JP5835818B2 - Inquiry order information inquiry method by collecting and determining order information, its program, and information inquiry device - Google Patents

Description

The present invention, query method of incorrect order information due to the integration and determine the order information about the program and information inquiry device.

  Conventionally, a customer can operate a customer terminal that can be connected to the Internet, access a server computer of a mail order company where a merchant's virtual shop is opened, and order and purchase desired products. There was a sales system (see, for example, Patent Document 1).

JP 2004-30126 A

  In the mail order system as described above, methods such as credit card payment, payment transfer after receiving the product, and price exchange at the time of product delivery can be used as the payment method for the product. About 70% of mail order transactions are paid for by credit card. When paying by credit card, the credit card company pays for the merchandise, so the risk of not being able to collect the merchandise price is low for mail order companies.

  On the other hand, in the remaining 30% of transactions using price transfer or price exchange, identity verification such as credit card payment is not performed. Therefore, fraudulent transactions that use fictitious names to send products to pre-prepared destinations and trick them into products, or pretend to be someone else, order large quantities of products, send large quantities of products In recent years, there has been an increase in mischievous transactions that bother people. Especially when ordering using an input device (personal computer, smart phone, tablet terminal, etc.) that can be connected to a facsimile or the Internet, there is no direct exchange between the person in charge of the mail order company and the orderer at the time of ordering. It was difficult to see through. Requests to minimize the number of accidents in transactions that use cash transfer or cash on delivery because the product price will be borne by the mail-order company if the product price can no longer be collected in transactions that use cash transfer or cash on delivery. There was a mail order company.

The present invention is made in view of the above problems, inquiry method and a program and information of incorrect order information caused by the integration and determination order information that can draw attention to the order that may have been carried out in unauthorized purpose An object is to provide an inquiry device.

The invention of claim 1 provides a query method of information inquiry device that includes a judgment unit and the transmitter and receiver and the registration unit, each of the plurality of communication sales company server sends during order reception, destination the inquiry information including the destination information about a first step of the receiving unit via the network receives, in the determination target information is the inquiry information received this time, and date and time information indicating the reception time of the determination target information, a second step of registering in the registration unit is the first database in association with the transaction number assigned to identify the individual orders, the judgment unit, wherein transmitting the transaction number assigned in the determination target information a third step of transmitting to the server of the transmission source from the parts, the first database the destination information included in the determination target information as suspicious destination If it is registered first, the determination unit, to transmit the said transaction number of the determination target information, and a query result indicating that the order of caution destination, to the server of the transmission source from the transmission unit 4 and step, when the destination information included in the determination target information is not registered in the first database as suspicious destination, the determination unit, the destination information of the determination target information as a retrieval key a fifth step of retrieving past the inquiry information registered in the first database, the fifth step of the search results, the determination target information within a predetermined first period of reception date and time earlier the determination target information and if the order is more than a predetermined number of destination is estimated to same, the determination unit, prior to classifying the additional destination information is destination information of the determination target information to caution destination Registered in the first database, and the determination of the servers that the alert required order is an order to the destination of the additional destination information, accepted into the reception date and time earlier a predetermined second period of the determination target information a server other than the transmission source of the target information, transmitting said transaction number of the suspect order the server has accepted in the second period, and a query result indicating that the order of the suspect away from the transmission unit And a sixth step.

A second aspect of the present invention, a query method of information inquiry device that includes a judgment unit and the transmitter and receiver and the registration unit, each of the plurality of communication sales company server sends during order reception, orderer the inquiry information but including device information related to the input device used to apply a first step of the receiving unit via the network receives, in the determination target information is the inquiry information received this time, reception date and time of the determination target information date and time information indicating a second step of the registration unit in association with the transaction number assigned to identify the individual orders are registered in the first database, the determination unit assigns to the determination target information a third step of transmitting the transaction number to the server of the transmission source from the transmission unit, the device information included in the determination target information needed If registered in the first database as meaning destination, the determination unit, wherein the determination target the transaction numbers assigned to information, and a query result indicating that the order of caution destination, the transmission unit If the fourth step of transmitting to the server of the transmission source, the device information included in the determination target information is not registered in the first database as suspicious destination from the determination unit, the determination target information the of a fifth step of retrieving past the inquiry information registered in the first database as a search key the device information, the search result of the fifth step, the predetermined reception time earlier the determination target information if the determination target information and the order is more than a predetermined number of device information is estimated in the same within one period, the determination unit, the determination target information Additional device information is serial device information is classified into suspect destination registered in the first database, and the careful ordering the input device of the additional device information is an order that has been used, the determination target information Among the servers received within a predetermined second period before the reception date and time , the server other than the transmission source of the determination target information, the transaction number of the sensitive order received by the server within the second period ; and having a sixth step of transmitting from the transmitting unit and a query result indicating that the order of caution destination.

A third aspect of the present invention, a query method of information inquiry device that includes a judgment unit and the transmitter and receiver and the registration unit, each of the plurality of communication sales company server sends during order reception, destination destination information, and, the inquiry information including the device information about the input device orderer has used the order determination target information and the first step of receiving reception unit via a network, which is the inquiry information received this time about , the date and time information indicating the reception time of the determination target information, a second step of the registration unit in association with the transaction number assigned to identify the individual orders are registered in the first database, the determination unit but a third step of transmitting said transaction number assigned in the determination target information to the server of the transmission source from the transmission unit, the determination target When at least one of the destination information and the device information included in the broadcast is registered in the first database as suspicious destination, the transaction number to the judging unit, assigned to the determination target information When, the query result indicating that the order of the suspect destination, and a fourth step of transmitting to the server of the transmission source from the transmission unit, the destination information and the device information contained in the determination target information If both is not registered in the first database as suspicious destination, the determination section, the determination of target information the destination information and past said registered in the first database device information as a search key wherein a fifth step of retrieving query information, the result of the search of the fifth step, at the reception date and time earlier the determination target information If orders at least one is estimated to same of the destination information and the device information of the determination target information in the first period is greater than a predetermined number of, the determination unit, the said determination target information the additional device information is device information of a destination information added destination information, and the judgment object information respectively classified into suspect destination registered in the first database, and destination of the additional destination information The order requiring attention, which is at least one of the order to which the input device of the additional device information is used, has been received within a predetermined second period before the reception date and time of the determination target information The transaction number of the sensitive order received by the server within the second period is sent to a server other than the transmission source of the determination target information. And having a server, a sixth step of transmitting from the transmitting unit and a query result indicating that the order of the suspicious target, the.

The invention of claim 4 is the invention of claim 2 or claim 3, wherein the determination unit, the second database device information about an input device that can be exploited is registered, included in the determination target information wherein the device information to determine whether or not it is registered that, if it is registered, and the transaction number assigned in the determination target information, and a query result indicating that the order of caution destination, the transmission and having a seventh step of transmitting to the server of the transmission source from the parts.

The invention of claim 5 is an invention of a program, and means for receiving, via a network, inquiry information including transmission destination information relating to a transmission destination transmitted by each of a plurality of mail order company servers at the time of order reception. , the determination target information is the inquiry information received this time, is registered in the determination date and time information indicating the reception time of the target information, the first database in association with the transaction number assigned to identify the individual orders means, means for transmitting the transaction number assigned in the determination target information to the sender the server, when the destination information included in the determination target information is registered in the first database as suspicious destination query indicating that said transaction number assigned to the determination target information is an order of caution destination A result, when the means for transmitting to the server of the transmission source, the destination information included in the determination target information is not registered in the first database as suspicious destination, the destination of the determination target information means for searching the query information of the past registered in the first database information as a search key, the determination the result of searching the destination information as a search key of the subject information, reception date and time earlier given the determination target information if orders destination in the first period is estimated that the same is more than the predetermined number, the determination of the additional destination information is destination information of the target information by classifying the caution destination to the first database registered, and a caution order is an order to the destination of the additional destination information, the determination pair of server accepted the reception date and time earlier a predetermined second period of the determination target information A server other than the transmission source information, means for transmitting said transaction number of the suspect order the server has accepted in the second period, and a query result indicating that the order of the suspect target operation as, It is characterized by making it.

The invention of claim 6 is an invention of a program, a computer, each of the plurality of communication sales company server sends during order reception, the inquiry information including the device information about the input device orderer used in order, means for receiving over the network, in the determination target information is the inquiry information received this time, and date and time information indicating the reception time of the determination target information, in association with the transaction number assigned to identify the individual orders means for registering in the first database, means for transmitting the transaction number assigned in the determination target information to the server of the transmission source, registered in the first database the device information contained in the determination target information as suspicious destination if it is, and the transaction number assigned in the determination target information, essential And a query result indicating that the order of the meaning destination, means for transmitting to the server of the transmission source, if the device information contained in the determination target information is not registered in the first database as suspicious destination said means for searching past the inquiry information registered in the first database the device information as a search key to be determined information, the result of searching the device information as a retrieval key of the determination target information, the determination target if within a predetermined first period of reception date previous information the determination target information and order at least a predetermined number of the device information is estimated to same, main and the additional device information is device information of the determination target information classified into attention points registered in the first database, and is an order of the input device of the additional device information is used caution A sentence, a server other than the transmission source of the determination target information of the determination target information reception date earlier servers accepted within a predetermined second period of the suspect that the server has received in the second period and said transaction number of the order, characterized in that operate as means for transmitting the query result indicating that the order of caution destination.

The invention of claim 7 is an invention of a program, a computer, each of the plurality of communication sales company server sends at the time of order reception, the input destination information and note Bunsha about destination is used to apply the device inquiry information including device information relating to the means for receiving via the network, in the determination target information is the inquiry information received this time, and date and time information indicating the reception time of the determination target information, in order to identify the individual orders means for association with the assigned transaction number registered in the first database, wherein said means for transmitting to the server of the transmission source the transaction number assigned in the determination target information, the destination information contained in the determination target information and is registered in the first database at least one is a suspicious location of the device information When Tei Ru said, the the determination target the transaction numbers assigned to information, and a query result indicating that the order of caution destination, means for transmitting to the transmission source of the server, which is included in the determination target information If both the destination information and the device information is not registered in the first database as suspicious destination, is registered in the first database the destination information and the device information of the determination target information as a retrieval key means for retrieving the inquiry information of the past, the decision on the determination the destination information and the result of searching the device information as a search key of the target information, within a predetermined first period of reception date and time earlier the determination target information order predetermined number or more of at least one is estimated to same of the destination information and the device information of the target information If, registered in the determination target the destination information in which additional destination information and the determination target information the device information in which additional device information the first database classifies each suspect destination information, and , A cautionary order that is at least one of the order to the destination of the additional destination information and the order in which the input device of the additional device information is used is received before the reception date and time of the determination target information Among the servers received within a predetermined second period , the transaction number of the cautionary order received by the server within the second period and the cautionary order received by a server other than the transmission source of the determination target information characterized in that operate as means for transmitting the query result indicating that the.

The invention of claim 8 is the invention of claim 6 or claim 7, the computer, device information about the input device that may be exploited in the second database registered, included in the determination target information determines whether the device information is registered, if it is registered, the determination and the transaction number assigned to the target information, and a query result indicating that the order of caution destination, the source It is characterized by operating as a means for transmitting to a server.

  The invention of claim 5-8 is not limited to a program, and may be a computer-readable recording medium on which the program is recorded.

The invention of claim 9 is an invention of an information inquiry device, wherein a receiving unit that receives inquiry information including transmission destination information about a transmission destination transmitted by each of a plurality of mail order company servers at the time of order reception via a network. The date information indicating the reception date of the determination target information and the transaction number assigned to identify each order are associated with the determination target information that is the inquiry information received this time and registered in the first database. A registration unit, a determination unit that determines whether or not it is an order requiring attention based on the determination target information, and a transmission unit that transmits an inquiry result by the determination unit to the server, The transaction number assigned to the determination target information is transmitted from the transmission unit to the transmission source server, and the destination information included in the determination target information needs attention. When the determination unit transmits the transaction number assigned to the determination target information and an inquiry result indicating that the order is a cautionary order, from the transmission unit. To the original server,
When the destination information included in the determination target information is not registered in the first database as a caution destination, the determination unit uses the destination information of the determination target information as a search key to search the first database. As a result of searching the inquiry information in the past registered in the above and using the destination information of the determination target information as a search key, the destination is the same within a predetermined first period before the reception date of the determination target information. If the estimated order is equal to or greater than the predetermined number, the determination unit classifies the additional destination information, which is the destination information of the determination target information, into a point requiring attention and registers it in the first database, and Among servers that received a cautionary order, which is an order to the destination of the additional destination information, within a predetermined second period before the date and time when the judgment target information was received, a server other than the sender of the judgment target information The server is configured to transmit the transaction number of the sensitive order received by the server within the second period and the inquiry result indicating that the order is the sensitive order from the transmitting unit. It is characterized by.

The invention of claim 10 is the invention of an information inquiry device, wherein each of a plurality of mail order company servers transmits inquiry information including device information relating to an input device used for ordering by an orderer, which is transmitted at the time of order reception. Corresponding to the receiving unit that receives the request, the determination target information that is the inquiry information received this time, the date and time information that indicates the reception date and time of the determination target information, and the transaction number assigned to identify each order A registration unit that registers in the first database, a determination unit that determines whether or not the order is a cautionary order based on the determination target information, and a transmission unit that transmits an inquiry result by the determination unit to the server. The determination unit causes the transaction number assigned to the determination target information to be transmitted from the transmission unit to the transmission source server, and the determination target information When the included device information is registered in the first database as a point of caution, the determination unit refers to the transaction number assigned to the information to be determined and an order for the point of caution. When the device information included in the determination target information is not registered in the first database as a point of caution, the determination unit transmits the result to the transmission source server from the transmission unit. Receiving the determination target information as a result of searching the past inquiry information registered in the first database using the device information of the determination target information as a search key and searching using the device information of the determination target information as a search key If there are more than a predetermined number of orders in which the determination target information and the device information are estimated to be the same within a predetermined first period before the date and time, The determination unit classifies the additional device information, which is the device information of the determination target information, into the first database and registers the additional device information in the first database, and the order in which the input device of the additional device information is used. A server that received an order requiring attention within a predetermined second period before the reception date and time of the determination target information was received by a server other than the transmission source of the determination target information within the second period. The transaction number of the order requiring attention and the inquiry result indicating that the order is the order requiring attention are transmitted from the transmission unit.

The invention according to claim 11 is an invention of an information inquiry device, wherein each of a plurality of mail order company servers transmits at the time of order reception, destination information relating to the destination and device information relating to the input device used by the orderer for ordering. Assigned to the receiving unit that receives the inquiry information via the network, the determination target information that is the inquiry information received this time, the date information indicating the reception date and time of the determination target information, and the individual order A registration unit that associates the transaction number with the first database, a determination unit that determines whether or not the order requires attention based on the determination target information, and a query result by the determination unit as the server A transmission unit that transmits the transaction number assigned to the determination target information from the transmission unit to the server of the transmission source. And at least one of the destination information and the device information included in the determination target information is registered in the first database as a caution destination, the determination unit is configured to determine the determination target The transaction number assigned to the information and an inquiry result indicating that the order is a cautionary order is transmitted from the transmission unit to the server of the transmission source, and the destination information included in the determination target information and the When both of the device information are not registered in the first database as points of caution, the determination unit is registered in the first database using the destination information of the determination target information and the device information as search keys. The past inquiry information is searched, and the destination information and the device information of the determination target information are used as search keys. As a result of the search, there is a predetermined number of orders that are estimated to be the same as at least one of the destination information and the device information of the determination target information within a predetermined first period before the reception date and time of the determination target information. If there is, the determination unit categorizes the additional destination information that is the destination information of the determination target information and the additional device information that is the device information of the determination target information into points requiring attention, and the first database. , And the cautionary order that is at least one of the order to the destination of the additional destination information and the order in which the input device of the additional device information is used is the determination target information. Among the servers received within a predetermined second period before the reception date and time, the server receives the server within the second period during the second period. The transmission unit is configured to cause the transmission unit to transmit the transaction number of the order requiring attention and the inquiry result indicating that the order is the order requiring attention.

The invention of claim 12 is the invention of claim 10 or claim 11, wherein the determining unit, the second database device information about an input device that can be exploited is registered, included in the determination target information if said device information is registered that, to transmit said transaction number assigned in the determination target information, and a query result indicating that the order of caution destination, to the server of the transmission source from the transmission unit It is characterized by that.

  In the invention of claim 1, if there are more than a predetermined number of orders estimated to have the same destination within the predetermined first period from the reception date and time of the inquiry information received this time, the destination information included in the inquiry information received this time Are registered in the first database after classification. In addition, the transaction number assigned to the target order and the inquiry indicating that the order is a cautionary order is sent to all mail order company servers that received the order to the destination before the predetermined second period. Results are sent. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and the loss due to the illegal order procedure can be reduced.

  In the invention of claim 2, if there are more than a predetermined number of orders in which the device information is estimated to be the same within a predetermined first period from the reception date and time of the inquiry information received this time, the device information included in the inquiry information received this time is It is classified as a point requiring attention and registered in the first database. Inquiries indicating that the order from the input device is the order of the transaction number assigned to the target order and the order requiring attention to all mail order company servers that received the order from the second period. Results are sent. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and the loss due to the illegal order procedure can be reduced.

  In the invention of claim 3, if there are more than a predetermined number of orders in which at least one of the destination and the device information is estimated to be the same within a predetermined first period from the reception date and time of the inquiry information received this time, The destination information and device information of the received inquiry information are classified into points requiring attention and registered in the first database. A transaction number assigned to the target order is sent to all mail order company servers that have received an order in which at least one of the destination information and the device information is the same before the predetermined second period, An inquiry result indicating that the order is a point requiring attention is transmitted. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and the loss due to the illegal order procedure can be reduced.

  In the invention of claim 4, if the device information included in the inquiry information is registered in the second database, the transmission unit displays the inquiry result indicating that the order is a transaction number and a destination requiring attention. Since it is transmitted to the server, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order.

  In the invention of claim 5, if there are more than a predetermined number of orders estimated to have the same destination within the predetermined first period from the reception date and time of the inquiry information received this time, the destination information included in the inquiry information received this time The computer operates as means for classifying the items into the first database and registering them in the first database. In addition, the transaction number assigned to the target order and the inquiry indicating that the order is a cautionary order is sent to all mail order company servers that received the order to the destination before the predetermined second period. The computer operates as a means for transmitting the result. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and can provide a program capable of reducing the loss due to the illegal order procedure.

  In the invention of claim 6, if there are more than a predetermined number of orders in which the device information is estimated to be the same within a predetermined first period from the reception date and time of the inquiry information received this time, the device information included in the inquiry information received this time is The computer operates as a means for classifying the information as a point requiring attention and registering it in the first database. Inquiries indicating that the order from the input device is the order of the transaction number assigned to the target order and the order requiring attention to all mail order company servers that received the order from the second period. The computer operates as a means for transmitting the result. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and the loss due to the illegal order procedure can be reduced.

  In the invention of claim 7, if there are more than a predetermined number of orders in which at least one of the destination and the device information is estimated to be the same within a predetermined first period from the reception date and time of the inquiry information received this time, The computer operates as means for classifying the received destination information and device information of the received inquiry information as a destination requiring attention and registering it in the first database. A transaction number assigned to the target order is sent to all mail order company servers that have received an order in which at least one of the destination information and the device information is the same before the predetermined second period, The computer operates as a means for transmitting a query result indicating that the order is a point requiring attention. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and the loss due to the illegal order procedure can be reduced.

  In the invention of claim 8, if the device information included in the inquiry information is registered in the second database, the transmission unit displays an inquiry result indicating that the order is a transaction number and a destination requiring attention. Send to server. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the order contents.

In the invention of claim 9, if there are more than a predetermined number of orders estimated to have the same delivery destination within a predetermined first period from the reception date and time of the inquiry information received this time, the determination unit is included in the inquiry information received this time Destination address information is classified as a sensitive site and registered in the first database. Then, the determination unit is the transaction number assigned to the target order to all mail order company servers that received the order to the destination before the predetermined second period, and the order requiring attention. The transmission result is transmitted from the transmission unit. Thus, or cancel the acceptance of the order in the mail-order company, it is possible to take a measure such as to re-confirm your order, it is possible to provide a capable of reducing information inquiry system losses due to illegal order procedures.

In the invention of claim 10, if there are more than a predetermined number of orders estimated that the device information is the same within a predetermined first period from the reception date and time of the inquiry information received this time, the determination unit is included in the inquiry information received this time Device information to be classified and registered in the first database. And the determination part is the order of the transaction number assigned to the target order to the servers of all mail order companies that received the order from this input device before the predetermined second period, and the order requiring attention. The transmission result is transmitted from the transmission unit. Thus, or cancel the acceptance of the order in the mail-order company, it is possible to take a measure such as to re-confirm your order, it is possible to provide a capable of reducing information inquiry system losses due to illegal order procedures.

In the invention of claim 11, if there are more than a predetermined number of orders estimated that at least one of the destination and the device information is the same within a predetermined first period from the reception date and time of the inquiry information received this time The department categorizes the destination information and device information of the inquiry information received this time into the sensitive areas and registers them in the first database. Then, the determination unit assigns an order in which at least one of the destination information and the device information is the same to the target order to all mail order company servers received before the predetermined second period. The transmission unit sends a transaction number and an inquiry result indicating that it is an order requiring attention. Thus, or cancel the acceptance of the order in the mail-order company, it is possible to take a measure such as to re-confirm your order, it is possible to provide a capable of reducing information inquiry system losses due to illegal order procedures.

  In the invention of claim 12, if the device information included in the inquiry information is registered in the second database, the determination unit displays the inquiry result indicating that the order is a transaction number and a destination requiring attention. Have the server send from the sender. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the order contents.

It is a schematic block diagram of the whole system using the order information inquiry apparatus of this embodiment. It is a flowchart explaining operation | movement of the order information inquiry apparatus of this embodiment. It is a flowchart explaining operation | movement of the order information inquiry apparatus of this embodiment.

  Embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a schematic configuration diagram of the entire system using the order information inquiry device 1 of the present embodiment. The order information inquiry device 1 (information inquiry device) of the present embodiment indicates whether or not the order may have been made for an illegal purpose such as fraud or mischief when a mail order company accepts an order for a product. Provide inquiry service to inquire.

  An order information inquiry device 1 operated by an inquiry service provider that provides an inquiry service, and servers 2a, 2b, 2c operated by a plurality of mail order companies that have entered into an inquiry service use agreement with the inquiry service operator; Is connected to a network N1 such as the Internet. In addition, input devices 3a, 3b, 3c, 3d such as personal computers, tablet terminals, and smartphones used by customers (orderers) are also connected to servers 2a, 2b, 2c of the mail order company via the network N1. . Further, the network N1 has a database server 20 (second database) that collects device information of the input devices 3a, 3b, 3c, and 3d that are likely to be used for orders for fraudulent purposes such as fraud and mischief. It is connected. Here, the device information includes information (for example, a MAC (Media Access Control) address) that can identify each input device 3a, 3b, 3c, 3d, and an IP ( Internet Protocol) address.

  In the following description, when individual servers are specified and described, they are expressed as servers 2a, 2b, and 2c. When individual servers are not specified and a description common to all servers is described, it is expressed as server 2. To do. Similarly, when the individual input devices used by the orderer are specified and described in the following description, they are indicated as input devices 3a, 3b, 3c, and 3d, and all input devices are not specified. In the following description, the input device 3 is used. In the example of FIG. 1, the number of servers 2 operated by the mail order company is three, and the number of input devices 3 used by the orderer is four. However, the number of servers 2 and input devices 3 is as shown in FIG. It is not limited to the number shown in the example.

  By the way, as a method for a customer (orderer) to order a product from a mail order company, there are an order by telephone 4 and a method in which an order form is transmitted by facsimile 5. There is also a method of ordering a product by accessing the website of a mail order company using an input device 3 equipped with browser software such as a personal computer or a smartphone. When a customer orders a product via the telephone 4, the person in charge of the mail-order sales company, based on the contents of the telephone 4 response, the name of the orderer and destination information regarding the destination (for example, the address of the destination) Address information to be displayed, telephone information indicating the telephone number of the destination), product name, product number, and the like are registered in the server 2. When the customer places an order with the facsimile 5, the person in charge of the mail order company provides the server 2 with the name of the orderer, destination information regarding the destination, the product name, product number, etc. based on the order contents of the order form. Register with. When the customer places an order using the input device 3, the order information such as the name of the orderer, the destination information, the product name, and the product number entered by the customer using the input device 3 is stored in the network N1. To the server 2.

  Then, when a mail order company that uses the inquiry service receives an order from a customer, it includes, for example, destination information in order to inquire whether the order may have been made for the purpose of fraud or mischief. The inquiry information is transmitted from the server 2 to the order information inquiry device 1. The order information inquiry device 1 inquires whether the order may have been made for the purpose of fraud or mischief based on the inquiry information transmitted from the server 2 and transmits the result (inquiry result). Reply to the original server 2. In this embodiment, in addition to the destination information, product classification information indicating the classification of the ordered product is transmitted from the mail order company server 2 to the order information inquiry device 1. In this embodiment, address information indicating the address of the destination and telephone information indicating the telephone number of the destination are transmitted as the destination information for specifying the destination. However, only the address information may be used.

  The order information inquiry device 1 includes a computer in which a program for realizing the order information inquiry method according to the present invention is incorporated. The order information inquiry device 1 includes an arithmetic processing unit 10 composed of a microprocessor, a communication unit 14 that performs data communication via a network N1, and a database 15 (first database) constructed in an external storage device such as a hard disk. With. In addition, when the arithmetic processing unit 10 executes a built-in program, a registration unit 11 and a determination unit 12 described later are realized by the arithmetic function of the arithmetic processing unit 10.

  The communication unit 14 functions as a receiving unit that receives data such as inquiry information transmitted from the server 2 using the inquiry service via the network N1, and transmits data such as an inquiry result to the server 2 via the network N1. The function of the transmission part to perform is provided.

The database 15 stores reference information (consisting of destination information including address information and telephone information, and product classification information indicating product classification) received by the communication unit 14 in the past. As the number of mail order companies that use the inquiry service provided by the order information inquiry device 1 increases and the inquiry information stored in the database 15 increases, the accuracy of determining whether the order may have been made for an unauthorized purpose Will improve. Table 1 below shows an example of inquiry information stored in the database 15. In the database 15, destination information (address information D2 and telephone information D3 of the destination) and product classification information D4 included in the inquiry information are associated with company information D1, date and time information D5, and transaction number D6. It is remembered. The company information D1 is information for identifying the mail order company of the transmission source. The address information D2 includes data D21 of the postal code of the destination and data D22 of the address (city / town / village name, street code, residence number). The phone information D3 includes home phone number data D31 and mobile phone number data D32. The date / time information D5 is information indicating the reception date / time of the inquiry information. The transaction number D6 is information for identifying individual orders. The company information D1, the date / time information D5, and the transaction number D6 are information given by the order information inquiry device 1 to the inquiry information received from the server 2.

  The registration unit 11 registers the inquiry information received by the communication unit 14 in the database 15.

  The determination unit 12 determines whether the order is a point requiring attention based on the inquiry information received by the communication unit 14.

  When the communication unit 14 receives the inquiry information, the determination unit 12 compares the inquiry information newly received by the communication unit 14 with the past inquiry information registered in the database 15, and the newly received inquiry information Inquiry information presumed to have the same destination is extracted from the database 15.

  For example, a person who tries to trick a mail-order company into a product will prepare short-term rental properties, accommodations, Internet cafes, private PO Boxes, etc. as destinations for the product so that their address is not specified. Use and try to trick as many products as possible in a short time. In addition, even for mischievous orders in which a large number of products are ordered by impersonating an actual third party and a large amount of products are sent to the third party's address, a large number of products are sent to the same destination at the same time. May be ordered. In such a case, if a large number of products are sent from one mail order company to the same destination, there is a possibility of being suspicious. Therefore, it is conceivable to distribute orders to a plurality of mail order companies. If the orders are distributed to a plurality of mail order companies, it is difficult for one company alone to detect an order for fraud. In addition, since an order is placed for the purpose of tricking merchandise, it is considered that a correct address is entered to the extent that the merchandise arrives as the delivery address that specifies the delivery address. Note that even if part of the address (for example, part of the street address) is incorrect, the delivery company calls the destination for confirmation and guesses the correct address so that delivery can be made. It is also possible to enter the address in a way that is intentionally mistaken in order not to be recognized as an order.

  Therefore, the determination unit 12 retrieves past inquiry information stored in the database 15 using the destination information as a search key to extract orders that may have been placed for illegal purposes, and receives the inquiry information. Orders that are estimated to have the same delivery destination within a predetermined first period from the date and time are extracted.

  The address information D2 includes zip code data D21 and data D22 including a city name, a town code, and a residence number. The currently used 7-digit zip code represents the town area, so if you match the zip code data D21, the address data D22, the chome, the block code, and the residence number information, Can be identified. Here, if the part below the chome is, for example, “○ chome △△ -XX”, if the part up to the ○ chome △△ is correct, even if the last “xx” is wrong, check by phone It is considered that there is a high possibility that it will reach the addressee. Therefore, it is also assumed that the orderer for the purpose of fraud intentionally changes the last “xx” part so as not to notice that a plurality of orders are made at the same address. Therefore, in this embodiment, the postal code data D21 and the address data D22 of the chome, the block code, and the residence number can be reliably detected while reducing the time required for data processing. The third part from the top to the third digit is used for the extraction process. The telephone information D3 includes a home phone number D31 and a mobile phone number D32. In this embodiment, data in which at least one of the home phone number D31 and the mobile phone number D32 matches is extracted. An extraction process is being performed.

  That is, the determination unit 12 uses the postal code data D21 and the address data D22 to the third digit from the top of the chome, the block code, and the house number, and the home phone number D31 and the mobile phone number D32. Determine whether the destination is the same.

  Based on the above extraction result, the determination unit 12 estimates that the delivery destination is the same within a predetermined first period (for example, within a period of several minutes to several hours) from the reception date and time of the inquiry information. It is determined whether or not there is a predetermined number or more (for example, three or more). If there are more than a predetermined number of orders estimated to have the same destination within a predetermined period, the determination unit 12 determines that the order may have been made for an illegal purpose and is included in the inquiry information received this time Destination information is classified as sensitive. When the determination unit 12 determines that the destination information of the inquiry information received this time is a caution destination, the determination unit 12 registers the destination information in the database 15 as a caution destination. And the determination part 12 has a possibility of a fraudulent order with respect to all the servers 2 which received the order estimated that the destination is the same within the predetermined period from the reception date of the inquiry information received this time. Inquiry result is transmitted.

  Next, when an order using the input device 3 is made to any mail order company, the operation when the inquiry procedure is performed from the mail order company server 2 to the order information inquiry device 1 is illustrated. This will be described with reference to the flowchart of FIG. Note that when communication is performed between the input device 3, the server 2, and the order information inquiry device 1, processing such as authentication is performed, but since it is not the gist of the present invention, description thereof is omitted.

  First, the orderer operates the input device 3 to access the shopping site of the server 2 operated by a desired mail-order company, and to order the desired product, order information (name, address, A telephone number, a product number, etc. are input (step S1). The order information input by the orderer is transmitted from the input device 3 to the server 2 (step S2).

  When the server 2 receives the order information transmitted from the input device 3 (step S11), the server 2 accepts the order once and starts preparation for delivery of the product. In addition, the mail order company, for example, once a day, delivers a product for which delivery preparation has been completed to the delivery company at a predetermined time, and stops delivery before delivering the product to the delivery company. Can do. The server 2 starts the preparation for delivery of the product, and at the same time, obtains inquiry information (destination information and product classification information) necessary for inquiring whether the order may have been made for an illegal purpose. Then, it is transmitted to the order information inquiry device 1 (step S12).

When the communication unit 14 of the order information inquiry device 1 receives the order information transmitted from the server 2 (step S21 [first step] ), the registration unit 11 of the order information inquiry device 1 receives the received inquiry information (determination target). Information) is registered in the database 15 (step S22 [second step] ). Here, the database 15 includes the inquiry information received from the server 2 (address information D2 and destination information including telephone information D3, product classification information D4), company information D1, date and time information D5, and transaction number. D6 is registered in association with it. Here, the company information D1 of the mail order company operating the server 2a is set to A1, the company information D1 of the mail order company operating the server 2b is set to A2, and the company information D1 of the mail order company operating the server 2c is set to A3. It shall be.

When the inquiry information received this time is registered in the database 15, the determination unit 12 of the order information inquiry device 1 causes the communication unit 14 to transmit the transaction number D6 assigned to the inquiry device 1 to the transmission source server 2 (step S23). [Third step] ). At this time, the transmission source server 2 receives the transaction number D6 transmitted from the order information inquiry device 1 (step S13), and stores the transaction number D6 assigned to the order inquired to the order information inquiry device 1. Thereafter, the server 2 can identify individual orders using the transaction number D6.

  Next, the determination unit 12 of the order information inquiry device 1 determines whether or not this delivery destination has been registered in the database 15 as a destination requiring attention based on the delivery destination information included in the inquiry information received this time ( Step S24).

If the destination is classified as a point requiring attention and registered in the database 15 (Yes in step S24), the determination unit 12 transmits a signal for notifying that the order is to the point requiring attention from the communication unit 14. Transmit to the original server 2 ([4th step]) . When the mail order company server 2 receives a caution signal from the order information inquiry device 1 to notify that it is an order to a point requiring attention (step S14), the merchandise delivery processing is stopped (step S15).

On the other hand, if the destination of the inquiry information received this time is not classified and registered as a point of caution (No in step S24), the determination unit 12 is registered in the database 15 with the inquiry information received this time in step S21. Compare with past inquiry information. The determination unit 12 completely matches the information of the postcode data D21 and the address data D22 with the chome, the block code, and the third digit from the top of the house number, and the home phone number D31 and the mobile phone. A case in which at least one of the numbers D32 completely matches is estimated as the inquiry information having the same destination. The determination unit 12 executes a name identification process for extracting from the database 15 inquiry information that is presumed to have the same destination as the inquiry information received this time (step S25 [fifth step] ). If the postal code data D21 and the address data D22 match the information in the third digit from the top of the part number of the street code and the house number in the address data D22, the determination unit 12 will return the home phone number. Even if D31 and mobile phone number D32 are partially matched, it may be determined that the destination is the same.

  When the determination unit 12 finishes the above extraction process, an order estimated to have the same destination within a predetermined first period (for example, several minutes to several tens of minutes) from the reception date and time of the inquiry information received this time is predetermined. It is determined whether or not the number of cases (for example, 3 cases) or more is present (step S26).

Here, when it is determined that there are more than a predetermined number of orders estimated to have the same destination within the first period from the reception date and time of the inquiry information received this time, the determination unit 12 receives the inquiry information received this time. The destination information (additional destination information) is reclassified as a destination requiring attention and registered in the database 15. When the determination unit 12 classifies the current delivery destination as a cautionary destination, the order (the cautionary order) to this destination is assigned to the target order to all the servers 2 that have received the order within the predetermined second period. The transaction number D6 and the inquiry result indicating that the order is a cautionary order are transmitted (step S27 [Sixth step] ). Note that the predetermined number and the second period can be changed as appropriate, and may be set to a different number and period for each mail order company in accordance with the policy of each mail order company.

  Here, when the server 2 that has received an order for the destination classified as the destination requiring attention before the second period receives the inquiry result from the order information inquiry device 1 (step S16), the inquiry result is the destination requiring attention. Since there is (Yes in Step S18), the server 2 stops the delivery of the product (Step S18). As a result, it is possible to avoid damage caused by orders made for illegal purposes such as fraud and mischief.

  Note that, as a result of the determination process in step S26, if the number of orders estimated to be the same destination within the first period is less than the predetermined number, the arithmetic processing unit 10 confirms that the current destination is not a cautionary destination. Is returned from the communication unit 14 to the transmission source server 2. In this case, since the inquiry result is not a point of caution (No in step S18), the transmission source server 2 continues the merchandise delivery process, and the merchandise is delivered to the merchandise orderer (step S19).

  Here, when an order to the same destination is made three or more times within a predetermined first period, the flowchart of FIG. 3 shows the operation when the destination is set to be classified as a destination requiring attention. The description will be given with reference. FIG. 3 shows an operation when an order to the same destination is received in the order of the server 2a, the server 2b, and the server 2c.

  When the server 2a first receives an order in step S31 and transmits inquiry information to the order information inquiry device 1 (step S32), the order information inquiry device 1 performs inquiry processing based on this inquiry information (step S32). S33). In this case, since this is the first order, the order information inquiry device 1 determines that the order is not an order to be watched, and transmits the inquiry result to the server 2a as the transmission source (step S34). Upon receiving this inquiry result (step S35), the server 2a determines that there is no problem and continues preparation for delivery.

  Next, when the server 2b receives the second order for the same destination in step S36 and transmits the inquiry information to the order information inquiry device 1 (step S37), the order information inquiry device 1 receives the inquiry information. Inquiry processing is originally performed (step S38). In this case, since it is the second order to the same destination within the first period, the order information inquiry device 1 determines that it is not an order to the point requiring attention, and transmits the inquiry result to the server 2b as the transmission source. (Step S39). Upon receiving this inquiry result (step S40), the server 2b determines that there is no problem and continues preparation for delivery.

Thereafter, when the server 2c receives the third order for the same destination in step S41 and transmits the inquiry information to the order information inquiry device 1 (step S42), the order information inquiry device 1 also receives this inquiry information. Inquiry processing is performed at step S43. In this case, since this is the third order to the same destination within the first period, the order information inquiry device 1 classifies the destination as a destination requiring attention. Then, the order information inquiry device 1 sends the transaction number assigned to the target order to all servers 2a, 2b, 2c that received the order to the destination within the predetermined second period, and the cautionary destination. The inquiry result indicating the order is transmitted (Step S44 [Sixth Step] ). When the servers 2c, 2b, and 2a receive the inquiry results (steps S45, S46, and S47), the servers 2c, 2b, and 2a respectively stop delivery of the products (steps S48, S49, and S50). As a result, the server 2 that has received an order for the same destination within the predetermined second period can determine that the order may have been made for an unauthorized purpose, and cancel the shipment of the product. By canceling, loss due to fraudulent orders can be reduced.

  By the way, those who place orders for fraudulent purposes such as fraud and mischief tend to use input devices such as Internet connection devices and prepaid smartphones installed in Internet cafes and manga cafes so that the sender is not specified .

  Therefore, the determination unit 12 of the order information inquiry device 1 may use device information instead of the destination information, and determine whether or not the order requires attention based on the device information. That is, when a plurality of orders are made from the same input device at the same time, the determination unit 12 determines that the order is an order from a point requiring attention.

  The server 2 of the mail order company has a function of acquiring the device information, IP address, and MAC address of the input device 3 used by the orderer at the time of order reception. The inquiry information including this device information is inquired for the order information. Assume that the data is transmitted to the device 1.

  When the communication unit 14 of the order information inquiry device 1 receives the inquiry information from the server 2, the registration unit 11 registers the inquiry information received by the communication unit 14 in the database 15, and the determination unit 12 receives the inquiry information received by the communication unit 14. Based on the above, it is determined whether or not the order is from a point requiring attention.

  If the device information included in the inquiry information received this time is registered in the database 15 as a caution destination, the determination unit 12 sends a transaction number assigned to the inquiry information and an inquiry result indicating that the order is a caution destination. Is transmitted from the communication unit 14 to the transmission source server 2.

When the device information included in the inquiry information received this time is not classified and registered in the database 15 as a point requiring attention, the determination unit 12 is registered in the database 15 using the device information of the inquiry information received this time as a search key. Search past inquiry information. As a result of the search, if there are more than a predetermined number of orders in which the device information is estimated to be the same within a predetermined first period from the reception date and time of the inquiry information received this time, the determination unit 12 determines the device information ( (Additional device information) is classified as a point requiring attention and registered in the database 15. In addition, when the device information included in the inquiry information received this time is classified as a point of caution, the determination unit 12 includes all mail order companies that received orders from the input device before the predetermined second period. The server 2 causes the communication unit 14 to transmit the transaction number assigned to the target order and the inquiry result indicating that the order is the order requiring attention.

  Thereby, if there are more than a predetermined number of orders in which the device information is estimated to be the same within a predetermined first period from the reception date and time of the inquiry information received this time, the determination unit 12 includes the device information included in the inquiry information received this time. Are registered in the first database after classification. Then, the determination unit 12 sends the transaction number assigned to the target order to the server 2 of all mail order companies that received the order from the input device before the predetermined second period, and the order requiring attention. The communication unit 14 transmits the inquiry result indicating that Accordingly, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and the loss due to the illegal order procedure can be reduced.

  Further, the determination unit 12 of the order information inquiry device 1 may determine whether or not the order is a point requiring attention using both the destination information and the device information included in the inquiry information.

  That is, if at least one of the destination information and the device information included in the inquiry information received this time is registered in the database 15 as a point of caution, the determination unit 12 includes a transaction number assigned to the inquiry information, The inquiry result indicating that the order is a point requiring attention is transmitted from the communication unit 14 to the server 2 of the transmission source.

  In addition, when both the destination information and the device information included in the inquiry information received this time are not registered in the database 15 as caution points, the determination unit 12 displays the destination information and the device information of the inquiry information received this time. The past inquiry information registered in the database 15 as a search key is searched. The determination unit 12 has received this time if there are more than a predetermined number of orders that are estimated to have the same destination and / or device information within a predetermined first period from the reception date and time of the inquiry information received this time. The destination information of the inquiry information and the device information are classified into points requiring attention and registered in the database 15. Then, when the destination information and the device information included in the inquiry information received this time are classified as the attention required destination, the determination unit 12 determines an order in which at least one of the destination and the input device is the same. The server 2 of all mail order companies received before the second period sends the transaction number assigned to the target order and the inquiry result indicating that it is the order requiring attention from the communication unit 14.

  Thereby, if there are more than a predetermined number of orders estimated that at least one of the destination and the device information is the same within a predetermined first period from the reception date and time of the inquiry information received this time, the determination unit 12 The destination information and the device information of the inquiry information received this time are classified into points requiring attention and registered in the database 15. Then, the determination unit 12 assigns the orders for which at least one of the destination information and the device information is the same to the servers 2 of all mail order companies that received the order before the predetermined second period. The communication unit 14 transmits the assigned transaction number and the inquiry result indicating that the order is a cautionary order. Therefore, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the contents of the order, and the loss due to the illegal order procedure can be reduced.

  Further, when the database server 20 that collects device information, IP address, and MAC address related to the input device 3 that may be misused is connected to the network N1, the order information inquiry device 1 is registered in the database server 20. The device information, the IP address, and the MAC address may be used for processing for determining whether or not the order is from a point requiring attention. Here, the device information related to the input device 3 collected by the database server 20 is, for example, computer system information or browser information obtained by a Java script. The database server 20 is pre-registered with IP addresses, MAC addresses, device information, and IP addresses of foreign servers installed in Internet cafes and manga cafes where it is difficult to identify users. Yes.

When the inquiry information received by the communication unit 14 includes device information, the determination unit 12 of the order information inquiry apparatus 1 inquires the database server 20 about the device information. If the device information is registered in the database server 20, the determination unit 12 determines that the order is a cautionary order, and displays a transaction number assigned to the inquiry information and a query result indicating that the order is a cautionary order. Then, the communication unit 14 transmits the data to the transmission source server 2 (seventh step) . Thereby, the mail order company can take measures such as canceling the acceptance of the order or reconfirming the order contents.

  When the device information included in the inquiry information is an IP address, the current position of the input device 3 can be narrowed down to a certain extent by the IP address. Therefore, the determination unit 12 of the order information inquiry device 1 may determine that the order is a cautionary order when the current position of the input device 3 obtained from the IP address is far from the address of the destination. . In addition, when the IP address is a foreign IP address, there is a high possibility of an order placed for an illegal purpose. Even in such a case, the determination unit 12 determines that the order is a cautionary order. Good.

  As described above, the order information inquiry method of the present embodiment receives the inquiry information including the destination information related to the destination sent by the mail order company server 2 at the time of order reception via the network N1. Registering the inquiry information received this time in the database 15 (first database) in association with date and time information D5 indicating the reception date and time of the inquiry information and a transaction number D6 assigned to identify each order; If the transaction number D6 assigned to the inquiry information received this time is returned to the transmission source server, and the destination information included in the inquiry information received this time is registered in the database 15 as a cautionary destination. , The transaction number D6 assigned to the inquiry information and the inquiry result indicating that it is an order requiring attention, When the reply to the origin server 2 and the destination information included in the inquiry information received this time are not categorized and registered in the database 15 as sensitive points, the destination information of the inquiry information received this time is If past reference information registered in the database 15 as a search key is searched, and there are more than a predetermined number of orders estimated to have the same destination within the predetermined first period from the reception date and time of the inquiry information received this time, this time The step of classifying the destination information of the received inquiry information as a cautionary destination and registering it in the database 15 and the destination information included in the inquiry information received this time are classified as the cautionary destination, Indicate the transaction number D6 assigned to the target order and the order requiring attention to all mail order company servers 2 that received the order before the predetermined second period. It has a step of returning the query result. In the order information inquiry method of this embodiment, device information may be used instead of the destination information, or both destination information and device information may be used.

  Further, the program of the present embodiment is a means for receiving inquiry information including transmission destination information related to a transmission destination transmitted from the mail order company server 2 at the time of order reception via the network N1, the inquiry information received this time. Means for associating the date and time information D5 indicating the reception date and time of the inquiry information with the transaction number assigned to identify each order in the database 15 (first database), and assigning it to the inquiry information received this time If the destination information included in the inquiry information received this time is registered in the database 15 as cautionary destinations, the transaction assigned to the inquiry information is returned. Returns the number D6 and the inquiry result indicating that it is an order requiring attention to the server 2 of the transmission source. Means, if the destination information included in the inquiry information received this time is not registered in the database 15 as a cautionary destination, the destination information of the inquiry information received this time is registered in the database 15 as a search key. Search past inquiry information, and if there are more than a predetermined number of orders that are estimated to have the same destination within the predetermined first period from the reception date and time of the inquiry information received this time, send the destination information of the inquiry information received this time Means for classifying the information to be watched and registering it in the database 15. When the destination information included in the inquiry information received this time is classified as the watched for, the order to this destination is placed before the predetermined second period. Operates as a means to send back the transaction number D6 assigned to the target order and the inquiry result indicating that it is the order requiring attention to the servers 2 of all the mail order companies that have received it. A program for causing. In the program of this embodiment, device information may be used instead of the destination information, or both destination information and device information may be used. The program is recorded on a computer-readable recording medium. If the computer executes the program recorded on the recording medium, or if the program recorded on the recording medium is installed in the computer, the computer executes the program. Good.

  In addition, the order information inquiry device 1 according to the present embodiment includes a communication unit 14 as a reception unit and a transmission unit, a database 15 as a first database, a registration unit 11, and a determination unit 12. The communication unit 14 as a receiving unit receives inquiry information including the destination information regarding the destination transmitted by the server 2 of the mail order company at the time of order reception via the network. The registration unit 11 associates the inquiry information received this time with date / time information D5 indicating the reception date / time of the inquiry information and a transaction number D6 assigned to identify each order in the database 15 (first database). sign up. The determination unit 12 determines whether or not the order requires attention based on the inquiry information. The communication unit 14 as a transmission unit transmits the inquiry result by the determination unit 12 to the server 2. The determination unit 12 returns the transaction number D6 assigned to the inquiry information received this time from the communication unit 14 to the transmission source server 2. If the destination information of the inquiry information received this time is registered in the database 15 as a caution destination, the determination unit 12 sends a transaction number D6 assigned to the inquiry information and an inquiry result indicating that the order is a caution destination. Is transmitted from the communication unit 14 to the transmission source server 2. If the destination information included in the inquiry information received this time is not classified and registered as a watch point in the database 15, the determination unit 12 stores the destination information of the inquiry information received this time in the database 15 as a search key. Search for past registered inquiry information, and send the inquiry information received this time if the number of orders estimated to be the same destination within the predetermined first period from the date and time of receipt of the inquiry information received this time The destination information is classified into points requiring attention and registered in the database 15. When the destination information included in the inquiry information received this time is classified as a cautionary destination, the determination unit 12 receives all mail order company servers that have received orders for this destination before a predetermined second period. 2, the transaction number D6 assigned to the target order and the inquiry result indicating that the order is the order requiring attention are transmitted from the communication unit 14. In the order information inquiry apparatus 1, device information may be used instead of the destination information, or both the destination information and the device information may be used.

  As described above, according to the order information inquiry method, the program, and the order information inquiry device of this embodiment, the inquiry information newly received from the server 2 is compared with the past inquiry information registered in the database 15. Thus, the inquiry information estimated to be the same as the newly received inquiry information and the destination is extracted from the database 15. When it is determined that there are more than a predetermined number of orders estimated to have the same destination within a predetermined time from the reception date and time of the newly received inquiry information, the server that received the order estimated to have the same destination In FIG. 2, the communication unit 14 transmits an inquiry result indicating that it is an order requiring attention. Therefore, if the second period is set to a time shorter than the lead time from when the mail order company accepts the order for the product to the time the product is shipped, the mail order company cancels the shipment of the product. Thus, it is possible to take measures such as confirming the order contents with the orderer, and it is possible to reduce a loss due to an order placed for an illegal purpose. In addition, when the same orderer makes an illegal order to a plurality of mail order companies, an illegal order cannot be detected by one company alone, but the order information inquiry device 1 operated by the company that provides the order information inquiry service has each company Since the order information is collected and it is determined whether or not there is an order that may have been fraudulently, the fraudulent order can be more reliably determined. In addition, since each company's order information is aggregated in a service management company that is in a neutral position different from the mail-order sales company, each company's own customer list is leaked to other competitors There is also an advantage that there is no possibility.

  Note that the order information inquiry device 1 of the present embodiment shows contract information indicating whether the mail order company has executed a contract for the order inquired by the mail order company (that is, whether the product has been shipped to the customer). May be registered.

  The server 2 of the mail order company collects contract information for each order for which the inquiry information inquiry device 1 was inquired during the first total period for each predetermined first total period (for example, every month) The transaction number and the contract information assigned to is transmitted to the order information inquiry device 1. When the communication unit 14 of the order information inquiry device 1 receives the transaction number and the contract information transmitted from the server 2, the arithmetic processing unit 10 adds the contract information to the inquiry information stored in the database 15. In the database 15, inquiry information referred to the order information inquiry device 1 is stored, and the arithmetic processing unit 10 adds the contract information to the inquiry information having the same transaction number among the inquiry information stored in the database 15. It is added and stored in the database 15.

  In this way, the order information inquiry device 1 stores the contract information received from the server 2 of the mail-order sales company in addition to the inquiry information inquired in the past. Therefore, the order information inquiry device 1 can also feed back the contract information to the mail order company when a new order is inquired from the server 2 of the mail order company.

  Further, the order information inquiry device 1 of the present embodiment may register payment information indicating whether or not the payment of the commodity price is completed for the order inquired from the mail order company.

  The server 2 of the mail order company provides payment information indicating whether or not payment has been completed for an order that was scheduled to be paid within the second counting period every predetermined second counting period (for example, at the end of each month). In summary, the transaction number assigned to each order and the payment information are transmitted to the order information inquiry device 1. When the communication unit 14 of the order information inquiry device 1 receives the transaction number and payment information transmitted from the server 2, the arithmetic processing unit 10 adds payment information to the inquiry information stored in the database 15. In the database 15, the inquiry information referred to the order information inquiry device 1 is stored, and the arithmetic processing unit 10 adds the payment information to the inquiry information having the same transaction number among the inquiry information stored in the database 15. It is added and stored in the database 15.

  In this way, the order information inquiry device 1 stores the payment information received from the mail order company server 2 in addition to the inquiry information inquired in the past. Therefore, the order information inquiry device 1 can also feed back payment information to the mail order company when a new order is inquired from the server 2 of the mail order company.

DESCRIPTION OF SYMBOLS 1 Order information inquiry apparatus 2 (2a, 2b, 2c) Server 3 (3a, 3b, 3c, 3d) Input device 10 Arithmetic processing part 11 Registration part 12 Determination part 14 Communication part (Reception part, transmission part)
15 database N1 network

Claims (12)

An inquiry method for an information inquiry device comprising a reception unit, a transmission unit, a registration unit, and a determination unit,
Each of the plurality of communication sales company server sends during order reception, the inquiry information including the destination information about the destination, the first step of the receiving unit via the network is received,
The currently received determination target information is the inquiry information, the determination target information and time information indicating the reception time, each of the registration unit is the first database in association with the transaction number assigned to identify the order A second step of registering with
The determination unit, and a third step of transmitting said transaction number assigned in the determination target information to the server of the transmission source from the transmission unit,
When the destination information included in the determination target information is registered in the first database as a caution destination , the determination unit is the transaction number of the determination target information and the order of the caution destination. and a query result indicating that a fourth step of transmitting to the server of the transmission source from the transmission unit,
When the destination information included in the determination target information is not registered in the first database as a caution destination , the determination unit uses the destination information of the determination target information as a search key to search the first database. A fifth step of searching for the past inquiry information registered in
As a result of the search in the fifth step, if the number of orders estimated to be the same as the determination target information and the destination is within a predetermined first period before the reception date and time of the determination target information , the determination unit The additional delivery destination information, which is the delivery destination information of the determination target information , is classified as a sensitive destination and registered in the first database , and the cautionary order is an order to the delivery destination of the additional delivery destination information To the server other than the transmission source of the determination target information among the servers received within the predetermined second period before the reception date and time of the determination target information, the cautionary order received by the server within the second period and said transaction number in a sixth step of transmitting from the transmitting unit and a query result indicating that the order of caution destination,
A method for inquiring fraudulent order information by accumulating and determining order information characterized by comprising: An inquiry method for an information inquiry device comprising a reception unit, a transmission unit, a registration unit, and a determination unit,
Each of the plurality of communication sales company server sends during order reception, the inquiry information including the device information about the input device orderer is used to apply a first step of the receiving unit via the network is received,
The currently received determination target information is the inquiry information, the determination target information and time information indicating the reception time, each of the registration unit is the first database in association with the transaction number assigned to identify the order A second step of registering with
The determination unit, and a third step of transmitting said transaction number assigned in the determination target information to the server of the transmission source from the transmission unit,
When the device information included in the determination target information is registered in the first database as a caution destination , the determination unit uses the transaction number assigned to the determination target information and the order of the caution destination. and a query result indicating that a fourth step of transmitting to the server of the transmission source from the transmission unit,
When the device information included in the determination target information is not registered in the first database as a point of caution , the determination unit registers the device information of the determination target information in the first database as a search key. A fifth step of retrieving the past inquiry information that has been made ;
As a result of the search in the fifth step, if there are more than a predetermined number of orders in which the determination target information and the device information are estimated to be the same within a predetermined first period before the reception date and time of the determination target information , the determination unit Is an order in which the additional device information , which is the device information of the determination target information , is classified as a cautionary destination and registered in the first database and the input device of the additional device information is used. Of the servers that received the order within a predetermined second period before the date and time when the determination target information was received, the server that received the order within the second period received by the server other than the transmission source of the determination target information. and said transaction number order, a sixth step of transmitting from the transmitting unit and a query result indicating that the order of caution destination,
A method for inquiring fraudulent order information by accumulating and determining order information characterized by comprising: An inquiry method for an information inquiry device comprising a reception unit, a transmission unit, a registration unit, and a determination unit,
Each of the plurality of communication sales company server sends during order reception, destination information about the destination, and, the inquiry information including the device information about the input device orderer is used to apply, the receiver over the network A first step of receiving;
The currently received determination target information is the inquiry information, the determination target information and time information indicating the reception time, each of the registration unit is the first database in association with the transaction number assigned to identify the order A second step of registering with
The determination unit, and a third step of transmitting said transaction number assigned in the determination target information to the server of the transmission source from the transmission unit,
When at least one of the destination information and the device information included in the determination target information is registered in the first database as a caution destination , the determination unit assigns the determination target information to the determination target information . and said transaction number, a fourth step of transmitting to the server of the transmission source from the query results, said transmission section indicating the order of caution destination,
In a case where both the destination information and the device information included in the determination target information are not registered in the first database as points requiring attention , the determination unit includes the destination information of the determination target information and the A fifth step of searching for past inquiry information registered in the first database using device information as a search key ;
As a result of the search in the fifth step, it is estimated that at least one of the destination information and the device information of the determination target information is the same within a predetermined first period before the reception date and time of the determination target information. If the order is equal to or greater than the predetermined number , the determination unit classifies the additional destination information that is the destination information of the determination target information and the additional device information that is the device information of the determination target information, respectively, as attention points. A cautionary order that is registered in the first database and is at least one of an order to the destination of the additional destination information and an order in which the input device of the additional device information is used. The server received by the server other than the transmission source of the determination target information among the servers received within a predetermined second period before the reception date and time of the determination target information Serial and the transaction number of the suspect orders accepted in the second period, a sixth step of transmitting from the transmitting unit and a query result indicating that the order of caution destination,
A method for inquiring fraudulent order information by accumulating and determining order information characterized by comprising: The determination unit determines whether or not the device information included in the determination target information is registered in the second database in which device information related to an input device that may be abused is registered. lever, wherein said determining said assigned to target information transaction number, the query result indicating that the order of the suspicious target, to have a seventh step of transmitting to the server of the transmission source from the transmission unit A method for querying fraudulent order information by accumulating and determining the order information according to any one of claims 2 and 3. Computer
Means for receiving, via a network, inquiry information including destination information about a destination sent by each of a plurality of mail order company servers upon receipt of an order;
Means for associating and registering in the first database the date and time information indicating the date and time of reception of the determination target information and the transaction number assigned to identify each order in the determination target information that is the inquiry information received this time ,
Means for transmitting the transaction number assigned to the determination target information to the server of the transmission source;
When the destination information included in the determination target information is registered in the first database as a caution destination, the transaction number assigned to the determination target information and the order of the caution destination are indicated. Means for transmitting a query result to the server of the transmission source;
When the destination information included in the determination target information is not registered in the first database as a cautionary destination, the past registered in the first database using the destination information of the determination target information as a search key Means for retrieving the inquiry information of
Wherein said retrieved results destination information as a search key to be determined information, if any orders destination within a predetermined first period of reception date and time earlier the determination target information is estimated that the same is more than the predetermined number, the The additional destination information, which is the destination information of the determination target information , is classified as a cautionary destination and registered in the first database , and a cautionary order which is an order to the destination of the additional destination information , Of the servers received within a predetermined second period before the reception date and time of the determination target information, a server other than the transmission source of the determination target information is sent to the cautionary order received by the server within the second period. means for transmitting the transaction number, the query result indicating that the order of caution destination,
Program to operate as. Computer
Means for receiving, via a network, inquiry information including device information about an input device used by an orderer for ordering, transmitted by each of a plurality of mail order company servers upon receipt of the order;
Means for associating and registering in the first database the date and time information indicating the date and time of reception of the determination target information and the transaction number assigned to identify each order in the determination target information that is the inquiry information received this time ,
Means for transmitting the transaction number assigned to the determination target information to the server of the transmission source;
When the device information included in the determination target information is registered in the first database as a caution destination, the transaction number assigned to the determination target information and an inquiry indicating that the order is a caution destination Means for transmitting the result to the server of the transmission source;
When the device information included in the determination target information is not registered in the first database as a point of caution, the past information registered in the first database using the device information of the determination target information as a search key A means of retrieving query information ,
As a result of searching using the device information of the determination target information as a search key, a predetermined number of orders in which the determination target information and the device information are estimated to be the same within a predetermined first period before the reception date and time of the determination target information If it is above , the additional device information , which is the device information of the determination target information , is classified as a cautionary destination and registered in the first database , and the order is used in which the input device of the additional device information is used. Of the servers received within a predetermined second period prior to the reception date and time of the determination target information, a server other than the transmission source of the determination target information is received by the server within the second period. means for transmitting said transaction number of suspicious orders, and a query result indicating that the order of caution destination,
Program to operate as. Computer
Each of the plurality of communication sales company server sends during order reception, the inquiry information destination information and note Bunsha about destination includes device information about the input device used in order, it means for receiving over the network,
Means for associating and registering in the first database the date and time information indicating the date and time of reception of the determination target information and the transaction number assigned to identify each order in the determination target information that is the inquiry information received this time ,
Means for transmitting the transaction number assigned to the determination target information to the server of the transmission source;
The transaction number assigned to the determination target information when at least one of the destination information and the device information included in the determination target information is registered in the first database as a watch point; means for sending the query result indicating that the order of caution destination, to the server of the transmission source,
When both the destination information and the device information included in the determination target information are not registered in the first database as points to be careful of, the search destination key and the device information of the determination target information are searched. Means for retrieving the past inquiry information registered in the first database as
As a result of the search using the destination information and the device information of the determination target information as a search key, the destination information and the device information of the determination target information within a predetermined first period before the reception date and time of the determination target information If at least one of the orders estimated to be the same is more than a predetermined number , additional destination information that is the destination information of the determination target information and additional device information that is the device information of the determination target information At least one of an order to the destination of the additional destination information and an order in which the input device of the additional device information is used is classified and registered in the first database . the CAUTION order is an order, the determination target of the servers accepted in the second period of a predetermined reception time earlier the determination target information The multicast server other than the transmission source, means for transmitting said transaction number of the suspect order the server has accepted in the second period, and a query result indicating that the order of caution destination,
Program to operate as. Computer
In the second database of the device information about the input device that can be exploited is registered, it is determined whether the device information included in the determination target information is registered, if it is registered, the determination means for transmitting said transaction number assigned to the target information, and a query result indicating that the order of caution destination, to the server of the transmission source,
A program according to any one of claims 6 and 7 for operating as: A receiving unit that receives, via the network, inquiry information including destination information about the destination that each of a plurality of mail order company servers transmits when receiving an order;
Registration that registers in the first database the date information indicating the date and time of reception of the determination target information and the transaction number assigned to identify each order in association with the determination target information that is the inquiry information received this time And
A determination unit that determines whether or not the order is a point requiring attention based on the determination target information ;
A transmission unit that transmits the inquiry result by the determination unit to the server,
The determination unit causes the transaction number assigned to the determination target information to be transmitted from the transmission unit to the transmission source server,
When the destination information included in the determination target information has been registered in the first database as suspicious destination, the determination unit includes: the transaction number assigned in the determination target information, orders caution destination and a query result indicating that it is, is sent to the server of the transmission source from the transmission unit,
When the destination information included in the determination target information is not registered in the first database as a caution destination , the determination unit uses the destination information of the determination target information as a search key to search the first database. Search the past inquiry information registered in
Wherein said retrieved results destination information as a search key to be determined information, if any orders destination within a predetermined first period of reception date and time earlier the determination target information is estimated that the same is more than the predetermined number, the The determination unit classifies additional destination information, which is the destination information of the determination target information , as a sensitive site and registers it in the first database , and is an order to the destination of the additional destination information. Of the servers received within a predetermined second period prior to the reception date and time of the determination target information, a server other than the transmission source of the determination target information is received by the server within the second period. said transaction number and information inquiry device according to claim <br/> that is configured so that the query result indicating that the order of caution destination is transmitted from the transmitting portion of the suspicious order. A receiving unit that receives, via a network, inquiry information including device information about an input device used by an orderer, which is transmitted by each of a plurality of mail order company servers at the time of order reception;
Registration that registers in the first database the date information indicating the date and time of reception of the determination target information and the transaction number assigned to identify each order in association with the determination target information that is the inquiry information received this time And
A determination unit that determines whether or not the order is a point requiring attention based on the determination target information ;
A transmission unit that transmits the inquiry result by the determination unit to the server,
The determination unit causes the transaction number assigned to the determination target information to be transmitted from the transmission unit to the transmission source server,
When the device information contained in the determination target information has been registered in the first database as suspicious destination, the determination unit includes: the transaction number assigned in the judgment object information, in the order of Attention destination and a query result indicating that, is transmitted to the server of the transmission source from the transmission unit,
When the device information included in the determination target information is not registered in the first database as a point of caution , the determination unit registers the device information of the determination target information in the first database as a search key. Search the past inquiry information,
As a result of searching using the device information of the determination target information as a search key, a predetermined number of orders in which the determination target information and the device information are estimated to be the same within a predetermined first period before the reception date and time of the determination target information If so, the determination unit classifies the additional device information , which is the device information of the determination target information , into the first database and registers it in the first database , and uses the input device of the additional device information Among the servers that have received a cautionary order that is an ordered order within a predetermined second period before the reception date and time of the determination target information, the server sends the second period to the server other than the transmission source of the determination target information. of construction and the transaction number of the suspect orders accepted within, and a query result indicating that the order of the suspicious target so as to transmit from the transmission unit It was <br/> information inquiry and wherein the. Each of the plurality of communication sales company server sends during order reception, receives the inquiry information destination information and note Bunsha about destination includes device information about the input device used in order to receive via the network unit When,
Registration that registers in the first database the date information indicating the date and time of reception of the determination target information and the transaction number assigned to identify each order in association with the determination target information that is the inquiry information received this time And
A determination unit that determines whether or not the order is a point requiring attention based on the determination target information ;
A transmission unit that transmits the inquiry result by the determination unit to the server,
The determination unit causes the transaction number assigned to the determination target information to be transmitted from the transmission unit to the transmission source server,
When at least either of the destination information and the device information contained in the determination target information has been registered in the first database as suspicious destination, the determination unit, assigned to the determination target information wherein a transaction number, a query result indicating that the order of caution destination, is transmitted to the server of the transmission source from the transmission unit,
In a case where both the destination information and the device information included in the determination target information are not registered in the first database as points requiring attention , the determination unit includes the destination information of the determination target information and the Searching the past inquiry information registered in the first database using device information as a search key;
As a result of the search using the destination information and the device information of the determination target information as a search key, the destination information and the device information of the determination target information within a predetermined first period before the reception date and time of the determination target information If at least one of the orders estimated to be the same is equal to or greater than a predetermined number, the determination unit uses the additional destination information that is the destination information of the determination target information and the device information of the determination target information. Among the orders in which the additional device information is classified into the attention destinations and registered in the first database, and the order to the destination of the additional destination information and the input device of the additional device information are used. A server that has received at least one of the orders requiring attention within a predetermined second period before the reception date and time of the determination target information. Wherein a server other than the transmission source of the determination target information, said transaction number and the transmitting unit and a query result indicating that the order of caution destination of the suspicious order the server has accepted in the second period An information inquiry device configured to be transmitted from the device. The determination unit, if the device information included in the determination target information is registered in the second database in which device information related to an input device that may be abused is registered, is allocated to the determination target information wherein a transaction number, a query result indicating that the order of caution destination information inquiry according to claim 10 or 11, characterized in that to transmit to the server of the transmission source from the transmission unit apparatus.