JP6628475B2 - Information processing system, information processing program and information processing method - Google Patents

Description

  The present invention relates to an information processing system, an information processing program, and an information processing method, in particular, for example, in a store such as a restaurant, a user operates a portable terminal to input an order for a dish, an information processing program, and It relates to an information processing method.

  An example of this type of background art is disclosed in Patent Document 1. In the information processing system disclosed in Patent Literature 1, the order management server receives the order information of the dish transmitted from the user terminal, and the order management server tentatively receives the order information from the user terminal that has sent the order information. To request an order change or confirmation. When the order is confirmed at the user terminal, the order management server transmits the order information of the real order to the store.

JP 2013-149185 A

  In this conventional information processing system, the menu displayed on the user terminal is only displayed based on a list of dishes set in advance for each store, and the ingredients or dislikes that the user is allergic to in each dish are displayed. It is not known whether or not unnecessary ingredients such as simple ingredients are included. Therefore, there is a possibility that the user may mistakenly order a dish including his or her unnecessary ingredients. In addition, since it is not known whether or not unnecessary ingredients are included, the user needs to confirm with the customer service representative of the store whether or not unnecessary ingredients are included in each dish. The convenience of being able to place individual orders is lost.

  Therefore, a main object of the present invention is to provide a novel information processing system, information processing program, and information processing method.

  Another object of the present invention is to provide an information processing system, an information processing program, and an information processing method, which can prevent a user from erroneously ordering a dish including unnecessary ingredients.

A first invention is an information processing system in which a user orders a dish by operating a portable terminal in a store, and a registration unit for registering unnecessary ingredient information indicating an unnecessary ingredient set for each user. A menu creation unit that creates a menu of a plurality of dishes to be provided, and a menu created by the menu creation unit and unnecessary ingredient information registered in the registration unit, so that unnecessary ingredients of the user are not included. Is provided with management means for managing food orders. Unnecessary ingredients include allergic ingredients and dislike ingredients, and the management means, when a dish containing allergic ingredients is selected, change the dish to a dish excluding the allergic ingredients and place an order and include the dislike ingredients When a dish to be cooked is selected, the user is presented with an option to select whether to order without removing the disliked ingredients from the dish or to change the dish to a dish without the disliked ingredients .

According to the first aspect, the management unit orders the dish based on the menu created by the menu creation unit and the unnecessary ingredient information registered in the registration unit so that the user does not include unnecessary ingredients. Is managed, so that the user does not mistakenly order food containing unnecessary ingredients. Further, since the unnecessary ingredient information is registered in the registration means in advance, when the user places an order at the store, it is not necessary to confirm each time whether or not the unnecessary ingredients are included in each dish. Thus, the usability of the information processing system can be improved. Furthermore, it is possible to prevent the user from erroneously ordering a dish containing unnecessary ingredients without narrowing the choices of the dish.

A second invention is an information processing system according to the first invention, further comprising group detection means for detecting a group including a plurality of users present at the same time, wherein the management means, when the group is detected, It includes a warning unit that acquires unnecessary food information of all the users included in the group and warns when a dish including the unnecessary food of the users included in the group is selected.

According to the second invention, the unnecessary food information of all the users included in the group is acquired, and a warning is issued when the food including the unnecessary food of the user included in the group is selected. It is possible to notify that a dish to be eaten contains unnecessary ingredients of the attendee, and to prevent a person from eating a dish containing unnecessary ingredients ordered by another person.

A third invention is the information processing system according to the second invention, wherein the warning means is configured to prohibit the order of the dish when the user selects a dish including unnecessary ingredients. To the user.

According to the third aspect , when a dish including unnecessary ingredients of the user is selected, the user is warned that ordering of the dish is prohibited. It is possible to prevent accidentally ordering the included food and to notify that the order of the food is prohibited.

A fourth invention is an information processing system according to the second invention, wherein the warning means selects, when a dish including unnecessary ingredients of another user present is selected, the dish is selected. A warning is presented to the user as to whether the user has the option.

According to the fourth invention, when a dish containing unnecessary ingredients of another user present is selected, an option of whether or not to select the dish is presented to the user, so that the options of the dish are narrowed. Thus, it is possible to prevent the user from erroneously ordering a dish including unnecessary food ingredients of the user.

A fifth invention is an information processing program executed in a mobile terminal used in an information processing system in which a user operates a mobile terminal to order a dish in a store, wherein the computer of the mobile terminal is provided for each user. Registration means for registering unnecessary ingredient information indicating set allergy ingredients and dislike ingredients, menu acquisition means for acquiring a menu of a plurality of dishes provided in the store from an external computer for creating menus, and menu acquisition means If a dish containing allergic ingredients is selected based on the acquired menu and the unnecessary ingredient information registered in the registration means, the dish is changed to a dish excluding the allergic ingredients and the order is placed. If dishes are is selected include either order without removing disliked food from the cooking, or the cooking To function as a management means for presenting an option to select whether to change the cooking excluding the hater ingredients to the user.

A sixth invention is an information processing method of an information processing system in which a user orders a dish by operating a mobile terminal in a store, wherein a computer of the information processing system includes allergic ingredients and dislikes set for each user. Registering unnecessary ingredients information indicating ingredients, creating a menu of multiple dishes provided at the store, and based on the created menu and unnecessary ingredients information, if a dish containing allergic ingredients is selected, If you change the order to a dish that excludes the allergic ingredients from the dish and order it and select a dish that includes the disliked ingredients, order without removing the disliked ingredients from the dish or remove the disliked ingredients from the dish The user is presented with an option to select whether to change to the cooked food .

Also in each of the fifth and sixth inventions, similarly to the first invention, it is possible to prevent a user from erroneously ordering a dish including his or her own unnecessary ingredients.

  According to the present invention, it is possible to select a dish based on the unnecessary ingredient information for each user, so that the user does not mistakenly order a dish containing the unnecessary ingredient.

FIG. 1 is a diagram showing an example of the configuration of the information processing system of the present invention. FIG. 2 is a block diagram showing an electrical configuration of the portable terminal shown in FIG. FIG. 3 is an illustrative view showing one example of a basic screen displayed on the mobile terminal. FIG. 4 is an illustrative view showing one example of a first unnecessary food information setting screen displayed on the mobile terminal. FIG. 5 is an illustrative view showing one example of a second unnecessary food information setting screen displayed on the mobile terminal. FIG. 6 is an illustrative view showing one example of a confirmation screen displayed on the mobile terminal. FIG. 7 is an illustrative view showing one example of an in-store screen displayed on the mobile terminal. FIG. 8 is an illustrative view showing one example of a menu selection screen displayed on the mobile terminal. FIG. 9 is an illustrative view showing one example of a first warning screen displayed on the mobile terminal. FIG. 10 is an illustrative view showing one example of a second warning screen displayed on the mobile terminal. FIG. 11 is an illustrative view showing one example of a memory map of a RAM of the POS terminal shown in FIG. 1. FIG. 12 is an illustrative view showing one example of a memory map of a RAM of the portable terminal shown in FIG. 2; FIG. 13 is a flowchart showing a part of an example of the overall processing of the CPU of the mobile terminal shown in FIG. FIG. 14 is a flowchart showing another part of the entire processing of the CPU of the mobile terminal shown in FIG. 2 and subsequent to FIG. 13. FIG. 15 is a flowchart showing an example of the portable terminal-side check-in process of the CPU of the portable terminal shown in FIG. FIG. 16 is a flowchart showing an example of a POS terminal-side check-in process of the CPU of the POS terminal shown in FIG. FIG. 17 is a flowchart showing an example of the order processing of the CPU of the mobile terminal shown in FIG. 2 and shown in FIG. FIG. 18 is a flowchart showing an example of the order processing of the CPU of the mobile terminal shown in FIG. 1 and shown in FIG. 2, and is a flowchart following FIG. FIG. 19 is an illustrative view showing one example of a third warning screen displayed on the mobile terminal in the second embodiment. FIG. 20 is a flowchart illustrating an example of an order process of the CPU of the mobile terminal according to the second embodiment. FIG. 21 is an illustrative view showing one example of a warning screen displayed on the mobile terminal in the third embodiment. FIG. 22 is a flowchart showing an example of the POS terminal-side check-in process of the CPU of the POS terminal in the third embodiment. FIG. 23 is a flowchart illustrating an example of an order process of the CPU of the mobile terminal according to the third embodiment.

[First embodiment]
FIG. 1 is a diagram showing an example of the configuration of the information processing system of the present invention.

  Referring to FIG. 1, an information processing system 10 according to a first embodiment of the present invention includes a server 12 and a POS (Point of sales) terminal 14. The server 12 and the POS terminal 14 are communicably connected to a plurality of portable terminals 200 via a network 16 such as the Internet. Note that the present embodiment describes a case where the information processing system 10 is applied to a restaurant.

  The server 12 is a general-purpose server, and includes components such as a CPU, a RAM, and a communication module.

  The POS terminal 14 is installed in a store such as a restaurant, and performs registration, settlement, and the like of dishes ordered by the user. The POS terminal 14 includes components such as a CPU 14a and a RAM 14b, like a general-purpose computer. Although not shown, the POS terminal 14 includes a communication module, a keyboard, a display, a receipt printer, a card reader, and the like, and is mainly installed at a checkout place or the like. Operated by

  FIG. 2 is a block diagram showing an electrical configuration of the portable terminal 200 shown in FIG.

  Referring to FIG. 2, mobile terminal 200 of the first embodiment includes CPU 212. The RAM 214, the touch panel control circuit 216, the drawing control circuit 218, the wireless communication circuit 224, and the HDD 226 are connected to the CPU 212 via the bus 240. The touch panel 220 is connected to the touch panel control circuit 216, and the display 222 is connected to the drawing control circuit 218.

  In the first embodiment, a case will be described in which the touch panel 220 is used as an example of an input unit of the mobile terminal 200. However, a hardware key such as an operation panel may be provided separately from the touch panel 220 or together with the touch panel 220. Other input means such as a microphone and a microphone may be provided.

  Returning to FIG. 2, the CPU 212 controls the overall control of the mobile terminal 200. The RAM 214 is used as a work area and a buffer area for the CPU 212. The wireless communication circuit 224 has a function of performing wireless communication using radio waves, infrared rays, or the like. Therefore, the mobile terminal 200 can communicate with the server 12 and the POS terminal 14 or another mobile terminal 200 directly or via the network 16. The HDD 226 is used for storing a food order application for ordering food at a store, and for storing various data.

  The touch panel control circuit 216 applies a necessary voltage or the like to the touch panel 220, detects a touch operation (touch input) within the effective touch range of the touch panel 220, and outputs touch coordinate data indicating the position of the touch input to the CPU 212. Output to

  The touch panel 220 is a general-purpose touch panel, and any type of touch panel such as a capacitance type, an electromagnetic induction type, a resistive film type, and an infrared type can be used. In the first embodiment, as the touch panel 220, a capacitive touch panel is provided on the display surface of the display 222.

  The drawing control circuit 218 includes a GPU, a VRAM, and the like. Under the instruction of the CPU 212, the GPU generates display image data for displaying various screens on the display 222 using the image generation data stored in the RAM 214. The display image data is generated in the VRAM, and the generated display image data is output to the display 222. As the display 222, for example, an LCD or an EL (Electro-Luminescence) display can be used.

  Although not shown, a camera control circuit is connected to the CPU 212 via a bus 240, and a camera is connected to the camera control circuit. This camera has an image sensor (image sensor) and a focus lens whose position can be adjusted, and performs imaging by converting image light as visible light taken from the image sensor into an electric signal. Examples of the image sensor include a solid-state image sensor such as a charge coupled device (CCD) image sensor or a complementary metal oxide semiconductor (CMOS) image sensor.

  Note that the electrical configuration of the portable terminal 200 shown in FIG. 2 is merely an example, and does not need to be limited to this.

  A typical example of the mobile terminal 200 is a smartphone or a future phone. In this case, the mobile terminal 200 also includes a component for a call function.

  In the information processing system, a user can order a dish by transmitting order information on the dish to the POS terminal 14 using the portable terminal 200. That is, in this information processing system 10, individual orders can be made for each user without calling the customer service representative of the store.

  As described above, when the user orders food using the mobile terminal 200, a menu of a plurality of foods provided at the store is displayed on the display 222 of the mobile terminal 200.

  However, the menu displayed on the mobile terminal 200 is only displayed based on a list of dishes set in advance for each store. I do not know if it contains unnecessary ingredients. Therefore, there is a possibility that the user may mistakenly order a dish including his or her unnecessary ingredients. In addition, since it is not known whether or not unnecessary ingredients are included, the user needs to confirm with the customer service representative of the store whether or not unnecessary ingredients are included in each dish. The convenience of being able to place individual orders is lost.

  Therefore, in the first embodiment, the information processing system 10 registers information indicating unnecessary ingredients for each user (hereinafter, referred to as “unnecessary ingredient information”) in order to avoid such inconvenience. Based on the registered unnecessary ingredient information, the order of the dishes is managed so that the user does not include unnecessary ingredients.

  In brief, in the first embodiment, unnecessary food information is registered in the server 12 for each user, and the POS terminal 14 is linked to the user of the mobile terminal 200 in response to a request from the mobile terminal 200. The attached unnecessary ingredient information is acquired from the server 12, a menu for the user is created with reference to the acquired unnecessary ingredient information (hereinafter, referred to as “personal menu”), and transmitted to the portable terminal 200. The user uses the mobile terminal 200 to order food in accordance with the personal menu. This prevents a user from ordering a dish that includes an allergic ingredient set by the user, and also warns that, when ordering a dish that includes a hated ingredient set by the user, the dish contains the hated ingredient. And whether or not to order the dish is confirmed. Hereinafter, a specific description will be given.

  FIG. 3 is an illustrative view showing one example of a basic screen 100 displayed on the mobile terminal 200. The basic screen 100 is displayed on the display 222 when the order application is activated.

  As shown in FIG. 3, on the basic screen 100, a basic information setting button 102a to which a function for setting basic information is assigned, an unnecessary ingredient information setting button 102b to which a function for setting unnecessary ingredient information is assigned, and A check-in button 102c to which a function of performing a check-in to a store is assigned is provided.

  When the basic information setting button 102a is selected (touched), a screen for setting basic information is displayed on the display 222, though not shown, and the user can input and set the basic information. . Specifically, basic information for specifying a user (mobile terminal 200) such as an email address or a user-specific ID is set. For example, the user-specific ID is identification information set in the mobile terminal 200, a user name (nickname), or the like. The basic information is transmitted to the server 12 via the network 16 and stored (registered). As will be described later, since the mobile terminal 200 can directly communicate with the POS terminal 14, the wireless communication circuit 224 may be used as identification information (terminal identification information) unique to the mobile terminal 200 in addition to the basic information. Is also transmitted to the server 12 and stored (registered). However, the terminal identification information (MAC address) is automatically transmitted from the mobile terminal 200 to the server 12 irrespective of the user's input. The basic information transmitted from the mobile terminal 200 and the terminal identification information are linked.

  Note that, when the order application is started for the first time in the mobile terminal 200, the setting of the basic information may be automatically started. This is because it is necessary to register the basic information of the user in the server 12 in order to specify the user in the order application. In this case, for example, after the basic information is set, the basic screen 100 is displayed.

  FIG. 4 is an illustrative view showing one example of a first unnecessary food information setting screen 110 displayed on the portable terminal 200.

  When the unnecessary food information setting button 102b is selected on the basic screen 100 of FIG. 3, a first unnecessary food information setting screen 110 as shown in FIG. 4 is displayed on the display 222, and the user selects (sets) the unnecessary food. ). In the first embodiment, the unnecessary ingredients include ingredients that cause or may cause allergies (hereinafter, referred to as “allergy ingredients”) and ingredients that are disliked (not good at). In the first embodiment, a first unnecessary food information setting screen 110 for setting allergic foods is displayed first.

  As shown in FIG. 4, on the first unnecessary ingredient information setting screen 110, a message prompting selection (setting) of allergic ingredients such as "<selection of unnecessary ingredient information> select allergic ingredients" is displayed. You. In addition, on the first unnecessary ingredient information setting screen 110, a plurality of ingredient buttons 112 to which ingredients such as shrimp, crab, egg, etc. are assigned are displayed, and an enter button 114 and a return button 116 are displayed. .

  Although FIG. 4 shows an example in which the food buttons 112 to which nine types of food are assigned are displayed, the invention is not limited to this. For example, the user may be able to select another food material (food material button 112) by scrolling the screen or turning the page (page back).

  Once the foodstuff button 112 is touched once by the user, the foodstuff button 112 enters a temporary selection state, and if the foodstuff button 112 is touched again in the temporary selection state, the temporary selection state is released. FIG. 4 shows an example in which “egg” and “soba” are provisionally selected. The temporarily selected food button 112 is changed to a high-brightness color or the character indicating the name of the food is changed to bold so that the user can recognize which food button 112 is in the temporarily selected state. Is done. However, in FIG. 4, the frame of the foodstuff button 112 is indicated by a bold line, and the background of the foodstuff button 112 is indicated by diagonal lines to indicate the temporary selection state. The same applies to a second unnecessary food information setting screen 120 (see FIG. 5) and a menu selection screen 150 (see FIG. 8) described later.

  When the enter button 114 is selected, the ingredients assigned to the tentatively selected ingredients button 112 are set as allergic ingredients, and subsequently, a second unnecessary ingredient information setting screen 120 (FIG. 5) is displayed on the display 222. When the return button 116 is selected, the temporary selection state of all the foodstuff buttons 112 is released, and the screen returns to the basic screen 100.

  FIG. 5 is an illustrative view showing one example of a second unnecessary food information setting screen 120 displayed on the portable terminal 200.

  As shown in FIG. 5, on the second unnecessary food information setting screen 120, a message urging selection (setting) of disliked food such as "<setting of unnecessary food food> Please select disliked food" is displayed. Is displayed. In addition, on the second unnecessary food information setting screen 120, a plurality of food buttons 122 to which each food is assigned are displayed, and an enter button 124 and a return button 126 are displayed. However, in the second unnecessary food information setting screen 120, the food button 122 to which the food selected (set) as the allergic food is assigned is displayed with a cross, so that it cannot be selected. However, instead of displaying the X mark, the display may be grayed out or changed to a low-luminance color. The second unnecessary food information setting screen 120 shown in FIG. 5 indicates that the food button 112 to which “egg” and “soba” are assigned cannot be selected. In addition, the second unnecessary food information setting screen 120 shown in FIG. 5 shows, as an example, a state in which “shrimp” and “crab” are temporarily selected as foods that dislike.

  Here, when the enter button 124 is selected, the ingredients assigned to the tentatively selected ingredients button 122 are selected (set) as the disliked ingredients, and a confirmation screen 130 (see FIG. 6) is displayed on the display 222. . Further, when the return button 126 is selected, the temporary selection state of all the foodstuff buttons 122 is released, and the screen returns to the first unnecessary foodstuff information setting screen 110.

  FIG. 6 is an illustrative view showing one example of a confirmation screen 130 displayed on the mobile terminal 200. On the confirmation screen 130, the user is requested to confirm allergic ingredients and disliked ingredients (confirmation of unnecessary ingredient information).

  As shown in FIG. 6, the confirmation screen 130 includes a message prompting confirmation such as "<Confirmation of setting of unnecessary food information>" and "Is this OK?" Allergic ingredients selected (set) at 110 and disliked ingredients selected (set) on the second unnecessary ingredient information setting screen 120 are displayed. Here, “egg” and “soba” are displayed as allergic ingredients, and “shrimp” and “crab” are displayed as disliked ingredients. In addition to the message and the display of the selected food, a decision button 134 and a return button 136 are displayed.

  When the decision button 134 is selected, allergic ingredients and disliked ingredients (unnecessary ingredient information) are determined, and the setting of the unnecessary ingredient information ends. When the return button 136 is selected, the screen returns to the second unnecessary food information setting screen 120.

  Unnecessary ingredient information indicating the determined allergic ingredient and disliked ingredient is transmitted to the server 12 via the network 16 and registered in association with the basic information of the user.

  The setting of the basic information and the setting of the unnecessary ingredient information can be performed outside the store, for example, at home, as long as the place can be connected to the network 16. Therefore, the user can register the basic information and the unnecessary ingredient information in the server 12 before entering the store.

  Returning to FIG. 3, when the check-in button 102c is selected, processing (check-in processing) on the mobile terminal 200 side for checking in to a store (seat) is started. However, in this specification, when a customer (user) enters a store and takes a seat, it is referred to as "check-in" for convenience. On the other hand, letting the customer liquidate and leave the store is referred to as “checkout” for convenience.

  When the check-in process is started, a predetermined operation (hereinafter, referred to as “check-in operation”) is performed by the user, and the check-in information is transmitted to the POS terminal 14 installed in the store.

  Here, the check-in information is information including information for identifying a user who checks in, information for identifying a store to check in, and information on a seat in which the user is seated in the store. . The check-in operation is an operation for inputting information of a store and a seat included in the check-in information. As a specific example of the check-in operation, a bar code (QR code (registered trademark)) including information on the store and the seat is provided for each seat (table) of the store, and the bar code is transmitted by the camera of the mobile terminal 200. Read. Then, the electronic mail is automatically transmitted from the portable terminal 200 to the POS terminal 14. Alternatively, instead of a bar code, an e-mail address attached to each seat in a store may be posted, and the user may input the e-mail address directly to the portable terminal 200 and perform an operation of transmitting a blank e-mail.

  However, the communication method is not limited to e-mail, and if the mobile terminal 200 and the POS terminal 14 can perform short-range communication such as a WiFi (registered trademark) method or a Bluetooth (registered trademark) method, the mobile terminal 200 and the POS terminal 14 may communicate with each other. The data of the check-in information may be directly transmitted from the terminal 200 to the POS terminal 14. In this case, the mobile terminal 200 includes the MAC address (terminal identification information) of the mobile terminal 200 as information for identifying the user in the header information of the transmitted data.

  When the POS terminal 14 receives the check-in information, the POS terminal 14 starts a check-in process on the POS terminal 14 side, performs a check-in process to the store of the corresponding user, creates a personal menu for the user, and creates a personal menu for the user. The menu is transmitted to the portable terminal 200 that transmitted the check-in information. At this time, the portable terminal 200 to which the personal menu is to be transmitted is specified using the basic information or the terminal identification information registered in the server 12. For example, when the check-in information has been transmitted by e-mail, the mobile terminal 200 is identified from the mail address of the transmission source, and when the check-in information has been transmitted by short-range wireless communication, the mobile terminal 200 has been transmitted. The mobile terminal 200 is specified from the MAC address of the terminal 200. The transmitted personal menu is received by mobile terminal 200.

  Such a check-in procedure is executed by each user using the mobile terminal 200 owned by the user. Thereafter, the user operates the mobile terminal 200 owned by the user to place an order using the received personal menu.

  FIG. 7 is an illustrative view showing one example of an in-store screen 140 displayed on the mobile terminal 200.

  When the check-in procedure is completed, the in-store screen 140 shown in FIG. The in-store screen 140 includes a menu selection button 142 to which a function of ordering a dish is assigned, an order history button 144 to which a function of displaying (confirming) an order history is assigned, and a checkout including a process for adjusting the price. (Hereinafter referred to as “check-out process”) is displayed.

  FIG. 8 is an illustrative view showing one example of a menu selection screen 150 displayed on the mobile terminal 200.

  When the menu selection button 142 is selected on the in-store screen 140, a menu selection screen 150 shown in FIG. On the menu selection screen 150, a dish button 152 to which each dish such as seafood, noodles, pork fried noodles, zaru soba, etc. is assigned is displayed, and a confirm button 154 and a return button 156 are displayed.

  Although FIG. 8 shows an example in which the dish buttons 152 indicating the nine types of dishes are displayed, the invention is not limited to this. For example, another dish (the dish button 152) can be selected by scrolling the screen or turning the page (page back).

  Once the cooking button 152 is touched once by the user, the cooking button 152 enters a temporary selection state, and if the cooking button 152 is touched again in the temporary selection state, the temporary selection state is released. FIG. 8 shows, as an example, a case where “Menta spice” is in a temporary selection state.

  In addition, the order of the dish button 152 to which the dish including the allergic ingredients set by the user is assigned is prohibited. Here, an X mark is displayed on the dish button 152 to indicate that the order is prohibited. However, instead of displaying the X mark, the display may be grayed out or changed to a low-luminance color. Therefore, only dishes that do not include allergic ingredients set by the user can be ordered. As described above, in the first embodiment, since the user has set “egg” and “soba” as allergic ingredients, “pork fried noodles” including “eggs” and “zaru soba” including “soba” are included. Are prohibited from ordering.

  Further, when the dish button 152 for which the order is prohibited is touched (selected), a warning (hereinafter referred to as “first warning” for convenience of explanation) is issued. In this first warning, a first warning window 158 for warning the user that the order of the food assigned to the food button 152 is prohibited is displayed on the display 222.

  FIG. 9 is an illustrative view showing one example of a first warning window 158 displayed on the mobile terminal 200. As shown in FIG. 9, for example, first warning window 158 is displayed on the front of menu selection screen 150.

  For example, when the dish button 152 of “barza soba”, which is prohibited from ordering, is selected on the menu selection screen 150, a first warning window 158 is displayed on the front of the menu selection screen 150 as shown in FIG. You. For example, in the first warning window 158, a warning message of “!!!! Attention !!!! / {Zaru Soba} cannot be selected / allergic food“ Soba ”is included” is displayed to alert the user. A close button 158a for closing the first warning window 158 is displayed in the first warning window 158.

  The first warning window 158 does not allow any operation other than selecting and closing the close button 158a, and is assigned to the dish button 152 even when the dish button 152 whose order is prohibited is touched. Dishes cannot be ordered.

  Returning to FIG. 8, on the menu selection screen 150, unlike the case where allergic ingredients are included, the dish button 152 to which the dish including the disgusting ingredients set by the user is assigned is not prohibited. The choice itself is possible. However, when the dish button 152 to which the dish including the disliked ingredient set by the user is assigned is touched, a warning (hereinafter, referred to as “second warning” for convenience of explanation) is issued. In the second warning, a second warning window 160 is displayed to warn the user that the dish assigned to the dish button 152 includes a disliked ingredient set by the user and to confirm whether or not to order. Displayed at 222.

  FIG. 10 is an illustrative view showing one example of a second warning window 160 displayed on the mobile terminal 200. The second warning window 160 is also displayed on the front of the menu selection screen 150.

  For example, if the “seafood yakisoba” cooking button 152 including the disliked ingredient “shrimp” set by the user on the menu selection screen 150 is selected, a second warning window 160 is displayed as shown in FIG. You. In this second warning window 160, "!!!! Attention !!!!! /" Seafood Yakisoba "contains the food" Shrimp "which you do not like / Do you want to order? Is displayed, the user is warned, and a determination as to whether or not to make a provisional selection (order) is performed.

  In the second warning window 160, a "Yes" button 160a for temporarily selecting (ordering) "seafood yakisoba" and a "No" button 160b for not temporarily selecting (ordering) are displayed. If the “Yes” button 160a is selected, that is, if “seafood yakisoba” contains an unpleasant ingredient “shrimp” and there is an intention to order from the user, “seafood yakisoba” is temporarily selected. To return to the menu selection screen 150. That is, the second warning window 160 is not displayed. Hereinafter, the same applies. On the other hand, when the “No” button 160b is selected, the menu selection screen 150 is returned to without the “seafood and noodles” being temporarily selected.

  Then, when the confirm button 154 is selected on the menu selection screen 150, information for ordering a dish assigned to the temporarily selected dish button 152 (hereinafter, referred to as “order information”) is transmitted to the POS terminal 14. Is done. When the return button 156 is selected, the temporary selection state of all the cooking buttons 152 is released, and the display returns to the in-store screen 140.

  In the first embodiment, only dishes to be ordered are selected, but the quantity and quantity (large, normal, small) of dishes may be selectable. Further, it may be possible to select to increase, decrease, or remove seasonings or condiments used in cooking.

  Returning to FIG. 7, when the order history button 144 is selected on the in-store screen 140, for example, a list of dishes buttons 152 to which dishes ordered in the past in the past are assigned is displayed. Then, the user can select the dish button 152 from this list and place an order.

  In addition, when the checkout button 146 is selected on the in-store screen 140, the checkout process is started, and the information of the checkout from the portable terminal 200 is transmitted to the POS terminal. When the POS terminal 14 receives the information to check out, the POS terminal 14 calculates the price from the history ordered by the mobile terminal 200 of the transmission source of the information, and transmits the payment information to the mobile terminal 200 of the transmission source. When receiving the price information, the mobile terminal 200 displays the received price information on the display 222. Thereafter, when the payment is settled, the POS terminal 14 accepts the check-out of the user (mobile terminal 200).

  The above-described operation of the information processing system 10 includes the CPU 14a of the POS terminal 14 executing the information processing program for the POS terminal 14 stored in the RAM 14b, and the CPU 212 of the mobile terminal 200 It is realized by executing an information processing program for 200. Specific processing will be described later using a flowchart.

  FIG. 11 shows an example of a memory map 300 of the RAM 14b built in the POS terminal 14 shown in FIG. As shown in FIG. 11, the RAM 14b includes a program storage area 302 and a data storage area 304. As described above, the information processing program for the POS terminal 14 is stored in the program storage area 302 of the RAM 14b. This information processing program includes a communication program 302a, a seat management program 302b, a basic information acquisition program 302c, an unnecessary food information acquisition program 302d, a menu creation program 302e, an order management program 302f, and a settlement program 302g.

  The communication program 302a is a program for communicating with the mobile terminal 200 or the server 12 directly or via the network 16.

  The seat management program 302b is a program for performing a user check-in process and a check-out process on the POS terminal 14 side based on check-in information transmitted from the mobile terminal 200. Specifically, as described later, by executing the check-in process and the check-out process, data (seat information data 304b) indicating which user is seated on which seat is updated.

  The basic information acquisition program 302c is a program for acquiring basic information of a user (mobile terminal 200) performing a check-in process during the check-in process. For example, when a blank mail is sent to the POS terminal 14 at the time of check-in, the mail address described in the sender of the blank mail is acquired as basic information, and the data of the check-in information is transmitted via the network 16. In this case, the MAC address included in the header information is acquired as the basic information.

  The unnecessary food information acquisition program 302d transmits a transmission request of the unnecessary food information of the user including the basic information of the user acquired according to the basic information acquisition program 302c to the server 12, and acquires the unnecessary food information of the user from the server 12 It is a program to do. At this time, the POS terminal 14 communicates with the server 12 according to the communication program 302a.

  The menu creation program 302e uses the menu set for each store and the unnecessary food information of the user acquired by the unnecessary food information acquisition program 302d to prevent an order for a dish containing allergic ingredients and dislikes the dish. This is a program for creating a personal menu of the user who is prompted to confirm when ordering a dish including various ingredients. The menu creation program 302e is also a program for transmitting the created personal menu to the portable terminal 200 of the corresponding user. At this time, communication with the portable terminal 200 is performed by the communication program 302a.

  The order management program 302f is a program for receiving order information indicating an order for food transmitted from the mobile terminal 200 and managing order information for each user (for each seat). Therefore, for example, the ordered food can be provided according to the order information, the ordered food and its quantity can be managed, and the subtotal (price) at the present time can be calculated.

  The checkout program 302g is a program for calculating a price based on order information for each user (for each seat) managed by the order management program 302f in the checkout process. However, the settlement program 302g is also a program for calculating the price and transmitting the price information indicating the calculated price to the portable terminal 200. At this time, communication with the portable terminal 200 is performed by the communication program 302a.

  Although not shown, the program storage area 302 also stores programs for selecting and executing various functions executable by the POS terminal 14.

  The data storage area 304 of the RAM 14b stores store information data 304a, seat information data 304b, basic information data 304c, unnecessary food information data 304d, personal menu data 304e, order information data 304f, and the like.

  The store information data 304a is data including a menu set for each store, in addition to basic information such as a store name, a location, and a mail address set in a mailer of the POS terminal 14 used in the store. is there.

  The seat information data 304b is data describing basic information of a user who is seated for each seat corresponding to the identification information for each seat of the store. However, the seat information data 304b is updated when a check-in process or a check-out process is performed according to the seat management program 302b.

  The basic information data 304c is data on basic information for each user. The basic information data 304c is stored in the server 12 for each user, and is acquired from the server 12 by the basic information acquisition program 302c when a user performs a check-in operation.

  The unnecessary food information data 304d is data on unnecessary food information of the checked-in user acquired by the unnecessary food information acquisition program 302d. This unnecessary ingredient information data 304d is linked with the basic information data 304c of the same user.

  The personal menu data 304e is data on a personal menu created for each user. As described above, the personal menu is created using the menu set for each store and the unnecessary food information data 304d of the corresponding user according to the menu creation program 302e.

  The order information data 304f is data on order information for each user stored (updated) according to the order management program 302f.

  Although not shown, the data storage area 304 stores other data necessary for executing the information processing program for the POS terminal 14, such as operation data from a keyboard or an operation panel, or stores the data for the POS terminal 14. A timer (counter) and a register necessary for executing the information processing program are provided.

  FIG. 12 shows an example of the memory map 320 of the RAM 214 built in the portable terminal 200 shown in FIG. As shown in FIG. 12, the RAM 214 includes a program storage area 322 and a data storage area 324. As described above, the information storage program for the mobile terminal 200 is stored in the program storage area 322. The information processing program includes an order application, and includes a communication program 322a, a display program 322b, a check-in program 322c, an order program 322d, a check-out program 322f, and the like.

  The communication program 322a is a program for communicating with the server 12 or the POS terminal 14 directly or via the network 16.

  The display program 322b is a program for generating display image data of an execution screen (such as the in-store screen 140 and the menu selection screen 150) of the order application using the VRAM, and outputting the display image data to the display 222.

  The check-in program 322c is a program for executing a check-in process on the mobile terminal 200 side for checking in to a store (seat). Specifically, the check-in program 322c is a program for transmitting check-in information to the POS terminal 14 installed in a store to be checked in when a predetermined check-in operation is performed by a user.

  The order program 322d presents the menu to the user (displays the menu selection screen 150) using the personal menu data 324b indicating the personal menu transmitted from the POS terminal 14, and displays the order information indicating the dish selected by the user. Is transmitted to the POS terminal 14. In addition, the order program 322d prevents the order of dishes containing allergic ingredients according to the personal menu data 324b, and prompts confirmation when ordering dishes containing disliked ingredients. The order program 322d may be stored in advance in the HDD 226 of the portable terminal, or may be obtained from the POS terminal 14 or the server 12 via the network 16 after check-in and temporarily stored in the RAM 214. Good.

  The warning program 322e is a program for warning the user when the food button 152 to which a food including unnecessary ingredients set by the user is selected according to the personal menu data 324b. Specifically, according to the warning program 322e, a first warning is issued to the effect that an order for a dish containing allergic ingredients cannot be made, and a second alert for urging confirmation when an order for a dish containing a disliked ingredient is issued.

  The checkout program 322f is a program for executing a checkout process on the mobile terminal 200 side for checking out from a store (seat). Specifically, when a predetermined check-out operation is performed by the user, the check-out program 322f notifies the POS terminal 14 installed at the store to be checked out of the check-out, and the POS terminal 14 responds accordingly. This is a program for receiving the transmitted price information data and displaying it on the display 222.

  Although not shown, the program storage area 322 also stores a program for selecting and executing various functions included in the mobile terminal 200, and the like.

  The data storage area 324 of the RAM 214 stores image data such as polygon data and texture data for generating display image data, terminal identification data 324a, personal menu data 324b, and payment data 324c.

  The terminal identification data 324a is data for the server 12 and the POS terminal 14 to specify a user (portable terminal 200). In this embodiment, the data is data of a mail address set in the mailer of the mobile terminal 200 and a MAC address assigned to the wireless communication circuit 224 of the mobile terminal 200.

  The personal menu data 324b is data of a personal menu received from the POS terminal 14. The price data 324c is data on the price information transmitted from the POS terminal 14 in the checkout process.

  Although not shown, the data storage area 304 stores other data necessary for executing the information processing program for the mobile terminal 200, such as operation data from a keyboard or an operation panel, or stores data for the mobile terminal 200. A timer (counter) and a register necessary for executing the information processing program are provided.

  FIGS. 13 and 14 are flowcharts showing an example of the overall processing of the order application by the CPU 212 of the mobile terminal 200 shown in FIG. This overall process is a process for registering the user's basic information and unnecessary food information in the server 12 and performing a check-in process on the mobile terminal 200 side.

  When the user activates the order application on the portable terminal 200, as shown in FIG. 13, the CPU 212 starts the entire process, and determines whether or not the user is a registered user in step S1. Here, the CPU 212 communicates with the server 12 to inquire whether basic information and terminal identification information of the user of the mobile terminal 200 are registered.

  If “NO” in the step S1, that is, if the user is a new user who is not registered, the process proceeds to a step S9 to be described later to perform a setting process of the basic information.

  On the other hand, if “YES” in the step S1, that is, if the user is a registered user, in a step S3, the basic information and the unnecessary ingredient information of the corresponding user are obtained from the server 12, and in a step S5, the information is acquired as shown in FIG. The basic screen 100 as shown is displayed on the display 222, and the process proceeds to step S7.

  In step S7, it is determined whether or not the basic information is set. Here, the CPU 212 determines whether or not the basic information setting button 102a has been selected on the basic screen 100.

  If "YES" in the step S7, that is, if the setting of the basic information is selected, a setting process of the basic information is performed in a step S9. Here, the CPU 212 displays a screen for inputting a mail address and a user-specific ID as basic information, and requests the user to input these. Then, in the subsequent step S9, the set basic information is transmitted to the server 12. At this time, the terminal identification information (MAC address) of the portable terminal 200 is also transmitted to the server 12.

  On the other hand, if “NO” in the step S7, that is, if the basic information is not set, the process proceeds to a step S13 to determine whether or not the unnecessary food information is set. Here, the CPU 212 determines whether or not the unnecessary ingredient information setting button 102b has been selected on the basic screen 100.

  If “YES” in the step S13, that is, if the setting of the unnecessary ingredient information is selected, a setting process of the unnecessary ingredient information is performed in a step S15. Here, as described above, the user displays the first unnecessary ingredient information setting screen 110 on the display 222 to select (set) allergic ingredients, and then displays the second unnecessary ingredient information setting screen 120. Then, the user selects (sets) the selection of the disliked ingredient, and finally, displays the confirmation screen 130 to confirm the set unnecessary ingredient information. Then, after the unnecessary food information setting processing is performed, the set unnecessary food information is transmitted to the server 12 in the following step S17, and the process proceeds to step S23 shown in FIG.

  On the other hand, if “NO” in the step S13, that is, if the unnecessary food information is not set, it is determined whether or not the check-in is performed in a step S19 as shown in FIG. Here, the CPU 212 determines whether or not the check-in button 102c has been selected on the basic screen 100.

  If “NO” in the step S19, that is, if it is not the check-in, the process proceeds to a step S23. On the other hand, if “YES” in the step S19, that is, if it is a check-in, a check-in process (see FIG. 15) on the portable terminal side is performed in a step S21, and the process proceeds to a step S23.

  In step S23, it is determined whether or not to end. Here, the CPU 212 determines whether or not the user has instructed to end the order application. If “NO” in the step S23, that is, if not to end, the process returns to the step S5. On the other hand, if “YES” in the step S23, that is, if it is the end, the entire process is ended.

  FIG. 15 is a flowchart illustrating an example of the mobile terminal-side check-in process of the CPU 212 of the mobile terminal 200 illustrated in FIG. The check-in process on the portable terminal side in step S17 described above specifically follows a subroutine shown in FIG. The check-in process on the mobile terminal side is processed by the CPU 212 of the mobile terminal 200, and is executed in parallel with a check-in process on the POS terminal side described later.

  As shown in FIG. 15, when starting the check-in process on the mobile terminal 200 side, the CPU 212 of the mobile terminal 200 determines whether or not a check-in operation has been performed in step S31. If “NO” in the step S31, that is, if the check-in operation is not performed, the process returns to the same step S31 as it is. On the other hand, if “YES” in the step S31, the check-in information is acquired in a step S33, the check-in information is transmitted to the POS terminal 14 in a step S35, and the process proceeds to a step S37.

  In the step S37, it is determined whether or not the personal menu transmitted from the POS terminal 14 has been received. If “NO” in the step S37, that is, if the personal menu is not received, the process returns to the same step S37 as it is. On the other hand, if “YES” in the step S37, that is, if the personal menu is received, the received personal menu data (personal menu data 324b) is stored in the RAM 214, and the order processing is started in a step S39. Then, the mobile terminal ends the check-in processing and returns to the main routine (overall processing shown in FIGS. 13 and 14).

  FIG. 16 is a flowchart showing an example of the POS terminal-side check-in process of the CPU 14a of the POS terminal 14 shown in FIG. The POS terminal-side check-in processing is performed by the CPU 14a of the POS terminal 14, and is executed in parallel with the portable terminal-side check-in processing shown in FIG. 15, as described above. However, when receiving the check-in information transmitted from the portable terminal 200, the CPU 14a of the POS terminal 14 starts the check-in process on the POS terminal side.

  As shown in FIG. 16, when starting the check-in process on the POS terminal side, the CPU 14a of the POS terminal 14 updates the seat information data 304b based on the received check-in information in step S51. Here, the CPU 14a updates the seat information data 304b based on the information included in the check-in information indicating which user has taken which seat, and the corresponding user checks-in the store (seat). Judge that you have done. Subsequently, in step S53, the menu of the shop is read, and in step S55, the server 12 is requested to transmit unnecessary food information.

  In a succeeding step S57, it is determined whether or not unnecessary ingredient information is received from the server 12. If “NO” in the step S57, that is, if the unnecessary ingredient information is not received, the process returns to the same step S57. That is, it waits until the unnecessary food information is received. On the other hand, if “YES” in the step S57, that is, if the unnecessary ingredient information is received, in a step S59, the check-in is performed based on the received unnecessary ingredient information and the shop menu read in the step S53. Create a personal menu for the user. Then, in a succeeding step S61, the created personal menu is transmitted to the portable terminal 200 of the corresponding user, and the check-in process on the POS terminal side ends.

  The processing in step S53 may be performed after steps S55 and S57. That is, when creating the personal menu in step S59, the menu of the store and the unnecessary food information of the user may be obtained.

  FIGS. 17 and 18 are flowcharts showing an example of the order processing of the CPU 212 of the mobile terminal 200 shown in FIG. This order processing is started when the personal menu is received in step S37 of the mobile terminal-side check-in processing, as described above.

  As shown in FIG. 17, when starting the order processing, the CPU 212 of the mobile terminal 200 displays the in-store screen 140 as shown in FIG. 7 on the display 222 in step S71, and provides the in-store screen 140 in step S73. It is determined whether the selected menu selection button 142 has been selected.

  If “NO” in the step S73, that is, if the menu selection button 142 is not selected on the in-store screen 140, the process proceeds to a step S101. On the other hand, if “YES” in the step S73, that is, if the menu selection button 142 is selected on the in-store screen 140, a menu selection screen 150 as shown in FIG. 8 is displayed on the display 222 in a step S75. . Then, in step S77 shown in FIG. 18, it is determined whether a dish has been selected, that is, whether dish button 152 has been touched on menu selection screen 150.

  If “NO” in the step S77, that is, if the dish button 152 is not selected on the menu selection screen 150, the process returns to the same step S77. On the other hand, if “YES” in the step S77, that is, if the dish button 152 is selected on the menu selection screen 150, the process proceeds to a step S79, and the dish (the dish button 152) selected in the step S77 is already provisionally selected. Determine if it is.

  If “YES” in the step S79, that is, if the dish selected in the step S77 is temporarily selected, the temporary selection is canceled in a step S81, and the process returns to the step S77. On the other hand, if “NO” is determined in the step S77, that is, if the dish selected in the step S77 is not temporarily selected, the process proceeds to a step S83, and the personal menu is referred to to select the dish selected in the step S77. Determine if allergic ingredients are included.

  If “YES” in the step S83, that is, if the dish selected in the step S77 includes allergic ingredients, a first warning is executed in a step S85, and the process returns to the step S77. Specifically, in step S85, the CPU 212 displays on the display 222 a first warning window 158 that warns the user that the dish contains allergic ingredients and that the order is prohibited. On the other hand, if “NO” in the step S77, that is, if the dish selected in the step S77 does not include allergic ingredients, the process proceeds to a step S87, and the dish selected in the step S77 is referred to the personal menu. To determine whether the food contains disliked ingredients.

  If “NO” in the step S87, that is, if the food selected in the step S77 does not include a disliked ingredient, the process proceeds to a step S93 described later. On the other hand, if “YES” in the step S87, that is, if the dish selected in the step S77 includes an unpleasant ingredient, a second warning is executed in a step S89. Specifically, the CPU 212 displays a second warning window 160 on the display 222, which warns the user that the dish includes a disgusting ingredient set by the user, and confirms whether or not to order.

  In a succeeding step S91, it is determined whether or not to place an order, that is, whether or not the “Yes” button 160a is selected in the second warning window 160.

  If “NO” in the step S91, that is, if the “No” button 160b is selected in the second warning window 160, the process returns to the step S77. On the other hand, if “YES” in the step S91, that is, if the “Yes” button 160a is selected in the second warning window 160, the process proceeds to a step S93.

  In step S93, the dish selected in step S77 is temporarily set. Then, in a succeeding step S95, it is determined whether or not the dish to be ordered is confirmed, that is, whether or not the confirm button 154 is selected on the menu selection screen 150. If “NO” in the step S95, that is, if the confirm button 154 is not selected on the menu selection screen 150, the process returns to the step S77. On the other hand, if “YES” is determined in the step S95, that is, if the confirm button 154 is touched on the menu selection screen 150, the temporarily selected food is transmitted to the POS terminal 14 as order information in a step S97, It returns to step S71 shown in FIG.

  Returning to FIG. 17, if “NO” in the step S73, it is determined whether or not the account button 146 provided on the in-store screen 140 is selected in a step S101. If “NO” in the step S73, that is, if the account button 146 is not selected, other processes are executed, and the process returns to the step S71. For example, when the order history button 144 is selected, the order history is displayed. On the other hand, if “YES” in the step S73, that is, if the checkout button 146 is selected, a check-out request is transmitted to the POS terminal 14 in a step S105. Although not shown here, when the POS terminal 14 receives the check-out request, the POS terminal 14 starts the check-out process on the POS terminal side, reads out the order information data 304f that is data on order information for each user, and reads out the order information data 304f. The payment of the corresponding user is settled, and the adjusted payment information is transmitted to the mobile terminal 200.

  Then, in a step S107, it is determined whether or not the price information transmitted from the POS terminal 14 has been received. If “NO” in the step S107, that is, if the price information is not received, the process returns to the same step S107 and waits until the price information is received. On the other hand, if “YES” in the step S107, that is, if the price information is received, the price is displayed on the display 222 in a step S109, the price is presented to the user, and the order processing is ended. At this time, the order application is terminated.

  In the checkout process, when the POS terminal 14 recognizes that the payment at the cash register has been completed, the POS terminal 14 receives the checkout of the corresponding user.

  According to the first embodiment, the CPU 14a of the POS terminal 14 and the CPU 212 of the portable terminal 200 cooperate to use a menu of a plurality of dishes provided at a store and unnecessary food information registered in the server 12. In addition, since the order of the dishes is managed so as not to include the unnecessary ingredients of the user, the user does not mistakenly order the dishes including the unnecessary ingredients. In addition, since unnecessary ingredient information is registered in the server 12 in advance, when a user places an order at a store, it is possible to save the trouble of checking each time whether or not allergic ingredients are included in each dish, The usability of the information processing system 10 can be improved.

  Further, according to the first embodiment, since the user is prohibited from ordering dishes containing unnecessary ingredients, the user does not have to check each time whether or not each dish contains unnecessary ingredients. In addition, it is possible to prevent a user from mistakenly ordering a dish containing unnecessary food materials of the user.

Further, according to the first embodiment, since unnecessary ingredients include allergic ingredients, it is possible to prevent a user from mistakenly ordering a dish including allergic ingredients. Therefore, the user can order food with confidence.
[Second embodiment]
The information processing system 10 of the second embodiment is the same as the first embodiment except that the dish including the unnecessary ingredients can be ordered without the unnecessary ingredients. It will be described, and a duplicate description will be omitted.

  For example, when a dish including allergic ingredients set by the user is selected, a warning is issued that allergic ingredients are included, and a confirmation is made as to whether or not to order the dish without the allergic ingredients. Be done. Then, when the user selects to order a dish excluding allergic ingredients, the user selects (adds) the selected dish to exclude allergic ingredients. However, if the user selects not to order a dish excluding allergic ingredients, a dish containing the allergic ingredients is not ordered.

  In the second embodiment, unlike the first embodiment, the order of the dish button 152 to which the dish including the allergic ingredients set by the user is assigned is not prohibited. Therefore, it is possible for the user to order a dish including allergic ingredients. However, when the food button 152 to which the food including the allergic ingredients set by the user is assigned is selected, a warning (hereinafter, referred to as a “third warning”) is issued. In the third warning, as described above, a warning about the inclusion of allergic ingredients is issued, and confirmation is made as to whether or not to order after changing to dishes excluding allergic ingredients. At this time, a third warning window 162 for performing a third warning is displayed on the display 222.

  FIG. 19 is an illustrative view showing one example of a third warning window 162 displayed on the portable terminal 200 in the second embodiment. The third warning window 162 is also displayed on the front of the menu selection screen 150.

  For example, when the "pork and noodles" cooking button 152 including the allergic ingredient "egg" set by the user is selected on the menu selection screen 150, a third warning window 162 is displayed as shown in FIG. . In this third warning window 162, "!!!! Attention !!!!! / {Pork Yakisoba} contains allergic ingredients" eggs "/ Do you order without" eggs "? Is displayed, the user is warned, and the intention confirmation is made as to whether or not to order (temporarily select) a dish excluding allergic ingredients.

  The third warning window 162 includes a "Yes" button 162a for ordering (temporarily selecting) the selected dish (here, "pork and noodles") and a "No" button for not ordering (temporarily selecting) the selected dish. Button 162b is displayed. Then, when the “Yes” button 162a is selected, that is, when the user intends to place an order for excluding allergic ingredients “eggs” from “pork and noodles”, the content of the change of ingredients excluding “eggs” is displayed. By linking, “pork yakisoba” is temporarily selected. Then, the third warning window 162 is hidden and the screen returns to the menu selection screen 150. Hereinafter, the same applies. On the other hand, when the “No” button 162b is selected, the menu selection screen 150 returns to “Pig Yakisoba” without being temporarily selected.

  Further, for example, when a dish including ingredients that the user dislikes is selected, as in the case where the allergic ingredients are included, a dish excluding the dislike ingredients can be ordered. Although illustration is omitted, when the dish button 152 to which the dish including the disgusting ingredients set by the user is assigned is selected, a second warning is issued as shown in the first embodiment. Here, if it is selected to order a dish containing a disliked ingredient, a further confirmation is made as to whether or not to remove the disliked ingredient. Here, for example, a message as to whether or not to change the order to a dish excluding the disliked ingredients is displayed, and a “Yes” button for ordering the dish excluding the disliked ingredients and the excluding the disliked ingredients are removed. A window is displayed that includes a "No" button to order food without having to order it.

  As described above, instead of confirming the intention in two steps, as another embodiment, in the second warning window 160, instead of the "Yes" button 160a, the order is changed to a dish excluding the disliked ingredients. A button for ordering food without removing the disliked ingredients may be provided to confirm the intention in one step.

  Hereinafter, an order process of the CPU 212 of the mobile terminal 200 in the second embodiment will be described with reference to a flowchart. The same processes as the order processes described in the first embodiment are denoted by the same reference numerals, and the same content is used. Will be omitted or briefly described. Note that the overall processing, the mobile terminal-side check-in processing, and the POS terminal-side check-in processing are the same as those in the first embodiment, and thus redundant description will be omitted.

  FIG. 20 is a flowchart showing a part of the order processing of the CPU 212 of the mobile terminal 200 in the second embodiment. Further, in the order processing of the second embodiment, the processing of steps S71 to S83 and the processing of steps S93 to S109 are the same as those of the first embodiment, so that a part of the order processing shown in FIG. Omitted.

  As shown in FIG. 20, if “YES” in the step S83, that is, if the dish selected in the step S77 includes allergic ingredients, the CPU 212 of the portable terminal 200 issues a third warning in a step S131. Execute. Specifically, the CPU 212 displays a third warning window 162 as shown in FIG. 19 on the display 222 to warn that allergic ingredients are included, and changes the order to a dish without allergic ingredients and places an order. It is confirmed whether or not to perform, and the process proceeds to step S133. In step S133, it is determined whether or not the order is changed to a dish excluding allergic ingredients, that is, whether or not the "Yes" button 162a is selected.

  If “NO” in the step S133, that is, if the “No” button 162b is selected, the process returns to the step S77 without setting the food selected in the step S77 to the temporary selection state. On the other hand, if “YES” in the step S133, that is, if the “Yes” button 162a is selected, the process proceeds to a step S137 described later.

  If “YES” in the step S91, that is, if the “Yes” button 160a is selected in the second warning window 160, in a step S135, the order is changed to a dish excluding the disliked ingredients. Judge whether or not.

  If “NO” in the step S135, that is, if the “No” button for ordering a dish without removing a disliked ingredient is selected, the process proceeds to a step S93, and the dish selected in the step S77 is left as it is. That is, the temporary selection state is set without removing the disliked ingredients. On the other hand, if “YES” in the step S135, that is, if the “Yes” button for ordering a dish excluding a disliked ingredient is selected, the process proceeds to a step S137.

  In step S137, the content of the change in the ingredients that excludes allergic ingredients or ingredients that are disliked is linked to the dish selected in step S77, and the process proceeds to step S93. Then, in step S93, the dishes associated with the changed contents of the ingredients are temporarily selected.

According to the second embodiment, it is possible to change a dish to a dish in which unnecessary ingredients are removed and place an order, so that the user can erroneously select a dish containing unnecessary ingredients without narrowing the choices of dishes. Ordering can be prevented.
[Third embodiment]
The information processing system 10 according to the third embodiment is the same as the information processing system 10 according to the first embodiment, except that an order can be made in consideration of unnecessary ingredients not only by the user himself but also by other users who are present. Therefore, different contents will be described, and redundant description will be omitted.

  For example, when a plurality of users are present, the POS terminal 14 creates a personal menu for each user in consideration of unnecessary ingredients of other users who are present. Therefore, in the third embodiment, the check-in information further includes information of a table having a seat where the user is seated. Therefore, the POS terminal 14 determines that two or more users sitting on the same table seat are the same, and detects them as one group including the two or more users.

  When the group is detected in this way, the POS terminal 14 acquires the unnecessary food information of all the users included in the group from the server 12, and displays the allergic food and the unnecessary food of the users included in the group. A personal menu for each user associated with the information is created, and the personal menu of each user is transmitted to each mobile terminal 200. Specifically, in the personal menu, as shown in the first embodiment, for the user himself / herself, the order is prohibited for allergic ingredients, and the user is warned that ingredients he dislikes include the disliked ingredients. At the same time, a confirmation is made as to whether or not to order the dish, and with regard to unnecessary ingredients for the attendees, the name of the attendees and a warning that they are allergic or disliked ingredients are warned, and It is created so that a confirmation is made as to whether or not to order a dish including.

  Therefore, in the third embodiment, when a certain user orders a dish including an unnecessary ingredient of another user included in the group according to his / her personal menu, the unnecessary ingredient of the other user is not ordered. The user is warned that the dish is included, and a confirmation is made as to whether or not to order the dish.

  For example, in the third embodiment, the food button 152 to which allergic ingredients set by another user are included and to which a dish that does not include the user's own allergic ingredients is assigned is not prohibited from ordering. The choice itself is possible. However, when the dish button 152 to which the dish including the allergic ingredients set by another user is assigned is touched, a warning (hereinafter, referred to as “fourth warning” for convenience) is issued. In this fourth warning, a fourth warning is issued to warn the user that the dish indicated by the dish button 152 contains allergic ingredients of other users included in the group and to confirm whether or not to order the dish. A window 164 is displayed on the display 222.

  FIG. 21 is an illustrative view showing one example of a fourth warning window 164 displayed on the portable terminal 200 in the third embodiment. The fourth warning window 164 is also displayed on the front of the menu selection screen 150.

  For example, when the food button 152 to which "crab fried rice" including the allergic ingredient "crab" set by another user is selected on the menu selection screen 150, as shown in FIG. A window 164 is displayed. In this fourth warning window 164, "!!!! Caution !!!!! /" Crab fried rice "contains allergic ingredients" Kani "of the attendant" Hanako-san "/ Do you order? Is displayed, the user is warned, and a determination is made as to whether or not to temporarily select (order) a dish.

  In the fourth warning window 164, a “Yes” button 164a for temporarily selecting the selected dish (here, “crab fried rice”) and a “No” button 164b for not temporarily selecting the selected dish are displayed. . When the “Yes” button 164a is selected, that is, when the user intends to order “crab fried rice”, “crab fried rice” is temporarily selected. At this time, the fourth warning window 164 is hidden and the screen returns to the menu selection screen 150. Hereinafter, the same applies. On the other hand, when the “No” button 164b is selected, “crab fried rice” is not temporarily selected and the screen returns to the menu selection screen 150.

  Furthermore, in the third embodiment, even when a dish including ingredients that the other user dislikes is selected, a warning is issued in the same manner as when the allergic ingredients are included, and the user is alerted, and A determination is made as to whether or not to make a temporary selection. Although illustration is omitted, a warning window similar to the second warning window 160 is displayed for a disliked food. For example, in the warning message displayed on the second warning window 160, by displaying the name of the user who has set the disliked foodstuff, it is specified who the disliked foodstuff is included.

  Hereinafter, the POS terminal-side check-in process of the CPU 14a of the POS terminal 14 and the order process of the CPU 212 of the mobile terminal 200 in the third embodiment will be described with reference to a flowchart, which is the same as the process described in the first embodiment. The processes are denoted by the same reference numerals, and the description of the duplicated content is omitted or briefly described. Note that the entire process and the mobile terminal-side check-in process are the same as those in the first embodiment, and a duplicate description will be omitted.

  FIG. 22 is a flowchart showing an example of the POS terminal-side check-in process of the CPU 14a of the POS terminal 14 in the third embodiment.

  In the third embodiment, the CPU 14a of the POS terminal 14 reads out the menu of the store in step S53, and determines in step S151 whether or not there is an attendant. That is, the CPU 14a determines whether a plurality of pieces of check-in information including information of the same table have been received. If “NO” in the step S151, that is, if a plurality of check-in information for the same seat is not received, it is determined that there is no co-occupant, and the process proceeds to a step S55. On the other hand, if “YES” in the step S151, it is determined that there is the attendant, a group including a plurality of users is detected, and in step S153, all the attendees (all the users included in the group) are sent to the server 12. The transmission of the unnecessary food information is requested, and the process proceeds to step S57. Therefore, when there is an attendant, in step S59, a personal menu is created in which all unnecessary food information of the attendant is considered.

  FIG. 23 is a flowchart illustrating an example of an order process of the CPU 212 of the mobile terminal 200 according to the third embodiment. Further, in the order processing of the third embodiment, the processing of steps S71 to S83 and the processing of steps S91 to S109 are the same as those of the first embodiment, so that a part of the order processing shown in FIG. Omitted.

  In the third embodiment, if “NO” is determined in the step S87, that is, the dish selected in the step S77 does not include allergic ingredients and dislike ingredients of the user of the portable terminal 200 in the third embodiment. In this case, the process proceeds to step S171.

  In step S171, it is determined whether or not the food selected in step S77 includes unnecessary ingredients of other users included in the group. If “NO” in the step S171, that is, if the food selected in the step S77 does not include unnecessary food of another user included in the group, the process proceeds to a step S93.

  On the other hand, if “YES” in the step S171, that is, if the dish selected in the step S77 includes unnecessary ingredients of other users included in the group, a fourth warning is executed in a step S173. Specifically, the CPU 212 displays a fourth warning window 164 on the display 222 to warn that unnecessary food of another user is included, and confirms whether or not to order the dish, Proceed to S91.

  According to the third embodiment, when a user orders a dish that includes unnecessary ingredients of another user included in the same group, the user is warned that the unnecessary ingredients of the other user are included, and Since it is confirmed whether or not to order the dish, the user can be notified that the dish to be ordered includes unnecessary ingredients of the attendee, and the attendee mistakenly includes the unnecessary ingredient. Eating a dish can be prevented.

  Further, according to the third embodiment, if the user does not include the allergic ingredients, the dish including unnecessary ingredients of the other users present can be ordered, so that the order can be ordered without narrowing the choices of the dishes. be able to.

  In the first to third embodiments, the user's basic information and unnecessary food information are registered (stored) in the server 12, but the present invention is not limited to this. For example, the user's basic information and unnecessary food information may be stored in the mobile terminal 200, or may be input by the user at a store at the time of check-in. The personal menu may not be created by the POS terminal 14 but may be created by the mobile terminal 200. For example, the portable terminal 200 acquires the menu of the store from the POS terminal 14, refers to the unnecessary food information of the registered user, and prevents the order of the food including the allergic food. A personal menu of the user may be created that prompts for confirmation when ordering a dish that includes.

  Further, in the first to third embodiments, the case where the mobile terminal 200 owned by the user is used has been described, but the present invention is not limited to this. For example, the mobile terminal 200 may be a terminal provided in a store.

  Further, the modifications of the first embodiment shown in the second embodiment and the third embodiment can be adopted simultaneously.

  Furthermore, specific numerical values, screen configurations, and the like described in the above-described embodiments are merely examples, and can be appropriately changed according to actual products. In addition, the order of processing of each step of the flowchart illustrated in the above-described embodiment can be appropriately changed as long as the same result is obtained.

DESCRIPTION OF SYMBOLS 10 ... Information processing system 12 ... Server 14 ... POS terminal 16 ... Network 200 ... Portable terminal

Claims (6)

An information processing system in which a user operates a mobile terminal to order food in a store,
Registration means for registering unnecessary ingredient information indicating unnecessary ingredients set for each user,
Menu creation means for creating a menu including a plurality of dishes provided in the store, and, based on the menu created by the menu creation means, and the unnecessary ingredients information registered in the registration means,
Based on the menu created by the menu creation means, and the unnecessary ingredient information registered in the registration means, comprising a management means for managing the order of dishes so that unnecessary ingredients of the user are not included,
The unnecessary ingredients include allergic ingredients and dislike ingredients,
The management means, when a dish containing the allergic ingredient is selected, changes the order to a dish excluding the allergic ingredient from the dish and places an order, and when a dish containing the dislike ingredient is selected, the dish is selected. An information processing system that presents a user with an option to select whether to order without removing disliked ingredients from the menu or to change the dish to a dish without the disliked ingredients . Further comprising a group detection means for detecting a group including a plurality of users present at the same time,
When the group is detected, the management unit acquires the unnecessary ingredient information of all the users included in the group, and selects a dish including the unnecessary ingredients of the users included in the group. comprising warning means for performing warning to claim 1 Symbol placement information processing system. The information processing system according to claim 2 , wherein the warning unit warns the user that the order of the food is prohibited when the user selects a food including unnecessary ingredients. 3. The information according to claim 2 , wherein, when a dish including unnecessary ingredients of another user who is present is selected, the warning unit issues a warning that presents a user with an option as to whether or not to select the dish. Processing system. In a store, an information processing program executed in the mobile terminal used in the information processing system in which the user operates the mobile terminal to order food,
The mobile terminal computer,
Registration means for registering unnecessary ingredient information indicating allergic ingredients and dislike ingredients set for each user,
Menu acquisition means for acquiring a menu of a plurality of dishes provided at the store from an external computer for creating the menu; and the menu acquired by the menu acquisition means, and the unnecessary ingredient information registered in the registration means. If a dish containing the allergic ingredient is selected based on the selected dish, the dish is changed to a dish excluding the allergic ingredient and ordered, and if a dish containing the disliked ingredient is selected, the dish is selected. An information processing program that functions as a management unit that presents a user with an option of selecting whether to order without removing disliked ingredients from the menu or to change the dish to a dish without the disliked ingredients . An information processing method of an information processing system in which a user operates a mobile terminal to input a food order in a store,
The computer of the information processing system,
(A) Registering unnecessary ingredient information indicating allergic ingredients and dislike ingredients set for each user,
(B) creating a menu of a plurality of dishes provided in the store; and (c) selecting a dish containing the allergic ingredients based on the menu created in (b) and the unnecessary ingredient information. If the dish is changed to the dish excluding the allergic ingredients from the dish and ordered, and if the dish containing the hated ingredients is selected , order without removing the hated ingredients from the dish or order from the dish. An information processing method for presenting a user with an option to select whether to change to a dish excluding the disliked ingredients .

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