JP5480639B2 - Member registration promotion system - Google Patents

Description

  The present invention relates to a membership registration promotion system that promotes membership registration for general players who are not members of an amusement store, and in particular, while taking into account the intentions of potential mobile membership registration applicants. The present invention relates to a member registration promotion system that can promote member registration without bothering hands.

  Conventionally, at game stores such as pachinko parlors, players are registered as game store members (hereinafter referred to as “members”) and specific services such as depositing the value of acquired game media (so-called savings) are provided to such members. By doing so, it has been attempted to acquire and maintain fixed customers.

  In particular, in recent years, amusement stores have been striving to expand mobile member management methods for registering and managing players possessing mobile terminals as so-called mobile members, along with the rise in the mobile terminal penetration rate.

  This is because according to such a mobile member management method, a mobile terminal can be used in place of a member card by using a unique identifier of the mobile terminal (hereinafter referred to as “mobile ID”) as member identification information. This is because the cost required for issuance can be reduced.

  For this reason, the game store appeals the convenience of mobile terminals in games, such as providing useful information about games to players possessing mobile terminals, such as using three-way communication. The number of members is increased (for example, see Patent Document 1). Here, when the player desires to register as a mobile member, it is necessary to go to the in-store counter or the like and perform a predetermined office procedure.

  For the purpose of increasing the number of mobile members, promotion activities such as advertisements, announcements and solicitations conducted by amusement stores will be referred to as “member registration promotion” hereinafter.

JP 2008-237580 A

  However, in reality, it is difficult for the game store to know whether or not the player has a portable terminal. Therefore, in the conventional member registration promotion, for example, when an employee serves a customer at a store counter, registration to a mobile member is recommended one by one.

  For this reason, it goes without saying that a player who does not have a mobile terminal will also solicit a player who has a mobile terminal but is not comfortable using it. Could be uncomfortable.

  In addition, for the game store side, unnecessary customer service time is allocated to a player who is not expected to register as a member, which is a cause of a decrease in the operation rate of the game store.

  In this respect, the technique of Patent Document 1 is a technique for a player who has a portable terminal, but it only provides information about the game unilaterally. Therefore, the amusement store side did not have everything to use for the promotion of membership registration based on the will of the players using the technology.

  For this reason, there was a possibility that the amusement shop side missed a potential mobile member registration applicant who had some intention to become a mobile member.

  Therefore, how to realize a member registration promotion system that can understand the intentions of potential mobile member registration applicants and promote member registration without bothering employees. It has become a challenge.

  The present invention has been made to solve the above-mentioned problems caused by the prior art, and promotes membership registration without grasping the intentions of potential mobile member registration applicants and without bothering employees. It aims at providing the member registration promotion system which can perform.

In order to solve the above-described problems and achieve the object, the present invention is a member registration promotion system that encourages non-members of a game store to register as a member of a game store, and includes at least a mobile terminal device. Registration promotion information storage means for storing registration promotion information in association with a predetermined registration promotion pattern for promoting registration with the game store member for each operation pattern including a holding operation, and a portable terminal device possessed by a general customer who performs a game an operation history generating means for generating an operation history based on the operation pattern including the holding up operation, the operation history accepts the recording medium associated with the associating means and, before Symbol association means for associating the operation history to the recording medium If an extraction means for extracting a registration promoting pattern corresponding to the operation pattern of the operation history from the registration prompting information, said extracting means Characterized in that the recruitment information corresponding to the constant register promotion pattern where extracted and a presenting means for presenting to the general customer Te.

  Further, in the present invention according to the above-mentioned invention, the operation history includes presence / absence of a valuable value including a ball value and a prepaid balance when an operation by the general customer is accepted, and the registration promotion The information storage means stores the registration promotion information in which the predetermined operation pattern prepared for each combination relating to the presence or absence of the valuable value is associated with the predetermined registration promotion pattern.

  Further, the present invention is characterized in that, in the above-mentioned invention, the association means associates the operation history with the recording medium when receiving a return operation of the recording medium by the general customer.

  Moreover, the present invention is the above invention, wherein the operation history includes a portable identifier of the portable terminal device acquired by a holding operation of the portable terminal device possessed by the general customer, The predetermined registration promotion pattern is extracted from the registration promotion information only when the portable identifier is unregistered in the member information for managing the game shop member.

In addition, the present invention provides a member information management apparatus that manages the member information when the member registration operation of the general customer according to the member solicitation information presented by the presenting means is accepted in the invention described above. Temporary member registration requesting means for requesting to generate temporary member information based on the portable identifier is further provided.

According to the present invention, registration promotion information associated with a predetermined registration promotion pattern for promoting registration with the game shop member is stored for each operation pattern including at least the holding operation of the portable terminal device, and a game is generally performed. customers based on the operation pattern including holding up operation of the portable terminal device possessed generates an operation history, associating the operation history to the recording medium, when receiving a recording medium for which the operation history is associated, of the operation history Since the registration promotion pattern corresponding to the operation pattern is extracted from the registration promotion information and the member invitation information corresponding to the extracted predetermined registration promotion pattern is presented to general customers, a potential mobile phone based on the operation history The effect of being able to grasp the will of the member who wants to register and to automatically promote membership registration without bothering employees To.

  Further, according to the present invention, the operation history includes the presence / absence of valuable value including the value of the possessed ball and the prepaid balance at the time when the operation by the general customer is accepted, and each combination relating to the presence / absence of such valuable value. The registration promotion information that associates the predetermined operation pattern and the predetermined registration promotion pattern that are prepared for is stored, so that a general customer who has performed a predetermined operation at a valuable time and has a high prospect of membership registration It is possible to effectively promote membership registration. In addition, there is an effect that it is possible to avoid unnecessary member registration promotion for general customers who have little prospect of member registration.

  In addition, according to the present invention, when a recording medium return operation by a general customer is accepted, since the operation history is associated with the recording medium, it is expected that there is a high possibility that a member registration is desired. There is an effect that it is possible to promote the membership registration by narrowing down to general customers having. Therefore, the amusement shop side does not need to make unnecessary solicitation for general customers who do not have valuable value and have a low prospect of membership registration, and the effect of not bothering the employees is obtained.

  According to the present invention, the operation history includes a portable identifier of the portable terminal device acquired by holding the portable terminal device held by a general customer, and the portable identifier manages a member of the game shop member. Since the predetermined registration promotion pattern is extracted from the registration promotion information only when it is not registered in the information, among the players, general customers who have a mobile phone and are used to operating the mobile phone Can be automatically narrowed down as potential customer candidates. Therefore, it is not necessary for the amusement shop side to find out whether the player has a mobile phone or is familiar with the operation of the mobile phone, and does not bother the employees. There is an effect.

Further, according to the present invention, when a member registration operation of a general customer according to the presented member solicitation information is accepted, temporary member information is generated based on the mobile identifier to the member information management device that manages the member information. As a result, it is possible to automatically perform from the member registration promotion to the temporary member registration for the mobile member. Therefore, there is an effect that a general customer who wishes to register as a mobile member can receive provision of a member service with a simple registration procedure. In addition, the amusement shop side also has the effect that a new member can be acquired without bothering employees.

FIG. 1 is a diagram showing an outline of a member registration promotion method according to the present invention. FIG. 2 is a diagram illustrating a network environment to which the inter-bed apparatus, the management apparatus, and the registration promotion terminal according to the present embodiment are connected. FIG. 3 is an external view of the inter-station apparatus and the settlement machine. FIG. 4 is a block diagram illustrating the configuration of the inter-device device, the management device, and the registration promotion terminal. FIG. 5 is a diagram illustrating a relationship between a prospective customer selecting unit and registration promotion information. FIG. 6 is a diagram illustrating an operation transition example of the registration promotion terminal. FIG. 7 is a flowchart showing a processing procedure executed by the inter-station apparatus. FIG. 8 is a flowchart showing a processing procedure executed by the registration promotion terminal. FIG. 9 is a diagram illustrating a modification in the case where the inter-device is a registration promotion terminal. FIG. 10 is a diagram illustrating a modified example of the definition of registration promotion information.

  Hereinafter, preferred embodiments of a member registration promotion method according to the present invention will be described in detail with reference to the accompanying drawings. In the following, the outline of the member registration promotion method according to the present invention will be described with reference to FIG. 1, and then an embodiment of the member registration promotion system to which the member registration promotion method according to the present invention is applied will be described with reference to FIGS. This will be described using.

  In the following description, devices including a mechanism for providing a user interface related to member registration promotion are collectively referred to as “registration promotion terminal”. Based on this premise, the following mainly describes the case where the registration promotion terminal is a settlement machine that is arranged in the store and pays out money according to the prepaid balance of the player.

  In addition, as a definition of terms in the following description, “a mobile terminal equipped with a non-contact IC chip” is simply “a mobile phone”, and “games that have a mobile phone and are registered as mobile members in the game store membership information” “Customer” is simply referred to as “mobile member”.

  First, prior to detailed description of the embodiment, an outline of the member registration promotion method according to the present invention will be described with reference to FIG. FIG. 1 is a diagram showing an outline of a member registration promotion method according to the present invention. In addition, (A) in the figure shows the player group to which the membership registration promotion method according to the present invention is applied, and (B) in the figure shows the members when the membership registration promotion technique according to the present invention is applied. Each registration promotion procedure is shown.

  As shown in FIG. 1A, in the member registration promotion method according to the present invention, a general customer P who is not registered as a member is set as a population to be applied. Then, based on a predetermined operation performed by the general customer P, the mobile operation master S included in the mobile phone holder U is narrowed down, and a prospective customer T who is expected to have the intention to become a mobile member is selected.

  Specifically, as shown in FIG. 5B, when the general customer P performs a predetermined operation during the game, the inter-device 10 generates an operation history of the general customer P inside the device. . It should be noted that the “predetermined operation” includes an operation button operation of the inter-device 10 and a mobile phone holding operation.

  Further, in (B-1) of the figure, in accordance with the guidance displayed on the operation / display unit 54a included in the inter-device 10, the general customer P corresponds to the information providing button for the mobile phone, i button "B-2" in the figure shows the operation of holding the mobile phone P of the general customer P, respectively.

  Then, as shown in (B-3) of the figure, the inter-table device 10 associates the generated operation history with the general card 1P held inside the device when the game of the general customer P ends, To discharge. For example, (B-3) in the figure indicates that “i button is pressed” (see (B-1) in the figure) or “I held the phone” (see (B-2) in the figure). It is shown that the operation history is associated with the general card 1P.

  By the way, although not shown in the figure, when the inter-device 10 discharges the general card 1P, the general card 1P is associated with a holding ball or a prepaid balance that is the value of the game medium acquired by the general customer P. Therefore, it is assumed that the above-described operation history is associated with the holding ball and the prepaid balance.

  Subsequently, when the general customer P who has finished the game has a prepaid balance, he / she can insert a general card 1P into the settlement machine 400 and receive a refund of money corresponding to the balance value. Here, prior to such refund, the management device (not shown) selects the prospective customer T based on the operation history of the general card 1P inserted into the checkout machine 400.

  Specifically, the management device (not shown) has definition information that defines a registration promotion instruction for each predetermined operation pattern, and the operation history associated with the general card 1P includes the definition information. It is determined whether or not any of the operation patterns is matched.

  When the operation history matches any one of the operation patterns, the management device (not shown) selects the general customer P who has operated the operation history as the prospective customer T.

  When the general customer P is selected as such a prospective customer T (see (B-4) in the figure), the checkout machine 400 as the registration promotion terminal receives the registration received from the management device (not shown). Based on the promotion instruction, a predetermined member registration is promoted for the prospective customer T (see (B-5) in the figure).

  “Predetermined member registration promotion” means, for example, as shown in (B-5) of FIG. “??” indicates a member registration prompt message and the like, and a “Yes” button or a “No” button corresponding to acceptance or rejection of member registration is arranged.

  In the definition information described above, a predetermined operation pattern using a mobile phone can be defined. At the stage of defining the operation pattern, the mobile phone holder U and the mobile phone shown in FIG. The operation master S can be narrowed down.

  In addition, the definition information can be combined with the presence or absence of valuable value such as holding balls and prepaid balance at the time of accepting the operation of a general customer, and the likelihood of the prospective customer T is classified according to the presence or absence of such valuable value. can do.

  Thus, according to the member registration promotion method according to the present invention, even if the general store P does not know whether or not the general customer P has a mobile phone, the general customer P is automatically set as the prospective customer T. Member registration can be promoted after having been selected. Therefore, it is not necessary for the amusement shop to solicit the general customer P one by one, and the troublesome work of employees can be reduced.

  In addition, since the player receives membership registration promotion only when the prospective customer T is selected, the player can enjoy the entertainment of the game without feeling uncomfortable due to unnecessary solicitation. it can.

  Below, the Example about the member registration promotion system to which the member registration promotion method demonstrated using FIG. 1 is applied is described in detail.

  First, a network environment to which the inter-bed apparatus, the management apparatus, and the registration promotion terminal according to the present invention are connected will be described with reference to FIG. FIG. 2 is a diagram illustrating a network environment to which the inter-bed apparatus, the management apparatus, and the registration promotion terminal according to the present invention are connected.

  As shown in the figure, the inter-device 10 provided for each game machine 100 is connected via a network such as an in-store LAN (Local Area Network) 20 to a management device 200, an island controller 300, a checkout machine 400, and a member terminal. 500, a card processing machine 600, a prize management machine 700, and a prize dispenser 800.

  In addition, the member registration promotion system according to the present invention includes the inter-table device 10, the management device 200, and the settlement machine 400 that is a registration promotion terminal.

  Here, the management device 200 has a registration promotion DB 200a that is a database (hereinafter referred to as “DB”) for managing a predetermined registration promotion pattern and the like for each predetermined operation of the player. Details of information managed by the registration promotion DB 200a will be described later with reference to FIG.

  Similarly, the member DB 200b included in the management apparatus 200 is a DB that manages information related to individual members, including member addresses, telephone numbers, e-mail addresses, mobile IDs, and the like.

  Similarly, the temporary member DB 200c included in the management apparatus 200 is a DB that manages information related to individual members, like the member DB 200b. However, the information managed by the temporary member DB 200c is composed of information that can be input by a relatively simple operation such as a mobile ID or a password.

  Therefore, when the member registration promotion system according to the present invention is used, provisional member registration can be performed only by an operation by the general customer P if the general customer P has a mobile phone. In addition, when a temporary member wishes to move to a primary member, the primary member registration procedure such as filling in an application form with an in-store counter or the like is required. In addition, the main member registration procedure may be omitted and the temporary member registration may be regarded as the main member registration.

  In the description of the present embodiment, “member” related to “member registration” mainly refers to “temporary member”. Therefore, unless otherwise specified, “member registration” refers to “temporary member registration”.

  The island controller 300 is a relay device provided for each gaming island where the inter-device 10 and the gaming table 100 are installed. For example, between the management device 200 / the inter-device 10 or between the management device 200 / the gaming table 100 Relay communication data such as

  Here, the checkout machine 400, which is a registration promotion terminal, is a device that promotes predetermined member registration such as displaying a member registration promotion message on the operation / display unit 54b (see (B-5) in FIG. 1). . The contents of the member registration promotion performed by the checkout machine 400 will be described later with reference to FIG.

  The checkout machine 400 is a device for paying out money according to the prepaid balance associated with the membership card distributed to the member or the ordinary card 1P used by the non-member ordinary customer P (see FIG. 1). But there is.

  The member terminal 500 is a terminal device that accepts an instruction operation of a stored ball when the member desires a stored ball that is a deposit of the ball. In addition, when the general customer P wishes to store the ball, the device can also receive the member registration operation of the general customer P before receiving the operation for instructing the stored ball.

  In addition, each device such as the card processing machine 600, the prize management machine 700, and the prize dispenser 800 is arranged in a store counter that accepts member membership procedures and prize exchanges. When the player brings the card to the in-store counter or the like and causes the card processing machine 600 to read the card, the employee operates the prize management machine 700 or the prize dispenser 800 to correspond to the value of the player's possession. Exchange business with free gifts.

  In FIG. 2, the configuration of the single management device called the management device 200 is shown, but the management device 200 may be configured by a plurality of management devices. Accordingly, the registration promotion DB 200a, the member DB 200b, and the temporary member DB 200c shown in the figure may also be distributed by a plurality of management devices.

  In addition, the inter-device 10 may be configured as a registration promotion terminal. This will be described later with reference to FIG.

  Next, the inter-device 10 and the payment machine 400 shown in FIG. 2 will be described in more detail. FIG. 3 is an external view of the inter-station apparatus 10 and the checkout machine 400. In the figure, only the configuration necessary for explaining the features of the inter-table device 10 and the settlement machine 400 is shown, and the appearance of the device and the shape of the component parts are not limited.

  Further, (A) in the figure shows an external view of the inter-station apparatus 10, and (B) in the figure shows an external view of the settlement machine 400. In FIG. 2A, the gaming table 100 provided with the inter-device device 10 is indicated by a broken line. Moreover, in (A) of the figure, although the inter-table apparatus 10 which receives only a banknote is shown, it is good also as providing the unit for coin reception.

  As shown in FIG. 3A, the inter-device 10 includes a status display unit 51 that displays the status of the inter-device 10 by lighting or blinking a lamp of a predetermined color, and various types of game media lending. An operation / display unit 54a including a banknote insertion unit 52 for receiving banknotes, a remote control light receiving unit 53 for receiving instructions from a remote controller carried by an employee of a game shop, a display unit such as a display, and an operation unit such as a numeric keypad and i button. And.

  In addition, the inter-device 10 includes a holding ball payout unit 55 having a nozzle for paying out game media such as pachinko balls, and a mobile communication unit 56 that performs data transmission / reception with a mobile phone. The communication means between the mobile communication unit 56 and the mobile phone need not be particularly limited. For example, a non-contact IC chip reader / writer may be used, or infrared communication may be used. In this embodiment, a description will be given assuming that a reader / writer of a non-contact IC chip is used.

  Furthermore, the inter-device 10 is an insertion port for a card-like recording medium such as a general card 1P or a membership card, and is also a discharge port for a general card 1P or a membership card associated with an operation history, a holding ball, a prepaid balance, etc. A card insertion part 57a, a counting part 58 for counting the number of balls held by the player, and a ball storage part 59 for storing the actual number of balls are provided.

  Here, the game media dropped from the lower plate of the gaming table 100 is guided to the counting unit 58 through the ball storage unit 59 and counted. The counted game media are discharged to a game media collection path (not shown) formed in the game island, but the count result (mochitama) is stored in the inter-bed device 10.

  Further, as shown in FIG. 3B, the checkout machine 400 includes an operation / display unit 54b including a display unit such as a display and an operation unit such as a numeric keypad, and a card-like record such as a general card 1P or a membership card. A card insertion portion 57b that is a medium insertion port and also a discharge port for the medium whose association with the prepaid balance after the money has been dispensed, a bill dispensing unit 60 that is a bill dispensing port, and a coin dispensing port A certain coin dispensing unit 61 is provided.

  Here, it is not necessary to limit the components of the operation / display unit 54a shown in FIG. 3A and the operation / display unit 54b shown in FIG. Therefore, a touch panel type liquid crystal display that accepts an input by pressing a finger or a pointing device and also serves as a display output may be used.

  In the present embodiment, a case will be described in which display and input operations related to member registration promotion are performed using the above-described touch panel type liquid crystal display.

  Next, the configuration of each apparatus according to the present invention will be described with reference to FIG. FIG. 4 is a block diagram showing the configuration of the inter-bed apparatus 10, the management apparatus 200, and the registration promotion terminal 900 according to the present invention. In the figure, only components necessary for explaining the features of the inter-device device 10, the management device 200, and the registration promotion terminal 900 are shown, and descriptions of general components are omitted. .

  As shown in the figure, the inter-device 10 includes a communication I / F (interface) 11, a portable ID reading unit 12, an operation unit 13, a card holding unit 14, a counting unit 15, and a control unit 16. And a storage unit 17. The control unit 16 further includes an operation history generation unit 16a and an association unit 16b. And the memory | storage part 17 memorize | stores the balance information 17a, the operation log | history 17b, and the possession information 17c.

  The communication I / F (interface) 11 includes a communication device such as a LAN (Local Area Network) board, and performs data transmission / reception with the management apparatus 200 via a network such as the in-store LAN 20 illustrated in FIG.

  The portable ID reading unit 12 is a device corresponding to the portable communication unit 56 shown in FIG. 3, reads a portable ID from a portable phone held by a player, and notifies the operation history generating unit 16a of the portable ID. .

  The operation unit 13 includes an input device such as a button for receiving an operation on the inter-device apparatus 10. The operation unit 13 has, for example, an “i button” corresponding to an information provision button for a mobile phone. When the i button is pressed by a player, this indicates that the i button has been pressed. The signal is notified to the operation history generation unit 16a.

  The card holding unit 14 is a device corresponding to the card insertion unit 57a shown in FIG. 3, and accepts and holds the insertion of the general card 1P and the membership card. In addition, it is also a device that stores a predetermined number of general cards 1P in advance, such as before opening a game store.

  In addition, when there is a prepaid balance or a ball value associated with the inserted card, the card holding unit 14 performs a process of registering the balance or the ball value in the balance information 16a or the ball information 16c, respectively. .

  Further, the card holding unit 14 performs a process of discharging the general card 1P associated with the operation history, the holding ball, the prepaid balance, and the like by the association unit 16b based on the card discharge instruction from the association unit 16b.

  The counting unit 15 is a device that counts the number of game media acquired by the player and performs processing for updating the ball information 17c in the storage unit 17 with the counting result.

  The control unit 16 is a processing unit that performs processing such as operation history generation and association of the operation history with the general card 1P shown in FIG.

  The operation history generation unit 16a is a processing unit that performs a process of storing the history of operations performed by the player in the storage unit 17 as the operation history 17b as needed based on the signal notified from the operation unit 13. In addition, the operation history generation unit 16a handles the mobile ID notified from the mobile ID reading unit 12 as if the mobile phone was held over, and the operation and the operation received by the operation unit 13 to the operation history 17b. It is also a processing unit that performs additional processing.

  When the operation history generation unit 16a updates the operation history 17b, the operation history 17b includes the presence or absence of a ball or a prepaid balance when the inter-device 10 receives each operation by the player. To do.

  In addition, when the operation history generation unit 16a receives an operation indicating the end of the game from the operation unit 13, for example, a signal indicating that the “return button” corresponding to the operation of returning the card has been pressed, It is also a processing unit that notifies an association start instruction.

  The associating unit 16b is a processing unit that receives an association start instruction from the operation history generating unit 16a and performs a process of associating an operation history with a card. Specifically, the card management unit 202a of the management apparatus 200 is notified that the association destination of the remaining amount information 17a, the operation history 17b, and the possession ball information 17c is the general card 1P held in the card holding unit 14. . Therefore, the notification includes a card identifier that uniquely identifies the general card 1P.

  The association unit 16b is also a processing unit that notifies the card holding unit 14 of a card discharge instruction after the association is completed.

  Note that the association unit 16b performs the above-described association only when the remaining amount information 17a or the possession ball information 17c exists. That is, at the time when the card return operation is accepted, the member registration promotion using the general card 1P is not performed for the general customer P who does not have the holding ball and the prepaid balance.

  The memory | storage part 17 is a memory | storage part comprised with memory | storage devices, such as a hard disk drive and a non-volatile memory, and memorize | stores the balance information 17a, the operation log | history 17b, and the possession information 17c.

  The balance information 17a is a value indicating a prepaid balance. Moreover, when a banknote is inserted into the banknote insertion part 52 (refer FIG. 3), the value corresponding to the money value of a banknote is set as an initial value as the remainder information 17a. Each time a lending button or the like is pressed, an amount corresponding to the number of payouts is subtracted.

  The operation history 17b is a history of operations performed by the player, and is registered as needed by the operation history generation unit 16a. Further, the operation history 17b includes the mobile ID read by the mobile ID reading unit 12, and whether or not there is a ball or a prepaid balance at the time when the inter-device 10 receives each operation by the player. Shall be included.

  The possession ball information 17 c is a count value of the game medium and is registered by the counting unit 15. Further, when a ball is associated with the card inserted into the card holding unit 14, the ball can be used as an initial value of the ball information 17c.

  Next, the configuration of the management apparatus 200 will be described. As shown in the figure, the management apparatus 200 includes a communication I / F (interface) 201, a control unit 202, and a storage unit 203. The control unit 202 further includes a card management unit 202a, a prospective customer selection unit 202b, and a registration promotion instruction unit 202c. The storage unit 203 stores card information 203a, registration promotion information 203b, and member information 203c.

  The communication I / F (interface) 201 includes a communication device such as a LAN (Local Area Network) board, and is the inter-device 10 or the registration promotion terminal 900 via a network such as the in-store LAN 20 illustrated in FIG. Data transmission / reception with the checkout machine 400 is performed.

  The control unit 202 is a processing unit that performs processing such as selection of a prospective customer T and a registration promotion instruction to the selected prospective customer T.

  The card management unit 202a is a processing unit that associates an operation history, a possession ball, a prepaid balance, and the like with a card identifier based on the association instruction notified from the association unit 16b of the inter-device 10 and registers them in the card information 203a. The card management unit 202a is also a processing unit that notifies the prospective customer selection unit 202b of card information 203a corresponding to the card identifier notified from the registration promotion unit 904a of the registration promotion terminal 900.

  The prospective customer selection unit 202b is a processing unit that selects the prospective customer T shown in FIG. 1 based on the card information 203a notified from the card management unit 202a and the registration promotion information 203b that is definition information related to membership registration promotion. It is. Details of this processing will be described later with reference to FIG.

  The prospective customer selecting unit 202b is also a processing unit that selects only the general customer P who is not registered as a member with reference to the member information 203c.

  The prospective customer selecting unit 202b is also a processing unit that notifies the registration promotion instructing unit 203c so as to perform predetermined member registration promotion for the selected prospective customer T.

  The registration promotion instruction unit 202c is a processing unit that notifies the registration promotion unit 904a of the registration promotion terminal 900 of a predetermined member registration promotion instruction notified from the prospective customer selection unit 202b. The contents of such an instruction include, for example, a registration promotion message displayed on the operation / display unit 903 of the registration promotion terminal 900.

  The registration promotion instruction unit 202c is also a processing unit that performs processing for registering the prospective customer T as a member in the member information 203c based on the member registration instruction operation received by the registration promotion terminal 900 from the prospective customer T.

  The storage unit 203 is a storage unit configured by a storage device such as a hard disk drive or a nonvolatile memory, and stores card information 203a, registration promotion information 203b, and member information 203c.

  The card information 203a is information in which an operation history, a holding ball, a prepaid balance, and the like are associated with each card identifier, and is registered by the card management unit 202a.

  The registration promotion information 203b is static definition information in which a predetermined registration promotion pattern is defined for each predetermined operation pattern in advance, and is managed by the registration promotion DB 200a illustrated in FIG.

  The member information 203c is information related to individual members in which a mobile ID, a telephone number, a personal identification number, an email address, and the like are associated with each member identifier that uniquely identifies a member (including a temporary member). Therefore, the member information 203c is managed by the member DB 200b and the temporary member DB 200c shown in FIG.

  Here, the relationship between the prospective customer selecting unit 202b and the registration promotion information 203b will be described in detail with reference to FIG. FIG. 5 is a diagram illustrating a relationship between the prospective customer selecting unit 202b and the registration promotion information 203b.

  Note that (A) in the figure shows a definition example of the registration promotion information 203b, and (B) in the figure shows a registration promotion example corresponding to the promotion pattern of the registration promotion information 203b.

  In addition, the promotion patterns “registration promotion A”, “registration promotion B”, and “registration promotion C” shown in (A) of the figure show the likelihood “high”, “medium”, and “low”, respectively. Moreover, it corresponds to the registration promotion examples (Ba), (Bb), and (Bc) in FIG.

  As shown in FIG. 5A, in the registration promotion information 203b, a predetermined registration promotion pattern is defined in advance for each predetermined operation pattern using a mobile phone.

  Here, the prospective customer selecting unit 202b determines whether or not the operation history associated with the general card 1P to be processed matches any operation pattern of the registration promotion information 203b. Then, when one of the operation patterns is matched, the prospective customer selecting unit 202b refers to the promotion pattern corresponding to the matched operation pattern.

  For example, it is assumed that the operation history is that the “i button” corresponding to the information providing button to the mobile phone is pressed at the time when both the possession ball and the prepaid balance exist. Then, it is assumed that the operation pattern number 001 corresponds to the operation history. In this case, the prospective customer selecting unit 202b refers to “registration promotion A” that is the promotion pattern of the operation pattern number 001 that matches the operation history (see (A) of FIG. 5).

  The prospective customer selection unit 202b then instructs the registration promotion instruction unit 202c to issue a registration promotion instruction based on the registration promotion example shown in (Ba) of FIG. Notification will be made.

  Note that “registration promotion A” shown in FIG. 6A is a promotion pattern when a predetermined operation including a holding operation of a mobile phone is performed at the time when a holding ball or a prepaid balance is present. In such a case, it is determined that the player wishes to use the mobile phone as a service provided to mobile members, or to charge the remaining amount of the prepaid, and is treated as a prospective customer T with a high likelihood ((A in the figure) ) Operation pattern numbers 001 to 003, 005 to 007, and 009 to 011).

  Therefore, the registration promotion example of (B-a) in the same figure is a registration promotion instruction that guides the member registration reception.

  Similarly, “registration promotion B” shown in FIG. 6A is a promotion pattern when there is no holding ball or a prepaid balance, but an i button press and a mobile phone holding operation are accepted ( (Refer to operation pattern number 004 in FIG. 6A).

  In such a case, it is determined that the player desires to provide at least information to the mobile phone, and the management device 200 provides specific information to the mobile member as shown in (Bb) of FIG. A registration promotion instruction will be made to that effect.

  Similarly, “registration promotion C” shown in FIG. 6A is a promotion pattern when only a mobile phone holding operation is accepted when there is no holding ball or a prepaid balance (FIG. 5). (Refer to operation pattern number 012 of (A)).

  In such a case, it is determined that there is room for member registration promotion by using the mobile phone, although the player holds the mobile phone at random. Therefore, the management device 200 issues a registration promotion instruction for introducing the benefits of the mobile member shown in (Bc) of FIG.

  Returning to the description of FIG. 4, the configuration of the registration promotion terminal 900 will be described next. As shown in the figure, the registration promotion terminal 900 includes a communication I / F (interface) 901, a card reading unit 902, an operation / display unit 903, and a control unit 904. The control unit 904 further includes a registration promoting unit 904a.

  The communication I / F (interface) 901 includes a communication device such as a LAN (Local Area Network) board, and performs data transmission / reception with the management apparatus 200 via a network such as the in-store LAN 20 illustrated in FIG.

  The card reading unit 902 is a device corresponding to the card insertion unit 57b of the checkout machine 400 shown in FIG. 3, accepts insertion of a general card 1P or a membership card, reads the card identifier, and reads the card identifier into the registration promoting unit 904a. To notify.

  The operation / display unit 903 includes an input device such as a button for receiving an operation on the registration promotion terminal 900 and an output device such as a display for displaying various information, for example, a registration promotion message for the prospective customer T.

  The registration promotion unit 904a of the control unit 904 is a processing unit that notifies the card management unit 202a of the management apparatus 200 of the card identifier notified from the card reading unit 902.

  The registration promotion unit 904a is a processing unit that notifies the operation / display unit 903 of a display instruction such as a predetermined member registration promotion message based on the registration promotion instruction received from the registration promotion instruction unit 202c of the management device 200. is there.

  The registration promotion unit 904a is also a processing unit that requests the registration promotion instruction unit 202c of the management apparatus 200 to perform member registration when the member registration operation of the prospective customer T is accepted as a result of the member registration promotion. . Further, the registration promotion unit 904a is a processing unit that receives the processing result of the member registration request from the registration promotion instruction unit 202c and notifies the operation / display unit 903 of the result.

  Here, a specific operation transition example of the registration promotion terminal 900 will be described with reference to FIG. FIG. 6 is a diagram illustrating an operation transition example of the registration promoting terminal 900 when the checkout machine 400 is taken as an example.

  As shown in (A-1) of FIG. 6, it is assumed that the general customer P possesses the general card 1P associated with the operation history. The operation history here corresponds to any of the operation pattern numbers 001 to 003 shown in FIG. Therefore, the promotion pattern is registration promotion A with a high probability (see (A) in FIG. 5), and the checkout machine 400 displays the guide screen to the member registration reception shown in (Ba) in FIG. Will be displayed.

  When the checkout machine 400 accepts the insertion of the general card 1P (see (A-2) in FIG. 6), the checkout machine 400 receives a registration promotion instruction for registration promotion A from the management device 200, and sends it to the operation / display unit 54b. Then, a guidance screen to the member registration reception saying “Would you like to register for a good mobile member?” Is displayed (see (A-3) in the figure).

  Then, the prospective customer T and the selected general customer P press the “Yes” button corresponding to the acceptance of the member registration (see (A-3) in the figure), and the member registration is performed from the operation / display unit 54b. When an input operation such as a necessary personal identification number or telephone number is performed (see (A-4) in the figure), the checkout machine 400 requests a member registration to the management apparatus 200 (not shown), and processing of the request The results are displayed (see (A-5) in the figure).

  Note that (A-5) in the figure shows an example in which a notification of completion of temporary member registration and a guidance about main member registration are displayed on the operation / display unit 54b of the checkout machine 400.

  Next, a processing procedure executed by the inter-bed apparatus 10 will be described with reference to FIG. FIG. 7 is a flowchart showing a processing procedure executed by the inter-device apparatus 10.

  As illustrated in FIG. 7, in the inter-device apparatus 10, the operation history generation unit 16 a stores the operation content received by the operation unit 13 in the operation history 17 b of the storage unit 17 as needed (step S <b> 101).

  Then, the inter-device 10 determines whether or not the portable ID reading unit 12 has accepted a portable operation (step S102). When such a holding operation is received (step S102, Yes), the operation history generating unit 16a stores the fact that the holding operation has been received in the operation history 17b together with the portable ID (step S103).

  If the determination condition in step S102 is not satisfied (No in step S102), the process in step S102 is repeated.

  Subsequently, the inter-device 10 determines whether a card return operation has been accepted (step S104). This indicates whether or not a press of a “return button” or the like corresponding to a card return instruction at the end of the game is accepted. And when the same operation is received (step S104, Yes), the inter-tablet apparatus 10 transfers control to step S105.

  If the determination condition in step S104 is not satisfied (No in step S104), the process in step S104 is repeated.

  Then, the inter-device apparatus 10 determines whether or not there is a holding ball or a prepaid balance when the card return operation is received (step S105). If there is a holding ball or a prepaid balance (step S105, Yes), the card management unit 202a of the management device 200 is set so that the association destination of the operation history 17b, the holding ball information 17a, and the balance information 17c is the general card 1P. (Step S106).

  Then, the inter-device 10 finishes the process after discharging the general card 1P (step S107). If the determination condition of step S105 is not satisfied (step S105, No), the inter-device 10 ends the process without associating the operation history 17b or the like with the general card 1P. That is, at the time when the card return operation is accepted, the member registration promotion using the general card 1P is not performed for the general customer P who does not have the holding ball and the prepaid balance.

  Next, a processing procedure executed by the registration promotion terminal 900 will be described with reference to FIG. FIG. 8 is a flowchart showing a processing procedure executed by the registration promotion terminal 900.

  As shown in FIG. 8, the registration promotion terminal 900 determines whether or not the insertion of the general card 1P has been accepted (step S201). When the insertion of the card 1P is accepted (Yes in step S201), the card reading unit 902 reads the card identifier or the like (step S202) and notifies the card management unit 202a of the management apparatus 200 of the card identifier. (Step S203).

  If the determination condition in step S201 is not satisfied (step S201, No), the process in step S201 is repeated.

  The registration promotion terminal 900 receives the registration promotion instruction notified by the management device 200 based on the card identifier, and displays it on the operation / display unit 903 (step S204).

  Subsequently, the registration promotion terminal 900 determines whether or not a member registration instruction operation by the prospective customer T has been received (step S205). When such an instruction operation is received (step S205, Yes), the registration promotion unit 904a requests the registration promotion instruction unit 202c of the management device 200 for member registration (step S206).

  The registration promotion terminal 900 receives the member registration processing result from the management apparatus 200, displays the received processing result content on the operation / display unit 903 (step S207), and ends the processing.

  If the determination condition in step S205 is not satisfied (step S205, No), the registration promotion terminal 900 performs the member registration promotion, but ends the process assuming that the member registration has not been reached.

  By the way, although the case where the settlement machine 400 is used as the registration promotion terminal 900 has been described so far, similarly to the settlement machine 400, an apparatus having a mechanism for providing a user interface related to member registration promotion, for example, a stand The inter-device 10 may be the registration promotion terminal 900.

  Therefore, hereinafter, the case where the inter-device 10 is the registration promotion terminal 900 will be described with reference to FIG. FIG. 9 is a diagram illustrating a modification in the case where the inter-device apparatus 10 is the registration promotion terminal 900. (A) in the figure shows an example in the case where membership registration is promoted during the game, and (B) in the figure shows an example in which guidance is automatically led to member registration at the end of the game. Show.

  As shown in (A) of FIG. 9, for example, during a game, the inter-device 10 receives a press of the i button and a portable holding operation by a general customer P ((A-1) in FIG. 9). The inter-device 10 displays a member registration promotion message on the operation / display unit 54a (see (A-2) in the figure).

  That is, the member registration promotion is performed without using the general card 1P associating the operation history and the like. In such a case, the inter-device 10 receives the operation history 17b and the registration promotion information 203b of the management device 200. And the promotion pattern (see FIG. 5) may be acquired. Alternatively, the inter-device device 10 may have definition information corresponding to the registration promotion information 203b of the management device 200.

  Further, as shown in FIG. 9B, when the inter-table device 10 receives a card return operation corresponding to the end of the game (see (B-1) in the same figure), the holding ball or the prepaid balance is If it exists (not shown), the inter-device 10 may blink the portable communication unit 56 to prompt the user to hold the portable phone (see (B-2) in the figure).

  In this case, the inter-device 10 accepts the input of the encouraged portable holding operation and the password (see (B-3) in the figure), and registers the member (temporary member in the figure) to the management device 200. Request, and display the processing result of the request (see (B-4) in the figure).

  That is, in such a case as well, as in the case shown in (A) of the figure, member registration is automatically performed without using a medium through which the general card 1P associated with the operation history or the like is interposed. In addition, it is good also as associating with a general card | curd 1P, and associating with the acquired portable ID etc. about the possession ball and the prepaid balance.

  In the above, the case where registration promotion information (see FIG. 5) in which a registration promotion instruction pattern for each predetermined operation pattern is defined in advance has been used has been described. However, such registration promotion information may be defined as an answer pattern group such as a simple questionnaire executed in the inter-device 10.

  Below, the modification of the definition of this registration promotion information is demonstrated using FIG. FIG. 10 is a diagram illustrating a modified example of the definition of registration promotion information.

  As shown in FIG. 10, the registration promotion information can be made for each answer pattern such as the simple questionnaire described above. In carrying out such a questionnaire, the inter-table device 10 may display a questionnaire screen related to member registration or accept a player's answer using the operation / display unit 54a.

  The figure also shows a definition example in which three questions with two answer options “Yes” and “No” are provided. Accordingly, there are eight types of answer patterns for such a questionnaire. For example, the likelihood of the prospective customer T can be associated with each answer pattern.

  That is, when the game store side wants to subdivide the likelihood and promote more precise membership registration, it can be handled by increasing the number of answer options or the number of questions.

  As described above, in this embodiment, the inter-table device generates an operation history of the player, instructs the management device to associate the generated operation history with the general card, and the management device uses the card of the general card. The prospective customer is selected based on the information and the registration promotion information in which the promotion pattern is defined for each predetermined operation pattern, and a predetermined member registration promotion is instructed to the selected prospective customer. The member registration promotion system is configured to present member registration promotion information according to the prospective customers according to the above. Therefore, it is possible to promote member registration while taking into account the intentions of potential mobile member registration applicants and without bothering employees.

  In the above-described embodiment, the case where the registration promotion terminal is mainly an account settlement machine or an inter-table device has been described. However, provisional membership registration of general customers who are placed in a store counter or the like and want membership services such as savings. It is good also as comprising the member terminal which can accept as a registration promotion terminal.

  In such a case, when a general customer who has finished the game inserts the general card into the card processing machine of the in-store counter, for example, a temporary member registration is performed on the display unit of the member terminal based on the operation history associated with the general card. It is sufficient to prompt a temporary member registration by displaying a message prompting the user.

  Or notify the display unit of the prize management machine located at the in-store counter that the general customer who inserted the general card into the card processing machine is a prospective customer, and the employee located at the counter directly orally It is also possible to promote membership registration. Therefore, in this case, not only the temporary member registration promotion described above but also the main member registration that requires an application form can be promoted.

  In the above-described embodiment, the case of promoting the member registration of the mobile member has been described. However, the method according to the present invention may be applied to the case of promoting the member registration of the card member.

  In such a case, for example, a predetermined operation pattern that does not use a mobile phone and a registration promotion pattern for card members, such as pressing the storage button without holding the mobile phone, are defined in advance in the registration promotion information. Then, a registration promotion pattern for card members may be applied to a general customer who possesses a general card associated with an operation history that matches the predetermined operation pattern.

  As described above, the member registration promotion system according to the present invention is useful when it is desired to promote the member registration without taking the hands of the employee while grasping the intention of a potential mobile member registration applicant. In particular, the present invention is suitable for application to a game shop system that eliminates the complexity of employee work accompanying member registration promotion and attempts to improve the operation rate.

1P general card 10 inter-device 11 communication I / F (interface)
DESCRIPTION OF SYMBOLS 12 Portable ID reading part 13 Operation part 14 Card holding part 15 Count part 16 Control part 16a Operation history production | generation part 16b Association part 17 Memory | storage part 17a Remaining amount information 17b Operation history 17c Mochitama information 20 In-store LAN
REFERENCE SIGNS LIST 51 Status display section 52 Bill insertion section 53 Remote control light receiving section 54a Operation / display section 55 Holding ball dispensing section 56 Mobile communication section 57a Card insertion section 58 Counting section 59 Ball storage section 54b Operation / display section 57b Card insertion section 60 Banknote dispensing section 61 Coin dispensing part 100 Game table 200 Management device 200a Registration promotion DB
200b Member DB
200c Temporary Member DB
201 Communication I / F (interface)
202 Control Unit 202a Card Management Unit 202b Probable Customer Selection Unit 202c Registration Promotion Instruction Unit 203 Storage Unit 203a Card Information 203b Registration Promotion Information 203c Member Information 300 Island Controller 400 Settlement Machine 500 Member Terminal 600 Card Processing Unit 700 Premium Management Machine 800 Premium Offering 900 Registration promotion terminal 901 Communication I / F (interface)
902 Card reading unit 903 Operation / display unit 904 Control unit 904a Registration promotion unit

Claims (5)

A member registration promotion system for encouraging non-members of non-members to register as members of an amusement store,
Registration promotion information storage means for storing registration promotion information associated with a predetermined registration promotion pattern for promoting registration with the game shop member for each operation pattern including at least a holding operation of the mobile terminal device;
An operation history generating means for generating an operation history based on an operation pattern including a holding operation of a mobile terminal device held by a general customer who performs a game ;
Association means for associating the operation history with a recording medium ;
When the operation history accepts the recording medium associated with the prior SL association means, an extraction means for extracting a registration promoting pattern corresponding to the operation pattern of the operation history from the registered promotional information,
Registration promotion system characterized by comprising a presentation means for presenting the recruitment information corresponding to the constant register promotion pattern where extracted by the extracting unit to the general customer. The operation history is
It includes the presence or absence of valuable value including the value of possession at the time of accepting the operation by the general customer and the prepaid balance,
The registration promotion information storage means includes
The member registration promotion system according to claim 1, wherein the registration promotion information in which the predetermined operation pattern prepared for each combination relating to the presence or absence of the valuable value is associated with the predetermined registration promotion pattern is stored. . The association means includes
3. The member registration promotion system according to claim 1, wherein, when a return operation of the recording medium by the general customer is accepted, the operation history is associated with the recording medium. The operation history is
Including the portable identifier of the portable terminal device acquired by holding the portable terminal device held by the general customer,
The extraction means includes
4. The predetermined registration promotion pattern is extracted from the registration promotion information only when the portable identifier is unregistered in member information for managing the game shop member. Membership registration promotion system. When a member registration operation of the general customer according to the member solicitation information presented by the presenting means is accepted, temporary member information is generated based on the portable identifier to a member information management device that manages the member information 5. The member registration promotion system according to claim 4, further comprising temporary member registration requesting means for requesting as follows.

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