JP6360447B2 - Order registration system and program - Google Patents

Description

  Embodiments described herein relate generally to an order registration system and a program.

  In recent years, in restaurants and the like typified by family restaurants, a staff member who takes orders from customers or arranges ordered products has a terminal for inputting information on the ordered products. Information input from this terminal is transferred to an information terminal installed in the kitchen and displayed on a display. The cooking staff in charge of cooking in the kitchen confirms the product ordered by the customer by looking at the information displayed on the display, and starts cooking the product.

  In the conventional system, for example, ordered products are displayed as a list. By using this list, it is possible to appropriately check the order status of products. However, in such a display form, when the number of products handled in the store increases, the information displayed on the display increases, and it is difficult to confirm information about a specific product.

  For this reason, it is convenient for the cooking staff if, for example, products having the same cooking process or products for which cooking is actually performed can be displayed in a properly collected state.

JP 2003-303376 A

  The present invention has been made under the above circumstances, and an object thereof is to improve the convenience of the system by increasing the visibility of the display.

To solve the above problems, the order entry system of the present embodiment receives the order information indicating a plurality of input end or we sent the order content for inputting the contents of the items to be ordered from a customer a storage means for storing a display means for displaying the order information stored in a storage means, a list of items indicated in the order information, both of the window that displays collectively items during cooking of products And control means for displaying on the display means.

It is a block diagram which shows the order registration system which concerns on this embodiment. It is a block diagram of a handy terminal. It is a figure which shows a goods master typically. It is a figure which shows an order input file typically. It is a block diagram of an order server. It is a figure which shows an order file typically. It is a block diagram of a display server. It is a figure which shows a progress condition file typically. It is a block diagram of a kitchen display. It is a figure which shows a display file typically. It is a figure which shows the image displayed on a kitchen display. It is a block diagram of a POS terminal. It is a figure which shows a transaction file typically. It is a figure for demonstrating the operation procedure of a kitchen display. It is a figure for demonstrating the operation procedure of a kitchen display. It is a figure for demonstrating the operation procedure of a kitchen display. It is a figure for demonstrating the operation procedure of a kitchen display. It is a figure for demonstrating the operation procedure of a kitchen display. It is a figure for demonstrating the operation procedure of a kitchen display. It is a figure for demonstrating the operation procedure of a kitchen display.

  Hereinafter, the present embodiment will be described with reference to the drawings. FIG. 1 is a block diagram showing an order registration system 10 according to this embodiment. The order registration system 10 is a system for accepting customer orders at restaurants such as family restaurants. As shown in FIG. 1, the order registration system 10 includes a plurality of (for example, five) handy terminals 21, an order server 24, and the like connected to each other via a network 12 such as a LAN (Local Area Network) or the Internet. The printers 25 and 33, the display server 31, the kitchen display 32, and the POS terminal 41 are included.

(handy terminal)
The handy terminal 21 is a terminal that is placed in a hall and is owned by a staff member who takes orders from customers and distributes products to customers. As shown in FIG. 2, the handy terminal 21 includes a CPU (Central Processing Unit) 211, a main storage unit 212, an auxiliary storage unit 213, a display 214, an input unit 215, an interface 216, and a system for interconnecting the above units. A bus 217 is provided.

  The CPU 211 reads out and executes the program stored in the auxiliary storage unit 213, and generates an order input file 52 described later.

  The main storage unit 212 includes a volatile memory such as a RAM (Random Access Memory). The main storage unit 212 is used as a work area for the CPU 211.

  The auxiliary storage unit 213 includes a nonvolatile memory such as an EPROM (Erasable Programmable Read Only Memory). The auxiliary storage unit 213 stores a program executed by the CPU 211 and a product master 51. In addition, based on the input from the input unit 215, the order input file 52 generated by the CPU 211 is appropriately stored.

  The display 214 has a display unit such as an LCD (Liquid Crystal Display). The display 214 displays information related to products input in response to orders from customers.

  The input unit 215 is a touch panel and is disposed so as to cover the screen of the display 214. The display 214 and the input unit 215 constitute a GUI (Graphical User Interface).

  The interface 216 is an interface for communicating with a wireless local area network (LAN) access point 23 connected to the network 12. The interface 216 performs wireless communication with the access point 23 by a method compliant with, for example, the IEEE 802.11 standard.

  Each handy terminal 21 configured as described above is given a unique terminal identification code for identifying each handy terminal 21. This terminal identification code is indicated by an alphabet and a number such as T001, T002.

  FIG. 3 is a diagram schematically illustrating the product master 51. The product master 51 is master data indicating product information about each product handled in the store. As shown in FIG. 3, the product master 51 includes, for example, a product identification code, a product name, a unit price, and cooking time.

  The product identification code is a unique identification ID assigned to each product. In the order registration system 10, each product is identified based on the product identification code. In the present embodiment, the product identification code is indicated by alphabets and numbers such as ID001, ID002, and so on.

  The product name is a general name of each product, for example, XX salad, XX soup, and the like. This product name matches the product name written on the menu used by the customer.

  The unit price is the selling price of each product. Similarly, this unit price also matches the price of the product described in the menu used by the customer.

  The cooking time is the time required to cook each product. Based on this cooking time, an approximate time until the product is provided to the customer can be calculated.

  FIG. 4 is a diagram schematically showing the order input file 52. The order input file 52 is a file generated by the CPU 211 based on information input via the input unit 215. As shown in FIG. 4, the order input file 52 includes an order reception time, a table number, a slip number, a product identification code, a quantity, and a terminal identification code.

  The order reception time is the time when the ordered product is input to the input unit 215. The table number is a number uniquely assigned to each table placed in the store and used by the customer. The slip number is a number assigned to each check slip prepared for each customer seated on the table.

  For example, when accepting an order from a customer, the table staff and the slip number of the table on which the customer is seated are input to the handy terminal 21 by the staff, and then the product name and quantity of the product ordered by the customer are entered. Entered. The CPU 211 of the handy terminal 21 reads the product identification code of the product from the product master 51 based on the input product name. Next, the order input file 52 shown in FIG. 4 is generated by associating the read product identification code with the order reception time, table number, slip number, quantity, and terminal identification code.

  When generating the order input file 52, the CPU 211 transmits the generated order input file 52 to the order server 24 connected to the network 12 via the interface 216.

(Order server)
Returning to FIG. 1, the order server 24 is a server for storing the order input files 52 transmitted from the respective handy terminals 21 in time series. As shown in FIG. 5, the order server 24 includes a CPU 241, a main storage unit 242, an auxiliary storage unit 243, an interface 244, and a system bus 245 that interconnects the above units.

  The CPU 241 reads out and executes a program stored in the auxiliary storage unit 243, and generates an order file 53 described later.

  The main storage unit 242 has a volatile memory such as a RAM. The main storage unit 242 is used as a work area for the CPU 241.

  The auxiliary storage unit 243 has a nonvolatile memory such as a magnetic disk or EPROM. The auxiliary storage unit 243 stores a program executed by the CPU 241 and the product master 51. Further, an order file 53 generated by the CPU 241 is stored based on the order input file 52 transmitted from the handy terminal 21.

  The interface 244 is a LAN interface. The order server 24 is connected to the network 12 via the interface 244.

  FIG. 6 is a diagram schematically showing the order file 53. The order file 53 is a file generated by the CPU 241 of the order server 24 based on the order input file 52 transmitted from the handy terminal 21. As shown in FIG. 6, the order file 53 includes order reception time, table number, slip number, product identification code, product name, unit price, quantity, cooking time, and terminal identification code.

  When the serving staff receives an order from a customer in the store, an order input file 52 is sequentially transmitted from each handy terminal 21 possessed by each serving staff. When receiving the order input file 52, the CPU 241 of the order server 24 combines the order input files 52 in time series and stores them as an order file 53.

  For example, if there are orders for product A, product C, and product D from customers seated at three tables with table numbers 03, 02, and 05, the order input files are sequentially received from the three handy terminals 21. 52 is transmitted. In this case, the CPU 241 of the order server 24 first receives the order input file 52 transmitted from the handy terminal 21 that received the product A. When the CPU 241 receives the order input file 52 transmitted from the handy terminal 21 that has received the order for the product A, the CPU 241 stores the product name, unit price, and cooking time read from the product master 51 in association with each other.

  Similarly, when the CPU 241 sequentially receives the order input file 52 transmitted from the handy terminal 21 that received the order for the products C and B, the CPU 241 associates the product name, unit price, and cooking time read from the product master 51 with each other. Remember. As described above, the order input file 52 sequentially received is stored in a state associated with the product name, unit price, and cooking time read from the product master 51, thereby forming the order file 53 shown in FIG. The

  The contents of the order input file 52 output from the handy terminal 21 to the order server 24 are printed by the printer 33 installed in the kitchen and output as an order form. The cooking staff can identify the ordered product by confirming this order form.

(Display server)
Returning to FIG. 1, the display server 31 is a server for storing information to be displayed to a cooking staff who cooks products in a kitchen. As illustrated in FIG. 7, the display server 31 includes a CPU 311, a main storage unit 312, an auxiliary storage unit 313, an interface 314, and a system bus 315 that connects the above units to each other.

  The CPU 311 reads out and executes the program stored in the auxiliary storage unit 313, and generates a progress status file 54 described later.

  The main storage unit 312 has a volatile memory such as a RAM. The main storage unit 312 is used as a work area for the CPU 311.

  The auxiliary storage unit 313 includes a nonvolatile memory such as a magnetic disk or EPROM. The auxiliary storage unit 313 stores a program executed by the CPU 311 and the product master 51. Further, a progress status file 54 generated by the CPU 311 is stored based on the order file 53 read from the order server 24.

  The interface 314 is a LAN interface. The display server 31 is connected to the network 12 via the interface 314.

  FIG. 8 is a diagram schematically showing the progress status file 54. The progress status file 54 is a file generated by the CPU 311 of the display server 31 based on the order file 53 read from the order server 24. As shown in FIG. 8, the progress status file 54 includes order reception time, table number, slip number, product identification code, product name, quantity, cooking time, cooking start time, cooking end time, elapsed time, and status. It is out.

  The cooking start time is the time when the cooking of the product is started. This time is, for example, the time when the cooking staff receives a cooking start notification input via the kitchen display 32. The cooking end time is the time when the cooking of the product is finished. This time is, for example, the time when the cooking staff receives a cooking end notification input via the kitchen display 32.

  The elapsed time is the time from when the order is input to the current time. The elapsed time is calculated from the reception time of the order file 53 and the current time.

  The status is information for identifying whether the product has been cooked, is being cooked, or has not yet been cooked. For example, when receiving a cooking start notification, the CPU 311 changes the status of the corresponding product from uncooked to cooking. Moreover, CPU311 will change the status of applicable goods from cooking to cooking completion, if a cooking completion notification is received.

  When receiving the cooking end notification, the CPU 311 prints the product name, table number, and the like of the corresponding product with the printer 25 installed in the hall and outputs it as a serving card. The distribution staff can distribute the product to the corresponding table by confirming the distribution vote.

(Kitchen display)
Returning to FIG. 1, the kitchen display 32 is a display for displaying a part of the progress status file generated by the order server 24 to the cooking staff. As shown in FIG. 9, the kitchen display 32 includes a CPU 321, a main storage unit 322, an auxiliary storage unit 323, a display 324, an input unit 325, an interface 326, and a system bus 327 that interconnects the above units. Yes.

  The CPU 321 reads out and executes the program stored in the auxiliary storage unit 323, and generates a display file 55 described later.

  The main storage unit 322 has a volatile memory such as a RAM. The main storage unit 322 is used as a work area for the CPU 321.

  The auxiliary storage unit 323 has a nonvolatile memory such as a magnetic disk or EPROM. The auxiliary storage unit 323 stores a program executed by the CPU 321 and the display file 55.

  The display 324 has a display unit such as an LCD. The display 324 displays information shown in the display file 55.

  The input unit 325 is a touch panel and is disposed so as to cover the screen of the display 324. The display 324 and the input unit 325 constitute a GUI.

  The interface 326 is a LAN interface. The kitchen display 32 is connected to the network 12 via the interface 326.

  FIG. 10 is a diagram schematically showing the display file 55. The display file 55 is a part of the progress status file 54 and displays the order reception time, table number, slip number, product identification code, product name, quantity, cooking time, cooking start time, cooking end time, elapsed time, and status. Contains. When the CPU 321 of the kitchen display 32 deletes information about the cooked product from the progress status file 54 stored in the display server 31 in time series, the CPU 321 reads the information about the uncooked product and displays the display file. 55 is updated. Then, the information indicated by the updated display file 55 is displayed in time series.

  FIG. 11 shows an image P1 displayed on the screen of the kitchen display 32 as an example. The image P1 shown in FIG. 11 is formed based on the display file 55. For example, the image P1 includes a table number, elapsed time, ordered product, status, and the like.

  The cooking staff can transmit a cooking start notification and a cooking end notification to the display server 31 by selecting a status of the product from a menu that pops up by touching text indicating the product. For example, by popping up a menu by selecting text indicating the product A, and then touching the text indicating the start of cooking included in the menu, a cooking start notification for the product A is transmitted to the display server 31. Can do. In addition, a cooking end notification for the product A can be transmitted to the display server 31 by touching a text indicating the end of cooking included in the menu. Thereby, the progress status file 54 of the display server 31 and the display file 55 of the kitchen display 32 are synchronized.

(POS terminal)
Returning to FIG. 1, the POS terminal 41 is a terminal for paying a customer who has finished eating and drinking. As shown in FIG. 12, the POS terminal 41 includes a CPU 411, a main storage unit 412, an auxiliary storage unit 413, an operator side display 414, an input unit 415, a scanner unit 416, a print unit 417, a customer side display 418, an interface 419, and A system bus 420 is provided for interconnecting the above-described units.

  The CPU 411 generates a transaction file 56 described later by reading and executing the program stored in the auxiliary storage unit 413.

  The main storage unit 412 has a volatile memory such as a RAM. The main storage unit 412 is used as a work area for the CPU 411.

  The auxiliary storage unit 413 has a nonvolatile memory such as a magnetic disk or EPROM. The auxiliary storage unit 413 stores a program executed by the CPU 411. The transaction file 56 generated by the CPU 411 of the POS terminal 41 is stored based on the progress status file 54 read from the display server 31.

  The operator side display 414 has a display unit such as an LCD. The operator side display 414 displays images and characters generated by the CPU 411 that executes the program.

  The input unit 415 includes operation buttons and a touch panel. The operator side display 414 and the input unit 415 constitute a GUI.

  The scanner unit 416 reads a card possessed by a customer or a store clerk, or an identification code such as a barcode or QR code (registered trademark) printed on a checkout slip. The read result is output as electronic data.

  The print unit 417 creates a receipt by printing information on continuous paper such as roll paper. As the print unit 417, for example, a thermal printer or a dot printer can be used.

  The customer side display 418 has a display unit such as an LCD. The customer display 418 displays an image generated by the CPU 411 that executes the program. This image is, for example, a product price or an advertisement.

  The interface 419 is a LAN interface. The POS terminal 41 is connected to the network 12 via the interface 419.

  FIG. 13 is a diagram schematically showing the transaction file 56. The transaction file 56 includes table numbers, slip numbers, product identification codes, product names, unit prices, and quantities for cooked products. The CPU 411 of the POS terminal 41 reads the information about the cooked product with reference to the progress status file 54 and updates the transaction file 56. Customer settlement is performed based on the transaction file 56.

  In the order registration system 10 described above, the cooking staff can change the image displayed on the display 324 of the kitchen display 32. Specifically, as shown in FIG. 11, when an image P1 indicating a list of ordered products is displayed on the display 324, when the button B1 constituting the image P1 is touched, the kitchen display 32 is touched. As shown in FIG. 14, the CPU 321 pops up the window W1 so as to overlap the image P1.

  FIG. 15 is a diagram showing the window W1. The window W1 is used to collectively display products being cooked. For example, in FIG. 14, the status of the products A, B, and C is “cooking”. In this case, the product W, the product B, and the product C that are being cooked and the quantity of each product are displayed in the window W1. For example, as can be seen by referring to the display file 55 in FIG. 10, the quantities of the products A, B, and C are 2, 4, and 1, respectively. Therefore, the quantities 2, 4, and 1 of the products A, B, and C are displayed on the window W1.

  Texts (hereinafter referred to as “product name text”) indicating the product A, the product B, the product C, etc. displayed on the window W1 are displayed in a draggable manner. Therefore, the order in which products are displayed can be changed by dragging the product name text. For example, as shown in FIG. 15, when the product name text of the product C displayed at the bottom is dragged to the position of the product name text of the product A as shown in FIG. Is displayed at the top.

  As shown in FIG. 17, when a text indicating the quantity of products composing the image P1 (hereinafter referred to as quantity text) is dragged to the window W1, the CPU 321 corresponds to the corresponding product name text and the product name text. The quantity of products to be displayed is displayed on the window W1, as shown in FIG. Accordingly, the display file 55 is updated.

  For example, when the quantity text of the product D is dragged to the window W1, the CPU 321 displays the product name text of the product D and the quantity text of the product D in the window W1. Then, the CPU 321 changes the status of the product D in the display file 55 to “cooking”. Thereby, text indicating that the status of the product is being cooked is displayed as the status of the product D in the image P1. Further, in synchronization with the change of the display file 55, the contents of the progress status file 54 are also changed.

  As can be seen from FIG. 19, when the product name text displayed in the window W1 is dragged to the disappearance box B2 shown in the image P1, the CPU 321 deletes the corresponding product name text from the window W1. For example, when the product name text of the product B displayed in the window W1 is dragged onto the application box B2, the CPU 321 deletes the product name text of the product B from the window W1. Then, the CPU 321 changes the status of the display file 55 from cooking to cooked. As a result, as shown in FIG. 20, the quantity text corresponding to the product B is filled with a gray scale that can be distinguished from the other text, and is further shaded.

  As described above, the window W1 that collectively displays the product name text indicating the product being cooked can be popped up and opened or closed each time the button B1 shown in FIG. 14 is touched. The button B1 may change the color and pattern when there is information to be displayed on the window W1 and when there is no information to be displayed. For example, when there is information to be displayed in the window W1, the text displayed on the button B1 may be displayed in a conspicuous color such as red.

  As described above, in the order registration system 10 according to the present embodiment, as shown in FIG. 14, the window W1 indicating the product being cooked is displayed over the list of products ordered. For this reason, the product under cooking can be displayed in an easy-to-understand manner from among various products. This improves the convenience of the system. In addition, it is possible to reduce the frequency of misrecognition of products by cooking staff and cooking of incorrect products.

  In the order registration system 10 according to the present embodiment, every time the button B1 shown in FIG. 14 is touched, the window W1 can be popped up to be opened or closed. As a result, the screen can be selectively used according to the situation, and the convenience of the system is improved.

  In the order registration system 10 according to this embodiment, as can be seen with reference to FIGS. 15 and 16, the product name text displayed in the window W1 can be arbitrarily rearranged. For this reason, for example, it is possible to display products in descending order of quantity, or to arrange people who have similar cooking processes close to each other. Thereby, the visibility of the window W1 can be improved.

  As mentioned above, although embodiment of this invention was described, this invention is not limited by the said embodiment. For example, in the order registration system 10 according to the above embodiment, the case where only the product name text and the quantity text are displayed on the window W1 has been described. The present invention is not limited to this, and the cooking start time, cooking elapsed time, and the like may be displayed on the window W1. The size of the window W1 can be set arbitrarily. For example, it can be changed according to the item to be displayed.

  In the order registration system 10 according to the above embodiment, the display server 31 and the kitchen display 32 are separate, but the display server 31 and the kitchen display 32 may be integrally configured.

  In the above embodiment, the case where the order registration system 10 includes five handy terminals 21 has been described. Not limited to this, the order registration system 10 may have four or fewer handy terminals 21 or six or more handy terminals 21.

  The programs stored in the auxiliary storage unit of each device are not only those stored in advance, but also flexible disks, CD-ROM (Compact Disk Read-Only Memory), DVD (Digital Versatile Disk), MO (Magnet-Magnet-). It may be stored in a computer-readable recording medium such as an optical disk and distributed and installed in a computer. Alternatively, it may be downloaded via the Internet or the like.

  Although the embodiment of the present invention has been described, the above embodiment is presented as an example, and is not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

DESCRIPTION OF SYMBOLS 10 Order registration system 12 Network 21 Handy terminal 23 Access point 24 Order server 25,33 Printer 31 Display server 32 Kitchen display 41 POS terminal 51 Product master 52 Order input file 53 Order file 54 Progress status file 55 Display file 56 Transaction file 211, 241,311,321,411 CPU
212, 242, 312, 322, 412 Main storage unit 213, 243, 313, 323, 413 Auxiliary storage unit 214, 324 Display 215, 325, 415 Input unit 216, 244, 314, 326, 419 Interface 217, 245, 315 , 327, 420 System bus 414 Operator side display 416 Scanner unit 417 Print unit 418 Customer side display B1 button B2 Disappearing box P1 Image W1 Window

Claims (6)

Storage means for receiving and storing order information indicating order contents transmitted from a plurality of input terminals for inputting contents of products ordered from customers;
Display means for displaying the order information stored by the storage means;
Control means for displaying on the display means both a list of the products shown in the order information and a window for collectively displaying the products being cooked out of the products,
Having an order registration system. An input unit for operating an icon displayed on the display means;
The control means includes
The products indicated in the order information, and displays on said display means dragging capable using the input unit, when the product is dragged into the window, the product during cooking the product dragged The order registration system according to claim 1, wherein the order registration system is displayed on the window. The control means includes
The products to be displayed on the window, the input unit displays drag capable with, in the order in which the products based on the dragged position, order entry system of claim 2 for displaying the goods . The control means includes
Display an open / close icon for opening and closing the window,
Each time the closing icon is touched, the order entry system of claim 2 or 3 are repeated and open the window, and a closed the window alternately. The input unit for operating the icons displayed on the display means is a touch panel, and is the touch panel and the front Symbol display means, according to any one of claims 2 to 4 constituting a graphical user interface Order registration system. Computer
Storage means for receiving and storing order information indicating the order contents transmitted from the input terminal;
Display means for displaying the order information stored by the storage means;
Control means for displaying on the display means both a list of products shown in the order information and a window for collectively displaying the products being cooked out of the products;
Program to function as.

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