JP2004220499A - Article sale data processor and system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an article sales data processor simply returning a purchased article without necessitating a receipt of the purchased article. <P>SOLUTION: When a sales clerk input necessary items in a key operation part 114 of a settlement device in returning the article, a CPU 100 acquires appropriate transaction history data from a transaction history file of a hard disk part 102 and displays them on a liquid crystal touch panel 112. When the sales clerk searches the article by moving the data to the front/back, finds the transaction history data including the article to be returned and specifies the return of the article, the CPU creates the transaction history data on the specified article as a minus sales result. The CPU 100 issues the article return sheet. <P>COPYRIGHT: (C)2004,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a merchandise sales data processing device and system capable of performing a return process for purchased merchandise.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, when a product is purchased at a retail store such as a supermarket and the product is returned later, a user brings a receipt as a clue to specify a purchase transaction at the store. Purchased goods, date and time, receipt number, and the like are printed on the receipt, and a return operation is performed based on the printed information (for example, see Patent Document 1).
[0003]
[Patent Document 1]
JP 10-162252 A
[Problems to be solved by the invention]
However, receipts are often lost because they are small pieces of paper. In addition, when returning a product, retail stores search from a huge number of past product purchase transactions, so if the receipt is lost, the receipt number etc. can not be specified, and the product transaction to be returned is specified. It is difficult.
The present invention has been made in view of such a point, and an object of the present invention is to provide a merchandise sales data processing apparatus that can easily perform a return processing of a purchased merchandise without requiring a receipt of the purchased merchandise. I have.
[0005]
[Means for Solving the Problems]
In order to achieve the above object, a merchandise sales data processing apparatus according to claim 1, wherein a settlement means for adjusting the goods selected by the customer, and data creation for creating transaction history data of the goods settled by said adjustment means. Means, storage means for storing the transaction history data created by the data creation means, reading means for reading the transaction history data stored in the storage means, and the transaction history data read by the reading means And a merchandise return processing means for performing a merchandise return processing of the merchandise searched by the search means.
[0006]
According to a second aspect of the present invention, in the merchandise sales data processing apparatus according to the first aspect, customer identification information is added when the transaction history data is created by the data creation unit, and the reading unit adds the customer identification information to the customer identification information. The transaction history data is read based on the transaction history data.
[0007]
According to a third aspect of the present invention, in the merchandise sales data processing apparatus according to the second aspect, the customer identification information is information read from a customer identification medium possessed by the customer.
[0008]
According to a fourth aspect of the present invention, in the merchandise sales data processing device according to any one of the first to second aspects, the merchandise return processing means creates transaction history data with the merchandise to be returned processed as a negative sales record. It is characterized by.
[0009]
6. The merchandise sales data processing system according to claim 5, wherein the merchandise sales data processing system manages a transaction history of the merchandise, the merchandise sales data processing system includes a settlement unit and a management unit, and the settlement unit performs settlement of a commodity selected by a customer. Means, data creation means for creating the transaction history data of the adjusted product, first communication means for transmitting and receiving the transaction history data created by the data creation means to and from the management unit, and the first communication means A search unit for searching for a product from the received transaction history data, and a product return processing unit for performing a return process of the product searched for by the search unit, wherein the management unit communicates with the settlement unit. And a storage unit for storing the transaction history data received by the second communication unit.
[0010]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a schematic configuration of a settlement apparatus 1 (commodity sales data processing apparatus) according to an embodiment of the present invention. In FIG. 1, reference numeral 100 denotes a CPU (payment means, data creation means, reading means, search means, commodity return processing means) for controlling each section of the payment apparatus 1. Reference numeral 102 denotes a hard disk unit that stores a program executed by the CPU 100 to realize various functions of the settlement apparatus 1, a product file, a preset file, a transaction history file 50 that is actual data generated by the settlement apparatus 1 and a transaction statement, and the like. (Storage means). Reference numeral 104 denotes a RAM that temporarily stores data and the like called for the CPU 100 to operate.
Reference numeral 108 denotes a receipt printing unit that prints a receipt, and 110 denotes a scanner unit that reads a barcode indicating a product code attached to a product and registers the product. A liquid crystal touch panel 112 performs various inputs by touching the display screen. Reference numeral 114 denotes a key operation unit provided with a function key and a numeric keypad frequently used for merchandise registration and settlement, various closing keys, a return key for returning merchandise, and the like. Reference numeral 116 denotes a customer display section for displaying the name of the purchased product, the purchase price, the total purchase price, and the like to the customer. A card reader 118 reads a customer number from a membership card of the customer. These units 100 to 118 are interconnected via a bus 120.
[0011]
2 and 3 are views showing the appearance of the settlement apparatus 1. FIG. 2 is a front view, and FIG. 3 is a side view. The settlement apparatus 1 includes a receipt issuing port 109, a liquid crystal touch panel 112, a key operation unit 114, a customer display unit 116, and a card reader unit 118. The scanner unit 110 is not shown.
[0012]
FIG. 4 is a diagram showing a configuration example of the transaction history file 50 stored in the hard disk unit 102. The transaction history file 50 includes a journal number, a customer number, a purchase date, a purchase time, a PLU number (product number), a product name, a classification number for classifying product categories such as food and stationery, a quantity, a unit price, a receipt number, The tax rate and total amount are recorded. These data generated in one process are collected as one transaction history data. The journal number is a number corresponding to one transaction history data, and is incremented each time one process is performed.
On the other hand, the receipt number is a number given for each receipt delivered to the customer, and is incremented each time a receipt is issued. Thus, for example, data and the like when the opening process of the settlement apparatus is performed are added to the journal number, but are not added to the receipt number because it is not the process of passing the receipt to the customer.
[0013]
Next, the operation of the above configuration will be described. First, an operation until data is accumulated in the transaction history file 50 when a customer purchases a product will be described. When a customer purchases a product at a retail store, the customer brings the product to the payment apparatus 1 and performs payment. When a clerk standing by at the settlement apparatus 1 presses a settlement start key of the key operation unit 114, the CPU 100 creates a frame for recording data in the transaction history file 50 of the hard disk unit 102, and sets a journal number of the frame to The value obtained by adding 1 to the journal number of the previous transaction history data is recorded. For example, if the previous journal number is "0001", the journal number recorded this time will be "0002". Next, the CPU 100 records today's date and current time in the purchase date and time fields of the created journal number “0002”.
[0014]
Next, when the clerk reads the barcode of the product 3 with the scanner unit 110, the CPU 100 reads the PLU number (P000000000300) and the product name (product3) corresponding to the read barcode from the product file stored in the hard disk unit 102. ), The classification number (S0010), the unit price (100 yen), and the tax rate (5%) are obtained and recorded in the corresponding columns of the journal number “0002” of the transaction history file 50. Next, the same operation is performed for the product 4, and the product 4 is registered in the column of the journal number “0002” of the transaction history file 50.
[0015]
When the registration of all the products to be purchased is completed and the clerk presses the “subtotal” key of the key operation unit 114, the CPU 100 considers the total amount of the products in the journal number “0002” registered in the transaction history file 50 in consideration of the tax rate. The total amount is displayed on the display unit 116 for the customer. When the clerk makes a payment with the customer and presses the “deposit / current total” key of the key operation unit 114, the CPU 100 causes the receipt printing unit 108 to print a receipt and issues a receipt from the receipt issuing port 109. Further, the CPU 100 records a value “00002” obtained by adding 1 to the receipt number of the previous transaction history data to the receipt number of the journal number “0002” in the transaction history file 50.
[0016]
When the clerk passes the customer's membership card through the card reader unit 118 to make payment, the card reader unit 118 reads the customer number from the membership card and sends it to the CPU 100. CPU 100 records this customer number in the customer information column of transaction history file 50. Thereafter, the merchandise is registered in the transaction history file 50 as described above.
[0017]
Next, an operation of returning goods in the settlement apparatus 1 will be described with reference to FIG. When the customer brings the product he / she wants to return, the clerk selects the “sales settlement” button from the main menu (see FIG. 6) displayed on the liquid crystal touch panel 112 of the settlement apparatus 1 (step S1). The CPU 100 reads the data in the “sales settlement” from the hard disk unit 102 and causes the liquid crystal touch panel 112 to display buttons of “registration log”, “electronic journal”, and “clear daily total” as a sales settlement menu (see FIG. 7). When the clerk selects "electronic journal" from among them (step S3), CPU 100 reads the data from hard disk unit 102 and causes LCD touch panel 112 to display a transaction history data search screen (step S5). FIG. 8 shows a display example.
[0018]
Next, the clerk asks the customer for the product purchase date, and inputs the date in the corresponding field using the key operation unit 114 (step S7). Then, when the clerk touches the “display” button in FIG. 8 displayed on the liquid crystal touch panel 112, the CPU 100 acquires the transaction history data of the date input from the hard disk unit 102 and temporarily stores the transaction history data in the RAM 104. Further, the CPU 100 displays the acquired transaction history data on the liquid crystal touch panel 112 for each receipt number (step S9). FIG. 9 shows a display example of the transaction history data at this time, and is a screen displayed at the center of FIG.
In FIG. 8, when the clerk touches the “top”, “last”, “previous receipt”, “back receipt”, “PageUp”, and “PageDown” buttons on the liquid crystal touch panel 112, the CPU 100 reads data from the RAM 104, and corresponds to each button. The liquid crystal touch panel 112 displays the top or last screen of the transaction history data, the transaction history data at the previous or subsequent receipt number, and the data screen one step up or down. In addition, the screen can be moved up, down, left, and right with the cursor buttons. Therefore, the clerk can search for transaction history data including the product that the customer wants to return by touching the button displayed on the liquid crystal touch panel 112 and moving the screen (step S11).
[0019]
When the screen of the transaction history data including the product that the customer wants to return is found (step S13), the clerk touches the “search and return” button in FIG. The CPU 100 reads data from the hard disk unit 102 and displays the data on the liquid crystal touch panel 112 as shown in FIG. On the screen of FIG. 10, the clerk inputs the business day, receipt number, and total amount of the transaction history data included in the product to be returned, and presses the “execute” key of the key operation unit 114 (step S15). The CPU 100 searches the hard disk unit 102 for transaction history data based on the input date and receipt number. Then, the CPU 100 displays all the product names and amounts registered in the corresponding transaction history data on the liquid crystal touch panel 112 (step S17). FIG. 11 shows an example of the display. In FIG. 11, the product name is displayed on the screen as a button, and can be selected by touching.
The clerk touches the button of the product name to be returned and presses the "Return" key in the key operation unit 114 (step S19). The CPU 100 records data as a negative sales record in the transaction history file 50 for the product for which the return is instructed (step S21). When the button of the product name is not selected, the CPU 100 returns to the transaction history data screen including the product to be returned (step S27).
When the store clerk presses the "Deposit / Current total" key on the key operation unit 114 (step S23), the CPU 100 causes the receipt printing unit 108 to print a receipt, and issues a return receipt from the receipt issuing port 109 (step S25). Further, the CPU 100 records a value obtained by adding 1 to the receipt number of the previous transaction history data (for example, “0004”) to the receipt number of the transaction history data recorded in step S21. FIG. 12 shows an example of a return receipt, and FIG. 13 shows an example of the transaction history file 50 after recording a negative sales result.
[0020]
When the customer uses the membership card, the clerk passes the membership card to the card reader unit 118 after the processing in step S5. The CPU 100 reads out the customer number of the customer stored in the member card from the member card via the card reader unit 118. Next, the CPU 100 reads the transaction history data of the corresponding customer number from the hard disk unit 102 and causes the liquid crystal touch panel 112 to display the transaction history data. After that, the operation is the same as the operation after step S11. Also, the case where the customer number is input by the key operation unit 114 is the same as when the member card is passed.
Usually, a customer returns a product in a short time after purchase, and therefore, when reading transaction history data of the customer from the customer number, the transaction may be read in the order of new date. Further, the products may be narrowed down by the purchase date and time.
Further, after the processing of step S5, when finding the receipt including the product to be returned from the transaction history data search screen of FIG. 8, the barcode attached to the returned product is read by the barcode scanner, and the read product is read. Based on the information and the input purchase date, the receipt including the product may be displayed in the order of purchase on the corresponding date.
[0021]
As described above, according to the present embodiment, necessary transaction history data is read from the storage unit of the checkout device, displayed on the liquid crystal touch panel, and a product to be returned is selected from the data. Is not required, and it is possible to easily return a product without returning a different product by mistake.
[0022]
As described above, the embodiments of the present invention have been described in detail with reference to the drawings. However, the specific configuration is not limited to the embodiments, and may include a design change or the like without departing from the gist of the present invention.
[0023]
For example, as shown in FIG. 14, a store controller 10 connected to a plurality of settlement apparatuses via a LAN may be provided, and a transaction history file may be stored in a storage unit of the store controller. In this case, the checkout device is provided with a cash register number, and a column for inputting the cash register number is provided in FIGS. 8 and 10 to search the transaction history data.
Further, the transaction history data is generated as a negative sales result when returning the product, but the transaction history data of the receipt number including the product to be returned may be changed and updated.
[0024]
【The invention's effect】
As is apparent from the above description, according to the present invention, since the transaction history data stored in the storage means is read and the merchandise is returned from the transaction history data, a receipt is required for transaction confirmation. It is possible to easily return a product without returning a different product by mistake. In addition, since the transaction history data can be read based on the customer identification information read from the customer identification medium possessed by the customer, the merchandise can be returned simply and efficiently.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a schematic configuration of a settlement apparatus 1 according to an embodiment of the present invention.
FIG. 2 is a front view of the settlement apparatus 1 in the embodiment.
FIG. 3 is a side view of the settlement apparatus 1 according to the embodiment.
FIG. 4 is a diagram showing a configuration example of a transaction history file 50 in the embodiment.
FIG. 5 is a flowchart showing an operation of returning a product in the settlement apparatus 1 according to the embodiment.
FIG. 6 is an example of a display screen of a main menu in the embodiment.
FIG. 7 is a display screen example of a sales settlement menu in the embodiment.
FIG. 8 is a display example of a transaction history data search screen in the embodiment.
FIG. 9 is a display screen example of transaction history data displayed in the center of FIG. 8 in the embodiment.
FIG. 10 is a display example of a transaction history data input screen in the embodiment.
FIG. 11 is a display screen example of searched transaction history data in the embodiment.
FIG. 12 is an example of a returned receipt in the embodiment.
FIG. 13 is a diagram showing a transaction history file 50 after recording a negative sales result in the embodiment.
FIG. 14 is a configuration diagram when a plurality of settlement apparatuses and management apparatuses are used.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Payment apparatus, 100 ... CPU, 102 ... Hard disk part, 104 ... RAM, 108 ... Receipt printing part, 109 ... Receipt issuing port, 110 ... Scanner part, 112 ... Liquid crystal touch panel, 114 ... Key operation part, 116 ... For customers Display unit, 118: Card reader unit, 120: Bus, 50: Transaction history file

Claims (5)

A payment method for performing payment for a product selected by a customer;
Data creation means for creating transaction history data of the product settled by the adjustment means,
Storage means for storing the transaction history data created by the data creation means,
Reading means for reading the transaction history data stored in the storage means;
Search means for searching for goods from the transaction history data read by the reading means;
A merchandise return data processing unit for performing a merchandise return processing unit for performing a merchandise return process of the merchandise searched by the search unit. Attach customer identification information when creating transaction history data by the data creation means,
2. The merchandise sales data processing device according to claim 1, wherein the reading unit reads the transaction history data based on the customer identification information. 3. The merchandise sales data processing device according to claim 2, wherein the customer identification information is information read from a customer identification medium possessed by the customer. 3. The merchandise sales data processing device according to claim 1, wherein the merchandise return processing means creates transaction history data with the merchandise to be returned processed as a negative sales record. In a merchandise sales data processing system that manages merchandise transaction history, it has a settlement section and
The settlement unit includes a settlement unit that performs settlement of a product selected by a customer, a data creation unit that creates transaction history data of the set product, and a transaction history data created by the data creation unit that is transmitted to and received from the management unit. First communication means, a search means for searching for a product from the transaction history data received by the first communication means, and a product return processing means for performing a return process of the product searched by the search means. And
The merchandise unit includes a second communication unit that communicates with the settlement unit, and a storage unit that stores the transaction history data received by the second communication unit. system.

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