JP5496958B2 - Information processing apparatus and program - Google Patents

Description

  Embodiments described herein relate generally to an information processing apparatus and a program.

  Conventionally, an information processing apparatus such as a POS (Point Of Sales) terminal that performs return processing based on an operator's operation when a customer wishes to return a product purchased with a receipt is known. ing.

JP 2003-44940 A

  However, at the time of conventional return processing, even if one transaction at the time of purchase of the product to be returned is a transaction in which a privilege (discount or premium) is given to the customer, the sales price of the product to be returned is returned. As a result, the benefits were not collected on the store side and the store side lost.

The information processing apparatus of the present embodiment, when the sales by combining a plurality of items previously determined, and benefits applying means for applying a discount that is not granted when the sales each of the plurality of items separately, the discount A return accepting means for accepting a return of a part of the plurality of products constituting the combination relating to the grant, and when returning a part of the plurality of goods, A refund amount calculation means for calculating a return amount by subtracting the selling price of all products other than the returned product from the total amount including the discount amount of one transaction at the time of purchase, and a part of the plurality of products Printing means for printing the return amount calculated by the return amount calculation means on a receipt when the product is returned .

The figure which shows schematic structure of the POS system which concerns on this embodiment. The block diagram which shows the hardware constitutions of the control system of a store server. The perspective view which shows the external appearance structure of a POS terminal. The schematic diagram which shows the example of 1 structure of the receipt printed and issued with a POS terminal. The block diagram which shows the hardware constitutions of the control system of a POS terminal. The block diagram which shows the functional structure of a POS terminal. The schematic diagram which shows one structural example of the various operation screens displayed when a POS terminal changes to returned goods processing mode. The flowchart which shows the flow of the return process operation | movement of a POS terminal. The schematic diagram which shows one structural example of a resale receipt. The block diagram which shows the hardware constitutions of the control system of the store server in 2nd Embodiment. The block diagram which shows the functional structure of the POS terminal in 2nd Embodiment. The flowchart which shows the flow of the return process operation | movement of the POS terminal in 2nd Embodiment. The block diagram which shows the functional structure of the POS terminal which concerns on 3rd Embodiment. The flowchart which shows the flow of the return process operation | movement of the POS terminal in 3rd Embodiment. The schematic diagram which shows one structural example of the premium return prompting screen displayed on the display for shop assistants.

  Embodiments of the present invention will be described below with reference to the accompanying drawings.

(First embodiment)
FIG. 1 is a diagram showing a schematic configuration of a POS system 1 according to the present embodiment.

  As shown in FIG. 1, in this POS system 1, one store server 2 and a plurality of (two in the example of FIG. 1) POS terminals 3 are connected to a network 4 such as a LAN (Local Area Network). It is connected and configured.

  Here, the store server 2 is a server device that is installed in a store's backyard or the like and is a host device that manages and controls the POS terminal 3.

  The POS terminal 3 is installed at a store accounting location or the like, and transmits / receives various data (product code, product information (product name and unit price), etc.) to and from the store server 2 via the network 4. Or, it is an information processing apparatus that performs registration and accounting processing of products purchased by customers by acquiring various data from the store server 2 in advance.

  FIG. 2 is a block diagram showing a hardware configuration of the control system of the store server 2.

  As shown in FIG. 2, the store server 2 has a hardware configuration using a general computer such as a personal computer. For example, the control unit 21, a communication I / F 22, and I / O device control The unit 23 is connected by a bus B1.

  The control unit 21 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like.

  Further, a keyboard 24, a display 25, a printer 26, a storage device (such as a hard disk drive (HDD: Hard Disk Drive)) 27, etc. are connected to the control unit 21 via the bus B 1 and the I / O device control unit 23. Has been.

  That is, the control unit 21 performs operations of various devices connected via the I / O device control unit 23 by causing the CPU to develop and execute a control program stored in the ROM, the storage device 27, or the like on the RAM. In addition to controlling, it controls the operation of transmitting / receiving various data to / from a plurality of POS terminals 3 connected via the communication I / F 22 and the network 4.

  The storage device 27 stores a transaction data master 27a, a product master (not shown), and the like.

  Here, the transaction data master 27a is a database that stores transaction data for each transaction, and is associated with the transaction series No. in the corresponding transaction data (information (product name) indicating the sold product) This is a database that stores the selling price of each product sold, the total price, etc.).

  FIG. 3 is a perspective view showing an external configuration of the POS terminal 3.

  As shown in FIG. 3, the POS terminal 3 is placed on the upper surface of a drawer 5 that is placed on a cash register (not shown) and stores money, and a keyboard 31 is placed on the upper surface of the main body housing 30. , A salesperson display 32, a customer display 33, a receipt issuing port 34, and the like.

  The keyboard 31 has an operator (store clerk), for example, a numeric key for entering a deposit amount, a current total key for instructing display of a total price of products registered for sale as one transaction, Various function keys such as a closing key for selecting the end of transaction sales registration and performing accounting processing and closing processing are arranged. The keyboard 31 is also provided with a return key that is operated when the customer offers to return the purchased product, an input key that is operated when the input of the returned product is completed, and the like.

  In addition, on the store clerk display 32 and the customer display 33, various operation screens such as a product registration screen for displaying a name, a price, a total amount of a transaction, a change amount, and the like of a product registered for sale are displayed. The store clerk display 32 and the customer display 33 are, for example, liquid crystal displays in which touch panels are stacked on a display screen.

  A printer 35 (see FIG. 5) for issuing a receipt R1 (see FIG. 4) is arranged inside the main body housing 30 of the POS terminal 3. The receipt R1 on which the transaction information is printed by the printer 35 is discharged (issued) from the receipt issuing port 34 to the outside. Note that the receipt R1 in the example of FIG. 4 indicates that the transaction has been discounted by 30 yen by purchasing two types of products (for example, product A and product B) in a specific group.

  The POS terminal 3 is connected to a reading device (scanner) 6 for reading code information (product code) such as a barcode attached to the product.

  FIG. 5 is a block diagram showing a hardware configuration of the control system of the POS terminal 3.

  As shown in FIG. 5, the POS terminal 3 is configured, for example, by connecting a control unit 36, a communication I / F 37, and an I / O device control unit 38 via a bus B2.

  The control unit 36 is connected to the keyboard 31, the store clerk display 32, the customer display 33, the printer 35, the drawer 5, the scanner 6, and the storage device 39 via the bus B <b> 2 and the I / O device control unit 38. ing.

  Note that the control unit 36 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like.

  That is, the control unit 36 controls the operation of various components connected via the I / O device control unit 38 by causing the CPU to develop and execute a control program stored in the ROM or the like on the RAM. The operation of transmitting / receiving various data to / from the store server 2 connected via the communication I / F 37 and the network 4 is controlled.

  With such a configuration, the POS terminal 3 executes sales registration processing. In this sales registration process, a barcode attached to a product is scanned by a reading device (scanner) 6, and the scanned product is referenced with reference to a product master stored in a storage device (not shown) of the store server 2. Registration of information such as the name, unit price, number of sales, and sales amount.

  The POS terminal 3 also executes a mix match registration process and an extra gift presentation process at the time of sales registration. Specifically, the mix match registration process is a process of registering a discount setting for a discount of 34 yen collectively when selling three predetermined products of 178 yen for 500 yen. is there. The bonus gifting process is a process of registering that a gift has been given (bonus gifting) by presenting a gift when a plurality (for example, two) of predetermined (target) products are bought. Here, discounts and gifts of prizes are benefits given to customers.

  Next, functions of the POS terminal will be described.

  FIG. 6 is a block diagram showing a functional configuration of the POS terminal 3.

  As shown in FIG. 6, the control unit 36 of the POS terminal 3 executes a processing procedure of a flowchart to be described later when the CPU expands and executes a predetermined control program P stored in a ROM or the like on the RAM. It functions as the return processing unit 100.

  Here, the return processing unit 100 includes a transaction serial number acquisition unit 110, a transaction data acquisition unit 120, a screen display unit 130, a return product registration unit 140, a refund amount calculation unit 150, a sales registration unit 160, A resale receipt issuing unit 170 and a drawer opening unit 180 are provided.

  The transaction serial number acquisition unit 110 acquires a transaction No (number) (see reference numeral r1 in FIG. 4) printed on a receipt relating to one transaction at the time of purchase of the product to be returned.

  The transaction data acquisition unit 120 acquires transaction data specified by the transaction No acquired by the transaction serial number acquisition unit 110 from the store server 2.

  When the POS terminal 3 executes the return process, the screen display unit 130 displays various operation screens (see FIG. 7) in the return process mode on the store clerk display 32.

  The returned merchandise registration unit 140 registers merchandise to be returned that the customer wishes to return.

  The refund amount calculation unit 150 calculates a return amount to be refunded to the customer based on the transaction data acquired by the transaction data acquisition unit 120. Then, the refund amount calculation unit 150 calculates a return amount in consideration of the benefit when one transaction at the time of purchase of the product to be returned is one transaction that gives a privilege (discount) to the customer. More specifically, the refund amount calculation unit 150 calculates, as the return amount, an amount obtained by subtracting the selling price of all products other than the returned product from the total amount of the one transaction. Thereby, a privilege (discount) can be collected without the store side burdening it.

  The sales registration unit 160 performs new merchandise sales registration in which the return processing of the product to be returned is performed from one transaction at the time of purchase of the product to be returned.

  The resale receipt issuing unit 170 uses the printer 35 to print and issue a resale receipt R2 (see FIG. 9) related to the new merchandise sales registration for which the return processing has been performed.

  The drawer opening unit 180 opens the drawer 5 so that money corresponding to the return amount calculated by the return amount calculation unit 150 is returned from the clerk to the customer when the customer returns the product.

  In the present embodiment, the control unit 36 functions as a privilege granting unit that grants a privilege that is not given when each of the plurality of products is sold individually when selling a combination of a plurality of products. . In addition, the control unit 36 functions as a return accepting unit that accepts returns of some of the plurality of products constituting the combination related to the provision of a privilege. Furthermore, the control unit 36 calculates a return amount corresponding to the returned product when returning a part of the products among the plurality of products, and performs return processing or privilege collection assistance processing for the privilege collection. Function.

  Next, details of the processing operation in the POS terminal 3 having the above-described configuration will be described with reference to FIG.

  FIG. 8 is a flowchart showing the flow of the return processing operation by the control unit 36 of the POS terminal 3.

  In FIG. 8, when a customer comes with a receipt and wishes to return the purchased product, the store clerk (casher) first operates a POS terminal 3 by operating a return key included in the keyboard 31, for example. The control unit 36 starts the return process.

  First, the screen display unit 130 displays a transaction number input screen (see FIG. 7A) described in the receipt, and the control unit 36 waits for the transaction number input by the store clerk (step S101).

  When the clerk inputs the transaction number printed on the receipt brought by the customer (that is, the receipt relating to one transaction at the time of purchase of the product to be returned) by operating the numeric keypad included in the keyboard 31, the transaction sequence The number acquisition part 110 acquires transaction No (step S102).

  Subsequently, the transaction data acquisition unit 120 acquires corresponding transaction data based on the transaction No acquired in step S102 (step S103). At this time, the screen display unit 130 displays a returned goods input screen (see FIG. 7B) including the acquired transaction data on the salesclerk display 32.

  FIG. 7B shows a returned goods input screen that displays registration information of one transaction at the time of purchasing the goods to be returned (in the example of the figure, registration information of goods A, goods B, goods C, and goods D). ing. In the display example of FIG. 7B, the transaction data also includes a discount of 30 yen, which is a mix match discount by purchasing the product A and the product B together. In addition, the screen shown in FIG. 7B indicates that the merchandise to be returned is registered by scanning the merchandise to be returned by the store clerk.

  Subsequently, when the store clerk performs an operation of reading the barcode attached to the product to be returned using the scanner 6, the screen display unit 130 reads the barcode as shown in FIG. 7C. A return product input screen displaying information about the product to be returned is displayed on the display 32 for the store clerk, and the returned product registration unit 140 registers the product to be returned (step S104).

  In the display example of FIG. 7C, the bar code of the product A to be returned is scanned by the store clerk, and the registration information of the product A to be returned (product name: product A, unit price 120, quantity 1, amount) 120) shows a returned goods input screen. In addition, in the display example of FIG. 7C, since the commodity A to be returned is the target of the privilege (mixed match discount), the discount amount is cancelled.

  If the store clerk operates the input key included in the keyboard 31 after reading the barcode attached to the product to be returned, the control unit 36 has finished reading the barcode attached to all the products to be returned. The process proceeds to step S105.

  Subsequently, the refund amount calculation unit 150 calculates a return amount to be refunded to the customer based on the transaction data acquired in step S103 (step S105), and the sales registration unit 160 determines when the product to be returned is purchased. From one transaction, new merchandise sales registration for returning the target merchandise is performed (step S106).

  In this case, the screen display unit 130 displays the customer layer tightening screen shown in FIG.

  FIG. 7D is not subject to return, and sales information of the product in the new product sales registration (in the example of the figure, the respective amounts (sale prices) of the product B, the product C, and the product D) and the product to be returned The customer layer closing screen for displaying the refund information (product A: refund amount 90 yen in the example of the figure) is shown. The sales information of the product in the new product sales registration (in the example of the figure, each amount (sale price) of the product B, the product C, and the product D) is given the same transaction number as before the return processing, and the store server 2 Stored in the transaction data master 27a.

  In the process of step S <b> 105, if the transaction at the time of purchase of the product to be returned is one transaction that gives a privilege (discount) to the customer, the refund amount calculation unit 150 collects the privilege to the store side. Calculate the return amount for More specifically, in this process, the refund amount calculation unit 150 uses, as a return amount, an amount obtained by subtracting the selling price of all products other than the product to be returned from the total amount of one transaction at the time of purchasing the product to be returned. calculate.

  Subsequently, the resale receipt issuing unit 170 prints and issues a resale receipt R2 (see FIG. 9) related to the new merchandise sales registration using the printer 35 (step S107).

Resold receipts R2 (see FIG. 9) is a receipt printing the contents displayed on the customer base tightening screen of FIG. 7 (d), in the example of FIG. 9, item B, a sales information item C and Product D , The refund information of the product A is printed. If the resale receipt issued in step S107 is used, the customer can also return other products (for example, product B).

  Subsequently, the drawer opening unit 180 releases the drawer 5 in order to return the money corresponding to the refund amount calculated in step S105 from the store clerk to the customer (step S108). Thereby, the clerk takes out the money corresponding to the refund amount from the opened drawer 5 and refunds it to the customer.

  Here, a specific example of the calculation of the refund amount in step S105 of FIG. 8 will be described.

  For example, a case will be described in which a refund amount is calculated when the customer brings the receipt R1 shown in FIG. 5 and desires to return the product A (120 yen).

  In this case, in step S102, the transaction serial number acquisition unit 110 acquires “1234” which is the transaction No. printed on the receipt shown in FIG. In step S103, the transaction data obtaining unit 120 obtains transaction data specified by the transaction No. “1234” obtained in step S102, that is, the transaction information (product A, product A, printed on the receipt shown in FIG. Transaction data including product names such as product B, product C, product D and their prices (selling prices) (¥ 120, ¥ 100, ¥ 150, ¥ 130, etc.) is acquired.

  In step S105, based on the transaction data acquired in step S103, the refund amount calculation unit 150 uses a total amount (¥ 470) of one transaction at the time of purchase of the product A to be returned, other than the product A to be returned. The amount of money “90 yen” obtained by subtracting the selling price (¥ 100, ¥ 150, ¥ 130) of all products (product B, product C and product D) is calculated as a refund amount.

  In the case of calculating the refund amount when the customer brings the receipt shown in FIG. 5 and wishes to return all the products printed on the receipt (product A, product B, product C and product D) In step S105, the refund amount calculation unit 150, based on the transaction data acquired in step S103, the total amount of one transaction at the time of purchasing the product A, the product B, the product C, and the product D to be returned (¥ 470). Then, the amount “470 yen” obtained by subtracting 0 yen is calculated as the return amount.

  That is, according to the embodiment described above, it is possible to perform return processing that can suppress or prevent the loss of the store.

  Specifically, according to the present embodiment, when one transaction at the time of purchase of a product to be returned is one transaction that grants a privilege (discount) to a customer, the store (the discount) is received by the store side. Since it is possible to perform the process of collecting without burdening, it is possible to reduce or prevent the loss on the store side.

  More specifically, in the past, even when one transaction at the time of purchase of the product to be returned was one transaction that gives a privilege (discount) to a customer, without considering that benefit (discount) Since the money corresponding to the selling price of the product to be returned was refunded to the customer, the store side was damaged by the difference between the sales amount and the return amount, but according to this embodiment, It becomes possible to reduce or prevent the loss on the store side due to the difference in the refund amount.

(Second Embodiment)
In the first embodiment, regardless of whether the return target product is a campaign (privilege: discount) target product, from the total amount of one transaction at the time of purchase of the return target product, The amount calculated by subtracting the selling price of all products is used as the refund amount. Separately, if the product to be returned is the product targeted for the campaign (privilege: discount), purchase of the product to be returned Calculated as the refund amount by subtracting the discount amount from the total price of all campaign target products included in one transaction at the time, minus the sales price of all campaign target products other than the campaign target products to be returned It is also possible to use the second embodiment.

  FIG. 10 is a block diagram illustrating a hardware configuration of a control system of the store server 2 in the second embodiment.

  As shown in FIG. 10, the store server 2 of the second embodiment is different from the first embodiment only in that the storage device 27 has a campaign master 27b in addition to the transaction data master 27a. Yes.

  The campaign master 27b is a database that stores information for specifying whether or not the product to be returned is a campaign target product. Specifically, the campaign period and which products are targeted for the campaign (privilege: discount). It is a database that stores campaign information indicating whether it is a product or the like.

  FIG. 11 is a block diagram showing a functional configuration of the POS terminal 3 in the second embodiment.

  In FIG. 11, the functional configuration of the second embodiment is different from the functional configuration of the first embodiment shown in FIG. 6, and a campaign information acquisition unit 190 is newly added, and the refund amount calculation unit 150. The method of calculating the return amount of is different.

  That is, the campaign information acquisition unit 190 specifies whether the product included in one transaction of the transaction data is a campaign target (privilege: discount) product based on the transaction data acquired by the transaction data acquisition unit 120. Campaign information is acquired from the store server 2.

  Based on the information acquired by the campaign information acquisition unit 190, the refund amount calculation unit 150, when the return target product is a campaign target product, all the campaigns included in one transaction at the time of purchase of the return target product A return amount is calculated by subtracting the selling price of all the campaign target products other than the campaign target product to be returned from the total price of the target product.

  FIG. 12 is a flowchart showing the flow of the return processing operation of the POS terminal 3 in the second embodiment.

  As shown in FIG. 12, this process has a form in which the process of step S109 is newly added to the process procedure of FIG. 8, and the rest of the configuration is the same, so the description thereof is omitted here.

  That is, after the process of step S104, in step S109, the campaign information acquisition unit 190 specifies whether the product included in one transaction of the transaction data acquired in step S11 is a campaign target (privilege: discount) product. Campaign information is acquired from the store server 2.

  Subsequently, in step S105, based on the information acquired by the campaign information acquisition unit 190, the refund amount calculation unit 150 determines whether the return target product is a campaign target product when purchasing the return target product. A return amount is calculated by subtracting the selling price of all campaign target products other than the campaign target product to be returned from the value obtained by subtracting the discount amount from the total price of all campaign target products included in the transaction.

  On the other hand, in step S <b> 105, if the return target product is not the campaign target product, the return amount calculation unit 150 calculates the selling price as a refund amount to be refunded to the customer.

  Specifically, for example, when the product A and the product B shown in FIG. 4 are products included in a specific group to be campaigned and the campaign is a discount of 30 yen, the customer shows in FIG. A case of calculating a refund amount when a receipt is brought and a return of the product A (120 yen) is desired will be described.

  In this case, in step S102, the transaction serial number acquisition unit 110 acquires “1234” which is the transaction No. printed on the receipt shown in FIG. In step S103, the transaction data obtaining unit 120 obtains transaction data specified by the transaction No. “1234” obtained in step S102, that is, the transaction information (product A, product A, printed on the receipt shown in FIG. Transaction data including product names such as product B, product C, product D and their prices (selling prices) (¥ 120, ¥ 100, ¥ 150, ¥ 130, etc.) is acquired.

In step S105, the refund calculation unit 150 acquires the campaign information registered in the campaign master 27b from the store server 2, and the product A and the product B in the one transaction are targeted for the campaign (30 yen discount). Since the product A to be returned is recognized as a campaign target product, the total price of all campaign target products included in one transaction at the time of purchase of the return target product A ( 220 yen) Subtracting the discount amount (30 yen) from the value (190 yen) minus the selling price of all campaign target products (sales price of product B (¥ 100)) other than the campaign target products to be returned "90 yen "Is calculated as the refund amount.

  That is, according to the second embodiment described above, compared to the first embodiment, the loss of the customer when the customer returns a normal product other than the product targeted for the campaign (privilege: discount) is suppressed. Or it can be prevented.

(Third embodiment)
In the first embodiment and the second embodiment, when one transaction at the time of purchase of a product to be returned is one transaction that gives a discount to a customer as a privilege, a process for collecting the discount is performed. As described above, in addition to this, for example, in the case where one transaction at the time of purchase of a product to be returned is one transaction that presents a free gift as a privilege to the customer, a third process for collecting the free gift is performed. It is also possible to adopt a form. Note that the prize in the third embodiment is a bonus given to a customer when a plurality of products of a predetermined group are purchased.

  FIG. 13 is a block diagram showing a functional configuration of the POS terminal 3 according to the third embodiment.

  In FIG. 13, the functional configuration of the third embodiment is different from the functional configuration of the second embodiment shown in FIG. 11, and the screen display unit 130 is notified to execute a process for assisting privilege collection. The point where the part 130a was newly provided is mentioned.

  That is, when the product to be returned is a campaign (privilege), that is, a product for which a gift has been presented, the notification unit 130a may return the gift to the store clerk 32 and return it to the store. A premium return prompting screen (see FIG. 15) is displayed.

  FIG. 14 is a flowchart showing the flow of the return processing operation of the POS terminal 3 in the third embodiment.

  As shown in FIG. 14, in this process, the processes of step S110 and step S111 are newly added to the process procedure of FIG. 12, and the rest of the configuration is the same, so the description is omitted here. .

  That is, after the process of step S109, in the subsequent process of step S110, the notification unit 130a determines whether or not the product to be returned is a product that presents a gift to the customer. As a result of this determination, if it is determined that the product to be returned is a product that presents a free gift to the customer (step S110: Yes), then in step S111, the notification unit 130a displays the free gift on the store clerk display 32. A gift return prompting screen S1 (see FIG. 15) is displayed which displays a message requesting the customer to return to the store. As a result, the store clerk asks the customer to return the prize.

  That is, according to the third embodiment, when the product to be returned is a privilege-targeted product to which a gift is presented to the customer, the customer can be prompted to return the gift to the store. It becomes possible to prevent loss on the store side.

  As mentioned above, although demonstrated based on exemplary embodiment, this invention is not limited by above-described embodiment.

  For example, in the above-described embodiment, the case of a POS (Point Of Sales) terminal is described. However, the present invention can be applied to other information processing apparatuses such as an ECR (Electronic Cash Register) apparatus. Is also possible.

  Further, in the above-described embodiment, the form including the store server has been described. However, the present invention can be applied to a case where the POS terminal or the ECR apparatus is used alone. In this case, the POS terminal or ECR device stores transaction data and campaign information in the storage device. In this case, the return process can be performed only at the POS terminal or ECR device that registered the product to be returned.

  The program executed by the POS terminal 3 of the above-described embodiment can be provided by being incorporated in advance in a storage unit such as a ROM. The program can be provided by being stored in a computer-readable storage medium in an installable or executable format file. Furthermore, the program can be provided or distributed via a network such as the Internet.

  Moreover, although some embodiment of this invention was described, these embodiment is shown as an example and is not intending limiting the range of invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

1 POS system 2 store server 3 POS terminal 4 network 27 storage device (storage means)
36 control part (privilege grant means)
100 Return processing section (return means)
110 Transaction serial number acquisition unit 120 Transaction data acquisition unit 130 Screen display unit 130a Notification unit (notification means)
140 Returned goods registration section (returned goods acceptance means)
150 Return amount calculation part (Return amount calculation means)
160 Sales registration unit 170 Resale receipt issuing unit 180 Drawer opening unit 190 Campaign information acquisition unit

Claims (4)

In the case of sales combining a plurality of predetermined products, a privilege granting unit that grants discounts that are not given when the plurality of products are sold individually,
Returns accepting means for accepting returns of some of the plurality of products constituting the combination relating to the provision of the discount ;
When returning some products of the plurality of products, the selling price of all products other than the products to be returned was deducted from the total price including the discount amount of one transaction at the time of purchase of the product to be returned A refund amount calculation means for calculating the amount as a refund amount;
A printing unit that prints a return amount calculated by the return amount calculation unit on a receipt when a part of the plurality of products is returned;
An information processing apparatus comprising: In the case of sales combining a plurality of predetermined products, a privilege granting means for granting a privilege that is not granted when each of the plurality of products is sold individually;
Return acceptance means for accepting a return of some of the plurality of products constituting the combination relating to the granting of the privilege;
When returning a part of the products among the plurality of products, an amount obtained by subtracting the selling price of all products other than the product to be returned from the total amount of one transaction at the time of purchase of the product to be returned as a return amount A refund amount calculation means for calculating,
A printing unit that prints a return amount calculated by the return amount calculation unit on a receipt when a part of the plurality of products is returned;
When the product to be returned is a product targeted for the privilege in which a gift is presented to a customer, an informing means for informing the store to return the premium to the store;
An information processing apparatus comprising: Computer
In the case of sales combining a plurality of predetermined products, a privilege granting unit that grants discounts that are not given when the plurality of products are sold individually,
Returns accepting means for accepting returns of some of the plurality of products constituting the combination relating to the provision of the discount ;
When returning some products of the plurality of products, the selling price of all products other than the products to be returned was deducted from the total price including the discount amount of one transaction at the time of purchase of the product to be returned A refund amount calculation means for calculating the amount as a refund amount;
A printing unit that prints a return amount calculated by the return amount calculation unit on a receipt when a part of the plurality of products is returned;
Program to make it work. Computer
In the case of sales combining a plurality of predetermined products, a privilege granting means for granting a privilege that is not granted when each of the plurality of products is sold individually;
Return acceptance means for accepting a return of some of the plurality of products constituting the combination relating to the granting of the privilege;
When returning a part of the products among the plurality of products, an amount obtained by subtracting the selling price of all products other than the product to be returned from the total amount of one transaction at the time of purchase of the product to be returned as a return amount A refund amount calculation means for calculating,
A printing unit that prints a return amount calculated by the return amount calculation unit on a receipt when a part of the plurality of products is returned;
When the product to be returned is a product targeted for the privilege in which a gift is presented to a customer, an informing means for informing the store to return the premium to the store;
Program to make it work.

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