JPH06103283A - Order entry system - Google Patents

Abstract

PURPOSE:To provide efficient and detailed ordering processing by inputting a temporary seat number in a prescribed order at the time of receiving an order corresponding to a customer's seat and outputting the temporary seat number together with information such as the sorts of orders and the number of orders. CONSTITUTION:When a waiter or waitress receives orders in a restaurant e.g. a temporary seat number based upon a prescribed rule is allocated to an optional table or plural tables. The temporary number is inputted by a portable terminal equipment 1 together with the table number and the sorts of dishes, quantity, etc., ordered by a customer. The inputted data are sent to a control device 3 through a line 2 and temporary seat number information is also displayed on a slip printed out from a printer 5. The temporary seat number can be optionally set up by waiter's (or waitress's) judgement based upon the prescribed rule, and even when customers occupy plural tables, they can be treated as a group of customers and the providing destination of dishes can be cleared. Since no restriction is applied to the movement of tables or the like, a large group of customers can easily be treated.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order entry system, and more particularly to an order entry system that enables an efficient order providing service.

[0002]

2. Description of the Related Art In restaurants and the like, rationalization by computerization of business processing is gradually spreading. In such a restaurant, an order entry system is used that enables order taking, food provision, computer processing such as accounting and food ingredient ordering, and the work sharing between the order taking and the food provider.

In the conventional order entry system,
When a store clerk takes an order from a customer, he / she uses the input terminal device to input data such as the table number and the food name and quantity ordered. The input data is subjected to a predetermined process by the controller and then sent to a printer arranged in an appropriate place such as a kitchen. The printer prints the above data on a slip and uses it as a reference standard for cooking in the kitchen. When the cooking is completed and the food is completed, the clerk carries the food to the corresponding table and provides the food while referring to the table number, the food type, and the number printed on the slip.

[0004]

As described above, in the conventional order entry system, the table number, the type of food, and the data of the number are notified to the kitchen side through the controller by using the input terminal device and the food to be cooked. The customer is provided with food while checking the table number, food, number, etc. on the slip printed by the printer.

However, when a plurality of customers are seated at one table or seat, the above-mentioned conventional order entry system uses the slip print information for each table, so that the seat at the table of the number is seated. I can't know who ordered what. Even if you set the seat number corresponding to the seat chair, if there are many customers who are seated across multiple tables, the seat number becomes discontinuous and complicated, However, there is a problem in that it is difficult to clearly provide the destination of the food and it is difficult to efficiently provide the ordered food. However, even if the seat number corresponding to the seat chair is fixedly set, if the table is moved or the chair is moved or added, the processing becomes very complicated, and the problem is not solved.

[0006] Therefore, an object of the present invention is to provide an order entry system for efficiently performing fine order processing and provision.

[0007]

In order to solve the above-mentioned problems, the order entry system according to the present invention has a predetermined order at the time of receiving an order for a customer's seat which is arranged in a table unit or a plurality of tables. The temporary seat number is input (determines the temporary seat number), and the input (determined) temporary seat number is output to the output device together with information such as the order type and number of orders received.

[0008]

According to the present invention, when the order information is input using the POS system, a temporary seat number is given to each seat corresponding to the table, and the temporary seat number is referred to so that a quick and accurate order can be made. Enables entry processing.

[0009]

Embodiments of the present invention will now be described with reference to the drawings. FIG. 1 is a block diagram showing the configuration of an order entry system according to the present invention, showing an example of application to restaurants such as restaurants. The clerk of the restaurant carries the portable terminal device 1 and goes to the table where the customer is present, and inputs the number of the table and the data of the type and number of dishes ordered by the customer. The data input from the portable terminal device 1 is sent to the control device 3 via the line 2. The line 2 is a line means for transmitting data, and is a wireless line using electromagnetic waves or light, which is an electromagnetic means.
It is composed of wired lines. The control device 3 is a processing device including a CPU and the like, which performs predetermined processing on data from the portable terminal device 1 and performs processing required for the POS system processing. The POS terminal device 6 is an ordinary sales terminal device and is connected to the control device 3 and has a sales terminal function.
The printer 5 is installed near the kitchen and is connected to the control device 3 through a line 4 similar to the line 2, and the portable terminal device 1
The data input from is printed out.

In this embodiment, when a clerk visits a customer table and receives an order, a predetermined arbitrary rule, for example, "clockwise" or "northwest direction" is applied to any one or a plurality of table seats. Set "Southeast" etc. and set the temporary seat number according to the rule. As long as the rules are followed, this temporary seat number can be arbitrarily set by the clerk (person in charge of ordering), and even if customers are sitting across multiple tables, they can be treated as one group customer, so The destination will be clarified.

Introducing the concept of the temporary seat number, the temporary seat number is input from the portable terminal device 1 to each customer seat corresponding to the table, and the temporary seat number is printed on the slip printed by the printer 5. Information is also displayed. By doing so, there is no restriction on the movement of the table or the chair, and it becomes easy to put in the infant chair or deal with a large number of group guests. Further, when appetizers, drinks, etc. are attached to one dish, the destinations of these dishes are clarified, and the provision of incorrect dishes can be prevented.

The temporary seat number can be entered by using the numeric keys such as a numeric keypad installed on the portable terminal device 1 and the arrow keys, and the slips printed out from the printer 5 have the temporary seat number. The numbers are printed. Further, when a display unit is provided on the operation panel surface of the portable terminal device 1 and has a function of displaying a sketch of a seat, it is possible to input a temporary seat number by designating a seat position on the display unit.

FIG. 2 shows an operation flowchart in the embodiment of the present invention. First, when a customer is seated at a table (step S1), the clerk determines a temporary seat number for the table (step S2) and inputs the temporary seat number (step S3). The store clerk visits the table and uses the portable terminal device 1 to input the ordered food (product) (step S4), the quantity thereof (step S5), and the incidental items ( Step S6). Then, in step S7, the process returns to the process of step S3 to move to the process for the next customer, and when the last customer process is completed, the input is completed, the slip is printed out and issued (step S8). The kitchen side proceeds with cooking based on the information data on the issued slip, and the clerk provides the cooked food (step S9).

In the present embodiment, when the food is provided, the recipients are displayed not by the table but by the customer, so that the clerk does not need to stand in front of the table to confirm the orderer, and the food can be quickly and accurately prepared. Can be provided. Also,
There is no need to confirm the ordering person from serving dishes (knives, forks, etc.) to providing appetizers and desserts. Furthermore, when performing individual accounting at the cash register, referring to the temporary seat number eliminates the need to verbally confirm all food names.

[0015]

As described above, in the POS system, the order entry system according to the present invention is
When inputting an order, a temporary seat number is given to each seat corresponding to the table, and the temporary seat number is referred to. Therefore, it is possible to quickly and accurately provide food to the customer.

[Brief description of drawings]

FIG. 1 is a basic configuration block diagram of an order entry system according to the present invention.

FIG. 2 is a flowchart showing an operation example of the order entry system according to the present invention.

[Explanation of symbols]

1 Portable terminal devices 2, 4
Transmission means 3 Control device 5 Printer 6 POS terminal

Claims (1)

[Claims] Temporary seat numbers are entered in a predetermined order for the customer-facing seats that span table units or a plurality of tables, and the entered temporary seat numbers are output to the output device together with information such as the type and number of orders received. An order entry system characterized by outputting.