JP5463815B2 - INFORMATION SEARCH SYSTEM, INFORMATION SEARCH DEVICE, INFORMATION SEARCH METHOD, SEARCH SCREEN DISPLAY DEVICE, SEARCH SCREEN DISPLAY METHOD, AND PROGRAM - Google Patents

Description

  The present invention relates to an information search system and the like.

2. Description of the Related Art In recent years, a business support system (SFA (Sales Force Automation) system) has been used to support sales activities in companies and the like (see, for example, Patent Document 1).
In this sales support system, customer information, project information, activity information, etc. are centrally managed as information necessary for support of sales activities.

  For example, when a salesperson (sales) conducts a sales activity, he / she receives information about the customer who is the partner of the sales activity, item information for identifying a case (negotiation), activity information indicating the progress of the sales activity for each case, etc. , Enter into the sales support system. The input information is stored in a database in the sales support system. Furthermore, these pieces of information stored in the database are updated by the salesperson as the sales activities progress.

Information stored in the database of the sales support system is shared inside the company and is used to improve the efficiency of sales activities.
For example, a salesperson who is going to conduct sales activities can refer to information on sales activities that other salespersons have performed in the past and make use of his / her sales activities. As a result, sales activities can be performed efficiently. it can.

  In addition, managers (managers, department heads, etc.) who manage sales activities of sales staff can refer to the information entered by sales staff and give advice, instructions, etc. to sales staff when necessary. As a result, the efficiency of sales activities can be improved.

  By the way, when an administrator gives advice or instructions to a salesperson, first, it is necessary to search for item information to be managed from various points of view from among item information accumulated daily in the database. Then, the manager examines the case information obtained by the search, and gives advice and instructions to the salesperson.

  To search for such case information, the administrator inputs the search conditions such as the status of the case, the date of occurrence of the case, etc. to the computer via the keyboard, and the computer matches the search information. Is extracted from the database.

However, it takes time to input such a search condition, and an input error may occur.
Furthermore, if the administrator is unfamiliar with the operation of the computer, the input operation takes time.

  The present invention has been made in view of the above circumstances, and an object of the present invention is to provide an information search system or the like that allows a user to search for information to be viewed with a simple operation.

In order to achieve the above object, an information search system according to the first aspect of the present invention provides:
Search target information storage means for storing a plurality of search target information that are search targets;
Via the first search screen because accepting input of at least one search condition from the search conditions of multiple in accordance with the user's operation, the input search condition acquisition means for acquiring the input search criteria and,
Each time a search condition is acquired by the input search condition acquisition means, search condition storage means for storing the acquired search condition;
Search condition selection means for selecting a predetermined number of search conditions in descending order of the number of accumulations from among the search conditions stored in the search condition storage means;
Search screen display means for displaying a second search screen showing a list of the predetermined number of search conditions selected by the search condition selection means on a display unit side by side with the first search screen ;
Designated search condition acquisition means for receiving designation of at least one search condition from among the predetermined number of search conditions in the second search screen and acquiring the designated search condition in response to a user operation and,
When a search condition is input via the first search screen, search target information that matches the search condition acquired by the input search condition acquisition unit is read from the search target information storage unit, and the search condition is A search target information reading unit that reads from the search target information storage unit the search target information that meets the search condition acquired by the specified search condition acquisition unit when specified via the second search screen ;
Search result display means for displaying the search object information read by the search object information reading means on the display unit as a search result;
It is characterized by providing .

In the information search system,
The search screen display means includes:
In the second search screen, a button is displayed in association with each of the predetermined number of search conditions,
The designated search condition acquisition means includes:
In response to a user operation, the designation of at least one button is received from the buttons displayed in the second search screen, and a search condition associated with the designated button is acquired.
You may do it.

In the information search system,
The input search condition acquisition means includes:
A search condition is acquired for each search item including the first search item and the second search item,
The search condition selection means includes
First search condition selection means for selecting a first predetermined number of search conditions from the search conditions of the first search item stored in the search condition storage means in order of increasing number of times of accumulation;
Second search condition selection means for selecting a second predetermined number of search conditions in descending order from the search condition of the second search items stored in the search condition storage means; Have
The search screen display means includes:
The first predetermined item of the first search item selected by the first search condition selection means is displayed in one of the row heading and the column heading so that the information in the second search screen is shown in a matrix form. A number of search conditions, and the second predetermined number of search conditions of the second search item selected by the second search condition selection means is displayed on the other of the row header and the column header, A button is displayed at the position of the element in association with a combination of each search condition of the first search item and each search condition of the second search item,
The designated search condition acquisition means includes:
Obtaining a search condition for a first search item and a search condition for a second search item associated with a specified button from among the buttons displayed in the second search screen;
The search object information reading means includes:
Reading search target information that matches the search condition of the first search item and the search condition of the second search item acquired by the designated search condition acquisition unit from the search target information storage unit;
You may do it.

In the information search system,
The search target information storage means includes
For each business activity item, the item content information indicating the item content, the status information indicating the status of the item, and the date information indicating the date of the status are associated with each other. Remember as information,
The input search condition acquisition means includes:
Acquire status information as a search condition for the first search item,
As a search condition for the second search item, obtain date designation information for designating a date,
The search condition storage means includes
Accumulating status information and date designation information acquired by the input search condition acquisition means,
The first search condition selection means includes:
From the status information stored in the search condition storage means, select the first predetermined number of status information in the order of the number of times of storage,
The second search condition selection means includes:
From the date designation information accumulated in the search condition accumulation means, select the second predetermined number of date designation information in order of the number of accumulation,
The search screen display means includes:
The first predetermined number of status information selected by the first search condition selection means is displayed on one of the row header and the column header, and the second search condition selection is displayed on the other of the row header and the column header. Displaying the second predetermined number of date designation information selected by the means, displaying a button in association with a combination of each status information and each date designation information at the position of the matrix element,
The designated search condition acquisition means includes:
Obtaining status information and date designation information associated with a designated button from among the buttons displayed in the second search screen;
The search object information reading means includes:
Date information indicating the date specified by the acquired date specification information and associated with the acquired status information based on the status information and date specification information acquired by the specified search condition acquisition means The matter content information associated with the is read from the search target information storage means,
The search result display means includes:
The matter content information read by the search target information reading means is displayed on the display unit as a search result.
You may do it.

An information retrieval apparatus according to the second aspect of the present invention provides:
An information search device connected to a database for storing a plurality of search target information, which is a search target, and a terminal device including a display unit, and displaying a search result of the database on the display unit of the terminal device. ,
A first search screen for receiving an input of at least one search condition from among a plurality of search conditions according to a user operation is displayed on the display unit from the first search screen. an input search condition acquisition means for acquiring the input search conditions via,
Each time a search condition is acquired by the input search condition acquisition means, search condition storage means for storing the acquired search condition;
Search condition selection means for selecting a predetermined number of search conditions in descending order of the number of accumulations from among the search conditions stored in the search condition storage means;
Search screen display for displaying a second search screen showing a list of the predetermined number of search conditions selected by the search condition selection means on the display unit of the terminal device alongside the first search screen Means,
A designated search condition for acquiring the designated search condition from the terminal device that accepts designation of at least one search condition from among the predetermined number of search conditions in the second search screen according to a user operation. Acquisition means ;
When a search condition is input via the first search screen, search target information that matches the search condition acquired by the input search condition acquisition unit is read from the database, and the search condition is the second search. If it is specified through the use screen, the search target that match the search acquired by the specified search condition obtaining unit, the search target information reading means for reading from the database,
Search result display means for displaying the search target information read by the search target information reading means on the display unit of the terminal device as a search result;
It is characterized by providing .

An information search method according to the third aspect of the present invention includes:
An information search apparatus that is connected to a database that stores a plurality of search target information that is a search target and a terminal device that includes a display unit, and that displays search results of the database on the display unit of the terminal device is executed. An information retrieval method,
A first search screen for receiving an input of at least one search condition from among a plurality of search conditions according to a user operation is displayed on the display unit from the first search screen. an input search condition acquisition step of acquiring the input search conditions via,
Each time a search condition is acquired by the input search condition acquisition step, a search condition storage step of storing the acquired search condition in a storage unit;
A search condition selection step of selecting a predetermined number of search conditions in order of increasing accumulation number from among the search conditions accumulated in the storage unit by the search condition accumulation step;
Search screen display for displaying a second search screen showing a list of the predetermined number of search conditions selected in the search condition selection step along with the first search screen on the display unit of the terminal device Steps,
A designated search condition for acquiring the designated search condition from the terminal device that accepts designation of at least one search condition from among the predetermined number of search conditions in the second search screen according to a user operation. An acquisition step;
When a search condition is input via the first search screen, search target information that matches the search condition acquired in the input search condition acquisition step is read from the database, and the search condition is the second search. A search target information reading step for reading from the database the search target information that matches the search conditions acquired by the specified search condition acquisition step ,
A search result display step for displaying the search target information read by the search target information reading step as a search result on the display unit of the terminal device;
It is characterized by including .

A program according to the fourth aspect of the present invention is:
A computer connected to a database that stores a plurality of search target information that is a search target and a terminal device that includes a display unit, and displays a search result of the database on the display unit of the terminal device,
A first search screen for receiving an input of at least one search condition from among a plurality of search conditions according to a user operation is displayed on the display unit from the first search screen. an input search condition acquisition function of acquiring the input search conditions via,
Each time a search condition is acquired by the input search condition acquisition function, a search condition storage function for storing the acquired search condition in a storage unit;
A search condition selection function for selecting a predetermined number of search conditions in order from the largest number of accumulations from among the search conditions accumulated in the storage unit by the search condition accumulation function;
Search screen display for displaying a second search screen showing a list of the predetermined number of search conditions selected by the search condition selection function along with the first search screen on the display unit of the terminal device Function and
A designated search condition for acquiring the designated search condition from the terminal device that accepts designation of at least one search condition from among the predetermined number of search conditions in the second search screen according to a user operation. Acquisition function,
When a search condition is input via the first search screen, search target information that matches the search condition acquired by the input search condition acquisition function is read from the database, and the search condition is the second search. A search target information reading function for reading from the database the search target information that matches the search conditions acquired by the specified search condition acquisition function,
A search result display function for displaying the search target information read by the search target information reading function on the display unit of the terminal device as a search result;
It is for realizing.

A search screen display device according to the fifth aspect of the present invention provides:
A first search screen for receiving an input of at least one search condition from among a plurality of search conditions is displayed according to a user operation, and an input of the search condition is received via the first search screen. Input search condition receiving means;
A second search screen showing a list of a predetermined number of search conditions selected in descending order of use from among the search conditions input by the input search condition receiving means and used for the search is the first search. Search screen display means for displaying side-by-side with a display screen;
A designated search condition accepting unit that accepts designation of at least one search condition in accordance with a user operation from among the predetermined number of search conditions in the second search screen;
When the search condition is input via the first search screen, the search result is displayed based on the search condition input by the input search condition receiving means, and the search condition is displayed on the second search screen. If specified through the search result display means for displaying the results retrieved by the specified search condition by the designated search condition accepting means,
It is characterized by providing.

The search screen display method according to the sixth aspect of the present invention includes:
A search screen display method executed by a device including a display unit,
A first search screen for accepting input of at least one search condition from among a plurality of search conditions in accordance with a user operation is displayed on the display unit, and the search condition is displayed via the first search screen. An input search condition reception step for receiving
A second search screen showing a list of a predetermined number of search conditions selected in order of descending use from the search conditions input in the input search condition reception step and used for the search is the first search. A search screen display step for displaying the display screen side by side with the display screen;
A designated search condition accepting step for accepting designation of at least one search condition in accordance with a user operation from among the predetermined number of search conditions in the second search screen;
When a search condition is input via the first search screen, the search result displayed on the search condition input in the input search condition reception step is displayed on the display unit, and the search condition is the second search condition. When specified via the search screen, a search result display step for displaying on the display unit the result searched under the search condition specified by the specified search condition reception step ;
It is characterized by including .

A program according to the seventh aspect of the present invention is
In a computer with a display,
A first search screen for accepting input of at least one search condition from among a plurality of search conditions in accordance with a user operation is displayed on the display unit, and the search condition is displayed via the first search screen. An input search condition acceptance function that accepts input,
A second search screen showing a list of a predetermined number of search conditions selected in order of descending use from the search conditions input by the input search condition reception function and used for the search. A search screen display function for displaying on the display unit side by side with the screen for use ,
A designated search condition accepting function for accepting designation of at least one search condition in accordance with a user operation from among the predetermined number of search conditions in the second search screen;
When the search condition is input via the first search screen, the search result displayed by the search condition input by the input search condition reception function is displayed on the display unit, and the search condition is the second search condition. A search result display function that, when specified via the search screen, displays a result searched for in the search condition specified by the specified search condition reception function on the display unit;
It is for realizing.

  ADVANTAGE OF THE INVENTION According to this invention, the user can search the information which he wants to see by simple operation.

It is a block diagram which shows the system configuration example of the information search system which concerns on the 1st Embodiment of this invention. It is a block diagram which shows the functional structural example of the information search server apparatus and terminal device in 1st Embodiment. It is a figure which shows the example of a data structure of the item information memorize | stored in the item information database in 1st Embodiment. It is a figure which shows a mode that a search condition is selected from the search conditions accumulate | stored in the search condition storage part in 1st Embodiment. It is a figure which shows an example of the screen for a search in 1st Embodiment. It is a block diagram which shows the hardware structural example of an information search server apparatus. It is a block diagram which shows the hardware structural example of a terminal device. It is a block diagram which shows the functional structural example of the information search server apparatus and terminal device in 2nd Embodiment. It is a figure which shows the example of a data structure of the item information memorize | stored in the item information database in 2nd Embodiment. It is a figure which shows a mode that a search condition is selected from the search conditions accumulate | stored in the search condition storage part in 2nd Embodiment. It is a figure which shows an example of the screen for a search in 2nd Embodiment. It is a figure which shows the search condition corresponding | compatible table in 2nd Embodiment. It is a figure which shows an example of the search result in 2nd Embodiment.

[First Embodiment]
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
First, an information search system for searching for information stored in a database will be described as a first embodiment of the present invention.
In the following description, the case where the information search system is applied to a sales support system and the item information of sales activities is searched using the information search system will be described as an example.

FIG. 1 is a block diagram showing a system configuration example of an information search system 1 according to the first embodiment of the present invention.
As shown in FIG. 1, the information search system 1 includes an information search server device 10, a plurality of terminal devices 20, and a case information database 30. Each of the terminal devices 20 includes a display unit 21 such as a display that displays various information.
The information search server device 10 is connected to the case information database 30 and is connected to a plurality of terminal devices 20 via the communication network 40.

  The information search server device 10 is an information search device that accesses the case information database 30 and searches for case information in response to a search instruction from the terminal device 20. The information search server device 10 transmits the search result of the case information database 30 to the terminal device 20 that is the instruction source, and causes the display unit 21 of the terminal device 20 to display the search result.

  The terminal device 20 is a device used by a user such as a salesperson of a sales activity using a sales support system, an administrator who manages the salesperson, etc., to search for item information. The terminal device 20 also functions as a search screen display device that displays on the display unit 21 a search screen used by the user during search.

  The case information database 30 stores a plurality of pieces of case information as search target information that is a search target. The case information stored in the case information database 30 is information input by the salesperson or manager using the terminal device 20 or the like according to the start of a new sales activity, the subsequent progress, or the like. For example, when a case occurs, the salesperson registers a case name, a customer name, etc. as case information in the case information database 30. Furthermore, the salesperson adds the current status of the project, the details of the activity, the activity result, etc. to the registered item information according to the progress.

The information search server device 10, the terminal device 20, and the case information database 30 can all be realized by a computer having a communication function, for example.
The communication network 40 is a communication network such as the Internet or a LAN (Local Area Network).

FIG. 2 is a block diagram illustrating a functional configuration example of the information search server device 10 and the terminal device 20.
As shown in FIG. 2, the information search server device 10 includes an input search condition acquisition unit 101, a search target information reading unit 102, a search result display control unit 103, as a functional configuration realized by the hardware and software. A search condition storage unit 104, a search condition selection unit 105, a search screen display control unit 106, and a designated search condition acquisition unit 107 are provided.

  The terminal device 20 includes an input search condition receiving unit 201, a search result display unit 202, a search screen display unit 203, and a specified search condition receiving unit 204 as functional configurations realized by the hardware and software. I have. Both the search result display unit 202 and the search screen display unit 203 are functions realized using the display unit 21.

FIG. 3 is a diagram illustrating an example of the data structure of the case information stored in the case information database 30.
As shown in FIG. 3, in the case information database 30, for each case, case content information indicating the content of the case and status information indicating the current status of the case are associated with each other and stored as case information. Is done. The case content information includes a case name, a customer name, a salesperson name in charge, and the like.

  Returning to FIG. 2, first, the input search condition receiving unit 201 of the terminal device 20 receives an input of at least one search condition from a plurality of search conditions in accordance with a user operation. Then, the input search condition reception unit 201 transmits the input search condition to the information search server device 10 via the communication network 40.

For example, when the user wants to search for the case information of the case whose current status is in the “order received” stage from the case information stored in the case information database 30, the user uses the status information as a search condition in the terminal device 20. Enter “Order”.
This input may be performed by text input of situation information that the user wants to use as a search condition, or all the selectable situation information is displayed on the display unit 21 and the user wants to use it as a search condition. This may be done by selecting status information.

  The input search condition acquisition unit 101 of the information search server device 10 acquires the input search condition received by the input search condition reception unit 201 from the terminal device 20.

The search target information reading unit 102 reads item information that meets the search condition acquired by the input search condition acquisition unit 101 from the item information database 30.
For example, when the input search condition acquisition unit 101 acquires the status information “order” as the search condition, the search target information reading unit 102 displays the case content information associated with the status information “order” as the case information database 30. Read from.

The search result display control unit 103 displays the case information read by the search target information reading unit 102 on the display unit 21 of the terminal device 20 as a search result.
Specifically, the search result display control unit 103 transmits item information as a search result to the terminal device 20 via the communication network 40, and the terminal device 20 displays the received search result on the display unit 21.

In this way, the search result display unit 202, which is a function using the display unit 21 of the terminal device 20, displays the result searched for with the specified search condition received by the input search condition receiving unit 201.
For example, when the search target information reading unit 102 reads the case content information associated with the situation information “order received” from the case information database 30, the read case content information is used as the search result as the terminal device 20. Is displayed on the display unit 21.

  Next, on the premise of the above configuration, a configuration for a user to perform a search with a simple operation using a search screen during a search will be described.

The search condition accumulation unit 104 accumulates the acquired search condition every time the input search condition acquisition unit 101 acquires the search condition.
The search condition selection unit 105 selects a predetermined number of search conditions from the search conditions stored in the search condition storage unit 104 in descending order of the number of accumulations.

FIG. 4 is a diagram illustrating a state in which a search condition is selected from the search conditions stored in the search condition storage unit 104.
FIG. 4A shows an example of how search conditions are stored in the search condition storage unit 104. The status information of the project is “ongoing”, “order received”, “missed”, and “pending”. "Is stored as a search condition used for the search.

  The search condition selection unit 105 aggregates the number of stored search conditions for each search condition stored in the search condition storage unit 104. As shown in FIG. A predetermined number of search conditions are selected in order of increasing number of times of storage. For example, if the predetermined number is 3, three search conditions of “order received”, “ongoing”, and “missed” are selected from the search conditions in descending order of the number of accumulations.

Returning to FIG. 2, the search screen display control unit 106 causes the display unit 21 of the terminal device 20 to display a search screen showing a list of a predetermined number of search conditions selected by the search condition selection unit 105.
Specifically, the search screen display control unit 106 transmits the display control information for the search screen to the terminal device 20 via the communication network 40, and the terminal device 20 searches for the search screen based on the received display control information. Is displayed on the display unit 21.

  In this way, the search screen display unit 203, which is a function of using the display unit 21 of the terminal device 20, has a predetermined number of search conditions selected in order of decreasing number of uses from the search conditions used for the search. Display a search screen showing a list.

FIG. 5 is a diagram illustrating an example of a search screen displayed on the display unit 21 of the terminal device 20.
As shown in FIG. 5, the search condition selected by the search condition selection unit 105 is displayed in the search screen. Furthermore, in the search screen, buttons are displayed in association with the displayed search conditions.

  Returning to FIG. 2, the designated search condition reception unit 204 of the terminal device 20 selects at least one of the predetermined number of search conditions in the search screen displayed by the search screen display unit 203 according to the user's operation. Accept search condition specification.

  Specifically, the designated search condition accepting unit 204 first accepts designation of at least one button from among the buttons displayed in the search screen in accordance with a user operation. This designation is performed, for example, when the user clicks one of a plurality of buttons in the search screen with a mouse or the like. Then, the designated search condition receiving unit 204 sets the search condition associated with the clicked button as the designated search condition.

  The designated search condition receiving unit 204 transmits the designated search condition to the information search server device 10 via the communication network 40.

  The specified search condition acquisition unit 107 of the information search server device 10 acquires the specified search condition received by the specified search condition reception unit 204 from the terminal device 20. Specifically, the designated search condition acquisition unit 107 acquires a search condition associated with the button clicked on the search screen.

  For example, when the user clicks a button associated with “order” from among the buttons on the search screen displayed on the terminal device 20, the designated search condition acquisition of the information search server device 10 is performed. The unit 107 acquires the status information “order received” as a search condition.

  Here, the information on the correspondence between the search condition and the button displayed in the search screen is included in the display control information of the search screen transmitted from the information search server device 10 to the terminal device 20. While the search screen is displayed, the terminal device 20 stores information on the correspondence relationship between the search condition and the button. When the button in the search screen is clicked, the terminal device 20 corresponds to the clicked button. The attached search condition is obtained and transmitted to the information search server device 10.

  When the information search server device 10 holds information on the correspondence between the search condition and the button, the terminal device 20 transmits the identification information of the clicked button to the information search server device 10, and The information search server device 10 may acquire a search condition associated with the button based on the received button identification information.

The search target information reading unit 102 reads item information that meets the search condition acquired by the designated search condition acquisition unit 107 from the item information database 30.
Then, the search result display control unit 103 transmits the case information read by the search target information reading unit 102 as a search result to the terminal device 20 via the communication network 40, and the terminal device 20 displays the received search result. Displayed on the display unit 21.

  In this way, the search result display unit 202, which is a function using the display unit 21 of the terminal device 20, displays the result of searching with the specified search condition received by the specified search condition receiving unit 204.

  For example, when the designated search condition acquisition unit 107 acquires the status information “order” as a search condition in response to the user clicking the button on the search screen, the search target information reading unit 102 displays the status information “ The case content information associated with “order received” is read from the case information database 30, and the read case content information is displayed on the display unit 21 of the terminal device 20 as a search result.

Here, the hardware configuration of the information search server device 10 and the terminal device 20 will be described.
FIG. 6 is a block diagram illustrating a hardware configuration example of the information search server device 10.

  As illustrated in FIG. 6, the information search server device 10 includes a communication unit 111, a storage unit 112, and a control unit 113 as a hardware configuration.

  The communication unit 111 includes a communication interface, and is used for communication with other devices connected to the information search server device 10. Specifically, the information search server device 10 transmits / receives data to / from the terminal device 20 and the case information database 30 using the communication unit 111.

  The storage unit 112 includes an auxiliary storage device such as a hard disk, and stores various information, programs, and the like. The search condition accumulation unit 104 illustrated in FIG. 2 is realized by accumulating the search conditions in the storage unit 112.

  The control unit 113 includes a CPU (Central Processing Unit) 121, a ROM (Read Only Memory) 122, a RAM (Random Access Memory) 123, and the like. The control unit 113 performs data processing and controls the entire information retrieval server device 10. To do. Specifically, the arithmetic processing and control processing in the control unit 113 are performed by executing a control program stored in the ROM 122 while temporarily storing various data using the CPU 121 and the RAM 123 as work areas. Is called. Further, the CPU 121 has a built-in RTC (Real Time Clock), and can acquire the current date and time by its time measuring function.

  The control unit 113 controls the communication unit 111 and the storage unit 112 according to the programs stored in the ROM 122 and the storage unit 112, whereby various operations such as an operation for searching for case information in the information search server device 10 are performed. The action is executed.

  Specifically, the input search condition acquisition unit 101, the search target information reading unit 102, the search result display control unit 103, the search condition storage unit 104, the search condition selection unit 105, and the search of the information search server device 10 illustrated in FIG. The screen display control unit 106 and the designated search condition acquisition unit 107 are functional configurations realized by the control unit 113 controlling the communication unit 111 and the storage unit 112.

Next, the hardware configuration of the terminal device 20 will be described.
FIG. 7 is a block diagram illustrating a hardware configuration example of the terminal device 20.
In addition, the same code | symbol is attached | subjected to the structure same as the already demonstrated structure, and the description is abbreviate | omitted.

  As illustrated in FIG. 7, the terminal device 20 includes a display unit 21, a communication unit 211, an input unit 212, a storage unit 213, and a control unit 214 as a hardware configuration.

  The communication unit 211 includes a communication interface and the like, and is used for communication with other devices connected to the terminal device 20. Specifically, the terminal device 20 transmits / receives data to / from the information search server device 10 using the communication unit 211.

  The input unit 212 includes input devices such as a keyboard and a mouse. Various information is input to the input unit 212 according to an input operation by the user. For example, by specifying a position coordinate in the search screen displayed on the display unit 21 by a pointing device such as a mouse, the input unit 212 is input with designation information of a button existing at that position.

  The storage unit 213 includes an auxiliary storage device such as a hard disk, and stores various information, programs, and the like.

  The control unit 214 includes a CPU 221, a ROM 222, a RAM 223, and the like, performs data calculation processing, and controls the entire terminal device 20. Specifically, the arithmetic processing and control processing in the control unit 214 are performed by the CPU 221 executing a control program stored in the ROM 222 while temporarily storing various data using the RAM 223 as a work area. Done.

  The control unit 214 searches the case information in the terminal device 20 by controlling the display unit 21, the communication unit 211, the input unit 212, and the storage unit 213 according to the program stored in the ROM 222 or the storage unit 213. Various operations such as an operation for the purpose are executed.

  Specifically, the input search condition reception unit 201, the search result display unit 202, the search screen display unit 203, and the designated search condition reception unit 204 of the terminal device 20 illustrated in FIG. 21, a functional configuration realized by controlling the communication unit 211, the input unit 212, and the storage unit 213. The search result display unit 202 and the search screen display unit 203 are functions realized using the display unit 21, and the input search condition reception unit 201 and the designated search condition reception unit 204 use the input unit 212. This is a function that is realized.

  The hardware configuration of the apparatus including the case information database 30 can be substantially the same as the hardware configuration of the information search server apparatus 10 illustrated in FIG. In this case, the database part is stored in the storage unit of the apparatus.

  Further, the information search server device 10 may include the case information database 30. In this case, the case information database 30 is stored in the storage unit 112 illustrated in FIG. Search target information storage unit).

In the information search system 1 according to the present embodiment described above, the information search server device 10 is used for past searches when a user such as an administrator who manages cases every day searches for case information. Investigate search conditions and extract search conditions that are frequently used.
Therefore, according to the present embodiment, the user does not need to search for a desired search condition from among a large number of search conditions including a search condition that is not frequently used, and the narrowed search condition that is used more frequently. The search condition can be designated from among the items, and the item information to be viewed can be searched with a simple operation.

In the present embodiment, in order to simplify the specification of the extracted search condition, a button is embedded in the search screen, and the search condition is associated with the button.
Therefore, according to the present embodiment, a user can perform a search by simply pressing a button, and even a user unfamiliar with the operation of a computer can search for item information he / she wants to view with a simple operation. .

Although the first embodiment of the present invention has been described above, the present invention can be modified and applied in various forms and is not limited to the above embodiment.
For example, the information search system 1 according to the embodiment includes the information search server device 10, the terminal device 20, and the case information database 30, but the information search server device 10, the device 20, and the case information database 30 are integrated. It is good also as one device.

  In the search screen illustrated in FIG. 5, the search condition character string and the button are displayed in association with each other. However, the display of the button is omitted, and the search condition character string itself is set as the click target. May be specified.

  Further, when the user performs a search using the terminal device 20, for example, the search mode is switched between the reception of the search condition by the input search condition reception unit 201 and the reception of the search condition by the designated search condition reception unit 204. May be selected. In addition, a screen for accepting search conditions by the input search condition accepting unit 201 and a screen for accepting search conditions by the designated search condition accepting unit 204 (the search screen illustrated in FIG. 5) are arranged side by side on the display unit 21. It may be displayed so that the user can select any search.

[Second Embodiment]
Next, a second embodiment of the present invention will be described.
In the first embodiment, the information search system has been described as an example in the case where a search is performed using status information indicating the status of a case, that is, the search is performed using one search item. In the second embodiment, An information search system capable of performing a search using a plurality of search items will be described.

  Specifically, in the second embodiment, the situation information is the first search item, and the date designation information for designating the date when the situation is indicated by the situation information is the second search item. An example of searching for item information that satisfies both search conditions of two search items will be described.

FIG. 8 is a block diagram illustrating a functional configuration example of the information search server device 10 and the terminal device 20 according to the second embodiment.
Note that in the second embodiment, the same components as those described in the first embodiment are denoted by the same reference numerals, and description thereof is omitted.

  As shown in FIG. 8, in the information search server device 10 according to the second embodiment, the search condition selection unit 105 includes a first search condition selection unit 131 and a second search condition selection unit 132. This is different from the first embodiment.

FIG. 9 is a diagram illustrating a data structure example of the case information stored in the case information database 30 according to the second embodiment.
As shown in FIG. 9, in the case information database 30 according to the second embodiment, for each case, case content information, status information indicating the status of the case, date information indicating the date of the status, Are associated with each other and stored as item information.

  This date information may be recorded in the case information database 30 by the salesperson together with the status information when the status of the case changes, for example. Further, when the salesperson records the status information, the device including the case information database 30 may acquire the date of the day by RTC or the like and record it in association with the status information.

  Returning to FIG. 8, the input search condition acquisition unit 101, the search target information reading unit 102, the search result display control unit 103, the input search condition reception unit 201 of the terminal device 20, and the search result display unit 202 of the information search server device 10 are Similar to the first embodiment, the item information is searched under the search condition input by the user, and the result is displayed on the display unit 21.

  However, in the second embodiment, a search is performed by inputting a search condition not only with status information but also with date designation information as a search item. The search condition can be selected from a combination of status information and date designation information, status information alone, date designation information alone, or the like.

  As described above, in the second embodiment, the input search condition acquisition unit 101 of the information search server device 10 acquires a search condition for each search item including the first search item and the second search item. To do. Specifically, the input search condition acquisition unit 101 acquires status information as a search condition for the first search item, and acquires date specification information for specifying a date as the search condition for the second search item. To do.

  The search condition storage unit 104 stores the status information and date designation information acquired by the input search condition acquisition unit 101.

The first search condition selection unit 131 selects a predetermined number of situation information from the situation information accumulated in the search condition accumulation unit 104 (search condition for the first search item) in descending order of the number of accumulations. To do.
In addition, the second search condition selection unit 132 selects a predetermined number of dates in the order of the number of accumulations from the date designation information (second search item search conditions) accumulated in the search condition accumulation unit 104. Select specified information.

FIG. 10 is a diagram illustrating a manner in which search conditions are selected from the search conditions stored in the search condition storage unit 104 in the second embodiment.
FIG. 10A shows an example of how search conditions are stored in the search condition storage unit 104. In addition to the search conditions for status information, the date designation information “Previous Day”, “Today”, “Last week”, “This week”, “Last month”, “Current month”, and the like are stored as search conditions used for the search.

  The first search condition selection unit 131 aggregates the number of stored status information as the first search item for each search condition stored in the search condition storage unit 104, and FIG. As shown, the search conditions are arranged in the order in which the number of accumulations is large, and a predetermined number of search conditions are selected in the order in which the number of accumulations is large.

  The second search condition selection unit 132 aggregates the number of the date designation information, which is the second search item, for each search condition stored in the search condition storage unit 104. FIG. ), The search conditions are arranged in the order in which the number of accumulations is large, and a predetermined number of search conditions are selected in the order in which the number of accumulations is large. For example, if the predetermined number is 2, two search conditions of “Last week” and “Today” are selected from the search conditions in descending order of accumulation count.

  Returning to FIG. 8, the search screen display control unit 106 displays a search screen showing a list of search conditions selected by the first search condition selection unit 131 and the second search condition selection unit 132 as a matrix. The information is displayed on the display unit 21 via the search screen display unit 203 of the device 20.

FIG. 11 is a diagram illustrating an example of a search screen displayed on the display unit 21 of the terminal device 20 according to the second embodiment.
As shown in FIG. 11, the search screen display control unit 106 shows information in the search screen in a matrix format.

Specifically, a predetermined number of pieces of status information (search conditions for the first search item) selected by the first search condition selection unit 131 are displayed in one of the row heading and the column heading. In addition, a predetermined number of date designation information selected by the second search condition selection unit 132 (second search item search condition) is displayed on the other of the row heading and the column heading.
Then, buttons corresponding to combinations of each situation information (each search condition of the first search item) and each date designation information (each search condition of the second search item) are arranged at the position of the element of the matrix. Is displayed.

  Returning to FIG. 8, the designated search condition acquisition unit 107 of the information search server device 10 changes the button designated from the buttons displayed in the search screen via the designated search condition reception unit 204 of the terminal device 20. The associated status information (search condition for the first search item) and date designation information (search condition for the second search item) are acquired.

  For example, when the user wants to obtain information on a case that has been ordered last week, among the buttons in the search screen illustrated in FIG. 11, the row is at the matrix element position of “Last week” and the column is “Order received”. Click the button. By this operation, the specified search condition acquisition unit 107 of the information search server device 10 acquires the status information “order received” and date specification information “last week” associated with the clicked button as search conditions.

FIG. 12 is a diagram illustrating a search condition correspondence table representing a correspondence relationship between buttons and search conditions displayed in the search screen according to the second embodiment.
As shown in FIG. 12, each button displayed in the search screen is specified by the element position of the matrix, and the search condition for the status information and the search condition for the date designation information are associated with each button. ing.

The search screen is displayed in a matrix format as illustrated in FIG. 11 so that the user can recognize the correspondence between the buttons and the search conditions shown in the search condition correspondence table.
The search condition correspondence table is stored in the storage unit 213, the RAM 223, or the like of the terminal device 20 when the search screen is displayed. When a button in the search screen is clicked, the specified search condition accepting unit 204 refers to the search condition correspondence table, and the specified search condition acquiring unit 107 acquires the search condition associated with the clicked button. To do.

The search target information reading unit 102 is based on the situation information (first search item search condition) and date specification information (second search item search condition) acquired by the specified search condition acquisition unit 107. The item information that matches the search condition is read from the item information database 30.
Specifically, the search target information reading unit 102 retrieves the matter content information associated with the acquired situation information and associated with the date information indicating the date specified by the acquired date specifying information. , Read from the case information database 30.

  Then, the search result display control unit 103 causes the display unit 21 to display the case content information read by the search target information reading unit 102 as a search result via the search result display unit 202 of the terminal device 20.

FIG. 13 is a diagram illustrating an example of a search result displayed on the display unit 21 of the terminal device 20 according to the second embodiment.
For example, when the specified search condition acquisition unit 107 acquires the status information “order received” and the date specification information “last week” as search conditions, the search target information reading unit 102 is first stored in the case information database 30. The item information whose status information is “order received” is extracted from the item information. Next, the search target information reading unit 102 acquires the current date using the timekeeping function of the information search server device 10 and obtains a date corresponding to “last week” from the current date. Then, the search target information reading unit 102 further extracts item information whose date information corresponds to “last week” from the already extracted item information, and as a search result, as shown in FIG. The item content information of the item is displayed on the display unit 21.

In the present embodiment described above, a plurality of search conditions are associated with one button. Therefore, the user can specify a plurality of search conditions with one click, and can perform a search with a simple operation.
In the present embodiment, the search screen is made into a matrix (in the form of a table). Therefore, it is easy for the user to search for the search condition, and the search can be performed with a simple operation. Furthermore, on the search screen, search conditions can be easily added as needed.

As mentioned above, although embodiment of this invention was described, in implementing this invention, the deformation | transformation and application by a various form are possible, and it is not restricted to the said embodiment.
For example, the configuration of the information search system 1 is not limited to the configuration shown in the above embodiment, and the configuration may be appropriately added, changed, or deleted within the scope of the gist of the invention.

  Specifically, the function of the information search server device 10 described above can be realized by dedicated hardware or by a normal computer system.

  For example, a program stored in the storage unit 112 of the information search server device 10 may be a flexible disk, a CD-ROM (Compact Disk Read-Only Memory), a DVD (Digital Versatile Disk), an MO (Magneto-Optical disk), or the like. By storing the program in a computer-readable recording medium and distributing the program and installing the program in the computer, an apparatus for executing the processing for the above-described operation can be configured.

  Further, the program may be stored in a disk device or the like included in a predetermined server device on a communication network such as the Internet, and may be downloaded onto a computer by being superimposed on a carrier wave, for example.

The above-described processing can also be achieved by starting and executing a program while transferring it via a communication network.
Furthermore, the above-described processing can also be achieved by executing all or part of the program on the server device and executing the program while the computer transmits and receives information regarding the processing via the communication network.

  Note that when the above functions are realized by sharing an OS (Operating System) or when the functions are realized by cooperation between the OS and an application, only the part other than the OS may be stored in a medium and distributed. It may also be downloaded to a computer.

  Similarly, the functions of the terminal device 20 described above can also be realized by dedicated hardware or by a normal computer system.

  For example, a program stored in the storage unit 213 of the terminal device 20 is read by a computer such as a flexible disk, a CD-ROM (Compact Disk Read-Only Memory), a DVD (Digital Versatile Disk), or an MO (Magneto-Optical disk). By storing the program in a possible recording medium and distributing the program and installing the program in a computer, an apparatus that executes the processing for the above-described operation can be configured.

  It should be noted that the present invention can be variously modified and modified without departing from the broad spirit and scope of the present invention. Further, the above-described embodiment is for explaining the present invention, and does not limit the scope of the present invention. That is, the scope of the present invention is shown not by the embodiments but by the claims. Various modifications within the scope of the claims and within the scope of the equivalent invention are considered to be within the scope of the present invention.

DESCRIPTION OF SYMBOLS 1 Information search system 10 Information search server apparatus 20 Terminal apparatus 21 Display part 30 Case information database 40 Communication network 101 Input search condition acquisition part 102 Search object information reading part 103 Search result display control part 104 Search condition storage part 105 Search condition selection part 106 Search Screen Display Control Unit 107 Designated Search Condition Acquisition Unit 111, 211 Communication Unit 112, 213 Storage Unit 113, 214 Control Unit 121, 221 CPU
122, 222 ROM
123, 223 RAM
131 First search condition selection unit 132 Second search condition selection unit 201 Input search condition reception unit 202 Search result display unit 203 Search screen display unit 204 Designated search condition reception unit 212 Input unit

JP 2004-341703 A

Claims (10)

Search target information storage means for storing a plurality of search target information that are search targets;
Via the first search screen because accepting input of at least one search condition from the search conditions of multiple in accordance with the user's operation, the input search condition acquisition means for acquiring the input search criteria and,
Each time a search condition is acquired by the input search condition acquisition means, search condition storage means for storing the acquired search condition;
Search condition selection means for selecting a predetermined number of search conditions in descending order of the number of accumulations from among the search conditions stored in the search condition storage means;
Search screen display means for displaying a second search screen showing a list of the predetermined number of search conditions selected by the search condition selection means on a display unit side by side with the first search screen ;
Designated search condition acquisition means for receiving designation of at least one search condition from among the predetermined number of search conditions in the second search screen and acquiring the designated search condition in response to a user operation and,
When a search condition is input via the first search screen, search target information that matches the search condition acquired by the input search condition acquisition unit is read from the search target information storage unit, and the search condition is A search target information reading unit that reads from the search target information storage unit the search target information that meets the search condition acquired by the specified search condition acquisition unit when specified via the second search screen ;
Search result display means for displaying the search object information read by the search object information reading means on the display unit as a search result;
Information retrieval system, characterized in that it comprises a. The search screen display means includes:
In the second search screen, a button is displayed in association with each of the predetermined number of search conditions,
The designated search condition acquisition means includes:
In response to a user operation, the designation of at least one button is received from the buttons displayed in the second search screen, and a search condition associated with the designated button is acquired.
The information search system according to claim 1. The input search condition acquisition means includes:
A search condition is acquired for each search item including the first search item and the second search item,
The search condition selection means includes
First search condition selection means for selecting a first predetermined number of search conditions from the search conditions of the first search item stored in the search condition storage means in order of increasing number of times of accumulation;
Second search condition selection means for selecting a second predetermined number of search conditions in descending order from the search condition of the second search items stored in the search condition storage means; Have
The search screen display means includes:
The first predetermined item of the first search item selected by the first search condition selection means is displayed in one of the row heading and the column heading so that the information in the second search screen is shown in a matrix form. A number of search conditions, and the second predetermined number of search conditions of the second search item selected by the second search condition selection means is displayed on the other of the row header and the column header, A button is displayed at the position of the element in association with a combination of each search condition of the first search item and each search condition of the second search item,
The designated search condition acquisition means includes:
Obtaining a search condition for a first search item and a search condition for a second search item associated with a specified button from among the buttons displayed in the second search screen;
The search object information reading means includes:
Reading search target information that matches the search condition of the first search item and the search condition of the second search item acquired by the designated search condition acquisition unit from the search target information storage unit;
The information search system according to claim 2. The search target information storage means includes
For each business activity item, the item content information indicating the item content, the status information indicating the status of the item, and the date information indicating the date of the status are associated with each other. Remember as information,
The input search condition acquisition means includes:
Acquire status information as a search condition for the first search item,
As a search condition for the second search item, obtain date designation information for designating a date,
The search condition storage means includes
Accumulating status information and date designation information acquired by the input search condition acquisition means,
The first search condition selection means includes:
From the status information stored in the search condition storage means, select the first predetermined number of status information in the order of the number of times of storage,
The second search condition selection means includes:
From the date designation information accumulated in the search condition accumulation means, select the second predetermined number of date designation information in order of the number of accumulation,
The search screen display means includes:
The first predetermined number of status information selected by the first search condition selection means is displayed on one of the row header and the column header, and the second search condition selection is displayed on the other of the row header and the column header. Displaying the second predetermined number of date designation information selected by the means, displaying a button in association with a combination of each status information and each date designation information at the position of the matrix element,
The designated search condition acquisition means includes:
Obtaining status information and date designation information associated with a designated button from among the buttons displayed in the second search screen;
The search object information reading means includes:
Date information indicating the date specified by the acquired date specification information and associated with the acquired status information based on the status information and date specification information acquired by the specified search condition acquisition means The matter content information associated with the is read from the search target information storage means,
The search result display means includes:
The matter content information read by the search target information reading means is displayed on the display unit as a search result.
The information search system according to claim 3. An information search device connected to a database for storing a plurality of search target information, which is a search target, and a terminal device including a display unit, and displaying a search result of the database on the display unit of the terminal device. ,
A first search screen for receiving an input of at least one search condition from among a plurality of search conditions according to a user operation is displayed on the display unit from the first search screen. an input search condition acquisition means for acquiring the input search conditions via,
Each time a search condition is acquired by the input search condition acquisition means, search condition storage means for storing the acquired search condition;
Search condition selection means for selecting a predetermined number of search conditions in descending order of the number of accumulations from among the search conditions stored in the search condition storage means;
Search screen display for displaying a second search screen showing a list of the predetermined number of search conditions selected by the search condition selection means on the display unit of the terminal device alongside the first search screen Means,
A designated search condition for acquiring the designated search condition from the terminal device that accepts designation of at least one search condition from among the predetermined number of search conditions in the second search screen according to a user operation. Acquisition means ;
When a search condition is input via the first search screen, search target information that matches the search condition acquired by the input search condition acquisition unit is read from the database, and the search condition is the second search. If it is specified through the use screen, the search target that match the search acquired by the specified search condition obtaining unit, the search target information reading means for reading from the database,
Search result display means for displaying the search target information read by the search target information reading means on the display unit of the terminal device as a search result;
Information retrieval apparatus comprising: a. An information search apparatus that is connected to a database that stores a plurality of search target information that is a search target and a terminal device that includes a display unit, and that displays search results of the database on the display unit of the terminal device is executed. An information retrieval method,
A first search screen for receiving an input of at least one search condition from among a plurality of search conditions according to a user operation is displayed on the display unit from the first search screen. an input search condition acquisition step of acquiring the input search conditions via,
Each time a search condition is acquired by the input search condition acquisition step, a search condition storage step of storing the acquired search condition in a storage unit;
A search condition selection step of selecting a predetermined number of search conditions in order of increasing accumulation number from among the search conditions accumulated in the storage unit by the search condition accumulation step;
Search screen display for displaying a second search screen showing a list of the predetermined number of search conditions selected in the search condition selection step along with the first search screen on the display unit of the terminal device Steps,
A designated search condition for acquiring the designated search condition from the terminal device that accepts designation of at least one search condition from among the predetermined number of search conditions in the second search screen according to a user operation. An acquisition step;
When a search condition is input via the first search screen, search target information that matches the search condition acquired in the input search condition acquisition step is read from the database, and the search condition is the second search. A search target information reading step for reading from the database the search target information that matches the search conditions acquired by the specified search condition acquisition step ,
A search result display step for displaying the search target information read by the search target information reading step as a search result on the display unit of the terminal device;
An information search method characterized by including : A computer connected to a database that stores a plurality of search target information that is a search target and a terminal device that includes a display unit, and displays a search result of the database on the display unit of the terminal device,
A first search screen for receiving an input of at least one search condition from among a plurality of search conditions according to a user operation is displayed on the display unit from the first search screen. an input search condition acquisition function of acquiring the input search conditions via,
Each time a search condition is acquired by the input search condition acquisition function, a search condition storage function for storing the acquired search condition in a storage unit;
A search condition selection function for selecting a predetermined number of search conditions in order from the largest number of accumulations from among the search conditions accumulated in the storage unit by the search condition accumulation function;
Search screen display for displaying a second search screen showing a list of the predetermined number of search conditions selected by the search condition selection function along with the first search screen on the display unit of the terminal device Function and
A designated search condition for acquiring the designated search condition from the terminal device that accepts designation of at least one search condition from among the predetermined number of search conditions in the second search screen according to a user operation. Acquisition function,
When a search condition is input via the first search screen, search target information that matches the search condition acquired by the input search condition acquisition function is read from the database, and the search condition is the second search. A search target information reading function for reading from the database the search target information that matches the search conditions acquired by the specified search condition acquisition function,
A search result display function for displaying the search target information read by the search target information reading function on the display unit of the terminal device as a search result;
A program to realize A first search screen for receiving an input of at least one search condition from among a plurality of search conditions is displayed according to a user operation, and an input of the search condition is received via the first search screen. Input search condition receiving means;
A second search screen showing a list of a predetermined number of search conditions selected in descending order of use from among the search conditions input by the input search condition receiving means and used for the search is the first search. Search screen display means for displaying side-by-side with a display screen;
A designated search condition accepting unit that accepts designation of at least one search condition in accordance with a user operation from among the predetermined number of search conditions in the second search screen;
When the search condition is input via the first search screen, the search result is displayed based on the search condition input by the input search condition receiving means, and the search condition is displayed on the second search screen. If specified through the search result display means for displaying the results retrieved by the specified search condition by the designated search condition accepting means,
Search screen display device, characterized in that it comprises a. A search screen display method executed by a device including a display unit,
A first search screen for accepting input of at least one search condition from among a plurality of search conditions in accordance with a user operation is displayed on the display unit, and the search condition is displayed via the first search screen. An input search condition reception step for receiving
A second search screen showing a list of a predetermined number of search conditions selected in order of descending use from the search conditions input in the input search condition reception step and used for the search is the first search. A search screen display step for displaying the display screen side by side with the display screen;
A designated search condition accepting step for accepting designation of at least one search condition in accordance with a user operation from among the predetermined number of search conditions in the second search screen;
When a search condition is input via the first search screen, the search result displayed on the search condition input in the input search condition reception step is displayed on the display unit, and the search condition is the second search condition. When specified via the search screen, a search result display step for displaying on the display unit the result searched under the search condition specified by the specified search condition reception step ;
A method for displaying a screen for search , comprising : In a computer with a display,
A first search screen for accepting input of at least one search condition from among a plurality of search conditions in accordance with a user operation is displayed on the display unit, and the search condition is displayed via the first search screen. An input search condition acceptance function that accepts input,
A second search screen showing a list of a predetermined number of search conditions selected in order of descending use from the search conditions input by the input search condition reception function and used for the search. A search screen display function for displaying on the display unit side by side with the screen for use ,
A designated search condition accepting function for accepting designation of at least one search condition in accordance with a user operation from among the predetermined number of search conditions in the second search screen;
When the search condition is input via the first search screen, the search result displayed by the search condition input by the input search condition reception function is displayed on the display unit, and the search condition is the second search condition. A search result display function that, when specified via the search screen, displays a result searched for in the search condition specified by the specified search condition reception function on the display unit;
A program to realize

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