JP6672409B2 - Program and control method - Google Patents

Description

Embodiments of the present invention relate to a program and a control method .

  2. Description of the Related Art Conventionally, there has been known a mechanism called an electronic receipt in which a receipt or a receipt passed from a store to a shopper at the time of settlement of goods is electronically transferred to a portable terminal of the shopper.

  By converting the receipt into electronic data in this way, the household account book can be automatically and electronically bookkeeped, which is useful for shoppers. Also, by introducing an electronic receipt, consumption of receipt paper can be reduced, which is also beneficial for the shop where the receipt is introduced.

  Further, conventionally, in an apparatus capable of performing print output on paper and output of an electronic receipt, an output destination is determined based on necessity information indicating necessity of print output preset for each customer. A technology to do this has been proposed.

  By the way, receipt data for print output is generally created in an unstructured format such as text data. However, when this receipt data is provided as an electronic receipt, it is convenient for data management. There is a problem of bad. Therefore, a technology capable of improving the convenience of the electronic receipt is desired.

A program according to an embodiment includes: a first display unit that causes a computer of a mobile terminal including a display unit to display a code symbol including a customer code for specifying a customer who makes a transaction on the display unit; Receiving means for receiving receipt data in a structured format including the contents of the transaction, generated by reading the code symbol displayed in the POS terminal related to the transaction, and displaying the receipt data on the display unit When the receipt data includes a purchase record of a predetermined product and the store related to the generation of the receipt data satisfies a predetermined condition, additional information related to the elements of the receipt data is received by the receiving unit. Then, it functions as second display means for displaying an operator corresponding to the content of the additional information on the same screen as the receipt data. That.

FIG. 1 is a configuration diagram illustrating the entire configuration of the electronic receipt system according to the embodiment. FIG. 2 is a transition diagram showing an example of transition of a screen in customer member registration. FIG. 3 is a block diagram illustrating a main configuration of the POS terminal. FIG. 4 is a block diagram illustrating a main configuration of the electronic receipt server. FIG. 5 is a block diagram illustrating a main configuration of the electronic receipt management server. FIG. 6 is a block diagram illustrating a main configuration of the mobile terminal. FIG. 7 is a functional block diagram relating to electronic receipt processing in the POS terminal. FIG. 8 is a diagram schematically illustrating an example of the receipt data. FIG. 9 is a diagram schematically illustrating an example of an electronic receipt. FIG. 10 is a flowchart showing the flow of the electronic receipt processing in the POS terminal. FIG. 11 is a diagram illustrating an example of an output destination selection screen displayed on the display unit of the POS terminal. FIG. 12 is a flowchart showing a flow of an electronic receipt management process and an information transmission process in the electronic receipt server. FIG. 13 is a functional block diagram illustrating an electronic receipt management process and a product information transmission process in the electronic receipt management server. FIG. 14 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 15 is a functional block diagram relating to an electronic receipt receiving process and an electronic receipt browsing process in the portable terminal. FIG. 16 is a flowchart illustrating a flow of an electronic receipt receiving process and an electronic receipt browsing process in the mobile terminal. FIG. 17 is a diagram illustrating an example of the electronic receipt displayed on the display unit of the mobile terminal.

  Hereinafter, one embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a configuration diagram illustrating the entire configuration of the electronic receipt system according to the embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, a promotion setting terminal 5, and a promotion management server 6. And a portable terminal 7.

  The POS terminal 1 and the store server 2 are provided in the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). The POS terminal 1 and the store server 2 can be connected to a network N2 connecting the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. is there. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

  The POS terminal 1 is a merchandise sales data processing device that executes merchandise sales data processing. The POS terminal 1 generates receipt data including the transaction contents of the product to be settled, and outputs the paper receipt by printing the receipt data with a printer 13 described later. Further, the POS terminal 1 outputs (transmits) the electronic receipt obtained by converting the data format of the receipt data to the electronic receipt server 3 via the network N2. The transmission method of the electronic receipt is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and a plurality of POS terminals 1 may be used.

  The store server 2 performs overall management of merchandise sales data processing and the like performed by the POS terminal 1. For example, the store server 2 stores and manages merchandise sales data generated in the merchandise sales data processing of the POS terminal 1, and stores and manages a merchandise data file used for the merchandise sales data processing.

  Note that the number of POS terminals 1 arranged in the store P1 is not particularly limited, and a plurality of POS terminals 1 may be used. In the present embodiment, a configuration in which the POS terminal 1 outputs an electronic receipt will be described. However, the present invention is not limited to this, and the store server 2 and a conversion device (not shown) may convert the receipt data generated by the POS terminal 1 into a data format. By converting, the electronic receipt may be output to the electronic receipt server 3 as an electronic receipt.

  The electronic receipt server 3 is provided at the headquarters P2 of a company that operates a store or a chain store (hereinafter, a store), and functions as a company receipt management server that manages receipt data for each company that operates a store. . The electronic receipt server 3 has, for example, functions such as sales management, sales analysis, and inventory management of a company operating a store.

  In addition, the electronic receipt server 3 receives the electronic receipt transmitted from the POS terminal 1 via the network N2. Further, the electronic receipt server 3 transmits the received electronic receipt to the electronic receipt management server 4 via the network N3 connecting the headquarters P2 and the electronic receipt center P3.

  Here, the network N3 is, for example, a dedicated line such as the Internet or a VPN. The transmission method of the electronic receipt is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

  The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third-party organization other than a company that manages receipt data in the electronic receipt server 3. The electronic receipt server 3 may be managed by a third-party organization.

  The electronic receipt management server 4 functions as a customer receipt management server that collectively manages receipt data of various companies operating stores. The electronic receipt management server 4 stores information such as the name and member code of each customer (member) who has registered as a member according to a procedure described below and the like, transmission destination information (for example, an e-mail address) of the mobile terminal 7 to which the electronic receipt is transmitted. The data is stored and managed in the member master held in the database DB. Note that a member management server or the like that stores and manages member data may be provided separately from the electronic receipt management server 4.

  Further, the electronic receipt management server 4 receives the electronic receipt transmitted from the electronic receipt server 3 via the network N3, and stores and manages the electronic receipt in an electronic receipt management area 43a described later held in the database DB and described later. I do. More specifically, the electronic receipt includes elements such as a member code in addition to the transaction contents of the product (product sales data), and is managed in association with the member data of the corresponding member.

  Further, the electronic receipt management server 4 receives additional information such as campaign information relating to a campaign for a specific product from a promotion setting terminal 5 connected via a network N4 described later, and stores this additional information in the database DB. It is stored and managed in the additional information management area 43b described later. More specifically, the additional information is managed in association with an element corresponding to a predetermined condition among the elements included in the electronic receipt stored in the database DB.

  Further, when the electronic receipt management server 4 stores the electronic receipt in the database DB, the electronic receipt management server 4 specifies the transmission destination (portable terminal 7) by referring to the transmission destination information associated with the member code of the electronic receipt. Then, the electronic receipt management server 4 transmits the electronic receipt stored in the database DB to the transmission destination via a network N5 described later. When the additional information is associated with the electronic receipt, this additional information is also transmitted to the transmission destination.

  Further, when receiving an electronic receipt inquiry designating a member code from the mobile terminal 7 connected via a network N5 described later, the electronic receipt management server 4 extracts an electronic receipt corresponding to the member code from the database DB. , To the mobile terminal 7. If additional information is associated with the electronic receipt, this additional information is also transmitted to the portable terminal 7 that has made the inquiry.

  The promotion setting terminal 5 and the promotion management server 6 are provided in the consumer goods maker P4 and the like. The promotion setting terminal 5 is a terminal device such as a PC (Personal Computer) and transmits additional information to the electronic receipt management server 4 via the network N4. Here, the network N4 is, for example, a dedicated line such as the Internet or a VPN. Further, the transmission method of the additional information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

  The mobile terminal 7 is a terminal device such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), and a tablet computer used by a user (customer) of the system. The mobile terminal 7 implements an application such as a Web browser for browsing various information provided on the network N5. Note that a terminal device such as a PC may be applied instead of the portable terminal 7.

  The mobile terminal 7 performs membership registration to the present system by accessing the electronic receipt management server 4 via the network N5. Here, the network N5 is the Internet or various public networks.

  By the way, the membership registration of the customer in the present system is performed in the following procedure, for example. The customer sends an empty mail from the portable terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The customer accesses the URL indicating the page for member registration from the portable terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer completes the input of necessary items, the electronic receipt management server 4 executes member registration for the member master. After that, the electronic receipt management server 4 delivers a member registration completion mail including a member code (customer code) and a password to the mobile terminal 7. Thereby, the member registration is completed.

  After the member registration as described above, the mobile terminal 7 displays the customer's member code on the display unit 73 as a code symbol CS such as a barcode or a two-dimensional code, as shown in FIG. The customer presents the code symbol CS displayed on the mobile terminal 7 to the clerk at the time of the transaction settlement at the store P1. The clerk reads the code symbol CS displayed on the mobile terminal 7 with the code scanner 15 (see FIG. 3) connected to the POS terminal 1. As a result, it is possible to associate the customer member code with the receipt data generated after the settlement by the merchandise sales data processing in the POS terminal 1.

  After the settlement (transaction) at the POS terminal 1, the mobile terminal 7 receives an electronic receipt of the transaction transmitted from the electronic receipt management server 4 via the network N5. By transmitting an electronic receipt inquiry designating a member code to the electronic receipt management server 4 via the network N5, the electronic receipt management server 4 receives the electronic receipt of the member. Further, the mobile terminal 7 displays the received electronic receipt on a display unit 73 described later (see FIG. 17).

  Further, when additional information is associated with the received electronic receipt, the mobile terminal 7 displays an icon or the like for instructing to apply for a project related to the campaign based on the additional information (see FIG. 17). For example, in the icon, connection destination information (URL or the like) indicating the application destination (for example, the promotion management server 6) for the project can be set. In this case, when receiving the operation for the icon, the mobile terminal 7 accesses the promotion management server 6 via the network N5 and executes the process related to the application.

  The promotion management server 6 is a server device that receives access from a mobile terminal 7 connected via the network N5. The promotion management server 6 has an entry master that manages an application history for each campaign type in association with a member code for identifying each member. Upon receiving an application for a campaign from the mobile terminal 7 via the network N5, the promotion management server 6 manages the application history for each campaign type in association with the member code. In addition, the mobile terminal 7 transmits a member code relating to the user (member) of the own device held in receipt data or the like when accessing the promotion management server 6.

  In the electronic receipt system having such a configuration, an electronic receipt (receipt data) indicating the content of a transaction (settlement) generated by performing the merchandise sales data processing in the POS terminal 1 of the store P1 is transmitted via the electronic receipt server 3. It is transmitted to the electronic receipt management server 4 and is made public on the Web. Therefore, the mobile terminal 7 equipped with the Web browser can download receipt data published on the Web to the mobile terminal 7 and specify the URL (Uniform Resource Locator) to view the Web browser. . Note that an application for browsing receipt data may be installed on the mobile terminal 7 and browsed.

  Next, a configuration of a main device that constructs the electronic receipt system of the present embodiment will be described.

  First, a POS terminal 1 which is a merchandise sales data processing device will be described. FIG. 3 is a block diagram illustrating a configuration of the POS terminal 1. As shown in FIG. 3, the POS terminal 1 includes a control unit 11 that controls various operations and each unit of the POS terminal 1. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer including an RTC (Real Time Clock) unit for measuring the current date and time.

  The control unit 11 is connected to an operation unit 12, a printer 13, a display unit 14, and a code scanner 15 via a bus 18.

  The operation unit 12 has various operation keys for the operator to perform operation input. The operation keys include, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item and a selection determination key, a subtotal key for instructing a total output of products for which sales registration is performed in a transaction, and a single key. A closing key or the like for declaring that the closing of the transaction is performed to settle the price is provided.

  The printer 13 is a printer device that prints receipts, journals, and the like. The printer 13 includes a cutting mechanism (not shown) for cutting paper such as roll paper to be printed, and cuts the paper according to a cut command described later.

  The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as a product name and price of a product registered for sale, a total amount of one transaction for which settlement is declared, a change amount, and the like. The display unit 14 includes an operator display 14a for displaying various information for the cashier and a customer display 14b for displaying various information for the customer. The display unit 14 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 12.

  The code scanner 15 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. The code scanner 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the mobile terminal 7, and the like, and outputs information held in the code symbol to the control unit 11. It is assumed that a code symbol attached to a product holds a product code or the like for specifying the product. It is also assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) for specifying a customer who carries the mobile terminal 7 or the like.

  In addition, the control unit 11 is connected to a communication I / F (interface) 16 via a bus 18 and can be connected to the in-store network N1 and the network N2 via the communication I / F 16. I have.

  The control unit 11 is connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The storage unit 17 stores programs for executing various POS operations including merchandise sales data processing. Further, the storage unit 17 stores various data files related to the merchandise sales data processing, such as a merchandise data file storing merchandise data such as a merchandise name, a merchandise code, and a unit price of each merchandise. The storage unit 17 stores a receipt data processing program 17a for performing merchandise sales data processing and processing related to receipt data.

  In addition, the storage unit 17 stores a POS number for identifying the own POS terminal 1 from other POS terminals 1, a company code (an identification code of a company that operates a store), an industry / business type code, and a location where the POS terminal 1 is installed. A store code or the like indicating the store P1 to be executed is stored in the identification code management area 17b. Here, the business type / business type code is a code (classification code) for distinguishing the business type / business type of a store, for example, as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, a restaurant, and the like. It should be noted that such a business type / business type can be arbitrarily changed according to the user's preference. Further, the company code (the identification code of the company that operates the store) and the business type / business type code may be registered in the electronic receipt server 3.

  The storage unit 17 also stores a receipt data schema 17c that describes a conversion rule when converting unstructured receipt data into structured receipt data (hereinafter, referred to as an electronic receipt).

  Next, the configuration of the electronic receipt server 3 functioning as a receipt management server for a company will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 which controls various operations and each unit of the electronic receipt server 3. The control unit 31 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The control unit 31 can be connected to the network N2 or the network N3 via the communication I / F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

  The storage unit 33 stores the electronic receipt for each company operating the store in the electronic receipt management area 33a. The electronic receipt includes a company code (an identification code of a company that operates a store), an industry / business type code, a store code, a shopper's member code, a POS number of the POS terminal 1, a receipt number, and product sales data.

  Further, the storage unit 33 stores an electronic receipt management program 33b for managing the electronic receipt in the electronic receipt management area 33a. In addition, the storage unit 33 stores an information transmission program 33c for transmitting receipt data managed in the electronic receipt management area 33a to the electronic receipt management server 4.

  Next, the configuration of the electronic receipt management server 4 functioning as a customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 5, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various operations and each unit of the electronic receipt management server 4. The control unit 41 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The control unit 41 can be connected to the network N3, the network N4, and the network N5 via the communication I / F 42 connected to the bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

  The storage unit 43 secures a member master management area (not shown) for storing and managing a member master, and an electronic receipt management area 43a for collectively storing electronic receipts of various companies operating stores. Have been. More specifically, the electronic receipt management area 43a manages electronic receipts of various companies operating stores for each member.

  The electronic receipt includes a member code, a company code (an identification code of a company that operates the store), a store code, a POS number of the POS terminal 1, a receipt number, product sales data (including date and time data), and the like. Therefore, for example, a consumer goods maker or the like can obtain certification information of a unique purchased product related to the maker from the electronic receipt under specific conditions (for example, limited to a specific company operating a store, limited to a specific region, For a limited time, etc.). The consumer goods maker is a maker of foods, beverages, clothing, cosmetics, medicines, household goods, and the like.

  The storage unit 43 stores various types of additional information in the additional information management area 43b in association with desired products (product codes), members (member codes), companies (company codes), and stores (store codes). Here, the additional information is, for example, campaign information on a campaign associated with desired product information and specific conditions (for example, a specific company operating a store, a specific region, a specific store, a specific time, and the like). And so on. The additional information includes, for example, access information such as a URL linking to a homepage associated with a corporate campaign, a URL linking to a homepage associated with a corporate CM, and a URL linking to a corporate coupon.

  The storage unit 43 stores an electronic receipt and additional information of each company in an electronic receipt management area 43a and an additional information management area 43b, in addition to a member management program (not shown) for managing the member master in the member master area. An electronic receipt management program 43c for management is stored. Further, the storage unit 43 stores an information transmission program 43d for transmitting the electronic receipt and additional information of a desired product to the mobile terminal 7. The member master management area, the electronic receipt management area 43a, and the additional information management area 43b correspond to the database DB shown in FIG.

  Next, the configuration of the portable terminal 7 will be described with reference to the block diagram of FIG. As illustrated in FIG. 6, the mobile terminal 7 includes a control unit 71 that controls various operations and each unit of the mobile terminal 7. The control unit 71 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The operation unit 72 is connected to the operation unit 72 and the display unit 73 via a bus 76. The operation unit 72 includes various operation keys for a user (customer) to perform an operation input, and a pointing device. The display unit 73 is, for example, a liquid crystal display or the like, and displays various information such as an electronic receipt described later. The display unit 73 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 72.

  The control unit 71 is connected to a communication I / F 74 via a bus 76, and can be connected to the network N5 via the communication I / F 74. In addition, the structure which can be connected to the in-store network N1 via the communication I / F74 may be sufficient.

  Further, the control unit 71 is connected to the storage unit 75 via a bus 76. The storage unit 75 includes, in addition to a Web browser for browsing various information (contents) published on the Web, an electronic receipt correspondence program 75a for receiving an electronic receipt from the electronic receipt management server 4, and a received receipt data And an electronic receipt browsing program 75b for browsing.

  Next, the operation of each unit constituting the system of the present embodiment will be described.

  First, an electronic receipt process executed by the control unit 11 of the POS terminal 1 operating according to the receipt data processing program 17a will be described with reference to FIGS.

  As shown in FIG. 7, a receipt data processing program 17a executed by the POS terminal 1 includes a receipt data generation unit 111 functioning as a receipt data generation unit and a customer code acquisition unit, and a receipt data generation unit 111 functioning as an output unit and a conversion unit. It has a module configuration including an output unit 112. As the actual hardware, the CPU of the control unit 11 reads out and executes the receipt data processing program 17a from the storage unit 17, and the above-described units are loaded on the RAM, and the receipt data generation unit 111 and the receipt data output unit 112 Is generated above.

  Here, the receipt data generation unit 111 is a functional unit corresponding to an existing application that mainly performs merchandise sales data processing and generation of receipt printing data (receipt data). Receiving the product code specifying the product via the code scanner 15, the receipt data generating unit 111 reads out the product data corresponding to the product code from the product data file, and sets the payment amount based on the unit price included in the product data. Execute the product sales data processing to be calculated. Then, the receipt data generation unit 111 generates the product sales data processed during the product sales data processing, that is, the receipt data including the transaction content of the product.

  When the receipt data generation unit 111 acquires a member code specifying a customer via the code scanner 15 at any timing during one transaction, the receipt data generation unit 111 generates receipt data including the member code.

  FIG. 8 is a diagram schematically illustrating an example of the receipt data. Here, the receipt data is unstructured text data or the like, and is used for printing by the printer 13. As shown in FIG. 8, the receipt data includes the above-described elements of the merchandise sales data D1 and the member code D2. Here, the merchandise sales data D1 includes a merchandise name (merchandise code) of the merchandise to be settled and its amount, a total amount of each merchandise, a deposit amount paid by the customer, a change amount, and the like.

  The receipt data includes a company code (company name) D3, a store code (store name) D4, a store phone number D5, an address D6, a transaction date and time D7, a transaction number (receipt number) D8, and a company code indicating the company that operates the store. It includes elements such as a cashier number D9 and a person in charge D10. Note that the elements included in the receipt data are not limited to the example in FIG. 8 and may include other elements such as a business type and a business type code, and elements such as a telephone number D5 and an address D6 may be removed.

  When the receipt data generation unit 111 receives the press of the closing key, the receipt data generation unit 111 determines that the product sales data processing for one transaction is completed, and outputs (issues) the generated receipt data to the receipt data output unit 112 together with the cut command. I do. Here, the cut command is one of commonly used printer control commands, and is instruction information for instructing a cut (cut) of a sheet on which receipt data is printed. Note that the receipt data may be generated in a lump when the closing key is pressed, or may be sequentially generated each time a product code or a customer code is acquired.

  The receipt data output unit 112 determines the output destination of the receipt data every time the receipt data generation unit 111 generates receipt data for one transaction. More specifically, when the receipt data generation unit 111 issues a cut command, the receipt data output unit 112 determines that receipt data for one transaction has been generated. Then, the receipt data output unit 112 determines whether or not the generated receipt data includes a member code, and outputs the receipt data to an output destination determined according to the determination result.

  Specifically, when it is determined that the receipt data does not include the member code, the receipt data output unit 112 outputs the receipt data to the printer 13 together with the cut command. As a result, the printer 13 prints out the receipt data for one transaction by printing the receipt data on the paper and then cutting the paper in accordance with the cut command. At the time of printing out, all the elements constituting the receipt data may be printed, or the member data may be removed, or printed with other information such as advertisement added.

  When determining that the receipt data includes the member code, the receipt data output unit 112 converts the receipt data into a predetermined data format according to the conversion rule of the receipt data schema 17c. Then, the receipt data output unit 112 transmits (outputs) the receipt data in which the data format has been converted, that is, the electronic receipt, to the electronic receipt server 3 which manages the receipts on a company basis according to the company code.

  Here, FIG. 9 is a diagram schematically illustrating an example of the electronic receipt. As shown in FIG. 9, the electronic receipt is composed of structured data (structured document) such as XML and CSV. FIG. 9 shows an example in which each element (D1 to D10) of the receipt data shown in FIG. 8 is converted into the XML format.

  The conversion from the receipt data to the electronic receipt is performed based on the conversion rules described in the receipt data schema 17c. Specifically, the receipt data schema 17c defines a predetermined element constituting the receipt data and attribute information (eg, tag) indicating the attribute of the element. The receipt data output unit 112 generates an electronic receipt in a structured format as shown in FIG. 9 by structuring each element of the receipt data using the corresponding attribute information. By using such a structured electronic receipt, the elements included in the electronic receipt can be efficiently used, and various advantages can be obtained in data management.

  As described above, the receipt data output unit 112 determines that receipt data for one transaction is generated by issuing the cut command by the receipt data generation unit 111, and starts outputting the receipt data. This eliminates the need to notify the receipt data output unit 112 of a dedicated signal for instructing the end of one transaction from the receipt data generation unit 111. Therefore, the receipt data generation unit 111 corresponding to the existing application is not particularly provided. The receipt data for one transaction can be output by the receipt data output unit 112 without changing. Further, since the changed part of the receipt data generation unit 111 can be suppressed, the output function of the electronic receipt can be realized while efficiently using the existing application.

  Further, the receipt data output unit 112 determines an output destination of the receipt data according to whether or not the receipt data includes the member code. Thereby, the paper receipt or the electronic receipt can be output without preparing the necessity information of the paper receipt for each customer, so that the output destination of the receipt data can be efficiently determined. Further, for example, the customer (member) can select the output of a paper receipt or an electronic receipt by inputting or not inputting the member code for each transaction, so that customer convenience can be improved. .

  Further, when outputting the receipt data to the electronic receipt server 3, the receipt data output unit 112 converts the elements included in the receipt data into a structured electronic receipt, and outputs the electronic receipt. Thereby, since the elements included in the electronic receipt can be used efficiently, the electronic receipt server 3 and the electronic receipt management server 4 that manage the electronic receipt, and the mobile terminal 7 that displays the electronic receipt, The convenience of the electronic receipt can be improved.

  FIG. 10 is a flowchart showing the flow of the electronic receipt processing in the POS terminal 1. First, the receipt data generation unit 111 of the POS terminal 1 determines whether the code scanner 15 has read a code symbol (product code) attached to a product or a code symbol (member code) displayed on the mobile terminal 7. A determination is made (step S11). If the code symbol is not read (Step S11; No), the receipt data generation unit 111 proceeds to Step S16.

  On the other hand, when the receipt data generation unit 111 determines that the code symbol has been read (step S11; Yes), the receipt data generation unit 111 determines whether the information obtained by the reading is a product code or a member code (step S12).

  When the product code is acquired in step S12 (step S12; product code), the receipt data generating unit 111 reads out the product data from the product data file for the product specified by the product code, and includes the product data. The merchandise sales data processing for calculating the settlement amount based on the unit price is executed (step S13). Next, the receipt data generation unit 111 generates receipt data including the product sales data processed during the product sales data processing (step S14).

  When the member code is acquired in step S12 (step S12; member code), the receipt data generation unit 111 generates receipt data including the member code (step S15).

  Here, in order to input the member code into the POS terminal 1, for example, a customer who is a member displays a code symbol including a member code on the display unit 73 of the mobile terminal 7, and a clerk or the customer who is a member himself It is read by the code scanner 15 of the POS terminal 1. Note that the receipt data generation unit 111 may perform an exclusion process or the like so that the member code input during one transaction is unique.

  In the following step S16, the receipt data generation unit 111 determines whether or not the start of the closing process is instructed by pressing the closing key or the like (step S16). When the start of the closing process is not instructed (Step S16; No), the process returns to Step S11. When the start of the closing process is instructed (Step S16; Yes), the receipt data generation unit 111 issues (outputs) a cut command to the receipt data output unit 112 (Step S17).

  Receiving the cut command from the receipt data generation unit 111, the receipt data output unit 112 determines that one transaction's worth of receipt data has been generated, and determines whether the receipt data includes a member code (step S18). ).

  If the receipt data does not include the member code (step S18; No), the receipt data output unit 112 outputs the receipt data for one transaction to the printer 13 together with the cut command, and prints out the receipt data ( Step S19), this process ends. As a result, the printer 13 prints out the receipt data for one transaction by printing the receipt data on the paper and then cutting the paper in accordance with the cut command.

  On the other hand, if the receipt data includes the member code (step S18; Yes), the receipt data output unit 112 generates an electronic receipt by converting the data format of the unstructured receipt data into a structured format. (Step S20). Then, the receipt data output unit 112 transmits the generated electronic receipt to the electronic receipt server 3 via the communication I / F 16 (step S21), and ends the processing.

  In the above-described processing, when the membership code is included in the receipt data, the receipt data is output to the electronic receipt server 3. However, the present invention is not limited to this, and the receipt data is output to both the printer 13 and the electronic receipt server 3. Is also good.

  When the receipt data includes the member code, the output destination of the receipt data may be selectable. For example, the mobile terminal 7 may be configured to cause the displayed code symbol CS to hold output section information for specifying the output destination of the receipt data, and to select the output destination based on the output section information. In this case, the receipt data generation unit 111 includes the output section information read by the code scanner 15 in the receipt data together with the member code. Then, when the receipt data output unit 112 determines that the membership code is included in the receipt data and determines that the output division information exists, the receipt data output unit 112 determines an output destination of the receipt data based on the output division information. It should be noted that one or both of the printer 13 and the electronic receipt server 3 can be designated as the output classification information.

  Alternatively, the output destination of the receipt data may be selected each time the product is settled. When this mode is used, for example, when the receipt data output unit 112 determines that the membership code is included in the receipt data, the receipt data output unit 112 displays an output destination selection screen for selecting an output destination of the receipt data on the display unit 14. .

  Here, FIG. 11 is a diagram illustrating an example of the output destination selection screen G1 displayed on the display unit 14. As shown in the figure, the output destination selection screen G1 includes a first button B1 for specifying the printer 13, a second button B2 for specifying the electronic receipt server 3, and a printer as operating elements for specifying the output destination of the receipt data. 13 and a third button B3 for specifying both the electronic receipt server 3 and the electronic receipt server 3. When the output destination selection screen G1 is used, the operator of the POS terminal 1 checks the output destination of the receipt data with the customer and operates the operator of the output destination selected from the customer. Then, when receiving the operation of the operator, the receipt data output unit 112 outputs the receipt data to the output destination corresponding to the operator.

  The display of the selection screen is not limited to the operator display 14a, but may be displayed on the customer display 14b. When the customer display 14b has a touch panel configuration, the customer may select an output destination.

  Further, during the merchandise sales data processing, a form in which the customer confirms the output destination of the receipt data may be used. In this case, the receipt data generation unit 111 displays the output destination selection screen G1 on the display unit 14 or the like. The output destination corresponding to the displayed and operated operator is included in the receipt data as output classification information. Then, when the receipt data includes the member code and the output division information, the receipt data output unit 112 determines an output destination of the receipt data based on the output division information.

  As described above, when the receipt data includes the member code, the receipt data output unit 112 automatically selects the output destination of the receipt data or accepts the manual selection of the output destination. As a result, the method of determining the output destination can be flexibly switched, so that the output destination of the receipt data can be efficiently determined.

  Next, the flow of an electronic receipt management process executed by the control unit 31 of the electronic receipt server 3 operating according to the electronic receipt management program 33b and an information transmission process executed by operating according to the information transmission program 33c are described below. This will be described with reference to the flowchart shown in FIG.

  When receiving the electronic receipt transmitted from the POS terminal 1 via the communication I / F 32 (Step S31; Yes), the control unit 31 of the electronic receipt server 3 stores the electronic receipt for each company in the electronic receipt management area 33a of the storage unit 33. It is stored as a receipt (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

  Further, at a preset transmission timing (Step S31; No → Step S34; Yes), the control unit 31 of the electronic receipt server 3 converts the electronic receipt stored and managed in the electronic receipt management area 33a into an electronic receipt. The data is transmitted to the management server 4 (step S35), and the process returns to step S31. By the transmission in step S35, for example, the electronic receipt leaked from the transmission target in step S33 can be transmitted to the electronic receipt management server 4. In step S35, control may be performed to transmit only the electronic receipt that has not been transmitted.

  Next, the flow of an electronic receipt management process executed by the control unit 41 of the electronic receipt management server 4 operating according to the electronic receipt management program 43c and a product information transmission process executed by operating according to the information transmission program 43d. Will be described with reference to a functional block diagram shown in FIG. 13 and a flowchart shown in FIG.

  As shown in FIG. 13, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include a receiving unit 411, an electronic receipt management unit 412, and an electronic receipt transmission unit 413 functioning as a receiving unit. It has a module configuration. As the actual hardware, the CPU of the control unit 41 reads out and executes the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43, so that the above units are loaded on the RAM, and the reception unit 411, the electronic receipt management unit 412, an electronic receipt transmission unit 413 is generated on the RAM.

  The receiving unit 411 includes a company code indicating a company that operates the store, and transmits an electronic receipt for each company that is electronically processed in place of a receipt printed or issued in the case of product sales data processing, or an electronic receipt server. 3 to receive.

  The electronic receipt management unit 412 stores and manages the electronic receipt for each company received by the reception unit 411 in the electronic receipt management area 43a of the storage unit 43. In addition, the electronic receipt management unit 412 stores campaign information related to a campaign associated with elements of a desired product and specific conditions (for example, limited to a specific company operating a store, limited to a specific area, limited to a specific time, and the like). Is stored in the additional information management area 43b of the storage unit 43 and managed.

  The electronic receipt transmitting unit 413 transmits the electronic receipt associated with the member code and including at least one or more company codes to the mobile terminal 7 associated with the predetermined shopper's member code in the electronic receipt management area 43a. Get from and send. Further, when additional information is associated with an element constituting the electronic receipt, the electronic receipt transmission unit 413 acquires the additional information from the additional information management area 43b and transmits the additional information together with the electronic receipt.

  As shown in FIG. 14, the receiving unit 411 of the electronic receipt management server 4 determines whether or not the electronic receipt transmitted from the electronic receipt server 3 of each company has been received via the communication I / F 42 (step). S41).

  When receiving an electronic receipt (Step S41; Yes), the electronic receipt management unit 412 of the electronic receipt management server 4 stores the electronic receipts of various companies in the electronic receipt management area 43a of the storage unit 43 (Step S42). Here, if there is additional information related to the stored electronic receipt element (product code, member code, company code, store code, etc.), the additional information is associated with the element. Subsequently, the electronic receipt transmitting unit 413 transmits the electronic receipt stored in step S42 to a destination (mobile terminal 7) managed in association with the membership code of the electronic receipt (step S43), and proceeds to step S41. Return to If additional information is associated with the electronic receipt in step S43, this additional information is also transmitted to the transmission destination.

  Further, the electronic receipt transmission unit 413 of the electronic receipt management server 4 stores and manages the electronic receipt management area 43a when there is an electronic receipt inquiry from the portable terminal 7 (Step S41; No → Step S44; Yes). After extracting the present electronic receipt in accordance with the contents of the electronic receipt inquiry (step S45), the electronic receipt is transmitted to the inquired portable terminal 7 (step S46), and the process returns to step S41. If additional information is associated with the electronic receipt in step S46, this additional information is also transmitted to the portable terminal 7 that has made the inquiry.

  Next, the flow of the electronic receipt receiving process executed by the control unit 71 of the portable terminal 7 operating according to the electronic receipt corresponding program 75a and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program 75b will be described. This will be described with reference to FIGS.

  As shown in FIG. 15, the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b executed by the mobile terminal 7 have a module configuration including a member association unit 711, an electronic receipt reception unit 712, and an electronic receipt display unit 713. ing. As the actual hardware, the CPU of the control unit 71 reads out and executes the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b from the storage unit 75, so that the above units are loaded on the RAM, and the member association unit 711, the electronic A receipt receiving unit 712 and an electronic receipt display unit 713 are generated on the RAM.

  The member association unit 711 associates a member code of a predetermined shopper. The electronic receipt receiving unit 712 receives an electronic receipt from the electronic receipt management server 4. The electronic receipt display unit 713 displays the electronic receipt received by the electronic receipt receiving unit 712 on the display unit 73.

  As shown in FIG. 16, first, the member association unit 711 of the mobile terminal 7 accesses the electronic receipt management server 4 and executes an authentication process by inputting a member code and a password (step S51). Thereby, the portable terminal 7 is associated with a predetermined shopper's member code.

  After the authentication, the electronic receipt receiving unit 712 of the mobile terminal 7 receives the electronic receipt stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the input member code (step S52). ). When the additional information is associated with the electronic receipt, the additional information is also received from the electronic receipt management server 4. Note that receipt data may be received by e-mail.

  Next, the electronic receipt display unit 713 of the portable terminal 7 displays the electronic receipt or the like received by the electronic receipt receiving unit 712 on the display unit 73 (Step S53), and ends the processing.

  FIG. 17 is a diagram illustrating an example of the electronic receipt G2 displayed on the display unit 73 of the mobile terminal 7. The electronic receipt G2 is displayed with the same layout and content as the receipt printed on the paper. Further, in the electronic receipt G2, it is possible to focus on a product a or the like indicating a traded product by using a cursor that follows an input of the operation unit 72. FIG. 17 shows an example in which a store name logo portion G21 for displaying a store name logo, a banner display portion G22 for displaying an advertisement, and the like are provided in the electronic receipt G2.

The display form of the receipt data does not necessarily need to match the receipt image printed on the paper. However, the receipt data is a substitute for a paper receipt, and is electronic merchandise purchase proof information for proving that the merchandise has been purchased. Therefore, FIG. 17 shows an example in which the following information is displayed for use when presenting as product purchase certification information.
・ Store name ・ Date and time of purchase ・ Details of purchased items ・ Total sales amount ・ Deposit amount ・ Change amount ・ Checkout number ・ Transaction number

  Here, when a URL (access information) of the promotion management server 6 or the like is set as additional information for any one of the products a, this URL is linked to a corresponding product name, or access to this URL is performed. , An icon b or the like serving as an operation element is displayed.

  For example, when the access destination indicated by the URL is a server device (for example, the promotion management server 6) that receives an application for a predetermined campaign, the control unit 71 of the mobile terminal 7 performs the promotion management in response to the pressing of the icon b or the like. The server 6 accesses the server 6 and executes processing related to the application. At the time of access to the access destination, the member code of the own device stored in the receipt data or the like may be transmitted. The promotion management server 6 manages the application history for each campaign type in association with a member code for identifying each member.

  When a plurality of receipt data are received, a selection screen for selecting each of the receipt data may be displayed based on a purchase date, a company code, and the like included in the receipt data. In this case, the electronic receipt display unit 713 displays the receipt data selected from the selection screen on the display unit 73.

  Although the embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in other various forms, and various omissions, replacements, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and their equivalents.

  For example, in the above embodiment, the member code and the like are acquired using the code scanner 15, but the invention is not limited to this, and the member code and the like may be acquired using other methods. Specifically, the POS terminal 1 and the portable terminal 7 include a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark), so that a member code or the like can be transmitted and received by short-range wireless communication. It may be. In this case, the mobile terminal 7 stores the member code and the like in the storage unit 75 and an IC tag (not shown).

  In the above embodiment, the member code and the like are obtained from the mobile terminal 7. However, the present invention is not limited to this, and the member code may be obtained from a medium that can hold the member code such as an IC card or a magnetic card. . When an IC card is used, the POS terminal 1 includes a reading / writing unit such as an IC card reader / writer. When a magnetic card is used, the POS terminal 1 includes a card reader / card writer for a magnetic card.

  In the above embodiment, the electronic receipt server 3 is provided in the headquarters P2. However, the present invention is not limited to this, and the electronic receipt server 3 for the store may be provided in the store P1. In this case, the POS terminal 1 outputs the electronic receipt to the electronic receipt server 3 connected to the in-store network N1 of the own store, and the electronic receipt server 3 transmits the electronic receipt to the electronic receipt management server via the in-store network N1 and the network N2. 4 to send an electronic receipt.

  In the above embodiment, the electronic receipt generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3, but the present invention is not limited to this. An electronic receipt may be directly output to the electronic receipt management server 4 by accessing the electronic receipt management server 4 through the electronic receipt management server 4.

  In the above embodiment, the mobile terminal 7 receives the electronic receipt via the electronic receipt management server 4. However, the present invention is not limited to this, and the mobile terminal 7 may directly receive the electronic receipt from the POS terminal 1. In this case, the POS terminal 1 outputs the generated electronic receipt to the in-store network N1 and the portable terminal 7 connected via the short-range wireless communication unit (not shown). In this case, the POS terminal 1 may perform the authentication process.

  Further, in the above-described embodiment, the POS terminal 1 stores the product data file. However, the present invention is not limited to this, and the store server 2 may store the product data file so that the POS terminal 1 can refer to it.

Reference Signs List 1 POS terminal 2 Store server 3 Electronic receipt server 4 Electronic receipt management server 5 Promotion setting terminal 6 Promotion management server 7 Portable terminal 11 Control unit 12 Operation unit 13 Printer 14 Display unit 15 Code scanner 16 Communication I / F
17 Storage Unit 17a Receipt Data Processing Program 17b Identification Code Management Area 17c Receipt Data Schema 18 Bus 111 Receipt Data Generation Unit 112 Receipt Data Output Unit

JP 2011-90375 A

Claims (6)

A mobile terminal computer with a display unit,
First display means for displaying a code symbol including a customer code for specifying a customer who makes a transaction on the display unit;
Receiving means for receiving receipt data in a structured format including the content of the transaction, which is generated by reading the code symbol displayed on the display unit by the POS terminal related to the transaction,
The receipt data is displayed on the display unit, and when the receipt data includes a purchase record of a predetermined product and a store related to the generation of the receipt data satisfies a predetermined condition, the receipt data is related to an element of the receipt data. When the additional information to be received is received by the receiving means, a second display means for displaying an operator corresponding to the content of the additional information on the same screen as the receipt data,
Program to make it work.   The program according to claim 1, wherein the first display unit displays an advertisement on the same screen as the code symbol.   The program according to claim 1, wherein the first display unit causes the display unit to display, on the display unit, the code symbol including output classification information for specifying an output destination of the receipt data, together with the customer code. A control method executed by a mobile terminal having a display unit,
A first display step of displaying a code symbol including a customer code for specifying a customer who makes a transaction on the display unit;
A receiving step of receiving receipt data in a structured format including the content of the transaction, which is generated by reading the code symbol displayed on the display unit by the POS terminal related to the transaction,
The receipt data is displayed on the display unit, and when the receipt data includes a purchase record of a predetermined product and a store related to the generation of the receipt data satisfies a predetermined condition, the receipt data is related to an element of the receipt data. A second display step of, when the additional information to be received is received in the receiving step, displaying an operator corresponding to the content of the additional information on the same screen as the receipt data.   The control method according to claim 4, wherein in the first display step, an advertisement is displayed in the same screen as the code symbol.   6. The control method according to claim 4, wherein in the first display step, the code symbol including output classification information for specifying an output destination of the receipt data is displayed on the display unit together with the customer code. 7.

Images