JP6644519B2 - Reservation check-in method and reservation check-in system - Google Patents

Description

  The present invention relates to a method and a system for receiving and checking in a reservation for use of an accommodation room, and more particularly to a reservation reception business and a check-in process while ensuring safety and hygiene of use of an accommodation room. The present invention relates to a reservation check-in method and system for reducing physical costs and labor burden of business.

  Recently, in Japan, many vacant rooms have been generated in various places due to the declining birthrate and aging population, and measures for effectively utilizing these are desired. As one of the measures, use of vacant rooms as accommodation facilities is being considered, but vacant rooms have various forms such as detached houses and apartments, and are scattered over a wide area. In many cases, as with general hotels and inns, the management method of setting up a dedicated front counter and lodging procedure office is not profitable in terms of both physical and human costs, making it difficult to commercialize It is.

Therefore, the inventor of the present invention also has the convenience of accepting reservation of a guest in a vacant room, giving / receiving and managing a key of the vacant room to a convenience store, a supermarket or a rental car store in a region where the vacant room exists. Therefore, we sought a way to reduce the labor burden and material cost of the front-office work.
For example, there is a system that automates the operation of accepting reservations using the Internet, or a system that attaches an electronic lock to a vacant room and eliminates the need for key transfer and management at the time of check-in and check-out.

  As a prior art of such a system, Patent Literature 1 discloses a system in which a reservation for a hotel guest room is received via the Internet, and a password for releasing a ten-key lock of the guest room is transmitted to the guest when the reservation is received. Is described. According to this system, guests can use a guest room from reservation of a guest room to check-in and check-out without having to meet a hotel employee at all.

However, in such a system where the guest never meets the hotel employee, there is a problem in terms of safety and hygiene because the state of the guest cannot be grasped.
For example, a fire or explosion may occur if the guest has a large amount of combustible materials, and hallucinations may occur if the guest is taking illegal drugs. Risk of injury. Furthermore, if a guest has an infectious disease, there is a risk of transmitting it to other guests, but with the system in which the guest does not see any employees as described above, the status of the guest can be grasped. Therefore, it is difficult to prevent such troubles that impair safety and hygiene.

Patent Literature 2 discloses a system that can easily perform a check-in procedure at a hotel or the like. According to this system, since a check-in procedure for using the hotel is required, the guest does not see the employee at all.
However, in the system described in Patent Document 2, it is necessary to install a dedicated device for automatically performing a check-in procedure at the front of a hotel, and there is a problem that physical costs increase.

  As described above, while ensuring the safety and hygiene of the use of vacant rooms so that vacant rooms can be used as accommodation facilities, reducing the physical cost and labor burden of reservation reception and check-in operations There was no technology that could do it.

JP 2013-54472 A JP 2008-146287 A

  Therefore, the present invention provides a reservation check-in method that can significantly reduce the physical cost and labor burden of reservation reception and check-in while ensuring the safety and hygiene of the use of the accommodation room. And to provide a system.

The above problem has been solved by the following means.
[1] reservation management server to perform the reservation management of the use of the room for accommodation is, the steps from the user terminal to accept a reservation for use of the room for the accommodation,
A step in which the reservation management server issues a reservation code for each reservation and transmits the reservation code to one or two or more of the user terminals or the portable communication devices owned by the user or another prospective guest;
A step in which the reservation management server holds reservation information including the reservation code, an accommodation procedure code (a) of an accommodation procedure office that controls the accommodation room, and a scheduled check-in date;
A step in which the reservation management server receives, from the portable communication device, the accommodation procedure office code (b) provided for each accommodation procedure office and the reservation code, which are input to the portable communication device;
The reservation management server determines that at least the accommodation procedure code (a) and the scheduled check-in date included in the reservation information identified by the received reservation code are the received accommodation procedure code (b) and the reception date. If they match, issuing opening / closing authority data for an electronic lock attached to the door of the accommodation room based on the reservation information, transmitting the data to the portable communication device, and holding the data.
A reservation check-in method, wherein the accommodation procedure office is also a convenience store, a supermarket or a rental car shop.

[2] The reservation check-in method according to the above [1], wherein the portable communication device owned by the user also serves as the user terminal.

[3] The reservation according to [1] or [2], wherein the lodging procedure office code (b) formed by a two-dimensional bar code is input using the image capturing and reading means of the portable communication device. Check-in method.

[4] An accommodation procedure office also serving as a convenience store, a supermarket or a rental car shop, an accommodation room with a door with an electronic lock, a reservation management server for performing reservation management of use of the accommodation room, and a user terminal. , Including a portable communication device owned by the user or another guest and the reservation management server, a wide area communication network connecting the user terminal and the portable communication device,
The reservation management server includes a control device and a storage device,
The control unit receives a reservation for use of the accommodation room from the user terminal, issues a reservation code for each reservation, and transmits the reservation code to one or more of the user terminal or the portable communication device. Means to do,
The storage device is provided with a means for holding the reservation information including the reservation code, accommodation procedures institution code of the accommodation procedure office having jurisdiction over the accommodation for the room according to the reservation (a), and the check-in date,
The portable communication device includes a means for inputting the lodging procedure code (b) provided for each of the lodging procedures and the reservation code, and a means for transmitting them to the control device. Means for holding opening and closing authority data, and means for unlocking and locking the electronic lock using the opening and closing authority data,
Further, the control device receives at least the accommodation procedure office code (a) and the scheduled check-in date included in the reservation information held in the storage device identified by the reservation code received from the portable communication device. Means for issuing the electronic lock opening / closing authority data based on the reservation information when the accommodation procedure office code (b) and the reception date match, and transmitting the data to the portable communication device. Reservation check-in system.

[5] The reservation check-in system according to the above [4], wherein the portable communication device owned by the user also serves as the user terminal.

[6] The accommodation procedure code (b) is formed by a two-dimensional bar code, and the means for inputting the accommodation procedure code (b) to the portable communication device is a photographing reading means. The reservation check-in system according to the above [4] or [5].

According to the reservation check-in method described in the above [1] or the reservation check-in system described in the above [4] in the present invention, the accommodation procedure office is also a convenience store, a supermarket, or a rental car shop. In addition to reducing the physical and personnel costs such as equipment and labor costs compared to the case where a new accommodation procedure is installed, for example, at a convenience store that also serves as an accommodation procedure, Convenience for users, such as being able to purchase goods necessary for accommodation at the time of check-in, and renting a car used for sightseeing etc. at the check-in procedure at a rental car store that also serves as an accommodation procedure Can be improved.
Furthermore, according to the reservation check-in method described in the above [1] or the reservation check-in system described in the above [4], the reservation information and the opening / closing authority data of the electronic lock of the accommodation room are stored in one reservation. Can be managed collectively by the management server. Therefore, it is not necessary to separately manage the accommodation procedures, the physical cost and labor burden can be reduced, and security measures for preventing leakage of personal information of members can be easily taken.

  In addition, since the check-in procedure is performed using a portable communication device owned by the user or another prospective guest, there is no need to install a dedicated device for the check-in procedure at the lodging procedure office. Therefore, physical costs such as equipment costs can be reduced, and there is no need to secure a space for installing a dedicated device.

  Furthermore, in order for the user or another guest to stay in the mobile communication device of the user or another guest to store the electronic lock opening / closing authority data required for the user or another guest to enter and leave the room, There is no need to have a room key in place. Therefore, the risk of loss or theft of the key can be reduced, and the labor burden on the employee of the lodging facility can be reduced.

  In addition, in order to obtain the opening / closing authority data of the electronic lock of the accommodation room, the user or the other person who intends to stay is required to change the accommodation procedure code provided at the accommodation procedure office having jurisdiction over the accommodation room, Since it is necessary to input the information to the portable communication device and transmit it to the reservation management server, it is necessary to visit the accommodation procedure office on the scheduled check-in date to perform the check-in procedure.

  For this reason, the staff of the lodging agency will ask the guests or other potential guests who have visited for the check-in procedure to fill out the guest card in front of them, You can observe the condition. Therefore, by refusing to provide the accommodation room to the user or the like as necessary, it is possible to prevent the occurrence of troubles that impair safety and hygiene.

As described above, according to the reservation check-in method described in the above [1] or the reservation check-in system described in the above [4], at the time of check-in procedure, the same safety and hygiene as general hotels and inns are used. While it is possible to significantly reduce physical costs and labor costs while maintaining the property, even if it is a store of another type of business such as a convenience store, a supermarket or a rental car store that mainly performs business other than accommodation management business, It can also serve as a lodging procedure office. In addition, since there is almost no increase in the physical cost and labor burden due to the check-in procedure, the accommodation procedure office has high profitability and can easily enter the business.

  According to the reservation check-in method according to the above [2] or the reservation check-in system according to the above [5] of the present invention, the user terminal is not required by making the portable communication device also serve as the user terminal. Also, by holding the reservation code received by the portable communication device in the portable communication device as it is, the reservation code can be easily called and used during the check-in procedure, which is convenient.

  According to the reservation check-in method according to the above [3] or the reservation check-in system according to the above [6] of the present invention, the user or another prospective lodging person carries the accommodation procedure office code (b). At the time of inputting to the communication device, the lodging procedure office code (b) formed by the two-dimensional bar code may be input using the image capturing and reading means of the mobile communication device, so that it is simple and the occurrence of input errors is reduced. be able to.

FIG. 1 is an overall explanatory diagram of a reservation check-in system according to an embodiment of the present invention. FIG. 2 is an explanatory diagram of a structure of a portable communication device. It is a flowchart of a member registration process. It is a flowchart of an accommodation reservation reception process. It is a flowchart of a check-in procedure process.

  An embodiment of a reservation check-in system and a reservation check-in method for an accommodation room according to the present invention will be described. Note that the present invention is not limited to such an embodiment.

FIG. 1 is an overall explanatory diagram of an accommodation room reservation check-in system according to the present embodiment.
In the lodging room reservation check-in system A of the present embodiment, a user uses a user terminal 1 provided with a wide area communication means such as a personal computer, a tablet, a smartphone or a mobile phone, and uses a wide area such as the Internet or a digital mobile phone network. The reservation management server 2 is accessed via the communication network W, and a reservation for use of the accommodation room 5 is made.

The reservation management server 2 includes a control device 21 that performs a reservation reception process, a check-in procedure process, and the like, a storage device 22 that stores various information such as room information and reservation information, and a program for performing various processes. Is provided.
The accommodation room 5 can be used not only for general hotel rooms and detached condominiums, but also for condominiums and apartments if it can be stayed or temporarily stayed and can be locked. This includes all vacant real estate such as residential areas, vacant tenants in buildings, and detached general houses and stores.

  The user who wants to make a reservation accesses the control device 21 of the reservation management server 2 from the website (homepage) of the reservation check-in system A by using the user terminal 1, and displays the member registration screen on the user terminal 1. Display, enter necessary information and register as a member.

  Next, an accommodation reservation screen is displayed on the user terminal 1 and necessary items are input to make a reservation for use of the accommodation room 5. The accommodation room table 221 of the storage device 22 connected to the control device 21 holds data of the accommodation room 5 registered in advance, and the control device 21 determines the conditions input by the user, for example, A matching room 5 is searched for according to conditions such as the type of room to be booked, the scheduled check-in date and the number of people, a list of rooms that can be reserved is issued and transmitted to the user.

When the user selects and reserves a favorite accommodation room 5 using the user terminal 1, the control device 21 issues a reservation code 11 written in a character string or the like for each reservation, and the user terminal 1, It is transmitted to one or more of the portable communication devices 4 owned by the user or the portable communication devices 4 owned by the prospective guest other than the user. The reservation table 222 of the storage device 22 stores the reservation code, the room code represented by a character string for identifying the reserved room 5, and the lodging agency 3 that controls the room. , And reservation information including the scheduled check-in date.
Further, the user can pay the accommodation fee by a method such as credit card settlement when applying for such a reservation. If the payment of the accommodation fee is a mandatory condition for the completion of the reservation, it is not necessary to collect the accommodation fee at the accommodation office 3 at the time of the check-in procedure described later, so that the work volume of the accommodation office 3 is reduced. It is preferable because it can be performed.

The destination of the reservation code 11 from the control unit 21 is one or more of the user terminals 1 or one or more of the portable communication devices 4 owned by the user or other staying guests.
If the mobile communication device 4 to be used at the scheduled check-in date at the time of the reservation application has not been determined, the reservation code 11 may be transmitted only to the user terminal 1. If the portable communication device 4 to be used is determined, the destination of the reservation code 11 is designated to the portable communication device 4 so that the portable communication device 4 receives the reservation code 11 and then stores the reservation code 11 in the portable communication device 4 as it is. Is convenient because the reservation code 11 can be easily called and used during the check-in procedure described later.

In addition, the user can designate not only the portable communication device 4 owned by the user but also the portable communication device 4 of another guest who intends to stay as a recipient of the reservation code 11. This is to cope with a case where the user who makes a reservation for accommodation and the person who plans to actually stay at the accommodation are different.
Furthermore, if both the user terminal 1 and the portable communication device 4 are specified as the destinations of the reservation code 11, the two received reservation codes 11 serve as backups for each other. In the meantime, it is possible to prepare for an unexpected situation such as when the reserved code 11 held by the user terminal 1 or the portable communication device 4 breaks down and the held reservation code 11 disappears.

  Note that the portable communication device 4 owned by the user can also serve as the user terminal 1. In that case, the user terminal 1 is unnecessary, and the reservation code 11 received by the portable communication device 4 is retained in the portable communication device 4 as it is, and is used by calling and using it during the check-in procedure. Good.

  Next, on the scheduled check-in date, the user or another guest who intends to stay stops at the accommodation office 3 that controls the accommodation room 5 to be stayed and performs the check-in procedure. The lodging procedure office 3 performs a business as a front desk of an accommodation facility such as a general hotel, but differs from the front desk of a general accommodation facility in that a key of the accommodation room 5 is not handed to a user.

The accommodation process plant 3, by entrusting the convenience store or supermarket store or hotel management business to the rent-a-car supplier shop shop, in the neighborhood of lodging for room 5, can be made to function as an accommodation process plant 3 .
As described above, by using a store of another type of business as the accommodation procedure office 3, it is possible to reduce the physical and personnel costs such as facility costs and labor costs as compared with a case where the accommodation procedure office 3 is newly established. For example, at a convenience store that also serves as the lodging procedure 3, the user can purchase items necessary for accommodation at the time of check-in procedure, and at a rental car store that also serves as the accommodation procedure 3, check-in The convenience of the user can be improved, such as renting a car to be used for sightseeing during the procedure.

As a check-in procedure at the lodging procedure office 3, first, a user or another prospective guest stays in a portable communication device 4 equipped with wide-area communication means such as a smartphone, tablet, or mobile phone owned by the user and a short-range communication means. Next, the accommodation procedure office code 32 provided in the accommodation procedure office 3 is input.
The lodging agency code 32 is a code issued for each lodging agency so that the lodging agency 3 can be identified. The mode may be a character string such as general alphanumeric characters. It is preferable to use a mode in which the user can easily input using the imaging and reading means of the portable communication device 4, such as a barcode, because input errors can be reduced.
If the accommodation procedure office code is composed of a character string, the user may perform tapping input using the key screen of the portable communication device 4.

In addition, the lodging procedure office code 32 may be posted on a small board (plate material) or the like, and the board may be appropriately presented to a user who performs a check-in procedure. In this case, the accommodation procedure office 3 only needs to provide one inexpensive board for the check-in procedure of the user and the like, and there is no need to install expensive check-in-dedicated equipment and the like, thereby reducing equipment costs. can do.

Such an accommodation procedure code 32 is provided only in the corresponding accommodation procedure office 3, and unless the user or another prospective guest stops at the accommodation procedure office 3, the portable communication device 4 stores the accommodation procedure code. 32 must not be entered. By doing so, at the lodging procedure office 3, the user or another potential guest can actually perform a check-in procedure in front of the employee, and visually confirm the behavior and health status of the person. be able to. For this reason, the provision of the accommodation room 5 to the person can be refused as necessary, and it is possible to prevent the occurrence of troubles in safety and hygiene.
In addition, if a security camera is installed at the accommodation procedure office 3 for observing the user or another guest who intends to stay, remote observation or recording can be performed instead of or in addition to visual observation by employees. Is preferred because

  Next, the user transmits the accommodation procedure office code 32 input to the portable communication device 4 and the reservation code 11 issued at the time of applying for the reservation earlier through the Internet or the wide area communication means of the portable communication device 4. The information is transmitted to the control device 21 of the reservation management server 2 via a wide area communication network W such as a digital mobile phone network.

Here, as a method of transmitting the accommodation procedure office code 32 and the reservation code 11 from the portable communication device 4 to the control device 21, for example, by accessing the control device 21 from the website of the reservation check-in system A, 4, a check-in procedure screen may be displayed, and the accommodation procedure office code 32 and the reservation code 11 may be input and transmitted according to the instructions on the screen.
When the portable communication device 4 has received the reservation code 11 in advance, for example, by tapping the display for the link to the website of the reservation check-in system A attached to the received mail, It is desirable that the check-in procedure screen is displayed and the reservation code 11 is automatically input. This is convenient because the user does not have to enter the reservation code 11 into the portable communication device 4.

Next, when the control device 21 receives the accommodation procedure code 32 and the reservation code 11 transmitted from the portable communication device 4 of the user or another prospective guest, it is stored in the reservation table 222 of the storage device 22. Check consistency with reservation information.
As items to be confirmed, at least the accommodation procedure office code and the scheduled check-in date included in the reservation information identified by the received reservation code 11 in the reservation information held in the reservation table 222 indicate that the received accommodation It must match the procedure office code 32 and the date of receipt. If these items match, the user holding the reservation code 11 or another prospective guest stops at the accommodation facility 3 that controls the accommodation room 5 to be stayed on the scheduled check-in date, and This is because it is clear that the check-in procedure is being performed at the venue.

Then, when the consistency is confirmed, the control device 21 issues opening / closing authority data of the electronic lock 52 installed on the door 51 of the accommodation room 5, and the portable communication device 4 of the user or another guest who intends to stay. Send to and hold.
The opening / closing authority data of the electronic lock 52 is electronic key information necessary for unlocking and locking when a user or the like enters or leaves the accommodation room 5, and is controlled by the control device 21 of the reservation management server 2. It is issued with an expiration date set for each check-in procedure based on the reservation information.

  Further, the transmission destination of the opening / closing authority data of the electronic lock 52 from the control device 21 is not limited to one of the portable communication devices 4 owned by the user or another guest who intends to stay, but may be a plurality of portable communication devices. . Then, the accommodation room can be used by a plurality of persons.

After confirming that the portable communication device 4 has received the opening / closing authority data of the electronic lock 52, the user or the like fills in the necessary information on the guest card as necessary, and After receiving instructions on how to use room 5, check-in procedure is completed.
If the user has not paid the accommodation fee when applying for the accommodation reservation, it may be possible to pay the accommodation fee at the check-in procedure at the accommodation procedure office 3.

Further, the accommodation procedure office 3 is provided with a management terminal 31 provided with a wide area communication means such as a personal computer or an electronic cash register, and manages reservations at any time via a wide area communication network W such as the Internet and a telephone line. The control device 21 of the server 2 can be accessed. As a result, the employee of the lodging agency 3 can appropriately confirm the reservation status of the accommodation room 5 under the jurisdiction of the lodging agency 3, and furthermore, information on the attributes of the user who made the accommodation reservation and the reservation. You can also check whether or not you have paid for accommodation at the time of application.
Further, when receiving the accommodation fee from the user or the like at the time of the check-in procedure, the accommodation information reception information must be transmitted from the management terminal 31 to the control device 21 and received after the control device 21 has received it. For example, the opening / closing authority data of the electronic lock 52 may not be transmitted to the portable communication device 4.

After completing the check-in procedure at the lodging procedure office 3, the user or another guest who intends to stay operates the portable communication device 4 at a place close to the door 51 of the accommodation room 5 to a predetermined distance, and the short-distance The lock can be unlocked by transmitting an unlock instruction based on the open / close authority data to the electronic lock 52 of the door 51 by the communication means. When a user or the like goes out during the accommodation period, the user can operate the portable communication device 4 to transmit a locking instruction to the electronic lock 52 of the door 51 to lock the door.
Then, when the reserved stay period has elapsed, the opening / closing authority data issued to the user or other potential guest is automatically invalidated, and the electronic lock 52 cannot be unlocked / locked thereafter. Become.

Here, as the short-range communication between the portable communication device 4 and the electronic lock 52, Bluetooth (registered trademark) or Wi-Fi (registered trademark) capable of wireless communication over a distance of about several meters to several tens of meters is available. ) Can be used.
Further, the electronic lock is not limited to a mechanism in which a lock opening / closing mechanism and a mechanism for driving the opening / closing mechanism are integrated in advance, and a mechanism for driving the opening / closing mechanism may be installed later.

In the reservation check-in system A of the present embodiment, information necessary for system operation is held in the storage device 22 of the reservation management server 2 and managed collectively.
Various kinds of information are stored in the storage device 22 for each table corresponding to each use scene. For example, the accommodation room table 221 includes the location area of the accommodation room, the code of the accommodation procedure office that has jurisdiction over the accommodation room, the accommodation room code, the number of guests, the type of room such as Japanese or Western style, and the type of accommodation room. Information such as accommodation charges is retained.

  The reservation table 222 also includes a reservation code issued for each received accommodation reservation, a member code issued for each member, a scheduled check-in date indicating a scheduled check-in, a scheduled check-out date indicating a scheduled check-out, Reservation information such as an accommodation procedure code and an accommodation room code is stored.

Further, the member table 223 stores information such as the member's credit card number and the expiration date of the credit card, if necessary, together with the member's code, name, address, telephone number, e-mail addresses of the user terminal and the portable communication device. Will be retained.
Further, the opening / closing authority management table 224 holds information such as opening / closing authority data of the electronic lock issued for each check-in procedure, use start date and time when the opening / closing authority becomes valid, and validity period of the opening / closing authority.

  As described above, in the reservation check-in system A of the present embodiment, since various kinds of information can be collectively managed by one reservation management server 2, there is no need to manage information at each lodging agency, and the information of each accommodation agency is not required. This has the advantage that it is possible to reduce the burden on personnel and personnel, and it is easy to take security measures to prevent leakage of personal information of members.

  In the reservation check-in system A, the reservation management server 2 may be installed at the head office or head office of the accommodation facility company or the real estate management company that manages the accommodation room 5. When a convenience store chain, a rental car chain, or the like, which has multiple stores, is introduced, the reservation management server 2 may be installed at the head office or head office of these chains. In this case, each store in the chain is used as the lodging procedure office 3, and the management terminal 31 can use an existing personal computer or electronic cash register in each store. Can be suppressed at low cost.

  It is not necessary that the accommodation room 5 and the accommodation procedure office 3 that supervises the accommodation room 5 have a one-to-one correspondence relationship. You may make it. In this way, the user of the accommodation room 5 or the like can conveniently perform the check-in procedure by selecting the accommodation facility 3 that is most convenient for him from a plurality of accommodation procedures 3. For example, for a user traveling by train to the accommodation room 5, if the accommodation procedure office 3 is in front of the station, convenience is high, and for a user traveling by car, there is a parking lot at the accommodation procedure office 3. This is because it is convenient.

FIG. 2 is a structural explanatory view of the portable communication device 4 used by the user.
The mobile communication device 4 is a generally sold “smartphone”, the display unit 41 is a unit that displays information such as a transmitted menu screen and search results, and is used by the user for member registration and lodging reservation. This is a part for displaying a key screen for inputting necessary information.
The control unit 42 is a device that controls each device of the portable communication device 4 such as program execution and communication processing. The storage unit 43 stores the opening / closing authority data 32 for using the accommodation room 5 and the electronic lock. And software for transmitting an unlocking / locking instruction.

The photographing unit 44 is a camera for reading and inputting the lodging procedure office code 32 by photographing.
The wide-area wireless communication unit 45 is a device for transmitting and receiving radio waves to connect to a wide-area communication network W such as the Internet or a digital cellular phone network. The short-range wireless communication unit 46 transmits and receives radio waves and infrared rays. This is a device for communicating with the electronic lock 52 provided on the door 51 of the accommodation room 5.
The portable communication device 4 having such a function can be used also as the user terminal 1.

FIG. 3 is a flowchart of a member registration process performed when using the reservation check-in system A for the first time.
First, a user connects to the control device 21 from the user terminal 1 and displays a member registration screen (step 301). Next, the user inputs necessary information on the screen and transmits the information (step 302). When the user approves the registration confirmation displayed on the user terminal 1 (step 303), a member code is issued by the control device 21 and transmitted to the user terminal 1, and the member information is stored in the storage device 22. Is added to the member table 223 (step 304), and the process ends.

FIG. 4 is a flowchart of the accommodation reservation accepting process.
First, after performing member authentication, a reservation screen is displayed on the user terminal 1 (step 401). Then, the user inputs conditions (area, scheduled check-in date, scheduled check-out date, budget, number of persons, etc.) for the accommodation room search, and transmits them to the control device 21 (step 402). Then, the control device 21 accesses the storage device 22 and searches for the accommodation room 5 that matches the received condition (step 403).

  It is determined whether there is an accommodation room that meets the conditions (step 404). If there is no accommodation room, the process proceeds to step 405, and a message “The property you are looking for cannot be found” is displayed on the user terminal 1. To end the processing. Conversely, if there is a room meeting the conditions in step 404, the process proceeds to step 406, where a list of available rooms is displayed on the user terminal 1.

  If the user has a vacant room that he / she likes, he selects it and sends it to the control device 21 (step 407). As a result, a reservation content confirmation screen is displayed on the user terminal 1, and when the user approves the reservation (step 408), the control device 21 issues a reservation code 11 and further according to the designation of the user. The message is transmitted to one or both of the terminal 1 and the portable communication device 4. Further, the reservation information is stored in the reservation table 222 of the storage device 22 and, if necessary, transmitted to the management terminal 31 of the accommodation procedure office 3 that controls the reserved accommodation room 5 (step 409). ) The process ends.

  If the user wishes to pay the accommodation fee at the time of reservation application, after completing the above accommodation reservation, the user terminal 1 displays the accommodation payment procedure screen, and pays by credit card. It is sufficient to pay by such a method.

FIG. 5 is a flowchart of the check-in procedure processing.
The user or another guest who intends to stay first stops at the accommodation procedure office 3 on the scheduled check-in date, accesses the control device 21 by the portable communication device 4 owned by the user, and displays the check-in procedure screen. (Step 501).

Next, the user photographs and reads the lodging procedure office code (two-dimensional bar code) 32 provided at the accommodation procedure office 3 using the photographing reading means of the portable communication device 4, and reads the check-in procedure screen. To the specified location.
In addition, the reservation code 11 issued at the time of applying for the reservation is input to the designated place on the check-in procedure screen. The reservation code 11 is a character string transmitted from the control device 21 to the user terminal 1 or the portable communication device 4 at the time of reservation application.
When the user or another person who intends to stay is receiving and holding the reservation code 11 by the portable communication device 4, a display for a link to the website of the reservation check-in system A attached to the received mail is displayed. By tapping, the check-in procedure screen is displayed, and the reservation code 11 is automatically input. Alternatively, the user may input the reservation code 11 by a method such as pasting the reservation code 11 at a designated location on the check-in procedure screen. Alternatively, when the reservation code 11 is received and held by the user terminal 1, the user or the like may tap and input the designated portion of the check-in procedure screen using the key screen (step 502). .

Next, the user or another person who intends to stay transmits the accommodation procedure office code 32 and the reservation code 11 input to the portable communication device 4 to the control device 21 by the wide area communication means of the portable communication device 4 (step 503). ).
When receiving the accommodation procedure office code 32 and the reservation code 11 from the portable communication device 4, the control device 21 checks the consistency with the reservation information stored in the reservation table 222 of the storage device 22 (step 504).

  The control device 21 determines that the accommodation procedure office code and the scheduled check-in date included in the reservation information identified by the received reservation code 11 in the reservation information held in the reservation table 222 are at least the received accommodation procedure. It is determined whether they match the place code 32 and the reception date (step 505). If they do not match, the process proceeds to step 506, where an error is displayed on the portable communication device 4 and the process is terminated.

  On the other hand, if they match, the control device 21 sends the opening / closing authority data necessary for unlocking / locking the electronic lock 52 attached to the door 51 of the accommodation room 5 based on the reservation information. It is issued, transmitted to the portable communication device 4 designated by the user or another prospective guest, and stored (step 507), and the process ends.

  INDUSTRIAL APPLICABILITY The reservation check-in method and reservation check-in system of the present invention are used when it is desired to easily perform a reservation and a check-in procedure for an accommodation room while ensuring safety and hygiene of use of the accommodation room. Things.

A ・ ・ Reservation check-in system for accommodation room W ・ ・ Wide area communication network 1 ・ ・ User terminal 11 ・ ・ Reservation code 2 ・ ・ Reservation management server 21 ・ ・ Control device 22 ・ ・ Storage device 221 ・ ・ Room for accommodation Table 222 ··· Reservation table 223 ··· Member table 224 ··· Opening and closing authority management table 3 ··· Accommodation office 31 ··· Management terminal 32 ··· Accommodation office code 4 ··· Portable communication device 5 ··· Accommodation room 51 ..Doors 52 ..Electronic locks

Claims (6)

Reservation management server to perform the reservation management of the use of accommodation for the room, and the step of accepting a reservation for use of the room for the accommodation from the user terminal,
A step in which the reservation management server issues a reservation code for each reservation and transmits the reservation code to one or two or more of the user terminals or the portable communication devices owned by the user or another prospective guest;
A step in which the reservation management server holds reservation information including the reservation code, an accommodation procedure code (a) of an accommodation procedure office that controls the accommodation room, and a scheduled check-in date;
A step in which the reservation management server receives, from the portable communication device, the accommodation procedure office code (b) provided for each accommodation procedure office and the reservation code, which are input to the portable communication device;
The reservation management server determines that at least the accommodation procedure code (a) and the scheduled check-in date included in the reservation information identified by the received reservation code are the received accommodation procedure code (b) and the reception date. If they match, issuing opening / closing authority data for an electronic lock attached to the door of the accommodation room based on the reservation information, transmitting the data to the portable communication device, and holding the data.
A reservation check-in method, wherein the accommodation procedure office is also a convenience store, a supermarket or a rental car shop.   2. The reservation check-in method according to claim 1, wherein the portable communication device owned by the user also serves as the user terminal.   3. The reservation check-in method according to claim 1, wherein the lodging procedure office code (b) formed by a two-dimensional bar code is input by using a photographing reading unit of the portable communication device. An accommodation procedure room that also serves as a convenience store, supermarket or rental car shop, an accommodation room with a door with an electronic lock, a reservation management server that manages reservations for using the accommodation room, a user terminal, and a user Or including a portable communication device held by another guest and the reservation management server, a wide area communication network connecting the user terminal and the portable communication device,
The reservation management server includes a control device and a storage device,
The control unit receives a reservation for use of the accommodation room from the user terminal, issues a reservation code for each reservation, and transmits the reservation code to one or more of the user terminal or the portable communication device. Means to do,
The storage device includes means for storing reservation information including the reservation code, an accommodation procedure code (a) of the accommodation procedure office that controls the accommodation room for the reservation, and a scheduled check-in date.
The portable communication device includes means for inputting an accommodation procedure code (b) provided for each accommodation procedure office and the reservation code, and means for transmitting them to the control device. Means for holding opening and closing authority data, and means for unlocking and locking the electronic lock using the opening and closing authority data,
Further, the control device receives at least the accommodation procedure office code (a) and the scheduled check-in date included in the reservation information held in the storage device identified by the reservation code received from the portable communication device. Means for issuing the electronic lock opening / closing authority data based on the reservation information when the accommodation procedure office code (b) and the reception date match, and transmitting the data to the portable communication device. Reservation check-in system.   The reservation check-in system according to claim 4, wherein the portable communication device owned by the user also serves as the user terminal.   5. The accommodation procedure code (b) is formed by a two-dimensional bar code, and the means for inputting the accommodation procedure code (b) to the portable communication device is a photographing reading means. Or the reservation check-in system according to claim 5.

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