JP7271355B2 - communication mobile terminal - Google Patents

Description

According to the present invention, a person in charge of performing work related to a gas meter carries out work at the site based on project information related to the work received from the management server, and sends progress information of the work execution to the management server. This relates to a communication mobile terminal that transmits data.

In Patent Document 1, a communication terminal receives reception data for gas opening created by a server, selects based on the received reception data, reads a two-dimensional barcode, and communicates with the two-dimensional barcode data. The data is compared with the target data stored in the storage device of the terminal, the server transmits the gas survey items reflecting the target data to the communication terminal, and the communication terminal receives the survey items reflecting the target data. , check the survey result item created for the survey item, send the checked survey result item to the server, the server will allow gas opening based on the sent survey result item, and send the result to Transmission to a communication terminal is described.

Patent Literature 2 describes a method and system for accurately reading the indicated number of a gas meter attached to a fuel gas supply path.

In this patent document 2, an image obtained by capturing an image of a display unit of a gas meter having a display unit for displaying the accumulated usage amount is transmitted to a terminal-side processing device. The transmitted image is image-recognized by the image recognition means in the terminal-side processing device, and the image data recognized by the image recognition means is converted into numerical data by the data conversion means. The converted numerical data are stored in the storage means and output to the data analysis means via the output means. The communication terminal receives the gas opening reception data created by the server, selects based on the received reception data, reads the two-dimensional barcode, and stores the two-dimensional barcode data and the storage device of the communication terminal. The server transmits the gas survey items reflecting the target data to the communication terminal, and the communication terminal receives the survey items reflecting the target data, and compares the survey items The prepared survey result items are checked, the checked survey result items are transmitted to the server, the server permits gas opening based on the transmitted survey result items, and the result is transmitted to the communication terminal.

Patent Document 3 describes a reading system that can prevent the accuracy of automatic reading of measured values displayed on the display from deteriorating even when the camera is installed away from the front of the display of the gas meter. there is

This patent document 3 provides a reading system for reading the amount of gas used displayed on the display of a gas meter. The reading system includes a light source, an imaging device, and an image processing section. The light source is arranged at a position away from the front of the display section, and irradiates the display section with flash light so as to be incident from an oblique direction. A flash of light includes light of a particular wavelength. The imaging element is arranged at a position away from the front of the display section, and captures an image showing the amount of gas used by receiving flash light reflected on the display section. The image processing unit converts the image into numerical data indicating the amount of gas used while correcting the distortion of the image.

Patent Literature 4 describes enabling the usage amount to be grasped without depending on the meter reading timing.

In Patent Document 4, a detection unit that detects the amount of usage, a storage unit that stores the amount of usage detected by the detection unit, a proximity communication unit that is connected by proximity communication, and a proximity communication that is connected to the proximity communication unit. and a control unit that notifies the communication terminal of the usage amount stored in the storage unit by the proximity communication unit, and presents the usage amount and the fee at an arbitrary point in time.

JP 2014-149661 A JP 2012-103915 A JP 2015-114956 A JP 2014-206778 A

However, conventionally, it is not determined whether or not the information read by the optical character reading unit (OCR) from the indicated value indicating the gas usage amount of the gas meter is correct. On-site collation may be a factor in lowering the work efficiency of business execution, so it is desirable to be able to separately determine the accuracy.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a communication portable terminal that can easily determine the accuracy of an indicated value (gas consumption) read by an optical character reading unit in work related to a gas meter outside the work site.

A communication portable terminal according to the present invention is possessed by a person in charge of performing work related to a gas meter, and transmits to the management server progress information of on-site work execution based on project information related to the work received from the management server. A mobile communication terminal, comprising: a photographing unit for photographing the number of indications of the gas meter; an optical character reading unit for optically reading the number of indications photographed by the photographing unit; an input unit for inputting a number; an image file name of an image of the number of indications of the gas meter captured by the imaging unit; and a file generating unit that adds special information to the effect that there is a mismatch to the file name when the files do not match.

According to the present invention, the instruction number of the gas meter is photographed, the photographed instruction number is optically read, the instruction number visually confirmed by the person in charge of performing the task is input, and the instruction is read by the optical character reading unit (OCR). When the number (OCR read value) and the input number of indications (visual input value) do not match, add special information to the effect that they do not match to the file name of the image of the number of indications of the gas meter captured by the imaging unit. .

The OCR reading value and the visual input value can be automatically collated, and as a result of the collation, the OCR reading value and the visual input value are different from each other, and the progress information file (image information) of business execution can be easily created. can be selected.

In the present invention, the addition of the special information may include addition of specific characters, and may be addition of special information that can be determined visually.

By adding special information that can be identified visually, sorting work efficiency is improved.

As described above, according to the present invention, the accuracy of the indicated value (gas usage amount) read by the optical character reading unit can be easily determined outside the work site in the work related to the gas meter.

FIG. 2 is a system diagram for supporting a gas meter plugging work that supports a series of work processes for plugging a gas meter according to the present embodiment; 2A is a control block diagram of the communication portable terminal according to the present embodiment, and FIG. 2B is a functional block diagram showing, by function, the control of plugging work executed by the CPU of FIG. 2A. FIG. (A) is a front view of a gas meter at a job site, and (B) is a front view of a touch panel of a communication mobile terminal displaying the number of instructions read from the gas meter (the number of OCR instructions and the number of input instructions). FIG. 10 is a file name list screen of photo data files stored in the database of the external storage according to the present embodiment; FIG. 4 is a flow chart showing a flow of control when a "plugging business application" program is activated in the communication portable terminal according to the present embodiment; FIG. 6 is a flow chart showing processing in a server group that cooperates with the "plugging business application" program shown in FIG. 5; FIG. (A) is a flowchart showing the flow of control when executing the "map list application" program in the communication portable terminal according to the present embodiment, and (B) is a "map list application" program shown in FIG. 7(A). 10 is a flow chart showing processing in a server group that cooperates with . (A) is a flow chart showing the flow of control when executing the "customer specific application" program in the communication mobile terminal according to the present embodiment; (B) is a "customer specific application" program shown in FIG. 8(A); 10 is a flow chart showing processing in a server group that cooperates with .

FIG. 1 is a diagram of a gas meter closing work support system according to the present embodiment.

As shown in FIG. 1, an intranet 12 such as a LAN (Local Area Network) or WAN (Wide Area Network) is established on the side of the gas manager 10 .

The intranet 12 includes a customer management server 14, a business support management server 16, an inventory management server 18, a route optimization management server 20, a customer center management server 22 (hereinafter sometimes referred to as server group 10A), and the Internet. A router 25 is provided for connecting to a network 24 . This server group 10A has a function as a management server of the present invention.

Although not shown in FIG. 1, the customer management server 14, business support management server 16, inventory management server 18, route optimization management server 20, and customer center management server 22 have respective functions. The information required for this is stored in a database, and information can be exchanged with each other via the intranet 12 .

The network 24 is connected to a customer terminal device 26 installed in a partner store, and is also connected to a communication mobile terminal 28 (an example as a smartphone) can access the network 24 .

An external storage 30 is also connected to the network 24 .

The external storage 30 is a so-called cloud service, and aims to enable secure access, information sharing and utilization, and to relieve pressure on the storage capacity of the server group 10A.

The external storage 30 has a dedicated database 30DB, in which gas meter-related images (photograph data) captured by the communication mobile terminal 28 are stored.

The database 30DB of the external storage 30 requires a predetermined ID and password for communication with the gas meter plugging work support system of the present embodiment.

Here, in the gas meter closing business support system according to the present embodiment, a customer who requests closing uses a telephone line or a PC (personal computer) to manage the partner store or the customer center management server 22 (customer center). ) to select an affiliated store in the area in charge and dispatch the person in charge of business execution 44 .

As shown in FIG. 2A, the mobile communication terminal 28 has a microcomputer 28MC, which includes a CPU 28A, a RAM 28B, a ROM 28C, an input/output unit 28D (I/O 28D), and these It has a bus 28E such as a data bus and a control bus.

The I/O 28D includes an input/output device 32, a communication function unit 34 for communicating with the outside via a wireless LAN or mobile phone network, a camera function unit 36 for capturing images (including still images and moving images), and an optical character reading unit. An optical reading function (OCR) 38 and a mass storage device 40 are connected.

The input/output device 32 is, for example, a touch panel portion 32TP that occupies almost the entire surface area of the communication mobile terminal 28, as shown in FIG. , can be input by touch operation.

The communication portable terminal 28 is equipped with, as input/output devices 32, a touch panel portion 32TP hard keys, a microphone for voice input, an earphone jack for voice output, and the like.

The communication function unit 34 is applied as a means of communication with the server group 10A and the external storage 30, and exchanges information.

In the camera function unit 36, the touch panel unit 32TP serves as a monitor for a so-called through image (also called live view), and part of it serves as a shutter key. A still image and a moving image can be shot by operating the shutter key. A photographed image (photograph data) is stored, for example, in the large-capacity storage device 40, and the photo data stored in the large-capacity storage device 40 can be transmitted to the external storage 30 by a predetermined instruction operation. It is possible.

The optical reading function unit 38 reads, for example, part of the photographed image (numerical image) as calculable numerical information.

In the ROM 28C or the large-capacity storage device 40 of the communication portable terminal 28 possessed by the business execution person 44, the business execution person 44 stores a "closure work application" as a main application program pre-registered in the communication portable terminal 28. By activating the program, the work is carried out while receiving support such as procedures for plugging work at the work execution site.

FIG. 2B is a functional block diagram for executing the plugging work control executed by the CPU 28MC of the communication mobile terminal 28, mainly the "plugging work application" program.

The acquisition unit 50 acquires the item information via the communication function unit 34 and sends it to the first sending unit 52 . The first sending unit 52 controls the camera function unit 36 to photograph the company number, which is the specific information, and sends it to the server group 10A (see FIG. 2A) via the communication function unit 34 .

In addition, the camera function unit 36 is connected to the photographing unit 54, and under the control of the photographing unit 54, for example, photographs the entire view of the gas meter 42 (see FIG. 3A) and the portion indicated by the meter, and obtains photograph data thereof. is stored in the mass storage device 40 .

The photographing unit 54 controls the optical reading function unit 38 to optically read the photographed meter indication number and sends it to the second sending unit 56 .

The second sending unit 56 is connected to the input/output device 32, for example, receives input information from the person in charge of performing the work created at the end of the plugging work, generates report value information including the number of instructions, It is sent to the server group 10A (see FIG. 2A) via the communication function unit 34. FIG.

The second sending unit 56 compares the number of instructions visually confirmed by the person in charge of performing the task from the input/output device 32 as an input unit with the number of instructions optically read from the photo data by the optical reading function unit 38. Accordingly, it functions as a file generation unit for distinguishing the file name given to the photo data (details will be described later), and also functions as the third transmission unit of the present invention to transmit the photo data to the external storage 30 .

In addition, in the ROM 28C of the communication portable terminal 28 possessed by the person in charge 44 or in the large-capacity storage device 40, in addition to the above-mentioned "closure work application" program, a sub-application program for auxiliary support when performing work , a "map list application" program and a "customer specific application" program are registered.

("Clogging application")

When the "plugging work application" program is activated, it cooperates with the server group 10A on the side of the gas manager 10 to acquire an instruction sheet (referred to as an item) for plugging work and to send out information on the gas meter 42 at the work site. (first sending unit), the server group 10A compares the work site with the item, and determines whether the work site is appropriate for the item.

If the work site is appropriate, the server group 10A changes the status of the case (stopping work waiting) to "during execution of the plugging work" and puts it in a locked state.

Further, in the "plugging work application" program, when the plugging work is completed, a report indicating the result of the plugging work is reported to the server group 10A on the side of the gas manager 10 (second sending unit). Upon receiving this report, the server group 10A changes (updates) the status of the case (in progress of plugging work) to completion of plugging work.

Here, in the present embodiment, as a feature of the plugging work executed by activating the "plugging work application" program, each part of the gas meter 42 (see FIG. 3A) is controlled by the camera function unit 36 of the communication portable terminal 28. can be mentioned.

Further, in the "closure business application" program, the photographed image (photograph data) is sent to the database 30DB of the external storage 30 and stored in accordance with (synchronization with) the transmission of the report. .

The imaged part of the gas meter 42 is the full view including the company number (the number specifying the gas meter 42) and the indicated number (the numerical value indicating the amount of gas used).

By photographing the whole view of the gas meter 42, the company number is captured as a photographed image, and the company number is recognized by the OCR 38. - 特許庁

Further, as shown in FIG. 3A, the person in charge 44 (here, referred to as 44A) recognizes the number of instructions by OCR 38 by photographing the number of instructions (number of OCR instructions).

In this embodiment, apart from the number of instructions read by the OCR 38, as shown in FIG. The number of visually confirmed instructions is input using the input/output device 32 (touch panel section 32TP) (the number of input instructions). It should be noted that the person in charge of business execution 44B may be the same person as the person in charge of business execution 44A, or may be another person in charge of business execution 44 .

At this time, the file name of the image obtained by photographing the instructions is made different depending on whether the number of OCR instructions matches the number of input instructions or not.

More specifically, the file name of the image is generally generated by combining the shooting date and time and a serial number (usual file name). If the number of OCR instructions and the number of input instructions match, this normal file name is used. file name).

In FIG. 3B, the number of OCR instructions is "0026" and the number of input instructions is "0028", so the file name is NG (see FIG. 4).

As a result, as shown in FIG. 4, for example, on the file name list screen 46 of the photo data files stored in the database 30DB of the external storage 30, it is possible to distinguish between the normal file name and the NG file name at a glance. Become.

("Map list application")

The "map list application" program is a program that assists the person in charge of business 44 when he/she goes to the business site for the closing work.

When the "map list application" program is activated (login), the locations and patrol routes of a plurality of items of information for which the person in charge of business execution 44 is in charge are guided.

In addition, the "map list application" program has functions such as confirmation of work contents, change of patrol order, confirmation of work execution site and parking lot information, and contact with customers.

(“Customer Specific Applications”)

The "customer-specific application" program is a program that assists in obtaining information about matters not originally planned.

As an example, when the "customer-specific application" program is started (login), the business execution staff 44, who has been urgently requested to be dispatched as a support factor, enters information identifying the customer, confirms the work content related to the customer, Information such as job site and parking information can be received.

In addition, the "customer specific application" program has functions such as confirmation of work content, confirmation of work execution site and parking lot information, and customer contact.

The operation of this embodiment will be described below with reference to the flow charts of FIGS. 5 to 8. FIG.

Execution of the "plugging business application" program

FIGS. 5A and 5B are flow charts showing the flow of control when the "plugging service application" program is activated in the communication mobile terminal 28. FIG.

Also, FIG. 6 is a flow chart showing the processing in the server group 10A that cooperates with the "unplugging business application" program shown in FIG.

As shown in FIG. 5(A), at step 100, the server group 10A is accessed to obtain the item information, and the process proceeds to step 102. FIG.

At step 102 , the customer attention information is confirmed from the acquired item information, and the process proceeds to step 104 . Customer attention information includes, for example, matters requested by the customer when performing business, points to note based on past correspondence with customers, and the like.

At step 104, the company number of the gas meter 42 is photographed. The company number may be given as a QR code (registered trademark) on a sticker attached to the gas meter 42, or may be given with characters, or may be given with both. The QR code (registered trademark) can be read by a QR code (registered trademark) reading function, and when characters (numbers) are added, it can be read by manual input or OCR.

In the next step 106, work start information is transmitted. In the next step 108, it is determined whether or not the work of the item has been approved in response to the transmission of the work start information in step 106 from the server group 10A.

In the server group 10A, if it is determined that the company number recorded in the project information does not match the transmitted company number, step 108 determines that it is unapproved, and the process proceeds to step 110 to execute error processing, and this routine is executed. ends.

Also, in the server group 10A, if the company number recorded in the project information matches the company number that was sent, it is judged to be approved in step 108, and the process proceeds to step 112 to include the number of instructions (gas consumption). The gas meter 42 is photographed, and then the process proceeds to step 114 to recognize the indicated number by the OCR 38 . The number of instructions recognized by OCR is set as the number of OCR instructions.

In the next step 116 , the person in charge 44 visually confirms the number of instructions and uses the input/output device 32 of the communication portable terminal 28 to input the number of instructions. The number of instructions input using the input/output device 32 is defined as the number of input instructions.

In the next step 118, it is determined whether or not the number of OCR instructions matches the number of input instructions.

If an affirmative determination (match) is made in step 118, the process proceeds to step 120 to create a photograph data file of the photographed gas meter 42 with a normal file name, and proceeds to step 124 (see FIG. 4).

If a negative determination (mismatch) is made in step 118, the process proceeds to step 122 to create a photograph data file of the photographed gas meter 42 with an NG file name, and proceeds to step 124 (see FIG. 4).

At step 124, for example, it is determined whether or not a billing address search request in the plugging business is necessary for the server group 10A. If the determination in step 124 is affirmative, the process proceeds to step 126 to execute an address search request, and the process proceeds to step 128 . At step 128, it is determined whether or not the search result has been received. If a negative determination is made in step 124, the process proceeds to step 130. FIG.

At step 130, a report indicating that the plugging work has been completed is sent to the database of the server group 10A, and the process proceeds to step 132. FIG.

At step 132, the photograph data file created at step 120 or step 122 is sent to the database 30DB of the external storage 30, and this routine ends.

FIG. 5(B) is a routine that is interrupted when it becomes necessary to interrupt work during execution of the "closure application" program of FIG. 5(A). , a work interruption report is sent when work is interrupted, a work restart report is sent when work is resumed, and the process returns to the step at which work interruption is instructed in FIG. 5A, that is, the work restart step.

FIG. 6 is a flow chart showing the processing in the server group 10A that cooperates with the "unplugging business application" program shown in FIG. A part of the operation control of the server group 10A executed in FIG. 6 functions as a change unit and an update unit of the present invention (mainly see step 162 and step 180 in FIG. 6 described later).

At step 150, it is determined whether there has been a request for condition information (received from step 100 of FIG. 5). If the determination in step 150 is affirmative, the process proceeds to step 152 to transmit the case information (transmission to step 100 in FIG. 5).

In the next step 154, it is determined whether or not work start information has been received (received from step 106 in FIG. 5). If an affirmative determination is made in step 154, the process proceeds to step 156, where the company number of the item information is collated with the company number read by the QR code (registered trademark) or the like, and the process proceeds to step 158.

At step 158, it is determined whether or not the result of the collation at step 156 is a match. If a negative determination (mismatch) is made in step 158, the routine proceeds to step 160, performs error processing (such as transmission to step 108 in FIG. 5), and ends this routine.

If the determination in step 158 is affirmative (matched), the process proceeds to step 162 to change the item status (issue lock), and then to step 164 to transmit approval to start work. (Sent to step 108 in FIG. 5).

In the next step 166, it is determined whether or not any information has been received from the communication portable terminal 28. FIG. If it is determined in step 166 that information has been received, the process proceeds to step 168 to determine the type of received information.

Step 168 distinguishes between work interruption information, address lookup request information, and report information.

As described above, in the present embodiment, for the plugging work, the company in charge of the work visits the site, confirms the case, performs the plugging work, and reports the results. ” can be assisted by the execution of the program, and work efficiency can be improved.

Further, in the present embodiment, the file name of the image obtained by photographing the instructions is made different depending on whether the number of OCR instructions matches the number of input instructions and when they do not match.

That is, when the number of OCR instructions and the number of input instructions match, a normal file name is generated by combining the shooting date and time and a serial number, and when the number of OCR instructions and the number of input instructions do not match, an NG file As a name, characters (for example, "NG") are usually added to the end of the file name (see FIG. 4).

As a result, as shown in FIG. 4, for example, on the file name list screen 46 of the photo data files stored in the database 30DB of the external storage 30, normal file names and NG file names can be clearly distinguished.

In this embodiment, characters ("NG") are added to the normal file name as the NG file name. is not particularly limited to characters, as long as it is possible to visually distinguish between a normal file and an NG file, such as by changing the .

(work interruption information)

In the case of work suspension information, the process proceeds from step 168 to step 170 to change the item status, and then proceeds to step 172 to determine whether work resumption information has been received (step in FIG. 5). 134). If the determination in step 172 is affirmative, the process proceeds to step 174 to change the item status and returns to step 166 .

(Address search request information)

In the case of address search request information, the process proceeds from step 168 to step 176 to search for address information, then proceeds to step 178 to obtain and transmit the address information, and returns to step 166 (see FIG. 5). send to step 128).

(report information)

In the case of report information, the process moves from step 168 to step 180 to register the report information in the database of server group 10A, and this routine ends.

Run the "Map List Application" program

FIG. 7A is a flow chart showing the flow of control when the "map list application" program is executed in the communication mobile terminal 28. FIG.

FIG. 7(B) is a flow chart showing processing in the server group 10A that cooperates with the "map list application" program shown in FIG. 7(A).

As shown in FIG. 7A, in step 200, login processing is executed, and if it is approved, the process proceeds to step 202, where the server group 10A is accessed, and the project information to be processed by the person in charge of business execution 44 on the day is processed. to get

In the next step 204, it is determined whether or not the map-related application is to be used. If it is determined to be necessary (affirmative determination), the process proceeds to step 206 to launch the map-related application program, and the process proceeds to step 208. do. If step 204 determines that it is not necessary (negative determination), the process proceeds to step 208 .

At step 208, the work content is confirmed. The work contents include confirmation of the number of projects, confirmation of customer information, confirmation of patrol routes, and the like, which are displayed on the touch panel section 32TP of the communication mobile terminal 28 possessed by the person in charge of business execution 44, for example.

In the next step 210, it is determined whether or not the tour route is to be changed. Also, if it is determined in step 210 that there is no need to change, the process proceeds to step 214 .

At step 214, the customer who is about to arrive is contacted, and the process proceeds to step 216.

At step 216, it is determined whether or not another application is to be read. If the determination is affirmative, the routine proceeds to step 218 to read the selected other application program, and this routine ends. If the determination in step 216 is negative, this routine ends.

FIG. 7B is a flow chart showing processing in the server group 10A that cooperates with the "map list application" program shown in FIG. 7A.

At step 250, it is determined whether or not there is a login request (received from step 200 in FIG. 7A).

If the determination in step 250 is affirmative, the process proceeds to step 252 and approval processing is executed. For example, verification means such as verification by inputting an ID and a password, verification by biometric authentication such as fingerprint authentication and iris authentication, is not limited.

The next step 254 determines the result of the authorization process. If approval is determined in step 254, the process proceeds to step 256 to transmit the collation result (approval), and the process proceeds to step 258 (transmits to step 200 in FIG. 7A). If step 254 determines that the application has not been approved, the routine ends.

At step 258, it is determined whether or not there is a request for item information (received from step 202 in FIG. 7A). If the determination in step 258 is affirmative, the process proceeds to step 260 to transmit the case information, and this routine ends (transmission to step 202 in FIG. 7A).

RUNNING THE CUSTOMER SPECIFIC APPLICATION PROGRAM

FIG. 8(A) is a flow chart showing the flow of control when the "customer specific application" program is executed in the communication portable terminal 28. As shown in FIG.

FIG. 8(B) is a flow chart showing processing in the server group 10A that cooperates with the "customer specific application" program shown in FIG. 8(A).

As shown in FIG. 8A, at step 300, login processing is executed, and if approved, the process proceeds to step 302 to access the server group 10A and acquire customer information. Search conditions for customer information include customer number, gas meter company number, telephone number, history search, and the like.

In the next step 304, the customer information is confirmed, then the process proceeds to step 306 to launch the map-related application program, and the process proceeds to step 308.

In step 308, the work execution site is indexed (plotted) on the map displayed on the touch panel section 32TP of the communication portable terminal 28, and the process proceeds to step 310. FIG.

In step 310, the customer who is about to arrive is contacted, and the process proceeds to step 312.

At step 312, it is determined whether or not another application is to be read. If the determination is affirmative, the routine proceeds to step 314 to read the selected other application program, and this routine ends. If the determination in step 312 is negative, this routine ends.

According to this "customer specific application" program, when you rush to a customer (business site) that you did not originally plan, you can quickly acquire customer information and quickly confirm the route to the business site. can do.

FIG. 8(B) is a flow chart showing processing in the server group 10A that cooperates with the "customer specific application" program shown in FIG. 8(A).

At step 350, it is determined whether or not there is a login request (received from step 300 in FIG. 8A).

If the determination in step 350 is affirmative, the process proceeds to step 352 and approval processing is executed. For example, verification means such as verification by inputting an ID and a password, verification by biometric authentication such as fingerprint authentication and iris authentication, is not limited.

The next step 354 is to determine the outcome of the approval process. If approval is determined at step 354, the process proceeds to step 356 to transmit the verification result (approval), and the process proceeds to step 358 (transmits to step 300 in FIG. 8A). If step 354 determines that the application has not been approved, the routine ends.

At step 358, it is determined whether or not there is a request for customer information (received from step 302 in FIG. 8A). If the determination in step 358 is affirmative, the process proceeds to step 360 to transmit customer information, and this routine ends (transmission to step 302 in FIG. 8(A)).

10 Gas Manager 10A Server Group 12 Intranet 14 Customer Management Server 16 Business Support Management Server 18 Inventory Management Server 20 Route Optimization Management Server 22 Customer Center Management Server 24 Network 24A Radio Communication Base 25 Router 26 Customer Corresponding Terminal Device 28 Communication Portable Terminal 28MC Microcomputer 28A CPU
28B RAM
28C ROM
28D input/output unit (I/O)
28E bus 30 external storage 30DB database 32 input/output device 32TP touch panel section 34 communication function section 36 camera function section 38 optical reading function section (OCR)
40 Mass storage device 42 Gas meter 44 (44A, 44B) Person in charge of business execution 46 File name list screen 50 Acquisition unit 52 First transmission unit 54 Photographing unit 56 Second transmission unit

Claims (2)

A communication mobile terminal possessed by a person in charge of performing work related to a gas meter and configured to transmit progress information of on-site work execution based on project information regarding said work received from a management server to said management server,
a photographing unit for photographing the indicated number of the gas meter;
an optical character reading unit that optically reads the instruction number photographed by the photographing unit;
an input unit for inputting the number of instructions visually confirmed by the person in charge of performing the task;
generating a file name of an image of the number of indications of the gas meter photographed by the photographing unit, and generating the file when the number of indications read by the optical character reading unit and the number of indications input by the input unit do not match; A file generation unit that adds special information to the effect that it is mismatched to the name;
A communication mobile terminal having a 2. The portable communication terminal according to claim 1, wherein the addition of the special information includes addition of specific characters and addition of the special information that can be determined visually.

Images