JP6951699B2 - Management system and management method - Google Patents

Description

The present invention relates to a payment system and a payment method, and more particularly to a payment system and a payment method using a QR code (registered trademark).

Until now, tick-outs at hotels and other accommodations were often done when returning the key to the front desk. In that case, cash, credit card, etc. will be used to pay the usage fee such as accommodation expenses.

Recently, this checkout is often performed at a checkout machine located near the front desk (Patent Document 1).

By the way, recently, a big cashless movement has occurred, and it is necessary for accommodation facilities to deal with it.

Japanese Patent Application Laid-Open No. 2001-13483

If the conventional check-out is done at the front desk or at the checkout machine near the front desk, the check-out timing will overlap at the same time in the morning, and there will be a waiting time such as lining up to check out. There is a problem that it has occurred. Also, if there are other people at the front desk or near the checkout machine, you may be able to settle while paying attention to other people when you settle, so you can settle in your own private space. There was also a need for this, but the current response was not sufficient. Moreover, users need to bring cash with them when paying cash, and there is an increasing need for cashless payments that are in line with the trend of the big world.

Therefore, an object of the present invention is to provide a payment system or the like that is cashless and allows a user to check in and finish payment of a usage fee in a room to be used.

The first aspect of the present invention is a payment system in which a user checks in, uses a room, and uses an external payment means to settle the usage fee when checking out after use. The accounting computer is provided, and the user reads a QR code (registered trademark) in which at least the identification information for identifying the room is embedded in the room by using the user terminal as a trigger. It is possible to perform cashless payment of the usage fee specified by the computer by the external payment means.

A second aspect of the present invention is used by the user in a payment system in which the user checks in, uses the room, and uses an external payment means to settle the usage fee when checking out after use. A generation means for generating a QR code (registered trademark) in which identification information for identifying the room is embedded in the room, a display means for displaying the QR code (registered trademark) generated by the generation means on the screen, and a display means for displaying the QR code (registered trademark) generated by the generation means. A user terminal that can be operated by the user to read the QR code (registered trademark) and the user terminal can be accessed by reading the QR code (registered trademark), and the usage fee is paid to the user by the user terminal. It is provided with an accounting computer capable of notifying the user, and the user can make a cashless payment of the usage fee by the external payment means via the accounting computer.

From this point of view, the user reads the QR code (registered trademark) in which the identification information that identifies the room is embedded in the room he / she was using with a user terminal such as a smartphone, and notifies the usage fee from the accounting computer. You can check out by paying by cashless payment by an external payment method such as credit card payment. In addition, by generating and displaying a QR code (registered trademark) that identifies the room and an accounting computer that specifies the usage fee, the security is higher than when using one computer. Can be done. In particular, the one that displays the QR code (registered trademark) is in the room, and by placing the accounting computer near the front desk or in the management office, not only is the system separate, but the location is also changed. , Can be more secure.

A third aspect of the present invention is used by the user in a payment system in which the user checks in, uses the room, and uses an external payment means to settle the usage fee when checking out after use. A reception means that accepts a request for generating a QR code (registered trademark) in which at least identification information that identifies the room is embedded in the room, and a QR code (registered trademark) is generated from the user in the reception means. In response to the request, the accounting computer that can specify the usage fee, the identification information that identifies the room, and the specified usage fee information are embedded and the payment is made by the external payment means. It is provided with a display means for generating a QR code (registered trademark) for payment that can be used and displaying it on the screen, and a user terminal that can be operated by the user to read the QR code (registered trademark) for payment. By reading the displayed QR code (registered trademark) for payment on the user terminal, the user terminal can access the external payment means and cashless payment of the usage fee is possible. Is.

From this point of view, it is possible to cope with the case where the external payment means uses the QR code (registered trademark).

A fourth aspect of the present invention is characterized in that, in any one of the first to third aspects, the accounting computer limits cashless payment of the usage fee only during check-in. Is to be.

From this point of view, unlike the payment at the front desk or near the front desk, even if the room is checked out, the payment is made only during the check-in. Or, even if a third party tries to settle the payment by mischief after check-out, the payment cannot be made, and the external payment means can also trust the requested payment request.

A fifth aspect of the present invention is that, in any of the first to fourth aspects, the room is a hotel guest room, and the QR code (registered trademark) also embeds identification information that can identify the hotel. It is something that is.

From this point of view, the identification of the room becomes clearer, and the occurrence of payment errors can be further suppressed.

A sixth aspect of the present invention includes the payment system according to any one of the first to fifth aspects, and the accounting computer receives a notification that payment by the payment means has been completed, and completes checkout. The management system is also provided with a management terminal that controls the room system in response to the notification of the completion of checkout from the accounting computer.

From this point of view, unlike the settlement of payments near the front desk, the system control of the room operates after the check-out is notified even if the employee cannot see that the payment has been completed in the room. You can prevent mistakes such as accidentally starting cleaning work during check-in.

A seventh aspect of the present invention is that, in the sixth aspect, the accounting computer receives a notification that the settlement by the settlement means has been completed, and then, if the settlement is canceled, the check-out is performed. The completion is canceled, the state during check-in before check-out is returned, and the subsequent charges are calculated in the state where the state from the time of the initial check-in continues, and the management terminal controls the system in the room. It returns to the state during check-in before check-out.

An eighth aspect of the present invention is that, in the sixth or seventh aspect, the control operation of the system in the room includes at least one of locking and unlocking the door and turning on and off the interior lighting. Is.

A ninth aspect of the present invention is that in a payment method in which a user checks in, uses a room, and uses an external payment means to settle the usage fee when checking out after use, the generation means is described above. A QR code (registered trademark) in which identification information for identifying the room is embedded in the room used by the user is generated, and the display means displays the QR code (registered trademark) generated by the generation means on the screen. , The user terminal reads the QR code (registered trademark) in response to the user's operation, and the accounting computer responds to the QR code (registered trademark) being read by the user terminal. The fee is notified to the user via the user terminal, and the user can make a cashless settlement of the usage fee by the external payment means via the accounting computer.

A tenth aspect of the present invention is a payment method in which a user checks in, uses a room, and uses an external payment means to settle the usage fee when checking out after use. A request is received for generating a QR code (registered trademark) in which at least identification information identifying the room is embedded in the room used by the user, and the accounting computer receives the QR code (registered trademark) from the user to the receiving means. The usage fee is specified in response to a request to generate a registered trademark), and the display means is embedded with the identification information for identifying the room and the specified usage fee information. A QR code (registered trademark) for payment that can be settled by a payment means is generated and displayed on the screen, and the user terminal displays the QR code (registered trademark) for payment in response to the operation by the user. When the user reads the QR code (registered trademark) for payment displayed on the user terminal, the user terminal can access the external payment means and cashless payment of the usage fee is possible. It is a thing.

According to the present invention, it is possible to perform check-out smoothly and without worrying about the eyes of others by finishing payment of the usage fee in the room where the user himself / herself checks in and uses it without cash. In addition, reliability is important from the payment side not only from the user's point of view but also from the closed space of the room, but the payment is made with security in mind, and the cashless payment function The reliability can be guaranteed, and the system can function as a whole. By limiting the payment of usage fees during check-in, incorrect payments and things to be done after check-out are not mistakenly done, and accommodation facilities such as hotels can make payments that take into account the overall flow of business. ing.

It is an overall block diagram of the settlement management system which concerns on embodiment of this invention. It is an overall flow diagram explaining the operation of the payment management system of FIG. FIG. 1 is a first diagram for specifically explaining the flow diagram of FIG. It is the second figure following FIG. FIG. 3 is a third diagram following FIG. It is an overall block diagram of another payment management system which concerns on embodiment of this invention. 6 is an overall flow chart illustrating the operation of the payment management system of FIG. It is an overall block diagram of the other payment management system according to the embodiment of the present invention. FIG. 1 is a first diagram of an overall flow for explaining the operation of the payment management system of FIG. FIG. 2 is a second diagram of an overall flow for explaining the operation of the payment management system of FIG.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings, but the present invention is not limited thereto.

FIG. 1 is an overall block diagram of a payment management system according to an embodiment of the present invention. FIG. 2 is an overall flow chart illustrating the operation of the payment management system of FIG. FIG. 3 is a first diagram for specifically explaining the flow diagram of FIG. FIG. 4 is a second diagram following FIG. FIG. 5 is a third diagram following FIG.

The payment management system 1 includes the payment terminal 5 of the credit company 3, the charge accounting / system management unit 9 of the hotel 7, the QR code (registered trademark) generation unit 11 of the hotel 7, and the QR code in the room 12 of the hotel 7. A display unit 13 (registered trademark) and a user terminal 14 used by a user in the room 12 of the hotel 7 are provided. The charge accounting / system management unit 9 has a charge accounting computer 15, a printer 17, and a system control terminal 19. The QR code (registered trademark) generation unit 11 includes, for example, a VOD server that generates a QR code (registered trademark). Examples of the QR code (registered trademark) display unit 13 include a guest room-equipped television, a guest room-equipped tablet terminal, or a guest room-equipped POP display paper. The user terminal 14 is assumed to be a mobile terminal owned and used by the user, and examples thereof include a smartphone. The user terminal 14 is connected to the charge accounting / system management unit 9 and the payment terminal 5 of the credit company 3 via the communication network 21. A cloud server is provided in the communication network 21, and information is exchanged via this cloud server. The payment system 23 includes a user terminal 14, a QR code (registered trademark) display unit 13, a QR code (registered trademark) generation unit 11, and a charge accounting computer 15.

With reference to FIG. 2, there is a visitor in step S1 and check-in is performed in step S2. When a room is used and the user attempts to check out, the checkout in the room is started in step S3. This process is performed by activating the settlement start screen of the guest room TV with the remote controller (see FIG. 3A), or by touching and activating the settlement start screen of the guest room tablet. In step S4, the payment QR code (registered trademark) is displayed. Here, the information for identifying the hotel and the information for identifying the room are embedded in this QR code (registered trademark). In this process, the QR code (registered trademark) generated by the QR code (registered trademark) generation unit 11 is displayed (see FIG. 3 (b1)), or the attached QR code (registered trademark) POP display paper (see FIG. 3 (b1)). (See FIG. 3 (b2)). Here, even if the checkout accounting is started, the QR code (registered trademark) generation unit 11 displays the QR code (registered trademark) display unit 13 with the QR code (registered trademark) for payment unless the room is entered. The display is restricted so that it will not be displayed. As a result, even if the clearing start screen of the guest room TV is activated by the remote controller for cleaning, etc., which will be described later, the QR code (registered trademark) for payment is not executed. That is, the display of the QR code (registered trademark) and the check-in or tick-in status are linked. In step S5, the QR code (registered trademark) is read by the user terminal 14 (see FIG. 4C). In step S6, the user terminal 14 inquires about the usage fee to the fee accounting computer 15 of the fee accounting / system management unit 9 (see FIG. 4D), and the room usage fee, which is the answer, is the user terminal 14. Is displayed on the screen of.

In step S7, credit settlement is started (see FIG. 4 (e)). A credit settlement request and a credit settlement screen display are performed between the user terminal 14 and the payment terminal 5 of the credit company 3. In step S8, credit card data is input (see FIG. 5 (f)). This input is performed by inputting and transmitting credit data from the user terminal 14, and the credit payment result transmission is sent from the payment terminal 5 of the credit company 3 to the user terminal 14, and the credit in FIG. 5 (g) is transmitted. After passing through the card application screen, the credit card settlement is completed in step S9 (see FIG. 5 (h)). Here, the credit settlement result is sent to the charge accounting computer 15 of the charge accounting / system management unit 9, the accounting in step S10 is completed, and the checkout in step S11 is completed. A checkout completion signal is transmitted to the system control terminal 19. From this point onward, the system control terminal 19 will be able to control the system that can be performed after checkout. Specifically, in step S12, the information on the guest room status is transmitted from the system control terminal 19 to the charge accounting / system management unit 9, specifically, the charge accounting computer 15 (or the system control terminal 19 if integrated). It will be sent and the linen will be prepared and completed. The room becomes vacant after cleaning and the like, and it becomes possible to return to step S1 and accept visitors.

FIG. 6 is an overall block diagram of another payment management system according to the embodiment of the present invention. FIG. 7 is an overall flow chart illustrating the operation of the payment management system of FIG.

The different parts will be described as compared with FIGS. 1 and 2. The payment management system 25 of FIG. 6 has a payment terminal 29 of a QR code (registered trademark) payment company 27 instead of the payment terminal 5 of the credit company 3. In steps ST1 to ST12 of FIG. 7, the processes of steps ST4 to ST8 are significantly different from the processes of FIG.

In step ST4, a QR code (registered trademark) inquiry for payment is made. The accounting of step ST3 is started by activating the settlement start screen of the guest room TV with the remote controller or touching the screen of the guest room tablet accounting start screen, and the inquiry is sent to the QR code (registered trademark) generation unit 11. .. Subsequently, the QR code (registered trademark) generation unit 11 inquires about the usage fee to the fee accounting computer 15. The charge accounting computer 15 transmits the usage charge information to the payment terminal 29 of the QR code (registered trademark) settlement company 27. The payment terminal 29 sends a QR code (registered trademark) for payment to the QR code (registered trademark) generation unit 11. In this way, the QR code (registered trademark) for settlement in step ST5 is generated. In step ST6, the QR code (registered trademark) for settlement is displayed by the QR code (registered trademark) display unit 13. In the QR code (registered trademark) for payment here, in addition to the information for identifying the hotel and the information for identifying the room, the usage fee information is also embedded. The user uses a payment application that allows payment at each QR code (registered trademark) payment company to read the displayed QR code (registered trademark) for payment. In step ST7, the settlement with the QR code for settlement (registered trademark) is started. For settlement, a QR code (registered trademark) settlement request is sent from the user terminal 14 to the settlement terminal 29 of the QR code (registered trademark) settlement company 27, and the QR code (registered trademark) settlement result is sent from the settlement terminal 29 to the user terminal 14. It is sent and done. In this way, the QR code (registered trademark) settlement in step ST8 is completed. The QR code (registered trademark) settlement result is sent to the charge accounting computer 15, the accounting in step ST9 is completed, and the checkout in step ST10 is completed.

The technical significance / effect obtained in the above embodiment and the business significance / effect are listed below.

First, I will describe from a technical point of view.
The first is to generate a real-time QR code (registered trademark) by separating the charge accounting computer (front computer) and the QR code (registered trademark) generator (QR code (registered trademark) display server). It can be done and becomes more secure.
The second is to prevent information leakage from the user terminal (smartphone) by separating the charge accounting computer (front computer) and the QR code (registered trademark) generator (QR code (registered trademark) display server). The third is that the charge accounting computer (front computer) and the cloud server are managed by a unique number for each payment, so if there is an abnormal payment, it will be detected by email. It is possible.
Fourth, the QR code (registered trademark) can be read only during check-in, which prevents attacks from the outside.
Fifth, since the QR code (registered trademark) is displayed on the screen, there is no risk of replacement.
Sixth, since each hotel and room number are linked, there is no mistake in payment.
Seventh, by linking with the charge accounting / system management department (front computer), the door opens automatically after the payment is completed, so you can leave the room smoothly.
Eighth, since each settlement is managed by the order number (the number of each settlement sent from the settlement agency), no settlement error occurs.

Next, I will describe it from a business point of view.
First, there is no need to use the actual credit card (no credit card reader is used), so there is no need to worry about skimming.
Second, there is no need to install a credit card payment terminal in the guest room.
Third, there is no need to install a stationary terminal or dedicated server at the front desk.
Fourth, since it is not necessary to install various terminals, it can be introduced at low cost.
Fifth, it is not necessary to install a dedicated application on the smartphone (user terminal).
Sixth, although it depends on the browser, the card number can be entered using the camera function of the smartphone.
Seventh, there is no need to enter a personal identification number (security code), so there is no concern about information leakage.
Eighth, there is no need to register as a member when making a credit card payment.
Ninth, you can pay by credit card in the guest room and leave the room as it is.
Tenth, real-time charge accounting can be performed in conjunction with a computer. In particular, unlike credit card payments, if the data in the QR code (registered trademark) is only the hotel identification number and room number (address), there is no need to issue a QR code (registered trademark) each time payment is made.
The eleventh is that the front desk work can be made more efficient because the payment can be made automatically.
The twelfth can be used with peace of mind because payment can be made with a user-owned smartphone.
The thirteenth is easy to introduce because the QR code (registered trademark) is only installed in the guest room.
The 14th is that the payment in the guest room becomes easy, which leads to the reduction of labor costs and the like.

FIG. 8 is an overall block diagram of still another payment management system according to the embodiment of the present invention. 9 and 10 are overall flow diagrams illustrating the operation of the payment management system of FIG.

As shown in FIG. 8, the payment management system 31 is omitted in the configuration of the payment management system 1 in FIG. Controls TV (TV) status, interior lighting on / off, door lock / unlock, linen switch management SW (switch) on / off, room indicator light on / off, etc. Explain what you can do.

First, a normal process will be described with reference to FIG. In step T1, there is a visitor to a vacant room (see step T0) in the initial state, and the user selects the guest room. In the initial state of step T0, the door of the room may be locked or unlocked according to the hotel policy, and if it is locked, it is unlocked by the guest room selection in step T1. Therefore, in the subsequent state, the door of the room is being unlocked and the interior lighting is also turned off. Next, in step T2, when check-in is performed and the user enters the room and the door is opened, the room lighting is turned on (see step TT1). When the door is closed, it is automatically locked and locked by a timer. While the room is in step T3, the door is locked and the room lighting is turned on. In step T4, accounting processing such as QR code (registered trademark) credit settlement by the user in the guest room and cash settlement in the guest room, which will be described later, is started. Then, when the accounting in step T5 is completed, the door is unlocked.

When the checkout in step T6 is performed, the room lighting is turned off (see step TT2). Check-out is usually done by opening the door after the checkout, but if the card holder of the room card is linked with the presence display of the room indicator light, the light is turned off with or without the card in the card holder. May be linked with. Next, in step T7, a cleaning instruction is issued and cleaning is started (step T8). It is expected that the cleaning staff will operate the linen switch at the timing of starting cleaning, but it is positioned as a confirmation and does not necessarily have to be operated. On the other hand, the door is supposed to be opened during cleaning (step T9), and this door opening is linked to the lighting of the interior lighting (see step TT3). Cleaning is completed in step T10, and the room lighting is turned off (see step TT4). Here, it is expected that the cleaning staff will operate the linen switch to indicate the completion of cleaning, but this is also a confirmatory process. Then, as shown in step T0, the vacancy state in the initial state is reached.

Here, the relationship between locking / unlocking the door and turning on / off the interior lighting is summarized. While the user is in the room while checking in, the door is locked and the room lighting is turned on. The unlocking of the door while in the room is the end of the accounting, and the relationship with the indoor settlement is important. Next, after check-out, the door is basically unlocked and the interior lighting is off. However, during cleaning, the room lighting is on. In this case, the door is being unlocked and is linked to an open state that keeps the door open. When the cleaning staff is in the room during check-out (not necessarily when the door is open and the room is in the room), and when the user is in the room during check-in, the door is locked / unlocked and the room lighting is used. There is a difference between turning on and off. Furthermore, there is a difference in turning on and off the interior lighting depending on whether the room is being checked out or being cleaned.

In addition to the above basic processing, if the accounting processing is canceled without completing the accounting processing due to the following settlement completion, the door will be locked without proceeding to the processing after the above checkout.・ It is necessary to deal with unlocking and turning on / off the interior lighting. In addition, it is necessary to deal with the charges.

Before explaining the case where the cancellation is performed, the normal processing will be briefly described. One of the normal processes without cancellation is that the settlement is performed by credit card using the QR code (registered trademark) as shown in steps T11 to T15. Since this process has basically been described with reference to FIGS. 1 to 5, details will be omitted here. Further, the indoor cash settlement is another settlement process, and is performed in steps T16 to T20. In addition, step T22 shows the case where the change is received at the front desk. When the settlement is completed as shown in step T21 by such indoor settlement, the processing after the checkout as described above proceeds following the end of the accounting in step T5.

For such processing, there may be a situation in which the user wants to stay in the room as it is after the payment due to changes in the convenience of the user. Cancellations may be made indoors by the user or may be contacted at the front desk. In this case, it is necessary to cancel the amount of money that has been settled once and reflect the charge system from the initial check-in at the time of the next check-in instead of making a second new check-in. Also, if the checkout process in step T6 is not completed (for example, without opening the door), there is a possibility that only the problem of the charge will be sufficient, but in step T5, the door is unlocked and the door is unlocked. It is possible that the door will open and you will leave the room once. After the checkout process in this way, it is not only necessary to change the lighting during locking, but also the interior lighting is in the extinguished state shown in step TT2, so that it is also necessary to switch to lighting. In other words, the cleaning instruction of step T7 must not be issued, and the situation where the cleaning staff must prevent the cleaning staff from entering the room while unlocking is not zero, and the presence of the user is not zero. It is necessary to clearly control the room and the presence of the cleaning staff.

Based on the above, here, if the cancellation is made after the settlement, the settlement is canceled in step T23. Specifically, the staff at the front desk of the hotel operates the fee accounting computer 15, and the credit card payment is canceled (step T24). In conjunction with this, or in response to the input operation of the staff, the system control terminal 19 controls the guest room controller terminal 33 to return to the occupancy state during check-in, and the door is automatically locked or locked by a timer. Will be done. The interior lighting is also processed to return to the lit state.

Regarding accounting processing, it is possible to settle at the front desk instead of indoor settlement, and in that case, the processing of steps T25 to T27 of FIG. 9 is performed. This process is basically a process from the past, but if indoor settlement is not performed (step T25), a warning sound is sent to the front desk and the like in step T26, and credit at the front desk is performed in step T27. Accounting ends when the payment (cash is acceptable) is performed. In such a case, since it is not an indoor settlement, there is no problem with the above management measures as long as there is no human error, but it is related to the indoor settlement, especially the external credit card settlement. Careful attention is required. In this case, guest room information is embedded in the QR code (registered trademark), and in the above cancellation process, the guest room usage status and guest room usage fee are centrally managed for each guest room so that data is not mixed. Since it can be done, it is significant not only to prevent human error, but also to make the settlement process flexible enough to handle simple settlement and cancellation in the room.

1,25,31 ... Payment management system, 5,29 ... Payment terminal, 7 ... Hotel, 11 ... QR code (registered trademark) generator, 12 ... Room, 13 ... QR code (registered trademark) display, 14 ... user terminal, 15 ... charge accounting computer, 19 ... system control terminal, 23 ... payment system, 33 ... guest room controller terminal

Claims (10)

It is a payment system that allows the user to check in, use the room, and settle the usage fee when checking out after use using an external payment method, and is equipped with an accounting computer that can specify the usage fee. , The usage fee specified by the accounting computer triggered by the user reading a QR code (registered trademark) in which at least the identification information for identifying the room is embedded in the room using the user terminal. Equipped with a payment system that enables cashless payment of
Upon receiving the notification that the payment by the payment means has been completed, the accounting computer completes the checkout.
It is also equipped with a management terminal that controls the room system upon receiving a checkout completion notification from the accounting computer.
The control operation of the room includes locking and unlocking the door.
When the user is in the room, the management terminal switches the door from the locked state to the unlocked state in response to the notification of the completion of checkout from the accounting computer. A characteristic management system . A payment system in which a user checks in, uses a room, and uses an external payment method to settle the usage fee when checking out after use, and the room is used in the room used by the user. The user operates the generation means for generating a QR code (registered trademark) in which the identification information to be specified is embedded, the display means for displaying the QR code (registered trademark) generated by the generation means on the screen, and the above. A user terminal capable of reading a QR code (registered trademark) and an accounting computer that can be accessed by the user terminal by reading the QR code (registered trademark) and can notify the user of the usage fee by the user terminal. The user is provided with a payment system capable of cashless payment of the usage fee by the external payment means via the accounting computer .
Upon receiving the notification that the payment by the payment means has been completed, the accounting computer completes the checkout.
It is also equipped with a management terminal that controls the room system upon receiving a checkout completion notification from the accounting computer.
The control operation of the room includes locking and unlocking the door.
When the user is in the room, the management terminal switches the door from the locked state to the unlocked state in response to the notification of the completion of checkout from the accounting computer. A characteristic management system . A payment system in which a user checks in, uses a room, and uses an external payment method to settle the usage fee when checking out after use, and at least the room in the room used by the user. A reception means for receiving a request for generating a QR code (registered trademark) in which identification information for identifying a user is embedded, and a request from the user to generate a QR code (registered trademark) in the reception means. A QR code for payment that can be settled by the external payment means by embedding an accounting computer that can specify the usage fee in response to, identification information that identifies the room, and information on the specified usage fee. It is provided with a display means for generating (registered trademark) and displaying it on a screen, and a user terminal that can be operated by the user to read the QR code (registered trademark) for payment. By reading the displayed QR code (registered trademark) for payment, the user terminal can access the external payment means, and the payment system for cashless payment of the usage fee is provided.
Upon receiving the notification that the payment by the payment means has been completed, the accounting computer completes the checkout.
It is also equipped with a management terminal that controls the room system upon receiving a checkout completion notification from the accounting computer.
The control operation of the room includes locking and unlocking the door.
When the user is in the room, the management terminal switches the door from the locked state to the unlocked state in response to the notification of the completion of checkout from the accounting computer. A characteristic management system . The management terminal is in an open state in which when the user exits the door and the checkout is completed, the unlocked door is maintained in an open state regardless of whether or not there is a resident in the room. Claims 1 to 3 turn off the lights in the room except in certain cases, and turn on the lights in the room when the unlocked door is maintained in the open state. The management system described in any of . When the accounting computer receives a notification that the payment by the payment means has been completed and then the payment is canceled, the check-out completion is canceled and the check-in state before check-out is restored. Then, calculate the subsequent charges while the state from the time of check-in from the beginning continues.
The management system according to any one of claims 1 to 4, wherein the management terminal returns the control operation of the system in the room to the state during check-in before check-out . The management system according to any one of claims 1 to 5 , wherein the accounting computer limits cashless payment of the usage fee only during check-in. The management system according to any one of claims 1 to 6 , wherein the room is a guest room of a hotel, and identification information that can identify the hotel is also embedded in the QR code (registered trademark). A payment method in which a user checks in, uses a room, and uses an external payment means to settle the usage fee when checking out after use, and the generation means is in the room used by the user. A QR code (registered trademark) in which identification information for identifying the room is embedded is generated, the display means displays the QR code (registered trademark) generated by the generation means on the screen, and the user terminal uses the user. In response to the operation of, the QR code (registered trademark) is read, and the accounting computer receives the usage fee via the user terminal in response to the QR code (registered trademark) being read by the user terminal. Including a payment method that notifies the user and allows the user to make a cashless payment of the usage fee by the external payment means via the accounting computer.
Upon receiving the notification that the payment by the payment means has been completed, the accounting computer completes the checkout.
The management terminal receives a notification of the completion of checkout from the accounting computer and controls the system in the room.
The control operation of the room includes locking and unlocking the door.
When the user is in the room, the management terminal switches the door from the locked state to the unlocked state in response to the notification of the completion of checkout from the accounting computer. A characteristic management method . A payment method in which a user checks in, uses the room, and uses an external payment method to settle the usage fee when checking out after use, and the request receiving means is in the room used by the user. At least a request is received for generating a QR code (registered trademark) in which identification information for identifying the room is embedded, and the accounting computer generates a QR code (registered trademark) from the user to the receiving means. The usage fee is specified in response to the request, and the display means is embedded with the identification information for specifying the room and the specified usage fee information so that the payment can be made by the external payment means. A QR code (registered trademark) for payment is generated and displayed on the screen, and the user terminal reads the QR code (registered trademark) for payment in response to the operation by the user. By reading the displayed QR code for payment (registered trademark) on the user terminal, the user terminal can access the external payment means, and includes a payment method capable of cashless payment of the usage fee.
Upon receiving the notification that the payment by the payment means has been completed, the accounting computer completes the checkout.
The management terminal receives a notification of the completion of checkout from the accounting computer and controls the system in the room.
The control operation of the room includes locking and unlocking the door.
When the user is in the room, the management terminal switches the door from the locked state to the unlocked state in response to the notification of the completion of checkout from the accounting computer. A characteristic management method . The management terminal is in an open state in which when the user exits the door and the checkout is completed, the unlocked door is maintained in an open state regardless of whether or not there is a resident in the room. Claim 8 or 9 that the lights in the room are turned off except in certain cases, and the lights in the room are turned on when the unlocked door is kept open. The management method described .

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