, a processing device may include a plurality of processors or a processor and a controller. Other processing configurations are also possible, such as parallel processors.

Software may include a computer program, code, instructions, or a combination of one or more of the foregoing, which configures a processing device to operate as desired or processes independently or collectively. The device can be commanded. Software and/or data may be any tangible machine, component, physical device, virtual equipment, computer storage medium or device, intended to be interpreted by or provide instructions or data to a processing device. , or may be permanently or temporarily embodied in a transmitted signal wave. Software may be distributed on networked computer systems and stored or executed in a distributed manner. Software and data may be stored on one or more computer readable media.

The method according to the embodiment may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer readable medium. The computer readable medium may include program instructions, data files, data structures, etc. alone or in combination. Program commands recorded on the medium may be specially designed and configured for the embodiment or may be known and usable to those skilled in computer software. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks and magnetic tapes, optical media such as CD-ROMs and DVDs, and magnetic media such as floptical disks. - includes hardware devices specially configured to store and execute program instructions, such as magneto-optical media, and ROM, RAM, flash memory, and the like. Examples of program instructions include high-level language codes that can be executed by a computer using an interpreter, as well as machine language codes such as those produced by a compiler. The hardware devices described above may be configured to operate as one or more software modules to perform the operations of the embodiments, and vice versa.

As described above, although the embodiments have been described with limited drawings, those skilled in the art can apply various technical modifications and variations based on the above. For example, the described techniques may be performed in an order different from the method described, and/or components of the described system, structure, device, circuit, etc. may be combined or combined in a different form than the method described, or other components may be used. Or even if it is replaced or substituted by equivalents, appropriate results can be achieved.

Claims (13)

Storing, by a telecommunications company server, subscription information for a representative number incoming call information display service including a plurality of representative numbers, designation information previously designated for each of the plurality of representative numbers, and call forwarding numbers designated to forward calls to the plurality of representative numbers ,
When a call connection request for one of the plurality of representative numbers is received from the caller terminal, the communication company server forwarding the call connection request to the receiver terminal corresponding to the call forwarding number;
The telecommunications company server forwarding to the app server representative number incoming information including the representative number requested for call connection, the call forwarding number, and designated information previously assigned to the representative number requested for call connection;
The app server forwarding the representative number incoming information to the recipient terminal, and
Displaying the representative number call information on the call reception screen of the recipient terminal through a service app installed in the recipient terminal
Representative number incoming information display service method comprising a. In claim 1,
When receiving the call connection request from the recipient terminal, the service app requesting the representative number incoming information to the app server
Including more,
The app server is a representative number incoming information display service method for forwarding the representative number incoming information to the recipient terminal according to a request from the service app. In claim 1,
Representative number incoming information display service method in which the app server transmits the representative number incoming information as a push message to the recipient terminal. In claim 1,
The representative number incoming information,
Representative number incoming information display service method further comprising a phone number of the caller terminal. In claim 1,
The call connection request transmitted to the receiver terminal,
The representative number incoming information display service method including a voice signal corresponding to the designated information previously assigned to the representative number requested for the call connection. In paragraph 4,
When the caller information corresponding to the phone number of the caller terminal is included in the phone book of the callee terminal, the representative number incoming call information display service method displays the caller information together on the call reception screen. A plurality of representative numbers, designation information previously designated for each of the plurality of representative numbers, and representative number call forwarding information display service subscription information including call forwarding numbers designated for call forwarding to the plurality of representative numbers are stored, and from the caller terminal When a call connection request for one of the plurality of representative numbers is received, a communication company server that transmits the call connection request to the receiver terminal corresponding to the call forwarding number; and
The app server that receives the representative number incoming information from the telecommunications company server, including the representative number requested for call connection, the call forwarding number, and designated information previously assigned to the representative number requested for call connection.
including,
The app server delivers the representative number incoming information to the recipient terminal,
The service app installed on the recipient terminal is a representative number incoming information display service system for displaying the representative number incoming information on the incoming screen of the recipient terminal. In paragraph 7,
When receiving the call connection request from the recipient terminal, the service app requesting the representative number incoming information to the app server
Including more,
The app server is a representative number incoming information display service system for forwarding the representative number incoming information to the recipient terminal according to a request from the service app. In paragraph 7,
The representative number incoming information display service system in which the app server transmits the representative number incoming information as a push message to the recipient terminal. In paragraph 7,
The representative number incoming information,
Representative number incoming call information display service system further comprising a phone number of the caller terminal. In paragraph 7,
The call connection request transmitted to the receiver terminal,
Representative number incoming information display service system including a voice signal corresponding to the designated information previously assigned to the representative number requested for the call connection. In paragraph 10,
When the caller information corresponding to the phone number of the caller terminal is included in the phone book of the callee terminal, the representative number incoming information display service system displays the caller information together on the call reception screen. A computer-readable recording medium recording a program for executing any one of the methods of claims 1 to 6 in a computer.

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