JP6529764B2 - Ticketing machine - Google Patents

Description

Embodiments of the present invention relate to a ticketing machine .

  Some automatic ticket processing machines such as an automatic ticket vending machine have a foreign language support function that provides operation guidance in a foreign language. The foreign language support function of the conventional ticket vending machine selects the language used by the user and provides operation guidance in the foreign language selected by the user. However, it is sometimes difficult for foreigners to understand the operation itself of selecting the selection button for selecting the foreign language correspondence. In addition, tickets requiring confirmation of the certificate (discounted ticket, plan ticket, etc.) are issued after the clerk has confirmed the certificate possessed by the user. For this reason, ticketing by staffing takes time and effort for ticketing procedures.

Unexamined-Japanese-Patent No. 2002-351989

In order to solve the above-mentioned subject, it aims at providing a ticket-issuing machine which can issue a ticket by easy operation.

According to the embodiment, the ticket issuing machine has a storage unit, a communication unit, a reading unit, a guiding unit, and a ticket issuing unit.
Ticketing machine. The storage unit stores language data corresponding to a predetermined foreign language. The communication unit communicates with a server that stores language data corresponding to a language other than the predetermined foreign language. The reading unit reads country information from a passport carried by the user. When the language according to the country information read from the passport is the predetermined foreign language, the guidance unit issues a ticketing operation using language data of the language according to the country information read from the passport stored by the storage unit The language data corresponding to the country information read from the passport acquired from the server via the communication unit if the language corresponding to the country information read from the passport is not the predetermined foreign language Use it to guide ticketing operations. The ticket issuing unit issues a ticket instructed by the user by the ticket issuing operation guided by the information unit.

FIG. 1 is a block diagram showing a configuration example of a station service system (ticket processing system) according to the first and second embodiments. FIG. 2 is a block diagram showing a configuration example of an automatic ticket vending machine (automatic ticket processing machine) according to the first and second embodiments. FIG. 3 is a block diagram showing an example of the configuration of a server according to the first and second embodiments. FIG. 4 is a flowchart for explaining an operation example of the automatic ticket vending machine according to the first embodiment. FIG. 5 is a flowchart for explaining an operation example of the passport handling process in the automatic ticket vending machine according to the first embodiment. FIG. 6 is a flowchart for explaining an operation example of portable terminal support processing in the automatic ticket vending machine according to the first embodiment. FIG. 7 is a flow chart for explaining an operation example of the handbook corresponding process in the automatic ticket vending machine according to the first embodiment. FIG. 8 is a flowchart for explaining an operation example of ID card handling processing in the automatic ticket vending machine according to the first embodiment. FIG. 9 is a flowchart for explaining an operation example of the automatic ticket vending machine according to the second embodiment. FIG. 10 is a flowchart for explaining an operation example of the server according to the second embodiment.

Hereinafter, embodiments will be described with reference to the drawings.
First Embodiment
FIG. 1 is a diagram showing a configuration example of a station service system (ticket processing system) including a station service as an automatic ticket processing device according to the first embodiment.
The station service system according to the present embodiment is a system configured of various station services that perform various station tasks in a transportation system such as a railway. In the station management system, use of transportation facilities such as railways is enabled by a ticket medium (ticket) such as a ticket, a commuter pass, a limited express ticket, a settlement ticket, and a card (for example, a prepaid card or post pay card) It is a thing.

  The station service system, as shown in FIG. 1, is an automatic ticket vending machine 1 (1A, 1B, ..., 1N), an automatic ticket gate 2 (2A, 2B, ..., 2N), an automatic commuter pass issuing machine 3, an automatic checkout machine 4 and the server 5 etc. For example, station work equipment such as an automatic ticket vending machine 1, an automatic ticket gate 2, an automatic commuter pass issuing machine 3 and an automatic checkout machine 4 as shown in FIG. 1 are installed at each station. The station office equipment such as the automatic ticket vending machine 1, the automatic ticket gate 2, the automatic commutation ticket issuing machine 3, and the automatic checkout machine 4 have an automatic function having a function of processing a ticket medium (ticket) according to the user's own operation. It is a ticket processing machine.

  For example, the automatic ticket vending machine 1 is installed at a ticket gate of each station. The automatic ticket vending machine 1 has a function as an automatic ticket processing machine operated by the user himself. For example, the ticket vending machine 1 issues a ticket medium such as a ticket, a coupon ticket, a limited express ticket, a discount ticket or a plan ticket according to the amount of money received from the user. In addition, the automatic ticket vending machine 1 newly issues a card (for example, an IC card) in which the amount information usable as electronic money is written according to the amount received from the user, or the user holds It may have a function of updating the money amount information that can be used as electronic money recorded on a certain card. Further, the automatic ticket vending machine 1 has a display unit, a speaker, and the like as a guiding means for notifying a user of a guide etc. during a ticket processing such as a ticket issuing process.

  The automatic ticket gate 2 controls passage (ticket processing) to the user based on information stored in a ticket medium owned by the user. Automatic ticket gate 2 is installed, for example, at a ticket gate of a station. The automatic ticket gate 2 has a processing function of processing a magnetic ticket or an IC card as a ticket medium. That is, the automatic ticket gate 2 reads the information stored in the ticket medium owned by the user, and based on the information read from the ticket medium, determines whether the user can pass (enter or participate). And controlling the passage of the user based on the determination result. Further, the automatic ticket gate 2 has a guide unit for notifying a user of a guide etc. during the ticket processing and a display unit and a speaker as a notification unit.

  The automatic commuter pass issuer 3 is installed, for example, at each station or the like. The automatic commutation ticket issuing device 3 has a function as an automatic ticket processing device operated by the user himself. The automatic commutation ticket issuing machine 3 receives an amount from the user and newly issues a ticket medium (for example, an IC card or a magnetic ticket) in which the commutation ticket information is written, or is used as a commuter ticket It has a function of issuing a continuous commuter pass by updating the commuter pass information recorded in the ticket medium. In addition, the automatic commutation ticket issuing machine 3 has a display unit and a speaker as a notification unit or a notification unit for notifying a user of guidance and the like during ticket processing such as a commutation ticket issuance processing.

  The automatic settlement machine 4 is installed, for example, on the premises of each station. The automatic settlement machine 4 has a function as an automatic ticket processing machine operated by the user himself. The automatic settlement machine 4 is a device that performs settlement processing of a ride fare and the like. For example, the automatic settlement machine 4 performs settlement processing on a ticket medium such as a ticket, a multi-count ticket, or a commuter ticket. For example, the automatic settlement machine 4 settles the amount of money which is insufficient to participate in the ticket medium owned by the user, and issues the settlement ticket after the settlement is completed. In addition, the automatic settlement machine 4 may have a function of updating the amount information that can be used as electronic money on the card held by the user. Further, the automatic settlement machine 4 has a display unit and a speaker as a guidance unit or a notification unit for notifying the user of guidance etc. during the ticket processing such as the settlement process.

  The server 5 is configured by, for example, a server computer having a processor, a memory, various interfaces, and the like. The server 5 has a function of performing data communication with the station service of each station. The server 5 may perform data communication with the station service of each station via a device such as a data aggregator provided for each station or management area. For example, the server 5 has a function of responding to a query in response to a query from each station. The server 5 also has a function of communicating with an external system. The server 5 has a function of receiving information provision from the external system and distributing information acquired from the external system to the station apparatus.

Next, the configuration of the automatic ticket vending machine 1 as an example of the automatic ticket processing machine will be described.
FIG. 2 shows a configuration example of the automatic ticket vending machine 1 according to the embodiment.
The automatic ticket vending machine 1 shown in FIG. 2 is installed at each railway station and the like, and issues tickets such as a ticket, a coupon ticket, a limited express ticket, a seat specification ticket, or a planning ticket. For example, it is assumed that the automatic ticket vending machine 1 issues a ticket medium (ticket) processed by a station management machine such as an automatic ticket gate or an automatic check machine according to the user's own operation. Further, the automatic ticket vending machine 1 may perform ticket processing other than ticketing processing for updating information on a ticket medium or displaying information on a ticket medium.

  As shown in FIG. 2, the automatic ticket vending machine 1 includes a control unit 10, a customer service display unit 11, a clerk display unit 12, an audio unit 13, a data memory 14, a communication unit 15, a card processing unit 16, and a bill processing unit 17. , A coin processing unit 18, a ticket issuing unit 19, and an NFC communication unit 20.

  The control unit 10 controls the entire automatic ticket vending machine 1. The control unit 10 includes a processor 10 a such as a CPU, a RAM 10 b, a memory 10 b such as a ROM, and various interfaces. The processor 10a is a CPU or the like that executes a program. The memory 10 b includes a RAM, a ROM, and a rewritable non-volatile memory (for example, EEPORM, FROM, etc.). The control unit 10 implements various functions by executing a program stored in the memory 10 b by the processor 10 a. For example, the control unit 10 is connected to each unit in the automatic ticket vending machine 1 through an interface, and controls each unit in the automatic ticket vending machine 1. Further, the control unit 10 executes various arithmetic processing by executing a program stored in the memory 10 b by the processor 10 a. The control unit 10 functions as a setting unit that performs setting according to information acquired from an NFC device as a short distance wireless device described later.

  The customer service display unit 11 is a display device that displays various guidance and the like for the user. The customer service display unit 11 has a touch panel 11a as an operation means. The customer display unit 11 is configured of a liquid crystal display device or the like with a touch panel built-in. The customer service display unit 11 displays a selection button for the user to select along with operation guidance and the like. The touch panel 11a detects a touch on the display area of the selection button. For example, the customer service display unit 11 displays a selection button (or selection button displaying a destination) displaying the amount of money for selecting a desired ticket, and indicates that the user has touched the display portion of the selection button. Detection is performed by the touch panel 1a.

  The clerk display unit 12 is a display device that displays various guidance and the like to the clerk. The clerk display unit 12 has a touch panel 12a. The clerk display unit 12 is configured of a liquid crystal display device or the like with a built-in touch panel. The clerk display unit 12 displays various keys for accepting operations by the clerk, and is adapted to accept various operations by the clerk by touching the display areas of the keys.

  Further, the control unit 10 has a function of controlling the display unit 11 and the display unit 12. That is, the control unit 10 controls the content to be displayed on the display unit 11 or the display unit 12. Further, the control unit 10 is configured to detect an input to the touch panel 11 a of the display unit 11 or the touch panel 12 a of the display unit 12.

  The voice unit 13 performs voice guidance. The audio unit 13 is configured by a speaker or the like. The audio unit 13 emits an audio according to the audio data. For example, the audio unit 13 outputs audio guidance related to the operation guidance displayed on the display unit 11. The customer service display unit 11 and the audio unit 13 function as a guide unit for performing guidance according to the language setting or a notification unit for notifying a notification.

  The data memory 14 stores various data. For example, the data memory 14 has a fare memory 14a. The fare memory 14a stores fare data and the like. Further, the data memory 14 includes setting data for the control unit 10 to make various determinations, display data to be displayed on the customer service display unit 11 and the clerk display unit 12, and voice for the voice unit to give voice guidance. Store data etc.

  For example, the data memory 14 stores display data and voice data as language data for providing guidance by display or guidance by voice. The data memory 14 stores default language (e.g., Japanese) and language data of major foreign languages (e.g., display data and voice data). The data memory 14 may store the language of the default setting and the font data of the main foreign language as display data among the language data. The data memory 14 may also store display data as image data such as a bitmap. Note that language data of foreign languages other than the default setting language (for example, Japanese) may be acquired from the server 5.

The communication unit (transmission unit) 15 is a communication unit for performing data communication with the server 5 or another station service device. The communication unit 15 is, for example, a network interface.
The card processing unit 16 is connected to the card slot 16a. The card processing unit 16 processes the card inserted into the card slot 16a, and discharges the processed card from the card slot 16a. The card processing unit 16 has a processing unit corresponding to the type of storage medium as a card to be handled. For example, when handling a noncontact IC card, the card processing unit 16 is equipped with a reader / writer for communicating with the noncontact IC card. When handling a magnetic card in which magnetic information is stored, the card processing unit 16 is provided with a magnetic head or the like for reading and writing magnetic information. For example, as a form of cards handled by the card processing unit 16, for example, a card having a function such as a stored fair (SF) card, a commuter pass, a credit card or an electronic money card is assumed.

  The bill processing unit 17 is connected to the bill slot 17a. The bill processing unit 17 is configured to process the bill inserted into the bill slot 17 a or discharge it from the bill slot 17 a such as a bill as a change processed in the bill processing unit 17. The bill processing unit 17 has a function of determining the bill type of the bill, and checking the authenticity of the bill.

  The coin processing unit 18 is connected to the coin slot 18a and the coin outlet 18b. That is, the coin processing unit 18 processes coins inserted into the coin insertion slot 18a, and discharges coins stored in a storage unit (not shown) from the coin discharge opening 18b as a change. The coin processing unit 18 determines the type of the inserted coin, inspects the coin, stores the inspected coin in a storage unit (not shown), or the coin of the amount instructed by the control unit 10 from the storage unit Have the function of releasing The bill processing unit 17 and the coin processing unit 18 function as a cash processing unit.

  The ticket issuing unit 19 is connected to the ticket issue port 19a. The ticketing unit 19 creates a ticket and issues the ticketed ticket by discharging the created ticket from the ticket issue port 19a. For example, the ticket issuing unit 19 has a paper sheet insertion unit, an attitude control unit, a cutter unit, a printing unit, a collection unit, a transport unit, a punch unit, an encoding unit, a holding unit, a discharge port (all not shown). With these configurations, the ticket issuing unit 19 cuts a roll paper-like medium (for example, a magnetic recording medium) into a predetermined size, performs ticket printing and recording of magnetic information, etc. on the cut ticket and issues the ticket as a ticket It discharges from the mouth 19a.

  The NFC communication unit (reading unit) 20 is an interface that performs proximity type non-contact communication (NFC: Near Field Communication). NFC is a wireless communication used for a noncontact IC card or the like. The NFC communication unit 20 communicates with a device (NFC device) having an NFC function. The NFC communication unit 20 includes an antenna, a communication control unit, and the like. The NFC device (near-field wireless device) capable of communicating with the NFC communication unit 20 can be realized by an IC chip incorporated in a medium in a card, a notebook, a mobile device, or the like. For example, an NFC device is an IC built in a passport, a portable terminal (such as a mobile phone, a smartphone, or a tablet PC), a certificate of the disabled, or an ID card (such as a certificate issued by a public organization such as a driver's license) Assume a tip.

FIG. 3 is a block diagram showing a configuration example of the server 5.
As shown in FIG. 3, the server 5 includes a control unit 50, a data memory 51, a first communication unit 52, a second communication unit 53, and the like.
The control unit 50 controls the server 5. The control unit 50 includes a processor 50a, a memory 50b, various interfaces, and the like. The processor 50a is a CPU or the like. The memory 50 b is, for example, a RAM, a ROM, and a rewritable non-volatile memory (for example, EEPORM, FROM, etc.). The memory 50 b includes a buffer memory for temporarily storing data, and a program memory for storing various programs executed by the processor 50 a, control data, and the like. In the control unit 50, various functions are realized by the processor 50a executing a program stored in the memory 50b. For example, the control unit 50 creates response data and functions as a response unit that transmits the created response data to the automatic ticket processor.

  The data memory 51 is a storage device for storing data. The data memory 51 stores information to be distributed to each automatic ticket processing machine (for example, the automatic ticket vending machine 1). For example, the data memory 51 stores service setting information to be distributed to an automatic ticket processor. The service setting information may be language setting information displayed by the automatic ticket processing machine, setting information of the operation mode of the automatic ticket processing machine, information indicating a ticket which can be issued to a specific user by the automatic ticket processing machine, or automatically It includes guidance information such as a notification to be displayed to a specific user by the ticket processing machine. The specific language setting information may include display data in characters according to the language setting.

  The first communication unit 52 is an interface for performing data communication with each station service device. The server 5 acquires information from each station equipment by the first communication unit 52, and delivers information to each station equipment. The first communication unit 52 functions as a receiving unit. The second communication unit 53 is an interface for performing data communication with an external system. The external system that can communicate by the second communication unit 53 may be, for example, a system that performs user authentication based on information from the station apparatus (read information from the NFC device), or for the user It may be a system that provides information such as a notification to be displayed by the automatic ticket processor.

Next, the operation of the automatic ticket processing machine according to the first embodiment will be described.
FIG. 4 is a flowchart for explaining an operation example of the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment.
In the standby state, the automatic ticket vending machine 1 can communicate with the NFC device by the NFC communication unit 20. For example, the control unit 10 of the automatic ticket vending machine 1 causes the NFC communication unit 20 to transmit a response request signal. The NFC device is activated upon receiving the radio wave from the NFC communication unit 20, and transmits a response signal to the response request signal. When the control unit 10 receives the response from the NFC device by the NFC communication unit 20, the control unit 10 establishes a communication state with the NFC device. When the communication state with the NFC device is established, the control unit 10 of the automatic ticket vending machine 1 acquires (reads) the information recorded in the NFC device by the NFC communication unit 20 (step S11).

  The NFC device is, for example, a proximity type non-contact communication embedded in a certificate (card, notebook, etc.) such as a passport, a certificate for disabled persons, an ID card (eg, a driver's license or a certificate issued by a public organization) (NFC) An IC chip having a function. In addition, the NFC device may be an IC chip having a proximity type non-contact communication function built in a portable terminal such as a portable telephone. An IC chip as an NFC device includes a processor, a memory, a communication unit for contactless communication, and the like. The NFC device stores information including type information (passport, handbook of disabled persons, or information indicating that it is an ID card) and ID information (unique identification information). The NFC communication unit 20 reads information stored in an IC chip as an NFC device. The NFC communication unit 20 reads information including at least type information and ID information from the NFC device.

  For example, an IC chip (NFC device) with a built-in passport has type information indicating that it is a passport, ID information which is unique identification information, country information, personal information (name, age, gender, etc.) etc. Remember as. In addition, the IC chip (NFC device) built in the portable terminal includes type information indicating that it is NFC in the portable terminal, an ID code which is unique identification information, terminal setting information including language setting, etc., personal information ( The name, age, gender, etc. are stored as portable terminal information.

  The IC chip (NFC device) with a built-in handbook for persons with disabilities has type information indicating that it is a handbook for persons with disabilities, an ID code that is unique identification information, information indicating the type of obstacle, information indicating the grade of obstacle, and Information (name, age, gender, etc.) etc. are stored as handbook of disabled persons. In addition, an IC chip (NFC device) built in an ID card (for example, a driver's license) has type information indicating that it is an ID card, an ID code which is unique identification information, information indicating a license type, and personal information ( Store name, age, gender etc. as ID card information.

  The control unit 10 of the automatic ticket vending machine 1 determines the type of the NFC device based on the information read by the NFC communication unit 20. First, the control unit 10 determines whether the read information is passport information (a device from which information is read by NFC is an NFC device with a built-in passport) (step S12). For example, the control unit 10 determines whether or not the read information is passport information based on whether or not the information read from the NFC device is type information indicating that it is a passport. If it is determined that the read information is passport information (YES in step S12), the control unit 10 executes a passport handling process (step S13). The passport handling process will be described later.

  If it is determined that the read information is not passport information (NO in step S12), the control unit 10 determines whether the read information is portable terminal information (a device from which information is read by NFC is an NFC device embedded in a portable terminal). It is determined (step S14). For example, the control unit 10 determines whether or not the read information is mobile terminal information, depending on whether or not the information read from the NFC device is type information indicating that the mobile terminal is a mobile terminal. If it is determined that the read information is mobile terminal information (YES in step S14), the control unit 10 executes mobile terminal handling processing (step S15). The portable terminal handling process will be described later.

  When it is determined that the read information is not the portable terminal information (NO in step S14), the control unit 10 determines that the read information is the disabled notebook information (the device from which the information is read by NFC is the NFC device built in the disabled notebook). It is determined whether there is any (step S16). For example, the control unit 10 determines whether or not the read information is handicap information according to whether or not the information read from the NFC device includes type information indicating that it is a portable terminal. If it is determined that the read information is the disabled notebook information (step S16, YES), the control unit 10 executes the disabled notebook handling process (step S17). The handbook handling process will be described later.

  If it is determined that the read information is not ID card information (NO in step S16), the control unit 10 determines whether the read information is ID card information (a device from which information is read by NFC is an NFC device with an ID card). It is determined whether or not it is (step S18). For example, the control unit 10 determines whether or not the read information is ID card information based on whether or not the information read from the NFC device is type information indicating that it is an ID card. If it is determined that the read information is ID card information (YES in step S18), the control unit 10 executes an ID card handling process (step S19). The ID card handling process will be described later.

When the NFC communication unit 20 does not read information, the control unit 10 accepts an operation by the user as a normal operation mode (step S20). When receiving an operation by the user (YES in step S20), the control unit 10 executes a process according to the operation (step S21). For example, when the user selects a ticket issue button, the control unit 10 executes a ticket issue process for issuing a ticket corresponding to the selected ticket issue button.
In addition, even when the passport compatible process, the portable terminal compatible process, the disabled person certificate compatible process, or the ID card compatible process is executed, the control unit 10 receives the operation by the user (step S20), and the user operation is performed. The process according to it is performed (step S21).

Next, a passport handling process in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 5 is a flowchart for explaining the passport handling process in the automatic ticket vending machine 1.
The control unit 10 of the automated ticket vending machine 1 extracts the user's country information from the read passport information when the passport information is read from the NFC built-in passport. After extracting country information, the control unit 10 determines whether the extracted country information is foreign (step S31). Here, countries other than the language of the default setting in the automatic ticket vending machine 1 are referred to as foreign countries.

  If it is determined that the country information is foreign (YES in step S31), the control unit 10 determines the language corresponding to the country information (step S32). For example, it is assumed that the automatic ticket vending machine 1 stores information for determining a language corresponding to country information in the data memory 14. In this case, the control unit 10 determines a language corresponding to the read country information based on the information stored in the data memory 14. In addition, the control unit 10 of the automatic ticket vending machine 1 may inquire of the server 5 a language corresponding to the read country information, and acquire information indicating the language corresponding to the country information from the server 5.

  When the language corresponding to the country information is specified, control unit 10 determines whether or not language data (display data such as font data and voice data) of the language is stored in data memory 14 (step S33). ). If it is determined that the language data is not stored (YES in step S33), the control unit 10 acquires the language data from the server 5 (step S34). The language data is information including display data of the language and voice data of the language. For example, the automatic ticket vending machine 1 acquires display data as image data from the server 5 for language data of a language in which font data is not stored, and displays language data in a language in which font data is stored. The information of the text portion of is acquired from the server 5 as a character code.

  When language data corresponding to the country information is acquired from the data memory 14 or the server 5, the control unit 10 sets the language to perform guidance display and voice guidance using the acquired language data (step S35).

  Further, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read passport information (step S36). For example, the notification information is stored in the data memory 14 in association with the ID information of the passport information. In this case, the control unit 10 extracts ID information from the passport information, and searches the data memory 14 for notification information corresponding to the ID information for the extracted ID information.

  The notification information may be stored in the data memory 14 in association with information other than the ID information included in the passport information. For example, when the notification information is stored in the data memory 14 in association with the country information, the automatic ticket vending machine can provide the notification according to the passport country information (nationality).

  Furthermore, the server 5 may manage notification information associated with passport information such as ID information. In this case, the control unit 10 of the automatic ticket vending machine 1 queries the server 5 for notification information corresponding to the read passport information (for example, ID information), and acquires notification information corresponding to the passport information from the server 5. It is good.

  When there is notification information corresponding to the read passport information (step S36, YES), the control unit 10 notifies notification information corresponding to the passport information (step S37). For example, the control unit 10 causes the display unit 11 to display notification information as a guidance display in the set language setting, or causes the audio unit 13 to give voice guidance.

  As described above, when the automatic ticket processing machine according to the first embodiment reads the passport information from the NFC device with a built-in passport by NFC, the operation guidance is based on the information such as the country information read from the passport by NFC. Determine the language to be used, etc., and perform guidance setting in the determined language. The user can receive operation guidance in a language corresponding to the user's country information (nationality) by the automatic ticket processor by turning over the passport incorporating the NFC device.

  In addition, the automatic ticket vending machine according to the first embodiment has a function of notifying the user of a notice associated with information such as ID information which can be read out from a passport by NFC during ticket processing such as ticket processing. Thus, a user who has stolen a passport built in NFC device can receive notification for the user during processing such as ticketing.

Next, the portable terminal corresponding process in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 6 is a flowchart for explaining the portable terminal handling process in the automatic ticket vending machine 1.
The control unit 10 of the automatic ticket vending machine 1 extracts the language setting information of the mobile terminal from the read mobile terminal information, when the mobile terminal information is read from the NFC device incorporated in the mobile terminal. If the language setting information of the portable terminal can be extracted, the control unit 10 determines whether the extracted language setting is a foreign language setting (step S41). Here, a language other than the default setting language in the automatic ticket vending machine 1 is a foreign language.

  If it is determined that the language setting is a foreign language (YES in step S41), control unit 10 stores language data (display data such as font data and voice data) of a language conforming to the language setting in data memory 14. It is determined whether or not it is (step S42). If it is determined that the language data of the language is not stored (YES in step S42), the control unit 10 acquires the language data from the server 5 (step S43). When language data of a language according to the language setting is acquired from the data memory 14 or the server 5, the control unit 10 uses the acquired language data to set the language for guidance display and voice guidance (step S44).

  Furthermore, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read portable terminal information (step S45). For example, the notification information is stored in the data memory 14 in association with the ID information of the portable terminal information. In this case, the control unit 10 extracts ID information from the portable terminal information, and searches the data memory 14 for notification information corresponding to the ID information for the extracted ID information.

  Further, the notification information may be stored in the data memory 14 in association with information other than the ID information included in the portable terminal information. For example, if the notification information is stored in the data memory 14 in association with the type of mobile terminal (for example, information identifying the model), the automatic ticket vending machine provides the notification according to the type of mobile terminal. It becomes possible.

  Furthermore, the server 5 may manage notification information associated with mobile terminal information such as ID information. In this case, the control unit 10 of the automatic ticket vending machine 1 inquires the server 5 of notification information corresponding to the read portable terminal information (ID information), and acquires notification information corresponding to the portable terminal information from the server 5 It is good.

  If there is notification information corresponding to the read mobile terminal information (YES in step S45), the control unit 10 notifies notification information corresponding to the mobile terminal information (step S46). For example, the control unit 10 causes the display unit 11 to display notification information as a guidance display in the set language setting, or causes the audio unit 13 to give voice guidance.

  As described above, when the automatic ticket processing machine according to the first embodiment reads out the portable terminal information from the NFC device incorporated in the portable terminal by NFC, based on the information such as the language setting read out from the portable terminal, Set the guidance in the language according to the language setting of the terminal. Thereby, the user can receive operation guidance in a language set by his / her terminal by turning the portable terminal incorporating the NFC device into the automatic ticket processing machine.

  In addition, the automatic ticket processing machine according to the first embodiment has a function of notifying the user of a notice associated with information such as ID information which can be read out from the portable terminal by NFC during ticket processing such as ticket processing. . As a result, a user who hesitates over a portable terminal with a built-in NFC device can receive notification for the user during processing such as ticketing.

Next, the processing for handling the handbook of a disabled person in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 7 is a flowchart for explaining the handicap handling process in the automatic ticket vending machine 1.
The control unit 10 of the automatic ticket vending machine 1 determines whether or not the disabled person discount is possible based on the read disabled person notebook information, when the disabled person notebook information is read from the NFC device built in the disabled person notebook (step S51). ). For example, the control unit 10 determines whether or not a discount ticket is to be issued based on the information indicating the grade of the fault and the information indicating the type of the fault included in the handbook of the disabled. The conditions under which the discounted ticket can be issued are information prescribed in advance as operation information, and are assumed to be information stored in the data memory 14. The control unit 10 determines whether the handbook of disabled persons read based on the dispensable ticket information of the discounted ticket stored in the data memory 14 is capable of issuing the discounted ticket.

  If it is determined that the discounted ticket can be issued (YES in step S51), the control unit 10 determines a discount rate (or discount amount) (step S52). The discount rate (or discount amount) is information prescribed in advance as operation information, and is assumed to be information stored in the data memory 14. The control unit 10 determines a discount rate based on the read disability certificate information based on the information indicating the discount amount (discount rate) stored in the data memory 14.

  When the discount rate is determined, the control unit 10 sets a selection button for disabled person discount indicating the determined discount rate (step S53). For example, the control unit 10 additionally displays on the customer service display unit 11 a discount ticket selection button to which the determined discount rate is applied. As a result, the user can select the discounted ticket displayed on the customer service display unit 11 with the touch panel 11a.

  Further, the control unit 10 of the automatic ticket vending machine 1 determines whether or not a ticket for a carer (care ticket) can be issued based on the read disability certificate information (step S54). It is assumed that the conditions under which the nursing care ticket can be issued are information defined in advance as operation information, and are information stored in the data memory 14. The control unit 10 determines whether the handbook of disabled persons read based on the dispensable ticket information of the discounted ticket stored in the data memory 14 is capable of issuing the discounted ticket. The automatic ticket vending machine 1 may inquire of the server 5 whether or not the care ticket can be issued.

  If it is determined that the care ticket can be issued (step S54, YES), the control unit 10 sets a selection button for the care ticket (step S55). For example, the control unit 10 additionally displays a care ticket selection button on the customer service display unit 11. As a result, the user can select the care ticket displayed on the customer service display unit 11 with the touch panel 11a.

  Furthermore, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read disabled person notebook information (for example, ID information) (step S56). For example, the notification information is stored in the data memory 14 in association with the ID information of the handbook of the disabled. In this case, the control unit 10 extracts the ID information from the handbook of the disabled and searches the data memory 14 for notification information corresponding to the ID information for the extracted ID information.

  Further, the notification information may be stored in the data memory 14 in association with information other than the ID information included in the disabled person's notebook information. For example, if the notification information is stored in the data memory 14 in association with the type of failure or the grade of failure, the automatic ticket vending machine provides the notification according to the type of failure or the grade of failure. It is possible to

  Furthermore, the server 5 may manage the notification information associated with the disabled person's notebook information such as the ID information. In this case, the control unit 10 of the automatic ticket vending machine 1 inquires of the server 5 about notification information corresponding to the read disabled person's notebook information (ID information), and acquires from the server 5 notification information corresponding to the disabled person notebook information. You may do so.

  If there is notification information corresponding to the read disabled person notebook information (YES in step S68), the control unit 10 notifies the user of notification information corresponding to the disabled person notebook information (step S59). For example, the control unit 10 displays notification information as a guidance display on the display unit 11 or provides voice guidance by the voice unit 13.

  As described above, the automatic ticket processing machine according to the first embodiment selects and sets discount tickets according to the information such as the type of fault and the grade of the fault which can be read out from the handbook of the disabled by NFC. It has a function to make selection settings. The user can purchase a discount ticket and a care ticket with an automatic ticket processing machine by turning over the handicapped person's notebook with a built-in NFC device, and can simplify the procedure for issuing the discount ticket and the care ticket.

  In addition, the automatic ticket vending machine according to the first embodiment has a function of notifying the user of a notice corresponding to information such as ID information which can be read out from the handbook of the disabled by NFC during ticket processing such as ticketing processing. . As a result, the user who has surpassed the handbook of the disabled with the built-in NFC device can receive notification for the user during processing such as ticketing.

Next, ID card handling processing in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 8 is a flowchart for explaining the ID card handling process in the automatic ticket vending machine 1.
When the ID card information is read from the NFC device incorporated in the ID card, the control unit 10 of the automatic ticket vending machine 1 determines whether there is a plan ticket capable of being issued based on the read ID card information (step S61). . For example, the control unit 10 determines whether or not there is a ticket for planning that is issued based on the age included in the ID card information. The information indicating the issue conditions of the planning ticket is assumed to be information stored in the data memory 14. Based on the information indicating the ticketing conditions of the planning ticket stored in the data memory 14, the control unit 10 determines whether there is a planning ticket that can be issued from the read ID card information. The issue conditions of the planning ticket may be inquired of the server 5.

  If it is determined that there is a project ticket that can be issued (YES in step S61), the control unit 10 sets a selection button for selecting the project ticket that can be issued (step S62). For example, the control unit 10 additionally displays a selection button for a ticket generation capable planning ticket on the customer service display unit 11. As a result, the user can select the plan ticket displayed on the customer service display unit 11 by using the touch panel 11a.

  Furthermore, the control unit 10 of the automatic ticket vending machine 1 extracts ID information from the read ID card information. If the ID information can be extracted, the control unit 10 determines whether there is notification information for the extracted ID information (step S63). When notification information corresponding to the ID information is stored in the data memory 14, the control unit 10 determines whether there is notification information corresponding to the ID information based on the information stored in the data memory 14. . Note that the notification information corresponding to the read ID information may be inquired from the automatic ticket vending machine 1 to the server 5.

  When there is notification information corresponding to the ID information (step S63, YES), the control unit 10 notifies notification information corresponding to the ID information (step S64). For example, the control unit 10 displays notification information as a guidance display on the display unit 11 or provides voice guidance by the voice unit 13.

  In the above-mentioned example, although the case where the notice information matched with ID information was set up was explained, the notice information may be matched with other information. For example, if the ID card is a driver's license, notification information is stored in association with the type of license, and the automatic ticket vending machine can provide notification according to the type of license.

  As described above, when the automatic ticket processing machine according to the first embodiment reads the ID card information from the NFC device with a built-in ID card by NFC, the plan ticket according to the information such as the age read from the ID card It has a function to perform selection setting that allows the user to select a ticket issue. In this way, the user can purchase a planable ticket that can be issued according to the ID card information with an automatic ticket processing machine by flipping an ID card with a built-in NFC device, simplifying the procedure for issuing a plan ticket Can be

  In addition, the automatic ticket vending machine according to the first embodiment has a function of notifying the user of a notice associated with information such as ID information which can be read out from an ID card by NFC during ticket processing such as ticket processing. As a result, the user who has tampered with the NFC device built-in ID card can receive notification for the user during processing such as ticketing.

Second Embodiment
The second embodiment will be described below.
The second embodiment can be realized in the station service system having the configuration shown in FIG. Moreover, the automatic ticket vending machine 1 as an automatic ticket processing machine according to the second embodiment can be realized by an apparatus having the configuration shown in FIG. Further, the server according to the second embodiment can also be realized by an apparatus having a configuration shown in FIG. Therefore, the automatic ticket vending machine 1 according to the second embodiment will be described as having the configuration shown in FIG. 2, and the server 5 will be described as having the configuration shown in FIG.

  In the second embodiment, the automatic ticket processor transmits to the server the information read from the NFC device presented by the user. The server analyzes the information read from the NFC device by the automatic ticket processor, and determines the services that can be provided by the automatic ticket processor based on the analysis result. The server transmits information (service setting information) indicating the service determined to be available to the automatic ticket processor. The automatic ticket processing machine provides a service determined that the server can provide based on the information from the server. Here, the service includes operation guidance in a foreign language as described in the first embodiment, operation guidance for persons with disabilities, ticket issue of discount ticket, ticket issue of plan ticket, provision of notification, and the like.

  The server also has a function to collect notification information for a specific user from an external system. The server searches for notification information corresponding to the information read from the NFC device by the automatic ticket processing device from the collected notification information, and transmits the detected notification information to the automatic ticket processing device. The automatic ticket processor announces notification information provided by the server.

Next, the operation of the automatic ticket vending machine 1 as an example of the automatic ticket processing machine according to the second embodiment will be described.
FIG. 9 is a flowchart for explaining an operation example of the automatic ticket vending machine 1 as the automatic ticket processing machine according to the second embodiment.
In the standby state, the control unit 10 of the automatic ticket vending machine 1 can communicate with the NFC device by the NFC communication unit 20. For example, when the user moves the NFC device to the communication area of the NFC communication unit 20, the control unit 10 of the automatic ticket vending machine 1 reads information from the NFC device by the NFC communication unit 20 (step S111). As with the NFC device described in the first embodiment, the NFC device has a passport, a certificate for the disabled, an ID card (such as a driver's license), or a proximity noncontact communication (NFC) function built in a portable terminal. It is assumed that it is an IC chip having

  The control unit 10 of the automatic ticket vending machine 1 transmits the information obtained by reading the information from the NFC device by the NFC communication unit 20 to the server 5 (step S112). After transmitting the read information of the NFC device to the server 5, the control unit 10 waits for a response from the server 5. The server 5 responds to the automatic ticket vending machine 1 with response data in which service setting information indicating a service that can be provided based on the information read from the NFC device by the automatic ticket vending machine 1 is set. The process of the server 5 will be described later.

After transmitting the read information of the NFC device, the control unit 10 receives response data including the presence or absence of the service setting information from the server 5 (step S113).
When the language data is included in the response data received from the server 5, the control unit 10 determines whether or not the language setting needs to be changed (step S114). If it is determined that the language setting needs to be changed (YES in step S114), the control unit 10 determines that language data (display data and voice data) corresponding to the language to be used is the memory in the data memory 14 or the control unit 10. It is determined whether or not it is stored (step S115). If it is determined that language data corresponding to the language to be set is not held (YES in step S115), the control unit 10 acquires language data corresponding to the language from the server 5 (step S116).

For example, language data of a major foreign language can be stored in the data memory 14, and language data of languages other than the major foreign language can be downloaded from the server 5. In addition, the server 5 may transmit language data other than the major foreign languages that the automatic ticket vending machine does not support at the time of determining the language used, together with the response data. Further, character data of language data of a major foreign language may be stored as font data in the data memory 14, and character data of language data downloaded from the server 5 may be downloaded as bit map data.
When language data is acquired from the server 5, or when language data is held, the control unit 10 performs language setting to set the language indicated by the language information included in the response data received from the server 5 (see FIG. Step S117).

  Further, the control unit 10 determines whether the response data received from the server 5 includes the ticket issue information of the discount ticket (step S118). If it is determined that the response data from the server 5 includes the ticket issue information of the discount ticket (step S118, YES), the control unit 10 selects the ticket issue of the discount ticket based on the ticket issue information of the discount ticket. The selection button for setting is set (step S119).

  In addition, the control unit 10 determines whether the response data received from the server 5 includes ticketing information of a care ticket (step S120). If it is determined that the response data from the server 5 includes ticketing information of a nursing care ticket (YES in step S120), the control unit 10 determines that the user cares based on the ticketing information of the nursing care ticket acquired from the server 5 A selection button for selecting ticketing of a ticket is set (step S121).

  Further, the control unit 10 determines whether the response data received from the server 5 includes the ticket issue information of the plan ticket (step S122). If it is determined that the response data from the server 5 includes ticketing information of the planning ticket (YES in step S122), the control unit 10 determines that the user is the planning ticket based on the ticketing information of the planning ticket acquired from the server 5. The selection button for selecting the ticket issue of is set (step S123).

  Further, the control unit 10 determines whether or not notification information is included in the response data received from the server 5 (step S124). If it is determined that the notification data is included in the response data from server 5 (step S124, YES), control unit 10 notifies the user of a notification based on the notification information acquired from server 5 (step S125). . For example, the control unit 10 displays a notice on the customer service display unit 11 as a notification unit, or gives voice guidance of the notification by the voice unit 13 as a notification unit.

  When the information is not read by NFC, the control unit 10 accepts an operation by the user as a normal operation mode (step S126). Further, the control unit 10 also receives an operation by the user when language setting, button setting or notification notification is performed from the server 5 based on the information. When receiving an operation from the user (YES in step S126), the control unit 10 executes a process according to the operation by the user (step S127).

Next, the operation of the server 5 according to the second embodiment will be described.
FIG. 10 is a flowchart for explaining an operation example of the server 5 according to the second embodiment.
The server 5 receives the reception of the information read by each automatic ticket processor by NFC (step S131). When the information read by NFC from the automatic ticket processor is received (step S131, YES), the control unit 50 of the server 5 receives the information received from the automatic ticket processor (information read by the automatic ticket processor by NFC). It is judged whether it is passport information (step S132). For example, the control unit 50 determines whether or not the received information is passport information, depending on whether or not the information received from the automatic ticket processor has type information indicating that it is a passport.

  If it is determined that the received information is passport information (YES in step S132), the control unit 10 extracts country information from the passport information. After extracting the country information, the control unit 10 determines the language corresponding to the extracted country information (step S138). When the language corresponding to the country information is determined, the control unit 50 sets usage language information indicating the usage language in the response data to the automatic ticket processor (step S140).

  Furthermore, the control unit 50 of the server 5 determines whether there is notification information corresponding to the received passport information (step S141). For example, the notification information is stored in the data memory 51 of the server 5 in association with the ID information of the passport information. Then, the control unit 50 extracts ID information from the passport information, and searches the data memory 51 for notification information corresponding to the ID information for the extracted ID information.

  Further, the notification information may be stored in the data memory 51 in association with information other than the ID information included in the passport information. For example, if notification information is associated with country information and stored in the data memory 51, the automatic ticket vending machine can provide notifications according to passport country information (nationality).

  The server 5 has a function of collecting information from an external system. With this function, the server 5 can store, in the data memory 51, notification information to be notified to the user having specific passport information. For example, when the control unit 50 of the server 5 acquires a notification to be notified from an external system to a specific individual (an individual who can be specified by the ID information of the passport), the data memory 51 associates the ID information with the passport. Notification information may be accumulated. In addition, when the control unit 50 of the server 5 acquires a notification that the user of a specific nationality (country information) wants to be notified from the external system, the data memory 51 may store the notification information in association with the country information. .

  If it is determined that there is notification information corresponding to the received passport information (YES in step S135), the control unit 50 sets notification information corresponding to the passport information in the response data (step S136). By setting the notification information in the response data, the server 5 can transmit the notification information to be provided to the user to the automatic ticket processor. After setting the notification information or after determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket vending machine which is the sender of the passport information (step S137).

  If the received information is not passport information (NO in step S132), the control unit 50 of the server 5 determines whether the received information (information read by the automatic ticket processor by NFC) is portable terminal information or not. It judges (step S141). For example, control unit 50 determines whether the received information is mobile terminal information or not based on whether the information received from the automatic ticket processing machine includes type information indicating that the mobile terminal is built-in NFC. .

  If it is determined that the received information is mobile terminal information (YES in step S141), the control unit 50 extracts the language setting information of the mobile terminal from the received mobile terminal information. If the language setting information of the portable terminal can be extracted, the control unit 50 determines that the language of the extracted language setting information is the used language (step S142). When the language used is determined, the control unit 50 sets language data indicating the language used in the response data to the automatic ticket processor (step S134).

  Furthermore, the control unit 50 of the server 5 determines whether or not there is notification information corresponding to the received portable terminal information (step S135). For example, notification information is stored in the data memory 51 of the server 5 in association with mobile terminal information. The control unit 50 searches the data memory 51 for notification information corresponding to the mobile terminal information.

  The server 5 can store, in the data memory 51, notification information that the user of specific mobile terminal information wants to be notified of, by the function of collecting information from the external system. For example, when the control unit 50 of the server 5 acquires a notification to be notified to a specific individual (ID information) from an external system (for example, a maker of a mobile terminal), the data memory 51 stores ID information of the mobile terminal information. You may store the notification information in response to Further, when there is a notification to notify the user of the mobile terminal of a specific model, the notification information may be stored in the data memory 51 in association with the model information indicating the specific model.

  If it is determined that there is notification information corresponding to the received mobile terminal information (YES in step S135), the control unit 50 sets notification information corresponding to the mobile terminal information in the response data (step S136). After setting the notification information or after determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket processing machine which is the transmission source of the portable terminal information (step S137).

  If the received information is not mobile terminal information (NO in step S141), the control unit 50 of the server 5 determines whether the received information (information read by the automatic ticket processing machine by NFC) is disabled person's notebook information It is determined whether or not it is (step S151). For example, the control unit 50 determines whether or not the received information is the disabled person's notebook information, depending on whether the information received from the automatic ticket processor is the type information indicating that it is the disabled person's notebook.

  If it is determined that the received information is the disabled notebook information (step S151, YES), the control unit 50 determines whether the disabled person discount can be applied or not based on the received disabled notebook information (step S152). ). For example, the control unit 50 determines whether or not a discount ticket is to be issued based on the information indicating the grade of the fault and the information indicating the type of the fault included in the handbook of the disabled. The conditions under which the discounted ticket can be issued are information stored in the data memory 51 or the like.

  If the control unit 50 determines that the discount ticket can be issued based on the disabled person's notebook information (step S51, YES), the control unit 10 determines a discount rate (or discount amount) based on the disabled person's notebook information. Judgment and discount ticket information indicating the contents of the discount ticket including the information indicating the determined discount rate is set in the response data (step S153). Furthermore, the control unit 50 determines whether a ticket for a carer (care ticket) can be issued based on the received certificate of disabled persons (step S154). Conditions for enabling the issuance of a nursing care ticket and the like are also stored in the data memory 51. If it is determined that the care ticket can be issued (step S154, YES), the control unit 10 sets the care ticket information indicating the contents of the ticket capable of the care ticket in the response data (step S155).

  Further, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read disabled person notebook information (for example, ID information) (step S135). For example, the notification information is stored in the data memory 51 in association with the disability certificate information. The control unit 50 searches the data memory 51 for notification information corresponding to the ID information for the handbook of the disabled.

  The server 5 can acquire notification information that the user of specific handicapped notebook information wants to be notified from an external system, and can store the notification information in the data memory 51. For example, when the control unit 50 of the server 5 acquires a notification to be notified to a specific individual (ID information) from an external system (for example, a medical institution or the like), the data memory 51 stores ID information of the disabled person's notebook information. You may store the notification information in response to Further, when there is a notification to notify a disabled person of a specific type, the notification information may be stored in the data memory 51 in association with the type information indicating the specific type.

  If it is determined that there is notification information corresponding to the received disabled person notebook information (YES in step S135), the control unit 50 sets notification information corresponding to the disabled person notebook information in the response data (step S136). After setting the notification information or after determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket processor as the transmission source of the handbook of disabled persons (step S137).

  If the received information is not the handicap information (step S151, NO), the control unit 50 of the server 5 determines whether the received information (information read by the automatic ticket processor by NFC) is ID card information It is determined whether or not it is (step S161). For example, the control unit 50 determines whether or not the received information is ID card information, based on whether or not the information received from the automatic ticket processing machine includes type information indicating that it is a specific ID card.

  If it is determined that the received information is ID card information (YES in step S151), the control unit 50 determines whether there is a project ticket that can be issued based on the received ID card information (step S162). . For example, the control unit 50 determines whether or not there is a ticket for planning that is issued based on the age included in the ID card information. Information indicating the issue conditions of the planning ticket is stored in the data memory 51. If it is determined that there is a planable ticket that can be issued (YES in step S61), the control unit 50 sets, as response data, plan ticket information indicating the contents of the ticket that can be issued (step S163).

  Further, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read ID card information (for example, ID information) (step S135). For example, the notification information is stored in the data memory 51 in association with the ID card information. The control unit 50 searches the data memory 51 for notification information corresponding to the ID information for the ID card information.

  The server 5 can acquire notification information that the user of specific ID card information wants to be notified from an external system, and can store the information in the data memory 51. For example, when the control unit 50 of the server 5 acquires a notification to be notified to a specific individual (ID information) from an external system, the data memory 51 stores the notification information in association with the ID information of the ID card information. You may. In addition, when there is a notification to be notified to a specific type of driver's licensee, the notification information may be stored in the data memory 51 in association with the type information indicating the specific type.

  If it is determined that there is notification information corresponding to the received ID card information (YES in step S135), the control unit 50 sets notification information corresponding to the ID card information in the response data (step S136). After setting the notification information or after determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket processor as the transmission source of the ID card information (step S137).

  If the received information is not ID card information (NO in step S161), the control unit 50 of the server 5 determines that there is no service that can be provided to the automatic ticket processor, and information indicating no service setting is displayed. It sets to response data (step S136). When the information indicating no service setting is set, the control unit 50 transmits the generated response data to the automatic ticket processing machine which is the transmission source of the received information (step S137).

  As described above, the automatic ticket processing machine according to the second embodiment transmits the information read by NFC to the server, and acquires response data including service setting information corresponding to the information read from the server, from the server Perform settings according to the service setting information included in the acquired response data. In addition, the server according to the second embodiment receives the information read by the automatic ticket processing machine, determines the setting of the service based on the received information, and determines the determined service setting information (use language information, ticket available for ticketing) The response data in which the information and the notification information etc. are set is transmitted to the automatic ticket processor.

  That is, in the ticket processing system according to the second embodiment, services that can be provided based on the information read by the automatic ticket processing machine (language setting of foreign language, ticket issue of discount ticket, ticket issue of plan ticket, notification of notification etc. Server, and the automatic ticket processor makes the setting of the service determined to be available by the server. As a result, the user's operation in the automatic ticket processing machine can be simplified, and the automatic ticket processing machine does not have to hold data for determining the services that can be individually provided. The setting can be operated flexibly.

While certain embodiments of the present invention have been described, these embodiments have been presented by way of example only, and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and the gist of the invention, and are included in the invention described in the claims and the equivalent scope thereof.
Hereinafter, the contents described in the claims at the beginning of the application of the present application will be appended.
[1]
In an automatic ticket processing machine that processes a ticket according to the user's operation,
A reading unit that reads information stored in a near field wireless device carried by the user by near field wireless communication;
A setting unit configured to perform setting according to the information read from the short distance wireless device possessed by the user by the reading unit;
A ticket processing unit that executes ticket processing instructed by the user in a state set according to the information read from the short-distance wireless device by the setting unit;
Automatic ticket processing machine with.
[2]
The ticket processing unit is a ticket issuing unit that issues a ticket instructed by a user.
The setting unit sets a ticket that can be issued by the ticket issuing unit based on the information read from the short-distance wireless device.
The automatic ticket processor described in [1].
[3]
The setting unit sets a discount ticket that can be issued by the ticket issuing unit based on the handicap information including the short-distance wireless device.
The automatic ticket processor described in [2].
[4]
The setting unit sets a planable ticket that can be issued by the ticket issuing unit based on information read from an ID card including the short-distance wireless device.
The automatic ticket processor described in [2].
[5]
Furthermore, it has a guidance unit for performing operation guidance in the set language,
The setting unit sets the language of the guiding unit according to the information read from the near field wireless device.
The automatic ticket processor according to any one of [1] to [4].
[6]
The setting unit performs language setting of the guiding unit according to country information read from a passport including the short-distance wireless device.
The automatic ticket processor described in [5].
[7]
The setting unit sets the language of the guiding unit according to the language setting read from the portable terminal including the short-distance wireless device.
The automatic ticket processor described in [5].
[8]
Furthermore, a search unit for searching for notification information associated with at least a part of the information read from the short distance wireless device possessed by the user by the reading unit;
A notification unit for notifying the detected notification information when the search unit detects notification information;
The automatic ticket processor according to any one of [1] to [7].

  DESCRIPTION OF SYMBOLS 1 ... Automatic ticket vending machine, 2 ... Automatic ticket gate, 3 ... Automatic commutation ticket issuing machine, 4 ... Automatic settlement machine, 5 ... Server, 10 ... Control part, 11 ... Display part for customer service, 11a ... Touch panel, 14 ... Data memory 15 communication unit 19 ticket issuing unit 20 NFC communication unit 50 control unit 51 data memory 52 first communication unit 53 second communication unit

Claims (6)

In a ticketing machine that issues a ticket according to the user's operation,
A storage unit for storing language data corresponding to a predetermined foreign language;
A communication unit that communicates with a server that stores language data corresponding to languages other than the predetermined foreign language;
A reader that reads country information from a passport carried by the user;
When the language according to the country information read from the passport is the predetermined foreign language, the ticket issuing operation is guided using language data of the language according to the country information read from the passport stored in the storage unit, If the language corresponding to the country information read from the passport is not the predetermined foreign language, ticketing operation is performed using language data of the language corresponding to the country information read from the passport acquired from the server via the communication unit A guide unit for guiding
A ticket issuing unit for issuing a ticket instructed by a user by a ticket issuing operation guided by the information unit ;
Ticketing machine with .   The reading unit reads country information stored in the IC chip by non-contact communication with an IC chip including an interface for proximity type non-contact communication built in the passport.
  A ticketing machine according to claim 1.   Furthermore, the reading unit reads ID information from the passport together with country information;
  The guidance unit reports notification information associated with the ID information in a language corresponding to country information read from the passport.
  A ticket issuing machine according to any one of claims 1 or 2.   In a ticketing machine that issues a ticket according to the user's operation,
  A storage unit for storing language data corresponding to a predetermined foreign language;
  A communication unit that communicates with a server that stores language data corresponding to languages other than the predetermined foreign language;
  A reading unit that reads a language setting included in setting information of a portable terminal owned by the user;
  When the language of the language setting read from the portable terminal is the predetermined foreign language, a ticket issuing operation is guided using language data corresponding to the language of the language setting read from the portable terminal stored in the storage unit, When the language of the language setting read from the portable terminal is not the predetermined foreign language, ticketing operation is performed using language data corresponding to the language of the language setting read from the portable terminal acquired from the server via the communication unit A guide unit for guiding
  A ticket issuing unit for issuing a ticket instructed by a user by a ticket issuing operation guided by the information unit;
  Ticketing machine with.   The reading unit reads the language setting of the mobile terminal by non-contact communication with an IC chip including an interface for performing proximity non-contact communication built in the mobile terminal.
  A ticketing machine according to claim 4.   Furthermore, the reading unit reads ID information from the mobile terminal together with the language setting.
  The guidance unit reports notification information associated with the ID information in a language corresponding to a language setting read from the portable terminal.
  A ticket issuing machine according to any one of claims 4 or 5.

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