JP2016130961A - Automatic ticket processing machine and ticket processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic ticket processing machine and a ticket processing system capable of performing a ticket processing with a simple operation.SOLUTION: The automatic ticket processing machine includes: a reading section; a setting section; and a ticket processing section. The reading section reads out a piece of information stored in a short-range radio unit carried by a user in a manner of short-range wireless communication. The setting section performs a setting according to the information which is read out by the reading section from the short-range radio unit carried by the user. The ticket processing section executes a ticket processing according to an instruction given by the user under the state which is set by the setting section according to the information read out from the short-range radio unit.SELECTED DRAWING: Figure 2

Description

  Embodiments described herein relate generally to an automatic ticket processing machine and a ticket processing system.

  Some automatic ticket processing machines such as an automatic ticket vending machine have a foreign language support function for performing operation guidance in a foreign language. The foreign language support function of a conventional automatic ticket vending machine selects a language used by the user himself and performs operation guidance in the foreign language selected by the user. However, it may be difficult for a foreigner to understand the operation of selecting a selection button for selecting foreign language support. In addition, tickets that require certificate confirmation (discount tickets, planning tickets, etc.) are issued after the staff confirms the certificate possessed by the user. For this reason, in the case of ticketing by staff, it takes time to issue a ticket.

JP 2002-351989 A

  In order to solve the above problems, an object is to provide an automatic ticket processing machine and a ticket processing system capable of processing a ticket with a simple operation.

  According to the embodiment, the automatic ticket processing machine includes a reading unit, a setting unit, and a ticket processing unit. The reading unit reads information stored in a short-range wireless device possessed by the user by short-range wireless communication. The setting unit performs setting according to the information read from the short-range wireless device possessed by the user by the reading unit. In the state set according to the information read from the short-range wireless device by the ticket processing unit and the setting unit, the ticket processing instructed by the user is executed.

FIG. 1 is a block diagram illustrating a configuration example of a station service system (ticket processing system) according to the first and second embodiments. FIG. 2 is a block diagram showing a configuration example of an automatic ticket vending machine (automatic ticket processing machine) according to the first and second embodiments. FIG. 3 is a block diagram illustrating a configuration example of a server according to the first and second embodiments. FIG. 4 is a flowchart for explaining an operation example of the automatic ticket vending machine according to the first embodiment. FIG. 5 is a flowchart for explaining an operation example of the passport handling process in the automatic ticket vending machine according to the first embodiment. FIG. 6 is a flowchart for explaining an operation example of portable terminal compatible processing in the automatic ticket vending machine according to the first embodiment. FIG. 7 is a flowchart for explaining an operation example of the disability certificate handling process in the automatic ticket vending machine according to the first embodiment. FIG. 8 is a flowchart for explaining an operation example of ID card handling processing in the automatic ticket vending machine according to the first embodiment. FIG. 9 is a flowchart for explaining an operation example of the automatic ticket vending machine according to the second embodiment. FIG. 10 is a flowchart for explaining an operation example of the server according to the second embodiment.

Hereinafter, embodiments will be described with reference to the drawings.
(First embodiment)
FIG. 1 is a diagram illustrating a configuration example of a station service system (ticket processing system) including a station service device as an automatic ticket processing machine according to the first embodiment.
The station service system according to the present embodiment is a system that includes various station service devices that perform various station service processes in transportation such as railways. In the station service system, it is possible to use transportation facilities such as railways by using ticket media (tickets) such as train tickets, commuter passes, express tickets, checkout tickets, and cards (for example, prepaid cards or postpay cards). Is.

  As shown in FIG. 1, the station service system includes an automatic ticket vending machine 1 (1A, 1B,..., 1N), an automatic ticket gate 2 (2A, 2B,..., 2N), an automatic commuter pass issuing machine 3, and an automatic checkout machine. 4 and server 5. For example, station equipment such as an automatic ticket vending machine 1, an automatic ticket gate 2, an automatic commuter pass issuing machine 3, and an automatic checkout machine 4 as shown in FIG. 1 are installed at each station. Station equipment such as an automatic ticket vending machine 1, an automatic ticket gate 2, an automatic commuter pass issuing machine 3, and an automatic checkout machine 4 have an automatic function of processing a ticket medium (ticket) according to a user's own operation. It is a ticket processing machine.

  The automatic ticket vending machine 1 is installed at a ticket gate of each station, for example. The automatic ticket vending machine 1 has a function as an automatic ticket processing machine operated by the user himself. For example, the automatic ticket vending machine 1 issues a ticket medium such as a ticket, a coupon ticket, an express ticket, a discount ticket, or a plan ticket according to the amount received from the user. Further, the automatic ticket vending machine 1 issues a new card (for example, an IC card) in which money amount information usable as electronic money is written according to the money received from the user, or the user possesses it. A function of updating money amount information that can be used as electronic money recorded on a certain card may be provided. Further, the automatic ticket vending machine 1 includes a display unit and a speaker as guidance means for informing guidance to the user during ticket processing such as ticket issuing processing.

  The automatic ticket gate 2 controls traffic (ticket gate processing) for the user based on information stored in a ticket medium possessed by the user. The automatic ticket gate 2 is installed at a ticket gate of a station, for example. The automatic ticket gate 2 has a processing function for processing a magnetic ticket or an IC card as a boarding ticket medium. That is, the automatic ticket gate 2 reads the information stored in the ticket medium possessed by the user, and determines whether the user can pass (enter or exit) based on the information read from the ticket medium. The user's traffic is controlled based on the determination result. In addition, the automatic ticket gate 2 includes a guide unit that notifies a user of guidance during the ticket gate process, a display unit as a notification unit, a speaker, and the like.

  The automatic commuter pass issuing machine 3 is installed at each station, for example. The automatic commuter pass issuing machine 3 has a function as an automatic ticket processing machine operated by the user himself / herself. The automatic commuter pass issuing machine 3 receives a monetary amount from a user and issues a new ticket medium (for example, an IC card or a magnetic ticket) in which commuter pass information is written, or is used as a commuter pass It has a function of issuing a continuous commuter pass by updating the commuter pass information recorded on the boarding ticket medium. Further, the automatic commuter pass issuing machine 3 includes a guide unit for notifying a user or the like during a ticket process such as a commuter pass issuing process, a display unit as a notification unit, a speaker, and the like.

  The automatic payment machine 4 is installed in the premises of each station, for example. The automatic checkout machine 4 has a function as an automatic ticket processing machine operated by the user himself / herself. The automatic settlement machine 4 is a device that performs a settlement process such as a transit fare. For example, the automatic settlement machine 4 performs a settlement process on a ticket medium such as a ticket, a coupon ticket, or a commuter pass. For example, the automatic settlement machine 4 settles the amount of money that is insufficient for participation in a ticket medium possessed by the user, and issues a settlement ticket after completion of the settlement. The automatic checkout machine 4 may have a function of updating money amount information that can be used as electronic money on a card possessed by the user. Further, the automatic checkout machine 4 includes a guide unit or a display unit as a notification unit, a speaker, and the like for notifying guidance to the user during ticket processing such as checkout processing.

  The server 5 is configured by a server computer having a processor, a memory, various interfaces, and the like, for example. The server 5 has a function of performing data communication with station equipment at each station. The server 5 may be configured to perform data communication with station equipment at each station via a device such as a data totaling machine provided for each station or management zone. For example, the server 5 has a function of receiving an inquiry from each station service device and responding to the inquiry. The server 5 has a function of communicating with an external system. The server 5 has a function of receiving information provided from an external system and distributing information acquired from the external system to station equipment.

Next, the configuration of an automatic ticket vending machine 1 as an example of an automatic ticket processing machine will be described.
FIG. 2 shows a configuration example of the automatic ticket vending machine 1 according to the embodiment.
The automatic ticket vending machine 1 shown in FIG. 2 is installed at each railway station, and issues tickets such as boarding tickets, coupon tickets, express tickets, seat designation tickets, or planning tickets. For example, it is assumed that the automatic ticket vending machine 1 issues a ticket medium (ticket) processed by a station service device such as an automatic ticket gate or an automatic checkout machine according to a user's own operation. Further, the automatic ticket vending machine 1 may perform ticket processing other than ticket issuing processing for updating information on the ticket medium or displaying information on the ticket medium.

  As shown in FIG. 2, the automatic ticket vending machine 1 includes a control unit 10, a display unit 11 for customer service, a display unit 12 for attendants, a voice unit 13, a data memory 14, a communication unit 15, a card processing unit 16, and a banknote processing unit 17. , A coin processing unit 18, a ticket issuing unit 19, and an NFC communication unit 20.

  The control unit 10 controls the entire automatic ticket vending machine 1. The control unit 10 includes a processor 10a such as a CPU, a memory 10b such as a RAM and a ROM, various interfaces, and the like. The processor 10a is a CPU that executes a program. The memory 10b includes a RAM, a ROM, a rewritable nonvolatile memory (for example, EEPROM, FROM, etc.) and the like. The control unit 10 implements various functions by the processor 10a executing programs stored in the memory 10b. For example, the control part 10 is connected to each part in the automatic ticket vending machine 1 via an interface, and controls each part in the automatic ticket vending machine 1. In addition, the control unit 10 executes various arithmetic processes by executing a program stored in the memory 10b by the processor 10a. The control unit 10 functions as a setting unit that performs settings according to information acquired from an NFC device as a short-range wireless device, which will be described later.

  The customer service display unit 11 is a display device that displays various guidance and the like to the user. The customer service display unit 11 includes a touch panel 11a as an operation unit. The customer service display unit 11 is configured by a liquid crystal display device with a built-in touch panel. The display unit 11 for customer service displays a selection button for the user to select together with operation guidance and the like. The touch panel 11a detects a touch on the display part of the selection button. For example, the customer service display unit 11 displays a selection button (or a selection button that displays a destination) that displays an amount for selecting a desired boarding ticket, and indicates that the user has touched the display portion of the selection button. It is detected by the touch panel 1a.

  The clerk display unit 12 is a display device that displays various kinds of guidance to the clerk. The attendant display unit 12 includes a touch panel 12a. The clerk display unit 12 includes a liquid crystal display device with a built-in touch panel. Various keys for accepting operations by the attendant are displayed on the attendant display unit 12, and various operations by the attendant are accepted by touching display portions of these keys.

  The control unit 10 has a function of controlling the display unit 11 and the display unit 12. That is, the content displayed on the display unit 11 or the display unit 12 is controlled by the control unit 10. Moreover, the control part 10 detects the input to the touch panel 11a of the display part 11, or the touch panel 12a of the display part 12. FIG.

  The voice unit 13 performs voice guidance. The audio unit 13 is configured by a speaker or the like. The sound unit 13 emits sound corresponding to the sound data. For example, the voice unit 13 outputs voice guidance related to the operation guidance displayed on the display unit 11. The customer service display unit 11 and the voice unit 13 function as a guidance unit that performs guidance according to the language setting or a notification unit for reporting notifications.

  The data memory 14 stores various data. For example, the data memory 14 includes a fare memory 14a. The fare memory 14a stores fare data and the like. The data memory 14 also includes setting data for the control unit 10 to make various determinations, display data to be displayed on the display unit 11 for customer service and the display unit 12 for staff, and voice for the voice unit to provide voice guidance. Store data etc.

  For example, the data memory 14 stores display data, voice data, and the like as language data for performing guidance by display or guidance by voice. The data memory 14 stores a default language (for example, Japanese) and main foreign language data (for example, display data and audio data). The data memory 14 may store a default language and main foreign language font data as display data of the language data. The data memory 14 may store display data as image data such as a bitmap. Note that foreign language language data other than the default language (for example, Japanese) may be obtained from the server 5.

The communication unit (transmission unit) 15 is a communication unit for performing data communication with the server 5 or other station service equipment. The communication unit 15 is, for example, a network interface.
The card processing unit 16 is connected to the card port 16a. The card processing unit 16 processes the card inserted into the card slot 16a and discharges the processed card from the card slot 16a. The card processing unit 16 has a processing unit corresponding to the type of storage medium as a card to be handled. For example, when handling a non-contact type IC card, the card processing unit 16 includes a reader / writer for communicating with the non-contact type IC card. Further, when handling a magnetic card in which magnetic information is stored, the card processing unit 16 includes a magnetic head for reading and writing magnetic information. For example, as a form of a card handled by the card processing unit 16, for example, a card having a function such as a stored fare (SF) card, a commuter pass, a credit card, or an electronic money card is assumed.

  The banknote processing unit 17 is connected to the banknote port 17a. The banknote processing part 17 processes the banknote inserted in the banknote opening 17a, or discharges it from banknote opening 17a, such as a banknote as a change processed in the banknote processing part 17. The banknote processing unit 17 has a function of determining the type of banknote and checking the authenticity of the banknote.

  The coin processing unit 18 is connected to the coin insertion port 18a and the coin discharge port 18b. That is, the coin processing unit 18 processes coins inserted into the coin insertion slot 18a, or discharges coins stored in a storage unit (not shown) as coins from the coin discharge port 18b. The coin processing unit 18 determines the type of the inserted coin, inspects the coin, stores the inspected coin in a storage unit (not shown), or the coin of the amount instructed by the control unit 10 from the storage unit It has a function to release. In addition, the banknote process part 17 and the coin process part 18 function as a cash process part.

  The ticket issuing unit 19 is connected to the ticket issuing port 19a. The ticket issuing unit 19 creates a boarding ticket and discharges the created boarding ticket from the ticketing port 19a to perform the ticketing process. For example, the ticket issuing unit 19 includes a ticket insertion unit, a posture control unit, a cutter unit, a printing unit, a collection unit, a conveyance unit, a punch unit, an encoding unit, a holding unit, and a discharge port unit (all not shown). With these configurations, the ticket issuing unit 19 cuts a roll paper-like medium (for example, a magnetic recording medium) into a predetermined size, issues a ticket surface printing, records magnetic information, etc. to the cut ticket and issues it as a ticket It discharge | releases from the opening | mouth 19a.

  The NFC communication unit (reading unit) 20 is an interface that performs proximity-type non-contact communication (NFC: Near Field Communication). NFC is wireless communication used for contactless IC cards and the like. The NFC communication unit 20 communicates with a device having an NFC function (NFC device). The NFC communication unit 20 includes an antenna and a communication control unit. An NFC device (short-range wireless device) capable of communicating with the NFC communication unit 20 can be realized by an IC chip built in a medium in a card, a notebook, a mobile device, or the like. For example, NFC devices are ICs built into passports, mobile terminals (mobile phones, smartphones, tablet PCs, etc.), disability certificates, or ID cards (certificates issued by public institutions such as driver's licenses). Assume a chip.

FIG. 3 is a block diagram illustrating a configuration example of the server 5.
As shown in FIG. 3, the server 5 includes a control unit 50, a data memory 51, a first communication unit 52, a second communication unit 53, and the like.
The control unit 50 controls the server 5. The control unit 50 includes a processor 50a, a memory 50b, various interfaces, and the like. The processor 50a is a CPU or the like. The memory 50b is a RAM, a ROM, a rewritable nonvolatile memory (for example, EEPROM, FROM, etc.), and the like. The memory 50b includes a buffer memory that temporarily stores data, a program memory that stores various programs executed by the processor 50a, control data, and the like. In the control unit 50, various functions are realized by the processor 50a executing programs stored in the memory 50b. For example, the control unit 50 functions as a response unit that creates response data and transmits the created response data to the automatic ticket processor.

  The data memory 51 is a storage device that stores data. The data memory 51 stores information to be distributed to each automatic ticket processing machine (for example, the automatic ticket vending machine 1). For example, the data memory 51 stores service setting information distributed to the automatic ticket processing machine. Service setting information includes language setting information displayed by the automatic ticket processor, operation mode setting information of the automatic ticket processor, information indicating a ticket that the automatic ticket processor can issue to a specific user, or automatic It includes guidance information such as notifications that the ticket processing machine should display to a specific user. The specific language setting information may include display data in characters according to the language setting.

  The first communication unit 52 is an interface for data communication with each station service device. The server 5 acquires information from each station service device by the first communication unit 52 or distributes information to each station service device. The first communication unit 52 functions as a receiving unit. The second communication unit 53 is an interface for data communication with an external system. The external system that can communicate with the second communication unit 53 may be a system that performs user authentication based on information from station equipment (read information from an NFC device), for example. It may be a system that provides information such as news to be displayed on an automatic ticket processor.

Next, the operation of the automatic ticket processing machine according to the first embodiment will be described.
FIG. 4 is a flowchart for explaining an operation example in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment.
The automatic ticket vending machine 1 can communicate with the NFC device by the NFC communication unit 20 in the standby state. For example, the control unit 10 of the automatic ticket vending machine 1 transmits a response request signal by the NFC communication unit 20. The NFC device is activated upon receiving a radio wave from the NFC communication unit 20 and transmits a response signal to the response request signal. When the NFC communication unit 20 receives a response from the NFC device, the control unit 10 establishes a communication state with the NFC device. When the communication state with the NFC device is established, the control unit 10 of the automatic ticket vending machine 1 acquires (reads) information recorded in the NFC device by the NFC communication unit 20 (step S11).

  NFC devices, for example, proximity contactless communication built in certificates (cards, notebooks, etc.) such as passports, disability certificates, ID cards (eg, driver's licenses or certificates issued by public institutions) This is an IC chip having an (NFC) function. Further, the NFC device may be an IC chip having a proximity type non-contact communication function built in a mobile terminal such as a mobile phone. An IC chip as an NFC device includes a processor, a memory, a communication unit for non-contact communication, and the like. The NFC device stores information including type information (information indicating that it is a passport, disability certificate, or ID card) and ID information (unique identification information). The NFC communication unit 20 reads information stored in an IC chip as an NFC device. The NFC communication unit 20 reads information including at least type information and ID information from the NFC device.

  For example, an IC chip (NFC device) with a built-in passport includes type information indicating that it is a passport, ID information that is unique identification information, country information, personal information (name, age, gender, etc.), etc. Remember as. In addition, the IC chip (NFC device) built in the portable terminal includes type information indicating NFC in the portable terminal, terminal setting information including ID code that is unique identification information, language setting, and personal information ( (Name, age, sex, etc.) are stored as mobile terminal information.

  The IC chip (NFC device) with a built-in disability certificate is type information indicating that it is a disability certificate, ID code that is unique identification information, information indicating the type of disability, information indicating the grade of disability, and personal Information (name, age, sex, etc.) is stored as handicap information. An IC chip (NFC device) with a built-in ID card (for example, a driver's license) is type information indicating that it is an ID card, ID code that is unique identification information, information indicating a license type, and personal information ( (Name, age, sex, etc.) are stored as ID card information.

  The control unit 10 of the automatic ticket vending machine 1 determines the type of the NFC device based on the information read by the NFC communication unit 20. First, the control unit 10 determines whether or not the read information is passport information (the device that has read the information by NFC is an NFC device with a built-in passport) (step S12). For example, the control unit 10 determines whether or not the read information is passport information based on whether or not the information read from the NFC device includes type information indicating that it is a passport. When it is determined that the read information is passport information (step S12, YES), the control unit 10 executes a passport handling process (step S13). The passport handling process will be described later.

  When it is determined that the read information is not passport information (step S12, NO), the control unit 10 determines whether the read information is portable terminal information (the device that has read information by NFC is an NFC device built in a portable terminal). Is determined (step S14). For example, the control unit 10 determines whether or not the read information is portable terminal information based on whether or not there is type information indicating that the information is read from the NFC device. When it is determined that the read information is portable terminal information (step S14, YES), the control unit 10 executes portable terminal compatible processing (step S15). The portable terminal compatible process will be described later.

  If it is determined that the read information is not portable terminal information (step S14, NO), the control unit 10 indicates that the read information is handicapped person notebook information (a device that has read information by NFC is an NFC device with a built-in handicapped person book). It is determined whether or not there is (step S16). For example, the control unit 10 determines whether or not the read information is handicapped notebook information based on whether or not the information read from the NFC device includes type information indicating that it is a mobile terminal. When it is determined that the read information is the handicapped person notebook information (step S16, YES), the control unit 10 executes the handicapped person notebook handling process (step S17). The disability certificate handling process will be described later.

  If it is determined that the read information is not ID card information (step S16, NO), the control unit 10 determines whether the read information is ID card information (the device that has read the information by NFC is an NFC device with a built-in ID card). It is determined whether or not (step S18). For example, the control unit 10 determines whether the read information is ID card information based on whether the information read from the NFC device includes type information indicating that the card is an ID card. When it is determined that the read information is ID card information (step S18, YES), the control unit 10 executes an ID card handling process (step S19). The ID card handling process will be described later.

Further, when the information is not read by the NFC communication unit 20, the control unit 10 accepts an operation by the user as a normal operation mode (step S20). When an operation by the user is accepted (step S20, YES), the control unit 10 executes a process corresponding to the operation (step S21). For example, when the user selects a ticketing button, the control unit 10 executes a ticketing process for issuing a ticket corresponding to the selected ticketing button.
In addition, when the passport handling process, the portable terminal handling process, the handicap notebook handling process, or the ID card handling process is executed, the control unit 10 accepts an operation by the user (step S20), and performs the user's operation. A corresponding process is executed (step S21).

Next, the passport handling process in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 5 is a flowchart for explaining the passport handling process in the automatic ticket vending machine 1.
When the control unit 10 of the automatic ticket vending machine 1 reads the passport information from the NFC day bus with a built-in passport, it extracts the user country information from the read passport information. When the country information is extracted, the control unit 10 determines whether or not the extracted country information is a foreign country (step S31). Here, a country other than the default language of the automatic ticket vending machine 1 is referred to as a foreign country.

  When it is determined that the country information is foreign (step S31, YES), the control unit 10 determines a language corresponding to the country information (step S32). For example, it is assumed that the automatic ticket vending machine 1 stores information for determining a language corresponding to the country information in the data memory 14. In this case, the control unit 10 determines a language corresponding to the read country information based on the information stored in the data memory 14. Further, the control unit 10 of the automatic ticket vending machine 1 may query the server 5 for a language corresponding to the read country information, and obtain information indicating the language corresponding to the country information from the server 5.

  When the language corresponding to the country information is specified, the control unit 10 determines whether or not language data (display data such as font data and audio data) of the language is stored in the data memory 14 (step S33). ). When determining that the language data is not stored (step S33, YES), the control unit 10 acquires the language data from the server 5 (step S34). The language data is information including display data of the language and audio data of the language. For example, the automatic ticket vending machine 1 acquires display data from the server 5 as image data for language data in a language that does not store font data, and is currently in the display data for language data in a language that stores font data. Is obtained from the server 5 as a character code.

  When the language data corresponding to the country information is acquired from the data memory 14 or the server 5, the control unit 10 sets the language for performing guidance display and voice guidance using the acquired language data (step S35).

  Further, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read passport information (step S36). For example, the notification information is stored in the data memory 14 in association with the ID information of the passport information. In this case, the control unit 10 extracts ID information from the passport information, and searches the data memory 14 for notification information corresponding to the ID information for the extracted ID information.

  In addition, the notification information may be stored in the data memory 14 in association with information other than the ID information included in the passport information. For example, if the notification information is stored in the data memory 14 in association with the country information, the automatic ticket vending machine can provide notification according to the country information (nationality) of the passport.

  Further, the notification information associated with the passport information such as ID information may be managed by the server 5. In this case, the control unit 10 of the automatic ticket vending machine 1 queries the server 5 for notification information corresponding to the read passport information (for example, ID information), and acquires the notification information corresponding to the passport information from the server 5. May be.

  When there is notification information corresponding to the read passport information (step S36, YES), the control unit 10 notifies the notification information corresponding to the passport information (step S37). For example, the control unit 10 displays the notification information on the display unit 11 as a guidance display with the set language setting, or performs voice guidance using the voice unit 13.

  As described above, when the passport information is read from the NFC device with a built-in passport by NFC, the automatic ticket processor according to the first embodiment performs operation guidance based on information such as country information read from the passport by NFC. The language to be used is determined, and guidance setting is performed in the determined language. The user can receive operation guidance in a language corresponding to the country information (nationality) of the user by using an automatic ticket processing machine by hesitating a passport with a built-in NFC device.

  The automatic ticket vending machine according to the first embodiment has a function of notifying a user of a notification associated with information such as ID information that can be read from the passport by NFC during ticket processing such as ticketing processing. Thereby, the user who hesitated the passport with a built-in NFC device can receive the notification for the said user during the process of ticketing.

Next, the portable terminal corresponding processing in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 6 is a flowchart for explaining the portable terminal compatible processing in the automatic ticket vending machine 1.
When the mobile terminal information is read from the NFC device built in the mobile terminal, the control unit 10 of the automatic ticket vending machine 1 extracts language setting information of the mobile terminal from the read mobile terminal information. When the language setting information of the portable terminal can be extracted, the control unit 10 determines whether or not the extracted language setting is a foreign language setting (step S41). Here, a language other than the default language in the automatic ticket vending machine 1 is a foreign language.

  If it is determined that the language setting is a foreign language (step S41, YES), the control unit 10 stores language data (display data such as font data and audio data) in a language according to the language setting in the data memory 14. It is determined whether or not (step S42). When determining that the language data of the language is not stored (step S42, YES), the control unit 10 acquires the language data from the server 5 (step S43). When the language data of the language corresponding to the language setting is acquired from the data memory 14 or the server 5, the control unit 10 sets the language setting for performing guidance display and voice guidance using the acquired language data (step S44).

  Furthermore, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read mobile terminal information (step S45). For example, the data memory 14 stores notification information in association with the ID information of the mobile terminal information. In this case, the control unit 10 extracts ID information from the mobile terminal information, and searches the data memory 14 for notification information corresponding to the ID information for the extracted ID information.

  The notification information may be stored in the data memory 14 in association with information other than the ID information included in the mobile terminal information. For example, if the notification information is stored in the data memory 14 in association with the type of mobile terminal (for example, information for identifying the model), the automatic ticket vending machine provides notification according to the type of mobile terminal. It becomes possible.

  Furthermore, the server 5 may manage notification information associated with portable terminal information such as ID information. In this case, the control unit 10 of the automatic ticket vending machine 1 inquires of the server 5 about the notification information corresponding to the read mobile terminal information (ID information), and acquires the notification information corresponding to the mobile terminal information from the server 5. May be.

  When there is notification information corresponding to the read mobile terminal information (step S45, YES), the control unit 10 notifies the notification information corresponding to the mobile terminal information (step S46). For example, the control unit 10 displays the notification information on the display unit 11 as a guidance display with the set language setting, or performs voice guidance using the voice unit 13.

  As described above, when the automatic ticket processing machine according to the first embodiment reads the mobile terminal information from the NFC device built in the mobile terminal by NFC, based on the information such as the language setting read from the mobile terminal, The guidance setting in the language according to the language setting of the terminal is performed. As a result, the user can receive operation guidance in the language set by the user on his / her terminal by putting a portable terminal with a built-in NFC device on the automatic ticket processor.

  In addition, the automatic ticket processing machine according to the first embodiment has a function of notifying the user of notifications associated with information such as ID information that can be read from the mobile terminal by NFC during ticket processing such as ticket issuing processing. . Thereby, the user who tricked the portable terminal with a built-in NFC device can receive notification for the user during the process of issuing a ticket or the like.

Next, the disability certificate handling process in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 7 is a flowchart for explaining processing for dealing with a handicapped person in the automatic ticket vending machine 1.
When the control unit 10 of the automatic ticket vending machine 1 reads the disability certificate information from the NFC device with a built-in disability certificate, the control unit 10 determines whether the disability discount is possible based on the read disability certificate information (step S51). ). For example, the control unit 10 determines whether or not a discount ticket is to be issued based on information indicating the grade of disability included in the disability certificate information and information indicating the type of disability. The condition for allowing a discount ticket to be issued is information preliminarily defined as operation information, and is information stored in the data memory 14. The control unit 10 determines whether or not the disability certificate information read based on the discountable ticket information stored in the data memory 14 is capable of issuing a discount ticket.

  When it is determined that a discount ticket can be issued (step S51, YES), the control unit 10 determines a discount rate (or discount amount) (step S52). The discount rate (or discount amount) is information preliminarily defined as operation information, and is information stored in the data memory 14. The control unit 10 determines the discount rate based on the disability certificate information read based on the information indicating the discount amount (discount rate) stored in the data memory 14.

  When the discount rate is determined, the control unit 10 sets a disabled person discount selection button indicating the determined discount rate (step S53). For example, the control unit 10 additionally displays a discount ticket selection button to which the determined discount rate is applied on the display unit 11 for customer service. Thereby, the user can select the discount ticket displayed on the display 11 for customer service by the touch panel 11a.

  The control unit 10 of the automatic ticket vending machine 1 determines whether or not a caregiver ticket (care ticket) can be issued based on the read disability certificate information (step S54). It is assumed that the condition that allows the care ticket to be issued is information preliminarily defined as operation information and information stored in the data memory 14. The control unit 10 determines whether or not the disability certificate information read based on the discountable ticket information stored in the data memory 14 is capable of issuing a discount ticket. In addition, you may make it inquire to the server 5 from the automatic ticket vending machine 1 whether a nursing care ticket can be issued.

  When it is determined that the care ticket can be issued (step S54, YES), the control unit 10 sets a care ticket selection button (step S55). For example, the control unit 10 additionally displays a care ticket selection button on the display unit 11 for customer service. Thereby, the user can select the care board ticket displayed on the display unit 11 for customer service by the touch panel 11a.

  Furthermore, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read disability certificate information (for example, ID information) (step S56). For example, the notification information is stored in the data memory 14 in association with the ID information of the disability certificate information. In this case, the control unit 10 extracts the ID information from the disability certificate information, and searches the data memory 14 for notification information corresponding to the ID information for the extracted ID information.

  In addition, the notification information may be stored in the data memory 14 in association with information other than the ID information included in the disability certificate information. For example, if the notification information is stored in the data memory 14 in association with the failure type or the failure grade, the automatic ticket vending machine provides notification according to the failure type or the failure grade. It becomes possible to do.

  Furthermore, the server 5 may manage the notification information associated with the disability certificate information such as ID information. In this case, the control unit 10 of the automatic ticket vending machine 1 inquires the server 5 about the notification information corresponding to the read disability certificate information (ID information), and acquires the notification information corresponding to the disability certificate information from the server 5. You may do it.

  When there is notification information corresponding to the read disability certificate information (step S68, YES), the control unit 10 notifies the user of notification information corresponding to the disability certificate information (step S59). For example, the control unit 10 displays the notification information as a guidance display on the display unit 11 or performs voice guidance using the voice unit 13.

  As described above, the automatic ticket processing machine according to the first embodiment is configured to select a discount ticket, set a care ticket according to information such as the type of obstacle and the grade of the obstacle that can be read from the handicap book by NFC. It has a function to perform selection setting. A user can purchase a discount ticket or a care ticket using an automatic ticket processing machine by hesitating a handicap book with a built-in NFC device, and can simplify the procedure for issuing a discount ticket or a care ticket.

  In addition, the automatic ticket vending machine according to the first embodiment has a function of notifying the user of notifications associated with information such as ID information that can be read from the disability certificate by NFC during ticket processing such as ticketing processing. . Thereby, the user who tricked the handbook for the disabled with a built-in NFC device can receive notification for the user during the process of issuing a ticket or the like.

Next, the ID card corresponding process in the automatic ticket vending machine 1 as the automatic ticket processing machine according to the first embodiment will be described.
FIG. 8 is a flowchart for explaining the ID card handling process in the automatic ticket vending machine 1.
When the control unit 10 of the automatic ticket vending machine 1 reads the ID card information from the NFC device with a built-in ID card, it determines whether or not there is a plan ticket that can be issued based on the read ID card information (step S61). . For example, the control unit 10 determines whether there is a plan ticket that is issued based on the age included in the ID card information. It is assumed that the information indicating the plan ticketing condition is information stored in the data memory 14. The control unit 10 determines whether or not there is a plan ticket that can be issued from the ID card information read based on the information indicating the condition for issuing the plan ticket stored in the data memory 14. In addition, you may make it inquire to the server 5 for the ticketing conditions of a plan ticket.

  When it is determined that there is a plan ticket that can be issued (step S61, YES), the control unit 10 sets a selection button for selecting a plan ticket that can be issued (step S62). For example, the control unit 10 additionally displays a selection button for a plan ticket that can be issued on the display unit 11 for customer service. Thereby, the user can select the plan ticket displayed on the display unit 11 for customer service by the touch panel 11a.

  Further, the control unit 10 of the automatic ticket vending machine 1 extracts ID information from the read ID card information. When the ID information can be extracted, the control unit 10 determines whether or not the notification information for the extracted ID information exists (step S63). When the notification information corresponding to the ID information is stored in the data memory 14, the control unit 10 determines whether there is notification information corresponding to the ID information based on the information stored in the data memory 14. . The notification information corresponding to the read ID information may be inquired from the automatic ticket vending machine 1 to the server 5.

  When there is notification information corresponding to the ID information (step S63, YES), the control unit 10 notifies the notification information corresponding to the ID information (step S64). For example, the control unit 10 displays the notification information as a guidance display on the display unit 11 or performs voice guidance using the voice unit 13.

  In the example described above, the case where the notification information associated with the ID information is set has been described. However, the notification information may be associated with other information. For example, if the ID card is a driver's license, notification information is stored in association with the type of license, and the automatic ticket vending machine can provide notification according to the type of license.

  As described above, when the automatic ticket processor according to the first embodiment reads ID card information from an NFC device with a built-in ID card by NFC, the plan ticket according to information such as age read from the ID card. It has a function to perform a selection setting that allows the user to select the ticketing. This allows users to purchase plan tickets that can be issued according to ID card information with an automatic ticket processing machine by tricking an ID card with a built-in NFC device, simplifying the procedure for issuing a plan ticket Can be

  Further, the automatic ticket vending machine according to the first embodiment has a function of notifying a user of a notification associated with information such as ID information that can be read from the ID card by NFC during ticket processing such as ticketing processing. Thereby, the user who tricked the ID card with a built-in NFC device can receive notification for the user during the process of issuing a ticket.

(Second Embodiment)
Hereinafter, the second embodiment will be described.
The second embodiment can be realized in the station service system having the configuration shown in FIG. Moreover, the automatic ticket vending machine 1 as an automatic ticket processing machine concerning 2nd Embodiment is realizable with the apparatus which has the structure shown in FIG. The server according to the second embodiment can also be realized by the apparatus having the configuration shown in FIG. Therefore, the automatic ticket vending machine 1 according to the second embodiment will be described as having the configuration shown in FIG. 2, and the server 5 will be described as having the configuration shown in FIG.

  In the second embodiment, the automatic ticket processor transmits information read from the NFC device presented by the user to the server. The server analyzes information read from the NFC device by the automatic ticket processor, and determines a service that can be provided by the automatic ticket processor based on the analysis result. The server transmits information (service setting information) indicating the service determined to be provided to the automatic ticket processor. The automatic ticket processing machine provides a service determined to be provided by the server based on information from the server. Here, the service includes operation guidance in a foreign language as described in the first embodiment, operation guidance for persons with disabilities, issuance of discount tickets, issuance of planning tickets, and provision of notifications.

  The server also has a function of collecting notification information for a specific user from an external system. The server searches the collected notification information for notification information corresponding to the information read from the NFC device by the automatic ticket processor, and transmits the detected notification information to the automatic ticket processor. The automatic ticket processor notifies the notification information provided from the server.

Next, operation | movement of the automatic ticket vending machine 1 as an example of the automatic ticket processing machine which concerns on 2nd Embodiment is demonstrated.
FIG. 9 is a flowchart for explaining an operation example of the automatic ticket vending machine 1 as the automatic ticket processing machine according to the second embodiment.
The control unit 10 of the automatic ticket vending machine 1 is in a state where the NFC communication unit 20 can communicate with the NFC device in the standby state. For example, when the user places an NFC device in the communication area of the NFC communication unit 20, the control unit 10 of the automatic ticket vending machine 1 reads information from the NFC device by the NFC communication unit 20 (step S111). The NFC device is similar to the one described in the first embodiment, such as a passport, a disability certificate, an ID card (such as a driver's license), or a proximity non-contact communication (NFC) function built into the mobile terminal. It is assumed that the IC chip has

  The control unit 10 of the automatic ticket vending machine 1 transmits the information read from the NFC device by the NFC communication unit 20 to the server 5 (step S112). After transmitting the read information of the NFC device to the server 5, the control unit 10 waits for a response from the server 5. The server 5 responds to the automatic ticket vending machine 1 with response data in which service setting information indicating services that can be provided based on information read from the NFC device by the automatic ticket vending machine 1 is set. The processing of the server 5 will be described later.

After transmitting the read information of the NFC device, the control unit 10 receives response data including the presence / absence of service setting information from the server 5 (step S113).
When the used language information is included in the response data received from the server 5, the control unit 10 determines whether or not the language setting needs to be changed (step S114). When it is determined that the language setting needs to be changed (step S114, YES), the control unit 10 stores the language data (display data and voice data) corresponding to the language to be used in the data memory 14 or the memory in the control unit 10. It is determined whether or not the information is stored in the memory (step S115). If it is determined that language data corresponding to the language to be set is not held (step S115, YES), the control unit 10 acquires language data corresponding to the language from the server 5 (step S116).

For example, it can be realized by storing language data of main foreign languages in the data memory 14 and downloading language data of languages other than main foreign languages from the server 5. Further, the server 5 may transmit language data other than the main foreign language that the automatic ticket vending machine does not support at the time of determining the language to be used together with the response data. Further, the character data of the main foreign language language data may be stored in the data memory 14 as font data, and the character data of the language data downloaded from the server 5 may be downloaded as bitmap data.
When the language data is acquired from the server 5 or when the language data is held, the control unit 10 performs language setting for setting the language indicated by the used language information included in the response data received from the server 5 ( Step S117).

  Moreover, the control part 10 judges whether the ticket issue information of a discount ticket is contained in the response data received from the server 5 (step S118). When it is determined that discount ticket issue information is included in the response data from the server 5 (step S118, YES), the control unit 10 selects the discount ticket issue based on the discount ticket issue information. A selection button for setting is set (step S119).

  Further, the control unit 10 determines whether or not the response data received from the server 5 includes the ticket information for the care board (Step S120). When it is determined that the response data from the server 5 includes the ticket information of the care ticket (step S120, YES), the control unit 10 determines that the user cares based on the ticket information of the care ticket acquired from the server 5. A selection button for selecting a ticket issuing ticket is set (step S121).

  Further, the control unit 10 determines whether or not the response data received from the server 5 includes plan ticket issue information (step S122). When it is determined that the response data from the server 5 includes the issuance information of the plan ticket (step S122, YES), the control unit 10 determines that the user has received the plan ticket based on the plan ticket issuance information acquired from the server 5. A selection button for selecting a ticket is issued (step S123).

  Further, the control unit 10 determines whether or not notification information is included in the response data received from the server 5 (step S124). When it is determined that the notification information is included in the response data from the server 5 (step S124, YES), the control unit 10 notifies the user of a notification based on the notification information acquired from the server 5 (step S125). . For example, the control unit 10 displays a notification on the display unit 11 for customer service as a notification unit, or performs voice guidance of the notification by the voice unit 13 as a notification unit.

  If the information is not read by NFC, the control unit 10 accepts an operation by the user as a normal operation mode (step S126). The control unit 10 also accepts an operation by the user even when language setting, button setting, or notification notification is performed based on information from the server 5. When receiving an operation from the user (step S126, YES), the control unit 10 executes a process corresponding to the operation by the user (step S127).

Next, the operation of the server 5 according to the second embodiment will be described.
FIG. 10 is a flowchart for explaining an operation example of the server 5 according to the second embodiment.
The server 5 receives the information read by each automatic ticket processor by NFC (step S131). When the information read by NFC from the automatic ticket processor is received (step S131, YES), the control unit 50 of the server 5 receives the information received from the automatic ticket processor (information read by the automatic ticket processor by NFC). It is determined whether it is passport information (step S132). For example, the control unit 50 determines whether or not the received information is passport information based on whether or not the information received from the automatic ticket processor includes type information indicating that it is a passport.

  If it is determined that the received information is passport information (step S132, YES), the control unit 10 extracts country information from the passport information. When the country information is extracted, the control unit 10 determines a language corresponding to the extracted country information (step S138). When the language corresponding to the country information is determined, the control unit 50 sets use language information indicating the use language in response data to the automatic ticket processing machine (step S140).

  Further, the control unit 50 of the server 5 determines whether or not there is notification information corresponding to the received passport information (step S141). For example, the notification information is stored in the data memory 51 of the server 5 in association with the ID information of the passport information. Then, the control unit 50 extracts ID information from the passport information, and searches the data memory 51 for notification information corresponding to the ID information for the extracted ID information.

  Further, the notification information may be stored in the data memory 51 in association with information other than the ID information included in the passport information. For example, if the notification information is stored in the data memory 51 in association with the country information, the automatic ticket vending machine can provide notification according to the country information (nationality) of the passport.

  The server 5 has a function of collecting information from an external system. With this function, the server 5 can store notification information to be notified to a user having specific passport information in the data memory 51. For example, when the control unit 50 of the server 5 obtains a notification to be notified to a specific individual (individual that can be specified by the passport ID information) from the external system, the data memory 51 is associated with the passport ID information. Notification information may be accumulated. Further, when the control unit 50 of the server 5 acquires a notification to be notified to a user of a specific nationality (country information) from an external system, the notification information may be stored in the data memory 51 in association with the country information. .

  If it is determined that there is notification information corresponding to the received passport information (step S135, YES), the control unit 50 sets the notification information corresponding to the passport information in the response data (step S136). By setting the notification information in the response data, the server 5 can transmit the notification information to be provided to the user to the automatic ticket processor. After setting the notification information or determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket vending machine that is the transmission source of the passport information (step S137).

  If the received information is not passport information (step S132, NO), the control unit 50 of the server 5 determines whether the received information (information read by the automatic ticket processor by NFC) is portable terminal information. Judgment is made (step S141). For example, the control unit 50 determines whether or not the received information is portable terminal information based on whether or not the information received from the automatic ticket processor includes type information indicating NFC built in the portable terminal. .

  When it is determined that the received information is portable terminal information (step S141, YES), the control unit 50 extracts language setting information of the portable terminal from the received portable terminal information. When the language setting information of the portable terminal can be extracted, the control unit 50 determines that the language of the extracted language setting information is a used language (step S142). When the language used is determined, the control unit 50 sets language information indicating the language used in response data to the automatic ticket processor (step S134).

  Furthermore, the control unit 50 of the server 5 determines whether there is notification information corresponding to the received mobile terminal information (step S135). For example, the notification information is stored in the data memory 51 of the server 5 in association with the mobile terminal information. The control unit 50 searches the data memory 51 for notification information corresponding to the mobile terminal information.

  Note that the server 5 can store in the data memory 51 notification information desired to be notified to a user of specific mobile terminal information by a function of collecting information from an external system. For example, when the control unit 50 of the server 5 acquires a notification to be notified to a specific individual (ID information) from an external system (for example, the manufacturer of the mobile terminal), the data memory 51 stores the ID information of the mobile terminal information. Notification information may be accumulated in association with. Further, when there is a notification to be notified to a user of a specific model mobile terminal, the data memory 51 may store the notification information in association with the model information indicating the specific model.

  When it is determined that there is notification information corresponding to the received mobile terminal information (step S135, YES), the control unit 50 sets the notification information corresponding to the mobile terminal information in the response data (step S136). After setting the notification information or determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket processor that is the transmission source of the mobile terminal information (step S137).

  If the received information is not mobile terminal information (step S141, NO), the control unit 50 of the server 5 determines whether the received information (information read by the automatic ticket processing machine by NFC) is handicap information. It is determined whether or not (step S151). For example, the control unit 50 determines whether or not the received information is handicap information depending on whether or not the information received from the automatic ticket processor includes type information indicating that it is a handicap certificate.

  When it is determined that the received information is disability certificate information (step S151, YES), the control unit 50 determines whether or not a disability discount is applicable based on the received disability certificate information (step S152). ). For example, the control unit 50 determines whether or not a discount ticket is to be issued based on information indicating the grade of disability and information indicating the type of disability included in the disability certificate information. The condition for allowing a discount ticket to be issued is information stored in the data memory 51 or the like.

  When the control unit 50 determines that a discount ticket can be issued based on the disability certificate information (step S51, YES), the control unit 10 determines a discount rate (or discount amount) based on the disability certificate information. The discount coupon information indicating the contents of the discount coupon including the information indicating the determined discount rate is set in the response data (step S153). Further, the control unit 50 determines whether or not a caregiver ticket (care ticket) can be issued based on the received handicapped person notebook information (step S154). Conditions that allow the care ticket to be issued are also stored in the data memory 51. When it is determined that the care ticket can be issued (step S154, YES), the control unit 10 sets the care ticket information indicating the content of the care ticket that can be issued in the response data (step S155).

  Further, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read disability certificate information (for example, ID information) (step S135). For example, in the data memory 51, notification information is stored in association with the disability certificate information. The control unit 50 searches the data memory 51 for notification information corresponding to the ID information for the disability certificate information.

  Note that the server 5 can acquire notification information to be notified to a user of specific disability certificate information from an external system and store it in the data memory 51. For example, when the control unit 50 of the server 5 acquires a notification to be notified to a specific individual (ID information) from an external system (for example, a medical institution or the like), the data memory 51 stores the ID information of the disability certificate information. Notification information may be accumulated in association with. When there is a notification to be notified to a disabled person of a specific type, the data memory 51 may store the notification information in association with the type information indicating the specific type.

  When it is determined that there is notification information corresponding to the received disability certificate information (YES in step S135), the control unit 50 sets notification information corresponding to the disability certificate information in response data (step S136). After setting the notification information or determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket processor that is the transmission source of the disability certificate information (step S137).

  If the received information is not disability certificate information (step S151, NO), the control unit 50 of the server 5 determines whether the received information (information read by the automatic ticket processor by NFC) is ID card information. It is determined whether or not (step S161). For example, the control unit 50 determines whether or not the received information is ID card information based on whether or not the information received from the automatic ticket processor includes type information indicating that the card is a specific ID card.

  When it is determined that the received information is ID card information (step S151, YES), the control unit 50 determines whether there is a plan ticket that can be issued based on the received ID card information (step S162). . For example, the control unit 50 determines whether or not there is a plan ticket that is issued based on the age included in the ID card information. Information indicating the issuance conditions of the planned ticket is stored in the data memory 51. When it is determined that there is a plan ticket that can be issued (step S61, YES), the control unit 50 sets plan ticket information indicating the contents of the plan ticket that can be issued in response data (step S163).

  Further, the control unit 10 of the automatic ticket vending machine 1 determines whether or not there is notification information corresponding to the read ID card information (for example, ID information) (step S135). For example, the information information is stored in the data memory 51 in association with the ID card information. The control unit 50 searches the data memory 51 for notification information corresponding to the ID information for the ID card information.

  The server 5 can acquire notification information to be notified to the user of specific ID card information from an external system and store it in the data memory 51. For example, when the control unit 50 of the server 5 acquires a notification to be notified to a specific individual (ID information) from an external system, the notification information is stored in the data memory 51 in association with the ID information of the ID card information. You may do it. Further, when there is a notification to be notified to a specific type of driver's license, the data memory 51 may store the notification information in association with the type information indicating the specific type.

  When it is determined that there is notification information corresponding to the received ID card information (step S135, YES), the control unit 50 sets the notification information corresponding to the ID card information in the response data (step S136). After setting the notification information or determining that there is no notification information, the control unit 50 transmits the generated response data to the automatic ticket processor that is the transmission source of the ID card information (step S137).

  If the received information is not ID card information (step S161, NO), the control unit 50 of the server 5 determines that there is no service that can be provided to the automatic ticket processing machine, and displays information indicating no service setting. The response data is set (step S136). When information indicating no service setting is set, the control unit 50 transmits the generated response data to the automatic ticket processing machine that is the transmission source of the received information (step S137).

  As described above, the automatic ticket processing machine according to the second embodiment transmits the information read by NFC to the server, acquires response data including service setting information according to the information read from the server, and receives the response data from the server. Settings are made according to the service setting information included in the acquired response data. The server according to the second embodiment receives information read by the automatic ticket processor, determines service settings based on the received information, and determines the determined service setting information (language information used, ticket that can be issued) Response data in which information and notification information) are set is transmitted to the automatic ticket processor.

  That is, in the ticket processing system according to the second embodiment, services that can be provided based on information read by the automatic ticket processing machine (foreign language setting, discount ticketing, planning ticketing, notification notification, etc.) ) And the automatic ticket processing machine performs setting of the service determined that the server can provide. As a result, the user's operation in the automatic ticket processing machine can be simplified, and it is not necessary to hold data for determining services that can be provided individually by the automatic ticket processing machine. Settings can be operated flexibly.

  Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  DESCRIPTION OF SYMBOLS 1 ... Automatic ticket vending machine, 2 ... Automatic ticket gate, 3 ... Automatic commuter pass issuing machine, 4 ... Automatic payment machine, 5 ... Server, 10 ... Control part, 11 ... Display part for customer service, 11a ... Touch panel, 14 ... Data memory , 15 ... communication section, 19 ... ticket issuing section, 20 ... NFC communication section, 50 ... control section, 51 ... data memory, 52 ... first communication section, 53 ... second communication section.

Claims (9)

In an automatic ticket processing machine that processes tickets according to user operations,
A reading unit that reads information stored in a short-range wireless device possessed by a user by short-range wireless communication; and
A setting unit configured to perform setting according to information read from a short-range wireless device possessed by the user by the reading unit;
A ticket processing unit that executes ticket processing instructed by a user in a state set according to information read from the short-range wireless device by the setting unit;
Automatic ticket processing machine with The ticket processing unit is a ticket issuing unit that issues a ticket designated by a user,
The setting unit sets a ticket that can be issued by the ticket issuing unit based on information read from the short-range wireless device.
The automatic ticket processing machine according to claim 1. The setting unit sets a discount ticket that can be issued by the ticket issuing unit based on the disability certificate information including the short-range wireless device,
The automatic ticket processing machine according to claim 2. The setting unit sets a plan ticket that can be issued by the ticket issuing unit based on information read from an ID card including the short-range wireless device.
The automatic ticket processing machine according to claim 2. In addition, it has a guide unit that provides operation guidance in a set language,
The setting unit performs language setting of the guide unit according to information read from the short-range wireless device.
The automatic ticket processor according to any one of claims 1 to 4. The setting unit performs language setting of the guide unit according to country information read from a passport including the short-range wireless device.
The automatic ticket processing machine according to claim 5. The setting unit performs language setting of the guide unit according to language setting read from a portable terminal including the short-range wireless device.
The automatic ticket processing machine according to claim 5. And a search unit for searching for notification information associated with at least a part of information read from the short-range wireless device possessed by the user by the reading unit;
When the notification information is detected by the search unit, a notification unit that notifies the detected notification information, and further,
The automatic ticket processor according to any one of claims 1 to 7. In a ticket processing system having an automatic ticket processing machine that performs ticket processing in response to a user operation instruction and a server that can communicate with the automatic ticket processing machine,
The automatic ticket processing machine
A reading unit that reads information stored in a short-range wireless device possessed by a user by short-range wireless communication; and
A transmission unit for transmitting information read from a short-range wireless device possessed by a user by the reading unit to the server;
A setting unit configured to perform setting according to the setting content set in the response data when response data for the information transmitted by the transmission unit is received from the server;
A ticket processing unit that executes ticket processing instructed by the user in the state set by the setting unit,
The server
A receiving unit for receiving information read from the short-range wireless device by the automatic ticket processing machine;
A response unit that determines the setting content according to the information read from the short-range wireless device received by the reception unit, and transmits response data in which the determined setting content is set to the automatic ticket processor,
Ticket processing system.

Images