JPH10143491A - Questionnaire system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To efficiently provide the answers of a questionnaire by sending out questionnaires while utilizing a computer network. SOLUTION: A system 10 sends out questionnaires to members while using an electronic post-office box 12 accessable from the computers of member through a communication line. The system 10 is provided with a member DB 11 for storing member information concerning members, questionnaire information storage parts 13 (13a and 13b) for storing the contents of a questionnaire and the answerer selection conditions of that questionnaire, and member selection program 14 for selecting the members suited to the answerer selection conditions in the questionnaire information storage part 13 based on the member information in the member DB 11. Then, guidance information for guiding the questionnaire is placed in the electronic post-office box 12 for selected members, the contents of the questionnaire are opened from the electronic post-office box 12 and further, the answers of the questionnaire are received.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a questionnaire system for giving a questionnaire to members using an electronic post-office box in a system in which electronic post-office boxes accessible via a communication line are provided for each member.

[0002]

2. Description of the Related Art Conventionally, when a questionnaire is sent to a large number of people and answers are to be tabulated, for example, direct mail or a method of requesting a questionnaire on the street or in a store has been adopted. .

[0003] In the case of the above direct mail, there is a method of using an electronic mail. The e-mail is sent to a destination domain (computer having jurisdiction) connected to the Internet. The responsible computer delivers the direct mail to the mailbox of the designated destination user and stores it. That is, the direct mail is stored in the memory of the computer under the jurisdiction in a state where the direct mail is associated with the destination user. On the other hand, the destination user takes out the direct mail from his / her mailbox at an appropriate time. After replying to the direct mail, the reply is returned to the computer under the jurisdiction. As a result, the source of the direct mail can transmit the direct mail and receive the reply.

[0004]

However, in the above-mentioned conventional method, firstly, there is a problem that labor costs and the like are high and costs associated with the questionnaire are high. On the other hand, in the method using e-mail, it is possible to reduce the cost associated with the questionnaire. However, the method of transmitting or sending a direct mail to an unspecified number of people has a problem that it is not known whether or not the other party has viewed the direct mail, and the response rate is lowered.

[0005] Here, it is possible to increase the response rate by giving prizes or small gifts to the respondents, but it is not possible to conduct a questionnaire focused on those who are interested in a specific field, and the provider of the questionnaire However, there was a problem that the intended answer could not be obtained. It is an object of the present invention to perform a questionnaire using a computer network and efficiently obtain a response to the questionnaire.

[0006]

According to a first aspect of the present invention, a host computer and a member's computer are connected by a communication line, and the host computer side electronically connects each member. In a system formed by giving a post office box and allowing access to the electronic post office box from the member's computer via the communication line, a questionnaire system for conducting a questionnaire to the member using the electronic post office box, Member information storage means for storing member information including, questionnaire information storage means for storing the contents of a questionnaire and respondent selection conditions for selecting a respondent to the questionnaire, and the member information stored in the member information storage means A member meeting the answerer selection condition stored in the questionnaire information storage means based on the Based on the suitable member selecting means to be selected, the guide information setting means for putting guide information for guiding a questionnaire in the electronic post office box of the member selected by the suitable member selecting means, and the electronic post office box based on the guide information. And a questionnaire content disclosing means for disclosing the contents of the questionnaire when there is a request to disclose the contents of the questionnaire from the electronic post-office box.

According to a second aspect of the present invention, in the questionnaire system according to the first aspect, when a response to a questionnaire is requested from the electronic post-office box based on the guide information of the electronic post-office box, And a questionnaire response receiving means for receiving the questionnaire.

According to a third aspect of the present invention, in the questionnaire system according to the second aspect, when the answer to the questionnaire is received by the questionnaire answer receiving means,
It is characterized by having a point giving means for giving a point corresponding to the answer of the questionnaire to the member.

The invention of claim 4 is the invention of claim 2 or claim 3.
In the questionnaire system described in (1), there is provided a questionnaire totaling means for creating a total result of the questionnaire responses received by the questionnaire response receiving means.

According to a fifth aspect of the present invention, in the questionnaire system according to the fourth aspect, a totaling result disclosing means for disclosing a totaling result of the questionnaire responses created by the questionnaire totaling means when a predetermined access is made. It is characterized by having.

In the invention of claim 1, a member who wants to answer the questionnaire is selected from the member information and the condition for selecting the respondent of the questionnaire, and the guide information of the questionnaire is placed in the electronic post office box of the selected member. Then, when there is a request to disclose the contents of the questionnaire based on the guidance information in the electronic post-office box, the contents of the questionnaire are disclosed to the member.

In the invention of claim 2, when a response to a questionnaire is requested based on the guidance information in the electronic post-office box, the response to the questionnaire of the member is received.
According to the third aspect of the present invention, predetermined points are given to members who have answered the questionnaire. According to the invention of claim 4, the tally result is created from the answer of the questionnaire. In the invention according to claim 5, when a predetermined access is made to the total result of the questionnaire, the total result is disclosed.

[0013]

An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram illustrating an embodiment of a questionnaire system according to the present invention.
In the questionnaire system of the present invention, the host computer and the member's personal computer are connected by a communication line,
In a system in which an electronic post-office box is provided for each member on the host computer side and the electronic personal post-office box is accessible from the member's personal computer via a communication line, the system uses the electronic post-office box to conduct a questionnaire to the members.

In particular, the questionnaire system 10 (hereinafter, simply referred to as “system 10”) in the present embodiment is performed on the Internet, and has an electronic post-office box system (September 1996, filed by the present applicant). Japanese Patent Application No. 8-246482 filed on Jan. 18, 2008).

In FIG. 1, a system 10 includes a member DB (database) 11 storing information on members.
It has. The information stored in the member DB 11 includes, for example, the name, address, date of birth, and hobby of the member. The system 10 provides an electronic post office box 12 to all members. The electronic post-office box 12 is a member's personal page accessible on the Internet.

FIG. 2 is a diagram showing a screen for inputting various data of a member when registering as a member. The registration of this member is performed through a personal computer screen. FIG.
As shown in, when registering a member, name, address, telephone number, occupation, work place, educational background, date of birth, gender, hometown, birth time, blood type, preference, subscribed newspapers and magazines, family composition, use Enter your credit card, Memorial Day, or your favorite talent. Then, when registered as a member, these information are stored in the member DB 11,
The member is given an electronic post office box 12. Further, a URL serving as identification information of the member is reported to the member. The member can access his / her own electronic post office box 12 based on this URL.

FIG. 3 is a diagram showing an embodiment when the electronic post office box 12 is displayed on a screen. The system 10 displays a message to all members in the message field 12a of the electronic post office box 12 of all members. The system 10
Is provided with a plurality of programs (fortune-telling program, direct mail selection program, etc.) in order to display information applicable to the member in the electronic post-office box 12 of the member. The fortune-telling program is based on the member's date of birth, birth time and place of birth stored in the member DB 11 every day,
Create a fortune for each member. The system 10 displays the content in the fortune display field 12c of the electronic post-office box 12.

The direct mail selection program uses the direct mail transmission conditions presented by the company and the information including the members' hobbies and preferences stored in the member DB 11 to determine the direct mail transmission conditions of the company. Select a member that conforms to. The system 10 sends a direct mail to the DM column 12b of the electronic mail box 12 of the selected member. Here, the direct mail is an indication that a certain company has issued a homepage that matches the hobby of the member. For example, if a company has a homepage that introduces a movie, direct mail of that company is sent only to members who have registered the movie as a hobby.

When a member accesses the electronic post-office box 12 by a URL, the system 10 transmits the URL.
Reference of the electronic post-office box 12 corresponding to L is permitted. In this way, the member can refer to his / her own electronic post-office box 12 to see messages, fortunes, and the like. Furthermore, DM column 1
When a direct mail is set in 2b and the part is clicked, it is possible to jump directly to the homepage corresponding to the direct mail.

Further, the system 10 tallies the access rate to the home page from the direct mail placed in the electronic post-office box 12 of each member, and if the access rate is below a predetermined value, the access rate is stored in the member DB 11. Try to change the attributes of that member. For example, if a member's hobby is stored in the member DB 11 as "movie", a direct mail of a company having a homepage introducing a movie is placed for the member, but ten direct mails are provided. If the user has never accessed the homepage, or if the access has been less than 2 times out of 50 direct mails, etc., the contents of the member DB 11 are deleted so as to exclude “movie” from the hobby of the member. change.

When the member accesses the electronic post-office box 12, the registered contents can be updated. In FIG. 3, by clicking on the “update registered content” icon 12 e, for example, the registered content shown in FIG. 2 is displayed, and the member can update (correct) the registered content based on this. The updated content is re-registered in the member DB 11. This makes it possible to update a member's hobby or the like even when it changes.

Next, a questionnaire method will be described. In FIG. 1, a company (in FIG. 1, company A or company B) transmits questionnaire question contents and questionnaire respondent selection conditions (eg, gender, age group, occupation or hobby, etc.) to the system 10 side. I do. The system 10 stores this in the questionnaire information storage unit 13 (13a, 13b,...). The member selection program 14 selects a member that satisfies the conditions for selecting a respondent to the questionnaire stored in the questionnaire information storage unit 13 based on the birth date, hobbies, and the like (attribute information) of the member registered in the member DB 11. I do. When a member is selected, the system 10 places a message indicating that there is a questionnaire in the message field 12d of the electronic post office box 12 of the selected member.

When the message section 12d is clicked, the screen jumps to a questionnaire survey page 15 shown in FIG. On this page 15, a column 15a displaying that a questionnaire sheet is to be taken out and a column 15b displaying that a questionnaire is to be answered are displayed. Members,
First, the field 15a is clicked. Upon receiving this signal, the system 10 permits downloading or printing out to the personal computer of the member. Members,
View the contents of the output questionnaire and respond to the questionnaire. When the downloading of the contents of the questionnaire is completed, the screen returns to the electronic post office box 12 again. The member once disconnects the communication line here and answers the questionnaire.

Next, when responding to the questionnaire, the member accesses his / her own electronic post-office box 12 again, clicks on the message field 12d, and returns to the page 15 shown in FIG.
Fly to. Here, the member clicks the column 15b. When receiving the signal, the system 10 permits the answer of the questionnaire and sets a questionnaire answer page 16 shown in FIG.
Fly to. The format of the page 16 for answering the questionnaire may be in any form according to the content of the questionnaire of the questionnaire, but in the present embodiment, it includes a five-choice type, a description type, and the like. Further, the format may be different for each company, but simplification can be achieved if the format is unified for all companies.

The member inputs his / her answer on this page 16 using a personal computer. When the transmission icon 16a of the page 16 is clicked, the answer is displayed in the system 1.
Sent to the 0 side. Here, the system 10 generally checks whether or not all the answers to the questionnaire have been input. When receiving the answer to the questionnaire, the system 10 awards points to the member according to the answer to the questionnaire. The system 10 is provided with a point conversion program 17 for calculating member points. The system 10 displays the accumulated number of points of the member calculated by the point conversion program 17 to the member as an image. Here, the number of points for each member is stored in the member DB 11. When giving points to a member, the system 10 searches the member DB 11 for past points of the member.

When points are given to a member in this way, cash or prizes are given according to the number of points. By doing so, the response rate of the questionnaire can be increased. In addition, the system 10 is provided with a tallying program 18 for tallying the responses to the questionnaire transmitted from the members and creating statistics of the questionnaire and other tallying results. Here, it is preferable that the tally result is created sequentially when the answer to the questionnaire is transmitted, but it may be created after a certain amount of answer to the questionnaire is collected.

The system 10 makes it possible to display an image of the totaling result. By specifying the URL assigned to the tally result page, the company can access the tally result page and view the tally result. Here, when accessing the page of the totaling result, a password is required to be entered so that only the company requesting the questionnaire can access.

As described above, one embodiment of the present invention has been described. However, the present invention is not limited to the above-described embodiment, and various modifications can be made within an equivalent range. For example,
The member selection program 14 selects a member that satisfies the selection conditions of the respondent of the questionnaire based on the member information stored in the member DB 11, but the selection here is based on the information that the member first registered. The selection may be made, or the selection may be made based on updated (corrected) information.

[0029]

According to the first aspect of the present invention, a questionnaire can be transmitted efficiently using a computer network. According to the second aspect of the present invention, it is possible to efficiently obtain a response to the questionnaire.

According to the third aspect of the present invention, it is possible to increase the willingness to answer the questionnaire. According to the invention of claim 4, the totalization of the questionnaire can be automatically performed. According to the invention of claim 5, it is possible to disclose the result of the questionnaire only to a specific person.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating one embodiment of a questionnaire system according to the present invention.

FIG. 2 is a diagram showing a screen for inputting various data of a member when registering as a member.

FIG. 3 is a diagram showing an embodiment when the electronic post-office box 12 is displayed on a screen.

FIG. 4 is a diagram showing a page 15 for a questionnaire survey.

FIG. 5 is a diagram showing a questionnaire response page 16;

[Explanation of symbols]

 10 questionnaire system 11 member DB 12 electronic post office box 13 questionnaire information storage unit 14 member selection program 15 questionnaire survey page 16 questionnaire answer page 17 point conversion program 18 totaling program

Claims (5)

[Claims] 1. A host computer and a member computer are connected by a communication line, an electronic post-office box is assigned to each member on the host computer side, and the member computer accesses the electronic post-office box via the communication line. A questionnaire system for questioning members using the electronic post-office box in a system formed as possible, comprising: member information storage means for storing member information including member attribute information; questionnaire contents and respondents to the questionnaire A questionnaire information storage unit for storing a respondent selection condition for selecting a member, and based on the member information stored in the member information storage unit, conforming to the respondent selection condition stored in the questionnaire information storage unit. A suitable member selecting means for selecting a member to be A guide information setting means for storing guide information for guiding a questionnaire to the electronic post-office box of the member given; and a request to disclose the contents of the questionnaire from the electronic post-office box based on the guide information of the electronic post-office box. To
A questionnaire system comprising: a questionnaire content disclosing means for disclosing the content of the questionnaire. 2. The questionnaire system according to claim 1, wherein a response to the questionnaire is received from the electronic post-office box based on the guide information of the electronic post-office box. A questionnaire system comprising means. 3. The questionnaire system according to claim 2, wherein when the questionnaire answer receiving means receives the questionnaire answer, a point corresponding to the questionnaire answer is given to the member. A questionnaire system comprising: 4. The questionnaire system according to claim 2 or 3, further comprising: a questionnaire totaling unit that generates a totaling result of the questionnaire responses received by the questionnaire response receiving unit. . 5. The questionnaire system according to claim 4, further comprising: a tallying result disclosing means for disclosing a tallying result of the questionnaire answer created by said questionnaire tallying device when a predetermined access is made. And questionnaire system.