JP6947890B2 - Electronic receipt system and information processing method - Google Patents

Description

Embodiments of the present invention relate to electronic receipt systems and information processing methods .

Conventionally, there is known a mechanism called an electronic receipt in which a receipt or a receipt given from a store to a shopper at the time of product settlement is electronically delivered to the shopper's mobile terminal or the like.

By converting the receipt into electronic data in this way, the household account book can also be automatically booked electronically, which is beneficial for shoppers. In addition, by introducing a mechanism called an electronic receipt, the consumption of receipt paper can be reduced, which is beneficial for the stores that have introduced it.

By the way, conventionally, in retail stores, there is a case where a handwritten signature or a stamp is added to a printed paper receipt of a customer's copy, and some business operation is performed based on the handwritten signature or stamp.

For example, some incentives (gift exchange, parking ticket issuance, etc.) may be given to consumers who meet specific conditions, such as purchasers of specified products and purchasers of a specified amount or more. In this case, by adding a stamp indicating that the incentive has been awarded to the printed paper receipt of the customer's copy, it is used to judge whether the right has been exercised in the past.

In addition, when a product is returned, a strikethrough may be added to the printed paper receipt of the customer's copy, and the amount may be corrected by hand and returned.

However, when a mechanism called an electronic receipt is introduced, there is a problem that the existing operation as described above cannot be performed.

The problem to be solved by the present invention is to provide an electronic receipt system and an information processing method capable of later stamping or handwriting the electronic receipt information without changing the stored electronic receipt information. It is to be.

The electronic receipt system of the embodiment is a terminal device possessed by a purchaser of a product to be settled, and includes an information processing device including a display unit for displaying information so that information can be viewed and an operation unit for receiving operation input, and an information processing device for payment. A management means for storing and managing electronic receipt information related to receipt information indicating the transaction content of a product in a first storage area, and identification information of any of the electronic receipt information stored in the first storage area. Receiving means for receiving information including the type of specific processing executed in the transaction indicated by the electronic receipt information of the identification information, and when the receiving means receives the information, the identification information of the electronic receipt information and the specific processing It is associated with the stamp information management means that stores and manages the stamp information indicating the type of the stamp information in a second storage area provided in an area different from the first storage area, and the recipient code. When the electronic receipt information associated with the recipient code can be browsed by the information processing apparatus, and the stamp information is associated with the electronic receipt information to be browsed, the stamp information is concerned. An electronic receipt management server including an electronic receipt viewing means that outputs stamp information together with the electronic receipt information so that the stamp information can be viewed is included .

The electronic receipt system of the embodiment is a terminal device possessed by a purchaser of a product to be settled, and includes an information processing device including a display unit for displaying information so that information can be viewed and an operation unit for receiving operation input, and an information processing device for payment. A management means for storing and managing electronic receipt information related to receipt information indicating the transaction content of a product in a first storage area, and identification information of any of the electronic receipt information stored in the first storage area. For the receiving means for receiving information including the type of specific processing executed in the transaction indicated by the electronic receipt information of the identification information, and the information processing apparatus associated with the receiving code, the receiving code is used. When the receiving means receives the information including the identification information of the electronic receipt information to be browsed by making the associated electronic receipt information viewable, the said information included in the information. It includes an electronic receipt management server provided with an electronic receipt viewing means that outputs stamp information indicating a type of specific processing together with the transaction content so that the stamp information can be viewed .

FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the first embodiment. FIG. 2 is a block diagram showing a main configuration of a POS terminal. FIG. 3 is a block diagram showing a main configuration of the electronic receipt server. FIG. 4 is a block diagram showing a main configuration of the electronic receipt management server. FIG. 5 is a schematic diagram illustrating the data structure of the stamp management table as an example. FIG. 6 is a block diagram showing a configuration of a main part of the mobile terminal. FIG. 7 is a functional block diagram related to electronic receipt processing in the POS terminal. FIG. 8 is a diagram schematically showing an example of receipt information. FIG. 9 is a diagram schematically showing an example of electronic receipt information. FIG. 10 is a flowchart showing the flow of electronic receipt processing in the POS terminal. FIG. 11 is a flowchart showing the flow of the electronic receipt management process and the information transmission process in the electronic receipt server. FIG. 12 is a functional block diagram related to the electronic receipt management process and the information transmission process in the electronic receipt management server. FIG. 13 is a flowchart showing the flow of the electronic receipt management process and the information transmission process in the electronic receipt management server. FIG. 14 is a functional block diagram related to the electronic receipt receiving process and the electronic receipt viewing process in the mobile terminal. FIG. 15 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt viewing process in the mobile terminal. FIG. 16 is a diagram showing an example of returned electronic receipt information displayed on the display unit of the mobile terminal. FIG. 17 is a diagram showing a screen transition related to stamp processing in the electronic receipt system according to the second embodiment. FIG. 18 is a diagram showing an example of electronic receipt information displayed on the display unit of the mobile terminal. FIG. 19 is a diagram showing an example of electronic receipt information displayed on the display unit of the mobile terminal.

Hereinafter, one embodiment of the present embodiment will be described with reference to the drawings.

(First Embodiment)
FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the first embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, and a mobile terminal 7.

The POS terminal 1 and the store server 2 are provided in the store P1. The POS terminal 1 and the store server 2 are communicably connected to each other via an in-store network N1 such as a LAN (Local Area Network). Further, the POS terminal 1 and the store server 2 can be connected to the network N2 connecting the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. be. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a product sales data processing device that executes product sales data processing. The POS terminal 1 generates receipt information including transaction details of a product to be settled, and prints the receipt information with a printer 13 described later to output a paper receipt. Further, the POS terminal 1 outputs (transmits) the electronic receipt information obtained by converting the data format of the receipt information to the electronic receipt server 3 via the network N2. The method of transmitting the electronic receipt information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be a plurality of POS terminals 1.

The store server 2 comprehensively manages the product sales data processing and the like performed by the POS terminal 1. For example, the store server 2 stores and manages the product sales data generated by the product sales data processing of the POS terminal 1, and stores and manages the product data file and the like used for the product sales data processing.

The number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be a plurality of POS terminals 1. Further, in the present embodiment, the configuration in which the POS terminal 1 outputs the electronic receipt information will be described, but the present invention is not limited to this, and the receipt information generated by the POS terminal 1 is converted into a data format by the store server 2 or a conversion device (not shown). May be configured to be output to the electronic receipt server 3 as electronic receipt information by converting.

The electronic receipt server 3 is provided at the headquarters P2 of a company that operates a store or a chain store (hereinafter referred to as a store), and functions as a receipt management server for a company that manages electronic receipt information for each company that operates the store. do. The electronic receipt server 3 has functions such as sales management, sales analysis, and inventory management of a company that operates a store, for example.

That is, the electronic receipt server 3 is a seller of products or services that operate stores such as convenience stores, supermarkets, food stores, drug stores, apparel stores, home appliance stores, department stores, general merchandise stores, and restaurants. There are multiple units for each company.

Further, the electronic receipt server 3 receives the electronic receipt information transmitted from the POS terminal 1 via the network N2. Further, the electronic receipt server 3 transmits the received electronic receipt information to the electronic receipt management server 4 via the network N3 connecting the headquarters P2 and the electronic receipt center P3.

Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Further, the method of transmitting the electronic receipt information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third-party organization other than a company that manages electronic receipt information on the electronic receipt server 3. The electronic receipt server 3 may also be managed by a third party or the like.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages electronic receipt information of various companies that operate stores. The electronic receipt management server 4 includes the name and membership code of each customer (member) who has registered as a member by the procedure described later, the destination information (for example, e-mail address) of the mobile terminal 7 to which the electronic receipt information is transmitted. Member data is stored and managed in the member master held in the database DB. In addition to the electronic receipt management server 4, a member management server or the like for storing and managing member data may be provided.

Further, the electronic receipt management server 4 receives the electronic receipt information transmitted from the electronic receipt server 3 via the network N3, and stores the electronic receipt information in the electronic receipt management area 43a described later, which is stored in the database DB. ·to manage. More specifically, the electronic receipt information includes elements such as a membership code in addition to the transaction details (product sales data) of the product, and is managed in association with the member data of the corresponding member.

Further, when the electronic receipt management server 4 stores the electronic receipt information in the database DB, the electronic receipt management server 4 identifies the destination (mobile terminal 7) by referring to the destination information associated with the member code of the electronic receipt information. .. Then, the electronic receipt management server 4 transmits the electronic receipt information stored in the database DB to the transmission destination via the network N5 described later. If the electronic receipt information is associated with additional information, this additional information is also transmitted to the destination.

Further, when the electronic receipt management server 4 receives an inquiry of the electronic receipt information for which the membership code is specified from the mobile terminal 7 connected via the network N5 described later, the electronic receipt information corresponding to the member code is stored in the database DB. Is extracted from and transmitted to the mobile terminal 7. When additional information is associated with the electronic receipt information, this additional information is also transmitted to the inquired mobile terminal 7.

The mobile terminal 7 is a terminal device used by a user (customer) of this system, such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer. The mobile terminal 7 implements an application such as a Web browser for browsing various information provided on the network N5. A terminal device such as a PC may be applied instead of the mobile terminal 7.

The mobile terminal 7 registers as a member of this system by accessing the electronic receipt management server 4 via the network N5. Here, the network N5 is the Internet and various public networks.

By the way, the membership registration of the customer in this system is performed by, for example, the following procedure. The customer sends a blank mail from the mobile terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for membership registration to the received e-mail address. The customer accesses the URL indicating the page for member registration from the mobile terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer finishes inputting the necessary items, the electronic receipt management server 4 executes the member registration for the member master. After that, the electronic receipt management server 4 delivers a member registration completion email including a member code (customer code) and a password to the mobile terminal 7. This completes the membership registration.

After the membership registration as described above, the mobile terminal 7 displays the customer's membership code as a recipient code on the display unit 73 (see FIG. 6) described later as a code symbol such as a barcode or a two-dimensional code. The customer presents the code symbol displayed on the mobile terminal 7 to the clerk at the time of settlement of the transaction at the store P1. The clerk reads the code symbol displayed on the mobile terminal 7 with the code scanner 15 (see FIG. 2) connected to the POS terminal 1. This makes it possible to associate the customer's membership code (recipient code) with the electronic receipt information generated after the settlement by the product sales data processing in the POS terminal 1.

Further, the mobile terminal 7 receives the electronic receipt information of the transaction transmitted from the electronic receipt management server 4 via the network N5 after the settlement (transaction) on the POS terminal 1. By transmitting the inquiry of the electronic receipt information for which the member code is specified to the electronic receipt management server 4 via the network N5, the electronic receipt information of the member is received from the electronic receipt management server 4. Further, the mobile terminal 7 displays the received electronic receipt on the display unit 73.

In the electronic receipt system having such a configuration, the electronic receipt information indicating the contents of the transaction (settlement) generated by the product sales data processing performed by the POS terminal 1 of the store P1 is managed electronically via the electronic receipt server 3. It is transmitted to the server 4 and published on the Web. Therefore, the mobile terminal 7 that implements the Web browser can download the electronic receipt information published on the Web to the mobile terminal 7 and browse it with the Web browser by specifying the URL (Uniform Resource Locator). can. An application for viewing electronic receipt information may be installed on the mobile terminal 7 for viewing.

Next, the configuration of the main device for constructing the electronic receipt system of the present embodiment will be described.

First, the POS terminal 1 which is a product sales data processing device will be described. FIG. 2 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. 2, the POS terminal 1 includes a control unit 11 that comprehensively controls various operations and each unit of the POS terminal 1. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewriting various data. It is a computer composed of an RTC (Real Time Clock) unit that measures the current date and time.

The control unit 11 is connected to the operation unit 12, the printer 13, the display unit 14, and the code scanner 15 via the bus 18.

The operation unit 12 has various operation keys for the operator to input an operation. The operation keys include, for example, a number key for inputting a numerical value, a cursor key and a selection decision key for selecting a predetermined item, and a subtotal key for instructing the total output of products whose sales are registered in a transaction. There is a closing key that declares that the transaction is closed and the price is settled, and a "last-minute transaction call" key that declares that the previous transaction is read as a transaction to be returned.

The printer 13 is a printer device that prints receipts, journals, and the like. The printer 13 includes a cutting mechanism for cutting paper such as roll paper to be printed (not shown), and cuts the paper according to a cut command described later.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as a product name, a price, a total amount of one transaction in which settlement is declared, and a change amount of a product registered for sale. The display unit 14 includes an operator display 14a for displaying various information for the cashier and a customer display 14b for displaying various information for the customer. The display unit 14 may have a touch panel configuration, in which case the touch panel functions as an operation unit 12.

The code scanner 15 is a scanner device that optically reads code symbols such as barcodes and two-dimensional codes. The code scanner 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the mobile terminal 7, and outputs the information held in the code symbol to the control unit 11. It is assumed that the code symbol attached to the product holds the product code or the like for identifying the product. Further, it is assumed that the code symbol displayed on the mobile terminal 7 holds a membership code (customer code) or the like for identifying a customer who carries the mobile terminal 7.

Further, the control unit 11 is connected to the communication I / F (interface) 16 via the bus 18, and can be connected to the in-store network N1 and the network N2 via the communication I / F 16. There is.

Further, the control unit 11 is connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. In addition, the storage unit 17 stores various data files related to product sales data processing such as a product data file that stores product data such as a product name, a product code, and a unit price of each product. In addition, the storage unit 17 stores a receipt information processing program 17a for performing product sales data processing and processing related to electronic receipt information.

In addition, the storage unit 17 is provided with a POS number for identifying one's own POS terminal 1 from another POS terminal 1, a company code (identification code of a company that operates a store), an industry / business type code, and the POS terminal 1. The store code or the like indicating the store P1 to be stored is stored in the identification code management area 17b. Here, the type of business / business type code is a code (classification code) that distinguishes the type of business / business type of a store as, for example, a convenience store, a supermarket, a department store, a pharmacy, a restaurant, a restaurant, or the like. It should be noted that such an industry / business format can be arbitrarily changed according to the user's preference. Further, the company code (identification code of the company that operates the store) and the industry / business type code may be registered in the electronic receipt server 3.

Further, the storage unit 17 stores the receipt information schema 17c that describes the conversion rules when converting the unstructured receipt information into the electronic receipt information in the structured format such as XML or CSV. Specifically, in the receipt information schema 17c, a predetermined element constituting the receipt information and attribute information (tag or the like) indicating the attribute of the element are defined.

Next, the configuration of the electronic receipt server 3 that functions as a receipt management server for a company will be described with reference to the block diagram of FIG. As shown in FIG. 3, the electronic receipt server 3 includes a control unit 31 that comprehensively controls various calculations and each unit of the electronic receipt server 3. The control unit 31 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for measuring the current date and time, and the like. be.

The control unit 31 can be connected to the network N2 and the network N3 via the communication I / F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

The storage unit 33 stores the electronic receipt information for each company that operates the store in the electronic receipt management area 33a. The electronic receipt information includes a company code (identification code of the company that operates the store), an industry / business type code, a store code, a member code of a shopper, a POS number of the POS terminal 1, a receipt number, product sales data, and the like.

Further, the storage unit 33 stores the electronic receipt management program 33b for managing the electronic receipt information in the electronic receipt management area 33a. Further, the storage unit 33 stores the information transmission program 33c for transmitting the electronic receipt information managed in the electronic receipt management area 33a to the electronic receipt management server 4.

Next, the configuration of the electronic receipt management server 4 that functions as the customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 4, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various calculations and each unit of the electronic receipt management server 4. The control unit 41 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for measuring the current date and time, and the like. be.

The control unit 41 can be connected to the network N3, the network N4, and the network N5 via the communication I / F 42 connected to the bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

In the storage unit 43, in addition to the member master management area (not shown) for storing and managing the member master, the electronic receipt management area 43a for collectively storing the electronic receipt information of various companies operating the store is provided. It is secured. More specifically, the electronic receipt management area 43a manages electronic receipt information of various companies that operate stores for each member.

The electronic receipt information includes a membership code, a company code (identification code of the company that operates the store), a store code, a POS number of the POS terminal 1, a transaction number, product sales data (including date and time), and the like. Therefore, for example, a consumer goods manufacturer or the like obtains unique proof information of purchased products related to the manufacturer from this electronic receipt information under specific conditions (for example, limited to a specific company that operates a store, limited to a specific area, or specified. It will be possible to obtain it for a limited time. Consumer goods manufacturers are manufacturers of foodstuffs, beverages, clothing, cosmetics, medicines, household goods, and the like.

Further, the storage unit 43 has a member management program (not shown) for managing the member master in the member master area, and an electronic receipt management program for managing electronic receipt information of each company in the electronic receipt management area 43a. Store 43c. In addition, the storage unit 43 stores the information transmission program 43d for transmitting the electronic receipt information to the mobile terminal 7. The member master management area and the electronic receipt management area 43a correspond to the database DB shown in FIG.

Further, the storage unit 43 stores the stamp management table T. Here, FIG. 5 is a schematic diagram illustrating the data structure of the stamp management table T as an example. As shown in FIG. 5, the stamp management table T stamps the information (store, date, time, transaction number) that can identify the receipt on which the specific process (for example, stamp stamping process) described later is executed. The stamp information (stamp flag, stamp type, return target product (product code), etc.) indicating that has been executed is associated and stored. That is, the stamp management table T functions as a stamp information management means. The stamp information may have a stamp image.

In the present embodiment, as the stamp type of the stamp information indicating that the stamp stamping process has been executed, "return", which is a type indicating that the return process has been executed on the POS terminal 1, will be described as an example. ..

The electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 of the present embodiment are files in an installable format or an executable format, and are a CD-ROM, a flexible disk (FD), or a CD-R. , DVD (Digital Versatile Disk), etc., are recorded and provided on a computer-readable recording medium.

Further, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 of the present embodiment are stored on a computer connected to a network such as the Internet and provided by downloading via the network. It may be configured as follows. Further, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 of the present embodiment may be configured to be provided or distributed via a network such as the Internet.

Further, the electronic receipt management program 43c and the information transmission program 43d of the present embodiment may be configured to be provided by incorporating them into a ROM or the like in advance.

Next, the configuration of the mobile terminal 7 will be described with reference to the block diagram of FIG. As shown in FIG. 6, the mobile terminal 7 includes a control unit 71 that comprehensively controls various calculations and each unit of the mobile terminal 7. The control unit 71 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for measuring the current date and time, and the like. be.

The control unit 71 is connected to the operation unit 72 and the display unit 73 via the bus 76. The operation unit 72 has various operation keys and a pointing device for the user (customer) to perform operation input. The display unit 73 is, for example, a liquid crystal display or the like, and displays various information such as electronic receipt information described later. The display unit 73 may have a touch panel configuration, in which case the touch panel functions as an operation unit 72.

Further, the control unit 71 is connected to the communication I / F 74 via the bus 76, and can be connected to the network N5 via the communication I / F 74. It should be noted that the configuration may be such that it can be connected to the in-store network N1 via the communication I / F74.

Further, the control unit 71 is connected to the storage unit 75 via the bus 76. The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt compatible program 75a for receiving electronic receipt information from the electronic receipt management server 4, and received electronic devices. The electronic receipt viewing program 75b for viewing the receipt information is stored.

Next, the operation of each part constituting the system of the present embodiment will be described.

First, the electronic receipt processing executed by the control unit 11 of the POS terminal 1 operating according to the receipt information processing program 17a will be described with reference to FIGS. 7 to 10.

As shown in FIG. 7, the receipt information processing program 17a executed by the POS terminal 1 has a module configuration including a receipt information generation unit 111 that functions as a receipt information generation means and a receipt information output unit 112 that functions as an output means. It has become. As actual hardware, the CPU of the control unit 11 reads the receipt information processing program 17a from the storage unit 17 and executes it, so that each of the above units is loaded into the RAM, and the receipt information generation unit 111 and the receipt information output unit 112 are in the RAM. It is designed to be generated above.

Here, the receipt information generation unit 111 is a functional unit corresponding to an existing application that mainly performs product sales data processing and generation of receipt printing data (receipt information). When the receipt information generation unit 111 acquires the product code that identifies the product via the code scanner 15, the receipt information generation unit 111 reads the product data corresponding to the product code from the product data file and calculates the settlement amount based on the unit price included in the product data. Execute the product sales data processing to be calculated. Then, the receipt information generation unit 111 generates the product sales data processed at the time of processing the product sales data, that is, the receipt information including the transaction content of the product.

Here, the product sales data processing also includes a return processing for returning the purchased product. In the return processing on the POS terminal 1, the code symbol (membership code) displayed on the mobile terminal 7 and the product code of the product to be returned are read by the code scanner 15 connected to the POS terminal 1, and then the product code is displayed. It is carried out for such goods. In most cases, the transaction to be returned in the return processing is the last transaction, so the previous transaction is returned by the operation of the "last last transaction call" key (not shown) provided in the operation unit 12. It may be read as a target transaction. Further, the code symbol for transaction search of the electronic receipt information displayed on the mobile terminal 7 may be read by the code scanner 15 and searched from the journal file of the store server 2 to be read.

Further, when the receipt information generation unit 111 acquires a member code that identifies a customer via the code scanner 15 at any timing during one transaction, the receipt information generation unit 111 generates receipt information including the member code.

FIG. 8 is a diagram schematically showing an example of receipt information. Here, the receipt information is unstructured text data or the like and is used for printing by the printer 13. As shown in FIG. 8, the receipt information includes the elements of the above-mentioned product sales data D1 and membership code D2. Here, the product sales data D1 has a product name (product code) of the product to be settled and its amount, a total amount of each product, a deposit amount paid by the customer, a change amount, and the like.

The receipt information includes a company code (company name) D3, a store code (store name) D4, a store phone number D5, an address D6, a transaction date and time D7, and a transaction number (receipt number) D8, indicating the company that operates the store. Includes elements such as registration number D9 and person in charge name D10. The element included in the receipt information is not limited to the example of FIG. 8, and may include other elements such as an industry / business type code, or may remove elements such as a telephone number D5 and an address D6.

In addition, when the return processing is executed, the receipt information includes a specific character identifying that the return processing has been executed in association with the return target product (product code).

Further, when the receipt information generation unit 111 receives the pressing of the closing key, it determines that the product sales data processing for one transaction has been completed, and outputs (issues) the generated receipt information to the receipt information output unit 112 together with the cut command. do. Here, the cut command is one of the commonly used printer control commands, and is instruction information for instructing the cutting (cutting) of the paper on which the receipt information is printed. The receipt information may be generated all at once when the closing key is pressed, or may be sequentially generated each time a product code or customer code is acquired.

The receipt information output unit 112 determines the output destination of the receipt information each time the receipt information generation unit 111 generates the receipt information for one transaction. More specifically, the receipt information output unit 112 determines that the receipt information for one transaction has been generated when the cut command is issued by the receipt information generation unit 111. Then, the receipt information output unit 112 determines whether or not the generated receipt information includes the member code, and outputs the receipt information to the output destination determined according to the determination result.

Specifically, when the receipt information output unit 112 determines that the receipt information does not include the member code, the receipt information output unit 112 outputs the receipt information to the printer 13 together with the cut command. As a result, the printer 13 prints the receipt information on the paper and then cuts the paper according to the cut command to print out the paper receipt for one transaction. At the time of print output, all the elements constituting the receipt information may be printed, the membership code or the like may be removed, or the print may be performed with other information such as an advertisement added.

Further, when the receipt information output unit 112 determines that the receipt information includes the member code, the receipt information output unit 112 converts the receipt information into a predetermined data format in accordance with the conversion rules of the receipt information schema 17c. Then, the receipt information output unit 112 transmits (outputs) the receipt information whose data format has been converted, that is, the electronic receipt information, to the electronic receipt server 3 which manages the electronic receipt information in units of companies according to the company code.

In addition, the receipt information output unit 112 identifies that the return processing has been executed, and executes the return processing when detecting the specific character associated with the return target product (product code) and digitizing it. This is added as one of the receipt attribute information and transmitted to the electronic receipt server 3.

Here, FIG. 9 is a diagram schematically showing an example of electronic receipt information. As shown in FIG. 9, the electronic receipt information is composed of data (structured document) in a structured format such as XML or CSV. Note that FIG. 9 shows an example in which each element (D1 to D10) of the receipt information shown in FIG. 8 is converted into an XML format.

The conversion from the receipt information to the electronic receipt information is performed based on the conversion rule described in the receipt information schema 17c. Specifically, in the receipt information schema 17c, a predetermined element constituting the receipt information and attribute information (tag or the like) indicating the attribute of the element are defined. The receipt information output unit 112 generates electronic receipt information in a structured format as shown in FIG. 9 by structuring each element of the receipt information using the corresponding attribute information. By using such structured electronic receipt information, the elements included in the electronic receipt information can be efficiently used, so that various advantages can be obtained in terms of data management.

In this way, the receipt information output unit 112 determines that the receipt information for one transaction has been generated by issuing the cut command by the receipt information generation unit 111, and starts outputting the receipt information. As a result, it is not necessary for the receipt information generation unit 111 to notify the receipt information output unit 112 of a dedicated signal for instructing the end of one transaction. The receipt information output unit 112 can output the receipt information for one transaction without changing the above. Further, since the changed portion of the receipt information generation unit 111 can be suppressed, the electronic receipt information output function can be realized while efficiently diverting the existing application.

Further, the receipt information output unit 112 determines the output destination of the receipt information according to whether or not the receipt information includes the member code. As a result, the paper receipt or electronic receipt information can be output without preparing the necessity information of the paper receipt for each customer, so that the output destination of the receipt information can be efficiently determined. Further, for example, the customer (member) can select the output of the paper receipt or the electronic receipt information by inputting or not inputting the member code for each transaction, which can improve the convenience of the customer. can.

Further, when the receipt information output unit 112 outputs the receipt information to the electronic receipt server 3, the receipt information output unit 112 converts the elements included in the receipt information into structured electronic receipt information and outputs the electronic receipt information. As a result, the elements included in the electronic receipt information can be efficiently used. Therefore, the electronic receipt server 3 and the electronic receipt management server 4 that manage the electronic receipt information, and the mobile terminal that displays the electronic receipt information. In 7, the convenience of the electronic receipt information can be improved.

FIG. 10 is a flowchart showing the flow of electronic receipt processing in the POS terminal 1. First, the receipt information generation unit 111 of the POS terminal 1 determines whether or not the code symbol (product code) attached to the product or the code symbol (member code) displayed on the mobile terminal 7 has been read by the code scanner 15. Determine (step S11). If the code symbol is not read (step S11; No), the receipt information generation unit 111 proceeds to step S16.

On the other hand, when the receipt information generation unit 111 determines that the code symbol has been read (step S11; Yes), the receipt information generation unit 111 determines whether the information acquired by the reading is the product code or the member code (step S12).

When the product code is acquired in step S12 (step S12; product code), when the receipt information generation unit 111 reads the product data from the product data file for the product specified by the product code, the product data is included. The product sales data processing for calculating the settlement amount based on the unit price is executed, or the return processing is executed when the return mode is set in advance (step S13). Next, the receipt information generation unit 111 generates receipt information including the product sales data processed at the time of product sales data processing or the return data processed at the time of return processing (step S14).

When the membership code is acquired in step S12 (step S12; membership code), the receipt information generation unit 111 generates receipt information including the membership code (step S15).

Here, in order to input the member code to the POS terminal 1, for example, the customer who is a member displays a code symbol including the member code on the display unit 73 of the mobile terminal 7, and the clerk or the customer who is a member himself / herself displays the code symbol. Read by the code scanner 15 of the POS terminal 1. The receipt information generation unit 111 may be in a form of performing exclusive processing or the like so that the member code input during one transaction is unique.

In the following step S16, the receipt information generation unit 111 determines whether or not the start of the tightening process is instructed by pressing the tightening key or the like (step S16). If the start of the tightening process is not instructed (step S16; No), the process returns to step S11. When the start of the closing process is instructed (step S16; Yes), the receipt information generation unit 111 issues (outputs) a cut command to the receipt information output unit 112 (step S17).

When the receipt information output unit 112 receives the cut command from the receipt information generation unit 111, it determines that the receipt information for one transaction has been generated, and determines whether or not the receipt information includes the membership code (step S18). ).

When the membership code is not included in the receipt information (step S18; No), the receipt information output unit 112 prints out the receipt information by outputting the receipt information for one transaction to the printer 13 together with the cut command (step S18; No). Step S19), this process is terminated. As a result, the printer 13 prints the receipt information on the paper and then cuts the paper according to the cut command to print out the paper receipt for one transaction.

On the other hand, when the receipt information includes the membership code (step S18; Yes), the receipt information output unit 112 sets the data format of the receipt information, which is an unstructured format, based on the irregular rule described in the receipt information schema 17c. Electronic receipt information is generated by converting to a structured format (step S20). Then, the receipt information output unit 112 transmits the electronic receipt information generated via the communication I / F 16 to the electronic receipt server 3 (step S21), and ends this process.

In the above processing, when the receipt information includes the member code, the receipt information is output to the electronic receipt server 3, but the present invention is not limited to this, and the receipt information is output to both the printer 13 and the electronic receipt server 3. May be good.

Further, when the receipt information includes the membership code, the output destination of the receipt information may be selectable. For example, the mobile terminal 7 may have the code symbol to be displayed hold the output classification information for designating the output destination of the receipt information, and select the output destination based on the output classification information. In the case of this form, the receipt information generation unit 111 includes the output classification information read by the code scanner 15 in the receipt information together with the member code. Then, when the receipt information output unit 112 determines that the receipt information includes the member code and determines that the output classification information exists, the receipt information output unit 112 determines the output destination of the receipt information based on the output classification information. In addition, it is possible to specify either one or both of the printer 13 and the electronic receipt server 3 in the output classification information.

In addition, the output destination of the receipt information may be selected each time when the product is settled. When this form is used, for example, the receipt information output unit 112 displays an output destination selection screen for selecting an output destination of the receipt information on the display unit 14 when it is determined that the receipt information includes a member code. ..

Next, the flow of the electronic receipt management process executed by operating the control unit 31 of the electronic receipt server 3 according to the electronic receipt management program 33b and the information transmission process executed by operating according to the information transmission program 33c. This will be described with reference to the flowchart shown in FIG.

When the control unit 31 of the electronic receipt server 3 receives the electronic receipt information transmitted from the POS terminal 1 via the communication I / F 32 (step S31; Yes), the electronic receipt management area 33a of the storage unit 33 is used for each company. It is stored as electronic receipt information (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt information stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

Further, when the transmission timing set in advance is reached (step S31; No → step S34; Yes), the control unit 31 of the electronic receipt server 3 electronically stores and manages the electronic receipt information in the electronic receipt management area 33a. It is transmitted to the receipt management server 4 (step S35), and the process returns to step S31. By the transmission in step S35, for example, the electronic receipt information leaked from the transmission target in step S33 can be transmitted to the electronic receipt management server 4. In step S35, it may be controlled to transmit only the untransmitted electronic receipt information.

Next, the flow of the electronic receipt management process executed by operating the control unit 41 of the electronic receipt management server 4 according to the electronic receipt management program 43c and the product information transmission process executed by operating according to the information transmission program 43d. Will be described with reference to the functional block diagram shown in FIG. 12 and the flowchart shown in FIG.

As shown in FIG. 12, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include a receiving unit 411, an electronic receipt management unit 412, and an electronic receipt transmitting unit 413 that function as receiving means. It has a modular structure. As actual hardware, the CPU of the control unit 41 reads the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes them, so that each of the above units is loaded into the RAM, and the receiving unit 411 and the electronic receipt management unit 412, the electronic receipt transmission unit 413 is generated on the RAM.

The receiving unit 411 includes a company code indicating the company that operates the store, and electronically receives electronic receipt information for each company that is electronically processed in place of the receipt or receipt that is printed and issued when the product sales data is processed. Receive from server 3.

The electronic receipt management unit 412 stores and manages the electronic receipt information for each company received by the receiving unit 411 in the electronic receipt management area 43a of the storage unit 43.

Further, the electronic receipt management unit 412 receives electronic receipt information when a specific character for identifying that the return processing has been executed is added to the electronic receipt information related to the return processing for each company received by the receiving unit 411. Is stored and managed in the stamp management table T of the storage unit 43 as the returned electronic receipt information. More specifically, when the electronic receipt management unit 412 receives the returned electronic receipt information including the specific character associated with the returned product (product code), which identifies that the returned product has been processed, the stamp is stamped. Information (store, date, time, transaction number, return target product (product code)) that can identify the receipt for which the return processing has been executed is stored in the management table T, and the stamp flag of the stamp management table T is enabled to stamp. Set the stamp type of the management table T to "Return".

The electronic receipt transmission unit 413 functions as an electronic receipt viewing means. The electronic receipt transmission unit 413 provides the mobile terminal 7 associated with the membership code of a predetermined shopper with electronic receipt information associated with the membership code and including at least one company code in the electronic receipt management area. Obtain it from 43a and send it to make it viewable. Further, when the electronic receipt information is associated with the stamp information (stamp flag, stamp type, return target product (product code), etc.) managed by the stamp management table T, the electronic receipt transmission unit 413 may be associated with the electronic receipt information. The stamp information (stamp flag, stamp type, product to be returned (product code), etc.) is acquired from the stamp management table T and transmitted together with the electronic receipt information so that it can be viewed.

As shown in FIG. 13, the receiving unit 411 of the electronic receipt management server 4 determines whether or not the electronic receipt information transmitted from the electronic receipt server 3 of each company has been received via the communication I / F 42 ( Step S41).

When the electronic receipt information is received (step S41; Yes), the electronic receipt management unit 412 of the electronic receipt management server 4 puts various companies in the electronic receipt management area 43a of the storage unit 43 in the case of general electronic receipt information. In the case of electronic receipt information (return electronic receipt information) that stores electronic receipt information and is related to return processing, information and stamp information that can identify receipts related to return processing of various companies are stored in the stamp management table T of the storage unit 43. Store (step S42).

Subsequently, the electronic receipt transmission unit 413 stores the stored electronic receipt information when the electronic receipt information is stored in step S42, and stores the electronic receipt information (returned electronic receipt information) related to the return processing in step S42. Is a transmission that manages the electronic receipt information associated with the stored stamp information and the identification information (store, date, time, transaction number) of the returned electronic receipt information in association with the membership code of the electronic receipt information. The information is transmitted to the destination (portable terminal 7) (step S43), and the process returns to step S41.

Further, when the electronic receipt information is inquired from the mobile terminal 7 (step S41; No → step S44; Yes), the electronic receipt transmission unit 413 of the electronic receipt management server 4 stores and manages the electronic receipt management area 43a. After extracting the electronic receipt information and the stamp information associated with the identification information (store, date, time, transaction number) of the electronic receipt information according to the contents of the inquiry of the electronic receipt information (step S45), the inquiry is made. The information is transmitted to the mobile terminal 7 (step S46), and the process returns to step S41.

Next, the flow of the electronic receipt receiving process executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt compatible program 75a and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program 75b. , 14 to 16 will be described with reference to FIGS.

As shown in FIG. 14, the electronic receipt corresponding program 75a and the electronic receipt viewing program 75b executed by the mobile terminal 7 have a modular configuration including a member association unit 711, an electronic receipt receiving unit 712, and an electronic receipt display unit 713. ing. As actual hardware, the CPU of the control unit 71 reads the electronic receipt compatible program 75a and the electronic receipt viewing program 75b from the storage unit 75 and executes them, so that each of the above units is loaded into the RAM, and the member association unit 711 and the electronic device are used. The receipt receiving unit 712 and the electronic receipt display unit 713 are generated on the RAM.

The member association unit 711 associates a member code of a predetermined shopper. The electronic receipt receiving unit 712 receives the electronic receipt information and the stamp information from the electronic receipt management server 4. The electronic receipt display unit 713 displays the electronic receipt information and the stamp information received by the electronic receipt receiving unit 712 on the display unit 73.

As shown in FIG. 15, first, the member association unit 711 of the mobile terminal 7 accesses the electronic receipt management server 4 and executes the authentication process by inputting the member code and password (step S51). As a result, the mobile terminal 7 and the membership code of the predetermined shopper are associated with each other.

After the authentication, the electronic receipt receiving unit 712 of the mobile terminal 7 receives the electronic receipt information and the stamp information stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the input member code. (Step S52). The electronic receipt information may be received by e-mail.

Next, the electronic receipt display unit 713 of the mobile terminal 7 displays the electronic receipt information and the stamp information received by the electronic receipt receiving unit 712 on the display unit 73 (step S53), and ends the process.

More specifically, the electronic receipt display unit 713 of the mobile terminal 7 generates identification information (store, date, time, transaction number) of the electronic receipt information when generating an electronic receipt image to be displayed on the consumer's mobile terminal 7. If the stamp flag of the stamp information associated with) is "valid" and the stamp type is "return", the stamp specified for "return" in advance (for example, "cancellation line" and "return stamp") ”) Is combined with the returned product of the electronic receipt information and displayed. That is, since the return processing for the electronic receipt information is performed by synthesizing the data of the stamp management table T, the electronic receipt information stored in the electronic receipt management area 43a remains in the original state.

FIG. 16 is a diagram showing an example of the returned electronic receipt information G2 displayed on the display unit 73 of the mobile terminal 7. The returned electronic receipt information G2 is displayed in the same layout and contents as the receipt printed on the paper. Further, in the returned electronic receipt information G2, it is possible to focus on the product a or the like indicating the traded product by the cursor following the input of the operation unit 72. Further, FIG. 16 shows an example in which the store name logo unit G21 for displaying the store name logo, the banner display unit G22 for displaying advertisements, and the like are provided in the returned electronic receipt information G2.

Further, as shown in FIG. 16, a stamp (for example, "cancellation line" L and "return mark" S) specified in advance for "return" is synthesized on the returned product for which the return processing has been executed. It is displayed.

The display form of the electronic receipt information does not necessarily have to match the image of the receipt printed on the paper. However, the electronic receipt information is an alternative to the paper receipt and serves as electronic product purchase proof information certifying that the product has been purchased. Therefore, FIG. 16 shows an example in which the following information is displayed for use when presenting as product purchase proof information.
・ Store name ・ Purchase date and time ・ Purchased product details ・ Total sales amount ・ Deposit amount ・ Change amount ・ Cash register number ・ Transaction number

When a plurality of electronic receipt information is received, a selection screen in which each of the electronic receipt information can be selected may be displayed based on the purchase date, company code, etc. included in the electronic receipt information. In this case, the electronic receipt display unit 713 displays the electronic receipt information selected from the selection screen on the display unit 73.

As described above, according to the electronic receipt management server of the embodiment, when the received electronic receipt information has been stamped, the identification information of the electronic receipt information for which the stamping process has been performed is said to be the same. The stamp information indicating that the stamp stamping process has been executed is associated and managed, and when the stamp information is associated with the electronic receipt information to be transmitted, the stamp information is transmitted to the mobile terminal 7 together with the electronic receipt information. do. As a result, it is possible to stamp and handwrite the electronic receipt information later without changing the saved electronic receipt information, so that the electronic receipt information can be validated electronically. If the signature or time stamp is processed, the problem of falsification of the original data does not occur.

In the present embodiment, as the stamp type of the stamp information indicating that the stamp stamping process has been executed, "return", which is a type indicating that the return process has been executed on the POS terminal 1, has been described as an example. However, it is not limited to this.

(Granting incentives (exchange of prizes, issuance of parking tickets, etc.))
For example, as the stamp type of the stamp information, it can be applied to the stamp stamping on the receipt for which the prize has been exchanged and the stamp stamping on the receipt for which the parking ticket has been issued. For example, a stamp key (prize exchange key or parking ticket issuance key) for declaring that a stamp has been stamped on a receipt that has been exchanged for a prize in electronic receipt information or a receipt for which a parking ticket has been issued has been stamped on the operation unit 12 of the POS terminal 1. When the stamp key (prize exchange key or parking ticket issuance key) is pressed, the receipt information generation unit 111 of the POS terminal 1 sets a specific character that identifies the execution of the prize exchange or parking ticket issuance as the receipt attribute information. Include in receipt information as one element of.

Then, the receipt information output unit 112 of the POS terminal 1 adds that when the printing of a specific character is detected and digitized, a prize exchange or a parking ticket issued stamp is stamped as one of the receipt attribute information. And sends it to the electronic receipt server 3.

After that, when the electronic receipt management unit 412 of the electronic receipt management server 4 receives the electronic receipt information including the specific character that identifies the execution of the prize exchange or the parking ticket issuance, the prize exchange or the parking ticket issuance is executed on the stamp management table T. Information that can identify the receipt (store, date, time, transaction number) is memorized, the stamp flag of the stamp management table T is enabled, and the stamp type of the stamp management table T is set to "premium exchange" or "parking ticket issuance". Set to.

As a result, when the electronic receipt information is displayed on the mobile terminal 7, if the stamp flag is valid and the stamp type is "prize exchange" or "parking ticket issuance", it is for "prize exchange" or "parking ticket issuance" in advance. The stamps that have been exchanged for prizes or the stamps that have been issued parking tickets specified in the above are combined and displayed on the electronic receipt information.

(Point stamp stamp)
For example, as a stamp type of stamp information, it can also be applied to point stamp stamping. For example, when a stamp key (point giving key) for declaring that a point stamp has been stamped in the electronic receipt information is provided in the operation unit 12 of the POS terminal 1, and the stamp key (point giving key) is operated, the POS The receipt information generation unit 111 of the terminal 1 includes a specific character that identifies the execution of the point stamp stamping in the receipt information as one element of the receipt attribute information. The point awarding condition may be determined by the POS terminal 1.

Then, the receipt information output unit 112 of the POS terminal 1 adds that a point stamp is stamped as one of the receipt attribute information when detecting the printing of a specific character and digitizing it, and adds it to the electronic receipt server 3. Send.

After that, when the electronic receipt management unit 412 of the electronic receipt management server 4 receives the electronic receipt information including the specific character that identifies the execution of the point stamp stamping, the electronic receipt management unit 412 can identify the receipt on which the point stamp is stamped on the stamp management table T. The information (store, date, time, transaction number) is stored, the stamp flag of the stamp management table T is enabled, and the stamp type of the stamp management table T is set to "point stamp stamp".

As a result, when the electronic receipt information is displayed on the mobile terminal 7, if the stamp flag is valid and the stamp type is "point stamp stamping", the point stamp stamped stamp specified in advance for "point stamp stamping" is displayed. It is combined and displayed on the electronic receipt information. In the case of a specified amount of money operation, a fraction may be displayed.

In the above explanation, it is assumed that the specified stamp is stamped on the electronic receipt information, but the design of the stamp can be changed for each company that introduces the electronic receipt information mechanism. Furthermore, when a device such as a digital pen is connected to the POS terminal 1, it is also possible to add a handwritten digital signature to the electronic receipt information.

(Second Embodiment)
Next, the second embodiment will be described. The same parts as those in the first embodiment described above are designated by the same reference numerals, and the description thereof will be omitted.

In the first embodiment, the immediately preceding transaction is read as the return target transaction, but in the second embodiment, the target transaction is searched and read from the journal file of the store server 2. ..

FIG. 17 is a diagram showing a screen transition related to stamp processing in the electronic receipt system according to the second embodiment. First, the control unit 11 of the POS terminal 1 executes a journal file search function of searching and calling the target original receipt from the journal file of the store server 2.

Next, the control unit 11 of the POS terminal 1 displays a business selection screen X (FIG. 17 (a)) displaying a list of various processing business on the display unit 14. When the control unit 11 of the POS terminal 1 determines from the business selection screen X (FIG. 17 (a)) displayed on the display unit 14 that the "stamp processing" button X1 has been pressed, the control unit 11 starts the stamp processing.

Subsequently, the control unit 11 of the POS terminal 1 displays the stamp selection screen Y (FIG. 17B) when it is determined that the "stamp processing" button X1 has been pressed from the business selection screen X. Examples of the "stamp" buttons Y1 to Y4 that can be selected on the stamp selection screen Y (FIG. 17B) are shown below.
・ "Receipt issued"
・ "Points have been granted"
・ "Parking ticket issued"
·"Already"

The "receipt issued" button Y1 digitizes the conventional process of stamping the original receipt when the receipt is issued. The "points granted" button Y2 digitizes the conventional process of stamping the original receipt when points are retrofitted when the point card is forgotten. The "parking ticket issued" button Y3 digitizes the conventional process of stamping the original receipt when issuing a parking ticket for N hours at the time of purchase of XX yen or more. The "Done" button Y4 can be used for general purposes. For example, when stamping a paper stamp card with an XX circle, the conventional process of stamping the original receipt is digitized. be.

When the control unit 11 of the POS terminal 1 determines from the stamp selection screen Y (FIG. 17 (b)) displayed on the display unit 14 that any of the "stamp" buttons Y1 to Y4 has been pressed, the control unit 11 performs the stamp stamping process. Start.

In the stamp stamping process, the control unit 11 of the POS terminal 1 adds the original POS number, the original receipt number (transaction number), the original transaction date and time of the called original receipt, the member code, the company ID, the store code, and the point card number. , Creates receipt information, which is dummy print data, based on the stamp character string of the selected stamp.

Since the control unit 11 (receipt information output unit 112) of the POS terminal 1 includes the membership code in the receipt information, the data format of the receipt information, which is an unstructured format, is anomalous described in the receipt information schema 17c. The stamp information is generated by converting it into a structured format based on the rules, and the generated stamp information is transmitted to the electronic receipt server 3.

The stamp information is stored in the electronic receipt management area 43a of the electronic receipt management server 4 via the electronic receipt server 3.

Then, the electronic receipt management server 4 displays the electronic receipt information and the stamp information on the display unit 73 of the mobile terminal 7 when there is an access from the mobile terminal 7.

More specifically, the electronic receipt management server 4 identifies identification information (store, date, time, time) of the electronic receipt information sent from the mobile terminal 7 when generating the electronic receipt image to be displayed on the consumer's mobile terminal 7. If there is stamp information associated with the transaction number), the stamp character string (for example, "receipt issued", "points granted", "parking ticket issued", "completed" related to the selected stamp ”, Etc.) to generate a stamp image. Then, the electronic receipt management server 4 synthesizes a stamp image with the electronic receipt information corresponding to the identification information (store, date, time, transaction number) sent from the mobile terminal 7. The electronic receipt information and the stamp image synthesized in this way will be displayed on the display unit 73 of the mobile terminal 7.

Here, FIG. 18 is a diagram showing an example of the electronic receipt information G3 displayed on the display unit 73 of the mobile terminal 7. The electronic receipt information G3 is displayed in the same layout and contents as the receipt printed on the paper. Further, as shown in FIG. 18, when any of the "stamp" buttons Y1 to Y4 is pressed from the stamp selection screen Y (FIG. 17 (b)), the stamp character string related to the selected stamp is applied. The stamp image S1 corresponding to the above is combined and displayed.

The example shown in FIG. 18 is a case where a receipt is issued, and the stamp image S1 of "receipt issued" is superimposed on the electronic receipt information of the original transaction and displayed on the mobile terminal 7. Then, in the example shown in FIG. 18, the display position of the stamp image S1 is the header portion. Further, the character string of the stamp image S1 forms the stamp image S1 with the character string set in the electronic receipt information.

Therefore, since the character string of the stamp image S1 can be changed, it can be used for general purposes in the following cases.
・ "Points have been awarded"
・ "Parking ticket issued"
・ "Done"

By synthesizing and displaying the stamp image with the electronic receipt information in this way, duplication of specific processing (for example, stamp stamping processing accompanying receipt issuance) (for example, double issuance of receipt) is suppressed. Can be done.

In the present embodiment, as shown in FIG. 18, one stamp image S1 is combined with the electronic receipt information and displayed, but the present invention is not limited to this. For example, as shown in FIG. 19, a plurality of stamp stamping processes are continuously executed for one electronic receipt information, and a plurality of stamp images S2 to S4 corresponding to each stamp stamping process are combined. You may.

In each of the above embodiments, the control unit 11 (receipt information output unit 112) of the POS terminal 1 converts the receipt information into electronic receipt information, but the present invention is not limited to this, and the printer of the POS terminal 1 is not limited to this. 13 may execute the conversion process from the receipt information to the electronic receipt information. Specifically, a print control device (not shown) provided in the printer 13 for controlling printing functions as a receipt information output unit 112. In this case, when the print control device of the printer 13 determines that the receipt information generated and input by the control unit 11 (receipt information generation unit 111) of the POS terminal 1 does not include the member code, the print control device determines that the receipt information is not included. Print out. On the other hand, when the print control device of the printer 13 determines that the receipt information generated and input by the control unit 11 (receipt information generation unit 111) of the POS terminal 1 includes the member code, the electronic receipt information is obtained from the receipt information. Convert to. Further, the print control device of the printer 13 converts the receipt information, which is dummy print data, based on the stamp character string or the like on the stamp generated and selected by the control unit 11 (receipt information generation unit 111) of the POS terminal 1. When it is determined that the membership code is included, the receipt information which is dummy print data is converted into the electronic receipt information based on the stamp character string or the like applied to the selected stamp. Then, the print control device of the printer 13 transmits the generated electronic receipt information to the electronic receipt server 3 via the communication I / F 16 of the POS terminal 1.

Further, for example, in each of the above embodiments, the membership code or the like is acquired by using the code scanner 15, but the present invention is not limited to this, and the membership code or the like may be acquired by using another method. Specifically, the POS terminal 1 and the mobile terminal 7 are provided with a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark) so that a member code or the like can be transmitted / received by short-range wireless communication. May be. In this case, the mobile terminal 7 shall hold the membership code or the like in the storage unit 75 or an IC tag (not shown).

Further, in each of the above embodiments, the membership code or the like is acquired from the mobile terminal 7, but the present invention is not limited to this, and the membership code may be acquired from a medium such as an IC card or a magnetic card that can hold the membership code. good. When an IC card is used, the POS terminal 1 is provided with a reading / writing unit such as an IC card reader / writer. When a magnetic card is used, the POS terminal 1 is provided with a card reader / card writer for the magnetic card.

Further, in each of the above embodiments, the electronic receipt server 3 is provided in the headquarters P2, but the present invention is not limited to this, and the electronic receipt server 3 for the store may be provided in the store P1. In this case, the POS terminal 1 outputs the electronic receipt information to the electronic receipt server 3 connected to the in-store network N1 of the own store, and the electronic receipt server 3 manages the electronic receipt via the in-store network N1 and the network N2. The electronic receipt information is transmitted to the server 4.

Further, in each of the above embodiments, the electronic receipt information generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3, but the present invention is not limited to this, and the network is not limited to this. By accessing the electronic receipt management server 4 via N3, the electronic receipt information may be directly output to the electronic receipt management server 4.

Further, in each of the above embodiments, the mobile terminal 7 receives the electronic receipt information via the electronic receipt management server 4, but the present invention is not limited to this, and the mobile terminal 7 directly receives the electronic receipt information from the POS terminal 1. May be good. In this case, the POS terminal 1 outputs the generated electronic receipt information to the mobile terminal 7 connected via the in-store network N1 or the short-range wireless communication unit (not shown). Further, in this case, the authentication process may be performed on the POS terminal 1.

Further, in each of the above embodiments, the product data file is stored in the POS terminal 1, but the present invention is not limited to this, and the store server 2 may store the product data file so that it can be referred to by the POS terminal 1. ..

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

1 Product sales data processing device 4 Electronic receipt management server 111 Receipt information generation means 112 Output means 411 Receiving means 412 Management means 413 Electronic receipt viewing means

Japanese Unexamined Patent Publication No. 2009-42931

Claims (8)

An information processing device that is a terminal device owned by the purchaser of the product to be settled and has a display unit that displays information so that it can be viewed and an operation unit that accepts operation input.
Management means to manage the electronic receipt information related to the receipt information indicating the transaction contents items from the settlement target is stored in the first storage area,
Receiving means to receive information including said type of electronic receipt information specifying process executed in the transaction indicated identification information and the identification information of one of the electronic receipt information stored in the first storage area ,
When the receiving means receives the information, the second storage area is provided in an area different from the first storage area by associating the identification information of the electronic receipt information with the stamp information indicating the type of the specific processing. stamp information management means to manage and stored in the storage area,
And to said information processing apparatus associated with the receive destination code allows viewing the electronic receipt information associated with the receive destination code, the stamp information associated with the electronic receipt information of the browsed is the case is the electronic receipt browsable means to allow viewing the stamp information is output together with the electronic receipt information,
Electronic receipt management server equipped with
Electronic receipt system including . An information processing device that is a terminal device owned by the purchaser of the product to be settled and has a display unit that displays information so that it can be viewed and an operation unit that accepts operation input.
Management means to manage the electronic receipt information related to the receipt information indicating the transaction contents items from the settlement target is stored in the first storage area,
Receiving means to receive information including said type of electronic receipt information specifying process executed in the transaction indicated identification information and the identification information of one of the electronic receipt information stored in the first storage area ,
And to said information processing apparatus associated with the receive destination code allows viewing the electronic receipt information associated with the receive destination code, identification information of the electronic receipt information of the viewing target is included wherein when a is received by the receiving means information, electronic receipt browsable means to stamp information indicating the type of the specific process that is included in the information viewable output together with the transaction content <br / An electronic receipt management server with>
Electronic receipt system including . The electronic receipt viewable means, the stamp information Upon outputs together with the electronic receipt information to the information processing apparatus, that enables viewing overlapping the stamp information to the transaction content
Electronic receipt system according to 請Motomeko 1 or 2. When the receiving means receives the electronic receipt information, the electronic receipt viewing means outputs the corresponding electronic receipt information to the corresponding information processing device.
The electronic receipt system according to any one of claims 1 to 3. When the electronic receipt viewing means receives an inquiry of the electronic receipt information from the information processing device, the electronic receipt viewing means outputs the information extracted according to the inquiry content to the information processing device.
The electronic receipt system according to any one of claims 1 to 4. The electronic receipt viewing means outputs a plurality of the stamp information for one electronic receipt information.
The electronic receipt system according to any one of claims 1 to 5. It is an information processing method executed by an electronic receipt system including at least an information processing device owned by a purchaser of a product to be settled and an electronic receipt management server.
A step of storing and managing electronic receipt information related to receipt information indicating the transaction details of the product to be settled in the first storage area, and
A step of receiving information including identification information of any of the electronic receipt information stored in the first storage area and a type of specific processing executed in the transaction indicated by the electronic receipt information of the identification information.
When the information is received, the identification information of the electronic receipt information and the stamp information indicating the type of the specific processing are associated with each other and stored in a second storage area provided in an area different from the first storage area. Stamp information management means step to let and manage,
The information processing device associated with the recipient code can view the electronic receipt information associated with the recipient code, and the stamp information is associated with the electronic receipt information to be viewed. If so, a step to output the stamp information together with the electronic receipt information so that it can be viewed.
Information processing methods including . It is an information processing method executed by an electronic receipt system including at least an information processing device owned by a purchaser of a product to be settled and an electronic receipt management server.
A step of storing and managing electronic receipt information related to receipt information indicating the transaction details of the product to be settled in the first storage area, and
A step of receiving information including identification information of any of the electronic receipt information stored in the first storage area and a type of specific processing executed in the transaction indicated by the electronic receipt information of the identification information.
The information processing device associated with the recipient code can view the electronic receipt information associated with the recipient code, and the identification information of the electronic receipt information to be browsed is included. When the information is received, the step of outputting the stamp information including the type of the specific process included in the information together with the transaction content and making it viewable.
Information processing methods including .

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