KR100517722B1 - Method for keeping customer's local phone number using call forwarding service when a customer moves to out-of local service area - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to a method for providing a service for using another area code at an exchange and a computer readable recording medium having recorded thereon a program for realizing the method.

2. The technical problem to be solved by the invention

The present invention is connected to the exchange, subscriber network communication service configuration management system and the customer management system through the communication network and receives data online from the customer management system for generating construction orders when the customer requests the use of other area code other regions To provide a computer-readable recording medium that records the program for realizing other methods of providing the area code usage service at the exchange, which can provide the service immediately to the customer by automatically entering the number usage service to the exchange. box.

3. Summary of Solution to Invention

The present invention, in the method for providing other area code use service applied to the other area code use service system, adds a construction order required to the construction order table of the subscriber network communication service configuration management system database for the other area code use service. Adding necessary items to the subscriber management table of the telephone company database; Collecting a construction order; Converting the collected construction order into the subscriber network communication service configuration management system command, and branching to its own command of the subscriber network communication service configuration management system; Distributing commands converted into construction commands of the subscriber network communication service configuration management system for each command, and performing temporary selection, outputting a temporary instruction for external selection, and a jumper operation; And extracting a service code command of another area code for the construction command, and automatically generating a call forwarding service function command and a service code command of another area code of the corresponding exchange according to the type of exchange, using a communication network. And a service registration step of automatically registering a telephone number to be received as a service for using another area code after inputting a call forwarding service function to a corresponding exchange.

4. Important uses of the invention

The invention is used in communication systems and the like.

Description

Method of providing service using other area code at exchange {{METHOD FOR KEEPING CUSTOMER'S LOCAL PHONE NUMBER USING CALL FORWARDING SERVICE WHEN A CUSTOMER MOVES TO OUT-OF LOCAL SERVICE AREA}

The present invention relates to a computer-readable recording medium recording a program for realizing another area code using a switch and a program for realizing the method. More particularly, the operator of the exchange room works manually through an exchange command input / output terminal. Except for the old method, other area code using service is automatically implemented.

In general, other area code usage services are services that connect to other telephones (both in and out of the city), wireless pagers, and mobile communication terminals, even when the office or home phone is absent.

1 is a block diagram of a conventional system for providing another area code using service.

In the conventional method of providing another area code using service, the electronic exchange room operator registers to the exchange 11 using the exchange command input / output terminal 10 so that the other area code can be used for the customer's phone number. By using the telephone number and the telephone connected to the other area code using service, the telephone number could be provided by directly entering the telephone number.

However, in the conventional method for providing a service using other area codes as described above, the operator of the electronic switching room must register manually to enable the call transfer service function of the customer's telephone number by using an exchange command input / output terminal. There is a problem that the telephone to use the service must be connected, and the customer must manually register the telephone number of the other area code service that the customer wants to receive through the phone.

Accordingly, the present invention has been proposed to solve the above problems, and generates a construction order when a customer requests a service using another area code after connecting a switch, a subscriber network communication service configuration management system, and a customer management system through a communication network. In order to realize the above method and the method of providing the other area code use service at the exchange, which can receive the data online from the customer management system and automatically input the other area code use service to the exchange. Its purpose is to provide a computer readable recording medium having recorded thereon a program.

The method of the present invention for achieving the above object, in the method for providing another area code use service applied to the other area code use service system, for the other area code use service, construction instruction of the subscriber network communication service configuration management system database Adding necessary construction instructions to the table and adding necessary entries to the subscriber management table of the telephone company database; Collecting a construction order; Converting the collected construction order into the subscriber network communication service configuration management system command, and branching to its own command of the subscriber network communication service configuration management system; Distributing commands converted into construction commands of the subscriber network communication service configuration management system for each command, and performing temporary selection, outputting a temporary instruction for external selection, and a jumper operation; And extracting a service code command of another area code for the construction command, and automatically generating a call forwarding service function command and a service code command of another area code of the corresponding exchange according to the type of exchange, using a communication network. And a service registration step of automatically registering a telephone number to be received as a service for using another area code after inputting a call forwarding service function to a corresponding exchange.

Meanwhile, the present invention adds a construction order necessary to a construction order table of a subscriber network communication service configuration management system database for another region code usage service to another region code usage service system provided with a processor, and adds a subscriber to the telephone company database. Adding a necessary item to the management table; The ability to collect construction orders; Converting the collected construction instruction into the subscriber network communication service configuration management system command and branching to its own command of the subscriber network communication service configuration management system; Distributing commands converted into construction orders of the subscriber network communication service configuration management system for each command, and performing temporary selection, outputting a temporary instruction for external selection, and a jumper operation; And extracting a service code command of another area code for the construction command, and automatically generating a call forwarding service function command and a service code command of another area code of the corresponding exchange according to the type of exchange, using a communication network. It provides a computer-readable recording medium that records a program for realizing a function of automatically registering a telephone number to be received with another area code using service after inputting a call forwarding service function to a corresponding exchange.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

2 is a configuration diagram of an embodiment of another area code using service providing system to which the present invention is applied.

As shown in the drawings, the service system for providing another area code to which the present invention is applied includes a customer management system 100 for generating a construction order by receiving a request for using another area code from a customer, and the customer management system 100. Subscriber network communication service configuration management system (subscriber telephone installation management system) 104, a switcher interworking computer 110, a terminal server 112, a switch 114 connected through a WAN And first, second, and third routers (102, 106, 108).

Here, the subscriber network communication service configuration management system (subscriber telephone installation management system) 104 receives the data related to the construction order online from the customer management system 100, extracts the other area code use service command, After automatically generating the incoming call transfer service function command and the other area code use service command of the corresponding exchange 114 databased, the other area code use service is automatically entered into the exchange 114 to provide a service to the customer. .

Now, with reference to the accompanying Figures 3 to 5 will be described in detail with respect to the other area code using service providing method in the exchange according to the present invention.

3 is a flowchart illustrating an embodiment of a method of providing a service using another area code at an exchange.

First, the necessary construction order is added to the construction order table of the subscriber network communication service configuration management system (subscriber telephone installation management system) 104, the necessary items are added to the subscriber management table of the telephone company database, and the customer management system 100 Obtain a construction order from (300).

After converting the obtained construction order into the subscriber network communication service configuration management system 104 command in consideration of the characteristics of the exchange and the construction command, setting necessary items, the subscriber network communication service configuration management system 104 Branching to its own command (310).

In addition, the instructions converted into construction instructions of the subscriber network communication service configuration management system 104 are distributed to each instruction (320) to perform a predetermined processing routine, and the construction instruction processing such as extension selection, that is, a number change guide service. In operation 330, the machine terminal of the exchange 114 is allocated using the routine.

By outputting the hypothesis instruction according to the extension selection (340), the jumper operation of the main distributed frame (MDF) is performed by referring to the code value of the control code for the construction instruction at the mechanical terminal of the corresponding switch 114. In operation 350, it is determined whether the corresponding exchanger is an inverter exchanger (360).

The determination result 360, if it is an inverter exchanger, performs the inverter exchanger processing routine (370), and notifies the completion of each system to maintain the consistency of the database (390).

As a result of the determination 360, if the electron exchanger, the electron exchanger processing routine is performed (380).

4 is a detailed flowchart of an embodiment of the inverter exchanger processing routine in FIG. 3.

First, an inverter other area code use command is obtained (371), a corresponding inverter other area code use command is extracted (372), and the inverter other area code use related command is processed (373).

Then, the incoming call transfer function command is transmitted to the exchange 114 (374), and after receiving and analyzing the incoming call transfer function command input result (375), it is determined whether the analysis result is successful (376). ).

If the determination result 376, if the analysis result is successful, and transmits the other area code used phone number to the exchange 114 (377), after receiving and analyzing the input result of the other area code used phone number (377); 378) It is determined whether the analysis result is successful (379).

If the result of the determination 376 fails, the process 371 is performed to transmit the incoming call transfer switching function command to the exchange 114.

The determination result 379, if the analysis result is successful, terminates, and if it fails, the process 377 of transmitting the other area code used telephone number to the exchange 114 to the receiving.

4 is a detailed flowchart illustrating an embodiment of the electron exchanger processing routine in FIG. 3.

First, a command for using another area code is obtained (381), and the command for extracting the other area code for use (382) is automatically generated (383).

Then, the incoming call transfer function command is transmitted to the exchange 114 (384). After receiving and analyzing the incoming call transfer function command input result (385), it is determined whether the analysis result is successful (386). ).

If the determination result 386, if the analysis result is successful, and transmits the other area code used phone number to the exchange 114 (387), after receiving and analyzing the input result of the other area code used phone number (387); 388) It is determined whether the analysis result is successful (389).

If the determination result 386, if the analysis result is unsuccessful, the process 383 of transmitting the incoming call transfer function command to the exchange 114 is performed.

The determination result 389, if the analysis result is successful, terminates, and if it fails, the process 387 of transmitting the other area code used telephone number to the exchange 114 to the receiving.

6 is a diagram illustrating an embodiment of a structure of a command code database for service of another area code according to the present invention.

In the figure, the first column represents an exchange model, "TDX-10A" is "X", "TDX-1A" is "D", "TDX-1B" is "B", and "S1240" is "S" "5ESS-2000" is represented by "O", "TDX-100" is represented by "T".

The second column shows the type of construction order, "J1" means special service application and "J2" means abolition of special service.

The third column indicates the type of special service, and "SI" means service using other area code.

The fourth column shows command attributes. "CD" is the command for entering the current phone number only. "CX" is the command for entering the current phone number and other area codes.

The fifth column represents the input order of the exchange command, the sixth column represents the exchange version, and the last seventh column represents the format of the exchange command. The method of the present invention as described above is implemented as a program and is computer readable. It can be stored in a recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.). Since this process can be easily implemented by those skilled in the art will not be described in more detail.

The present invention described above is capable of various substitutions, modifications, and changes without departing from the spirit of the present invention for those skilled in the art to which the present invention pertains. It is not limited to the drawing.

The present invention as described above, the operator can reduce the operator command input and output terminal operation for the other area code use service to the exchange, and the other area code use service is automatically entered into the exchange through the subscriber network communication service configuration management system There is no need for a telephone of a telephone number to be connected, and since the customer does not need to directly enter a telephone number of another area code use service, there is an effect of significantly reducing the time and manpower of providing another area code use service.

1 is a configuration of an embodiment of a conventional system for providing another area code using service.

Figure 2 is a configuration diagram of an embodiment of another area code using service providing system to which the present invention is applied.

3 is a flowchart illustrating an embodiment of a method for providing a service using another area code in an exchange according to the present invention;

4 is a detailed flowchart of one embodiment of the inverter exchanger processing routine in FIG.

FIG. 5 is a detailed flowchart of one embodiment of the electron exchanger processing routine in FIG.

Figure 6 is an exemplary embodiment of another area code usage service command database structure according to the present invention.

* Explanation of symbols for the main parts of the drawings

100: customer management system 102: the first router

104: subscriber network communication service configuration management system

106: second router 108: third router

110: computer for exchange switch 112: terminal server

114: exchanger

Claims (5)

In the method of providing other area code use service applied to another area code use service system, Adding a construction order necessary to a construction order table of a subscriber network communication service configuration management system database for another area code using service, and adding a necessary item to a subscriber management table of a telephone company database; Collecting a construction order; Converting the collected construction order into the subscriber network communication service configuration management system command, and branching to its own command of the subscriber network communication service configuration management system; Distributing commands converted into construction commands of the subscriber network communication service configuration management system for each command, and performing temporary selection, outputting a temporary instruction for external selection, and a jumper operation; And After extracting the service code command of another area code for the construction order, the call forwarding service function command and the service code command of another area code of the corresponding exchange exchanged in the database are automatically generated according to the type of exchange, and the corresponding network command is used. The service registration step of automatically registering the telephone number to be received as a service using another area code after inputting the call forwarding service function to the exchange. How to provide services using other area code, including. The method of claim 1, The construction order table, Method for providing a service using other area code, comprising exchange type information, type of construction instruction, type of special service, instruction attribute information, input sequence information of exchange instruction, exchange version information, and exchange instruction format information. The method according to claim 1 or 2, The service registration step, A first step of obtaining an inverter other area code use command from the customer management system, extracting the corresponding inverter other area code use command, and processing the other area code use related command from the customer management system; A second step of transmitting an incoming call transfer function command to the exchange, receiving and analyzing the incoming call transfer function command input result from the inverter exchange, and determining whether the analysis result is successful; As a result of the determination in the second step, if the analysis result is unsuccessful, repeating from the second step, and if the analysis result is successful, transmitting the telephone number of the other area code to be received to the inverter exchange, and the other area number. A third step of receiving and analyzing a result of using a telephone number and determining whether the analysis result is successful; And A fourth step of repeating the step of transmitting the telephone number of the other area code to be received in the third step to the inverter exchange if the analysis result is successful, and ending in the third step How to provide services using other area code, including. The method according to claim 1 or 2, The service registration step, A first step of obtaining an area code use command from the customer management system, extracting a corresponding area code use command, and automatically generating a command related to another area code use; A second step of transmitting an incoming call transfer function command to the electronic switch, receiving and analyzing the incoming call transfer function command input result from the exchange, and then determining whether the analysis result is successful; As a result of the determination of the second step, if the analysis result is unsuccessful, repeating from the second step, and if the analysis result is successful, the telephone number of another area code to be received is transmitted to the electronic switch, and the other area code. A third step of receiving and analyzing a result of using a telephone number and determining whether the analysis result is successful; And In the third step, if the analysis result is successful, the process is terminated. If the process is unsuccessful, the fourth step is repeated from the step of transmitting the telephone number of the other area code to be received to the electronic switchboard. How to provide services using other area code, including. In other area code using service system equipped with a processor, A function of adding a construction order required to a construction order table of a subscriber network communication service configuration management system database and adding a necessary item to a subscriber management table of a telephone company database for another area code using service; The ability to collect construction orders; Converting the collected construction instruction into the subscriber network communication service configuration management system command and branching to its own command of the subscriber network communication service configuration management system; Distributing commands converted into construction orders of the subscriber network communication service configuration management system for each command, and performing temporary selection, outputting a temporary instruction for external selection, and a jumper operation; And After extracting the service code command of another area code for the construction order, the call forwarding service function command and the service code command of another area code of the corresponding exchange exchanged in the database are automatically generated according to the type of exchange, Function to automatically register the phone number to be received by using other area code after inputting incoming call conversion service function to exchange. A computer-readable recording medium having recorded thereon a program for realizing this.